US-Mattress Reviews

I was very satisfied with my experience and would recommend this seller to my friends and family. The representative was courteous, knowledgeable and helpful. It's important to me when making what I consider a larger purchasing decision to feel comfortable.

I ordered mattress years ago from US-Mattress.com, the mattress has pretty good quality, but have strong smell at the beginning, took about two weeks for the smell to be gone. Just order another mattress, will see how this one goes.

This is the 4th mattress that I have purchased from US Mattress. US Mattress always has the best prices and the best products for the consumer. I love this company and their customer service team. They never disappoint. I am looking forward to receiving this next mattress set.

I loved the video, I found it very helpful. A friend of mine told me about this mattress and I can’t wait to receive it. Ordering it was so easy and I would recommend this place to others. They also offer financing, which is super helpful if you are on a budget. It’s worth a good night sleep to know your mattress is the best out there.

I purchased a mattress with the help of Kyle, through their online chat. I had questions concerning shipping and he was able to answer them quickly. I also was informed of their price matching which when I found a mattress at a lower price, Kyle was able to help match the lower price which was all painless. Thanks for the help!

Cody from chat helped me through the difficult process of picking out an adjustable bed base. He took all the time I needed. I told him I needed to check on dates due to having carpet installed before I ordered. He gave me his contact info and made sure he would be available for me. I found a cheaper price elsewhere and within minutes Cody matched it and the purchase was seamless.

So far so good. Ordering is easy w/ financing options available. Easy Peasy - took me a long time to find the right bed. I have searched for a better price since I found the bed I wanted in a physical store. Price is better than anywhere else I have searched including all department and mattress stores.

Great site. Easy to use and seems like you have terrific deals on mattresses. Thank you for the $10.00 discount every dollar helps. We can't wait to try our new mattress. Thank you again and I will recommend your company to all my family and friends.

Just ordered today. Hoping it’s a well built mattress. I watched the video and like that it’s a two sided mattress for a more even wear over time. Love the coil system and tight plush top! Hope it comes as scheduled. Nothing like a good night rest on a great mattress.

I was so surprised! I came to this website looking for the retail equivalent of a specific commercial mattress I had slept on in a hotel. I had an item number and Cody had a recommendation in less than a minute!!! He was super helpful and answered all my questions. Honestly, I had thought it would much more difficult and time-consuming than it was! Cody rocks!

Kathleen was professional, friendly, and was able to answer my questions comparing the mattress for sale by US-Mattress with the model it replaced (that went out of production in 2016). She also helped me understand platform options, and answer a few more questions about the Sleeptracker item. My mattress is on order and I hope the great service so far is a sign of a great delivery and future mattress using experience. Finally, I also appreciated the US-Mattress website its helpful features.

The company did resolve the issue. I wouldn't repeat the purchase or recommend as it was a long and stressful process but they made things right eventually. I think better communication would be helpful and I understand that a lot of problems were caused by the delivery company which I think they are no longer using.

Great experience. Can't wait. The best price I could find. Have wanted this mattress for a few years now. Happy to get floor sample box spring. I own a mattress like this already but they are twins. Could not afford the full until I found your site. Kinda stinks to have to pay so much for mattress removal but oh well.

Be wary, you may not get your mattress. I purchased a king size mattress from this company on October 2. It was the King Simmons Beautyrest Platinum Hailey Plush Pillow Top Mattress (Treasure) for $1,199 to be exact. We received order confirmation and details the next day. Great! Nothing happened for 2 weeks. Finally we gave them a call and they told us that the mattress had been discontinued and they had sent us an email on October 4th trying to contact us, which were two lies. I received no communication from them (spam folder included) while we waited around for our mattress, and the exact same mattress is still currently available at an unexplained $700 increase.

I just purchased this queen size mattress and box spring item from you. I am very pleased with the price and quality. If it is as good as it sounds I will definitely recommend it to family and friends. I purchased it for my granddaughter who has nerve damage from a herniated disc in her spine that travels down her leg. She is in constant pain, I’m hoping this will help her to be able to sleep better.

I was super skeptical about ordering online. The online chat man, Kyle, was so helpful. He used my "must have" qualities and recommended a mattress. He told me how this selection (Serta Sapphire Suite II) outsells others by a landslide, is used by luxury hotels, the price won't go lower, people love it... Very thankful for the help. :) I'll review the mattress after sleeping on it.

Accidentally got onto the US MATTRESS website while I was checking out a Tempurpedic Mattress to buy, and started conversing online with KYLE, who was very professional, knowledgeable and patient. I bought the right mattress at that time because of KYLE and stopped further searching.

This is the third mattress I've purchased from US-Mattress, and I'm so excited for it to arrive at my door. Each of the previous mattresses were exactly what I was looking for, and the prices can't be beat. Thank you so much for always having such a great selection, at such incredible prices.

Wide range of selection and good price, detailed product info! Easy to use website, and helpful reviews and videos. shipping time is ok as well. Package is well handled. Very good experience. Will recommend! Probably best online mattress shopping site.

I just bought my second mattress from Us-Mattress. During my first purchased I had trouble with an order. US-Mattress stepped up and took care of my problem. I feel they put the customer first and offered full satisfaction. I was very satisfied with my purchase and how I was treated. This is why I came back. I appreciate when a business shows that they care for their customers and that there will keep us coming back. I will refer anybody thats in the market for a new bed to Us-Mattress. Keep up the good work and that business ethic and you surely will keep the customer coming back. Keep up the good work and that business ethic about the customer and will we come back!

I was very fortunate to get Kathleen a second time. She was very helpful with my mattress purchase and even stayed with me for a very long time while I completed the purchase. She even suggested how I could further save by creating an account.

This is not my first purchase from US-Mattress. I always been treat great, been well informed about the process of my order. The prices are always great. The delivery team were very polite and helpful and cleaned up any trash they made. I'm sure I will purchase from US-Mattress again in the future.

Excellent customer service. I was able to receive a price match on one of the items. Kathleen and Kyle were extremely helpful in getting me what I needed. I would highly recommend US-Mattress to any friend and family. Price match policy provides an excellent addition to already low prices and helps get additional business at fair price.

King size mattress, frame low profile box springs - Ordering this was way easy! I would definitely recommend my friends or family to order from this company! They have everything you will need for a complete set up. So if you need a mattress and box springs please consider this company.

The checkout process was very easy. It was all done in less than 10 minutes. I have not received this mattress, box spring, or frame yet. But I will review the bed after it has been delivered, and after I have tried it for a while.

Online chat assistant Kathleen was awesome! I purchased because of her helpfulness and information provided... She provided comparable mattresses and info on each... it made shopping online easy. This is the second mattress I've purchased from US Mattress. Very pleased with purchase.

I have always found Stearns and Foster mattresses to be extremely comfortable and select a firm w/ pillow top (Euro) which has never let me down. I have continuing back problems and surgeries which add to my need for as much comfort as possible. I have recently moved and ordered more of these type mattresses for the new rooms and feel there will be no sacrifice for my guests!

Six months ago I ordered a mattress and box spring. The box spring I received was 2 inches too wide. I received a 2nd box spring 2 months later that was even further from measurements I ordered. I have been requesting a full refund to no avail. C/S has not been helpful at all.

Being the manufacturer of all the top mattress brands. I trust buying directing from the site and have not problems. This is my second purchase online from US Mattress and we enjoy other current mattress and are buying for our other bedroom. Along with being shipped directly from the factory I trust I will get the best price.

Kyle was very helpful, looking forward to the new mattress and sleeping better. Hopefully it's the same mattress we loved at the hotel we stayed at. Now to look for new pillows! Great pricing as well and no tax which was nice.

Knowledgeable and Friendly. The rep was very informative in my buying process. I've been to a lot of retail stores but when my wife found this through google, I know it was worth the time and price. The delivery and haul away was a big plus as well.

I had a great experience when I ordered a mattress in 2008. It was 100% web order. I was a returning customer this time. I ordered again in 2018 and had issues, the difference was I ordered it via phone this time. I ordered a king size mattress over the phone as it was on sale with 20% discount, but the web order was not going through. So, I spoke with a sale associate. Apparently, the sales associate put the wrong size (Queen instead of King) in the order. The order confirmation email did not have description of the size, so I did not know about the issue until after delivery boy brought the Queen. I refused the delivery and tried to reach out to sales/customer service via phone and left numerous voicemails. I never received a call back. Apparently, they responded to my emails and even order a replacement (king size) but I did not receive their emails due to some technical issues. They never called back by even after my email requests.

I just placed the order... Website is very helpful and user-friendly to pick out the right mattress for your comfort. Placing an order and financing order if need be was also very simple. Chat is available for help if needed, I did not use the service.

This was my first purchase from US-Mattress and the customer service was fabulous. I was directed to an assistant that helped me find exactly what I needed and ended up ordering. I would recommend them to anyone! The pricing was the best I could find and all costs were included, shipping, delivery, set up and removal. I would definitely purchase from them again.

I tried to use Amazon Pay to pay the order but failed. The address and payment choice are not clickable. I have to switch different browser and use credit card to pay it directly. It's really inconvenience experience, but your deal is great!

The overall ordering process was very easy. The ability to chat with someone regarding product types, prices, delivery options, etc., made it very helpful. I did not intend to purchase today, but when the entire process only took 15 - 20 minutes, and I believe I got exactly what I wanted, I proceeded directly to purchase the product I was looking for. Thanks.

Very happy with selection for hard to find innerspring FullXL size mattress. And I also like your graph on the firmness and comfort level which helped me change my selection from the least expensive to the most expensive, which is what I figured I would do anyway.

Cody made our decision to purchase a new Serta mattress easy by answering all our questions. I would recommend US-Mattress to anyone looking for an informative and easy process as we had a particular mattress in mind and they have the current version of an older one we had a recent positive experience sleeping on at a hotel.

Today I was finally able to decide on which mattress to buy thanks to Kyle. Since yesterday I was searching for each detail. I wasn't pleased with the 14" height of the mattresses I had viewed since I'm very petite. So Kyle recommended the 10" height of the Bronze Suite Supreme II. Very helpful, professional and knowledgeable. It was a very pleasant experience. Thank you!

After looking at a few online and local retailers' websites I found US-Mattress to have the easiest to navigate website, competitive prices/warranty, and fast turnaround time. I also liked that they have follow up care videos showing that they have a post-sale concern for customers as well.

Main reason for ordering from this company is that they had a $300.00 Visa Gift Card. I don't like to buy Mattress online but I took a chance but the same price I could have got from Local Furniture Store. First off I had changed my order to have old mattress removed. When delivery company called they said they had no order to do that. I called US Mattress immediately to make sure it was corrected. Customer Service said they would make sure it was correct and I ask for a confirmation e-mail and they said they couldn't give it to me.

For the first time I decided to order a mattress online and used the online chat to help me with the purchase. All went well but until we get the mattress and try it out will I know if it is the right one we chose.

Melanie was very helpful in resolving a problem I had. I dealt with her several times and she was always very courteous and interested in helping me with my concerns. She searched for a solution to my problem and followed up with me.

My order Number is: **. I am really unhappy about their delivery service. I got phone call this morning from a number which use a robotic voice (really robotic) to ask me select a date of delivery. I chose Aug 15th. Then I was asked a question by the robotic voice. Without a confirmation or a closing statement, the phone was dropped by them. I didn't get any email confirmation from the delivery company which makes me very nervous.

I ordered a FULL size mattress for my mother on 6/13 and received the mattress on 6/27. Delivery staff came, dropped off the mattress and took off. After we unpacked the mattress, it was then realized the mattress's dimension was not a FULL size. Contacted customer service and requested for a replacement mattress with a real FULL size mattress. We were instructed to take pictures and sent over to customer service for verification.

Purchased a mattress less than 2 weeks ago. Upon delivery, room was filled with a horrible oil-like smell. When I contacted US-Mattress I was told to call Simmons, which I did, but received no help. Called US-Mattress back and was told they would stand behind their 100 day (or so, I cant remember the exact number) guarantee, we just had to fill out the proper forms, which we did, and we would hear back in 3 days. It has been almost a full week and we have called 3 times and still we are left with a MATTRESS WE CAN'T SLEEP ON AND I'M GETTING TIRED OF BUNKING WITH MY 3 YEAR OLD ON A TWIN MATTRESS! So yeah, 1 star review. This mattress literally stinks and we are at the mercy of a company that won't return our calls. Awesome.

I'll start by saying I've never written a negative review of any company before, so this is a true first. US-Mattress gets 2 stars instead of 1 for its prices - truly outpacing peers. The problem, however, has come during the delivery phase, and I'm still without a bed nearly a month after my order. I placed my order through the website because I had some flexibility - as long as I received the bed within 30 days of my order, I'd be happy. US-Mattress quoted a delivery of 14-21 days from order, which I was totally content with. Unfortunately, I'm near the end of my 30 day window and still haven't received an update on where my mattress is or when it may be delivered.

I spent some time online chatting with one of your people yesterday. He was very pleasant but I had a feeling he was simply reflecting. Toward the end I inquired about adjustable beds wtih a firm mattress (I was actually thinking more in terms of slippage if there were no bar). He told me there would be no problem. Last night I came across a short video from your company. The fellow said that adjustable beds are not recommended with firm mattresses because they make the motor work too hard. This was very disconcerting. Today I asked another rep about it and he mostly agreed with the video which made me feel somewhat better. But, you cannot have people contradicting your conclusions. Makes people question everything. Bottom line: I did order my mattress.

Cody was SO helpful - I was trying to decide between plush and firm on a different model. He asked all the right questions, then after I asked for 'in-between' suggestion he found one for only $50 more, which seemed much more likely to work for me and my wife. I appreciated he did not initiate "look at this one, it's only a little more expensive." So much better than going to a mattress store with inept staff and price haggling.

Placing the order for a Beautyrest mattress was easy. The ability to cross reference to mattress models was very helpful so we could try them out in a store and then order with better pricing online. Can't rate delivery yet until order is shipped.

Cody was a great help in finding what I needed. The prices are good. The selection is good also. I will recommend US Mattress to all my friends. I have ordered from them in the past and will in the future.

Competitive pricing on high quality beds. Was looking Mattress Firm's Sleepy's Reserve 15.5 inch pillow top bed for $999 but stumbled on the $499 14 inch Beautyrest Kenosha 3. Both plush very soft pillow tops. Happy with my purchase. Looking forward to new bed!

I had a great experience purchasing a mattress online. First, I visited a showroom and tested out some models, however after offered a hefty price I decided to sleep on it. After getting home I googled "best places to buy a mattress" and I arrived at a non bias website that recommended 3 different sites. On the US-Mattress site the box to chat popped up and the rep Cody was very helpful and played a huge part in my purchase. He helped me locate what I was looking for in a promo and professional manner. I would highly recommend.

A mere barely better than average experience from here on out will make this 'mission' wildly successful. I was tasked to effectuate the purchase, within a mere 24 hours no less, of a new high-quality queen mattress & box spring for my partner & her partner-in-crime, our one-year-old baby girl, for their sleeping pleasure, as I was banished to solitary slumber confinement by them many months ago. Did my homework (which was absurdly unfathomable in nature, as I am a lawyer with OCD, ADHD & some!!!) & made the purchase from US-Mattress ("US-M") for literally one-third of what it would have cost here at Macy's. Full Disclosure - had Macy's the foresight to run its July 4th sale through today, its price would have been considerably lower, but still twice that of US-M.

I'd not recommend this company. I'm a small business owner so I know the importance of service. This company has me nonplussed. We ordered a king-size mattress with delivery and removal of the old mattress. The delivery people left without taking the old mattress. Two weeks later another truck arrived but the guys said they could not take our old mattress because it was not wrapped in plastic and had some spots. No one told us that the old mattress had to be pristine.

Needed a new firm mattress to replace an 8 yr. old Beautyrest. Researched numerous websites and US-Mattress provided accurate and clear descriptions of the type of mattress that my wife and I were looking to purchase. They offered free delivery and pick-up if needed and the delivery time matched our schedule as to our need for replacement. Thank you.

I bought a $1600 spring air mattress on sale. The tags and mattress cover confirmed to the item I bought upon delivery. Five months later when I washed the cover, I realized the mattress underneath the cover was a single thick piece of foam, with a 1.5 inch gel topper. NOT WHAT I ORDERED. Nor was it anything Spring Air even makes. I am still fighting to get my money back. They not to be trusted. CHECK YOUR MATTRESSES WITH MANUFACTURER SITE.

After visiting showrooms and speaking with US Mattress operators over three weeks, I have finally purchased a mattress. Cody was knowledgeable and patient as I went back and forth between mattresses and in my attempts to make the right decision for me. He was willing and able to answer my questions and to point me into the right direction. That is whey I purchased my mattress from him. Kyle was helpful in Cody's absence. I would recommend US Mattress to anyone based on my great experience.

It was very easy to find my way around website. I found what I am looking for and ordering was easy. I'll be able to tell how satisfied I am when I receive order. Customer service chat was available although I did not need it.

I normally don't write negative reviews but thought I would in this case in hopes of preventing other customers of US-Mattress from having a similar experience to mine. I recently spent over $1,100 on a Simmons Beautyrest mattress set from US-Mattress and couldn't be more disappointed. Before I made my purchase, I spoke to a US-Mattress rep and they convinced me to buy a Simmons Beautyrest Silver Kenosha Place III Plush Mattress. I was concerned, based on the US-Mattress "comfort scale" rating, that the mattress would not provide me with enough back support but the rep told me the index rating had nothing to do with the amount of back support I could expect to receive from the mattress. I believe this turned out to be false.

I wanted to thank you for the shopping experience that I had ordering from your website, I ordered a double sided pillow top mattress and box springs. You a good variety of merchandise and was easy to navigate the website.

I visited this website after conducting research on a Beautyrest mattress I intended to purchase. I came across a site that compared prices on the same mattresses (different names), and US Mattress was compared. Quick order, lowest price! As long as it's delivered as promised, I'll pass the word along and be a repeat customer!

After shopping around local stores and not finding what I needed, I decided to purchase a Spring Air online. I have had one for over 10 years and love it. Shopping with US-Mattress.com was easy and fast. The credit approval was easy and fast also. Desperately in need of new mattress. Thank you.

So far so good with online ordering. Time will tell for quality of mattress and shape. It's in when delivery is made. I am hoping I do not get a returned mattress due to bed bugs as this has been a problem with local vendors.

Very helpful customer service, I bought a pillow with a gift card I was given for purchasing a mattress that is apparently on back order and will take over a month to receive from date of purchase. Hoping I receive all my products soon.

The mattress is on a good sale price. And PayPal/Amazon is an option in terms of payment. I will definitely come back again. The free spring box discount is amazing! Also the free shipping is provided. Live chat is helpful and I am looking forward to the delivery.

US Mattress has great prices and outstanding commitment to ensure you are satisfied with your new mattress. They even include a 120 return guarantee that you can use anytime after 30 days of sleeping on the new mattress. I wholeheartedly recommend US Mattress!

Easily found what I wanted with all the details I needed. The website is clean and easy to follow. I liked being able to get the mattresses with the trundle bed so that I know they will fit right. Cost was a little higher than other places, but worth it!

I had some concerns prior to making this purchase. Kyle was very helpful, answered all my questions and stayed on line until my purchase was completed. I was impressed with his quick access to information. He was very knowledgeable. Great and efficient service. The mattress cost vs quality of the mattress chosen is very reasonable. Plus I trust the Beautyrest brand. The US-Mattress site is very user friendly and easy to navigate. My overall experience has been very impressive.

I always recommend you guys to whoever is on the market for a new mattress, bed or other piece of furniture - especially because I have been shopping with you for over 7 years!!! The financing you are offering is just a godsend now that I have no bed whatsoever - looking forward to more shopping in the future!!!

Everything was very easy to find and the descriptions were detailed. I was very happy with the experience. I will definitely recommend this to my family and friends. I will definitely come back and see if I can find twin beds that are as affordable and my queen mattress was, for my two children who are under 5.

Ordering from US-Mattress was easy and the online chat feature with Cody helped a lot. I went back to the chat to notify Cody that my billing address for Paypal is different than my physical address - I will try calling or emailing to verify that is ok.

It was very simple to order online. We spent a few hours determining what we needed. The videos and reviews helped. Our previous mattress is only six years old, but we are uncomfortable with it. It is also a Serta and we paid a lot more for it.

Just received a bed today that I purchased from US-Mattress and was so happy with their service. I just ordered another bed for my guest room, they recommended a bed and I love it, quick service and awesome customer service.

I ordered a mattress online after checking it out in the store. Not only was it cheaper through US-Mattress but it came with the box spring, bed frame and delivery free of charge plus a $300 Visa gift card! Unfortunately, even after a month the mattress was too firm. I contacted US-Mattress and they not only exchanged my mattress for a softer model no questions asked, they picked up my old mattress and delivered the new one free of charge and gave me the $100 difference between the two. My new mattress is like sleeping on a cloud. This is an awesome company and I will be continuing to use them for all my bedding needs and I will recommend them to everyone I know.

Purchase was easy. Sale price was good. Chat was helpful. I like that I can use PayPal. Website is easy to navigate with powerful and intuitive search features. I just hope that delivery goes as smooth. The last purchase that I made from US Mattress went well until the delivery phase. I finally got my order though it was several days late. Fingers crossed.

It was easy to set up and the process was quick. I would recommend this method to others however the checkout was very redundant. I had to enter my information multiple times just to complete my purchase. Also it was a little confusing getting the Visa gift card.

This website is as good as we can get without actually sitting on a mattress. It probably is actually better than sitting (or laying on a mattress) because mattresses in stores don't give you an accurate feel all the time. I really like the softness rating and try it tabs and objective firmness range. We just got a different mattress at Sears and hate it. It is going in our guest room and needs a topper just to make it comfortable enough to sleep on, but the one in the store felt different. The no risk return policy also supplies peace of mind. Sears isn't terrible compared to some of the stores, but it is much worse than US-Mattress.com. Your prices are also great. The mattress we bought at sears that was more than 60% off was within a couple of dollars of the regular price on this website, and they charged extra for haul away.

Easy to use site. Great choices of brands and styles of mattresses and bedding. I will likely buy at least two more mattresses and a bunk bed set from this site. The prices are reasonable and shipping is convenient rates. This one is free.

Cody was professional, friendly, humorous, and helpful. He was patient while we debated our options and encouraged us to take our time making a decision, and offered his opinion and upsold us to a king over the queen. He was able to offer us a discount and advised that we do not pay sales tax in our state, which helped in our decision making as well.

I was price comparing with another brick store and Tracey let me email her a picture I took in the store of the mattress details, so you could try to match the product, which you did. She really worked hard to get me info, find me links on your site to the right product, and answered all my questions. I did give the other company a chance to match/compete, but they said they couldn't. For just the single King mattress, they were charging $3,899 (on sale). You beat them by more than $2,000!

Great service. The website is user friendly and very easy to maneuver. The ordering process was simple. The transition from USM to the payment section, which is on another website, was not difficult. Everything just flowed smoothly without any problem. Thanks.

So far so good, the price was the best I could find at this time. The verdict is still out until the product is delivered. At that time I will give a final verdict. If you are interested what my opinion is after you have delivered the king size mattress, I will be happy to update you.

US-Mattress finally worked out the issue. I appreciate US-Mattress helping in getting us to the final and acceptable result.

After ordering a mattress, I received a call from MDX (outsourced delivery company) to select a delivery date. This Tuesday, the next Tuesday or the Tuesday following. My wife & I work and are never able to take a Tuesday off. The gal on the phone suggested I take a vacation day. Are you kidding! After enough complaining, and looking into (w/ US-Mattress), they called back to say they would accommodate a Saturday delivery for only $250.00! Never once was it mentioned that Tuesday was the only delivery day available, if so, I would shop elsewhere. The $250 fee negates any savings. 2 weeks later, no mattress, no agreement on delivery. I could have gone to my local dealer, paid $200 more than US-Mattress and had the bed in 2 days! I have to look at website regarding canceling the order. Customer service is worthless. Do not order from US-Mattress until you clearly have an agreed delivery process.

Kyle online helped me pick a mattress and that is what I bought! Thank you Kyle! I asked question regarding financing and I did get approved for an acceptable finance option. So far this has been very easy. I hope the product works out as well.

Six weeks delay delivery and no delivery guarantee - When I bought the mattress, the sales are very nice. So I place an order by phone with that salesman. But after the purchase, the customer services is too bad. It seems like their relation with Beautyrest is not that strong, because what they can do is send email to Beautyrest and reorder the mattress, nothing more than that, when the mattress was delayed. It seems like they don't have a binding force of contract with Beautyrest and can not let them ship on time. We wait four weeks but still don't know when it would be delivered. And US-Mattress gives no delivery guarantee but said maybe another two weeks.

First time ordering with your company. Had online specialist Tracey guide me through several questions. She answered them all and made the ordering process quite easy. Thanks. Appreciate all the knowledge on the above order.

US-Mattress.com was very easy to use site. Great discounts and free frame which was a seller for me. Definitely the low price compared to 4 mattress stores I visited. I am excited to experience the mattress for 120 days. The videos and in depth explanation of the product influence my purchase tremendously.

This is my 2nd order from your site, I think Tracey helped the last time, it is easy and fast to work with your company. I will need a king in the future and will look here first when I start to shop.

Received a mattress and it was literally wet and discolored. There were dirt marks and (what I could hope) were yellow highlighter marks. I called US mattress and they were not open on Saturday, despite having delivered on a Saturday. I sent an email with full pictures of the issue, but I felt it was egregious enough to report.

Product video was nice and we had good experience with the website. We had a difficult time in selecting between extra firm and firm mattress but in the end hopefully make the right choice. It's good that this company gives is a 2-3 week trial period to try out the mattress.

It was so easy and I loved that is had the comfort level and the info on back sleeper or side sleeper. AMAZING experience. The site had the best prices. Cheaper than Wal-Mart and Wayfair. I was able to search with my husband on the phone so the mobile site was just as great and the checkout was simple.

Very upset with delivery service. What is wrong with companies that do not make delivery and set up put on booties in a persons home!!! I have white carpet in my bedroom and it’s raining outside but they just walked right in with mud on boots on white carpet! US-Matress should rethink delivery service. I even paid for the setup. Now I get to shampoo my room! Really disappointed. I did not get a delivery receipt or ship papers either!

I love the fact that I can go to US-Mattress online and have great customer service helping me select the ideal mattress. To me this is the best way ever to purchase with their in home guarantee. I've only ever walked into mattress stores and dealt with customer service reps which I felt a little pressured buy something. I can't wait to receive my mattress to try it out :).

We found our favorite mattress from window-shopping months ago (Sealy Posturepedic Copper Hybrid Firm) in retail stores with US-Mattress for like 35% off. We know we're going to love it. Hoping the delivery experience is just as awesome. :) Would highly recommend.

Was hoping for a bit better price since we have no need for white glove delivery but Cody did an excellent job helping us out. After losing almost everything during Hurricane Harvey, getting a good price is almost as important as getting a great mattress again. Thanks!

First time buyer from US-Mattress. Good information, video was helpful but would further help to see side & back sleepers on the mattress. Also, warranty policy information would be good to know. The comfort level rating was good to know, but was it for an average sized male or female sleeper? Information was adequate and sufficient to make a reasonable choice. Thanks for the great website and buying experience. Hope this is followed through with an excellent in-home delivery and service.

Phillipsburg Beautyrest - Tracey did a great job on helping us find a mattress online with US-Mattress. Tracey explained difference between hybrid and regular spring. She helped with narrowing down our decision to two mattresses within our price range. After shopping for mattresses online this was the most reasonable mattress company.

Two months after I purchased what I thought was a brand new mattress, it developed a 2 to 3 inch sag in the middle. After their inspector determined that the mattress was bad and failed inspection, they replaced it with another mattress that had a broken support sideboard. The third mattress they brought out had more of a sag in the middle than the first one. After complaining about the sag, they refused to send their inspector back, saying that it was the last mattress they would bring me. I was better off with the first one. Since then, I have purchased a new one from Art Van and I love it. The biggest $2500 mistake of my life. US-MATTRESS IS THE WORST!!!

APPARENTLY THIS COMPANY HAS ZERO SAFEGUARDS IN PLACE TO PROTECT YOUR PRIVATE INFORMATION and will give it out to anyone who calls! After purchasing my mattress online with "Kyle" I had a unauthorized purchase and some online accounts were flagged as of being tampered with... No Big deal, it was right after Christmas and without placing blame, it has happened before, no big deal. Just to be safe I called and spoke with a Cust Serv rep at US-Mattress and had her notate my account that, no changes to my account or to the order can be made by other than myself. Seems legit, right? Well, that same afternoon I get a funky text message to my phone! Stating "When is your mattress coming?"

Kyle, the 'Live Chat' guy was very helpful in deciding what mattress would be the right fit for all concerned. We spent at least an hour chatting to make sure all bases were covered. He was very polite and patient. Had technical difficulty on my end, but we got through it.

I bought a king size mattress from www.us-mattress.com (office business name is MATTRESS USA INC) for $2123.00 included white glove delivery service. www.us-mattress.com contracted with a trucking company to deliver my mattress on 1/9/2018. 3 guys came and couldn't move the king size mattress to my upstairs bedroom. However they broke my oak wood stair railing! They also made scratches/chips to my oak hardwood floor. I contacted US-Mattress for the issue and sent them pictures of the damages.

US MATTRESS CHEATED ME OF $1400 and won’t resolve. I purchased a top of the line Simmons Beautyrest. They gave it a 3.5 comfort rating. Quite firm the firmest in this line. The mattress delivered is so soft and unsupportive I can’t sleep on it. Customer service won’t return calls. Total scam. I spoke with them for hours no resolution or responsibility. I had to buy a foam mattress on Amazon just to sleep. I was willing to pay for a proper mattress upgrade and did. Again mattress wasn’t even close to what was described by detail video. I’m out all that money and two months sleep and they don’t care.

I have purchased 2 sets of mattresses from this company - in the space of 4 years. Both times, I chose the firmest mattress they had. Both times, the mattress began sagging within 18 months. I called them and they said to send them photos and measurements, both of which I did. Their response? "We only replace beds if they sag 1 1/2 inches - WITHOUT someone lying on it." What kind of bed begins to sag within 18 months. I only purchased the mattresses because I was having serious surgery and the mattress I had was less than firm. When I sent them photos of the bed, I got the response I hoped I would not get: "We're not responsible for mattresses going soft. They just get 'softer' over time." This was the HARDEST ONE THEY SOLD. It was a medium-priced Sealy. It was one of those advertised as not having to "flip" it, which I thought was nice.

I ordered a mattress on 11/24. At the time of ordering, I was told that it would take 1-3 weeks for delivery. I needed the mattress for out of town guests on 12/16, so this was an acceptable time frame. I monitored my order and finally heard that the mattress was ready for delivery on 12/12. When I called the automated number to schedule delivery, the system said the first available delivery date was 12/22. 10 days away and a full month after ordering the mattress. After repeated attempts, I was just able to get MXD (the delivery company) on the phone and they informed me that the first day it would be available for delivery would be 12/22 and said there was nothing they could do and that I would need to contact US-Mattress if I needed it sooner.

I purchased the bed during the Black Friday sale on Nov 25th 2017. If you notice on their site they have only the option of purchasing delivery with installation or delivery with pick up of old bedding, which I ordered and paid extra. I also purchased a bed frame which I never received. After the bad experience I contacted US-Mattress to express my concerns about how the delivery was handled. They told me that I had paid for express service, well today is the 11th of Dec, 2017. Would you considered that express service? I also told her about the frame and she just said I will have to talk to the delivery service. She didn't offer to compensate me for the frame I paid for or the service. Guys please stay away, you will regret it.

Ordered my son's mattress and it took about two weeks to arrive no issues. I order a mattress for myself and it doesn't arrive. Email US-Mattress and they tell me to call shipper. Call shipper and get no response. I then call US-Mattress and they tell me it's at the shipper again. Decided to cancel the order because the aggravation isn't worth the savings.

Mattress was delayed several times, customer service was no help. Mattress was too soft so I exchanged (along with $140 processing fee) for a more firm mattress, which when it finally came was in fact far softer than the original. The company says to exchange now will cost a $490 processing fee. $490!!! These people are thieves. Go to Mattress Firm or Macy's or anywhere else, don't get suckered in.

Excellent customer service agents who are ready to help, very knowledgeable and friendly. They assist and answer all questions. They also follow up after delivery to ensure everything was done right. Buying products from US Mattress was really a very pleasant experience.

I have been looking for a mattress for some time. I was told to try your company for a Stearns and Foster. I appreciate Joshua ** for his patience with me. I hope my mattress is as great as his customer service!! Will write again after I have had a few nights on it!

Queen Simmons Beautyrest Silver Kenosha Place III Plush Mattress just mattress. I asked Stacey if it could be delivered after I get home from vacation early Oct. She stated this should not be a problem. Stacey was very knowledgeable and helpful with my selection. I ordered one of these beds for myself last year and Love it - hope my husband likes his also.

Tracey answered all of my questions and provided the assistance I needed to place the order. She made purchasing mattress online (from US Mattress) easy. We have not received the mattress set yet, but based on the experience I have so far, I will recommend to a friend.

Kyle was amazing! He'd helped with several comparisons, and really made me feel he was shopping with me. This was a return chat with Kyle after a previous chat session. Links were great... Right to each product he was referring to. Overall best buying experience ever!

Joshua helped me in a matter of minutes after I spent days of trying to decide on my own. He was kind, efficient and didn't try to upsell me anything which I appreciated. Helped me to find a similar bed to something I slept on at a Cambria.

I like the rate. I like the price. The process was alright, but when it comes to shipping, it says 2-3 weeks, and it estimates a date. It doesn't let me lock in a shipping date for the mattress. I wish the purchase step can help me select that way.

The Ordering of the Simmons Beautyrest mattress online process was very easy. We are hoping delivery and setup will be this easy. We will come back to comment once delivery and setup has been made. Hopefully it will go very smoothly.

Bad shipping, I had to call them 12 times to make sure the shipping was lined up correctly. Then, they mishandled the shipping & it was delayed. Also - same mattress I wanted to order again, went up $143. It was $505 when I ordered my first one (via roommate Paul **) & then today it was $648. I don't like that at all, but I love the mattress, so I bought it anyway.

Kyle did a great job. Thanks again for the patience. We asked a ton of questions over the few days prior to purchase. Kyle was well versed in the products. Was able to locate the mattress that we had at the Mirage Hotel in Las Vegas. Thanks again for the help.

Through Live Chat with Cody was able to direct me to exactly what I needed. The way he handle our chat made the sale. He directed me to a 2 sided Sapphire to the firmness I was looking for. I looked at the suggested mattress and made my decision a day later.

Great Price! Great Mattress!! AND Great Seller!!! US-MATTRESS.COM IS THE BEST!!! Special Thanks to Tracey!!! Your customer service is SEVEN stars out of five!!! Far exceeded my expectations!!! The selection of mattress is awesome and your ability to compare products of different names from competitors was amazing!! THANK YOU!!!

I ordered a top of the line mattress yesterday. It was such a good deal I ordered a second same mattress for my son and his wife. While I was online ordering the second mattress I received a call from the freight company to schedule delivery of yesterday's order. It's Wednesday and the mattress is scheduled to be delivered on Friday. Great service. Josh my Chat operator was key to making both of my purchases.

I worked with both Cody and Tracey. They were both informative helpful and professional, well done to both of them. I would recommend them to everyone. They made the entire experience very easy. US-Mattress pricing and promotion was also the best available.

Well, love the website. Being a fairly big internet shopper, I can say your website is great in that it functions like it should, so Kudos there! Now, will the product be of the quality I expect? We shall see. I will advise at a later date concerning the product. So far, so good.

Customer service and ease of using website were great. I look forward to receiving the new mattresses in a few weeks. I will certainly come back to update my review once they arrive and we test them. We purchased two twin mattresses with box springs and frames and one queen mattress, box springs and frame.

Cody was very helpful and we used chat rather than the phone because I just got a new iphone and am in the learning stage. Thank you for your assistance, patience and honesty. I look forward to my new mattress and a back free of ache.

Cody has been the best help. I would not have placed this order without the help he provided. There were a couple of problems on my end and Cody made sure that the experience was great! I hope the product is as good as the support I received.

The purchase of this Sealy queen size mattress Was fairly easy with since already had an Amazon account setup for payment method. Also the options that were offered with the mattress during checkout and delivery and setup options were useful. Thanks.

Chatted with Tracey and was very impressed with her knowledge and the friendliness she afforded me. Great representative of your company! Out shopping at furniture stores today and found what I wanted and decided to check the web for "better deals" and found it! Saved a bundle by buying with US Mattress, and will continue as this is my second purchase.

I selected my two items due to the value and quality. I look forward to them going with my new US-Mattress! The construction of the material along with the assurance that the pillows are hypo-allergenic, makes for a wise choice. I am glad that the web site was user friendly. I highly recommend this site for a good night's sleep.

When I first entered the website, I notice the four steps quiz which will help me to choose the mattress that I want. And I would say it is really helpful. It helps you to filter the comfort, the type and the finish of the mattress. And finally the mattress I chose is one of the recommended. If you know nothing about mattress, the website could help you in another way. There is a whole section telling you all basic knowledge of mattress and the experts' tips. I learned a lot from it and it guided me to my final option. The most amazing part is that when you have questions, there will be a staff talk with you via Live Chat. I asked some questions about discounts, delivery and brands. All my questions were answered in a patient and efficient way. In total, US-Mattress is a great website where you could have any options you want, either economy mattress or luxury mattress. If I need to buy mattress in the future, I will definitely choose this website.

Bought a Beautyrest Black Sonya Cal King mattress, no problems. And I saved some $500 from the predominant retail store price buying online! It turns out that this high end mattress is only made when you place an order, and whoever you order it from is just taking your order and forwarding it to the Simmons factory in Minnesota. It doesn't matter who you order it from, so it's just a waste of money to place the order with a local store or higher priced online retailer.

I ordered my mattress on Friday 7/21. I had been checking status on the website. I called to check on the delivery on my order when I noticed it had been in "ready to ship" status for more than a day. Anna ** was very courteous and assisted me by looking up the order in their internal systems. She told me the mattress would ship out today! I will write another review when my mattress arrives.

I used the Live Chat feature to ask some questions about a mattress, and was connected to Kyle. Unlike many other chat service representatives, Kyle was human, not robot like--a very pleasant change. (I hope that allowing a human personality to come through is part of company policy.) He was knowledgeable and took the time to understand my concerns and needs, and was a big reason why I am buying here rather than elsewhere.

The online chat was very helpful. I initially spoke with Tracey. I considered several mattresses and the guidance I got was very helpful. I was comparing Sealy, Simmons, and Serta and settled on the Sealy because Tracey said the Sealy coils were stronger and offered more support.

I purchased $3500 mattress from US-Mattress 4 weeks ago preparing my moving tomorrow (Jul 26th). I have been calling them since last week. The CSR told me she will update me information for the next day noon. I never get the call and same thing happened again. It has been 8 days after 40 minute waiting on the call, I had the same information I received last Thursday. They told me they can canceled my order on the day before my moving! Am I suppose to sleep on the floor? This is the worst experience I have had. Not recommend for doing business with them!

Looking for the right mattress is a frustrating process. Once I thought I found the right one Tracey helped with order details since shipping to Canada is a little different. She provided good information and was a pleasure to deal with online.

I originally purchased one of these for a heat intolerant invalid's bed. It keeps fluids away from the mattress even though it is so thin and light. It does not make the bed feel uncomfortably warmer, like most mattress covers do. I like it so much I bought covers for the our beds, too!

Quality & Price Fantastic! Would recommend to all! Have 3 sets of these great sheet! Customer service & delivery UNBELIEVABLE! Cannot express how fantastic the experience with US-Mattress has been! All of the agents professional kind & courteous! Purchased my Stearns & Foster Mattress Reserve #3 from US-Mattress also! NO REGRETS. THEY ARE THE BEST... HANDS DOWN!

I have a very bad experience with "US Mattress". At first it was OK. However, about 2 days before the deliver date they told me the mattress I order was in damage, they will get new one and company will call me for a new delivery day. I felt that was okay. But after I wait about a week. And they send me a e-mail telling me that mattress I order was Lost. How can a shipment get lost? I always think real company use reliable delivery service. I will never order from US Mattress again. I order over a month never receive the new mattress.

Cody was amazing on the live chat! ~ Very patiently spent time to help me find exactly the mattress that I was looking for! Even gave me a promo code for a discount on my order. Delivery is expected already tomorrow ~ Very happy!

Easy to navigate the site. I have no complaints about how you organize anything. Thank you for the easy access and I look forward to actually sleeping in the bed. Stand by for my rating of the bed. It has to get here first. It should be here beginning of August. :)

The website was easy to use and the price was reasonable (after going to stores and looking at mattress prices that made my hair stand on end). The delivery time is rather long but there is no delivery charge so I can be patient.

Just ordered a mattress/boxspring. I haven't had a new bed for over 10 years and the price seems reasonable. Hope delivery is quick! My back has been not too good and we had to get rid of our old broken bed. I have been looking at Simmons Mattresses for a while because of our trip to Disney World and how wonderful the beds were, which were Simmons Beautyrest. It seems like this Simmons bed has high reviews.

Tracey was so helpful! I had a question about the delivery service, and I was unsure of whether or not I would be able to get the mattress as I am not moving to my new apartment until next month. Tracey was available right away to assist me, and she happily answered all of my questions!

Kyle was my customer service rep and was wonderful! He knew the products and was able to guide me in making purchasing decisions that I feel will perfectly meet our needs. He was not at all pushy and was very patient in answering questions.

I was very pleased with the customer service I received via the online chat with customer service representative; Tracy. She was extremely helpful with finding the closest match to a previous Serta Perfect Sleeper Mattress that had been discontinued. Tracy was super thorough in researching all of the specifications my former mattress had and utilizing that information to find me a similar updated model as possible. Great customer service! It is hard to purchase a mattress sight unseen without testing it out, so I think US-Mattress' "try it out for 100 nights" policy is very fair. I look forward to receiving my new mattress and hope I enjoy many restful nights with it!

Twin Sealy Posturepedic Response Essentials Seward IV Plush Mattress: Seemed like the best deal, wasn't too firm, own other Sealy products. We have done business with U.S. Mattress Company more than once in the past with good results and have been happy with the price and the products. Being able to see and evaluate many options helps as well.

Thank you to Joshua ** for making my purchase of the Simmons Beautyrest Recharge Kenosha Place painless. He was very professional and quick. All of my questions answered satisfactorily. I will write a review on the actual mattress when received.

The woman who helped me with a chat was proficient and nice. She was very helpful. She explained everything that I asked very clearly. She commented on the firmness of the mattress that I was buying. She explained the guidelines by which S& F place pm a mattress.

I was able to filter and find all the information I was looking for. The videos were very helpful. Pricing appears to beat every sale price on the 4th of July! The images were good and the comparison features worked well. I was able to make real comparisons to the beds we were laying on in various stores.

Researched our purchase on your website and looked at quite a few choices. We couldn't decide which model was suited best for us, so we visited with Kyle in customer service. Very helpful and knowledgeable. We purchased a mattress today and am looking forward to its arrival. Thanks.

I tried this mattress out in store, but it was so overpriced there! Your website was able to tell me the comparable model and I was able to get great savings! Thank you! The savings from my mattress itself enabled me to purchase the smart motion bed frame as well :)

Great previous experience. Came back for this order because first experience was so positive. We love the mattress we ordered, delivery was prompt and easy. I like the comfort rating system and descriptions of the feel of each mattress. Makes me feel confident ordering online without trying out the mattress (so does the 100 day guarantee).

Beautyrest King Plush Pillow Top - We found the price and description to be the best match for our purchase. The fact that this is a new, fully warranted mattress set and is available at one of the lower price points was reason enough to shop with US-Mattress. We've owned our present Simmons set for over 15 yrs and have never had any issues... none. Thank you for your assistance.

US-Mattress is a great place to buy a mattress. After many hours of research, traveling to several brick and mortar stores, we found that the staff at US-Mattress was very informative and forth coming with information that helped me decide to place my order. Mattress shopping is a daunting task when you start digging into the construction of a mattress. No two mattresses seem to be the same across the industry. The 100 day guarantee eases the anxiety of buyer's remorse. Thank you US-Mattress.com.

Easy and straightforward ordering system, enjoyed the easy accessible coupon codes. Ordering my full Sealy Posturepedic Bed was definitely simple through this website, and cheap compared to the competitors. Would use this website again! Also appreciated the free shipping. Hopefully there will be no problems when the mattress comes in.

Nice service. satisfied. Will recommend US-Mattress to my colleague. If the online coupon works more sufficient that will be much better. The salesperson is really friendly and do know what I'm searching for. The whole checkout time is only a few mins.

This is our second mattress, plus my son ordered one after I showed him the site. This is where I'll always order mattresses and recommend others to do the same. We prefer the Simmons Beautyrest Recharge, but they have a lot of options to choose from.

I thought the videos were well done and helped me make a decision as I can't try it out before purchasing. I also thought the reviews were very helpful. The prices are fair and quick delivery was definitely a plus. I have been searching for a week online and this was the first website that made it easy to make a decision. I just wanted the mattress and I didn't want a memory foam.

Tracey was very helpful in the live chat session. She answered all my questions and made suggestions for my purchase. All in all, satisfied thus far. The prices are competitive and no sales tax in NY saves a lot as well. I guess we'll see how shipping goes.

Purchased a Vispring mattress set from the Birmingham MI store after under the 100 day comfort guarantee. The original delivery was fine, the problem arose with a subsequent follow up delivery of a bed frame. The delivery person refused to completely dismantle my frame. I contacted the store and they informed me that they were to take it apart, the delivery guy called his supervisor and he then dismantled it. They couldn't attach the headboard because he stripped the bolt so the headboard was left leaning against my wall marring the paint. I contacted the store and a 'district supervisor' contacted me that day and said that they would take care of the problems caused by the delivery guy and they would be contacting me the next day. It has been 6 days and NO calls and no returned calls. I am totally unhappy about this. I've noticed all the positive reviews from customers in other states, but none from Michigan, I wonder why.

I have ordered a mattress in the past from US-Mattress and was very pleased with the service I received all through the process. Because of the service and the price on the mattress, which was the best price from anywhere else, I am a returning customer and will also be in the future.

My husband and I saved $200 by going through your site to order our new mattress. The ordering process was painless, very user friendly. We are looking forward to our new bed arriving in a couple weeks. Thanks again.

US-Mattress offers a double sided, made in USA mattress. This pocket coil product will bring great value and I can feed good about supporting American jobs. I like the option of purchasing the mattress without box spring since mine are still in great shape.

After 3-4 days sleeping on our mattress, it started to sag. My husband weighs 160lbs (5'10") and I weigh 130lbs (5'3") so it's not our weight. They didn't want to pick it up and give us our money back. They were only willing to exchange it. The mattress was causing back, hip pain and was pinching my sciatic nerves in both my legs!! My husband was also experiencing back and hip pain too. For almost 2 months I had to call them to hear more lies. They finally decided to pick up the mattress and refund my money, however, I had to endure more lies again!! I finally filed a complaint with the BBB to get this matter resolved. They acted quickly once I did that. The worst mattress I have ever seen. Poor quality and the workmanship was awful! NEVER AGAIN!! Extremely stressful and lost a lot of time dealing with these people!!

Had a great experience thus far. Will update if any issues arise, but extremely easy purchase and we are satisfied. The shopping was carefree, easy to understand which item you were selecting out of many different styles and check out/delivery setup was easy as well.

3 Beauty Rest Mattress, two are king size, one is queen size. Please deliver on time. If nobody in home, please leave them in the front door. If it's raining, please put them into the outdoor garage at the side of house. Thank you very much. I appreciate your hard work.

So far no issue yet, I am referred by my friend Mr. **, should receive the referral reward of $60. Also, I didn't receive the $20 for new customers as stated on the website, please double check and credit my transaction or refund to my credit card.

I have been searching for an innerspring mattress that is firm enough for my back, yet soft enough for reading in bed and general comfort, etc. So far, mattress shopping has been a confusing forest of awfulness. Not anymore! I am so grateful for your site. Plenty of information and frank advice. I love the videos, in-depth specifications on each mattress, and the live chat and telephone support availability. I can't wait to try out my new mattress. :) THANK YOU!

Well I just ordered my mattress, online, which is unexpected. Cody, the guy on Live Chat, was incredibly helpful in allowing me to get my questions answered and overcome some hurdles I had. Today's sale sure helped me make my final decision. I'll update once I receive the mattress.

This was an easy process. I had a couple questions and joined chat and had them answered. It helped me make my choice and the 100 day trial was a huge decision making piece. I would tell other people that this has probably been the easiest time shopping for a mattress.

I just placed an order the first time on this website. I was a little nervous but I am hoping my deliver and product are great. Everything was really easy. I like the website and features. If things work out I will be ordering from them again. I ordered a mattress of course.

The website was easy to navigate and ordering was simple. The online customer service chat was quick and the rep knowledgeable. I haven't received the mattress yet so can't elaborate on that portion of my experience yet but so far, so good. Hopefully I made the right decision in choosing US-Mattress and the Serta iComfort Applause II mattress. :)

Your website is very informative. It is very detailed and the product compare feature enables the shopper to zero in on the differences among different mattresses. I hope that your White Glove delivery and setup service is as good as your website.

Joshua ** helped me to select this product during a previous chat, but I didn't complete the transaction at that time... had to check with the wife. He was very helpful and should be credited with the sale if you do that sort of thing.

Very easy to use website and great source of information (especially the videos) with helpful customer feedback. Oh yes - the holiday sale pricing beat the local retail competition by about a couple hundred bucks, plus free shipping plus easy option for mattress only (our "old" box spring is only about a year and a half old - just trading in the pillow top for the firmness we were so missing), saving even more.

Cody was extremely helpful. He researched which mattress would be equivalent to the current one that my daughter loves so much. I really appreciated his help with taking out the guess work as to what would be a good fit for us. Thank you Cody!

Phillipsburg II Mattress - Looked at mattresses locally and my favorites were very expensive. Checked US-Mattress and found mattress with identical specs for MUCH less. Hopefully the mattress will be very much like the one I liked at the local mattress store. Just FYI, but I originally looked at the Providence. Don't want to mention the store name.

I just finished ordering a mattress from US-Mattress. Ordering was quite easy, and the product is a great value. This has been a great experience so far. Look forward to the rest of the process (shipping & delivery) going smoothly as well. Thank you.

I don't usually use chat functions on websites but this time I'm glad I did. The mattress I was looking for wasn't listed so I asked for assistance. Within a few moments Cody sent me a link to the appropriate model and walked me through the process. Great experience and I recommend it to everyone.

Shopping for mattresses is worse than shopping for used cars. In the end, you rely on raters like Consumer Reports and then it is hard to find the exact mattress they rated. US-Mattress came really close and the live chat person was helpful. In the end, US-Mattress offered a good deal.

Tracey did an excellent job helping my husband and I decide on a mattress. We haven't tried it out yet, but we're excited to be switching from a queen to a king. A lot of mattress places don't show the specs, so we were happy US-Mattress does.

Easy and clear description on the websites. There are lots of options with fair price especially popular brands. Customer service feedback is prompt. Free delivery is really helpful. Will recommend friends to use US-mattress. Hope we can get our mattress soon.

We went to several stores on Sat. Looked at the same mattress with different name, the best price we could get was $325 more just for the Queen mattress set. Therefore we did not even bother to price out the King Mattress. And our friend was looking for a full mattress only and it was $215 more than your site.

The transaction went off without a hitch. So much more pleasant than dealing with pushy sales people from Mattress Firm. That's why I just ordered my second mattress from you in less than 3 months. This company is buttoned up and communicates well. Also a great value. We will be back for a 3rd time I imagine.

I like how website build and integrated between related pages. Also videos provided about mattresses helped me lot on deciding which mattress to choose, 120 day satisfaction or money back is good things to have when ordering mattress online without seeing it. Thank you US-Mattress TEAM...

The representatives on the Live Chat were extremely helpful and answered all of my questions regarding delivery as well as even checking out the specification on parts that came with a bed frame. I would definitely recommend this site to anyone shopping for either a mattress or furniture. You have excellent prices.

Lucky to find this (Natasha Plush Pillowtop Full Size Mattress) on clearance. The buying experience was easy. Luckily I didn't buy this mattress sight unseen since I got to try it out in a store before buying here. I'm on a very limited budget and was able to buy a top-of-the line mattress at an incredible price. Hopefully it lives up to my expectations. I'm hoping it comes with a low profile foundation since I'm short and have difficulty getting into my current bed with is very uncomfortable latex mattress (hard like a rock). I have a 50/50 chance of getting low profile foundation or so I'm told. :)