US-Mattress

I loved the video, I found it very helpful. A friend of mine told me about this mattress and I can’t wait to receive it. Ordering it was so easy and I would recommend this place to others. They also offer financing, which is super helpful if you are on a budget. It’s worth a good night sleep to know your mattress is the best out there.

I purchased a mattress with the help of Kyle, through their online chat. I had questions concerning shipping and he was able to answer them quickly. I also was informed of their price matching which when I found a mattress at a lower price, Kyle was able to help match the lower price which was all painless. Thanks for the help!

Cody from chat helped me through the difficult process of picking out an adjustable bed base. He took all the time I needed. I told him I needed to check on dates due to having carpet installed before I ordered. He gave me his contact info and made sure he would be available for me. I found a cheaper price elsewhere and within minutes Cody matched it and the purchase was seamless.

So far so good. Ordering is easy w/ financing options available. Easy Peasy - took me a long time to find the right bed. I have searched for a better price since I found the bed I wanted in a physical store. Price is better than anywhere else I have searched including all department and mattress stores.

Great site. Easy to use and seems like you have terrific deals on mattresses. Thank you for the $10.00 discount every dollar helps. We can't wait to try our new mattress. Thank you again and I will recommend your company to all my family and friends.

Just ordered today. Hoping it’s a well built mattress. I watched the video and like that it’s a two sided mattress for a more even wear over time. Love the coil system and tight plush top! Hope it comes as scheduled. Nothing like a good night rest on a great mattress.

I was so surprised! I came to this website looking for the retail equivalent of a specific commercial mattress I had slept on in a hotel. I had an item number and Cody had a recommendation in less than a minute!!! He was super helpful and answered all my questions. Honestly, I had thought it would much more difficult and time-consuming than it was! Cody rocks!

Kathleen was professional, friendly, and was able to answer my questions comparing the mattress for sale by US-Mattress with the model it replaced (that went out of production in 2016). She also helped me understand platform options, and answer a few more questions about the Sleeptracker item. My mattress is on order and I hope the great service so far is a sign of a great delivery and future mattress using experience. Finally, I also appreciated the US-Mattress website its helpful features.

I made a huge mistake buying a mattress from this company. They and their freight company lied multiple times. I tried to do a "comfort exchange" twice (for a $140 fee) and both times I was not sent a new mattress. I would wait for weeks, waste time on numerous phone calls to both US-Mattress and the freight company, only to be told they had "lost the mattress" or some other excuse. It ended up with me being stuck with a low quality, uncomfortable, $1400 mattress. I kick myself every day for letting them take my old mattress. It was a quality brand and not old but was just too firm. I wish I had kept it and put a topper on it or something. I now have to pay every month for a bed that I hate.

Great experience. Can't wait. The best price I could find. Have wanted this mattress for a few years now. Happy to get floor sample box spring. I own a mattress like this already but they are twins. Could not afford the full until I found your site. Kinda stinks to have to pay so much for mattress removal but oh well.

Be wary, you may not get your mattress. I purchased a king size mattress from this company on October 2. It was the King Simmons Beautyrest Platinum Hailey Plush Pillow Top Mattress (Treasure) for $1,199 to be exact. We received order confirmation and details the next day. Great! Nothing happened for 2 weeks. Finally we gave them a call and they told us that the mattress had been discontinued and they had sent us an email on October 4th trying to contact us, which were two lies. I received no communication from them (spam folder included) while we waited around for our mattress, and the exact same mattress is still currently available at an unexplained $700 increase.

I just purchased this queen size mattress and box spring item from you. I am very pleased with the price and quality. If it is as good as it sounds I will definitely recommend it to family and friends. I purchased it for my granddaughter who has nerve damage from a herniated disc in her spine that travels down her leg. She is in constant pain, I’m hoping this will help her to be able to sleep better.

I was super skeptical about ordering online. The online chat man, Kyle, was so helpful. He used my "must have" qualities and recommended a mattress. He told me how this selection (Serta Sapphire Suite II) outsells others by a landslide, is used by luxury hotels, the price won't go lower, people love it... Very thankful for the help. :) I'll review the mattress after sleeping on it.

Accidentally got onto the US MATTRESS website while I was checking out a Tempurpedic Mattress to buy, and started conversing online with KYLE, who was very professional, knowledgeable and patient. I bought the right mattress at that time because of KYLE and stopped further searching.

This is the third mattress I've purchased from US-Mattress, and I'm so excited for it to arrive at my door. Each of the previous mattresses were exactly what I was looking for, and the prices can't be beat. Thank you so much for always having such a great selection, at such incredible prices.

Wide range of selection and good price, detailed product info! Easy to use website, and helpful reviews and videos. shipping time is ok as well. Package is well handled. Very good experience. Will recommend! Probably best online mattress shopping site.

I just bought my second mattress from Us-Mattress. During my first purchased I had trouble with an order. US-Mattress stepped up and took care of my problem. I feel they put the customer first and offered full satisfaction. I was very satisfied with my purchase and how I was treated. This is why I came back. I appreciate when a business shows that they care for their customers and that there will keep us coming back. I will refer anybody thats in the market for a new bed to Us-Mattress. Keep up the good work and that business ethic and you surely will keep the customer coming back. Keep up the good work and that business ethic about the customer and will we come back!

I was very fortunate to get Kathleen a second time. She was very helpful with my mattress purchase and even stayed with me for a very long time while I completed the purchase. She even suggested how I could further save by creating an account.

This is not my first purchase from US-Mattress. I always been treat great, been well informed about the process of my order. The prices are always great. The delivery team were very polite and helpful and cleaned up any trash they made. I'm sure I will purchase from US-Mattress again in the future.

Excellent customer service. I was able to receive a price match on one of the items. Kathleen and Kyle were extremely helpful in getting me what I needed. I would highly recommend US-Mattress to any friend and family. Price match policy provides an excellent addition to already low prices and helps get additional business at fair price.

King size mattress, frame low profile box springs - Ordering this was way easy! I would definitely recommend my friends or family to order from this company! They have everything you will need for a complete set up. So if you need a mattress and box springs please consider this company.

The checkout process was very easy. It was all done in less than 10 minutes. I have not received this mattress, box spring, or frame yet. But I will review the bed after it has been delivered, and after I have tried it for a while.

Online chat assistant Kathleen was awesome! I purchased because of her helpfulness and information provided... She provided comparable mattresses and info on each... it made shopping online easy. This is the second mattress I've purchased from US Mattress. Very pleased with purchase.

I have always found Stearns and Foster mattresses to be extremely comfortable and select a firm w/ pillow top (Euro) which has never let me down. I have continuing back problems and surgeries which add to my need for as much comfort as possible. I have recently moved and ordered more of these type mattresses for the new rooms and feel there will be no sacrifice for my guests!

Six months ago I ordered a mattress and box spring. The box spring I received was 2 inches too wide. I received a 2nd box spring 2 months later that was even further from measurements I ordered. I have been requesting a full refund to no avail. C/S has not been helpful at all.

Being the manufacturer of all the top mattress brands. I trust buying directing from the site and have not problems. This is my second purchase online from US Mattress and we enjoy other current mattress and are buying for our other bedroom. Along with being shipped directly from the factory I trust I will get the best price.

Kyle was very helpful, looking forward to the new mattress and sleeping better. Hopefully it's the same mattress we loved at the hotel we stayed at. Now to look for new pillows! Great pricing as well and no tax which was nice.

Knowledgeable and Friendly. The rep was very informative in my buying process. I've been to a lot of retail stores but when my wife found this through google, I know it was worth the time and price. The delivery and haul away was a big plus as well.

I had a great experience when I ordered a mattress in 2008. It was 100% web order. I was a returning customer this time. I ordered again in 2018 and had issues, the difference was I ordered it via phone this time. I ordered a king size mattress over the phone as it was on sale with 20% discount, but the web order was not going through. So, I spoke with a sale associate. Apparently, the sales associate put the wrong size (Queen instead of King) in the order. The order confirmation email did not have description of the size, so I did not know about the issue until after delivery boy brought the Queen. I refused the delivery and tried to reach out to sales/customer service via phone and left numerous voicemails. I never received a call back. Apparently, they responded to my emails and even order a replacement (king size) but I did not receive their emails due to some technical issues. They never called back by even after my email requests.

I just placed the order... Website is very helpful and user-friendly to pick out the right mattress for your comfort. Placing an order and financing order if need be was also very simple. Chat is available for help if needed, I did not use the service.