Office Depot

I just had the worst experience in purchasing anything in my entire adult life and I'm 69 years old. I was told my order was out for delivery on 12/30/2020 and I was told it would arrive by 5 pm and later I was told it would still arrive by 9 pm. The furniture never arrived. I was told it would arrive the next day & it did not arrive. I then was told it would arrive on 01/04/2021 and it still did not arrive. It did arrive on 01/05/2021 at 3:40 pm. I was told by the contractor the boxes could only be left on the front porch or garage, but the contractor that assembles the furniture for Office Depot wants them in the room where they will be assembled. These boxes were too heavy for me to move on my own.

I purchased a computer online, great deal with 2 day delivery. The day it was suppose to arrive I get an email stating it was on the delivery vehicle and a new ETA would be emailed to me (This is a week and a half before Christmas). 3 days I called and got the run around and was assured it would arrive on the Monday before Christmas. Monday came and still nothing so I called. They told me it was out of stock (nearly 5 hours of calls and 1 line of supervision). After demanding a solution we looked at other computers and when I saw one I liked I went to see what the final price was and it looked like I purchased it.... In a panic I asked the people on the other line and they assured me I was not charged that $750... I did notice that it stated that the item was out of stock and received an email stating my card would not be charged... I was though...

I have designed my order online with Office Depot and at the end they won't let me place the order in order for them not to honor their online price. Two days I have been on with their customer service reps trying to get it done and solved, but they were trying to charge me way more than the original price. This is my first and last time I'll be using office depot. P.S. I have got what I needed elsewhere with a reasonable and cheaper price.

Ordered a computer on the 13th (Friday) (next day delivery). On the 16th, I get an email stating "driver says no box"!?! Then they say my new delivery estimate is the 16th!?! So after many attempts at trying to squeeze an iota of information from them, I finally gave up and asked them to cancel my order and refund my money. They still refuse to do what's right and I'm writing this on the 20th.

I bought this filing cabinet and by time I had some time to deal with it, the return window of 14 day was up. I put it together and it is so bad, I cannot use it. I am a licensed CPA and needed a good filing cabinet for my business. I called and they refused to refund, I told them that what they sell is bad quality. I wrote a bad review and they did not allow it. They silenced me. Unbelievable. They hide bad reviews. Do not buy. It used to be a good company but I am not sure what is going on. May be someone purchased it? I used to buy there but now I will avoid it. This is just scary. I could not believe. They sent me an email stating that my review will not be published and I tried to respond to their email but it was undeliverable. Why am I dealing with? Fly by night company? Looks like. Buyer be aware. I will give away the filing cabinet.

I came into the Office Depot on and Street in Montgomery Alabama. I have spent over $2000 in the store over the last week and a half. Every time I came in here I was always assisted with taking my purchases to my car because they were too big and heavy for me by myself. I came in here today, and Trevonne, supposedly a manager, refused to help me or allow any of the other employees help me carry my bookcase To my car, citing company policy. So company policy apparently only applies to him because everyone else always helped me take my purchases to the car. I am very disappointed, and particularly with the amount of money I just spent in this store. This is inexcusable and unacceptable for any customer regardless of any circumstance.

I placed an order online on 10/9, the payment went through, I received order shipping info a few hours later. At the end of the day I receive an email stating the order was cancelled due to no inventory. Monday was a holiday so putting that aside I gave them an extra day to reverse the transaction (Tuesday) and when still nothing Wednesday, spent hours on the phone with them. Their customer service agents did everything they could to delay, stall and avoid me progressing through the chain of command. They went as far as to say my bank declined it, I got my bank on the phone to confirm this to be false.

Unsatisfactory Service and Products. I ordered two wireless headsets. Both headsets were delivered without the docking station or power cord. Office Depot does not enable online returns. I contacted customer support and only received a service number saying that they would contact me to issue a return. No return call. Our company will not use Office Deport in the future. I DO NOT recommend Office Depot.

I purchased Inval Merlin L-Shaped Corner Desk, Washed Oak. Quantity Ordered: 1. Item # 8022285 on September 07 2020. The website shows me the delivery date September 17, 2020. I tracked the item online on September 13,14,15. It still shows that processing. I talked to customer service. They assured me that the item will reach to me on time. Now it is September 16, I called them again, the representative told me that they do not have this item and their website is not accurate and it mislead the people. This is totally unacceptable. Their customer service sucks and they cheat the people.

My laptop crashed and I was in need of a quick repair. Blake did a great job of diagnosing & fixed the issue in under 45 minutes. I appreciate his honesty and speed to get me back on the road working again! Thanks Blake!!!