Office Depot

My laptop crashed and I was in need of a quick repair. Blake did a great job of diagnosing & fixed the issue in under 45 minutes. I appreciate his honesty and speed to get me back on the road working again! Thanks Blake!!!

I must admit I was expecting to hear I needed to use the coupon at the time of order, but was pleasantly surprised to have my request easily handled and my order revised to reflect the coupon amount. That is the way to keep customers happy and coming back. Staples could learn something from this!

I went to an Office Depot near me and was not planning on buying any furniture. The associate that took care of me listened to what I was searching for and provided me with the best solution. I cannot say enough great things about this establishment (Lake Worth Rd & Military Trail - Palm Beach County, FL). Every time I've been to this particular store I was treated with respect and professionalism. I know everyone's experience is different, however, I have no complaints!! If Office Depot wishes to contact me about my experience, please do so. I would be more than happy to share.

I came into the Office Depot on and Street in Montgomery Alabama. I have spent over $2000 in the store over the last week and a half. Every time I came in here I was always assisted with taking my purchases to my car because they were too big and heavy for me by myself. I came in here today, and Trevonne, supposedly a manager, refused to help me or allow any of the other employees help me carry my bookcase To my car, citing company policy. So company policy apparently only applies to him because everyone else always helped me take my purchases to the car. I am very disappointed, and particularly with the amount of money I just spent in this store. This is inexcusable and unacceptable for any customer regardless of any circumstance.

I placed an order online on 10/9, the payment went through, I received order shipping info a few hours later. At the end of the day I receive an email stating the order was cancelled due to no inventory. Monday was a holiday so putting that aside I gave them an extra day to reverse the transaction (Tuesday) and when still nothing Wednesday, spent hours on the phone with them. Their customer service agents did everything they could to delay, stall and avoid me progressing through the chain of command. They went as far as to say my bank declined it, I got my bank on the phone to confirm this to be false.

Unsatisfactory Service and Products. I ordered two wireless headsets. Both headsets were delivered without the docking station or power cord. Office Depot does not enable online returns. I contacted customer support and only received a service number saying that they would contact me to issue a return. No return call. Our company will not use Office Deport in the future. I DO NOT recommend Office Depot.

I purchased Inval Merlin L-Shaped Corner Desk, Washed Oak. Quantity Ordered: 1. Item # 8022285 on September 07 2020. The website shows me the delivery date September 17, 2020. I tracked the item online on September 13,14,15. It still shows that processing. I talked to customer service. They assured me that the item will reach to me on time. Now it is September 16, I called them again, the representative told me that they do not have this item and their website is not accurate and it mislead the people. This is totally unacceptable. Their customer service sucks and they cheat the people.

This Morning I drove a friend of mine (He wanted to buy some stationery) to the Office Max store on Hayden and Frank Lloyd Write Blvd. in Scottsdale, Arizona. As my friends went his way into the store I too wandered in to see if I may need something. I lady walked over to me, looked seriously at me as I, a 70+ year old man walking with a walker, who was dressed in a poor man's short and a tee shirt (it was around 112F) she asked me how can she help. I said, "I am looking to for a small HP printer". Her immediate response, pointing to an isle, was "here are a few Brother and other less expensive ones". I said again, "I am looking for a HP". Her immediate response was "oh we don't have cheap ones in HP". I got a shock of my life.

I purchased the 63XL Color Cartridge and was charged $50.99 at the store. Thinking this was high, I checked the website afterwards and it was listed at $41.89. I have used these cartridges for many years but have never paid anything close to this amount.

I received the package less than 15 minutes ago and I'm already working on the return/refund process. Three of the four corners are damaged. There are various nicks and gouges along the sides. There is a sticky substance covering an area by one of the corners. The biggest problem, however, is that the board is visibly bent. This product needs bubble wrap or some other kind of padding to ensure safe delivery. As much as I would like to have a whiteboard, it is not worth hanging this product on my wall. Extremely dissatisfied with my Office Depot experience.