Appliances Connection

Usually customer experiences don’t go so well. You know, you call and can’t understand the person on the other line that is on the other side of the globe, or they’re kind, but can’t help you resolve your problem. Or, they’re not kind at all or you’re on hold for hours while you get transferred from person to person, explaining your dilemma each time.

A+ all around. Flawless from start to finish. We couldn't be happier with the wonderful dishwasher that we got from Appliances Connection. Shipping was quick. The dishwasher arrived in great shape and was installed the next day and it works well as expected. Thankfully we did not receive a damaged item and have to go through the experience that we read that others did. I recommend that you pay the extra money to have it installed for you, as I did it myself (new dishwasher installation) and it took much longer than I thought it would and it cost me more than I thought only because I bought the wrong hardware and couldn't return it after opening it. Thank you!

With supply chain problems, we are all looking far and wide for the items we need for our projects. Unfortunately, sometimes that means working with various e-commerce or remotely located businesses that are hard to trust. Appliances Connections has a great and easy to use site that gives real time inventory. In my case, that inventory was very accurate and they were able to partially ship a complex order quickly. One item was delayed and when I inquired about an alternate version of the same item, the support rep immediately made the substitution and the item was on a truck the next day!

Finally someone wonderful. I bought a speed queen washer and dryer and the beginning of the transaction was great we got it delivered within two business days very happy about it and delivery people were very nice and thorough. Unfortunately the dryer had a big dent in it so it had to be taken back. That’s where a lot of my aggravation began. I spoke to many customer service reps who gave me false information or were not the most polite. But then I was transferred over to Miss heavenly Pauling Who is so incredibly kind and patient I can’t even begin to express how appreciative I was.

My dishwasher had gone out and I went to the internet to review the best choice in this appliance. After making my choice, I did a little more research on what this machine would cost. When I came across the AppliancesConnection website I was amazed at how much money I could save. It came very quickly by two young men who delivered it to my front door without scratch or dent or any quarrels whatsoever. I now have a wonderful top of the line, extremely quiet Samsung that was delivered to my door cheaper than a lesser model I would have had to pick up at one of our local stores. This model would have cost me about 5 to 6 hundred dollars more locally. I will indeed be a return customer at AppliancesConnection.

Appliances Connection was fast and easy to order from and was the most competitively priced. The Whirlpool washer I bought works well for the price paid. It's quiet and cleans very well. My only partial complaint would be that even with the jet dry it doesn't dry completely. Especially with the plastics, which can be somewhat expected, but it also occurs sometimes with the glass.

The process of buying on the internet was easy and uncomplicated. I have not yet received the product but hopefully it will arrive in good time and good shape. So far I am very pleased with the process and was happy to find the microwave/convection oven of my choice at a reasonable price.

Long stressful story short, it has been over six months now for them to evade any responsibility for defective products they sold and delivered, even though it was reported at the time of installation and within three days of delivery. They now ask me to get it resolved with the manufacturers directly with absolutely no shame. No wonder they only get two stars on BBB. Check all the reviews, not just here.

WORST EXPERIENCE EVER. This is a DANGEROUS company. DO NOT buy from them. We bought a $18,000 stove from Appliances Connection in June. There was a gas leak from the faulty stove and installation. The emergency gas company came and confirmed that it was ongoing leak. When Appliances Connection returned, they said the smell was from our "spices." National Grid came back and confirmed there was a leak still. We called the company again and this time they said they can’t have anybody come for a MONTH. While we had a GAS LEAK. The gas leak was not resolved from Appliances Connection who supplied the Stove and the Flexible Line. Do NOT buy from this company. Buyer Beware for your own safety. They couldn’t care less.

I ordered a top of the line Bosch dishwasher from AppliancesConnection.com. I was very happy with the customer service I received as well as the purchase price. I look forward to doing more business with appliancesconnection.com in the future.