Appliances Connection Reviews

I bought an oven January 2024. They have called emailed and snail mailed me to “extend my warranty” ever since on an at least weekly basis. I told them to stop by they won’t listen. One even tried to claim it was related to a recall only to tell me the recall didn’t apply to my oven and proceed to try to sell me a warranty. Find another company to buy from unless you enjoy constant harassment.

NEVER EVER GET A CONTRACT WITH THESE AWFUL PEOPLE!!!! First they delay then - after 2 weeks they ask for a video!!!! Next they will ask users to set up a Facebook page for the appliance! Do yourself a favor. Call Dan Mark Factory Service. They are amazing. 973-226-1000.

I love how multifunctional this ottoman is! It serves as a comfortable footrest, extra seating for guests, and even has hidden storage for blankets and pillows. Such a practical addition to my living room. Highly recommend!!!

This is nothing but a scam operation. Do not purchase anything ever from these con artists. They know obviously had a skirt the law and screw the public because it looks like they’ve been doing it for years unfortunately I’m their latest victim. I purchased a refrigerator with a five year warranty. These dirtbags sent a three year warranty in to the warranty company pocketing the difference I paid for the five year. 3 1/2 years in my refrigerator is dead. They dragged their feet for two months, making me endure nonstop, lies and delays and waste of time or just so they could deny the claim. Scum of the Earth, do I hire a lawyer to get the $3000 back they Owe me? To be determined… don’t buy from these scum bags.

We purchased an oven range on 2/21/24. For convenience we financed through their financial institute. I called the delivery service company this morning, 3/5/24, to check delivery status. I was informed that Appliance Connection shut their doors March 1st so, there would be no delivery. I've been on the phone All day trying to resolve the credit charge with no success. We were charged $3000 but don't have an oven. Unable to resolve the issue, so far.

Appliances Connection has taken payment from my credit card but supposedly just went out of business. The company did not call me but the trucking delivery company just called to state they will not be delivering the dishwasher as they were told not to release any merchandise (A.M. Trucking). Basically...theft. My credit card company will be pursuing them.

I bought a $1500 Bertazzoni range hood from them, and the product arrived damaged. Took it right out of the box and the corner was noticeably damaged. Sent them photos of the damaged product and never heard back.

I ordered a shower door online. I went by the delivery time stated on the purchase. When I called up to see where the item was, I was told it would not ship for another two weeks. I told them to cancel the order, seeing that it did not ship I figured they would be able to cancel it right then and there. This was not true. I kept going back and forth with the company in phone calls and emails, I got so many different answers it wasn't funny. Finally, I put in a dispute with my credit card company. I am still going back and forth with this company as they went ahead and delivered the item I told them 6 separate times to cancel.

I placed an order for an electric Samsung dryer on November 27th. The dryer was supposed to be delivered in 2 weeks. When I called December 13th, I was told the dryer is few weeks out for delivery from the manufacturer Samsung. The representative said she will call within a day to provide an updated delivery date. I called them again on December 14th only to be told that the dryer is discontinued and can no longer be ordered.

I purchased a Bosch cooktop & wall oven from Appliances Connection. The website page for the oven contained a PDF guide that reflected a picture of the cooktop installed above the wall oven. I went a purchased both. Nowhere did the website state that this was not possible. When the products were delivered the installers stated that installing a cooktop over a wall oven is not possible. So I refused delivery. Appliances Connection is seeking to refund the amount less $1.50 per pound, which comes to approx $600. They claim that nowhere does it state that the combo install is possible, which saying the PDF guide is not to be followed. They are a SCAM website and should be fined. And I want my money back.