Men's Wearhouse

Just purchased probably my last suit ever and DEFINITELY my last suit or ANYTHING ELSE from the Stevens Creek store near Valley Fair in San Jose, CA. The total experience was AWFUL!!! CAVEAT EMPTOR for sure! Price 20% higher for EXACT PRODUCT from Macy's. Minimal alterations were + $100. Help/Service was NON EXISTENT. Will NEVER go back!!

I ain't gone lie, both Bowie and DC Men's Warehouse suck BAD. Probably all of them in union with each other so you do the math. They treated my groomsman better than the groom (Me). I definitely will not be going back or recommending to others who are looking for a tux, etc. Customer service isn't good, unprofessional, and inconsistent. Incorrect Items inputted in the system, changes items without my knowledge. Waste of time. Just don't go there, you'll be disappointed. Go to K & G or Charles Tyrwhitt, etc. Anywhere but there. I asked for bow tie after telling them multiple times, and pick up tux today and guess what, it's a tie instead. I'm done, BYE.

My daughter was married this last Saturday and the Tux rentals were the major issue. The groom's tux did not ever arrive (they gave him a suit). Most of the wedding party had to have many items re-sent in because of size. Mine the pants, shirt and jacket all had to be replaced. The 2 year old's tux arrived last minute and was way to small. No fixing it so we had to dress him in black suit (They did give us that suit for free). The good news is there a MW all over. The bad news is there was just not enough time to make it right. The bride and mother was purely rattled and stressed.

I created a group for my daughter’s quinceañera with 5 total guys renting suits. They went to get fitted and everything was great or so I thought. When it came to picking them up it was a ** show to put it nicely. All the pants were too short, the shirts were too small. My nephew’s was a men’s small and it was super big on him. They kept mixing up my dad & brother’s suits. I went to the store to exchange my dad’s and spent hours in there. Everyone had to go up there at least 3 or 4 times in order to get the right size suit. I will never use them again because this was an added headache to everything I already had going on.

The pants for the tux we rented were 7 inches too big in the waist and slightly too short. The jacket was too big. We live 3 hours from the MW and couldn't make it there to try it on ahead of time. We picked it up the day before the wedding. Because MW has been in business for so long, should have tux rental down to a science, AND we paid $245 dollars for ONE DAY of rental, we trusted that all would be fine. Big mistake. Our son had to wrap 2 belts around his waist in order to make the pants stay up and look semi-normal. The jacket hid the belts. People commented that the jacket looked too big. The wedding was yesterday and already I've told people that if they are planning a wedding they should buy a much less expensive suit that they can keep for future events and to avoid MW. The beautiful dress I bought was far less expensive than the suit rental, and I get to keep it as long as I choose. If I could give zero stars, I would.

Service has been great all the time we come here. Very helpful to finding perfect suit and shirts. Employees are always helpful. They inform of all new clothes out. Also store clean and neat. Great discounts for repeated customers.

I walked in and wasn’t acknowledged by anyone. There was three employees working at the moment, the moment one was available she walked to the front of the store to assist another employee at the register, she never once said, "I’ll be with you in a moment" and I was literally standing 2ft from her. A ** male walked in the store and was assisted immediately. I proceeded to walked to the register and I still wasn’t acknowledged. This service is unacceptable and will not buy or rent from them in the future. If you are in the Athens, GA area I recommend Pernos!

My tux pants had a broken clasp that kept coming undone, keeping them from fighting tight enough. Just walking was tough, but definitely no dancing, etc. I didn't mind TOO much, until I returned the rental. I didn't want the next person to have the same problem, so I tried to tell the employee what the problem was. All he said was “that’s cool” and clearly had NO interest in the problem, much less what the problem was. So I'm sure the next person with the tux had the same problem.

I rented a tux and was measured for it and the shirt. It was the night of the event when I picked it up so I didn’t try it on. I’m sorry I didn’t (though I doubt much could be done). The shirt was short on the sleeves and a really cheap material. The tux jacket looked like I had big shoulder pads. When I returned the tux the next day, I realized a day or so later that I left a thin wallet in the back pocket with my driver’s license and one credit card. Also $70 in cash.

First Red decided everything. I wanted to buy a suit and get it altered quickly. She decided I needed to rent a suit. Why I don't know. I wanted to buy one. Then they didn't have a suit my size or a sport coat or a blazer. Calling state college. They didn't have my size. I'm thinking they should not have stores that don't have sizes.