Men's Wearhouse Reviews

I went to the location in Lexington on Vendor Way. All I can say about my experience at the Men’s Wearhouse is top-of-the-line, red carpet service all the way, the service was beyond impeccable and the West was extremely amazing. He went above and beyond to make sure all of my needs were Met. He was extremely considerate, efficient, and very friendly because of his customer service I will not hesitate to recommend this location to everyone and I will definitely go back for to them for service

Once again, I visited Men’s Wearhouse in Greenville N.C. and the service is never less than PERFECT!!!! Manager Lydia is always so accommodating!!!! When I visit I only deal with her. I’ve even contacted their corporate office to rave about her outstanding leadership. Kudos again for having such a wonderful sales rep. I will be bringing others and all my business to this establishment.

I took my brother to get a suit for his grandson’s funeral at Men’s Wearhouse in Roseville, MN. He had an amazingly compassionate and kind gentleman named Michael help us. He picked out a fantastic fitting suit and helped us find him two shirts and ties as well. It was a good experience because of Michael’s help.

Customer service is spectacular. There were only 2 representatives in the store at 10:30am and my representative was really busy. Lizzie made me feel like she was helping me while I was waiting. Lizzie not only found what I needed but she made sure I was ready for my best friend's funeral. Lizzy is an incredible person as well as representative of Men’s Wearhouse. I respected her giving focused time to others while I waited. I knew I would get the same focused attention. I will come back and tell everyone I know about the fantastic selection, pricing and customer service you get from Men’s Wearhouse Oceanside.

A few days ago, I stopped by with my son to rent a suit and purchase separate slacks/shirt/shoes for him. This is the third time we encountered Mr. Monir **, the Store Manager at the Men's Wearhouse on Wolf Road in Albany NY. Each time the measurements he took were spot on for my son (and my son is constantly growing!!). He was so very professional and made us feel extremely comfortable. My son LOVED the items!! I asked a sales associate for Mr. **'s name and he provided me with his business card. We will be back for every occasion!!

When my fiancée dropped off her suit the guy said "well since you don't need it until 6/13 we'll do a pick up of 6/1 to make room for prom season appts." First red flag because if the alterations need adjustments, we won't have it in time for our wedding. We decided that while we were in the area a couple weeks later to move up the pick up date. Second red flag, the person working with us went out back and came back up FOUR times saying he couldn't find it. This was concerning because it was online/final sale. Third red flag, we also saw the tablet when he left it while looking for her suit for the third time and it said the alterations would only take 50 mins and absolutely could have been done the day she dropped it off because it was dead in there. But if not, should not have been pushed out two months for such a short period of time being spend altering.

Big shout out to Moe in the Madison Ave location in NYC. He handled my return with the utmost professional way and extremely courteous. Made me a customer for life.

I had a very disappointing and unprofessional experience at Men’s Wearhouse yesterday. I walked in and spent time browsing, but was completely ignored by the staff—no greeting, no offer to help, nothing. What made the situation worse was that shortly after, an older ** gentleman walked in and was immediately approached and assisted by the associates. The difference in treatment was noticeable and unacceptable. As a customer, I expect basic courtesy and equal service, regardless of who I am. Because of this experience, I chose to take my business elsewhere. I went to Nick’s Menswear, where I was promptly greeted and offered assistance right away—exactly how customers should be treated. I will not be returning to Men’s Wearhouse at Arrowhead 77th Ave and Bell Rd.

All of the staff is amazing and helpful! I came in with no clue how to buy a suit for an upcoming wedding, and they helped me get all set! Definitely the right choice, and I can't wait to come back when I need it!

Son is 6'4" and fit and quality of end products purchased were good. We were able to get everything we needed but store did not carry suit jackets in long, so we ordered. Customer Service was good and helpful with purchasing but a few comments seemed to be a bit snide. Did have to return some items that had to be ordered, Customer Service then went to about a 2. When associate needed manager to do something with return he verbally stated his break was interrupted. Associate stated we were repurchase in larger size. The initial purchase and return can be summed up, good product but lack Customer Service etiquette. Felt like they were doing us a favor, not appreciative of the $600+ purchase.