MVMT Watches Reviews

Return impossible due to MVMT's own broken system – weeks of delay, no refund. I placed an order with MVMT and attempted to return the items within the return window. When I created the return label via their website, it turned out to be completely non-functional: it cannot be sent by email and cannot be printed. I have contacted MVMT customer support multiple times over several weeks. Each time I receive a polite but empty response telling me their team is "actively working on a resolution" and that they will "circle back" – with no concrete date, no workaround, and no refund. In their last response, MVMT's support agent even confirmed this is a widespread issue affecting multiple customers. Yet weeks later, there is still no fix and no alternative solution offered.

I had an absolutely terrible experience with this watch company. Everything about this process has been frustrating from start to finish. Their customer service is beyond awful—slow, unhelpful, and completely dismissive of legitimate concerns. Their shipping policy is misleading at best. What they advertise is not what they actually deliver. I waited far longer than promised, and when I reached out for help, I got vague responses and zero accountability. Even when trying to resolve the issue, they refused to make it right in any meaningful way. It honestly feels like once they have your money, they stop caring. Between the delays, lack of transparency, and poor communication, I would never order from them again. Save yourself the headache and buy from a company that actually values its customers.

BUYER BEWARE!! The Good: The watch "appears" beautiful from the outside. The Bad: After a relatively short amount of time owning the MVMT watch it has become compromised caused by a manufacturer defect. Due to this it has given a large foggy circle under the glass. The watch has never been exposed to any extreme or unnatural elements. After contacting the customer service of MVMT I was met with "Please read the warranty." "Nobody's perfect." "We can't impress everybody." "We will try and (do) better next time." And a myriad of other pedestrian language responses. The lack of grammar and professionalism was no doubt on par with the quality of MVMT. Add to which, they possessed the audacity in offering me a 20% discount on another MVMT purchase. I literally wouldn't wear their brand for Free.

Have lost 2 bracelets due to poor craftmanship with the clasp and both different styles. It is not a secure closure and releases and falls off easily. Not worth the $$. I bought the chunky padlock and modern chain bracelet, both fell off while wearing them and they were GONE. While the style is nice looking the quality of the clasp is poor. Like throwing money out the door.

They took my order which wasn't even clear it went through... They sent me an order confirmation in 20 minutes through Amazon, and when I called to tell them I needed overnight delivery since I am leaving the country in 4 days that was not offered by Amazon I was told they could not accommodate me and that I had only 15 minutes from the time of the order to cancel, but I didn't receive the order confirmation for 20 minutes and called them immediately... If you look up the word "scam" in the dictionary, this transaction is likely to show up..

$500 order made. I'm repeat client x4 years. This order tracking showed "damaged & returned to sender" before I ever received. MVMT didnt receive. Their only solution was for me to place another order.

Don’t waste your money! There are many other trusted brands with significantly better quality for barely more money with research. I bought a MVMT watch with the general understanding that it was more of a fashion brand watch, but given the price point thought it would be a slight upgrade in quality. Nope! I got the Rise Mini in Gold/Silver and on the 3rd wear I noticed a huge scratch on the glass. I only wore it to business meetings so any bumps would have been minor and should not have caused such damage. I emailed customer service and they initially said it wasn’t covered under warranty. After requesting an escalation, they ended up sending me just the glass to have replaced on my own dime.

Great looking watch… but 2 of the hour tabs fell off and were floating in the watch. I asked if they had a repair service (that I was willing to pay for) and since I had it for over 2 yrs they said they can’t help me.

Hour metal lines suddenly fell off, shaking throughout the watch. I have been a part-time jeweler for a decade. Next thing I know, the mineral (not sapphire), shatters. No recourse except 20% off next order, which means nothing when I can get 15% off for signing up with another email not to mention, after Movado bought MVMT, their prices doubled. Customer service was unprecedented as lack of care or continuing purchasing. WILL NOT PURCHASE AGAIN! HIGHLY RECOMMEND TO MOVE ON TO A MOVADO AND SPEND THE EXTRA CASH.

I placed an order for a watch. Somehow, the shipping address for my watch was changed from my address to an odd street in my town I have never heard of and no house number. Odd because my billing address was correct. When I reached out to the company they told me this was a "glitch in their system, that happens sometimes" and there was nothing they could to correct the shipping address and to contact UPS. I contacted UPS as they advised and UPS advised me that the package was restricted so only the sender could update the shipping information.

I ordered my watch on Sunday and it was delivered Tuesday! Way faster shipping than expected. It's a heavy watch, not cheap or flimsy feeling. Perfect size for me. I love the maple forest face, easy to read. Set up is easy. Love the packaging, very fancy.

This watch lasted about 3 weeks before I had to throw it away. It kept poor time from The get-go. It's a piece of Chinese junk. Don't waste your money. Customer support is rude and no help at all. They had a you bought it, it's your problem now attitude. Horrible experience.

The website is easy to navigate and there are so many great products you are sure to find something you love. Their customer service is also great and they are super helpful if you have any questions or problems. I highly recommend.

I want write about the Rose Clock, about this really fast shipping, good packaging, amazing quality of the item and about a good delivery. I think I will take another one soon, 'cause the stuff is so great. One of my favorite brand ever. Totally recommended.

MVMT provides classy, good looking watches at a fair price. Process of payment is very easy and straightforward. Free shipping and returns worldwide is great and helpful if you’re not sure the watch you ordered is the one you actually like.

Awesome looking watches and the ordering processing could not have been easier. Got my watch within less than a week and that was free shipping. The product itself is high quality and would definitely recommend for anyone wanting to get a watch.

The watch is so sleek and beautiful. Tons of people have complimented it! The color looks beautiful and matches literally anything a person would wear. I highly recommend this product to others all the time!

I have never ordered a watch online prior to this. I always go into a jewelry store to look at the selection. My son loves watches and I have purchased several high end brands for him over the years. After hearing about this company I decided to give it a try but was skeptical. I looked through the many beautiful styles of watches and found one that looked exactly like something my son would like. The process to order was quick and easy to navigate through. Watch ordered and on its way directly to my son and me holding my breath hoping it would all be fine. The company provided tracking information which I followed closely. As soon as I realized the package was no longer moving I immediately notified the company who discovered there was an issue. This were only a few days before Christmas!

I am really in love with this Brand because They have soooo beautiful watches and They Are soo classy I am just in love. In my father's birthday I bought him a watch from MVMT and I became sooo glad and I saw that you in his eyes. But of course he did! These watches are fireee!

If you're confused what to gift your close ones, do give it a shot. It's perfect to gift anyone of any age. Fantastic packaging and classy look. If someone is choosy that person gonna flaunt it. Satisfied buyer & user!

I love the products of MVMT, especially their ”lexington” watch, such a simple yet stylish accessory for a great price and awesome material. Definitely worth the price, and I’ll definitely get some stylish sunglasses soon!

I love my MVMT watch. It came so nicely packaged, high end material that lasts forever. So many different styles to match your own. And I wear my watch everywhere. I high recommend this product for anyone and everyone. 10/10.

MVMT Watches are very beautiful and very stylish, they have a wide variety of watches to choose from. Their designs are incredibly amazing, to suit different kinds of people. Prices are reasonable and yes I would very much recommend the products to my social media, friends and family.

I am very satisfied from MVMT watches, from manufacture level, from design are very elegant, they view very luxurious, also they have a very beautiful package, you can combine also with any style and outfit, with one word, they are awesome!

LOVE IT! Bought this watch as a birthday gift and absolutely love it. Great quality, the craftsmanship is amazing and it looks really nice on me. Trust me, it looks like one very expensive watch. The watch is very solid so you can tell it's made of very good material.

Actually I've been using product of MVMT for 2years... I really like all product from MVMT that's because it always have a good quality product, and the shipment is faster! To be honest I'm always using watches of MVMT brand for daily.

I love all the choices and different designs that they have on their website. Whether you love a really girly pink watch or a more sophisticated gold watch the choice is yours to make❤️. I also love how easy it is to use the website and how smooth everything goes.

I love the quality of the watches and the broad selection to choose from! Gold colored are my favourites, they shine super beautifully and look timeless! Also the eyewear selection has some beautiful gems in there???.

I am a MVMT convert - I wear my leather band and silver watches on the daily, and I cannot rave about them more. They are perfect for an everyday look and have a wide variety of options. I highly recommend these for everyone!

I've owned an MVMT watch for over a year now. The glass on the watch cracked in July of this year (2020). I had it in my golf bag and it must have broken because I had it in a pocket of the bag next to another bag on the golf cart. I was more careful after that but I had forgotten and it happened again a few days ago. It's a Blacktop Astro Blue watch and the glass has a bit of a curve thus making it a little more vulnerable in this situation. Again my fault not a manufacturers defect. Contacted MVMT through their chat function and after sending pictures they said they didn't have replacement glass at the moment nor did they have a repair shop. Which was fine. They sent me the replacement glass for free the first time and I had it repaired. So before I could even ask when they would be getting replacement glass they just offered to send me a new watch without the band!! I was floored. A very gracious thing to do. Now that's customer service!!

I love this brand! Quality 5 stars ⭐️!!! The watches have a lot of quality, and have a great durability! MVMT is undoubtedly my favorite brand when buying watches! I totally recommend this brand to everyone! Incredible indeed!

My boyfriend and I have not only loved MVMT's watches, but their overall brand for a while now. They know how to combine sleekness and aesthetics with functionality. Affordable, durable, and great watches overall!

I have gone for one of the gold females models and lemme say the watch is gorgeous. The lock is adjustable and it also has double locking system which means that you could never catch it in something and break the wrist band! Oh, also, the watch has come in a great massive box that secured a safe delivery with no risk of damaging the product.

I can say that quality of materials and attention on details are the most noteworthy traits of MVMT watches. Both men’s and women’s styles are really beautiful and elegant, above other brands. I would suggest MVMT and obviously I would buy again from their store.

I've been using MVMT watches for so long and I'm always so satisfied. I'm really happy with deliveries: really fast and everything was packaged in a good way. I really recommend to get MVMT watches because the experience is amazing!

I am a big fan of watches since I was little. My watches collection is a big one, but I can say that the MVMT watches are my favorites ones. Why? It design, it variety...they are amazing and goes perfectly with every lifestyle.

This is my favorite watches. Fast delivery to Russia, high quality, many different straps, simple user manual, awesome design and style, comfy straps, simple way to change straps! Highly recommended!

MVMT has been my go-to for watches! They have a great selection for men & women. Very impressed with the designs, quality of the products and overall shopping experience! From packaging to delivery & customer service. Highly recommend this brand.

It’s hard to not lose track of time getting addicted to admiring the elegant straps and crown combination. The sleek boulevard MVMT logo is crafted so well and placed perfectly at 18:00. Love this watch. Durable and well priced. They carry the MVMT collection at Hudson’s bay Company.

Absolutely love my MVMT watch! I’ve gotten so many compliments on it. Love that I can wear it with different outfits. You can’t beat great quality for a great price! Fast and efficient shipping. Definitely recommend it.