ItsHot.com Reviews

This place is a complete rip-off. Why are there no zero stars? Someone used my PayPal account to order merchandise and had jewelry delivered to a fraudulent address in Florida, where I neither reside nor would I ever charge such an absurd amount of money without seeing the merchandise. They say the merchandise was "delivered". To whom? Not to me, certainly. I am livid.

Thank you for making my shopping experience so fun! I had the best time communicating with their team, everyone was knowledgeable, professional, yet still friendly, and gave amazing recommendations. I appreciate their help.

The customer service was second to none! My experience was highly professional and exceptionally satisfying!

I just ordered a Joe rodeo watch. I was told it would be shipped today… mind you last week they promised they would start the engraving on the watch. Now today they waiting on Joe Rodeo to send the watch… then the last excuse became the weather too bad for shipping.

Such a sweet and helpful staff. I was looking for a diamond bracelet, so I visited their store in Manhattan. Their sales team showed me many options, tried to understand my needs better, and I am so happy I found them after all. Very enjoyable experience!!

These folks were great to work with. This was the first stop we made as we were shopping for diamond bracelets, and it was a very pleasant experience. The staff is very knowledgeable, and I like that there was no pressure to buy from them. If I had to go jewelry shopping again, this would be my one and only stop.

After getting promoted, I decided to finally treat myself to a Rolex watch. Joan helped me choose one that looked bold but not too flashy. The diamonds around the bezel were so perfectly set you can’t take your eyes off it. Every time I put it on, it’s like a reminder that hard work actually paid off. Quality speaks for itself.

I ordered a diamond bracelet from It’s Hot and I’m so impressed! The craftsmanship and shine are stunning, and it arrived beautifully packaged. Customer support was quick to answer all my questions — I’ll definitely shop here again!

I found ItsHot many years ago while browsing online. We got all our jewelry here. Our family is their all-time customers, and this place never disappoints. The quality and prices are amazing. The most recent purchase is a pair of gorgeous diamond earrings as a gift for my daughter’s graduation.

Mark was super helpful when I came in looking for a men's diamond bracelet. Didn't try to oversell, he just showed what actually fit my style and budget. The piece has real weight to it and looks amazing.