Stauer Jewelry

Stauer Jewelry Reviews

Stauer Jewelry Reviews

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Overall Rating3.5 out of 5
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About Stauer Jewelry

Stauer Jewelry is an online jewelry store that prioritizes offering consumers affordable jewelry with a satisfaction guarantee. Stauer offers membership plans and personal concierge services.

Pros & Cons


  • Affordable prices
  • Satisfaction guarantee
  • Online ordering


  • Shipping can be slow

Bottom Line

Stauer is a well-known jewelry and watch brand that provides luxury pieces at a fraction of the cost. The company offers a satisfaction guarantee on jewelry purchases.

Featured Reviews

Margate, FL

I believe Stauer to be a great company. I love silver and I wear more jewelry than most guys. Stauer has exceeded my expectations and they have exceptional people working for them...

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Pasco, WA

I’m very pleased with the things that I’ve purchased from Stauer… I've been ordering from them for about three years and the experience has been very good. They’re very helpful w...

Read full review

What is Stauer Jewelry?

Stauer is a luxury jeweler that sells affordable products without sacrificing quality. The company’s buyers travel extensively to find high-quality jewelry that can be offered at reasonable prices. Product collections include watches, rings, necklaces, earrings, bracelets and other fine jewelry.

The company features a Black Diamond Private Vault for those looking for more unique pieces, and you can sign up for an annual Platinum Membership that offers exclusive access to jewelry discounts. All items can be securely purchased online and shipped directly to your door.

Stauer watch prices

The cost of Stauer jewelry depends on the type, style, size and material. Its watches start as low as $30 and run up to $500. Other types of jewelry start at a similar price point but can cost $10,000 or more on the high end. Items from its Private Vault can cost upward of $20,000.

Stauer offers a Platinum Membership for $99 per year that includes upfront and long-term discounts on jewelry purchases. Shipping costs between $15 and $35, depending on the value of your items.

Stauer Jewelry FAQ

Where is Stauer located?

Stauer is an online jewelry company that ships around the world. It has headquarters in Minneapolis, Minnesota, and Richmond, Virginia, where its customer support team is based.

Is Stauer jewelry real?

This depends on the product you select and its pricing. Many Stauer watches and jewelry pieces are designed to look expensive without using expensive materials. However, it does have a wide selection of real gemstone or precious metal jewelry.

Is Stauer a good watch?

Stauer watches have a reputation for being both high quality and affordable. Customers are typically satisfied with the style, construction and price of Stauer watches.

Are Stauer diamonds real?

This depends on the piece. Some Stauer pieces include real diamonds, while others use high-quality synthetic or imitation diamonds.

Are Stauer watches good quality?

Stauer watches are high-quality and designed to compete with much more expensive brands. Even its more affordable watches are designed to last and look good.

Are Stauer watches any good?

Stauer has a long-standing reputation of providing high-quality jewelry and watches at a fraction of its competitors’ prices. Its pieces use affordable materials without compromising design or the appearance of luxury. Some customers experienced issues with slow shipping times, so be sure to plan well in advance when making gift purchases. Stauer pieces can be purchased online with secure payment and shipping options.

Stauer Jewelry Reviews

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Customer ServiceSales & MarketingPriceStaff

Reviewed April 13, 2023

Purchasing from Stauer Jewelry was very easy. They contacted me because I had some problems with sizing that I had to send back the rings and a knife. They're easy to work with. The product is as advertised, and it's very good value for what you pay for it. It's low cost. I had a salesman call me about having the higher price stuff in the vault. So, the stuff they say is to get people into the business so they could try to sell people higher prices.

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    Verified purchase
    Customer Service

    Reviewed Feb. 9, 2023

    Lovely jewelry - expensive looking and original designs. I particularly like the dancing iris earrings and the amethyst trillion cut ring. I'm saving to buy the green 3 stone ring and several other pieces. I am looking forward to the next catalog. I found the representatives on the phone very polite and helpful. I would be nice if I could find the item numbers on the web page.

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    Verified purchase

    Reviewed Jan. 30, 2023

    I purchased the necklace and bracelet set; I have been eyeing it for quite a while now. I'm glad I did. I can't wear the necklace at work, as it gets tangled in my lanyard, but I have been wearing the bracelet every day. It's great that it goes with everything. I need all the help I can get getting ready for work at O'dark thirty, and a go-to like this simplifies my morning.

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    Verified purchase

    Reviewed Jan. 21, 2023

    I have ordered several times from Stauer and been satisfied with the merchandise. I am, howerver, not thrilled with shipping costs. I especially enjpy the cashmere scarf and the blue sapphire bracelet. I have not yet had a chance to wear the red necklace or the gorgeous bling one either. I do not order earrings as my ears are not pierced.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 20, 2023

    The first order was a Tennis Bracelet for my daughter, and my granddaughter got excited when mom tried it on so I called and ordered her one. Gave it to her on Sunday and mom said she had to wear it to school on Monday (High School Freshman). The man who took my order was very helpful. Even though we were on the phone I could tell he had a big smile.

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    Verified purchase

    Reviewed April 27, 2023

    I have purchased jewelry in the past, but this was the first time I purchased a watch, I bought the Gabel watch for my husband. The leather band tore within a week after maybe wearing it for 5 hours, the leather cover was so thin it tore. I didn't return then because I figured the next one would last long as the first one. And it wasn't a big deal. But now the watch stopped working, it won't reset the chronograph anymore and it is almost 6 months old. And I rarely wear it. Maybe 5 hours a week. A piece of junk. And I am not paying for shipping, insurance, etc. to receive another piece of junk. So please don't send me any more catalogs, and DO NOT renew my membership.

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    Verified purchase

    Reviewed April 14, 2023

    After 2 orders on 4/5/2023 and a second order a few days later, I had in one day 9 fraudulent changes on my credit card in a single day. The next day I had a slug of e-mails from various sources claiming that my e-mail account was about to be closed and asking me to click a line to provide updated information. Only one source for this breach. Stauer. Needless to say, I will not be ordering anything more from Stauer.

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    Verified purchase

    Reviewed April 10, 2023

    Stauer Jewelry treated me really good. I purchased several items, including a necklace and a wrist bracelet. The reps were very professional, easy to talk to and good to deal with. I tried to get a product that I missed out on, but they couldn't help me. That was sold out.

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    Verified purchase

    Reviewed March 22, 2023

    Stauer Jewelry is a good way to get gifts for people in your family. Shipping has been good. It's been on time, and they keep track by sending me text messages. Almost all the items I purchased were for my wife for gifts, and the quality has been outstanding. My wife loves it.

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    Verified purchase
    Customer Service

    Reviewed March 10, 2023

    14K Italian Gold finished SS Tripolo Link Necklace. 18K Gold finished Sterling Silver Aria Necklace. Lustro Necklace 18K Italian Gold finished. These necklace chains after two years tarnished. Stauer would not replace them. Poor Customer Service! These necklaces also were never worn and kept in the original beautiful cases that they came in, and kept in a dresser drawer. Buyer BEWARE!

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    Stauer Jewelry Company Information

    Company Name:
    Stauer Jewelry
    Company Type:
    Year Founded:
    Formerly Named:
    14101 Southcross Drive W.,STE 155
    Postal Code:
    United States