Royal Canin Pet Foods Reviews

Royal Canin refused to offer any type of consideration when 2 of their Hydrolyzed Protein cans at $6.39/each arrived damaged, the pull tops were sideways and snapped off. If you try to use a can opener the metal splinters making the food unusable. Their customer service had me take, report all the data on the damaged cans so they can trace it and just said, "Thank you. Get a refund from the retailer," after I asked for consideration maybe a $10 coupon or something for the hassle of replacing their damaged product. It's obvious that the damage occurred at the factory because the case of 24 cans was sealed. I spend over $4k a year and they lost a customer, I am switching brands.

I bought Royal Canin 8+for small dogs yesterday...fed my baby dinner, mixed small amount of the Royal Canin then added her regular food. Did the same this morning at around 8:40am. My baby has never had a seizure until about 3:40 pm; it was awful. This brand has rosemary, which can trigger seizures!!!! Pet owners, please be careful; this food can kill your pet. Why add something that can cause a seizure!! The food is already very expensive, and now having this happen to my fur baby is unforgivable!!

My dog has been on the Royal Canin hepatic canned dog food for several years and lately I've gotten three cases where the food is hard all around the edge halfway in and in the middle is mushy. The can inconsistency is horrible. I don't know whether it's safe to feed my dog. The cans are not dented and the seal looks good but the food like I said feels like Wax all around the inside of the can of the food and then the inside is almost like liquid. So what is going on the formula change?

I am done with this expensive, very difficult to get delivered, dry dog food that needs an RX. It is past time for some real competition in this market, or even better, to eliminate the requirement for a prescription for a canine. Oh, and then you can notice that all online pet supply stores charge the same exact price. Can we spell "P-r-i-c-e F-i-x-i-n-g?"

TL:DR. Over the past couple of weeks, several cans of Royal Canin Hydrolyzed Protein Loaf purchased on 11.24.25 (exp. date 7.17.27) smelled off, looked unusually watery and mushy, and seemed to coincide with sudden/continuous vomiting episodes. Each of the half-full cans were immediately thrown away. The most recent new can developed an extremely foul, “dead animal” odor in the fridge after just two days, even though it’s stored in an airtight container. Our 3 1/2 y.o. Silky Terrier, Tater Tot otherwise tolerates the Hydrolyzed Protein P/S dry kibble with no issues, and has been on the Hydrolyzed Loyal for two years. We’ve reported this to Royal Canin and are sharing here in case other pet parents using this food have noticed similar problems, especially with dogs who already have serious health conditions.

We’ve been using Royal Canin dry Urinary SO for sometime now to prevent a recurrence of bladder stones in our small mixed breed dog. It’s done exactly what we’d hoped & maintained her urine pH at desirable levels & prevented crystals. We initially tried a different brand but it did not provide any therapeutic benefit. Hopefully RC will continue to be beneficial.

Our veterinarian recommended Royal Canin dog food recently and our small Shih Poo started having loose stools with no change in her usual robust appetite. Has to be the new dog food since it stopped when switched back to old diet.

I have been using Royal Canin for years for my lil Chihuahua, the digestive care small petite with the canned food as well. I came across these reviews and I was shocked. He has had diarrhea on and off for weeks. I give him rice chicken diet. He clears up then I put more rice than RC with it and it’s messy. I’m so worried about him, after reading your stories, and yes you all made me cry BUT a HUGE huge and thank you!! This RC will not even be donated. This is our babies!

I have been feeding my Dachshund the Dachshund Royal Canin food and recently it has made her sick. At first I thought she had eaten something bad so I put her on a rice diet. After I assumed she was better I put her back on her dog food which is the Royal Canin and she went back to watery stool and severe mucus stool.

This is now the THIRD instance when Royal Canin has utterly failed in its core mission to deliver required prescription food for my dog forcing a change in diet. Unconscionable. My online reviews will reflect and warn any and all to shop elsewhere.

I changed my two small Havanese to Royal Canin at my vet’s advice. My very experienced Breeder recommended Orijen. My dog had zero health issues for over nine years on Orijen, within three weeks of putting her on Royal Canin, she had a bladder infection and ultimately had to have surgery for bladder stones five weeks after changing food. My second dog was rushed to emergency the day of my older dog's surgery. She too had a bladder infection and later showed crystals in her urine.

On the third attempt, it seemed like she started to accept it. After two weeks, I fully transitioned her to Royal Canin. But about a month later, I began to notice some worrying changes.

I was buying Chihuahua breed specific canned food for both of my dogs. I noticed that the quality of the food was diminishing over the past few months. There was a lot of grease in the cans, and a few times there was a gross gooey liquid in the can with NO MEAT. The quality of this food has plummeted, and I can't justify paying $3 for 3 ounces of food that isn't the same quality as previous years. It's really a shame, because Royal Canin used to be great.

Royal Canin has to be the WORST pet food company ever. My cat’s vet gave me a Rx for several cat foods that are easier for cats with IBS to digest. Royal Canin Ultamino for cats was one of the recommendations. I could not find a single pet store (Chewy, Petco, PetSmart, etc.) that had this dry food. The Royal Canin company lists places that supposedly have the product. They can’t even keep their web site up to date. Every place listed on their site is “out of stock”.

Been buying Royal Canin low fat hydrolyzed for my dog since surgery over 7 months ago. Vet, specialist, and nutritionist recommended this yet this is probably the 4th time out of stock. Dogs are sensitive to diet changes and especially one with GI issues-IBD so this is a problem to be consistently out of stock every 3 months or so. Very disappointed and really out of options

My puppy hair fell out from eating puppy small breed. I took him to vet. Check thyroid, bloodwork, etc. Medical wise he will be ok but it was definitely this food that caused this issue. I'm completely disgusted with Royal Canin powdered cellulose aka sawdust in their food. Shame on you. I will not ever buy any of your products ever again. Now I buy dog food made in Alberta Canada with quality ingredients vs Royal Canin made in China sub par harmful ingredients. I bought at Pet Smart so Yes it is on record of me buying it on my account.

I am begging the executives at Royal Canin to please stop with the price increases. Please. I am begging you. How can you justify a $39.99 bag of food jumping to $69.99? How? $70 on a bag of food that doesn't even last a month. This is so depressing. The only thing that makes me happy these days are my animals. I work 40 a week but it's no longer enough. I can't afford to feed my babies anymore and I don't know what to do. The cost of your food has made me incredibly suicidal. Please lower your costs. Please.

I have been giving my dog Royal Canin Gastro Moderate for the past two years, what happened to the formula??? All of the sudden I would open the cans and there was complete mush inside the cans! I checked with the company and they told me they changed their formula! My dog began having severe diarrhea on it nonstop. It's the only food he can eat and now they changed it and there's nothing else comparable. The veterinary office where I purchased the food was not even aware it had changed. I had to bring the open cans in to show them. Why would they do this??? Why fix something that isn't broken??? I have been scrambling to find another food that works for him and he's now on steroids reacting to other foods until I find a food that won't bother him. This is unacceptable!

I went to buy RC Aging 12+ Cat food. To my dismay it has been hiked up very high for the regular can $4.49 and the smaller one jumped to $3.99. And it seems the formula may have been changed because all 4 of my cats snubbed it. When I asked the clerk why the price hike, her response stunned me. She said "Because they can". I'm sorry RC, but you just lost a customer. I have to buy your prescription Renal for one of my older animals, but I will NOT pay these exorbitant prices anymore. $4.50 plus tax for a can of cat food? This is outrageous, especially in such an inflated market at the moment. So disappointed in this company. Greed.

I have a cat on the Royal Canin Prescription Hydrolyzed Protein diet as she has many sensitivities/allergies. Long story short, the company changed the formula without letting vets know, even though it is only sold in vet clinics. If it's happened with this food it stands to reason vets may not be notified when other prescription foods are changed as well. I am told by RC many changes are coming in the spring and summer of this year (2024). You know how it is when changing a pet's diet - it should be done gradually, particularly with more sensitive animals. If the vets don't know, they can't pass the info to us and we can't slowly transition our cats gently and the animal suffers.

I have been feeding my 2 cats Royal Canin since birth. Since Covid the prices go up every few months. Today another increase of 50 cents per small envelope of wet food. It is now $3.49 per envelope vs $2.99 last month. How can they justify these high increases. They are gouging consumers. I had written to them and they said to buy cans had gone up. THIS IS AN ENVELOPE! My one cat has an illness and needed very low fat food. They had it. Because of this I am now forced to look elsewhere. 2 envelopes a day at $6.98 is over $200 a month plus the dry food that keeps going up as well! Shame on Royal Canin, Shame.

We have a Cane Corso puppy. We've had her since she was 6 weeks old. We did careful research and the consensus seemed to be that the best food for her was Royal Canin dry puppy food...We fed her this for the first few months without any issues. We bought the large bags which were several pounds. The food was brown, in the shape of small square pellets. That was as of October 23. In November of 23, the following month we purchased the SAME bag from the SAME pet store. All we did was login, and hit, "re-order." When the bag was delivered, NOTHING on the packaging was different. It was labeled EXACTLY the same. Same colors, label, name, EVERYTHING. HOWEVER, upon opening the bag, we discovered the small, square, brown pellets were now slightly LARGER, CIRCULAR, brown pellets. We thought, "ok...they changed the shape for some reason."

The Royal Canin Prescription Dog Food US does not care about their clients, I have been buying their food for two dogs since 2012. In April one of my dogs got a small amount of a can of food that was punctured on the bottom before I noticed it. The next day she was vomiting and had diarrhea. Took to ER and ended up in hospital with pancreatitis. Vet told me to call company. I sent pictures of can and sealed case it came in. The company was going to call vet, never did, then emailed and said nothing was wrong with the food after two and a half months. Totally ignored the can. Every time I called the company to check on the people had absolutely no compassion. It's all about the bottom line $$$$.

We have solid proof: 3 of our 4 dogs got violent food poisoning from RoyalCanin GastroIntestinal Low Fat dog food. Fed the 3 small dogs the RC Gastro along with cooked chicken, fed the collie her dry dog food (not RC) along with cooked chicken. The 3 small dogs were violently ill, vomiting and pooping blood! All within 5 hours of eating. Vet assessed and determined it was caused by something all 3 ingested at the same time: ROYAL CANIN GASTRO!!!! Will never, ever buy this poison again.

It's a long story but I'll get straight to the end. This food nearly killed my cats. Once perfectly healthy, they both developed serious constipation after being fed this vet recommended dry cat food. I am thousands of dollars into their care to correct this situation and once my vet realized the food was causing the constipation he quickly confirmed that it's a widespread problem. I pay top dollar for a supposedly prescription food only to have it cause horrible issues and cost me a fortune. DON'T FEED THIS FOOD TO YOUR CATS.

I have a Male Ragdoll cat, and he got a UTI so I bought over the counter Royal Canin Urinary, and the food made him constipated, he is 5 years old, and has never had that issue. The food also caused him to gain weight very quickly. I’d watch for signs of constipation in your pet if you feed Royal Canin. I put him on Science Diet urinary and hairball formula, and he no longer has constipation issues.

I contacted Royal Canin today via LiveChat regarding Royal Canin Hair and Skin Dry Cat Food for cats. It has been out of stock everywhere for quite a while and I asked when this food will be available again. The answer of their representative, Aurela X, surprised me in a negative way. Seems like Royal Canin does not care equally for their products (and customers). Below is the answer they gave me:

Royal Canin is letting my dog down. My little Lobo has a condition where he has many food allergies and he suffers from colitis. He is also on medication on a daily basis. The only dog food that he was tolerating was the Royal Canin prescription potato duck formula. I was informed by the company today that they suspended manufacturing of that formula until possibly January. What am I to feed my dog. I am very disappointed and extremely worried that my dog will get sick. Why would a company that claims a higher standard stop manufacturing a prescription dog food that is necessary for my and many other dogs to thrive on. I am very disappointed in Royal Canin and I am also very worried because I don’t know what I can feed my dog now. I put a call into his specialist they referred me to a company that makes home-cooked meals for dogs with specific issues however, the cost is prohibitive.

I have been using Royal Canin Urinary SO for a long time. In January 2022 it became toxic. Both of our Kitties became ill with vomiting and diarrhea. One of our Kitties bounced back once we got the food replaced. However, our special needs blind kitty got very sick. She stopped eating and drinking and was vomiting and went from diarrhea to constipation. Pain and suffering is also a huge issue for her. She is currently in the Animal Emergency Hospital and we have a bill of about $4500 so far.

Dog food I can feel good feeding my dog. Without harmful chemicals or “fillers”. Coming in vacuum sealed bags guarantees freshness. Each bag has a ziplock that allows me to reseal the bag and retain freshness.

When I received the bag in December I had concerns because I did not think the bag was sealed properly. I was told by RC that the product was fine. In January when I first used the food, I thought is smelled a little off. This was Jan 12, 2022. I fed it to my cat because RC had said in December that it was fine. That evening my cat threw up twice. On Thursday he was not eating and very sluggish. I brought my cat to the vet.

I have a foster cat who was nearly put down by her former owners. She suffered from IBD, and it was bad. She was given to the shelter, who started trying her on 3 different prescription foods by "Hill's Science Diet" and "Royal Canin-Ultamino" and "Hill's z/d" canned. After about 2 weeks of eating that crap, she came to my home as a foster. I pleaded and argued with the vet to allow me to try something different, but his ignorance about nutrition lead to him believe a prescription (scam) diet is best. Even though those foods made the cat have explosive diarrhea all over the house, he still insisted. Long story shorter, she is now on Stella and Chewy's, and no longer has a trace of IBD.

My Vet has prescribed Royal Canin Renal Support D (morsels) and E (loaf). I noticed that recently the can is smaller in size and MARS who Owns Royal Canin has cut down the size of 13.5ozs. to 13ozs. The Morsels in Gravy are now larger chunks but, less with filler being the gravy. Now, opening the new E Loaf, the product seems more wet in texture, the loaf is a different color from the one I bought and had the Dark Blue Label and it even smells different. NOW, based on all the reviews I am worried about whether my dog will start vomiting and developing other issues. BTW------The price has not changed. This is so wrong.

2 fur babies adopted last year, on Royal Canin puppy food until I transitioned to Digestive Care due to stomach sensitivities of one of my babies. Now told the production of this product is on hold with no ETA...so how do I feed my babies?? They SUGGESTED a different product...No thank you, you are the only company with shortages and no consideration for the health and well being of animals that cannot manage switches due to sensitivities. I will NEVER recommend a company that doesn't have the best interest of those ingesting their products. Bad business Royal Canin. Shame on you.

I started feeding my Dachshund Digestive Care wet food. She really enjoyed it. She was only 9 lbs. I also gave a little bit at each feeding to my Lab to fair. Both of their stools became a little soft. I didn't worry too much till a week later. My Dachshund stopped eating or drinking altogether. The next day she was confused, lethargic and stumbling. Took her to the vet immediately. She was kept in overnight for multiple tests. They were adamant she had gotten into something but could find nothing. The next day, she died.

After years of feeding my cat Adult PV dry and canned food, Royal Canin changed the formulation of the canned food. This food caused him to vomit repeatedly and lick himself bald due to skin irritation and we incurred expensive vet bills trying to eliminate any issues such as a bowel obstruction. His vet suggested switching to Hills z/d food which eliminated his symptoms. Comparing the ingredients between old and new formulations of the RC canned food, the main change is the addition of powdered cellulose, a known digestive irritant! Emails and a letter to the company about the situation have received ZERO response, which is why I give them one star. I can understand a allergic reaction to changed ingredients, but the company's total indifference to a consumer complaint is unacceptable.

Our 12 year old German wirehaired pointer was perscribed this food for bladder stones, they still occur, but recently he and my daughter's chihuahua suddenly came down with bloody diarrhea and vomiting. Both have spent days in the ER, the chihuahua is not doing well at all. Do not buy this food, it is toxic and we aren't sure if the chihuahua is going to recover, doing ultrasound now and he is on IV's. Nobody seems to address this at the vet clinic or the company but please save yourself and your sweet pet from this horror. Obviously this is a widespread issue since you can find hundred of similar reviews. As soon as our older dog was taken off the food he improved to normal. Hopefully damage to his kidneys is not permanent. DO NOT BUY THIS.

I bought Royal Canin on recommendation of my sister who has Frenchie that thrives on it very well in Europe. I bought it on Chewy. My 6 months old Boston Terrier female got instantly diarrhea that would last for one or two weeks. I couldn’t believe it is caused by high quality of dry food. So I after she got better I again tried a bit and again severe diarrhea. I have also a boy 5 month old Boston terrier, he didn’t have issues with the food and it looked he truly enjoys it. So I was thinking to feed him 15 kg bag while she must stay totally away from the Royal Canin Puppy food. I didn’t feel like throw away bag I paid for $80. But today also my boy threw up bunch of pellets I fed his day ago and they were totally not digested. I am thinking totally throw away Royal Canin Puppy food bag because it made my dogs very sick.

I have a mixed breed Border Collie cross dog and a Manx cat. On advice from my vet, my cat was put on Royal Canin Gastro intestinal high energy food because of his vomiting and diarrhea issues. My dog was put on Royal Canin Hypoallergenic because of his skin issues. After years, things did not get better. Both dog and cat were put on Royal Canin HP diets. Cat got worse and worse, lost 4 of his 9 pounds and dogs skin got so bad it cost me $950 in antibiotics, creams, ear and eye antibiotics. Nothing seemed to work. Finally I decided to put my cat on ZIWI Peak venison food and all of his gastro intestinal issues cleared up in ONE DAY!!! Put my dog on Zignature lamb formula dog food and his skin issues cleared up. STAY AWAY FROM ROYAL CANIN! It nearly killed my cat!!! Vets need to think beyond the Royal Canin Box!!!

My 14 year old dog was diagnosed with very early stage renal failure. My vet placed him on the Royal Canin renal support food stating he had to be on a low protein diet. He had been on the food for 6 months when he started throwing up multiple times a day. His behavior started to change drastically, he started hiding under the beds often confused and extremely lethargic.