Royal Canin Pet Foods Reviews

  • 4,772,252 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Royal Canin Pet Foods

Royal Canin sells breed and life stage tailored nutritional dog and cat food products in veterinary clinics and retail stores throughout the United States. The company has more than 200 formulas on the market, which lets owners find dry and wet pet food for a variety of dog and cat breeds and sizes.

Pros
  • Real ingredients
  • Money-back policy
  • Vast selection
Cons
  • Some formulas pricey
  • Grain-free not available

Royal Canin Pet Foods Reviews

Filter by Rating

  • (64)
  • (19)
  • (21)
  • (64)
  • (456)

Popular Mentions

    How do I know I can trust these reviews about Royal Canin Pet Foods?
    • 4,772,252 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Royal Canin Pet Foods?
    • 4,772,252 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240

    Reviewed Oct. 15, 2020

    Bought Royal Canin cat food for my cats as my vet told us it was the best and really pushed it on us. We have tried the kitten formula the adult formula and the sensitive digestion.. My 1 year old cat vomits everyday after eating and my 5 year old is pooping blood because she's constipated or gets diarrhea. I give them 1/4 cup each twice a day as recommended and after the sensitive digestion food didn't seem to be helping I'm gonna stop giving them this crap as their health and quality of life seems to be declining. I'd recommend Not buying this crap as it could result in pain or death in your beloved animals. Spend 30 instead of 15 if you truly love them.

    Thanks for your vote!

    Reviewed Oct. 5, 2020

    The following is my personal opinion. I purchased Royal Canin dog food for my Rottweiler puppy because of some recommendations that I saw online, after one day of feeding my puppy this food he began throwing up and being very lethargic, I looked online and found reviews of people whose dogs have had the same and more symptoms and even a puppy that died due to this food.

    Thanks for your vote!

    Reviewed Aug. 29, 2020

    I recently had to start my dog on a prescription dog food for kidney stones. My vet recommended Canin SO food. My little girl has never had GI problems at all, eats twice a day, poops regularly twice a day, different foods in the past. 2 days into starting this new food... she hasn’t pooped at all, she’s vomited multiple times. Finally day 3 she poops, all diarrhea. So I stick it out thinking her system just needs to adjust, no. This continues to just get worse and worse. I do some research online and find this site. I wish I would have seen the reviews on here sooner!

    Thanks for your vote!

    Reviewed July 24, 2020

    This new formula has made my dog very sick. He has been vomiting and I was told his bladder stones never broke down and now his kidneys are affected. I will do everything in my power to save someone’s dog. But this new formula is very bad. Once I switched his food the vomiting has ceased.

    Thanks for your vote!

    Reviewed July 17, 2020

    Our 16 year old cat eats both wet and dry Royal Canin 12+ indoor and comes running when I open the can because he knows it's time to eat. He started only eating dry Royal Canin when we rescued him in May 2018 but now has become picky and needs wet food, too.

    Thanks for your vote!

    Reviewed July 13, 2020

    After trying several different brands that would satisfy my 4 fussy ladies, decided on Indoor formula dry food. This helps them maintain their weight while satisfying their taste buds. They’ve never turned up their noses. The dry formula also helps maintain the tartar control on their teeth.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 6, 2020

    Please read and act on it. It's NOT your imagination your pet is ill from the NEW FORMULA! My baby did great for over three years on Royal Canin food and but now has been on the NEW formula for 9 months and has been ill ever since. Vomiting, lethargic, tummy pains, more bouts of stool, etc. I suspected the food right away but my former vet said that's not possible. She was COMPLETELY checked out by a regular and a internal vet, and nothing was wrong with her. It is the food!! Please please pick up your phone and file a complaint with royal canin and do follow ups! Or message them via their Facebook page to have it in writing. To me they said they are looking into what is causing the problem. There are many many more complaints all over facebook, not only on this website. After hundreds of phone calls I finally managed to buy an OLD bag of food and my baby is no longer ill! Our furbabies don't lie!

    Thanks for your vote!

    Reviewed July 2, 2020

    Royal Canin Selected Protein Adult PR Pea & Rabbit dry cat food is for my medium hair brown tabby 13 year old indoor cat with stomach issues. She has a hard time keeping her food down, so we tried the Pea & Rabbit version and she loves and wet food as well. She only sick if she eats too fast or overseas. 9-Lives dry cat food is for my vagrant outdoor cats which have been spayed & neutered belonging to our neighborhood in South Tampa. They are not picky eaters, just happy to get water, food, treats, place to stay, and of course love. The 9-Lives is a great bang for your buck. The cats like it and my wallet likes it too.

    Thanks for your vote!
    Staff

    Reviewed June 29, 2020

    Like many other reviews state.. I have been battling with my little maltese over diarrhea. At first we thought she ate something off the ground and we went to the vet for probiotic and a rice diet. She almost immediately got better, but as soon as I introduced her Royal Canin back, the diarrhea and mucus stool came back. Switched to rice again, she got better again. Royal Canin introduced, and her diarrhea immediately began! They definitely switched formulas and thanks to this website, I found others reporting the same thing! So for the past week, she switched to Merrick Small Breed Healthy Grains and not to be gross, but her stool has been perfect and healthier than ever. Her behavior is back to normal and I could not be happier. BUYER BEWARE. Stay away from this food. The transition to Merrick was great and I highly recommend it as an alternative option. (I'm in no way affiliated with Merrick, just grateful to find a better alternative.)

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 5, 2020

    We have spent a few hundreds of dollars over the past 7-8 months between the Vet who didn't seem to know what was wrong with our 13 yr old Red Maine Coon Male. Used to weigh 16.5lbs, drinking a lot of water. No diabetes, no signs of anything. Months later and vet visits later (blood tests not called back to tell results) I called & looked at results myself. I finally got the vet to call & was told to put Him on Renal diet. Drove to vet office & bought 17 2.9oz cans of Hills Prescription Diet KD chicken & vegetable stew for over almost $2 a can. I still have I bunch of them. Tried mixing them with his regular other foods etc... Every once in awhile I got him to eat a small amount doing that. Tried the variety pack & that ended up in the garbage. No returns on 'script food where I bought it.

    Now I read the returns section at websites. Bought Purina NF from their site and my cat won't touch it. They refunded no problem / no return. I can donate to a shelter but I still try to get him to eat by mixing it with his other food. I have tried multiple brands, multiple OTC (as we'd call it) that were higher in phosphorus then should be but he has to eat or go into liver failure & die. So, I contacted vets here and none of them carried the Royal Canin for me to just buy 1 can to see if he would eat it. Ended up all the Vets (especially since Covid19 & closures) quit buying Royal Canin.

    Seems they cater more to dogs than cats. Very disappointed. I see all the bad reviews on here for Royal Canin for dogs. I happen to have finally found a food that my cat will eat! He loves the most expensive Renal brand you can buy & I was only able to find it at one website in 30z cans. The D fomula. They also have the T or is it E in 3 oz. I will be trying that one next but until then Royal Canin has been a most welcome wonderful item to have found. Now I just need to find a vet that has a clue but with the lockdown it's almost impossible as they will not allow you inside with our pet.

    My Maine Coon is a gentle soul & needs us with him. I usually don't write reviews of this nature but I had to after seeing all the bad ones for the dog food product. I can only attest that this product is great & being 3oz is perfect. He certainly cannot eat the 5oz. Such a waste of product for a cat. Royal Canin needs to make all their canned dietary foods in 3oz.

    Thanks for your vote!
    PriceStaff

    Reviewed June 1, 2020

    We switched to RC Urinary SO a few months ago since Hills Prescription Diet was no longer being sold at our vet. BIG MISTAKE. One of our cats was recently rushed to the vet hospital in our neighbourhood after he fainted. He then went into septic shock and we couldn't figure out why. A week later our other cat begins to vomit and have diarrhea after eating his food. Both cats were lethargic, vomiting and overall, not doing very well. After spending over $4000 bringing our cats in to try and figure out what was going on, we realized it must be from their food. Sure enough after reading countless reviews of cats vomiting, excessive diarrhea and some even death, we realized it was their Royal Canin Urinary SO food.

    We have also learned that they recently changed something in their ingredients which I'm assuming is why our cats fell sick since we've used this product for a few months now. We are absolutely OUTRAGED with this company's negligence in putting their product out there when there are so many reviews from people clearly stating there is something wrong with the food. We are also angry that they would change their product and not advise consumers. Shame on you Royal Canin. You almost killed both of our cats and cost us a fortune in vet bills because you refuse to accept your mistake. I will never use any of your products and I will never recommend it.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Staff

    Reviewed May 29, 2020

    I have a toy schnauzer who is almost 5 years old. My vet put my dog on this dog food 6 months ago and he became so much healthier. Complete different dog. I thought finally success. Then I just ordered a new bag thru Chewy and the minute I started to feed it to him all of a sudden he got diarrhea. So I stopped it and started with rice and ground beef for a few days. I knew he was getting better because he wasn't having accidents all over the house so I started working back into his diet a few dry food pebbles at a time.

    His diarrhea started up a little but I thought he just needed more protein to get it to harden again. The more I gave him in the next few days the sicker he became. Severe case of diarrhea but worse. So I called my vet and told her. She said to stop giving him the Royal Canin Dog food that it could be a bad batch. Once I stopped giving him the Selected Protein he completely stopped the diarrhea. She suggested to get another bag but after reading all these complaints I am too scared to reorder the bag.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed May 23, 2020

    I'm a first-time pet owner. My 3-month-old puppy died last evening (May 22, 2020). I was advised to give Royal Canine food by the breeder who sold the dog to me. My puppy has been on Royal Canine Maxi Starter Dog food (South Africa bag) for over two weeks since his arrival to my home. He was having loose motion episodes, vomiting and bloody stools. I come across this post on Facebook saying that "Don't feed Royal Canine and it is killing puppies" and got shocked as my puppy had all the symptoms which was recorded in that post by several users. I immediately stopped Royal Canine and put him on a different food. But I think it was too late as he already consumed that hazardous Royal Canine food for more than two weeks. He became inactive and eventually stopped eating anything and didn't have drinking water as well.

    Three days before his death, he started making whining sounds and was in severe pain. I took him to hospital and found his blood levels were too low and he was anemic. They advised for a blood transfusion and to know the exact root cause for the reason behind his pain, they also told to PCR tests. I did 9 PCR tests and all came as negative. Before we could do a blood transfusion my puppy died in the hospital and it was a painful death for him. I had no clue what could have gone wrong and was grieving by blaming myself. I come across this Facebook post again few hours ago this morning (May 23rd, 2020) a day after my puppy's death. Users (breeders who have been regular users of RC over 10 years) in that post have reported puppies are becoming anemic and blood production stops. The exact same thing happened to my puppy.

    Now at least I know the reason for his death as he was super active when he first came in and his health deteriorated after putting him on this Royal Canine Maxi Starter Dog Food (Country of Origin: South Africa Bag, Manufactured by: INDE 1292355) which finally took my puppy away from me. He was just a 3-month-old baby and he's already gone without seeing the world. Many more pet parents have lost their puppies and breeders have lost the whole litters. This needs to stop! Royal Canine need to be sued and I'm ready to take legal actions. Please refrain from using the product which I have mentioned earlier if you want your puppy to live. Royal Canine needs to answer for all the lost souls!! The poor fur babies can't speak and they're suffering a painful death. At least the other puppies out there must be saved by raising our voices on behalf of them.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 17, 2020

    I have been feeding my British Shorthair (8 years old) Royal Canin wet and dry cat food for years. Until recently he has been fine but for the Past month has been vomiting straight after eating the wet cat food. The vomit is whole undigested food. I am thinking RC must have changed the recipe because he has never done this before. He has also been drinking more lately. He does not vomit after eating a different brand. Has anyone else had this problem? I will be contacting them to give them a chance to explain!

    Thanks for your vote!

    Reviewed May 3, 2020

    My silky terrier use to love this food. Our last order was in Feb of 2020. We open the 17 lbs bag ($60 dollars) and notice it was oilier and has a slightly different size. Our dog eat one bowl and did not want any more. Our dog started to get sick shortly after that. Unfortunatly, she died on May 1, 2020. I don't want to say it was this food, but before she ate this new order she was fine. You be the judge, good luck.

    Thanks for your vote!

    Reviewed May 3, 2020

    After many years of eating urinary SO dog food my dog has started to get diarrhea, having difficulty holding urine, and will only eat a bite and then refuses to eat remainder of food. I bulk buy the good and this all started after receiving cans of food with the new label. They must have changed something else in the recipe in manufacturing. Working with my vet to find a new brand. Shame on Royal Canin. From all the other reviews for the same issues they have to know there is a problem and not fixing it.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 29, 2020

    We have fed our Boxer Royal Canin Boxer (on the advice of our vet) since he was officially out of his puppy stage (14 months). During that time, he has been struck with seemingly random bouts of explosive diarrhea, nausea, and vomiting. Each time had been preceded by the opening of a new bag of Royal Canin - but we figured it must have been something else, the dog run, other dogs, something he snapped up on the street, etc.

    But now that we are all lockdown - all the other factors have been eliminated - the one constant is the food. We opened a new bag last night, fed him a few cups as usual, and by this morning he had explosive diarrhea, nausea, and vomiting. As noted by many other reviewers, this seems to be a trend in the absence of quality control in Royal Canin's products. We will be returning this bag of trash to PetsMart and strongly encouraging the vet to change their recommendation regarding this brand of food. Stay away from this product and avoid gambling with your pet's health.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2020

    I have had excellent results with Royal Canin. The customer service is fantastic and they are always willing to answer my questions. Furthermore they are very knowledgeable about all their products and are more than willing to provide you with nutrient values or even relay a full guaranteed analysis to your veterinarian to discuss any questions or concerns that a pet owner or vet may have. This is something that I cannot say about a lot of other companies. (Probably most) I appreciate the science and extensive research behind their company and products. I use the breed specific formula for my Cavalier, as well as various canned food formulas and I am happy to say that their food has always been consistent in quality from batch to batch.

    I have never had any quality control issues with Royal Canin, regarding their products. I am also very grateful for their ziplock feature on all their bags. (even bigger bags) This is a very important feature to have that most companies do not provide. Having a ziplock on your bag ensures that your pet food will stay fresh up until the bag is finished. A chip clip alone, will not adequately protect the food from oxidizing. Their bags are also made with very durable material to prevent rips and tears from occurring. I have yet to revive a bag that was torn or perforated in any way. I would say that Royal Canin, absolutely goes above and beyond as far as quality, attention to detail, good customer service and providing pet food that is of excellent nutrition. I would highly recommend this company.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed April 7, 2020

    We had been a Royal Canin client for many, many years but no longer. After spending thousands of dollars over the years on Royal Canin dog food I called them today to return a 22 lbs bag which is still sealed and asked for a credit of file. Royal Canin gave me every excuse you could think of why they wouldn't take it back. They blamed the Vet we purchased it at for not taking it back. The Vet blames Canin for not taking returns and I'm in disbelief. We lost our large dog so we no longer need a 22 lb bag. All I asked for was a credit on account for the 22 lb bag and I would continue purchasing small bags. After being given the run around my husband and I are donating the 22 lb bag to the local humane society and are now looking at different food for our small dog. WE WILL NEVER BUY ROYAL CANIN AGAIN!!! Terrible service and terrible company!!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed March 30, 2020

    After reading countless reviews about symptoms... vomiting & weight loss. I called RC, they changed the formula. Removed the egg buffer and added gluten. The representative tried pushing another product for senior cats. When I asked her to address my concerns she was lackadaisical and rude. PLEASE! Anyone reading this stop feeding your pets this product immediately! I have used it for the last 6 years and now it is different, making my cat vomit every day!

    Thanks for your vote!

    Reviewed March 21, 2020

    Late last year, at Ohio State Vet hospital, my male dachshund had bladder stone removal surgery and we were referred to Royal Canin food in an effort to prevent new stones. I'm not a fan of commercial dog food anyway, but we bought some. Well, within a matter of weeks my baby was gassy and having runny diarrhea. I gave him some pink thick anti diarrhea medicine and a probiotic. I took him off that food and, after much prayer, I am dumping that stuff. We are scheduled to meet with a dietitian at OSU to go back to a stone safe homemade diet. BE CAREFUL WITH THIS FOOD! If your baby is having symptoms STOP THE FOOD ASAP.

    Thanks for your vote!
    Price

    Reviewed March 14, 2020

    My male cat had an episode of stones so I took him to the vet and he recommended I feed him RC (urinary) for life to help with the stones. He hasn't gotten any since, but he was vomiting the RC food every time I fed him after feeding him the food for about 2 months which worried me. It doesn't help that the ingredients are such low quality. I felt awful for my little boy so I switched his food, have more water out, reduced stressors and I'm adding more wet food to his diet to get more moisture into him. I feel like RC is overpriced for its quality anyway. Also, I'm not sure vets have the best knowledge when it comes to nutrition.

    Thanks for your vote!
    Verified purchase

    Reviewed March 9, 2020

    Have been feeding two older cats digest sensitive wet food for 3 years since one cat had onset of severe vomiting issues 3 years ago. Recently, both cats stopped eating the food and began drinking more water. Then, our cat with the initial vomiting issues 3 years ago suddenly died last week. I'm wondering if our experience may be related to others' experiences and questions regarding this Royal Canin product.

    Thanks for your vote!
    Staff

    Reviewed March 5, 2020

    I have been feeding my cats Urinary so for years now.... And the past 3 months my one cat has lost 3 pounds, he's getting very thin now, He pukes every day!!! Has diarrhea.!!! I've spent $1600 trying to find out what's wrong him!!! With no real answers... They are stumped!! He has one larger kidney, and enlarged thyroid!!! I've had several tests done!!! Never thought it might be the food!! But I looked to see if they changed the recipe!!!! Sure enough!!! Explains so much right now. Reading all the comments from everyone just verified it's the food!! Going to see my Vet tom!!!

    Thanks for your vote!
    Staff

    Reviewed March 1, 2020

    Our standard poodle developed severe diarrhea on several occasions, dating back to November 2019. At first I did connect it with the dog food but that became apparent over time. We put him on bland rice and chicken diet and he got better after 7-10 days. In the meantime, he had diarrhea over many days that was pure liquid with foul smell. We reintroduced his Royal Canin SO and within two days, the same symptoms. Back to rice and chicken. Better. Then a third time with same symptoms after introducing the Royal Canin.

    The last time he stopped eating and drinking for an entire day - big red flag for a dog. He was restless and obviously uncomfortable. That was the last time he had Royal Canin. He's now on a homemade low oxalate diet because of his previous bladder stones - doing fine for a month. Threw out the Royal Canin - will never go back to it. Called the company - the chirpy rep said they had no complaints even though I see on this site others called to complain. Hmmm. This all coincided with Royal Canin's switch to a new formula at the time. Something went very wrong, but they won't admit to it.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Feb. 26, 2020

    Our vet recommended Royal Canin dry cat food for urinary care, however our two cats vomited several times per week for months. It was rough. When we switched them to no-grain wet food (Weruva) from the pet store, they both stopped vomiting. It was a drastic change. Wet food seems much closer to a cat's natural diet. However, not all wet food is created equal. Grain free, high-quality wet food was the best choice for our cats. No more vomiting.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2020

    I have used Royal Canin in one form or another for 20 years with my Chihuahuas. The two older ones lived exclusively on RC Chihuahua and lived both to 16 years of age. My current Chi has been on a RC as of two bags ago with success for her many allergies..hence the novel protein kangaroo...(sorry Roos). No other protein tolerated and the RC hydrolyzed she started to look not as healthy. So the third bag of the Royal Canin Select Dog KO was opened and fed as usual. Since she had 2 full bags with no issues the first vomiting episode I did not connect it to the food. She gets no other treats or human food period due to her issues. She is fed am and pm only. At 4 pm I fed her her evening meal and an hour later vomited multiple times. Her tummy gurgled all night long..thankfully no diarrhea but we were waiting for it. I still have the bag.

    I called RC and they sent me the same lot number out. Tried again and same lot number and same batch. I am fearful now there is something wrong as so many others here are having the same problem. The company rep was very kind and took it seriously. The bag in question will go to my vet and she will have it sent in. I am saving some of the food just in case it gets lost. There were no ingredient change in the formula. The smell was a tad bit different. Cannot identify what it is. I hope they can tell something from my bag of dogfood. She needs to be on it and now she is on one that has chickpeas and they don't want her on that one..but she tolerates the venison. We loved RC and they gave our other dogs a healthy life. Something has changed.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    I am a retailer that been working with Royal Canin for couple years, few times they send me food that had expiration date only for couple months. I been speaking repeatedly with the customer service about it and no one was doing anything! They are saying that the sales representative will contact me and it took MONTHS!!! (Over 4 months.) Every company that I work with they stay on top of their products and business, but Royal Canin For the reputation they have, it's a shame to act on this very poor way of handling their business.

    I also tried to speak with the management regarding the problem but the staff refused to let me talk to them. I stop carrying their product on my shop, and I'll recommend everyone who reads this to check the dates on the food when they buy bigger quantities because they always throw bags that they are close to expire.

    Thanks for your vote!

    Reviewed Jan. 27, 2020

    My 12 to cat has been on Royal Canin urinary SO since he was 4. The past year he has been sick after eating it and now he wont eat the wet food at all from most recent case purchased. I dont know what to do.

    Thanks for your vote!

    Reviewed Jan. 24, 2020

    Oh my goodness! I can't believe all of these reviews. It happened to me too... Royal Canin made my dog sick. He was on it for 2 and a bit weeks, then one day ate his dinner & threw it up... Then became very very sick. Wouldn't eat or drink anything... And he's a chow hound! Lethargic. Dull eyes. Wouldn't wee, yellow poo..

    Took him to the vets... Got a shot for nausea but found nothing obvious. Then tried on a different food... Which was wolfed down! So kept him on that food and he was right as rain after 2 days. Point blank refuses to touch Royal Canin.

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 21, 2020

    I have purchased Royal Canin wet and dry food for three cats, from our veterinarian, for years. I have recently decided to change brands. The reason is that the moisture content in the canned food is inconsistent. When I open a can that is on the dry side, my cat will not eat it. In fact, she tries to bury it. I reached out to customer service and they suggested that I add water to it. I tried that and it did not work. I was quite disappointed with customer service when I have been a long standing customer. When you were buying a top quality cat food, I don’t think you should have to add water to the wet food so that your cat will eat it. Unfortunate. I will try another brand. Another brand.

    Thanks for your vote!
    Staff

    Reviewed Jan. 18, 2020

    If I could I would not give this any stars, but it makes you. My cat is diabetic. I bought 3 24 packs of 3 oz. Cans of Royal Canin Glycobalance at 35.99 each 24 pack. That's a lot of money to waste on a cat food that I find out that made my cat's sugar go higher b/c guess what it's full of starches. My vet acted surprised when he saw the ingredients and was disappointed that a diabetic cat food would have all these starches. I'm very upset, my cat is my baby and he's had a lot of medical issues and to find out I put all this money into this food thinking it would help regulate his sugar and it just made him worse makes me very upset. This food should not be made to sound like it's good for regulating sugar. Will never buy ANYTHING from royal canin EVER again!

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 18, 2020

    We have 4 cats who all eat the Urinary SO prescription food. One of our cats has a serious problem with crystals in his urine and we never had to worry while they were eating this food. We have gotten this food for years with no problems. The last couple of days, I started to notice a bright red color would appear in the wet food after it had been exposed to oxygen. We called the company and they said it was some kind of bacteria from pigs' livers and we must live near water or had flooding. We don't. I don't know what the moisture level in our home would have to do with it. This is wet cat food. They said it was fine for our cats to eat. First of all, I don't believe any cat should be knowingly fed bacteria, so that is ridiculous. Also, our cats refused to eat it, which is definitely a sign that something is wrong. Our vet had no real comment but made a note in our chart.

    This has made me so angry that the company would not care at all if our cats get sick or die because of this. Our cats are older (10/11 years) and a couple of them already have health problems. I am thankful that so far they don't seem to have gotten sick from this, but I will not feed this red stuff to my cats. I will be switching brands if I can find something that won't kill our cat with UTI issues.

    Thanks for your vote!

    Reviewed Jan. 14, 2020

    Got ???? WORMS in a Royal Canin sealed pack which was unnoticeable. As usual we fed our dog the same not knowingly it was having worms in it. After some days he got allergies all over the body. My dog suffered a lot and we suffered watching him. When I mailed them they told they would just replace the bag of food. That’s all. What about the sufferings of my baby. I would never ever go back to this brand????

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Jan. 6, 2020

    My cat has eaten SO for about a year. All of a sudden he wouldn’t eat it and became ill. He lost all energy, salivated and hid. We stopped feeding him this food and introduced one that was had already researched would be safe for a short time that is over the counter, so to speak. We mo I tired him and then called our vet. We’re trying other options now. He is marginally better today. We’ll see if he eats the other options tonight. I emailed Royal Canin 4 days ago when this started and they have not responded yet. So we learned they changed the formula and texture and recipe. Without telling their customers. They are making cats sick. I shudder when I read the other reports. This is not made up or internet hype. This is really happening. I hope they lose a lot of money. They are jerks in my book. Stay away from them.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Jan. 5, 2020

    I have two cats who have been on Royal Canin Urinary SO and have loved it and been fine for years. Recently opened a new bag (the gold packaging used to be green) and my two cats over the course of 2 weeks have stopped eating it, have diarrhea and were throwing up. They are lethargic and not themselves. Called RC and gave them the batch number and they said they would test it and reply back. That was two days ago (January 3, 2020). Not sure how long that will take but I am not confident they will return my call with any info or responsibility. The lady on the phone was nice, but said there was nothing wrong with the food. I told her I was seeing lots of complaints about it online and she said, "Well, sir, you know with social media lots of people say a lot of things." I honestly do get that, a lot of people get very brave behind a keyboard, but there is a pattern and a LOT of people are having issues and that’s just those of us who take the time to write/post.

    I asked her if I truly was the FIRST person to call with a complaint and she said YES. I can't believe that. Everyone having issues needs to post reviews but ALSO CALL RC and complain. I'm very worried about my cats. And I don't think RC will own up to anything. Meanwhile, I'm about to be neck deep in vet bills. My cats are indoor cats only. We don't feed them table food or anything else but this expensive prescription food. We have switched prescriptions to Hill's Science Diet's version of the same thing and they are barely eating that. It’s like they are scared to eat because that causes pain. The pet food industry is a scam…they know we love our pets and will do almost anything for them ($$) and they exploit that. It's big business and they have too much at stake to admit anything unless forced to do so.

    My vet said that they have to have "a certain number of complaints" before they are required by law to report it. Please write your reviews and call RC. The batch number on my bag in question – 07MAR2021 19250001 RFT F1 07:12. I returned the bag to PetSmart and they gave me a full refund…but I saved some of it in the event this needs to be tested by an independent source. If enough of us have problems perhaps a class action lawsuit is in order? Please help to put RC (and the pet food industry) on notice. This is unacceptable and inhumane and very irresponsible. To say I’m mad is a gross understatement.

    Thanks for your vote!

    Reviewed Dec. 29, 2019

    I feed both my cats the Urinary SO canned and the Urinary SO moderate calorie dry food on the recommendation of my vet. The dry food has caused both of my cats to vomit. One of them vomited for two days and stopped eating entirely. He is now hospitalized with aspiration pneumonia because of the vomiting and he is fighting for his life. I have found over 20 reviews similar to my experience on this site that were reported within the last few months. Something is obviously not right here, and this food is killing animals.

    Thanks for your vote!

    Reviewed Dec. 21, 2019

    We adopted a cat years ago and only food we could get her to eat was Royal Canin. But this last year our cat has been having diarrhea every day. Her diarrhea so bad she doesnt even make it to her litter box! We thought she was just getting old. We were in a rush on the way to a vacation and they didnt have royal cat food so we grabbed another brand and it's been a month or so and she doesnt have diarrhea.

    I feel like the the issue got worse after the kibble design changed as well.. Did the formula change too?! (maybe related) She seemed sluggish since we got her too but since her food change she seems to be somewhat different.. Better attitude. No diarrhea episodes at all since. Going to do a vet follow up next week to tell the vet. The vet gives this stuff in her office but I will tell her my concerns and see what she thinks. (FYI: used to get big bags and was told If they dont go through it quickly it can go bad. We thought that was it but we did small bags and still diarrhea. Our cat doesnt do treats or catnip. She is very picky so she was only eating royal canin.)

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Dec. 13, 2019

    My cats suddenly stopped eating and have not been eating for nearly a week. After an extensive amount of tests, they opened up my cat Rajah for exploratory surgery because the xrays showed something in his stomach and that his intestines were swollen. They was after he had not eaten anything for over 5 days. When they got in there, they found that his intestines were so swollen that he could not pass anything, they found rotten food and bile stuck in his stomach and intestines that they had to manually take out. After the surgery he is finally eating and drinking again (different food now) and going to the bathroom. He was so bad he was drooling all over the place and so lethargic that he would not respond to me. He is 10 years old and could have died if it was in there much longer or from surgery itself.

    Now my other cat is showing the same symptoms and is at the vet to get xrays. How Royal Canin can sell food that is this harmful to an animal's body is beyond me. The vets have ruled out everything else at this point. I am so upset that the food I feed my cats is hurting them so much when I thought I was buying them good food. I have spent thousands of dollars just trying to keep my cat alive right now.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed Dec. 13, 2019

    On vet's advice, this week I took delivery of £130 GBP worth of dog food. As my dog wouldn't so much touch the food and is ill, I thought I'd phone the manufacturer for advice on whether I could add anything to this very expensive food so as to get my dog to eat it as the vet said he was not to eat anything else. I phoned their helpline and got the message that they charge their customers £0.72 pence per minute for the privelage of needing to speak to a human being pretty urgently. And lo and behold another recorded voice was ready to send me round in circles running up my phone bill.

    I immediately smelled SCAM, what kind of reputable company charges extortionate prices to give information to their customers??!! Reputable companies don't, they may have a local call charge or they may have a free phone number but they certainly don't SCAM their customers Royal Canin. How may customers may need pretty urgent advice or indeed how may customers don't have internet access or may not be able to use a keyboard. I SMELL SCAMMERS!! And how far does the scam go, I now think to myself "ROYAL" Canin? where do they get the royal from? What's the relationship between this pet food company and Buckingham Palace? Is there one?

    Why would the 90 year old pensioner's favourite Royal Queen be giving the Windsor seal of approval to a company that is Scamming the public and likely the most vulnerable?? Why are the vets so eager to promote this company's products? I dare say huge profits at any cost. Time to follow the money and see where they get off using the title Royal! Royal Scammers???

    Thanks for your vote!

    Reviewed Dec. 9, 2019

    I’ve used RC for years but recently - within the last year she started to vomit the food up and it also spoils after just a few hours. In Addition, there are some really questionable particles In This food. She specifically has thrown the particles up each time. My cat is not one to get sick a lot like some cats so I am VERY concerned about this new formulation - which is what Royal Canine called it when I spoke with them. Don’t ignore your pets sickness. It’s not your imagination! Call RC and coMain and don't forget to tell your let to the vet!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 17, 2019

    My cats have been eating Royal Canin since birth. This particular 12 pack of small cans my cats were projectile vomiting everywhere. I was out of town while this was going on. My son figured out it was the canned cat food so he stopped feeding it to them. I have four cans left. I switched food and they are much better thankfully! They need to look into this particular batch ASAP!

    Thanks for your vote!
    Staff

    Reviewed Nov. 11, 2019

    I have a 4 month old black lab puppy. I started a slow, slowww switch of his food about 3 weeks ago. He’s being transitioned to the puppy lab food from Royal Canin. The farther we got through the switch. A lot of things started to change... Abnormally stinkier his poops got, vomiting ever few days, stinky farts, crazy dry skin, constipation, butt dragging on the ground, and his poop is some solid and some soft. He’s completely changed. I will definitely be changing back to old food. He deserves better. Of course I bought a 30 pound bag that now I’ll have to throw away.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Nov. 10, 2019

    Rottweiler just turned 3, has been on Royal Canin his whole life. All of sudden he’s gotten diarrhea for weeks. Vet told us to try Royal Canin GI, three weeks later still loose stool and doesn’t seem himself. We completely got rid of the stuff. Won’t ever use it again.

    Thanks for your vote!

    Reviewed Nov. 7, 2019

    My male cat has been on RC Urinary S/O Moderate Calorie for UTI’s for a little over a year without any issues. His two sisters eat it as well. However, the last bag that I purchased from my vet a couple weeks ago has caused all three of them to vomit a lot. Two of my three cats never vomit, but they have both projectile vomited three or four times a week since two weeks ago, after eating from the new bag.

    Yesterday morning I took the food up and mentioned what was going on to the vet tech today when I took my dog in. She gave me another bag, hoping it was from a different batch, but when I got home and compared the bags they had the same expiration dates on them. I phoned my vet tech to let her know, and I’ll be returning both bags. My male needs urinary food, so until something changes with RC I purchased him some OTC Hills Science Urinary and Hairball. The bad food has an expiration date of 12/04/2020. Me and my vet will also be notifying Royal Canine as well.

    Thanks for your vote!

    Reviewed Oct. 30, 2019

    We have a three year old Rottweiler who has just been diagnosed with lymphoid cancer. She has been on Royal Canin her whole life and does not get anything else except water. DO NOT BUY THIS DOG FOOD or do your research about its ingredients. We are devastated and have been given two months left with our girl!

    Thanks for your vote!

    Reviewed Oct. 29, 2019

    I have 2 labs, 13 and 4 years old who have been on this food for about 2 years. Recently, my older lab has had bouts of diarrhea and I've had to switch her to I/D. She gets better, I put her back on the Royal Canin only to repeat the pattern. Both dogs' stools have changed since this last bag -- they are lighter in color. I'm chucking the bag after reading all these similar reports -- my next call is Chewy, then Consumer Affairs. Something isn't right!!

    Thanks for your vote!
    PriceStaff

    Reviewed Oct. 23, 2019

    I was recommended to buy the wet food to mix with dry food to entice my lab and golden retriever to eat their dry food. The rep for this company was in the aisle when I went to PetSmart and she highly recommended two different kinds of wet food. After giving just a couple spoonfuls and mixing it in both of their bowls both of my dogs were deathly ill! Nonstop vomiting and diarrhea every 10 minutes for almost 72 hours! This overpriced food is seriously a joke! I spoke with my vet and was trying to avoid $1000 pet visit for both so was able to put them on steamed rice and steamed chicken per the vet's recommendation. Do not buy this food unless you want your dog to almost die from vomiting diarrhea and dehydration!

    Thanks for your vote!

    Reviewed Oct. 17, 2019

    I have 3 cats of various age and activity levels. One has every problem known to man. One was recently diagnosed with Pancreatic issues (she has never had any problems). The third is a kitten that we have had for two months. They each eat a different version of Royal Canin. All three are now throwing up on a daily basis!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 11, 2019

    My cat eats Royal Canin Urinary so dry food and it was fine for years. Suddenly (we got new bag of food week ago) she got really sick and vomited for 3 days before we went to vet. she got IV therapy and was very ill. Now we switched food and it looks like she is doing better, but it is still to early to say. I see that I'm not the only one with same problems. She doesn't go outside and eats only this Royal Canin food, so obviously there's connection. What is going on and why this food does not look the same anymore? My cat vomited yellow chunks of food before she stopped eating it completely. I've sent an e-mail to Royal Canin but not expecting honest answer, so this is one way to spread the word and tell animal lovers that something is not right

    Thanks for your vote!

    Reviewed Oct. 4, 2019

    Recently purchased a new 6.5lbs bag of Royal Canin Urinary SO Light and the kibble looks completely different than it has in the past. Most of the kibble is much lighter with a few darker more normal looking ones in it. My cat, of 17 years who has never been a picky eater and would always eat anything that's put in front of him will not eat this food. There's definitely something wrong with this batch of food. Will be returning it and possibly switching to a different brand.

    Thanks for your vote!

    Reviewed Oct. 1, 2019

    I’ve been feeding my Chihuahua Royal Canin since she was one. She is now two years old. Recently I bought a new bag and in the second week her health started to decline. She stopped eating. She was urinating blood. I took her to the vet so it turns out that she has bladder stones and kidney stones. Her liver is shutting down and her kidneys are enlarged. It all happened within a week the have done a lot of tests and can’t find what was wrong with her. So with that her health stated to decline I am having the food tested because I know they won’t do nothing about it. Don’t poison your dog with this food. There is something off with this brand. Recently I have been seeing a lot of reviews and people that have had bad experiences with their pets because of the food. Buyer beware.

    Thanks for your vote!

    Reviewed Sept. 30, 2019

    My cats have been on Royal Canin digestive prescription food for a few years. Off/on they have been getting sick and throwing up lots. This last bag that we got in September 2019 they all got sick when they ate it. Barely ate, took a few steps and threw it up. The last few days we had this new bag 2 of 3 refused to eat it. They would sniff and walk away. I ck'd the Internet & see the other recent, bad review. I change my cats to Hills Science Diet Digestive Health cat food on 9/23. Since then no throw ups except on 9/30 and that was because of a hairball. Someone needs to check into the ingredients in this cat food - something isn't right!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Sept. 28, 2019

    My puppy became very ill after eating from a new bag of this food. She only ate one meal but deteriorated quickly and would not (could not) eat or drink anything for almost 3 days. I immediately suspected her food. After $1000 in vet bills trying to find the cause of her vomiting, lethargy, anorexia and loose stools she was tested positive for salmonella poisoning. This food has been reported to the distributor, manufacturer and FDA.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 16, 2019

    My cat has been eating Royal Canin Ragdoll for a while now and did real great on it and loved it. Until last week when I purchased a new bag. I spotted right away it was the cat food that made my cat suddenly really sick with bad diarrhea and his pee pee was hanging out. He didn’t feel good. After the Third day of dealing with his butt dripping with bad squirts from diarrhea and having to clean up my carpet I went back to the store to take the dry food back. The pet store was really good about taking it back.. I exchanged it for an older dated bag of Royal Canin Ragdoll. Right after he ate the older dated bag he was 100% better. I don’t won’t buy any more new bags of the royal Canin until they change back to the original ingredients.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 24, 2019

    Royal Canin has changed the food this year. I have several cats and since the food has changed it has now killed two of my cats in less than 3 months. Their organs shut down, they become lethargic and the life of them just drains out. Don't buy this product right now.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 24, 2019

    Opened a new 7 lb bag. Instead of a smaller dark sized kibble, this bag has larger light brown kibbles. This is the first time in 3 years I have seen a difference in the cat food. My cat threw up every time i gave him food from this new bag. Anyone else having this problem? I contacted the company and haven't received a response.

    Thanks for your vote!
    Staff

    Reviewed Aug. 23, 2019

    My Vet prescribed the Royal Canin Satiety Support Weight Management Dry Food for my Abyssinian intelligent cat as he liked to eat non-stop and was a little overweight. I did not understand how these kibbles work in the system? My cat Sammy was only on this for 16 days. He lost his appetite during the last couple of weeks and eating the dry food only. This cat liked to eat and he liked Fancy Feast wet food which he turned his nose on. On Wednesday, August 14th, I heard a big scream and I ran to my Dad's bedroom where Sammy was lying on his back under the bed, all stretched out and he looked at me and died. I pulled him out and I was in shock.

    My Prize cat who I taught tricks, who watched TV with me, who sat, gave a paw and talked to me had just suddenly died in front of my eyes. I had no chance to take him to the Emergency. We ran to the closest Vet who told us that he was dead. We then drove a distance to a place where they perform Animal Autopsies. The Autopsy is still preliminary. They said there was urine in his bladder and kibbles in his stomach. This is strange considering that he turned his nose up that morning. We saw the Vet today who received the Preliminary Report. I told him about the Diet Kibbles as this cat came from Florida and it was the Florida Vet that told me to get it.

    I was surprised when this Vet told me that it fills them up so they don't want to eat. I am wondering if there is some ingredient mechanism in there that works on the chemical organism to stop them from eating and he still wanted to eat so he picked up things from the floor. In any case, I am shocked to see these reviews and very upset at the loss of our most beautiful intelligent Cat. I AGREE WITH THE REVIEWS...STOP GIVING THIS EXPENSIVE GARBAGE TO YOUR ANIMALS....Let them eat and enjoy even if it is garbage food. I feed feral cats outside, cheap Friskies Dry and Wet food and they are all alive and not sick and have not seen any Vets. I will NEVER EVER do this again. I will be getting the full Autopsy very soon.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 7, 2019

    I called a Royal Canin chat line. Was refused help because I'm Canadian. Contacted Royal Canin Canada, no chat line but I did email requesting feeding guidelines. No response. Sent second email. Still no response. Going to find another product.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 27, 2019

    Our family cat, Storm, died this year while on the Royal Canin Hydrolyzed Soy Protein cat food. Her internal organs were badly compromised. I wish that we had changed her diet earlier as our cat also started exhibiting same symptoms (vomiting, losing weight, not eating). We changed food to Hills and Sheba and our other cat has improved dramatically. We were too late with Storm. My contact (both on the phone and written letter) with Royal Canin representative resulted in them accepting no responsibility. I provided them with blood work results and vet information. Please be careful using their products. My experience with them has been heartbreaking.

    Thanks for your vote!

    Reviewed July 22, 2019

    My 10 year old Cavachon typically eats Iams Mini Chunks with no problem. One time our vet recommended we try Royal Canin duck formula to slightly lower our dog’s weight. Unfortunately, our dog ate very little of it that time and started vomiting. We switched him back to Iams and he gradually got better. Just recently, I went to our local Petco and discovered they only had a huge bag of Iam’s in stock. Disappointed, I bought Royal Canin in a smaller bag. I decided to get the bag suitable for digestible health thinking that the different bag might be more suitable for him. Since he has been on it, there has been profuse vomiting of mucus and his food. Our sweet, energetic dog is now laying in his kennel very sick. I will see if Petco can refund us what we bought at 3 times the cost of Iam’s. Very disappointed and hope that others will not put their pets on this junk.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 15, 2019

    My cat did great on SO for years until just recently. He began to vomit and had diarrhea and the vet could not find anything wrong with him; all his vitals and blood work were normal. The vet suggested it may be the food. Unfortunately it is too late for my cat, he passed away – we could not get him back into shape, he faded quickly. Everyone who is having a problem or had a problem needs to call Royal Canin at 1-800-592-6687. I am trying to get them to recall the food before others have the same situation as many of us are having in the last few months . They have an open investigation but need to hear from others. PLEASE PLEASE CALL. Thank you on behalf of my beloved cat. VIEW MORE. My cat.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 12, 2019

    I am generally satisfied with Royal Canin and have difficulty disliking them as a company. I buy their Urinary SO for my dogs and am on the third dog who eats this food. It used to be that I had ZERO complaints about them. My first Pomeranian had bladder stones and had surgery to remove them. He was put on this afterward and ended up living another six years (to just under 15 years, so a normal life span for a Pomeranian). My second Pomeranian came into the house right after my first one had started eating this food, so for convenience I had her eat it too. YEARS went by and she has been healthy. She’s 11 years old now and has had no major health problems at all her entire life. For a long time I attributed that to this food, and anytime I heard complaints or comments about the low ingredient quality in this brand I didn’t listen at all. After all, it kept my first dog healthy for years and has kept a second dog healthy for years as well.

    Enter my third Pomeranian. He was on this and seemed to like it at first, but then there was some sort of formula change. This pom is NOT a picky eater at all! But it got to where he was sometimes refusing the food. I continued though because the vet found crystals in his urine and advised that he be fed only this food. It’s been a constant headache and struggle since then, and it isn’t just because he doesn’t always want to eat it. I don’t want to take him entirely off the food, but they changed not only the formulation of the food but also the kibble size. So now, the relatively economical large bag of the food is kibble that is too large for him to chew. They have a small breed version of this, but for some reason it’s ASTRONOMICALLY more expensive.

    To give you an idea, the 25 lb bag from Chewy of the regular kibble size is $71 on autoship. The 8 lb bag (also from Chewy) of the small breed kibble is $37 on autoship. So the 8 lb bag is basically a third of the size for just about half the cost of the regular bag. Chewy has the best prices out there - when I looked at PetSmart since they carry this in their vet clinic area, it was even more expensive. So Chewy is still the best price bet. But when I got the regular bag, I could put my autoship out for the maximum number of weeks. Since we had to switch to this small bag (which is the same food but just different size kibble), I’ve been having to get autoship minimum once a month. The cost is virtually unmanageable, and will likely become completely unmanageable very shortly.

    I don’t want to jeopardize my dog’s health - I want him to have the best food for his specific needs - but quite honestly, it just costs too much. It especially costs too much for food that keeps getting reformulated, making it unpredictable if he will even like it from bag to bag. I think it’s disturbing that Royal Canin did this with the kibble sizing because to some extent it seems like they did this in a targeted way. A lot of the breeds that have a tendency to form bladder stones are smaller breeds. So they are making a KILLING off of charging more for the small breed version. They know people will have to get the special food for their dogs since the specialized diet keeps the animal alive and healthy. Given all this, I have started researching to find a different urinary food for my dog. I don’t really know where I stand on Royal Canin at this point. I can’t hate them, but I no longer love them.

    Thanks for your vote!

    Reviewed June 13, 2019

    This is supposed to help your dogs with allergies. The first ingredient is Brewer's Rice, which is all the little partial kernels that fall to the bottom after rice is processed. It's a complete filler. The next ingredient is Soy Protein. Soy for a dog? No wonder people report that their dogs have no allergies on this food, you are feeding your dog total fillers. I fed my dog this for a few days and realized I am probably doing him A LOT more harm than good by giving his body none of the nutrients it needed. Shame on Royal Canin for marketing this high-priced garbage food. Probably better to feed your dog a Snickers Bar than this stuff, since both Snickers and Royal Canin are made by Mars, the people most famous for making candy.

    Thanks for your vote!

    Reviewed June 10, 2019

    I’ve use a variety of the brands for cats with differ conditions. From kitten food to cats with digestion issues to cats with kidney disease. I cannot afford the vet foods and finds that the pet store versions are almost as good. The aging 12+ is amazing for my elder cats - it’s designed with an appetite stimulant and lowered phosphorous and great for cats with kidney disease. You also cannot get any better than the kitten.

    Thanks for your vote!

    Reviewed June 7, 2019

    My puppy (Shih Tzu) has no issues with this food, it just makes it hard to chew cause she is a small breed. Put water in her bowl with it. Still trying to find a food good for her stomach to keep her healthy.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 4, 2019

    Our 9 year old cat was switched to this food at the recommendation of our vet after surgery for urinary tract issues. For a few years he thrived on SO and appeared to be fully recovered. Fast forward 3 months ago and out of the blue our cat started showing signs of discomfort. While I was on vacation my daughter went to feed the cat and noticed he hadn't eaten in 2 days and then vomited several times over a 24 hour period. By the time I got back home, our beloved cat completely stopped eating.

    Immediately the next day we took him to our vet who prepared us for the worst. She informed us that it appears Charlie's kidneys are not functioning properly after a round of blood tests. The next day there was no change and he was on an IV drip. The next day I received a call from the vet and his prognosis had worsened considerably. They were taking another set of x-rays and determined that Charlie had lymphoma and most likely would not survive. That night my daughter and I went to the vet to visit Charlie and to have a conversation. The condition our cat was in was painful to see. Even our vet was visibly upset at Charlie's worsening visible state. We had to make the painful decision to euthanize Charlie who just a month ago appeared perfectly normal.

    After reading a number of other reviews of similar experiences it is obvious that what others on this site have alluded to holds a good amount of truth. That Royal Canin SO contributed to a very quick and painful death of our beloved pet. Hopefully someone reads this before they experience the same outcome. In retrospect I remember purchasing a bag of SO and calling Chewy to inform them that the bag I received didnt smell "quite right". They of course sent a replacement the next day. I'm wondering if I had fed our cat tainted food and just had not noticed it. In any event this ** will kill your pet. I can not sugar coat my anger towards Royal Canin.

    Thanks for your vote!
    Staff

    Reviewed June 2, 2019

    Our 14 year old tabby cat tested just slightly out of range on his last kidney blood tests. Our vet recommended a renal support food such as Science Diet or Royal Canin. We tried Royal Canin Renal Support dry food for just 3 days and now he is visibly sick. He'd been healthy and his usual self and wanting to play and going through all of his usual daily routines. Now he is mopey and lethargic and just not himself. He also has had diarrhea and some vomiting. The only change has been this try-out of Royal Canin Renal Support dry food. His appetite is not at all up to par for his canned food which is Fancy Feast. He loves Temptations cat treats and has even been refusing those which is shocking. It has been such an obvious change brought about by the Royal Canin. We are throwing it out. And we are hoping his appetite returns tomorrow or we will be taking him to the 24 hour vet.

    Thanks for your vote!
    Price

    Reviewed May 30, 2019

    I've purchased and fed both my dog and cat Royal Canin. I have a large breed mastiff/pitbull and she's elderly and fussy yet she does like this brand. We buy the sensitive stomach line and it does seem to help her. It's pricey but not the most expensive so it's a reasonable value considering it's palatable and has plenty of variety for breed and size.

    Thanks for your vote!
    Price

    Reviewed May 14, 2019

    I have been giving my cocker spaniel Royal Canin exclusively since 2016 everyday with no issues. The last 4 months, my dog has become violently ill with chronic diarrhea on this food. Thousands of dollars in veterinary testing and hospitalization bills later, still the same problem. She has nothing show up on the tests. I've even bought several bags just in case the first 2 were bad and still the same issue. I only give her this food and the Royal Canin Hydrolyzed Protein Treats. It's diarrhea hell. Up all night, every night! Enough!!! I'm going to vet tomorrow and demanding they transition her out of this high price garbage! They need to recall it! It is tainted and making dogs sick!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed May 11, 2019

    We live in a house with 3 cats. One was prescribed the above mentioned cat food and within 2 or 3 days one of the other kitties started vomiting and had horrible diarrhea and after 24 hours of non-stop (every 5 min) vomiting my wife took her to our vet. Our vet diagnosed her with extremely high markers/had an elevated acute kidney condition. Her temp was 93 (100-102 is normal for a cat), very low and very sudden. She advised my wife to take her to the animal emergency hospital right away. She's been in the ICU at the vet hospital for 3 days now (May 10, 2019) in critical condition and we don't know if she's going to pull through.

    We are convinced that there is some sort of poison in one or more of its ingredients and saved a sample to have analyzed. We will keep all posted as to our findings! Don't give this cat food to your cat unless you know it's been tested! We wouldn't wish this $3,000 nightmare (and counting) on anyone. We just pray our kitty survives without lifelong medication needed. My wife did contact this company and was not taken seriously by a male rep the 1st time. In fact she called twice. The 2nd time a female rep did ask for the brand and color of the bag and food. Will never buy this product again.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed May 10, 2019

    This morning I spoke on the phone with someone and discussed that my two dogs both became very ill after consuming a new bag of Royal Canin Hydrolyzed Protein. My Golden Retriever mix is prescribed this and has been on it several years and done extremely well. My Pomeranian is almost 2 and has to have everything the older dog does, so they eat the same food. After opening my bag of food ordered from Chewy.com my husband and I initially noticed the food was much darker than it usually is. We gave them dinner and the Pomeranian woke up at 4am and vomited 6 times. My husband and I fed them breakfast the next morning and when we came home from work there were 17 vomit spots! The little one proceeded to vomit 5 more times with fresh blood. We took them to an After Hours Vet Hospital and were there until 3am with aggressive outpatient treatment (we just couldn't afford to Hospitalize both).

    I bloodwork showed they both had high liver enzymes indicating they both ingested toxins. They have to see their primary vet today to receive more fluids and a check up. Both are receiving medicines. What is concerning to me is that nothing could be done because the food I received had a missing batch code and expiration date. There has to be some way to at least test the food that was in that bag to see if it was contaminated or improperly stored in the warehouse. Chewy indicated that they receive all shipments directly from Royal Canin. Attached are the photos of the improper labeling for this food, and the significant difference in appearance between the normal batch, and the darker batch that made them sick. Please explain to me why this batch code and expiration would be missing from the back of the bag and instead smear-printed and slanted on the front.

    Thanks for your vote!
    Staff

    Reviewed May 8, 2019

    My vet recommended the Royal Canin Urinary SO dry food for my Chihuahua mix who had a bladder infection. She was doing much better on the antibiotic but vet insisted she only eat this food after 1 week of medicine. She started throwing up blood and pooping blood. She was too weak to walk. I was hand feeding it to her telling her it was the only way she was going to get better. She had trip to ER vet over weekend when I read the reviews. She is doing better now that I have quit the Royal Canin. She almost died. I was going to have her put to sleep next day because she was suffering. I feel so blessed to have discovered this and stopping her eating it before I lost her. What a crime to get top dollar for a food that is obviously killing our babies.

    Thanks for your vote!
    Price

    Reviewed May 7, 2019

    My 10 year old Schnauzer has loved this food for about 8 years. She would beg for her food up until about March 2019 when I opened a new bag. She was refusing to eat it so I mixed other things in. We had the bag replaced on the advise of Royal Canin April 1 thinking the first bag was a bad batch. I continued to mix her food with her constantly spitting out the dry food until she developed diarrhea a week ago. Tried the wet so canned food which made things worse and very smelly messes in house. Switched to hamburger and rice but she is now refusing even that. The vet thinks maybe her organs are failing. I thinking this very expensive dog food has killed my dog.

    Thanks for your vote!
    G. increased rating by 3 stars.
    After a positive interaction with Royal Canin Pet Foods, G. increased their star rating.

    Reviewed May 4, 2019

    My dog has been on Royal Canin dry and wet gastrointestinal food for about 6 months. Two days ago, we opened a new can, a batch that says to use before 2021 and we noticed that evening she got a few welts on one side of her body. We thought maybe she got into something. I gave her ** and the welts went away after a few hours. On the next feeding, the welts came back - only a few more showed up again after a couple of hours - so I started to think it was the grass outdoors, gave her **, and overnight her welts were nearly gone. This morning, she had her usual feeding, more wet food mixed-in with the dry. This time, the welts were very pronounced and all over her body. We rushed her to the vet. We did a test at the vet.

    Upon giving her wet food from another can that has a batch use date by 2020 - a newer batch - she did not have a reaction and also no reaction to the dry food. It seems as if the batch use date 2021 could be bad but the vet did not say that anyone else has shown up with the same problem. We like Royal Canin because it's palatable - a lot of dog foods that do not have byproduct or meal in them are not palatable to dogs, so for now my dog will stay on the dry. We're taking away the wet canned food (gastrointestinal) but watch your dog for any reactions. It's just good to be aware.

    Thanks for your vote!

    Reviewed April 30, 2019

    Royal Canin Urinary SO & Urinary SO plus Satiety Dry food is what my cat has used for years with great results UNTIL this last bag of Urinary SO + Satiety dry. He began vomiting and spitting white slimy stuff from his nose and mouth. I ran him to emergency clinic since it was midnight and vet said has seen 10 cats in 3 weeks, all on this food. ROYAL CANIN YOU HAVE A PROBLEM. REPORT IT TO CONSUMERS!! FIND OUT WHY YOUR FOOD IS POISONING OUR PETS!!!

    Thanks for your vote!
    PriceStaff

    Reviewed April 28, 2019

    My 3 yr. old cat has been on Royal Canin Food since he was a kitten. Up until a month ago no problems with The Royal Canin Urinary SO food and then we got a new bag and then everything went to hell!!! He was constantly vomiting day and night and tired! A totally different cat. After $2200 in Doctors & Hospital fees and every test imaginable, we were told he may have lymphoma or IBD. He stopped eating and drinking. My vet said, "Get him to eat anything you can." So I changed his food to Fancy Feast w/ gravy wet food and a Purina dry gastro food and he started getting better but in the meantime we took him to an internal medicine vet at an emergency hospital and she thought he should go on a hypoallergenic diet and so she put him on Royal Canin hypoallergenic Duck. That food cost $180 between the wet and dry!!

    The first day was ok and then all over again he started vomiting!!! After another week of vomiting, One morning at 3:00am, he vomited all over our bed, That was it!!! I had had it!!! I had an epiphany and started reading up on the Brand and saw all the complaints!!! I could not freaking believe it!!!! Against the direction of the specialist, I put my cat back on the Purina gastric kibble and the wet Fancy Feast and within 1 Day he is better!!! He is vomit free now for 3 days and back to himself! At 1 point I thought I was going to have to put down my three year old Ragdoll Angel because of this Royal Canin freaking Crap Food!!! It should be taken off the market!!!!

    Thanks for your vote!

    Reviewed April 23, 2019

    My older Cat loves Royal Canin for over a year. Still likes it, but has produced looser stools after opening the last bag of Royal Canin Renal S and a case of Royal Canin Renal E cans. I am switching slowly to another food to sort out issue. Just reporting in case others are having similar issues. Royal Canin said consumers should report directly to them as well, to determine if there is a pattern to food reactions. My cat is older and could be other factors as well, but have noticed other reviews mentioning similar recent issues.

    Thanks for your vote!
    Customer Service

    Reviewed April 22, 2019

    My cat has been on urinary so for years due to his tendency to form crystals. We got a new bag recently and within 24 of him eating it he had non stop diarrhea and vomiting, I put him on wet food to get his fluids up and he gets better in a day, once well we put him back on SO and it's starts again. It took 3 cycles of this and several $100s in vet bills before we realized it's the new bag of food. Royal Canin has never responded to any of my attempts to make contact. I'm very upset because my cat needs this prescription food to prevent life threatening blockages and due to their recent reformulation it's essentially poison. I suspect it's the addition of low quality by-product-meal that's the culprit.

    Thanks for your vote!
    Price

    Reviewed April 17, 2019

    I use Royal Canin made with duck or venison with potato. My border collie has had stomach problems and this food was recommended by vet specialist and this choice helps him digest his food better. It's about 100.00 per 25 lb bag. A little pricey but nothing too good for this guy.

    Thanks for your vote!

    Reviewed April 16, 2019

    My vet recommended this food, because of bladder stones. Since using it, we have had no more problems. Our dogs love it. It has a good balance of incredients, with only necessary ingredients. This is all that we feed our dogs.

    Thanks for your vote!
    Customer Service

    Reviewed April 14, 2019

    I tried to order from them, filled out all their required paperwork and waited. They never got back to me, despite several attempts on my part to contact them. Why did I go through the whole rigamarole of opening an account if they had no intention of following through. They have ZERO customer service and we will no longer recommend this product nor give out free samples to our customers.

    Thanks for your vote!
    Staff

    Reviewed April 13, 2019

    Our dog has Cushing's disease and has prescription low-fat food. She loves this brand. Other low fat food she didn't like very much. Now she looks forward to her food and we have no problem getting her to eat. She's doing very well on this brand.

    Thanks for your vote!

    Reviewed April 12, 2019

    I am not a dog and my dog is not able to tell me whether it is good or bad since I do not eat dog food. But my French bulldog is healthy, her skin is healthy and she seems to enjoy her food. I appreciate the fact that Royal Canin produces a product that is breed specific.

    Thanks for your vote!

    Reviewed April 11, 2019

    Veterinarian recommends this brand based on her experience with different dog foods, plus it helps my dog maintain her weight in her later years. Plus the ingredients helped her stay stable while others caused digestive problems.

    Thanks for your vote!
    Price

    Reviewed April 9, 2019

    Good but I would like more info on the ingredients. We have two dogs; Princess a Bischon and Angel a mixed maltese, Mis shitu. Our dog is prone to bladder stones so we use the Urinary specialty type. It is more expensive but rationalized by her health.

    Thanks for your vote!

    Reviewed April 8, 2019

    This particular brand was recommended by my vet. I have a toy breed to the one for toy breeds is a small kibble which makes it easier for my dog to eat. This brand also seems to be more palatable to her. I have tried other brands but she doesn't seem to like them.

    Thanks for your vote!
    Price

    Reviewed April 6, 2019

    This is a prescription diet (Urinary SO) for a dog following major, expensive surgery for a big cluster of bladder stones. She has had no further problems after several years on this diet. It is quite expensive, but because both my cats and 1 of my 2 dogs all were on different prescription diets, for simplicity’s sake, I feed Royal Canin to both dogs. It cannot hurt, and the extra expense is worth it!

    Thanks for your vote!
    Staff

    Reviewed April 3, 2019

    Beware if your Golden has any allergies! In the middle of January we switched food for our Golden Retriever to the Royal Canin Golden Retriever Adult Dry food, yes he liked it, but after eating it for 8 weeks seems he is allergic to it. Over the past 10 days we noticed him chewing his feet a lot and scooting in the garden, then last Tuesday his face was red and swollen. His body, ears and feet were itchy, we thought he might have been bitten by something, wasp or spider, so our vet said to give him antihistamine.

    On Thursday last week when I got home from work he was vomiting and had bloody diarrhea so we went straight to emergency where he spent two days on an IV of fluids, antihistamines and antibiotics. He is home now but has medication and steroids to take for 10 days and we had a bill for $2,200.00. The vet told us it takes about 8 weeks of eating new food before the allergic reaction presents itself. We are just so pleased to have him home but there will definitely not be any more Royal Canin in my house.

    Thanks for your vote!
    Price

    Reviewed April 3, 2019

    My dog is on a special diet. She eats urinary so moderate calorie. Royal Canin can only be bought at the vet hence the low score on availability. The price is mid scored because it is on the higher side, but still is on level with the expensive brands (Orijen) that I used to buy.

    Thanks for your vote!
    PriceStaff

    Reviewed March 31, 2019

    Both of our dogs have been on Royal Canin Chihuahua since they were eight weeks old puppy and adult formula. Ever since they switched the bag to the new look my dog has been very sick. She has the sounds of reverse sneezing, gagging, choking, coughing very severely for a long period of time many times through the day. We started giving her the new bag food around March 27 2019. It has cost is already $500 in vet bills to try and find out what’s wrong with her. They are saying she possibly is having an allergic reaction to something and the only thing different is the food we’ve given her. The morsels sizes are much bigger than the original and the color is a lot lighter. Something has gone seriously wrong with this food guitar. Damn. Shame on you Royal Canin. Check in to your food and ingredients. Many dogs are getting sick.

    Thanks for your vote!
    Staff

    Reviewed March 31, 2019

    I adopted my little boy black cat 3 years ago, he is only 7 years old. He was a pretty chunky boy weighing at 15 pounds. I had him under Banfield's Wellness package, so he had all his shots, check-up, and blood work a couple times every year. He was perfectly healthy, he only threw up a hairball every now. I had him on some dry foods that were weight loss and I made sure to look at the ingredients to not include by-product and grains. However after 2 years of him being on it he didn't lose but gained 2 more pounds. So the vet suggested putting him on a prescribed diet food. We started giving him the Royal Canin Satiety Support Cat Food. He started losing weight which was good and what we were hoping for, until he got sick.

    Now currently the past 3 months after being on it for about a year, he suddenly started sneezing often, started vomiting just liquid, and then he threw up all his food he would eat. I realized that it was his food after testing him on eating wet food for a week without him throwing up. But that didn't last long. We set up appointment after appointment for him. Bloodwork, X-ray. They found a mass in his abdomen. He then had an ultrasound and a biopsy, he had a carcinoma intestinal tumor. We were going to get him surgery, but he then had a seizure and after getting him an MRI, we discovered he had a nasal tumor as well which explains the sneezing.

    Now I also have a second cat, she gained a lot of weight and I began giving her the satiety support to help her lose the weight. She has only been eating it for about 2-3 months. Now she is a cat who could eat anything, and has never thrown up anything, not even a hairball. But she even started to throw up this food a couple times. Of course after seeing what this food did to him I immediately took her off it. I still in the process of getting her checked out to see if she's okay.

    I researched this food after all this happened, to only now realize I never checked the ingredients of this food. It had chicken by-product at the top, followed by grains, corn. I also came across lots of articles of prescription foods causing cancer and reviews of people having similar sad tales of their loved ones by this brand. Several vet sites that talk about nutrition for cancer animals says that cancer cells feeds off carbohydrates to promote cancer cell growth and starve the patient.

    I now have to say goodbye to the pet I loved most, he is too weak to fight, too far gone. He drastically lost weight, lost all muscle mass in his body, can't walk or eat or use the litter box. I firmly believe this horrible food caused all this. So please, if anyone see this remember to always look at your pet's food ingredients and stay away from this pet food brand. No one deserves to go through the emotional pain I'm in. So I hope I can help save a couple lives with my story.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed March 23, 2019

    Our 15 month old Golden Retriever has been eating Royal Canin kibble since it was introduced to him by his breeder. We have never had any problems and he loved it. With our most recent purchase we transitioned from puppy to adult formula. At the same time as we made the transition they had a packaging change. I thought it was just that, a simple 'packaging change'. When we switched him over he turned up his nose at his new food and we would have to add things he loved (peas/pumpkin, etc) to entice him to eat it. Even then, he would often leave a lot in the bowl. We thought he just needed to get used to it. This, by the way, is a dog that LOVES food... Any food! This was not usual for him.

    About 1 week in he began to vomit shortly after eating. We put him on a rice/chicken diet for a few days to calm his tummy and he was soon his old puppy self. We weaned him back onto the kibble (which he still had no interest in) and he began to vomit again. This time we took him off everything (no kibble and no treats at all) so we could go through the process of elimination. We went back on to the rice/chicken again. On day 4 we put some kibble in with his rice at dinner. 3 hours later he was sick, all of his dinner, not at all digested.

    That night I googled Royal Canin reviews and read about so many people having the same experience with the 'packaging change'. I am reading that they changed the ingredients or where they are sourced from? We have never changed his food brand because it was breeder approved, vet approved and he loved it. The vet told us changing foods is not recommended because it could upset his tummy so we didn't. I am so mad at myself right now that I didn't just listen to what my boy was trying to tell me when he didn't want to eat it. I don't know what they have done to their formula but we will never ever ever feed a Royal Canin product to our dog again!!!

    Thanks for your vote!
    Coverage

    Reviewed March 22, 2019

    I’ve been feeding the dachshund variety of this dry food on and off for the last 2 1/2 years since he was a puppy with no problem. At the end of 2018 he started randomly dry-retching in the day and ended up in hospital nearly dead with aspiration pneumonia (fluid sucked down the lungs instead of being spat out). We didn’t think about his food until in January when he kept refusing to eat, still randomly dry-retching and then became covered in itchy blisters and cysts all over his paws and under his tail which drove him mad with itch! His breath was also terrible, despite being brushed regularly, which indicated GI problems. The pet shop advised that Royal Canin had recently switched manufacturers and a lot of people were complaining it isn’t the same product. If you have this stuff throw it in the bin!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed March 20, 2019

    After the Science Diet recall my vet switched my 4 dogs to Royal Canin. They did well on it for 4 weeks then I picked up a new ordered it and not 1 of my dogs would eat it. Prior to this 2 of my dogs had moist BMs. I made them all chicken and rice which the ate and still wouldn't touch the RC. I called the company and explained what's going on at this point I have 4 sick dogs. I was told they would look into it and it would take 5 to 7 weeks. I was worried and said, "That long..." His reply was I can try and push it up but not likely. 2 days later he calls and claims nothing is wrong with that batch. Under further questioning I found out that their vitamin D mixture also comes from China! Plus the guy seemed pretty straightforward and rude. I wouldn't advise anyone to use this food. I would also advise anyone reading this if you are having the same issue. Please call then and write a report. Once again I have 4 sick dogs and 0 trust in the pet food industry!

    Thanks for your vote!

    Reviewed March 8, 2019

    Ever since my vet switched my cat to Royal Canin canned cat food my 3 cats have diarrhea and the worse smelling poop. I have used a case of this so my cats have had enough time to get used to it. Something is wrong with it.

    Thanks for your vote!

    Reviewed March 4, 2019

    My 9 year old bulldog recently develop some kind food allergy associated with diarrhea, so his vet prescribed Royal Canin. I first placed my dog on a bland diet to help with the inflammation then slowly introduce the new diet (Royal Canin Skin Support). Btw, during the course of his bland diet, his stool was perfect, he was a happy boy. Then comes the nightmare! Every time, I put a small amt of royal canin in his food, he would start vomiting and having diarrhea!!! I immediately stop feeding him Royal Canin and is in the process of finding him a different food option. Please, if you love you dog, don’t feed him this POISON!

    Thanks for your vote!
    Staff

    Reviewed March 3, 2019

    My Shih Tzu is prescribed this. She's loved it ever since and it's been great for her. I recently got a new order delivered and after the first feeding the diarrhea started. Now it's bloody diarrhea. Found out it's whatever they changed in this food went from prescription to poison.

    Thanks for your vote!
    Staff

    Reviewed Feb. 25, 2019

    Royal Canin company actively promote their breed specific dog dry food. I own two golden retrievers. They hate the breed specific food. Twice I bought large bags and end up donating to the rescue centers. The kibble is very hard and super dry. As per my understanding, the respective breed should love the breed-specific diet and it should make the pet stomach happy. The mealtime should not become stressful and sad for the pets. Hope they look into their quality standards and supply good quality in India. I have escalated this issues several times with Royal Canin team in India, but they are least bothered to hear customer reviews. Before you buy breed-specific diet always ask for samples, if they do not have one then please do not waste your money and put your pet in a more stressful situation.

    Thanks for your vote!

    Reviewed Feb. 25, 2019

    My male 11 year old started to throw up last Wednesday. He threw up 8 times before my wife took him to 24 hour vet hospital. He had high liver enzymes and was diagnosed with severe Pancreatitis, excess fluid in his Gall Bladder. He was hospitalized for 4 days and didn't eat during that time. Tonight my female 12 year old started throwing up. She's thrown up 5 times. We did not consider the Potato and Venison food from Royal Canin as a potential source of the problem until I started reading all these reviews from owners in Feb 2019 and the previous couple of months. I am very scared and at this point I have to assume that something is wrong with their food. They are essentially indoor dogs in the winter and didn't get into something outside. They drink highly filtered water that has been tested for purity (because our tap water is terrible) here in Aurora, CO.

    Why would two dogs get sick in the same few days other than their very specific dog food and when we have found one's sickness to be the result of massive inflammation of the pancreas. They did find a 'mass' on the male's spleen but determined that was not a causal factor (just being honest). I don't know what to think about Royal Canin but this is very serious and I think the evidence is good enough to suggest that there may be a problem with this food.

    Thanks for your vote!
    Staff

    Reviewed Feb. 19, 2019

    My Persian boy Oliver had urinary issues in May 2017 and was on this since. His feces were small and dry on this food but after a year and a half on this he started to throw up. He had 2 episodes of throwing up all day, vet mentioned IBD. Instead I have put him on Blue sensitive stomach and his throwing up has stopped. I’m awaiting Purina urinary and will attempt to switch. I also started him on UroMAXX again while on the Blue. He would also be very itchy on this food.

    Thanks for your vote!

    Reviewed Feb. 15, 2019

    My poor boy, my almost 12 yr old Golden Retriever... We thought maybe the end was nearing. Damn you Royal Canin!!! After reading these reviews, we have the same experience. Our boy slowly starting not wanting to eat as much as soon as we starting switching to this Max Aging from Golden Retriever which he was doing fine on. The dealer where we buy the food talked me into this food being better for him (for his joints, and his age)... I shouldn't have listened and stayed with my gut...but we did what we thought was best and slowly introduced this. He slowly seemed to lose appetite, even if I added some gravy or carrots. And coincidently started to throw up occasionally.

    We went to Mexico for a week and our son looked after 'Gunner' and said he wasn't eating much. When we got home I tried him on a different food. He ate a few kibbles and fine, but then started to throw up the kibble again. I started to home cook some chicken breast, rice, beans, carrots, which he ate, but you could tell something was not right. He was sleeping a lot and would NOT drink water, only eat snow?!

    Today, after 1 1/2 weeks of being off this stuff he is finally turning around and starting to act like his old self... He has only been eating cooked chicken breast the last couple days. IT WAS REALLY BAD and so worrisome... Today he actually ate a couple of homemade pumpkin cookies and some snap peas and is wagging his tail!! :) When I think back now (I should have known!!), but it seems that when we introduced this stuff is when it started. When I read all of your reviews...it makes sense. I'm glad all your animals are ok, and I hope my boy makes it through too.

    Thanks for your vote!

    Reviewed Feb. 13, 2019

    Their digest sensitive wet cat food helps keep my cat healthy! I would definitely recommend this brand for their digest sensitive cat food. My cat really loves the taste. I will definitely be buying more of this in the future unless there is a recall.

    Thanks for your vote!

    Reviewed Feb. 9, 2019

    I have toy poodle and Yorkie. They both had been on Royal Canin food for entire life (probably 10 years). Everything was fine, but within last 2-3 bags (I am doing large bags) they very badly eating this food. If I mix it with other brand they may eat it, but not just Royal Canin. I also have a cat which is eating EVERYTHING and always. We feed her with her own food, but today after whole night beeing outside I gave her as experiment just dog's Royal Canin. She totally refused to eat it, but after I removed the plate she keep bugging me for food and eat everything else I gave her after. So, something is going on with Royal Canin food recently. I returned my unopen bag to Amazon today and will buy different brand. Open bad I will probably trash out.

    Thanks for your vote!
    Staff

    Reviewed Feb. 5, 2019

    My gorgeous lab has been on this food since he was 6 months old. He had been fine. Over the past 3 weeks he has been reluctant to eat his food and sat there and stared at me and turned his nose up. I have been tearing my hair out and been stressed, wondering why my boy has gone off his food. Went to the vets with him yesterday, all is well after a thorough check up but he has lost 2kg in weight? To cut a long story short, my daughter also has a lab on the same food, she has mine at hers if I am doing long hours at work and my boy happily munched his meals at her house.

    I asked her if she has the new design bag or the old and lo and behold she has the old bag, I have been trying to feed mine with the new design bag for the past three weeks! We compared ingredients and it seems Royal Canin have not only changed the packaging but also the ingredients! I am fuming that my gorgeous boy of 7 years old has been refusing his food and have been so worried about him. He hasn't had diarrhea or been vomiting but would rather not eat this new design crap. Have changed his food immediately and I will be taking this matter further!

    Thanks for your vote!

    Reviewed Feb. 4, 2019

    We have a Shar-Pei dog. She was eating Acana dog food for her first 5 years and then she developed a UTI and our Vet advised to start feeding her the Royal Canin HP dry food. She was eating the food for about a year with no problems until recently she started to nose at the food, not wanting to eat it and or push her food or flip over the bowl. She threw up once and had diarrhea for a few days, we tried giving her pumpkin and rice mixed in with the Royal Canin and she still didn't want to eat the food. We gave her pumpkin alone and she licked the bowl. I started to Google and finally came to these reviews and can't believe what I am reading. We stopped feeding her the Royal Canin food right away after reading all of these reviews and have now switched back to Acana dry food. Praying for a nice recovery at this point. I'm so sadden to read some of the reviews on here.

    Thanks for your vote!

    Reviewed Jan. 25, 2019

    After reading all the horrible reviews about these products and how my 14 year old dog has been doing after eating this food I’m severely worried and can’t believe that there are this many individuals that have had the same bad experience. My dog was ok at first but this last bag or two she started eating it but then started to thumb her nose up at it and is also showing signs as others such as throwing up all day, lethargic, dizzy acting when walking, no appetite. I’m pulling her off this food immediately and will only feed a natural low fat product with some raw food added in. This company needs to be reported, WTF is on this food? It seems like poison and a slow death??? Our animals deserve better than this!

    Thanks for your vote!

    Reviewed Jan. 24, 2019

    I will start out by saying that I have been feeding my sweet Yorkie RC for the past 4 years. When I recently purchased a new bag and fed it to him in the past few weeks we saw a significant change in him. He began to vomit, have diarrhea and had little energy or interest. The vet told us to stop feeding him the food and to give him chicken and rice (which he loved). We saw a slight improvement but he was still very lethargic. I can't believe I'm writing this to say that we found him dead this morning!!! We are beyond sad that our fur baby has passed. We also feel that this "new formula" RC was the reason for this... Especially after reading all the recent reviews about other dogs being sick from a new bag. Please do not buy this food... I don't want anyone to feel as I do this morning.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2019

    I had a 13 year old dachshund who was on low fat GI dry dog food for about 4 years. He was diagnosed with pancreatitis. He did well on this food until the end of November 2018 - beginning of December 2018. I was getting ready to go out of town and just thought he was upset that I was leaving. He started to throw up his food and then didn't want to eat. While I was out of town he became lethargic. Wouldn't eat. And was drinking a lot. Then few days later mucus was coming out of mouth. Family took to emergency vet. And blood work showed very high kidney function.

    The vet misdiagnosed him. Sending him home with fluids and antibiotics. Less than 10 hours later he passed away on his bed! The next emergency vet that he was taken to when deceased said he had bleeding ulcers in mouth due to kidney failure. I had 2 other dogs on SO formula food and immediately took them off. I do not trust this brand of dog food. My dachshund was doing fine up until all this. Wondering if this brand of dog food will be in the dog food recall with FDA?

    Thanks for your vote!
    Staff

    Reviewed Jan. 15, 2019

    I breed Pomeranians and have been a dog breeder for almost 10 years. I have whelped and raised 12 litters of small dogs. We always used Royal Canin for our puppies, because it's the only food that is super small. This last litter was born on 12/3/18 and we started feeding them Royal Canin Xsmall the same day we dewormed them. Naturally, I thought the diarrhea was from the wormer. Two puppies went home on Saturday, January 12th. They did have slight diarrhea, but I had just wormed them again for their owners. One of the puppies started vomiting up foam and pooping his brains out. The other puppy's owner is feeding raw and so he hasn't had any dog food and his poop has been soft but not diarrhea.

    We kept one puppy and she has always refused the Royal Canin so we give her Iams and her poop is solid. I 100% believe it is the food causing the illness, but I do not recommend giving it to them another time to find out. This is unacceptable. The people who bought my puppies deserve happy and healthy dogs. They do not deserve to be kept up all night because dog food companies can't get their crap together!!!

    Thanks for your vote!

    Reviewed Dec. 25, 2018

    I always purchase Royal Canin Medium Starter for my three pets, two Shihtzu and one Siberian Husky. My Shihtzu started losing Weight as his age is 9 months only, he is suffering from diarrhea and stomach pain. But unfortunately, I found worms in a packet!! When I opened seal pack packet of Royal Canin, I found so many white worms in the food. It’s a worst experience for me after buying Royal Canin. This must be close in all over India. I will file a case against them that they are giving poison food in the market and our dogs are suffering from many diseases only because of them.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Dec. 20, 2018

    I had an Airedale Terrier 14 years old. She’s been eating the gastrointestinal food for a few years. In October she got very ill, throwing up and diarrhea. She got very lethargic and started to lose function and her back legs. She went to the vet and was prescribed antibiotics and canned Royal Canin food. She refused to eat the dry food. She was starting to eat the canned food and then refused. She was getting sicker so I just started giving her chicken and rice and she gobbled that up. In the meantime my Maltese Shih Tzu was eating the same food. She started to have diarrhea and throw up. I thought she was getting sick too never thinking it was the food. She stopped eating the dry food and would only eat the chicken and rice.

    In the meantime I had given my mother some dog food and her dog a few weeks later started with bloody diarrhea and throwing up blood. It’s too much of a coincidence that all three dogs got a virus. The only thing in common was the dog food and actually some Royal Canin cookies. There has to be something wrong and tainted with the dog food. I called up Chewy.com and Royal Canin and they told me they haven’t had any complaints. I will be sending this food in to be tested and I’m taking my dog off of it immediately. Sadly my Airedale passed away four weeks after she got sick. In my opinion, this food needs to be recalled and taken off the shelves. There definitely is something wrong with this food!!

    Thanks for your vote!
    CoverageStaff

    Reviewed Dec. 9, 2018

    My two cats had both been eating Royal Canin happily since 2010, but in 2016 something definitely happened to the food, and it suddenly started making animals very sick. My smaller cat ended up nearly dying of pancreatitis, and after several nights in intensive care she required different medications every 2 hours for a fortnight, and subcutaneous fluid injections, plus forced feeding of nutrient-rich electrolyte broth and a "convalescent cat" soup. She recovered, many were not so lucky.

    When I talked to a girl who worked at the local pet shop about my cat's sudden illness, she alerted me to many (at that time recent) stories of animals (both dogs and cats) poisoned by Royal Canin foods - both kibble and cans, including puppy and kitten formulas. Investigation and analysis of some of the kibble and cans that had led to diarrhoea, epileptic-type fits, sudden collapse and even death found that they contained rancid oils. This certainly explains the pancreatitis, and possibly all the other problems. But Royal Canin seems to have done nothing about it except cover up the problem.

    I am very shocked and saddened to see that two and a half years later people are having the same problems and their beloved pets getting sick or dying because of this poisonous food! When I spoke to the vet about it, they didn't want to hear, so I changed to another vet. But the pet shop stopped stocking Royal Canin and recommended a number of UK-made grain-free and organic high-quality kibbles and canned foods.

    Thanks for your vote!

    Reviewed Dec. 8, 2018

    Our little Calvalier King Charles Spaniel developed a UTI and the vet recommended the Royal Canin SO formula. Within a month she started having trouble walking and could not climb stairs. After taking her off the food, within two days there is marked improvement in her walking and she can go up and down stairs. She still cannot jump but the improvement is dramatic. Do not know what is in the SO formula that could cause this but there is no other explanation.

    Thanks for your vote!
    Staff

    Reviewed Dec. 8, 2018

    Our Spaniel had crystals in her urine so the vet put her on Royal Canin SO to dissolve them. After about 4 weeks, she suffered from weakness in her legs, vomiting, and coughing. The vet said she could find nothing wrong. Now, 6 weeks later, she can no longer hop up onto the couch at all (we have to pick her up and carry her down to the floor) or climb up and down stairs without help. We took her off of Royal Canin SO for 3 days and she can now go up and down stairs on her own; although, by evening she needs a little help. We are still putting her on and off the couch; however, she is at least trying to jump up on her own and her hind legs are clearly stronger. We threw out the leftover food... We were going to put it out for the feral cats, but why cause them to have health problems? We will never buy Royal Canin again.

    Thanks for your vote!

    Reviewed Dec. 7, 2018

    My Yorkie had gastrointestinal problem then came down with kidney failure problem... Stopped feeding the high protein crap making it worse... Went back to home cooked meals and is recovered! They lie, lie, lie... Feed your dog/cat what you eat but without the salt spices. Dog food companies are killing our pets to make profits! No treats foods from 'China' are worth the pain and shortened lives of our pets. Especially to protect them! Take 20 minutes to feed healthy human food!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 5, 2018

    My cat was on this food for a few years and then all of the sudden he started to have severe vomiting and diarrhea episodes even though nothing had changed. We immediately took him to vet, though they stated there were no issues with him. I started wondering if the formula for the selected protein food had changed. When I emailed support, they SWORE up and down that there was no formulation changes in any capacity.

    Months passed, he progressively got sicker and sicker, my vet kept saying nothing was wrong even though I started realizing my cat's symptoms seemed like kidney issues (diarrhea, vomiting, lethargy, excessive thirst, etc), but his blood levels were ok. Meanwhile, my cat was losing weight in scary amounts. We weren't switching his food because prior to the selected protein food, he basically looked bald because he's allergic to other foods. This was the food that had helped him before so we assumed that it was just him being sick. Unfortunately, we now know it's what caused him to get sick.

    FINALLY, after months passing 3 ultrasounds, 6 blood tests, 2 echos (I know...) they said his kidney levels seemed off and there was clearly something wrong because his weight dropped from 15 to 10 pounds. He was diagnosed with kidney disease, we were told to just feed him ANYTHING he would eat and now have to IV him. The moment we started feeding him new food he started shoveling it down. Gained 2 pounds almost immediately. Our vet then told us to go back to selected protein since again, he was chewing/scratching his hair off. We switched back, thinking that it was because he was sick that this was all happening, thinking that all the stuff about the food was in our heads.

    Even with all of the medicines and IVs, the cat stopped eating... again... lost even more weight, now 9.5 pounds, and his kidney levels got even WORSE. This time we just knew it had to be the food. We threw it out immediately, picked a minimal ingredient brand from pet store that doesn't cost an arm and a leg and he started eating again immediately. His levels improved within a week and he's back up over 11 pounds and continuing to go up. I'm sorry but that isn't a coincidence. There's something in the food that is toxic and it happened when they changed the formula, even though they're saying they didn't. So disappointing. Please don't put your baby on this stuff.

    Thanks for your vote!

    Reviewed Dec. 3, 2018

    We changed our Husky food from puppy to adult and have since been plagued by vomit and diarrhea. Every time our dog has an episode, we feed him rice, pumpkin and beef and he gets better. When we reintroduce Royal Canin, the issue starts again. Our house will need the carpets professionally cleaned, we have vet's bills and a 30 lb bag of poison. We have missed nights of sleep, taking our dog outside multiple times during the night all the while thinking we were doing good by our dog. It's 3 am, I am on doggy duty and finally saw the reviews below. Calling the vet in the morning to let them know not to promote this poison. Our poor doggy didn't want to eat this food to begin with. There is something nasty in it.

    Thanks for your vote!

    Reviewed Dec. 3, 2018

    We have a healthy 5 yr GERMAN SHEPHERD. There is something wrong with RC wet GSD formula. Immediately after he eats 1/2 can and same brand dry food he vomits profusely including any water he drank. We stopped for four weeks. Switched to Science dry food and poached chicken. No problems. Yesterday and today introduced GSD 1/2 can last night and same this morning with regular Science dry food. I found last night's dinner thrown up in bonus room this morning and he just vomited in another room less than an hour after eating. Something is seriously wrong with this food. They must have switched or sourced different ingredients. It looks like this food was made in Mexico? OMG I’m keeping the two opened cans and 3 more to get tested. This is terrible. Thank goodness our dog is ok.

    Thanks for your vote!
    Staff

    Reviewed Nov. 24, 2018

    I've been feeding my cats high quality wet food exclusively for years. My beautiful Mama Cat had been doing well over the last year with supportive treatment for small cell GI lymphoma. When Mama Cat suddenly went from chronic constipation to non-stop diarrhea, I called the vet and Mama Cat was prescribed Royal Canin Feline Gastrointestinal dry food. Mama Cat died after eating only a little of the new food - within 24 hours. Mama Cat is in heaven now and I am grateful for the time I was blessed with her. I was very sad, just trying to keep my home running after Mama Cat passed away, and I didn't think twice about giving my other cats Mama's prescription dry food. ***That was a big mistake***

    One of my other girls is very sensitive and she immediately vomited the Royal Canin food. Again, I did not see the connection and continued to feed the Royal Canin food. My little girl got more and more sick, drinking several quarts of water in one day and she was lethargic. When I switched back to the wet food that has served us so well (Weruva wet cat food), my little girl was back to herself in less than 24 hours; no vomiting, drinking normally and feisty as ever. I now believe the Royal Canin Feline Gastrointestinal dry food killed one already sick cat and made a healthy cat sick. I have no proof of this but if others are having similar experience, we must speak up, be heard and support one another. Peace be with you and your fur babies.

    Thanks for your vote!

    Reviewed Nov. 24, 2018

    I have two pugs, one 3 year old and one 4 month puppy. I have been feeding my older pug Royal Canin for a few months because of the positive reviews I saw online. I eventually switched my puppy onto the puppy brand too. They did good for a month or so, no issues at all. But just like everyone else, both of my pugs started getting diarrhea. They were both up multiple times during the night for a few days. We had them start eating chicken and rice to help their stomachs, thinking they maybe ate something they shouldn’t have.

    We started feeding them their food again once their poops hardened back up... wouldn’t ya know they were up all night again that night with diarrhea. Sad that they were on two different types of Royal Canin food and they both were getting diarrhea, meaning it’s due to the formula, not just a ‘bad bag’. We switched them to a completely different brand and they are both good to go and sleeping thru the night again! Definitely avoiding Royal Canin forever...

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed Nov. 22, 2018

    Royal Canin is terrible and I have a bone to pick with the food they sell. The food that's sold by most vets' offices is by big business. The same big business that makes large donations to vet schools so they can be in charge of the vet school's nutrition classes. This is why Royal Canin is recommended at every vet's office. It's a prescription food monopoly and no one seems to know or care. Royal Canin has cheap terrible ingredients and I'm sick of everyone in the vet industry selling them.

    My cat gets urinary blockages (which are a life threatening emergency) and he has to be on Royal Canin "Urinary SO." The side effects are that he throws up and gets allergic skin breakouts. His fur also dulls and he gets dandruff. Ingredients include brewers' rice, chicken byproduct, and gluten cornmeal. These ingredients have no business being in my cat's food. I've been told there's no alternative. Therefore, he's just going to have to have a $70 steroid injection once every other week for the rest of his life to deal with the food's side effects. Absolutely ridiculous. It just seems insane that no one can come up with a solution here. I don't want him on a harsh steroid his entire life but I also know blockages are painful and life-threatening.

    I tried to write a bad review on the Royal Canin page and it magically got deleted and I was never contacted by anyone. Amazing how on THEIR website shows all 5 star reviews. Such a shady company. You’d think for $50 a bag they’d have healthier stuff. Shape up Royal Canin!!! Going to check a holistic vet out next and talk to a pet nutritionist. Hate this brand of food!

    Thanks for your vote!

    Reviewed Nov. 21, 2018

    After the first two years of his life eating only Royal Canin brand dog food my dog is now ill from the newest bag of Royal Canin mini adult dry dog food we purchased from Chewy.com. I also noticed the food has a different stinky-smelly odor than before. I am now online reading reviews about animals with similar illness issues and statements that Royal Canin changed their formula. My opinion is it was negligent for Royal Canin to knowingly sell food that had even the slightest chance it would make animals sick. I will never purchase the Royal Canin brand again.

    Thanks for your vote!
    Staff

    Reviewed Nov. 10, 2018

    I was recommended this brand by the vet for my 8 year old Schnauzer. He was put on the gastrointestinal low fat food and ever since he started taking the food he became very ill. His diarrhea was bloody with mucus, he seemed very lethargic and all he did was lay down. For about a month, I was on and off with this issue. Took him to the vet and they couldn’t find anything severe - just that he might’ve had ate something that causes stress in his intestines. Well, he was given antibiotics and antidiarrhea probiotics. Then Just to test my theory, I took him off that food two days ago started giving him a bland diet with boiled chicken and white rice. And he seems to be doing A LOT better. Thanks for messing up my dog, you ROYAL PIECES OF **.

    Thanks for your vote!
    Staff

    Reviewed Nov. 3, 2018

    Decided to try this dog food because the reviews online were so good for it. It immediately made our dog Zoey sick. Our dog is a 16 lb, 9-year old Schnoodle. She got horrible diarrhea first. Then she seems to have gotten hemorrhoids or some type of sore and has thrown up. Took her off the dog food. May need to take her to the vet if she doesn't get better soon.

    Thanks for your vote!
    Staff

    Reviewed Nov. 1, 2018

    My dogs have been on Royal Canin for almost a year. I noticed it first in my Pug, she didn’t want to eat the food and had loose stools but my Lab seemed okay. I switched her off of it and she is fine. However, now my big boy is having diarrhea and vomiting. We pulled his food for 24 hours and then gave him home cooked chicken, he was good. Then started him back on the Royal Canin and the diarrhea and vomiting started again. I found all the reviews on here stating the same issues. So I am pulling him completely off of the Royal Canin and will not buy it again.

    Thanks for your vote!
    PricePunctuality & Speed

    Reviewed Oct. 29, 2018

    I have been feeding my Yorkie, Sophie the Royal Canin Yorkshire Terrier dog food basically since the day I got her which was 5 years ago. She is now 7 years old and suddenly about a month ago she started having serious diarrhea issues. I took her to the vet along with a stool sample and there appeared to be nothing medically wrong. He gave her a tube of probiotics and a anti-diarrheal which helped for a small period of time, then the diarrhea came back. I racked my brain as to what the cause could be. Yesterday on a whim, I decided I would try a different food since I couldn't pinpoint any other cause.

    This morning I just happened to do an internet search and found all these other reviews which has hit me like a brick. I am so upset that a food I had been feeding for 5 years with no issue suddenly now has caused her to be so sick. I'm just glad I caught it in time. The remainder of the Royal Canin I have at home is going in the garbage and I will not be purchasing any in the future!!! This food is too expensive to have caused her to be so sick without any information disseminated as a warning that the company has changed its ingredients out of the blue. Please heed these reviews and if your dog has vomiting or diarrhea discontinue using this food. Dog food is not supposed to make your dog sick!!! I wish I could have given 0 (zero) stars but the system won't allow that, therefore it shows 1 star which in this case is not accurate at all - this is a 0 (zero) star review!

    Thanks for your vote!

    Reviewed Oct. 28, 2018

    Recently we opened a new back of Medium size adult dry dog food Royal Canin. We have been using this food for over 8 months with no issue and now they have severe diarrhea that is uncontrollable. The manufacture date code is 18249002. We were not sure what was causing it but it is the first time either of them have had these issues. We will bring the bag back to PetSmart. These reviews now help everything make more sense. All started about 2 days after opening this back.

    Thanks for your vote!
    Staff

    Reviewed Oct. 27, 2018

    I am so thankful to have been able to read these reviews. We have a 7 month old Yorkie/Pom mix little boy named Timber. We were told by a vet that Royal Canin was a GREAT puppy food for our baby. Suddenly his stools became let’s just say not so good then he started with the mucus type diarrhea as well as vomiting. Took him in and was put on antibiotics and a bland diet for a few days. Started introducing him back to puppy food his Royal Canin only to be back in the same exact boat. Back up in the middle of the night with diarrhea. So grateful for all the reviews I read on here because I lay awake trying to figure out what is wrong with him. So if I could have given ZERO stars for this dog food I would have. It’s crazy that pretty much every review is the exact same issues. Again Thank You. Here’s to healthy and happy fur babies. Thanks.

    Thanks for your vote!
    Price

    Reviewed Oct. 24, 2018

    My GSD was doing wonderful on Royal Canin PV (Venison), then they switched their formula to CRAP. I went back to Royal Canin Ultamino (the least harsh on the GUI and MOST expensive of their food) and my dog is having horrible rashes and ear problems. Does anyone know of a better brand? At least NOT Royal Canin? So sad they went from such a wonderful brand to something I wouldn't feed to a rabid animal.

    Thanks for your vote!

    Reviewed Oct. 22, 2018

    Our 3 Chihuahuas have been on the Royal Canin for over 10 years. They LOVED it and could not wait to eat. We had to get them puzzle bowls so they would not eat so fast. Got a new bag recently and the dogs sniff and will not touch it. When they did finally eat because they had skipped meals and were hungry, they vomited within 15 minutes of eating the food. Their stools, which were always firm with the old formula now diarrhea. One of my boys had diarrhea to the point where there was blood in it. Had to take him to emergency vet, with an IV for fluids since he had not been eating or drinking. Throwing away nearly full bag and looking for a new brand that is not TOXIC. Will be spending the next week or so making bland food for the pups to get their digestion back to normal. HORRIBLE change!

    Thanks for your vote!

    Reviewed Oct. 21, 2018

    Our English Bulldog has been on Royal Canin for the past 4 years. He has been on the Weight loss food for almost 1 year. With this most recent bag, we are having the same issues everyone else below stated. He usually would dance around, so happy for his food, now he walks to it slowly and just stares at it. Not his usual self at all.

    On a more terrifying note, I have NEVER heard him whine or yelp in pain (even when someone steps on his foot by accident or when he runs into a wall from being so clumsy). He all of a sudden started screaming in pain any time he would move. It was absolutely horrible. Went to the vet and everything was normal. The only solution the vet could come up with was maybe he ate too big of a portion of food (the weight food expands pretty dramatically once in the stomach). So we cut him back even though he had never had this issue before with the same serving. Now he is screaming in pain again even with the smaller serving. I am definitely switching his food today! I agree with a few of the previous reviews that it seems something has happened recently with Royal Canin. Very odd that everyone’s pets are having issues after being on the food for years.

    Thanks for your vote!

    Reviewed Oct. 19, 2018

    Angry! So angry! We just brought home our new companion Rufus - 9 weeks old. It was breeders and vets advise to feed him the best - Royal Canin. Poor thing was thirsty ALL the time, lethargic, vomiting in mornings, diarrhea 6-8 times a day and then it turned into bloody diarrhea. Switched to chicken as soon as I noticed blood and Rufus was fine next morning. No drinking all day long, running in yard, keen to play and 3rd poop started to look more like it - no mucus, no blood traces, no whipped texture to poop. DO NOT LET YOUR PETS NEAR THIS TOXIC STUFF!

    Thanks for your vote!
    Process

    Reviewed Oct. 17, 2018

    I had a sweet little sheltie who was 7 years old who I loved dearly. She had allergies so she had been eating the Royal Canin Hypoallergenic food for the last 2 or 3 years. She loved her Royal Canin food and would get so excited that she'd run in circles waiting for it. I bought a couple of cases of the canned Royal Canin HP about a month ago which she had been eating. About a week ago all of the sudden she smelled her food and would not eat it. I then tried feeding her other food but she would not eat that either. She vomited later that night. The next morning the process repeated itself where she would not eat yet still threw up. I was now very worried since she hadn't eaten in 2 days so the next morning I rushed her to a vet.

    The vet performed blood work and told me her kidneys were failing and there was nothing he could do. He asked me if she had eaten anything poisonous and the only thing she had been eating was the Royal Canin HP food. I then took her to an animal hospital for a 2nd opinion and they confirmed the kidney problems but thought they could do something to help her so I checked her into that hospital. 2 days later the hospital informs me that in addition to the kidney problems she now had other complications to the point that I had to end her life 2 nights ago. It tore my heart out to have to let her go. I don't know specifically if the Royal Canin food was the cause but her symptoms matched what other reviewers have indicated and that was the only food I fed her. I wish I had the resources to have her food independently tested but I don't. I just wanted to share my experience so that people are aware.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Oct. 10, 2018

    I own two Shih-Tzus, an adult approx. 8 yrs. old, and a puppy 9 months old. They are fed Royal Canin Shih Tzu formula (dry) per vet and breeder recommendations, without incident until the past two weeks when I purchased new food. Both dogs became ill, vomiting, diarrhea, loss of energy, they smell the food and are refusing to eat! Dog food was purchased at PetSmart last week. I contacted Royal Canin USA 10/10/18 and customer rep stated they keep a sample of each batch manufactured and would check the batch sample. She suggested there may be a pin-point hole in the bag from shipping/handling and the dogs who have sharp sense of smell may detect something off!

    She failed to mention that R.C. has recently made changes to dog food formulas; I learned this from reading the Consumer Affairs review etc. These dogs are "family", expensive, and I'm terribly concerned about their health after they've consumed food and become ill. Totally disgusted and disappointed with the response from Royal Canin USA who suggested returning the product to PetSmart for replacement!!! or refund. We're considering independent lab testing of this last bag purchased, to determine content and quality.

    Thanks for your vote!
    Price

    Reviewed Oct. 9, 2018

    I have used the dry Sensitive Digestion food for approximately 2 years with no problem until summer 2018 when both my pets would vomit after eating. This went on for several weeks intermittently. I wondered if they were eating too fast, as both are enthusiastic eaters. After eating this food and vomiting 5 times in one day, my cat became withdrawn and lethargic. I then FINALLY thought to question the food brand itself, which I had trusted because it was vet recommended, expensive and supposedly high quality. As soon as I changed to a different brand of food, the vomiting stopped. After reading several similar stories here, I am concerned that there may be a production issue or recent additive that is causing this reaction in several pets. Our beloved animals are vulnerable, dependent on us, and unable to tell us what is wrong. I will not be feeding them this product again.

    Thanks for your vote!
    Staff

    Reviewed Oct. 3, 2018

    Just like the others had posted I had switched my dog to this food as a vet recommendation. Previously he had Orijen and Purina One with no issues. After a few weeks he started refusing the food. And then he started vomiting right after eating. Then he passed out in the yard after the last occurrence. Took him to the vet to have him evaluated. He's a 10 month old puppy who has always been healthy. He had swollen GI, high blood pressure, and as soon as we switched him to vet prescription food he started eating again. I thought it was a bad bag at first and opened the second bag I got for him, but the same thing started occurring. Thank you all who also posted the same experiences. This stuff is poison!!!

    Thanks for your vote!
    Price

    Reviewed Oct. 1, 2018

    Thanks to everyone who recently posted their experience with Royal Canin dog food. I had opened a new bag of Royal Canin Large Breed puppy food for our Golden Doodle last week and we had a very similar experience to what I have read so far. Diarrhea multiple times a day including in the house even though she is house trained, vomiting and less energy. What sold it for me was all of the sudden she would not eat her food right away, when normally she would gobble it down as soon as I poured the food in her bowl. Long story short, I am looking for a new brand of dog food, and will not be buying Royal Canin again. Thanks again to everyone who took the time to post, as you definitely saved me what I am sure would have been many expensive Vet bills!

    Thanks for your vote!

    Reviewed Sept. 29, 2018

    I am so glad that I came across this page and was able to read all of the reviews allowing me to put two and two together. My dachshunds have been eating RC for many years without incident. However have been sick for the last few weeks regurgitating after eating and upset stomachs which I have now narrowed down the timeline to when I started feeding from the latest bag. Lots of rands spent on vet bills and simply changing the food has solved the problem. No more sick dogs.

    Thanks for your vote!

    Reviewed Sept. 26, 2018

    Bought a new bag of Royal Canin Urinary SO that my dog has been on for years. We didn't mix in the old with the new since it was the same brand/formula. Severe diarrhea started after a day and stopped when we fed him chicken and rice for 2 days and started again when we tried it again. When I went on-line to see if there was a recall I found all these other posts about diarrhea.

    Thanks for your vote!
    Customer Service

    Reviewed Sept. 24, 2018

    Hi, I have purchase Royal Canin Giant Puppy feed for my Neapolitan Mastiff. After 2 days of this feed, he started to have diarrhea. We didn't know the reason initially but in the noon, when I noticed worms in the package. I was shocked because this never happened earlier but there were too many worms inside this. I trusted this brand and wrote them emails but every mail bounced back due to incorrect id provided, and they are not even answering calls. PS: I had to rush to my vet and give our little pup deworming and syrups to get him to be normal. In a single day he had 5 watery motions and 3 times vomitings.

    Thanks for your vote!
    Price

    Reviewed Sept. 23, 2018

    My dogs have been on Royal Canin from the beginning. 6 yrs and 1.5 yrs for the other. My daughter has a chihuahua also and it has been sick vomiting and diarrhea since the “ingredient change recently”. The vet has her stop the food and she has gotten better practically overnight. Well, I just opened a bag of the new stuff two days ago and my one started throwing up and the younger one had vomiting and diarrhea so bad it cost me 680$ in a vet bill. I WILL NEVER TRUST THIS COMPANY AGAIN! Please DO NOT FEED YOUR FUR BABIES THIS FOOD! I contacted PetSmart where I purchased the food and informed them I will be returning for a refund and explained what happened in hopes it will be shared.

    Thanks for your vote!
    Customer Service

    Reviewed Sept. 21, 2018

    We opened up a new bag of dog food and our puppy started getting sick. Our puppy has had severe diarrhea for the last four days. We would give her rice and then she was fine and every time we put her back on the food diarrhea again. We call R.C. and they said the changed the formula -- fiber went down and calcium phosphorus and glucosamine went up -- they deemed them minor changes and they did not need to notify owners. It is completely unacceptable not to communicate these changes to the buyers. After a few nights of being up with the dog and a hefty vet bill we are angry and hope this does not happen to another animal. Thanks to our vet for asking if the formula had changed and others posting on this site we figured out the problem. We will not be using this company.

    Thanks for your vote!

    Reviewed Sept. 21, 2018

    We recently started incorporating this food into our cat's diet to try to get him off hairball control treats that seemed to make him gain weight. We slowly noticed a change in his behavior (withdrawn, low energy), then he was not eating very well, and for the first time, vomited after eating. Our cat is a big, healthy male that loves to eat so this was not normal for him. After reading these reviews, I associated the time of his progressive deterioration with the timeframe of adding this food into his diet. I am going to immediately stop feeding it to him! He also developed a UTI while on this food. Might be a coincidence, or maybe not.

    Thanks for your vote!

    Reviewed Sept. 21, 2018

    Last Saturday, we stopped feeding our 15 year old Bichon Royal Canin for dogs with intestinal sensitivity. The diarrhea stopped. She is interested in food again. (She is now eating Science Diet for dogs with food sensitivities.) She has an appetite and she is absolutely putting on weight again. She has spunk again and we have our little pup back. Please read these reviews. Please listen to your intuition. We will NEVER feed our fluff baby any products made by Royal Canin ever again. It almost killed her.

    Thanks for your vote!

    Reviewed Sept. 16, 2018

    Our puppy has been on this since we first got him and we bought a new bag with new branding in August and he's had severe diarrhea off and on since. Nothing was working except briefly while he was on antibiotics. Since the new bag he also hasn't seemed very interested in eating. We took him off the food and we have seen a drastic return to health in under eighteen hours! I'm wondering if something was off with the food or there are some new ingredients in it since the rebranding but we won't be putting him back on it. That's for sure!

    Thanks for your vote!

    Reviewed Sept. 15, 2018

    Doctors kept pushing us to feed our cats this "scientifically proven" diet. Our doctors advised us to feed our cats this instead of ACTUAL natural foods (eg meat). According to doctors, cats should eat this instead of following the law of mother nature. Diarrhea and vomiting nonstop, our cats have shown an AWFUL reaction to ROYAL CANIN. We had to throw away several expensive rugs because our cats vomited all over it. Please do not feed your pets this food!

    Thanks for your vote!

    Reviewed Aug. 29, 2018

    I will NEVER feed my dog this again. I was told by a vet it was very good food but it seems they changed the ingredients recently. I wrote to them and ask and they said yes, they had made minor changes. Except it's not minor when sooo many dogs are becoming sick. My puppy began vomiting and had diarrhea. It cost me 86.00 euro to have a vet take a stool sample and run some test. Only to find it was bad reaction to food. The only difference in Puppy's routine was the NEW Royal food. I'm fuming, it was horrific to watch my poor Declan in so much discomfort. Never will I buy this again. If it's not broke, don't fix it. If it works don't change it. Why they did this change is beyond reason.

    Thanks for your vote!
    PriceStaff

    Reviewed Aug. 27, 2018

    I was introduced to RC a year ago by my vet. My 2 cats had been eating Wellness wet cat food for 4 years. In 2017 my old lady cat (18 years) was getting multiple UTI's and I had spent tons of money at the vet to get her better, but she became severely dehydrated and ill. We ended up having to put her to sleep in June 2017. We never switched food brands because we thought she was just old and it was her time. She also had a thyroid problem. We bought a new addition to our family in July 2017. We were still using the Wellness brand wet cat food. Only to later find out my 7 year old male was having complications with urinating. I took him to the vet right away, he had a UTI and was severely constipated.

    Vet gave meds and prescribed some lactulose to help with the stools. I Ended up switching his food to RC UTI wet cat food which was recommended by my vet. His UTI went away and our new kitten (only 6 month old) got a UTI. That cost me lots of money again. 3 cats in one year all got UTI's from Wellness wet cat food. So I switched to Royal Canin (RC) and both cats were fine up until this August. We purchased RC intense Beauty and High fiber in July 2018 and both cats have diarrhea and won't stop vomiting. This has been going on for a week. I'm so upset with these so called best brand cat foods making my cats ill. With the price we pay for the "quality" they say they put into the food this should not happen. RC just lost a loyal customer. Now I have to start my search over for another cat food for my babies.

    Thanks for your vote!
    Staff

    Reviewed Aug. 20, 2018

    My two cats have been on this for 2 years now without problem. Something has happened. The latest shipment in August had them both sick vomiting about an hour plus after, then diarrhea - a system purge. Curls up in a ball like a tummy ache. One cat recovered in 24 hrs. He is heavy and hearty. My other baby 2+ days. I ran him to the hospital after he was teary eyed and drooling profusely for hours as though he had been poisoned. I am devastated. I spend $200 a month for RC prescription food to do right by my cat who had a urinary blockage and RC's quality control has failed us. I am calling them this morning and returning all the cases I have to Chewy. I won't tell you what the vet bill was to rule out all the various cat diseases and issues - all negative and I've no houseplants etc. I've gone through the whole list. Two cats within one week - sounds like a case of food.

    Thanks for your vote!

    Reviewed Aug. 7, 2018

    Recent formula changes are making cats and dogs sick. My vet bill was $638 and my cat is now fighting for her health. Switch foods NOW. Dear Royal Canin: I’ve been feeding my cat “Intense Beauty” for 6 years, this summer, 2018 my cats began getting sick. I trusted your brand... SHAME ON YOU!! Please help spread the news if you’re a pet owner!!

    Thanks for your vote!
    Staff

    Reviewed Aug. 7, 2018

    Bought this food about 1 year ago as recommended by my vet for my 3 dachshunds. Ever since they have been on this food they randomly vomit or have upset stomachs. My female had vomiting, acid reflux issues and weakened immune system, had to be on probiotics on and off for months. My male dachshund had such dry flaky skin, weakened immune system (with probiotics as well) and extreme thirst and vomiting. My youngest 1 year old male has only been sick while on this food. I had them on 2 different foods before I switched to Royal Canin and they never had any of these issues.

    I've thrown away 2 bags of this food per the vets recommendation, only to be told to buy another "Fresh" bag, and to clean the dogs food bowls. I do fully believe their issues are related to switching to this food and I have since taken them off of it as I cannot keep having them suffer because the vet "says" it's the best food. After doing some research and talking to people I now see that this food is not as good as "vets" say it is, and a lot of vets are sponsored by Royal Canin and Science Diet so they are required to recommend these foods. This may not be the case for some of you, for me it appears to be so. Luckily I do not think any real damage to my animals was done other than a lot of money wasted on vet visits due to this food.

    Thanks for your vote!

    Reviewed Aug. 3, 2018

    My cat has been on this food for 2 years. I had a new batch of food and she started diarrhea with blood in it. She turns her head away from this food. She has had all the tests including a scan and nothing seems wrong. I kept her on a bland diet and she recovered gave her the R/C and it's started all over again. Maybe the content has changed. I have looked at the FDA and it seems they had a problem before. The customer support department have all the info including packet numbers but so far nothing. I am convinced this is the food she will not look at it so I have to find a new food. This has been going on for 4 weeks and even the vet can find no medical reason.

    Thanks for your vote!

    Reviewed July 31, 2018

    Since this dog food has been highly recommended because it is suppose to be specially formulated for a specific breed, I decided to give it a try because I was looking for the very best nutrition for my English bulldog since they are a very delicate breed. When I fed this to my dog he became very ill and had EXCESSIVE diarrhea. This went on for several days with no let up and there was concern he would become seriously dehydrated. I stopped feeding him the Canin and the symptoms went away. Also, after reading the ingredients in this dog food I don't understand why it is so highly rated! I would not recommend this.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 27, 2018

    Royal Canin Feline Cat food made my cats vomit 2X/Day for 2 wks! Earlier in 2018 I noticed the bags of Royal Canin Urinary SO were not vacuum packed. I called my vet, who assured me they were just fine. I fed it to my cats, and noticed they stopped eating it about halfway through the bag. I purchased a smaller bag, but again found they just stopped eating it after a few weeks. Long story short, my vet advised me to contact Royal Canin directly, who assured me that even though their bags of cat food are not vacuum sealed, that they ARE nitrogen flushed. Well, that means nothing to me, because the air we breath is mostly nitrogen anyway, and I think they are just denying liability. The bottom line, is that the DAY I stopped feeding them Royal Canin, they started eating again, stopped throwing up, and I am going to share this with everyone I know, in hopes that it will save your pet's life. Please do the same.

    Thanks for your vote!

    Reviewed July 15, 2018

    Diabetic Royal Canin product - First feeding of dry and wet food for our diabetic dog, vomited everywhere. This product sucks. Will consult vet for anything but this product. Followed exact veterinarian instructions. Happened on weekend, back to usual product.

    Thanks for your vote!

    Reviewed July 6, 2018

    We opened a new case of Glycobalance canned cat food. After my cats ate it, they began vomiting. There is no way it is caused by anything else. This is esp. dangerous for one of my cats because he is a bad insulin dependent diabetic cat! What happened to their food???

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 30, 2018

    I have been feeding my cats for 5 years on your Royal Canin food - they love it and never had any problems with it. Opened a new bag of food the other day and all if a sudden ALL 4 of my cats have gotten violently ill at the same time!!! Throwing up and vomiting and flatulence worse than a grown man!!!! They were so sick they couldn’t even eat after a day on this food!! Went to my vet this morning she said all of her cats and other cat patients have been getting just as sick on Royal Canin cat food!!! She called and spoke with you people about your food and you confirmed the formulas were changed!!

    My vet said as soon as her cats and her patients' cats stopped eating Royal Canin the vomiting, diarrhea and gas all stopped immediately... How can you live with yourselves for not notifying customers of your changed formulas? The fear this has caused pet owners is horrible!!! The terribly reaction the animals have had on the food is awful!!! Within 24 hour of eating from the brand new bag of food I had 4 very very sick cats running to emergency room!! What is wrong with you all??!! Why would you change formulas - I am returning all the food. Won't EVER buy it again and will be telling EVERYONE about this!!!! Negative 5 Rating!!! Is my real rating but this panel requires a 1-5 so I had to put a 1 star.

    Thanks for your vote!
    Price

    Reviewed June 27, 2018

    Our Maine Coon cat gets the dry Royal Canin Maine Coon cat food. She loves to eat the large crunchy pieces. The downside is that it's expensive but she's worth it! It also keeps her beautiful coat shiny and smooth.

    Thanks for your vote!

    Reviewed June 23, 2018

    They have this pet food in both nonprescription and prescription for both cats and dogs. The nonprescription Royal Canin food has a variety of flavors especially with the wet food but the prescription food unfortunately does not but it is still amazing. I have a picky eater and he absolutely loves this food. It is so worth the try. I have met others whose pets also loved the food.

    Thanks for your vote!

    Reviewed June 2, 2018

    I have been advised by my vet to put my three cats on SATIETY Royal Canin dry food. As I have been feeding them Hill's young adult dry food for some years thinking that I was doing the right thing, I was devastated to find out about firstly, dry food is not the best food for cats rather wet food is by far better for them... I have tried out several types but can't seem to find one that they all like. I've tried out different types of dry food too just to give them a little along with the wet, but as I haven't been able to find a good wet food they're mostly getting the dry until I do. Only thing is the ones I've gotten, they either all or one of them don't like, or they throw up.

    Also doing research, and reading reviews on the do's and don'ts of feeding cats has left me feeling terrible that I haven't been feeding my cats properly even though my vet had advised me to feed them the hill's young adult dry food. Now I'm reading about Royal Canin reviews, but I haven't seen any mention of the SATIETY Royal Canin dry food reviews. So I don't know whether to avoid Royal Canin altogether. Any advice will be welcome.

    Thanks for your vote!
    Staff

    Reviewed May 31, 2018

    I have been feeding my 11 year old blue point Siamese RC Siamese hard food for approximately 5 months (due to vomiting issues). For the past 6 weeks it appears that her body is emitting a foul odor. I took her off of it and put her back on Fancy Feast hard food. The smell went away, but she began vomiting again. Back on RC and the smell is back. Is anyone else experiencing this issue? She is a very healthy cat, no health issues. Her behavior is the same. I have an appointment for a check up. It just seems very odd.

    Thanks for your vote!

    Reviewed May 7, 2018

    We have a Cava-Tzu. We always feed her Royal Canin nuts. Very nutritional. Keeping the stomach perfectly natural... and bowel movement solid. Her coat is always in lovely condition. We highly recommend Royal Canin products.

    Thanks for your vote!

    Reviewed May 4, 2018

    Our dog likes the Royal Canin food. It seems to be very digestible. Our vet always says we have a healthy dog. And he recommends this brand of food. I recommended it to friends and family.

    Thanks for your vote!

    Reviewed May 1, 2018

    Just purchase 3 small cans I could find of the old ingredients. New ingredients full of chicken by-products and pork by-products. Nothing healthy or vet recommend worthy in this junk (Kitten Instinctive Canned Food).

    Thanks for your vote!

    Reviewed April 30, 2018

    I hate to write a bad review. I was recommended to switch to Royal Canin Digestive Care about 12 weeks ago. We did a slow transition from their current food. About a month in the oldest cat started to vomit every other day at first, then to several times a day. I took him into the vet three times trying to figure out the cause, sent lab work off and a number of other things. The other two cats started to vomit a few weeks ago about every other day as well. After doing research I found out it's the food. Glad I have finally found the issue. Back to their old food!

    Thanks for your vote!
    Staff

    Reviewed April 29, 2018

    My dog had digestive problems so she was put on Royal Canin Gastrointestinal dry food. The Rx gastrointestinal food is meant to be low in fat and easily digestible. Too much fat posses risk of pancreatitis a serious illness. This worked very well and she is back to normal. I am now slowly introducing a Royal Canin Poodle food to her which seems to be going ok and is not overkill on proteins.

    Thanks for your vote!
    Price

    Reviewed April 28, 2018

    We use Royal Canin prescription food for sensitive stomachs and we have to buy it at a vet’s office. They do sell Royal Canin at Petco, although not the exact one. However, in a pinch, I would buy from there. We tried numerous foods, but Royal Canin prescription gastrointestinal sensitivity is the only one that has not caused any digestive issues. It’s a great food. Expensive, but very much worth it.

    Thanks for your vote!

    Reviewed April 21, 2018

    We recently adopted a Rescue dog, a pug approx. 7 to 10 years old. His family had fallen on hard [$] times and dumped him when they moved to our town. We had almost no history on Jimmy so our vet was [to say the least] challenged in sorting out some of his obvious issues. The biggest was finding a food he could keep down. After many false starts, we finally tried Royal Canin and the result was almost miraculous. Jimmy not only had an instant digestion turn around but began to fill out. His protruding rib cage disappeared from view and with his new energy level we were able to pretty much scrub our concerns. My thanks to Royal Canin for making our rescue dog happy and a pleasure for us.

    Thanks for your vote!

    Reviewed April 17, 2018

    I am a breeder of Ragdoll cats. I have given my cats RC dry food for Ragdoll cats but now do I start to see that my cats have lost much of their hair. My oldest have lost much hair on her scalp, another of my cats are very thin and seems to could not digest the food. They also puke very much, they are indoor cats.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed April 13, 2018

    Please DO NOT feed your cats this food... I have been feeding my cat Royal Canin dry cat food for 5 or 6 years now. Someone who works at my vet's office fed it to her cat so I figured I would review it. The reviews seemed more than decent at the time. However, I did not read any consumer report reviews from this site. My cat would sometimes throw up afterwards a lot and sometimes not at all. It was always so random. She eats fast at times and swallows a lot of air, so it was hard to determine why she was throwing up. I tried various dry cat foods within the Royal Canin brand and if one made her throw up even more so, I figured, well, let's try a different recipe. She seemed pretty stable on it for a handful of years with the occasional throw-up. The excessiveness even stopped for a good while.

    My cat is now 10 and I just adopted another cat last year that is 3. The 3-year-old was doing fine on the food and the 10-year-old has been throwing up a LOT since January 2018. We thought if it was the food wouldn't they both be throwing it up? Well, it just took some time until my 3-year-old has started on and off, too. We switched their food from sensitive stomach, to hairball control (thinking it was maybe excessive hairballs), then back to indoor adult. The food they seemed to do the best on was the indoor adult one. The odd thing is, one bag they are fine and then the next they are not!?

    There are just too many questions we have regarding this food and why it makes our cats puke DAILY. Yea, our cats have clean bills of health and we gave the food many chances. Over time, it just seems to be getting worse. I really hope that the company is not just throwing anything into their food and are getting away with it?! I will be switching cat food today! One of my cats is losing weight because she can't keep it down long enough, it seems. I am very disappointed in the brand. It is so inconsistent. One bag they seem fine and the next they are not?! What would be the reason for that? I just hope no long-term damage has been done internally, at this point. I will be taking them in for a new check-up now that they will be off this food.

    From what I have read, Mars does not test Royal Canin food products. They test some other brands they market, but not Royal Canin. This is what I have read online. One can do their own research, though. The pros and cons of pet food testing can be quite controversial, anyway. I am not sure it would make a difference either way, as most testing is done for 6 months in a controlled lab environment, whatever that may be.

    Thanks for your vote!
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 23, 2018

    I had never owned cats prior to adopting my cat Sally in April 2016. Therefore, I thought my vet would know what food was best for her. Shortly after getting Sally, I rescued my other cat, Phillip, from a terrible hoarding situation. I fed them both Royal Canin Kitten Instinctive like my vet suggested and it went well. However, when both my cats approached around a year old, I decided to switch them to Royal Canin Cat Instinctive. At first, I didn’t switch them slowly enough, and Phillip puked, which was my fault.

    A few month later, I tried again and followed exactly as my vet instructed. I started with 1/4 tsp of adult food mixed with the kitten food. This 1/4 tsp made Phillip defecate on the floor; something totally out of character for him. The feedback I received was “Oh, Royal Canin makes food for sensitive stomachs.” My response to that was “No. I shouldn’t have to give him a sensitive stomach formula. I want a brand where none of their products make my cat puke and have diarrhea.”

    So now, I feed both Sally and Phillip Weruva. I didn’t even have to slowly transition them to Weruva. They could eat full portion sizes from the beginning and neither has ever puked. I’m very surprised Royal Canin hasn’t even produced one grain free kind of cat or dog food. Another thing I don’t like about Royal Canin is that they don’t have flavor options. They just have one flavor per type of food, and it looks like ground up animal parts with some crap fillers. This brand also cost just as much as other brands that are much healthier like: Weruva, Tiki Cat, and Instict.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 20, 2018

    My cat had a urinary blockage on 3/16/18. He had emergency surgery to catheterize and remove the crystals from his bladder. The vet prescribed Prescription Royal Canin Urinary SO cat food. The first day home, he wouldn't touch the Royal Canin prescription wet food. He would eat the dried food only after extremely hungry. He has been drinking water and urinating with no problem. Every time he eats the Royal Canin Urinary SO dry food he throws it up within an hour. He has been doing this for 3 days now. I called the vet to try another brand. She approved Purina Pro Plan Urinary dry food. Something is wrong with the Royal Canin Prescription Urinary SO Cat Food. My cat has never vomited like this before.

    Thanks for your vote!

    Reviewed March 15, 2018

    As most of the other complaints I have been using RC for 4 years for my cat and now my dog. (Regular Sterilised 37) However this year we purchase a bag that makes both animals sick... Clearly there is a trend of diminishing quality of these products and it is SERIOUS and should be addressed as such. Yet RC has a very casual approach with their refund policy. If this were human food it would be all over the news, the products would be recalled and the company would be under serious investigation.

    IT IS NOT NORMAL FOR YOUR ANIMALS TO VOMIT BECAUSE OF THE FOOD YOU FEED THEM. As consumers we trust that all health and safety requirements are adhered to, that the company goes through the correct and required procedures to ensure they don't produce and SELL a poisonous product to the public. However with batches coming out since 2017 being toxic and making animals sick - they seem to treat this as business as usual. Surely if you will cut corners with the production of your products then your product should be removed from the market immediately!

    Thanks for your vote!

    Reviewed Feb. 20, 2018

    I totally agree with the reviewer below. So, sorry to hear that her cat died, but I had the same thing happen with the November 2017 batches, 2 new batches of Royal Canin Wet Food (different flavors). Two of my cats started vomiting on a few cans opened in both flavors. The third cat smelled it and wouldn't touch it. I returned both boxes to PetSmart for a full refund, thinking they were just a bad batch. It's the ones now that have the new labels that are the problem. I was able to get some more of the old ones and compared the labels of the Ultra and they are definitely different now.

    Now, I am in search for a new cat food as I tried a few cans again out of completely different new batch with the same results. So, Royal Canin, there is a problem with the new formula. I don't know what you did, but after years of using your wet cat food, I will not be using again unless it is changed back. I still use the SO dry formula to prevent crystals and have not had any problems with that. I will report this too to Royal Canin.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Feb. 16, 2018

    In 2007 I rescued a little puppy mill dog I called Lilly Rose! She had many internal and external deformities and problems--food was not one of them. I abided by my vet's recommendations as he would be my vet for 22 yrs. until he retired last spring. He was the type of vet who explained everything to you in English, showed you test results and x-rays. If he could not find an answer right then he would research after hours and call you at home to see if you wanted to try something new he had discovered! Lilly, because of teeth issues caused at birth, needed small bits to chew on!

    My vet decided to retire in 2016 and sold his business to a young female vet from Alaska and still worked there until she got settled in. Two years ago my neighbor (who would not spay or neuter her animals) gave me a little male kitten who was in trouble because people know I will do my best by all my rescues. In Nehalen's welcome pack was a bag of Royal Canin kitten food! I had never heard of this brand. I have 2 other cats who will be 8 and 12 this year and one was on Hill's Science Diet Metabolic for weight control, but loved to get into everyone's food including Lilly's!

    I did a little research--not much--to see if Royal Canin made Little bites for Lilly's teeth which they did! I ordered a small bag and Lilly scarfed it down like there was no tomorrow! Within a month Lilly was drinking water like there was no tomorrow and so was Sarah the overweight cat who was also eating Lilly's food. By January 2017 Lilly was very ill! I rushed her to the vet but did not get to see my vet but the new vet. Her digestive system had been ripped apart and as we waited in the examining room her stomach was cramping and she was shooting blood from her rectum--nothing else!

    I left her there not knowing what was wrong or if I would ever see her again. The new vet patched her up overnight, but did not change foods or seem like that was the problem! (My vet would have asked about food right away because I had fed her and my Sheltie Iams which made them very sick and my vet knew exactly what to do and told me Iams is the worse food on the market!)

    This began the worst year of Lilly's and my life! Because of this food Lilly became a diabetic (requiring 2 shots a day) and went blind, had chronic pancreatitis flare ups! Also in the mix the new vet gave Lilly itch medicine for her many allergies which the old vet said could be deadly if given for long periods of time and had prescribed another safer alternative drug. This enlarged Lilly's liver, by December, Lilly (still on Royal Canin's prescription glycol food) could no longer breathe, fluid was filling her lungs and a tumor was in her stomach, or so they said.

    They showed me no test, no x-rays and gave me no other options but to end her life. Living in a small coastal town leaves little or no options for good vets or doctors I'm finding out! I spent almost $10,000 that year to save Lilly from what I now know was deadly food and I am on a fixed income and struggling to repay all my maxed out credit cards! Meanwhile I now have 3 cats that are sick from this food which was prescribed by this vet and as of tonight will never eat again, but what damage has been done to them, I do not know until I find a vet I can trust!

    I have witness first hand what this food can do, so I beg the public that, just because it costs the most and has these glowing commercial reviews, if you love your animal--dog or cat-- please don't feed them this food and if you do and you notice any digestive changes--GET THEM OFF OF ROYAL CANIN unless you want to lose your beloved child as I did! I would not give this food any stars if I could. Royal Canin is animal poison!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Feb. 1, 2018

    I took my dog in for a urinary tract infection. But let's backtrack a little. I used to feed her Blue Buffalo FOR many years. All the sudden she started having diarrhea frequently. I noticed the food itself looked different and emailed the company just to get 20 questions back. I said forget it and switched to RC digestive health. Since then no diarrhea but my dog started getting UTIs about 2 years into feeding her RC... After her 3rd UTI switched her to RC Urinary S/O. The vet said more than likely she had Cushings Disease. After treating my girl on antibiotics (the 3rd UTI) for 10 days along with this food I saw no improvements... If anything her symptoms were worse. The first trip to the vet they did an ultrasound (which they never showed me). Said her bladder was inflamed.

    Called them on the 10th day and said this isnt working. Scheduled yet another appointment immediately. Another ultrasound showed an improved bladder, yet I was never shown the test??? They then wanted to. test for Cushings. My dog was there ALL day. She had a seizure the very next morning. However when she had her 2nd UTI I rushed her to an emergency vet in the city and they performed a culture. The vet said her urine was very boring. Now I'm jumping around a tad but in the 10 days my dog was on Urinary S/O nothing improved and it got WORSE. I lived 2 months of heartache thinking my dog has cushings yet showed no other signs other than drinking and peeing excessively. (Yes this is a sign of a hard to diagnose disease... But seems to be the bipolar answer in humans but in this example... dogs.)

    All the while I questioned my vet about the urinary s/o and they said, "Oh no, it shouldn't be what is causing her to continue peeing in the house and having to go out 3xs a night..." Well I did a TON of research online. Bad reviews of Royal Canin were found... As long as you dig past all the bad. I mean you pay like $80 plus a bag and you think of course it must be good. In my search to help my girl with CUSHINGS I found that not only the ingredients are BAD in RC and you might as well feed the cheapest food possible if you're going to feed RC, but the biggest thing is that I found in my research is GRAIN FREE is the way to go. I dont know if my girl has cushings 100% as of course none of the tests for. Cushings are 100% accurate.

    Within a few days of switching her off of RC to grain free I see a huge difference! She quit constantly panting at me and waking me up repeatedly in the middle of the night. Now my baby is back to normal after very much heartache of. thinking I needed to put her on very aggressive meds... Thank God I did some soul searching and researching before I put my trust into one vet or continuing to feed my precious fur baby this toxic vet recommended food. Very unhappy with this food and will never recommend. Read the crappy ingredients!

    Thanks for your vote!

    Reviewed Jan. 25, 2018

    Royal Canin dog food: All my dogs and granddogs thrive on this food. It was chosen by our family veterinarian who gets no kickback or revenue from this company or any other dog food company. Except for some specific conditions which only Hill's Science Diet formulas are available.

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 24, 2018

    My two senior cats very much enjoyed Royal Canin Adult Selected Protein (PR) food until the last batch I purchased in November 2017. Long story short, one of my cats died after experiencing extreme vomiting and dehydration, all within two weeks of starting the new batch. That particular cat did what many cats on this board were doing - burying the food, destroying it by getting it wet, etc. I am not saying my cat died because of the food. I am, however, questioning if the food had anything to do with my cat's illness.

    This matter has been brought to Royal Canin’s attention and a case has been opened. What is unfortunate is that while my concerns were brought to their attention, the response received from RC was that no other cat owners have filed complaints, yet I see many people on this board stating their cats were vomiting, had diarrhea, etc. That said, I beg of anyone reading this review, if you at all question that there might be something wrong with the food, call the company! If there is indeed a problem with this food - or any other product for that matter - a company cannot fix the issue if they do not know.

    Hypothetically, if there is something wrong with this batch/lot of food, and had it been brought to RC’s attention earlier, there would probably be far less people posting about sick kitties. I’m grateful you posted here as it did give me some solace - now I beg that you file a complaint with Royal Canin, too! PS My other senior cat is a bit more of a scavenger than the one that died. She did not get sick but what I didn't realize was that she had stopped eating the food.

    Thanks for your vote!

    Reviewed Jan. 1, 2018

    Moved to a new area, got a new vet, and had to switch to Royal Canin Hydrolyzed for my two cats since the vet couldn't order Hills or any other brand. That should have been a warning sign to me but I trusted them. After the first batch and starting the second, both of my cats have had terrible bowel movements, at first, constipation, and then now massive diarrhea. After multiple visits and tests, no recommendations, only more meds. My cats started trying to bury the food as well and the vet was still stubborn that it wasn't the food. I gave my cats soft food and the diarrhea stopped, but once I gave the RCH it started up again. Hundreds of dollars lost and I should have trusted my gut instinct that this food was cheap and go somewhere else.

    Thanks for your vote!
    Staff

    Reviewed Dec. 6, 2017

    I feed my dog the Royal Canin for Poodles. My poodle has been eating it all her life (since July 08). We have never had a problem with it. She seems to enjoy it. We have offered her other food that she declined. I highly recommend the Royal Canin for Poodles.

    Thanks for your vote!

    Reviewed Dec. 6, 2017

    I find that food specific to the breed works much better for my dogs than the generic brands. My dogs like the Royal Canin Pet food and are healthier than my last dog.

    Thanks for your vote!
    Price

    Reviewed Dec. 5, 2017

    We had our Shepherd on this food and our 8 yr. old Basenji mix has been on it since he was 8 mos. old. It is a high quality food for a great price. Shopping around guarantees you the lowest price possible.

    Thanks for your vote!

    Reviewed Dec. 4, 2017

    I've been feeding Royal Canin to my dog since she was a puppy. The food was recommended by the breeder and approved by my vet. I particularly like that the food is supposedly matched to the size and breed of the dog. My dog actually eats it, which is a different experience from other dogs I have owned. This is my first experience with this dog food and the first time I have ever had a dog who consistently ate what they were being fed. My dogs also eat fresh vegetables and fruit on a daily basis along with it.

    Thanks for your vote!

    Reviewed Dec. 3, 2017

    After years of having my puppy back and forth to the vet and treated with steroids. We relocated and new vet suggested changed food. Royal Canin was perfect. My dog has been healthy ever since! No red tears from her eyes or tender paws from licking. So happy with their hydrolyzed dog food!

    Thanks for your vote!

    Reviewed Dec. 2, 2017

    My dog was a picky eater, and only liked Cesar's dog food. As she developed diabetes, I switched her right away to Royal Canin and she loved it from minute one. Before I also had to feed her by hand. As soon as she got the Royal Canin she gobbled it up on her own! I highly recommend it. But it is not easy to find, especially when you need a prescription for the type you need.

    Thanks for your vote!

    Reviewed Dec. 1, 2017

    I buy Royal Canin as a supplement to the prescription diet food I get from the vet. I give the yorkies the dry version and they really enjoy it for their evening meal.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 30, 2017

    My cat has been eating this Royal Canin Feline Health Intense Hairball since July and suddenly just stopped eating it. I had to take her to the vet, on Saturday where she has liver issues. She is only 4 years old and this food is the only change in her diet. It did help with her hairballs, but certainly not worth her current issues. She had a shot of an antibiotic and just hope she will get better. I wish I had seen this site before I changed her food.

    Thanks for your vote!
    Staff

    Reviewed Nov. 30, 2017

    RC Medical "Hepatic" has met the needs of our 13 year old dog with her compromised liver function. It has allowed her to live on, after her near-death experience two years ago. And she loves it!

    Thanks for your vote!

    Reviewed Nov. 29, 2017

    Royal Canin was prescribed for my dog for crystals in her urine. The ingredients did not look good from what I know about dog food, but it worked and got rid of the crystals. I only fed it to her because I had to.

    Thanks for your vote!

    Reviewed Nov. 28, 2017

    The S/O has been a lifesaver for dog post kidney stone surgery. Recommended by vet and purchased at vet. The dog loves the taste and has had no reoccurrence of kidney stones.

    Thanks for your vote!

    Reviewed Nov. 27, 2017

    Daisy is a Yorkie Terrier and 7 years old. Royal Canin was recommended by my Daisy's Vet. Since Daisy leaves a clean plate when she eats I assume she really likes it.

    Thanks for your vote!
    Staff

    Reviewed Nov. 27, 2017

    Royal Canin is great. My puppy loves it and my vet sells it so I know it is a good brand/option!! The pieces seemed a little big to me at first for a puppy, but he hasn't had any trouble eating it.

    Thanks for your vote!

    Reviewed Nov. 26, 2017

    Royal Canin was given to us by the breeder, our puppy/dog kept getting sick on it and throwing up so we finally quit using it - we went back to the food we had fed our previous dog.

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 25, 2017

    Since Royal Canin got hacked back in July, my dog gets a vet approve food I cannot get, so she gets another vet approve food from Royal Canin. When you call they will tell you, "Well we are doing everything we can do to get your dog its special food, just feed her something else, we been hacked." My dog needs that food to help her live better.

    Thanks for your vote!

    Reviewed Nov. 24, 2017

    Had some delivered bad but Royal Canin Pet Foods made good with two free replacement bags and a very large book. Even though we have to buy it online or go to the next big town (almost 150 miles away), we don't feed our German Shepherds anything else.

    Thanks for your vote!

    Reviewed Nov. 23, 2017

    I've always liked Royal Canin but I wish the prescription foods in general would not contain so many unhealthy chemicals. But Royal Canin is not as bad as Hill's Science Diet, Which I call chemicals in a bag. My animals are all very picky but both my dogs and now my cats are on Royal Canin prescription foods and the food really appeals to them in taste.

    Thanks for your vote!

    Reviewed Nov. 22, 2017

    My dog is allergic to a lot of ingredients & can only eat the rabbit & potato & the venison & potato. Unfortunately the venison has been unavailable for over 6 months now so I can only give one type of food with absolutely no variety. It might not matter to my dog that she gets the same exact food day in & day out, but it bothers me a lot.

    Thanks for your vote!

    Reviewed Nov. 18, 2017

    My 15-year-old cat has been eating RC food for years. She just started getting rather severe diarrhea yesterday and this morning she isn't really eating her wet food... which is unusual for her. I can't say for sure that it's the new cans of RC wet food we just bought on Amazon (maybe with this new formula) but it does seem suspicious that this is happening when so many other pets are having the same problem. I'm going to start her on some other food ASAP! Hopefully that will clear things up.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Nov. 16, 2017

    I recently purchased Royal Canin Urinary SO. After feeding this poison to my dog for one week, she became extremely lethargic and lost enthusiasm in her favorite activities. She refused to eat any more food, but would cave when she realized we wouldn't feed her anything else. Her refusal should have been a warning to us, but it wasn't. Along with lethargy, my sweet dog's paws became red and swollen. She was constantly licking them. Red, flaky welts also started breaking out on her back and she developed a pink rash on her belly. I took her off Urinary SO and within no more than 24 hours her symptoms dissipated. Three days later, she is back to her spunky self, her paws have returned to normal and her rash has cleared. I will never use this food again. I am disgusted by this product and I am alarmed thinking about what might have happened if my poor pup was kept on this food regime.

    Thanks for your vote!
    Loading more reviews...

    Royal Canin Pet Foods Company Information

    Company Name:
    Royal Canin Pet Foods
    Website:
    www.royalcanin.com