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Royal Canin Pet Foods Reviews

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About Royal Canin Pet Foods

Royal Canin sells breed and life stage tailored nutritional dog and cat food products in veterinary clinics and retail stores throughout the United States. The company has more than 200 formulas on the market, which lets owners find dry and wet pet food for a variety of dog and cat breeds and sizes.

Visit www.royalcanin.com/us
Pros
  • Real ingredients
  • Money-back policy
  • Vast selection
Cons
  • Some formulas pricey
  • Grain-free not available

Royal Canin Pet Foods Reviews

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    Page 6 Reviews 530 - 680
    PriceStaff

    Reviewed Dec. 4, 2013

    Started feeding my 7-month Toy Poodle Royal Canin Puppy x-small dry dog food. She seemed to tolerate it fine. Then all of a sudden in order to get her to eat it, I had to hand feed her. Now the last 2 days, she has been sick, lethargic and droopy eyed. I gave her Pepto yesterday and held the food last night and she perked back to her normal self. She woke up all peppy. Then again this morning not realizing I gave her the food and here we go again, same reaction. I will be returning the food to Pet Supplies Plus and yet another day of Pepto. Had I realized this yesterday I would have not given it to her again. I am very angry that this expensive food that you think is good for your animal does this and to even think they push this in the store claiming it's the best you can buy.

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    Customer Service

    Reviewed Dec. 1, 2013

    On 11/29/2013 I posted on here about Abby, my 11 year old persian cat. She spent 2 days in the ER and the vet confirmed she has pancreatitis. The vet also confirmed that cats usually get pancreatitis due to an allergic reaction to food. I have been giving Abby Royal Canin Urinary SO for 3 years and this is the first time this is had happened! Given all the responses on here, I am pretty confident the food was the issue and I intend to call Royal Canin and complain. I am going to send them a copy of her diagnoses and see if the vet is also willing comment on this. The vet recommended I change her diet to a more hypoallergenic brand, a venison based product. I am waiting patiently today to learn if I can take Abby home.

    I think given the amount of recent comments, there has to be something wrong with certain lots of Royal Canin Urinary SO and the company needs to be aware of this. Also other consumers. I am curious as to how many incidences of sickness has to take place before they will recall a product. This is something I am going to look into.

    I felt this was a good place to post this and I hope if other people are having the same issues with their beloved pets, they know that a change of diet may help.

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    Staff

    Reviewed Nov. 30, 2013

    Our 10 year-old cat has enthusiastically preferred this dry food over the canned Royal Canin Urinary SO for approx 7 years (after being diagnosed with cystitis and vet's recommendation that this brand and combo be a permanent diet). With the recent purchase of a new bag, he began throwing up after eating the dry food (not hair balls - obvious dry food vomit). We always store it in its original air-tight bag. We tried decreasing the amount. Didn't help. Then pulled it from his diet completely. Now, when offered the dry food, he sniffs it and walks away.

    This is totally out of his behavior as he loves to eat. Since stopping the Royal Canin Urinary SO - moderate calorie dry cat food, no more vomiting. We are investigating and appreciate everyone's shared experiences. BBO/MA 09142014/CAD 14SEP2014 10:26 R4 HECHO EN/FABRIQUE AU/MADE IN USA...... TAG INFO: P484366B.

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    Staff

    Reviewed Nov. 29, 2013

    I have been feeding Abby Royal Canin Urinary SO for about 3 years. She is a Persian cat, 11 years old. She has always been a bit on the vomity side. She doesn't like to be brushed and has long hair, so hairballs are the norm. On Friday (11/22/2013), she had a bout with a hairball, or so I thought, and seemed fine over the weekend. On Monday (11/25/2013), she started up again and even produced a large long hair ball. Immediately thereafter, she threw up significantly all that she had just ate. I suspected she had an upset stomach. She continued to throw up off and on from Monday on. About 2-3 times. Again, this didn't seem too unusual, but I was on high alert.

    On Wednesday afternoon, she just stopped eating and drinking. She would come up to her bowl to eat, but then immediately start gagging. I first thought a hairball was stuck and decided to give her sometime. However, when she started to get lethargic, I decided to take her to the vet today (11/29/2013). The vet has diagnosed her with pancreatitis. I don't know if there is a direct correlation, but reading all these posts with similar issues in cats, many starting in the fall of 2013, I am starting to wonder if there is a causality between the food and her sickness. I purchased her food online at Petfood Direct. It was purchased on 10/31/2013. I couldn't find a lot number, but the purchase by date is BBO/MA 09/26/2014.

    I started feeding her the new bag around 11/11/2013 and it was a week later, she started to vomit. Everything that I have read on pancreatitis states generally the causes for it are unknown; however, it is usually due to diet. I don't want to be an alarmist. Like I said, my cat has a history of puking, but never EVER not eating, so I can't help but wonder/worry if there is connection between this new bag of Royal Canin SO and her suddenly getting so sick. I will update if after talking to my vet, they think there may be a connection. In any event, I just felt necessary to post what happened to me.

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    Price

    Reviewed Nov. 27, 2013

    All of our cats (7 indoor domestic shorthairs) seem to deal with LUTD on one level or another so my vet put the household on Royal Canin SO. I bought the 17.6 lb. bag and a case of the 5oz. cans. This was early November 2013. They "ate" it after introducing it slowly, but I could tell they didn't "love" either the kibble or canned. I've gone through most of the food and was doing an online search for it to do some price comparison and saw that it's a different name than what I have. It's now being called SO 33, whereas my bag only shows SO. So being puzzled I came across the Consumer Affairs website and saw the shocking reviews about the product. Immediately I called my vet and also sent a link to the CS website and begged them to not sell it to another soul until this is figured out.

    My husband is now on his way to the vet to get Feline CD and we have completely removed the food from their dishes. I don't see an actual "Lot Number" on my bag, but if it's under the UPC code, it's 470718 / P470718B. The UPC code is 3011147018. It's "Best By" date is 9/14/2014 and it says it was made in the USA. None of my cats have gotten sick so I'm thinking this must be an older batch. Plus the fact that it doesn't state "SO 33" but just "SO" makes me believe that too. My heart breaks for those who've watched their pets suffer and/or die. This is simply unacceptable. I'm looking into how to contact news organizations so that word can get out. We are a small few of what I'm sure are thousands of pet owners who are feeding their pets this poison.

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    Punctuality & Speed

    Reviewed Nov. 26, 2013

    In all fairness, Royal Canin has always been responsive to my issues with their foods from time to time. Previously I wrote here about the size of the kibble in the Special 33 being smaller than usual, taking pics of it because my cats would not eat it, even though it was fresh from a newly-opened bag. The company said that maybe they wouldn't eat it if I stored it in bins where it could get contaminated. I do store in bins as I feel they offer more protection than an opened bag... and my cats go through the bag in less than a month, plus I wash out the bin after one batch is used and another is added. They also said that mine was the only complaint about that particular lot number.

    I suggest that any of us that have issues in the future write or call them and identify what lot number, etc. so that they can track issues. They had already ordered two replacement bags for me since I tossed the food that my cats and my ferals too would not eat, and before I decided maybe I should take the refund instead... So when they got here a week or so later, I was happy to see that it was a different lot number/date stamp, since the 4 bags I'd just gotten were all from the lot that my cats were avoiding. I put the "new" Special 33, still off size from what I have grown to expect, it was smaller like the kitten kibble... out and voila! All the cats including the ferals went straight to the dish and started eating it up like old times. Go figure.

    I have no idea what happened with that lot that they think is "okay," I still have some of it, but I think that somehow something went wrong... maybe the way it was stored there, something in the taste, or worse... not a clue, but only if we get proactive about what date, what lot, when, where, and what happened and report back to the company, can we expect them to verify it (hopefully). They did mention when I asked that there was a "slight, formula change" in August 2012. However, they did not tell me what that was.

    I was not aware that RC is under the Mars umbrella of companies, and wonder when they stopped being a privately owned Canadian company or what the exact ownership structure is... Frankly, I hated going out and testing 5-6 new brands of cat food, but now that I have done some of that, I'll probably always try to mix and match so if there is something wrong with one brand, maybe they will at least show me and gravitate towards the other.. Best of luck...

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    PriceStaff

    Reviewed Nov. 25, 2013

    My 2-yr-old Mini-Dachshund has been on Royal Canin since she was 8 weeks old as recommended by a sales guy from Petsmart and our vet. She periodically gets sick (mostly vomiting, but occasionally also diarrhea). I brought this up to my vet when my dog was about 6 months old and I was told that Dachshunds commonly have sensitive stomachs (this is my first Dachshund) and not to worry about it. So on and off for the last 2 years my dog gets sick.... It seemed to happen a lot more often in her first year when she was eating the RC puppy formula. Then she switched to the adult small kibble, mixed with the RC Dachshund formula and was sick less often. But she was gaining too much weight so we switched her to the adult diet formula and she has been getting sick more often again and most recently has vomited the past 2 days.

    I never suspected it was her dog food (and she does not get any human food) but since she is about done with this bag, I went online reading about different brands of food. I am SHOCKED to find all these reviews and it now makes sense that she's been getting sick from her dog food. I was raised with dogs my whole life and they NEVER got sick, and we fed them the cheap stuff. I can't believe this expensive, supposedly top of the line company is distributing DEFECTIVE pet food and not doing anything about it. I've been poisoning my dog with this crap since she was 8 weeks old!!! I'm livid to say the least and will be filing numerous complaints and a possible lawsuit until the company does something about it and stops poisoning our pets!!!

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    Reliability

    Reviewed Nov. 19, 2013

    I've been feeding RC Special 33 for years. I am a breeder and have quite a few cats. They have always loved RC until a few weeks ago. I noticed that they were not eating their dry food very much and were waiting for their daily wet food. I have been seeing an unusual amount of diarrhea as well. On top of that, I noticed a few weeks ago that the kibble in one of the 35 pound bags of Special 33 did not look like what I am used to seeing. I remember this happened about a year plus ago, and I told a representative of the company about it. She told me I should have saved the bag and I could have gotten a refund.

    This time, I called the company, saved the bag and contents, took photos of smaller sized Special 33 kibble next to the usual, normal size and sent them the photographs marked with the lot date. It was AGO 19, 2014 7:53 RI (in another spot it says August). I talked to tech support and told them I feel there is something wrong with this batch of food, since my many cats were refusing to eat it, whereas never before. They offered to send me 2 replacement 35 pound bags the next day. I've been waiting about a week and the bags aren't here yet. They said they were having "shipping issues."

    I then fell back on two more 35 pound bags I had. One came recently with a “Buy-2-Baby Cat - get 1 Special 33 bag free” offer. I didn't know the lot date until I opened the box with all 3 bags in it. It was the same AGO 19, 2014 RI date. Pardon my stupidity, but I opened it, thinking it must have been a fluke the last time. The same small, close to "kitten size" kibble was in it. I did not give this to my cats. I opened another box. My last backup sent two orders ago of the Special 33 and it too has the same lot/date. I did not open this bag and called the company.

    When I asked to be sent bags that were not from this lot, they told me that it is impossible for them to know at the warehouse what the dates on the available bags are and they couldn't promise that the bags that would be sent would not be from that lot/date. When I asked how long it would take to have a new date/lot supply, they said, "Well it is good until 2014, so after that." Meaning I would have to wait 9 months to get a different lot. What kind of business is this?

    In the past Royal Canin has bent over backwards to take care of issues. This time, no. I am now without consistent, reliable food for my cats, have to try a lot of brands, paying retail, and the company seems unconcerned. The contact I have been emailing says that the "technical department is investigating" and she would let me know. But the first "excuse" was that it falls within the "size variation" of the Special 33. But all of the kibble is very small in these bags that my cats do not want to eat. My feral cats outside have not wanted to eat it either, and have not been acting 100%.

    I didn't know about this site before trying to research how to find the CEO and ask him/her about this so really didn't even go into the diarrhea with them. I did put out multiple bowls of various foods, Science Diet, Meow Mix, Whiskas, RC Hypoallergenic, and once I put the RC small sized Special 33 on the end of the different cat food bowls, a cat went up to it, and specifically tried to bury it without tasting it.

    Has the formula changed? Some of you comment on that. I don't have the details but will go back and read up on that. Anyone with any more specific info, please post so that I can be up to date. Btw, I have a 5 year old stud who suddenly took ill within the last 9 days. High temp of 104, refusing to eat, very sick acting. The blood profile and CBC showed all organs functioning normally. The vet suspects bacteria of unknown origin. Now I am wondering if this could be food-related? I don't know but after days of fluids, force feeding, antibiotics, he is starting to turn around. His abdomen was very sore when I picked him up when he was first sick. All he got was RC Special 33 and another brand wet food. This is very unsettling and scary to be sure.

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    Staff

    Reviewed Nov. 15, 2013

    Royal Canin Urinary SO Cat Food - My cat has been eating this food for years now. She's never had any problems with it before. She had a different food until she had recurring bladder stones. She's 12 now. My mom opened up a new bag that hasn't been opened since we got it about a month ago. Shortly after eating from the new bag earlier, she had diarrhea. She's never had that before. I normally wouldn't be too worried, but seeing all of the other reviews has made me a bit worried. She seems fine now, but I'm still keeping an eye on her.

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    Staff

    Reviewed Nov. 13, 2013

    Our 3 year old male was diagnosed with diabetes and the vet prescribed the calorie control formula (which has a very high percentage of carbs, for a diabetic?) for him. She said it would be safe for his sister to eat also. Both cats were given a small handful to see if they liked it. Within two hours, the female cat had vomited the food and continued to vomit throughout the evening. She seemed fine the next day. The male cat seemed ok until the next morning when he got very mopey and then vomited and had diarrhea. The vet is telling us that it was a drastic food change and that we should just mix some of their old food in with the new. I think I am dumping this crap.

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Nov. 13, 2013

    Hmmm... I bought my first bag of Royal Canin Main Coon dry food on 5/27/13, so I would have started introducing it into the cats' diets in June. Cedric started coughing occasionally sometime in late June. He kept me up all night with coughing fits every hour on the hour on Sunday 7/7 and it had gotten so bad that I almost brought him to the emergency vet. I called him on Monday morning 7/8. They told me to treat for hairballs for a couple of weeks and see if that would help. (I KNEW it wasn't hairballs and the coughing got worse - not just at night time anymore but in the evenings, then also throughout the day and finally in the mornings too. But this was a crazy busy time with my Mom's recovery from surgery (and several weeks in the hospital) and other major things happening around me, so I couldn't take him in for a while.)

    On July 29 his coughing fits were happening all throughout the day. His breathing had become labored and he had a fever and his eyes looked sad and sick. Brought him to the vet and he weighed 14 lbs. on 7/29, so he hadn't started losing weight yet. The vet did x-rays and blood work. He was diagnosed with Feline Asthma that day and they said he had "classic donut" patterns in his lungs consistent with asthma. He was put on a full tab of prednisolone starting out 2x/day along with some liquid antibiotic 2x/day for 3 weeks! PLUS 1/2 tab of theophylline (bronchodilator) every night and it took something like 6-8 weeks to finally step him all the way down off the prednisolone. Had to put him on inhaled Flovent as soon as it could arrive from overseas and I got an Aerokat chamber to give it to him every day. That's the only thing I still do for his breathing one to two times per day.

    His breathing is stable now and except for two isolated occasions in October, he hasn't coughed (after that I upped his puffing Flovent to 2x/day). On October 28, 2013 I bought a second bag of RC Maine Coon food and the recipe was completely different to the point that the instructions said to introduce it slowly (as though it were completely different!). I ALMOST didn't feed it to him because the ingredients were so noticeably inferior (and they weren't the greatest to start out with) even though it's outrageously expensive. I GOT it only because the kibble is about twice the size of normal dry cat food, since it's formulated for big cats. The new formula is smaller and less dense, with a coarse texture. RC told me it's about 10 calories fewer per cup (and from the texture I'm thinking that's because there is MORE AIR mixed into the food to keep the volume in the bag the same but give pets less actual food and less quality nutrition per serving).

    I had noticed that Cedric had lost weight after getting off the prednisolone (maybe a pound or so by the end of September to mid October) but in the past 3 weeks he went from what I perceived as "lighter" to downright bony, and within the past few days alone, frighteningly so--now looking sunken and feeling fragile. On 11/9, I brought him to the vet and his weight had dropped to 12.2 pounds - 12.8% of his body weight lost in just 3 months. Too quick weight loss can kill cats because it damages their livers. The vet suspected that he had FIP, a fatal disease, but his blood work ruled that out, thank God. After consulting with a specialist of some kind she now suspects a food allergy. And based on the timing of his symptoms and the new food, so do I. (But I'm more inclined to call it food POISONING like the nationwide recall of food that killed thousands of pets a few years ago!)

    I dumped out the Royal Canin food immediately yesterday evening and will keep everyone posted as to how Cedric does. Even though he's completely an inside cat they want me to do a 3-day deworming with some nasty white liquid medicine I have to give him. (One more day to go.) Just after one day of deworming and off the RC food his behavior was noticeably perkier and his appetite seemed much better than it has been, both this morning and this evening (can that be possible so quickly?!). When I came home from work tonight he was much more playful than he has been in a long time that early in the evening (usually he waits till I'm ready to go to sleep to start bouncing off the walls).

    I am encouraged that I might not have to go through a long trial-and-error period of an elimination diet that would be VERY difficult to manage with a super-finicky cat in a 2-cat household. Stay tuned.... and if your pets eat Royal Canin, I strongly urge you to PLEASE TAKE THEM OFF OF IT. NOW!!! The vet said they have gotten many complaints from owners about the adverse effects the new formula is having on their pets who've eaten this food for years. SHAME on these companies who endanger pets' lives with a product that either poisons or starves them to death. This site shows a SHOCKING number of similar complaints about what the recipe change in this food is doing to other peoples' pets. I hope I got my sweet boy off this stuff early enough that he won't suffer any permanent organ damage.

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2013

    After seeing the other posts, I am now certain that my suspicions about the recent batch of Royal Canin "Adult Fit" for cats has some sort of problem. I have a 5 year old and a 10 year old cat. They have both been eating Royal Canin dry food for a few years. They are indoor cats and have always had very good health. After opening a new bag of Royal Canin, my 5 year old suddenly started having diarrhea and vomiting (11-2/13). Her vomiting was continuous, and she would drool and froth at the mouth for hours after vomiting. This was not the normal occasional vomiting of a hairball. It was followed with smelly, oozy diarrhea.

    I took her to the vet where they performed x-rays, MRIs, blood work, dental check and just about anything else you can imagine. Many traumatic hours later, and many dollars later, they could not determine was was wrong with her. She was given SubQ fluids, an anti-nausea shot, and antibiotics. I put her on a wet food diet per the vet's recommendation. In the meantime, my 10 year old kitty was on the same regimen to make things easier. She slowly improved over a week's time. I started adding the dry RC food back to her bowl. Then BAM - less than 12 hours later, we were back at square one with uncontrollable vomiting. My older cat was also constantly licking his mouth and smacking like he had something stuck to the roof of his mouth. I checked for a recall on the food and found nothing. I am so thankful that other pet owners posted their problems and concerns with the Royal Canin brand food. I have dumped it in the trash. I am hoping that switching brands will solve the vomiting and diarrhea problems my poor kitty is experiencing.

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    Punctuality & SpeedStaff

    Reviewed Nov. 3, 2013

    Three days ago, my 6yr old began losing his appetite. He has a pancreatic disease. He and our other dog both eat the vet prescribed Royal Canin Gastrointestinal Low Fat dry food and Calorie Control High Fiber canned (one for health, the other because he is stubborn and has to have the same food). I had just opened a brand new bag and new can. He turned his nose up at his bowl and wouldn't eat it. I was able to persuade him to eat a few bits of the dry kibble but that was it. He regurgitated what he did eat about 30 minutes later. He vomited bile throughout the night. The next morning he would neither eat nor drink. I took him to the vet.

    The specific pancreatic test showed no problems. The x-ray showed no stomach blockage. They gave him a shot for nausea, sub-Q fluids and Flagyl and I brought him home. He was lethargic and had a very gurgly stomach and runny stinky stools. He didn't eat on Thursday. He ate a very small amount of chicken and rice in the morning on Friday and a very small amount of kibble and wet food Friday night. No more vomiting. He slept well. He would not touch his food this morning. He will not get near the dry food. He sniffs it and backs away.

    Our other dog is doing the same thing. I had to bring our other small dog in this morning as he would not eat, his stomach was extended and he was shaking uncontrollably. The vet said he probably had the same bug as the other dog. He too received anti-nausea shot, fluids and Flagyl. He too eats the same diet. Tonight neither will touch the dry food. They sniff it, turn away and will not eat it. In fact, they will not eat at all. Their stomachs are gurgly, they have diarrhea and are very lethargic.

    Because of the pancreatic condition (and the shark that lives within our Cavalier who eats anything), we do not go to doggy parks, they are not boarded. Their only access to food is the Royal Canin which they are fed. I asked the vet if there was a recall on the food or if the food may be making them sick. I was told there are no recalls and it is highly unlikely as this manufacturer goes to great lengths to produce their food for both dogs and cats. I also inquired if there had been a rise in this particular type of incidence in dogs which they had seen or perhaps heard of. I was told no, mine were the first.

    However, I am uncertain I have faith in that statement especially when researching the food on the internet trying to find something, I came across the recent posts of pet owners whose pets appear to have similar if not the same symptoms as my dogs. I am concerned that perhaps the food is contaminated and it hasn't been reported. I have checked the Royal Canin webpage. There are no recalls. I will contact my vet in the morning and bring these posts to their attention. I am also inquiring as to what other food I can feed a dog with pancreatic disorder as I will not continue to feed them Royal Canin. This appears too coincidental as the posts are from different states, different food variety but the same manufacturer.

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    Customer ServicePriceStaff

    Reviewed Nov. 2, 2013

    My 8.5 year old Schnauzer had stones removed and was prescribed a diet of Royal Canin Urinary SO with the caveat that he may have trouble digesting it. Well he did. He had constant bouts of diarrhea and vomiting, costing me expensive trips to vet. The vet insisted that we should continue on the diet and that it was a good diet. It was not easy to find a contact at Royal Canin to ask if they had any problems with their food, but I did finally make a complaint and someone called me. She said there were no reported issues and did not ask for more information from me. I offered to give her a detail account of my experience so that they could have a record, but the person was not interested in it. So that would explain why they have no records of complaints because they have no system of taking them.

    It wasn't until my poor boy's triglycerides went through the roof that the vet decided to take him off the SO and then put him on the Gastro Intestinal LF. My Schnauzer did not have a weight or triglyceride problem before going on the food. I slowly moved him onto the LF diet only to endure another almost 2 years of the same, occasional vomiting and diarrhea and several trips to the vet for flagyl. He also began eating grass A LOT and moved on to eating cat feces and then dirt. We had to watch him constantly.

    In February of 2013 my boy turned 12 and started to lose weight despite a good appetite. We thought he was aging. He went from 25 pounds to 23. The end of April he weighed 22 pounds and then 21 pounds by June. He became very lethargic and disinterested in going for walks which he LOVED. In April, I decided to make his food in an attempt to put weight back on him and he started walking 4 times a day and his energy increased, but I struggled to maintain his weight around 20 pounds until he got sick in September and was diagnosed with Lymphoma. He died Oct. 3, 2013.

    I will never feed another pet Royal Canin. Did it give my boy cancer? I will never know. Did it wreck his digestive track so that he wasn't getting the nutrients he needed for a strong immune system? I am convinced it is so. I should have listened to my instincts and taken him off Royal Canin a long time ago. I was afraid to go against my vet's (the experts) instructions in fear of my dog getting stones again, a costly and painful surgery. I trusted my vets to be knowledgeable in canine diets, to have done the research on behalf of me, their client; but I'm afraid this is not the case. I feel like I and my vets let my little boy down. No food should be tolerated if it makes your pet occasionally sick.

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    Reviewed Oct. 23, 2013

    My three cats eagerly await their feeding ritual in the mornings and scarf down their food immediately. On Friday, 10/18/2013, I opened a new (fresh) bag of dry cat food Royal Canin "Mother & Baby Cat" (the same cat food that they have been eating since they were weaned). This was a new bag not a new type of cat food (BBD/MA 08112014/CAD 11AUG2014 00:41 64 HENCHO EN/FABRIQUE AU/MADE IN CANADA) and proceed to mix it with a quarter can of Blue "Kitten Wilderness High Protein Grain-Free" wet food (same wet food that they have been eating since they were weaned. Best if used by JUL 16 16 1149 U 61WKM4). All three kittens ran to their three separate dishes to eat.

    Instead of scarfing down their entire portion as they usually do, they took a few bites and walked away from their plates. The uneaten food stayed in their plates all day until I returned home from work. This is very unusual, especially for all three kittens to have done. Saturday morning, 10/19/2013, I gave them again their three separate plates in the morning but only the dry food this time. All three kittens ran to their bowls. They each sniffed at their plates and all three kittens rejected the food & walked away. I picked up their uneaten dry food and added their usual wet food to it and placed the dishes back on the floor, thinking that maybe they were expecting the wet food mixed in as I usually give them and they were disappointed that they had not received it. The three kittens ran to their plates. They smelled the dry food mixed with the wet food. They each ate a few bites and then again, all three rejected the food & walked away. I picked up the food and threw it away.

    I then took the youngest kitten, Berlioz, to the vet to check out an eye infection. I returned Berlioz to the house after his vet visit & left for work. When I arrived home Saturday evening after work, my daughter reported that all three kittens were throwing up all day. They did not play that day, which is very unusual for them. Sunday morning, I did not feed them to give their stomachs a chance to rest. My daughter reported that all day Sunday all three kittens continued to vomit bile. Monday 10/21/2013, they still had not eaten, not playing, laying on their sides, and continuing to vomit. I cooked food for them and they ate a few bites. I also gave them Pedialyte to rehydrate them. Tuesday 10/22/2013 (today), two of the three kittens continue to vomit. All three kittens are drinking huge amounts of water and filling up their litter boxes with a lot of pee clumps. The two oldest cats (14 & 17 weeks of age) just threw up again (8:40pm). I will take them to the vet in the morning.

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    Reviewed Oct. 19, 2013

    On Saturday I picked up 3 cans of RC SO to be given to all three of my dogs. My one dog Gabby has crystals and a UTI and RC was recommended to her. The vet only had canned food so I had to order the bagged food. The vet said it would be ok to feed my other dogs RC. On Sunday, Chloe came down with vomiting and diarrhea. By Sunday night, she couldn't lift her head. Monday I took her to the vet. She stayed overnight was given fluids by IV and blood tests, meds. She came home the next day with the diagnosis of mild pancreatitis and I was told to take her off RC SO. The day I brought her home, Gabby, who has the crystals, started in with vomiting. As of today, I am not taking any chances and took all the dogs off RC SO.

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    PriceStaff

    Reviewed Oct. 5, 2013

    Our kitty has just turned 1, so I bought him some new grown up kitty biscuits (he was previously on RC Kitten, Digestive Health). I mixed his old & new biscuits together to help with the transition. After eating them for only a few days, he started puking A LOT. Unfortunately when we decided that it had gotten too bad and we had to take him to the vet, it was a Sunday (22/09/13)... Apart from being super expensive, the emergency vet is about a half an hour drive from our home. Very stressful for him...They kept him overnight to re-hydrate him & check that he didn't have an intestinal blockage. They gave him the all clear the next evening & we could take him home. Although he hadn't eaten anything yet.

    He ate his biscuits at home & of course puked them up straight away. We did not suspect that it was the biscuits then, just that he was still sick. Over the next few days, we took him to our vet a number of times, tried different antibiotics (they thought it was a tummy bug) & different medications to settle his tummy acid. In the end I had to take him every second day for an antibiotic injection, although he was still puking so I suspected it wasn't the medication that was the problem... The vet thought that it had been going on a lot longer than it should have been... This all added up to a lot of money, a very poor little sick kitty who lost a lot of weight & very unhappy, stressed out parents. :(

    After his last injection last week, Monday (30/09/13), we started feeding him wet food instead of his biscuits as he started refusing to eat them. We feed him Applaws, a very good wet food, that I would even consider eating if I was desperate. :) He has been on that and loving it the whole week so far. I have been giving it to him in very small amounts every few hours (which means waking up twice at night to feed him... Yes, I love the little guy!). We have started feeding him more food less frequently & thought to try him on his biscuits again last night so that I would not have to wake up during the night to feed him... Unfortunately he puked immediately after eating them & at that point we knew for sure that it was these biscuits that were the root of his illness!!!!

    We are so upset with Royal Canin & will never ever consider feeding him this food again. I don't even care if this was just a tainted batch. Cats should only eat wet food any way! After 500 Euros in vet bills, we no longer care that his wet food is really expensive, after all 500 euros would be enough to feed him only Applaws for almost a year (333 days to be exact). Certainly puts things into perspective!!!!!

    Our kitty is still not right, having only pooped once this whole week, but he is looking better now at least. His coat is shiny & he is playing & running around like a little champ again, so hopefully this nightmare is over. We most certainly intend to take this further with RC though. If anyone else has any advice regarding this, please let me know!

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    Reviewed Sept. 25, 2013

    I changed to Royal Canin Spayed Neutered 12+ formula for my 2 cats, aged 13 and 14. My 13-year-old cat is overweight and the 14-year-old is finicky and has a sensitive stomach. It claims to maintain an ideal weight. My thin cat started losing weight as he got diarrhea and was vomiting a clear liquid often. He was very nervous and did not want to play. My heavier cat was vomiting as well and sleeping and drinking more than usual. I give my cats wet food every second day or so. I realized that the days they had wet food, they were better. I changed their dry food to a different brand, a no-grain formula. Thankfully, I saw a huge improvement immediately after stopping the Royal Canin. No more diarrhea! And they are not throwing up clear liquid any longer. They are playful again and not nervous. I am glad I changed their food before it was too late. I can't believe they are allowed to sell this as a premium cat food!

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    Reviewed Sept. 20, 2013

    I have a cat approx. 11 years old. About a year ago, the cat started peeing all over the house. The vet discovered the crystals and recommended that we start using the very expensive RC-SO dry food. Prior to this, the cat was eating the Purina Naturals. After 2 months, we had a 2nd ultrasound done on my cat and the crystals were gone so the food was working. The cat hated this food from the start but finally he would eat it out of starvation. Once we ran out of the food for a couple of days so we gave him the Purina Naturals again - he loved it. About a month ago, I bought another bag of the RC SO and the food just didn't smell right, the vet assured me it was fine. I could see why the cat didn't want it but I kept feeding it to him anyway.

    About a week ago, my cat started throwing up after every meal and the frequency seemed to be increasing though the cat seems fine otherwise. I finally decided 3 days ago to take him off the RC and I've started giving them the Purina Naturals again - the vomiting has stopped and he seems to have more energy. I'm afraid that the urinary crystals may come back in time and I've about decided that he needs a new vet as his current one appears to have stock in RC.

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    Reviewed Sept. 10, 2013

    I have used RC Urinary SO for approximately 7 years. My two inside cats are very sick with vomiting, and diarrhea. I went to my vet, and he gave me FortiFlora. They are very dehydrated. Dr. ** said he may have to run blood tests. Royal Canin has new labels (moderate diet), which I believe is contaminated. My suspect is they are dealing with the Chinese again. If they are not better in a week I will bring them in to my vet. Going to PetSmart tomorrow to tell the manager to take this off the shelf. I will give you an update in a week or two. Hopefully, they will survive this ordeal. Give this matter the attention it deserves!

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    Punctuality & SpeedStaff

    Reviewed Sept. 2, 2013

    My dog has been on Royal Canin Urinary SO for years up until about 4 months ago and she switched to Royal Canin Diabetic Food. She turned her nose up at it from the start and began vomiting in the morning. I was given medication to settle her stomach in the mornings and that seemed to control it up until a month and a half ago after getting a new bag. She began vomiting more and did not want to eat much. I took her to the vet and being a quality of life vet they wanted me to put her down as they said she was extremely sick. They do not believe in doing much testing.

    Anyways, I changed vets and they checked her blood. I got the results 2 days later and this is the day the diarrhea began accompanying the vomiting. The results showed she was extremely dehydrated. I brought her in to the vet so they could hydrate her. They kept her overnight and let me bring her home the next day so I could get her to eat. As time had gone on she improved due to antibiotics, Reglan, Famotidine, and a bland diet of chicken and rice. Well, last week, I had bought a bag of Royal Canin Urinary SO again and added some to her chicken and rice that evening. Clearly it was not a lot. The next morning and later in the day I did the same.

    That night she was up all night with diarrhea which by morning turned into bloody mucous diarrhea. I took her in and they hydrated her but told me the diarrhea looks bad. That night diarrhea still all night. I took her back on Friday morning to hydrate her and at this point decided we would have to put her down as we have been fighting a battle with her on and off for the last few months of being ill and now it being so much worse. I took her home again figuring we would keep her this holiday weekend so my daughter could have a chance to say goodbye.

    She bounced back late Friday, no more diarrhea and Saturday hard stools. Sunday afternoon I gave her a small amount of Royal Canin food and a little diarrhea but I figured it was stress from the storms last night. She hates storms. This morning I gave her Royal Canin again which was a small amount with the rice and chicken. About an hour ago she had a lot of diarrhea. This is more than obvious now it is the food. I have been spending hundreds going into $1000 on her in the last few months for vet bills including getting her an ultrasound which showed no major problems. I am furious that all this time I have been feeding her a food that is making her sick.

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    Reviewed Aug. 31, 2013

    Our little dog has been suffering with intestinal bleeding on and off in the last number of months. We had her at the vet today and he stated he had 5 to 7 cases this week of dogs with food poisoning. All of them is being fed Royal Canin food by their owners. I then discovered the website, ConsumerAffairs. My pets will never be fed Royal Canin again for as long as they shall live. Funny that there are no warnings to the public out here in the media.

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    Reviewed Aug. 30, 2013

    I feed many very young kittens for welfare organizations and although R C is the easiest formula to use and the only formula that provides bottles, I find the holes in the teats way too large. The kittens latch onto the teats fine but... Even when turning the teat to 1, a 2-week-old kitten will drink 20 ml in 20 seconds. I worry that aspiration could occur and and a second concern of mine is that they don't get to enjoy actually suckling.

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    Staff

    Reviewed Aug. 28, 2013

    After experiencing prolonged diarrhea in our 10 year old Wheaten terrier, he was diagnosed with IBD and prescribed Royal Canin Hypoallergenic diet. We bought cans and a bag of the kibble. Since his 11 year old brother often ate what he did, we decided to switch them both. The 11 year old wheaten, who was healthy, within 1 day of eating the dry food began experiencing weakness of his front limbs and was falling. I suspected an ear infection (he had had them in the past) and took him to the vet. Nothing too severe was noted - a topical antibiotic was given and we were told to monitor him.

    The next day, after a second meal (we now note in retrospect) he began to deteriorate rapidly - head pressing, ataxia, pain. He was taken to an emergency hospital, and died the next night. The veterinary specialist said that it had every sign of a rat poison. We have no rat poison. These dogs are walked on a leash and since the one had been ill, they were kept near the house and observed. The second dog began transitioning from the wet food to the dry kibble. Within 2 days he was bleeding from the urethra and the vet determined that his blood was not clotting. Again - the vet is saying that all tests are indicating rat poison.

    This dog is watched closely. There is no way that he got into anything. A vitamin K injection stopped the bleeding. This indicates no congenital disorder. We took away the food last night upon getting that diagnosis - today I am scouring the internet. I suspect an ingredient is contaminated with low amounts of rat poisoning. Furious.

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 24, 2013

    I called up Royal Canin pet food and was first told the company was having technical problems so I looked up the parent company Mars Incorporated. According to Wikipedia, they also own the following companies, Milky Way, M&M's, Twix, Skittles, Snickers, and the Mars bar. "They also produce non-confectionery snacks, such as Combos, and other foods, including Uncle Ben's Rice and pasta sauce brand Dolmio, as well as pet foods, such as Whiskas and Pedigree brands. Orbit gum is among the most popular brands, managed by the Mars subsidiary brand Wrigley. During World War II, Wrigley was selling their eponymous gum only to soldiers, while Orbit was the gum made available to the public. Though abandoned shortly after the war, about 60 years later Orbit made a comeback in America during the gum craze."

    They have trained the staff to say "nothing is on a recall from Royal Canin" and don't care that your dog or cat might die. What will the company say if the same thing happens to a kid from eating Uncle Ben's Rice or M & M. Big company with lots of advertising dollars... I just hope my cat lives through the weekend after eating Royal Canin's Main Coon Cat Food. Hopefully I pulled the food from him in time.

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    Staff

    Reviewed Aug. 12, 2013

    My 7-month-old kitten has always been fed Royal Canin and been very healthy and active. She is an indoor cat and my house is totally cat- and kid-proof. Opened a new bag of this food on Thursday, August 1st, and fed her with it that night. By the next morning, she was vomiting foam and very lethargic. Took her to vet on the Saturday. He could find nothing wrong. Gave her antacid meds. By Monday, she was worse and had to be admitted. All bloods, etc. came back normal. Vet said she could have been poisoned but as I said, she's an indoor cat and my house is totally safe. She is only just starting to recover today, August 12.

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    Staff

    Reviewed Aug. 12, 2013

    We had a cat who allegedly came down with some kind of kidney disease. When we took her to the vet, she was not herself, but not deathly sick. The vet prescribed Royal Canin Hypoallergenic special diet - sixty bucks a bag. Well, within a week, our beloved cat was dead. Didn't suspect it was the food at that point. A few weeks later, we get another cat, a spry, energetic, outgoing cat - looks to be 9 or 10 months old. Well, the other person here decided to feed her the food from the vet, and after four days, she started to hide, seemed to have no energy, then hid all day today, and seemed to have even less energy than she did yesterday. This kitty is acting, to the letter, the same as our first ca the last week of her life. Well, I rushed to the store just now to get something edible (it's Sunday night, or she would have been at the vet - even though I have mixed feelings about the vet we took our first cat to).

    Anyway, as I usually do, I read the ingredients on the packaging. I remember reading the regular brands of cat food before - noticing that more often than not, the first ingredient was either peas, corn, or some other vegetable and/or cereal. I could have sworn that cats are carnivores - they eat MEAT, not rabbit food. It's become common knowledge that the food industry is poisoning us humans, been going on for years - and we all see the results all around us, but I guess the pet food industry has taken a lesson on making billions per year on "health care". If I had the money, or any platform whatsoever, I would start a class action suit against these parasites - and make them pay for all the grief, loss, and pain that they have caused. Oh yeah, there are still those who would rather keep the blinders on, who would just as soon shut us up rather than see what is really going on.

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    Punctuality & SpeedStaff

    Reviewed July 22, 2013

    Now, I tried my best to NOT blame Royal Canin for my Yorkie's illness, but I just returned from another all day vet visit and I'm absolutely convinced that it's the culprit. Before I go any further, I'd like to state that I have 3 dogs; 2 smalls and 1 big guy. Of course, my 2 smalls share food and the big guy gets his own big boy food. However, he likes to steal the smalls' food whenever it's available. In December 2012, I bought a brand new bag of Royal Canin Adult X-Small and after 3 days my Yorkie became extremely sick (diarrhea, vomiting, lethargy, dehydration). I noticed that the bowls stayed full... and that's because not only was my Yorkie not eating, but my other small wouldn't go anywhere near the bowls. He was starving himself.

    My big buy wouldn't even attempt to steal the food... so that really concerned me. So, I took the food back to PetSmart and exchanged it for a new bag of Royal Canin Mini and had no problems. I didn't think much of it... just figured my first bag was just a bad batch. Fast forward 7 months... A few days ago, I bought a new bag of Royal Canin Mini from PetSmart. Well, after 2 days, my Yorkie came down with a bad case of diarrhea and vomiting... but this time her condition was more severe. My other small also wouldn't go near the bowl and once again was throwing up yellow as was starving himself. My big guy had full access to the food... and again, didn't touch it. My Yorkie got so sick, that her blood sugar dropped to 20 when it's supposed to be at 100 (or in the ballpark). The vet said that if we hadn't brought her in, she would have died within a few hours.

    The vet recommended that we go see an internal medicine specialist to find out what's really going on, so I'm going to follow through with that. The vet didn't think that the food was responsible for her illness... only because they hadn't heard anything about Royal Canin in the news; however, I truly believe that the food was the cause. I'm going to do more research as it's too coincidental that there's a voluntary recall out right now for some Royal Canin products. In the meantime, I'm not bringing that garbage anywhere near my pups' mouths.

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    Reviewed July 21, 2013

    Our pug is 9 years old and has been eating the Royal Canin Urinary SO dry dog food diet for 1 year with no ill effects. After consuming about 1/3 of a new bag, Suzie suddenly a few days ago vomited up all her dinner about 1/2 hour after eating. The next morning we fed her part of a can of moist Royal Canin Urinary SO for dogs and she kept it down. We have a habit of giving Suzie a tiny reward after each of her outside walks, so throughout this day, we gave her a few nuggets of the dry food. We skipped the evening meal to give her stomach a rest. The next morning, after another moist meal, she again vomited up the morning meal and apparently the dry food from the day before. After 5 regurgitations right in a row, we took her to the vet for $900 of testing and a few hours of observation. All she had was a slight ear infection in one ear of a mix of yeast and bacteria and a problem of overweight.

    The tests on blood, urine and feces and xrays showed no anomalies and we are waiting on the thyroid test results. For two days now, Suzie has been only eating moist Royal Canin and has stopped vomiting. I am afraid to put her back on the dry food from the opened bag we have after 10 days of eating moist if the dry food is tainted. The problem is, Suzie is on the Urinary SO to prevent bladder stones which had been a very serious problem for her. The dry food seems to prevent any recurrence of bladder stones, but may now be upsetting her stomach. We are going to have the food tested for contaminants by a lab, but may have to ask a veterinary school what we should feed her instead to prevent bladder stones.

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    Reviewed July 19, 2013

    Feeding my three cats for about a year now, both the canned and dried variety, although I try to make them eat more of the can variety since I understand that the wet food is better for their urinary tract health. I really only have one cat with a urinary tract problem but all three have to be on the diet because it's impossible to segregate their food and eating habits. The last two cases of wet food, and I buy it by the case, have been rejected by my cats, all three. If I pour some of the dry variety on top of it, they'll eat around it and of course ingest some of the wet food. But they leave most of the wet behind. I read the review regarding a lady's cat not eating the dry food but my situation is the exact opposite. They have been eating the dry but won't eat the wet. The last three days my two older cats have stopped eating even the dry variety. It's possible that it's because they're getting old and sick. But I'm not sure if maybe the food is the problem. I purchase my food from PetFlow.com. I am writing this review in the hopes of starting a dialogue and hearing from others who might be experiencing this as well. Please write.

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    Customer ServiceStaff

    Reviewed July 1, 2013

    We have two sister cats - both healthy. One had a splenectomy two years ago due to osmotic fragility. So this cat we are particularly sensitive to ensuring we prevent her from infections. Both cats have been on Royal Canin Hypoallergenic Adult PR for the past year. But for the past two weeks, both cats have been refusing to eat this food. It started when we bought a fresh bag and the two cats nibbled the food but did not eat as usual. Both cats vomited the food. So we thought maybe something was wrong with that bag.

    We bought a second bag and they again just nibbled but did not eat as usual. The cat without the spleen now has a urinary tract infection and diarrhea. Since they are both strictly house cats, we have no idea how she got the infections. Both bags of food which are only two weeks old (since opening) smell very rancid. In fact, the food is very oily to the touch. The expiration dates on both bags are March 2014. We called Royal Canin this morning and got a very nice person on the phone but she would not accept the fact that their food could have been manufactured this way. Her thought was that something happened to it after they shipped it. If their food is so sensitive to shipping environments, then they should ensure proper procedures for shipping and warehousing the food.

    Royal Canin leaves the consumer with accepting expensive food that could be spoiled during shipping and warehousing. I am not happy with Royal Canin. One more thing to know - we also use this exact same brand and type food in wet form (cans) as well. We learned last year that you cannot open one of these cans and keep it refrigerated for longer than 48 hours. There are no preservatives used in the canned food so it starts to go bad immediately. Royal Canin confirmed that this is definitely the case. Last year, we suggested to Royal Canin that they put this warning on their cans. So far, we have not seen this warning on the can labels.

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    Reviewed June 30, 2013

    I wrote about our cat Pepper dying after eating this food. Our youngest cat Boo and another older cat Coda were eating it too. When they were eating it, Boo had just had surgery and was full of antibiotics. Our cat Coda got sick like Pepper did, but he stopped eating it sooner and was much larger (15 lbs. as opposed to Pepper's 9 lbs.) so he was able to lose weight and still be okay. I have seen too many of similar situations between April and May 2013 of where cats got sick, hid and withdrew, vets not able to diagnose and either they were able to turn the corner after the food was removed or they died. Something needs to be done about this immediately. Who knows how much more of this food is out there?

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    Punctuality & SpeedStaff

    Reviewed June 25, 2013

    Royal Canin nearly killed 3 of my cats. I was recommended Royal Canin for my Cattery, as other breeders use it. I introduced the dry and wet kitten food slowly to my cats, so I would still give them the choice to eat their usual food, Dancy Feast kitten, Ultimates, Advance kitten, etc... One of them suddenly became violently ill, throwing up, his hair straight up on his back for hours, feeling poorly, cold and upset. I looked after him but he would not eat anything else. He lost weight quickly, stopped drinking, but did not have diarrhea. I did not make the connection straight away with Royal Canin food because my other cats were fine. Then I had to hand-feed him with a baby cat bottle, kitten milk and vitamins. He was gradually better and digested the food. Then he started to drink again.

    Then next day he was fine, I did not present Royal Canin to him because I tried to give him light food. He ate well and slept. The next day, I gave Royal Canin to them all, and he and his brother this time were terribly sick again. I managed to rehydrate them with sweet water. I checked on them both several times that night. My older cat also became suddenly sick that day too. He threw up and refused any food for the day. Then he came for food and had a big plate of fish in the evening. He digested it well. The first one started to refuse Royal Canin (Clever boy), and he is still tired and skinny but I believe he is recovering as he eats fish as well. The second kitten (they are 4 months old), a bit stronger than the first one, was sick all night. (Royal Canin was thrown up, then just nausea all night.)

    This morning, he is skinny but he had some fish and enjoyed it. I realized last night that it was Royal Canin because I usually give my cats a choice of food so it was difficult to understand the guilty food. Suddenly, I realized they had only thrown up Royal Canin!!! My cats do not go outside, they are healthy, fully vaccinated, and get first quality food, or so I thought... Is it a scandal, as we have been given this food at a cat show as a prize? What is inside this product that poisoned my cats??? Please, please take it away from the market!

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    Reviewed June 19, 2013

    I am so sad for all of you and your pets who have suffered from bad food! I read these reviews, started investigating, and found an article about a "Voluntary" recall this year by Royal Canin USA and knew I HAD to share it! There's a specific list, but I'm worried about other formulas too. Think about how long food can sit in the Vet's office and is still being sold if they don't know about the recall?! We use this brand (nothing on this list) and so does our breeder who recommended it. My pets have been very happy and healthy so far, but now I'm scared. EVERYTHING that comes from China being toxic, WHY would anyone buy anything from them?! I want to know if any of the ingredients are from Genetically Modified (GMO) crops or if GMO or "Round up ready" feed is being fed to the animals for the meat? GMO crops kill people and animals! (Research it if unfamiliar.) Please keep posting any new information. God Bless!

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    Punctuality & Speed

    Reviewed June 19, 2013

    We got the wet Urinary SO food for our cat that had bladder stones. She is four and she is a very small cat, usually around 5-5.5 pounds. She was down to 4.5 before the surgery. The doctor recommended this food for her and since one of our other two cats had stones before, she told us to put all 3 on it. The two older cats got sick and we didn't know why. One of them got sick so quickly that by the time we took him to the vet, it was too late. We took him to the vet on Saturday and he had to be put down on Monday.

    We immediately took the other two off of the food, but the other older one had stopped eating by then. He is a Maine Coon, so he is quite large and seems to be bouncing back. We are devastated that we lost our cat. Pepper is gone. Hopefully, our big boy Coda will be okay. Our girl, Boo, seems to be okay, but she was full of antibiotics from the surgery. Please, please, please do not give this food to your pets!

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    Reviewed June 12, 2013

    My two male 2-year-old red tabbies have been eating Royal Canin SO for 1.5 years. One has been barely keeping his weight at 9 lb, even with unlimited servings when he asks. Neither has ever been excited to eat this food, but the vet thought it was the only way, with the history of Feline Lower Urinary Tract Disease. Last week, I brought home a new case of the 5.5 oz. cans like I always do. They BOTH simultaneously refused the food. I didn't really think of the possibility of bad food. I just thought they were being little picky eaters, so I didn't give them another option and they eventually had to eat it. I never left it out of the fridge for longer than an hour.

    One of them has become very ill since eating the food. The vet ruled out obstruction and pancreatitis. Poor baby vomited water that was blood-tinged, hid in the basement and completely changed his behavior and all of his routines and had diarrhea. Note there were NO changes in our household outside of bringing in a new batch of food.

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    Customer Service

    Reviewed May 26, 2013

    I used Royal Canin Dog Food for over five years. I had one litter of puppies born and die within one week. I had another litter of puppies that were stillborn with the exception of one that lived two days. Two other litters with two puppies instead of the four-five puppies normally borne by the mothers. All adult dogs started getting sick. I threw out all open dog food, dewormer, vaccinations and any other dog medications I had on hand. Dogs seemed to be getting better when I received a call from a customer who said the puppy was sick and had a bacteria infection (I paid the $200 vet bill).

    The same week my friend called and said the Atlanta News had a story on Royal Canin killing puppies. When I read the article, it mirrored what was happening with my dogs and puppies. I immediately stopped using Royal Canin and my dogs are back to normal. Unfortunately I had already had the female dogs spayed blaming the puppy deaths on the breeder I bought the dogs from.

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    Staff

    Reviewed May 22, 2013

    My Himalayan cat was prone to crystals in urine and was getting worse. He had blocked twice within 6 months. My vet suggested Royal Canin SO but I was leery to switch him from Wellness. For fear of another blockage, I switched him to Royal Canin Urinary SO Wet Food and have not regretted it. His problems stopped and he has been a happy, healthy cat. He has been on it for about 5 yrs and I feel if I had not switched, I would have lost him. His last blood work which was done a few months ago shows he is a healthy cat with normal readings.

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    Reviewed May 22, 2013

    To the people who have had a recent bad experience with Urinary SO cat food... was it dry or wet food? Do you still have any info on the food; i.e. lot no., expiration date, bar code? I've been feeding my cats this food for the last couple of years. I have one cat who I have noticed has been drooling excessively since last night. The other was just diagnosed as a diabetic. I feed them both wet and dry. No one has used the litter box in the last 18 hours, eaten or drank anything. I am going to the vet in a few and bringing these reviews.

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    Reviewed May 21, 2013

    I have waited a while to post about this since my vet didn't think it was the food. Having read what others are continuing to post, I think it's important for me to add my experience. My cat had a P/U in 2004 and had been on Feline C/D every since, until Sept 2012. My vet urged me to switch to Urinary SO because of my cat's weight, the only negative report at the checkup! I agreed and we started him and my other cat on the food. There was vomiting involved shortly after, but my kitty had always been a vomiter so I didn't think much about it. It is also possible that my other cat was eating some of the evidence and there could have been more than I was noticing; therefore, I continued feeding this food until Nov 2012. I stopped in Nov. 2012 because the cat that meant everything to me presented with a lump. Nine grueling weeks later, that cat died as a result of lymphoma. Similar to other reviews I have read, some of his problems involved not being able to go to the bathroom (urinating or defecating).

    My vet isn't 100% sure, but while it was discovered as a skin lymphoma, my cat's labs seem to show renal involvement early on. I am worried that there is something in this food that shouldn't be that affected the already delicate nature of his renal system (the whole reason we were using a urinary food!). When I took him off the food in Nov., I continued to feed it to my other cat for a few days with my now deceased cat isolated. She was vomiting almost every day, and she is not usually a cat that does that. I am living on pins and needles feeling her for lumps all the time because I am worried that maybe this will show up in her later since she has a stronger system than my other one. I still have the bag of food that I was feeding them in case something ends up surfacing that this company is poisoning animals. I feel terrible for not sharing this sooner, but after all this time, I still think it was the food. My cat was perfectly healthy except for a few extra pounds before I made this switch.

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    Staff

    Reviewed May 21, 2013

    My orange tabby cat was put on Royal Canin Urinary SO by my vet six years ago after a bout with stones. I was told by my vet that my cat would have to stay on this food for life. I bought a new bag of food from my vet a week ago. My cat had been an extremely healthy, happy and active indoor cat but after eating from the new bag of food, he started throwing up and wasn't himself. After several days of this, I rushed him to his vet. While waiting for the vet to see him, he started crying in pain. I demanded he be seen immediately. They rushed us into the exam room and carefully took him out of his case. At this point, he could not walk. He laid on the exam table, went into a coma and died. The vet wasn't able to do anything to save him. I'm grief stricken and angry.

    My cat had a long good life to be lived ahead of him and he was killed by the food that was supposed to be helping him. Why isn't this food being recalled? How many more innocent animals need to die? My vet believes there is something that was changed in the food that is poisonous to cats, and reading through here, I see it's dogs too. I will let him know. He said he will no longer sell this food after he saw what it did to my much loved cat. My vet knew him well and thought highly of him. He was a very special cat. This food is poison. It must be recalled! A class action suit must be filed against this horrible company!

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    Reviewed May 20, 2013

    We have 2 dogs, a puppy Chihuahua and an 8-year-old Pug. We bought last week Royal Canin Puppy Chihuahua for the puppy who only ate very little of it, but while at work, my pug ate a lot of it, and was so sick for 3 days with vomiting and diarrhea. On day 3, we took her to vets where she still is as we speak. We just gave them $500 deposit for her care and our estimate is between $1500-$2000 for all tests and her stay. She is so sick she needs IV for dehydration and many tests. My sister who has 2 Chihuahuas who are fussy eaters as well were at my home this week and I gave her a few cups to try on her 2 pups. The one male who ate it is now sick as well, and my puppy that ate only a little is now sick also. It has to be 100% the food. All 3 dogs were in great health and have vaccines up to date. Trust me. You will be hearing more about our poor pug who may die from this terrible food.

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    Staff

    Reviewed May 18, 2013

    We bought above food from our vets as they’re the only ones that sell that brand now. Thinking nothing of it, our cat ate his normal food for one more day then went over to the new stuff. He was violently sick that night. A trip to the vets and some blood tests did not find anything unusual. We took him off dry and gave him white plain cooked fish for two nights, and there was no vomiting. Thinking he was getting well, we gave him a small amount of dry for him to eat during the day whilst we were at work. I came home to find he had vomited again. I immediately threw the dry away, gave plain fish and have stopped Royal Canin. I honestly think, having read these postings, the food is at fault. I urge everyone to be cautious feeding this stuff to your pets. I will be reporting the issue to Royal Canin on Monday.

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    Reviewed May 15, 2013

    We have had three litters, all with defects in the last 8months, two with deformed tails (different litters different sires) and a pup born with a hair lip. I blame Royal Canin. If anyone has experienced the same but not made the connection (until now!), please ring RC and report it!

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    PricePunctuality & SpeedStaff

    Reviewed May 6, 2013

    My male cat was put on this food about 11 years ago after he was diagnosed with crystal blockage in his urinary tract; he was extremely healthy, an indoor cat, and did well on the food until I just recently bought a new bag of Royal Canin Feline Urinary SO from his vet. I still had some food left from his old bag and did not open the new one until late last week. He ate a little from the new bag but not with his usual gusto. The next day, he had eaten most of it but he had vomited a bit of the food. I fed him again and he was drinking plenty of filtered water as usual. He ate some but the next day, there was some food left.

    Then the next day, I added more food to his dish since he had eaten most of it, but he seemed lethargic and not his usual self. I checked his neck to make sure he was hydrated and it sprung back so I knew he was hydrated and he was drinking plenty of filtered water. Last night, I went to check on him and he was lying on his side crying and moaning and he had vomited again besides having diarrhea; he couldn't stand and right before my eyes, he died in agony. I didn't even get a chance to rush him to the emergency vet. It happened so fast, I felt so helpless and cried as he died in my arms.

    The only thing that was new was his new bag of Feline Urinary SO, he was healthy and active before he ate from this new bag of food. They killed my beloved cat with their poisonous food; I'm so heartbroken I can't stop crying. I will be taking his body to the vet for an autopsy if he will agree to do it. I will not let them get away with murdering my poor sweet cat with food that was supposed to be good for him and very expensive but instead was poison and killed him.

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    Reviewed May 5, 2013

    My cat started eating Royal Canin on 04-20-13 and died on 05-03-13. He threw up on May 2nd and died the next day. My cat was in good health before eating this cat food. Everyone should contact the FDA.

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    Reviewed May 2, 2013

    Royal Canin is a disgrace. My mum’s dog had previously been ill. He stayed in overnight on a drip, came out next day and was given the sensitivity tinned dog food. He has been eating it for 4 weeks and has had diarrhea constantly. He is not eating and has no energy at all. I am disgusted that this dog food is still available to buy. It is slowly poisoning him. It’s supposed to be a recovery food and it has made him worse. I warn all dog and cat owners to stay away! Get this food off the shelf for good. It’s harming those poor innocent animals.

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    Reviewed April 22, 2013

    I have fed my cats Royal Canin Urinary SO feline dry food for two years. It was prescribed to prevent bladder stones in one cat, but was told it would be fine to feed both the food. Approximately six months ago, the male cat started vomiting within minutes of having eaten the Royal Canin food. The vomiting is not due to hairballs or other issues. I have since discontinued the RC Urinary SO food as both cats exhibited constipation, itchy skin and increased vomiting as a direct result of the Royal Canine food.

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    Punctuality & Speed

    Reviewed April 22, 2013

    The vet put my cat on Urinary SO about 3 years ago. At that time, she was only 5 but her weight has been hard to maintain and she kept on getting UTIs. It was going great. Her weight was under control; she didn't get UTIs; she was eating and recovery well. That is until this February. She suddenly lost 3lbs, started vomiting and stopped going to the bathroom. We took her to the vet, who said that she thought it was pancreatitis, later to discover it wasn't. Her belly was filled with some liquid that they thought was urine, which it wasn't. They tried cancer and it wasn't. And just in case, I did some search on her food and booya. I found this page.

    I took her off the food immediately and tried many different organic versions. Fast forward to now. She is barely 4lbs, won't eat and just vomits bile. None of the vets we visited know what's wrong with her. All the tests came back negative and they just keep on asking us to pay for more and more tests. When I saw all the review and suggested to my Banfield vet that it may be the food, she promptly refused the option. I don't know what to do. I am afraid this is my last week with my kitty, unless I find a magical solution. If someone else experienced the same thing with their cat and you managed to pull through, please, please, please contact me. I would give the world to not lose my precious little girl.

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    Reviewed April 20, 2013

    I have a 7-year-old male American Bulldog that, until recently, has been the picture of perfect health. After diagnosis and surgery to remove a bladder stone, my vet prescribed RC Urinary SO. It's been 3 weeks since the surgery and 2 since starting the new food. He's not crazy about it unless I slather it in canned pumpkin. My other dog is a chow hound and won't go near his bowl.

    I kept him quiet for the first week and have been trying to gradually increase our activity each day. Prior to this, we could take a 3-mile walk, and after a little water and a 20-minute break, he'd be ready for another one. Now he's barely able to finish a mile and won't chase a ball more than twice across the yard without an hour-long nap. This morning, he had a massive seizure. The only thing that's changed has been the food. The vet’s unsure but I'm changing back to the premium Canadian import I fed both dogs before.

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    Reviewed April 19, 2013

    Marion from Roswell, please contact me. I am having issues with this food too and would like to compare notes since we live in the same town. My cats are drinking less and getting constipated. I just opened a new case of wet food and my cat is vomiting from it. On a positive note, it did dissolve the stone one of my cats had.

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    Staff

    Reviewed April 14, 2013

    Royal Canin Renal LP Cat Food - My orange tabby was on this food for months, being slowly poisoned. He started acting lethargic and not eating. I took him to the vets and he had very high calcium and vitamin D levels. He went on medication on and off for months and we couldn't get his levels down. He started to have problems with his teeth and had to have 2 pulled due to the high vitamin D levels. To make a short story, I finally figured out it had to be the food and switched him to Nutra. His calcium and vitamin D levels are now normal. I spent thousands of dollars in vet bills and almost lost my cat. Please if you are a vet, stop selling this horrible food. If you care for your animals, stay far, far away. With all these complaints, there should be a class action lawsuit. The US government needs to investigate this company.

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    Customer Service

    Reviewed April 2, 2013

    Royal Canin Special 33 Cat Food - I have a multi-cat household. I have fed my cats this food for years, but six months ago, things went horribly wrong. I had every cat vomiting and having diarrhea. I had no idea it was the food. I lost two and one is dying despite all my efforts. I stopped buying this food, but my efforts have been unsuccessful in saving the three. The ones that survived liked wet food and they are still underweight from what little they ate.

    I called the company and they acted as though their food was fine. I found out that was not true when I spoke to the manager of the pet food store. He had calls. The vet found no kidney, thyroid, or other trouble He felt it had to be the food. RC is still selling this food knowing cats are dying. I was told they started using a new fish oil. Their vet there said there was no change.

    I think we all need to take action. My vet bills and the emotional pain have made me ill. Our cat Bridget is about two pounds now and we have tried every food and even meat to get her well with no luck. I will never buy this food again. They do not care about our pets, but only about how much cash they bring in. Why have they not recalled this food when it is like poison?

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    Staff

    Reviewed April 2, 2013

    Our Himalayan has bladder problems so the vet recommended RC Urinary SO. They said it would be safe for the whole house. The Siamese had horrible diarrhea, the two domestic shorthairs lost weight and a bunch of their fur, and the Himalayan got so sick he almost died. The only two cats who didn't get sick were the 2 domestic longhairs, who get real chicken regularly in addition to cat food.

    Our Himalayan licked off most of his fur, like the two shorthairs did, and also had diarrhea and vomiting. He has a lot of food allergies so we weren't too surprised by his reactions, but we were very angry about what happened to the other cats. The only good thing I have to say about RC is that when we contacted them, they sent us our money back. Too bad they won't reimburse us for the expensive medicines, skin treatments and organic cat food we've had to buy to get our cats healthy again.

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    Staff

    Reviewed March 16, 2013

    We have a Miniature Schnauzer who was diagnosed with urinary bladder stones after a bout of recurrent urinary tract infection in August 2012. She went through surgery to remove the bladder stones. These were analyzed to be struvite and calcium oxalate stones. Her food was changed exclusively to RC Urinary S/O moderate calorie. She has never been diagnosed with pancreatitis or diabetes through several blood tests in the past, as well as the ones done just prior to surgery.

    Four months into after surgery, she started losing weight rapidly along with increasing thirst and urination. We brought her back to the vet and she got diagnosed with pancreatitis and diabetes. She started insulin immediately. She recovered from the pancreatitis but is now on lifetime twice daily insulin shots. Her food was changed to Hill's Prescription Diet w/d Canine Low Fat-Diabetic-Gastrointestinal Dog Food. We believe the RC Urinary S/O induced the pancreatitis which then led to the diabetes. She is doing better but not quite the same as before she got diagnosed with diabetes.

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    Customer Service

    Reviewed March 12, 2013

    My cats had been doing fine on Indoor Light 40 for about six months. I opened a new bag a few weeks ago. The cats lost weight, vomited, etc. This went on a couple weeks until I decided it could be the food. They're doing much better now since they are off it. I sent RC an email but got no response.

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    Reviewed March 3, 2013

    My cat has urinary tract disease. Both my vets recommended Urinary SO from Royal Canin. After several weeks on this diet, my cat became severely constipated and his skin had dry flakes on it. After several vet visits, they recommended adding fiber and Laxatone daily. My cat has never been constipated before his UTI. This food made it worse by the days he was on it. After several exams by the vet, his anus was normal and they said it was probably not enough fiber in his diet. I noticed my other cat who is very healthy starting to get constipated as well. I switched to Hill's c/d Multicare and within a week's time, they are well hydrated with no flakes and pooping freely daily and the constipation has almost cleared. The strange thing is that the c/d diet from Hill's has the lowest fiber on the market of any pet food! This suggests it wasn't the fiber and it was the Royal Canin diet. This food made both my cats ill.

    I would stay clear of Royal Canin. I have launched a complaint with them and want this food recalled as I believe it is causing issues for many cats! If you Google "Royal Canin Urinary SO constipation," you will see hundreds of people complaining about the same thing! It also makes the cats' poop smell deadly! My cat's poop on Hill's smells normal and tolerable now. What damage did this product do to my cats?

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    Reviewed March 2, 2013

    My dog has been on a vet prescribed Royal Canin Urinary SO dog food for about three years and has done very well on this diet. She generally gets the dry food in the morning and the canned (wet food) in the evening. We recently (January 2013) purchased a new bag of the dry food and began using it. Almost immediately, she began to throw up and became lethargic. She began doing dog bows to help alleviate digestive pain. We brought her to the vet who conservatively diagnosed either and intestinal disorder or possibly pancreatitis and gave us Cerenia for nausea, suggested using Pepcid and recommended that we change her food to something easily digested (chicken and rice).

    After a couple of weeks, we resumed the wet food since our dog seemed to have recovered and then shortly thereafter tried the dry food. Once again, she began exhibiting similar symptoms. We immediately stopped the dry food and she appeared to recover. I have sent a letter to Royal Canin asking if they had changed the formula or if possibly the bag was contaminated. I enclosed some kibble from the bag stamped 18 Nov 2013 12:20 R1. I haven't heard back from Royal Canin yet. The dry food is, for now, permanently sealed.

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    Punctuality & Speed

    Reviewed Feb. 20, 2013

    My very healthy and happy 7-year-old cat started eating the new bag of Royal Canin Urinary SO. After a day, he started violently vomiting, refusing to eat, getting more lethargic (according to the pet sitter). I was out of town, tragically. He died several hours later that same day. I am heartbroken.

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    Staff

    Reviewed Feb. 12, 2013

    My five-year-old Siamese has been eating Adult Fit 32 for her whole life but last week on Friday, Feb. 8, we got her a new bag and she ate about a tablespoon of food all weekend and vomited seven times on Saturday. We then returned the bag on Sunday, and then had to bring kitty to the vet on Monday. We got X-rays and the vet said her stomach looks really upset and now she has a bunch of medication and she has not eaten or drunk anything since Sunday and today, Tuesday, we have to take her in again. I fear she is dehydrated. I have never had a problem with her food before. I did notice the food had a stronger smell. Expenses are rising and I can't afford it so today, I hope the vet gives me good news. I would be devastated to lose my young kitty. I'm so upset.

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    Staff

    Reviewed Feb. 2, 2013

    My part Siamese cat only ate Royal Canin for the first 8 years of her life. One day after eating, she became very lethargic, vomiting and stumbling around. I took her to the vet ER and she was put on IV and kept for 3 days very ill. The vet said it looked like she was poisoned. She has always only been an indoor cat, no other pets in home and only ate Royal Canin. Upon her return, she would never go near the food again. So all these stories sound familiar!

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    Reviewed Jan. 21, 2013

    First of all, I would like to thank everyone here for posting your experiences regarding Royal Canin. This has helped me understand the reason for two of my cats having diarrhea, one had severe, explosive diarrhea and has still not fully recovered (close to a month). I stopped feeding my cats this prescription pet food. I have been making homemade food for them anymore. I find that 75% meat goes well with them. Having read so much online of late regarding what is put in pet food, I will no longer feed any of my cats any more pet food.

    My recipe that I make for my cats is this. Boiled chicken thighs, I then take the bones out, but any boneless chicken is fine. Then, I add some brown rice and oat meal to the broth and boil this until it is reduced. Sometimes, I will even add ground turkey. When this is finished, I add the boneless chicken back and let it cool off. I then add a bit of brewer's yeast granules and a bit of wheat germ. The non-meat ingredients should only be at 25%.

    I will never feed my cats any commercially prepared cat food again. Just because a company states that it was made in the USA, they can legally do this using ingredients from China. In addition, euthanized animals and all other kinds of waste are put in pet food. Many animals are now sick and many are dead because of this.

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    Reviewed Dec. 21, 2012

    My three-year old exotic short-hair cat became extremely ill. On Sunday afternoon, I bought a new bag of Royal Canin Special 33. On the bag was a sticker that said: New Look/New Formula, Best By/CAD 10 NOV 2013 09:21 R5 (on bottom of bag).

    I gave it to her right away, and by the next day she didn't quite seem herself. By Monday afternoon, she had violent diarrhea, and by that evening she just sat in one spot and looked miserable. She couldn't even lie down on her stomach, so she just sat in agony. By 2 AM on Monday, I realized that she was not getting any better, so I took her to the ER and they gave her fluids and anti-inflammatory/antibiotics. I thought it might be the "new formula", so I called Royal Canin and they said that they did not add any new ingredients, only took two out. The next day there was no improvement. She would not eat or drink. By 11 PM that night, I took her to an emergency vet hospital where they ran every blood and urine test imaginable, along with x-rays and two abdominal scans. She stayed the night with IV fluids, pain meds and antibiotics.

    Long story short - they could not find any disease-related problems. The only thing they found were conducive to digesting something contaminated. She is an indoor cat; we have no other pets, and the only thing she ate was the food. $2000 later, I took her home, and by today, Thursday, she is 100% better, eating non-stop (a special prescription diet) and running around. Of course, I reported all of this to Royal Canin and they seemed very concerned and told me that they have never had a "recall". Obviously not, because after reading all of these posts, I feel that their food must definitely have serious problems. Please be careful.

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    Reviewed Dec. 15, 2012

    I have a 6-year-old orange tabby that our vet said was overweight and was recommended to be put on a diet. She recommended Medi-Cal calorie control. We've been feeding the cat the Medi-Cal calorie control wet and dry food since March (this is December), with only slight signs of weight loss. We picked up another case of cat food at the vet about 2 weeks ago and noticed the change in packaging. We asked about it and was told that there was a change of ownership and packaging, but that it was the same food. It was now called Royal Canin. My cat sniffed the wet food and went for the dry food. When the dry food was gone, he went back to the wet food. Shortly thereafter, he started throwing up - at night on the bed, during the day on the couch, outside on the grass.

    I happened to have an empty can in the recycle of the original stuff and compared the ingredients. Both had pork byproducts as the main ingredient and water sufficient for processing (normal). The main difference seems to be that the wheat gluten in the original has been replaced with rice flower. Either my cat is allergic to rice flower, the "rice flour" is tainted or maybe it's another instance of whatever that stuff China put in cat food in 2007. I'm calling my vet tomorrow to ask for another brand of calorie control.

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    Staff

    Reviewed Oct. 26, 2012

    I fed my dog with RC for the past years. My dog died of Hemangiosarcoma two weeks ago, which I understand has risen dramatically in this country. Various sources such as Wikipedia and many of the veterinarians I spoke with have little doubt that the sharp rise of this particular cancer has its roots mainly in the food and treats we feed our dogs. I understand from breeders in Europe that for example, RC in France uses dog carcasses (with the unabsorbed toxins) and finely shredded car tires in their dry dog food as fillers. These giant corporations are acting out of greed with no sense of ethics and moral obligation towards their consumers and their pets. They advertise that their dog food products are "wholesome and nutritious" - which is clearly stretching the truth and here is why:

    So far there have been 34 dog and cat food recalls and safety alerts by the U.S. Food and Drug Administration in 2012, 20 pet food recalls in 2011 and 24 pet food recalls in 2010 - not to mention the additional recalls by the US Animal Health Foundation and several veterinarians. The reason for these recalls are bacteria, salmonella, poisons such as thorium dioxide (Thorotrast), vinyl chloride and arsenic - which are blamed on the spread of Hemangiosarcoma. These poisons are mainly manufactured in China and have been used in the US production of cat and dog food, which lead to recalls, safety alerts and the death of animals.

    There have been several toxic poison dog treat warnings recently for example involving "Waggin Train," which is manufactured by Nestle Purina in China. These treats for dogs have led to kidney failure on hundreds of animals. Several news agencies reported that the FDA has issued three separate warnings on September 1st 2012. Does this require any further comment? As for my beloved departed friend, I personally have no doubt in my mind that he was the victim of a greedy industry which puts money ahead of health. My next dog will not be fed any of their toxic garbage. I will rather prepare the meals and treats myself and will let the CEOs of these giant corporations eat their own poisoned foods.

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    Reviewed Oct. 16, 2012

    We have a 7-month old kitten that became very sick after 2 days of this new Royal Canin Development Kitten Dry food. On the 1st day, she vomited. On the 2nd day, she was lethargic and shaking in pain. She's had very bad diarrhea leaking from her butt for days now. She's spent 2 nights in a row at the vet. She needed intravenous due to being dehydrated. I wouldn't recommend this new formula to anyone. This new food has tomatoes listed as one of the ingredients. She could have had a bad allergic reaction to the tomatoes. We are very unhappy that RC would change their formula when it was working well before. RC must step-up and be held accountable for their negligence and mistakes. This is very unfair to us and our beautiful kitten. We purchased this bag of cat food from our vet on Oct. 2012. Serial #: 582215/P582215A.

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    Punctuality & Speed

    Reviewed Aug. 29, 2012

    On a local vet's recommendation, I acquired the Royal Canin Boxer 26 food for my boxer. The day I fed it to him for lunch, 4 hours later, he developed rapid breathing 120/min. I switched back to an old brand (Purina) and he was okay. Then the next day, I tried RC again with the same result: 4 hours later, it was an even faster breathing rate for 6 hours. Again, I alternated one day with other brand (Pedigree) and he was okay. I risked trying the third time with same results. So, I will stop the experiments and have to take him to the hospital for a complete check up. Is there a possibility that RC is using food parts obtained from China? Some years ago, Chinese pet food killed a couple of cats and dogs here in Ontario.

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    Staff

    Reviewed Aug. 10, 2012

    This food was recommended by my vet. I ordered a very large bag online, recommended for King Charles Cavaliers with heart problems. I introduced it gradually, but he started with diarrhea immediately. He has been on it for about 10 days now and it is getting worse. I am throwing $55 worth of it away tomorrow. It is disgusting what it has done to him. It should be recalled. You try to give your dog the best food and this happens.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2012

    This is an update to my last post. I called Royal Canin to let them know what was happening when my cats ate the Calorie Control formula. They got back to me right away. Rachel was very helpful. I had to supply her with the Best Buy Date on the bag. The date on our bags was May 20, 2013. Everyone having issues with their Royal Canin food needs to call or email them (you can find their info on their website). They need to track which batches of food are having issues so they can pinpoint the cause. They have a database that tracks this stuff. Hopefully if enough of us do this - they can figure out what is going on. Hope this helps!

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    Reviewed Aug. 9, 2012

    My cats have been on Royal Canin for two years with no problems. This summer, they started with diarrhea and vomiting. Only one lot of food is causing this, the 44213. My one cat wouldn't touch this lot number of food, and my other one was ill after eating it. I am changing to another brand and I just pray that this has caused no long term kidney or liver damage.

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    Reviewed Aug. 5, 2012

    My 3 cats have been on Royal Canin Calorie Control for years. They used to like it a lot. Recently for the past few weeks, my cats have developed diarrhea and vomiting. Lately, they don't seem to want to eat and they always leave some in their bowls which never used to happen. Nothing new had changed in the house and we don't feed them people food. I also believe, like other reviewers, that something has changed with the Royal Canin formula. I took them off Royal Canin and put them on EVO organic cat food and they scarfed it right down. The diarrhea and vomiting are gone. They are happy and back to normal. I will be calling my vet tomorrow to see if I can get my money back on the 2 unopened bags of Royal Canin that I recently purchased. I will also let them know what is going on. Something needs to be done. A recall would keep lots of animals from getting sick and save a lot of money in unnecessary vet bills.

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    Reviewed Aug. 3, 2012

    Well, the long of the short is: thank you, Royal Canin, for coming out with Feline SO dry and canned. My senior cat would like to thank you, especially for the morsels and gravy! After thousands of dollars, my cat was diagnosed with idiopathic cystitis. He was put on Hills C/D which made him gain weight and lose his hair coat. He also began having crystals again, too. Then, I tried Iams Low pH/S which made his coat come back, but it left it very dry and he continued to gain weight (he was at 22 pounds!). I was recommended the Royal Canin S/O dry and canned - and holy cow, he got his coat back with incredible shine and he lost 4 pounds after 5 months! He's been on S/O for 6 years now and has not even had a UTI, let alone crystals! Thank you for developing a food that keeps my cat healthy and alive - and handsome, too!

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    Reviewed July 28, 2012

    We have a salt and pepper Standard Schnauzer which has been under a specialized product of Royal Canin (Skin Support SS21) for at least last two years and never had a problem before. These last two weeks, he have had diarrhea and can't stand the food. I just bought this new bag of food (almost $70.00) three weeks ago and the food is the one that is causing him these issues. The bag does not have any "Due Date" information for me to know right away if it is fresh enough or not. I am immediately suspending this food and taking him to the vet for treatment. I am doing this comment to support that something is going wrong with this "lot" of food but I'll not risk my best friend's health any longer. We all must share these concerns that may cause a recall or at least an analysis of the way Royal Canin is making the food. Something is wrong with this food.

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    Punctuality & Speed

    Reviewed June 25, 2012

    I have two Shih Tzus. They have been on Royal Canin 28 since they were 9 weeks old. I've always noticed the male have trouble keeping food down. When they switched to adult food, the boy went down fast - he couldn't pass his bowels. The vet put him on a diabetic diet to help regulate him. So that was February 2012. I have been mixing the dry with sensitive can food. Well, the same thing is happening all over again and since I purchased the new bag of food at the end of May 2012. This time both my dogs are vomiting and the boy is doing vomiting and has diarrhea. I think I may have to go with Science Diet. It worked well for my old dog (a Maltese). Never again - the pain and suffering this dog had to go through. I wish I kept the bag so I can return what’s left.

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    Staff

    Reviewed June 23, 2012

    My little chihuahua is 6 years old and has been fed Royal Canin Chihuahua Formula 28 since he was a pup. Recently, he started having vomiting and diarrhea that was coming and going. Finally, he was so bad that he had to spend the day at the vet getting fluids and blood work. Blood work was okay, but when we brought him home and started him on the Royal Canin, he started acting up again. I wondered if it might be this "lot" of dog food. I started researching the net and have found several people, who are having the same issues. I returned the rest of the bag to Petco along with a note with a link to this webpage. I also gave the info to my vet. The more people who report to their vets about this, maybe we can get a recall. I personally am done with trusting dog food companies. My dog is getting boiled chicken mixed with rice and broccoli from here out.

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    Reviewed June 20, 2012

    Our cat has been on the Royal Canin Veterinary Diet Feline SO33 for years and this last bag has made my cat sick - If the lot on your bag inside the top fold shows 41371126 800 2800, 2148 12811 103, please discontinue the use of this food for your cat. Mine has gone through several vet visits trying to get over the throwing up and almost dying.

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    Reviewed June 15, 2012

    Is Royal Canin cat food tainted? I presently live in Macedonia. I have been feeding my cat Royal Canin dry and wet food since January with good results until last week. Mine had both diarrhea and vomiting from Royal Canin packets of Beauty and Instinctive varieties. This morning, she refused to eat Beauty. I fed her a packet of Friskies and she ate it immediately. I did an internet search and found people with similar problems with Royal Canin.

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    Customer ServiceStaff

    Reviewed June 2, 2012

    I purchased a new bag of Royal Canin Yorkshire 28. Our yorkie has been on this brand for almost one year with no problems until now. Upon his morning feeding from the new bag, he spent the entire day vomiting. He was feeling better that evening and no longer vomiting. I fed boiled chicken and rice that evening and the next morning to ensure his stomach remain settled. He had no more vomiting until that next evening when I fed him his meal from the same new bag of Yorkshire 28. Within 20 minutes, he was vomiting again.

    I contacted the company via email this evening and am waiting to hear back from them tomorrow. I was concerned enough to search the internet to see if there had been a recall on the product. I didn't find any information about current recalls but did find this website with several other pet owners who experienced something similar. I hope to get some answers from the company. I won't be feeding this food anymore. At this point, I can't prove the food is the cause of my pet's stomach issues but I won't take any more chances. The fact that he never had any vomiting after feedings until eating from this new bag (twice) makes me very nervous. I am very disappointed because up until now I was satisfied with this product.

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    Staff

    Reviewed May 30, 2012

    I fed two of my Persians, one Himalayan and Shih Tzu dog this food. After a while, they all began having horrible diarrhea and vomiting. The Himalayan ate only the dry food, the others preferred more wet. One of the Persians also vomited blood. The Himalayan began to have a rapid heartbeat and stopped eating. I took him to the vet where he had to have emergency surgery to remove a blockage. He also had crystals. I looked up Royal Canin. He had the same symptoms as 2007 recall. He was there for a week. I brought him home 3 pounds lighter and he still could not urinate well.

    A few days later, he was in extreme pain and brought him to the emergency clinic - more antibiotics and pain medicine. I brought him home and he was okay for about a week and then took him for a re-check. The vet had to do another emergency surgery to remove scar tissue that was preventing urination. 2 days later, I brought him to another emergency clinic where his genital and back leg area began necrotizing. I had to put him to sleep. This was an extremely healthy cat until I began feeding him the Special #33 sensitive diet for cats. I have had 5 previous Himalayan and Persian cats who lived to be 18-21 years.

    I am the best caregiver possible. This food needs to be recalled immediately. I spent over $2,000.00 and my cat suffered an extraordinarily painful last month of his life and a horrific death! I have pictures and documentation of everything!

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    Reviewed May 25, 2012

    My two-year-old Birman started vomiting undigested dry cat food three days ago. I had just purchased Royal Canin indoor beauty. Luckily, I had a gut feeling something must be wrong with the new bag and took it away. I feel very fortunate that she appears back to normal. I have owned cats for 40 years and never had a food issue. I will never purchase Royal Canin again and I urge others not to as well.

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    Reviewed May 24, 2012

    Our two cats have been on Techni-Cal Indoor Urinary Health dry cat food for a few years. The smaller of the two suddenly became very ill with excessive vomiting, pain, diarrhea, etc. We rushed her to the vet and she was hooked up to an IV for 2 days. Multiple x-rays, blood and urine tests were all done. The results showed enteritis through her intestines. She is an indoor cat and did not eat any plants. The only thing that we can pinpoint is a new bag of food that had been opened the day prior. Our other cat had a slight reaction, but not as severe as our little cat. She is at home now, but is very ill, has blood in her stool and is lethargic. Upon doing some online research, I have noticed this has happened to others over the past few months. My cat may has to be put down if she doesn't improve. Any advice would be appreciated.

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    Reviewed May 11, 2012

    I switched from Iams to dry Royal Canin Mature 26 a few days ago because my older cat has teeth problems. The kibble was supposed to be easier to chew. Well, within 30 minutes of eating the food, my cat began vomiting and having explosive diarrhea. It has been several days and this has not stopped. It is now 06/30, the fourth day, and I have picked up the food and will be going to Petco to get something else. The weird thing is, my other two cats were fine with it. I just threw the receipt from Petco away too. I really hope they will reimburse me. Stay away from this cat food.

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    Staff

    Reviewed May 9, 2012

    I fed my cat some of the canned food (Royal Canin Canned Food Ultra Light), and shortly thereafter, he began throwing up and throwing up. He threw up many many times and eventually he threw up so much that blood starting showing up whenever he threw up. He couldn't hold down any food or even water. In the middle of the night, we took him to an emergency vet who was able to treat and stabilize him. I have many cans of the food in my pantry but I will not feed any of it to my cat anymore. He is eleven years old and I cannot have him sick like that ever again. I believe that there was something wrong with your canned food and I have no way of knowing if the other cans are good or not. Royal Canin should recall that lot of canned food so that another cat doesn't get sick like mine did. I bought the food at Petco on East 17th St. in Brooklyn. Royal Canin should contact Petco and recall that food and refund the money of those people who bought it. If you leave it on the shelf, another cat will suffer as mine did. I will not use your canned food in the future.

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    Staff

    Reviewed May 5, 2012

    I have three chihuahuas. I have been feeding Royal Canin Weight Control and Xtra Small 12+. We have been satisfied until just recently, when I opened a new bag. Since then, all three of my tiny babies have been having bouts of vomiting and diarrhea! Everything has just started happening since I bought new bags last month! Even the shape of the food is a little different too. At first, my little chubby one, who eats the diet kind, did not want to eat it. He loved it until I bought that new bag! He has been spitting up, having diarrhea and he's been trying to eat grass when he goes outside! My tiny, elderly one has spit up several times, had diarrhea and has had days where he just doesn't want to eat at all! One night, he appeared to be having constipation, when he finally was able to go. There were traces of blood in his stool! And our tiny girl, who is just two years old, we rescued her off the street recently, she really liked the diet food too, even though she doesn't need it. We do try to get her to eat her food, but she always ends up getting into the other dogs food anyway. It's hard to feed three dogs three different kinds of food. She also has just started spitting up and having diarrhea too!

    People, something is going on with some kind of new ingredient or new formula or something! From most of these reviews, things were fine until everyone bought newer bags in the last few months! Even their packaging has been updated. Something is changing with this company! We have to try to be heard before hundreds more people actually have to find out and risk their beloved pets health too! My pets are family. I loved them enough to buy this food in the first place because it was highly recommended for them. Now, I have to save them from it!

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    Customer Service

    Reviewed May 5, 2012

    I switched my dog to Royal Canin SO a few months ago to alleviate her bladder stone issue. She had both types of crystals. After a month of the diet and more frequent pit stops and encouraging more water, all crystals disappeared. As we made it through the first quarter of her second bag, one day, she became slightly lethargic and began vomiting through the night. I brought her to the vet and the first thing they noticed was a high fat content in her blood serum (A few months ago before starting her food, her blood work was flawless). I am waiting to hear from the vet tomorrow and suspect to hear bad news about her triglycerides, etc. She just pooped and it is clay-colored and pasty. This is a sign of acute liver failure. As I read previous posts, my worst fears are becoming a reality. Spread the word! Royal Canin is bad news.

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    Staff

    Reviewed April 30, 2012

    I agree with the two recent reviewers. There is something going on with the Royal Canin Renal LP cat food. She was switched to the Renal LP last year and she has had diarrhea on and off. But since she was on the specialty brand, her kidney issues did not progress, so I stuck with it. However, I opened up a new bag for my cat that I bought in April and she started having severe diarrhea and stomach pains and was extremely agitated. I've had her on antibiotics for over a week and the poor thing still is not well. She keeps throwing up everything and is still agitated. I had x-rays and tests done, but they couldn't find anything physically wrong - no bowel obstruction, no bladder infection, no crystals - so I really think it's the food. I don't think there is enough dissemination of this to the doctors because I checked with my doctors and they had never heard of pets with diarrhea issues for Royal Canin.

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    Reviewed April 6, 2012

    Indoor 27 making cats sick: Two healthy cats, a 10-year-old Chartreux and a 9-year-old Osicat, have been feeding Royal Canin for their entire life with good results. I trusted the product. Two months ago, the cats started to vomit food soon after eating. I initially blamed this on stress due to a residential move. I trusted RC too much, but after cleaning near daily vomit, I changed food. No more RC. I observed immediate relief for the poor cats, immediate change of attitude, and no more vomiting. Please contact Mars. Let them know someone screwed up and help the cats and their owners. Any reader should be aware that this could be your problem before you spend, spend, and spend some more.

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    Reviewed April 5, 2012

    Due to our vet telling us to switch to Royal Canin allergy cat food, we did and purchased it from their clinic. They said our younger cats could eat it too. Both our 8-year old and our 1-year old ended up with explosive diarrhea for months. One of the younger cats passed away after becoming quite lethargic with a very high fever. The vet test totaled over $1,000. The two cats living were given three types of antibiotics each for over a month. Finally, we were so upset at our cats having this explosive diarrhea and worried tremendously about the long term effects to their organs, we found this website, read similar stories and stopped the Royal Canin immediately. I put them on Blue Buffalo canned cat food, and now their diarrhea has disappeared after about two weeks on the new food. The explosive diarrhea stopped immediately though.

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    Price

    Reviewed March 25, 2012

    I got a puppy Yorkshire terrier puppy that was 8 weeks old. I took him to the vet for his first exam and asked the vet for advice on the best puppy food I should be feeding him (the breeder was feeding him Kirkland brand puppy food). She immediately pushed and recommended either Hills Science Diet or Royal Canin. I chose Royal Canin because it had small breed puppy food specifically made for the Yorkshire terrier breed. Within the first 5 days of slowly mixing the RC food with his old food, he started having severe issues with constipation. He would try to go forever with no relief. I was so worried the poor little guy was going to die of an obstruction.

    I immediately took him off the RC and started feeding his old food. I went to the vet today, and she still swears by RC. She told me that she wouldn't recommend any other food other than Science diet because other foods are not tried, tested or held to the same standards at RC and SD. What is going on? Are they getting paid to recommend these foods? I'm looking into other options like 5 Star Foods; I have researched such as Candidae, Avoderm or Wellness. I will not go back to RC. My puppy’s health is worth more than that.

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    Reviewed March 13, 2012

    My two healthy cats, 11 and 12, have taken a turn for the worse soon after eating Royal Canin Feline indoor mature dry cat food. They have been eating it for two years. This last bag may have been tainted. Vomiting cats, one now in the hospital. She couldn't stop throwing up then it turned to two and a half days of barfing spittle. The other cat can't eat. I'm out of my skin with work and anger. I will report it to the feed store where I bought it to pull its products off the shelf. BTW, both cats, just three months ago had their geriatric check ups and blood work and were very healthy.

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    Reviewed Feb. 26, 2012

    My cat ate these foods exclusively (Royal Canin Siamese and Older Cat Formula) and died last week at the young age of 12. After reading all the comments on this page I am concerned that her ailments may have been caused by her diet. What is being done to investigate the situation?

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    Reviewed Feb. 14, 2012

    My dog has had liver issues since he was a puppy and has been on Royal Canin Hepatic Dry for nearly six years with no health episodes in that time. I mix this food with low purine foods because the ingredients in this food are pretty bad, but it has kept him in good shape until recently. My other dogs receive premium organic along with home cooked food and I always felt bad that Jack, my liver shunt dog, had to eat something not as nutritious.

    Anyway, about six weeks ago, he started to pick around the kibble and eat everything else. When he did ingest the kibble, he would violently throw up about 30 minutes to one hour later. I thought that maybe something else was going on and still gave it to him and he would continue to vomit. Then he just refused to eat it all, wouldn't even want to sniff it. I couldn't get him to eat anything for two days.

    I took him to the vet and about $750 later, I started cooking for him. It's a pain but we are ten days into his new diet, he is eating like a little piggy and no vomiting whatsoever and acting normal again. I offered him the RC again, he will take a quick sniff from a distance and move away. Needless to say, I tossed the rest of the bag and I’m looking for another permanent replacement that will give him the nutrition he needs for his liver issues. Obviously, something is very wrong with this batch of dog food. On a side note, I do not rely on any vets anymore when it comes to the nutritional needs of my dogs, unless they have taken the time to educate themselves about the importance of what to feed your pet and how it correlates with specific health issues that they may have.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2012

    My 12-year old cat has been on Royal Canin Urinary SO-Feline Dry Food for 5+ years to help the formation of crystals in his urethra, which has kept him hospitalized and in serious condition for over a week before. At that time, the vet placed him on this food, saying that this was the only food that would viably keep the urinary crystals from re-forming.

    A 20-lb bag generally feeds my cat for 4-5 months. Recently, when I started serving from a new bag, he would snub the food even though he appeared to be starving, and then when he would finally sparingly eat from the new batch, he would throw up and gag 30 minutes or so after trying to eat it! I cannot get a straight answer regarding whether the formula has changed or what is going on.

    The vets I have consulted have no record of a formula change or any similar complaints. I have taken my cat to the vet two times now to have him checked out and there is no apparent reason he is suddenly refusing the new bag of food. I purchased yet a second bag from another batch (a different expiration date) and still get the same results. The vet also had me try the Royal Canin Urinary SO-Feline, wet canned food. After a few days, my baby is throwing up again!

    The vet says the introduction of any other food is going to lead to the urinary crystals re-forming. Meanwhile my cat alternates between starving to death and bouts of heaving up the food. I am so frustrated and do not know what to do!

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    Reviewed Jan. 15, 2012

    My cat has been on Royal Canin low fat canned food for several months. Last week, I bought a new supply and my cat ate only a little of the first new can and then was so sick that I took her to the vet. The vet said there were no recalls for that food, but I changed to a different low fat food. So far, so good and my cat is back to normal. She will not get any more of the Royal Canin.

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    Reviewed Dec. 29, 2011

    My 10-year old dog has been on Royal Canin S/O prescription dog food for nearly 2 years. The food formula was changed over the summer, although Royal Canin, the company has denied that. I learned this when I contacted their customer service rep after my dog became ill. I was told that they had changed one of the ingredients over the summer. The food I was using had been produced after this change.

    I have been reimbursed for the unused food but still have a $850 vet bill that Royal Canin refuses to pay. I have documentation from the vet that the dog got diarrhea when she was on the food, got better when taken off the food and each time (4 times) she went back on the food, she got sick. Once taken off, she was immediately better. I welcome your assistance in dealing with the company. I am happy to share my vet records.

    I would welcome your assistance in this matter. I received a letter on Dec. 19, 2011 from Pam ***, Technical Services Manager, in the Royal Canin USA, Inc. St. Charles, MO office stating that their "quality assurance department" was "relieved to report that their review revealed "no abnormalities" in their food. Yet, the extensive medical records and tests completed by our vet contradicts these findings. I would like reimbursement for the medical tests and treatment incurred as a result of my dog getting sick from the Royal Canin.

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    Reviewed Dec. 16, 2011

    It's the royal canine baby dog milk, 1st stage milk. I always buy your dry food but never knew you had puppy milk so I normally get Lactol. When I did buy a 400g kit of yours, I was really shocked to see the date on the packaging. It only had 3 months date on it from purchase whereas Lactol gives you a good 18 months plus. Also, the smallest teat made the milk come out of my puppy's nose as the hole was too big for my pup.

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    Staff

    Reviewed Nov. 21, 2011

    I bought a bag of Royal Canin PR dry cat food from a vet in the last week of October. He has always been an extremely healthy cat. No UTI's, no adverse reactions to booster shots, and was strictly an indoor cat. He got renal failure and went into a state of no return, and I had to put him to sleep on Saturday, Nov. 19th. I am devastated because I bought this product, and it is the only thing that was changed in his life. I believe it took it. I am taking the product back and asking for my money back. I am so angry that I trusted the vet, and bought this product. I will never use it again.

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    Reviewed Nov. 17, 2011

    After 2-3 weeks of starting my 3 1/2 yr. old Yorkshire Terrier on Royal Canin for Yorkshire Terriers, he started having seizures. I had the vet check him out. After taking him off the food 2 days ago, he hasn't had another seizure. There is something in the food that is causing the seizures.

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    Reviewed July 23, 2011

    A fourteen (14) year old cat, with urinary problems, was given Royal Canin SO33 cat food by our veterinarian. Our cat loves the food, and his urinary problems have disappeared. I trust our veterinarian to know if a brand of cat food have issues or not. Others who have posted bad experiences with this brand of food need to consider other causes since this food is sold nationwide. The number of complaints is few, and if there were major problems, vets everywhere would have been alerted.

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    Reviewed Jan. 18, 2011

    I am a foster parent for an animal adoption group in Houston, Texas. I have fostered hundreds of cats over the last 5 years feeding various brands and formulas trying to find a food that worked well for all of the cats in my care. Several years ago I thought that I had found the right food. That food used to be Royal Canin, but no longer. I will never trust this brand of food again. In September several of my foster cats came down with diarrhea. Since I foster a lot of cats and there is a constant change-over in my house, the vet and I suspected that there was a parasite that did not show up in a fecal sample. We treated for various parasites and continued to get negative fecal results as more of the cats became affected. Finally around Thanksgiving, the vet decided we needed to throw in the towel and send off for a lab fecal to see what was actually going on since nothing we tried had any success.

    During this entire time I was feeding my foster cats Royal Canin food. Because of the age of the cats I was feeding Baby Cat, Kitten and Indoor Adult formulas. When the lab report came back for Clostridium Botulinum the vet did not think there was a reason to change the cats' food since the problem started back in September. We continued to feed the cats Royal Canin food and started them on Clavamox, then Clindamycin to resolve the diarrhea issue. Several days after starting treatment, I opened a new bag of both the kitten and adult formulas and the diarrhea got much worse and many of the cats started projectile vomiting about 30 minutes after eating their breakfast and dinner. I immediately stopped using the Royal Canin food and switched them to another food without making the normal slow transition.

    The cats were on the recommended course of antibiotics but only half of them had shown any improvement. We did another lab fecal that came back with a negative result so we began treating with probiotics hoping that would resolve the issue and return some good bacteria to their GI tracts. After several weeks there was no improvement so my vet called the vet at the testing lab to see what else might be going on. It was decided that we should treat for another bacteria, Campylobacter which the lab said was hard to test for. The cats were started on a 3-week course of Baytril. I have another week on the Baytril and to date I still have 3 cats with extreme diarrhea that has not resolved.

    About the time I opened the last bags, I was communicating with several other fosters in our group who were also feeding Royal Canin and they too had problems with vomiting on the new shipment. These fosters have also stopped using Royal Canin and have switched to foods manufactured by other companies. Their cats vomiting issues resolved almost immediately when they changed food. In retrospect, I have realized that there has been a problem with the Royal Canin food for most of 2010. I bottle feed orphaned kittens and had more post-weaning diarrhea than I have ever experienced in prior years. I have always weaned the bottle babies onto Royal Canin Baby Cat because the kibble is very small. In past years the transition has been fairly successful with most litters either not getting diarrhea or having a very mild case of it. My foster kittens have also suffered from a lack of weight gain this year which I now realize was caused by the Royal Canin food as well. Additionally, I had several kittens who refused to eat the Royal Canin food which has never happened in previous years. I will never go back to using Royal Canin again and suggest that if you are using their product, you seriously consider using another product. At this point I have no idea what the long-term effects of the prolonged diarrhea would be on these foster kitties.

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    Reviewed Dec. 16, 2010

    My indoor-only cats have been on Royal Canin for several years. Since July 2010, I have had two cats die from renal failure and one is still critical. The other three are being treated for U.T.I. Two cats have died and one is still in renal failure. Three cats are being treated for U.T.I.--all at the same time.

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    Reviewed Dec. 15, 2010

    Six months ago, I switched my two cats to Royal Canin as I had read this was one of the best foods. My cats began itching, which the vet attributed to dry skin. The cat that is eating Royal Canin #33 for Sensitive Stomach has been pulling out her hair by the bunches, scratching bald patches on herself, and has extremely dry skin. My vet said the way to cure dry skin is from the inside out--give them a better quality food. I though I was. Now I must figure out who really has a high quality cat food. I only hope I have caught this issue in time and no further damages will occur once I get them switched.

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    Reviewed Dec. 13, 2010

    I have a Persian cat and a Havanese dog that have both been on Royal Canin food since birth. The cat is four years old and recently had a physical and is in great shape. The dog is three years old, eats Royal Canin mini dental and is perfectly healthy. These are exclusive foods for these animals. They have not had GI problems or any other problems related to food. They are both indoor animals. The dog is treated with Revolution once a month for flea control. The cat has never had a flea problem. So far, so good for using Royal Canin. We have heard nothing regarding problems with Royal Canin from our veterinarian.

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    Reviewed Dec. 8, 2010

    It is indeed a pleasure for me to join these voices against this company. I had cats since I was a girl, we're a cats lover's family, so I had a lot of experience caring this fabulous animal. My complaint is against a product, which is commercialized here in Ecuador as Fit 32. I have a rag doll and I've been feeding him with this product for almost a year. Before that, my cat was fed with Persian, and Sensible 33 (Royal Canin made in France) and everything was okay.

    For my veterinarian's advice, I switched to Fit 32 because my cat lives indoors and he was little overweight. After four bags of 7 kilos each, the problems began.

    Right now my poor cat has a serious dental disease, he had been at the clinic twice for deep dental prophylaxis and lost one fang. His dental condition is critical; he is in danger to lose more teeth.

    I have to say that I have been a Royal Canin customer for many years because, at the beginning, the food was made in France and was a top quality product, but since this brand manufactured their product in Argentina, my problems began. It's just not fair that we as customers trust our pets in one brand and at the end of the day, this brand betrays us in this vicious way.

    My sister has the same problem, she switched from Sensible 33 to Fit 32 because the distributor in Guayaquil had problems with the imports of the sensible formula and that was the only one available (Fit 32). The result after 3 bags of 7 kilos each? Her 3 cats: 2 Siamese and one Persian have the same problem as mine! It is definitely the food. I must say Royal Canin just lost a many years customer. I'll spread my voice for any media available for me informing this problem.

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    Reviewed Oct. 4, 2010

    We've used Royal Canin products for our cats for some years and recently, (2009-2010) we have noted our cats went off their usual flavors e.g., Siamese 38, Oral Sensitive, even the kittens went off RC Kitten. We settled on a mix of Kibbles like Special 33 and Selective 35. However, our cats always had digestive issues even with these. Luckily, we always complemented their foods with feline nutritional supplements, just in case. Now, RC just suddenly pulled their selective 35 product and replaced it with a trio of products which our cats will not touch.

    After reviewing this site for RC complaints, we feel that the company is not being straight with consumers about their product selective 35 Kibble and the real reason why they pulled it. In fact, we are reviewing our cat's health notes with the horror stories here.

    As a result we are removing Royal Canin from our list, we are returning all used and unused products, and we are going to spread the word to vets about if a cat has problems, to ask if they are on RC diets and to remove them from the diet. We have written to RC and told them that we believe their company is on the downward slope like a menu foods. Pet food companies in general are not to be trusted but no company suddenly pulls a selling Kibble without a serious problem they are not revealing. We thought that the company was just pulling a slick marketing move, but instead we believe the company is hiding serious cat Kibble problems.

    We will never return to Royal Canin and urge all customers who relied heavily on this company to rethink their pet food strategies. This weekend, I went back to the vet and they now have a veterinarian Kibble diet to try to reverse mal-digestive issues and we are home cooking the wet until we get a new wet food they will eat. The problem we see is that Royal Canin had a good reputation, and so many of us have relied too heavily on that and until more cats die, this perception that "Royal Canin" is the go-to gold standard of pet food will not change.

    Please everyone, reconsider using any RC's products; it's like Russian Roulette, it's just a matter of time. We feel that the only reason our cats did not get really ill or die is that we supplemented heavily with nutritional supplements. Cat's have been low-grade sick for all of 2010. Now, I suspect that the RC products were chiefly responsible for this. Our kittens may never ever have a healthy adult life.

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    Reviewed Aug. 23, 2010

    I have been a breeder for 32 years and have specialized in Japanese Bobtails for the last 25 years. I used Royal Canin for many years in the 90's and eventually switched over to Purina when Royal Canin changed their formula and the main ingredient became a grain. Last year, I learned that the product had been reformulated and the main ingredient in some formulas is now chicken or turkey. So, I began using Royal Canin again exclusively in November of 2009. Since that time, I have had six experienced queens miscarry their litters, have premature births and stillborns. I have never had a female deliver early since I began breeding Japanese Bobtails in 1985.

    Since I have begun using Royal Canin food, I have now had six proven and experienced queens lose their entire litters. The first one occurred in December. My female delivered a litter of six about 10 days early. The second one occurred in January. Another of my proven females delivered early and lost a litter of four. In May, I had one female deliver a litter of four early and I had another female deliver a litter of three early. In June, I had a female deliver two kittens early. And my final litter in July consisted of a total of four kittens--two kittens delivered early, one properly developed, and the other was underdeveloped. It looked like it had arrested its development approximately two weeks before delivery. This female then had two additional kittens on her due date--one was full term and the other had also arrested development prior to the birth and had a severe skull deformity.

    It is not possible that these kittens were bred at different times since the mother was only bred on one day by the sire. All of these females were healthy and had at least 3 previous litters. Most of them routinely have had litters of 5-6 kittens. I have never had any of them deliver early, have a stillborn or lose a kitten. None of these females are over the age of 4. No other factor, environmental or otherwise has changed in my cattery. None of these females were sick prior to or during their pregnancies. The only factor that has changed in my cattery is the food.

    And while I have completely stopped the food approximately two months ago, I just went through the heartbreak of another early delivery with premise, stillborns and deformed kittens. Whatever was in the food is obviously having some residual effect. Japanese Bobtails are an extremely hard to breed and it is incomprehensible to me that I have lost 23 kittens since December. I am convinced that Royal Canin food is toxic or at least the bags that I have gotten have been. I have the SKU numbers from all the bags that I have purchased from vendors or online and I am convinced that something in this food has caused the problems I've had. I cannot prove it and I am not a veterinarian.

    I wrote to Royal Canin and got a call from Melinda **** who is a Veterinarian there. I discussed the entire situation with her. She asked if I had had necropsies done on any of the premature kittens. I told her that I had not as necropsies are very expensive and I could not afford to have that done. This veterinarian asked me what brand of Royal Canin I had used and I told her Royal Canin Special 33. She told me that this food isn't listed to be used for pregnant and lactating cats. I told her that was ridiculous. A well-balanced adult formula food should not be toxic to a pregnant cat or her kittens. She asked me for a sample of the food as I still have some left from my last bag.

    She told me that the Service Center would call me to make arrangements to get the sample food from me. The next day the service center called me and asked if they could have my permission to talk to my veterinarian. I told them that I hadn't had necropsies done on my cats and that none of my females had been sick so there really was nothing the veterinarian could tell her except to give her a reference on my cattery and the animals I routinely produce and ship off. At that point, I decided that I did not trust them as they appeared to only trying to cover themselves. So I told them they did not have permission to talk with my veterinarian and that I no longer had any faith that they could be objective and that I would not be sending a sample to them.

    I also called and left a message for Dr. **** that I was extremely annoyed by the Service Center's lack of sensitivity and that I did not trust that Royal Canin will be objective about this situation or that their testing of my food sample will be objective. So I planned to go to the USDA to have my food sample tested and also take whatever legal action I could. I also told them that I would no longer discuss anything with them by phone. All future communications with them would be in writing. I would really like to approach this situation with an attorney but I don't know of one in the Denver area who would take my case on a contingency basis. I also don't know if I have enough evidence to have a legitimate cause of action. I have been a professional breeder for 32 years now and I have good records of what happened with these litters but most experienced breeders don't run to the veterinarian with birthing problems, especially if no one is sick. After producing over 800 kittens and hundreds of litters in the last 32 years, I have found that I often have more experience with cat reproduction than the Veterinarian does.

    And frankly, it didn't occur to me until after this happened several times that it could be the food. At that point, it was too late to take in babies for necropsy. I have considered trying to do an analysis of the last queen's blood to try to determine what might be causing the problem. But those kind of detailed toxicological tests are not readily available in my area and they are expensive. Plus, there is a good chance that if the problem was caused by an incorrect level of some ingredient, vitamin or mineral that is water-soluble, there may no longer be any evidence of it in the cat's blood. I don't even know if the last bag of Royal Canin that I used was the problem or not.

    This is the only bag I have a sample from. I don't know what else I can do. I do plan to share my experiences with other breeders because someone needs to be spared this heartbreak. And the reason I'm so convinced that it is the food that caused my problems is that I took two females and fed them only Purina in March and had two successful litters, one of six and the other of three kittens. And one of these females was the same one who lost her litter of six in December while on Royal Canin Food. She was rebred to the same male and had a healthy litter of six in March.

    Conservatively, since I generally sell my kittens for $700/each on average, my consequences are roughly $16,000 in the loss of 23 kittens. Show quality kittens are priced at $1200-$2000 but there is no way to really know how many of those kittens would have been show quality. On average 1 in 4 are show quality based on previous experience. So that is another $3000-$8000 in lost income. I really need help on figuring out how I can approach this legally or a referral to an attorney who specializes in animal welfare or tainted food in my area who can advise me. I also need to know if there is any class action against Royal Canin at this time or contemplated. I would like to join it or start one.

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    Reviewed March 10, 2010

    This is an update on the complaint I filed back in Dec. 2009. After bad problems with Royal Canine puppy food and not knowing where to turn, my friend suggested Bil Jac. I called the rep and was very impressed with what he had to say about their food. In a 15 lb bag of puppy food, there is 10 pounds of fresh chicken from American farms, corn from American farmers, no rice or other things from China. All American grown and made.

    He said I could switch immediately to their food with no bad affects and he was right. I had to switch instantly and they were fine. After all this time, I am very impressed. I would recommend this food to anyone. I have finally found a dog food I can trust to feed my babies and not worry. Things could always happen but I feel confident that this is the best food around. Give it a try.

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    Reviewed Feb. 22, 2010

    This company also is owned by Mars, see the current pet food complaints posted regarding Nutro Pet Foods. Something is going on with all the recent/current complaints regarding the pet foods manufactured by Mars-owned companies. Mars needs to pay attention and investigate! Many of us, who have been long-term users of their pet foods, are experiencing serious problems with currently purchased pet food batches.

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    Reviewed Feb. 17, 2010

    I'm a dog lover & owner for last few years. I'm also an uninterrupted customer of your product for last 3-4 years. Every month, I purchase at least 40-45 kg premium food from your company Royal Canin.Your food is too good, that's why I'm paying for it & its true that now I'm totally habituated with your food. I can't think any thing as a substitute of your food despite the fact that there are so many other companies in our country as you know better than me that India is a growing market of the world.

    But it's very much unfortunate for me that I'm removing all my beloved dogs from my kennel because I said earlier that I can't think of anything except your product but I'm the last person to compromise with your distributor who is in Kolkata. Mr. ** is a nice man but unfortunately he has no control to his business & Mrs. ** who is the key person of the business, can't run the show with her behavior. Her behavior is too bad. In this matter,please don't trust me. It's better that you should make a market survey among the breeders and I'm sure you'll feel that Royal Canin is losing its business for that distributor. I'm sure about it that 100% customers are dissatisfied with the distributor.

    Yesterday, at about 1:30 pm, she called me over the phone & said, "You have a outstanding of last bill worth Rs.7897. You should pay it now." I told her that now I'm not in my house, so to please come tomorrow but she did not agree and started shouting then I was bound to pay her from my wife's bank account. I have no record of credit of long time. That's why, not only I, but my family is also very much depressed with her behavior, what she did yesterday.

    With an upset mind, I am requesting you, to please change your distributor and make your customers happy. She thinks that the Royal Canin is running for her, but she doesn't know that she is for Royal Canin.

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    Reviewed Feb. 3, 2010

    I have 3 cats that have gotten sick on Royal Canin Renal LP- Modified C dry cat food (7 lb. bag). The cats couldn't keep the food down, vomited several times each. I don't know the far-reaching effects of using this cat food, but am now worried I have inadvertently damaged my cats' health in some way.

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    Reviewed Jan. 31, 2010

    I started using the Royal Canin Selective 35/30 for my Siamese cat. After many tries with other foods, this was all he would eat. It said it was for fussy eaters. My cat is now 14 mos old, and Ive been feeding him that food exclusively for approx 10mos. I noticed my cat vomiting his food, not completely digested after a few hours of eating it. Then his coat started to become dull and sparse. He was constantly scratching; he developed a bald spot on his head. After 3 times to the vet, the vet said it must be allergies to his food. This food has corn gluten in it. Cats don't digest corn. I am so upset. I thought I was feeding my cat the very best. I will warn others about this food also.

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    Reviewed Dec. 30, 2009

    My two 3-year old purebred Siamese cats recently died from complications from a condition called Dilated Cardiomyopathy. The treating veterinarian cardiologist said this condition is very rare in cats because it is caused by a diet deficient in the amino acid Taurine and all commercial cat foods are required by the FDA to contain sufficient levels of Taurine. The cardiologist tested my cat's blood to determine their level of Taurine. The tests results indicated they were critically deficient in Taurine. My cats had been on an exclusive diet of Royal Canin's Green Peas & Rabbit Feline Formula for approximately two years. The veterinarian cardiologist then had me bring in a sample of their food to be tested for Taurine levels. The food was tested by the Amino Acid Lab at the UC Davis School of Veterinarian Medicine. The Taurine levels in the food were found to be a fraction of the level required by the FDA.

    The cardiologist tried contacting Royal Canin in St. Charles, MO several times, but Royal Canin did not return his phone calls. I then tracked down the technical director and explained the situation. I provided all the medical records for my cats and the lab results on their food from UC Davis. They denied that anything was wrong with their food but offered to pay a fraction of my veterinarian expenses. I demanded that they pay all related expenses and recall their cat food. They refused. I then filed a complaint with the FDA and as far as I know it is still an active complaint being investigated. I also discovered that another cat being treated by my cats' primary veterinarian died within the same time frame from eating Royal Canin's cat food. All cat owners who feed Royal Canin cat food to their cats need to be notified!

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    Reviewed Sept. 27, 2009

    My cat was diagnosed with renal failure nearly three years ago. The vet recommended putting her on a wet food for cats with renal failure. The only food she will eat is the Royal Canin Modified Formula. Recently, Royal Canin told the vet they changed the label (from yellow to blue) but the formula was the same. Not only can I tell from looking at it that the new LP formula is different, but my cat won't eat the new formula or any other food made for cats with renal failure. The result is my cat’s health is now declining, because she doesn't have the proper food to eat. I can't understand why Royal Canin would make this change and say that it is the same product when it obviously is not.

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    Reviewed Aug. 11, 2009

    Two weeks ago, I went to my vet to get my 6-year old greyhound’s prescription kidney dog food. He has been on IVD Modified for the past 4 1/2 years as a prophylactic measure following a bout of leptospirosis. In all this time, his kidney values have been normal and have held steady. The vet brought out a bag of Royal Canin Renal-LP modified and told me IVD was no longer available and that this new product was the same. Not having enough of the old food to transition Wrigley properly, I did the best I could. But after 4 days on a mix of the old and new food, he refused to eat the kibble. Thinking he needed a bit more time, I started cooking chicken and rice for him which he'd always devour with relish.

    By Monday, 8/1, he wasn't even interested in the cooked food. A trip to the vet got him a shot to quiet his stomach and a blood draw for labs. The next day Wrigley was even more lethargic so back to vet we went. The blood work showed elevated kidney levels of BUN and creatinine so the vet drew a urine sample and found blood and protein in his urine. He was also not concentrating his urine as he should be. Tests were done to rule out bladder infection and another bout of leptospirosis. Today, a week later, he is back at the vet getting fluids as he is in renal failure. Calls to Royal Canin delivered the corporate line, it's a good food, it won't cause kidney failure, etc.

    I admit that Wrigley's kidneys may have been damaged by the leptospirosis in the past. But I cannot accept that a dog who was running around the yard and bouncing around the house like a 2 year old puppy on the day before and the day he started the renal LP was not adversely affected by this dog food or something in it. In less than a week’s time, he went from a silly, happy dog to a dog very near death's door. Financially, this has cost me a good chunk of money for tests and treatments to this point in time and I don't know where it will end. Physically, it will cost Wrigley his life and me a very sweet, loving and good friend.

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    Reviewed July 26, 2009

    I have 3 cats and have been feeding them Royal Canin since they were about 9 months old. They are now 3 years old. Two of my cats now have hypercalcaemia and all 3 have vitamin D excess. I will never use this so-called "super premium" cat food again. They are under a specialist veterinary care to try and get their hypercalcaemia in check.

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    Reviewed June 5, 2009

    These people sold me expired dog food and puppy milk. I called them after receiving the food and told them the product is expired. They said it's fine to use for one more year. Just by trusting them as they are from Royal Canine, I served the food. Just in 8 hours all my puppies fell sick and I lost 2 puppies worth of Rs 50,000 INR by the time I realized that was due to the expired food. It took lot of effort to save the rest of puppies. When I asked them about this their response is, "We have been selling expired food, so far no issues. So we don't bother about this issue.” This is huge irresponsibility towards canine being Royal Canine.

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    Reviewed May 23, 2009

    After eating the limited ingredient Rabbit & Potato formula we got from the vet successfully for months, a new bag caused severe diarrhea in both of our dogs. We called the vet, but she has not responded, so we threw it out, and bought a limited ingredient variety from the local pet store. Our younger dog is allergic to chicken and possibly grains, so the limited ingredient diet is necessary. Within 24 hours of stopping the Royal Canin food, the diarrhea has stopped, and both dogs’ stools are back to "normal.” We will no longer be purchasing their products.

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    Reviewed April 7, 2009

    Our dog is a young dog and came from a well-respected breeder with many rewards from West ministers and has eaten only Royal Canin for Shih Tzu all his life. He had never had any health issues and was never sick. We scheduled an appointment with the vet for a routine checkup. We had no reason to be concerned because he didn't act sick in any way. He ate well and drank well and his stool was normal as it had been and he urinated as much and as regular as he had always done. Once at the vet, they normally do several things as a complete checkup. After doing a blood test, they say he is in renal failure and has to have a transfusion.

    After a later urinalysis, they say the kidneys are not condensing the urine and that verifies that the transfusion will only make him feel better for a short while but his prognosis is that he may have six months but no more. He is only 34 months old and has not had any health problems till now. We keep our meds closed up so the cats can't even get to them (we don't drop them and leave any on the floor) and he has not been around any poisons. We don't have a bug problem of any sort. No I don't spray but maybe once or twice during the summer and haven't done that yet. The spray hasn't been purchased either. His exposure to any toxin is not a viable cause because there is none. The cats do not like his food and he can't get to their food because it stays in bowls that stay on tables I built just over knee high from the floor and a Pekingese can't get to the food nor tip the table over.

    I have checked the items in our home down to the carpet and the cleaner we use and the paint on the walls and that list goes on and on. We do not and have never used a Swiffer mop or anything like it because its cleaner is toxic to animals. None of the cats are sick in any way. I have checked his family and called about brothers, father, mother and grandparents and there seems to be no history of renal failure. Thus this has, by deduction, to be food related. Would you please test this food? I do still have some of what he was eating. If you have any suggestions, please let me know. Also the vet did test for flea and tick diseases and that was negative.

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    Reviewed Aug. 4, 2008

    I found some foreign pieces in Royal Canin Sensible Choice Chicken and Rice Cat kibble that didn't look like food and my cat died 3 days later. This was early June 2008. I asked my vet if her illness and death was related to the food and he was unsure, so I contacted Royal Canin and sent them a sample for analysis. I am still awaiting lab results, but they will not provide me with any information and are treating this as though the foreign pieces were just other types of cat food that got mixed in. I saved some samples and can assure you that it's not cat food. I'm still devastated by the loss not to mention the money spent on her care during the last 2 weeks of her life. What's making this even worse is Royal Canin's attitude. They're treating this as though they are infallible since the primary recall happened last year. I am devastated.

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    Royal Canin Pet Foods Company Information

    Company Name:
    Royal Canin Pet Foods
    Website:
    www.royalcanin.com