Royal Canin Pet Foods

Royal Canin Pet Foods Reviews

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About Royal Canin Pet Foods

Royal Canin sells breed and life stage tailored nutritional dog and cat food products in veterinary clinics and retail stores throughout the United States. The company has more than 200 formulas on the market, which lets owners find dry and wet pet food for a variety of dog and cat breeds and sizes.

Pros & Cons

Pros
  • Real ingredients
  • Money-back policy
  • Vast selection
Cons
  • Some formulas pricey
  • Grain-free not available

Royal Canin Pet Foods Reviews

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    Page 2 Reviews 10 - 40

    Reviewed Oct. 18, 2022

    I have a Male Ragdoll cat, and he got a UTI so I bought over the counter Royal Canin Urinary, and the food made him constipated, he is 5 years old, and has never had that issue. The food also caused him to gain weight very quickly. I’d watch for signs of constipation in your pet if you feed Royal Canin. I put him on Science Diet urinary and hairball formula, and he no longer has constipation issues.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2022

    I contacted Royal Canin today via LiveChat regarding Royal Canin Hair and Skin Dry Cat Food for cats. It has been out of stock everywhere for quite a while and I asked when this food will be available again. The answer of their representative, Aurela X, surprised me in a negative way. Seems like Royal Canin does not care equally for their products (and customers). Below is the answer they gave me:

    • I am sorry to learn that you are having difficulty acquiring this product. We apologize for the frustration. We have paused many retail diets, such as the one mentioned, to refocus efforts to producing veterinary diets.
    3:10 PM
    • While we do not have an exact estimated in stock date to provide at this time, we do not anticipate it to be available prior to end of 2022.

    Aurela X

    WOW! They refocus efforts to producing veterinary diets!!! And all the other customers who have been buying their products for years seem not very important to Royal Canin. I expected more from a reputable brand, and I am deeply disappointed.

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    Customer ServicePriceStaff

    Reviewed April 26, 2022

    Royal Canin is letting my dog down. My little Lobo has a condition where he has many food allergies and he suffers from colitis. He is also on medication on a daily basis. The only dog food that he was tolerating was the Royal Canin prescription potato duck formula. I was informed by the company today that they suspended manufacturing of that formula until possibly January. What am I to feed my dog. I am very disappointed and extremely worried that my dog will get sick. Why would a company that claims a higher standard stop manufacturing a prescription dog food that is necessary for my and many other dogs to thrive on. I am very disappointed in Royal Canin and I am also very worried because I don’t know what I can feed my dog now. I put a call into his specialist they referred me to a company that makes home-cooked meals for dogs with specific issues however, the cost is prohibitive.

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    Reviewed Feb. 8, 2022

    I have been using Royal Canin Urinary SO for a long time. In January 2022 it became toxic. Both of our Kitties became ill with vomiting and diarrhea. One of our Kitties bounced back once we got the food replaced. However, our special needs blind kitty got very sick. She stopped eating and drinking and was vomiting and went from diarrhea to constipation. Pain and suffering is also a huge issue for her. She is currently in the Animal Emergency Hospital and we have a bill of about $4500 so far.

    I reached out to Royal Canin and they told me without the bag they could do nothing. I store the food in a bin and had gotten rid of the bag. They should be held accountable but will not be due to me getting rid of that bag. I believe if they wanted to they could trace the bad batch. They just do not want to held accountable. The food was toxic!!! They have poor quality control issues. I know I will not get our money back nor could anything make up for the pain and suffering of our Stevie. I am writing to let the consumer know hang onto your bag if you buy from this company as they do not want to take ownership of tracking down the batch that made our Kitties sick.

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    Reviewed Jan. 23, 2022

    Dog food I can feel good feeding my dog. Without harmful chemicals or “fillers”. Coming in vacuum sealed bags guarantees freshness. Each bag has a ziplock that allows me to reseal the bag and retain freshness.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2022

    When I received the bag in December I had concerns because I did not think the bag was sealed properly. I was told by RC that the product was fine. In January when I first used the food, I thought is smelled a little off. This was Jan 12, 2022. I fed it to my cat because RC had said in December that it was fine. That evening my cat threw up twice. On Thursday he was not eating and very sluggish. I brought my cat to the vet.

    It is now Tuesday January 18, 2022 and my is still not better. Not eating and not voiding as he should. He is currently at the vet on IV trying to flush his system. I Contacted RC today, January 18, 2022. She said they have not had any complaints on this food. However, I see from this site that there has been issues before. There are also issues posted on other sites that are recent with this same issue. While the RC customer service agent was helpful with explaining their manufacturing testing process, it does not explain why these cats are falling drastically ill. I asked if they could analyze this lot. She said that the request would have to come from a vet. I'm focusing at this moment on my cat, however, when he is better (praying) I will continue looking into this.

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    Sales & MarketingStaff

    Reviewed Dec. 6, 2021

    I have a foster cat who was nearly put down by her former owners. She suffered from IBD, and it was bad. She was given to the shelter, who started trying her on 3 different prescription foods by "Hill's Science Diet" and "Royal Canin-Ultamino" and "Hill's z/d" canned. After about 2 weeks of eating that crap, she came to my home as a foster. I pleaded and argued with the vet to allow me to try something different, but his ignorance about nutrition lead to him believe a prescription (scam) diet is best. Even though those foods made the cat have explosive diarrhea all over the house, he still insisted. Long story shorter, she is now on Stella and Chewy's, and no longer has a trace of IBD.

    Science Diet and whatever other companies fall under that name are scamming the public. One of their prescription foods contained BHA, a cancerous preservative. That one food in particular had my foster cat exploding with diarrhea within 2 hours of eating it. Even if this food seems to help your pet, it's still horribly unhealthy and will eventually do damage.

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    Price

    Reviewed Oct. 20, 2021

    My Vet has prescribed Royal Canin Renal Support D (morsels) and E (loaf). I noticed that recently the can is smaller in size and MARS who Owns Royal Canin has cut down the size of 13.5ozs. to 13ozs. The Morsels in Gravy are now larger chunks but, less with filler being the gravy. Now, opening the new E Loaf, the product seems more wet in texture, the loaf is a different color from the one I bought and had the Dark Blue Label and it even smells different. NOW, based on all the reviews I am worried about whether my dog will start vomiting and developing other issues. BTW------The price has not changed. This is so wrong.

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    Reviewed Aug. 20, 2021

    2 fur babies adopted last year, on Royal Canin puppy food until I transitioned to Digestive Care due to stomach sensitivities of one of my babies. Now told the production of this product is on hold with no ETA...so how do I feed my babies?? They SUGGESTED a different product...No thank you, you are the only company with shortages and no consideration for the health and well being of animals that cannot manage switches due to sensitivities. I will NEVER recommend a company that doesn't have the best interest of those ingesting their products. Bad business Royal Canin. Shame on you.

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    Punctuality & SpeedStaff

    Reviewed June 13, 2021

    I started feeding my Dachshund Digestive Care wet food. She really enjoyed it. She was only 9 lbs. I also gave a little bit at each feeding to my Lab to fair. Both of their stools became a little soft. I didn't worry too much till a week later. My Dachshund stopped eating or drinking altogether. The next day she was confused, lethargic and stumbling. Took her to the vet immediately. She was kept in overnight for multiple tests. They were adamant she had gotten into something but could find nothing. The next day, she died.

    I continued to use a little of the food for my Lab for 3 days. She became ill and went to the vet. She was not in as severe shape. Again they could not find a problem and sent her home. That afternoon I figured the food was the only change in the last one and a half weeks. I stopped it completely. I am writing this on the fifth day after I stopped the food to say my Lab is perfectly herself again. Royal Canin dog food has something in it that is no good to our pets. Don't take my word for it! Read the reviews! Please keep your pets safe by not feeding Royal Canin foods.

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    Customer Service

    Reviewed May 3, 2021

    After years of feeding my cat Adult PV dry and canned food, Royal Canin changed the formulation of the canned food. This food caused him to vomit repeatedly and lick himself bald due to skin irritation and we incurred expensive vet bills trying to eliminate any issues such as a bowel obstruction. His vet suggested switching to Hills z/d food which eliminated his symptoms. Comparing the ingredients between old and new formulations of the RC canned food, the main change is the addition of powdered cellulose, a known digestive irritant! Emails and a letter to the company about the situation have received ZERO response, which is why I give them one star. I can understand a allergic reaction to changed ingredients, but the company's total indifference to a consumer complaint is unacceptable.

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    Reviewed March 8, 2021

    Our 12 year old German wirehaired pointer was perscribed this food for bladder stones, they still occur, but recently he and my daughter's chihuahua suddenly came down with bloody diarrhea and vomiting. Both have spent days in the ER, the chihuahua is not doing well at all. Do not buy this food, it is toxic and we aren't sure if the chihuahua is going to recover, doing ultrasound now and he is on IV's. Nobody seems to address this at the vet clinic or the company but please save yourself and your sweet pet from this horror. Obviously this is a widespread issue since you can find hundred of similar reviews. As soon as our older dog was taken off the food he improved to normal. Hopefully damage to his kidneys is not permanent. DO NOT BUY THIS.

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    Price

    Reviewed March 3, 2021

    I bought Royal Canin on recommendation of my sister who has Frenchie that thrives on it very well in Europe. I bought it on Chewy. My 6 months old Boston Terrier female got instantly diarrhea that would last for one or two weeks. I couldn’t believe it is caused by high quality of dry food. So I after she got better I again tried a bit and again severe diarrhea. I have also a boy 5 month old Boston terrier, he didn’t have issues with the food and it looked he truly enjoys it. So I was thinking to feed him 15 kg bag while she must stay totally away from the Royal Canin Puppy food. I didn’t feel like throw away bag I paid for $80. But today also my boy threw up bunch of pellets I fed his day ago and they were totally not digested. I am thinking totally throw away Royal Canin Puppy food bag because it made my dogs very sick.

    It prompted me to search reviewed and now I see I am not the only one. I feed Hill’s Science Diet puppy food and my dogs never had issues. I wanted to upgrade on recommendation for more expensive and what I thought higher quality food but I warn you all, Royal Canin Puppy is not an upgrade. I am not sure what’s wrong with that food, it even smelled good to me... looked darker like may have more meat content. What a shame it made my puppies sick snd now I need waste it worth of $80.

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    Price

    Reviewed March 3, 2021

    I have a mixed breed Border Collie cross dog and a Manx cat. On advice from my vet, my cat was put on Royal Canin Gastro intestinal high energy food because of his vomiting and diarrhea issues. My dog was put on Royal Canin Hypoallergenic because of his skin issues. After years, things did not get better. Both dog and cat were put on Royal Canin HP diets. Cat got worse and worse, lost 4 of his 9 pounds and dogs skin got so bad it cost me $950 in antibiotics, creams, ear and eye antibiotics. Nothing seemed to work. Finally I decided to put my cat on ZIWI Peak venison food and all of his gastro intestinal issues cleared up in ONE DAY!!! Put my dog on Zignature lamb formula dog food and his skin issues cleared up. STAY AWAY FROM ROYAL CANIN! It nearly killed my cat!!! Vets need to think beyond the Royal Canin Box!!!

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    Reviewed Feb. 10, 2021

    My 14 year old dog was diagnosed with very early stage renal failure. My vet placed him on the Royal Canin renal support food stating he had to be on a low protein diet. He had been on the food for 6 months when he started throwing up multiple times a day. His behavior started to change drastically, he started hiding under the beds often confused and extremely lethargic.

    After multiple vet visits (blood work, ultrasounds, three rounds of antibiotics and a thousand dollars spent), they established he developed pancreatitis. The vet said this is caused by a high fat diet. When I told him the only thing my dog eats is the royal canin, he didn’t have much to say. My assumption was that the food was causing him to get sick. After switching him back to his old food he is back to his happy energetic self and has not thrown up since being taken off the food! From reading others’ similar experiences it seems their food is full of processed ingredients that creates more harm than good.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2021

    I have been feeding my cat the Royal canin hairball control for the past year which worked well. Unfortunately with the last bag I purchased I noticed that all 3 of my cats were having issues with their stool and vomiting. I also notice that they were not eating much of it. I had to end up taking one of my cats to the ER for not eating and straining to poop. After a bunch of test everything was normal. Because all three cats were having the same issue I thought maybe it was the food.

    I called the company to report it and see if they have received any complaints. The customer service rep was so cold and I was told since I told since I no longer has to bag with the batch number nothing can be done and my complaint won't be send to quality control. No other resolution was offered and not even, "Is your cat ok" was offered. I just expected more from such a large company. I think maybe they should invest in other ways to track a batch number to an order as it is not usual for people to keep their feed in a container and not in the original bag.

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    Reviewed Jan. 17, 2021

    My pug Sophie has been RC Weight Control (Small Dogs) for the past 4 years and has been fine up until now. It started two weeks ago on a Monday – my dog started vomiting her undigested kibble (happened twice in 1 day), was fine for two days and then started vomiting up bile and her undigested kibble again the Thursday and Friday the first week of her being sick. In 1 week, I took my dog to the vet THREE TIMES. This is what happened:

    First visit to the Vet on the Thursday:

    - First blood test showed ELEVATED liver enzyme levels and low calcium levels. She was given anti-nausea medication and got scheduled for an xray for the day after.

    Visit to the vet on the Friday:
    – Xrays ran clear and showed no blockages and or other physical issues with her GI/Liver/ etc.
    – She was put on another brand of medicated dog food (wet food) and hasn't been vomiting since

    – Was prescribed liver supplements and antibiotics

    Visit to the vet on the next Monday:

    – Liver enzyme blood work was conducted and indicated her levels were all showing normal (this is after she was not eating RC for a few days).

    After spending $1400, my vet was not able to give any conclusion as to what was going on with Sophie. I kept telling him that I think it was the food she was eating as now that she's stopped eating it, she's been getting better. I have also been doing my own research and have seen that RC has had a history of recalls in the past, 1 being excessive levels of Vitamin D.

    When dogs have exposure to high levels of Vitamin D (taken from the FDA) "Vitamin D is an essential nutrient that helps dogs regulate the balance and retention of calcium and phosphorus. However, extremely high levels of vitamin D can cause serious health problems. Vitamin D is a fat-soluble vitamin, so unlike water-soluble vitamins, when a dog – or other animal - gets too much, the excess is not rapidly excreted in his or her urine. Instead, it’s stored in fat tissue and the liver. Excessive vitamin D can lead to kidney failure and even death."

    Sophie's initial blood work was showing LOW CALCIUM and elevated liver enzymes. I have been reading reviews on other websites about the latest batches of RC food and multiple other pet owners have been reporting the same issues with their pets (vomiting, diarrhea, etc) with food they purchased last year all the way up to December of 2020.

    The last 2 bags of RC dog food I purchased from my vet were in December of 2020 and have a date/lot number of 05MAY2022 and is manufactured in Guelph, ON. Has RC recently changed the formulation? If so, why has it not been made public? Does RC not realize the health implications of what a change in food formulation can have on a pet's system? It can cause serious illness and even death. I am writing this extensive but needed review as I believe your the latest production batches are contaminated and need to be investigated and put on a RECALL.

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    Customer Service

    Reviewed Jan. 13, 2021

    I took my dog to the vet because she had intermittent soft stools, she recommended the Royal Canin Gastrointestinal food that only vets sell. Immediately l noticed that my dog’s eyes would tear up every time my dog ate the food. I thought she had a sore tooth, took back to the vet, her teeth were fine. Soon l realized her soft stool had gone from being once every couple of days to every day, every bowel movement. I looked up the eye-tearing issue and found many sites and blogs that all gave the same answer - something in the food was inflaming my dog’s gut while she ate, and was most likely wheat, which is a common sensitivity for dogs.

    l checked the ingredients list and sure enough wheat was listed on the bag. I had to go back to the vet and spend $400 on digestive supplements to rectify my dog’s inflamed gut. When l contacted the company to ask for a refund for the food based on the fact that gastro food should not contain a common dog allergen their response was that no one else who purchased food from this numbered lot had submitted a complaint so they weren’t concerned that their product was the issue, and tried to blame a separate health issue for my dog’s symptoms that only occurred when she ate their food.

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    Customer ServiceOnline & AppStaff

    Reviewed Dec. 26, 2020

    I have a 12 week old puppy. I started her on RC puppy wet food in the tub. She seemed to tolerate it well. I couldn't find anymore anywhere. RC has that Amazon and Chewy, as well as a local store have it. Amazon wouldn't have it for 2 months. Chewy has nothing, local store doesn't even sell RC, nowhere else carries it. The RC website is wrong! They say it's available all over. It's not available! They advertise it and it comes up with Puppy Stimulant wet gel gook food in a can.

    I have 50 cans of RN puppy appetite stimulation, thinking I was getting the tub. She now has Giardia, not sure if it came from the breeder, since she has not been outside walking yet. She only is in the apartment. I have no other dogs. Her stool is too soft from this mush gel and today she vomited a little with loose stool. Had diarrhea once. She is on ** and probiotics. This stuff is bad, really bad. Will be changing it after reading these reviews. I can't lose my little girl and/or have chronic Giardia.

    She also started eating her stool after starting this can of junk, which she did not do before. She's always hungry, except for today, she has a tummy ache. Have the dry Puppy RC food also. Just bought another bag, ugh. I don't care about the money, I will change it slowly. I refuse to use this company who cannot answer emails and advertise their dog foods with falsehoods. Thank you for all the reviews notifying how bad this product and company who doesn't answer calls or cuts you off of their Facebook page when you ask them why they are not knowledgeable about what's going on. Thanks.

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    Staff

    Reviewed Oct. 19, 2020

    My vet recommended RC for my Standard Poodle Puppy. He has now been diagnosed with possibly a lifelong disease called Giardia, extreme gastro-intestinal issues, diarrhea, vomiting, etc. The scary part is my vet said it does not even show up on the actual test Vets perform which is how he missed it the first time, but after reviewing the scans more closely he quickly realized my little Prince has extreme Giardia to the point my poor little 5 month old pup may have it for a lifetime. I will not feed him another kibble of this toxic food and recommend you do the same! Royal Canine this is criminal!!!!

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    Reviewed Oct. 15, 2020

    Bought Royal Canin cat food for my cats as my vet told us it was the best and really pushed it on us. We have tried the kitten formula the adult formula and the sensitive digestion.. My 1 year old cat vomits everyday after eating and my 5 year old is pooping blood because she's constipated or gets diarrhea. I give them 1/4 cup each twice a day as recommended and after the sensitive digestion food didn't seem to be helping I'm gonna stop giving them this crap as their health and quality of life seems to be declining. I'd recommend Not buying this crap as it could result in pain or death in your beloved animals. Spend 30 instead of 15 if you truly love them.

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    Reviewed Oct. 5, 2020

    The following is my personal opinion. I purchased Royal Canin dog food for my Rottweiler puppy because of some recommendations that I saw online, after one day of feeding my puppy this food he began throwing up and being very lethargic, I looked online and found reviews of people whose dogs have had the same and more symptoms and even a puppy that died due to this food.

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    Reviewed Aug. 29, 2020

    I recently had to start my dog on a prescription dog food for kidney stones. My vet recommended Canin SO food. My little girl has never had GI problems at all, eats twice a day, poops regularly twice a day, different foods in the past. 2 days into starting this new food... she hasn’t pooped at all, she’s vomited multiple times. Finally day 3 she poops, all diarrhea. So I stick it out thinking her system just needs to adjust, no. This continues to just get worse and worse. I do some research online and find this site. I wish I would have seen the reviews on here sooner!

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    Reviewed July 24, 2020

    This new formula has made my dog very sick. He has been vomiting and I was told his bladder stones never broke down and now his kidneys are affected. I will do everything in my power to save someone’s dog. But this new formula is very bad. Once I switched his food the vomiting has ceased.

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    Reviewed July 17, 2020

    Our 16 year old cat eats both wet and dry Royal Canin 12+ indoor and comes running when I open the can because he knows it's time to eat. He started only eating dry Royal Canin when we rescued him in May 2018 but now has become picky and needs wet food, too.

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    Reviewed July 13, 2020

    After trying several different brands that would satisfy my 4 fussy ladies, decided on Indoor formula dry food. This helps them maintain their weight while satisfying their taste buds. They’ve never turned up their noses. The dry formula also helps maintain the tartar control on their teeth.

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    Customer ServiceStaff

    Reviewed July 6, 2020

    Please read and act on it. It's NOT your imagination your pet is ill from the NEW FORMULA! My baby did great for over three years on Royal Canin food and but now has been on the NEW formula for 9 months and has been ill ever since. Vomiting, lethargic, tummy pains, more bouts of stool, etc. I suspected the food right away but my former vet said that's not possible. She was COMPLETELY checked out by a regular and a internal vet, and nothing was wrong with her. It is the food!! Please please pick up your phone and file a complaint with royal canin and do follow ups! Or message them via their Facebook page to have it in writing. To me they said they are looking into what is causing the problem. There are many many more complaints all over facebook, not only on this website. After hundreds of phone calls I finally managed to buy an OLD bag of food and my baby is no longer ill! Our furbabies don't lie!

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    Reviewed July 2, 2020

    Royal Canin Selected Protein Adult PR Pea & Rabbit dry cat food is for my medium hair brown tabby 13 year old indoor cat with stomach issues. She has a hard time keeping her food down, so we tried the Pea & Rabbit version and she loves and wet food as well. She only sick if she eats too fast or overseas. 9-Lives dry cat food is for my vagrant outdoor cats which have been spayed & neutered belonging to our neighborhood in South Tampa. They are not picky eaters, just happy to get water, food, treats, place to stay, and of course love. The 9-Lives is a great bang for your buck. The cats like it and my wallet likes it too.

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    Staff

    Reviewed June 29, 2020

    Like many other reviews state.. I have been battling with my little maltese over diarrhea. At first we thought she ate something off the ground and we went to the vet for probiotic and a rice diet. She almost immediately got better, but as soon as I introduced her Royal Canin back, the diarrhea and mucus stool came back. Switched to rice again, she got better again. Royal Canin introduced, and her diarrhea immediately began! They definitely switched formulas and thanks to this website, I found others reporting the same thing! So for the past week, she switched to Merrick Small Breed Healthy Grains and not to be gross, but her stool has been perfect and healthier than ever. Her behavior is back to normal and I could not be happier. BUYER BEWARE. Stay away from this food. The transition to Merrick was great and I highly recommend it as an alternative option. (I'm in no way affiliated with Merrick, just grateful to find a better alternative.)

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 5, 2020

    We have spent a few hundreds of dollars over the past 7-8 months between the Vet who didn't seem to know what was wrong with our 13 yr old Red Maine Coon Male. Used to weigh 16.5lbs, drinking a lot of water. No diabetes, no signs of anything. Months later and vet visits later (blood tests not called back to tell results) I called & looked at results myself. I finally got the vet to call & was told to put Him on Renal diet. Drove to vet office & bought 17 2.9oz cans of Hills Prescription Diet KD chicken & vegetable stew for over almost $2 a can. I still have I bunch of them. Tried mixing them with his regular other foods etc... Every once in awhile I got him to eat a small amount doing that. Tried the variety pack & that ended up in the garbage. No returns on 'script food where I bought it.

    Now I read the returns section at websites. Bought Purina NF from their site and my cat won't touch it. They refunded no problem / no return. I can donate to a shelter but I still try to get him to eat by mixing it with his other food. I have tried multiple brands, multiple OTC (as we'd call it) that were higher in phosphorus then should be but he has to eat or go into liver failure & die. So, I contacted vets here and none of them carried the Royal Canin for me to just buy 1 can to see if he would eat it. Ended up all the Vets (especially since Covid19 & closures) quit buying Royal Canin.

    Seems they cater more to dogs than cats. Very disappointed. I see all the bad reviews on here for Royal Canin for dogs. I happen to have finally found a food that my cat will eat! He loves the most expensive Renal brand you can buy & I was only able to find it at one website in 30z cans. The D fomula. They also have the T or is it E in 3 oz. I will be trying that one next but until then Royal Canin has been a most welcome wonderful item to have found. Now I just need to find a vet that has a clue but with the lockdown it's almost impossible as they will not allow you inside with our pet.

    My Maine Coon is a gentle soul & needs us with him. I usually don't write reviews of this nature but I had to after seeing all the bad ones for the dog food product. I can only attest that this product is great & being 3oz is perfect. He certainly cannot eat the 5oz. Such a waste of product for a cat. Royal Canin needs to make all their canned dietary foods in 3oz.

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    Royal Canin Pet Foods Company Information

    Company Name:
    Royal Canin Pet Foods
    Website:
    www.royalcanin.com