Royal Canin Pet Foods

Royal Canin Pet Foods

 2.4/5 (849 ratings)
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About Royal Canin Pet Foods

Royal Canin sells breed and life stage tailored nutritional dog and cat food products in veterinary clinics and retail stores throughout the United States. The company has more than 200 formulas on the market, which lets owners find dry and wet pet food for a variety of dog and cat breeds and sizes.

Overall Satisfaction Rating

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Pros

  • Real ingredients
  • Money-back policy
  • Vast selection

Cons

  • Some formulas pricey
  • Grain-free not available

Bottom Line

Royal Canin is a pet food line for healthy dogs and cats as well as those with specific health issues. The company has a wide range of products, but the food may not be suitable for pets with grain allergies.

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Royal Canin Pet Foods Reviews

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Page 2 Reviews 10 - 40
Rated with 1 star
Verified Reviewer
Original review: June 13, 2021

I started feeding my Dachshund Digestive Care wet food. She really enjoyed it. She was only 9 lbs. I also gave a little bit at each feeding to my Lab to fair. Both of their stools became a little soft. I didn't worry too much till a week later. My Dachshund stopped eating or drinking altogether. The next day she was confused, lethargic and stumbling. Took her to the vet immediately. She was kept in overnight for multiple tests. They were adamant she had gotten into something but could find nothing. The next day, she died.

I continued to use a little of the food for my Lab for 3 days. She became ill and went to the vet. She was not in as severe shape. Again they could not find a problem and sent her home. That afternoon I figured the food was the only change in the last one and a half weeks. I stopped it completely. I am writing this on the fifth day after I stopped the food to say my Lab is perfectly herself again. Royal Canin dog food has something in it that is no good to our pets. Don't take my word for it! Read the reviews! Please keep your pets safe by not feeding Royal Canin foods.

18 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 3, 2021

After years of feeding my cat Adult PV dry and canned food, Royal Canin changed the formulation of the canned food. This food caused him to vomit repeatedly and lick himself bald due to skin irritation and we incurred expensive vet bills trying to eliminate any issues such as a bowel obstruction. His vet suggested switching to Hills z/d food which eliminated his symptoms. Comparing the ingredients between old and new formulations of the RC canned food, the main change is the addition of powdered cellulose, a known digestive irritant! Emails and a letter to the company about the situation have received ZERO response, which is why I give them one star. I can understand a allergic reaction to changed ingredients, but the company's total indifference to a consumer complaint is unacceptable.

31 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 8, 2021

Our 12 year old German wirehaired pointer was perscribed this food for bladder stones, they still occur, but recently he and my daughter's chihuahua suddenly came down with bloody diarrhea and vomiting. Both have spent days in the ER, the chihuahua is not doing well at all. Do not buy this food, it is toxic and we aren't sure if the chihuahua is going to recover, doing ultrasound now and he is on IV's. Nobody seems to address this at the vet clinic or the company but please save yourself and your sweet pet from this horror. Obviously this is a widespread issue since you can find hundred of similar reviews. As soon as our older dog was taken off the food he improved to normal. Hopefully damage to his kidneys is not permanent. DO NOT BUY THIS.

17 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: March 3, 2021

I bought Royal Canin on recommendation of my sister who has Frenchie that thrives on it very well in Europe. I bought it on Chewy. My 6 months old Boston Terrier female got instantly diarrhea that would last for one or two weeks. I couldn’t believe it is caused by high quality of dry food. So I after she got better I again tried a bit and again severe diarrhea. I have also a boy 5 month old Boston terrier, he didn’t have issues with the food and it looked he truly enjoys it. So I was thinking to feed him 15 kg bag while she must stay totally away from the Royal Canin Puppy food. I didn’t feel like throw away bag I paid for $80. But today also my boy threw up bunch of pellets I fed his day ago and they were totally not digested. I am thinking totally throw away Royal Canin Puppy food bag because it made my dogs very sick.

It prompted me to search reviewed and now I see I am not the only one. I feed Hill’s Science Diet puppy food and my dogs never had issues. I wanted to upgrade on recommendation for more expensive and what I thought higher quality food but I warn you all, Royal Canin Puppy is not an upgrade. I am not sure what’s wrong with that food, it even smelled good to me... looked darker like may have more meat content. What a shame it made my puppies sick snd now I need waste it worth of $80.

21 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 3, 2021

I have a mixed breed Border Collie cross dog and a Manx cat. On advice from my vet, my cat was put on Royal Canin Gastro intestinal high energy food because of his vomiting and diarrhea issues. My dog was put on Royal Canin Hypoallergenic because of his skin issues. After years, things did not get better. Both dog and cat were put on Royal Canin HP diets. Cat got worse and worse, lost 4 of his 9 pounds and dogs skin got so bad it cost me $950 in antibiotics, creams, ear and eye antibiotics. Nothing seemed to work. Finally I decided to put my cat on ZIWI Peak venison food and all of his gastro intestinal issues cleared up in ONE DAY!!! Put my dog on Zignature lamb formula dog food and his skin issues cleared up. STAY AWAY FROM ROYAL CANIN! It nearly killed my cat!!! Vets need to think beyond the Royal Canin Box!!!

13 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 10, 2021

My 14 year old dog was diagnosed with very early stage renal failure. My vet placed him on the Royal Canin renal support food stating he had to be on a low protein diet. He had been on the food for 6 months when he started throwing up multiple times a day. His behavior started to change drastically, he started hiding under the beds often confused and extremely lethargic.

After multiple vet visits (blood work, ultrasounds, three rounds of antibiotics and a thousand dollars spent), they established he developed pancreatitis. The vet said this is caused by a high fat diet. When I told him the only thing my dog eats is the royal canin, he didn’t have much to say. My assumption was that the food was causing him to get sick. After switching him back to his old food he is back to his happy energetic self and has not thrown up since being taken off the food! From reading others’ similar experiences it seems their food is full of processed ingredients that creates more harm than good.

20 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 20, 2021

I have been feeding my cat the Royal canin hairball control for the past year which worked well. Unfortunately with the last bag I purchased I noticed that all 3 of my cats were having issues with their stool and vomiting. I also notice that they were not eating much of it. I had to end up taking one of my cats to the ER for not eating and straining to poop. After a bunch of test everything was normal. Because all three cats were having the same issue I thought maybe it was the food.

I called the company to report it and see if they have received any complaints. The customer service rep was so cold and I was told since I told since I no longer has to bag with the batch number nothing can be done and my complaint won't be send to quality control. No other resolution was offered and not even, "Is your cat ok" was offered. I just expected more from such a large company. I think maybe they should invest in other ways to track a batch number to an order as it is not usual for people to keep their feed in a container and not in the original bag.

22 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 17, 2021

My pug Sophie has been RC Weight Control (Small Dogs) for the past 4 years and has been fine up until now. It started two weeks ago on a Monday – my dog started vomiting her undigested kibble (happened twice in 1 day), was fine for two days and then started vomiting up bile and her undigested kibble again the Thursday and Friday the first week of her being sick. In 1 week, I took my dog to the vet THREE TIMES. This is what happened:

First visit to the Vet on the Thursday:

- First blood test showed ELEVATED liver enzyme levels and low calcium levels. She was given anti-nausea medication and got scheduled for an xray for the day after.

Visit to the vet on the Friday:
– Xrays ran clear and showed no blockages and or other physical issues with her GI/Liver/ etc.
– She was put on another brand of medicated dog food (wet food) and hasn't been vomiting since

– Was prescribed liver supplements and antibiotics

Visit to the vet on the next Monday:

– Liver enzyme blood work was conducted and indicated her levels were all showing normal (this is after she was not eating RC for a few days).

After spending $1400, my vet was not able to give any conclusion as to what was going on with Sophie. I kept telling him that I think it was the food she was eating as now that she's stopped eating it, she's been getting better. I have also been doing my own research and have seen that RC has had a history of recalls in the past, 1 being excessive levels of Vitamin D.

When dogs have exposure to high levels of Vitamin D (taken from the FDA) "Vitamin D is an essential nutrient that helps dogs regulate the balance and retention of calcium and phosphorus. However, extremely high levels of vitamin D can cause serious health problems. Vitamin D is a fat-soluble vitamin, so unlike water-soluble vitamins, when a dog – or other animal - gets too much, the excess is not rapidly excreted in his or her urine. Instead, it’s stored in fat tissue and the liver. Excessive vitamin D can lead to kidney failure and even death."

Sophie's initial blood work was showing LOW CALCIUM and elevated liver enzymes. I have been reading reviews on other websites about the latest batches of RC food and multiple other pet owners have been reporting the same issues with their pets (vomiting, diarrhea, etc) with food they purchased last year all the way up to December of 2020.

The last 2 bags of RC dog food I purchased from my vet were in December of 2020 and have a date/lot number of 05MAY2022 and is manufactured in Guelph, ON. Has RC recently changed the formulation? If so, why has it not been made public? Does RC not realize the health implications of what a change in food formulation can have on a pet's system? It can cause serious illness and even death. I am writing this extensive but needed review as I believe your the latest production batches are contaminated and need to be investigated and put on a RECALL.

30 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 13, 2021

I took my dog to the vet because she had intermittent soft stools, she recommended the Royal Canin Gastrointestinal food that only vets sell. Immediately l noticed that my dog’s eyes would tear up every time my dog ate the food. I thought she had a sore tooth, took back to the vet, her teeth were fine. Soon l realized her soft stool had gone from being once every couple of days to every day, every bowel movement. I looked up the eye-tearing issue and found many sites and blogs that all gave the same answer - something in the food was inflaming my dog’s gut while she ate, and was most likely wheat, which is a common sensitivity for dogs.

l checked the ingredients list and sure enough wheat was listed on the bag. I had to go back to the vet and spend $400 on digestive supplements to rectify my dog’s inflamed gut. When l contacted the company to ask for a refund for the food based on the fact that gastro food should not contain a common dog allergen their response was that no one else who purchased food from this numbered lot had submitted a complaint so they weren’t concerned that their product was the issue, and tried to blame a separate health issue for my dog’s symptoms that only occurred when she ate their food.

18 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Dec. 26, 2020

I have a 12 week old puppy. I started her on RC puppy wet food in the tub. She seemed to tolerate it well. I couldn't find anymore anywhere. RC has that Amazon and Chewy, as well as a local store have it. Amazon wouldn't have it for 2 months. Chewy has nothing, local store doesn't even sell RC, nowhere else carries it. The RC website is wrong! They say it's available all over. It's not available! They advertise it and it comes up with Puppy Stimulant wet gel gook food in a can.

I have 50 cans of RN puppy appetite stimulation, thinking I was getting the tub. She now has Giardia, not sure if it came from the breeder, since she has not been outside walking yet. She only is in the apartment. I have no other dogs. Her stool is too soft from this mush gel and today she vomited a little with loose stool. Had diarrhea once. She is on ** and probiotics. This stuff is bad, really bad. Will be changing it after reading these reviews. I can't lose my little girl and/or have chronic Giardia.

She also started eating her stool after starting this can of junk, which she did not do before. She's always hungry, except for today, she has a tummy ache. Have the dry Puppy RC food also. Just bought another bag, ugh. I don't care about the money, I will change it slowly. I refuse to use this company who cannot answer emails and advertise their dog foods with falsehoods. Thank you for all the reviews notifying how bad this product and company who doesn't answer calls or cuts you off of their Facebook page when you ask them why they are not knowledgeable about what's going on. Thanks.

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 19, 2020

My vet recommended RC for my Standard Poodle Puppy. He has now been diagnosed with possibly a lifelong disease called Giardia, extreme gastro-intestinal issues, diarrhea, vomiting, etc. The scary part is my vet said it does not even show up on the actual test Vets perform which is how he missed it the first time, but after reviewing the scans more closely he quickly realized my little Prince has extreme Giardia to the point my poor little 5 month old pup may have it for a lifetime. I will not feed him another kibble of this toxic food and recommend you do the same! Royal Canine this is criminal!!!!

27 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 15, 2020

Bought Royal Canin cat food for my cats as my vet told us it was the best and really pushed it on us. We have tried the kitten formula the adult formula and the sensitive digestion.. My 1 year old cat vomits everyday after eating and my 5 year old is pooping blood because she's constipated or gets diarrhea. I give them 1/4 cup each twice a day as recommended and after the sensitive digestion food didn't seem to be helping I'm gonna stop giving them this crap as their health and quality of life seems to be declining. I'd recommend Not buying this crap as it could result in pain or death in your beloved animals. Spend 30 instead of 15 if you truly love them.

18 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 5, 2020

The following is my personal opinion. I purchased Royal Canin dog food for my Rottweiler puppy because of some recommendations that I saw online, after one day of feeding my puppy this food he began throwing up and being very lethargic, I looked online and found reviews of people whose dogs have had the same and more symptoms and even a puppy that died due to this food.

16 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Aug. 29, 2020

I recently had to start my dog on a prescription dog food for kidney stones. My vet recommended Canin SO food. My little girl has never had GI problems at all, eats twice a day, poops regularly twice a day, different foods in the past. 2 days into starting this new food... she hasn’t pooped at all, she’s vomited multiple times. Finally day 3 she poops, all diarrhea. So I stick it out thinking her system just needs to adjust, no. This continues to just get worse and worse. I do some research online and find this site. I wish I would have seen the reviews on here sooner!

25 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 24, 2020

This new formula has made my dog very sick. He has been vomiting and I was told his bladder stones never broke down and now his kidneys are affected. I will do everything in my power to save someone’s dog. But this new formula is very bad. Once I switched his food the vomiting has ceased.

28 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: July 17, 2020

Our 16 year old cat eats both wet and dry Royal Canin 12+ indoor and comes running when I open the can because he knows it's time to eat. He started only eating dry Royal Canin when we rescued him in May 2018 but now has become picky and needs wet food, too.

10 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: July 13, 2020

After trying several different brands that would satisfy my 4 fussy ladies, decided on Indoor formula dry food. This helps them maintain their weight while satisfying their taste buds. They’ve never turned up their noses. The dry formula also helps maintain the tartar control on their teeth.

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 6, 2020

Please read and act on it. It's NOT your imagination your pet is ill from the NEW FORMULA! My baby did great for over three years on Royal Canin food and but now has been on the NEW formula for 9 months and has been ill ever since. Vomiting, lethargic, tummy pains, more bouts of stool, etc. I suspected the food right away but my former vet said that's not possible. She was COMPLETELY checked out by a regular and a internal vet, and nothing was wrong with her. It is the food!! Please please pick up your phone and file a complaint with royal canin and do follow ups! Or message them via their Facebook page to have it in writing. To me they said they are looking into what is causing the problem. There are many many more complaints all over facebook, not only on this website. After hundreds of phone calls I finally managed to buy an OLD bag of food and my baby is no longer ill! Our furbabies don't lie!

53 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: July 2, 2020

Royal Canin Selected Protein Adult PR Pea & Rabbit dry cat food is for my medium hair brown tabby 13 year old indoor cat with stomach issues. She has a hard time keeping her food down, so we tried the Pea & Rabbit version and she loves and wet food as well. She only sick if she eats too fast or overseas. 9-Lives dry cat food is for my vagrant outdoor cats which have been spayed & neutered belonging to our neighborhood in South Tampa. They are not picky eaters, just happy to get water, food, treats, place to stay, and of course love. The 9-Lives is a great bang for your buck. The cats like it and my wallet likes it too.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: June 29, 2020

Like many other reviews state.. I have been battling with my little maltese over diarrhea. At first we thought she ate something off the ground and we went to the vet for probiotic and a rice diet. She almost immediately got better, but as soon as I introduced her Royal Canin back, the diarrhea and mucus stool came back. Switched to rice again, she got better again. Royal Canin introduced, and her diarrhea immediately began! They definitely switched formulas and thanks to this website, I found others reporting the same thing! So for the past week, she switched to Merrick Small Breed Healthy Grains and not to be gross, but her stool has been perfect and healthier than ever. Her behavior is back to normal and I could not be happier. BUYER BEWARE. Stay away from this food. The transition to Merrick was great and I highly recommend it as an alternative option. (I'm in no way affiliated with Merrick, just grateful to find a better alternative.)

36 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: June 5, 2020

We have spent a few hundreds of dollars over the past 7-8 months between the Vet who didn't seem to know what was wrong with our 13 yr old Red Maine Coon Male. Used to weigh 16.5lbs, drinking a lot of water. No diabetes, no signs of anything. Months later and vet visits later (blood tests not called back to tell results) I called & looked at results myself. I finally got the vet to call & was told to put Him on Renal diet. Drove to vet office & bought 17 2.9oz cans of Hills Prescription Diet KD chicken & vegetable stew for over almost $2 a can. I still have I bunch of them. Tried mixing them with his regular other foods etc... Every once in awhile I got him to eat a small amount doing that. Tried the variety pack & that ended up in the garbage. No returns on 'script food where I bought it.

Now I read the returns section at websites. Bought Purina NF from their site and my cat won't touch it. They refunded no problem / no return. I can donate to a shelter but I still try to get him to eat by mixing it with his other food. I have tried multiple brands, multiple OTC (as we'd call it) that were higher in phosphorus then should be but he has to eat or go into liver failure & die. So, I contacted vets here and none of them carried the Royal Canin for me to just buy 1 can to see if he would eat it. Ended up all the Vets (especially since Covid19 & closures) quit buying Royal Canin.

Seems they cater more to dogs than cats. Very disappointed. I see all the bad reviews on here for Royal Canin for dogs. I happen to have finally found a food that my cat will eat! He loves the most expensive Renal brand you can buy & I was only able to find it at one website in 30z cans. The D fomula. They also have the T or is it E in 3 oz. I will be trying that one next but until then Royal Canin has been a most welcome wonderful item to have found. Now I just need to find a vet that has a clue but with the lockdown it's almost impossible as they will not allow you inside with our pet.

My Maine Coon is a gentle soul & needs us with him. I usually don't write reviews of this nature but I had to after seeing all the bad ones for the dog food product. I can only attest that this product is great & being 3oz is perfect. He certainly cannot eat the 5oz. Such a waste of product for a cat. Royal Canin needs to make all their canned dietary foods in 3oz.

17 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: June 1, 2020

We switched to RC Urinary SO a few months ago since Hills Prescription Diet was no longer being sold at our vet. BIG MISTAKE. One of our cats was recently rushed to the vet hospital in our neighbourhood after he fainted. He then went into septic shock and we couldn't figure out why. A week later our other cat begins to vomit and have diarrhea after eating his food. Both cats were lethargic, vomiting and overall, not doing very well. After spending over $4000 bringing our cats in to try and figure out what was going on, we realized it must be from their food. Sure enough after reading countless reviews of cats vomiting, excessive diarrhea and some even death, we realized it was their Royal Canin Urinary SO food.

We have also learned that they recently changed something in their ingredients which I'm assuming is why our cats fell sick since we've used this product for a few months now. We are absolutely OUTRAGED with this company's negligence in putting their product out there when there are so many reviews from people clearly stating there is something wrong with the food. We are also angry that they would change their product and not advise consumers. Shame on you Royal Canin. You almost killed both of our cats and cost us a fortune in vet bills because you refuse to accept your mistake. I will never use any of your products and I will never recommend it.

48 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: May 29, 2020

I have a toy schnauzer who is almost 5 years old. My vet put my dog on this dog food 6 months ago and he became so much healthier. Complete different dog. I thought finally success. Then I just ordered a new bag thru Chewy and the minute I started to feed it to him all of a sudden he got diarrhea. So I stopped it and started with rice and ground beef for a few days. I knew he was getting better because he wasn't having accidents all over the house so I started working back into his diet a few dry food pebbles at a time.

His diarrhea started up a little but I thought he just needed more protein to get it to harden again. The more I gave him in the next few days the sicker he became. Severe case of diarrhea but worse. So I called my vet and told her. She said to stop giving him the Royal Canin Dog food that it could be a bad batch. Once I stopped giving him the Selected Protein he completely stopped the diarrhea. She suggested to get another bag but after reading all these complaints I am too scared to reorder the bag.

17 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 23, 2020

I'm a first-time pet owner. My 3-month-old puppy died last evening (May 22, 2020). I was advised to give Royal Canine food by the breeder who sold the dog to me. My puppy has been on Royal Canine Maxi Starter Dog food (South Africa bag) for over two weeks since his arrival to my home. He was having loose motion episodes, vomiting and bloody stools. I come across this post on Facebook saying that "Don't feed Royal Canine and it is killing puppies" and got shocked as my puppy had all the symptoms which was recorded in that post by several users. I immediately stopped Royal Canine and put him on a different food. But I think it was too late as he already consumed that hazardous Royal Canine food for more than two weeks. He became inactive and eventually stopped eating anything and didn't have drinking water as well.

Three days before his death, he started making whining sounds and was in severe pain. I took him to hospital and found his blood levels were too low and he was anemic. They advised for a blood transfusion and to know the exact root cause for the reason behind his pain, they also told to PCR tests. I did 9 PCR tests and all came as negative. Before we could do a blood transfusion my puppy died in the hospital and it was a painful death for him. I had no clue what could have gone wrong and was grieving by blaming myself. I come across this Facebook post again few hours ago this morning (May 23rd, 2020) a day after my puppy's death. Users (breeders who have been regular users of RC over 10 years) in that post have reported puppies are becoming anemic and blood production stops. The exact same thing happened to my puppy.

Now at least I know the reason for his death as he was super active when he first came in and his health deteriorated after putting him on this Royal Canine Maxi Starter Dog Food (Country of Origin: South Africa Bag, Manufactured by: INDE 1292355) which finally took my puppy away from me. He was just a 3-month-old baby and he's already gone without seeing the world. Many more pet parents have lost their puppies and breeders have lost the whole litters. This needs to stop! Royal Canine need to be sued and I'm ready to take legal actions. Please refrain from using the product which I have mentioned earlier if you want your puppy to live. Royal Canine needs to answer for all the lost souls!! The poor fur babies can't speak and they're suffering a painful death. At least the other puppies out there must be saved by raising our voices on behalf of them.

23 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: May 17, 2020

I have been feeding my British Shorthair (8 years old) Royal Canin wet and dry cat food for years. Until recently he has been fine but for the Past month has been vomiting straight after eating the wet cat food. The vomit is whole undigested food. I am thinking RC must have changed the recipe because he has never done this before. He has also been drinking more lately. He does not vomit after eating a different brand. Has anyone else had this problem? I will be contacting them to give them a chance to explain!

34 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 3, 2020

My silky terrier use to love this food. Our last order was in Feb of 2020. We open the 17 lbs bag ($60 dollars) and notice it was oilier and has a slightly different size. Our dog eat one bowl and did not want any more. Our dog started to get sick shortly after that. Unfortunatly, she died on May 1, 2020. I don't want to say it was this food, but before she ate this new order she was fine. You be the judge, good luck.

40 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 3, 2020

After many years of eating urinary SO dog food my dog has started to get diarrhea, having difficulty holding urine, and will only eat a bite and then refuses to eat remainder of food. I bulk buy the good and this all started after receiving cans of food with the new label. They must have changed something else in the recipe in manufacturing. Working with my vet to find a new brand. Shame on Royal Canin. From all the other reviews for the same issues they have to know there is a problem and not fixing it.

30 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: April 29, 2020

We have fed our Boxer Royal Canin Boxer (on the advice of our vet) since he was officially out of his puppy stage (14 months). During that time, he has been struck with seemingly random bouts of explosive diarrhea, nausea, and vomiting. Each time had been preceded by the opening of a new bag of Royal Canin - but we figured it must have been something else, the dog run, other dogs, something he snapped up on the street, etc.

But now that we are all lockdown - all the other factors have been eliminated - the one constant is the food. We opened a new bag last night, fed him a few cups as usual, and by this morning he had explosive diarrhea, nausea, and vomiting. As noted by many other reviewers, this seems to be a trend in the absence of quality control in Royal Canin's products. We will be returning this bag of trash to PetsMart and strongly encouraging the vet to change their recommendation regarding this brand of food. Stay away from this product and avoid gambling with your pet's health.

36 people found this review helpful
Rated with 5 stars
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Verified Reviewer Verified Buyer
Original review: April 27, 2020

I have had excellent results with Royal Canin. The customer service is fantastic and they are always willing to answer my questions. Furthermore they are very knowledgeable about all their products and are more than willing to provide you with nutrient values or even relay a full guaranteed analysis to your veterinarian to discuss any questions or concerns that a pet owner or vet may have. This is something that I cannot say about a lot of other companies. (Probably most) I appreciate the science and extensive research behind their company and products. I use the breed specific formula for my Cavalier, as well as various canned food formulas and I am happy to say that their food has always been consistent in quality from batch to batch.

I have never had any quality control issues with Royal Canin, regarding their products. I am also very grateful for their ziplock feature on all their bags. (even bigger bags) This is a very important feature to have that most companies do not provide. Having a ziplock on your bag ensures that your pet food will stay fresh up until the bag is finished. A chip clip alone, will not adequately protect the food from oxidizing. Their bags are also made with very durable material to prevent rips and tears from occurring. I have yet to revive a bag that was torn or perforated in any way. I would say that Royal Canin, absolutely goes above and beyond as far as quality, attention to detail, good customer service and providing pet food that is of excellent nutrition. I would highly recommend this company.

9 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 7, 2020

We had been a Royal Canin client for many, many years but no longer. After spending thousands of dollars over the years on Royal Canin dog food I called them today to return a 22 lbs bag which is still sealed and asked for a credit of file. Royal Canin gave me every excuse you could think of why they wouldn't take it back. They blamed the Vet we purchased it at for not taking it back. The Vet blames Canin for not taking returns and I'm in disbelief. We lost our large dog so we no longer need a 22 lb bag. All I asked for was a credit on account for the 22 lb bag and I would continue purchasing small bags. After being given the run around my husband and I are donating the 22 lb bag to the local humane society and are now looking at different food for our small dog. WE WILL NEVER BUY ROYAL CANIN AGAIN!!! Terrible service and terrible company!!

47 people found this review helpful
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Royal Canin Pet Foods Company Information

Company Name:
Royal Canin Pet Foods
Website:
www.royalcanin.com