BarkBox Reviews

Our dog Maggie is so excited every time the mail is delivered. The toys are durable and perfect for our enthusiastic chewer. She also loves the variety of treats that are sent, her favorite right now is the lamb. Thank you for a wonderful service! Before BarkBox I struggled to find affordable toys that would last longer than a day. Maggie approves!

I love that each box has a different theme and that the toys are high quality. My dog loves the treats too, especially when there is a protein stick in the box. I recommend BarkBox to all of my friends that have dogs.

For the most part I really like the BarkBoxes!! Just wish we could add specific toys to some of the boxes. Or purchase a toy separately some months. Our subscription will be ending soon, but I would still like the opportunity to purchase toys every so often, they are great toys!!!

Bambam already tore up the tumbler, in half. He is rough on toys that's why we tried you guys. This one was not as good as others. Boomers so laid back nothing bothers him. Although he is picky about his treats. All the time.

We have used Bark Box for several months now and we cannot stop recommending to others. We have a large dog (Rottweiler mix) who is a super chewer and the toys are perfect for him. Our dog is obsessed with the toys he received and has a very hard time destroying the toys (which is unheard of for him). Before BB we would be going through toys weekly and the toys that we now get monthly last! No more trips to the pet store. The monthly box is actually saving us money.

Bei Bei looks forwards to her toys and I like how the treats in each box are best quality for my dog. No made in USA, which to makes them 100% safer and when I needed to adjust a prior monthly double order in February due to me Memo dying suddenly, you all were sympathetic and responded in quickly.

I am not sure who got more excited about the delivery, the kids or Onyx. Some of the toys he still enjoys. Some he tore apart very quickly. Some of the treats he loved others are still in the cabinet and he doesn't eat them as fast. Overall, the experience was fun. I believe it was worth the money.

My dogs love Barkbox!!! So much fun in one box and being able to add on other toys/treats to the box is a positive as well. Customer service also seems to be really good, they always respond promptly if I have a question or concern.

Love the Bark Box. My dog looks forward to it every month. I will let everybody know to order one for their dogs they will love it. The only thing I wish they would change is for it to be for extra large dogs. I have an English Mastiff and he is an extra large dog.

We have 3 shepherds. Tough chewers - but when it comes to their Bark Box they are very satisfied with all the toys and treats they get - yes a squeaker or two might come out but the overall quality of the toys is great - Love the BARK BOX???❤️

I have 2 dogs. A goldendoodle and Bernedoodle. One medium size, one very large. The toys are not a good fit. Some are big and round. Dogs cannot pick them up. Good thing is if I tell BB they do send replacements.

Hannah gets so excited about her Bark Box! She knows what it is when it comes through the door! The toys are her favorites and they last well and the nummies are of excellent quality and are her favorite snack foods. She highly recommends the Bark Boxes....just don't try to take anything from hers!

Love the Bark Box experience. Goldie looks forward to recieving her box every month. She loves the surprise she gets. Goldie seems to know when I come home and I have the box, that she can't wait to open it. I personally can THANK YOU for her monthly experience. Her dad use to order it when I couldn't. Since he passed I will keep up her gifts.

We totally love your products. Lucy & Baxter have to inspect each box that comes in the house checking for their beloved Bark Box!! Their cousin Max also enjoys his monthly bark box. We would totally recommend you to our friends!! Thank you so much!

Not sure what happened. Marley always enjoys and looks forward to her monthly Bark Box but Marley hasn't received her bark boxes for 2 months. Last one received was in February. Please cancel my subscription or correct error. Thank you.

Mr. Pug and I are very satisfied with our BarkBox since Mr. Pug did not care for the Rubber Toys, I have requested that Xbox no longer contain rubber and would have the regular toys. BarkBox is what my Furbaby and I look forward to each month, with anticipation and excitement each month!

I love the Bark Box almost as much as my dogs do. So many cute, but tough toys and great treats. They haven’t yet torn up any of the toys. We even occasionally share some of the toys and treats with other doggie friends and they all love them, too. All 4 dogs are Aussies and can be hard on toys.

Jagger has learned to recognize the box when it is being delivered to the door. He loves the new toys and shares them with his sister when he's done with one and ready for another. So far, their favorite toy has been a bi-colored interlocking ring-type thingy. I don't even know what is so special about it unless it's the feeling of part of it dangling when a dog runs with it in his/her mouth. They've loved all the treats equally. Some of the toys were left outdoors in the snow and re-discovered last month when the last of the snow melted in their play yard. Yay, it's like new toys all over again!

Both dogs (tiny poodles) love the BarkBox. When I bring it in and set it on the floor, both are trying to get into it. I cut the tape, remove the treats, take the tags off the toys, put the toys back in the box and watch them go nuts. Each dog seems to find a favorite toy and plays/chews on that one only for a few days. Some of the treats are a little big for them (7 and 15 lbs), but overall I am very satisfied with the product.

My pups love their treats and toys from Bark Box. The toys are so cute and my girls just love them. The treats are delicious. My girls deserve nothing but the best! Every pup should be able to enjoy these treats and toys.

I had subscribed for the Superchewer version. Also asked for less or zero treats. My dog doesn’t eat them. I have been disappointed with the toy selection. Also still getting treats. I even changed my box size and spoke to customer service about the above.

Liberty loves getting her BarkBox. She knows when we go to the office her box is here and she gets so excited. She use to tear up her toys in minutes, now she has a basketful!! She doesn't try to eat these. We are both very happy.

My pit, Zeus, has been enjoying Bark Box for well over a year now. He knows the box & gets super excited when he sees one delivered! The treats have always been good, fresh, & apparently quite tasty. The toys are the best! So fun & creative. A couple times, Zeus was a little too much of a super chewer & was able to destroy them quickly. Each time, I simply chatted with a customer service rep & a new, tougher toy was shipped. The customer service reps that I spoke with were always kind, caring, & professional. Their willingness to correct any issue was greatly appreciated & respected. I will continue to subscribe to Bark Box & have recommended it to many friends!!

Thanks for providing a fun experience for our dogs and their humans. We love getting our box every month. The toys are so creative and the treats are yummy. Customer service is terrific and the boxes are perfect for our pups. Keep them coming!

Their customer service is the best. They have gone out of their way to make sure that everything was perfect. Laci loves her boxes. She gets so excited when she sees it on the porch. The toys are excellent quality and she loves the treats. She won't eat store bought treats anymore. I would, and have recommended Barkbox to several people. I love them!

I cannot say enough great things about BarkBox! From interacting with customer service to receiving orders in a timely manner, it’s always seamless. The toys are well made and Ruby loves the treats! I recommend BarkBox to anyone I can... It is truly one of the best brands I’ve ever used!

I love Barkbox and so do my puppies! It's cheap and easy. When it shows up Padfoot and Luna know exactly what it is and get so excited. They get to try different treats and always have new toys to play with.

I have nothing but satisfaction from Bark Box. They have gone beyond to make sure I am totally satisfied with every product I received. I recently got a Super Chewer and there was no problem changing my subscription to accommodate my new English Bull Terrior.

We have had problems with almost every box. I give feedback and receive platitudes not results. As I have stated before, we will not be renewing! Toys are either too delicate or too big. I have stated (several times) Angel does not like fish. She has eaten a few of the carp treats but that’s all. Yet you still send fish treats... I complain about a toy, get promised a specific replacement and get sent something entirely different. (Finally got the promised item as the toy in this last box). Perhaps I am at fault for expecting people to follow through with their promises.

The kids love getting their Bark Box. Can barely get the box open before their noses are inside it. They like the healthier snack choice but not so much the sticks or long chews. Anything that squeaks is always a plus.

I was unsure about spending the money for a box of dog stuff each month since I’m a single Mom on a VERY tight budget. However I am so glad I did! Each box has a variety of surprises for my girl. She knows the box is for her and is sooo excited each month! Some she kills for the squeaker, others she keeps pristine and treasures them. The treats are always a hit, and the one time Pepper didn’t care for it, you sent a replacement! Great customer service, great communication, great treats, great toys! So happy I budgeted this in each month for my Pepper!

My dogs LOVE the toys and treats. I especially liked the toys that had toys inside, much longer play once they destroyed the toy. It’s nice to have a variety of treats so they don’t get bored. I have four rescued dogs who benefit from the BarkBox.

I am very happy with Bark Box. Angel loves the toys and the treats. They are in a toy box and she pulls them out all the time. Loves the squeak toys. She uses them to calm herself and to stay busy. The themes of each box are so cool. I love the themes.

We got a beagle/bluetick mix in April of 2019, and found out he was a toy destroyer! He LOVES toys (especially stuffed ones) but being a baby he would destroy them and then try to eat the skins. Nothing was working and he was becoming bored. I kept seeing BarkBox on Facebook and they were promoting a pigs-butt. I got online to investigate and started a chat session with a customer service representative. I had already placed a subscription order for a Classic Barkbox, and found out they had a Super Chewer's version (insert huge smiley face!!).

Chewie loves to get his boxes in the mail! He literally tries to eat it open because he knows goodies are inside. We share our toys with his bestie and he also loves to chew up the plastic toys that it comes with. I didn’t think it would be as popular as it is with the dogs and my kids but they all love it and enjoy the experience and excitement.

I’ve told you over & over again that Shiloh is a big chewer. She doesn’t get to enjoy or play with the toys cause she destroys them a couple minutes after she gets them.??. I’m paying all this money for her to have fun with toys but very disappointed in what she gets!!!!

Most of the boxes were on time and Remi loved them. However, December and January boxes only had 1 toy in each one. Not very happy with that. I also would like to switch to a less hard box. One with cloth toys.

Barkbox is great, we love getting our box every month and light up when we open it. The themes and ideas are so creative and cute and the treats smell almost good enough to eat at times. Our dog, Taylor, enjoys having new toys to play with each month and a variety of treats. You can check which dislikes are allergens your dog has to customize the box further. It’s really been a great experience overall!

I’ve requested no pork base protein 2 months ago, and have had to throw out the the pork treats received in February and March. The toys are awesome. I had a 400.00 vet bill in Jan from the pork treats that caused severe stomach and intestinal issues. PLEASE no pork anything!

My pup loves opening her box and getting her two new toys! She’s always so excited and tries to play with everything at once! She’s a mini Aussie so it’s funny to watch! She loves all the treats and has had no issues. Perfect way to show your pet you love them.

We like Bark Box because it gives our rescue dog a variety of treats and toys that she loves almost every time. She knows when her box comes and is very excited when I bring it in the house. I like that I can customize it and add to it. When we found out she had an allergy I was able to update her my order to accommodate her allergy so she didn't get treats that she was allergic too. When she would shred the toys at first I was able to get tougher toys for her that last longer. So far we have not been disappointed with anything we have gotten from our boxes. Some things (very few) have been just ok, but our whole family are animal lovers so someone has been able to enjoy them.

Rufus and I look forward to the Bark Box every month. He loves most of the treats and most of the toys. Anytime I have had an issue with a toy not holding up to Rufus, they have replaced it for free. They even recalled one toy, but sent a new one in its place.

We love that they come every month. Also that it comes right to the door. Love love the themes every month. Toys they withstand about a week. Yet for him that is great. Not only do I love the themes each week he loves them. It is nice to try the different treats also. I don't have to get that much at the store anymore. If I had the extra money I would definitely get the extra toys every week. Love that the box also comes with description of the toys and little bit of info. Plus not only are the toys Hardy but they do have squeaky toys that he loves. The price is good because the toys last. So instead paying a few dollars every other day we pay a fair price for toys the he really enjoys and last for a few weeks. One of the best things is the great themes.

I can’t describe what happens when Barkbox arrives. Reba can’t wait to bust it open. It’s all about the toys. Here is a clip from February. It’s like this every month. Mad love. One time an Amazon box came that was about the same size, she went nuts. She thought it was her Barkbox. We felt so bad. If you ever need an unboxing commercial/dog hit us up. Reba is your biggest fan.

This is the best money I have ever spent. My dog gets so excited when she gets her box. She loves the toys and treats! We get the mail everyday and she has to smell it to make sure there is no box and nothing smells like it should be hers.

I see that I was billed on April 4th but I still haven't received any order updates or received our Barkbox. It would be delightful to get it. Levi looks forward to it every month. Usually I get tracking numbers by now?

Ruger loves his monthly boxes. There hasn't been a box he didn't enjoy. All toys are holding strong, which is very important for this 85 pound 9 month old. The variety of monthly themes and treats allow for a healthy toy and treat box for Ruger.

My pup know the difference between his Bark Box and others. He gets soooo happy. The themes are very cute each month! If I ever have trouble with toys or treats they are so happy to help change is likes and offer replacements. Thank you Bark Box.

Amazing Experience. The title says it, it's not a subscription box. It's an experience. Scout my mischievous pupper with "adamantium" teeth, LOVES the monthly surprises. Every time it gets home he KNOWS, he seeks it and tries to open it. He knows first thing I will give him one of the chews for him to snack on and then I get into the toys because I can't help myself. It keeps me entertained as much as it keeps him happy.

I definitely do recommend Barkbox to my friends. My dog, Lexi, and I have really liked our experience. The staff is very helpful and even offer to send you something else if you or your dog are not happy. The price is very good as well.

Bark box for Boxador. We love Bark Box! Keeps things simple and easy and New toys and treats come to the door every month without thinking about it. I have health issues that prevent me from being able to drive and to make it easy to carry a lot of things. The service is a huge convenience as I don’t have to worry about buying new toys and dog treats and then getting them here whether it’s at the store or online constantly. It’s just taken care of every month.

We were loving our monthly boxes until February. Whose idea was it to put in angel wings?! Just lost my son, and certainly don’t need my puppy to earn his wings. Poor choice of “toy”. Threw out box, very upsetting.

We had the absolute best customer service. When the toys were not lasting, I called and talked with a representative that changed our toys to the toughest. They even replaced one that was chewed up. Since then we have been very happy with every box, toy, and treat.

Princess Browning is so excited when she sees her box in the mail! She stands, eager for us to open it and smell and see what’s inside! The toys are nice and strong for her since she’s definitely a super chewer!! In her most recent box, she got a beer and bottle opener that are super strength dog toys!

My dog Rory loves Bark Box toys. He recognizes the box, and get excited when I bring it in the house. He knows there is something inside for him. I love bark box not only because Rory enjoys it but because it’s one of the nicest companies. If you have a problem with an item they replace it no questions asked. I wish more companies treated their clients as well as Bark box.

BarkBox is wonderful. Toys are of great quality. It's exciting to see the clever/funny/beautiful toys that arrive. Toast (our pup) recognizes the box now & eagerly waits for us to open up the box & show him his new toys. Only recommendation for BarkBox is to create a "toys only" box. While Toast is a sucker for treats, it also gives him tummy aches with the new treats each month. Toast has given BarkBox as a gift to his best pals & they love it too.

Tough toys, if my dog is able to chew them up, they replace them with no problem. The treats have been enjoyed by my dog. My dog is a very strong chewer so it is hard to find things that he won't chew through.

Cocoa and I love our monthly BarkBox. Once a month seems perfect as Cocoa is ready for a new toy every couple of weeks. Cocoa can be quite destructive with toys and some of them haven't lasted more than a couple of months. I am always surprised and excited to see the theme each month. A lot of creative people work at BarkBox.

Teka loves her monthly Bark Box. She has so many treats, we take a bag to work and share with all the other dogs. We’ve only received one bag of treats Teka didn’t like. The toys are always fun. She still prefers her squeaky tennis ball over all others, but she does play with the other toys as well. I love how affordable the box is.

My three babies get so excited when they see their boxes every month because they know treats and toys are inside. They love that each toy comes with a new kind of puzzle (with the end result being a treat). And I love Barkbox because I know what kind of food are in my dogs' treats. They are a great size and I love all the ingredients because of the fact that they are simple, healthy, and there are always new flavor combinations! I can’t express enough how grateful we are for barkbox and its natural treats and durable toys that are safe for my pups. Not to mention a great price! Thank you barkbox! -Zeus, Athena, & Chieftain

Thunder looks forward to the Bark Box each month. When the box comes in the door, he jumps for joy!! He loves the snacks! But, he is getting bored with the toys. Each are made similar from one month to the other. Not interested in them. They are made well, however.

I love getting the monthly Bark Boxes! My dog absolutely loves them. He is a purebred German Shepherd and for the most part, the toys hold up, which is nice. He absolutely loves the treats too. The best part is I love everything I get for the price I get it at.

I am able to double my order, if I choose to. I am surveyed to see if my dogs liked what was received and if the toys were strong enough. My dogs love their treats and toys, especially Oakley - see attached picture. I have always had great customer service, too, with immediate responses to any of my questions! Love this service!

Lola and Coco love the treats and toys they get every month and for that we say thank you for your time and love for animal's happiness and hard work. Lola and Coco are the happiest puppies on the planet.

Recommend to all dog parents. They stand behind their products and have excellent customer service. Well worth every penny that we’ve spent- my dogs have loved every treat and every toy and the squeakers have lasted longer than any others we have bought. We couldn’t be any happier with our subscription!

I get this BarkBox for one of my doggies I walk. She enjoys all her toys, chews and treats! It's a fun treat every month for her and her mom and me her dog walker to look forward to. I like that the treats are nutritious for dogs and toys are cute and fun for pups. And, it's nice to have add on options at times too.

My dogs can destroy a toy within an hour, I have been able to get a replacement straight away. The treats have been great for my two dogs, maybe not so small ones, as they are 50-70 lbs dogs, maybe more bones.

Always get good quality toys. Last month my box was lost and they shipped a new one with no questions asked! Great customer service. :) Peeta looks forward to his box every month and has saved me money on the long range of buying cheap toys at the store.

My dogs know when the BarkBox has arrived. They get really excited. They love the toys and I love the quality of the toys. The treats are excellent as well. And a good size. Toys have survived my dogs (who can destroy strong toys in seconds).

My dog loves opening his box every month, and I love watching him enjoy his new toys. I also really love the clever themes each month and how they are reflected in the toys and treats. While my picky dog is about 50/50 on the treats, I share them with friends whose dogs love them. Overall, my dog and I look forward to our Bark Box delivery each month.

My dog Sadie, looks forward every month to receiving her box-- she's even got down how to open it now! The toys and snacks are always on point and the themes make it that much fun for the humans! Thanks.

Barkbox has been a great resource for my three dogs. I spend much less money on random toys and treats because I know their monthly box will come and provide those items. The toys are long lasting and my dogs love the treats. I know my dogs don't care about the themes, but I personally love them and am excited every month to see what the next theme is!

My corgi Stevie thoroughly enjoys his Bark Box arrivals every month. My only complaint is how quickly he destroys the plush toys that come with the subscriptions, it would be nice if some tougher chews were included with these boxes in order to last long. If I let him have all the toys (like he wishes) they will be destroyed by the end of the day. Other than that we have been loving BarkBox. :)

The toys I received in the January box were too big for Morgan. I called and complained and Bark Box sent smaller toys and assisted Morgan’s size for future mailings. All has been fine since. The toys and treats are very appropriate for her now. Thank you for everything!!!

Baby loves her toys. Especially her treats. She goes crazy when it arrives. I set it down in front of her and she tears right into it. Lol. Would like to see more toys with ropes. She loves tug a war.

Colt LOVES his monthly box of plush toys! After getting them for the past year a a few months, the BarkBox employees are SUPER GREAT every time I have had to call, which hasn't been a lot. You all ROCK and Colt and I are VERY, VERY, VERY satisfied!

Ethyl loves everything she's gotten. She's a super chewer and sometimes has destroyed the toys in a matter of minutes. The staff has been great about replacing those items. We've never been disappointed with the treats included. She eats them up!

The items that we receive from BarkBox are always top quality. Lacey loves her toys and we donate the old ones when we get too many because they never wear out. There are never enough treats because the pets love them so much. Your customer service is phenomenal, my daughter had a couple of issues with shipping and they always took great care of her.

My dog Scarlett is obsessed with Bark Box. She knows that the box is when it’s delivered and gets so excited. There hasn’t been a treat or toy she doesn’t love. Thank you for all you do!! The attached picture is from the Valentine’s Day Box.

We love our Barkbox! My puppy knows how to open and thinks all the boxes that come into our house are for him because of Barkbox! Barkbox has been an added relief during our time of quarantine and he looks forward to it every month!

Timing was horrible. Got the box waaaay later and I was charged for the next one same day. Honestly I would have skipped last month if I knew I wasn’t going to get it for the month it was intended. Why is it mailed out so late every month anyway? Whatever, if I get the next April box when it’s about to be May or at the beginning of May I’m canceling my orders.

My Toto loves the toys and treats she gets from BB. Because she loves to tear her toys apart I’m glad BB makes sturdy, long lasting toys; and that new ones have arrived regularly to replace the ones she destroys.

I want fewer toys & more treats. The toys are indestructible which is great but they are piling up. I train Grace for obedience competition so I use lots of bite size treats especially when training new behaviors. Bark Box provides good treats but I need to cut most of them down to bite size for training. Please make these adjustments to customize my boxes. Thank you.

BarkBox is absolutely fantastic! I don't think I would ever change to another subscription company. For BarkBox, it is more than just a box, it's an experience! From talking with the Happy Team, to the design of the toys, and the fun of #BarkBoxDay! You can't get that anywhere else!

I may enjoy getting Barkbox as much as my dog, Winston! The themes are great and well thought out and if you read all the fine print, little puns are everywhere! I love that. Winston enjoys the treats but the toys are great. The only problem, he's so gentle with toys, his toy bins are overflowing!! I still have the Ode to Winston from the Shakespeare box on the fridge! Additionally, if there's a problem with a toy they respond quickly and send a replacement.

Axel loves Bark Box, the toys he gets are some of his favorites. He actually hates treats that we pick up from the store, but the treats we get in bark box he goes nuts for! We look forward to it every month!

Coco loves to see BarkBox cone. We’ve been very pleased for the most part. There have been a few toys that she played with for 15 minutes & destroyed right away. Also some of the treats she hasn’t liked... but the neighbors dog has enjoyed them... so they don’t go to waste.

Ido loves his Barkbox! Being a high energy puppy, it has been really helpful to receive new toys to keep him busy each month! The toys hold up better than anything I have had in past, even after multiple washings.

Chewy and I love the BarkBox, he even knows it's for him when it arrives but there's been a few times when items were missing or not available and weren't included but overall I'm satisfied with the treats. The toys are ok but he does chew them up quickly.

I cannot say enough good things about these guys. We love Bark Box. Cabbage and I have been a customer for a few months now. We have tried various options and have narrowed down what Cabbage loves the best. If I have questions, they are quick to respond. If Cabbage doesn't like a particular toy, these guys send replacements to make up for it. Even if I don't ask. Bark Box goes above and beyond to make everything great. We are very happy with the service. The toys are pretty cute/cool as well. Thank you for everything Bark Box. We love you!!

My corgi is loving the treats and the toys every month. I would recommend it to everybody to get a BarkBox. They are a great company. Their toys last a very long time and their treats are awesome. They always have great themes.

Fantastic toys and customer service! My dog loves getting her BarkBox every month! The minute I open the box, she immediately grabs the toys and runs around the apartment to play with them. It is extremely exciting for me to see as it is her favorite form of enrichment.

Lily loves her BarkBox. She is so excited when it comes and can’t wait for me to open it. The toys and the treats are amazing. So glad I am getting this for Lily. I tell people about BarkBox all the time. The treats are very high quality and if your baby has allergies they help with that too. Great price too.

I love the consistency of the deliveries and my dog LOVES the hard to chew toys. The treats are also something he enjoys very much and are much different than those bought at the store. I love that the products are made with real ingredients that I can understand.

Gizmo gets so excited when his box comes! He doesn’t know what to do first, oh there's a new toy! Hey gimme one of those treats, smells yummy!! He gets such a variety we never know what to expect. The time he chewed up the toy replacements were sent immediately. I have nothing but praise for the entire BarkBox community and would highly recommend them to all fur baby owners!

Dakota and I love our monthly BarkBox! Each time it comes, we open it together, allowing Dakota to try to open it. He goes absolutely nuts! These toys are the only ones I can find that he won't break! We only had two toys we had to replace that he chewed through and the BarkBox team was so helpful and able to get us replacements! We love BarkBox!

BARK BOX is a GREAT company!!! I recommend them to all my friends, family, & anyone who has a dog. Blondie & I LOVE Bark Box. They have EXCELLENT P.R. I couldn't ask for better. If there is anything wrong with you order they fix it right away, I have never had any problems with them at all.

This company goes above and beyond for their customers. The customer service is THE best! I've bragged so much to my friends about Barkbox, one of them has just signed up. She got her first box and her dog LOVED it but more importantly, I tell my friends how much they will love seeing their fur baby so happy. Now she really gets it. :) I will continue to tell my friends and family how much I love being a Barkbox customer. I can't thank Barkbox enough for the memories I cherish and hold so dearly of my last fur baby opening his Barkbox every month and now creating new memories with my puppy. This is SO much more than toys and treats.

Everything was wonderful. We just wish we had more squeaky toys. I have multiple dogs and they all really like the treats. I also wish there was a multiple dog option. Right now I have three dogs and they share the treats now.

Amazing customer service. Absolute care in everything that they do. The thought process behind each box is outstanding. I’m not sure who gets more excited each month. Myself or the dog. Each box has the right amount of ideas behind it and blend of toys and treats!

My pup loves Bark Box and I’m so happy I signed up. However it would be great if we could customize it a little more. We get 3 toys a month which is great but my pup only really enjoys the treat dispensing toys and sometimes he likes a tough chewer toy rather than a plushie one. It would be great if we could get one tough chewer toy and one treat dispensing you with every box.

I look forward to the Bark Box as much as my dogs do every month, I get just as excited to see what healthy and safe treats they are getting and what new toys they get to play with. I think they do a great job packing, picking and shipping. I have been getting bark box for a year now and it is just as exciting every month to see what is new and what fun stuff they come up with next. Thank you for being a part of my family the past year.

We love all the treats and toys except Hansel destroys all the toys. He is such a chewer, but the treats are great. I wish there was a more durable toy that would last longer. Hansel always looks forward to his next Bark Box. The themes are always fun!

I have 2 dogs Brantley and Luna. I love the toys. They are pretty indestructible. My dogs love the treats that are sent every month and especially the toys. I highly recommend Bark Box to anyone who has bully breed dogs.

Let me start by saying in every other way, you guys are terrific and your product is awesome BUT I have been trying to cancel my subscription since the end of December (when my husband got laid off work) and I just saw I am receiving another box for April!!! PLEASE, I really need to cancel this monthly expenses!!

Shiloh needs the toughest toys made, and she loves receiving her Bark Box every month. And the all natural treats and chews must be quite tasty as all of my dogs love them. Also, if there is a toy she destroys in 5 minutes or less, the Bark Box staff immediately replaces it.

Absolutely love Bark Box! We subscribed for 6 months and each month we loved the contents. The treats were all healthy and smelled great! Lexi loved them. And she plays with the toys daily. Also we received a free bark box gift card with every box. Lexi was able to give all her friends a box. Thank you bark box for making our girl happy!!

I signed up for Bark Box in November of 2019. My dog was very excited about his first delivery. The treats are great, sadly, the regular toys didn't withstand the jaw power of our dog. The toys lasted longer than any others we had tried. Customer service switched us to the Super Chewer box and sent Hank a free toy to hold him over until his next box. He still chews through some of the toys in his new boxes, but some make it. We're very happy with the Barkbox team.

I love Barkbox, it was Amazing, but with this COVID-19 going on they did a Mass Layoff at my Work, so I'm presenting struggling to make ends meet, but whenever I get back on my feet I hope to rejoin, but presently I can't because my Bills come first but truly loved Barkbox, Thank you for all the treats and dog toys! Truly remarkable! My dogs loved them!

Jett loves and looks forward to her box every month. She doesn’t even bark at the Mail person anymore. Jett is very hard on her toys. She will play with them and chew on them beyond recognition. She is a big dog so she needs strong and durable toys.

I received a email offer from BarkBox offering $10.00 off the first box. I clicked the link and entered the information. When I get to the checkout page it shows the full price. After waiting online with customer chat for over 30 minutes and being disconnected once, they wouldn't honor the email or give me a promo code for the $10.00 off.

I signed up for BarkBox with a 50% off coupon to see how it would go. The box got to me within a week, but the contents were dismal. A cheesy lame theme accompanied by lame toys. I told BarkBox all about my dog, and I have no idea what kind of dog these toys are for but they definitely won't do for a 80lb labrador. I got a tennis ball in a toilet joke toy, a tuxedo bib with a squeaker in it, and a flower with a squeaker in the stem. None of these lasted longer than 5 minutes, especially the tennis ball in the toilet. That was torn into pieces and quickly became a choking hazard before my dog could really get into it and I threw it away. The treats seem nice, but the "chew" is a just a larger glorified treat, this is not something that will last more than 5 minutes either.

I started BarkBox a couple years ago. It’s like a subscription service for your dog(s). It is anywhere from $22-$29 a month. The staff is incredibly obsessed with dogs & it shows with any type of interaction you have with them. Whether it’s over the phone, text or email. They ask you about your dog such as do they have any allergies and if they need super strong toys (super chewers!), etc. and every month they have a theme. Once it was a summer box and with the toys & treats they included a “passport” where you could put your dogs photo on it. They give a lot of thought and care to every theme. Here’s a bonus: if your dog does not like a treat - contact them and BarkBox will send out a replacement treat at no charge. ????❤️????

I got my first Box in December. I let them know I had a new puppy, they sent themed toys. One had a small tennis ball, too small for my puppy plus most tennis balls are made with fuzzy outer layer that is not good 'cause it's very bad for their teeth and dogs tend to digest it. He has gotten these a couple times now. They have sent toys that are meant to be puzzle toys but there is no challenge to them and they're big and bulky and hard plastic, my pup had no interest in them, each month more of the same stuff even though we told them we don't like what we are getting, we still have chews from the December box he hasn't touched. In fact they were offered to my older dog. She hasn't bothered with them either.

I like this as an opportunity to not worry about what I want to pick out for her, but they give me a variety of pet toys in the new edibles to try that I never would have thought to try before. It’s easy and it comes to my door once a month and she is excited to see what items I will be pulling out of the box. I don’t necessarily like hard treats for her, but they do give me a variety of treats for her to try.

I received a special promo offer for 1 box and the items I received were not even worth the discount price. The toys lasted only about 2 hours at the most and the treats were in small bags. Not worth it. You can find better deals on Chewy.com.

The quality of toys/dog treats you receive are terrible for the cost per box. The plush toys sent lasted less than 2 hrs & both toys & treats can be purchased for cheaper on Amazon. Further, you’re able to return/exchange & most importantly, an Amazon representative is available to talk to. I waited in the chat queue over 40 min twice & sent an email.... crickets. Do yourself a favor and spend your money with a company who isn’t just interested in the sale & not service!!!!

I have had one of the BEST customer service experiences with the Barkbox Team! The live text messaging significantly helped me get my nephew his lost email. Barkbox resent the email a couple more times over the course of the weekend! My nephew finally received it, activated his account & get Trigger's (his new Beagle pup) their first BarkBox Gift Box. BarkBox's prompt attention to our needs and joy filled correspondence made an all around friendly experience. Thank you BarkBox Team, keep doing what you are doing & I am letting everyone know how awesome you all are!!! Best regards, Wendy J.

I love this place. I just opened my account for the Super Chewer. My dog loved everything except was not super excited about the rubber chew toys. BarkBox follow up my order with an email about being satisfied. I explained that my dog was not super excited about the toys. They offered to change my box to meet my dog’s needs and sent out an extra box with toys that my dog will surely love. They go the extra mile to make you comfortable with your purchase. I will recommend BarkBox to anyone. Malinda

I signed up for a free sample box, but they billed me over $40 because I didn't tell them to not bill me for a free box. Not cool! They are not clear as to how the free item works and should make it much clearer.

Barkbox is one of those brands that tout amazing self posted reviews while actually being extremely difficult to work with or communicate to outside of chatbots on their site. They lock you into a subscription with no warning that it would be easier to cure cancer than cancel the service with them. This is not a bill. This is not owed to them. I sign up for something for my pet and if want to leave the service is it unbelievable that I have to literally speak to five people to do so. My minor issue has billowed to a full on rage that a pet toy company has the nerve to tell me I have to pay and receive their product for the next five months even though I absolutely do not want to.

The toys received were not appealing to my Golden Retriever. I cancelled immediately but was sent a second box anyway. No refunds are given. The website is poorly designed and customer service lacking. Don't waste your money!

I'll up the star for having it resolved, but it wasn't without issue. The first couple correspondences involved being told the technical issue was a terms of service issue, which was not, and then was shown an example screen that was part of the problem in the first place. My subscription was revoked thankfully, but only after having to threaten claiming fraud. Instead of offering a solution from the get-go, I was told I was wrong and then offered a different subscription as if that would help. This had no business getting as far as it did when it could've been taken care of from the start. What was supposed to be a gift from a friend turned into an absurd mistake.

I was disappointed with BarkBox. The toys were mediocre (chewed up in two days) and the treats were not great. I signed up for one ☝️ month, and they automatically sent another month. They would not refund me for the box I was sent that I didn’t want, just said it was too late. The information on the website is very unclear when you go to get 1 month (a Christmas present for the dog) that my kids wanted. I will not be ordering from BarkBox and would not recommend it to anyone.

We were happy with Bark Box, yet due to financial circumstances needed to cancel. They would NOT CANCEL UNTIL THE END OF SUBSCRIPTION!!!! After multiple emails still would not cancel. I lost my job this past month and just wanted to put a hold on our subscription. STILL WOULDNT! ****BUYER BEWARE!!!!

I am a huge fan of subscription programs and a friend referred me to BarkBox. The first box arrived right away. The second box for November never came. I got an email saying they wouldn't charge me for December (awfully generous since I was charged for November and never received any product). Big surprise NO box arrived in December. It did finally ship and will be here in January. When I emailed customers service about expecting a monthly package the response was "let me find out where your package is". Guess what? I know how to track a package but if you don't ship until the end of the month it's not going to arrive on time. Then I received an email asking if I would be interested in purchasing a smaller subscription. Seriously just keep up with your end of the subscription. I would never recommend to another. Doesn't deliver monthly as stated and customer service isn't about service.

Do not give this company your credit card number, I tried to change my plan and the customer service talked to me like I was stupid and ended up charging me more instead of less. Not good people or a good company.

The toys sent were complete junk. My dog shredded them right away. They keep billing me and sending more. I can't give the dangerous choking hazard toys to my dog. The customer service won't cancel it and they keep making me pay an outrageous price for stuff I have to throw away.

Do not purchase their products.. the toys are filled with toxic silicone, plastic, and other material that if consumed can potentially cause serious harm or even death to your pet. Would highly recommend not using their cheap toys.

If I could leave no stars I would've. I have been a Barkbox customer for 2 years now. Beginning this past summer the service has gone down. They used to promise your box by the 15th of the month and this was the case up until this past summer. The boxes began to come later and later and then all of a sudden 2 months and no box. You can't call a customer service number as one does not exist, you can only chat with someone online.

I signed up in September 2019, the first box came late, I never received a box for October. I did receive a box at the end of November. By December I never received any notification that my box was sent so I sent an email and did receive a response that it was being looked into and that was the last I heard. I then logged into my account and saw a note that my December box was delayed and that I would be notified when it ships. I tried again to log in this morning and my account seemed to be closed. So what I paid was $150.00. What I received was two boxes of toys and treats. No one getting back to me I guess. I just got scammed. Buyer beware. Merry Christmas.

I have been trying to help my mother-in-law cancel for about a month now. She wanted to get Simon a gift. She didn't catch the 6 month commitment clause when she purchased the $5 box for December which was sold out, so we got something not December themed. My dog destroyed two of the "super chewer" toys within minutes in front of me from the first box (the blue rubber squirrel and purple top). I had to quickly grab the pieces before he swallowed them. He is 11 months, 33 pounds, and a black mouth cur. He does not have a strong bite. The quality of the toys are very low. You might as well go to the dollar store, I'm not kidding. The ball they gave us had a weird sticky like material that could be easily cut with children's art scissors. I was afraid to give it to him.

I signed up for the 6 month service to receive a box full of treats and toys for my new puppy Toby. This site was endorsed by Zac George YouTube puppy training videos. My first box came within a few weeks and we were really excited to receive it. The second month I received an email that it won't be coming, but was reimbursed my $$ and they added on a free month. The third month they weren't able to cross the border with treats but got 1 extra toy and was also told I had to pay $5 more due to higher customs charges. The fourth month (December) I'm still waiting as it's 2 days before Christmas. 3 fails from Bark Box and they still won't let me cancel my subscription. They have no problem taking my payment each month only delivering on their promises.

Loved our first BarkBox. Ever since that one the toys have not been a great quality and it arrive later and later in the month. This month they were pushing a Christmas special to double up: I did. Guess what? Won't arrive until the 27th! How is that a Christmas special? AND I can not cancel because you have to agree to a year's subscription. Buyer beware!

We were so impressed with our first box that we signed up for a year of boxes. At the beginning of December I received a message that my box was being shipped out. I started checking in on the website starting in December 11th and every day my shipment date moves back by one day. Don’t bother contacting through the email system, you will only receive some kind of automated response that has little to do with your issue. I added a Santa hat to the order and wanted it taken off of the order since it wouldn’t be here until after Christmas.

After considering BarkBox for many, many months, I took the jump and signed up. The first box was cute, and my dogs loved the toys for as long as dogs can love toys. The second box came, also cute toys. The food items in this box made both of my dogs ill. I contacted BarkBox, as I wanted to cancel my subscription. I was told that I could not cancel my subscription, but they could send me all toys in my next box. I wasn't pleased but I figured I had to honor my commitment with my subscription. The third box came today. Guess what? There were food items in it (gah!). I contacted BarkBox, and I was told that they could send me a toy in place of the food items, and they suggested that I give the treats to someone else (as if!). As a heads up, the subscription auto-renews, so be aware of what you are signing up for.

I was very excited to sign up for Barkbox, but I have unfortunately been disappointed with the toys we have received. The treats have been really great and my dog LOVES them! But, the toys are destroyed almost immediately. My dog does not typically destroy plush toys, but we received 6 toys between the first two boxes, 5 of which have already made their way to the trash. I had already cancelled my subscription because of this, but not in time to cancel my third box getting sent. After just receiving box #3, I am glad that we did in fact cancel.

The monthly orders claim to ship on the 15th, but they never do. I always get them late, sometimes not even in the month they're supposed to arrive. As for the BarkShop orders, I ordered 35 items. They emailed that 4 were out of stock, and they would send the remaining 31. It took three weeks to arrive, despite the fact that I live in California.

Updated on 12/21/2019: This is an update to my first review. I placed my first order December 8. After blaming FedEx for not moving it through the system, on December 18 I was contacted and told that a replacement box will be sent. Does this mean I will still get the first box. Probably not because it was never sent to begin with. I get alerts from FedEx and the Post office. Within two days I got an email from FedEx saying the estimated delivery date will be December 28. Also FedEx passes the package off to the Post office so this makes the delivery even later. I’m very disappointed.

First, the company clearly has a language they like to speak in. It's obnoxiously upbeat and they won't talk to you about your money and your subscription - they want to talk to you about "Payton's box." They will repeatedly assure you everything is fine and your box is shipping, despite having been delayed multiple times in a month... then you receive an email that your box has been cancelled.

Please be aware that once you sign up, they DO NOT let you cancel. You are locked in for the time you signed up for. At the very beginning, I received a call back because he had destroyed nearly all the toys they sent. Their solution was to change the subscription to the Super Chewer, but it's $34 a month instead of $25, and I didn't want to do that, but there was no way to cancel. Every time I've had to contact them since (only by email), it takes 3-10 days to hear back, and it's always a different person, so there's usually a misunderstanding. My 35lb Labradoodle even destroyed every Super Chewer toy they sent in about 3 minutes, except the hard nylon and rubber ones. So, every month he's getting two toys for $34, and the only difference is the shape. It's not a good value, IMHO.

I paid for a 6 month subscription. Navigating the website to find the cancellation button (so my subscription wouldn't automatically renew) was a pain. Tried to call and send an email on the last day (so it wouldn't renew automatically). Finally got a message back > 36 hours later (and thankfully I had found the button to cancel rather than waiting on the call). SO they cancelled the automatic renewal of my subscription... but then skipped my last (6th) shipment. Incredibly annoyed. Might buy individual boxes or items in the future, but never paying for the awful subscription model or customer service again.

I have been ordering Bark Box for over a year now for my mom's dogs and my own puppy. The dogs and I love the boxes! They are super fun. In July we decided to change our puppy (Rustie’s) box to a super chewer since she loves to chew through her toys. We didn’t really like the box overall so I contact them and asked to switch back to our regular box starting September. The lady even sends me a confirmation to my email saying the change has been made. Here comes September and the box isn’t changed. We receive another super chewer. October. The same. November. the same. They send us 2 plush toys for the “inconvenience” but send them to the wrong address!!!! Meanwhile we keep receiving boxes we don’t want.

I was given this product as a gift last year. It was an incredibly thoughtful gift on the part of the giver, however my dog wasn't interested in the toys and the quality of the treats was so low that my husband and I didn't feel comfortable giving them to our pooch. I asked the sender to stop the monthly deliveries and they did. I never thought I would have to think about BarkBox again. Little did know.

I cancelled my monthly subscription months ago knowing my last box would be November. They charged me for December even though my account shows inactive. They will not refund my money because my box is shipped. Frauds and cheats.

A few years ago I had a large dog, got her the BarkBox, she loved it. She passed. Now I have two little girls, I got them a BarkBox thinking it will be the same great box. NO. I was wrong. The treats neither of them will eat. I even tried giving them to my friend's dog who eats everything and NO. The toys in one box already had stuffing pulled out when I opened the box. I tried reaching out to Bark Box who used to have great customer service. Now, it takes forever to reach someone to text or chat. I have tried cancelling my box. NOPE. Still charge my card. Told me they can switch me to another plan and then can cancel after they charge my card again. I do NOT recommend this subscription box.

I have ordered several BarkBoxes. My dog loves them. But I have had issues with the packing and shipping twice. They go from one extreme to the other. First time was I ordered for my dog’s birthday in August and they didn’t ship the order. I contacted and they told me it was late in the month so they held the order to be shipped for the next month. This time I ordered after Thanksgiving so I would receive the Christmas box and I got a Thanksgiving box with one toy missing. The boxes cost too much for the hassle.

I signed up under the promotional $5 box, did not realize you could not cancel the plan thereafter. The shipping on the box was delayed THREE WEEK and they still said they were unable to cancel out even the box that did not ship due to “processing”. One representative let me know he could change my plan to the monthly option which would let me cancel after receiving my first box. That way I could try it out. The change was never applied to my account (after I had already done a positive survey for the customer service rep) so I reached out again and was told all sorts of different ways. No, they couldn’t help me.

I cancelled my membership on my account it clearly states that. I need the $29.00 you took upon yourself to debit from my account after I cancelled. I tried calling, no one to answer except a silly machine, I have emailed and no response, I have texted and no response, I have Facebook messaged and no response. I WANT MY MONEY BACK. I WILL POST NEGATIVE REVIEWS UNTIL I'M BLUE IN THE FACE. Why is there absolutely no customer service? This is a scam and I will let everyone know not to buy anything from BARKBOX. The toys were cheap and my pups tore them apart within 2 days. I have contacted my bank and the Better Business Bureau. This is ridiculous. I want my money back. It's Christmas time, how can you feel good about yourself taking money from people that DO NOT AUTHORIZE you to do so. For some this is all they got. $29.00 could of fed my family tonight. SHAME ON YOU!

DO NOT SIGN UP! You will somehow get sucked into a 6 month or 12 month commitment that you are unaware of. I contacted them through chat since I would get no reply through email and they would not allow me to cancel and told me that I was on a 6 month subscription and that I could not cancel and could get no refund that I pretty much would have to just ride it out. He then offered me an early cancellation but that I would still have to receive 2 more boxes until the end of February. I have seen this has been offered to others as well but at the end they were still charged more! Stay away from this company because they will not let you out of the subscriptions no matter what and you can not even change your payment to stop it!!