BarkBox Reviews

I originally wanted to wait to write my review until after my concerns with the company were resolved, but it's been almost 7 weeks since I ordered my BarkBox & it still hasn’t arrived. Because of this, I thought I would go ahead & write about my experience so far, rather than waiting even longer. I would like to start off my review by stating that from all outward appearances, the BarkBox company has a great operation underway & there are parts of their services that they do really well.

For Christmas I decided to order some treats and toys for my dog since BarkBox has his favorite toys. I ordered in November. It’s now a few days before Christmas and I haven’t even received a tracking number. I’ve been emailing customer service constantly, tried reaching out on Facebook, all to be met with nothing. When I finally got an email response from customer service she told me there was a “glitch” in the tracking number but she could “confirm it was shipped on the 7th and should’ve been there”. In other words, "Not my problem". I’m so disappointed as now it’s just days before Christmas and I will have nothing for my dog. Do not buy from BarkBox. I feel like I was completely overlooked and I won’t support this brand anymore.

Was excited to get started with The Grinch special box for November as a present for my daughter and my 2 grand-dogs. However 6 weeks later we haven't received the first box...it's almost Christmas and we were looking forward to the antlers beforehand among other things. Then on top of that we have been billed for the second box already with still nothing to show for what I've paid for already. I'm extremely disappointed since we've really been looking forward to receiving them from the day we ordered them. I'm really regretting signing up for 6 months of which I'm not sure I'll see anything for it. Good thing dogs don't understand like kids do that their gifts aren't coming...especially in time for Christmas... But Grandma is extremely disappointed.

I was a regular subscriber and enjoyed the products. My dog gets bored of treats very quickly and destroys her toys equally as quickly. Barkbox was an inexpensive solution to that. Unfortunately, I was shocked to find that Onion Powder was one of the ingredients in the products. My initial contact was on Facebook where I was informed "in small quantities it is not toxic." I'm not here to argue whether it is or it isn't. I believe it is toxic like every vet will tell you. After calling customer service I was told that the response I received on Facebook was not appropriate and my concerns were being taken "very seriously."

I bought the holiday box as a Christmas gift and made sure to select that I wanted the one time box instead of a subscription. A month later, I got an email that they would be sending another one soon. I immediately emailed them and told them there must be a misunderstanding because I just ordered a one time box. Well... the one time box is a subscription that still must be canceled. That is ridiculous and very deceptive. They went ahead and cancelled it for me but said it was too late for the second box. That was at least a week ago and I just got an email today saying the second box was being shipped today. They could have easily canceled it before the second box went out over a week later. The box itself was overpriced but I did like it and could have seen myself buying it from time to time but after this experience, I will never use them again.

I purchased this for 6 months and my Maltese didn’t like any of the treats. Before the subscription ended I canceled with them and even did a chat to confirm. Guess what? I was charged 133 this month and told since they sent a box already they can only refund 112 and Told me to donate the treats to a shelter. I’m angry and instead of going off the handle I’m fighting this with my credit card company since I have proof Of cancellation. Buyer beware.

I signed up for a BarkBox 6 month subscription the beginning of October. The first box arrived very quickly, although Bleu gets a toy only box and the toys were hardly exciting. On November 21st, I received a text linking me to tracking for the next shipment, which would be the Grinch Christmas box. Tracking showed that the shipment info was sent to the FedEx November 15th, and the estimated Delivery Date was shown as December 4th. I contacted Customer Service around Thanksgiving to ask why the shipping was scheduled to take so long. 3 weeks??? I got a great big "I don’t know” as a response with the usual bromide “This is not the fun experience that we had planned for you and your pup.”

1st box arrived quickly. However within minutes our puppy was chewing pieces off toys. Chatted with customer service and was assured a replacement would be sent. Nothing for 3 weeks. Followed up with emails but never got tracking information. Requested no rope toys in another email and finally received a replacement but guess what? It's rope. Requested another replacement but not expecting much of anything. I don't have time to contact this company all the time. The treats were good Quality. Requested a subscription cancellation. Wonder if it will be canceled.

Have you ever signed up for something online and just quickly clicked on Policies and Terms of Service? Me too. And this is what I did with BarkBox. I have had BarkBox for going on 3 years. Initially it was great. I didn’t mind the $29/month. However, prior to my subscription ending I wanted to unsubscribe as the expense was not necessary. I clicked “unsubscribe” and assumed as was well. The end of my term came up and I didn’t see another box for over one month. I knew I had canceled my policy, so wasn’t expecting anymore boxes. Life went on. After receiving a few more boxes I found it odd and checked my account. They were still charging me even after I canceled my subscription PRIOR to my plan’s expectation date.

I signed up for a year long subscription as a Christmas gift to my sis and her two pups. I immediately got an email confirming my order then also received an email welcoming me to BarkBox the next day. Then, nothing (except the charge to my account). After three weeks, I contacted BarkBox and they said their system showed the package was delivered. It was not nor did I receive any tracking information showing it had even been shipped. They were kind and said they would send another one out immediately. The next morning, I saw my account was charged for another box. I wrote back, at this point pretty aggravated. They explained this was for this month’s shipment. We are now at a week later, and neither box nor any tracking emails have been sent. I’m ready to cancel and ask for money back, which is disappointing because I was sooo excited for this gift.

I had tried BarkBox a year ago and decided it wasn’t for us. A year later, somebody ordered a 12 month subscription under my account. Tried calling, emailing and texting and nobody responds!! Stay far away from this company!! Major scam artists!!

I signed up for BarkBox monthly subscription during the National Dog Day event. No, I did not read the fine print (wish I had). I tried to stop the subscription after the first box arrived, realizing my girls are too small and older to appreciate the toys and size of “treats” that are shipped. I was told August 29 by Miranda and her dog Cricket I could get a customized box.

I was happy with the products however I never received any notification on my renewal. I cancelled my subscription on my renewal date however it was renewed for another year. I contacted BarkBox via email on their site to cancel my subscription however no one has gotten back to me. Very dissatisfied.

I recently order a BarkBox. Received an immediate response thanking for my subscription. A day later received an email that my box had shipped. My card was charged on that day as well. I checked the tracking and had a delivery date of 2 days. After the 2 days with no box, checking the email again and saw "still calculating" with no tracking information. 3 days later signed in and did a chat to find out where my order was. After 1 hour of chat I was told to check for updates!!! I then emailed customer service via website and emailed back the person from my welcome email. I have received no response from anyone. Way too much hassle for no response! I would like to cancel my order but after reading other reviews sounds like that will be yet another hassle with horrible customer service response.

My dog gets so excited to open his BarkBox and once I cut the tape, he can actually do it himself now because he's so thrilled. The toys, in my opinion, are THE BEST. I was extremely skeptical because they are stuffed toys and my dog is a toy destroyer. I don't think he's ever had a stuffed toy last longer than a day without getting to the stuffing. But these toys are shockingly resilient and extremely well made.

After 3 whole weeks of waiting for my first October box with no updates or working tracking information, BarkBox customer service still refused to refund me. Conveniently, the representative I spoke to had a working tracking number and my package was scheduled to arrive by the end of the week--hence why she couldn't process a refund. (As for the November box, she claimed they already put money into it and couldn't return that either.) The very next day, I opened my mailbox to find a flat envelope marked "lightweight postage." Inside it?

Mabel our pup loves her BarkBox. She always knows when a package is for her and gets so excited when she sees it! We love the variety of treats as well as the “allergy” option to prevent her from receiving treats she’s allergic to. The treats are high quality and made in the US. The toys are also amazing! We started with a year-long subscription, but since there a girl isn’t a big chewer or toy destroyer her a little toy box was soon overfilled. We contacted customer service and they were more than happy to help us reduce her subscription to an every other month one so we have more time to go through the treats and toys. We’ve had a few minor issues in the past, but they were always quickly resolved and everyone has been extremely helpful and provided extraordinary customer service.

Would really like to give no stars! I had a year subscription. It was an automatic renewal. No notification was provided it was time. Same day due to renew, tried to cancel for next year. Informed too late. Best option offered was to drop to every other month (6 box) shipment instead of monthly. Spoke to another rep, and account not updated. Still set for monthly x 1 year but at a higher price than original. Still would not cancel. Company locks you in and then cannot get out even after completing year subscription.

When our girl arrived at 8 weeks old and a mouth full of little piranha teeth she cut through everything! Including tennis balls, wooden chairs, trees and people like butter! Soon after... This mystery box arrived in the mail! From her favorite far away Auntie! Her first BarkBox! Each box containing themed treats and toys! She absolutely adores them! In fact now when a box arrives she knows it's hers!

Well I had the BarkBox shipped to my house four times before giving up. Three out of four months something wasn’t correct. Mostly I didn’t receive the box until the very last days of the month. One month my pet got a toy and a bag of treats from a previous theme, and one toy and treat from that month's theme. (How tacky.) Of course I called them. I was given the same old story about switching warehouses and what not. Not my problem. Anyways the gentleman told me replacement toys would arrive in 2-8 business days. They never arrived. Once again I find myself talking with BarkBox and once again they are going to shop replacement toys. Would you believe I received them, but they were toy we had already received. After that I told BarkBox I’m done. I mean it’s too much to deal with. I’d rather switch to a new company and not have to call monthly checking on my order.

I received my first BarkBox last month and was thrilled, had a wonderful experience. The October subscription came in and after one day it has been a dog lovers nightmare! I excitedly had given him "The Snackenning" apple and bacon treats and a few hours later in the night he kept crying, I woke up turned the light on and my baby was covered in hives the size of marbles everywhere! I gave him ** as well as ** cream and it went away for a few hours. Then came right back. This is the only new product I have introduced him to. He ripped his skin so bad under his pits he needs stitches. BarkBox please look into this item.

I claimed one free BarkBox shipment through Verizon Up rewards program. The rewards program provided a code for one box. When the code was applied, it showed a zero balance, but as I continued through their process, it required my credit card information or PayPal. I chatted online and phoned BarkBox. They said their system requires my payment information, but they guarantee they won't use it. They said they need it so the company isn't scammed and that I'm a real person. Please give me a break...he was talking to me on the phone. BarkBox appears to lure you in with a free treat box, and trick you in with a subscription. Who's scamming who??

I ordered my first BarkBox which was estimated to arrive this Thursday, October 4th (tomorrow). As a first time box buyer you're supposed to receive your box 2-8 business days from your order. I checked on status today and it now says that the box is "still being prepared" when just a couple days ago it had the arrival date of 10/4/18. I already paid for the full 6 months subscription up front. When trying to chat with a service rep they said they had no idea of an estimated date in which I would receive the box. When I asked to cancel the subscription she said I could only cancel going forward and not be refunded for the 6 months I had already paid for. Welcome to BarkBox I suppose! Duped out of my money right out of the gate. I will be going to BBB to get a refund. Paying for services/product then being told "we have no idea what you'll receive this product" is not an acceptable way to do business.

I have always looked forward to the monthly boxes, as well as my pups. However, my recent experience will cause me to never use your service or recommend to others. The cancellation policy and what seems to be a trend of complaints, was a three month process. My dogs' last box contained treats that made them quite sick. Two of my three dogs were up all night vomiting and diarrhea. I’m not sure I would have made the connection to the treats until an email from BarkBox today. They have never reacted to what you are saying was a mislabeled “included barley” response.

I have been a BarkBox subscriber for 4 years and have previously found them to be mildly inefficient but the billing is accurate, the toys are cute and the packaging is tidy. However, I recently placed a gift order to BarkBox and things have gone badly. I got a delivery eta of a week out. Package not received 2 weeks later, multiple (5) follow-up emails entirely ignored by BarkBox. Response that finally came cited “mass email” to all subscribers (never received, although I continue to receive lots of sales emails from BarkBox) and “ongoing warehouse inventory”, and hopes that the box will ship in the next week or so. There is no mechanism for expediting support requests, and the front line folks appear to working from scripts intended to appease and retain customers, regardless of whether or not the problem can be addressed.

I have a small Chinese Crested Chihuahua and he loves the treats, although the toys are not made sturdy enough. The biggest issue I have is I canceled in advance and they still charged my account! I want a full refund or next stop will be the BBB. If I receive any further boxes they will be returned. The meaning of a canceled subscription is no further payments will be made. Make this right and refund my money please!

Like several corporate replies to others' reviews, I also have been informed by corporate that a "hiccup in the warehouse" is delaying August orders. Zero information was provided by the company up front to explain this problem. I attempted a chat with customer service last week only to discover that there is no chat. I had to leave a message, which wasn't returned. Then I emailed customer service about an ETA. That prompted a corporate reply with the as-now-standard "hiccup in the warehouse" explanation. I was told our August box is "still on the way." That doesn't answer my ETA question.

The day our BarkBox arrives is the BEST DAY OF THE MONTH! I love BarkBox more than my dogs possibly! The quality of the treats and toys is impossible to top and the creativity in each box is top notch! Great job BarkBox! Keep it coming! Keep being amazing!

Not so happy with this company. It is already August and have not received my July box yet. When I try to check online, it just says, "Information not available yet." Talked to the rep and she said there have been some delays with getting boxes out due to a warehouse move, and while I understand the delay (I guess?), being proactive and communicating this information to customers would go a long way to avoid frustration. They did offer to make the August box free, which is nice, but as of now, my August box will be delivered before the July box. Makes no sense. It's a bummer. I was excited, but I'm not trusting that future orders will be timely.

I purchased a six month order, all prepaid. The only reason I did order was there was a special going on that the first box would be doubled. After a few days the tracking hadn't updated so I chatted with them, and "it will be going out in the next day or two." Two weeks later and NOTHING has shipped. They keep offering me free boxes, but I can't seem to get the initial one that I paid for. A few days ago, a different lady said no you should have gotten it by now I will send a replacement. I thought ok great finally! HAHAHAHA Jokes on me!!! I received an email saying that my replacement was no longer available, but they would be happy to give me a free box at the end of my subscription. I am beyond frustrated, and fed up. I've asked to cancel my subscription, but they keep saying give it a little while. I just want my money back. I can go to the store and buy my babies toys...

I have been using BarkBox for over a year now. And even as I write this and was speaking aloud my dog sat straight up and looked at me when he heard the words BarkBox! It has become a phrase in my house to get the pups to come or do as I say by simply saying those two wonderful words BARKBOX! I have two dachshunds that absolutely love their toys every month, and have even learned when each month to start expecting them and literally watching out the window! But my babies aren't the only ones in love with this company... Over the past year I have found the BarkBox employees to be by far the most kind caring and helpful of any company I have ever dealt with. I have never done one of these reviews before but I created an account for just this company. Greatness like this should be acknowledged!

This company is one I truly support. Their boxes are good value. All their items are high quality and unique. Saves me a trip to the store every month for new toys and the treats are a bonus. I would say if you are on the edge, try it out. If anything the customer service has never given me an issue and are always friendly.

Meme is receiving TWO BarkBoxes. Had not received May box. Saw I had a 12 month subscription. Had an offer for a subscription with bonus toy. Two days later, I received late box, then a couple days new box was here. In June, I got 2 boxes (a few days late). July, they are on schedule, but I'm still getting 2. I only need 1. Thank you.

Both my dogs enjoy the treats and toys they receive monthly. Customer Service is over the top fantastic! Always concerned that the dogs are enjoying their monthly surprises. One of my dogs have allergies, and the box is designed around her allergy. They also offer more durable toys for the heavy chewers - like mine! :)

Every month the box comes and I am literally clobbered by my pups in anticipation. I’m pretty sure the themes are more exciting for me but helps me stay engaged and as excited as they are. It’s a 5 star experience for them but I only gave four stars Because the toys are often too big for little Milo and he will only play with them for a little bit but since he can’t escape with them fast enough cuz of their size the bigger dogs take them. The treats are always a big hit but I won’t give them the bully stick or hard treat because it’s often so hard I can’t even break it and I’m afraid one of them might choke on it so I stay on the cautious side and throw that one away. The last 3 or 4 months I’ve had to do this. Otherwise I love this monthly fun time with my little ones!!

Blizzard is a deaf Goldendoodle who hears with his heart. He always looks forward to his BarkBox and we hold up his toys up so he can look at each one them before making his choice of the one he wants first. He also loves the treats too!

I love coming home and seeing the BarkBox on my porch. My dog, Duke, also loves it when he sees me bring it inside. It's the highlight of the month for Duke. He'll stare at it, because he knows what it is, even though he can't open it. He loves all the toys, and all the treats that he receives. I have not received a treat bag yet that he wouldn't eat. And the customer service is the best on the planet. I'm very happy with being a BarkBox customer!

I have three vizslas--9-year-old Zoltan, 6-year-old Judit, and 5-month-old Sophia. When that box arrives it's like Christmas for them! They get very excited and always have fun "opening" their package to dig into those fun toys and tasty treats! The themes are always clever and the toys are well-made to withstand their aggressive play. I appreciate the variety of treats included, and am impressed with the quality of ingredients. Thank you for providing my vizslas with quality toys and treats that bring so much happiness to our home--I love spoiling them every month! PLEASE keep up the great products and service!

I really love the BarkBoxes that come to the door. It really has good treats and cute toys for our fur babies. There is two things I would change. 1. Months with holidays given the option to choose holiday toys or regular. Like Christmas, Thanksgiving, Easter, 4th of July... etc. I would choose the holiday every time. 2. On the birthday months, you sent out a email asking about the birthday cake treat. I wished it would have arrived before the birthday, instead of 5 days later. It was disappointing.

When I first signed up for BarkBox, I was an excited first-time puppy owner. I loved my dog and I wanted to give him the best of the best, and BarkBox was an excellent way to do that. I love knowing that I'm giving my dog top quality treats, and I never have to worry about running out because I get two bags each month. Being a first time dog owner, I also didn't realize how valuable the auto ship toys would be! While my dog doesn't usually tear through toys, he will rip holes in them to get squeakers out or chew a hole in them. I never have to worry about replacing toys because I know he'll be getting another BarkBox soon.

The theme each month is so much fun and creative! The toys are so cute and the snacks are ALWAYS a hit! I have thoroughly enjoyed getting this every month for my fur babies. The customer service is excellent as well!

I have been subscribing to BarkBox for about a year after we got our new puppy and we couldn't be happier! Every month we receive the best treats and toys and Jerry is always so excited! Additionally, I love how they reach out about your experience and what works and what isn't. I also appreciate the options to add, upgrade or change items based on your dog's needs/wants, This has been a great experience for us and our pup and we don't have to leave the house! It's like Christmas once a month for our pup! :)

My 30-pound mutt, Bernie Sanders, LOVES his monthly BarkBox. So do I. The treats are wonderful and plentiful, so much so that we often share at doggy daycare. I know the treats are made in the USA. I wish the toys were as well.

We enjoy our monthly BarkBox. They always include fun and unique themes. The best part of this company is the excellent customer service. They make you feel very important and resolve any issue promptly. I recommend them to all of my friends and family.

Jack and I get very excited every time we get a new BarkBox. We like to see what the monthly theme is and then we like to sample the treats and sniff our new toys. We sometimes take pictures with props or write fairy tales about our current box. Thanks for the barking good times!!!

My C/S rep was nice and answered my question, but I was not happy with the answer. When we started, referred friends got a free box and we received a free box. That has changed and we were not notified. I referred a friend and they did not get a free box so they did not sign up. It made me look foolish. If I would have known I would have referred them, but not told them they would get a free first box.

Angel looks forward to her BarkBox each month and so do we! Anytime we receive a package in the mail now she thinks it's for her. She always loves the toys and the treats (especially the chews!) and anytime we have an issue, the BarkBox team is ready and willing to make it right. Thank you, BarkBox for giving Angel something to look forward to.

My Mastiff, Thor, and his pitbull sister, Brinley, anxiously await their monthly BarkBox as soon as I tell them it's been shipped. The treats are nutritious, I use some of them in my puppy training classes. Thor commandeers the toys but gradually lets his sister play with them. Most of them hold up very well, lasting for several months. For a heavy chewer like mine, this is a testament to their quality.

Great customer service. My dog is so excited to see her box arrive every month. Product quality is great. I don't have to worry about any pieces coming off the toys that may become a hazard. She has skin allergies so I love that all the snack are safe for her to eat.

One more plus - many of the toys contain toys within toys. For example - if they chew through the exterior then there is a tough chew ball underneath.

Remy and I have thoroughly enjoyed our subscription to BarkBox. When the products didn’t quite fit Remy’s wants/needs, the staff at BarkBox didn’t hesitate for a moment to help customize Remy’s box for her. If there was ever a mistake, they were already fixing it before I even noticed. Lastly, they even sent Remy a cake and party hat for her birthday that actually arrived ON her birthday! It was amazing and truly shows just how much they care about making their customers (with and without tails) happy!

I always tell people but they mostly don't like cost. If there was a fee sample box to show them. Also most my friends have 3 or four dogs so one box is not enough, I like it because even though I have a big dog l don't want to stuff home with treats. I like healthy ingredients.

My dogs absolutely love BarkBox! My older dog knows the box now and just goes nuts when it is brought in the house. We have decided to leave it out in the garage until we are ready to have him "totally distracted" for a while. His little sister stands there for anything that comes flying her way and grabs it and runs!! It is too cute!! I have to say that BarkBox is really enjoyment for the whole family as their Mom and Dad, my husband and I, love watching the dogs playing with the toys and playing tug with each other. The majority of the time they love the treats that come and I just cannot say how nice everyone at BarkBox has been.

The customer service is wonderful! Dimitri has a bad reaction to pig ears, and after I let them know not to send any more, they were so kind about it, they sent a replacement chew! They really do pay attention to my dog’s needs.

When the mail lady brings Moose his BarkBox, he goes crazy and can't wait to get into it. He loves getting it and seeing what is inside. Moose gives it 2 paws up! I love it because of the quality and seeing Moose happy.

I absolutely love the products and experience we have had with BarkBox. The products are high quality and my dog is a firm believer. He loves his snacks and they are made of high quality ingredients that never upset his stomach. I will always encourage people to order these for their furry babies.

Each month brings healthy treats and toys for our three furry babies. TJ, our oldest, is just in it for the food! While the two youngest love the toys. My wife digs the themed box we get each month. And I love the great price!

I love Bark Box and look forward to it coming each month. My dogs enjoy all of the toys and the treats are of the highest quality. The price is amazing considering how much you are getting each month. I also enjoy how each box has a theme to it. My teenage daughter has even claimed some of the toys for herself since they are so nice.

BarkBox is simply incredible. Customer service is top notch. Boxes are awesome! Trixie loves them. We have recommended to many friends. Have bought from BarkShop as well. The monthly cost is reasonable and in line with the amount of items within each box.

I tell everyone I know that BarkBox is the best thing I have ever done for my babies. Every time I go shopping my dogs would get a toy that they would tear up in a few days. They love their box when it comes in. The toys are made so much better. It is rare that they tear up these special toys. The themes are fun for us all. Love love love.

Our pups Belle and Taz love BarkBox. Out of all of the toys they have, the BarkBox ones are their favorite. They love the treats as well. Very rarely will Taz not like a treat flavor (he’s quite the picky dog). I have also gifted BarkBox to my parents' dogs and they said their dogs love those toys the most as well. I enjoy all of the follow up emails from the BarkBox staff. I have no complaints whatsoever. And will continue to renew my Bark subscription!!!

My dog (Noonie) and I have been monthly BarkBox subscribers since December 2016. There truly is nothing better than the reaction she has when her BarkBox comes, because she knows it’s just for her. She has loved every treat and every toy (some more than others) and it’s my best investment. The price for the quality of treats and toys is more than fair and their customer service is exceptional. I love BarkBox! So glad that what started as a good deal on Groupon turned into the best Christmas present I could give my best friend every year.

My two dogs absolutely love getting their BarkBox every month. I have a 8 pound Papillon and a 66 pound German Shepherd. They can’t wait to beat up the new toys they get every month. My Shepherd LOVES getting the different themed squirrels. She has quite the collection now.

My dogs LOVE LOVE the BarkBoxes. They get very excited when they see that their box has showed up. They can't wait to see what great things are inside. They love the yummy treats and wonderful toys. I enjoy the different themes.

My dogs love receiving BarkBox every month. They enjoy chewing on the toys and the treats they just devour. I have 2 very happy pups. I am including a picture to that shows just how happy they really are. We look forward to receiving this months box and seeing what was sent.

The BarkBox is great. Syd loves them and actually looks forward to them every month. They are always filled with great healthy treats and fun toys. I think they are a pretty good value as if I were to get these treats and toys at the store it would certainly cost much more. In short very convenient, always filled with great items and a pretty good value. Thank you.

BarkBox has been a staple for my puppies for about a year now. They just love the toys and treats so much! Having active dogs also means they can get bored with things easily, but BarkBox fixes that issue with new toys and treats every month. The one thing that was an issue for me was realizing that my Corgi had an allergy to lamb. At first they said they put a special note in so that we wouldn't get lamb products, but we still continued to receive treats with that protein in it. Regardless, when I explained that the problem was not taken care of, they went above and beyond to send me tons of added bones & bags of treats to make up for it!

This company stands behind their products and has great customer service. I like their treats and toys, especially the squirrels. When Sadie doesn’t like something they send a replacement. I wish they would bring back the old Destroyers Club though, the new one is too difficult to manage and so I never get points anymore.

We have absolutely LOVED every single part of our BarkBox experience. When there have been any problems, we have been able to easily report them and they have been quickly resolved. Your team strives to make sure that both Odin and myself are happy with the box and everything inside. He is happy and his tail goes five-hundred miles an hour everytime a package arrives at the door. He now feels entitled to every package that comes to the house. We have to explain that isn't his box.

We love BarkBox. The customer service is amazing. Any time I have a question, they respond immediately and are so nice and helpful. Willow has food allergies, so the all natural grain free treats are perfect for her. She loves the toys, but was turning into a destroyer, so I was offered tougher toys at no additional price and they have been great. I had BarkBox for my last dog and still had some boxes already paid for when she passed. They were so accommodating and sincere. I was able to send the last few boxes to my niece. Great company, great service, great products.

We have been a faithful subscriber to BarkBox for about two years now. Our pup loves getting his monthly box of goodies and we love having fun with all the different themes. Everything is top quality and the treats are always a big hit. Should you need any assistance or have a question the team over at BarkBox is always super friendly and most helpful. We would absolutely recommend BarkBox and look forward to what next month's box brings!

I love getting the BarkBox each month! My Great Dane Memphis has been getting BarkBox each month for 6-8 months and she has loved everything that she has gotten. She is starting to understand what the box means when it comes in and will automatically get excited! So worth the monthly fee. I never run out of treats or fun toys for her to enjoy.

I only receive a BarkBox for one dog but actually have two dogs. My older dog is an eleven year old lab. Since we have gotten the BarkBox he has become more playful. He loves the toys! When the box come both my dogs recognize it and will wait by it until I open it!

My pup Chesney loves BarkBox! She knows exactly what it looks like when it comes in the mail and can't wait to open it each month! Each month is a new and fun theme which is entertaining for the pup parents. We look forward to BarkBox each month and we are BarkBox customers for life! The BarkBox team is incredible and responds to inquiries in an extremely timely manner and catches issues before they even arise. Chesney's BarkBox was late by a day or two one time and she was automatically upgraded to faster shipping. I received an email about it without ever even bringing it to anyone's attention. This company is all about their loyal customers (both pup's and humans) and we have never had a bad experience!! We LOVE BarkBox!!

BarkBox is the greatest purchase I’ve ever made for my pups! I decided to get BarkBox for my dog Greyson a couple months after we adopted him and I plan to continue getting them for him and any future dogs we add to our family for as long as I can!

My girls like to share their Bark Box every month. They love to play with the toys and enjoy the treats. They look forward to the mailman bringing the box every month. This is the best you can do for your dog!!!

They love their Bark Box! The treats and the toys are the best!! Each month is a different theme, always exciting to see what it is. Shadow is still styling his pirate bandana! He loves the treats. Segen loves the toys and doesn't share too well.

We love our BarkBox! Absaroka has a lot of allergies and it’s difficult to find snacks that are allergy friendly for her without spending an arm and a leg on them. She’s also a power chewer and the toys we can get at our local Pet store last maybe 5 minutes. We were easily spending $100 a month on treats and toys for her. It was an obvious choice when we were introduced to BarkBox that this was something we would subscribe to. Their customer service is amazing and they notify us of an issue before we even know there’s an issue. We seriously recommend them to every dog owner we know because we love BarkBox!

The service is more than great. My dog likes the items they choose even when I don’t think he will - they know dogs. Superchewer toys could be better. I just switched recently and they aren’t as fun or interesting. I can’t change back because I have a toy killer.

Everything about the box is perfect, a little pricey but whenever a toy rips too quick or isn’t up to par they quickly reply with a new toy! The treats are all natural and the dogs both love them very much! I totally recommend.

Absolutely love this company! Excellent customer service, always going above and beyond for their customers. Any questions or concerns and they immediately respond back to you and will strive to meet every need and accept any and all dogs. Great quality and durable toys with delicious treats! My dogs look forward to their box each week and Always arrives on time. Highly recommended!

Latte loves receiving her BarkBox each month! The toys are durable and with lots of squeakers! The treats are her favorite and the variety is great. They are better than anything I can get at the pet store or grocery store. The best part is, she can try something new and different each month and doesn't get bored with the same thing all the time!

The dog treats we receive every month are fresh and delicious!! They always make our 2 Shihtzus very happy. The toys are safe and we have never had a bad experience with any of them. The themed box are always so fun to unveil to our dogs.

When the Bark Box arrives on our doorstep my dog Sasha knows what it is. She gets so excited when I set the box on the floor for her to sniff. Then after a few minutes, we open the box and she gets her first toy. Such fun.

Halo loves her BarkBox. She gets so excited when it arrives. I cut the tape off, put the box on the floor and she finished opening it. She adores the treats and getting something is just for her. I would definitely recommend this for anyone.

I contact Bark Box because my dog, Rocky, has so many of the toys that he loves but I don't have the space for that, I wanted to cancel getting the toys. I was then told we could set up the shipments so we got them quarterly. I think that is a GREAT idea so that's what I switched to.

We love the Bark Box. My boy waits for it and another package that comes he thinks is his! He loves the bones, treats and toys! He is a newfie and you guys accommodate him. We appreciate this great gift and look forward to it every month!!

Holly loves her Bark Box! The toys, the treats, it’s everything! We love the themes and the packaging, it’s fun for the whole family. Their customer service is incredible too! Fun, friendly and helpful. Thanks for doing what you do!

I am now coming up to a full year of having Bark Box for my dog and I am 100% going to sign up for another. The toys and treats are great and if there are any ever problems Bark Box does not hesitate to replace and make sure you and you doggo are happy. We love you Bark Box. P.s. Will the champagne bottle be back?

As soon as Mom puts that cardboard box on the ground we go nuts and start scratching and sniffing it! It’s our favorite day. In our small box the toys could be a little smaller since we are between 5 and 7 pounds, but we still manage to play with them by using them as tug toys. We ruff you mom for getting us a monthly BarkBox!

My dogs love their Bark Box! They get super excited when they see me bring in their special box every month and love everything in it. They play with all of their toys, and go crazy for all of the yummy treats. Thank you!

I started BarkBox on a whim through a Groupon. It was too expensive initially for my taste so it was supposed to be a 3 month gift to my pups then we would be done. Honestly... I got hooked along with my dogs. I would be super excited to see the theme each month and my dogs would be super excited to receive the toys and treats obviously. After my third month they actually lowered my monthly price to keep me as a customer and I have been getting BarkBox since... almost 2 years now. They even swapped out the treats for toys (I guess my pups don't like healthy snacks) which is amazing since I have terrorizers!

I love Bark Box as much as my dog. Always try their hardest to accommodate you. Excellent service and always a pleasure to speak with them. I would recommend Bark Box to anyone. Whenever Tanner doesn't like a treat they always replace it.

Zoey loves getting her Bark Boxes and thinks every box that arrives at the house is for her. She loves the treats and toys. I would like it if she had a little more trouble getting the stuffing and squeakers out, but she has so much fun with them.

BarkBox is the best thing ever. The treats and toys are so unique like nothing I've ever seen at a store. The customer service is amazing. I've had to contact customer service a few times and they always go above and beyond to resolve the problem. I recommend BarkBox to everyone I know who has a dog.

These days, anytime a box arrives Ellie thinks it's her Bark Box. Tons of snacks and two great toys!!! We look forward to the box every month. We would love it though if some months there more toys and less snacks.

I think I may enjoy getting the BarkBox more than my dog sometimes! I love seeing the silly themes and cards that come with the box. Of course, Link enjoys the chew and the treats the most. I always post photos of him enjoying the squeak toys and my friends on Facebook have also enjoyed seeing the monthly photos. I do wish we had an option, however, to pause (paws?) our subscription from time to time. Sometimes we get backlogged on toys and treats that haven't been eaten yet, and it takes a while to catch up with another box on the way. Both Link and I have absolutely enjoyed getting boxes every month. BarkBox Day is our favorite day!

I've had a BarkBox subscription for a little over a year now. I've been extremely pleased with the quality of the toys and the treats. They also have one of the best customer service teams I have ever had to work with. If there is ever any issues with a box, they are prompt to respond and work with you to get any concerns resolved. I highly recommend BarkBox to any dog owners. You will not be disappointed!

Our latest BarkBox was forwarded to a completely different city in TN. The rep I spoke with wasn’t sure if we would get it or not and sent another one! And then she said if it comes in just to keep what we want and donate the rest. If it shows up we will donate the whole box because you guys really understand customer service. You define fantastic service! You guys are the best!!

Love BarkBox! Dogs love all the toys that come each month. It’s like a little Christmas each month. Love that you can customize the box, and customer service so far is great! We look forward to the different products each month and love that it’s themed!

BarkBox has been the only monthly subscription of anything that I've ever renewed in my life. It's like Christmas when it arrives every month. Not only is my dog Blake thrilled but so are my husband and I. We love to see what creativeness is in there and the look on Blake's face as he dives into the box!

I love BarkBox. I have been able to adjust Griffeys box whenever things change for her. I recommend BarkBox to my friends. PS if you ever need a tester for toys she is always here. We will be with BarkBox for quite some time.

Love, love, love them. Very accommodating on allergies for your pet and the dogs love the toys. We always look forward to see what’s in each box. We Highly recommend them and I have had other friends get BarkBox for their large dogs and they have been very happy has well.

She knows what it is when I come through the door with it each month. The variety of toys and treats are great. You get a good variety each month. The changing theme each month is a nice touch as well.

We absolutely LOVE our monthly boxes. Lilmoe tears right into each box. Love the treat choices! My only thing is way too many stuffing toys, no rubber toys at all in any of our boxes. Lilmoe likes to chew on hard rubber toys and after 6 boxes we still don't have this sort of toy. Also a toy now and then we can hide his treats in would be awesome, maybe next month?

The different varieties of treats. My dog love receiving the box. The toys are nice if they are durable enough withstand my dog. Not all the toys are. We have been very pleased with our experience. I would Suggest to get better durable toys. Karma is a boxer and can chew. The plush toys don’t stand a chance.

We’ve been receiving BarkBox for about a year now and we absolutely LOVE it! The dogs get so excited when it gets delivered. The customer service is outstanding. We’re always recommending BarkBox to our friends. The toys and themes are always so cute and our dogs have loved every treat so far that they’ve sent.

Ariel my 4 year old Portuguese Water Dog has a 15 year old sister Kimmie. Sometimes Ariel thinks the bark box is for him because it’s got his name on it. But Kimmie knows better. They both go nuts when the UPS driver arrives — every box could be a bark box. They get toys only— no treats due to food allergies and a strict diet. The toys are a riot: so funny for humans, like no others we see in stores, and made with magic that makes my pups go wild. We are confirmed BB fans

We look forward to our BarkBox every month. Our dogs enjoy it and it's a great value for what we get. I also like the add-on offers for our monthly box, it's nice to have the option to add something if we think our dogs would like it. Customer service is great, the times that I've contacted them they've done a great job resolving any issues. We are happy customers!

Our dogs look forward to their monthly delivery. The toys are anticipated and there hasn't been one they haven't used. Definitely helps with a puppy that likes to chew!! Highly recommended. We use the treats as incentives which last the month until the next delivery.

I love Bark Box Day! I can smell it when they carry it in so I jump and jump until they let me have it. I work hard to open it because your tape isn’t easy to tear off! Then they let me pick out my favorite thing... easy! I love crunchy chewy things best, so I had one of the Crunchy Pork Apple chews. Delicious!!! They made me save the other chew bar for another day... darn!!! Now I need a nap before I play with the toys. I love both toys because they crackle when I grab them. And I know I will love the treats in the bags but they won’t let me have them today. Thanks for the best time Bark Box!

I have always had a great experience. If I ever had an issue someone answered very quickly and my dogs love it. I always recommend BarkBox to friends. I am going to continue this subscription because of how happy I am with it.

I’ve been getting a BarkBox for my pup since he was a few months old. He is now a year and a half. It’s his favorite day of the month when his package comes. He honestly believes anything in a brown box is his now! I’ve been thrilled with their customer service. Any time I have a question or there has been an issue with a toy the staff members go above and beyond. They truly treat your pet like family! I would recommend BarkBox to anyone that has a pet. They can’t go wrong.

My dog and I both love everything about these boxes. The toys and the treats have always been so cute and she plays with them all. Sometimes she plays too hard and we send BarkBox a message and a picture of how much fun she had and they’ll send a new one for even more fun! It’s important to me that they are concerned about their customers and their human's needs. They have always been pleasurable to communicate with and I am so satisfied with my subscription.

Excellent customer service, they respond promptly and are friendly and there is never a hassle about getting a replacement toy. My dog has enjoyed all treats and toys received. I’d like to see more indestructible toys added, and like that treats are made in USA.

I have truly enjoyed getting the BarkBoxes monthly. However, BarkBox signed us up for the heavier chewer 2 months ago and yet we are still not receiving those boxes. We are happy with the treats as well. Athena has loved all of the ones we have received in our boxes. We are not disappointed in BarkBox.

Buckwheat always knew which package was for him. Maybe you dog-loving folks spritz each box with a wonderful potion dogs especially enjoy. Though Buckwheat passed away peacefully next to me on May 21st, He loved every box. And, best of all, most of the toys survived his efforts to dislodge the squeaker! I have kept all the toys to share with other dogs. I plan to look for another dog companion in August. I will rejoin after I find a dog who needs me as much as I need him (her?)!

Wrangler gets so excited when his box arrives and now that he has a little sister, he loves sharing the box with her. They both enjoy the toys and really have a lot of fun with the tug toys. Wrangler likes the plain stuffed toys while Minnie likes the squeaky toys.

Doggies love the BarkBox every time, every theme is absolutely adorable. This BarkBox was the prom theme and the dogs will be wearing the bowtie and corsage. The treats are always varied and always something in there the dogs love.

We have been BarkBox lovers for about 2 years now. My dogs know when we get a BarkBox in the mail and go nuts! I love that we get TWO full sized bags of treats, that are healthy and good for my pups. The toys are great quality! When we first signed up my dogs would destroy the toys in seconds, I reached out to the customer service (who are VERY responsive) and they were able to up the "chew strength" of the toys, so now it takes them at least a day to tear through a toy. I love that every month I get the opportunity to add on an additional treat or toy to my box too! It's become a little tradition of our to get BarkBoxes for our friends when they get a new pup and they absolutely love them. I cannot praise BarkBox enough.

BarkBox has the BEST customer service of any company I have ever dealt with. They ship a monthly box with treats and toys. Then about a week after you get your box they send an email asking for a review. If you do not rate everything 5 stars they follow up and ask what was wrong. Say your pup would not eat one of the treats. They will send a replacement, same with the toys, if your dog would not play with one of them just let BarkBox know and they send something different! Plus they have the Destroyer's Club where you can get free toys just by sending in pictures of toys your dog has de-stuffed or de-squeaked, or just killed! Love the BARKBOX!

My German Shepherd goes crazy when she sees her box arrive! She opens the box herself with a little assistance and grabs her toy(s). She then runs around the house with her toy in her mouth! She will then come back to the box and grab the other toy.

Samantha likes larger toys with ears that she can chew on or toss around. Small toys she loses interest in quickly. All of the toys delivered to her have all been small and her interest doesn't last very long with those.

Great theme and treats. Toys are really cute and Atticus shares with his brother Radley and they both look forward when they see the box they know what it is. I have recommended to people about how good of quality everything is.

Katy always gets excited when she sees the box and grabs the first toy I give her. She shares with her sister who also loves the toys and tries to stash it in a secret place. Now whenever I get other deliveries Katy thinks another box has been delivered!

My dog loves his BarkBox. They are wonderfully curated from the treats, toys and even the paper they are wrapped in. The toys are well made and the treats are mostly natural which is of great importance to me. I have never felt I did not get a good value for a box.

Our dogs love getting their box. If there's ever something they don't love or something that doesn't last very long/gets torn up quickly, they replace it! Their app is easy to use and you can track your box too! Toys are good quality, treats always get eaten quickly!

Ellie always know when her BarkBox comes. She love the toys and treats and we love the value. Some toys she will completely destroy some last a long time. Don’t know what else to say except really glad we get the BarkBox.

My dog Shayne and I love the BarkBox. Changed our life. We look forward to each theme every month. We only had a few issues like size of toys in a LG size dog box. Which were handled very quickly. Only had to get 1 toy replaced which you barked back and sent us out a new toy. We both would like to thank you very much. You keep our tails wagging.

Love all the treats, but need durable toys for a big dog and with no fur, that she tears apart and eats. Love the BarkBoxes and so does Maggie May. She gets so excited when she gets it and knows immediately when I take it out of the mailbox that it is for her, must be the smell of all the wonderful treats!

Our family LOVES BarkBox!! We have nothing but amazing things to say. Torque loves getting spoiled every month and he now even knows what his box looks like so the moment we bring it inside he goes crazy with excitement. Not only that but the customer care side of Barkbox is equally amazing. They have been nothing but helpful with any questions or concerns that come up and have gone above and beyond to ensure we are happy customer's. I recommend BarkBox to each and everyone I meet with a loving pup at home. Every dog deserves BarkBox!

Just received an email asking for some info regarding our service. We enjoy our bark box month - as do our dogs. It’s a small fee to pay to keep them a little happier. We enjoy the themes and even the healthy treats. The only thing I would change is the chew that gets put in. We have multiple dogs and only one chew is included. I’ve asked before to get some different treats in replace of those but was told I couldn’t do that. Other than that no complaints. Always great customer service anytime we have to reach out.

Rey loves the mail carrier! He knows that they bring his Barkbox. When it arrives, there is no peace until he has me open it. I like the USA sourced treats. Rey loves how they taste. I’d recommend this to anyone who is spoiling their dog.

We've been BarkBox customers for a long time, and our dogs love the items they get. We have a French Mastiff and a Jack Russell. Whenever we have had issues with toys the dogs didn't like, or were destroyed too quickly, they were always ready with a replacement that be received quickly. They always ask questions as to what the problem was and sent toys that were appropriate. I would recommend BarkBox to anyone who asked. We've never had a problem, always received a prompt response to emails and questions, and receive Replacements when necessary in a timely fashion.

I have 3 fur-babies, but my littlest and youngest is the one that acts like a kid on Christmas morning every time we get a box in the mail. All the dogs loved the treats, but my little man staked his claim on all the toys. They are clearly great quality products since most of the toys outlasted ones that we bought from the pet store. The treats were a hit as well. Very happy with the quality for the price and would recommend anyone that likes to spoil their fur-babies to give it a try.

BarkBox has exceptional customer service. My Golden Retriever puppy was so excited each month to receive her box. All the toys were durable and she loved the snacks and bones. They really worked well with the proper toys and treats. Quality items. Unfortunately our puppy passed away too soon. I emailed Bark and asked them to please cancel all subscriptions even though we still had a couple of months. Not only did they respond immediately and took care of it all but they even sent a beautiful handwritten sympathy card for our loss of Lucy. They truly care for our pets. I am getting a new puppy and I will, for sure sign up for the BarkBox again. Thank you so much for having amazing customer service!

I am unhappy with your service and supposed dog inspired contents. As a trainer, breeder and owner of show dogs, I felt a need to try your product in order to offer an informed opinion to clients and associates. Wow am I ever glad I did so, not only will I not recommend your service, I will regularly use your contents to demonstrate the ridiculous products that represent the most undesirable toys available. My first box I guess was for my bigger dogs, the toys provided were totally unacceptable for any dog, let alone large dogs with a desire to chew. While cute, I would not allow any dog to play with these toys. All are covered in synthetic fuzz, every one a safety hazard. The next boxes I assumed were for my small dogs, these were even worse, not only do all treats need to be broken up for a small dog the toys are of the same size as the first ones I received. All toys were larger than my dogs, every one a choking hazard, stuffed with who knows what.

We have 6 dogs. I chose a box that fit most of them. The toys were all stuffed and had fur hair on them which my dog would choke on when he chewed on the toys. The third box we received, we gave everyone a treat out of one bag. The two smaller dogs started vomiting and had black diarrhea the next day. I rushed them to the vet. After $380 it was determined to be something they ate. The treat was the only thing in their diet that was new. I came home and found one of the other dogs got into the barkbox and ate the remainder of the bag of treats. That night she had a seizure. I immediately contacted BarkBox to cancel and after 4 tries finally got someone to actually do it. Had to use the online chat because the phone number listed is a recording telling you to use the online chat which kept dropping me. They did refund half the 6 month subscription but were shocked that their delicious treats would cause a problem.

We have 4 dogs when we first subscribed to Barkbox to give a try. Their website did not confirm my order and mistakenly pressed it again for a second order. No big deal I thought, I have 4 dogs between 45-65 lbs. The first 2 boxes came in and each had 1 rubber toy and 1 soft plush toy with squeaker. The soft one lasted about 10 minutes and the rubber toy lasted much longer but after a week my dogs were no longer interested in it. The treats...well my dogs love treats but I do not give them that many for whatever reason. I still have a stockpile of bags of treats. Don't worry, my dogs are pretty spoiled and eat quite well. We decided the boxes were not worth it as we can buy boxes of regular hard treats for cheaper and find toys that will last. We even get stuffed toys for free or very cheap at yard sales to let my dogs tear apart. The boxes were just not worth it.

I was receiving BarkBox for my pups. Was never really impressed with their items. We were in process of moving when I received my last box, so I canceled my account. Just checked my balance at bank and it showed BarkBox charged me for another month. So I logged into BarkBox and it clearly shows my account had been cancelled! I emailed them for refund. I will never recommend BarkBox to anyone! Poor customer service. I never gave them permission to “renew” my subscription.

Our dog Dot loves the cute toys but they are soft plushy toys that she destroys in minutes, leaving white fluff everywhere. Although the description on the treat packages sound good, she hasn’t liked any of them. We now have a plethora of treats to give away. On the plus side, she loves opening the box, packaging is nicely done and it’s always delivered on time.

I'd been subscribing to BarkBox for a few months when my 18mo old pitbull pup suddenly passed away. My BarkBox had already been paid for and was in route to my home when I lost her. I was able to cancel my membership online, AND to my surprise, a few days after received a HAND WRITTEN card and envelope expressing the team's deepest condolences. It was a really difficult time, as she was my emotional support dog, but I can honestly say that receiving such a warm, non-generic response from the team brought a warm smile to my face through the flood of tears. This is an AMAZING business practice that I hope this company never loses sight of. I can purchase all the toys in the world from any business, but money can't buy a loving heart and good business practices. I applaud you BarkBox!! I am strongly considering restarting the services and gift it monthly to a friend just to show my support though I no longer have a furbaby of my own.

Needless to say it was not the company’s fault at all. PS. My dog went ape s$@# for the Barkbox!! I mean he LOVED it!!!

Dexter totally goes crazy when his box comes in the mail! The downside, he now thinks that ALL boxes that come in the mail are for him! He fidgets like a little kid while waiting for the box to be opened! Then comes the hard part... trying to decide what to play with first!

Bella loves her BarkBox, she knows when the mailman is coming and opens it on her own :). It's always a surprise on what items were going to get and she wont even let me get the tags off the toys before she starts to play with them.

With our first order we modified to include ‘heavy chewer’ toys. First order included plush toys destroyed within 10 minutes (no exaggeration!). I messaged the team. They acknowledged the error, sent replacement. All subsequent orders included plush toys??? We’ll be cancelling.

Lucy loves her BarkBox. She loves the toys. She gets tired and needs a nap after playing with them. They are all her favorite. She loves the treats as well. We use them for teaching her tricks. The humans like the different themes each month. We think they are really cute, and the toys are adorable. Lucy is such a happy pup!

Every month when the Box comes Suzie knows it's for her. We sit together and open it. She loves everything you have sent and I enjoy the different themes. Suzie has so many toys I had to get her a new box. The toys are better quality than most in the stores. Some say Suzie is spoiled and yes she is. Thanks BarkBox people you are great.

Remington really loves the items in the boxes, although the October box was most definitely disappointing. We were expecting more Halloween styled toys but got something that looked just like what was in previous boxes. The treats seem to be good. She eats most of them. I believe she is down as a big time chewer and Novembers toys have already had the stuffing pulled out completely!! Otherwise we do enjoy the boxes.

We love Bark Box, the art is so cute and the toys are well thought of! The only thing is my Chihuahua would have more fun if you had smaller toys. She cant play with some of them due to the size. Otherwise if I had to pay for the items separate it would be really hard for me to do so! So spoiling her this way is the best for both of us!!

My favorite thing about BarkBox is the treats. My dog will shred the toys in a matter of minutes and then bury their squeaky insides in the backyard, but the treats easily last her all month long! I haven't bought treats at the store once since I started my subscription.

We love getting BarkBox every month. Our dog Cash is overjoyed any time he realizes it's finally here. The toys are high quality and the treats are great for him. He loves everything about his boxes and we feel it's well worth the money! We have recommended BarkBox to all our friends!

What a fabulous concept BarkBox is... my dog & I LOVE it!!! We both look forward to its arrival. It is so much fun for me too as all the stuff has a theme and it is so cute. Two enthusiastic thumbs up.

I saw BarkBox on Facebook and knew some friends that were enrolled. I'm happy I enrolled and the boxes are fair in price. The toys are cute and my dogs liked most of the treats that he was allowed to have due to his allergies. These make a great holiday gift idea for friend's pets. It's always a fun surprise to see what they will get.

My Jacks go crazy when any box arrives as think every box is a BarkBox! One goes crazy with toys and has a collection that strings out all over the house. It keeps him happy. They all love the treats. It is fun to open the box with them. It makes me laugh. Thanks.

I love BarkBox!!! So does Mason! He looks forward to it every month! He knows when his box comes and brings it to us to open it. I couldn't love this company more! The treats are great and the toys are extremely durable. They last him a long time and I love that the power chewer program is free! It's such a good value.

We absolutely love our monthly BarkBoxes! I do have a destroyer in my house, but honestly I don't mind him destroying every toy once he gets bored with them because there are two new toys coming soon! I also really love the toys that have more toys inside, those toys make me feel like I got more value because you can never have too many squeaky balls! The treats are a great way to find out what your dog does/does not like without spending a fortune. We have a lot of doggy friends, so it's pretty much guaranteed that ONE of the dogs will like them! Great way to learn about your new dog (especially since I adopted mine young with no history), and a great way to make doggy friends in case your dog doesn't like something he's sent.

I have family who gets BarkBox for their pets and I have always thought it was a really good idea, but until November of last year, I didn't have a dog of my own. When I got Miss Harley, I decided a little later on that BarkBox would be the best thing for not only her but me as well. Harley isn't trained (yet) and so taking her into a Petco or other pet specific stores makes my anxiety level go through the roof. Not to mention you spend so much more than you get! But with BarkBox, I can get so much for only $25 a month!

We actually have 3 dogs, Bella, Zoey and Laci. Bella especially enjoys the stuffed toys and we have to be careful with Zoey as she will tear the squeaker out quickly if we don't watch her! Laci is not a toy dog but really enjoys the treats!

I have nothing but positives for BarkBox. Bandit has loved almost ALL toys and treats. On the rare occasion he does not like a treat, BarkBox service has sent him another free of charge right away. I love the great customer service but more importantly, I love how happy it makes Bandit. I already have recommended to a friend and will continue to recommend to all. I love that all treats are healthy and don't contain all the junk that you get in mass produced dog treats. Keep up the great work BarkBox. You have a great fan in myself and Bandit.

I got a monthly subscription for my daughter Megan's dog Mya Bear. She is a goberian. Which is 1/2 golden retriever and 1/2 siberian husky. She was a rescue at 6 months. She is a beautiful and protective dog. Since now she has 2 nonfur siblings Sophia 41/2 and Keith 1/2. I thought she deserved a monthly treat for all she does for her family and me. I called and got tougher toys in her box without any problem because she loves to chew up her toys. But she can't destroy these durable toys and she really enjoys the treats immensely. The BarkBox company has always delivered what they promised at a reasonable price.

Kuda absolutely loves getting her BarkBox. She loves the toys and treats. I love it because the toys are durable and the treats make it great since I don't have to worry about running to the store for more. We look forward to getting them every month. It's exciting since we don't know what is coming in the following month's box.

Teddy always loves the treats in his BarkBox! We especially enjoyed the bone in the box last month. His rain cloud toy has been a big hit! Thank you BarkBox for sending such unique and creative toys for us all the enjoy.

We love our BarkBoxes, and our little Trixie gets excited every time a new box arrives. We most definitely would recommend a friend to this service, and intend on doing so in the next few days. In every box we have received, we have absolutely no complaints. Keep up the great work.

I have subscribed for a little over a year. Jimmy always looks forward to his 'package' every month. I feel BarkBox is a great value, and will continue to subscribe as long as it remains a great value. There are normally 5 items in the box, and they are always of high quality. He still has many toys that are about a year old.

Maggie and Mickey get so excited when they see that BarkBox come into the mail, they love shredding all the goodies inside!! They are so excited to see what’s in the next box!! So good to see the excitement on their faces when playing with their new toys each month. Thanks BarkBox for making it easy for me!!

The dogs are always excited when the box comes. We open it together and they love to see what is new and exciting. They loved the birthday PupPie in the last box.The pie was to celebrate Zoe's 17th birthday. They all loved the pie!!

We love BarkBox! It's so fun to see the clever themes every month and our dogs love almost everything they get. We have a Great Dane and a German Shepherd, both look forward to whatever is in their box every month. In our case, the fluffy squeaky toys are the favorites. As for the treats, our Shepherd loves everything but our Dane is more picky. In all honesty though, I think us humans look forward to the box every month just as much. :)

I absolutely love BarkBox. My pug isn't very picky but we've had a lot of snacks that he just hasn't enjoyed. When he hears that cardboard open though he runs into the room and is so excited and it's great for us to have a time to play and to get treats and it's so much fun! I was even sent an extra toy as a surprise once for him and a handwritten note. It was so wonderful. Thanks for everything you do!