BarkBox

My three small elderly dogs love their boxes! My 13+ yr old chihuahua, Newman, was especially fond of the September 2018 Fluffafel toy and carried those little falafel balls everywhere. Newman was down to one and it’s now lost its squeaker! Is there any way to contact BarkBox to get a replacement toy or box from a discontinued line? I really want to get the dog new falafels since it’s one of the few joys in his sunset years.

Let me start off by saying I have a full pack here. Complete with 4 dogs. That’s right. Four, gorgeous, big, psychotic, VERY spoiled, energizer-bunny-like dogs. (Two huskies and two Belgian Malinois to give you a better idea.) Now to be honest- I was skeptical about BarkBox. I knew people that had little dogs, labs and collies that were getting them... but my four? Well, they’re monsters. Lol. I couldn’t imagine that this would be a good fit so I brushed it off. I was spending a better part of $120-150 every TWO weeks on toys. And our huskies looove stuffed toys.... so I was finding fluff everywhere. Every day. It was never ending. So, begrudgingly, I reconsidered BarkBox. I ran into a bit of an issue after I ordered, because I found out about the Super Chewers BarkBox. So I called and was blown away at how extremely accommodating their customer service reps are!!

I have been getting the Barkbox for my Golden Retriever for a little over a year now and he is IN LOVE with his box. He knows every month when it comes in the mail and loses it! I put the box down for him to go through it and it's as happy as he could be. Every month we get two bags of treats, a bone, and at least two toys. He did happen to destroy one toy instantly when we got it. So I reached out to the customer service department and they sent him a brand new toy that was a little better for hard chewers. I highly recommend trying the subscription out if your dog enjoys toys and cookies.

I signed up for a BarkBox subscription before one of my dogs passed away. I then received the first box after she had died. I had actually forgotten about it until the box came and had her name on it. So sad. I got online to change the account name and couldn’t figure out how to do that, so I reached out via email to customer service. I received a very sweet condolences email adding that she would take Lucy’s name off the account. She also offered to decrease the toy count from 3 to 2, which would also decrease the cost. Perfect.

I signed up for BarkBox several months ago after my cousin recommended it to help provide my pup with some entertainment when I was away. So far I have been happy with it. You get an assortment of treats and toys each month and my dog smells the box the second it arrives and gets excited. I signed up for the SuperChewer version since my dog is a strong chewer. I will get a toy every month or two that just doesn't last more than a few minutes after giving it to her. Luckily you just email BarkBox with a picture of the destroyed toy and they send out a new one free of charge that is more tailored to your dog's chewing style. So far I have been very pleased with the customer support.

I started BarkBox a couple years ago. It’s like a subscription service for your dog(s). It is anywhere from $22-$29 a month. The staff is incredibly obsessed with dogs & it shows with any type of interaction you have with them. Whether it’s over the phone, text or email. They ask you about your dog such as do they have any allergies and if they need super strong toys (super chewers!), etc. and every month they have a theme. Once it was a summer box and with the toys & treats they included a “passport” where you could put your dogs photo on it. They give a lot of thought and care to every theme. Here’s a bonus: if your dog does not like a treat - contact them and BarkBox will send out a replacement treat at no charge. ????❤️????

I like this as an opportunity to not worry about what I want to pick out for her, but they give me a variety of pet toys in the new edibles to try that I never would have thought to try before. It’s easy and it comes to my door once a month and she is excited to see what items I will be pulling out of the box. I don’t necessarily like hard treats for her, but they do give me a variety of treats for her to try.

I received the “gift code” from a friend and I was unaware that the only way to get said “free box” that you have to sign up. I did just that and sadly had to cancel it due to unforeseen circumstances. However we were allowed to keep our “free box” and that is where I have issues. In a matter of 30 minutes the toys were torn in chunks and I had to take them away. For the treats it asked you to pick protein that you don’t want if your dogs have allergies and the treats that were in the box I can’t give my dogs because they have allergies and chicken and beef and yet we got beef treats. For the price of the box for the “super durable” toys which didn’t make it to 30 minutes and treats that I can’t give my dogs I have to say we won’t be coming back.

I received a special promo offer for 1 box and the items I received were not even worth the discount price. The toys lasted only about 2 hours at the most and the treats were in small bags. Not worth it. You can find better deals on Chewy.com.

The quality of toys/dog treats you receive are terrible for the cost per box. The plush toys sent lasted less than 2 hrs & both toys & treats can be purchased for cheaper on Amazon. Further, you’re able to return/exchange & most importantly, an Amazon representative is available to talk to. I waited in the chat queue over 40 min twice & sent an email.... crickets. Do yourself a favor and spend your money with a company who isn’t just interested in the sale & not service!!!!