BarkBox

Many reviews here address the December shipping disaster. It took me almost two months to get a BarkShop order with shoddy tracking (it was all the shipping partner's fault). BarkShop refunded me immediately which was nice! Then when the package arrived, it was missing the key item (the rest I added on for free shipping). They did give me a complimentary BarkBox to try out in that package though. I worked with customer service over live chat to get the toy sent to me without a shipping charge. I did take a bit to pry it out of them but not every company would do that! The second order arrived in a much more timely fashion which tells me the previous situation was a COVID/Holiday season fluke. All of the toys are of high quality and I'm very happy with them. The experience was a mixed bag but I'd have no problem ordering from BarkBox/Shop again.

Buddy is a rescue from a Humane Society raid. He really had no idea how to play with toys. He’s small, only 9 lbs. Bigger toys mostly just scare him. The Bark Box toys are a great size for him. He still doesn’t really play with them but he WANTS them. As I’m opening the box he gets really excited. When I toss them in the floor he snatches them up and runs off to the sun room with them. He’s also liked all the various treats. Again, they are a good size for him and I like getting the variety. My only suggestion would be that I wish you’d put either a squeaker or the crinkley stuff but not both. The squeakers don’t work well with the crinkley stuff in there with them. I love getting the Bark Box each month as much as Buddy does!!

I have found that all the Bark Boxes I have received are great. I originally started with the super chewer boxes and found that they were more than my girls could handle, so I requested to receive the original box and I could not be happier. The bags of treats are great and when they say that they are made with peanut butter you can smell peanut butter when you open the bag. If you buy a bag of treats anyplace else you do not smell peanut butter when you open the bag. My girls love all of the treats I have received so far. Thank you for having a great product that dogs love.

Oliver and his daughter Sammy absolutely love their Bark Box. Oliver knows what mail is and loves to open his own delivery (with a little help from human mom of course). He and Sammy immediately pick out the toy they want and play with them for weeks if not months or more. The toys are very well made which help them last in this tug of war household! When first ordering, I was asked what the dogs like in their toys...squeaky and crinkly...and each toy has exactly that! They love them. In addition, each treat is made in the USA with healthy ingredients and that part human mom loves and the dogs enjoy each kind. Lastly, I think the themes of the boxes are absolutely cute! Thank you bark box, you made a life long member out of our family!!

Everything has been great; Gypsy loves the treats, especially the beef and duck. The small treats she is not thrilled with, she is an American Pit bull Terror and weights 70 lbs +, the treats are small and, she feels like it is a waste of her time unless she gets a hand full. That's alright and is not a problem, my girlfriend has a Chihuahua and Dachshund, and they love the small treats. I am incredibly pleased with all things from Bark Box, and the customer service is just as excellent as the products. The squeak toys are suitable for most dogs, but they just won't hold up for my Pit bull, I don't believe an anvil would hold up to her. It is not that she is destructive, but she plays very rough.

The box itself is great, and our dog loves the toys that come with it. He is definitely an extreme chewer, and they hold up very well. My only complaint is the shipping time. Once the product ships, it's always 2+ weeks for us to actually receive it. The tracking information is very vague, and it seems like it sits in the same place for several days during the shipping process.

Stay away from BarkBox! I ordered a 5 or 6 month gift subscription for my nephew and his wife's pups. They had my credit card on file and charged me for 13 months. What started out as a $149.99 a month subscription ended up at $199.99 a month for 7 additional months. They did refund the final month when I realized what they were doing. Bad Dogs!

If you sign up for this please understand that you CANNOT CANCEL your monthly charges or shipments, even if you are unhappy. They do not care. My dogs liked 1 little item out of the whole box. I thought, like every other company that exists, that I could receive a shipment and at least try it for 7 days to find out if the product was good. Definitely not that way with this company. I would have been happy to even pay the following month while I wait for them to stop the charges but they said no, they have to continue charging me for the whole year.

Domino absolutely loves her Bark boxes! It has been so hard to find toys that she both likes and can’t destroy in 5 seconds. We are so glad that we heard about y’all! So far her favorite has been the wrench, she carries it everywhere, even to the vets office!

Please do not waste your money on product. Poor customer service. Messaged to cancel several times and still continue to take money. For small dog send toys that bigger than dog. Dog won't eat the nasty treats.