BarkBox Reviews

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About BarkBox

Get ready to spoil your pup with BarkBox! Every month you’ll receive TWO original toys designed in-house (with the help of their dog-obsessed toy experts), TWO full bags of all-natural treats, and ONE drool-worthy chew. Each box is built around a fun surprise theme for all dog & dog parents to enjoy. If your pup doesn’t absolutely love something, BarkBox will make it right, no questions asked!

Pros
  • Options for dogs with allergies
  • High-quality ingredients
  • Customized to your dog’s size
Cons
  • Subscriptions renew automatically

BarkBox Reviews

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    Page 4 Reviews 235 - 435
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 30, 2020

    We waited so long and were so excited when the July box arrived. The two toys, the basketball and ribbon, only lasted a couple of days. The other toys have lasted so much longer. This was a surprise. The treats were excellent...at least Maribelle seemed to enjoy them immensely!

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    Reviewed July 30, 2020

    We love getting the Bark Box in the mail, what's even better is my dogs love them. They seem to know that the box is for them and jump around going crazy just knowing there are treats inside. My only problem is once I put down the one dog, I don't see anywhere to add my other dog. One is a lab and the other is a boston terrier.

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    Reviewed July 30, 2020

    I was recommended from my brother and we have absolutely loved it. I love how you put your all in the boxes and make it so fun and neat looking. The toys are perfect for Chase! Thank you so much and we would highly recommend you..

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    Verified purchase

    Reviewed July 30, 2020

    Was very happy with my add on of Ollie the Octopus and Popeye absolutely loves him. He always enjoys the treats and chews. He especially enjoyed toys that I can hide treats in. My only complaint has been that shipping has been somewhat erratic, but I realize that this is largely due to COVID-19.

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    Staff

    Reviewed July 30, 2020

    I just want to say that Bark Box team is always helpful and gets you the quality items your pet deserves. If you ever have concerns or problems, which is very unlikely, the team is there at a moment's notice to help. I would recommend Bark Box for anyone who loves their pets. Thank you for the great.

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    Customer ServiceSales & Marketing

    Reviewed July 30, 2020

    On the whole, I love BarkBox. My Duckie now thinks every package to the house is for her LOL. But the delay in getting it has worsened exponentially. Initially, yes, there’s a pandemic so chill out. But I’m at the point of getting the box as the next month is starting. I’m getting emails advertising for me to add onto the next month's box when I have yet to receive the current one. It leaves me zero incentive to purchase anything extra. Whoever is handling your shipping is doing you no favors whatsoever because it’s only worsened and there’s only so much that we can put on the current situation because quite frankly yours is the only one of my regular shipments that have had such delays.

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    BarkBox
    Response from BarkBox

    Hi Lisa!

    Thanks for your feedback here! We're really sorry to hear about your experience with us recently! That's certainly not the type experience that we intend on bringing you and your pup and we'd love to help out here! A member of our team will be reaching out privately to help!

    Verified purchase
    Staff

    Reviewed July 30, 2020

    Rocky actually looks forward to getting his BarkBox every month. When I walk in carrying the latest delivery, he gets excited and anxiously awaits to see the toys he going to completely eviscerate, and the treats he's going to thoroughly enjoy eating. I do space out the time he gets his treats so they'll last the month, and only give him one toy at a time to tear apart. I have and will continue to tell friends and family that BarkBox is an excellent value and that it makes dogs happy.

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    Verified purchase

    Reviewed July 30, 2020

    My dog Bennie and I absolutely love Barkbox and highly recommend it! Before a friend told me about Barkbox, I was spending quite a bit on toys every week at Petco. Barkbox has so many wonderful and cute dog toy ideas! Their monthly themes always keep you guessing and their products show the time they spend on making such unique toys for all the dogs out there. Their treats are unique as well and Bennie has yet to dislike any of them! We most definitely will be renewing our one year subscription again this year.

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    Verified purchase

    Reviewed July 30, 2020

    It's a happy day with the Bark Box comes. My only complaint would be that I would love to have the option of what plush toys from with the box every month. The treats have been great as well. My dog enjoys them all!

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    Verified purchase

    Reviewed July 30, 2020

    Each time Klaus (our almost 2 year old Golden retriever) gets his Bark Box it is like a little child at Christmas. He knows it is his just by me saying, "It’s your bark box." I set it on the floor after I open it and he digs through it and pulls out each new toy. He also loves to receive the new treats he gets every month. We have received the bark box in the past for our other two golden retrievers who left us way too soon❤️???

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    Verified purchase
    Price

    Reviewed July 30, 2020

    Harley really enjoys her treats and toys but some of the toys just because she is a puppy she destroys them in no time. I would like to see more tougher toys come her way! That way in between shipping I don't have to spend more money on tougher toys to keep her occupied!

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    Punctuality & Speed

    Reviewed July 30, 2020

    Absolutely love everything about Bark Box and so do my dogs! Every time their box comes in they are sitting and waiting for me to throw them their new toys. And the treats are on spot every time...I love that I can add to my box every order. I recommend Bark Box to everyone who loves their babies.

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    Verified purchase
    PriceStaff

    Reviewed July 30, 2020

    Staff very attentive to Gabe needs. Enjoyed all the toys. Such a cute company and Worth the cost. Gabe didn’t get a box for June. I think lost in mail. He got Two boxes month of July. One time Gabe's toys were too big for him and they sent replacement. Great Job Bark Box!

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    Verified purchase
    PriceTransparency

    Reviewed July 30, 2020

    We’ve received three Bark Boxes and are very pleased with the contents of each. Casey loves the toys and so far she’s enjoyed all the treats. Well worth the sometimes delayed arrival. But I will say that when the box is delayed someone from Bark Box contacts us with updates. Thank you and we look forward to our August delivery.

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    Verified purchase

    Reviewed July 30, 2020

    My dog seems to love getting his toys every month. He gets so excited when he sees the box!! Some of the toys are a little on the weird side he likes them. The treats some he likes some he won't eat so I give them to my mother's dogs that seem to like them.

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    Verified purchase

    Reviewed July 30, 2020

    Pepper has been enjoying all things Bark Box! All the toys are very cute and durable. The snacks are tasty and plentiful. She even has enough stuff each month to share with friends. When we have extra stuff it goes to our favorite dog walker and boarder lodging with Loki and trotting with trouble.

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    Verified purchase

    Reviewed July 29, 2020

    When my dog sees the Bark Box she goes crazy because she knows there are good treats and new toys inside. She jumps up and down and almost opens the box herself. I recommend bark box to anyone who has a dog.

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    Verified purchase

    Reviewed July 29, 2020

    Gypsy loves getting her box every month. She know what the box looks like and will start dancing around with her whole body wiggling. She loves the toys and awesome treats. I love the fact that the treats are grain free and healthy for her. We will continue the subscription. I want to personally thank Barkbox for a job very well done. Keep up the good work guys.

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    Verified purchase

    Reviewed July 29, 2020

    I love Bark Box. Or should I say my dogs love it. The variety of toys and treats really are fun and good quality. The box can be made to your dog's preferences. I now have one sent to my mom. She loves excitement of the changing themes. I highly recommend.

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    Verified purchase

    Reviewed July 29, 2020

    Most boxes are great. If I have a issue with the toy you guys make it right. Love Bark Box! They always love the treats, the bones, the toys. I love how the box looks in the description. Awesome thing to get once a month. I always look forward to it and so do my dogs.

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    Verified purchase

    Reviewed July 29, 2020

    We adopted Our Mastiff Hooch back in March and deciding to try out Bark Box was one of the best things we’ve done!!! He LOVES his toys way more than the store bought ones. We are definitely going to keep the monthly tradition going for years to come! Take my money!!!!

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    Customer ServicePriceValue

    Reviewed July 29, 2020

    Bella loves getting her boxes every month. The toys and treats are perfect for her, well worth the money. Customer service is awesome. I can't say enough good things about our experience with Barkbox. Highly recommend to anyone who has a dog!

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    Honesty & Transparency

    Reviewed July 29, 2020

    We love Bark Box. The themes are adorable, and the treats are a real hit! The plush toys are cute, and Nala loves playing with them... But she can tear them apart in 10 minutes and then I have fluff all over the house. She loves doing that (and to be honest, she’s hilarious when she gets the zoomies and goes to town on them!) but a toy that’s longer lasting could be good, like a hard chewable items i.e. deer antlers, or even a rope chew toy.

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    Verified purchase

    Reviewed July 29, 2020

    I ordered Bark Box to give my dogs a bit of variety when it comes to treats and toys. We looked forward to the shipment every month but, unfortunately with COVID and my reduced work hours, we had to cancel for now. I'm sure we'll be back!

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    Verified purchase
    PriceTimeliness

    Reviewed July 29, 2020

    Finally, toys that last more than a couple days with Peanut. He enjoys pretty much every single one. He is enjoying the healthy treats which we would normally not get for him; we normally would buy unhealthy ones. The yearly plan is worth every cent, we previously spent more on toys monthly that Peanut would destroy within days with potentially harmful parts he could have swallowed. Loving our experience so far.

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    Verified purchase

    Reviewed July 29, 2020

    Our dogs love their Bark Boxes. We get one regular and one Super Chewer each month and both dogs are over the moon when the boxes arrive. Some toys are better than others but they all provide fun and the occasional brief period of the zoomies. They also love the treats that are included.

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    Verified purchase

    Reviewed July 29, 2020

    Tuck Dawg has so enjoyed getting new chew toys each month. The toys are really good quality so can munch on them full force and enjoy to the fullest for quite a while! The snacks always made him smile his cute dog smile! Tuck Dawg is always excited to get his box!

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    Verified purchase

    Reviewed July 29, 2020

    I love watching the videos of dogs tearing into the packages and being so excited! I don't want to encourage my pup to do that with packages since I buy a lot online - thanks Covid - and I don't want the puppy to think that all packages are hers. Anyway..love the service and the selection. Each box has a theme. Some are more obvious than others but the insert tells a story and I love the creativity.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed July 29, 2020

    Everything has been great; Gypsy loves the treats, especially the beef and duck. The small treats she is not thrilled with, she is an American Pit bull Terror and weights 70 lbs +, the treats are small and, she feels like it is a waste of her time unless she gets a hand full. That's alright and is not a problem, my girlfriend has a Chihuahua and Dachshund, and they love the small treats. I am incredibly pleased with all things from Bark Box, and the customer service is just as excellent as the products. The squeak toys are suitable for most dogs, but they just won't hold up for my Pit bull, I don't believe an anvil would hold up to her. It is not that she is destructive, but she plays very rough.

    The two toys she received in her April box lasted longer than any before, about three months, and she is still playing with one whole toy and pieces of the other one. The toys were well made, but she is rough. I bought her a Kong when she was six months old; I find pieces of it in the yard from time to time, if you are familiar with Kong products, you will understand my meaning. The hard chew toys are excellent and have and still holding up very well under Gypsy's use. In my opinion, joining Bark Box was an excellent and wise choice. I have had Pit bulls, or Pit bull crosses and other breeds, mostly hunting dogs, from the time I was four years old, I am now almost seventy years old. I wish that Bark Box had been around when I started. It would have made training dogs a lot easier for the dogs and me.

    I only have one dog now. There is no one in the house but her and me. I spoil her as much as possible. Bark Box makes this easy and convenient with a product that is not only nutritious and very healthy for Gypsy and is provided at a fair price. I could go on more about the benefits of Bark Box, and, from the looks of it, I have written a book. This product is worth any and all the praise that I can give about it. If you have any questions for me, feel free to contact me through Bark Box and will do my best to give you an answer without any B.S.. G. **.

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    Verified purchase

    Reviewed July 29, 2020

    Bailey loves getting her BarkBox every month. It is always perfect and the toys hold up very well. The snacks are perfect and good for her! She likes to open the box herself. The snacks last the whole month.

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    Verified purchase
    Price

    Reviewed July 29, 2020

    Spicoli absolutely LOVES his Bark Box. Whenever I get any package delivered he assumes it’s for him. He loves the 2-in-1 toys, so when he rips one open there’s still more to enjoy. Definitely worth it, your dog will love you!

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    Verified purchase

    Reviewed July 29, 2020

    Archie loves the toys that make noise. He also loves the pull toys and especially the toys that can be thrown and he catches. Each time he gets a new toy, he enjoys figuring it out. We don’t give him all the toys at once.

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    Verified purchase

    Reviewed July 29, 2020

    My dogs share a Bark Box. Reese has never understood the concept of toys (I've tried with him) but Bailey knows which delivery is a Barkbox and which isn't so she gets super excited because she knows it's a new toy! They both share the treats and love them! I love how good the treats are for them and not processed. I always like to give my dogs the best! But now I need a bigger toy box! It's overflowing hahaha. Thank you Bark Box! You being joy to my family.

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    Verified purchase

    Reviewed July 29, 2020

    We have 4 dogs and they all know what "BarkBox is here" means! Mama dog, our Pittie Mix, goes for the squeak toys. Lily and Jasper sniff out the treats and our new puppy Ellie is still figuring things out. MOST toys last several months.

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    Verified purchase
    StaffRates

    Reviewed July 29, 2020

    My dog Hamilton was already eight when we discovered BarkBoxes. A pitbull, his idea of a great toy was the Tuff Toys (™) which he could disembowel in about 20 minutes. He'd NEVER taken the kind of interest he has in YOUR stuff. He still destroys whatever he loves, but it takes a day or two now, despite his diligence. During this pandemic, when he's not able to go to daycare and play with his dog-pals, these boxes have been lifesavers in keeping him engaged and keep his brain working. THANK YOU from our whole family.

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    Verified purchase
    Customer ServiceRefunds & PayoutsValue

    Reviewed July 29, 2020

    It's great Zach loves the squeaker and the treats but I think his favorite is the chews gets. It's a great value for what you pay for and I like that I get emails on special items that they have for events like Valentine's Day.

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    Verified purchase

    Reviewed July 29, 2020

    My two pugs absolutely love their BarkBox each month! Lilly dives right in and drags the toys out while Oscar, tries to sneak a bag of treats out! The treats are healthy, small and tasty which encourages weight control.

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    Verified purchase
    CoverageTechMaintenance

    Reviewed July 29, 2020

    Lizzie loves hers monthly toys and treats. She hates peanut butter, though, and when I let BarkBox know, they replaced the treats she had just received with others she loved. That was above and beyond. She isn't a toy destroyer, but does give her toys a work out. The toys are well made and we have ordered other toys for her because we've been pleased with the quality. We look forward to seeing what she will get every month!

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    Verified purchase

    Reviewed July 29, 2020

    Bode has loved all his box’s!! He started receiving them in December 2019. He knows when they arrive and know it’s his. He gets so excited when we open the box. I have to let him sniff every treat bag and then he samples each.

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    Verified purchase

    Reviewed July 29, 2020

    My dog Sonny loves tearing your soft toys apart and taking out the squeaker. But he really enjoys doing that and makes me run the Vaccum more often. Sonny also really enjoys the treats that you include. He loves sniffing the box when it arrives.

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    Verified purchase

    Reviewed July 29, 2020

    I think I love BarkBox even more than my dog does! It's so fun to see what's in the box each month, and they do such a great job creating fun themes. And of course, my dog loves the unique toys and treats!

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    Verified purchase

    Reviewed July 29, 2020

    BarkBox is the best thing I have ever bought for my puppy. He loves the monthly boxes. Each month has a new unique theme. I love that you are able to customize the box to fit your dogs needs by changing how many toys and treats you want in each box.

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    Verified purchase
    CoveragePunctuality & SpeedBilling

    Reviewed July 29, 2020

    We do enjoy the boxes every month and if we do have an issue, they have fixed it every time. The only downfall is the shipping time. It's billed on the 5th and have to wait up to 3 weeks to get the box.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2020

    My dog KNOWS when I’m holding a BarkBox vs a regular cardboard box. We have to open it outside because he gets the zoomies so hard. He picks out his favorite toy while I hide the treats for later. The box themes are adorable so it really feels like a treat for me too. My favorite box was the French one. Three squeaky macarons with cute faces and the “package” they came in was a toy as well! And of course the “unimpressed coffee” mug made me laugh.

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    Verified purchase

    Reviewed July 29, 2020

    Our little Tucker Baby loves EVERYTHING he receives in his monthly Bark Box. When we receive it I sit down with him and show him everything and he gets so excited to play, and so do I! Not disappointed at all!!

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    Verified purchase
    Maintenance

    Reviewed July 29, 2020

    My dog, a 9 month old standard Xoloitzcuintli, is always happy with his Bark Boxes. He knows it is his box when it is delivered. The toys are durable and very cute. The treat bags contain a generous amount of tasty treats are generally easy to break into pieces. I would prefer to receive bags of treats in exchange for the treat sticks. The treat sticks, although loved by my dog, offer too much food at one time and slicing them into small pieces is difficult for me.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 29, 2020

    My fur baby Zeus loved getting his monthly BarBox. He could not wait for me to open the box so he could have his treats and toys. Sadly he recently passed away. The BarkBox toys gave him happiness and joy during his last days.

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    Verified purchase

    Reviewed July 29, 2020

    We love Bark Box!! My puppy Dallas has enjoyed every toy that has been in his box, even his sissy Kyla enjoys them! I wish I could continue on with you, but due to financial difficulties I'm not able to, but if things change, I will surely sign up again!!

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    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed July 29, 2020

    We love Barkbox. Bluee knows the box and gets so excited when he sees a new one delivered for him. The customer service is fantastic! We started with the Super Chewer box but realized Bluee wasn't a super chewer like we thought he was. I sent an email and within minutes received a reply, they switch us to the regular box right away.

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    Customer ServiceStaff

    Reviewed July 29, 2020

    People I have talked to at Bark Box are very helpful and friendly. When I had to call for some info on type of toy boxes Zoey should get. She can be a tough chewer but doesn’t like rubber toys. Zoey loves the toys. I love the theme of the month.

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    Verified purchase

    Reviewed July 29, 2020

    Hello and good morning, I recently received my July Barkbox and I am very displeased with the toys I received. Within 10 min of opening the box and giving the dog toys to Lacy they were destroyed. (I had a feeling from how cheaply made they felt) If we receive another box as this one I will unsubscribe from the box.

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    BarkBox
    Response from BarkBox

    Hi Colton and Lacy!

    Thanks for your feedback here! We're really sorry to hear about Lacy's experience with those toys this month! That's certainly not the type experience that we intend on bringing you both and we'd love to help out here! A member of our team will be reaching out privately to help!

    Verified purchase
    Staff

    Reviewed July 29, 2020

    I went ahead and ordered the year long membership thinking even if my dog didn't care for the toys, she would at least like the treats and bones. Only after a couple of BarkBox arrived at my doorstep, my dog already recognized the box and start jumping with excitement. She always loves all of the snacks, but she loves the toys too. Some of them she obviously loves more (the stuffed platypus, the frying squirrel, and the alien squirrel for starters), but there hasn't been a toy she doesn't like yet. CC and I love our monthly Barkbox!

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    Verified purchase

    Reviewed July 29, 2020

    Teddy loves every BarkBox he gets! He's always excited to see his new toys and treats. I love getting the new box just to open it up for him so we can play! Barkbox is something I plan to continue purchasing for my pups!

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    Verified purchase
    Rates

    Reviewed July 29, 2020

    My dogs love Bark Box. Emmi doesn't usually have any interest in the toys. But for some reason she loves the medal. She carried it around for days. So I put it on her, thinking she would take it off. Nope, she walked around proudly with that thing on all day. The treats are always a hit.

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    Verified purchase

    Reviewed July 29, 2020

    Molly, Mason and Madelyn love Bark Box!!! Mom loves that all the treats are American made! The boxes are always beautifully put together and I love the themes!! I think that I look forward to them more than the pups!

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    Verified purchase

    Reviewed July 29, 2020

    Our dog Belle loves her monthly Bark Box! We love that all the toys always have 2 layers of complexity and the themes are always cute. The chew gets eaten in 2.5 seconds but that is to be expected with a large dog.

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    Verified purchase
    Customer Service

    Reviewed July 29, 2020

    We absolutely love our BarkBox subscription and the customer service is top notch! By far, the best I've ever experienced. The treats are high quality and the themed boxes are SO cute! I've recommended them to a ton of people and they all have rave reviews, as well. Hands down one of the best $30 we spend a month.???

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    Verified purchase

    Reviewed July 29, 2020

    I have sent in a query regarding toy quality. We love the boxes and Berry adores items with squeakers and crinkles but she is destroying them within moments of arrival. Had been told there we were enrolled in toys with more robust stitching but have seen no change.

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    Response from BarkBox

    Hi Stephanie and Berry!

    Thanks for your feedback here! We're really sorry to hear about Berry's experience with those toys! That's certainly not the type experience that we intend on bringing you both and we'd love to help out here! A member of our team will be reaching out privately to help!

    Verified purchase

    Reviewed July 29, 2020

    Belle recognizes the box and gets so excited we open it and let her take the things out. She likes some this better than others, she has not had any treats she did not like. Shipping seems to be the only problem there doesn't seem to be system as to when it arrives.

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    Verified purchase
    Customer Service

    Reviewed July 29, 2020

    I’ve had Bark Box for a few years now. My previous dog Thor (May he play in peace) loved his toys and treats so much. I love bark box for accommodating his food allergies with all treats. Remington has learned not all boxes are scary because of bark box. So yay!!! She came from an abusive home and bark box has made outsiders less threatening. Thank you guys!!! She’s only destroyed 1 time and I got a response back hours of sending out my S. O. S. Message.

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    Verified purchase
    Timeliness

    Reviewed July 29, 2020

    We have a Doberman puppy and she loves getting her monthly box from BarkBox. It’s convenient and fun to see the new toys each month. Unfortunately within hours of opening the box each month Nala will have tears and holes in most if not all toys.

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    Response from BarkBox

    Hi Tracy and Nala!

    Thanks for your feedback here! We're really sorry to hear about Nala's experience with those toys! That's certainly not the type experience that we intend on bringing you both and we'd love to help out here! A member of our team will be reaching out privately to help!

    Verified purchase

    Reviewed July 29, 2020

    Thank you so much for the dog jerky for Iris. I mentioned last month in my review that she loved these so much better than the treats, and then this month she got them again!!! I'm not sure if that was coincidence or from my review, but THANK YOU!! She loves the jerky so much! Keep it coming! She also loves every single toy that has been included in the monthly boxes.... I had to go out and buy a bigger toy box for her just so she has a place to keep them all. She doesn't destroy the toys like her brothers did, so this is new to us! :)

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    Verified purchase

    Reviewed July 29, 2020

    Bob has loved every box that he has received. He looks forward to them every month!! Now that he's getting old may I make a suggestion? For the older dogs with the toys, I wish that they were made more sturdy like the Kong toys. He rips through the ones he gets, but he does love them all, including the treats. He'd actually would like more treats with peanut butter in them!???

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    Verified purchase

    Reviewed July 29, 2020

    Honeybee and I enjoy her Bark Box. Her favorites are the treats for sure. We raise labs and would love to see a sample program to give our new families. Only issue I have is the delay in receiving after shipping. My daughter gets the same the box and lives 30 minutes from us, somehow she receives her box a week to 2 weeks before us. I watch the shipment and it sits for days in Indiana.

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    Rates

    Reviewed July 29, 2020

    I’m not sure who enjoys getting the Bark Box more each month, our Jack Russell makes Gleason or our 12 year old human daughter. While the toys can vary on how much he likes them, the treats are always a hit. It’s really nice to get quality treats that I know are safe for him. And he goes nuts over them. He has several toys that he enjoys and since he’s not a dog that rips things apart they last quite a while. Any toys he isn’t really interested in we gift to friends or donate to the animal shelter.

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    Customer ServicePrice

    Reviewed July 29, 2020

    Marlee loves her toys, treats and chews. Some of the toys she will destroy but I always ask for a replacement when that happens and they always send me one. :) Great customer service. They also normally have affordable deals for everyone’s needs.

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    Verified purchase

    Reviewed July 29, 2020

    My dog love these boxes. She knows exactly what the box is when I bring it in the house. The treats are gone in no time. She and the other dogs love them. The toys are so cute and unique. I love seeing what each month's theme is.

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    Verified purchase

    Reviewed July 29, 2020

    It's always fun for Axel to get his Bark Box. Although he is a picky eater he does enjoy the snacks. He also runs to see his new toys from the box. I would recommend Bark Box to any parent of a fur baby.

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    Customer Service

    Reviewed July 29, 2020

    The only downside of getting Barkbox, is that I keep getting emails trying to get me to subscribe. I get it already! Frustrating! I have tried to get this message across, but haven’t been able to. Aside from unsubscribing to the emails, I’m not sure how to get the soliciting emails to stop.

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    Staff

    Reviewed July 29, 2020

    Lucy and the BarkBox team have been extremely responsive and cooperative as we’ve adjusted our customized box for our growing lab Yogi. As his chewing needs develop BarkBox has offered more appropriate options. I’m convinced that Yogi recognizes the BarkBox when it arrives and gets so excited!!!!

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    Staff

    Reviewed July 29, 2020

    I am very happy with this service, my dogs look forward to every time we get a box and already know what "BARK BOX" means. I do wish more toys were not the stuffed kinds as they destroy them easily, but overall happy with the things sent and the happiness and joy it brings my dogs every month. What a great service.

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    Reviewed July 29, 2020

    Saber loves everything in her Barkboxes. The toys are durable AND she loves them. She also loves the treats and the chews, plus I feel good about giving them because they are healthy without added things like corn. Usually subscription boxes are hit and miss, but not Barkbox. Every box is a hit! My single complaint is that it takes so long to receive the box, it usually takes 2 weeks for me to receive it after it's shipped.

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    Customer ServicePunctuality & Speed

    Reviewed July 29, 2020

    We absolutely adore BarkBox!! We impatiently wait every month for it. Always excited to see the cute toys and there’s always healthy, good quality treats and snacks I can give my baby with peace of mind. Also customer service is always on point. If there is ever an issue, it is always resolved quickly. Other companies should strive to be as good as BarkBox.

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    Denise increased rating by 2 stars.
    After a positive interaction with BarkBox, Denise increased their star rating.

    Original Review: July 29, 2020

    I loved the first couple of boxes I got from Bark Box. But the most recent couple didn’t have as good of snacks/treats. My dog didn’t even want to eat them. It’s been mostly meat type - beef jerky - treats. And it always seems to be duck and lamb.

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    Response from BarkBox

    Hi Denise and Cody!

    Thanks for your feedback here! We're really sorry to hear about Cody's experience with those treats! That's certainly not the type experience that we intend on bringing you both and we'd love to help out here! A member of our team will be reaching out privately to help!

    Verified purchase

    Reviewed July 29, 2020

    They love the squeaky toys most of all. Of course the treats go down easily. Thank you. Barb. P.S. We also have an eleven year old golden and I give her some of the treats. She is too old to chase after the toys but loves to watch the puppies.

    Barb

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    Value

    Reviewed July 29, 2020

    Love Bark Box, my dog is always excited to receive it. The toys are long lasting and durable. The dog loves the treats as well; it's a good value to receive 2 toys, 2 bags of treats, and 1 chew for $30.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed July 29, 2020

    It's been really amazing watching Drake try to open his Bark Box. The box has been amazing, every month we wait and see what great products lie ahead. We're very excited to continue our services with bark box and would recommend to others.

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    Reviewed July 29, 2020

    We received our box and my Callie saw it and knew it was for her. She was so excited to get a gift. We opened it and I gave her the toys and she just loved them. I know when she likes a toy because she doesn’t tear it up right away. She enjoyed the treats as well. She is picky with treats and I can’t seem to find any other than milk bones that she loves. Please keep up the good work. I enjoy seeing my girl excited when she gets a box. Thank you.

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    Rates

    Reviewed July 29, 2020

    The treats are great. Cooper loves them. It's really fun for the humans that there's a theme to each month's box. For some reason, only some of the toys have been appealing to my dog while others have been less interesting. The Scooby Doo box wasn't a fan favorite in our house. Maybe Scooby was too realistic and he didn't like the idea of biting another dog?

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    Staff

    Reviewed July 29, 2020

    We love out Bark Box and so do our boys. Unfortunately I had to give only 4 stars because we have lost our jobs due to the pandemic and we no longer have the funds to buy the box until we are back to work. We cannot cancel our 12 month subscription so it's continuously over drafting our account. ???? If we were still getting our pay checks we would have kept it probably forever because it truly is amazing.

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    Staff

    Reviewed July 29, 2020

    So happy I subscribed for the full year, we look forward to our BarkBox delivery every month. Not only do my dogs love it, but my kids love unboxing it as well. The toys are always funny/adorable. It's a great activity for us to enjoy together and helps me feel like a good dog parent (something that has been a little hard to juggle as a mom of twin toddlers). I also like how the recent squeakers haven't been ear splittingly loud. It's like a deeper squeak that doesn't hurt my ears and that my dogs still love and have fun with. Kudos to understanding both dogs and humans!

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    Reviewed July 29, 2020

    Penny really enjoys her Bark Box. She get all happy-skippy when I bring them in the house. The durability of the toy is great, every thing she has received is still playable, dirty but she doesn't seem to mind. LOL. I cut the sticks into thirds for the three dog, they don't mind sharing.

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    Punctuality & Speed

    Reviewed July 29, 2020

    Gracie waits in the window each month for her special box & treats! It’s like Christmas for her, anxiously waiting for someone to open it up for her. She has loved all her toys & most of her treats. She shares the ones that aren’t her favorites with her friends - sharing the love.

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    Staff

    Reviewed July 29, 2020

    I love Bark Box but was a little disappointed this last box I received for Chloe. It was her birthday box which arrived the day after her birthday. I understand we are in trying times with deliveries. Also the birthday banner was blue, cupcake blue along with other blue toy, which seems like a very small thing but she is a girl and it was her birthday.

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    Reviewed July 29, 2020

    I know with covid there has been some shipping issues but I think the shipping has gotten worse vs better at this point. Like this month was my dog's bday month and it took so long for the box to get here. I’m glad I still have this option tho.

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    Response from BarkBox

    Hi Ashley and Ripley!

    Thanks for your feedback here! We're really sorry to hear about your experience with us this month! That's certainly not the type experience that we intend on bringing you both and we'd love to help out here! A member of our team will be reaching out privately to help!

    Verified purchase

    Reviewed July 29, 2020

    My experience with BarkBox has been great. My dog loves the toys and the treats. When I found out she was allergic to most food items, I let BarkBox know and they were able to adjust the treat options to something she could eat without problems.

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    Customer ServiceStaff

    Reviewed July 29, 2020

    Bark Box is amazing. Their toys are durable and if they aren’t, they’ll send a new toy! If they find out that a toy isn’t testing well with consumers they’ll email you to let you know and offer a replacement toy! They constantly check in with you to see how you like each month's box. Overall a high quality company and they have a good sense of humor!

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    Customer ServiceMaintenance

    Reviewed July 29, 2020

    Bark has been a great Company to work with. It’s taking a few months to get the right style and toughness of toys For our American Bull Dog, Jax. Customer service really has worked with us on numerous occasions any toy that needed replacing was done so no questions asked and we now know what Jax needs each month - the treats, (as far as I know ) are good my dog gobbles everything up! Our dogs get extremely excited when the Bark Box comes to the house!!!!

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    Staff

    Reviewed July 29, 2020

    My dogs have enjoyed getting the Bark Box, however, due to life changes, I have had to cancel their subscription. Lucy, was very helpful in working with me to cancel my subscription and even offered a hold status.

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    Staff

    Reviewed July 29, 2020

    Bark Box has been very helpful. When the Super Chewer Subscription was not a good fit for us they switched us over and even sent my dog some free toys! The quality of the toys is outstanding. I just wish they would include a few more edible treats each month but overall we are extremely happy.

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    Reviewed July 29, 2020

    Miles and his family love the toys and treats in their Bark Box. I really enjoy the monthly theme! Very clever and imaginative. I like the way I can always contact someone to make any changes better suited to my pups.

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    Punctuality & Speed

    Reviewed July 20, 2020

    My dogs love BarkBox! However, since they switched to Pitney Bowes shipping I will wait 4-6 weeks for my subscription to be sent. So disappointed as I will be canceling my subscription this year when it’s up.

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    Response from BarkBox

    Hi Jayme! Thank you so much for taking time to share your feedback. We are very happy to hear that your dogs love BarkBox! However, we apologize that they've had to wait so long in between shipments. This certainly is not the type of experience we strive to provide our pack members and we understand the frustration this has caused. We would love to make this up to you and your special pups so please be on the look out for a direct message from our team!

    Angela increased rating by 3 stars.
    Customer ServicePriceRefunds & Payouts
    After a positive interaction with BarkBox, Angela increased their star rating on July 13, 2020.

    Updated review: July 13, 2020

    Thank for resolving this issue. I appreciate the good customer service that was provided after I posted this review.

    Original Review: July 1, 2020

    We had a gift subscription last year and received a flyer to renew for 6 months and get a double box for the first month. We didn't get a double box. I contacted customer service and they claimed I entered some other code for a special 4th of July box. The box we received looked regular to me, but included double treats. It not include double toys and chews as well like I'd anticipated. Customer service refused to honor the double first box. I feel ripped off. They also won't let me just pay for the first box and refund the other 5 months for which I was charged me separately. Good customer service would be to send the items I was promised especially since this promo is readily available with a google search. What a bummer! I like this service and the products they send but don't like feeling cheated.

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    Response from BarkBox

    Hi Angela. Thank you so much for taking time to share your feedback around your experience. We are so sorry to hear about the trouble you had with the Double Deluxe promotion. We also sincerely apologize for the miscommunication on our end. This definitely is not the type of experience we want any of our customers to have and we truly do not want you to feel taken advantage of. Our team will be sending you a direct message to ensure this is all cleared up and taken care of for you and your pack!

    TechHonesty & Transparency

    Reviewed May 22, 2020

    Hi, I just want to say that I didn't realize there was a "zero cancellation" policy with this service. Honestly, very few companies have these stringent terms. If a company wants to enforce these stringent guidelines there should be a huge WARNING box that pops up when the consumer is signing up warning them that they cannot cancel the membership. I don't remember any such warning or "fine print" as they say when I signed up. Now that we have received the box (which is full of toys my dog would never play with), I find I am bound by these stringent terms. Buyer Beware, you are entering into a strict contract with this company!!

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    Response from BarkBox

    Hi Lorinne! Thank you so much for taking time to share your feedback about your experience. We are so sorry to hear you've had trouble cancelling. We also apologize if the box you received was not the best fit for your special pup. This certainly isn't the type of experience we wish to provide here at BARK and we want to make this right for you and your pack! Please look out for a direct message from our team!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 20, 2020

    Every time Piper's bark box is dropped off she is waiting by the door to see what she got for the month and she is never disappointed. The one time she did chew through a toy but BarkBox was kind enough to send us a tougher toy for her as a replacement! Highly recommended to get your dog subscribed!

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    Reviewed May 18, 2020

    What’s not to love about the BarkBox experience. The package that has a little message on the cardboard box, the themes, the treats, the toys, & most of all the excitement that Zeppelin gets knowing his BarkBox has arrived. The only thing bad is he thinks that every box that comes to the house should be his????

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    Reviewed April 21, 2020

    I have a super chewer 1 year old chocolate lab that has eaten a lot of my furniture! Ugh! But these Bark Box toys she can’t destroy. When she sees me open the box she goes nuts! Would recommend for any aggressive chewer. Love them!

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    Customer ServiceContract & TermsPriceRefunds & PayoutsBilling

    Reviewed April 20, 2020

    At first I really enjoyed the experience. The theme behind each boxes is really well thought of. But then toys were missing and they skipped 3 months of my membership due to issues with the borders. I was surprised last week with a charge of 720$ on my credit card for a new subscription which they didn't bother emailing about.... I was gracefully told that I was the one who did not read the fine line when I did my subscription last year.

    After talking with a customer service associate they did not proceed with a full refund stating the April box was already labelled..even though it wasn't shipped yet. It was only shipped 7 days after ...very poor customer experience. I will have to email again since the refund is only of 618$... which means my April box has cost me 102$. Which is insane!

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    Response from BarkBox

    Hi Vanessa! We're truly sorry that your subscription's auto-renewal caught you off guard, and apologize for the subpar experience it led to. We want to do what we can to make this right for you and your pack right away. Please be on the look out for a direct message from our team so we can help further!

    Verified purchase
    Staff

    Reviewed April 20, 2020

    Mini Me, is now looking for his box every month to get here. He helps me open it and take out everything. He will show me which ones to open first. And the ones he truly likes he will hide. On me!?❤?

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    Susan increased rating by 4 stars.
    StaffRates
    After a positive interaction with BarkBox, Susan increased their star rating.

    Original Review: April 17, 2020

    After receiving the first box (which I found cute) and discovering that my dog had no interest whatsoever in anything there besides edibles, I contacted the company to learn that I could not cancel my “obligation” for a year but I could customize the box contents. However, I received the same useless toys I had complained about. Their “100% Happiness Guarantee” is a joke. All this company cares about is your money!

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    Response from BarkBox

    Hi Susan, thank you so much for sharing feedback about the recent experience with your subscription and the product that's been received. We know that all dogs have different preferences, and will always aim to find the best assortment of items to fit their needs. We noticed that you've had time to connect with our team since leaving your review, and would love to find out if there's any additional support we can offer at this time. Please keep an eye out for a direct message from our team so we can help further if needed!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 15, 2020

    I love getting the email that Barkbox is on the way. As soon as I walk in with the box my pups GO CRAZY!!!! They can't stop sniffing the box waiting to get inside and experience all the treats and new toys. I have 3 dogs and have 1 box they all share and it works out great. Enough treats to last all month and then some. The toys are catered to their chewing needs and are size appropriate. The tips and themes are helpful and fun.

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    PriceStaff

    Reviewed April 15, 2020

    She does not care for the hard rubber toys. I’ve mentioned this almost every time she receives one in a box. I feel like I keep wasting my money if she won’t play with her new toys. These box are too expensive to receive toys she won’t play with.

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    Response from BarkBox

    Hi Robin.

    Thank you so much for your feedback. We're incredibly sorry to hear about your pups' experience with their Super Chewer toys. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you and your pup each month. We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

    Verified purchase
    Punctuality & Speed

    Reviewed April 14, 2020

    Bruno recognized the box immediately. He sat down waiting for his treats. We give him the toys and save the treats for later. He gets them one at a time. Thank you for his special box. We’re glad we’re back. Diane **

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    Reviewed April 14, 2020

    He loved this so far. Just arrive this morning. We introduce them on several days. Thank you for checking & donation to other dogs. Keep up the good work as a great addition to our pup's life! Thank you so much. **

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    Reviewed April 14, 2020

    We are confident that every month we will receive high quality snacks and toys for our dog Maxwell. We all look forward to receiving the package and learning about each product. Thank you for being part of our family fun!

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    Reviewed April 14, 2020

    Since receiving monthly Bark Boxes, Buddy has become excited for every delivery. He knows when I say "Bark Box" he will get gourmet treats and toys to enjoy. We are so glad we made this choice over a year ago.

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    Reviewed April 13, 2020

    My dog, Phoebe, loves her BarkBox!! She looks forward to it every month. When she sees the box she goes crazy with excitement! The items are made of quality material and are durable against my pup’s sharp teeth. I have recommended Bark Box to friends, family, and coworkers.

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    Reviewed April 13, 2020

    I think my husband and I end up more excited to get our pup Hudson's Barkbox than he is! We absolutely LOVE it - the collections in the box are always so creative and fun. The treats are healthy and the toys are well-made and high quality. Hudson has so much fun tearing into the box and he has a ball with the toys!

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    Reviewed April 13, 2020

    Shadow loves all her chew toys and treats. Great selection of toys for her to chew and chase after. She loves all the treats and has been learning a variety of tricks. She gets excited every time a her special box is delivered.

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    Customer Service

    Reviewed April 13, 2020

    I cannot say enough about the customer service I receive. I have a cancer dog. My Rott is 7 and lost her front leg to osteosarcoma almost 2 years ago. I gave her on a strict regimen. When I explained her needs, Bark Box so so wonderful. They respected all my wishes. Highly recommend. Makes my girl's month. Thanks so much.

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    Punctuality & SpeedRates

    Reviewed April 13, 2020

    Bark boxes are wonderful! My dog Bear loves them! I would rate it five star and so would Bear! This is definitely a wonderful thing for my dog! I just think it’s so nice he gets toys every month, because he just chews up his toys so fast! Thank you bark box!

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    Reviewed April 13, 2020

    I absolutely love BarkBox. I’ve been subscribed on and off for about 3 years (I only had to stop because of financial reasons, nothing to do with y’all). They only thing I wish y’all would do, would be if I could pick the type of toy my baby gets. She’s kinda picky so I could like put somewhere what toys she prefers and what she doesn’t like so the box could be more tailored that would be great. But even without it y’all are wonderful about sending replacements when she doesn’t like her toy!!

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    Reviewed April 13, 2020

    Nyla loves her boxes with the treats and toys. She especially loved the brown jug with the squeaker in it. She greets me with it every night when I come home from work. Titan loves his boxes as well. He loves the tug toys the best but he doesn’t get many of them. He also likes any type if ball. He loves to play fetch.

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    Reviewed April 12, 2020

    As always my family loves Barkbox. My pups get so excited whenever it comes in the mail and it’s always an event. The surveys we get periodically are great to keep up with what my pups like and don’t like. I always recommend Barkbox to any pup families I possibly can.

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    StaffTimeliness

    Reviewed April 12, 2020

    We absolutely loved our last box. Petey loves the treats and toys. He unfortunately destroyed one within minutes. He's sad over that. As the squeaker did not make it and some was and was not eaten. Please help put a smile back on Petey's face. Thank you!!!

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    Response from BarkBox

    Hi Rita!

    Thank you so much for your feedback. We're incredibly sorry to hear about Petey's experience with his toy this month. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you both each month. We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

    Verified purchase

    Reviewed April 12, 2020

    We love getting new toys and treats every month. They strive to find toys suitable for your dog and their playing/chewing style. The treats are ok. They seem to be the same consistency and smell and my dogs don't always like them. That would be my only change. Mix up the type and treat textures.

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    Refunds & Payouts

    Reviewed April 12, 2020

    In each box 1 of the 2 toys is easily destroyed by my dog. She is able to bite pieces off and I have to throw them away. She only likes the treats that are meat flavored (ie, pork) and doesn’t like the ones that are solid and hard. If I take pictures of the destroyed toys, is there a way to receive a new one? Or be refunded? Thanks.

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    Response from BarkBox

    Hi Bridget.

    Thank you so much for your feedback. We're incredibly sorry to hear about your pups' experience with their Super Chewer toys. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you and your pup each month. We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

    Verified purchase

    Reviewed April 12, 2020

    We've lived everything in each BarkBox. All the toys and treats are definitely looked forward to by our spoiled Pit. He'd eat them all in one sitting if we let him. We're very happy to have found BarkBox. It's made it so easy to spoil our baby a little more????

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    StaffTimeliness

    Reviewed April 12, 2020

    Beanie loves her BarkBox every month. I just wish there was more than two toys because once she gets bored with them she just leaves them in her cage. She loves the squeaky toys more than anything but did love the bottle opener that she got. I know you can't make toys indestructible but oh my she's destroys them the same day we get them. The only one that truly lasted was the blue one that's in the picture. She loves when we put crunchy peanut butter in it. Her favorite things for treats are carrots. If we could get a carrot looking toy that would be amazing!!

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    Reviewed April 12, 2020

    Hello, Everything in the box was great and Rocky really loves the pineapple toy... It squeaks and is crinkly... All the treats are good too and he loves the variety, especially the salmon skin treats, thanks! P.s. rocky also loves to tear open the box when it is delivered. :)

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    Reviewed April 12, 2020

    Such a great gift for our fur babies. Everything is shipped perfectly, and very creative. Liked the Toy within a toy cool concept. The treats are also yummy. They beg for them every time I reach out for the bag. Thanks for this product and keep doing what you're doing.

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    Customer ServicePunctuality & Speed

    Reviewed April 11, 2020

    A great experience as always! A+ To BarkBox, thank you for the great and prompt customer service. Kimber loves getting her Barkbox every month and we look forward to the treats and chews. Any issue we have ever had has always been promptly resolved with ease!

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    Reviewed April 11, 2020

    My 77-pound Airedale loves absolutely every single treat and toy in each box. This has been a great investment and he loves getting mail!!! I wanted to let you know that my dog is really happy. He's really happy with BarkBox.

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    PriceRates

    Reviewed April 11, 2020

    Rosie loves her BarkBox, she enjoys everything that she gets.the price is very affordable and once a month is perfect. I recommend it to everyone I know with a dog or cat, I like the fact that the treats are real meet, I will be a customer for years. Thank you.

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    Customer ServiceStaff

    Reviewed April 11, 2020

    We’ve had a great experience with BarkBox! My dogs look forward to receiving their package every month. The BarkBox team has accommodated our box based on our feedback (e.g. types of toys and treats). It’s also very helpful to receive an email + tracking code when the box has shipping. My one concern is that the cancellation/renew period is 6 months. Not having a shorter window to cancel can pose challenges during unexpected times.

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    Staff

    Reviewed April 11, 2020

    Always a helping hand to make it a great day for your pup. The team goes above and beyond to ensure you and your dog are satisfied and they’ve got a great month ahead of them. My dog always knows when his new box arrives.

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    Reviewed April 11, 2020

    I had never thought that a dog would get excited when a box would be delivered. But ever since getting the BarkBox for Hendrix not only does he get excited for the box but any other deliveries he thinks are his. The toys and treats in the box are great and I enjoy the themes.

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    Reviewed April 11, 2020

    Ellie Mae and I absolutely love BarkBox! Every month when it is delivered Ellie gets so excited! She loves all the treats and toys! We will most likely renew her subscription when her year is up! She is just too happy to not do it.

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    Price

    Reviewed April 11, 2020

    Our dog Maggie is so excited every time the mail is delivered. The toys are durable and perfect for our enthusiastic chewer. She also loves the variety of treats that are sent, her favorite right now is the lamb. Thank you for a wonderful service! Before BarkBox I struggled to find affordable toys that would last longer than a day. Maggie approves!

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    Reviewed April 11, 2020

    I love that each box has a different theme and that the toys are high quality. My dog loves the treats too, especially when there is a protein stick in the box. I recommend BarkBox to all of my friends that have dogs.

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    Reviewed April 11, 2020

    For the most part I really like the BarkBoxes!! Just wish we could add specific toys to some of the boxes. Or purchase a toy separately some months. Our subscription will be ending soon, but I would still like the opportunity to purchase toys every so often, they are great toys!!!

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    Reviewed April 11, 2020

    Bambam already tore up the tumbler, in half. He is rough on toys that's why we tried you guys. This one was not as good as others. Boomers so laid back nothing bothers him. Although he is picky about his treats. All the time.

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    Customer ServiceStaff

    Reviewed April 11, 2020

    We have used Bark Box for several months now and we cannot stop recommending to others. We have a large dog (Rottweiler mix) who is a super chewer and the toys are perfect for him. Our dog is obsessed with the toys he received and has a very hard time destroying the toys (which is unheard of for him). Before BB we would be going through toys weekly and the toys that we now get monthly last! No more trips to the pet store. The monthly box is actually saving us money.

    The monthly themes are so fun for the human and the dog is excited for different flavored treats and toys. When I first signed up, our rep Lucy asked if we had any preferences and they customize our box every time. The customer service is great and they are always in communication with us no matter how big or small something is. Thanks for your amazing customer service and awesome products.

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    Customer ServicePunctuality & Speed

    Reviewed April 11, 2020

    Bei Bei looks forwards to her toys and I like how the treats in each box are best quality for my dog. No made in USA, which to makes them 100% safer and when I needed to adjust a prior monthly double order in February due to me Memo dying suddenly, you all were sympathetic and responded in quickly.

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    PricePunctuality & SpeedValue

    Reviewed April 11, 2020

    I am not sure who got more excited about the delivery, the kids or Onyx. Some of the toys he still enjoys. Some he tore apart very quickly. Some of the treats he loved others are still in the cabinet and he doesn't eat them as fast. Overall, the experience was fun. I believe it was worth the money.

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    Customer ServicePunctuality & Speed

    Reviewed April 11, 2020

    My dogs love Barkbox!!! So much fun in one box and being able to add on other toys/treats to the box is a positive as well. Customer service also seems to be really good, they always respond promptly if I have a question or concern.

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    Reviewed April 11, 2020

    Love the Bark Box. My dog looks forward to it every month. I will let everybody know to order one for their dogs they will love it. The only thing I wish they would change is for it to be for extra large dogs. I have an English Mastiff and he is an extra large dog.

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    Reviewed April 11, 2020

    We have 3 shepherds. Tough chewers - but when it comes to their Bark Box they are very satisfied with all the toys and treats they get - yes a squeaker or two might come out but the overall quality of the toys is great - Love the BARK BOX???❤️

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    Reviewed April 11, 2020

    I have 2 dogs. A goldendoodle and Bernedoodle. One medium size, one very large. The toys are not a good fit. Some are big and round. Dogs cannot pick them up. Good thing is if I tell BB they do send replacements.

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    Response from BarkBox

    Hi Rosalind!

    Thank you so much for your feedback. We're incredibly sorry to hear about your pups' experience with their Super Chewer toys. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you and your pups each month. We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

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    Staff

    Reviewed April 11, 2020

    Hannah gets so excited about her Bark Box! She knows what it is when it comes through the door! The toys are her favorites and they last well and the nummies are of excellent quality and are her favorite snack foods. She highly recommends the Bark Boxes....just don't try to take anything from hers!

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    Punctuality & Speed

    Reviewed April 11, 2020

    Love the Bark Box experience. Goldie looks forward to recieving her box every month. She loves the surprise she gets. Goldie seems to know when I come home and I have the box, that she can't wait to open it. I personally can THANK YOU for her monthly experience. Her dad use to order it when I couldn't. Since he passed I will keep up her gifts.

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    Reviewed April 11, 2020

    We totally love your products. Lucy & Baxter have to inspect each box that comes in the house checking for their beloved Bark Box!! Their cousin Max also enjoys his monthly bark box. We would totally recommend you to our friends!! Thank you so much!

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    Reviewed April 11, 2020

    Not sure what happened. Marley always enjoys and looks forward to her monthly Bark Box but Marley hasn't received her bark boxes for 2 months. Last one received was in February. Please cancel my subscription or correct error. Thank you.

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    Response from BarkBox

    Hi Addie!

    Thank you so much for your feedback. We're incredibly sorry to hear about your pups' experience with missing those boxes. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you and your pup each month. We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

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    Staff

    Reviewed April 11, 2020

    Mr. Pug and I are very satisfied with our BarkBox since Mr. Pug did not care for the Rubber Toys, I have requested that Xbox no longer contain rubber and would have the regular toys. BarkBox is what my Furbaby and I look forward to each month, with anticipation and excitement each month!

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    Reviewed April 11, 2020

    I love the Bark Box almost as much as my dogs do. So many cute, but tough toys and great treats. They haven’t yet torn up any of the toys. We even occasionally share some of the toys and treats with other doggie friends and they all love them, too. All 4 dogs are Aussies and can be hard on toys.

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    Reviewed April 11, 2020

    Jagger has learned to recognize the box when it is being delivered to the door. He loves the new toys and shares them with his sister when he's done with one and ready for another. So far, their favorite toy has been a bi-colored interlocking ring-type thingy. I don't even know what is so special about it unless it's the feeling of part of it dangling when a dog runs with it in his/her mouth. They've loved all the treats equally. Some of the toys were left outdoors in the snow and re-discovered last month when the last of the snow melted in their play yard. Yay, it's like new toys all over again!

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    Reviewed April 11, 2020

    Both dogs (tiny poodles) love the BarkBox. When I bring it in and set it on the floor, both are trying to get into it. I cut the tape, remove the treats, take the tags off the toys, put the toys back in the box and watch them go nuts. Each dog seems to find a favorite toy and plays/chews on that one only for a few days. Some of the treats are a little big for them (7 and 15 lbs), but overall I am very satisfied with the product.

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    Reviewed April 11, 2020

    My pups love their treats and toys from Bark Box. The toys are so cute and my girls just love them. The treats are delicious. My girls deserve nothing but the best! Every pup should be able to enjoy these treats and toys.

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    Customer Service

    Reviewed April 11, 2020

    I had subscribed for the Superchewer version. Also asked for less or zero treats. My dog doesn’t eat them. I have been disappointed with the toy selection. Also still getting treats. I even changed my box size and spoke to customer service about the above.

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    Reviewed April 11, 2020

    Liberty loves getting her BarkBox. She knows when we go to the office her box is here and she gets so excited. She use to tear up her toys in minutes, now she has a basketful!! She doesn't try to eat these. We are both very happy.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 11, 2020

    My pit, Zeus, has been enjoying Bark Box for well over a year now. He knows the box & gets super excited when he sees one delivered! The treats have always been good, fresh, & apparently quite tasty. The toys are the best! So fun & creative. A couple times, Zeus was a little too much of a super chewer & was able to destroy them quickly. Each time, I simply chatted with a customer service rep & a new, tougher toy was shipped. The customer service reps that I spoke with were always kind, caring, & professional. Their willingness to correct any issue was greatly appreciated & respected. I will continue to subscribe to Bark Box & have recommended it to many friends!!

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    Customer Service

    Reviewed April 11, 2020

    Thanks for providing a fun experience for our dogs and their humans. We love getting our box every month. The toys are so creative and the treats are yummy. Customer service is terrific and the boxes are perfect for our pups. Keep them coming!

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    Customer ServiceStaff

    Reviewed April 11, 2020

    Their customer service is the best. They have gone out of their way to make sure that everything was perfect. Laci loves her boxes. She gets so excited when she sees it on the porch. The toys are excellent quality and she loves the treats. She won't eat store bought treats anymore. I would, and have recommended Barkbox to several people. I love them!

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    Customer Service

    Reviewed April 11, 2020

    I cannot say enough great things about BarkBox! From interacting with customer service to receiving orders in a timely manner, it’s always seamless. The toys are well made and Ruby loves the treats! I recommend BarkBox to anyone I can... It is truly one of the best brands I’ve ever used!

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    Price

    Reviewed April 11, 2020

    I love Barkbox and so do my puppies! It's cheap and easy. When it shows up Padfoot and Luna know exactly what it is and get so excited. They get to try different treats and always have new toys to play with.

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    Reviewed April 11, 2020

    I have nothing but satisfaction from Bark Box. They have gone beyond to make sure I am totally satisfied with every product I received. I recently got a Super Chewer and there was no problem changing my subscription to accommodate my new English Bull Terrior.

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    Follow-Through

    Reviewed April 11, 2020

    We have had problems with almost every box. I give feedback and receive platitudes not results. As I have stated before, we will not be renewing! Toys are either too delicate or too big. I have stated (several times) Angel does not like fish. She has eaten a few of the carp treats but that’s all. Yet you still send fish treats... I complain about a toy, get promised a specific replacement and get sent something entirely different. (Finally got the promised item as the toy in this last box). Perhaps I am at fault for expecting people to follow through with their promises.

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    Response from BarkBox

    Hi Vickie.

    Thank you so much for your feedback. We're incredibly sorry to hear about your experience with us recently. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you and your . We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

    Verified purchase

    Reviewed April 11, 2020

    The kids love getting their Bark Box. Can barely get the box open before their noses are inside it. They like the healthier snack choice but not so much the sticks or long chews. Anything that squeaks is always a plus.

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    Customer ServiceStaff

    Reviewed April 11, 2020

    I was unsure about spending the money for a box of dog stuff each month since I’m a single Mom on a VERY tight budget. However I am so glad I did! Each box has a variety of surprises for my girl. She knows the box is for her and is sooo excited each month! Some she kills for the squeaker, others she keeps pristine and treasures them. The treats are always a hit, and the one time Pepper didn’t care for it, you sent a replacement! Great customer service, great communication, great treats, great toys! So happy I budgeted this in each month for my Pepper!

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    Reviewed April 11, 2020

    My dogs LOVE the toys and treats. I especially liked the toys that had toys inside, much longer play once they destroyed the toy. It’s nice to have a variety of treats so they don’t get bored. I have four rescued dogs who benefit from the BarkBox.

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    Reviewed April 11, 2020

    I am very happy with Bark Box. Angel loves the toys and the treats. They are in a toy box and she pulls them out all the time. Loves the squeak toys. She uses them to calm herself and to stay busy. The themes of each box are so cool. I love the themes.

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    Customer ServiceStaff

    Reviewed April 10, 2020

    We got a beagle/bluetick mix in April of 2019, and found out he was a toy destroyer! He LOVES toys (especially stuffed ones) but being a baby he would destroy them and then try to eat the skins. Nothing was working and he was becoming bored. I kept seeing BarkBox on Facebook and they were promoting a pigs-butt. I got online to investigate and started a chat session with a customer service representative. I had already placed a subscription order for a Classic Barkbox, and found out they had a Super Chewer's version (insert huge smiley face!!).

    The customer service rep. explained what it was and changed my subscription so that we would get the Super Chewer box monthly. We chose a 1yr subscription. So far the toys have been very durable. They are heavy and well made and he has not destroyed a single one - although he plays with them a LOT. The treats are aplenty! We share those with our senior Chihuahua who loves them too.

    We have recommended the service to several of our friends who complain of the same issues of toy destruction. My only wish is that at some point they would find a nondestructible plushie (stuffed toy?). No squeaky required, just something he could carry around and not tear apart because he is in heaven whenever he has a new "baby". Benjin looks forward to his "mail" monthly and he knows the box that arrives is for him and his sister Paris!!! Thanks BarkBox for making my kids happy!

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    Reviewed April 10, 2020

    Chewie loves to get his boxes in the mail! He literally tries to eat it open because he knows goodies are inside. We share our toys with his bestie and he also loves to chew up the plastic toys that it comes with. I didn’t think it would be as popular as it is with the dogs and my kids but they all love it and enjoy the experience and excitement.

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    Reviewed April 10, 2020

    I’ve told you over & over again that Shiloh is a big chewer. She doesn’t get to enjoy or play with the toys cause she destroys them a couple minutes after she gets them.??. I’m paying all this money for her to have fun with toys but very disappointed in what she gets!!!!

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    Response from BarkBox

    Hi Laurie!

    Thank you so much for your feedback. We're incredibly sorry to hear about Shiloh's experience with those Super Chewer toys each month. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you both each month. We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

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    Reviewed April 10, 2020

    Most of the boxes were on time and Remi loved them. However, December and January boxes only had 1 toy in each one. Not very happy with that. I also would like to switch to a less hard box. One with cloth toys.

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    Reviewed April 10, 2020

    Barkbox is great, we love getting our box every month and light up when we open it. The themes and ideas are so creative and cute and the treats smell almost good enough to eat at times. Our dog, Taylor, enjoys having new toys to play with each month and a variety of treats. You can check which dislikes are allergens your dog has to customize the box further. It’s really been a great experience overall!

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    Billing

    Reviewed April 10, 2020

    I’ve requested no pork base protein 2 months ago, and have had to throw out the the pork treats received in February and March. The toys are awesome. I had a 400.00 vet bill in Jan from the pork treats that caused severe stomach and intestinal issues. PLEASE no pork anything!

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    Response from BarkBox

    Hi Barb.

    Thank you so much for your feedback. We're incredibly sorry to hear about your pups experience with the treats from recent shipments. We certainly understand the frustration that's been caused by this and know that certainly isn't the experience that we strive to curate for you both. We'd be happy to further discuss everything with you to help make things right. Please be on the lookout for a direct reply from a member of our team to assist you!

    Verified purchase

    Reviewed April 10, 2020

    My pup loves opening her box and getting her two new toys! She’s always so excited and tries to play with everything at once! She’s a mini Aussie so it’s funny to watch! She loves all the treats and has had no issues. Perfect way to show your pet you love them.

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    Transparency

    Reviewed April 10, 2020

    We like Bark Box because it gives our rescue dog a variety of treats and toys that she loves almost every time. She knows when her box comes and is very excited when I bring it in the house. I like that I can customize it and add to it. When we found out she had an allergy I was able to update her my order to accommodate her allergy so she didn't get treats that she was allergic too. When she would shred the toys at first I was able to get tougher toys for her that last longer. So far we have not been disappointed with anything we have gotten from our boxes. Some things (very few) have been just ok, but our whole family are animal lovers so someone has been able to enjoy them.

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    Coverage

    Reviewed April 10, 2020

    Rufus and I look forward to the Bark Box every month. He loves most of the treats and most of the toys. Anytime I have had an issue with a toy not holding up to Rufus, they have replaced it for free. They even recalled one toy, but sent a new one in its place.

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    PriceRates

    Reviewed April 10, 2020

    We love that they come every month. Also that it comes right to the door. Love love the themes every month. Toys they withstand about a week. Yet for him that is great. Not only do I love the themes each week he loves them. It is nice to try the different treats also. I don't have to get that much at the store anymore. If I had the extra money I would definitely get the extra toys every week. Love that the box also comes with description of the toys and little bit of info. Plus not only are the toys Hardy but they do have squeaky toys that he loves. The price is good because the toys last. So instead paying a few dollars every other day we pay a fair price for toys the he really enjoys and last for a few weeks. One of the best things is the great themes.

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    Punctuality & Speed

    Reviewed April 10, 2020

    I can’t describe what happens when Barkbox arrives. Reba can’t wait to bust it open. It’s all about the toys. Here is a clip from February. It’s like this every month. Mad love. One time an Amazon box came that was about the same size, she went nuts. She thought it was her Barkbox. We felt so bad. If you ever need an unboxing commercial/dog hit us up. Reba is your biggest fan.

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    Reviewed April 10, 2020

    This is the best money I have ever spent. My dog gets so excited when she gets her box. She loves the toys and treats! We get the mail everyday and she has to smell it to make sure there is no box and nothing smells like it should be hers.

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    BillingTransparency

    Reviewed April 10, 2020

    I see that I was billed on April 4th but I still haven't received any order updates or received our Barkbox. It would be delightful to get it. Levi looks forward to it every month. Usually I get tracking numbers by now?

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    Reviewed April 10, 2020

    Ruger loves his monthly boxes. There hasn't been a box he didn't enjoy. All toys are holding strong, which is very important for this 85 pound 9 month old. The variety of monthly themes and treats allow for a healthy toy and treat box for Ruger.

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    Staff

    Reviewed April 10, 2020

    My pup know the difference between his Bark Box and others. He gets soooo happy. The themes are very cute each month! If I ever have trouble with toys or treats they are so happy to help change is likes and offer replacements. Thank you Bark Box.

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    Staff

    Reviewed April 10, 2020

    Amazing Experience. The title says it, it's not a subscription box. It's an experience. Scout my mischievous pupper with "adamantium" teeth, LOVES the monthly surprises. Every time it gets home he KNOWS, he seeks it and tries to open it. He knows first thing I will give him one of the chews for him to snack on and then I get into the toys because I can't help myself. It keeps me entertained as much as it keeps him happy.

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    PriceStaffRates

    Reviewed April 10, 2020

    I definitely do recommend Barkbox to my friends. My dog, Lexi, and I have really liked our experience. The staff is very helpful and even offer to send you something else if you or your dog are not happy. The price is very good as well.

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    Staff

    Reviewed April 10, 2020

    Bark box for Boxador. We love Bark Box! Keeps things simple and easy and New toys and treats come to the door every month without thinking about it. I have health issues that prevent me from being able to drive and to make it easy to carry a lot of things. The service is a huge convenience as I don’t have to worry about buying new toys and dog treats and then getting them here whether it’s at the store or online constantly. It’s just taken care of every month.

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    Reviewed April 10, 2020

    We were loving our monthly boxes until February. Whose idea was it to put in angel wings?! Just lost my son, and certainly don’t need my puppy to earn his wings. Poor choice of “toy”. Threw out box, very upsetting.

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    Response from BarkBox

    Hi Suzanne. Thank you so much for taking time to share your feedback. We are so sorry to hear about this experience and for your loss. Please know there was no intention to upset anyone or offend in anyway. We will be sending you a direct message right away to discuss this further and make it right for you and your pack.

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    Customer ServiceStaff

    Reviewed April 10, 2020

    We had the absolute best customer service. When the toys were not lasting, I called and talked with a representative that changed our toys to the toughest. They even replaced one that was chewed up. Since then we have been very happy with every box, toy, and treat.

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    Reviewed April 10, 2020

    Princess Browning is so excited when she sees her box in the mail! She stands, eager for us to open it and smell and see what’s inside! The toys are nice and strong for her since she’s definitely a super chewer!! In her most recent box, she got a beer and bottle opener that are super strength dog toys!

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    CoverageTech

    Reviewed April 10, 2020

    My dog Rory loves Bark Box toys. He recognizes the box, and get excited when I bring it in the house. He knows there is something inside for him. I love bark box not only because Rory enjoys it but because it’s one of the nicest companies. If you have a problem with an item they replace it no questions asked. I wish more companies treated their clients as well as Bark box.

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    Punctuality & Speed

    Reviewed April 10, 2020

    BarkBox is wonderful. Toys are of great quality. It's exciting to see the clever/funny/beautiful toys that arrive. Toast (our pup) recognizes the box now & eagerly waits for us to open up the box & show him his new toys. Only recommendation for BarkBox is to create a "toys only" box. While Toast is a sucker for treats, it also gives him tummy aches with the new treats each month. Toast has given BarkBox as a gift to his best pals & they love it too.

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    Tech

    Reviewed April 10, 2020

    Tough toys, if my dog is able to chew them up, they replace them with no problem. The treats have been enjoyed by my dog. My dog is a very strong chewer so it is hard to find things that he won't chew through.

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    Reviewed April 10, 2020

    Cocoa and I love our monthly BarkBox. Once a month seems perfect as Cocoa is ready for a new toy every couple of weeks. Cocoa can be quite destructive with toys and some of them haven't lasted more than a couple of months. I am always surprised and excited to see the theme each month. A lot of creative people work at BarkBox.

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    Price

    Reviewed April 10, 2020

    Teka loves her monthly Bark Box. She has so many treats, we take a bag to work and share with all the other dogs. We’ve only received one bag of treats Teka didn’t like. The toys are always fun. She still prefers her squeaky tennis ball over all others, but she does play with the other toys as well. I love how affordable the box is.

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    PriceStaffRates

    Reviewed April 10, 2020

    My three babies get so excited when they see their boxes every month because they know treats and toys are inside. They love that each toy comes with a new kind of puzzle (with the end result being a treat). And I love Barkbox because I know what kind of food are in my dogs' treats. They are a great size and I love all the ingredients because of the fact that they are simple, healthy, and there are always new flavor combinations! I can’t express enough how grateful we are for barkbox and its natural treats and durable toys that are safe for my pups. Not to mention a great price! Thank you barkbox! -Zeus, Athena, & Chieftain

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    PriceRates

    Reviewed April 10, 2020

    I love getting the monthly Bark Boxes! My dog absolutely loves them. He is a purebred German Shepherd and for the most part, the toys hold up, which is nice. He absolutely loves the treats too. The best part is I love everything I get for the price I get it at.

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    Rates

    Reviewed April 10, 2020

    Thunder looks forward to the Bark Box each month. When the box comes in the door, he jumps for joy!! He loves the snacks! But, he is getting bored with the toys. Each are made similar from one month to the other. Not interested in them. They are made well, however.

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    Customer ServiceTimeliness

    Reviewed April 10, 2020

    I am able to double my order, if I choose to. I am surveyed to see if my dogs liked what was received and if the toys were strong enough. My dogs love their treats and toys, especially Oakley - see attached picture. I have always had great customer service, too, with immediate responses to any of my questions! Love this service!

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    Reviewed April 10, 2020

    Lola and Coco love the treats and toys they get every month and for that we say thank you for your time and love for animal's happiness and hard work. Lola and Coco are the happiest puppies on the planet.

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    Customer ServicePriceStaffValue

    Reviewed April 10, 2020

    Recommend to all dog parents. They stand behind their products and have excellent customer service. Well worth every penny that we’ve spent- my dogs have loved every treat and every toy and the squeakers have lasted longer than any others we have bought. We couldn’t be any happier with our subscription!

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    Reviewed April 10, 2020

    I get this BarkBox for one of my doggies I walk. She enjoys all her toys, chews and treats! It's a fun treat every month for her and her mom and me her dog walker to look forward to. I like that the treats are nutritious for dogs and toys are cute and fun for pups. And, it's nice to have add on options at times too.

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    Reviewed April 10, 2020

    My dogs can destroy a toy within an hour, I have been able to get a replacement straight away. The treats have been great for my two dogs, maybe not so small ones, as they are 50-70 lbs dogs, maybe more bones.

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    Customer ServicePrice

    Reviewed April 10, 2020

    Always get good quality toys. Last month my box was lost and they shipped a new one with no questions asked! Great customer service. :) Peeta looks forward to his box every month and has saved me money on the long range of buying cheap toys at the store.

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    Staff

    Reviewed April 10, 2020

    My dogs know when the BarkBox has arrived. They get really excited. They love the toys and I love the quality of the toys. The treats are excellent as well. And a good size. Toys have survived my dogs (who can destroy strong toys in seconds).

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    Reviewed April 10, 2020

    My dog loves opening his box every month, and I love watching him enjoy his new toys. I also really love the clever themes each month and how they are reflected in the toys and treats. While my picky dog is about 50/50 on the treats, I share them with friends whose dogs love them. Overall, my dog and I look forward to our Bark Box delivery each month.

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    Reviewed April 10, 2020

    My dog Sadie, looks forward every month to receiving her box-- she's even got down how to open it now! The toys and snacks are always on point and the themes make it that much fun for the humans! Thanks.

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    PriceStaff

    Reviewed April 10, 2020

    Barkbox has been a great resource for my three dogs. I spend much less money on random toys and treats because I know their monthly box will come and provide those items. The toys are long lasting and my dogs love the treats. I know my dogs don't care about the themes, but I personally love them and am excited every month to see what the next theme is!

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    BarkBox Company Information

    Company Name:
    BarkBox
    Website:
    barkbox.com