BarkBox Reviews

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About BarkBox

Get ready to spoil your pup with BarkBox! Every month you’ll receive TWO original toys designed in-house (with the help of their dog-obsessed toy experts), TWO full bags of all-natural treats, and ONE drool-worthy chew. Each box is built around a fun surprise theme for all dog & dog parents to enjoy. If your pup doesn’t absolutely love something, BarkBox will make it right, no questions asked!

Pros
  • Options for dogs with allergies
  • High-quality ingredients
  • Customized to your dog’s size
Cons
  • Subscriptions renew automatically

BarkBox Reviews

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    How do I know I can trust these reviews about BarkBox?
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    Page 8 Reviews 1040 - 1240
    Verified purchase

    Reviewed Dec. 13, 2017

    Bella loves her BarkBox, she knows when the mailman is coming and opens it on her own :). It's always a surprise on what items were going to get and she wont even let me get the tags off the toys before she starts to play with them.

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    BarkBox
    Response from BarkBox

    Aw we're so happy to hear it was a hit for Bella! :) Let us know if we can do anything for you.

    Verified purchase
    Staff

    Reviewed Nov. 27, 2017

    With our first order we modified to include ‘heavy chewer’ toys. First order included plush toys destroyed within 10 minutes (no exaggeration!). I messaged the team. They acknowledged the error, sent replacement. All subsequent orders included plush toys??? We’ll be cancelling.

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    BarkBox
    Response from BarkBox

    Hi there Kristina. We're so sorry to hear of this. We do have a heavy chewer which is at no additional cost which was a mix of more durable but still plush. Then an upgrade super chewer box which is very durable, rubber toys. Sounds like your pup might have been a better fit for our Super Chewer box. I'd love for you to give that a try. I'll send you a message with more information. Again so sorry and we'd like to make it right for you.

    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    Lucy loves her BarkBox. She loves the toys. She gets tired and needs a nap after playing with them. They are all her favorite. She loves the treats as well. We use them for teaching her tricks. The humans like the different themes each month. We think they are really cute, and the toys are adorable. Lucy is such a happy pup!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Awe Yvonne we're glad you appreciate the themes! It keeps the humans on their toes, right? And we're happy it's a hit for Lucy, we love hearing that! Sending Lucy a big hug! :) Thanks for the love!

    Verified purchase
    Staff

    Reviewed Nov. 20, 2017

    Every month when the Box comes Suzie knows it's for her. We sit together and open it. She loves everything you have sent and I enjoy the different themes. Suzie has so many toys I had to get her a new box. The toys are better quality than most in the stores. Some say Suzie is spoiled and yes she is. Thanks BarkBox people you are great.

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    BarkBox
    Response from BarkBox

    Awe Cheryl and Suzie you're great too. Nothing is better than spoiling your pup, right? We hope Suzie is still loving what we send her. Let us know though if you need any adjustments. We're always here to help. Sending Suzie a belly rub!

    Verified purchase

    Reviewed Nov. 17, 2017

    Remington really loves the items in the boxes, although the October box was most definitely disappointing. We were expecting more Halloween styled toys but got something that looked just like what was in previous boxes. The treats seem to be good. She eats most of them. I believe she is down as a big time chewer and Novembers toys have already had the stuffing pulled out completely!! Otherwise we do enjoy the boxes.

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    BarkBox
    Response from BarkBox

    We'd love to hear how it's been going for Remington! Has durability still been an issue? If so we'd like to solve that for you. Please let us know if it's been a hit or if we need to do any adjustments. Hugs to Remington and be sure to let us know. :)

    Verified purchase

    Reviewed Nov. 16, 2017

    We love Bark Box, the art is so cute and the toys are well thought of! The only thing is my Chihuahua would have more fun if you had smaller toys. She cant play with some of them due to the size. Otherwise if I had to pay for the items separate it would be really hard for me to do so! So spoiling her this way is the best for both of us!!

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    BarkBox
    Response from BarkBox

    Michele, sounds like you and your pup are really loving the boxes each month, but we're sorry to hear that the toys are the best fit! We are going to send you a private message!

    Verified purchase

    Reviewed Nov. 16, 2017

    My favorite thing about BarkBox is the treats. My dog will shred the toys in a matter of minutes and then bury their squeaky insides in the backyard, but the treats easily last her all month long! I haven't bought treats at the store once since I started my subscription.

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    BarkBox
    Response from BarkBox

    Sounds like she is having fun until the last bit! Glad the toys and treats are such a hit each month!

    Verified purchase

    Reviewed Nov. 15, 2017

    We love getting BarkBox every month. Our dog Cash is overjoyed any time he realizes it's finally here. The toys are high quality and the treats are great for him. He loves everything about his boxes and we feel it's well worth the money! We have recommended BarkBox to all our friends!

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    BarkBox
    Response from BarkBox

    So happy to hear that!! A happy Cash is a happy life!

    Verified purchase

    Reviewed Nov. 15, 2017

    What a fabulous concept BarkBox is... my dog & I LOVE it!!! We both look forward to its arrival. It is so much fun for me too as all the stuff has a theme and it is so cute. Two enthusiastic thumbs up.

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    BarkBox
    Response from BarkBox

    That's great to hear!! We hope we can continue to rock each box :)

    Verified purchase
    Price

    Reviewed Nov. 15, 2017

    I saw BarkBox on Facebook and knew some friends that were enrolled. I'm happy I enrolled and the boxes are fair in price. The toys are cute and my dogs liked most of the treats that he was allowed to have due to his allergies. These make a great holiday gift idea for friend's pets. It's always a fun surprise to see what they will get.

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    BarkBox
    Response from BarkBox

    Thanks for those kind words Sophia! We are so glad that the boxes are killing it each month for your pup! If you ever do get a treat he can't have, don't hesitate to reach out!

    Verified purchase

    Reviewed Nov. 14, 2017

    My Jacks go crazy when any box arrives as think every box is a BarkBox! One goes crazy with toys and has a collection that strings out all over the house. It keeps him happy. They all love the treats. It is fun to open the box with them. It makes me laugh. Thanks.

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    BarkBox
    Response from BarkBox

    Sounds like it's fun for the whole family! So glad to hear that the boxes are such a hit each and every month.

    Verified purchase
    Process

    Reviewed Nov. 14, 2017

    I love BarkBox!!! So does Mason! He looks forward to it every month! He knows when his box comes and brings it to us to open it. I couldn't love this company more! The treats are great and the toys are extremely durable. They last him a long time and I love that the power chewer program is free! It's such a good value.

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    BarkBox
    Response from BarkBox

    Hey there Nicole and Mason! Just checking in and seeing how everything is going. We hope Mason is enjoying chewing away as always and keep in mind we're here if you need anything. Thanks for the love!

    Verified purchase
    Staff

    Reviewed Nov. 13, 2017

    We absolutely love our monthly BarkBoxes! I do have a destroyer in my house, but honestly I don't mind him destroying every toy once he gets bored with them because there are two new toys coming soon! I also really love the toys that have more toys inside, those toys make me feel like I got more value because you can never have too many squeaky balls! The treats are a great way to find out what your dog does/does not like without spending a fortune. We have a lot of doggy friends, so it's pretty much guaranteed that ONE of the dogs will like them! Great way to learn about your new dog (especially since I adopted mine young with no history), and a great way to make doggy friends in case your dog doesn't like something he's sent.

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    BarkBox
    Response from BarkBox

    Raya, we are SO GLAD to hear that Malibu is having so much fun with the toys each month! And we bet those other pups love you guys for sharing those treats!

    Verified purchase

    Reviewed Nov. 13, 2017

    I have family who gets BarkBox for their pets and I have always thought it was a really good idea, but until November of last year, I didn't have a dog of my own. When I got Miss Harley, I decided a little later on that BarkBox would be the best thing for not only her but me as well. Harley isn't trained (yet) and so taking her into a Petco or other pet specific stores makes my anxiety level go through the roof. Not to mention you spend so much more than you get! But with BarkBox, I can get so much for only $25 a month!

    Harley isn't big on toys, but when she does play with one, she destroys it. So I called BarkBox's customer service. It was the BEST thing I have ever done. Not only did they replace every toy she destroyed for free, they upgraded her toys to heavy chewer toys and they let me trade in one of the two toys for a third bag of treats! Harley may not be big on toys but she sure is big on treats and we haven't gotten a bag yet that we haven't loved! If you haven't gotten BarkBox for your dog yet, you should! It's the best thing for our family!

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    BarkBox
    Response from BarkBox

    Hey there Amy and Miss Harley! We're just checking in to see how you're doing? Has little Miss Harley settled down or is she still loving destruction? Let us know if you need anything at all! As always we'd love to help! Sending hugs your way!

    Verified purchase

    Reviewed Nov. 13, 2017

    We actually have 3 dogs, Bella, Zoey and Laci. Bella especially enjoys the stuffed toys and we have to be careful with Zoey as she will tear the squeaker out quickly if we don't watch her! Laci is not a toy dog but really enjoys the treats!

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    BarkBox
    Response from BarkBox

    Glad to hear that the boxes are a great fit for the whole pack!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 12, 2017

    I have nothing but positives for BarkBox. Bandit has loved almost ALL toys and treats. On the rare occasion he does not like a treat, BarkBox service has sent him another free of charge right away. I love the great customer service but more importantly, I love how happy it makes Bandit. I already have recommended to a friend and will continue to recommend to all. I love that all treats are healthy and don't contain all the junk that you get in mass produced dog treats. Keep up the great work BarkBox. You have a great fan in myself and Bandit.

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    BarkBox
    Response from BarkBox

    Hey we're a fan of yours and Bandit's too! We're so happy to have you two in the pack and thanks for sharing us with your friends :)

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 11, 2017

    I got a monthly subscription for my daughter Megan's dog Mya Bear. She is a goberian. Which is 1/2 golden retriever and 1/2 siberian husky. She was a rescue at 6 months. She is a beautiful and protective dog. Since now she has 2 nonfur siblings Sophia 41/2 and Keith 1/2. I thought she deserved a monthly treat for all she does for her family and me. I called and got tougher toys in her box without any problem because she loves to chew up her toys. But she can't destroy these durable toys and she really enjoys the treats immensely. The BarkBox company has always delivered what they promised at a reasonable price.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Dee, now that's a pack!! We are so happy we were able to find something that fits Mya Bear perfectly!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2017

    Kuda absolutely loves getting her BarkBox. She loves the toys and treats. I love it because the toys are durable and the treats make it great since I don't have to worry about running to the store for more. We look forward to getting them every month. It's exciting since we don't know what is coming in the following month's box.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Tracie and Kuda, we are so excited for you to see what the coming boxes will be! Glad you both love surprises as much as we do :)

    Verified purchase

    Reviewed Nov. 11, 2017

    Teddy always loves the treats in his BarkBox! We especially enjoyed the bone in the box last month. His rain cloud toy has been a big hit! Thank you BarkBox for sending such unique and creative toys for us all the enjoy.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    No thank YOU Nikki! Always happy to make Teddy happy!

    Verified purchase

    Reviewed Nov. 11, 2017

    We love our BarkBoxes, and our little Trixie gets excited every time a new box arrives. We most definitely would recommend a friend to this service, and intend on doing so in the next few days. In every box we have received, we have absolutely no complaints. Keep up the great work.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    What kind words Noel! Don't forget about our referral program!

    Verified purchase

    Reviewed Nov. 11, 2017

    I have subscribed for a little over a year. Jimmy always looks forward to his 'package' every month. I feel BarkBox is a great value, and will continue to subscribe as long as it remains a great value. There are normally 5 items in the box, and they are always of high quality. He still has many toys that are about a year old.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    We're so happy the boxes are so enjoyed by Jimmy!

    Verified purchase

    Reviewed Nov. 11, 2017

    Maggie and Mickey get so excited when they see that BarkBox come into the mail, they love shredding all the goodies inside!! They are so excited to see what’s in the next box!! So good to see the excitement on their faces when playing with their new toys each month. Thanks BarkBox for making it easy for me!!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    We are excited for them to see what's in the upcoming boxes too!! Hope Maggie and Mickey love it just as mush we loving having them in the pack :)

    Verified purchase

    Reviewed Nov. 11, 2017

    The dogs are always excited when the box comes. We open it together and they love to see what is new and exciting. They loved the birthday PupPie in the last box.The pie was to celebrate Zoe's 17th birthday. They all loved the pie!!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Aww Happy Birthday Zoe!! Hope this birthday was the best one yet :)

    Verified purchase

    Reviewed Nov. 11, 2017

    We love BarkBox! It's so fun to see the clever themes every month and our dogs love almost everything they get. We have a Great Dane and a German Shepherd, both look forward to whatever is in their box every month. In our case, the fluffy squeaky toys are the favorites. As for the treats, our Shepherd loves everything but our Dane is more picky. In all honesty though, I think us humans look forward to the box every month just as much. :)

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Sounds like it's fun for the whole family! Glad the whole pack loves everything! And don't hesitate to reach out if your Dane doesn't like some of the treats, we would be glad to replace them for you :)

    Verified purchase

    Reviewed Nov. 11, 2017

    I absolutely love BarkBox. My pug isn't very picky but we've had a lot of snacks that he just hasn't enjoyed. When he hears that cardboard open though he runs into the room and is so excited and it's great for us to have a time to play and to get treats and it's so much fun! I was even sent an extra toy as a surprise once for him and a handwritten note. It was so wonderful. Thanks for everything you do!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Kasondra, we're sorry to hear that Sylo wasn't loving those treats! We would love to make this a better experience for him! We are going to send you a private message!

    Verified purchase

    Reviewed Nov. 11, 2017

    I appreciate the healthy treats and variety of treats in each box. Cowboy loves the squeaky toys and they provide him with good deal of play time before he destroys them. I think Bark Boxes are a good value. We have noticed the Bark toys at Target. We appreciate the fun variety.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Sue, we appreciate your time in these kind words! We do offer tougher toys if Cowboy needs those! Don't hesitate to reach out to us about that :)

    Verified purchase

    Reviewed Nov. 11, 2017

    Lollipop, she loves everything about her box. My sweet baby is blind but she still loves playing with her toys. But best of all is her treats. I like it because I don't have to go to the store and stand in line. It come in the mail. I love it.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Tracy, we love having you and Lollipop in the pack and we are so happy to hear that the boxes are such a hit each month!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2017

    I had a great experience with the person that helped me. I explained how much Lucky enjoyed his BarkBox except for the little dog treats. We were sent a bag of big dog treats as a follow up. I’m looking forward to seeing what’s in this month's box.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Nancy, we are so glad we were able to help and get something that works better for Lucky. We love helping, so don't hesitate to reach out if something isn't best for Lucky!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2017

    We are so very happy with the BarkBoxes that my special girl Nala receives. And also my daughter loves when her baby girl Dibs gets her monthly box as well. Our experience with everyone at The BarkBox Co, We can't wait to see what next month will be.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    We love having you all in the pack! We are even more excited for you all to see what we have planned for the upcoming boxes :)

    Verified purchase
    Customer Service

    Reviewed Nov. 11, 2017

    We have thoroughly enjoyed ordering from BarkBox. Our pup is so excited and knows that box when I bring it in from the mail. We ordered this so we could FaceTime my deployed son (who is co-owner of Griff) every month when it comes. It really brings us all joy to see the excitement. We love that they are themed, we have gotten a real kick out of it. Also the customer service has been top notch.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Wendy, we are so happy to hear what the boxes mean to your family each month! We love that :)

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 11, 2017

    The customer service team was amazing when my dog did not like one of the toys that came in the Box. She ended up sending a replacement toy at no cost to me and my dog was so happy. The products are amazing and she loves her toys and treats. The monthly themes are cute too. I love how healthy it is for my pup!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    A happy pup is a happy life! Always happy and excited to help make your pup happier!

    Verified purchase

    Reviewed Nov. 11, 2017

    My dog Domino loves her BarkBox. High quality snacks. Great variety. Important that food is made in America. Very creative toys. We love the themes boxes. She thinks that any box that gets delivered to the house is for her! Toys keep her very entertained.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Lynda, glad to hear the boxes are enjoyable as well as exciting each month! :)

    Verified purchase

    Reviewed Nov. 11, 2017

    BarkBox is such a fun surprise every month. My dog Ollie and I really enjoy the quality of the products. Whenever he sees a brown box come in the door he thinks it's for him now! Thanks for creating such a great and loyal company.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    No thank YOU for being apart of the pack! We love you and Ollie!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2017

    Kona and I have enjoyed the toys and the treats that come each month. I'm comfortable knowing that the treats are healthy. He gets excited when he sees the toys each time. His collection of toys are growing along with his treats.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Fun for the whole family! Thanks for the kind words Andrea!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2017

    My dog loves BarkBox!! She is a rescue so we were reluctant to sign her up for it but so far she has loved everything, we were afraid with some of the treats but she is a monster and will eat anything you put in front of her. We love it too, it is just a great way to spend time with her. As crazy as it sounds but my boyfriend and I are such dog people that to us it seems perfectly normal!!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Katrina, you don't have to tell us twice about being dog people! We get it :) If you ever do get a treat, or even a toy, that Disney just doesn't like or can't have, reach out! We would be more than happy to replace it for you!

    Verified purchase
    Staff

    Reviewed Nov. 11, 2017

    When I get my BarkBox I can't wait to see it. My dog Casey is a service dog in training & he LOVES the toys & chews he gets. He always is so excited. Sometimes the chews have rawhide which he can't have & I've never had a problem with them sending me a new chew without rawhide! Always want to help out & exceed my level of excellence. Thank you BarkBox for being one of the best companies out there!

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    BarkBox
    Response from BarkBox

    Sarah, thanks so much for these kind words! We sure are always happy and excited to help out. A happy Casey is a happy life!

    Verified purchase

    Reviewed Nov. 11, 2017

    Leonidas LOVES his BarkBox. I have felt it was a great investment, however this last box was possibly geared for a teacup pup. My Leonidas is a Great Pyrenees and is a large puppy whom lays loving waste to any toy given to him. Otherwise, HapPy Barking here.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Andrea, we're sorry to hear that Leonidas' toys were too small. We would be more than happy to make this better for him. We are going to send a private message!

    Verified purchase
    Price

    Reviewed Nov. 10, 2017

    We love all of the boxes we have received to date and would highly recommend them. They are more than worth the money and Bella loves her toys! We subscribed just before we lost Watson. So lucky Bella gets his boxes.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Jodi, thanks for those kind words! Glad the boxes are great each month!

    Verified purchase

    Reviewed Nov. 10, 2017

    BarkBox is more than a gift for my dog. But my dad as well. My father is sick, so as a gift to him I got BarkBox to bless my dad by giving him the chance to give treats and gifts to his baby. Little Peanut. The joy I watch on his face as he watches Peanut run around in circles is priceless. Memories I will hold to my heart long after he's passed. My dad loves Peanut more than anything in the world. And he looks forward every month for the day to open the box for her.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Jessica, words can't express how happy we are to hear this! Our hearts warm for the day the boxes arrive for Little Peanut! You and your father are in our thoughts! Please don't hesitate to reach out if you need anything!

    Verified purchase

    Reviewed Nov. 10, 2017

    My three pups love BarkBox. They have enjoyed every treat we have received so far and I am thrilled knowing they are made in the USA. The toys are clever and well made, and have taken over the top toy spot in the house. Who knew that a subscription service would be better than dear old Mom at picking toys they love. :)

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Hey, no one can replace you Laura!! We still love ya :) Besides, you are the one that signed up Myles, Lexie and Tess! Glad that the boxes are such a hit each month!

    Verified purchase
    Staff

    Reviewed Nov. 10, 2017

    Lucy loves everything in her BarkBox!!!! The only complaint I have is that the box sits at DHL in Stowe, OH for days. Why??? We are anxiously waiting for it. When it comes Lucy can't wait until it's open. She loves every toy and still plays with the ones she received months ago. Great job!!!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Lisa, so glad to hear that Lucy is loving the boxes each month! We're so happy to have you guys in the pack :)

    We would love to take a look and help figure out where Lucy's box is. We are going to send a private message, so we can get Lucy that box!

    Verified purchase

    Reviewed Nov. 10, 2017

    I get so excited when I find my BarkBox in the mailbox!!! We can't wait to see what new suckies Max gets and what new treats the Beagles get! I would recommend BarkBox to anyone who has a dog that they love. All my babies LOVE the BarkBox treats and toys. ❤❤❤

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Amy, we are so happy to have you, Max, and the beagles in the pack! You guys are the best!! :)

    Verified purchase

    Reviewed Nov. 10, 2017

    Our dogs are so happy each month when the BarkBox arrives. They really love the variety of toys that are in the box. As the dog owner we really like that the treats are made in the U.S A. We love BarkBox at our house.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Blair, this is so great to hear! Glad that the toys are fun and engaging for your Cinder each month, and it sounds like the boxes are fun for the whole family! We can't wait for Cinder to get the coming boxes :)

    Verified purchase
    Price

    Reviewed Nov. 10, 2017

    Our dog Milo loves his BarkBox every month! The toys are durable... meaning we have a Mastiff so the toys last more than a day. We love the price! He always knows when his new BarkBox comes too. He waits patiently for us to open it. Thanks BarkBox!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Milo, we are so excited to have you in the pack! Glad to hear the toys are standing up to your chompers :)

    Verified purchase

    Reviewed Nov. 10, 2017

    I love BarkBox, it's by far the best monthly subscription I ever had. My Baby Cakes loves it and gets excited every month. Can't get enough. She always sneaks her toys and plays in secret. I love all the treats that gets put in the box and so does she, thank you for being the best.

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Aww a happy Baby Cakes makes us happy too :)

    Verified purchase

    Reviewed Nov. 10, 2017

    My dogs love their box. We have the medium sized box, and the only suggestion I have would be to make the treats a little bigger because they are more like training treats. They know when their BarkBox is coming, and they go wild when the toys come out!

    Thanks for your vote!
    BarkBox
    Response from BarkBox

    Gina, we are so happy that Lyla & Austin are so excited about the boxes! We would love to send out some larger treats for them, so we are going to send you a private message!

    Verified purchase
    Customer Service

    Reviewed Nov. 10, 2017

    Duke and I love opening his monthly BarkBox. As a growing Lab I have had to change his "Chew" category a couple of times. Totally satisfied with customer service and quality of the items sent. I tend to get overly excited with the BarkBox and Duke has caught on and gets very energetic when it comes to opening his monthly box.

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    BarkBox
    Response from BarkBox

    That's just too cute! We are so glad that this is something you and Duke can open together. We hope those chew toys are standing up to Duke's chompers :)

    Customer Service

    Reviewed Nov. 7, 2017

    I ordered my go with high hopes and expectations I guess too high. I received a box. I feel the toy is too large for my mini puppy American Eskimos. I also wondered if the lamb ears and beef things were ok for a puppy to eat. I got onto the chat-well. The person tells me the chew is edible - which it is NOT. And actually disconnected the chat when I told him. That it is not edible and that was not my question I email with NO response. I email again. I only had the box for 2 days!!! I decided to just cancel. Well I finally get a response - after I cancel!!! And they can send me a tiny toy BUT only if I reactive my account. Terrible customer service!!! Disappointed???? And will let everyone know they DO NOT follow through or have good customer service at all!!!! Sooo disappointed????

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    BarkBox
    Response from BarkBox

    Mary, we are so sorry to hear that your first experience with us was not 100%. We would love to find the best way to make this better for not only you, but also your two pups. We are going to send you a private message so that we are able to resolve this and really make this better for your and your pups!

    Verified purchase

    Reviewed Oct. 25, 2017

    We love knowing that my "Granddogs" are receiving a gift from us. They love everything and we love knowing that the extra chewy is safe for them. The treats are also good we are told! I love the themes. Keep up the great work.

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    BarkBox
    Response from BarkBox

    You win "Best Grandma" award! What a great gift!

    Verified purchase

    Reviewed Oct. 23, 2017

    Our dogs love it!!! Whenever a box is delivered they think it is theirs. I love that each delivery has a theme, and that each toy is actually 2 toys in one!!! We receive a bone treat and 2 different treat bags. I would recommend to anyone. Thank you BarkBox!

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    BarkBox
    Response from BarkBox

    You're welcome Sabrina. :) Thank YOU for being a part of our BarkBox family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    As a veterinarian the quality of my dog's treats, toys, and chews are extremely important to me. I have been very happy with the quality of BarkBox AND the customer service I have received! Awesome products and team that work to make my dog happy!

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    BarkBox
    Response from BarkBox

    Wow, thank you Jill!

    Verified purchase

    Reviewed Oct. 20, 2017

    My black lab is pretty tough on your toys and within 10 minutes after opening the Barkbox, she has destroyed at least one toy. I spent good money on this subscription, so I hate having to throw toys away. I know you will replace them, but I'm of calling every month.

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    BarkBox
    Response from BarkBox

    Hi Sue! Thank you for providing your feedback on your BarkBox experience. I'd like to make some adjustments to your subscription size and durability which should be better suited for your lab. :) We want to ensure it's the best experience possible and we will stop at nothing to make that happen. We've sent a private message with the changes we'd like to make to your account. Once again thank you for taking the time to leave your review and let us know.

    Verified purchase

    Reviewed Oct. 19, 2017

    I love BarkBox and so does my Onyx. They always go the extra mile and I love that they provide different themed boxes of toys and treats every month. They’re a trusted source for both of those things, and I never question it. When I had a shipping issue, I contacted BarkBox and the Happy Team provided me amazing help, and an extra box with poo bags and a free poo Emoji toy because of a past survey I had done explaining. I recommend BarkBox to everyone with dogs and Onyx and I are happy to be apart of such a wonderful thing. I’ve attached a photo of Onyx with her very first box! Thank you BarkBox! :)

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    BarkBox
    Response from BarkBox

    Thank you for the kind words Chyenne! We're so lucky to have Onyx in our pack! Never hesitate to reach out should you need anything. We love hearing from you.

    Verified purchase

    Reviewed Oct. 19, 2017

    Our entire household looks forward to the monthly BarkBox delivery. From the carefully cultivated theme, nutritious and well sourced snacks, to the durable chew happy toys, BarkBox is a bargain. BarkBox toys last longer than any other brands and trust me we have put them all through the wringer. I also dog site through Rover and we are constantly bragging about our BarkBox toys and treats to our new clients. Love the products and the all over marketing plan. Keep up the great work!

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    BarkBox
    Response from BarkBox

    Thank you for spreading the word Harper, it means so much!

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    BarkBox Company Information

    Company Name:
    BarkBox
    Website:
    barkbox.com