PeopleFinders.com Reviews

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About PeopleFinders.com

PeopleFinders.com gives you the ability to run a Background Check on anyone, anywhere. You can easily find Public Records for just about every adult in the United States. Access our data 24/7 from any mobile device, tablet or computer. Use a PeopleFinders' Background Check to obtain useful facts about anyone before making important decisions.

Our detailed Background Reports include records from local, state, and national sources.

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PeopleFinders.com Reviews

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    How do I know I can trust these reviews about PeopleFinders.com?
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    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & SpeedBilling

    Reviewed May 5, 2026

    Avoid using PeopleFinders. They make it impossible to CANCEL a trial membership online, in their Chat function, and when you call and get stuck with ridiculous AI responses that hang up on you. Finally I spoke to a human who said he would Cancel the trial. Within seconds I got an alert from my credit card company asking if I approved a $77 fee from PeopleFinders for an annual membership. Identified as Fraud, my credit card was immediately canceled and a week later the replacement arrived so I've had to change every payment method on every account I do business with.

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    Customer ServiceOnline & App

    Reviewed May 1, 2026

    I paid $1 for a trial and since then they keep trying to take nearly $30 out of my account. I looked on my account info on the website and removed my card and it doesn't show I am subscribed to a membership. I emailed and was told the same thing, I am not subscribed to anything. So why are they trying to take money out of my account?!?!

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      Customer ServicePriceRefunds & PayoutsBilling

      Reviewed Jan. 10, 2026

      This company does not use dual identity verification processes and accepts stolen credit cards for payment. Despite several attempts to address a fraudulent account that used a stolen credit card they refuse to refund the funds charged. Imagine keeping $9.95 in fraudulent charges in lieu of reputation and good customer service. I will never use this company and I will make sure I tell everyone I know. BTW - I spoke to People's Fraud Department and they said they cannot and do not use dual identity verification. I requested to speak to a supervisor and they hung up on me.

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      Verified purchase
      PriceRefunds & PayoutsTimeliness

      Reviewed Dec. 31, 2025

      Scammers- you pay for a $0.95 cent lookup with state information and the very next day they sneak in a $24.95 per month charge. They claim you should have cancelled within the 3 day trial. NON-refundable of course. Now I'm expecting these sneaky slimeballs to "never have received" my cancelation today and still charge me.

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      Customer ServiceContract & TermsSales & MarketingPriceOnline & AppRefunds & Payouts

      Reviewed Nov. 25, 2025

      It's a trap! I don't even know why this website is still in business. I paid 0.95 dollars for one report with no description that I will have to pay 24.97 dollars on monthly subscription after 3 days. Fair enough they charged me this amount and when I tried for cancel it they charged me another 69.95 dollars for upgrade!!! I called them and told me they will not refund cause I agreed to their terms and conditions. I have not agreed to monthly subscription nor requested an upgrade and I have not seen their terms and conditions to agree to 🤣🤣🤣. Don't be scammed.... Stay away

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      Customer ServiceTechPriceRefunds & PayoutsStaffTransparency

      Reviewed Nov. 18, 2025

      The transparency of the company is fraudulent. They tell you that your single result is .$95 and do not tell you that it is for a 3 day trial. Then they state they have results. Be careful with this because my report just contained the phone number that I searched. It said no results found. Hmmm.... did you have results? I think not.

      Prior to you receiving results you are offered a PDF which is emailed. No transparency here either as you just paid for results and they made me believe that I had to do this. After the 3 day trial runs out which you were never told about, they charge $24.95 per month. Luckily I look at items that come out. I made a complaint after canceling to make sure no more funds came out and the agent told me that I didn't have an account, not that I canceled and could still use it. They will not refund money even though they are wrong. Be very leery of trusting this company. They are deceptive and take money fraudulently. They stand firm on Better Business Bureau complaints and refuse to give funds back.

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      Customer ServiceContract & TermsSales & MarketingPrice

      Reviewed Nov. 11, 2025

      They ran a report, charged me for the sign up, then the report and the report said they found no information. What a scam! My son was scammed out of 1,800.00. I was trying to find out where the phone number came from. Prior to the purchase, the AI knew there was no data and they should have stated no information available instead of selling me nothing.

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      Customer ServicePriceRefunds & Payouts

      Reviewed Nov. 3, 2025

      These people steal your money; I was charged for six months @ $29.95; I just didn't notice it on my statement. When I did call, they told me there was nothing they can do, as there is no account with my information. No refund; no stopping the service fee.... their business protocol. I am terrified for the number of elderly people they have done this to. I am 78. I have cut back on expenses....and here is almost $30/monthly out the window. This sure sounds illegal to me. Shame on them.

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      Customer ServiceSales & MarketingRefunds & PayoutsStaff

      Reviewed Oct. 21, 2025

      This place is a total scam. Stay away. Will not refund you for accidentally purchasing and extremely unprofessional. They should not be allowed to operate. You can try contacting them via email and phone. They will run you in circles.

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      Customer ServicePrice

      Reviewed Oct. 12, 2025

      While trying to cancel a recurring subscription, I purchased a lifetime membership in error. I was trying to hot cancel and don't even know how I ordered lifetime for 69.95$, the buttons to cancel are entrenched with this expensive purchase, for something I don't even want. I literally canceled 1 minute after the purchase and the customer service is being unhelpful.

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      PeopleFinders.com author review by Morgan Cutolo

      PeopleFinders is a Data-as-a-Service company that has access to public records on nearly every adult living in the United States. They also offer reverse phone lookup services and criminal record search. Based in Sacramento, California, the company has been in operation since 1988.

      • Free preview: Clients who are interested in using the service can test it out before they pay. The company offers a Free 4-Step Preview, which lets people enter the name of the person they're looking for and then view the list of results to see if their person appears. Clients must then pay to access customer contact information. A one-time report is available for a small fee.

      • Social media searches: PeopleFinders includes a nearly instant social media search, which can return all public and free results from social media sites, including blogs, online bios and videos.

      • Flat rate pricing: PeopleFinders is available for a flat-rate fee of $9.95 per month for basic services. Premium service is available for $29.95 per month and includes unlimited access to current and past contact information, background check reports, birth/death records, marriage/divorce records, criminal records and more.

      • Automatic renewal services: PeopleFinders offers customers the option of having their plan automatically renewed, so they don't have to remember to make payments each month.

      • Reverse phone lookup: Anyone can perform a reverse phone search to find out who has been calling them. Find out the phone type and phone carrier for free, or pay a small fee for a full report.

      by Morgan Cutolo Updates Editor

      Morgan is a seasoned freelance writer and editor residing in Maine. As a contributor to ConsumerAffairs, she tackles a diverse range of topics, leaving no stone unturned to deliver comprehensive and easily digestible content to readers. Her work has been featured on reputable platforms such as Reader's Digest, Taste of Home, Family Handyman, The Healthy and Hunker. She holds a degree in journalism from the University of New Hampshire.

      PeopleFinders.com Company Information

      Company Name:
      PeopleFinders.com
      Year Founded:
      1999
      Address:
      1821 Q Street
      City:
      Sacramento
      State/Province:
      CA
      Postal Code:
      95811
      Country:
      United States
      Website:
      www.peoplefinders.com