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PeopleFinders.com

PeopleFinders.com
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Overall Satisfaction Rating 2.78/5
  • 5 stars
    10
  • 4 stars
    1
  • 3 stars
    1
  • 2 stars
    0
  • 1 stars
    29
Based on 41 ratings submitted in the last year
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PeopleFinders.com gives you the ability to run a Background Check on anyone, anywhere. You can easily find Public Records for just about every adult in the United States. Access our data 24/7 from any mobile device, tablet or computer. Use a PeopleFinders' Background Check to obtain useful facts about anyone before making important decisions.

Our detailed Background Reports include records from local, state, and national sources.

PeopleFinders.com Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 28, 2020

Linzee was very professional and helped me right away. She knew what I needed and was very fast at fixing my problem. I was being charged monthly for something I used once! Linzee helped me fast efficiently and nicely. Thank you LINZEE.

PeopleFinders.com response

Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us—and we agree, Linzee is truly a gem to have on our team! Come back and see us soon.

Best Regards,
Brittany
Customer Care
CustomerCare@Peoplefinders.com

(800) 718-8997

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 22, 2020

    Selena was very helpful getting my refund processed and she was super friendly. I had cancelled membership but somehow was still charged twice today and she quickly refunded these charges and asked if there was anything else she could help with. I didn't need anymore assistance so we got off the phone. I will be waiting for my refund.

    PeopleFinders.com response

    Valerie, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

    Best Regards,
    Brittany

    PeopleFInders.com

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 21, 2020

    I misunderstood my plan when I originally cancelled. The rep I spoke to today was gracious and kindly explained to me what I had done. I was very pleased when she offered to cancel things for and give me a refund, even though it was my mistake that I still had a membership. Wonderful customer service and I wish more companies were as willing to treat customers the way I was treated today. Thank you so much for taking the time to train your employees properly!

    PeopleFinders.com response

    Thanks for the awesome review, Sonja! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

    Best Regards,
    Brittany

    PeopleFinders.com

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 20, 2020

    I had to call in today for billing questions. Linzee took my call and was very gentle, explained everything without sounding at all annoyed. If Linzee was the on the phone rep everywhere I would never send emails again. Thank you Linzee!

    PeopleFinders.com response

    Thank you so much for your kind words, Brianna. We really appreciate you taking the time out to share your experience with us—and we agree, Jordan is truly a gem to have on our team! We look forward to working with you again in the future!

    Best Regards,
    Brittany

    PeopleFinders.com

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 14, 2020

    The lady was nice, positive, and helpful in explaining things. She took care of canceling my account. Explained I had access to my PDF until some date, I forget which one, in October. I am satisfied with that particular part of my customer service experience which is why I stated what I did at the very beginning of my statement!

    PeopleFinders.com response

    Thank you so much for review, Darlene. We really appreciate you taking the time out to share your experience with us. Come back and see us soon!

    Best Regards,

    Brittany

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 27, 2020

    Very satisfied with her customer service. She was helpful and most importantly polite. She explain the matter professional. Glad to have someone care for your concerns or troubles. Great job. Keep up the good work ma'am. You're one of the MVPs in this industry.

    PeopleFinders.com response

    Jose, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-8997

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 24, 2020

    Linzee was very help, kind and professional in every way. I also work in the customer service industry and Linzee truly represents a great attitude. She made my process simple and seamless. You are lucky to have her on your team.

    PeopleFinders.com response

    Frederick,

    Thank you so much for your positive review. We really appreciate you taking the time out to share your experience with us. We look forward to assisting you in the future.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-8997

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 23, 2020

    Fast, friendly, understanding. She knew I made a mistake on free trial days and was understanding. She was able to find my information fast. I did not have to explain myself. I love the service. I just do not need long term and could not afford the fee all the time.

    PeopleFinders.com response

    Patricia, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

    Best Regards,
    Brittany

    PeopleFinders.com

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 22, 2020

    I had great experience with the website and customer service too, it help me to find my boyfriend and would recommend this website to my friends. Customer service help me when I need the refund and help me to cancel my subscription too. Thank you.

    PeopleFinders.com response

    Thanks for the awesome review, Kayla! Please let us know what we can do for you in the future.

    Best Regards,
    Brittany

    PeopleFinders.com

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 13, 2020

    She was very helpful and professional. Got what I needed taken care of quickly. Plus the wait time was not that long as it only took about two minutes to get connected. Also she seemed like she knew what she was doing.

    PeopleFinders.com response

    Thanks so much for the review, Elizer! Come back and see us soon.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-8997

    Be the first one to find this review helpful
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    PeopleFinders.com author review by Ben Mannes

    PeopleFinders is a Data-as-a-Service company that has access to public records on nearly every adult living in the United States. They also offer reverse phone lookup services and criminal record search. Based in Sacramento, California, the company has been in operation since 1988.

    • Free preview: Clients who are interested in using the service can test it out before they pay. The company offers a Free 4-Step Preview, which lets people enter the name of the person they're looking for and then view the list of results to see if their person appears. Clients must then pay to access customer contact information. A one-time report is available for a small fee.

    • Social media searches: PeopleFinders includes a nearly instant social media search, which can return all public and free results from social media sites, including blogs, online bios and videos.

    • Flat rate pricing: PeopleFinders is available for a flat-rate fee of $9.95 per month for basic services. Premium service is available for $29.95 per month and includes unlimited access to current and past contact information, background check reports, birth/death records, marriage/divorce records, criminal records and more.

    • Automatic renewal services: PeopleFinders offers customers the option of having their plan automatically renewed, so they don't have to remember to make payments each month.

    • Reverse phone lookup: Anyone can perform a reverse phone search to find out who has been calling them. Find out the phone type and phone carrier for free, or pay a small fee for a full report.

    by Ben Mannes Home and Personal Security Expert

    Ben Mannes is a noted subject matter expert in public safety, exam integrity and investigations. He began his work in public safety in 1994 and has a Master’s Degree in Organizational Leadership and a Bachelor’s Degree in Criminal Justice from California Coast University. He is both a Certified Exam Security Professional and Certified Protection Professional.

    PeopleFinders.com Company Information

    Company Name:
    PeopleFinders.com
    Year Founded:
    1999
    Address:
    1821 Q Street
    City:
    Sacramento
    State/Province:
    CA
    Postal Code:
    95811
    Country:
    United States
    Phone:
    (800) 718-8997
    Website:
    www.peoplefinders.com