PeopleFinders.com

I really appreciate the professionalism that Shawn showed throughout the call. I was concerned that I had a reoccurring membership and had been double-billed. Shawn immediately put me at ease and provided me with all of the information that I needed to be comfortable that things were taken care of. He deserves 10 stars out of 5 if it would be possible for me to give him that. You got a good customer service representative in Shawn. Thanks for hiring such great people who understand the importance of providing friendly, high quality customer service. Kudos!

Shawn was awesome... I always... I was very mad when I called and his voice and cool attitude calmed me down instantly and he correct the issue immediately... Make that guy a boss!!!! Pay him double what he makes now. Please fix the issue that i had to deal with... It could really mess someone up, especially nowadays when times are tough and money is tight. I wasn't able to buy dinner last nite cause my account was empty...

I called in to request a refund for unauthorized charges and I was lucky enough to get Elena on the phone. She listened to my concerns and she opened up my account to verify. She then said she was going to put me on a brief hold so that she could go over it with her supervisor. She came back right away and explained how they were going to correct the account and give me a refund. I was so happy that they didn't give me a hard time about my complaint. Elena was very soft spoken and easy to understand and communicate with. Thank you Elena for your support.

Abbiegale was very courteous and took care of my membership cancellation promptly. She was very attentive to my request. I am satisfied with the service I received today. I had was specific objective and Abbiegale took care of the cancellation

There was an issue last year of signing up twice by mistake when the system made you submit twice. It had charged me twice, and I had just called back and canceled the whole thing. I called today because I was upset that I was automatically renewed, when I had canceled it last year. I wanted to give kudos for my experience with rep Elena with PeopleFinders.com. She was very professional, kind, and thorough with addressing my concerns. I really appreciated her assistance with my account. Great job Elena!

Great site, just got everything I needed so it was no need for the subscription anymore. Also great customer service, helped me really quick and was so respectful. I would recommend this site to anyone looking for any information they need.

Did a reverse phone search using this excellent service. Unfortunately picked a monthly membership charge instead of a one time search fee. Called it in and they fixed it without any hassle. Great service and great customer service. Thanks.

I didn't want to extend my subscription and was charged anyway. Melissa gave me a refund like I requested. They charged my account when I tried to cancel my free trial and didn't go through. I call last week and the person I talked to didn't complete my request and Melissa took care of it and she was awesome. Still hasn't hit my account but was told it might take a day or two.

She was wonderful, handled my problem very quick and easy. The best customer service I ever experienced. Clear communication, no bad attitude at all. Situation was handled with care. Thank you much! Also I loved PeopleFinders a lot too!

The customer service representative was professional and pleasant to communicate with. She understood the purpose of my call and my need. She quickly resolved the matter in a short period of time. It was a very nice experience to be assisted by an individual with highly valued and quality customer service skills. Thank you!