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Used this site ONE time. Cancelled the service the following day. I was charged 2.95 cancellation fee but then was also charged a 24.95 fee for something. It was cancelled well within the free trial period. Beware. Do not use. It's all a lie. Calling the BBB, my bank and whomever else I need to on this matter.
Every day PeopleFinders pop up while I'm on AOL Mail, showing defamatory information about me; I've contacted them, asking to cease these defaming statements, however to no avail. Are PeopleFinders, Safecart & Verispy all the same company? Joyce **.
We are not linked to any of the websites you've mentioned. You can remove your personal profile by following the link below. Also, if you are referring to "pop-ups," this is because you have allowed the website to send you information in your browser. We will send you a private message with instructions on how to stop the pop ups from appearing. Below is the link to have information opted out of the database.
I recently noticed that there was a charge from Peoplefinders on my credit card and do not understand how they are charging my account. I called the company to try to resolve the issue and their response was to basically say that it was my fault and would not tell me how long they have been charging my account as I never remember using it. The woman who I talked to was to say the least unprofessional. She was unable to answer questions and became rude to say the least. I would have liked to talk to a supervisor to try to resolve this. Is this company a scam? Jim from NY.
I am sorry that you have had this experience with our company. I would be more than happy to look into this issue for you. Please send me your email address on file so that I can assist you further.Best Regards,
I had to look up my ex because I am suing him, I was told on the site that it would be 1$ or so, I found the information and thought that was it, got a confirmation email about the amount. HOWEVER, I looked at my statement in my bank account and it signed me up for a membership, one that is more expensive than their premium first month! I checked for an email telling me that I got signed up, but nothing. It’s misleading and a scam.
It sounds like you may have signed up with a trial membership that wasn't cancelled in time. I would be more than happy to look into this for you. If you would please send me a private message with your email address on file with us, I would be more than happy to rectify the issue for you.Best Regards,
The company worked with me and resolved the issues for me . Thanks Peoplefinders
Was only suppose to take 1 dollar from my my acct but took around 45.00. I did not sign up for any membership. When I called them they said it was a legitimate charge. This site is designed to scam you. Do not use them. They get 0 star for me.
I would be more than happy to look into this issue for you. Please privately send me a response with your email address on file with us so that I can locate your account to rectify the issue for you. I look forward to your reply.Best Regards,
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I search for my husband's record. We need his divorce decree. All PeopleFinders found was his addresses over the year. What a JOKE! BTW I was very careful not to be enlisted in a trial, PeopleFinders open several windows with offer for trial, almost clicked on one, the "No Thank You give me my Report" are very small letters under the very Big "GET REPORT" button. What a SCAM.
I tried to get a $1.95 background check, and it signed me up for a monthly membership at a much higher cost without my approval. It also kept bringing popup windows with boxes trying to fool me into signing up for more memberships. I wasn't even mailed a receipt of the membership. This company is a scam.
We would be more than happy to take a look into this for you. Please send us the email address you used to make your purchase so that we can rectify the issue for you.Best Regards,
I heard my ex-husband was dead; I could not find info on this, but it did not show our 1980 divorce nor his second divorce. I cannot trust his current address, as it showed his old home address (with both of his now deceased parents still listed as living there). I knew most everything already and wanted a PAID service to give me true up to date info...not this useless mess.
Unfortunately, we cannot guarantee any type of record. We will show you exactly what has been publicly reported on the individual. Every company has access to the same information and it will only be updated if the consumer fills out public record documents that would give us new information. We are unable to offer a refund, however, we can offer you a courtesy search to use at any time. Please let us know if this is something you would like.Best Regards,
In the attempts to verify a divorce date for my husband's former marriage, we went to PeopleFinders.com and did a search on him. The site stated that there were records and so we purchased the one time report. Not only did it not show his former marriage and divorce date, but it didn't show his current marriage to me! I contacted PeopleFinders.com for a refund for information that was promised but not delivered. Their response was that they could not refund my money, but would offer me another search.
I responded that I have no need for another search and want my money back. That was 9 days ago and they never replied. Buyer beware: They lure you in by stating that there are records on the person you searched. But the records you receive will be outdated, incorrect, and missing. I could care less about the couple of bucks I spent on this search - it's about the principle. Scam 100,000 people out of 2 or 3 dollars and you've got a thriving business running a b.s. company.
Unfortunately, we cannot guarantee marriage/divorce information, as every state has different limitations on what they will give out. This is something that is listed upon making your purchase with us. We are unable to offer a refund for the product but we can offer you a courtesy search as the representative has. Please let us know if this is something you would like.Best Regards,
I asked for a report on an individual that had been married 3 times, divorced 2 or 3 times had been arrested (I'm told) for public **. I was looking for confirmation of the last item. The resulting report showed none of this even though all of the wives were noted as associates. No marriage. No divorces. No arrests or convictions except speeding tickets. I asked for my money back. This site is bogus. Look for someone else to do searches for you.
Unfortunately, some states do not allow marriage/divorce information to be available online, you would need to contact that specific county to see their policy. The same goes for criminal records. Different states have different laws regarding public records. We will also not have sealed/expunged records. Although we are unable to guarantee information, we are more than happy to look into your account to see what we can do for you. Please contact us.Best Regards,
Few things to point out about this pos site: If they fool you into purchasing a one time report for any amount they will automatically sign you up for a membership. In the first month you will be charged for your one time report and membership. They store your credit card info and will not allow you to delete it from their website. They send you one email to say you made an account with them and one email to say you purchased a report.
They do not send any emails after that. And they never send one with any details about this said subscription you signed up for, that is right not one! Like typical subscriptions who send thank you emails for your payment every month. So they fly under the radar until you catch on. When you catch on and call to dispute. They will make you believe at first that 3 months is all they will refund. Until you push a little harder than 6 months becomes a huge favor from them. The representatives and supervisors are trained to manipulate you into believing that you in fact agreed to this subscription. And they will also tell you that no other subscription services (every single one of mine does) send a thank you for payment email every month that you pay. Then they ask you and I quote if you will take any accountability here because it is your fault.
When you finally realize you are talking to someone who is trained to get you to believe that you are partially responsible, you will hang up and dispute it through your credit card instead. After you have wasted 2 hrs of your life you will do what I did and try to stop this from happening to others. I have not logged into my "PeopleFinders account" since the day I made the one time purchase and today when trying to dispute these charges. They charged me for a service that I never used or even thought about since making my one time purchase. And charged me for it every month without my consent or notification. They are a scam. They are fraudulent! They are trained in the art of making people believe they agreed to their scam. Do not I repeat do not fall into this trap.
I am very sorry that this was your experience with our company. Our subscription services are all listed before registering and if chosen to sign up with, you must provide an electronic signature stating you understand the terms. The trial is also listed on your original purchase receipt. We understand if this was not intended and are happy to help where we can. I am happy to look into this for you if you would provide me with your email address.Best regards,
I tried to login in to People Search to find my long lost cousin. I was ready to pay, could not remember my password, had them send me my password, tried to log in and could not. Called cust service, was told I could not use my account because MY email was under someone else's name! I told them, "You just sent me an email for my password change, my only email for the last 20 something yrs." Asked for a supervisor. Was told next that email belonged to someone else, could not tell me who. I said, "This person committed a fraud, I needed the info to see what else had been done." Did they not ask for any other proof of identity? No was the answer. I told them they were horrible, and the worst business ever!! BEWARE!! Your emails are not SAFE!!! DO NOT USE THEM!! Be WARNED!!!
Our policy is to close out any account that has been compromised. We apologize that you were not able to log in but you do have to option to create a brand new account if you so wish by using a different email address. We apologize for any inconvenience this may have caused.Best Regards,
I wish I would have read all the 1 star reviews before spending 30$ on something Google tells me for free. This website has false advertisement. I wanted to look myself up knowing my history. This site promises so much information that they would be able to find, but has majorly failed to deliver. DO NOT WASTE YOUR MONEY IT IS A SCAM. All you will see is your old phone numbers and relatives phone numbers. You have to keep paying money on top of what they already promise 30$ would find you. If you call they will give you some lame excuse so I just gave up and am eating a 30$ loss. Do your research before making these scammers more rich than they already continue to get off poor people's money!
I am very sorry that you were not satisfied with your purchase. With public record data, nothing can be guaranteed. Our service offers consumers the ability to see what public information is available in one report, we do not guarantee any specific result. I am more than happy to look into your account to see if there is anything I can do for you. Please send me your email address that you used to register.Best Regards,
To test out the service before purchasing I decided to check out someone that I already knew had a criminal history- None of their information was provided whatsoever, they didn't even have correct phone numbers so I contacted customer service and explained the problem and Jennifer ** the "Department Manager" hoping that they would be reasonable about the situation and the lady had no ** about the website's lack information- Correct or otherwise- I paid $30.00 for a BS report. I asked to speak with a supervisor and according to Mrs. **, she was the only one who could "help me" She was rude and inconsiderate and the website is a complete SCAM!
Criminal record information is allocated differently within each state and county. They are the ones who determine what online databases can have depending on their laws. This is something that is out of our control and that we do not guarantee to have. We apologize that you did not get the results you were hoping for within your report. I am more than happy to look into your account if you would like to send me your email address on file.Best Regards,
I joined, but the second time I wanted to log in I forgot my password. When I entered my e-mail address to get a message reminding me of my password, the system claimed not to recognize my address. So it seems this company are indeed swindlers.
If you would like to send us your full name along with your email address you have registered with, we are more than happy locate your account.Best Regards,
They charge 95 cent just so you can view your prior addresses, but the hidden fee is that 9.95 that they are not upfront about. You can see your address at their first page when you do your search. Don't waste your time and money, they are going to charge you an additional fee for a criminal background check. I thought that is what I was going to see when I sign up. They showed me that same address history that was on the first page. When I called in to cancel there is also a 2.95 cancellation fee and the representative was rude and she hung up on me. Don't waste your time and money with this company. THIS COMPANY IS A SCAM!
I sincerely apologize for you having this experience. Our website does offer multiple products at different price points. A background check is going to run a bit more expensive than a name search. I would be more that happy to look into your account for you to see what you had purchased. If it is not what you are looking for, I would be more than happy to assist you further. Please send me your email address on your account with us.Regards,
Purchased a monthly subscription 3 days ago. Go to log in today and it turns out my account was canceled and the site told me to call customer service. I promptly called customer service and was told that I would be issued a refund. Around 5 minutes later I received an email saying that a refund would NOT be issued and to call customer care??? So, I call again and end up speaking to the same lady, she tells me that a refund would not be issued and nothing she could do. I ask her why she said a refund could be issued but then turns around and doesn't do as promised, her answer? Talk to a manager...
Total scam artists! I called back again and spoke to another rep and oh boy did she not know how to do her job. I try to tell her that I needed a refund since my account was canceled and she goes into a screaming fit telling me "HOW DO YOU EXPECT US TO GIVE YOU A REFUND IF YOU CANCELED YOUR ACCOUNT"?
I let this lady continue her fit for a bit and then I finally respond, "Ma'am, I did not cancel my account, when I logged in it was disabled and I couldn't use it". Oh boy did she go silent. "You mean you didn't cancel," she says, "Yep I did not". Next words, "Well I can't help. Talk to a manager." Don't use this company. Thankfully all of our calls are recorded, will be taking them to the bank ASAP and doing a chargeback. Hopefully I can get these recordings uploaded to YouTube tomorrow and let people hear these unprofessional customer reps firsthand.
I apologize that this seemed to be your experience with our company, this is certainly not how we conduct our business. I would be more than happy to look into your account and not only listen to the recorded call so that I can address this but also rectify the billing issue for you. Please send me your email address on file so that I may further assist you.Best Regards,
I searched a phone number, it said it would only cost $3.95 so I figured “why not? May as well. What’s 4 bucks?” So I paid the $3.95 for a reverse phone number lookup one-time report. The total in my cart was $3.95 TOTAL (so it said) but very dishonest and misleading and no fine print even either... Next thing I know I get an email that I was charged $12.95 for a membership when I never once agreed to a membership or to $12.95 and then on top of that charged me the $3.95 too and the report said name and address were available and then in the report, it’s blank!! What a rip off!!
After the fact I came across a different company that was amazing called TruePeopleSearch and it was FREE and instant and showed me a ton of information! It showed me name, address history for 10 years, cell phone numbers landlines, personal and work email addresses and relatives and possible associates. Blew my mind how this rip off company can charge and give you nothing. So mad. Dishonest company. Now I have to go through all this cancellation process by sending them an email?! Fun.
I am very sorry that this was your experience with our company. I am more than happy to look into this issue for you. I would need your email address on file with us; if you could please send me a message with that information, I would be more than happy to rectify this for you.Best Regards,
I paid my subscription fee and couldn't log in. I forgot my password and went to retrieve it from mail and couldn't log back into the site. Said that that account was already registered and should try another account. Sorry. Will get out of this service as soon as possible. It SUCKS! Read too many reviews after the fact, that so many people have been taken from this site. You pay for the service and then you can't get the report, Not very good business.
I am very sorry for the inconvenience. I would love nothing more than to help you with your issue. If you would send me your email address on file, I can look into the issue for you. You may also contact our customer care at the number below and we can assist you directly.Best Regards,
Just like everyone else, I was taken by this company's bait and switch scam. The service they over charge for is very bad and their customer service is even worse. Very rude and uncaring service reps. Overall I would NEVER recommend this service, there are many other better companies out there, DO YOUR RESEARCH, don't be taken by this scam. They will charge you more than what and when you call back to cancel and get a refund they will tell you to take a hike... YOU HAVE BEEN WARNED!
I am sorry that this was your experience with our company. If you would please send me your email address associated with your account, I would be more than happy to look into the account for you to see what we can do.Best Regards,
I signed up for 1 month at $19.99. I was billed $39.00. When I emailed the company they said, "We don't give refunds, We're sorry you didn't get the results you wanted." Results? Lol. What results? I looked up myself and about 10 other close family and friends and all it showed on every report was old phone #s, addresses and possible relatives. It's a scam thru and thru. I can Google my name and find 10x the info. My "package" included death, marriage, divorce, liens, addresses, relatives' phone numbers, criminal records, etc. And none of those ever showed up except like I said old #s, possible relatives and some addresses.
This is legit a scam. I will be contacting the Better Business Bureau and whoever else I think I need to. I feel extremely taken advantage of and basically robbed... I even told them, "Keep the $19.99 I knew I was paying but refund the other $19." Ha. They don't give refunds. If you use this website you will be beyond angry. It's straight thievery on PeopleFinders.com part. I will continue to contact whoever I can until this is resolved. I am beyond upset at this point... I wish to God I had read some reviews because they all say what I'm saying "ripoff, scammed, lied to, overcharged and on and on and on." By the way they have a 1 * rating and that's just because you have to press that to go any further. So PeopleFinders.com make this right. You've done scammed enough people.
I am very sorry that this was your experience with our company. If you would please send me your email address so that I can look into this for you, I would be more than happy to help.Best Regards,
Absolutely useless, most of the information is not correct or incomplete. I looked at my information to verify the accuracy of others and mine was completely outdated and most was incorrect. I cannot trust that whatever information they give on others is accurate.
I am sorry that the information you received was not helpful to you. Unfortunately, public records cannot be guaranteed to have any specific type of information. You are simply paying for us to conduct a search on your behalf. If you would please send me your email address associated with your account, I would be more than happy to look into this for you.Best Regards,
100% scam. I was trying to figure out what was on my criminal background report. They did not have one arrest nor any charges and I've been arrested more times then use taken a ship at McDonald's. I called for a refund and it says they cannot guarantee or backup the information. I said what does this membership guarantee and she's like nothing...
I am sorry that you are not satisfied with your purchase with our company. Please send me your email address associated with your account so that I can look into this for you.Thank you,
Every time you click on continue or a report you get a new price prompt. The only information returned was what I entered plus an address and cell phone which are no longer useful since he is dead. No information regarding birth, marriage, divorce or death was returned. No criminal records returned. When I ran it again it took me to a report on a site Persopo which required another subscription and money. What a scam. Do not use this company.
I am sorry that this was your experience with our company. I would be more than happy to look into this for you. If you would please send me your email address, I will be able to locate your purchase to see what I can do.Best Regards,
My friend and I were messing around on this site today and not only did it have very little information on it to begin with all the information it did have seemed to be pulled out of thin air. They overcharged us $35 from our original purchase! Then proceeded to deactivate our account with no refund! This is ridiculous and we are out more money then we signed up with. Do not use this website. You could very easily get any of this information off Google or Facebook and it would be more likely to be correct.
I am very sorry to hear that this was your experience with our company. I hope to be given the opportunity to resolve this matter for you. If you would please send me your email address associated with the account, I can look into this for you.Best Regards,
Our company has used PeopleFinders for both business and personal use. This site is bogus. For $9.95, you will receive less information than a basic Google search. Moreover, if you contact customer care for a refund not only do you have to jump through hoops to verify account information, they will inform you that their information is compiled of public information. Basically, search Google. No refund will be issued simply because they "compiled a report," which took less than 30 seconds but more time than typing a name in on Google. Total scam!!!
I apologize that this was your experience with our company. If you would please send me your email address associated with your account, I would be more than happy to look into this for you.Best Regards,
WORTHLESS!!! Their "report" shows none of my marriages, divorces, children, sisters, parents or any relative as "relatives" and no traffic violations. (I WAS born, wed, divorced and had traffic violations.) Shows numerous people as relatives who ARE NOT related. When I asked for a refund, they only offered to do ANOTHER search. May as well take your 9.95 and throw it right in the harbor!!! Their actual reply... "Our system searches through billions of public records and collects every piece of relevant information. The charge you paid was for us to conduct a search on your behalf, not to return a specific result. We are unable to provide a refund, but we will be happy to offer you another search at no additional cost." Wow! BILLIONS of records and every piece of relevant info and although they have all my addresses, they couldnt find birth/death/marriage/divorce/etc.
I am applying for a government job and needed to obtain public records like divorce, traffic, and criminal records of which I paid an extra amount $11.95 to receive a one time report, hoping it might save me some time with gathering the data and dates, and the report only included potential address and relative information that was only about 60% accurate. It produced 3 marriages with people that I had never even known. Only 10% of public record with no way to further pinpoint my identity or search parameters. And it continued to attempt to con me into further charges as I began looking for the missing information. I thought it would save me time, but it ended up costing 2 hours and $12.00 more than it was worth. Shouldn't try and get people to pay more for traffic and criminal checks only to be shafted.
Please send me your email address associated with your account so that I can look into this for you.Thank you,
If I could give no stars, I would. I know PeopleFinders will be replying to this review stating "we do not guarantee all the info will be in the report. Certain states, and or counties list the information that can be disclosed". Guys, just look at their weak ** response to the reviews on here. I just wasted 29.95 for no background check. I know what is on my background, I just wanted to confirm something.
When you pay the initial 29.95, they try and swoop you in to get their special. "Come and get 50% if you sign up for monthly reports." or, "Pay an additional 9.95 for reverse phone lookup." I'm telling you, do not, I repeat, DO NOT give them your money. There are better websites, and other resources than wasting your money here. If you are looking for a detailed report, do your due diligence and go to the counties which you may have had a case in. This website is garbage, and frankly, they should be ashamed of themselves for false advertising.
I paid the $3.95 for a reverse phone number lookup one-time report. The page button to order says "get report now". All I got is an email saying it will take 24 hrs and another email welcoming me to the membership. How dishonest is that? On top of it all, they mislead you by showing results found but you must pay to get them, but, the fine print says there may actually not be any results. Money for nothing. I did not agree to membership, I did not get my report NOW. I bet I do not get my requested refund, either. I hope karma exists. Finally, don't call them. They don't care.
Some of our reports may take up to 24 hours to get information on. This is to ensure you are getting everything that may be out there on the individual you are searching on. If you would please send me your email on file, I would be more than happy to take a look into the issue for you.Best Regards,
PeopleFinders.com expert review by Ben Mannes
PeopleFinders is a Data-as-a-Service company that has access to public records on nearly every adult living in the United States. They also offer reverse phone lookup services and criminal record search. Based in Sacramento, California, the company has been in operation since 1988.
Free preview: Clients who are interested in using the service can test it out before they pay. The company offers a Free 4-Step Preview, which lets people enter the name of the person they're looking for and then view the list of results to see if their person appears. Clients must then pay to access customer contact information. A one-time report is available for a small fee.
Social media searches: PeopleFinders includes a nearly instant social media search, which can return all public and free results from social media sites, including blogs, online bios and videos.
Flat rate pricing: PeopleFinders is available for a flat-rate fee of $9.95 per month for basic services. Premium service is available for $29.95 per month and includes unlimited access to current and past contact information, background check reports, birth/death records, marriage/divorce records, criminal records and more.
Automatic renewal services: PeopleFinders offers customers the option of having their plan automatically renewed, so they don't have to remember to make payments each month.
Reverse phone lookup: Anyone can perform a reverse phone search to find out who has been calling them. Find out the phone type and phone carrier for free, or pay a small fee for a full report.
Best for: parents, individuals and people utilizing online dating sites.
PeopleFinders.com Company Information
- Company Name:
- Year Founded:
- 1821 Q Street
- Postal Code:
- United States
- (800) 718-8997