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PeopleFinders.com

PeopleFinders.com
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Overall Satisfaction Rating 4.69/5
  • 5 stars
    96
  • 4 stars
    6
  • 3 stars
    4
  • 2 stars
    1
  • 1 stars
    7
Based on 114 ratings submitted in the last year
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PeopleFinders.com gives you the ability to run a Background Check on anyone, anywhere. You can easily find Public Records for just about every adult in the United States. Access our data 24/7 from any mobile device, tablet or computer. Use a PeopleFinders' Background Check to obtain useful facts about anyone before making important decisions.

Our detailed Background Reports include records from local, state, and national sources.

PeopleFinders.com Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2021

So I actually had forgotten or so I thought I had forgotten the email address I used to sign up and once I informed the representative she did acknowledge and empathized with me. I was actually requesting a password change so I could get into the site to cancel my membership as the deal wasn't as good as it made it out to be... However, that isn't what this is about.... The Representative was actually proactive in making sure my membership was cancelled so that I wouldn't have to go through the process of resetting the password to login to my account just to cancel the membership and that actually saved me some time and I appreciated that. Hence the reason 5-star Rating :-).

PeopleFinders.com response

Sharae,

Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

Best Regards,
Brittany
Customer Care
CustomerCare@Peoplefinders.com

(800) 718-8997

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 27, 2021

    The experience was great. I was happy with what was done and how it was done. Did not need to ask for more help and did not need to call the manager. There was no trouble for her signing into my account. I was pleased with the time and courteous that she showed me. She was sweet and had manners unlike some companies that I have had to deal with. I am happy with the service all the way around. I hope that I can recommend them to some other people as well and they are as nice to them as they were to me. Keep up the good work on your employees. I believe you will go far.

    PeopleFinders.com response

    Ellen,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-899

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 10, 2021

    I called to make sure that my membership cancellation, which I had attempted to do online last night, had, indeed, been processed and that I wouldn't be charged for another month. I also had a couple questions about membership (Exactly when does a membership renew? The website says something about a 30-day month, which is confusing. Will I still have access to the reports I requested?) Selena answered my call after only a couple rings. She was courteous and professional throughout our call, and she provided me with the information I sought. Receiving this sort of service gave me confidence to renew membership if I should wish (and could afford) to do so in the future.

    PeopleFinders.com response

    Valerie,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-8997

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 3, 2021

    I had sent many emails explaining what I tried signing up for online. I found the Customer Number to call. I explained to Ms. ** that I wanted the $1.95 trial to try to find my father and it snowballed into a Premium Membership. And, for that initial offer, it didn't reveal anything pertaining to my Dad and I didn't recognize any of the names. She was so kind and helpful. She listened to my long explanation, due to my disability. I'm so upset about my Dad, being charged for something that I didn't sign up for...she was calming and said she would the care of it. I had deleted the account, so further time she spent with me on the phone. She's an asset to your company and is an experienced Customer Service Representative. I thank her for calming me down and handling my situation promptly!

    PeopleFinders.com response

    Ms. Dale,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-8997

    Be the first one to find this review helpful
    Rated with 5 stars
    profile pic of the author
    Verified Reviewer Verified Buyer
    Original review: Oct. 19, 2020

    The employee was very helpful on the process of my request to cancel my subscription. She was straightforward, kind, and helpful. I really appreciate it. People to communicate with me at a very simple and understandable level. She was able to answer every question that I have common and she was able to fulfill every request that I have made on the call. I honestly did not expect to be able to talk to a real person, instead I was expecting to talk to an answer but because at 1st I thought I was being scanned. But I was so relieved to hear the voice of an actual person that I can talk with and fulfill the request of canceling my subscription. I am so happy Khama and therefore I will give the service of the call positive positive rating.

    PeopleFinders.com response

    Daniel,

    Thank you so much for your positive review. We really appreciate your business, come back and see us soon!

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-8997

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 10, 2021

    I had the objective of canceling my subscription as well as to have a refund issued. Selena, was more than wonderful with helping me complete my objective and she did so with efficiency and kindness and it was a fantastic experience.

    PeopleFinders.com response

    George,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-899

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 9, 2021

    Linsee was one of the best Customer service person that I have encountered. Polite, efficient and business was taken care of. She was kind and helped me with what I needed. You have an excellent lady working for your business.

    PeopleFinders.com response

    Pansy,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-899

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 6, 2021

    Selena was wonderful! I was signed into the website and was trying to follow the directions on how to cancel my membership. The dashboard did not have what it said should be there. She offered to take care of cancelling it for me. How gracious!!! Isn't that sad that the service she offered is so rare. (Somebody actually offering to help.) She was awesome!!!

    PeopleFinders.com response

    Dawn,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-899

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 6, 2021

    Selena was very nice and professional. Answered my question in a timely manner. I wanted to be sure that I wasn’t paying for a subscription and she assured me that I did not sign up for one. I appreciated her help.

    PeopleFinders.com response

    Lois,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-899

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 2, 2021

    I spoke with a very nice lady about someone I was tracking. I had received an email from y’all saying it was going to take longer and I figured probably cost more to find him. She was very nice, wonderful attitude with very plain spoken voice. She never got upset with me or anything. It was certainly nice to get a customer service rep that nice and someone you could understand.

    PeopleFinders.com response

    Jan,

    Thank you so much for taking the time to review your positive experience with our Customer Care, we are happy that we could assist you.

    Best Regards,
    Brittany
    Customer Care
    CustomerCare@Peoplefinders.com

    (800) 718-8997

    Be the first one to find this review helpful
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    PeopleFinders.com author review by Ben Mannes

    PeopleFinders is a Data-as-a-Service company that has access to public records on nearly every adult living in the United States. They also offer reverse phone lookup services and criminal record search. Based in Sacramento, California, the company has been in operation since 1988.

    • Free preview: Clients who are interested in using the service can test it out before they pay. The company offers a Free 4-Step Preview, which lets people enter the name of the person they're looking for and then view the list of results to see if their person appears. Clients must then pay to access customer contact information. A one-time report is available for a small fee.

    • Social media searches: PeopleFinders includes a nearly instant social media search, which can return all public and free results from social media sites, including blogs, online bios and videos.

    • Flat rate pricing: PeopleFinders is available for a flat-rate fee of $9.95 per month for basic services. Premium service is available for $29.95 per month and includes unlimited access to current and past contact information, background check reports, birth/death records, marriage/divorce records, criminal records and more.

    • Automatic renewal services: PeopleFinders offers customers the option of having their plan automatically renewed, so they don't have to remember to make payments each month.

    • Reverse phone lookup: Anyone can perform a reverse phone search to find out who has been calling them. Find out the phone type and phone carrier for free, or pay a small fee for a full report.

    by Ben Mannes Home and Personal Security Expert

    Ben Mannes is a noted subject matter expert in public safety, exam integrity and investigations. He began his work in public safety in 1994 and has a Master’s Degree in Organizational Leadership and a Bachelor’s Degree in Criminal Justice from California Coast University. He is both a Certified Exam Security Professional and Certified Protection Professional.

    PeopleFinders.com Company Information

    Company Name:
    PeopleFinders.com
    Year Founded:
    1999
    Address:
    1821 Q Street
    City:
    Sacramento
    State/Province:
    CA
    Postal Code:
    95811
    Country:
    United States
    Website:
    www.peoplefinders.com