PeopleFinders.com

I had sent many emails explaining what I tried signing up for online. I found the Customer Number to call. I explained to Ms. ** that I wanted the $1.95 trial to try to find my father and it snowballed into a Premium Membership. And, for that initial offer, it didn't reveal anything pertaining to my Dad and I didn't recognize any of the names. She was so kind and helpful. She listened to my long explanation, due to my disability. I'm so upset about my Dad, being charged for something that I didn't sign up for...she was calming and said she would the care of it. I had deleted the account, so further time she spent with me on the phone. She's an asset to your company and is an experienced Customer Service Representative. I thank her for calming me down and handling my situation promptly!

The service just wasn't right for me and it's always a chore to close the account. So glad it was Guadalupe who took my call. She made it so easy for me. She checked status of my account, explained exactly what to expect because she'd take care of everything and she did. Couldn't have been any easier for me. She's the best.

Selena was friendly and helpful. She handled my request efficiently and made it easy. I appreciated her attitude and assistance. She found my account and realized I attempted to cancel. She explained I only canceled one service, but I was unaware I had signed up for multiple services. She issued a courtesy refund and canceled my additional subscription.

The employee was very helpful on the process of my request to cancel my subscription. She was straightforward, kind, and helpful. I really appreciate it. People to communicate with me at a very simple and understandable level. She was able to answer every question that I have common and she was able to fulfill every request that I have made on the call. I honestly did not expect to be able to talk to a real person, instead I was expecting to talk to an answer but because at 1st I thought I was being scanned. But I was so relieved to hear the voice of an actual person that I can talk with and fulfill the request of canceling my subscription. I am so happy Khama and therefore I will give the service of the call positive positive rating.

I misunderstood my plan when I originally cancelled. The rep I spoke to today was gracious and kindly explained to me what I had done. I was very pleased when she offered to cancel things for and give me a refund, even though it was my mistake that I still had a membership. Wonderful customer service and I wish more companies were as willing to treat customers the way I was treated today. Thank you so much for taking the time to train your employees properly!

Salina took care of what I called in for today and even though she tried to be polite I could hear a little bit of an attitude in her voice when I asked her for a confirmation number. Was not sincere.

I did not expect to have multiple charges as a result of what I thought was a one-time search. The search results were not accurate and I do not want to use the service again. Was happy that one phone call put an end to the charges and resulted in a refund.

Customer rep was very professional and quick to assist and handle my request. I wish all companies had employees like this. She was knowledgeable about my request and knew what to do to successfully take care of the request. She was pleasant and respectful and did it all in a quick timeframe.

I signed up for a seven day free trial and after that it was 1495. Three days after I signed up my account was charged 2495 and I really wasn’t able to find any information in that one day that I use the services that I was looking for. She was fabulous. No questions asked to take care of the situation and then explained why I was charged after three days.

I spoke with Selena. She was very nice and polite and helped get my subscription canceled. She was Very professional, and I would rate her people skills excellent! I have rated Selena with 5 stars due to her customer service.