Checkr

Checkr Reviews

Checkr Reviews
4.5(2)
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About Checkr

Headquartered in San Francisco and Denver, Checkr was founded in 2014 as a background check company that focuses on fairness and inclusivity during the hiring process. Using a combination of human expertise, artificial intelligence and machine learning, it captures an individual’s criminal records, driving records and employment verifications.

Pros & Cons

Pros
  • Flexible pricing
  • Optional add-on services
Cons
  • Possible third-party fees
  • Past lawsuits

What is Checkr?

Checkr aims to make background checks more affordable, faster and more inclusive. According to its website, it believes that everyone deserves a chance and employers should be given the opportunity to understand a candidate’s background check fully to make a final decision.

Checkr offers background check services for everyone — including yourself. You can choose to buy a check on yourself or someone else or use Checkr for any sized business.

How does Checkr work?

Depending on your background check needs, you can get started with Checkr by selecting how many checks you plan on purchasing per year. You will then complete your personal information.

Checkr uses its artificial intelligence-powered platform to provide a comprehensive view of a candidate's criminal history. It also conducts a Social Security number (SSN) trace, sex offender search, global watchlist search, national criminal search and county criminal search.

Checkr services

Checkr offers a variety of packages and plans designed to meet the unique needs of businesses of all sizes. The company's services are customizable to each client, and it also offers add-on features, such as motor vehicle reports (MVR) and professional license verification.

  • Basic+: This is the quickest and most basic package offered and covers SSN trace, sex offender registry, global watchlist records and national criminal records.
  • Essential: This is the most popular option, according to Checkr’s site, and it includes a more complete criminal history. This check includes everything from the Basic+ along with unlimited county criminal search.
  • Professional: This level of background check includes everything from the first two packages as well as an education verification and current employment verification.

Outside of background checks, Checkr also offers onboarding and employee payment services.

Checkr pricing

Checkr offers transparent pricing for both individuals and small businesses. For companies that plan to run more than 300 checks per year, discounted volume pricing is available, but you will need to request a specialized quote.

Here are the starting prices at the time of publishing for the most common services:

  • Basic+ check: $29.99
  • Essential check: $54.99
  • Professional check: $79.99
  • Federal criminal records check: $10
  • Motor vehicle report: $9.50
  • Clinic-based drug testing: $60

FAQ

How long does a Checkr background check take?

Most background checks through Checkr take between three and seven business days to complete. A session can take longer if Checkr needs personal information or a document from you.

What’s included in a background check with Checkr?

The company that requests the background check can select which screenings it prefers. For example, a company could request motor vehicle records along with criminal history. All information obtained in a background check from Checkr comes from public records.

How does Checkr handle disputes or inaccuracies in its reports?

If an individual finds an inaccuracy in their Checkr background check, they can file a dispute. Checkr has a process in place to investigate and correct any inaccuracies.

Is Checkr legit?

Checkr is a legitimate company that is used by many well-known corporations, like Netflix and Uber. However, the company has been involved in several lawsuits related to the accuracy of its information, indicating some challenges in its operations. In a 2021 lawsuit, one man alleged he was denied work with Uber and Lyft for a 20-year-old misdemeanor conviction wrongly reported as a felony conviction.

Checkr Reviews

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    How do I know I can trust these reviews about Checkr?
    • 4,477,293 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Customer Service

    Reviewed April 5, 2024

    I had a very positive experience with Checkr. I've had background checks go through within five minutes or at most, it would be a couple of days. Also, Checkr's customer service has been very attentive. When I reach out to them, they always resolve the issue within a matter of hours.

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      Customer ServiceStaff

      Reviewed Nov. 17, 2023

      Checkr's customer service was great. It's hard to change passwords and we needed some more guidance on maiden names versus legal names as well as how best to handle those. They answered our questions. Our experience was pretty seamless and they met our expectations.

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      Checkr Company Information

      Company Name:
      Checkr
      Website:
      checkr.com