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Checkr Reviews

4.8
225 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About Checkr

Headquartered in San Francisco, Checkr was founded in 2014 as a background check company that states a focus on fairness and inclusivity during the hiring process. Using a combination of human expertise, artificial intelligence and machine learning, it captures an individual’s criminal records, driving records and employment verifications.

Visit checkr.com
Pros
  • Flexible pricing
  • Optional add-on services
  • Accessible for individuals and businesses
  • Volume discounts
  • Additional employer tools
Cons
  • Potential added fees

Helpful Reviews

Birmingham, AL
Verified purchase
I had a very positive experience with Checkr. I've had background checks go through within five minutes or at most, it would be a couple of days. Also, Checkr's customer service h...

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Lexington-Fayette, KY
Verified purchase
Checkr's customer service was great. It's hard to change passwords and we needed some more guidance on maiden names versus legal names as well as how best to handle those. They an...

Read more

What is Checkr?

Checkr aims to make background checks more affordable, faster and more inclusive. According to its website, it believes that everyone deserves a chance and employers should be given the opportunity to understand a candidate’s background fully to make a final decision.

Checkr provides background check services for individuals and businesses of all sizes. Customers can purchase checks on themselves or on others, depending on their needs.

» COMPARE: Best Background Check Companies

How does Checkr work?

Depending on your background check needs, you can get started with Checkr by selecting how many checks you plan on purchasing per year. You will then complete your personal information.

Checkr uses its artificial intelligence-powered platform to provide a comprehensive view of a candidate's criminal history. It also conducts a Social Security number (SSN) trace, sex offender search, global watchlist search, national criminal search and county criminal search.

Checkr services

Checkr offers a variety of packages and plans designed to meet the unique needs of businesses of all sizes. The company's services are customizable to each client, and it also offers add-on features, such as motor vehicle reports (MVR) and professional license verification.

  • Basic+: This is the quickest and most basic package offered and covers SSN trace, sex offender registry, global watchlist records and national criminal records.
  • Essential: This is the most popular option, according to Checkr’s site, and it includes a more complete criminal history. This check includes everything from the Basic+, along with unlimited county criminal search.
  • Professional: This level includes everything from the first two packages as well as unlimited state and federal criminal searches.

Checkr also offers a wide range of individual reports and services, including:

  • Federal, state and county criminal and civil checks
  • Alias searches
  • Employment, education, license and reference verifications
  • DOT services, including CDLIS checks, physicals and clearinghouse searches
  • Drug testing, including random, on-site and occupational health assessments
  • International background checks
  • I-9 verification
  • Adjudication tools, such as Assess and Postal Adverse Action

Checkr also provides onboarding and payment tools for employers through its Checkr Onboard and Checkr Pay platforms.

Checkr pricing

Checkr offers transparent pricing for both individuals and small businesses. For companies that plan to run more than 300 checks per year, discounted volume pricing is available, but you’ll need to request a specialized quote.

At the time of publishing, Checkr lists these prices per report/check:

  • Basic+: $29.99
  • Essential: $54.99
  • Complete: $89.99
  • Federal criminal records: $10
  • Motor vehicle report: $9.50
  • Clinic-based drug testing: $60

Note: This is not a complete list of available services, but it offers a helpful reference point for Checkr’s overall pricing structure. Full, transparent pricing is available on Checkr’s website, including details on passthrough fees (surcharges imposed by certain third parties to access public records) and other potential charges, such as after-hours drug testing fees.

FAQ

How long does a Checkr background check take?

Most background checks through Checkr take between three and seven business days to complete, though some are faster or slower. Delays can occur if Checkr needs additional personal information or documents from you.

What’s included in a background check with Checkr?

Checkr background checks include only the screenings requested by the employer or organization. These can range from criminal history to motor vehicle records, with all information sourced from public records. Checkr offers several packages along with individual reports and add-on checks.

How does Checkr handle disputes or inaccuracies in its reports?

If you find an inaccuracy in your Checkr background check, you can file a dispute. Checkr investigates disputes and corrects any confirmed errors.

Is Checkr safe to use?

Yes, Checkr is safe to use. It follows strict security standards, including ISO/IEC 27001:2013 certification and SOC 2 type II compliance, and uses strong encryption (SSL and AES-256) to protect data during transfer and storage.

Does Checkr contact your employer?

Yes, Checkr may contact an employer during employment verification if other methods like payroll login or third-party databases don’t provide enough information. When needed, Checkr researches and reaches out to the employer to confirm job details. Reports include notes on employer contact attempts.

Still have questions?

Is Checkr legit?

Yes, Checkr is a legitimate background check service widely trusted by companies like DoorDash, Uber and other large employers. Its technology-driven platform aims to deliver fast, affordable and fair screenings that help businesses make informed hiring decisions.

Overall, Checkr is best suited to businesses seeking a scalable, AI-driven background check with flexible pricing and add-ons. It balances speed, cost and inclusivity, but may have occasional reporting errors that require disputes. With strong security standards and transparent pricing, it is ideal for midsized to large employers needing volume discounts and customizable packages.

Checkr Reviews

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    Our review standards

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    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 25, 2026

    The background check with Checkr was very smooth. They kept in contact with me via email asking questions when needed in a timely manner, and provided feedback as needed. I would use them for my business as well. They were very thorough and did their job very quickly for the most part. You can't rush but so much when waiting on others to supply you with information.

    Thanks for your vote!
    Checkr
    Response from Checkr

    So glad the process was smooth for you, Velor! Thanks so much for sharing this, and for the kind words.

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      Verified purchase
      Punctuality & SpeedStaffEase of Use

      Reviewed Aug. 16, 2026

      I had a great experience with this online background checking company. The process was simple, straightforward, and easy to navigate. The information was provided quickly, and the overall service was professional and convenient. I especially appreciated how easy it was to use the website and access the information I needed without a complicated process. The service was efficient, reliable, and well organized. I would definitely recommend this company to anyone looking for a convenient and professional online background checking service. Great experience overall!

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Jorge. Glad the process was straightforward and the site made things easy for you.

      Verified purchase

      Reviewed Aug. 8, 2026

      I seem to see they’re pretty good and they systems they’re great for reports everything. I ask him they give it to me. I don’t have no complaints with them. I recommend to all my friends. They are great and everything.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Hi Jaime, thank you for sharing this! We're glad our reports and process have worked well for you, and that you got what you needed when you reached out. We appreciate you recommending us to your friends!

      Verified purchase
      Punctuality & Speed

      Reviewed Aug. 8, 2026

      The Checkr services are prompt, accurate, trustworthy. One can have a confidence in them. I wish that this organisation should continue working like this in future to maintain its glory in future. One can imagine how many efforts one has to go find in details of someone's background and that too with truthfulness.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Hi Parmod, thank you for the kind words! We're glad our process has felt prompt, accurate, and trustworthy to you, and we appreciate you recognizing the effort that goes into getting a background check right. Thanks for taking the time to share this!

      Verified purchase
      Customer ServicePunctuality & SpeedRatesTransparency

      Reviewed Aug. 8, 2026

      Upon my submission of dispute, your response was lightning fast. After taking immediate action to revise my background, I received double confirmation via a direct copy as well as link to your website to view. Also, you went above and beyond by letting me know that I can request that you send my updated background directly to the employers. How wonderful! I definitely rate you 1000 stars and recommend you to anyone. All business should run efficiently like you guys! Thank you!

      Thanks for your vote!
      Checkr
      Response from Checkr

      Hi Brittanie, thank you so much for this! We're glad your dispute was handled quickly, and that having both a direct copy and the option to notify employers directly made the process feel transparent. We really appreciate you taking the time to share this!

      Punctuality & SpeedStaff

      Reviewed Oct. 15, 2026

      My background is completely clear, yet Checkr delivered an inaccurate report. To make matters worse, there is no way to connect with a live agent to discuss or resolve the error. I am left sitting and waiting with zero assistance. Highly unreliable service and very frustrating customer support.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Sorry to hear this, Frank. I want to look into what’s going on and make sure you get the right help. I’ll reach out to you directly.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 14, 2026

      I’m glad that there is a service who checks everything on an individual. Great service.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Qamar. We appreciate you sharing your experience.

      Tony, Checkr Support

      Verified purchase
      Staff

      Reviewed Oct. 14, 2026

      Good, nice one. It helps me so well so good. Thank you so much. Good job

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Enobie. We’re glad we could help.

      Tony, Checkr Support

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 13, 2026

      I aim to please and serve my customers by delivering one 100% delivery time and caring for your food as if it was mine I usually call my customers if I’m running late or if the food isn’t ready, I love to relate with my customers and treat them with respect and always wear smile when I’m around them.

      Thanks for your vote!
      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 13, 2026

      I’m glad for seeing a good friendly helpers and quickly replying.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Magdy. Glad our team made a good impression.

      Tony, Checkr Support

      Verified purchase
      Staff

      Reviewed Oct. 13, 2026

      My experience with Checkr was great. The process was simple, smooth, and easy to understand. Everything was handled professionally, and I am very satisfied with the service I received. Thank you!

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Anthony. We appreciate you taking the time to share this.

      Tony, Checkr Support

      Verified purchase
      Punctuality & SpeedEase of Use

      Reviewed Oct. 12, 2026

      The platform was clean and easy to use. Instructions were clear. The background check finished quickly.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Kunal. We’re glad the experience was a smooth one.

      Tony, Checkr Support

      Verified purchase
      Staff

      Reviewed Oct. 12, 2026

      Timely results, thorough and just the facts, option to save results for personal records in PDF format.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Kenzie. Glad the results were useful and easy to keep on hand.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 10, 2026

      Good service to use. I like the reviews on this application.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for the kind words, Ganga. We’re glad it was a good experience.

      Tony, Checkr Support

      Verified purchase
      Staff

      Reviewed Oct. 10, 2026

      Very very satisfied with this part of the process and it is truthful and professional and I would recommend this to a friend with absolutely no problems at all.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks so much, Jeannie. That means a lot to hear, and we appreciate the recommendation.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 10, 2026

      I think your service is really accurate, practical and efficient.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Andres. Glad the process worked well for you.

      Tony, Checkr Support

      Verified purchase
      Punctuality & Speed

      Reviewed Oct. 9, 2026

      Quick and done within one day! I was told up to 1 week.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Really glad it went smoothly, Joel. Thanks for taking the time to share.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 9, 2026

      Great job. I really appreciate that and let the company know the results in. Thanks, great work. Thanks a lot.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Will. We appreciate you taking a minute to let us know how it went.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 8, 2026

      It took no time at all for my background check to download.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for the feedback, Laura. Glad it went quickly for you.

      Tony, Checkr Support

      Verified purchase
      TechPunctuality & Speed

      Reviewed Oct. 8, 2026

      Glad my background check came back fast. I need to get back to driving.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Glad it worked out for you, Paula. Thanks for letting us know.

      Tony, Checkr Support

      Verified purchase
      Punctuality & Speed

      Reviewed Oct. 8, 2026

      It’s a privilege to let your organization make me really satisfied about how this process was so quick and accurate.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Haisne. We’re glad the process went smoothly for you.

      Tony, Checkr Support

      Verified purchase
      Honesty & Transparency

      Reviewed Oct. 8, 2026

      In today’s world, It's important to know that my complete background check was completed. I feel more confidence and proud. I been living a good honest life doing the the right.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for taking the time to share this, Peter. Glad we could get your check wrapped up, and best of luck with what’s next.

      Tony, Checkr Support

      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Oct. 7, 2026

      > My background check with Checkr was smooth and fast. After I submitted the requested information, the process moved quickly and I received my completed report within a day. The status emails kept me informed the whole time, and the candidate portal made it easy to track progress. Great experience overall.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for taking the time to share this, Chaoxiang. We’re glad the process went smoothly for you.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 7, 2026

      Very accurate and precise, details were very descriptive.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for taking the time to share this, Elijah. We’re glad the report met your expectations.

      Tony, Checkr Support

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 7, 2026

      The background check completed by the company was done in a quick manner and the results will help me get back to work. Thanks.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for the kind words, Kenneth. Glad it went well, and best of luck with what’s next.

      Tony, Checkr Support

      Verified purchase
      Punctuality & Speed

      Reviewed Oct. 7, 2026

      The best thing to use Checkr fast and reliable for your

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for the feedback, Nagi. We’re glad Checkr worked well for you.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 6, 2026

      My experience with the process was very smooth and straightforward. The steps were clear, and everything was handled efficiently without any major issues. I am quite satisfied with the overall service provided.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Jules. We're glad the steps were clear and everything went smoothly.

      Tony, Checkr Support

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 6, 2026

      Excellent experience with Checkr. The process was quick, easy, and professional. I received clear communication and everything was handled smoothly. I’m very satisfied with the service and would definitely recommend Checkr to others.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Gunja. Glad the process went smoothly, and we appreciate you recommending us.

      Tony, Checkr Support

      Verified purchase
      Staff

      Reviewed Oct. 6, 2026

      The Checkr servide is an excellent opportunity to check your background and to have all the documents ready in PDF form. It is really helpful, thank you so much for the support.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Ana. We're glad having your documents ready in one place was useful.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 5, 2026

      Great job on everything that this app has to offer. Security.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Kendra. We're glad you had a good experience and appreciate you sharing it.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 4, 2026

      Everything was very easy to get done. The process was not complicated at all.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Olivia. Happy to hear it was simple from start to finish.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 4, 2026

      I have had good experiences with Checkr. I think they are very good at checking your background.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Appreciate the feedback, Jeffery. Thanks for taking the time to leave it.

      Tony, Checkr Support

      Verified purchase
      Staff

      Reviewed Oct. 4, 2026

      Very helpful this review like this is very important to us to know if you are qualified for the work I applied.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Emmanuel. Glad the process was helpful, and good luck with the job.

      Tony, Checkr Support

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 4, 2026

      Great, fast and sufficient, very friendly and smart system.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Aldeja. Glad you found it fast and easy to use.

      Tony, Checkr Support

      Verified purchase
      Punctuality & SpeedStaffEase of Use

      Reviewed Oct. 4, 2026

      Quick and easy to get started. Everything is very user friendly.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Amanda. Glad getting started was simple for you.

      Tony, Checkr Support

      Verified purchase
      Punctuality & SpeedStaffEase of Use

      Reviewed Oct. 4, 2026

      Quick and painless. Great job. This is a very streamlined process that's both user friendly and thorough.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for the feedback, Kabril. We're happy the process felt smooth from start to finish.

      Tony, Checkr Support

      Verified purchase
      Staff

      Reviewed Oct. 4, 2026

      Excellent services management company for delivery services.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for taking the time to leave this, Mahamadou. Good luck with the delivery work.

      Tony, Checkr Support

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 3, 2026

      I had a very good experience. The staff were friendly, helpful, and professional. Everything was explained clearly, and the service was handled smoothly. I appreciated the good customer service and how comfortable they made me feel. I would recommend this business to my friends and family.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thank you, Benjamin. We're glad our team made the experience a comfortable one, and we appreciate you recommending us.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 3, 2026

      Thank you so much for your patience with me. I will share.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks, Claudy. We're glad we could help, and we appreciate you sharing it.

      Tony, Checkr Support

      Verified purchase

      Reviewed Oct. 3, 2026

      I have never had a problem with checkers nor any problem with background checks.

      Thanks for your vote!
      Checkr
      Response from Checkr

      Thanks for the kind words, Zanetta. We're glad your experience has been a smooth one.

      Tony, Checkr Support

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      Checkr Company Information

      Company Name:
      Checkr
      Website:
      checkr.com