US Search Reviews
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About US Search
US Search is an online tool that provides background checks and person searches. It pulls information from public records, including criminal records, social media profiles, property records and more. You can search by name, address or phone number. The site offers free basic searches, but you'll have to pay for a membership to get more in-depth information.
- Free basic search
- Hassle-free cancellation
- Sources updated daily
- Trial membership available
- Extra fees for premium report
- Subscribers don’t get all add-ons
What is US Search?
US Search offers background checks and person searches by name, address or phone number. The site also lets users search criminal records, social networks, public records, property records and more. The site features an email search function that finds a person’s name, social media data, address history and more. It also offers reverse phone lookup. US Search activity is confidential.
US Seach’s premium reports contain information on address history, phone numbers, aliases, maiden names, associates, properties, home value, lawsuits, misdemeanors and felonies. Users must agree not to stalk the person they search, use the information for blackmail, harass the person or confront the person if they’re dangerous.
How does US Search work?
US Search offers some free services and paid premium services. The company uses a proprietary search engine to comb through billions of public records, websites and other sources. You can search by a person’s name to find their current and past addresses, phone number, household members and home value; search by phone to find name, address, utility verification and more. You can also find names associated with specific addresses.
When you enter a name, US Search generates a free report that includes basic information like relatives, age and location history. The paid subscription includes extended data searches for further details, including social media accounts, sex offender data, criminal records, images, friends, financial assets, court records and contact information. You can choose from instant search reports, advanced person searches or background checks.
US Search provides additional information for extra fees. When you sign up, your report is available for instant online viewing with the option to download and print.
US Search costs
A paid US Search subscription includes unlimited person and phone searches for $19.95 per month or $49.85 per quarter. Additional services require other fees; for instance, access to national criminal records costs $19.95, marriage and divorce records cost $2.95 and email address information costs $2.95. A trial membership is $1.99.
US Search FAQ
Can you remove your information from US Search?
US Search uses public records and info to conduct person searches — a person cannot opt out of inclusion in these databases.
Does US Search provide criminal background information?
Yes, US Search accesses arrest records, though these records don’t necessarily confirm a conviction.
How does US Search get its information?
US Search accesses public records like court records and weapons permits. The company has developed a proprietary search engine to query billions of records and websites. Its criminal background information comes from state and local databases nationwide.
Is US Search a safe site?
US Search is confidential. The site provides a private and safe 256-bit encrypted connection.
Is US Search legit?
While US Search is not a substitute for a background check when hiring or screening potential tenants, the service is legit and provides free basic background info. For those who want further details, a paid subscription includes reports that show date of birth, address history, arrest records, phone numbers, court records, government license info and social media profiles. The company’s proprietary search engine accesses public records from state and local databases and cross-references multiple data sources to ensure accuracy.
US Search Reviews
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- 4,879,673 reviews on ConsumerAffairs are verified.
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- 4,879,673 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 20, 2025
This was very helpful, interesting, and informative, especially when I can see stuff I didn’t know about Hunter, as far as the eye can see anyway, and also some other stuff relating to him, again as far as the eye can see. I’m glad I learn about this from a far in a way where I’m not a creep or a weirdo for having done something like this.
Hello Kendra,
Thank you so much for your thoughtful feedback! We’re glad to hear that you found the information helpful, interesting, and informative. It’s great to know that USSearch gave you the opportunity to learn more in a way that felt respectful and appropriate.
If you have any additional questions or need further assistance, please don’t hesitate to contact our support team at 888-712-0108 or by emailing us at support@ussearch.com. Our team is available to help during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.)
Reviewed March 19, 2025
I read on Facebook that a 50-year old [younger than me] friend died suddenly. I've known him since his birth. I've known his parents since 1950. I wanted to send a condolence letter to his widow. Now I know where to send my letter. I have used US Search for a couple of years and found the company to be accurate 90% of the time. US Search brings old friends together better than social media. I will keep my US Search subscription.
Hello Richard,
Thank you for taking the time to share your experience with US Search. We are truly sorry for the loss of your friend, and we’re glad that our service was able to help you reconnect and send your condolences to his family during this difficult time.
It means so much to hear that you find US Search to be a reliable tool for bringing old friends together, even more so than social media. We appreciate your continued trust in our service and are honored to be a resource you can rely on.
If there’s ever anything we can do to assist you, please don’t hesitate to reach out. We’re always here to help.
Best regards,
US Search Customer Support📞 888-712-0108
📧 support@ussearch.com
Reviewed June 4, 2024
So much better than Spokeo and TruthFinder. Also, the speed at which you process and present information is awesome. Very easy to use and intuitive. You make my job easier and I will be a return Customer! Will definitely recommend to others. Looking forward to many more searches. Thanks again, you guys are the best!
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with US Search, and we look forward to providing you with our services again in the future.
Reviewed April 29, 2026
I paid my money got no report? Looking for Dina ** middle name born in 1966, mother name Marie **, father eddie did live in Hammonton NJ. I think in Egg NJ now? If I don't get report will never use your service again? Will try another company and will tell all not to use you?
Hi Richard,
Thank you for reaching out and sharing your experience. We understand how frustrating it can be when you are unable to find the information you are looking for.
The information in our reports comes from publicly available records and third-party sources. Over time, the availability of certain records may change due to updates in public record databases, restrictions imposed by data providers, or individuals exercising their rights to suppress their personal information from our platform. Source data is sometimes reported or entered inaccurately and is generally not free from defect. We are not the original source of this data, and we always recommend independently verifying any information before relying on it.
We can confirm that your account has been successfully canceled and a full refund has been processed back to your original payment method. Please allow 3-5 business days, depending on your financial institution, for the refund to reflect in your account.
If you have any additional questions, please don't hesitate to contact our Customer Care team at (888) 712-0108, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,USSearch Customer Support Team
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Reviewed April 28, 2026
She was very kind and patient and resolved my issue. It was very fast to get my problem taken care of which I liked. I appreciate her understanding with me during the phone call. My problem is solved and I am satisfied.
Hi Melissa,
Thank you for the wonderful feedback! We're so pleased to hear that our representative was kind, patient, and able to resolve your issue quickly. We will be sure to pass along your kind words to her!
If you ever need further assistance, please don't hesitate to contact our Customer Care team at (888) 712-0108, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,USSearch Customer Support Team
Reviewed April 21, 2026
The search didn't provide any useful information at all about the number I was searching detailed information about So I don't know anything else to tell you other than I was not satisfied with the results.
Hi Noel,
Thank you for sharing your feedback. We apologize for any difficulty you had in finding the information you needed. While we strive to keep our reports as current and comprehensive as possible, there are times when data may not be fully accurate or complete due to the nature of public records and limitations of our data sources.
It is important to note that our service is not the original source of this data, and source information is sometimes reported or entered inaccurately or may be incomplete. We recommend independently verifying any information before relying on it and encourage you to use our reports as a starting point for your own due diligence.
If you have any additional questions or if there is anything we can do to improve your experience, please don't hesitate to contact our Customer Care team at (888) 712-0108, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,USSearch Customer Support Team
Reviewed April 15, 2026
On all reported subjects it said no results and gave what little information it had but it was mostly inaccurate. Not that there was much of it. Every aspect of the report said no results and they want me to pay. For what. It didn't tell me anything like it advertised. It would not even close. I cancelled my subscription and asked for a refund which I think I'm justly entitled to.
Hi Fredia,
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We want to address your concerns directly.
USSearch is not the source of the data in our reports — all information is pulled from public records and commercially available data sources, and we can only display what is made available to us. There are instances where certain records may not be fully accessible through public databases, which can result in limited or no results for a particular search. Source data is sometimes reported or entered inaccurately, processed poorly, or is generally not free from defect, and our reports are not a comprehensive compilation of all available data. We encourage our members to use our reports as a starting point and to independently verify any information before relying on it.
We can confirm that your account has been cancelled and a full refund has been issued back to your payment method. Please allow 3–5 business days for the funds to reflect in your account, as processing times may vary depending on your financial institution.
If you have any further questions or need additional assistance, please don't hesitate to contact our Customer Care team, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,USSearch Customer Support Team
Reviewed Feb. 9, 2026
Terrible service, information here is not enough and there are records I found out myself on Sam Krasner or with other such services which were much cheaper. I was also lied that they have records going back to the 1970's and they don't. I was also charged extra to get criminal records which other services don't charge extra for plus it was very little information which I already know.
Hi Victor,
Thank you for sharing your feedback. We're sorry to hear that your experience with US Search didn't meet your expectations, and we appreciate you taking the time to let us know.
We work hard to ensure the accuracy and relevance of the information we provide, but we cannot guarantee it will be 100% accurate or complete. Due to the nature of public record information, the data sources we use may contain errors—source data is sometimes reported or entered inaccurately, processed poorly, or is generally not free from defect. Additionally, our reports are not a comprehensive compilation of all available data. We encourage you to use the provided information as a starting point for your own research and further verification.
We understand your frustration and have issued a full refund to your account. Please allow 3-5 business days for it to reflect, depending on your financial institution.
If you have any further questions or need additional assistance, please don't hesitate to contact our Customer Care team at (888) 712-0108, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). (Holiday hours may vary.)
Sincerely,US Search Customer Support Team
Reviewed Nov. 30, 2025
They say it is free in ads. It is not. It is a scam. They waste your time and it is the same as truthfinder. Same setup. Most of these sites are scams and need to be fined. They lie in their ads and waste our time.
Dear Michael,
Thank you for your review. We understand your frustration and appreciate the chance to address your concerns.
US Search does not offer its services for free. Providing access to public record information requires ongoing resources, system maintenance, and data-processing costs. Because of this, our pricing is displayed clearly during the registration process so customers can review the cost before deciding to move forward.
We never want you to feel misled or that your time was wasted. If you have questions about our billing or need help reviewing your account, please contact our Customer Support team at (888) 712-0108. Our team is available Monday through Friday, 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). Holiday hours may vary.
We’re happy to assist further.
Reviewed Nov. 5, 2025
Some pop right up. From small towns, especially. But many are impossible to find. Probably a 25-30 percent success rate, one out of three. But, when it's right, really good information. When it's not, crickets. I wish it had more pictures! It's easier to recognize an old friend with a picture.
Hi Frank,
Thank you for taking the time to share your experience with US Search! We’re glad to hear that you’ve found our reports helpful when they appear and appreciate your honest feedback about the overall success rate.
It sounds like searches for individuals in smaller towns tend to bring up results more easily, while those in larger areas can sometimes be harder to locate. This can happen because data availability varies depending on how public records are reported and maintained across different regions.
We also appreciate your suggestion about including more photos — that’s great feedback, and we’ll share it with our product team as we continue working to enhance the search experience.
If you have any questions or need further assistance, our Customer Support team is available at (888) 712-0108, Monday through Friday, from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). (Holiday hours may vary.)
Sincerely,US Search Customer Support Team
Reviewed Sept. 26, 2025
Terrible! Horribly out of date and inaccurate information. I need to know this person's EXACT, CURRENT address, and it listed an address that they either never lived at or haven't lived at for many years, and when I did a reverse Google search, they weren't even connected to it! The WORST.
Hi there,
We understand how frustrating it can be when the information you receive doesn’t meet your expectations. While we work hard to ensure the accuracy and relevance of the data we provide, we cannot guarantee it will always be complete. The nature of public records and the limitations of data sources mean that occasional inaccuracies or mismatches can occur, especially when shared names or similar identifiers are involved. Our reports are best used as a foundation for further research, with key details verified independently.
We can also confirm that during your most recent call, your account was canceled and the pending charge was reversed in full. If you need any additional assistance, please contact our Customer Support team at (888) 712-0108, Monday through Friday, from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). (Holiday hours may vary.)
Sincerely,US Search Customer Support Team
Reviewed Aug. 11, 2025
Amazing. Got at least an accurate number and address. Not too sure about the vehicles listed but other than that really accurate and I know his place of work if that can be added somehow and it also had very accurate relatives listed on here as well which helped me get in touch. Definitely worth my money.
Hi Alexis,
Thank you for your review! We’re glad to hear you found the information helpful and accurate, especially the address, phone number, and relatives listed. It’s great to know our service helped you get in touch with the person you were looking for.
Just as a reminder, US Search operates as a membership service. If you ever decide you’d like to make changes to your account or cancel your membership, our Customer Care team will be happy to assist you. You can reach us at (888) 712-0108, Monday through Friday, from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET).
Sincerely,US Search Customer Support Team
Reviewed July 18, 2025
I am a Private investigator, and sometimes US SEARCH has given me more information on individuals than my company I work for could. I found also researching other platform, US SEARCH is the most reasonable cost. I look forward to using this platform for the in depth information. I have recommended this to my fellow investigators for some additional helpful information.
Thank you for sharing your experience. We appreciate your feedback and understand your interest in using USSearch for detailed information.
Please be advised that USSearch is a public records search service intended solely for personal use. We prohibit the use of the website for any non-personal purpose that involves a business transaction, which may include, but is not limited to, employment screening, tenant screening, or professional investigative services.
After further review, we have determined that your membership was not being used in accordance with our Terms of Use. As a result, your account has been canceled, and a refund has been processed back to the payment method originally used at the time of enrollment. Access to the service has also been disabled to prevent further use.
If you have any additional questions or need further assistance, please don’t hesitate to contact our support team at 888-712-0108 or by emailing us at support@ussearch.com. Our team is available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.)
—The USSearch Team
US Search Company Information
- Company Name:
- US Search
- Year Founded:
- 1994
- Address:
- US Search PO BOX 4145
- City:
- Bellevue
- State/Province:
- WA
- Postal Code:
- 98009-4145
- Website:
- www.ussearch.com
