US Search Reviews

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About US Search

US Search is an online tool that provides background checks and person searches. It pulls information from public records, including criminal records, social media profiles, property records and more. You can search by name, address or phone number. The site offers free basic searches, but you'll have to pay for a membership to get more in-depth information.

Pros
  • Free basic search
  • Hassle-free cancellation
  • Sources updated daily
  • Trial membership available
Cons
  • Extra fees for premium report
  • Subscribers don’t get all add-ons

How does US Search work?

US Search offers some free services and paid premium services. The company uses a proprietary search engine to comb through billions of public records, websites and other sources. You can search by a person’s name to find their current and past addresses, phone number, household members and home value; search by phone to find name, address, utility verification and more. You can also find names associated with specific addresses.

When you enter a name, US Search generates a free report that includes basic information like relatives, age and location history. The paid subscription includes extended data searches for further details, including social media accounts, sex offender data, criminal records, images, friends, financial assets, court records and contact information. You can choose from instant search reports, advanced person searches or background checks.

US Search provides additional information for extra fees. When you sign up, your report is available for instant online viewing with the option to download and print.

US Search costs

A paid US Search subscription includes unlimited person and phone searches for $19.95 per month or $49.85 per quarter. Additional services require other fees; for instance, access to national criminal records costs $19.95, marriage and divorce records cost $2.95 and email address information costs $2.95. A trial membership is $1.99.

US Search FAQ

Can you remove your information from US Search?

US Search uses public records and info to conduct person searches — a person cannot opt out of inclusion in these databases.

Does US Search provide criminal background information?

Yes, US Search accesses arrest records, though these records don’t necessarily confirm a conviction.

How does US Search get its information?

US Search accesses public records like court records and weapons permits. The company has developed a proprietary search engine to query billions of records and websites. Its criminal background information comes from state and local databases nationwide.

Is US Search a safe site?

US Search is confidential. The site provides a private and safe 256-bit encrypted connection.

Is US Search legit?

While US Search is not a substitute for a background check when hiring or screening potential tenants, the service is legit and provides free basic background info. For those who want further details, a paid subscription includes reports that show date of birth, address history, arrest records, phone numbers, court records, government license info and social media profiles. The company’s proprietary search engine accesses public records from state and local databases and cross-references multiple data sources to ensure accuracy.

US Search Reviews

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    3 featured reviews
    How do I know I can trust these reviews about US Search?
    • 4,789,696 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 6
    Verified purchase
    PriceStaff

    Reviewed Aug. 11, 2025

    Amazing. Got at least an accurate number and address. Not too sure about the vehicles listed but other than that really accurate and I know his place of work if that can be added somehow and it also had very accurate relatives listed on here as well which helped me get in touch. Definitely worth my money.

    Thanks for your vote!
    US Search
    Response from US Search

    Hi Alexis,

    Thank you for your review! We’re glad to hear you found the information helpful and accurate, especially the address, phone number, and relatives listed. It’s great to know our service helped you get in touch with the person you were looking for.

    Just as a reminder, US Search operates as a membership service. If you ever decide you’d like to make changes to your account or cancel your membership, our Customer Care team will be happy to assist you. You can reach us at (888) 712-0108, Monday through Friday, from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET).

    Sincerely,

    US Search Customer Support Team

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      Verified purchase
      PriceStaff

      Reviewed July 18, 2025

      I am a Private investigator, and sometimes US SEARCH has given me more information on individuals than my company I work for could. I found also researching other platform, US SEARCH is the most reasonable cost. I look forward to using this platform for the in depth information. I have recommended this to my fellow investigators for some additional helpful information.

      Thanks for your vote!
      US Search
      Response from US Search

      Thank you for sharing your experience. We appreciate your feedback and understand your interest in using USSearch for detailed information.

      Please be advised that USSearch is a public records search service intended solely for personal use. We prohibit the use of the website for any non-personal purpose that involves a business transaction, which may include, but is not limited to, employment screening, tenant screening, or professional investigative services.

      After further review, we have determined that your membership was not being used in accordance with our Terms of Use. As a result, your account has been canceled, and a refund has been processed back to the payment method originally used at the time of enrollment. Access to the service has also been disabled to prevent further use.

      If you have any additional questions or need further assistance, please don’t hesitate to contact our support team at 888-712-0108 or by emailing us at support@ussearch.com. Our team is available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.)

      —The USSearch Team

      Verified purchase
      Customer ServicePriceStaffBilling

      Reviewed June 2, 2025

      So many calls, from SOOOO many people when looking f/ Healthcare w/ "Pre-Existing" conditions. They want to ask many Q's and answer few to none. If you ask the wrong Q, Goodbye Have a Nice BLAH BLAH BLAH. Be Accommodating, a Good Boy/Girl, Roll Over with your Tummy Up, BFF for a few mins. Just wish the site would show a "Running Balance" whenever a charge is added to each and during a session, my only disappointment, and hopefully won't have a heart attack at the payment screen! Maybe I missed that Option?

      W/ my training/education, I can spot the Liars, Scammers, Crooks and Ne'er-Do-Wells to a precision, 99% of the time is my Record so far, and yet, we ALL need help sometimes, I go to US Search over ALL other sites, (Avoid Tr__hF_nde_at all poss.!) and I get what I Need/Want and can actually make a disciplined/educated decision to interact w/ an individual, or mosey on down the dusty trail, disappear, like a ghost, with my Passwords, Accts, Contact(s) and Financial(s) and Sanity in this World of Crooks. I sleep wonderfully because of US Search, how 'bout Ya'll?... KASPER

      Thanks for your vote!
      US Search
      Response from US Search

      Hi Paul,

      Thank you for taking the time to share such a thoughtful and colorful review—we appreciate your honesty and unique perspective. We're truly glad to hear that US Search continues to be your trusted tool when you need to verify information and make informed decisions. Knowing that our service helps you maintain your privacy and peace of mind in today’s digital world means a great deal to us.

      That said, we recognize how having a clearer, real-time view of charges during your session could make the experience feel more transparent and user-friendly. In compliance with applicable laws, all key details—such as billing terms and automatic renewal policies—are clearly presented before any payment is submitted, and users must actively agree to these terms before being charged. Still, we truly appreciate you highlighting this, and we’ve shared your feedback with our product team as we continue working to enhance the overall user experience.

      If you ever have questions about your charges or need help navigating the site, please don’t hesitate to contact our support team by calling 888-712-0108 or emailing us at support@ussearch.com. We’re available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time), excluding holidays.

      Warm regards,

      US Search Support Team

      Verified purchase
      TechStaff

      Reviewed April 17, 2025

      Came back to US Search to locate an alumnus from my UW research group. Managed to get some contact information, though I have no idea if it is still valid. I expect the leads provided will be helpful. I looked up my own information, while I was at it, and found many errors. Is it possible to submit corrections?

      Thanks for your vote!
      US Search
      Response from US Search

      Hello Richard,

      Thank you for your feedback and for choosing USSearch. We’re glad to hear that the leads provided may be helpful in your efforts to reconnect with your UW research group alumnus.

      Regarding your question about correcting personal information: USSearch provides public record reports compiled from various third-party databases and publicly available sources. Because we do not create or manage these records ourselves, we’re unable to make modifications or corrections to any of the information included in a report.

      If there’s anything else we can assist you with or if you have additional questions, please don’t hesitate to contact our support team at 888-712-0108 or by emailing us at support@ussearch.com. Our team is available to help Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.)

      Thank you again for reaching out.

      USSearch Customer Support

      Sales & MarketingHonesty & Transparency

      Reviewed Nov. 30, 2025

      They say it is free in ads. It is not. It is a scam. They waste your time and it is the same as truthfinder. Same setup. Most of these sites are scams and need to be fined. They lie in their ads and waste our time.

      Thanks for your vote!
      US Search
      Response from US Search

      Dear Michael,

      Thank you for your review. We understand your frustration and appreciate the chance to address your concerns.

      US Search does not offer its services for free. Providing access to public record information requires ongoing resources, system maintenance, and data-processing costs. Because of this, our pricing is displayed clearly during the registration process so customers can review the cost before deciding to move forward.

      We never want you to feel misled or that your time was wasted. If you have questions about our billing or need help reviewing your account, please contact our Customer Support team at (888) 712-0108. Our team is available Monday through Friday, 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). Holiday hours may vary.

      We’re happy to assist further.

      Verified purchase
      Rates

      Reviewed Nov. 5, 2025

      Some pop right up. From small towns, especially. But many are impossible to find. Probably a 25-30 percent success rate, one out of three. But, when it's right, really good information. When it's not, crickets. I wish it had more pictures! It's easier to recognize an old friend with a picture.

      Thanks for your vote!
      US Search
      Response from US Search

      Hi Frank,

      Thank you for taking the time to share your experience with US Search! We’re glad to hear that you’ve found our reports helpful when they appear and appreciate your honest feedback about the overall success rate.

      It sounds like searches for individuals in smaller towns tend to bring up results more easily, while those in larger areas can sometimes be harder to locate. This can happen because data availability varies depending on how public records are reported and maintained across different regions.

      We also appreciate your suggestion about including more photos — that’s great feedback, and we’ll share it with our product team as we continue working to enhance the search experience.

      If you have any questions or need further assistance, our Customer Support team is available at (888) 712-0108, Monday through Friday, from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). (Holiday hours may vary.)

      Sincerely,

      US Search Customer Support Team

      Verified purchase

      Reviewed Sept. 26, 2025

      Terrible! Horribly out of date and inaccurate information. I need to know this person's EXACT, CURRENT address, and it listed an address that they either never lived at or haven't lived at for many years, and when I did a reverse Google search, they weren't even connected to it! The WORST.

      Thanks for your vote!
      US Search
      Response from US Search

      Hi there,

      We understand how frustrating it can be when the information you receive doesn’t meet your expectations. While we work hard to ensure the accuracy and relevance of the data we provide, we cannot guarantee it will always be complete. The nature of public records and the limitations of data sources mean that occasional inaccuracies or mismatches can occur, especially when shared names or similar identifiers are involved. Our reports are best used as a foundation for further research, with key details verified independently.

      We can also confirm that during your most recent call, your account was canceled and the pending charge was reversed in full. If you need any additional assistance, please contact our Customer Support team at (888) 712-0108, Monday through Friday, from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). (Holiday hours may vary.)

      Sincerely,

      US Search Customer Support Team

      Verified purchase
      Staff

      Reviewed Aug. 6, 2024

      Sometimes, US Search doesn't have accurate data, but this time, they did! The older I get, the more I want to connect with friends I worked with, or knew from my neighborhood. US Search is a big help. I am on a fixed-income budget, so the program is a bit much for me to justify. I will continue for the rest of 2024, maybe longer.

      Thanks for your vote!
      US Search
      Response from US Search

      Thank you so much for sharing this kind review about your experience with our services. We are happy to hear you're pleased and found the information valuable!

      Verified purchase
      RatesTransparency

      Reviewed Dec. 15, 2023

      I needed an address verification service to update my clients' addresses for holiday cards. It delivered 100% what I needed. I believe my holiday cards will have a much lower rate of return-to-sender this year as a result of my updated addresses. Plus it's easier to stay in contact with my current and former clients. Thank you, US Search.

      Thanks for your vote!
      US Search
      Response from US Search

      Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with US Search, and we look forward to providing you with our services again in the future.

      Verified purchase

      Reviewed Nov. 19, 2023

      This report gave me all the information I needed to realize all the property my uncle owned was suppose to be given to me from my father's will. I was suppose to inherit that property. My uncle kept it all! What a vulture my uncle was. I trusted my uncle when he said my father had nothing for my brothers and I. What a sack of **.

      Thanks for your vote!
      US Search
      Response from US Search

      Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using US Search, and we look forward to continuing to assist you in the future. Thank you!

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      US Search Company Information

      Company Name:
      US Search
      Year Founded:
      1994
      Address:
      US Search PO BOX 4145
      City:
      Bellevue
      State/Province:
      WA
      Postal Code:
      98009-4145
      Website:
      www.ussearch.com