US Search

A friend recommended this site for our high school class reunion. It has been a blast finding friends that I have not talked to in years. This is our 50th and it's big. I just talked to Adrian and he was delightful and very helpful. There was a girl I talked to when I first signed up and she was delightful also. Great staff! Great site! Great fun!!! I will be referring your site when I can. THANK YOU SO MUCH FOR DOING WHAT YOU DO!

I was able to have a short term subscription with USSEARCH and had success in finding some folks who had left our area. When I decided to close the account, it went smoothly just by making contact by phone. The agent even suggested to let me run the account out for the remainder of the month as there were many remaining days left on my account. I would recommend their services.

When I called to cancel my subscription the service member was very polite and helpful. He did offer products to help me stay but I only needed the service for one thing and was finished with my search. My only disappointment was the search on myself was inaccurate.

I have had some success in finding a person but the information was not up to date. Your receptionists have all been very professional and nice. I still use the app when I need to look someone up. It serves the purpose but phone numbers and addresses are almost all outdated.

I have used US Search quite a lot over the years, have found a lot of my old Military friends and have had great reunions. I subscribed recently to find an old friend in Florida, no luck with phone number or an address, take into consideration the hurricane had recently hit Florida and completely wiped out the area I was searching for, I subscribed for that search. Called customer service and did a cancelation of my subscription. The customer service was great, friendly and answered all my question. Thanks again, Happy customer.

The rep was very helpful. She help me located the account and she explained to me everything I asked and was very patient and understanding. Even when she answered the phone she was very pleasant and listened to everything I had to say.

Amazing! Quickly helped me with my issue and was very knowledgeable in the service. Raven was very personally and professional. Keep up the great work Raven!!! The experience of a pleasant voice and attitude towards helping goes a long way! Thank you!

I misplaced my folder for this account. Consequently, I lost access to my password and username. The folks in customer service were most helpful and I was able to get everything back. I was also able to confirm the site does not sell email addresses.

I subscribed US Search but after one person search I couldn't log in to my account. I tried reset password but the links they keep sending me were not working either. I emailed support to help me with login no response for days so I emailed again to cancel my subscription because I can't login. Otherwise they will keep charging my card unless I cancel my subscription which I couldn't do because I am blocked from my account. I think they do this on purpose so the subscriber will be forced to call their support toll number which charge a ridiculous fee and keep you on call waiting. I am in UK and this is costing me a lot of money. I will just call my bank to have the payments blocked. So no, I don't recommend this company. Stay away. Avoid the hassle.

I had checked save password-auto. For some reason it suddenly doesn't. I just tried NINE times to do a new one, and each time it would not take. You are NOT THE CIA! What is the point? All you can do is LOOK AT INFO, not change anything. Your site is such a pain!!!