Instant Checkmate

Overall I have had a good experience with Instant Checkmate. It has often helped me to locate people from my distant past whom I never thought I would be able to find again. Unfortunately I occasionally find that there is very little information on some people I look up.

Tried the "trial version" for a small fee and found that everything accessed was an attempt to get more money for "premium" access (or whatever it was called). So, I made sure I cancelled in time and via instructions. Never heard another word from Instant Checkmate until...six months later. Instant Checkmate ran a nearly $200 "fee" through my credit card. I called them up, and they told me it was for "six monthly service charges". Also, the rep claimed that the business had been billing each month (six charges), so "it has to be the credit card company not debiting your account each month, so it's just now showing up" (of course the transaction was for a single lump sum -- I wasn't that stupid).

I was tired of searching the internet for a high school reunion and needed to find old schoolmates. The application finds about 75% of my searches but the information is not vetted and often mixes correct and incorrect data. It does provide related contacts of the target but the system does not distinguish between current and former marriages. It searches every time for sexual predators and there is no way to exclude that metric. Every month I look up 2 to 5 people for various reasons. I wish it were more accurate but from their ads it seems you get what you pay for. They always solicit more in depth searches circa fee.

Your customer service line kept me on hold for 10 mins, so I chose to leave my number for you to call back. You never did. So, why did you triple my membership fee? I was paying $9/month, now you want a whopping $21??!

I have been house hunting for over a year and due to the sellers' market, have branched out to calling people to see if they will sell. This service has allowed me to get an idea of the person I am calling as well as providing contact information. I also do checks on kid's friend's parents for safety. Only 4 stars because I want reverse phone number look up with normal service. Overall, worth having!!

We have used CHECKMATE for over a year. This service offers us the opportunity to locate people that are often hiding. It provides friends and relatives and phone numbers of contacts. It also provides email and other social media contact info. We are satisfied with the service and would recommend that anyone interested in locating "lost" people should try this service.

For the most part I am satisfied with the information provided by Instant Checkmate but I wish it would go further before having to pay for premium information and even when you pay the premium add on it just doesn't go far enough. I'm sure there are probably some legal reasons but it would be nice to have more for less!

I am having the most horrible time trying to opt my information, a lot of it erroneous at that, out of this site. The directions are to search for your name and once you find your profile, simply click remove. Easy enough, right? Not for me! Even though my profile is completely out there for anyone doing a Google search to see on their site, as soon as I type my name to opt it, I get a message that I cannot be found...though my profile still openly shows on their site. I have called their customer service and had to hang up after an hour on hold. An email response never happens either. I am at my wit's end; I need my profile removed from their site. With all of their inaccuracies and personal information, this places me in a dangerous position. I wish someone would help. Someone needs to follow up on this immediately!

The opt-out feature on this website is fake. They never send a confirmation email. Other reviewers have said the same and they've done nothing to fix it. I guess the next step is to write my hyper-libertarian representative in Congress and have him deal with it the hard way.

I subscribed to Instant Checkmate in 2014 to a buy a report for one use. I immediately unsubscribed and recently found out that they have been charging my Paypal account $22.80 every month since then. It was actually my wife's account and she thought it was something else until we recently figured it out. Did not even know what it was. I called them and knowing they were wrong, I was immediately credited back for one-year. I demanded the entire amount and I was told system limitations prevented that. I was directed to write to them at a support email address which I know would get me nowhere. I am very angry and feel completely deceived by this company. I tried to resolve it peacefully with them, but am not satisfied, so I feel others should know about their practices.

Would not let me log in. Kept saying to create a new address. I don’t like things that take up my time when there should be a problem after first phone call but problem was never resolved. Had excellent service first time though.

Ease of use of such a large amount of not just complete but accurate information makes the service fee completely worth every penny. I also appreciate the convenience of features that are stable and built into the user interface efficiently for you to use. Thanks to the ICM team and everybody behind its efficiency.

Save your money. Very little information. Constantly wanting you to upgrade to a more expensive package. Canceling as we speak... We need to run a background check for new employees and Checkmate provides us with almost no help. We have gone to a different source.

Great resource. A wonderful tool for those you can't find or who doesn't want to be found. Very helpful resource for the occasional heads-up on a certain person that you need to know about. It's been utilized often and leaves people wondering how you got in touch!

I found it to be very useful in finding old friends and also researching who was spam calling me or missed calls. My only complaint is that to do stronger searches I needed to pay more, the service is great but too expensive to include emails and phone number lookup, they should all be included in the lower price.

I find it frustrating that they say it's free but you have to pay a fee to get the information. Even when you're already a member. What is the monthly charge for if you to provide them a cc # each time you use it.

Instant Checkmate provided the information I needed about a man I was dating. It is great to be able to confirm someone is who they say they are. It also allowed me to see what information was available for me and my family. I highly recommend!

I ordered the monthly reverse phone number look up. It took to long getting past the constant up sales to the needed information and less then half the time the information was accurate. I switched to a different service where its quicker since l don't have to constantly say no to the intrusive advertising checkmate does asking if l want to add more services. If l want more services I'll let you know. I shouldn't be forced to click out of the intrusive pop up every few seconds that won't let me continue unless l answer them.

Instant Checkmate makes it look like they offer you a chance to opt out, but they require you to reply to a "confirmation email." They never send this email, so no opt out is possible. Need to fix this Kafkaesque nightmare.

While I do enjoy using the product, I stopped using your service because you do not accept American Express. If you just pass the cost of the transaction fees to the consumer, we would still use the service.

I don't care for the endless, useless information regarding the neighbors of related people to the person I'm researching. Not enough current info. It's mostly relatively old data. Some helpful information, a lot of info re: associated persons was inaccurate and based on past addresses. Also, the report is way too long to print not printer friendly at all.

Truthfinder is good but Instant Checkmate is way better. More information and the timelines are really needed to put it all together. Not to mention that if using Truthfinder there's no way you would receive this much info in your report without paying more and more money.

I went online searching for myself and it said that I had a criminal record on my name. Since I don't have charges or a criminal record I was scared that someone stole my identity so to investigate I paid $26 for nothing. You all are thieves and liars. I don't have a criminal record or tickets in my name and you made it look like I did which is why I paid as I was afraid someone stole my identity! I want a refund ASAP!

This company did a good job with my need for a report but then they would not accept my cancellation and went into my bank account and took more money than was authorized. I have tried to reach by phone and email and get cut off or cannot reach anyone.

Pretty easy to find people. You sometimes need to tweak the results to exclude similar results with other people who share the name. Knowing someone's birth date and/or relatives helps tweak the results. Pretty in depth finds once you have the right person.

InstantCheckMate.com FALSELY posted that I have a criminal record. I absolutely DO NOT have any kind of criminal or arrest record. They removed my information upon request, but how many people have seen this and how many jobs/contracts did I NOT get because of this? Obviously, they do NOT have accurate information and are still posting it. Their tiny (!) disclaimer that the information cannot be used for employment purposes is ridiculous - who controls that? I am now self-employed - how many people don't use my services because of this false and damaging information? Also, as soon as my information got removed from one of these horrible websites, it appeared on another. My guess is that they either sell the information or that MyLife.com / Truthfinder.com / PublicDataDigger.com are all connected. Please, somebody NEEDS to stop them from hurting people!

A year ago I signed up for Instant Checkmate for a 30 day trial period. Since then Been Verified has been deducting my PayPal account and so has People Finders. I only signed up for Instant Checkmate and now I am being charged $75 a month for all 3. I have cancelled them numerous times and they are still fraudulently charging me. I have only used the Instant Checkmate service once and have never heard of the other two companies. It’s a scam and I believe they are selling my information to other companies! I want my money back from all 3 of these scammers for the entire year or I will retain an attorney. These sites are garbage!!

I was on the phone with a very professional and patient, Diane, who got me back online and answered all my questions. She helped me with my credit card payment. They help me with signing in (log-on) password. I am a happy user! Well done!

Despite offering people the ability to opt-out by selecting their information and requesting a confirmation email to be sent to confirm the opt-out process -- no confirmation email is ever sent. I have tried several times to complete the process, tried several emails, and always checked spam folders and yet they refuse to send an email which would allow me to opt out.

You're doing great -- this is very helpful. One thing I'm sad about: people who have died aren't listed on your site as "dead" with the date of death as much as they used to be. Could you correct that? Sometimes this is the only way to find out if a seldom-talked-to friend is still with us. Thanks!