Instant Checkmate

Thank you! It has been easier since you helped me as a senior with Parkinson's Disease. The man I talked to on the phone was very kind to me. He answered all my questions. Three cheer for him! I would recommend this search site. Checkmate is not ordinary. They research very carefully to give you the right information. Other sites don't do their research. In one site the information for one seeking to find me. Was not only incorrect information but had me working as a nurse instead of SAG performer. The girl that they showed to others never, ever looked like me. How they got some kind of information and a picture is a puzzle to me.

Overall I have had a good experience with Instant Checkmate. It has often helped me to locate people from my distant past whom I never thought I would be able to find again. Unfortunately I occasionally find that there is very little information on some people I look up.

So far after only an hour or so, I was able to locate my niece and nephews. I had lost track of them when my brother passed away. I probably know their addresses, phone numbers, and email addresses. I think my sister-in-law is still living and with one of my nephews. They are college grads and established in careers. I'm still disseminating. I'm sure I'll learn more.

I'm happy with the application. No doubt about it and it has been very helpful. It would be nice to perhaps have an "Advanced Search" capability. As suspected, you will populate a number of results and it can be limited because you don't entirely know the age or location of the person. One would then have to go through each based on a rough idea of the parameters, "This person would probably be mid 30s is my guess and I think they may have lived in GA before but so have several others, etc., hmmm". If there was a way to have an Advanced Search to where you could put keywords about the person you are seeking that could narrow it down even further.

As an Australian I engaged the services of Instant Checkmate to search for a cousin I believed to be in the United States. Whilst I only used the service once, I was unaware due to my own personal oversight, that I had actually agreed to a monthly subscription with Instant Checkmate. It wasn't until some years down the track that I realized that monthly deductions had been taken from my bank account for a service I only used once.

I have noticed few days ago that I have strange transaction for around $34. I did not recognize it and did not recognize the name of company. I called my bank and informed them about this. They told me that it is subscription. So in panic I tried to check how many payments have been already made. And discovered that this company have been charging me every month for over half a year. I did not even know what this is for... Checked my email and could not find anything apart from confirmation that I have purchased on Instant Checkmate 'Unlimited PDF Downloads', Quantity 1 for total of $3.99. I could not remember buying this but many months ago I was doing research on company I was supposed to go to business with and maybe found something on their website which was helpful and wanted to see more and print it.

I used this service once and have just noticed that money is going out of my account. This needs to stop. I paid for a one time report so why is money still going out of my account 3 months later? I await a response!

This website has a lot of false information on my background in which my used to be husband used it to background check on me in which I supposedly lived in another state and I lived with several sex offenders and to where I was using dating website while being with him and for some reason that because Instant Checkmate has no school records on me am all of a sudden an immigrant!!!! As of now am receiving mental health. My husband is now on drugs because he DEMANDS I tell him the truth when there is no truth to tell. Thank you Instant Checkmate. You done ** up our lives with your false information.

A complete runaround. Trying to obtain background information about myself and received information about some other person. The website was frustrating with always wanting more money. I called for a refund, the girl was rude and unprofessional. She said my refund would be processed in 4-5 days. I’m so upset of the amount of time the process took to have my money taken with no service in return.

One of those sites that tells you that you can do what you want, and they have all the info that you're looking for only to get you through the entire process and then try to get you to pay and also they lied. Their business model is literally lying, and wasting people's time in order to try to trick them into paying for their service. They want you to think "oh, well, I've already wasted 30 minutes of my life waiting for this website to get to the point where it tells me that they charge, I might as well just pay them so I don't waste more of my time." I'm not going to spend 30 dollars to find out if they have the info they say they have (they don't), so like any sensible person I'm simply writing this one off as a scam.

I keep getting a popup whenever I go online with Chrome from this company stating they found two criminal records on me in my state and they offer to send me the records if I'll purchase a subscription from them. I have never been arrested or had charges filed or gone to court. This is a scam company but as they seem to have an email address I believe I will contact a consumer advocate attorney to see what my options are for this harassment.

At first I thought the site was legitimate. Then I looked myself up and found I was a male attorney who went to prestigious law schools. The date of my husband's death is wrong, and there is no listing of our marriage. I checked other people's names and also found incorrect information. And it seems wrong that anyone can pay for your service and then change anyone's data. When looking for information on people, most email addresses are not current, and there is nothing about marriages and children. And few high school and colleges were listed. Surely there are records about these events with local and state governments. I don't feels it's unreasonable to ask for at least half my money back. Grace, Oregon

I have been on hold forever. This is a joke. Do not give any credit card information to them. You will not be able to delete it either. I'm pretty sure they may have been hacked because they allowed an unauthorized user onto my account and reactivate the account and do a ton of searches and premium searchs. Somehow, this hacker is also getting others to 'signup' for Instant Checkmate because they get free premium searches.

I googled my entire name and I saw my name associated with ex husband and other people and places that I don't know. I have also received and reported receiving a call saying that they were from the Social Security office saying that my car was found in Allen Texas when I have never been there. My car was with me. I was just getting back to work from having an accident.

Initially wanted to locate an old friend, now keep getting all sorts of pop-ups trying to encourage me to "dig into her life"... not interested in that. I have tried to find where I can remove my information from this site and "OPT OUT" of any future emails.

I have been trying for several days to remove my info, but have not received the opt out email. Read numerous reviews and seems like this company is known its non existent customer service and does not complete these removals upon request. Terrible site!

This site is showing that I have an arrest record from 2007, which is not only completely untrue but nowhere on my background. I worked in education until 2013 and had FBI and DOJ fingerprint clearance. Also,I have seen my background report from my employer, and there is zero on my report. Responses from them to other reviews claims that they have 3rd party info but that is untrue as I have seen my background reports from all my employers and never has there been anything. I have a very uncommon name so a "mixup" is highly unlikely. This site is just trying to bait you into paying for information on people with no results. Sad that they have to benefit monetarily by posting complete lies publicly.

I canceled my subscription 2/18 and unknown to me they continued to charge me at a higher rate 34.78 a month! I asked for my money back 12 mos, but they only agreed to 3. The person on the phone told me to watch for an email and keep checking my spam. I look every day and no email. I am going to take it further if my subscription is somehow not canceled...again.

Should be sued for inaccurate and misleading report! Says I am related to people never heard of, phone number never had and addresses I never lived at. Put on hold for over 45 min and no one answered.

Imagine my surprise when I searched my phone number online and found Instant Checkmate selling not just my name and number, but my full address, the names and addresses of my family members, and previous cities where I'd lived. This is an identity thief's dream come true! I instantly took every possible step to have my personal information scrubbed from this website. Instant Checkmate claims that they allow anyone to opt-out of having their data sold (interesting, as I never remember opting in)... but when I made the request from their website, I was instructed to click a link in their confirmation email to finalize the process. Well, I made multiple attempts and never received an email. What a shocker! What they're doing isn't just sleazy and violating — if they're intentionally stalling/sabotaging the opt-out process, that is ILLEGAL.

I used the service for some information I needed and do not need the service anymore and the number to call to cancel is invalid so I went online to cancel subscription but from the reviews they don't honor this either... What is the deal? If they are a reputable company as they say why not give correct phone numbers on receipt and honor our requests to cancel subscriptions.

Your company is providing others with my private address and information. I have used the "remove my info" link numerous times to no avail. I have not received a single email to my inbox or spam folder. I have called but no one answered as well as emailed without a response. I cannot believe your company puts people's safety at risk by providing private physical address and phone numbers. If my information is not removed and I don't get a response to this I will be filing a formal complaint as well as listing a complaint with the BBB.

I have been trying to call customer service for two days as I've been unable to log into my account. NO ONE answers their customer service line. Are you kidding me? This is how you lose subscribers. That's IF they can get you on the phone to cancel their membership.

They have no email support and despite informing customers on their website FAQ and terms of use that you are able to cancel your subscription online you are not able to. You have to call to cancel and no one answers your call. It's a total scam.

I have sent requests 12/2017, 11/2018 and 1/2019 to this company to cancel my subscription. I recently noticed it is still charging me and they responded in 12/17 and requested my email for my PayPal account to cancel it. I responded with the requested information, however the charges continued. At this point they've taken over $450 after being asked to cancel the subscription. Be very wary of using this service. I want my money back!

Have been charged far more than what I agreed to. Agreed to a 3$ Trial. was charged over 30$. Have been left on hold “waiting for an agent” for hours. The site spent 15 minutes pretending to find records on me only to pop up nothing correct besides using my old Facebook photo. They even made up a middle name for me. I’ll be contacting Better Business Bureau and possibly taking further steps if this is not resolved.

Great Program for what it can do. Could use better info gathering but it is what it is. I would like to see it do better on the info it gathers since I have seen a lot in there that was not the person who it gathered on.

Refuses to remove my information. I have made multiple attempts to opt out and after a couple weeks of checking, my information appears again. I have followed all of the instructions. I was actually considering membership until this has come to light. Unreal.

Bad. They stole my money. They do not give good info. They my money and I cannot get any info. They do not answer the and do not answer email or text messages. They offer 5 days trial for $3.99. Took the money but gave me nothing. The company is a ripoff.

I cannot reach a customer service representative. No one answers the phone. I have called numerous times to have them help me. I can't reach anyone. The phone shuts off after so many taped sayings. There is silence. I would say that aren't even operating? I feel like this company is not in compliance with being in business.