Instant Checkmate

Everything is spot on. There's zero errors in their reports! After talking with people and friends about the accuracy of the reports, everyone was impressed. They all loved InstantCheckMate.com as much as I do. Keep up the super sleuthing.

Very quick and easy to order. Great introductory offer. Very accurate information and fairly up to date. I would recommend this to a friend. Easy to navigate and great customer service. This is one of the best people search sites I have used.

It helped me find a ton of my lost friends and family members I would have never found on my own! LOVE IT.

I had the worst experience! I just found out I was being billed by Instant Checkmate for years! Good news first: they returned me 12 months worth of payments they withdrew from my bank account, but only after I threatened to have them investigated. Bad news: There is still approx. $1,100 of my money that they kept, customer service never replied to my email, operator asked for my phone number telling me someone will get back to me and no one did! Operator was not able to provide me with my contract.

They claim that I signed up for membership back in 2013 and ever since then they were billing my bank for over $29/month, each month, even though I did not authorize this, didn't use their services or member benefits. They were sending the bills to my spam email so that way I wouldn't see them. Operator told me I will receive an email confirming my cancellation but the email never came. I have never had to deal with this before. This is the very first company that screwed me like that and won't own up to it.

It looks as if I have multiple Premium Reports for the same person. Am I being charged for each? In the last few months a bunch of errors have begun showing up in reports that were all correct up until the last time you "appear to have updated" your system. What's going on? Don't you test changes before you put them into the system?

You recently removed all information relating to persons being dead or alive, after I indicated to your Customer Service people that it was one of the main reasons I carried the expense of continuous membership. Unless you change back, I will be terminating my membership in the very near future.

There just didn't seem to be any in depth info. Nothing with a current address... or at least something that looked like a credible/reliable current address. No record of when the phones and emails were active. No records of divorce/marriages, court records were not nearly complete. No records of child support. Info on adult children missing. Just not worth paying more than $10 at most.

Overall great, but your profiles need to be updated. They do not have the most up-to-date information, plus they keep referring back to old information (i.e. addresses, at the top left side, phone numbers, etc.) and it has been deleting aliases that are currently used that are verified. Some criminal records do not show up in the paid Premium Reports, nor does some of the assets. I hope by me doing this some of these issues are fixed/updated. Thanks.

A lot of my son's information has been merged into my info. This problem needs to be addressed by checking birth dates and Social Security Numbers, and Addresses. My son has a HVAC License and has lived in Athens, Ga most of his life. He was born ** in Riverside, CA while I was a member of the US Air Force.

The information I got wasn't dissatisfying, but I did expect a little more for the monthly fee... plus $19.99 per premium report? That one caught me by surprise but thought I'd try it once to see what I got. Nothing life changing, actually not much additional information. Not everyone is going to have dirt pulled on them... and a lot of the dirt was accessible from other sites. I was OK with getting through the first month and then cancelling, even after paying the extra $19.99 premium fee, but what ticked me off was I ended up with another premium charge. There is a pop up that asks you if you're ready for the premium, and I admit it was a little late, but for $20 a pop I think it should take you through more of a check out process, rather than just hitting one button.

I have found that I can not get any information on some Persons!!! Which is VERY DISAPPOINTING TO ME!!! And a lot of Information is not up to Date!!! Like Phone Numbers and Addresses... It also said that I myself have 34 criminal charges which is very WRONG!!! And has my daddy has 8 and he has NONE PERIOD!!!

Usually helpful. It would be beneficial if you could indicate the last time a phone number was verified as you indicate the last time an address was used. It is infuriating that your drop-down messages that have check boxes for "Do not show this again" are completely ignored. If you plan to ignore the check boxes, then don't include them on the drop-downs. It just makes Checkmate look inefficient or insensitive to your customers.

This was not at all helpful, there was no useful additional information that wasn't available elsewhere for free - don't waste your money on the upgrade. This information is not even up to date as I found other addresses elsewhere that weren't even listed in the upgrade.

First of all they tell you you can search for free on the web and then when you go on their site. You sit there and wait sometimes 20 minutes for them to retrieve all the information then once they tell you they have your background check on the person then it proceeds to direct you to a payment page when it says it's for free. It should be for free. I think that that's false advertisement.

Too many dropdowns. Right in the middle of every search, down comes the ad to buy the premium report. I like your product and the ease of use but I will change if the annoying dropdowns persist. Once every 10 times would be ok. Please!!

I signed up to do a background check on myself and this service did not provide any useful information. To add insult to injury I was just charged again for this ** service. I regret having signed up but I will be canceling this subscription as soon I finish this review.

I was looking for my girlfriend's biological father. I had limited information and the information I entered seemed to pop up the most accurate results in all the searches we have done in the last 2 years. I am happy with it. The information is presented in an organized and easy to understand manner. It also makes it easy to connect the dots when researching lost relatives. I have found my own lost relatives by other means and wish I use Checkmate sooner. Hopefully everything pans out well for my girlfriend. No one should go their entire lives without knowing the other half of their genetics.

Premium report. My extra $20 made no difference whatsoever, though I know for a fact there was more info on that subject. I thought the boost extended to my other searches (wishful thinking, I realize now; you avoided specifying). Unless you improve my experience, I won't be renewing. Please do not charge me anymore.

I found out who my boyfriend's other girlfriend is. He only told me he was seeing somebody else, but would not tell me who it is. It is someone he once lived with. She is 6 years older than him. I am 9 years younger than him. She was a nurse and is still working (possibly with pets in some capacity). I know she has children and grandchildren.

Needed information about my estranged son's family for inclusion in his grandmother's family tree. Did not have wife's full maiden name, nor did it have any information of my grandchildren's full names or dates of birth. TOTAL WASTE OF MONEY!!

You're doing a great job helping me find people. It is a tough job with moving targets. I have been looking for friends, relatives and classmates. In most cases I have found good information. I greatly appreciate the possible relatives which has been very useful in making positive ID.

Not much to say than absolutely satisfied with the service. I was able to get all that I was looking for and I am still hoping to get more from the website. It will be great to have friends and family know about the good service and let them know how well the website functions.