
JustFab Reviews
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About JustFab
JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.
Visit www.justfab.com- Special first-purchase discount
- Free shipping for VIP members
- Personalized style quiz
- Discounts for VIP members
- Must pause to avoid monthly charge
- Credits do not apply to sale items
JustFab Reviews
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- 4,943,040 reviews on ConsumerAffairs are verified.
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Reviewed Feb. 24, 2022
I've been ordering shoes from JustFab and I like the fast way to deliver. They just need to improve the size. I wear a size 5, but the shoes that I always order is a size 6.
Hello Alma,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed Feb. 23, 2022
I like how JustFab puts credits on your account if you haven't used them. I feel I can buy a large amount for really cheap when I have the credit. They don't have a lot of and-a-half-sized shoes though and a lot of their shoes run a little small. Also, the clothes shrink after the first wash. Other than that, I really enjoy it.
Hello Alyssa,
Thanks for sending your review! Your feedback about the quality of our products and sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 22, 2022
I like the convenience of shopping with JustFab, the variety that they offer and the customer service. They have really good discounts too. I tend to order more when I know that things are on sale. Also, shipping doesn't take long and the quality is always good. I did a recent return because the boots were too tight, and it was very easy to do it. JustFab has a lot of shortages though. Sometimes when I see orders that I want, they're not available in my size.
Hi Allegra,
We are glad you are enjoying our promos! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 22, 2022
I started JustFab up last year. They had a really good promotion going. It was like $10 for the first pair of shoes if you ordered. I was with them for about five months. The way that their system works is that they charge you the monthly fee that you can use towards getting a pair of shoes every month. I did not order every month, even though I was being charged every month. It no longer was financially feasible for me, so I ended up canceling. When I canceled, I had those credits still built up that they don't refund. So, I went ahead and placed one final order to use those credits up before I canceled my subscription. Cancelling was pretty simple. The only thing that's a little confusing on their site is that it makes it seem like you have to call someone or write a letter to cancel, but if you know how to navigate the site and where to find the cancellation part of it, it's pretty easy to cancel online in a couple of steps.
I have dealt with returns. On the first order that I submitted when I was first joining up and got the deal, I got a pair of shoes that the quality was fine but it didn't really fit my foot. It was an over-the-knee boot, and it kept sliding down. I really didn't like the way that it looked on my foot either. So, I just returned it. The return was pretty simple. I just printed off the label off online and put it back in the box and sent it back. Once they received it, they credited my account back the money that I was owed. The pair of shoes that I ended up returning was a black pair of boots, and I also had ordered a brown pair of boots in my first order that I ended up loving, and so what I did with the credit that they put back on my account was I ordered the black version to the brown boot that I had originally gotten. That was a simple process as well.
JustFab is really good for your staple shoe. If you need a brown boot, they've got it. If you need a black pair of flats, they've got it. I don't think they really specialize in the trendier shoes. People that are looking for the newest, hottest style of shoes might not be able to get that with JustFab. But if you're looking for a classic pair of shoes that's gonna be trusted to match with a lot of different outfits, JustFab is really good for that. That was what I found over my time of being a member with them. The quality of shoes that I did receive is spectacular. I didn't have any issues with ordering too, and the pictures that are on the website are pretty accurate to what you'll receive.
Hello Mandisa,
We are glad you are enjoying our products and services! We love being able to provide the products and services that our members seek. Your review means a lot to us! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 21, 2022
There are different kinds of shoes I can get from JustFab. But I would rather look around myself and not have to deal with the selection from the style expert because the selections they gave me were not something that I would purchase. Also, I got winter boots and a pair of summer sandals at the same time but only one of the boots fit. I got their shipping label but I had to contact customer service and get another because the one they provided me was for only one item.
Hello Lacy,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Your feedback about our product sizing is also important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your returns/exchanges concerns.
Best,Zeth
Reviewed Feb. 21, 2022
I recently started again with JustFab because of the winter season and the boot collection. For the price point, it's a good quality. I like the VIP discounts they give but I don't like that if I forget to skip the month, I get charged.
Hello Abigail,
We are glad you are enjoying our promos and products! Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 20, 2022
It was not hard to find an item of my style. There was a questionnaire and I plugged in what kind of shoes I like, for what events, and things like that. Based on my profile, they sent me a list. The quality has been nice so far. Some of the left foot shoes are not as comfortable as the right foot but I've never had to return an item. Also, when I order, I get them in a timely manner, which is wonderful, and when I had to call once about a purchase, the rep was very helpful.
Hello Ann,
We're glad you enjoy our unique styles! We are also happy that you are loving your purchases! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed Feb. 20, 2022
I purchased some boots and they're good. I have some complaints about others though. The long boots that are past the knee are not the most comfortable. While you walk, your knees bend a little bit, so it keeps rubbing against the back.
Hello Adriana,
Thanks for sending your review! Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Feb. 19, 2022
It was amazing with JustFab. I recently ordered boots in December. They're good quality. However, sometimes the tacking doesn’t go as well. Sometimes they leave it with the delivery and sometimes they leave it at the desired place.
Hello Alexisia,
Thanks for sending your review! Your feedback about our shipping process and delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Feb. 19, 2022
Finding my style was easy and my order came on time. If anyone asks about JustFab, I'd tell them they need to order from them.
Hello Angela,
We're glad you enjoy our unique styles! We are also happy your order came on time! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Feb. 18, 2022
I just joined JustFab a month ago so it's still getting to know me. I've found things that I like. I didn't love everything but the algorithm maybe still needs to get to know better what I like. But I know what I'm looking for and the website makes it easy to narrow things down by heel height, how thick the heel is and the style of shoes. I got ankle boots recently and I get a lot of compliments on them. They're comfy and I don't trip over my feet with them. They're nice boots. The quality is very good considering the product that you get. Sometimes, you pay for that subscription fee and what you get aren't that great. But the soles are perfect. I don't have slippage issues with a lot of the shoes that I get from JustFab. If you love shoes and you want some updated styles and need to update your shoe wardrobe, then definitely look at JustFab.
Hello Amy,
We're glad that you are loving your purchase! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 18, 2022
I like the different options that JustFab has for clothing and shoes. I broke my ankle so I'm not able to wear the taller heels but I can wear some that are shorter. I like that they have options like that because when I go to the local stores here, they don't have those type of options for smaller, cute heels. It's also a quick and easy process. You can do it from your phone or computer and the delivery process is simple as well. It's dropped off at your door.
Hello Andrea,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 17, 2022
I bought boots and the quality was good. They came in just the way I thought they would.
Hello Abigail,
We're glad that you are enjoying your purchase! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 17, 2022
I've found some gems that I like and some good gifts for people as well thru JustFab. I've been able to find some amazing pairs of boots for about $16 that I’ve gotten so many compliments on. They're the cheapest boots I've ever gotten, and they're great quality for the price. I've worn them a bunch, and they've held together just fine. I’ve also bought purses and bags, and people seem to like them, for super cheap. However, not all the options fit my style. I'm not always able to find something.
Hello Valentina,
We're glad that you are loving your purchases! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 16, 2022
I was just online googling shoes and JustFab popped up. After looking at the reviews and some of the products, I said, "Let me try it." Then once I got my first two pairs of shoes, I'd order when I get the opportunity. They're comfortable. There's still no wear and tear even after all this long time that I have them. The style expert selections could be a little more in depth, outside of the box, and should have a wide option instead of just always showing the two to six-inch heels. But then I like the process that if I can't get anything, I can skip a month without my account being charged.
Hello
We are glad you are enjoying our products and the VIP membership! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 15, 2022
The style is amazing and the shoes are always comfortable. They're true to what I'm looking for. I also like that I can always just go through and try new. I had to do a return one-time ‘cause I got some tennis shoes and they were too tight on the toes. I sent it in and JustFab put the credit back on so I could use it again. It was no fuss, no muss. I have referred people to JustFab. I've told them it's great because they can save up and always have money for shoes. I have a few credits and when I'm looking for a new pair of shoes, I don't have to feel the stress that I can't afford them. There are also many different styles without having to travel everywhere.
Hello Amy,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Feb. 15, 2022
I have an unusual foot size and JustFab carries my size. I like it because I can always find what I'm looking for. Any of the boots that I've gotten have been fantastic. It's held up well and lasted and everything's great.
Hello Amanda,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 14, 2022
I like the quality of items at JustFab and I've done the good sales that they have occasionally. I would recommend them.
Hello Amanda,
We are glad you are enjoying our promos! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 14, 2022
I was going on vacation in November, and the estimated time of arrival of the items I got from JustFab was falling two or three days before my vacation, so I still had time to receive them. I was going to bring them with me because they were going to be gifts. Yet, they canceled my entire order because the shipping address that I had put was different than the shipping address that I had used in the past. The only reason why it was different was that I moved, and regardless of the shipping address that I enter, it should be sent there. I didn't receive a phone call, an email, a text message, or notification that my items hadn't shipped, or that they had them canceled.
The whole time that I was talking to someone that was overseas, they were like, “Nope, this is what it is. Nope, nope, nope.” Super unhelpful. It was terrible. It's okay to outsource, but it's not okay to be inconsistent in what they offer in customer service. I really don’t want to do business with them anymore, just because that experience was enough.
When I finally got to speak to someone here in the US, they were completely understanding of what was happening and said that they would try to help and do whatever they could. They did rush shipping once I updated the address but then they charged me for that. They did not give me a credit for it nor absorbed that cost. Then the quality of the shoe that I got was not an upscale one. They are not the most comfortable, although they may be fashionable.
I've been dying to get out of JustFab for seven years now and I'm stuck. They lock me in because I have credits pending in there and I can't cancel the account until I use those credits. But then at the same time, if I don't cancel every first of the month, they'll charge me again. It's like I always have a credit unless I cancel in time.
Hello Abigsadai,
Thank you for taking the time to leave a review. We're sorry to hear you had such a frustrating experience with your recent order(s). We appreciate you bringing this to our attention. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 13, 2022
The website’s a lot different than it used to be. I cancelled the subscription when covid hit, and I just started it back. I'm having a hard time with the website, like what my boutique is, what's in it, what's not. It looks like everything is in there, but it's not. But I'm good with the shoes that I've gotten so far.
Hello Amy,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Our Member Services team will contact you right away for further assistance.
Best,Zeth
Reviewed Feb. 13, 2022
The quality of the items from JustFab are good and I received them in probably a week or less. I've been getting charged on my card though by orders that I didn't get.
Hello Alex,
We are glad you are enjoying our products! Your feedback about monthly credit charges is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 12, 2022
I liked that the shipment was fast. It was inexpensive. I did not like that there was an automatic monthly membership, which I recently cancelled. JustFab could give their customers a heads up that after they purchase, there might be an automatic monthly membership or automatic monthly.
Hello Alice,
Thank you for taking the time to leave a review. We are sorry to hear that you disliked our VIP Membership terms. Our Member Services team will get in touch with you right away for further assistance.
Best,Zeth
Reviewed Feb. 12, 2022
I got a tax return four years ago and found cute shoes. They did not fit me and I never wore those shoes. But I am too lazy to call and cancel my subscription from JustFab. I bought items a month ago because I had some credits when I accidentally didn't cancel it one month and they were under $5. So, they were great for what I paid for them. I've got five pairs of shoes over the years of ordering and I like it when they give you the little garment bag with them for traveling.
I’m very particular though with the things that I like, which are those that are more retro and classic. But there's not a ton of that stuff on there. Also, I’ve never gotten a clear size guide from JustFab, which was why I've never ordered from them again. When I ordered originally, I'd gone through and read reviews to try to get the right size and none of them fit me. I figured with slippers, it's a one-size-fit-all deal, so there was not likely a chance that they wouldn't fit me.
Hello Aimee,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 11, 2022
I bought a pair of black boots from JustFab and they're real nice boots. The ordering process was good.
Hello Amanda,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Feb. 11, 2022
I've seen a pair of shoes that JustFab had that I wanted to get and I decided to sign up with them. I bought a pair of boots last December and the quality was good. I like them.
Hello Alaja,
We're glad that you are loving your purchase! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 10, 2022
I really enjoy the quality of the products and the shoes that I've gotten which I still have and wear. The products always work out. Also, skipping a month is easy. A while ago, I had to chat with representatives to do it. Now, I'm able to by just clicking through. I had a pair of shoes stolen out of my mailroom which was unfortunate. I never contacted customer support about it but I'm sure if I did, they would have sent me new ones. Other than that, it has been a wonderful experience.
Hello Allison,
We are glad you are enjoying our products and the 'Skip the Month' option! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 10, 2022
I like everything with JustFab. They have a lot of options. I like the heels but they can improve on the sandals.
Hello Amanda,
We are glad you are enjoying our products! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Feb. 9, 2022
JustFab is an easier way to shop when it came to shoes. The selections from the style expert have been good as well as the quality of the items. They’ve lasted a long time and the items usually come before the time range when you're expecting them. JustFab has very fast customer service. I forgot to skip a month, so I asked them if for that month, I could skip it even after the deadline date. And they were more than okay with that.
Hello Aileen,
We are glad you are enjoying our unique styles and the VIP membership! We promise to continue manufacturing more beautiful products with good quality just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Feb. 8, 2022
I got some thigh-high boots and they are nice. I see a lot of stuff on the site that I like. They have my size which can be difficult. I'm in between a 10 or 11, depending on the style of the shoe. I've told a few of my friends about JustFab and said that they got to hook up with it because we have big feet. JustFab's celebrity-endorsed items are highly trendy. Also, they sent me an email where they had some sale going on for five items for $7. I was trying to take advantage of that.
Hello Alva,
We’re so glad to know you love the items and promos! We appreciate the feedback and are happy that you are having a great experience. Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Feb. 7, 2022
The boots I got from JustFab are great. The size was a little unexpected. It's been pretty standard. But it was pretty easy to fix. When it comes to getting spring shoes, I'm gonna be excited to buy a bunch of stuff.
Hello Adriane,
We're glad that you are loving your purchase! Thank you so much for your feedback! We love being able to provide the products and services that our members seek.
Best,Zeth
Reviewed Feb. 6, 2022
It was not hard to find the boots I ordered. They were one of the first ones that showed up when I matched the filters and then, I got them faster than I expected.
Hello Alexandria,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 5, 2022
I like the quality and the selection so far, although they run out of my size a lot. The shoes are comfortable. The only thing is I can't use the VIP point just like cash in my wallet. I can only use it for certain things. When certain items are on sale, they would not qualify for VIP credit or something of that nature.
Hello Aminata,
Your feedback about member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 4, 2022
I recommend JustFab to lots of people. They have cute, reasonably priced shoes. I've also purchased two jackets from them.
Hello Aden,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Feb. 3, 2022
It's very easy to find things at JustFab and I always find the styles that I like. Plus, there are always decent deals. There was a 50% off sale where you could still use your credits so, I enjoy those sales. Because most of the time, it's either you take the sale or you use your credit. The quality is decent and I can't remember having a time where something was bad quality or fell apart quickly. And in ordering, I haven’t waited more than five to seven days for anything from JustFab. People need to read over what they're signing up for when they're making that first order because it's a monthly subscription but there is an option to skip so that’s cool.
Hello Alicia,
We are glad you are enjoying our products and the VIP membership! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Feb. 3, 2022
I get a monthly package that they send out with stuff to try and everything was pretty easy setting that up. Also, I like everything they send, pretty much.
Hello Adora,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Feb. 2, 2022
Normally, I look for what I'm in the mood for or what I need at the time. Right before the holidays, I got some boots. It's not the best quality products I've ever had. But for the price, it's what I'm expecting. JustFab has those buy one, get one type of deals around the holidays so that's always nice to stock up for cheaper. I had to return one item three times and I still didn't get the right thing. I finally said screw it and kept it. It was frustrating. But the customer service reps were always super helpful, nice and apologetic. People should remember though that JustFab is gonna charge you monthly if you don't cancel it.
Hello Amber,
Thanks for sending your review! Your feedback about the quality of our products and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 2, 2022
Finding my particular style of item was pretty easy and the shoes are great quality but the plus size boots aren't plus size. The base of the shoe fits just fine but it's tight in the calf.
Hello Amy,
We're glad you enjoy our unique styles! Your feedback about product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Feb. 1, 2022
I saw that they had really cute boots so I started looking around. I got a pair of boots and I got them pretty quickly. It was a great order experience. But I didn't really like how they fit my ankles. They're too wide but they're really cute.
Hello Abigail,
We're glad you enjoy our unique styles! Your feedback our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 31, 2022
It's fairly easy to operate the website when ordering but if I have more than one credit saved up, sometimes it's really difficult to make both credits apply to my order. Sometimes it doesn't apply and I would have to log in and out. It's more of a pain. Also, the sizing is off. I usually have to go down half a size at least. I ordered a couple of pairs that there were no reviews for. I ordered my regular size and they were too big but they were a sale thing so I couldn't return them. I just stuck an insole in them and they work. But I've never wanted to return anything due to quality. It’s just a size issue.
Hello Amy,
Thank you for taking the time to leave a review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the member credit usage online. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Jan. 30, 2022
I've ordered two things from JustFab, and unfortunately, none of them worked. One of the pairs didn't fit. I wear an 8, and it was at least an inch and a half too big, so I sent them back. I had another pair where the inside seam was ripped open, so I sent those back, too. The return process was really easy. I just had to print off the label and send it back in. I'll probably still order from them again. There was a huge discount on the first order.
Hello Ally,
Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 30, 2022
I go through the website a lot and finding my style is a hit or miss. I've had some luck with shoes but some don't hold up too long. I can usually wear them four times then they start to fall apart. But the positive is that typically, they're trending shoes. So, that's nice. However, two of the shoes I ordered never came. The ones that came through the post office were there right away within four days. The ones that came through LaserShip are the ones that never showed up. It took me calling multiple times to get a refund. They kept telling me the shoes are on their way. I ordered the shoes in December and it was the end of January when I got my refund. Normally, I would say it's a good experience, but the last time wasn't.
Hello Amber,
Your feedback about our shipping process and delivery timeframe is important! We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Jan. 29, 2022
I like JustFab’s products a lot. I love the variety. I bought some skirts, too. I bought a terrible leggings that I’m gonna have to probably return because they look too much like my flesh and I look like I'm running around naked. The leather leggings that they had were in some kind of tan color but it was too close to my skin.
Hello Alisha,
We're glad you enjoy our products and unique styles! Your feedback about the quality of our leggings is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 29, 2022
When I couldn't log into my account, I called and they resolved it pretty quickly. Finding my style on JustFab was easy. I like the 2 for 40. I ordered little boots for my kid and I like the quality. I also bought her little house slippers and she liked them.
Hello Amanda,
We are glad you are enjoying our unique styles and promos! We’re also happy to know your daughter likes the items! And we are so glad to hear that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Jan. 28, 2022
I love the boots that I got from JustFab. It’s a really nice experience.
Hello Kensil,
We're glad that you are loving your purchase! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 28, 2022
I'm the biggest fan of JustFab products. The quality was phenomenal, and the time in which it arrived was just impeccable. When I bought the first pair, I got one 50% off, and I went ahead and took advantage of that. They were fantastic.
Hello Amanda,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 27, 2022
JustFab has a good selection of items. They're really good quality and everything's reasonably priced. I have a lot of credits and I like that if I don't use those, JustFab saves them. That's helpful. I can't wait to try their clothing. They have leggings on there.
Hello Amanda,
We're glad you enjoy our unique selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 27, 2022
I'm loving JustFab. They do a great job. The combat boots I got are pretty comfortable. There's a good amount of variety. I love the selection that they offer.
Hello Regina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 26, 2022
JustFab is very affordable and I like the selection. There are some things that I didn’t think that I would originally pick and I find what I really like from them. It’s good pricing for what you get and it's a good way to get you something high quality. The sneakers I wear every day are still in really good condition.
Hello Alison,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 26, 2022
Purchasing from them is a hit-and-miss. I really need to return some items. I ordered some boots last month and I got an extra wide but it's too wide. Other than that, the overall quality is good.
Hello Gara,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Jan. 25, 2022
The items are really good quality for the price and finding my particular style of item is pretty easy, although sometimes I wish there are a little bit more of a variety -- more pumps or heels for business. I sometimes miss to skip a month so I accumulate offers and get a lot of shoes at a good price. But I've paid for the VIP membership.
Hello Allison,
Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 25, 2022
Finding my style and purchasing was easy. The items are of good quality. I got black knee-length boots. They're really cute.
Hello Tina,
We're glad you enjoy our unique styles! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Jan. 24, 2022
JustFab was really easy to use and they had good stuff. I like the selection.
Hello Alden,
We're glad you enjoy our website and unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 24, 2022
I didn't even know that I signed up for a membership. They just signed me up for one. I logged into my iCloud for them to show me when my package was going to be arriving and they charged me. The products are of nice quality. But, I just wanted to cancel my membership. I talked to them right after Christmas, and he said they were gonna cancel my subscription. Don't get a membership 'cause they charge you.
Hello Ariana,
Thank you for taking the time to leave a review. We are sorry to hear that you disliked our VIP Membership terms. Our Member Services team will get in touch with you right away for further assistance.
Best,Zeth
Reviewed Jan. 23, 2022
The shoes that I have purchased don't really fit. They're tight and don't zip up over my leg. I wore them, so I wasn’t able to send them back. Overall, it’s good quality. But the shoes mostly look big.
Hello Tia,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Jan. 22, 2022
Considering that I got JustFab website from an ad, it was really easy to manage, like finding what I was looking for. I really liked the selection given by the style expert. I was looking for thigh-high boots and there are certain types of boots that I don't really like but they gave me options that I actually really liked. Their Christmas sales were really good. I got two pairs of boots for $40 which was really good. I like the quality and I'm going to be able to use the boots that I got for a while. My experience was really good. I really liked the website and I'm probably going to purchase from there again.
Hello Karla,
We're glad you enjoy our unique styles and selections! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 21, 2022
I want to close my JustFab account because I don't use it and I don't want to forget to cancel for that month. I have so many shoes, I don't need any more. Also, I don't like the clothes or other stuff on there. They need to improve more on the clothes as theirs is a little bit out of date. I spoke to customer service and they couldn’t control what’s being sold. But they were very nice. Go to ShoeDazzle depending on what you're looking for. I would shop there for shoes and then at Fashion Nova for clothes.
Hello Dandrea,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you also with your membership concerns.
Best,Zeth
Reviewed Jan. 20, 2022
I liked JustFab's $10 for the first pair of boots. I just wasn't thrilled with its quality. When I first got them, they were really uncomfortable. But the purchase was super smooth and I got the orders super quick. I canceled the membership only because it didn't make sense to buy boots or stuff for $40 a month.
Hello Tara,
Your feedback about the sizing and quality of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you also with your membership concerns.
Best,Zeth
Reviewed Jan. 19, 2022
I like that JustFab is working with influential people. I also like that they do those different celebrities so and so, “This is what we collab with them. This is what we designed.” I've ordered so many shoes from them and their quality matched the cost perfectly. Overall, it's easy and affordable.
Hello Lauren,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 18, 2022
JustFab has a pretty big selection and I like that a lot. Not very long ago, I got the $10 deals and that was when I got the slippers and a pair of shoes. I take advantage of the deals and that's usually the only time I really buy from them. I love the skip button. I use it all the time.
Hello Trudi,
We're glad you enjoy our unique styles! Thank you so much for your feedback about our 'Skip the Month' option! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 17, 2022
I like JustFab. The variety of their selections is really nice. They really have something for everyone. The customer service was great too. The rep did what I needed her to do. But the black boots I got is super tight around the ankle and there's no zipper. I had to lay on the door and have my sister rip it off my foot. But once you slip your foot in, it's perfectly fine.
Hello Daesha,
We're glad you enjoy our unique styles! Your feedback on how our items fit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed Jan. 17, 2022
When I've had issues, JustFab is very prompt and takes care of it immediately. The only thing is that sometimes, there's not a lot of things with my size. A couple of things I've ordered have been on backorder or they don't have it available like candles and shoes. But I love the merchandise very much.
Hello Natividad,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Jan. 16, 2022
JustFab's shoes were too small for me. When I sent it back, they still took out the 39.95 membership fee and I ain't even a member. I had to call them for them to refund my account. I signed in as a guest. They took care of it.
Hello Nedra,
Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to also assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 16, 2022
I really like the boots I have purchased. I got it for $10. I will be buying again. I like the variety of shoes that they have. The delivery was quick so I liked it.
Hello Janira,
We're glad that you are loving your purchase! We're also happy that you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 15, 2022
The selection of shoes is good, but sometimes the sizes are off. Sometimes, it's the same size, but they are not perfect fit.
Hi Farida,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Jan. 15, 2022
I like getting notifications. I just don't understand the perks or rewards that well. I have points that I'm not using and that's where I get confused. But the orders don't usually take too long, maybe a week or a little over. You get what you pay for. It's on the lower end for what I would normally purchase, but for some of those things, I still wear them quite a bit and they're good quality.
Hello Ashley,
Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. Our Member Services team will get in touch with you right away for further assistance.
Best,Zeth
Reviewed Jan. 14, 2022
The shoes have been great so far. I picked them out, looked at them and they were nice. I also got some collar boots and then some booties. Their selections are fine. I'm gonna have my daughter look at some and try to pick some for herself as well.
Hello Crystal,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 14, 2022
My friend told me about her boots and I decided I wanted some too. I received it in about two weeks and the quality was just as expected.
Hello Nancy,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Jan. 13, 2022
I got a pair of boots and I really love them. The quality is good. I've had an account with JustFab before. So, I'm really happy. I like the fact that they already charge me every month. So, that way, it's a good excuse to get new shoes.
Hello Linda,
We are glad you are enjoying our VIP membership! We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Jan. 13, 2022
I like the style and the prices at JustFab. It's awesome that they have the deals once a month, and that they're able to remind me every time it’s coming up to pick a new pair of shoes and it gets here pretty quickly. The quality is pretty good and they last a long time. During Christmas, there are good sales too. Then the style expert selections have stuff that catches my eye.
Hello Yvonne,
We're glad you enjoy our unique styles and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 12, 2022
Their quality is great and they're cheap for everyday. I like them.
Hello Aya,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 11, 2022
I love the pair that I got and I'm planning on buying some more. It was $110 boots that I got for $10. I love the quality and everybody just sees them and they love it. They talk about how good they look.
Hello Maggie,
We're glad that you are loving your purchase! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 10, 2022
I like how the website operates. The selections by my style expert fits what I like.
Hello Mildred,
We are glad you are enjoying our website and our unique styles! Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 9, 2022
I like the option to skip every month if it's not on my budget or I don't have any selection. The ordering process is very easy. Just go to the website and if you have credits, it applies automatically. It's pretty good. Some of the purses have been great and very useful. They're not expensive and they've been pretty good quality. I'm happy they stay in business, so I can keep being a member.
Hello Sayi,
We are glad you are enjoying our VIP membership! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 8, 2022
It was very easy finding the styles that I like at JustFab. The quality of the boots that I bought was also very good. The selection given by the expert looks nice, as well.
Hello Casey,
We're glad you enjoy our unique styles and selections! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 7, 2022
I like the things they have. I ordered three pairs of boots from them last year when I made my first order. I also gave my daughter a pair of boots last Christmas and she loves them. They were well organized, considerate and let me know when the order was coming. Everything was perfect for me.
Hello Mary,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Jan. 6, 2022
I like how affordable the items are at JustFab. I like the quality of the products too. They're very durable and really comfortable. I've never had a problem with sizing. Customer service is also really good. When I email them, they get back to me quickly.
Hello Alysson,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 5, 2022
The quality of the items at JustFab is hit-and-miss. Sometimes, they're great. Sometimes, not so much that's why I returned them because they don't fit. Boots are so tricky too 'cause of the calf size. You can never tell that from a picture. I wish they had better descriptions of the material too. But JustFab is really good at returns. I've returned at least over half the stuff I bought and they come with a return label.
Hello Ronda,
Your feedback about the quality and sizing of our products is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Jan. 4, 2022
I like the convenience of JustFab. I like the fall and winter shoes collections better than the summer or spring. I particularly like these boots I bought this year, right around Christmas. They are black and have some pearls. They're high, but they're really comfortable. People always ask me about where I get my shoes from. I always tell them I get them from JustFab. I also tell them how JustFab works for me.
Hello Ebony,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Jan. 3, 2022
I started back in 2013 with JustFab, and then I canceled, came back on in 2006. Everything's great. The website is very simple to navigate. But maybe they could make their shoes a little wider. But other than that, I have no problems. I love the variety. The quality is very nice and the products usually come within the week that I order them. I rarely had to wait outside of a week for my order. JustFab is a hidden gem. When I tell people where I get my shoes from, everyone's shocked. People have a misconception that it's very cheap shoes. But I get compliments on my shoes all the time.
Hello Michelle,
We are so glad you are enjoying our website! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Jan. 2, 2022
I liked the boots I purchased from JustFab. I was just a tad bit disappointed because the measurements around the calves weren't very accurate because my boots don't fit all the way up my calves. They're gonna start to get ruined real fast because they have to scrunch up a little bit. But the purchasing experience was cool. They put a little set of nails in there as a complimentary. The attempt at the presentation of it was great. The box was really nice, the way you open it. But whoever packaged mine had really dirty hands because the top of one of the boxes was really super greasy and nasty. But the other one, it was nice. The box was clean. I opened it up, the boots were in there nice. That was where the nails are at. Their website was also easy to navigate. The regularly suggested items are also nice. I would be ordering more.
Hello Jeanette,
We are glad you are enjoying our products! Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Jan. 1, 2022
JustFab has awesome shoes. I've bought a few clothes from them. Some of them look weird, to be honest. But most of them are all really good, especially the shoes. The only thing I don't like is that they charge at the beginning of the month. There's no option to just turn that off overall. But I understand that they want people have credits or make more money for themselves.
Hello Adrieanna,
Your feedback regarding the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 31, 2021
Their website is cool. I like it. They also have good selections. I like the quality of the items I've purchased so far.
Hello Roxie,
We are glad you are enjoying our website and selections! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 30, 2021
I saw that the first pair of shoes would be $10, so I signed up with JustFab. I was able to find a few pairs of shoes that I liked. I also got a pair of pants as well. I got a pair of shoes for my mom for Christmas, too. I really liked the price. I was also able to do everything on my phone, so it was easy. I also liked that it's easy to cancel.
Hello Sofi,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 29, 2021
I've been purchasing from JustFab for over the years. Their ordering process is simple and easy. Everything's been really positive. I've never had any issues and delays in shipments. It's always in a timely manner. Tracking information is easy, too. I liked the quality of the products. They're great. There's one style of boot that I have in three different colors. They're comfortable. I can wear them all day and have no issues even though they're heels.
Hello Natasha,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 28, 2021
It doesn't take that long to find anything since they show you things that you might like. I also really liked the items that I bought.
Hello Zahraa,
We're glad that you are loving your purchases! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 27, 2021
I like the selections. There's a variety of stuff to choose from. It's not just narrowed down to one similar boot. I like that they have wedges, flats and heels. Do JustFab. They always have sales and their boots are never full price when I buy them.
Hello Celease,
We're glad you enjoy our unique styles and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 27, 2021
I ordered one of the pair of boots from JustFab. The quality is great. Looking for my style is quite easy, but they could have more colors as selections like a little bit more purple and blue. Other than that, JustFab is easy to use. They have lots of good selections. So, it was a great experience.
Hello Samantha,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 26, 2021
I love JustFab if I need a very specific item that is not super high quality. But the quality matches the cost. I often buy on sale even further than the VIP pricing, so that comes into play when I think of quality and cost. The typical purchase price that I would buy from JustFab is between $25 and $35. JustFab is a great business model and it has served me well.
Hello Bridget,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 26, 2021
I like all the boots that I got from JustFab. I ordered some coats too. The quality of the items I got was good so far. It was only just one pair of boots that I ordered that didn't last too long. But, most of the others seem to hold up pretty well. They have pretty good deals if you can catch them. The coats I bought were 50% off. It ended up being $30 apiece, which I found one coat for the price of two at a different merchant. I got my mother to sign on JustFab, too.
Hello Liz,
We're glad that you are loving your purchases! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 25, 2021
JustFab has super cute shoes at a great price. Their first pair is $10 and then, even on that first order, all your shoes are 50% off even after the $10 pair. I also like their quick service. They get here within just a matter of days. There are also a lot of options and the same styles come in multiple colors. The quality of the products is all right. You get what you pay for. They're not overly priced but the quality's not extremely well. As far as comfort goes, they're not extremely comfortable, but they are very cute. So it's worth it.
Hello Layla,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 25, 2021
I like that you can skip the month within five days and not have to pay anything. But if you do skip it, you get to use your credit for whatever shoes you want and they have good quality shoes. Also, their shoes are cute. It's been a pretty good experience. I’m wearing JustFab shoes right now that I’ve bought a couple of years ago. They’re still in really good shape. Recently, I got a really, really cute pair of thigh-high blue boots that I freaking adore. I love them.
Hello Markisha,
We’re so glad to know you love the items! We also appreciate your feedback about the 'Skip the Month' option. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 24, 2021
They have cheap prices. I also like that I can order whenever I want to and I can cancel it every month if I don't want to use it. If I have a complaint, they take care of it right away. I like the selections given by the expert too.
Hello Margaret,
We are glad you are enjoying our product pricing and selections! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 24, 2021
I've found good deals in JustFab and the product that I've gotten is good. I love the boots that I've gotten. I recently got a skirt that I love. Shipping is fine. I did send two things back recently, and I don't know if they've received them yet. I haven't seen a credit come through. But normally, it's fine. I also like that you can skip monthly if you don't want to purchase. I'm glad I found JustFab.
Hello Kim,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 23, 2021
There was a Black Friday sale and JustFab's stock did not reflect correctly on their website. When I went to order, they fulfilled the order but I didn't find out that my shoe wasn't available until I got two of my shoes, but not all three. If the pair of shoes that I had ordered was not available, then they should not have allowed the order to go through. When I went back to the site to try and place another order for the shoes because the site reflected that there was one less, that wasn't accurate.
I spoke with their customer service and everything got worked out. They credited me back the money. But these call centers have been shipped overseas and sometimes, it's really hard to speak with them. I feel like they really don't have a lot of options and they really don't have a lot of authority to do certain things. A lot of times, my experience is not great on the customer service end. Other than those, I was impressed with the items I received. They’re cute and they fit me. I have wide feet, so I have to order the wide widths and not many companies get that right. I give JustFab thumbs up on that.
Hello Loreal,
We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Dec. 22, 2021
I only ordered through JustFab once and I was unaware that I signed up for a VIP package that was going to take 49 bucks out of my account when I ordered the shoe. So, I had called them to get the refund for that, and so I can get taken off in the VIP package. The rep said that she would send me a gift card. Then, she said that I could switch off the payment plans whenever I ordered, but I still haven't received that coupon thing and I haven't ordered since. Other than that, JustFab has good and cute shoes. Receiving my order was not long at all and it is good quality shoes. I like it.
Hello Shelby,
We are glad you are enjoying our products! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 21, 2021
I first used JustFab when they were brand new and I don't get to order from them often, but when I do, it's always a good experience. The ordering process is pretty simple and my orders usually arrive a week to two weeks at most. It's usually very quick. Most of the things I've gotten from them have been boots or heels and they're always as pictured but if I have a size issues, it's not hard to exchange an item. But they've been very fair and have really good quality products for reasonable prices, especially with all the deals that they have. But anyone who intends to buy from them should be checking the reviews for whether the shoes are true to size or not. That is always a good thing because even if it's the same size, it doesn't mean it's actually going to fit the same way.
Hello Jasmine,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 20, 2021
They did great with the claims process. Everything went very smoothly. We had some water damage. So, the techs had to detect where it was. AHS's service is good. When we call, they get right back to us and get the work done. We're still keeping them.
Hello Danielle,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 19, 2021
Ordering was easy. I searched for the shoes that my grandma wanted and it was an easy check-out. My grandma liked the shoes she got.
Hello Victor,
We're glad that your grandma likes our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 18, 2021
JustFab has a variety of items that people can choose from, and there's nothing I don't like about their products. I love them. Plus, If I'm not sure what style I want, they show me different styles and that helps out a lot. I usually get my daughter's stuff off of FabKids, and this is my first time getting a pair of shoes from them. I bought boots and although sometimes the process gets delayed, my boots came in the time frame that they told me that they were coming. The shoes last too.
Hello Tierra,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 17, 2021
I bought two pairs of shoes a couple of months ago, and they're good quality. I've only bought shoes from JustFab and I like them all.
Hello Anna,
We're glad that you are loving your purchases! We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 16, 2021
Since JustFab started selling more clothes, I’ve been getting more of their clothes than their shoes. They periodically send me emails to see how my taste has changed but I don't complete them. Generally, when I go on their website, I don't even look at the recommendations they give me. I just go to all the new shoes and start shopping that way on my own. So far, I've never gotten anything that I complained about. Quality-wise, their products are always pretty good and everything generally comes really nicely packaged. But sometimes, if I buy a shoe, it's too small for me. But that's my fault, not their fault. Their return policy seems fairly easy but I'm lazy to go get a box, take it to the post office, print the shipping label, and return it. I usually just give it away.
Other than that, the membership fee is 39.95 a month and after a while, you forget that they're even billing you 39.95. So when I realized that they were still billing me the 39.95, it had been eight months and I haven't even bought anything. I work in a hospital, we’re in the middle of a pandemic, and buying shoes was the last thing in my mind. They always give you the option to temporarily freeze your accounts so that you don't get the payments for three months but if I forget in three months, they would start billing me again.
I also didn't like the fact that for a person that's been with them for a while, I didn't have the option to cancel. When I called and asked if I could cancel my account, they told me I couldn't and if I did, I would pretty much lose all the credits that sit in my cart. And at that point, I had 16 credits and I didn't want to just waste them on 16 pairs of shoes. So I still have to go on. I just got to make a conscious effort to remember to skip a month or freeze my account for three months.
Hello Faheema,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 15, 2021
It's easy to manage and maneuver through the website. I took advantage of a few offers, like when JustFab had 50% off or for being a first-time member. I bought some pair of shoes. They were great.
Hello Lucia,
We are glad you are enjoying our website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 14, 2021
I live in an apartment where we have a drop off area for deliveries and the boots that I ordered from JustFab weren't there. When I called them, they helped me over the phone to get another pair. They have great customer service and I’m so thankful for that. But when that pair came, there was no wide calf while the ones I ordered were. And I felt bad to call for anything because we had been going back and forth trying to figure out another shoe to cover the other one. I gave away the ones that I got as a gift, so it was fine.
Other than that, the first time I ordered from them was amazing. I loved the boots that I got. I have also looked at some clothing and I really like their collection. I like the wintery cardigans, the longer ones that covers the bottom. The prices are amazing as well. You can't really get that anywhere and the quality of the shoes is worth it.
Hello Eiman,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 13, 2021
I used JustFab a few years ago. A coworker told me that then I bought one pair of shoes that I saw on there. It took about a week to get my order and the shoes are as described but they were a little bit different. That was partially my fault though because I purchased the same size that I've purchased in the past and I've lost weight since then. So that was partially my fault. But I still like them. If anyone is thinking of ordering from them, I would tell them to always go down a size because I have ordered in the past where the shoes have been too big. So, I usually go down to size anytime I order from JustFab.
Hello Jennifer,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 12, 2021
I have ordered a lot from JustFab. I like it. Their ordering process is not that hard and I buy mostly single things not the whole outfit. And I buy things that can work with almost anything. I took advantage of their 70% off and 60% off promos and the items that I received are pretty, but they don't last that long. I just realized that some boots that I bought are ripping. So it is not something that I will spend too much money on because I know that it's not going to last that long. Customers should also be careful of the subscription. If you get it, you got to remember canceling or skipping it. I skip the month at the beginning, always, even if I think I'm going to buy. People should also read the reviews before buying.
Hello May,
Your feedback about the quality of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 11, 2021
I like the quality of JustFab. I also like their customer service. My experience was great.
Hello Adam,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 10, 2021
I like the shoes from JustFab. I like the quality. They’re really good. So far, I haven't had any issues with them. Also, JustFab products have a good price. Their website is also easy to navigate. I would recommend JustFab.
Hello Leandra,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 9, 2021
I like JustFab. If I find one shoe that I like, I go back and buy all the colors. I have a closet full of JustFab. They always have a lot of selections. They always try to be trendy. When I'm looking for a particular shoe, that's the first place I go to. I purchased from them about two weeks ago, and the deals that they were offering at that point were good. I had credits as well so I was able to use those.
Hello Shavon,
We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Dec. 8, 2021
I bought three pairs of boots from JustFab. I contacted their customer service when I had an item that had a two-week delay, and they were good about it. I’m enjoying JustFab so far.
Hello Julia,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 7, 2021
I have been with JustFab for seven years now and I buy a couple of stuff from them that I really love. I just purchased some shoes and they're really nice. The quality is awesome. I bought boots about five, six years ago and it just started to go. JustFab brings a lot of nice stuff and my daughter buys from them too. I recommended her to them. When I got my flat slippers, I was not disappointed. My daughter loves them as well and when I video called my sister and showed them, she said she wanted them too.
Hello Vivienne,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Dec. 6, 2021
I didn't know what kind of style I was looking for. So, I went to the shoes and I liked quite a few of them. I got two pairs of boots. I love JustFab.
Hello Ashley,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Dec. 5, 2021
So I paid for rush shipping on November 24th. I expected a delay because it was the day before Thanksgiving. I expected to at least receive my order by the following Wednesday. But here it is December 5, no tracking updates but they keep telling me it’s been shipped out. If the tracking was supposed to be updated within 48 business hours of the order date, why hasn’t it been updated? For a first impression, I am not satisfied and I will be returning the boots if they ever arrive. I will not be shopping with JustFab ever again.
Hello Tynisa,
Your feedback about our delivery and shipping timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Dec. 5, 2021
The shipping is fast and JustFab’s products are good but it would be too small or they wouldn't have my size. I've only done one purchase from them since then. If you became a VIP member, the first purchase would be 10 something.
Hello Mia,
Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 4, 2021
I purchased a pair of boots from JustFab and the quality was good. It was easy to browse through the different styles and be able to filter for what I was looking for.
Hello Kayla,
We’re so glad to know you love the quality of our items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Dec. 3, 2021
JustFab’s cost is good and the quality seems decent. But I had to send the boots back because I didn't like the way they fit. For boots, I have to size up but it appears that I didn’t need to for those particular boots. They were too big and I didn't like this weird, fancy thing around my ankles. But I like the way that the material felt when I was touching it. So, I’ll order again. An issue that I have though is that I went to skip the following month for the credit and JustFab still charged me, and that was annoying. I didn’t want to have a credit and I just want to go in and buy when I want to buy. So, I don't like that whole setup. I called customer service and they were friendly, and they're gonna refund it. They said it could take five days and I haven’t gotten the refund yet. Also, I did the first pair for $10 but I didn’t keep the shoes, so it's like I missed out on my first pair for $10 offer.
Hello Jennifer,
Your feedback about our product sizing is important, and We would like to address this as quickly as possible. We would also like to discuss further the 'Skip the month' option. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 2, 2021
The site is easy to navigate and there are so many nice things on the site. I even allow my daughter to look at it. I liked the 75% you get off at first. My boots came on time and I love them. Everybody else does. They’re nice and warm.
Hello Lakeisha,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 1, 2021
JustFab had some boots that my sister-in-law wanted, but because they didn't have her size, I picked out some boots that I liked that was in her size. I was very satisfied with the quality of the product. It also came right away. What confused me was I didn't know once I paid that payment, I'm gonna still owe JustFab any more money.
Hello Chantel,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products that we provide to our members.
Best,Zeth
Reviewed Nov. 30, 2021
The reps were good and easy to talk to. JustFab has a wide selection but I would add more of a wide width selection. I bought two different pairs of shoes and I liked one pair. The other pair didn’t have the right size.
Hello Aleah,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 30, 2021
JustFab is very convenient and I haven't had any problems with anything that I've purchased from there. It is user-friendlier than ShoeDazzle. When I wanna skip a month for ShoeDazzle, it literally takes me about 15 minutes to try to find where it’s at, whereas on JustFab, it’s right there. I was looking for a trench coat that was kinda light but not too heavy and still stylish. I got that for 50% off at JustFab, so that was a win-win for me. Then I fell in love with the jacket there and I just purchased that. I just received the black boots with chains around, and they only had one pair left and I had to get the 9.5. I would have preferred a 10 but the heck with it. I wish it came in another color. I wish I could have seen them sooner. I still got them, though. I haven’t worn them yet and they were a perfect fit.
Hello Tanya,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 29, 2021
My friend told me that JustFab has good quality shoes. She told me she was a VIP member and explained it to me. At first, I logged in as a guest then decided to be a VIP member too. My mom bought from them and my cousin did as well. We like JustFab's products. They are good quality shoes especially the boots. They're not expensive too. But I called recently to cancel my VIP membership. Maybe later I’ll get the VIP membership again.
Hello Adela,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 29, 2021
I really like the shoes from this company. It sucked me in. They will trick me like, "Shipping is such as such." Well, I'm 10 away from free shipping, I might as well get that second pair of shoes. I also like the selections by the style expert. It'd be nice if they have opportunities for more styles. I delve into the clothes a little bit more. But it is a shoe store, so I'm not expecting too much. Then if I don't want to buy anything, I can put it on pause. I just need to play around with the site as the favorites almost start over, so I have to scroll all the way back down, and it's a little frustrating. On some sites, when going to the favorites, it almost keeps where I am or I can open it separately. But other than that, the site is pretty fluid.
Hello Yashonda,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles you like. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 28, 2021
JustFab does that buy one for $10 for the first pair so I got these long pointed boots from them. But I have to return them because I don't like the way the point looks.
Hello Genevieve,
Your feedback about the styles of our products is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 28, 2021
I have been a JustFab member for quite some time, and normally, I just skip the month because I have two kids and the money goes to them. However, every now and then, I'd forget to do that and I'd just have another donation to the company. But about a month ago, I got their email for Black Friday and it said that I have 19 credits to spend, and I didn't know what are those credits for, so I went in there, and it was Merry Christmas to myself. I threw a couple of things in the cart and it was $260, but the total bill was 23. Those were only two credits. I threw a couple more in and then the balance was $4. I did a total of three orders to spend my 19 credits. I just misjudged the sizes on the pants. Then one of the bags was not what I ordered. Everything else was perfect.
It's just that JustFab should have a little more guidance on how the credits work. I had called customer service before to tell them that I never saw my credit on there. I also didn't know how the VIP points work. Then the shoes run a little smaller in size. I usually wear a 7.5 to 8. I got 8s across the board and the ones I've worn so far are on the snug side, but not so much that I can't wear them. They seem to be of good quality. Maybe just go on a half size larger.
Hello Rebecca,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 27, 2021
I saw good boots that JustFab had and it was a good deal. They came yesterday but they don't fit my baby. JustFab has a paper in there for me to send them back.
Hello Ebony,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 27, 2021
I love that the website breaks down the styles. They ask you what's your style, and brings you out something similar to it. I bought the high knee boots. At first I thought that they weren't going to be as long as I wanted them, because I wanted them a bit higher than my knee. But they were the right size it shows. Also, I got fast shipping. I received it three days earlier than what I was told. I like the quality. I’d recommend JustFab.
Hello Alice,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 26, 2021
I made one purchase. And the next month it had slipped my mind so I'm gonna cancel it. I just don't have it in my budget. But the two pairs of boots were nice.
Hello Alexis,
We appreciate the feedback and happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Nov. 26, 2021
I used to have an account with JustFab. Unfortunately, somebody hacked into my email so I canceled everything. When I was about to travel, I needed some new shoes and that was when I download the app again, put my information and started ordering. I like that the shoes fit me really good and make me look different. It’s like you’re wearing a $500 shoe. I love shopping at JustFab because the products have good quality. But they used to have a lot of items and nowadays there’s a few. If they are doing sales, that is the best way to shop. But if there's no discount, $30 on one pair of shoes is a lot even though it’s a good product.
Hello Elizabeth,
Thank you so much for your feedback! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Nov. 25, 2021
I like the ease of going online. I wish there were more options for shoes, like pumps, but so far, so good. I like the styles for the most part. I purchased two pairs of shoes and a bag. I returned one of the two pairs and the process was easy. You just put it in a box, label real quick then send it to USPS. I like the boots that I got. The quality is really nice. When I walked around when I got them, they look really good.
Hello Amanda,
Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 25, 2021
It was really simple to find the stuff I liked on JustFab's website and recently, I've been able to take advantage of any of the 60% off for Black Friday sale. The selection their style expert gave me has been pretty good, too. But the size of their sneakers tend to be a little off and a little uncomfortable. Other than that, my last purchase was in October where I ordered three pairs of combat boots in different colors and they've been a great fit. I also like the suede feeling, as well as the faux leather.
Hello Amber,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 24, 2021
I wanted the $10 pair of shoes. I signed up with JustFab but it was hard to find what I wanted from the selection I was given. The pricing was better than most and the quality of the shoes I received was pretty good, but nothing fits the way they're supposed to. So, I'm planning on canceling my membership in the next couple days. Easier returns would have been great, too. I couldn't find anything on how to return the shoes online as their return policy was difficult to navigate.
Hello Amanda,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 23, 2021
I like JustFab’s styles and discounts. I purchased black boots one time and the quality was good. The website was very user-friendly and the delivery was fast.
Hello Amina,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 22, 2021
JustFab's website wasn’t hard at all to navigate. I bought boots and booties and the quality was good. The price is good too and I'm always very happy with my selection that I receive. I love everything that JustFab has.
Hello Alondra,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 21, 2021
The selections from the style expert were okay. I got a pair of boots and some flats but the boots didn't fit so I gave them to my mom. The other shoes were fine.
Hello Alexia,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 20, 2021
JustFab has nice stuff and most of the time, the selection from the style expert appeals to me. I bought some boots two months ago and the quality was good.
Hello Alayna,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Nov. 19, 2021
I wear size 12 and JustFab has shoes in size 12, which a lot of places don't. The shoes that I bought have been great.
Hello Abby,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 18, 2021
JustFab is up to date with the current trends that are happening. The styles and selection are good as well as the quality.
Hello Alessandra,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 17, 2021
The quality of the item I got was good for the price. They're not cheapy and they're not falling apart.
Hello Abbigail,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 16, 2021
The shoes from JustFab are cute, so I clicked on it. The shoes are of good quality for a low price. It took me longer than I thought it was going to to find a particular style, but it was not more than 10 minutes. The selection could expand just a little bit more, but it was a good variety given the cost. I'd tell others to shop there. I would show them the shoes that I got there.
Hello Ahnaka,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles and sizes you like. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 15, 2021
I really like the products at JustFab. I was surprised to get how cheap they were. I got a pair of heels and got a discount on an extra pair, so I ended up getting a pair of boots as well. They were pretty comfortable. I’m also impressed with the quality and how fast they came. But I ended up canceling my membership. I’m a student, so I can't afford the monthly membership fee.
Hello Amy,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the VIP Membership. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Nov. 14, 2021
I love the different styles at JustFab. Those were really cute. Definitely, before I got on that website, I feel like it was the things I had been looking for but really hadn't been finding in stores. I have one of my boots right now and I love them. The fit is perfect, very comfortable, and definitely true to size. The ordering process was also easy and good. Regarding the shipping, the product showed up a little sooner than it said, so that was good, too. The website's really easy to work on. Even to do the skip the month or shop for the first five days, all that was still easy to handle. Great deal.
Hello Amber,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 13, 2021
I love JustFab’s products. I'm still using the shoes now. They are very comfortable and soft. I bought the one without the heels because I am a mom. They also have a lot of variety. I highly recommend JustFab.
Hello Ana,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Nov. 12, 2021
I bought a pair from JustFab and it hasn't even been two weeks, but it got some scuff marks and crumples already. I haven't used them very roughly. I take care of them. I'm a tiny bit disappointed. But finding a style, they have a lot of variety and the size fits me well. It's gorgeous and cheap, too. But I would expect a little more quality.
Hello Afrida,
Your feedback about the quality of our products is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 11, 2021
A month ago I purchased shoes from Justfab. Looking at their reviews I trusted them, I got my shoes delivered nicely and the product is in good condition. After, I canceled my membership because I don't really shop for shoes a lot, I called the customer service so the cancelation would really process and it did, I got my email confirmation and it was all set nothing to worry about anymore right? But no! The next month I received an email stating that I have my order on the way. I was so shocked so I called them to cancel the order, but after telling them the problem I got hang up on the phone 2x! So I was so furious and kept calling the customer service, finally the 3rd call they didn't hang up on me but still didn't save me from inconvenience it will cost me.
They told me that I have to wait for the order to arrive and I would have to send it back to their warehouse and then start my refund once it arrive from there. It would probably take a month for my refund plus I have to go print a returning label and go to post office to return a package that I never ordered myself! I took care of my subscription earlier to save me from all this inconvenience but now this is what I'm going through and it's no fun at all! If I would have known that all this would happen I wouldn't have ordered from Justfab at all. Not worth it!
Hello Marielle,
We appreciate the time you took to tell us about your experience with the VIP Membership. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Nov. 11, 2021
The quality of the products at JustFab is okay, even though the last item I ordered came with a blue stain, the Chelsea boots. It looks like something that people already wore. But everything else is good. Highly recommended.
Hello Alexa,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 10, 2021
I got two pairs of boots. I got a white pair of hiker boots with laces and I got a gray pair. Both pairs were scuffed up on the too, the heel and the sides. They weren't handled well going into the box. Plus, the bottoms were dirty. It looked like someone had already worn them, sent them back and then JustFab re-sent them out. I'm returning both.
I finally got ahold of somebody after trying for a couple of days and telling JustFab that I'm sending the boots back. They emailed me the packing slip so I can send them back. The boots were cheap considering the membership. If they were $80 boots, I'd be a lot more upset. I hope your experience will be better than mine.
Hello Alicia,
Your feedback about the quality of our products and services is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Nov. 9, 2021
The shape of the boots were not as I expected so I'm not wearing it yet. I don't like the way it turned out around my feet. It's not very comfortable to wear. The way they design it should be in a better, more curvy shape because it was too flat. It looked like a basic boot. Otherwise, the quality felt fine and my size was good. I was not very dissatisfied because it was not so expensive. I love the packaging and JustFab gave me some kind of voucher. I was happy with the delivery as well.
Hello Abhilasha,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles and sizes you like. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 8, 2021
I love the quality of the items from JustFab. What I like about them is it's easy to find my size. My feet are small and JustFab has every shoes that I like that are in my size.
Hello Amanda,
We are happy your items are a perfect fit! We are happy your items are a perfect fit! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 7, 2021
Ordering was pretty simple and shipping was fairly quick. The quality matches the price.
Hello Adriana,
It’s great to read your feedback about our products and services! We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,Zeth
Reviewed Nov. 6, 2021
I liked JustFab's VIP deal and knowing I could get the $10. So, I signed up for a membership. As a consumer, I recognize that I get what I pay for and I didn't pay them very much. So, I know that I could potentially get a higher quality bag from somewhere else, but it's not going to be at the same price. But the pocket and wishing the bag that I received was aligned. I was able to do the style in both the shoe and the purse, and their website was pretty easy to navigate.
Hello Alice,
Thank you for writing a review! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 5, 2021
I've been wearing my loafers every single day since I bought them from JustFab. The quality is really nice. I just started with JustFab, but I did have to cancel my membership just because I couldn't afford to buy a brand-new pair of shoes every month. I do want to give it another shot when things are a little bit more financially better. I would recommend it. Their products are of great quality for a reasonable price.
Hello Alexandrea,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
JustFab Company Information
- Company Name:
- JustFab.com
- Company Type:
- Private
- Website:
- www.justfab.com