
JustFab Reviews
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About JustFab
JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.
- Special first-purchase discount
- Free shipping for VIP members
- Personalized style quiz
- Discounts for VIP members
- Must pause to avoid monthly charge
- Credits do not apply to sale items
JustFab Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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Reviewed July 11, 2022
I've been satisfied with all of the shoes. I think that the sizing has been a little off for some on my feet so I've had to make some exchanges. But I'm satisfied with the quality of the shoes and clothes.
Hello Niccole,
Thanks for sending your review! Your feedback about our sizing and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 10, 2022
The customer service was my favorite and finding the item and style I was looking for was easy. But I'm not a member anymore because their items don't fit my feet.
Hello Vontella,
Thanks for sending your review! Your feedback about our sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed July 10, 2022
Being a member has been nice. The purchases I've made so far have been of really good quality and have exceeded my expectation. They send the perfect size. Also, the purchasing process was very easy to understand and the shipping was quite fast. I got my products within a few weeks.
Hello Sophia,
We're glad that you are loving your purchases! We are also happy your items are a perfect fit! It makes us really happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed July 9, 2022
A couple of years ago, I got five pairs of booties. At the time, I enjoyed the opportunity of having the boots sent to me. But I don't need the membership anymore. I don't often find everything that I'm looking for to have a subscription.
Hello Marniesha,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 9, 2022
The selections are good. They have a nice style. I bought some sandals and the quality is medium.
Hello Breanna,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 8, 2022
I really like everything. Their selections are all pretty good. There were some things that I really wanted, but they were out of stock or I cannot find them anymore on the website.
Hello Asma,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed July 8, 2022
They keep charging my account for something that I'm not using. I called to cancel it, but they acted like they didn't get even the call. My account was still being charged. They're gonna give me a credit, but I don't want the credit, I want my money.
Hello Atia,
Thanks for sending your review! Your feedback about the charge(s) in your account is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 7, 2022
The products are true to size. Most of the styles aren't really my thing. But when I find a good pair, I love it. I got a pair of size 10. But I got one shoe that was 10 and the other was a 9. I called JustFab and they got everything squared away.
Hello Tierra,
We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed July 6, 2022
I got workout clothes from JustFab because they were very cute and not that expensive.
Hello Esmeralda,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 5, 2022
The way to order is quite easy and there are a lot of promotions to reduce the cost of the shoes. Usually, I buy shoes, and the delivery is very fast. Whenever you want to return anything, they don't make it too hard. It's quite easy to return stuff. Whenever you call, you always get their live agents. They are always so pleasant and always ready to help. So, so far, my experience has been very good. The variety of their items is quite good for me. Sometimes, I do wish they would have more stuff. Sometimes the kind of shoes I like is usually a little bit limited there. But the ones I see there are quite good and pretty. At least I get to still get what I want. So it's not bad. But if they could add more short heels, it would be very nice.
Hello Judith,
We are glad you are enjoying our products and promos! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed July 4, 2022
I've been enjoying JustFab. I like that you can skip if you need to. But if we forget, you still get your points and that you can get free stuff. The selections of their style expert were pretty spot-on. I got some shoes for a wedding and they were very good and looked very cute and stylish.
Hello Alexia,
We're glad you enjoy our unique styles! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,Zeth
Reviewed July 3, 2022
The site is ran pretty well and I really like how it is set up. My most favorite part is that I can subscribe and skip when I need to skip and still be able to be subscribed when I do skip. I can cancel when I don't have the money for the month and then if I do have money, I'm able to get stuff. I've gotten credit for the times I forgot to skip and was able to use them still. To me, it seems free at the time.
Hello Brittany,
We are glad you are enjoying our products and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 2, 2022
I had to return both of my shoes. They were weird. They didn't fit.
Hello Michelle,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed July 1, 2022
I've ordered three pairs of shoes and they were all the same size. But when I got the shoes, two of them were too big and the other one was too small. The sizing chart isn't accurate and I wasn't too happy about that. So I haven't purchased anything else from JustFab. I have really, really small feet, and then the lowest size they'll have is a five. Then the things I'm needing are not there. Other than that, the shoes are really cute. They're good prices. I also like the non-shoe items. But as far as the shoes go, it's just not the fit for me.
Hello Samantha,
Thanks for sending your review! Your feedback about our shoe sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed June 30, 2022
I like the product and I've been very happy with JustFab. But I stopped my membership with them because they changed their style and I didn't prefer it as much. Discontinuing my membership has gotten definitely better. I discontinued several years ago because it wasn't in the budget and that was a pain in the booty. I had to write a letter and mail it. But this time, I just called them.
They have so many deals and VIP credits that it actually gets very confusing to figure out how much you're going to pay in the end. Like you have to add everything in your cart and then choose your deals and then at the very end, they'll tell you how much it is. It is always too very random and convoluted. They give you good deals, but it's just hard to follow.
Hello Sarah,
Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 29, 2022
I wanted to get the shoes for someone as a parting gift. I was told the shoes were gonna come early. Unfortunately, the person left the United States before the shoes arrived. They told me it was gonna come within three to five days. But it came after six days. It was bad because it came on the afternoon when the person left in the morning. If it came the previous day, I could have given it to the person still. They should have exact accuracy of when something will arrive.
Hello Patricia,
Thanks for sending your review! Your feedback about our shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed June 14, 2022
It was a really good experience all around from the beginning to end. There's a lot of shipping issues in the world right now, but I got them in time for what I needed them for. It was 10 out of 10. I really like the shoes and I got a lot of compliments on them. They are booties, and they are very good quality.
Hello Macy,
We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed June 13, 2022
Justfab has been good, including the styles, and for the price, the quality is fine.
Hello Kourtnie,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 12, 2022
I enjoy the boots I got from JustFab. Boots are what I usually purchase. They're pretty quick with their shipping. Everything's been good.
Hello Robin,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed June 11, 2022
I’m currently a counselor and I want to look professional. So, I wanted heels but not too big of a heel, and I liked how JustFab customizes to wear what you like. Finding items is not difficult and the return is also not difficult. I just have really thin feet, and it seems like they only have at least an average size foot. So, a lot of the shoes don't hold my feet. When I walk, they come off.
Hello Crystal,
Thanks for sending your review! Your feedback about our sizing is important, and we would like to address this as quickly as possible. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed June 10, 2022
I ordered some boots from JustFab. I had the wrong size. I had to send them back a couple of times, but I got them finally right. The quality is good. Everybody complimented me on them. I wear them a lot.
Hello Donna,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 9, 2022
JustFab is good for clearance deals, which is what we use it for. We just get the cheap stuff. As far as the quality, it’s usually pretty good. It's kind of a pain remembering to skip each month. We forgot this month and now, we got 80 bucks that we didn't need to spend through JustFab and ShoeDazzle.
Hello Conor,
We are glad you are enjoying our products and promos! Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 8, 2022
I signed up with JustFab 10 years ago and make one purchase a year. It's not easy to find a style I like, and I'm not a fan of it. Their quality is not very good as well. Sometimes I'll get some good stuff, but most of the time, it's garbage and I end up giving it away. I’m still buying from them because I have credit. If I didn't have the credit, then I wouldn't have bought anything. I skip every month, but there's been a few months where I forgot to skip until I had all these credits. I don't want them to just get my money, so I try a few things. I bought a pair of sandals that were way too narrow, as well as a purse that I really liked, but it broke within two days. JustFab also has high heeled shoes for going out one night, and I got a dress from there too. It's all right.
Hello Stephanie,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would like to discuss further the member credit usage. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 7, 2022
I love the service. Sometimes I forget to skip a month. But I like that the credits apply to my account and I can still use them. It is a dangerous site, though. Sometimes I'm just there and I add a lot to my cart and say, "Wait a minute." But I enjoy the site a lot. I always find myself going back into treating myself to a pair of shoes. So far, I'm satisfied with the quality. I take good care of my shoes and I’m satisfied they don't rip or wrinkle. Even something like the leather products, they're still intact. I love the shoes. Every single time I go out, my friends compliment me on my shoes and always ask me.
I purchased a few clothing items. I love the quality of it. The only thing for me is the sizing. They always end up being a tad bigger on me even if I get the small ones. I bought a romper last time and it felt like a medium. Sometimes I try to keep an eye out for an extra small. I know some clothing products have the extra small size option. But if not, I just don't worry about it. I just keep an eye out for it. I would love to collaborate with JustFab and put my ideas into the design. My friends always compliment me on my taste of clothing. If I can promote the clothing or product, it's a win-win for all of us.
Hello Sharon,
We are glad you are enjoying our products and the VIP membership! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 6, 2022
Justfab's quality is going downhill compared to when I first signed up with them. Apart from that, I really like that I get to skip the month that I don't want to pay for. I only buy whenever I see something I like and if I don't, I just skip.
Hello Juana,
We are glad you are enjoying the 'Skip the Month' option. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 5, 2022
JustFab does a lot of buy one, get one half off, which I like. Their clearance options are good too. I normally go to find a specific thing. And when I'm looking for that specific thing, if I like it, I buy it. But there are times when I don't find the shoes I like. Other than that, I bought my sister a pair of shoes for her birthday. She said she liked them.
Hello Kitzia,
We are glad you are enjoying our products and promos! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed June 4, 2022
I bought a pair of clothes and it's good quality. Shipping takes a little bit more time but that's expected on my part. Overall, I'm satisfied with JustFab.
Hello Danica,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Your feedback about our shipping process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed June 3, 2022
I like the shoes that I purchased from JustFab. I like the high-tops and the regular sneakers. They're cute for going out. They're not good walking shoes though. Also, the fee was pretty expensive for VIP. I didn't know that I was getting charged every month. When I signed up, my friend didn't tell me about that.
Hello Katie,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss our product sizing/style. Our Member Services team will email you right away to assist you with your concerns.
Best,Zeth
Reviewed June 2, 2022
I like the quality of the products at JustFab and the very good selection. Whenever I'm in need for this or that, I usually go to them. I’m not too crazy about the clothing part of it but the shoes are excellent. The sizing is always good. I also get a lot of compliments from my friends. I've been wanting to discontinue the membership but they always talked me into putting it on pause or skipping the month. I do that often, but then I go looking at the site again and, without fail, I end up buying something. It's handy to have. I like it for gift giving, too. Young graduates are always looking for shoes so I tell them, “Pick a pair of shoes.” They love that. I recommend them all the time especially for kids, too.
Hello Susan,
We are glad you are enjoying our products and promos! We are also happy that you like the VIP membership perks and benefits! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed June 1, 2022
I bought three heels from JustFab and they said that they already sent it. But I didn’t receive it and I called them. It took two months to receive the shoes. After that, when I tried one on, it was not as comfortable as I expected it to be. I was supposed to call back to return or to take the bigger one but I was too busy. The customer service was good though there was one rep who didn’t reply to me when I called many times. But one of the guys helped me a lot.
Hello Farah,
Thanks for sending your review! Your feedback about our delivery timeframe and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed May 31, 2022
When JustFab offers a percentage off, I’m able to use my member points to purchase something. They always have good quality and the style expert has a great selection.
Hello Rebecca,
We are glad you are enjoying our pricing and VIP promos! We are also happy that you like our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed May 30, 2022
With JustFab's typical membership customer service, you can either return something or exchange it. It comes down to you're never really refunded for anything. You just get gift cards or account credit, which means you have to go through this process over and over. My last purchase was three months ago, but I'm just using up the gift cards that have accumulated. I don't have a membership with JustFab anymore because it's not been the best experience. It's just like you can't even begin to purchase two pairs of shoes a month then you get these compiled gift certificates and all these things you can't find. The quality of the items is okay, but the sizing isn't great and returns are a bit clunky. It's easier to just keep the stuff than to return it. The reality is, with Amazon and everything else, it's not worth it to continue a membership unless you plan on having tons of shoes or handbags and excessive amounts of things.
Hello Vanessa,
Thanks for sending your review! Your feedback about our sizing and return process is important, and we would like to address this as quickly as possible. We would like to discuss further the member credit usage. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 30, 2022
In ShoeDazzle, it was hard to find things that your style expert didn’t find for you. But it's not like that on JustFab. So if I ignore the style expert, I'm still able to find what I want. I like their selection but their sizing isn’t very consistent. Usually, I'm a nine and I've had some shoes that were way too small. I just got a pair that I ordered a nine wide and they were falling off of me. But I have a pair of boots that are my favorite and JustFab doesn't sell them anymore. They are literally falling apart but I still wear them. I've had them repaired six times.
JustFab’s return process was fairly easy. I'm one of those kinds of people who are terrible about returns. So a lot of times, I will send that one and then forget to take it to the post office. But that's not their fault. JustFab is annoying that it's still a subscription service, but I understand why they do it. Luckily, it’s set up at the beginning of the month so it's easier to remember to cancel if you don't want to buy anything.
Hello Jennifer,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your return/exchange concerns.
Best,Zeth
Reviewed May 29, 2022
I'm always telling everybody about JustFab. I like that when I need to skip a month, I can do that on the app. Before, I would have to go to the website and do that. I also like how easy it is to search for things, to add things to my wish list and take it off. I’ve purchased two clothes and the quality is good. I’m surprised sometimes about how well the quality is. I’ve had some JustFab shoes for years that last just as well as brand name. They run a little large though so I usually have to size down a lot with clothes. But I'm not complaining. They help my ego a lot. I hate when stuff is sold out before I can get to it though. There's a good amount of inventory but there needs to be more of communication when the styles are sold out. There could be a little bit more clear indication about the inventory.
Hello Yvonne,
We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 28, 2022
JustFab got a good membership deal. I’ve purchased lots of heels and a couple of boots and they're good quality. The styles could be better sometimes though. I skip more than I buy. They could also have a variety of sandals.
Hello Quinetra,
Thanks for sending your review! Your feedback about our product styles is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 27, 2022
I like the good deals on the shoes. I ordered booties and athletic shoes. The booties are good quality but the athletic shoes were not so much. I tried to cancel my membership. They said it was canceled, but I ended up getting charged again for another month. Then they canceled it again. Everyone was very nice, but it seems like they didn't do the correct thing. Customer service might not solve your issue right off the bat.
Hello Dessi,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this and someone from our Member Services team will be contacting you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 26, 2022
JustFab is convenient. I like the clearance sales at the end of the month. However, the quality has been a hit-or-miss. Some items are high quality but for some, I wear a couple times then it falls apart. If it’s something more sheer, it falls apart quicker. If I purchased a blouse that was thin material and fine, I can only wear it once or twice, and it's done. But if it's a cotton dress, that lasts a lot longer.
Hello Rebecca,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed May 25, 2022
I'm a shoe lover and JustFab has some different types of shoes that I like. I also like that I have the option to skip if I don't want to pay that particular month. When they have those flash sales, I could buy shoes for 19.99. A few weeks ago, I bought about four pairs of shoes. They have great quality. The selections given to me is what I have a problem with. I may see on a commercial different shoes but they don't suggest it and I can't find it sometimes. I wish they would open up to anything. Also, I have a lot of points and I don't like that my points expired. They said it didn't expire and that it turned into a gift card but I'm not able to find my gift card.
Hello Conswella,
We are glad you are enjoying our products! We are also happy that you enjoy our pricing and VIP promos! Your feedback about member credit usage is important, and we would like to address this as quickly as possible. We would like to discuss further the selections and the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 24, 2022
There is a pair of shoes that I got from JustFab and I like them. Sometimes you got to break them in but they are comfortable. There are a couple more pairs of shoes I saw on there that are cute that I want to get but I'm a little up on the air about JustFab. Some of their shoes are uncomfortable. I tried to return a pair and they wouldn't accept them. They gave me blisters so bad my feet were bleeding. I had tried to cancel my account so they did not charge me for the monthly membership fee, but they charged me anyway. I've tried to contact but I have not had any luck on being refunded. I still have the credit sitting there. When I came across those pairs that are not good, I wish the customer service was better. I also wish there was more variety. Trying to find shoes for work through JustFab is very difficult because most of them are open-toe. There are very little flats. I like my open-toe, but I can't wear those at work. I'm on my feet all day and they're high heels. More of an inch heel or some more flat base would be good.
Hello Beth,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would like to discuss further the VIP membership and the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 23, 2022
I like the quality of the products at JustFab. I still have most of their shoes and I like their boots. They do the wide calf sizing boots. They get a little slow on Christmas time but they send you notices telling you that the order is going to be late.
Hello Candice,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We also love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 22, 2022
I wanted to try JustFab but it didn't work out. I ordered summer wedge shoes in a blue denim color. They're cute but they looked terrible on me. They were uncomfortable and ugly. I called and told them to cancel my contract 'cause when I read the fine print, it said 39 a month taken out of my account. I can't even afford that. But I love the customer service when I called them. Everything was awesome.
Hello Frankie,
We are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us! Your feedback about our product quality and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns as well.
Best,Zeth
Reviewed May 21, 2022
When I purchase something from JustFab, it comes pretty quickly. Most of my purchases are shoes and I have most of them. The quality is somewhere around 75 to 80%. Some of them don't work out well but most of them do. Try out JustFab.
Hello Henisha,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed May 20, 2022
For the prices and deals, JustFab is convenient. The products from them are good. I don't buy every month, but when I do, for the most part, I like everything that I get. I always get a 7 ½ for my shoes but sometimes, the shoe will be wider or smaller. It's not the same as in a store where you can know exactly what size you need. Then I have to deal with the whole return and get a different size type thing. I have to get to the post office if I wanna return something. I was gonna return a pair of boots because they were too small for my feet. However, I never made it to the post office, so I ended up gifting them to a friend. I've also gotten a dress and a sweater. I bought a jacket but I returned it ‘cause I didn’t like it. The sweater fits good. The dress is a small size, but it is a little big on me. The jacket fits large, and it was also a small.
Hello Briana,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 13, 2022
I tried to cancel my membership but JustFab said I had a lot of points. I have to use them. But to use the points, I would still have to spend money so I just skip and barely use JustFab.
Hello Soleil,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 12, 2022
I got the shoes I ordered from JustFab and I wasn't completely satisfied but I wasn't dissatisfied enough to return them. The style was cute but the shoe was poorly made. The quality was not what I thought it would be. I probably will not return to purchase anymore.
Hello Christine,
Thanks for sending your review! Your feedback about the quality of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed May 11, 2022
I ordered online from JustFab and it said that the item was available and in stock. It turned out that there was nothing. I used the money toward getting some shoes that I needed for a certain day and they never came in. I called and they said that it's somewhere in stock then they had to reorder. It took forever. They should make sure that the shoes are actually gonna be there and that they're delivered on the day they say they're gonna be delivered. JustFab then said they had sent out a pair but I never received it. There was just confusion so I canceled everything including my membership. That was easy to do and I got my money back.
Hello Vanessa,
Thanks for sending your review! Your feedback about our shipping/delivery process is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 10, 2022
I like the style of shoes JustFab had. I bought several different times and there are several different styles I like. When I buy shoes there, I buy more than one pair at a time. When I go on and if I see something, I put them in the cart then I figure out which ones I'm gonna keep and hope I get a good deal that way. The first time I bought shoes there, I bought 30 pairs of shoes. Out of 30 of those shoes, one pair gave me a little bit of a problem. But after I wore it a little bit, it was fine. Other than that particular time, that shoe was great.
I have 30 pairs of boots hanging on my wall and I still have some that are in boxes in my closet that I haven't even tried on and looked at since I bought them. I recently bought some boots. They're burgundy with the lace that goes up on the outside of the boots. The one side is a little bigger than the other side. By the time I put the shoes on, it already passed the exchange day. I really liked the boots a lot so I'm trying to maybe stretch them out a little bit. Hopefully, that will work.
Hello Justine,
We are glad you are enjoying our products! Your feedback about our sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed May 9, 2022
JustFab is very true to size and there's a large variety of styles whether you're trying to dress up or dress down. They do a really good job at promoting designs you'd be interested in based on your past purchases. That's really helpful and it's been spot-on. I got red suede shoes that are like booties and they're super cute. Those are my favorite. The quality is really good. I love shoes in general so I go through a lot quite frequently. These seem to be more durable than the ones I've purchased in other places. I told multiple of my friends to hop on JustFab's VIP membership.
Hello Alexis,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with the VIP membership!
Best,Zeth
Reviewed May 8, 2022
I joined the VIP member experience last month. I got my first collection of pieces and got a discount. I'm excited to see what's in my closet for it this month. Also, I bought some loafers and they were perfect but it would be nice to know the comfort level. Some shoes I buy from DSW tell you more about the sole and they give you a little idea of what padding and what sort of long wear experience you'll have with them. That would be lovely. Other than that, the website was very easy to navigate. Although I that with the $10 or the on-sale sort of pieces, there was some mixed in and some you can access by themselves. I would recommend choosing a tab that's just those shoes or just those pieces available. But I appreciate being able to really filter everything down to my size, my style, my color, and my material level.
Hello Avery,
Thanks for sending your review regarding your website experience! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 7, 2022
The quality is good. But I ordered a pair of shoes and they sent me the wrong one. I called them and they sent me a email with a return label and I had to take it to the post office. So I returned the shoes to get another one but they sent me the wrong ones again. So I'm not pleased.
Hello Latesa,
Thanks for sending your review! Your feedback about our product sizing and return/exchange option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 7, 2022
When I ordered, the order came in a timely fashion. I've enjoyed the shoes. Everything's fine except for one pair that I don't like. You know how you buy shoes and you like them when you buy them, and then when you get home, get them on, you don't like them anymore, that's what happened to me. Other than that, I love the service. It's enjoyable and the quality of the items is good.
Hello Judith,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 6, 2022
I got some heels from JustFab and the quality is good. It wasn't that hard finding them because I already had a dress. So, I already knew what kind of shoes I was going for. But I second-guessed myself on the size. I should have gotten my exact size instead of going up because they were a little too big.
Hello Mellinda,
Thanks for sending your review! Your feedback about our product is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed May 5, 2022
The experience with JustFab has been great. I like that I could do online shopping with them. It's just a click of a button and I don't have to go out. Also, I like the credit. You get credits every time. I got so many shoes from JustFab and I get so many compliments on my shoes. My favorite is probably a pair of open-toed sandals that I have.
Hello Taliah,
We are glad you are enjoying our products and the member credit usage! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed May 4, 2022
JustFab is way cheaper and has a lot of options, which was why I got my new boots. It was for $10. They're very nice. JustFab is a very good website and the shipment is very fast. The quality is very good too. So, I would highly recommend.
Hello Robson,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed May 3, 2022
I like the price of the shoes at JustFab as well as the quality of it. I got some brown boots for my wife because it complimented a whole outfit that I got for her. I don't know how it was going to turn out but it turned out perfectly. The style expert could give you a little bit better selection though. It's a style I'm looking for, but it's just not quite it. There could be more choices along the same style. But I have gotten a buy one, get one offer and that came at a perfect time. I was getting a gift for someone and it laid out exactly what they needed.
Hello Kenneth,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 2, 2022
For the longest time, my email that was connected to the JustFab account was not accessible and I tried to change it on the website 20 times but I could never get it changed. Finally, I had to spend two hours on the phone with customer service not that long ago to finally get the email changed. So, the entire time that I did not have the access to my original email, I could not get into my account to say, "Skip this month". So, I only have 21 credits with them. It’s a bit ridiculous. JustFab needs to do something about the credits and the monthly membership. Also, when you order wide calf boots, they're normally not that wide calf. So, any boots that I've ever gotten like that, I've had to return. But other than that, the sizes are normally generally good. And there's a couple of shoes that we've gotten that we've liked.
Hello Denise,
Thanks for sending your review! Your feedback about log-in errors and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 1, 2022
The first time we ordered from JustFab, the item came soon. On the second time, they said it was supposed to be on Saturday and it got there on a Friday or a Thursday. The prices are good. I just wish they have a little bit more variety of sandals. But we all got a pair of boots and, so far, they're good.
Hello Kelly,
We're glad that you are enjoying your purchases! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 1, 2022
The shoes are great. But I also have ShoeDazzle. I noticed that they're too high. They're not an everyday heel. I could do a three and still work. Maybe even three and a quarter. But that four and four and a quarter inch steel is too high. And it seems like all of the shoes are like that now. JustFab could have a bit more variety under that four-inch heel. Because it seems all the shoes now are over four inches. But I've had to return back a piece of clothing that didn't fit, a pair of jeans a couple of times, and that was always great service. I got answered back right away and resolved very quickly. Also, I noticed that JustFab is letting us use our credit with those special offers sometimes. So, that is a plus. Because before, it was never available. That has been great on the company's end. I've told every, single girl I know, "Invest in it" and "Do it." You can skip it if you don't have the money.
Hello Lisette,
Thanks for sending your review! Your feedback about our product sizing and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 30, 2022
The options from JustFab are nice. Sometimes they run out of my size or they don't bring stuff back in stock, but it's chill. I like that they have fast shipping and I can return something if I don't like it. I'm tall and sometimes, the heel sizes are way too high. The return process with JustFab was fine. The shoes got here, I tried it on and I didn't like the way it looked, so I returned it.
Hello Kola,
Thanks for sending your review! Your feedback about our product sizing and styles is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 30, 2022
I've been a JustFab member for more than 10 years. That's all I wear and their fabulous shoes. Whenever they have 50% off, I would take that. There are times that I forget to skip my wardrobe and I would get a pair of shoes based on my style. They would send me shoes. Their style experts have definitely evolved with me.
So far, I am very pleased with the quality of the item. I don't buy too much clothing because it's a little too expensive. But I really love most of my shoes because people have all said they love them too. I've gotten lots of compliments. I wish I would get more. I’d like to see more of 4 inches as against the higher 5 ½. I've gotten older and I don't go with the very high shoes anymore. I do more 4 inches and lower.
When I returned items, the service was excellent. Everything that I needed was dealt with accordingly and I was given the opportunity to get the items replaced. One thing is I would love to get a reminder when I can skip my closet because I'm working from home and I get tons of emails. Sometimes, I just don't see my personal email to check. I don't remember between the 1st and the 5th that I need to skip.
Hello Natasha,
We are glad you are enjoying our products and services! Your feedback about our product pricing and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 29, 2022
While I was purchasing this month, I expected to see more selection for sandals. But it's okay. I purchased, since I became a member, about six pairs and I'm not happy with the quality of them. What got me is that JustFab offered extra wide. I wear a size 11 and I have a wider foot, but they were super wide. It was either regular or extra, extra wide width. And the quality isn't there and I need that, especially with the heels. So, unfortunately, I'll be returning them and I need to cancel my membership.
Hello Natasha,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 29, 2022
I love JustFab's products and it's easy to navigate their site. I have a pair of flats that are blue with black studs on the heel. They're my favorite. Their return policy was fair. It really wasn't convenient to have to ship something back but they did provide a label. They also upgraded their style experts often. I don't always go with their suggestions as I just go on my own depending on what I'm looking for in the season. I like the translucent heels and JustFab can maybe have a little bit more selection of those.
Hello Brianna,
We are glad you are enjoying our products and the website! Your feedback about our return/exchange policy is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 28, 2022
I like being a member with JustFab and I've been a member for several years now. I've made shoe purchases and all of them have been up to par. The shipping is fantastic. I've recommended JustFab to my daughter and several friends and they've signed up. They seem to be happy as well.
Hello Theola,
We're glad that you are loving your purchases! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed April 28, 2022
I will recommend JustFab because it was quite reasonable and it had many new designs that are, nowadays, in. The only thing that disappointed me was that the purplish heel I bought didn't seem to be very new. It had some dirt patches on it and it was looking like it was worn once or twice before. Also, the heel was unbalanced. It was not too comfortable but it was okay with the price. Everything was good with the customer service and the delivery was on time. I had a great experience with JustFab.
Hello Mahum,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed April 27, 2022
JustFab does the monthly credits where you can get a pair for 40 bucks but I don't do it every month. You can skip the month, which is nice. I get shoes a couple of times a year from them and I've been satisfied with the quality. Sometimes, they hurt the back of my ankle, but that isn't an issue. The style expert has evolved with the styles that are current. I like them and I got three pairs of sandals recently. I like that JustFab has started offering clothing too. I bought some work pants and a shirt before. It’s not often but it’s a nice little addition.
Hello Courtney,
We are glad you are enjoying our products and the 'Skip the Month' option! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed April 27, 2022
JustFab had a good interface to choose the products and digital products you like. So, it was easy to find the items or style. The selections by the style expert are good as well as the quality of the items. I bought one pair recently and I might purchase again when I need a new pair.
Hello Madhura,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed April 26, 2022
At the time that I signed up with JustFab, I was looking for wide width boots and they had a pair. I liked them. I ordered two pairs. One pair fit and I loved them and kept them. The other pair did not and I had to return them. I had some issues trying to do that but their customer service was phenomenal. They were very helpful. The first pair of boots I got is my favorite purchase from JustFab. I ordered some sunglasses too but I had to return those. Then, I've got another pair of boots on the way so I'm hopeful.
Hello Rachel,
We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed April 26, 2022
I love JustFab. It's easy to use and convenient. I order shoes from there a few times a year, maybe even a little more frequently. The products are good quality for cost. They're relatively cheaper so I don't expect the quality to be as high. But overall, they do what I need them to do. The sizing is accurate. The only thing is knowing if they have a wider and narrow foot. I have a narrow foot, so I fit into most shoes but somebody with a wider foot necessarily would not. There’s a great variety of shoes. It takes me forever to scroll through all the shoes but that's a good problem. People would ask where I got my shoes and I would say I got it from JustFab. I've been a member forever and it's been great for me.
Hello Christina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed April 25, 2022
JustFab has some decent selections of shoes. I got mainly shoes and they've worked out well. They've lasted good. The selections by the style expert were not necessarily correct but they're interesting. JustFab is a good website to find something that people might be looking for.
Hello Marina,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed April 25, 2022
Everything always fits pretty good. The quality is usually pretty good. I've had shoes that were not real leather and they scuff very easily. I had a pair of boots for a week and something hit it and peeled off a whole piece of the brown finish. Sometimes, there are seasons when I don't love the styles that they have from their release. Also, the credit now expires but they didn't use to. If I pay the money, I should be able to use it regardless. It shouldn't expire.
Hello Lauren,
Thanks for sending your review! Your feedback about member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 24, 2022
I haven't seen much inventory yet and everything I look at is out of stock. So, I keep skipping the month. The only thing that was available that was my size was some pants that were medium-sized. I would prefer to get a dress or a skirt like that and I didn't find anything. Other than that, everything's fine. The quality of the items is not bad. It would just be adding more inventory. I used to buy a lot of bags from there and the more I checked it, the less I saw of anything.
Hello America,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 24, 2022
I wear a large size for a woman and JustFab always had 11 and 12. The quality is top-notch. I saw the Spring event and some pairs of shoes that I liked had come down to 19.99. So the price during the sale is what keeps me hanging in there. I had to return my favorite purchase of a pair of boots because they couldn't pass through my calf. But I love the style of the heel. It was balanced. I'm kind of heavyset, so I like to have block heels that can hold my weight and I'm not shaking.
Hello Sugar,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed April 23, 2022
The quality is good every now and then, depending on the shoe. In regards to it lasting, I have some shoes that have lasted and some shoes that have not really. They have extremely high heels for people who do partying a lot. I also see a lot of casual stuff but not a lot of in-between. So if you're a working person and you need a shoe that's versatile, I don't see that type of shoe in JustFab and it's sometimes irritating.
Neels is the one thing I wanted to look for on JustFab, but they don't have the Neels I was obsessed with years ago. The ones now, either don't fit right or they feel more like flip-flops than the actual heels or they don't carry the same prominence or style that the one I used to have years ago. So Neels has always been an issue, especially with JustFab.
They have nice sales. But sometimes, when they say that they would have a new sale coming on, they won't let you use your VIP credit. It's weird because the ability to rack up these credits sometimes, like $40 a month, but you can't apply it to a sale. They would also say that you can only apply it to a full price shoe. Also, when purchasing shoes, the import tax can be irritating sometimes. So, it's just an upside-down roller coaster. But when I talk to the customer service tea, they're always proficient and very kind. JustFab is a nice company.
Hello Fumi,
Thanks for sending your review! Your feedback about our promos, pricing, tax and member credit usage is important, and we would like to address this as quickly as possible. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 23, 2022
I'm usually satisfied with their products. Two weeks ago, I purchased two shoes in one bag. I recommend JustFab. They have great shoes.
Hello Amy,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed April 22, 2022
Their shipping has been really good. I haven't had any issues with any of the products. I took advantage of the spring cleanout sale that they had going on, and I got a pair of sandals and a pair of booties. They delivered them within the time frame promised.
Hello Aly,
We are glad you are enjoying our products and promos! We're also happy that you receive your orders in a timely manner. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed April 22, 2022
I've been seeing the products online for over two years now and this was my first time purchasing from JustFab. I got platform slippers and the quality is nice.
Hello Mariam,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed April 21, 2022
I like JustFab's deals. Also, you can skip the month, which was really nice. I bought a lot of shoes with JustFab. I like their quality. They’re sturdy. I still have all of them. I bought some clothes once they added the plus size clothing. That's kind of a hit or miss, but it's been pretty good. Purchasing is very easy. They also have a very simple and pretty quick delivery, and it's easy to return as well.
Hello Amaal,
We are glad you are enjoying our products and the 'Skip the Month' option! We promise to continue manufacturing more beautiful products with good quality just for you! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed April 21, 2022
I recently bought a pair of shoes and they fit well. The quality is perfect. Their service is really quick. Purchased my shoes on a Monday and it came that Saturday. Keep up the good service.
Hello Lynnasia,
We are happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed April 19, 2022
I like that JustFab has my size, which is size 12. The first pair of shoes were $10 each and they have good quality.
Hello Andrea,
We're glad you enjoy our promos and the product selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed April 18, 2022
JustFab has this deal where if you're a first-time buyer, you get a $10 shoe. I did it and my total was 15 something. After that, I never received my shoes. I went to the website and I checked my email for tracking information. It was telling me something about how they couldn't find my tracking number. At first I thought it was taking time for them to ship but they never shipped it at all. All of a sudden, I have to close down my account because they were trying to take $50 out of it. This happened three times. I usually don't have money in this particular account that I use. So I saw that there were transactions happening without my knowledge. And so I called my bank to close down that account.
Hello Kachi,
Thank you for taking the time to leave a review. Your feedback about our shipping/delivery process and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 17, 2022
I ordered a pair of shoes, and the quality was pretty good for the price. The purchasing process is simple and easy too.
Hello Ana,
We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed April 16, 2022
I did JustFab first for three years and when I signed up, I got a pair of shoes for $17 for the VIP. I stopped for two years then I went back again for another two years, and I just canceled it. I had to keep skipping the month because they didn't have that many styles. They had one or two and when I went to look for that, they didn't have my size, so I kept on trying. Also, everything they sent, the boxes were all beat up. The packages are put in front of my door and it comes in an individual bag. With my last purchase, the boxes were completely destroyed. I keep all my boxes, because I like to keep my shoes in there. I have a lot of shoes, and I only had one pair that bothered me. They were hurting me, but other than that, the quality is pretty good. The shoes are comfortable, and I will recommend JustFab.
Hello Fabiola,
We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 15, 2022
I was in college at that time I became a JustFab member and the prices were cheaper than regular. It's just the product quality is very low and when you order stuff, they send you the wrong things. Then when you try to return them, it's a very lengthy process. Some things are good, though, and the customer service is okay. I did reach out to them for a return and they said, "Oh, we can't give you the full price tag, but we'll give you a certain amount back." I had to send the product back. It takes two weeks to three weeks for the product to come. I also told them that I bought the shoes so I could wear them with one of my dresses because I was going to an event. They said, "Oh, we can't send it." I was like, "Is it possible you guys can do a rush shipping because it's your fault?" They refused to do it. And after that, I terminated my membership.
Hello Mehak,
Thanks for sending your review! Your feedback about our return or exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 14, 2022
I’ve seen that JustFab had really good deals. So, I tried them out. When I first signed up, any shoe that I wanted was $10. Then, any second pair of shoes that I wanted was 50% off. I got some white cowgirl boots the first time. They're up to about the ankle. They're leather and were super cute and comfortable. Then I got like a skin tight, high heel, all black. It's also super comfortable with really great quality. I paid for express shipping, and the product got here in about three days. JustFab's variety is great. You can pretty much get any shoe.
Hello Brianna,
We are glad you are enjoying our products and promos! We are also happy that you like our unique styles and your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed April 13, 2022
I liked the price of JustFab's shoes. I first purchased some wedges. They were really great in the very beginning. In one of the pairs that I wear, I can see the screws coming out of the bottom of the inside. Also, they don't really have a lot of shoes in my size when it comes down to it. So, they're always picking shoes that wouldn't look good on my feet.
Hello Alexandria,
Thanks for sending your review! Your feedback about the quality of our products is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 12, 2022
By being a JustFab member, you get good prices and discounts. I bought a lot of boots around Christmas for family members, and they were no more than $10. I love the quality. I just bought some leather thigh boots. I had to do returns a couple of times due to being too tight and I was needing another size. It wasn't difficult at all. The only thing is if I skip the month, it would still charge my card. There's no reminder. You have to remember to skip it before the month comes. JustFab can work on that. I had that happen to me a couple of times.
Hello Ashley,
We are glad you are enjoying our products and promos! Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 11, 2022
JustFab is a good deal. I like my monthly credit that I forget about every month, because I don’t purchase shoes on a regular basis, which allows me to purchase large amounts of shoes for 15 bucks for one shot. I just wish there was more sandals. Otherwise, my selection is good. I really liked the jeans that I bought. I recently purchased another pair of jeans because those last jeans were awesome. I’m excited to get those. Those are in the mail right now. I love my rain boots. I like that I was able to get my winter boots, rain boots, stylish boots, and all of my boots from them.
All of my shoes have fit me pretty true to size, except for a couple pairs in this last shipment. Overall, the quality is pretty good. It would last quite a while. I just got some sandals, and I didn’t know they were super squishy. They’re white. It’s like a rubber bottom, but the top of it is really squishy that comes up over the foot. The band is way close to the toe than I expected. It feels like it should sit a little further back. But otherwise, it’s good. One of my very first orders is my absolute favorite shoe I've ever gotten from there. I also really like the new pink pumps that I got.
Hello Angelique,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed April 10, 2022
I used to be a JustFab member a couple of years ago and I stopped it, and then I'm back to it. I like it when it has deals because it's a little expensive. I like the type of shoes that they have. Some of them are comfy. I like boots. I purchased boots and they were a little bit oversized so I had to exchange them for a size smaller. My size is 9 but their 9 was a little bit big on me. I would recommend my friends to try JustFab.
Hello Baraa,
We are glad you are enjoying our products and promos! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed April 9, 2022
I enjoy the service. I enjoy browsing on the website. And there are some things that I look forward to. I like the variety of products available, especially the change in season. I enjoy the clothing items. I mostly look at it during the Black Friday sales. And the shoes I look at year round. I just made a recent order. It was nice print shoes. It’s a good product and I enjoy wearing the shoes. Recently there was a buy one get one, 50% off. Those are exciting.
The sandals are sized to fit well. Although for the boots, I would size up. Because if you’re wearing socks, it could get a little snug. So if I were doing that, I would size up to a 9.5. Sometimes, certain shoes that I want are out of stock in my size for a while. I don’t know if they’re able to stock them bigger. But if not, that’s fine. Also, I had to ship things back. There was a pair of shoes, which didn't fit my needs that’s why I returned it, and some clothing items. I was able to ship them back easily.
JustFab is great if you’re looking for a variety of products. If you're looking for particular shoes, like depending on the season, or sometimes even staples, heels, boots, sandals, it’s good. Sometimes, you may not want it so you skip the month, and there are times that you would like. If you find something you really like or if there are promotions going on, I would utilize those. I received a 20% off deal at some point, when I talked on the chat with members. Sometimes, I thought of not continuing with the VIP at that moment, but I was able to continue it. They gave me a promotion, and that was a good thing to keep.
Hello Alisa,
We are glad you are enjoying our products and promos! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 8, 2022
My daughter and I both got a pair of boots a couple of months ago. We tend to get new styles and update our wardrobe every once in a while, and JustFab has a great selection. There's always new stuff, and it seems like sometimes there's pretty good deals. Quality and delivery time are usually great too. Just be really careful about making sure that you skip the month when you don't want to, because they will charge you if you don't skip the month. That's the one thing I don't like about JustFab. I've forgotten to do it a few times.
Hello Sarah,
We are glad you are enjoying our products and unique styles! Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 7, 2022
Quality's good. I haven't had anything fall apart or pull away from the seams or a heel break on me. Anything that I've had, I've enjoyed. When JustFab gives me my boutique, I just search for what I might be looking for, and that's if I haven't skipped a month. I appreciate the credit, that if I forget to skip a month, my credits build up. ‘Cause I might forget six months, and the next thing I know, it's Christmas, and I'm getting six pairs of shoes. It would be nice if they could do a cross sister organization though. So, if JustFab did not have something I was looking for, but then I was looking at, for example, ShoeDazzle, that the credits would be able to cross between the two.
Hello Joni,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Your feedback about member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed April 6, 2022
I ordered a pair of boots, but the heel broke off of one of them in the middle of a store. I threw it away, because I couldn't carry it around. Also, a lot of the pairs that I liked didn't come in the wide feet shoe, so it took a while to find the size I was looking for.
Hello Dacota,
Thanks for sending your review! Your feedback about the quality of our products and sizing is important. We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed April 5, 2022
The selections are decent, and they appeal to me 7 out of 10 times. I like that I can sample real size products for definitely less of the retail price in the stores. I've been enjoying the stuff in the boxes, and so far, I really like this face wash. I also have this foot scrub I really love. The quality has been very good. However, I haven't used any of the good coupons that JustFab has 'cause they don't pertain to me. It is like wine, and I'm not a big drinker. I could definitely gift it to somebody that they would benefit from it, but I kept it to myself.
Hello Erika,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed April 4, 2022
The selections are good, and it wasn’t hard to find what I was looking for. It was the first time I’ve used JustFab, and the $10 shoes that I got are great. I love them. Shipping took a lot quicker than I was expecting it to be as well. Sometimes, it can take a really long time, but I got my order within a week and a half.
Hello Alexandra,
We're glad you enjoy our promos and unique styles! We are also happy that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed April 3, 2022
Some of the styles have changed, and I haven't seen as much as I like lately. Sometimes they also run out of stuff, and that's a bummer. Otherwise, it's been okay. Sometimes it's costly, but it's easy to skip a month and that makes it easier. Quality has always been fine too. Sometimes I also get stuff for my kids, and they are always excited about it. It's easy to send stuff back if it doesn't fit as well.
Hello Ria,
Thanks for sending your review! Your feedback about our product pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 2, 2022
I like the free return postage. However, being a VIP member takes a lot of maintenance because of the subscription where your credit card gets charged every month. It doesn't automatically shut down. I've also made two orders in the last three years, and I don't feel like the items are very high quality. They're meant to be worn for a season or two.
Hello AJ,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the quality of our products. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed April 1, 2022
It's very easy to purchase with JustFab, and so far, they're good quality. I've ordered three times now. The first time was fine. The second time, I still haven't gotten that order. I used the online chat, and it was really easy. They gave me a couple options. I ended up talking with a guy, and he offered either to reship the order or give me store credits. I said, "Just give me store credit right now and then I’ll go look, and just make sure." I made another order from JustFab. I bought my daughter a pair of shoes, and I got a couple of pairs as well. The second order that I made, there was a pair of fuzzy boots that I wanted really bad. When I went back in there to get them for my third order, they didn't have them.
Hello Aimee,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We are so glad to know that you are satisfied with the help that was given by our Member Services Team. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed March 31, 2022
I only buy shoes if I see the ones that I like, and the process with JustFab is really simple. I just buy the shoes, they ship out, and I get them within four days. I've ordered one time, and they're great quality. I like it just fine. Thank you so much. They're all the styles that I enjoy. I personally pick them.
Hello Alliah,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality just for you!
Best,Zeth
Reviewed March 30, 2022
I've been a member paying monthly for a while now, and it's almost been a year. The purchasing process is pretty easy, but it's really hard for me to return things that I need to. I've had a pair of shoes from JustFab sitting in my closet for a month that are both left shoes, and I've been busy. Other than that, I love everything that I get from them. Sometimes the selections are not my style, but I can always find something that is.
Hello Alison,
Thanks for sending your review! Your feedback about our return or exchange process is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed March 29, 2022
I'm not pleased with the quality of the items from JustFab. You get your money's worth, but they don't hold up long. Like the comfort of the shoes. They may feel good the first couple of times, but then you can tell the quality comes in. But my favorite item has been their boots. I like the variety of the available styles, whether it's flat or booty.
Hello Constance,
We're glad you enjoy our unique styles! Your feedback about the quality of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 28, 2022
The purchasing process has been easy, streamlined, and it's been a good experience. The quality of the products is pretty good too. However, there's not a lot of styles that I like. If there were 50 styles presented to me, I might only like two or three. There are some interesting styles that I don't have interest in. I wish the style options were a little better. I would probably buy more if there were more options that I liked.
Hello Ashley,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed March 27, 2022
I'm never ordering from JustFab again. None of the shoes were what they described and showed. They were messed up. They sent two of the wrong pairs.
Hello Abbigal,
Thanks for sending your review! Your feedback about our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 26, 2022
The selection is great, and it’s very easy to find different styles that I like and want. It'll be really good if they can let customers do reviews on their website, so before a customer buys something, they can go through reviews and see the actual picture. So far, JustFab is doing a great job. My favorite thing is that they put up new products. When they have something new, I easily see it on Facebook or social media, and the prices are great every time. Previously, the sole of their shoes come off quite easily. I haven't noticed that with these few shoes I bought recently, so they've improved on that.
Hello Mama,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed March 25, 2022
I keep the membership because the JustFab shoes fit better than any other shoes I've ever bought anywhere. Sometimes I'll go a year without buying anything but if I need shoes, that's where I go. I've had to exchange one pair but I've never had to return anything. I've never had an issue. It's always been straightforward and easy. I bought two pairs of boots and a pair of tennis shoes a month ago. The quality is extremely high and it’s definitely worth the money. Sometimes something that I want is not in my size and I'll just have to find something similar but I've always been able to find whatever I was looking for or close. I recommended JustFab to several people over the last few years. I don't know if they've purchased anything. But whenever someone's looking for shoes, I always send them to JustFab.
Hello Hannah,
We are glad you are enjoying our products and the VIP membership! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 24, 2022
JustFab is great. Whenever I buy shoes, it’s convenient. I like their selection. I just wish there were more options. I purchased two pairs of boots last month. I liked one pair. I wasn't too fond of the other pair.
Hello Victoria,
We're glad you enjoy our unique styles! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed March 24, 2022
Justfab has been satisfying. I got a pair of sneakers and the quality is good. The only thing is, they're a little small and I don't know if they have any wide size sneakers.
Hello Andrea,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 23, 2022
I purchased some boots because a friend told me that JustFab had a really good deal on boots. It was like under $15 for a pair of boots. The quality is good. But the size was a little smaller than what I normally get. I ordered 8.5, which is normally perfect, if not a little big. But these boots were a little small and tight. Also, I got a little bit irritated when I found out after I bought those boots that I was being charged monthly just for making a purchase with them, so I did have to call them and get my money back and cancel whatever I got signed up with. They wanted me to keep my membership with them and it took a minute but I did end up getting all my money back within that day, which was good.
Hello Andi,
Thank you for taking the time to leave a review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 22, 2022
I've ordered two things from them and the process has been fairly easy. It hasn't taken very long for my orders to get to my house either. So that's pretty nice. Also, they usually have a discount, so that's nice.
Hello Abigail,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed March 21, 2022
I purchased some black boots, and they really hurt. They gave me blisters. I thought the boots would be nicer. They should have more quality shoes.
Hello Aisha,
Thanks for sending your review! Your feedback about the quality of our products and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 20, 2022
They send me text message when they would have a big sale and it's really nice. The quality of the shoes is really good and the prices are really nice. Also, I like the VIP membership idea, which is really great, and the fact that you can skip a month if you don't want to get charged for the credit. Then you can use that credit towards your orders. So it's really nice and simple.
Hello Kzal,
We are glad you are enjoying our promos and the VIP membership! Thank you so much for your feedback about the 'Skip the Month' option and the member credit usage! We also promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed March 19, 2022
I was on TikTok one night, and I really wanted these white booties but I couldn’t find them anymore. Then on TikTok, JustFab came up with the same white booties. So I bought them and they’re good. They’re my favorite dress shoes at the moment. The delivery was supposed to take seven shipping days but it got there in four days. So it was really good. But JustFab could do something about the pricing because if you're a member, you're already paying $40 a month, so the prices shouldn’t be as high. Other than that, everything is great. A lot of times with shipping other items, I'm always trying to track it and JustFab kept me updated on all those things. So it's been stress-free.
Hello AnneGrace,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 18, 2022
The quality of the items is pretty good. They've lasted. But don't sign up for the VIP because that's not a good thing. You have to go on the site every month to skip a month. Otherwise, they're going to charge your credit cards.
Hello Angela,
Thanks for sending your review regarding the quality of our products! Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed March 17, 2022
I forget that I have JustFab and I don't use it. So, my friend and I remind each other on the first of the month to skip so we don't get charged. It helps keep us in mind. I was actually going to cancel a few months ago, and then I forgot, and then I've forgotten twice now. I have two credits, and then some other store credit. There are just not always things that I need to buy.
Initially, I liked the affordability and there were so many options and some items that were kind of unique. That was like 10 years ago, so I was like in my early 20's. As far as the quality, it's a hit or miss. Sometimes the quality's really there, and then sometimes it's not. The sizes are pretty accurate. I'm a size 10 and that's the great thing because I feel like my shoe size is a little bit above average.
Hello Christina,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Your feedback about the quality of our products and the 'Skip the Month' option is also important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed March 16, 2022
The selections given by the style expert are accurate. I've bought some heels and the process was easy and the shipping was fast.
Hello Abigail,
We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your shipping experience with us!
Best,Zeth
Reviewed March 15, 2022
I'm pretty happy with JustFab for the most part. The only bad thing is when I order shoes from there, it really isn't the size I usually wear. It's like choosing sizes when you can't really go to a store and try them on. The sizes of the boots I got were huge and I had to go through the return process, which was a little on the long side. But the customer service was very impressive and they tried to help out as much as possible.
Hello Angie,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 14, 2022
JustFab is great and I've gotten good results. When I went to set it up though to do the monthly thing, it wouldn't take my card. It wasn't as easy as I thought it was going to be. But the quality of the product against the cost is awesome. I had a friend who joined and she was the one who told me about JustFab. About six years ago, she signed up online also and every month she got a pair of boots. She is one size too big for me but she gave me these boots and I wear a lot of thick socks. I love them. They were pretty. They were just huge. When I took them home, I wore them all the time and they were sloppy on me. They were too loose. But they are still in good shape. So, I knew because of that experience that I would enjoy the next pair and I ordered my size, and I am happy with it.
Hello Angela,
We are glad you are enjoying our products! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.
Best,Zeth
Reviewed March 13, 2022
I love my experience with JustFab. Finding the style I’m looking for is super easy although a little time consuming. But that’s with any website. Also, the selections from the style expert are usually dead on.
Hello Ashley,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed March 12, 2022
A friend introduced me to Justfab and I purchased because I wanted to try it out. I've been purchasing for three years and items come relatively quick. I bought some of the clearance items. The selection given by their style expert is somewhat accurate and the quality is good. I purchased some flat and tall boots about four months ago. They're my favorite. JustFab is reasonable and it's easy to get what you need.
Hello Ann,
We're glad you love our unique styles! We are also happy that you enjoy our promos and delivery service! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 12, 2022
I bought a couple of shoes for work and so far, so good, especially the boots. I wear them at least twice a week. It’s also the same deal for the slacks and they're comfortable. The sizes of the jeans were true to fit. The purchase process was easy as well as the return process. The experience with JustFab has been positive.
Hello Angela,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 11, 2022
I use JustFab all the time. I love them and their boots. My style expert does colors that I like. The quality is very high for everything that I've gotten from there and definitely worth the price. I have had to call a few times and customer service has always been good. JustFab’s product is always fantastic and I'm happy with everything.
Hello Andrea,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed March 11, 2022
I'm trying to order at least once a month with JustFab. Orders come in less than a week. Three days is the fastest. I like a lot of the styles. But since I hardly go out, it's hard to find something for me to wear when I do go out even though I like the other styles. The quality of items was pretty good. I haven’t fallen down and the shoes are easy to walk in. The one thing I did consider was upping a size, especially if ordering online, just in case, as I don't think a lot of online businesses focus on a certain type of size.
Hello Denise,
We are glad you are enjoying our products! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 10, 2022
I'm pretty satisfied with being a member so far. I like that if I don't buy anything for the month, it goes on credit. Checkout is easy and shipping has always arrived on time. The quality of the items I've gotten is pretty good. They're durable and they last.
Hello Aiesha,
We are glad you are enjoying our VIP membership and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed March 10, 2022
I first started with JustFab back in 2017. They had a sale. That was two pairs of boots for $25 and I couldn't pass it up. I've been a member ever since. So far, I’ve been super impressed with the quality of their products. I have never had a problem with JustFab. If there's a problem with the product, they always have an option of returning it and they'll exchange it or give you a refund. It's always been very upfront. I recently bought a pair of shoes from them, and the sizing wasn't right so I emailed them and said, “Hey, I'd like to exchange the product.” They sent me the code to return it with shipping already paid for. I sent it back and then they sent me a different size for the shoe that I bought. They've been super good. I've recommended JustFab to a few of my friends and they all have memberships now, too.
Hello Alayne,
We are glad you are enjoying our products and the VIP membership! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us regarding returns and exchanges! We love being able to provide the products and services that our members seek.
Best,Zeth
Reviewed March 9, 2022
I liked the colors of JustFab's products, and I needed a pair of shoes to go with my gown. The quality of the shoes I got is great. Also, even though they are heels, the material is very comfortable.
Hello Angela,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 9, 2022
Everything that I've ever had from JustFab is really nice. I love the boots I purchased from them. They were at a really good price. Finding the style I'm looking for was not hard at all. As a member, my favorite has been how every month, they do the reward system and I get points every time I order.
Hello Angel,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 8, 2022
JustFab is affordable. Depending on what season, they have some cute options. They're also fast at shipping. I usually leave it alone for a couple months, and when my credits pile up, then I can get three or four shoes at one time. It’s good quality too.
Hello Shakira,
We are glad you are enjoying our unique styles and shipping process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 7, 2022
Finding the style I'm looking for is very easy and the selections given to me have been good. I like the affordable shoes. They were having some sales on their winter shoes and I had gotten a pair of boots. I also bought a pair of wedges which are my favorite. The items I've gotten have been of good quality. But JustFab can have more consistent sizing on their shoes a wider selection of wide calf.
Hello Anastasia,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed March 6, 2022
I really love JustFab. You can find any style or color you want. It's so easy to find the shoes or the categories. If I don't want to buy anything this month, it's so easy to skip it. Everything is definitely great. The sandal heels are good and I like those. I also like boots but I've already purchased 15 pairs. I purchased some boots last time and it was half off. And then, BAP members get more discounts.
Every time I'm wearing my shoes, everybody asks me about them. It is incredible. They last long and I was living in North Texas so it was a lot of snow. I bought snow boots and I still have them like brand-new.
Hello Andrea,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 5, 2022
I like the benefits that JustFab provided as a membership. Sometimes, I just forget to skip the month. There should be some reminders for skipping the months. I totally forgot and I checked out the website, but I've already been charged with the fees. Other than that, I feel the quality of the items I got is quite good compared with the prices.
Hello Yueping,
We are glad you are enjoying our products and the VIP membership! Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed March 4, 2022
I love the quality of the items I've purchased. Also, during Christmas time, they normally have sales. I would collect credit during the year and then use them at Christmas. My $40 credit may end up getting me two and a half pairs of shoes. One thing, though, is that they could include in the descriptions of the bags if they are collapsible or made out of a stiff material that will stand on its own. I like bags that are stiff and stand up on their own.
Hello Ashley,
We are glad you are enjoying our promos and the VIP membership! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed March 3, 2022
I like the quality with JustFab. However, their credit system needs to be improved. You get a credit, but the money doesn't add up to the pricing of the shoes. If you accidentally forget to skip a month, the money goes into our credit. If it's an accident, JustFab should understand that it was an accident, and that money should go back into our credit card.
Hello Aiza,
Thanks for sending your review! Your feedback about member credit usage and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed March 2, 2022
I recently ordered with JustFab in the last two months and I got it a week or two. JustFab has been good so far.
Hello Aisha,
We're glad that you are loving your purchase! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed March 2, 2022
I was looking for boots and JustFab had a really nice sale going on. It was kind of affordable, it was in my budget, and it was what I was looking for so it worked well for me. I've purchased three pairs of boots from them and two pairs of flats. The boots have all been really nice and comfortable.
Hello Aishwarya,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you for sharing your wonderful experience with us!
Best,Zeth
Reviewed March 1, 2022
I had a great experience with JustFab. I got the boots in a couple of days and they're very good.
Hello Stacy,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 28, 2022
I like the casual look, but they're not up to par on some of their things. Their sweaters look really nice and there are comments about it being not itchy, but they are very itchy. I returned some things and it was very easy. I talked to the people and got a label in the email. It was smooth.
Hello Aileen,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Your feedback about the quality of our products is also important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed Feb. 27, 2022
I like JustFab's selection of shoes and their pricing for the shoes. Their size is true to size and their style is exactly what is advertised. When I get leather shoes, they last very long. Their customer service is great and their shipping is fast. They offer good membership. You get your first pair for $10. After that, you get it for $20 or 10% or 20% off. If you gain enough points from purchasing so much, you get to use those towards future purchases. However, the sneaker selection, flats in general and platform sandals are kind of small. I also don't feel as if I use the services enough to maintain a membership, so paying $50 a month doesn't seem worth it to me.
Hello Anjane,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Your feedback about our product sizing is also important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 26, 2022
JustFab is the best. They have great prices when they have sales.
Hello Brece,
We are glad you are enjoying our promos! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Feb. 25, 2022
I like the boots and prices at JustFab and I'm happy with the quality of my purchases. In January, I purchased two pairs of boots. Unfortunately, I had to send one pair back. The heel was a little too high for my liking and they didn't fit the way I wanted. The return process was very easy. I just went online, requested a refund, and explained my situation to them. I’ll tell others to purchase from JustFab. In fact, I sent my daughter-in-law to them before Christmas to order some boots.
Hello Amy,
We're glad that you are enjoying your purchases! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 24, 2022
I've been ordering shoes from JustFab and I like the fast way to deliver. They just need to improve the size. I wear a size 5, but the shoes that I always order is a size 6.
Hello Alma,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed Feb. 23, 2022
I like how JustFab puts credits on your account if you haven't used them. I feel I can buy a large amount for really cheap when I have the credit. They don't have a lot of and-a-half-sized shoes though and a lot of their shoes run a little small. Also, the clothes shrink after the first wash. Other than that, I really enjoy it.
Hello Alyssa,
Thanks for sending your review! Your feedback about the quality of our products and sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 22, 2022
I like the convenience of shopping with JustFab, the variety that they offer and the customer service. They have really good discounts too. I tend to order more when I know that things are on sale. Also, shipping doesn't take long and the quality is always good. I did a recent return because the boots were too tight, and it was very easy to do it. JustFab has a lot of shortages though. Sometimes when I see orders that I want, they're not available in my size.
Hi Allegra,
We are glad you are enjoying our promos! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 22, 2022
I started JustFab up last year. They had a really good promotion going. It was like $10 for the first pair of shoes if you ordered. I was with them for about five months. The way that their system works is that they charge you the monthly fee that you can use towards getting a pair of shoes every month. I did not order every month, even though I was being charged every month. It no longer was financially feasible for me, so I ended up canceling. When I canceled, I had those credits still built up that they don't refund. So, I went ahead and placed one final order to use those credits up before I canceled my subscription. Cancelling was pretty simple. The only thing that's a little confusing on their site is that it makes it seem like you have to call someone or write a letter to cancel, but if you know how to navigate the site and where to find the cancellation part of it, it's pretty easy to cancel online in a couple of steps.
I have dealt with returns. On the first order that I submitted when I was first joining up and got the deal, I got a pair of shoes that the quality was fine but it didn't really fit my foot. It was an over-the-knee boot, and it kept sliding down. I really didn't like the way that it looked on my foot either. So, I just returned it. The return was pretty simple. I just printed off the label off online and put it back in the box and sent it back. Once they received it, they credited my account back the money that I was owed. The pair of shoes that I ended up returning was a black pair of boots, and I also had ordered a brown pair of boots in my first order that I ended up loving, and so what I did with the credit that they put back on my account was I ordered the black version to the brown boot that I had originally gotten. That was a simple process as well.
JustFab is really good for your staple shoe. If you need a brown boot, they've got it. If you need a black pair of flats, they've got it. I don't think they really specialize in the trendier shoes. People that are looking for the newest, hottest style of shoes might not be able to get that with JustFab. But if you're looking for a classic pair of shoes that's gonna be trusted to match with a lot of different outfits, JustFab is really good for that. That was what I found over my time of being a member with them. The quality of shoes that I did receive is spectacular. I didn't have any issues with ordering too, and the pictures that are on the website are pretty accurate to what you'll receive.
Hello Mandisa,
We are glad you are enjoying our products and services! We love being able to provide the products and services that our members seek. Your review means a lot to us! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 21, 2022
There are different kinds of shoes I can get from JustFab. But I would rather look around myself and not have to deal with the selection from the style expert because the selections they gave me were not something that I would purchase. Also, I got winter boots and a pair of summer sandals at the same time but only one of the boots fit. I got their shipping label but I had to contact customer service and get another because the one they provided me was for only one item.
Hello Lacy,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Your feedback about our product sizing is also important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your returns/exchanges concerns.
Best,Zeth
Reviewed Feb. 21, 2022
I recently started again with JustFab because of the winter season and the boot collection. For the price point, it's a good quality. I like the VIP discounts they give but I don't like that if I forget to skip the month, I get charged.
Hello Abigail,
We are glad you are enjoying our promos and products! Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 20, 2022
I purchased some boots and they're good. I have some complaints about others though. The long boots that are past the knee are not the most comfortable. While you walk, your knees bend a little bit, so it keeps rubbing against the back.
Hello Adriana,
Thanks for sending your review! Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Feb. 20, 2022
It was not hard to find an item of my style. There was a questionnaire and I plugged in what kind of shoes I like, for what events, and things like that. Based on my profile, they sent me a list. The quality has been nice so far. Some of the left foot shoes are not as comfortable as the right foot but I've never had to return an item. Also, when I order, I get them in a timely manner, which is wonderful, and when I had to call once about a purchase, the rep was very helpful.
Hello Ann,
We're glad you enjoy our unique styles! We are also happy that you are loving your purchases! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed Feb. 19, 2022
It was amazing with JustFab. I recently ordered boots in December. They're good quality. However, sometimes the tacking doesn’t go as well. Sometimes they leave it with the delivery and sometimes they leave it at the desired place.
Hello Alexisia,
Thanks for sending your review! Your feedback about our shipping process and delivery timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Feb. 19, 2022
Finding my style was easy and my order came on time. If anyone asks about JustFab, I'd tell them they need to order from them.
Hello Angela,
We're glad you enjoy our unique styles! We are also happy your order came on time! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Feb. 18, 2022
I just joined JustFab a month ago so it's still getting to know me. I've found things that I like. I didn't love everything but the algorithm maybe still needs to get to know better what I like. But I know what I'm looking for and the website makes it easy to narrow things down by heel height, how thick the heel is and the style of shoes. I got ankle boots recently and I get a lot of compliments on them. They're comfy and I don't trip over my feet with them. They're nice boots. The quality is very good considering the product that you get. Sometimes, you pay for that subscription fee and what you get aren't that great. But the soles are perfect. I don't have slippage issues with a lot of the shoes that I get from JustFab. If you love shoes and you want some updated styles and need to update your shoe wardrobe, then definitely look at JustFab.
Hello Amy,
We're glad that you are loving your purchase! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 18, 2022
I like the different options that JustFab has for clothing and shoes. I broke my ankle so I'm not able to wear the taller heels but I can wear some that are shorter. I like that they have options like that because when I go to the local stores here, they don't have those type of options for smaller, cute heels. It's also a quick and easy process. You can do it from your phone or computer and the delivery process is simple as well. It's dropped off at your door.
Hello Andrea,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 17, 2022
I bought boots and the quality was good. They came in just the way I thought they would.
Hello Abigail,
We're glad that you are enjoying your purchase! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 17, 2022
I've found some gems that I like and some good gifts for people as well thru JustFab. I've been able to find some amazing pairs of boots for about $16 that I’ve gotten so many compliments on. They're the cheapest boots I've ever gotten, and they're great quality for the price. I've worn them a bunch, and they've held together just fine. I’ve also bought purses and bags, and people seem to like them, for super cheap. However, not all the options fit my style. I'm not always able to find something.
Hello Valentina,
We're glad that you are loving your purchases! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 16, 2022
I was just online googling shoes and JustFab popped up. After looking at the reviews and some of the products, I said, "Let me try it." Then once I got my first two pairs of shoes, I'd order when I get the opportunity. They're comfortable. There's still no wear and tear even after all this long time that I have them. The style expert selections could be a little more in depth, outside of the box, and should have a wide option instead of just always showing the two to six-inch heels. But then I like the process that if I can't get anything, I can skip a month without my account being charged.
Hello
We are glad you are enjoying our products and the VIP membership! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 15, 2022
I have an unusual foot size and JustFab carries my size. I like it because I can always find what I'm looking for. Any of the boots that I've gotten have been fantastic. It's held up well and lasted and everything's great.
Hello Amanda,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 15, 2022
The style is amazing and the shoes are always comfortable. They're true to what I'm looking for. I also like that I can always just go through and try new. I had to do a return one-time ‘cause I got some tennis shoes and they were too tight on the toes. I sent it in and JustFab put the credit back on so I could use it again. It was no fuss, no muss. I have referred people to JustFab. I've told them it's great because they can save up and always have money for shoes. I have a few credits and when I'm looking for a new pair of shoes, I don't have to feel the stress that I can't afford them. There are also many different styles without having to travel everywhere.
Hello Amy,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Feb. 14, 2022
I like the quality of items at JustFab and I've done the good sales that they have occasionally. I would recommend them.
Hello Amanda,
We are glad you are enjoying our promos! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 14, 2022
I was going on vacation in November, and the estimated time of arrival of the items I got from JustFab was falling two or three days before my vacation, so I still had time to receive them. I was going to bring them with me because they were going to be gifts. Yet, they canceled my entire order because the shipping address that I had put was different than the shipping address that I had used in the past. The only reason why it was different was that I moved, and regardless of the shipping address that I enter, it should be sent there. I didn't receive a phone call, an email, a text message, or notification that my items hadn't shipped, or that they had them canceled.
The whole time that I was talking to someone that was overseas, they were like, “Nope, this is what it is. Nope, nope, nope.” Super unhelpful. It was terrible. It's okay to outsource, but it's not okay to be inconsistent in what they offer in customer service. I really don’t want to do business with them anymore, just because that experience was enough.
When I finally got to speak to someone here in the US, they were completely understanding of what was happening and said that they would try to help and do whatever they could. They did rush shipping once I updated the address but then they charged me for that. They did not give me a credit for it nor absorbed that cost. Then the quality of the shoe that I got was not an upscale one. They are not the most comfortable, although they may be fashionable.
I've been dying to get out of JustFab for seven years now and I'm stuck. They lock me in because I have credits pending in there and I can't cancel the account until I use those credits. But then at the same time, if I don't cancel every first of the month, they'll charge me again. It's like I always have a credit unless I cancel in time.
Hello Abigsadai,
Thank you for taking the time to leave a review. We're sorry to hear you had such a frustrating experience with your recent order(s). We appreciate you bringing this to our attention. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 13, 2022
The quality of the items from JustFab are good and I received them in probably a week or less. I've been getting charged on my card though by orders that I didn't get.
Hello Alex,
We are glad you are enjoying our products! Your feedback about monthly credit charges is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 13, 2022
The website’s a lot different than it used to be. I cancelled the subscription when covid hit, and I just started it back. I'm having a hard time with the website, like what my boutique is, what's in it, what's not. It looks like everything is in there, but it's not. But I'm good with the shoes that I've gotten so far.
Hello Amy,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Our Member Services team will contact you right away for further assistance.
Best,Zeth
Reviewed Feb. 12, 2022
I got a tax return four years ago and found cute shoes. They did not fit me and I never wore those shoes. But I am too lazy to call and cancel my subscription from JustFab. I bought items a month ago because I had some credits when I accidentally didn't cancel it one month and they were under $5. So, they were great for what I paid for them. I've got five pairs of shoes over the years of ordering and I like it when they give you the little garment bag with them for traveling.
I’m very particular though with the things that I like, which are those that are more retro and classic. But there's not a ton of that stuff on there. Also, I’ve never gotten a clear size guide from JustFab, which was why I've never ordered from them again. When I ordered originally, I'd gone through and read reviews to try to get the right size and none of them fit me. I figured with slippers, it's a one-size-fit-all deal, so there was not likely a chance that they wouldn't fit me.
Hello Aimee,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 12, 2022
I liked that the shipment was fast. It was inexpensive. I did not like that there was an automatic monthly membership, which I recently cancelled. JustFab could give their customers a heads up that after they purchase, there might be an automatic monthly membership or automatic monthly.
Hello Alice,
Thank you for taking the time to leave a review. We are sorry to hear that you disliked our VIP Membership terms. Our Member Services team will get in touch with you right away for further assistance.
Best,Zeth
Reviewed Feb. 11, 2022
I've seen a pair of shoes that JustFab had that I wanted to get and I decided to sign up with them. I bought a pair of boots last December and the quality was good. I like them.
Hello Alaja,
We're glad that you are loving your purchase! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 11, 2022
I bought a pair of black boots from JustFab and they're real nice boots. The ordering process was good.
Hello Amanda,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Feb. 10, 2022
I really enjoy the quality of the products and the shoes that I've gotten which I still have and wear. The products always work out. Also, skipping a month is easy. A while ago, I had to chat with representatives to do it. Now, I'm able to by just clicking through. I had a pair of shoes stolen out of my mailroom which was unfortunate. I never contacted customer support about it but I'm sure if I did, they would have sent me new ones. Other than that, it has been a wonderful experience.
Hello Allison,
We are glad you are enjoying our products and the 'Skip the Month' option! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Feb. 10, 2022
I like everything with JustFab. They have a lot of options. I like the heels but they can improve on the sandals.
Hello Amanda,
We are glad you are enjoying our products! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Feb. 9, 2022
JustFab is an easier way to shop when it came to shoes. The selections from the style expert have been good as well as the quality of the items. They’ve lasted a long time and the items usually come before the time range when you're expecting them. JustFab has very fast customer service. I forgot to skip a month, so I asked them if for that month, I could skip it even after the deadline date. And they were more than okay with that.
Hello Aileen,
We are glad you are enjoying our unique styles and the VIP membership! We promise to continue manufacturing more beautiful products with good quality just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Feb. 8, 2022
I got some thigh-high boots and they are nice. I see a lot of stuff on the site that I like. They have my size which can be difficult. I'm in between a 10 or 11, depending on the style of the shoe. I've told a few of my friends about JustFab and said that they got to hook up with it because we have big feet. JustFab's celebrity-endorsed items are highly trendy. Also, they sent me an email where they had some sale going on for five items for $7. I was trying to take advantage of that.
Hello Alva,
We’re so glad to know you love the items and promos! We appreciate the feedback and are happy that you are having a great experience. Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Feb. 7, 2022
The boots I got from JustFab are great. The size was a little unexpected. It's been pretty standard. But it was pretty easy to fix. When it comes to getting spring shoes, I'm gonna be excited to buy a bunch of stuff.
Hello Adriane,
We're glad that you are loving your purchase! Thank you so much for your feedback! We love being able to provide the products and services that our members seek.
Best,Zeth
Reviewed Feb. 6, 2022
It was not hard to find the boots I ordered. They were one of the first ones that showed up when I matched the filters and then, I got them faster than I expected.
Hello Alexandria,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Feb. 5, 2022
I like the quality and the selection so far, although they run out of my size a lot. The shoes are comfortable. The only thing is I can't use the VIP point just like cash in my wallet. I can only use it for certain things. When certain items are on sale, they would not qualify for VIP credit or something of that nature.
Hello Aminata,
Your feedback about member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 4, 2022
I recommend JustFab to lots of people. They have cute, reasonably priced shoes. I've also purchased two jackets from them.
Hello Aden,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Feb. 3, 2022
I get a monthly package that they send out with stuff to try and everything was pretty easy setting that up. Also, I like everything they send, pretty much.
Hello Adora,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Feb. 3, 2022
It's very easy to find things at JustFab and I always find the styles that I like. Plus, there are always decent deals. There was a 50% off sale where you could still use your credits so, I enjoy those sales. Because most of the time, it's either you take the sale or you use your credit. The quality is decent and I can't remember having a time where something was bad quality or fell apart quickly. And in ordering, I haven’t waited more than five to seven days for anything from JustFab. People need to read over what they're signing up for when they're making that first order because it's a monthly subscription but there is an option to skip so that’s cool.
Hello Alicia,
We are glad you are enjoying our products and the VIP membership! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Feb. 2, 2022
Finding my particular style of item was pretty easy and the shoes are great quality but the plus size boots aren't plus size. The base of the shoe fits just fine but it's tight in the calf.
Hello Amy,
We're glad you enjoy our unique styles! Your feedback about product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Feb. 2, 2022
Normally, I look for what I'm in the mood for or what I need at the time. Right before the holidays, I got some boots. It's not the best quality products I've ever had. But for the price, it's what I'm expecting. JustFab has those buy one, get one type of deals around the holidays so that's always nice to stock up for cheaper. I had to return one item three times and I still didn't get the right thing. I finally said screw it and kept it. It was frustrating. But the customer service reps were always super helpful, nice and apologetic. People should remember though that JustFab is gonna charge you monthly if you don't cancel it.
Hello Amber,
Thanks for sending your review! Your feedback about the quality of our products and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 1, 2022
I saw that they had really cute boots so I started looking around. I got a pair of boots and I got them pretty quickly. It was a great order experience. But I didn't really like how they fit my ankles. They're too wide but they're really cute.
Hello Abigail,
We're glad you enjoy our unique styles! Your feedback our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 31, 2022
It's fairly easy to operate the website when ordering but if I have more than one credit saved up, sometimes it's really difficult to make both credits apply to my order. Sometimes it doesn't apply and I would have to log in and out. It's more of a pain. Also, the sizing is off. I usually have to go down half a size at least. I ordered a couple of pairs that there were no reviews for. I ordered my regular size and they were too big but they were a sale thing so I couldn't return them. I just stuck an insole in them and they work. But I've never wanted to return anything due to quality. It’s just a size issue.
Hello Amy,
Thank you for taking the time to leave a review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the member credit usage online. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Jan. 30, 2022
I go through the website a lot and finding my style is a hit or miss. I've had some luck with shoes but some don't hold up too long. I can usually wear them four times then they start to fall apart. But the positive is that typically, they're trending shoes. So, that's nice. However, two of the shoes I ordered never came. The ones that came through the post office were there right away within four days. The ones that came through LaserShip are the ones that never showed up. It took me calling multiple times to get a refund. They kept telling me the shoes are on their way. I ordered the shoes in December and it was the end of January when I got my refund. Normally, I would say it's a good experience, but the last time wasn't.
Hello Amber,
Your feedback about our shipping process and delivery timeframe is important! We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Jan. 30, 2022
I've ordered two things from JustFab, and unfortunately, none of them worked. One of the pairs didn't fit. I wear an 8, and it was at least an inch and a half too big, so I sent them back. I had another pair where the inside seam was ripped open, so I sent those back, too. The return process was really easy. I just had to print off the label and send it back in. I'll probably still order from them again. There was a huge discount on the first order.
Hello Ally,
Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 29, 2022
When I couldn't log into my account, I called and they resolved it pretty quickly. Finding my style on JustFab was easy. I like the 2 for 40. I ordered little boots for my kid and I like the quality. I also bought her little house slippers and she liked them.
Hello Amanda,
We are glad you are enjoying our unique styles and promos! We’re also happy to know your daughter likes the items! And we are so glad to hear that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Jan. 29, 2022
I like JustFab’s products a lot. I love the variety. I bought some skirts, too. I bought a terrible leggings that I’m gonna have to probably return because they look too much like my flesh and I look like I'm running around naked. The leather leggings that they had were in some kind of tan color but it was too close to my skin.
Hello Alisha,
We're glad you enjoy our products and unique styles! Your feedback about the quality of our leggings is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 28, 2022
I love the boots that I got from JustFab. It’s a really nice experience.
Hello Kensil,
We're glad that you are loving your purchase! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 28, 2022
I'm the biggest fan of JustFab products. The quality was phenomenal, and the time in which it arrived was just impeccable. When I bought the first pair, I got one 50% off, and I went ahead and took advantage of that. They were fantastic.
Hello Amanda,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 27, 2022
I'm loving JustFab. They do a great job. The combat boots I got are pretty comfortable. There's a good amount of variety. I love the selection that they offer.
Hello Regina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 27, 2022
JustFab has a good selection of items. They're really good quality and everything's reasonably priced. I have a lot of credits and I like that if I don't use those, JustFab saves them. That's helpful. I can't wait to try their clothing. They have leggings on there.
Hello Amanda,
We're glad you enjoy our unique selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 26, 2022
JustFab is very affordable and I like the selection. There are some things that I didn’t think that I would originally pick and I find what I really like from them. It’s good pricing for what you get and it's a good way to get you something high quality. The sneakers I wear every day are still in really good condition.
Hello Alison,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 26, 2022
Purchasing from them is a hit-and-miss. I really need to return some items. I ordered some boots last month and I got an extra wide but it's too wide. Other than that, the overall quality is good.
Hello Gara,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Jan. 25, 2022
The items are really good quality for the price and finding my particular style of item is pretty easy, although sometimes I wish there are a little bit more of a variety -- more pumps or heels for business. I sometimes miss to skip a month so I accumulate offers and get a lot of shoes at a good price. But I've paid for the VIP membership.
Hello Allison,
Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 25, 2022
Finding my style and purchasing was easy. The items are of good quality. I got black knee-length boots. They're really cute.
Hello Tina,
We're glad you enjoy our unique styles! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Jan. 24, 2022
I didn't even know that I signed up for a membership. They just signed me up for one. I logged into my iCloud for them to show me when my package was going to be arriving and they charged me. The products are of nice quality. But, I just wanted to cancel my membership. I talked to them right after Christmas, and he said they were gonna cancel my subscription. Don't get a membership 'cause they charge you.
Hello Ariana,
Thank you for taking the time to leave a review. We are sorry to hear that you disliked our VIP Membership terms. Our Member Services team will get in touch with you right away for further assistance.
Best,Zeth
Reviewed Jan. 24, 2022
JustFab was really easy to use and they had good stuff. I like the selection.
Hello Alden,
We're glad you enjoy our website and unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 23, 2022
The shoes that I have purchased don't really fit. They're tight and don't zip up over my leg. I wore them, so I wasn’t able to send them back. Overall, it’s good quality. But the shoes mostly look big.
Hello Tia,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Jan. 22, 2022
Considering that I got JustFab website from an ad, it was really easy to manage, like finding what I was looking for. I really liked the selection given by the style expert. I was looking for thigh-high boots and there are certain types of boots that I don't really like but they gave me options that I actually really liked. Their Christmas sales were really good. I got two pairs of boots for $40 which was really good. I like the quality and I'm going to be able to use the boots that I got for a while. My experience was really good. I really liked the website and I'm probably going to purchase from there again.
Hello Karla,
We're glad you enjoy our unique styles and selections! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 21, 2022
I want to close my JustFab account because I don't use it and I don't want to forget to cancel for that month. I have so many shoes, I don't need any more. Also, I don't like the clothes or other stuff on there. They need to improve more on the clothes as theirs is a little bit out of date. I spoke to customer service and they couldn’t control what’s being sold. But they were very nice. Go to ShoeDazzle depending on what you're looking for. I would shop there for shoes and then at Fashion Nova for clothes.
Hello Dandrea,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you also with your membership concerns.
Best,Zeth
Reviewed Jan. 20, 2022
I liked JustFab's $10 for the first pair of boots. I just wasn't thrilled with its quality. When I first got them, they were really uncomfortable. But the purchase was super smooth and I got the orders super quick. I canceled the membership only because it didn't make sense to buy boots or stuff for $40 a month.
Hello Tara,
Your feedback about the sizing and quality of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you also with your membership concerns.
Best,Zeth
Reviewed Jan. 19, 2022
I like that JustFab is working with influential people. I also like that they do those different celebrities so and so, “This is what we collab with them. This is what we designed.” I've ordered so many shoes from them and their quality matched the cost perfectly. Overall, it's easy and affordable.
Hello Lauren,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 18, 2022
JustFab has a pretty big selection and I like that a lot. Not very long ago, I got the $10 deals and that was when I got the slippers and a pair of shoes. I take advantage of the deals and that's usually the only time I really buy from them. I love the skip button. I use it all the time.
Hello Trudi,
We're glad you enjoy our unique styles! Thank you so much for your feedback about our 'Skip the Month' option! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 17, 2022
When I've had issues, JustFab is very prompt and takes care of it immediately. The only thing is that sometimes, there's not a lot of things with my size. A couple of things I've ordered have been on backorder or they don't have it available like candles and shoes. But I love the merchandise very much.
Hello Natividad,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Jan. 17, 2022
I like JustFab. The variety of their selections is really nice. They really have something for everyone. The customer service was great too. The rep did what I needed her to do. But the black boots I got is super tight around the ankle and there's no zipper. I had to lay on the door and have my sister rip it off my foot. But once you slip your foot in, it's perfectly fine.
Hello Daesha,
We're glad you enjoy our unique styles! Your feedback on how our items fit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,Zeth
Reviewed Jan. 16, 2022
JustFab's shoes were too small for me. When I sent it back, they still took out the 39.95 membership fee and I ain't even a member. I had to call them for them to refund my account. I signed in as a guest. They took care of it.
Hello Nedra,
Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to also assist you with your membership concerns.
Best,Zeth
JustFab Company Information
- Company Name:
- JustFab.com
- Company Type:
- Private
- Website:
- www.justfab.com