
JustFab Reviews
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About JustFab
JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.
Visit www.justfab.com- Special first-purchase discount
- Free shipping for VIP members
- Personalized style quiz
- Discounts for VIP members
- Must pause to avoid monthly charge
- Credits do not apply to sale items
JustFab Reviews
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- 4,943,040 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 5, 2021
I've been wearing my loafers every single day since I bought them from JustFab. The quality is really nice. I just started with JustFab, but I did have to cancel my membership just because I couldn't afford to buy a brand-new pair of shoes every month. I do want to give it another shot when things are a little bit more financially better. I would recommend it. Their products are of great quality for a reasonable price.
Hello Alexandrea,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 4, 2021
I like the way JustFab diversifies. It's good. I also like the VIP plus clearances or additional mark-off on items. So far, the quality is very good.
Hello Adriana,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 4, 2021
JustFab is awesome and their shoes are inexpensive but still comfy. If you're a first-time buyer, you'd get your first pair for $10 and you can't buy a new pair of shoes for $10. I also like the selections that I get. I either put one of them on my mental wish list or go back to get them. It's easy to find the styles I want on their website with how their shoes are categorized and it also gives you the option to see the shoes up close with the zoom in and zoom out navigational features. And I like that they show you what the shoes look like on someone else.
Hello Alexia,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 3, 2021
For the past month, the things I've ordered from JustFab were not brought to my destination. They sent it to a different place, then they had to call me to pick it up. But apart from that, it's been awesome. Another thing is, I'm a size 8.5 but some of the 8.5 shoes that I have ordered were so big. Meanwhile, I chose the regular. So, maybe they could let people know that we need to size up or size down because I'm not fond of returning items. Even if I don't like it, I'd have to gift it to someone. Other than that, the quality of their products is so good and so far, I love everything that I've ordered. It lasts compared to other websites and looks good.
Hello Alberta,
Your feedback about our shipping process and product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Nov. 3, 2021
I've had a good experience with JustFab. I just signed up with them again, but I was a member with them a long time ago. I like that they have that first purchase for $10. I also love the jacket that I got. It’s good quality.
Hello Amy,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 2, 2021
I like the booties at JustFab. I have a wide foot so it’s really hard for me to find stuff, but they fit. They have good quality, so I feel good.
Hello Ana,
We are happy your items are a perfect fit! We are glad you are enjoying our products! That is what we always aim for your satisfaction!
Best,Zeth
Reviewed Nov. 2, 2021
JustFab is amazing. For $10, my wife's gonna be buying another four pairs. We tried the items on and we liked that they felt and looked nice. My sister uses JustFab as well and she says it's really good too.
Hello Steven,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! That is what we always aim for your satisfaction!
Best,Zeth
Reviewed Nov. 1, 2021
I liked the promotion that JustFab has which was the first pair of shoes for $10. It was here in less than a week and they're perfect. I had a good experience.
Hello Ana,
We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 1, 2021
I like all the booties I bought from JustFab. They’re a little lower quality. But all shoes are like that nowadays. I've never returned anything, but they do make it very easily on their policy how to return. An amazing experience overall.
Hello Alisha,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 31, 2021
I got some boots from JustFab and they’re good.
Hello Ameshia,
We're glad that you are loving your purchase! We really appreciate the time you took to write the review. Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 31, 2021
The items that I purchased were good. It's just that I'd like to see more fur boots on the site. Other than that, JustFab is pretty cool to me and I like them a whole lot.
Hello Aleasha,
We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 30, 2021
So far, I've had a great experience with JustFab. I just had a recent order but I have not received my refund yet because they didn't have the size available. They said it was returning on Apple Pay. But it was easy to let them know what was going on. Other than that, I have a good bit shoes, heels and boots from them that I've used. They are of great quality.
Hello Adrienne,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 30, 2021
The shoes at JustFab are nice and everything's amazing.
Hello Amarye,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 29, 2021
JustFab's website is set up pretty well. They only had a couple pairs of shoes when I first started buying shoes from them but they've come a long way. That's where I get all my shoes from now. I bought boots, sandals, heels, and outfits. The clothes on the site aren’t my style but I buy stuff for my daughter. I’ve had some of them boots last longer than the boots I paid $80 for. I was surprised because they were $20 shoes. I have a few friends who get shoes from JustFab since I mentioned it. Everybody's always complimenting my shoes. I tell them it's from JustFab and they are $25.
Hello Amanda,
We’re so glad to know you're satisfied with our products and services! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 29, 2021
I love JustFab. My experience with them was really good. The shipping was really fast. I got long boots and I received them in less than a week. They're so beautiful and comfy. The quality is really good.
Hello Agustina,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 28, 2021
The quality of the items is good. What I got was a little big but I didn't want to go through the whole return processing 'cause it took forever to even get here. I ordered it on the 8th of October and it came on October 28th. Get JustFab's deal if you're willing to pay.
Hello Alyssa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with our product sizing. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Oct. 28, 2021
The website was easy to use. I was looking for shoes for work and they had nice ones. I got black high-heeled shoes and the quality is really good.
Hello Abeeha,
We’re so glad to know you're satisfied with the quality of our products! Your review means a lot to us! We aim to provide the best service for every member!
Best,Zeth
Reviewed Oct. 27, 2021
JustFab's website has very good options. I apply the filters for my size and price range and mostly, the things are there. Sometimes I look through the options given. At other times, I just ignore that and shop randomly from sale or clearance. A couple of years ago, there was buy one, get one for the winter boots. And a buy one jacket, get the other for a way less price. Plus sale, and purses on clearance. Three months ago, I bought a jumper suit, top to bottom khaki-colored, and very stylish brown-colored shoes. The styles are very unique, which we usually don't see on the shelf. And I have a limited income source, so I try to see from the lower prices. But sometimes I get very good, chic clothing and styles, even on affordable price. The jacket, the coat, and a few of the purses are my favorites. But I have started noticing little problems.
In my past six months history of shopping, there were a couple of winter coats or fall jackets, the buttons were missing. I expected some extra buttons in small packet hanging. So, if somebody likes to put buttons, they could add buttons. The pockets are closed. They are sewn. I expected instead of just a look for a pocket, there should have been a real pocket. So, styles are good, but sometimes the details are not the real ones. Sometimes the lining under the coat is not there. The coat is beautiful from outside, but it looks that somebody sewed the blanket into a coat. But I cannot complain because I got it on clearance for $15. I like JustFab. I just want more deals and discounts from them because once I shop, it's clearance, it's some extra percent off or things like that I shop and keep this stuff for coming months. And sometimes, if the prices are too much, it's okay. I don't shop for those months.
Hello Naureen,
Thanks for sending your review! We would like to discuss further the availability quality of our products that you've purchased. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Oct. 27, 2021
I like that JustFab has easy access to what I’m looking for, and the prices and quality are great.
Hello Alonda,
Thank you so much for your feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 26, 2021
I really enjoy the quality of their products. The only issue I've had to get repaired a couple of times is the heel in regards to I wear them down too much. I really like my pumps and I've gotten into the boots. I have really big calves and I like the fact that I can find a good fit that's not big on my feet, and it also fits comfortably. I enjoy that a lot. It was super easy when I had to return a pair of jewelry. I got it replaced and it was given back to me within a week. It was super simple. JustFab is fashion-forward. It's always stylish and for a female, it always makes you feel confident.
Hello Jenny,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with our products. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Oct. 26, 2021
I like the overall appearance of the website. It's easy to navigate the site, especially since JustFab both has options where I could just click and it would go to the next page or I could scroll through the pages. I'm always cool with anything that lets me filter down the options to what I like to look for. Or I ask whether it's the color or the length for boot heel size. Also, there were a lot of options. A bit of everything for every occasion. I was just looking at the combat boots but I like the thigh-highs. I only purchased last month and my order came quickly. I ordered on a Tuesday or Wednesday, and it was at my house on Sunday.
Hello Aliyah,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 25, 2021
Lately, the mark has been missed on all the styles I'm interested in. I don't find things as easily, so I'm constantly skipping a month or so, 'cause I don't like what JustFab has on the website. The skip-a-month used to be fairly simple. Now, it's gotten a little complicated. It's a little harder to find the tab of where I have to go when I'm on the computer. Then I've never had a complaint till my last order. I ordered some shoes that were supposed to be 6 1/2, and they're 7 1/2, so I have to return them. I just received them yesterday, so I haven't contacted customer service yet.
Also, JustFab has changed a bit since I first started ordering with them. Before, every time I picked a shoe, it was 39.99. Now, they have different prices, so when I put them in the basket, the credits don't necessarily add up, and then I realize that this shoe wasn't a part of it or that shoe or that item, et cetera. I have to pay attention to the things I put in the cart and how the prices are. The only thing I don't like about it is the reward credit, the things I can redeem with the credit. I need a lot of points to get something really simple. I would figure that these many credits will get me something a little better than a pair of earrings or a little bracelet. Besides that, my experience has been good. I have a jacket that I thought wasn't gonna be great. But when I received it, it was much better quality than what I was expecting.
Hello Sharon,
Your feedback about our inventory, returns and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Oct. 25, 2021
I ordered a pair of boots from JustFab and the quality is nice.
Hello Aisha,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 24, 2021
My favorite thing about a member is the number of styles and options that JustFab offers and the affordable prices they have as well. I got two pairs of shoes on my first order and I like them a lot. There's one pair that's a little small for the size that I ordered, but it works.
Hello Alana,
We appreciate the feedback and are happy that you are having a great experience. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 24, 2021
I like the affordable shoes for members. I mostly pick my points and then do a bunch of shopping at the same time. I also liked all of the items I got, except for one, the sizing was a little bit off, but nothing major.
Hello Anwuli,
Thanks for sending your review! Your feedback about our product sizing is important. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 23, 2021
If I had any additional questions, I was able to reach out to the respectable customer service agent and then go from there. All of the purchases I had were exactly what I was expecting. I could do cancellations online too.
Hello Arlaine,
Thank you for sharing your experience with us! We're so happy to know that you are satisfied with the products and services that we provide to our members!
Best,Zeth
Reviewed Oct. 23, 2021
JustFab's prices seemed reasonable and I like the points. I like the home delivery, too. So far, I've taken advantage of a few of the member credits, so I've gotten stuff at a discount. The selections they gave me were good and the quality of the items seem fine.
Hello Alicia,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 22, 2021
When I go to the website, JustFab has the heels and things that are gonna appeal to me. The things I purchased from them were good. It's just that one of the platform shoes is a little bit still bigger. Every month if I skip, they will not charge me. But if I don't, then they will charge me. There were several times that I forgot and then they charged me. I went back and forth with them and the issue has been resolved.
Hello Veronica,
Thank you so much for your feedback! We always want to make sure you are treated as a valued member and your satisfaction means everything to us! Have an awesome one!
Best,Zeth
Reviewed Oct. 21, 2021
The items I got from JustFab are of good quality. I have returned items as well and it's always been pretty easy. Ordering is easy. I don't do it that much like I did before because I don't need office clothes. I work remotely now. It was inexpensive back then and they had great selection. Their selection for shoes, specifically lower heel height, has gone down significantly, though, so I don't order from them anymore. I used to order booties. They had some really great cool booties with short heels. The booties that they used to have that were like a two-inch heel were fabulous. They had great variety. But now, they don't. I was considering canceling them because there's really nothing I like anymore. I've gotten a little old for the site.
Hello Karen,
Your feedback about our inventory is important, and we would like to address this as quickly as possible. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 20, 2021
Buying from JustFab online is a simple process. The quality of the items I got is great. The only thing is I wish they had some lower mid-heel shoes rather than the super high.
Hello Marianne,
We appreciate the feedback about our products and services! We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 19, 2021
I like the quality of the items I purchased from JustFab. I haven't had any issues with the company. The selections I was given by the style expert were good. I've returned and exchanged stuff, and the process was pretty simple.
Hello Danielle,
We’re so glad to know you love the items! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 18, 2021
It is very easy to find a particular style or items from JustFab. They have a boutique, and so they kind of give me suggestions every month. The selection they give is very on point. I like the super low prices and the ability to skip. I think it's fabulous. I recommend it to everybody. The items I got are of really good quality. I was surprised myself. With the price, I thought they might be a little shoddy but it's excellent. Two months ago, I got an awesome purse and I have gotten a ton of compliments on it. I really like their boots that they have that go up to the knees. I've loved everything I've gotten.
Hello Freedom,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 17, 2021
I normally like that JustFab has stylish selections. But sometimes, when I see something and I want to get it, the size that I need is no longer available. Also, sometimes the quality is good and sometimes I'm disappointed. I either return or sometimes I wait too long to return and I just end up giving them away. Nevertheless, I have recommended JustFab. They have cute shoes and that you can get good deals. I made my last purchase a month ago and I bought a pair of pumps and a pair of platform loafers. A lot of times, I buy end-of-season sales. So, a lot of boots for $20.
Hello Kimberly,
Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Oct. 16, 2021
I purchased some cardigans that are really nice and comfortable. I like that I can always skip if I need to. And if I want to, then I can.
Hello Angelica,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 15, 2021
There was a Luxe line and they sold leather boots. So, that was what attracted me to JustFab. I figured, "Let me just try it out." But they took out the Luxe line, so they no longer have leather goods. And that's why I stopped purchasing on a regular. I'm not fond of the shoes because of the quality. I'm old school. I like leather, I like durable.
I like the newer styles lately. I like that there's an option for the clothes. I just ordered a pair of patent leather, natural color lug boots. I've ordered heels for weddings and occasions. I ordered a pair of navy blue that weren't bad. Sometimes I find my style and sometimes I don't. And what I've ordered, it was because I didn't call JustFab in time. So, the credits were mounting and it has been so long. So, instead of a credit, they reduced it to a gift certificate credit. I was trying to use that, but I haven't been able to.
Hello Monique,
Thanks for sending your review! Your feedback about our products and services is important for us to know as this will help us to provide great service to our VIP members like you. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 14, 2021
I'm enjoying JustFab when I order my stuff. The cost has gone up ‘cause I've been with them for a very long time now. But I haven't had any problems with the quality so far. I like the styles of the product. I also feel good about being able to skip a month. It's a great service. I recommend JustFab to my friends ‘cause they always love my shoes and I tell them where I get them.
Hello Winner,
We appreciate the feedback and are happy that you are having a great experience with our products and services! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 13, 2021
I was looking for a pair of boots for a Halloween costume and JustFab had the perfect pair. I became a member and bought those boots. I still have them. They are still some of my favorite boots. I've been shopping there at JustFab ever since. Everything is packaged well and delivered on time. I bought two pairs of boots recently. I love them. The boots that I first purchased are in still good condition even 11 years later. JustFab has always been great anytime I’ve had to call them for any reason. I've had a hard year and I've been very sick, in and out of the hospital. So, there have been three times where I forgot to skip the month and they were great about refunding me back their monthly fees.
Hello Brandy,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 13, 2021
I have shopped a couple of the sales. I never had to return anything.
Hello Kierstyn,
Thank you for writing a review. We always like hearing from our members. We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 12, 2021
JustFab has good deals, and sometimes they have buy one, get one free. They have a good variety. I like everything about their service and how sometimes they work with me. Sometimes I forget to skip the month and I call them and they take care of it. I got a shoe, but I changed my mind on the color. I ordered pink but I like black now. I'm about to call JustFab and they will start processing the return label. It's straightforward. Go ahead and subscribe to them.
Hello Annette,
It’s great to read your feedback about our products and services and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,Zeth
Reviewed Oct. 12, 2021
JustFab has nice picks every month, they have great sales and they've got clothing. They have great sales on boots. You can get them for $15 or depending on how long you've been with them. I've been with them a long time. I just came back because I had been out of the country. When I got back, I signed back up with them. The selection given by their expert has been great. I love them. I'm always seeing something that I want. But I have so many pairs of shoes. I've been on restriction. I went a year without buying any shoes. But my favorite pair that I purchased from them was their boots. I'm happy with the quality of their items.
Hello Sandra,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 11, 2021
I just bought a sweater dress and it was really good quality. Also, the shoes were good quality when I bought them last time. When I forgot to skip a month, I got a credit then I used it.
Hello Kim,
We're glad that you are loving your purchases. Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 10, 2021
Shoes are what I purchase from JustFab all the time. I order, they come. Sometimes the sizes are a bit off for shoes. I ordered a 7.5 and it's a bit loose on me. It's more like an 8. Everything else is good.
Hello Tanya,
Thank you for writing a review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Oct. 9, 2021
I ordered a plus-size item and I also got some items for my daughter. She really liked them. The shoes I got are not as comfortable as they could be but there is the price point to consider. Other than that, I like the quality of the items I got. I did returns twice and that was very easy. The only thing with JustFab is it's a pain to have to sign in and skip a month. I ended up accumulating credits then having a little shopping spree. It worked out.
Hello Danielle,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 8, 2021
JustFab has got a good variety and their customer service is always there. I had to call a couple of times and they were always helpful. The prices are good too. I made multiple purchases recently such as a pair of booties. The quality and cost are on par.
Hello Katie,
Thank you for writing a review! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Oct. 7, 2021
I like the variety of things when I'm looking for something. I don't purchase at JustFab all the time, but it's nice when there's a specific shoe that I need. They have a lot of different options for all kinds of different stuff. My size shoe is recorded in there and their system pulls up things that are in my size. It's easy. They have sales and discounts too. It's also nice that sometimes when they charge my card and I have credits, I can go in there when I don't have money and use the credits when I need something. I really liked this pair of shoes that I recently got for my Christmas trip. They're small heels with one strap in the front with sequins on the top. Go get some shoes or clothes at JustFab.
Hello Pamela,
Wow! Thank you for the feedback! At JustFab, our mission is to provide our members with only the nicest, highest-quality products and services. Our number one priority is the satisfaction of our members.
Best,Zeth
Reviewed Oct. 6, 2021
My favorite about JustFab is the variety of styles. I can always find something that I like. When I'm interested in shopping, there's always something that I want to get. They have great sales too and most of the time, it's easy to find items of my style. I got booties two weeks ago. I love JustFab's shoes, but my favorite purchase so far is my gold bracelet. I get a lot of compliments on the jewelry. The products are of great quality and everything has been very durable. I've enjoyed my experience so far and I really appreciate it.
Hello Elisabeth,
Thank you so much for your feedback! We're glad that you're enjoying our unique styles. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 5, 2021
I've kept pretty much everything I've gotten, except that I had to return one or two things because I ordered the wrong size. It's just the fact that my measurements are funny. Sometimes I don't know how to base off if it's going to be stretchy or not. I got a pair of jeans one time. But I have large thighs, so that's my problem, and they didn't give. Then when I order heels, if they're a certain style, I'd either go up a half size or either go down because I'm in between sizes.
I like the fact that I have the option that if I don't want to shop, I can either decide to cancel or need a little bit more time while doing the five-day window. I also like how they have the special ones with different celebrities. I really love the outfits like when they did Kelly Rowland. It was giving me vibes. One time I forgot to cancel before the 5th so of course, I got something for that price 'cause it was already paid for. Then when I got shoes a few weeks ago, it was VIP, and so I got an extra 30% off. Even with everything going on, the product was delivered in a timely manner. Overall, it was great.
Hello Kendra,
Thank you for sharing your wonderful experience with us! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 4, 2021
I’ve been purchasing from JustFab from the beginning of its inception and recently, my items from ShoeDazzle and JustFab have been getting here a lot quicker than seven days. I like that as well as the options. The bags are my style but I don’t get jewelry because they are overpriced. When it comes to shoes, the quality and selection are both good and I love that they partner with celebrities to have their unique style and appeal to different clientele. JustFab is more of a classical style though and I'm more of an edgier or rebel kind of style. ShoeDazzle has more of my style. I'm plus size on top of having big feet. I don't have a wide foot, but I have wide calves and big thighs. In my most recent purchase, I got over-the-knee boots and they fit. It has two-inch heels so it’s comfortable and it has pointed toes.
Sometimes, I don't have the time to go through each category in the website. When I go to search, that functionality doesn't work for me. If I wanna filter my size shoe and another filter option, it doesn't pull up anything. But if I go through the category, it fits my research results. So, their algorithm is off in some ways. I sometimes forget to skip the month but I’m still charged. That's a shock. Also, they sometimes sell out of my size quickly or they don't have a big selection of things in my size. A lot of times, it takes me a while to use the credit that are sitting there because they don't have anything that’ll fit my foot or my legs, or their styles are basic. At one point in time, I had four credits sitting with them so I like that when they do a promotion, I get a couple of shoes for the season. They didn’t allow us before to use the membership credit with sales that they had going on. But recently, they have started to let us use that credit towards those purchases.
Hello Latia,
Thank you for sharing your wonderful experience with us! We’re very grateful for members like you and hope you stick with us for years to come! We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 3, 2021
I liked that I don’t always have to order something from JustFab. I can skip the month at times. But as a member, you should watch the dates so that if you don't want to order, you're not charged for that month. It’s easy to not pay attention and you're charged that month that you are not expecting. The quality of the products in JustFab depends on the brand. Sometimes it's pretty good. I also didn't have a problem with getting my order pre-COVID. They would turn around pretty quickly. But since we've been in COVID, things take a little longer. I'm a little understanding about that so that's not a huge issue. When exchanging something, it's simple. I just request a shipping label then print that out. It could be difficult if you don’t have a printer at home because there's no way to print the label out. Other than that, it's pretty easy.
Hello Dawntrell,
Thank you for sharing your wonderful experience with our VIP membership. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 3, 2021
JustFab provides a pretty good selection and the quality of their products has been good. Last week, I bought children's shoes.
Hello Maria,
Thank you so much for your positive feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 2, 2021
I got into JustFab when I was in high school and I knew that I could skip the month, which was a big thing for me so I could keep up with fashion but not have to pay if I couldn't pay. Now that I’m a little bit older, I'm able to buy the things that I want. I've always found enjoyable the option of not having to pay the $40 a month if I can't or if I choose not to and also why I’ve stuck with JustFab. I'm primarily an East Coast kid and they have a lot of West Coast fashion so every now and again, I'll find trends depending on the season that I like and use my credits that I stored up to purchase those items if it fits my aesthetic over here. But the style comes and goes. Sometimes, the fall fashion is done for me. I don't use JustFab primarily for Spring and Summer fashion but for Fall and Winter, I invest and that's usually when I like the style.
My favorite purchase from JustFab are these super wonderful black lace-up heeled booties. The heels are maybe four inches but they are stellar. They're the best and I wear them everywhere. The style is Sharona and I still have them. I'm trying to replace them because they haven't come back into cycle on JustFab and I want them to, but they just haven't yet. I bought them in college so it's been about four years since I've had them and they've lasted me a long time. I love them. The shoes that I usually buy from them lasts me for four years and I'm happy about that and it’s wonderful but the purses wear out much faster. Usually, they only last maybe a year and a half so I'm watching that kind of quality amongst products, especially since I'm buying more from the company now that I'm a little bit older and I can afford it, enjoy it and see how it can help my own street fashion and my own expression of self.
I have recommended JustFab to my friends here on the East Coast especially the shoes selection but I'm starting to venture out into their clothing selection so that's a new adventure for me. The last couple of shirts that I bought from the company have been short though. I'm 5’11 and maybe including that in the sizing chart would be something enjoyable to see how long the torso of the shirts or the jumpsuits are. That'd be nice. So far, the turtleneck I just bought is a good length and I wear a lot of high-waisted pants so it's able to stay tucked in. There's a tube top that I bought from them that I love but it is a little too short in the torso and I don't like how untucked it becomes and it wasn't advertised as being a shorter-length shirt. I would like the shirts to be a little longer because they're easier to tuck in. But I know it's not fashion right now to tuck in your shirt. That's just me being an old fogy.
It's hard for me to shop online and I get nervous. Over the last 8 years that I’ve been with JustFab, I’ve watched the company grow and they’ve changed and developed as a website to an app. The moving of that skip-the-month button and where it lives has not been the greatest. But over time, it's not hard to find and I understand it from a business point so I'm not very upset about it.
Hello Courtney,
Thank you for taking the time to share your feedback regarding our products and services! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 2, 2021
My best special offer with JustFab was a $15 sale. They are doing great but a little consistency with the sizes would be nice. I am having size issues with some of the stuff that I got. They are of the same size but some are larger and some are correct. My shoe size is 8.5 and the last one that I got were too large. I returned it back and the sneaker that I got was a good fit, so I kept that one.
Hello Lola,
We appreciate the feedback you shared regarding our product sizing. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 1, 2021
I usually wait till things go on clearance, because the deals usually are good. But I would like JustFab’s quality to be a little bit better. I got a pair of sandals and I wore them for a couple of weeks. The side part where the stitching was have already started to come undone. Otherwise, I'm happy with everything else.
Hello Sena,
Your feedback regarding the quality of our products is important. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 1, 2021
JustFab is pretty straightforward and easy. Being a member, if I don't have time to look or want to buy anything, I can just go in there and skip the month, and then they don't charge me anything. I can keep doing that every month till I find something that I want, like, or need. The quality and shipping are good. It only takes a few days to get the product here. When doing returns or exchanges, I just tell them what I need to exchange and print the label and slap it on the box and send it back.
Hello Angela,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out great for you. Our mission is to always provide our members with the best products and services.
Best,Zeth
Reviewed Sept. 30, 2021
I purchase when I need to and I'm always trying to find specials and stuff that are in clearance. Sometimes, there are shoes that are not available and it gives you the option to put it on the wish list. I'm constantly checking on that because I want that shoe but it's never there. I've been waiting for a pair of shoes for over a year now and it has never come back. So, I don't know if it was discontinued and I would suggest that they remove it. I have recommended JustFab to a couple of my friends and my cousins, my sister and my mom. I'm always telling them but they would rather go to the store and purchase there so they can try the products and see them on. But overall, I like JustFab. Every time that I buy something, I like how they look and it fits okay. I rarely have to return or exchange them but it is ridiculous how easy the process is.
Hello Mary,
Your feedback regarding the availability of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 30, 2021
JustFab is one of the first clothing or in that realm of services where it is a subscription base and you get VIP deals. This is how much their shoes normally cost and then you get a discount by being a member. If you buy a certain amount, you get credits and things like that. I bought 10 times over the past so many years. But it's still there. I usually skip each month. Sometimes, I don't get the email in my inbox, and it goes to my spam, and then I forget to skip. I just have all these credits. I'll just keep going with this.
It's just that the shoes don't fit quite perfectly. I am in between 8 and 8.5, and all of a sudden, 8 and 8.5 don't quite fit. But it depends if I'm wearing socks or not, so it's always a gamble when I get shoes. But I like their style. They're keeping up with the trends, but it's not so expensive. Like sometimes, some trendy stuff is so expensive, and when I go to JustFab, they have a pretty similar design. That's a reasonable amount to purchase those, and that's a really big plus with JustFab.
Hello Amber,
Your feedback regarding the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 29, 2021
JustFab's sizes are true to size and they've got cute styles. And I can even buy something for my kid. I like the selections they give me a lot. Also, they have 50% off sales for members. They also have 20% off sales for members depending on seasons and then there are the sign-on credits that you get when you sign up for JustFab. Finding my style is pretty easy and the items I've gotten are of very good quality. I've bought boots from them and I've had boots for two to three years and just re-buy new ones and the older ones still look good. Do JustFab. I've bought boots for a friend of mine a year before last from them and she loves them.
Hello Brittany,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 29, 2021
I love JustFab’s shoes and boots so, I always get my boots from there. I had to contact customer service one because I forgot to skip the month. I was wondering if there was a way to get my money back that month because I couldn't afford it and they were able to take the credit back and refund the money as a courtesy thing. Every time I have called, everyone's been nice. So, I will continue to use JustFab.
Hello Mahalie,
Thank you for such a wonderful review. We appreciate your time to share how satisfied you are with our products and services. That is what we always aim for your satisfaction.
Best,Zeth
Reviewed Sept. 22, 2021
The quality of the products of JustFab is good. They fit. I would recommend them. They have different types of shoes.
Hello Maribel,
We are happy your items are a perfect fit! We are glad you are enjoying our products. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 21, 2021
Sometimes, it’s tough for me to remember to skip the month with JustFab if I need to. But I bought a couple of pairs of fall boots two months ago and I've gotten some items where the quality is great. But I've gotten some where a strap breaks easily or the seams seem not super strong or fantastic. But I'll just try and be gentle with those shoes and they'll still last a decent amount of time. I haven't had any issues with the sole separating or anything drastic like that. It’s been good.
Hello Katie,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with our products and the VIP Membership. We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 20, 2021
I'm very satisfied with the styles that JustFab offers. The only thing is the rubber on the bottom of some of the shoes doesn’t hold the grip. That aside, customer service is great and they helped me out on the first call. Finding sizes is fairly easy too.
Hello Danielle,
Thank you for taking the time to share your feedback! We're glad that everything worked out for you. It was great to point out your positive experience with our Member Services Team. We would love to continue providing great service and excellent products to members like you!
Best,Zeth
Reviewed Sept. 19, 2021
I tried to cancel with Justfab 8,000 times but they kept charging my card. I called to speak with someone. The rep refunded the money then he charged my card again. I have six shop credits on there that I’ll never ever get to use because I don’t like their shoes. The selection looks like it’s for 80-year-old people and it's the same for their teenage line. It’s just horrible. JustFab should merge with ShoeDazzle. If they had ShoeDazzle where I can use my credits, that would be awesome.
Hello Renata,
We appreciate the time you took to tell us about your experience with the VIP Membership. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Sept. 18, 2021
JustFab offers variety and I like their selection. I love the quality of their products too. I placed an order once in July and I received that. I was recently looking at some things there and I had to place an order. I ordered several pairs of boots from them and every time I wear them, I get nothing but great compliments. My only recommendation for JustFab is they should have an option to skip six months so that people won't always have to constantly remember to do it. A lot of times, people would want to skip, but they forget to skip the following month. Other than that, I recommended JustFab to several persons who love them.
Hello Danielle,
We’re so glad to know you love the items! Your feedback about our 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 15, 2021
My experience with JustFab is always good. When I call customer service, there’s always somebody that is there to help me. I like the special offers and the discounts. I purchased a leather bag that I could use for traveling, and that was nice. It looked expensive. I also purchased some shoes last week and a pocketbook. However, not all of the shoes have good quality.
Hello Marcia,
Thank you for writing a review about our products and services! Your feedback regarding the quality of our shoes is also important, and we would like to address this as quickly as possible. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 13, 2021
I haven't had any problems with JustFab, as far as anything goes. Their shipping is pretty fast.
Hello Shonnetta,
Wow! Thank you for such a wonderful review! We appreciate your time to share how satisfied you are with our shipping process. Your satisfaction mean everything to us!
Best,Zeth
Reviewed Sept. 12, 2021
It's convenient to go on JustFab. Ordering is very easy and it takes only a couple of days for it to ship out. I like when my credits pile up so I can just order something that looks appealing to me and if there are any sales or deals, I take advantage of that. Also, the items they suggest are pretty spot-on and I haven't had any issues with anything as far as quality goes. The only issue I've ever had was when something was too big or too small, which I was able to return. It's easy to put in the reason for the return and there's a pre-printed label to tape back on and send the item back in.
Hello Susie,
Thank you for writing a review! We're so glad to know about your shopping experience with us, we always want to make sure that the website is as friendly as possible to make your shopping experience easy!
Best,Zeth
Reviewed Sept. 11, 2021
I'm always buying shoes and boots and I like the style of shoes on JustFab. I recently purchased a pair of boots and a pair of wedged tennis shoes and I like the quality. There was one time I was purchasing some shoes and it wouldn't go through or something to that effect. I had to call customer service to get it straightened out and they got it taken care of. I'm gonna keep doing business with JustFab because I'm a satisfied customer.
Hello Tammy,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members like you.
Best,Zeth
Reviewed Sept. 10, 2021
I love JustFab's shoes and they're super reasonably priced. I have a pair that I ordered from them 10 years ago that are still in my closet. Also, I've exchanged and returned things and I've never had an issue whatsoever. Everything has been great. I tell everybody about them.
Hello Patty,
We’re so glad to know you love the items! We were blown away by your positive words regarding our products and services. We really appreciate the time you took to write the review. Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 9, 2021
I love shoes and have ordered a lot of them from JustFab. I've taken advantage of End of Summer sales when they put all of the sandals on sale. I've gotten sandals for as low as $5 and boots for as low as $10. I've gotten clothes and purses as well. The quality has been good, so far. I've had my shoes since I joined some seven, eight years ago, and they're still up and running. I've had the same sandals for two years now and they're still in good condition.
Hello
Thanks for your effort in sending your review! We're so glad to hear that you are happy with your shopping experience with us. We're also delighted to know that you are pleased with all of the items you've purchased from us. Hope to hear more from you in the future!
Best,Zeth
Reviewed Sept. 8, 2021
I ordered five pairs of boots and my daughter's were too small. The bigger size wasn't available for another week or two but we finally got them. The return process was non-frustrating. It was rather very pleasant. For what you're paying for, the quality is good.
Hello Melina,
We appreciate the feedback and we're so happy that you are having a great experience regarding our products and services. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 7, 2021
I bought shoes from JustFab and the quality is decent.
Hello June,
Thank you for your purchase! We appreciate your feedback regarding our products. We would love to continue providing great service and excellent products to members like you!
Best,Zeth
Reviewed Sept. 6, 2021
My house is full of JustFab's shoes. I buy a lot of their clothes, too. I love their jeans. I always buy when their sale is going on. I just purchased two pairs of jeans, a pair of shoes, and a shirt. The quality is good. I wash and dry the jeans and I've never had any problem with my clothes. The shoes have never fallen apart. I got some little black boots that I love. I wear them a lot.
Hello Karen,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Our mission is to always provide our members with the best service and highest quality items.
Best,Zeth
Reviewed Sept. 5, 2021
When I first started with JustFab a few years ago, they sold size fives and that's why I've continued going with them. About a year ago, they stopped selling size fives and only had five and a half. As a size fiver, sometimes the shoes fit, sometimes they don't. A half-size may not mean a whole lot to some people but sometimes, it’s way too much. That's why I stopped ordering as much because after a few times of getting shoes that don't fit when they quit selling my size, it's frustrating. I still do, periodically, and have the credit sitting there but it would make my life easier if they could go back to selling fives.
The few times I have had to work with customer service, they have been very nice. It's hard to buy shoes online but JustFab has been consistent. I've had to return stuff and missed a return date once because my husband was having open-heart surgery. It was a month past the date before I even got to open the shoes and it was one of those things that was five and a half. It was way too big. I called JustFab and they wound up making an exception because of what we had going on. They let me go ahead and return them for a credit. I've been happy with the quality of items at JustFab.
Hello Gail,
Your feedback regarding the sizes of our items is essential, and we would like to address this as quickly as possible. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Sept. 4, 2021
I really don't like the fact that they charge my account every month. I try to skip as many months as possible because I don't purchase all that much, but sometimes, I forget. But the credits I have, I normally use during the Labor Day Sale, the July 4th Sale, or End of the Year Sales. Also, the quality of the items is a mixed bag. Some shoes were pretty good, some were great, and some were not so great. But I like that they have an automated system online that I can sort of chat with.
Hello Kehkashan,
Thank you for taking the time to share your feedback regarding our products and 'Skip the Month'option. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 3, 2021
JustFab has a big variety of shoes and the quality is good. But they used to have some really nice styles and lately, the styles have gone to very mediocre or not up to par with what they used to have. Also, I have to start settling for something just because I forgot to skip out on a month. I have a credit and I'm gonna use the credit that they took out of my account. The last pair I ordered was something I had to settle on because I didn't find anything that I like. Other than that, customer service and shipping are great.
Hello Stephanie,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles you like. Also, your feedback about the VIP membership is important for us. We will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 2, 2021
I like the shoe options and being able to buy in bulk and when I buy in bulk, I get better deals. What they could do to improve is make the password reset easier to do from a phone. It's hard to gain access to the website, like my login information, and I typically have to do it on the computer. Also, they could make the shoe options more. Stock is really low and they're typically out of a lot of the nice shoes within a day or two so it's like false advertising.
It's really difficult to return shoes as well. It’s difficult to get the labels for the return and then, once I return it, it adjusts the price or the amount for the other shoes. So, I have to go back in and then find another item that's about the same price. I'm not interested in doing an exchange but I would either end up owing money because it takes me out of whatever deal I was able to get or have to find a shoe that's a similar price. It's a headache because of the pricing.
Hello Sharon,
Thank you for taking the time to share your feedback regarding our products and services! Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 1, 2021
JustFab has lots of sales and the suggested items for me are spot-on. The jeans are good. However, some of my favorites are inevitably out of stock before I could get to them. Also, I would really love if they could add some linings to their coats. It's a nice style, but the lining would really be helpful. I've got a red wool coat that I can't even wear because it gets red all over everything. We had it tailored to have a lining inserted, which has been a little cost prohibitive for what I paid for it.
Hello Dawn,
We deeply value your business with us and your feedback regarding our products is important for us to hear. We will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Aug. 31, 2021
Everything is good with JustFab. I've been ordering from them over the years and it's simple. I get my order within a week or so and the quality is pretty good.
Hello Mable,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in JustFab. Happy shopping!
Best,Ivy
Reviewed Aug. 23, 2021
I really liked the checkered coat that I got from JustFab. Everybody loves that coat. I've lost weight and it’s too big now. I've been searching for it back on it, and I can't find it. The only thing is I bought sandals. I love it. When I saw it I said I wanted it. But it was worn. They sent me a return label and I sent it back. My mom tried, and she likes it too. So, I bought a pair for her. I just haven't received a replacement for my pair yet. Overall, my experience with JustFab over the years has been awesome, and I will always recommend them to people because they're a good company quality-wise. The item selection is great, too.
Hello Marisa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,IVy

Reviewed Aug. 22, 2021
I Had been ordering clothes by their size chart. When received merchandise they wouldn't even FIT my 9yr granddaughter, 5 nieces ages 9-21 all petite to average sizes. Returned ALL CLOTHING. Over 8 mos. Still NO CHECK or Money Order. They Wanted My Account #. Went to Bank. Called Them When They Realized I was at the bank. Will send out Check 7-10 Days. Still NO CHECK. RUN FROM THIS COMPANY.
Hello Herma,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,Ivy
Reviewed Aug. 22, 2021
The quality of their products is about what I would expect for what I pay. I have recommended JustFab to multiple people.
Hello Lori,
Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward to serving you. Have a great day!
Best,Ivy
Reviewed Aug. 21, 2021
I recently bought an item from JustFab and the quality was great. Everything was perfect.
Hello Ruddy,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 20, 2021
I'm a tall girl with big feet. The footwear I've gotten from JustFab fit properly and they don't mess my feet over causing any kind of irritation or discomfort. They last longer too and they're fashionable. I have never had an issue with their shoes or clothes. I'm still wearing the clothes that I bought years ago when I first joined. But, they should maybe have repairs for shoes that I might have overworn.
Hello Clairissa,
Member satisfaction is our foremost priority and we promise to always serve you the best. We value our members and so as your opinions. Hope you enjoy your day with us!
Best,Ivy
Reviewed Aug. 19, 2021
Overall, my experience with JustFab is great. I love everything I've gotten from them. The ordering process is easy. They usually have everything I'm looking for. The good thing is that the monthly subscription automatically comes out of my bank account. I also love how they added the plus-size section for clothing. When you see something there, get it. Because if not, it'll be sold out in minutes.
Hello Giuseppa,
It’s great to read your feedback about JustFab and we appreciate you taking the time to share your positive experience. I hope it’s working out for you — and if you have any questions we’re always here! Thanks for always being such an awesome member!
Best,Ivy
Reviewed Aug. 18, 2021
The quality of items I buy is really good. They have everything I'm looking for. And shipping is cheap and fast. It's my favorite.
Hello DeNica,
JustFab promises to provide you with the latest, branded, and high-quality products. We are always happy to serve members like you. Thanks a lot!
Best,Ivy
Reviewed Aug. 17, 2021
The quality of products I buy from JustFab is a hit and miss. Sometimes, it's okay and sometimes, it's not as expected. Also, sometimes, it’s really difficult to find a good size. Every product is different in size and scale. So, that should be fixed.
Hello Aya,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,Ivy
Reviewed Aug. 16, 2021
I like being able to find shoes for my extra wide feet. I got a pair of shoes and a bag in early August and those were of good quality. But the selections from my style expert are becoming less and less and they don't have as much of a selection for wide feet as they do for the average person.
Hello Yanie,
We count on our members to bring situations like this to our attention, so thank you for sharing your thoughts regarding the selections we have online. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,Ivy
Reviewed Aug. 12, 2021
JustFab’s products are great as well as the quality. I order boots, heels and wedges. We’re going into winter and I’ll probably order some booties. Also, I love the option of skipping a month and I use it a lot. I would highly recommend JustFab and I have done it before.
Hello Tabitha,
Members like you always inspire us to do our best. And so, it becomes our prime duty also to keep our members satisfied. Thank you and hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 8, 2021
I purchased from JustFab because they offered 50% off for VIPs. At the time, I got four pairs of shoes at 50% off. I like the prices and the fast shipping, and sometimes it's free shipping. They also have the weekend stuff when they either text or email saying they're having a weekend 50% off VIP or something that I favorited is on sale. I have bought boots and some sneakers and I might get another pair of these wedge sneakers 'cause I like them. I'm fine with the quality too. I have had an excellent experience with JustFab.
Hello Deborah,
We’re glad that you found what you were looking for. It is our goal that you are always happy with our service and fabulous items. We sincerely appreciate it and we’re always happy to hear that our members are happy!
Best,Ivy
Reviewed Aug. 7, 2021
I buy stuff if I see something but I don't do it every month. I skip a month a lot because I usually don’t see anything. But JustFab’s cost is good and the last thing I bought were shoes for my daughter. The sizing was good too. People should check JustFab out and go to their website.
Hello Sara,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,Ivy
Reviewed Aug. 6, 2021
When I purchase from JustFab, the product doesn't take forever for it to get here. I got dressy flats from them and they’re comfortable. They’re not too tight and they’re good because I’m on my feet all day. Less than a month ago, I ordered three flats and a pair of heels that I've yet to wear. People should go for JustFab. They are great and I don't have a problem. When I have an issue, they resolve it right away.
Hello Jen,
Thank you for your compliment! We are glad that you are satisfied with the items we have in JustFab. Hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 5, 2021
I've worn one of the shoes already but not the other one because it's still summer. The quality is great and for the cost, it's good. Usually, the products are long-lasting and I don't have an issue with them. When I bought a winter dress, it fit true to size. I take advantage of the deals when I can and the option to skip a month is good because it’s not all the time that you wanna purchase. Now that it's back to school, you probably wanna skip the month. JustFab is awesome. People should go for it and sign up if they have to. They have variety, quality, style and a lot to choose from.
Hello Lorraine,
Thank you for trusting us to be your source for top-quality FAB items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at JustFab, try our best to provide the best service and unique style at an affordable price!
Best,Ivy
Reviewed Aug. 4, 2021
I like the ease of purchasing from JustFab and their selection is great. You don't have to worry about sizes being off like you do with some other companies because they're true to size and it's a great value too. The quality is good and one of the bags that I bought is my favorite purchase.
Hello Shaia,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
Best,Ivy
Reviewed Aug. 3, 2021
I got a pair of boots some years ago from JustFab that I still wear and it's my favorite. Mostly, when they have the $10 deals, I take advantage of the special offer. If people like shoes like I do, they should enroll with JustFab.
Hello Deneisha,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 2, 2021
I was a heel person when I first started. Now that I'm getting older, I'm more of a one-inch or a flat I would never buy another three-inch heel, unless it's a wedge. I can deal with it because they have a little bit more heel on the back of it. If I have to, it has got to be a nice, beautiful and bad wedge for me to purchase it. But otherwise, I'm into flat deals now. JustFab doesn’t have a lot of my size though. They run out so fast. I got 10 down there but I prefer a 12 and I got to catch them when they put that new stuff out for my size.
I bought a pair of diamond boots which was bending in the back. It wasn't good quality but that was the only problem I had. I buy shoes in three or more. One pair of shoes is a waste because of the prices. JustFab is a little pricey and I wait till they have those sales then try to get all my shoes. Also, I sometimes forget that I have to skip a month. But when it's time for me to purchase shoes, I have that credit and I'm able to get more shoes. The special offers are nice and I love the deals. That's mostly around the time I purchased the shoes. I barely purchase anything full price unless it's a hot shoe.
Hello Shirley,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,Ivy
Reviewed Aug. 1, 2021
The only thing that I had with JustFab is that every pair of shoes and boots that I bought doesn’t fit. I wear a size eight and a half and recently bought two pairs of moccasins. They are eight and a half but I probably should've ordered a seven and a half because they're big. I don't send them back because it's a hassle sending stuff back. JustFab is okay but they're not one of my best online retailers. I purchased one shirt and it was cute and it fits good. But the shoes I’ve purchased are not of the best quality.
Hello Bridgette,
At JustFab, we pride ourselves on giving 100% every day to ensure that our members' needs are being met especially when it comes to the items we have online. We know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.
Best,Ivy
Reviewed July 31, 2021
I order from JustFab for my daughter and it’s easy. The products arrive in a timely manner. It’s not shoes though that you're going to have for years and years to come. They're more of what's trendy and fun. They're not made to last and you get what you pay for.
Hello Annetta,
Thank you for sharing your feedback with us regarding the quality of the items you have purchased. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,Ivy
Reviewed July 30, 2021
I haven't had much luck lately with JustFab but it’s not their fault. I've put on weight since the last time I ordered stuff and I'm temporarily in a wheelchair. I haven't had a chance to be able to even get down to the post office for things I have to return so I'm stuck with a bunch of stuff that I can't use right now. If they had a little bit longer return policy that is more than 30 days or maybe 45 days, it might be a little more helpful. I used to wear heels but now, I have to wear flats. The quality is good and the things that fit are fine. I’ve had good luck with their customer service. A couple times, I've forgotten to call in by the 5th and they've given me credit for it. It’s worth signing up for as long as you remember to do your thing before the 5th of the month. If you do, you're good.
Hello Melanie,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible regarding the return process. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,Ivy
Reviewed July 29, 2021
Finding the style and size that you’re looking for depends on what’s going on that month. Sometimes, it can be difficult. JustFab doesn't change the styles as often as you might think. They change the styles more often on ShoeDazzle and it's weird because they're the same company for the most part. My most favorite item is a pair of black platform sandals. They're comfortable and cute. What I pay for and the quality are equally matched though there were some times where I had to send things back or I got very uncomfortable shoes that I wore and I didn't realize it was uncomfortable until I was wearing them. So, I had to give it away or sell it.
Hello Taylor,
All feedback is important to us, so we appreciate the time you took to tell us about your thoughts regarding the selections we have online. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you
Best,Ivy
Reviewed July 28, 2021
JustFab is cheap, affordable and I get to skip every month if I don't feel like I want to buy for that month. I’ve probably returned once or twice within the 10 years I’ve been with them and the process was fast and quick.
Hello Marianna,
We are honored that you have chosen us and placed your continued trust in JustFab for your FAB items! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you!
Best,Ivy
Reviewed July 21, 2021
About three months ago, I bought a pair of sandals and the quality was okay. But my favorite is a pair of pumps. I like the color and the style. It used to be that the selection was my favorite thing with being a JustFab member but I don’t like the selection too much now.
Hello Faynita,
We appreciate you bringing this to our attention about our products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 18, 2021
JustFab is a nice online store for shoes. The shoes are comfortable at reasonable prices and they sell trendy things. A couple of agents that I've spoken to online for customer service were professional, and I appreciate JustFab's products and their services. They have large sizes up to 10", 11". And the prices are reasonable, especially when you're a member. And even if you're not a member, when they have sales, they have some good items for reasonable prices.
The only thing I notice is that when I find something that I really like, and when I want to purchase it, sometimes, it's out of stock. They would ask me to put it on the Wishlist. I have put some stuff on that, but there never ever was a chance to get any information that the stuff arrived. Also, because I'm already a member, every time I see some good sales going on and I try to buy, it says I'm already a member. But for people that are not registered as members, when the sales are up, they can take advantage of it because they have very reasonable prices for good shoes too.
Hello Sylvia,
We appreciate you bringing this to our attention about out of stock products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 17, 2021
It's easy to find styles, but I have to send a lot of shoes back. Mostly it would be the wrong size after I have had the exact size that I wear. It fits differently, and then JustrFab sends the wrong size. I wear a size 9 and they either send a 9 1/2 or send one too wide. I'm about to send a pair of sandals back today that is too big. And then I have another shoe that’s too big. If I want to exchange or return, there are no return labels. I have a nice suede coat that I haven't worn. I sent that back, and they sent the right size. I also have some gorgeous boots. The style goes with your age. I like that.
Hello Idella,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 16, 2021
I love cute little sandals, flats, and heels. I also like chunky heels and stiletto. Mostly, the quality is pretty good. However, some of the jewelry are not the best. There were some kind of studs that I bought. The variety is silver, gold and the rose gold color. And the backs on those don't work very well so I ended up losing a couple of earrings because they don't close and don't work very well on those earrings. Other than that, the option to skip a month is always helpful. Sometimes, I don't get the email to remind me, but at the end of the day, it’s still good to have.
Hello Ricole,
Thanks for taking the time to write a review. We always welcome any feedback to help us know where to improve! In the meantime, we’d like to help resolve any concerns you had. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 15, 2021
JustFab had a couple of nice shoes that I liked. I have a calendar reminder on the 1st of the month to look at what they have, so that if I don't want it, I can skip it. Not get charged. So, once a month, I get to look at shoes online, which is not a bad thing. A pair of boots are my favorite. The ones that I have worn are excellent quality. Give it a try. You’ll find something you like. As long as you're dutiful and checking in once a month, it saves you money, because you're buying shoes that are worth more than $40.
Hello Audra,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
Reviewed July 14, 2021
I like being able to skip. I just don't like that you have to skip because you forget to do it. Most of the time, I've called and been able to have it reversed. We've noticed it quickly. I forgot to call the last two months and JustFab gave me a credit for that. That’s more shoes that I have to buy, which is nice but at the same time, I've got so many shoes that I don't even wear them all. I usually tell people that I got the item at JustFab. I mostly buy tall boots for winter and the quality is good. But I live where there are big winters. So it gets to a point where I need something more than that. Sometimes, it’s a pain navigating the website. I was on there not that long ago trying to look through some stuff and it kept glitching. But the customer service reps are quick and friendly.
Hello Ashley,
We are sorry to hear that you disliked our VIP Membership in terms of the skipping option. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 13, 2021
JustFab has great quality and I’ve taken the special offers in the past although not recently. The selections from the style expert are usually not up in my alley but taste changes so it works. When I had to do a return, it was quick and easy. I had no problems at all. I love the products and I'll continue to use it.
Hello Rhonda,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Daniel
Reviewed July 12, 2021
The cost and the quality of the items at JustFab are good. But the style expert should give more variety for my style of feet, because I have wide feet. There's not a lot of good styles that come in a wide care for a wide width. But people should use JustFab for a nice variety of boots and booties. If you go to a store and you're looking for something that you might not be able to find, you can find it on JustFab easier.
Hello Shawanda,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
Reviewed July 11, 2021
I like JustFab’s products although I don't always wanna buy them. Sometimes, they're not the best quality. I had a few that did not totally fall apart but they came apart at the seam a little bit. I've had a few pairs that after I've worn a few times, the stitching starts to come apart. Also, the sizes vary. I normally wear a 10, but I'll buy a 10 and they'll be too small. So, I'll get an 11 and they're way too big. The shoes don't run the same size depending on the style that they are. They don’t have a good size consistency. They are good for the price but I sometimes forget to cancel that month and my card gets charged. Then, I'll buy a pair maybe the next month with my credit. It’s a little confusing until you check out and see what discount you get. It seems like you can only use your credit for that month and you can't use it for any other shoe, which I find disappointing.
Hello Mindy,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 10, 2021
For my birthday this year, I did a photoshoot and I needed shoes. So, I went to JustFab because it was easier to find everything I needed in one place. There’s a lot of convenience with it and I am able to find a cute shoe or a purse for a good price. I have had a shoe come apart previously that I had to have repaired after only wearing it twice so that was disappointing. But for the most part, I've had good quality experiences. I wish we didn't have to skip though and that it wasn't a thing that we had to pay attention to the first five days a month, if we were going to get something or not.
Hello Elizabeth,
We are sorry to hear that you disliked our VIP Membership terms. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 9, 2021
I placed an order with JustFab last week and it came in about two days. It was quick. The quality of the items was always good. However, sometimes I forget to skip the month and I get charged. I also have credits, but when I placed an order, they weren't showing up. So I had to call customer service. But other than that, they fixed it very quickly. They were able to apply the credits to my shopping cart.
Hello Katherine,
Thanks for taking the time to write a review. We always welcome any feedback to help us know where to improve! In the meantime, we’d like to help resolve any concerns you had. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 8, 2021
I love JustFab. I've been able to take advantage of the 50% off on the entire purchase, sales, and sometimes when I buy one, I get the shipping and handling free. Sometimes, there are a lot of offers since I'm a member for a long time, so I have a good offers. Almost all of my shoes are from JustFab, and about two are uncomfortable. I still wear them though. Since I work in an office, I have to be in heels all day so the shoes turns uncomfortable sometimes. Maybe it's the size or the material that makes it uncomfortable sometimes, but it depends on the shoes. I have one pair of shoes that has lasted for me for a couple of years already. They're still in good shape. I'd tell others to go to JustFab's website and subscribe to the membership. They give a lot of benefits and the shoes are really pretty and unique.
Hello Michelle,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
Reviewed July 7, 2021
I like buying from JustFab because I can get my size mostly than going into the store. There's nothing worse than going into a store and finding shoes and realize they don't have your size. So for me, online is a lot more convenient and a time-saver. Also, I don't have to feel like my foot is too big for stores. My favorite purchase is a pair of nude pumps because I wear those the most for work. I did do a return before, and I didn't have an issue with it. They sent a label to my email, and I ended up printing it out and just taking it to one of the local shippers. Then, they just handled it from there.
I always try to get everyone to do JustFab. I just think it’s way easier than traditional stores. They have cooler stuff and different vibe. So, I love it. The only time I go into stores is if I’m gonna buy actual sneakers. But for my pumps and heels, I get them from JustFab. I’m really horrible because I let my credits kind of stack up. One time, I had 20 some credits and I kind of went on a shopping spree. I love it. I do that all the time because I don’t buy heels every month. It’s when I have time to sit down and figure out what I’m doing next. I also do use them as gifts for people. I have a lot of girlfriends, and girls love heels. So I’ll say, “Hey, look into there, and find something you want.” I’ll use one of my credits that I have stacked up here and give it to them.
Hello JoAnna,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
Reviewed July 6, 2021
JustFab started out as shoes and then they added clothes, and I hate that because it takes up too much of my time. They send me clothes, and I don't want to see them. It also annoys me that their emails automatically go to my junk mail. I consistently forget to skip the month because I don't like that it automatically charges me all the time. I don't like the fact that you can only use certain amount of credits when you actually buy them, and then it charges you the remainder even if you have like six credits because you’ve been charged. You can't use them when you want to use them or you have to make multiple purchases to use all the credits. I don't like that if you cancel it, because you have so many credits, you can't get the pricing for the shoes that are about to come up for the credits that you already have. That's annoying.
Also, after so much time of not using your credit, it converts into a gift certificate or like an online voucher instead of a refund. That's annoying. I don't like having to return anything that I buy online, and that's the only option. So I've had shoes that I've just given to people because I didn't like them or they didn't fit me correctly. I don't like going to the post office and returning it. If anybody asks me if I like JustFab, would I use it again or do I recommend it, I would say no across all boards.
Hello Melissa,
We are sorry to hear that you disliked our VIP Membership terms. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 5, 2021
As a JustFab member, I like the ability to skip each month if I'm not interested in the selection. Overall, I like the selections I'm given. It's just they're not always to my taste, but they're fine. There are a lot higher heels than I would typically go for a lot of times. As far as quality, it's average. It's not better but not worse. I've had to return the majority of the ones I've gotten lately because of the fit. But their customer service is helpful, and the return processes is fairly simple.
Hello Heather,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! We would like to assist you in other concerns you had. Someone from our Member Services team will be contacting you within 48 hours.
Best,
Daniel
Reviewed July 4, 2021
I like JustFab's two for 39 offer. For the most part, everything with my purchases has been good. The only thing is let's say the credit is for $39 but if I find a shoe that is $45, I can't use that money towards that shoe. If they're having a promotion and they're giving me $10 off, I can't use my credit that I've already paid for towards it, and I always have to go through with customer service. Then, sometimes, that can take a while because they don't always understand what I'm trying to explain to them. I wish they would do it by credits like, "Oh, this shoe is one credit or this shoe is two credits" versus a dollar amount because if you're purchasing credits for however much money and you see a shoe, you're gonna still have to come out of pocket for it.
Hello Michaela,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 3, 2021
I like JustFab's shoes. I like their boots the most. These off-white summer shoes I just bought are my favorite so far. Everybody loved them. JustFab is a great site. I tell my friends, "Look them up." Their products' quality is really good.
Hello Frances,
We are happy you are enjoying your online shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!
Best,
Daniel
Reviewed July 2, 2021
Most of the time, I skip the month with JustFab. I don't bother to look at the shoes that the stylists have selected. I'm just skipping it because I only try to buy when I either have excess cash, have an actual need for it, or I happen to see a sale and then happen to see shoes I like. But for the most part, when I was looking at the stylist’s sections and towards the beginning of my experiences with them, what they offer were accurate and were mostly things I liked. At this time, the items I find are pretty true to fit as well. I love what I've purchased so far. I brag about it all the time.
One thing that JustFab could probably push for people is, especially when buying boots, to check the calf sizes. I am traditionally a standard calf size, but there have been some times where I bought a standard calf size and it doesn't fit properly or it’s too tight. I don't know if that's just a material thing. They could kind of really highlight for the customers that the calf size is just as important as the shoe size fit. They do have an easy return process, too, so it's not like it's the biggest deal in all the world. But I do feel like that was kind of a surprise as I started buying boots more often.
Hello Liz,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Daniel
Reviewed July 1, 2021
I buy from JustFab when I find something that I want or when I need something that's not going to cost me too much and I can get it fast. The items I've gotten have been really good. I just recently ordered a jacket that I really liked. It's nice. It's nice material, and it's the fit that I wanted. Overall, JustFab has a good selection of clothes, shoes and accessories that are reasonably priced, and I think any person can find something that they would like no matter what style they have.
Hello Miranda,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products. Have an awesome day!
Best,
Daniel
Reviewed June 30, 2021
I like JustFab's shoes as well as the discounts and special sales for members. My ordering experience has been easy. Everything's self-explanatory. I just go on there, and if I have credits or coupons, I use them. I normally get my order in a week or two and they're good. I've had a variety of shoes for a while now and I haven't had any problems out of them. I've done a return as well, and it went smoothly.
Hello Teejai,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
Reviewed June 29, 2021
I've had a membership with JustFab for eight years. The style has changed a lot over the years, but size is usually pretty good. I did just purchase a pair of flat black sandals. There was like a loop at the toe. I like those a lot. I did get a pair of wedges that I like, and it's been a long time since JustFab had good wedges. Style-wise, I would like to see more wedges come in. I've liked those for years and they used to have really good ones, and they went away.
Hello Trisha,
Thanks for writing a review! Your comments regarding our product styles will help us know what we can do better. We hope you have fabulous experiences with us in the future!
Best,
Daniel
Reviewed June 28, 2021
My favorite thing with JustFab is the boutique emails. Being able to receive a notice, versus me having to go and sort through everything based on my previous purchases or what I've said I look for. The variety of offerings that JustFab has is also really nice. The return policy is good too. The only issue that I have is it's hard to try on shoes. Sizing in shoes is always a tough project.
Hello Lisa,
We truly apologize about your product experience! Your feedback is important, and we would like to make things right. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 27, 2021
I got some shoes today - one that looks like a flat with the top with rhinestones all over it, and then, I got a heel that's like dressy for after-five wear. I got both of those pairs for $52 and that's a good price for two pairs of shoes. It's good quality. I would highly recommend JustFab.
Hello Cynthia,
Thank you for taking the time to share your product experience with others. We’re glad you’re enjoying your purchase!
Best,
Daniel
Reviewed June 26, 2021
I first heard about JustFab when Kimora Lee Simmons was a part of their branding. I love the affordability without sacrificing on style. Also, I like the recommendations. With my busy work schedule, and I'm also a mom, I don't have time to keep up on the trends. So based on my preferences, and when I first registered, what I like, and my body type, I love that JustFab makes it easy with the recommendations. So that's what I go to first whenever I'm on their website, I go to my boutique. And I feel like I have my own online personal stylist. It's time-efficient for me. And the recommendations are always spot on. Even if I purchase something that when I finally have it in hand at home, and it doesn't quite fit, I love the return policy, and that I can always exchange it for something that's a better fit.
I still have apparel and shoes that I purchased back when I was a first time consumer that I still wear, and the styles are still timely. I feel as though I have these many ways in my closet that I can remix and style on any occasion. So, the quality is superb. I don’t regret purchasing some of the items because they’ve lasted as long as they did. I have a peep-toe sandal that I purchased when my son was born dating back to almost 16 years that I still own, wear and get compliments on. That’s one of my favorite pieces.
Sometimes I forget to skip a month, and that can be a bit tiresome, so I've had to train myself to add it to my calendar. If in case I wouldn't purchase during that month, I need to skip it. But even when I don't skip it and I accrue my credit, that still is a win for me because when there is something that I do like during a certain month, I'm glad that I do have my credits. Because then, I can pair it with another item that best matches the item that I am looking to purchase, whether it be an apparel piece, or shoes. So those come in handy. What I would like JustFab to do is to give me a heads up that, “You might want to check on the website because we do have an item or a month that you will need to review or we're going to charge you for it.” That would be great.
Hello Melissa,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
Reviewed June 26, 2021
I love the quality of JustFab products. I got some stuff for me and my sister. I got some boots that were on sale for the fall, a flat shoe for work. And for my sister, a pair of boots and flats, jewelry too, and two shirts, an oversized shirt, shorts and jeans. I only had one bad experience the first time I used it, the buckle. But so far, my experience with them has been good. I enjoy shopping online at JustFab.
Hello Veve,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 25, 2021
Sometimes it is difficult to find my size. I have to base off the style now because sometimes it's not available. I have to switch up some. But the quality of the items I've purchased at JustFab has been okay.
Hello LaVonia,
We appreciate you bringing this to our attention about out of stock products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 25, 2021
I've been using JustFab for years and the shoes are good. There were pairs of shoes that have been ruined but most were fine. I tried to get a dress but I didn’t like it as the size ran small. Also, I got a scarf that I thought was a sweater and I liked it.
Hello Camille,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 24, 2021
I had to return a pair shoes to JustFab and the customer service was nice. For the most part, the quality of their items has been good. But a couple of years back, JustFab had more options. I noticed that there was not so much this summer or spring. I would like to see more options on shoes and more urban style clothes for plus. I'm a stylist, so it's important to me. A lot of the dresses they're making now are not big enough in the bust area and a lot of it is the stretch, elastic material.
I've seen a couple of pieces on JustFab website and I would like for it to be more of an any-body-type type fit or wear. It's been hard to find dresses for plus-size women that I styled this summer because of the elastic around the bust or right where it gets in the midriff, or it’s hard to fit. The good thing about it is that everybody is cross-dressing now so they could mix the baggy with the fitted and the slim fit. Everything is mix-matched, so that’s cool but there could be a little style from the urban community, and a better fit in the sense of plus-size women and men.
Hello Tia,
We appreciate you bringing this to our attention about our products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 24, 2021
I'm on the VIP program. I tend to have a hard time finding stuff that I really want to use those credits with at the time of me getting the credit. But then I love the all-white high-top sneakers that I purchased. They were so cute and they went really well with my mini dresses.
Hello Michelle,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
Reviewed June 23, 2021
Every single pair of heels I've gotten from JustFab have torn up my feet. I do not like the quality and I've returned a few things.
Hello Caitlyn,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 22, 2021
I know what my style is and it’s easy to find it though it’s not always there. I like that JustFab is prompt as far as the deliveries get there when they say it will. If there are issues, they're quick to contact you and get it resolved. I haven't had any bad claims with them in all the years I've used them. And twice, I didn’t want the payment to come out but it did, and they refunded it right back when I called.
Hello Michelle,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Daniel
Reviewed June 21, 2021
The quality of the products I’ve bought is good. When I shop, I always have to check JustFab first because I'm comfortable in them and cost-wise, it’s reasonable. If I don't find the style that I'm looking for, I branch out but majority of the time, I find my styles on the website. The last time I called for an exchange, I got great customer service. They solved the problem and they even gave me an additional discount off of my purchase.
Hello Stephanie,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
Reviewed June 20, 2021
JustFab had the trendiest thing way back. But they branched out and had ShoeDazzle, which has more trendy stuff compared to JustFab right now. When I initially joined, they didn't have a clothing line and I don't know if they slacked off on the trendiness of the shoes for the clothing line. But I like the quality of the shoes, which is why I keep repurchasing.
Hello Louise,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 19, 2021
I was a JustFab member unbeknownst to me for a very long time and I accumulated a lot of credit. I'm probably gonna cancel it because I have too many monthly memberships. I bought a pair of sandals and wore them for a weekend and they already started wearing and tearing. So, the quality is not the greatest. The shoes can be better but they're always cute.
Hello Katrina,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 18, 2021
The style expert's selection is a little iffy. Sometimes, I could find something cute and then sometimes, it would old lady-ish. My last purchase was a pair of tan brown sandals with a buckle on it and a pair of studded sandals, which was my favorite but it fit too small. I ordered a size 10, which is what I wear because the last time I tried to order a size 11, it was too big. The tan pair is casual so they’re cool. I also bought an orange bag and I love it because my hair is dyed orange. I also have an account with Fabletics and FabKids so I'm a personal customer. It's been a good experience with JustFab but the shipment is taking forever to get shipped out. I ordered a week ago and I'm frustrated that it’s still on pending status. JustFab was quick to take the money but slow to ship the stuff out. It’ll say one thing but it's always delayed.
Hello Yasmeen,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 17, 2021
I like being a member and getting the updates every day. But what I don't like sometimes is when you forget to log on to skip a month, you are still being charged. So, you have to remember every month to look at your pick and whether or not you'll go with them or not. I ordered a pair of boots and the heels broke. I liked the look of their boots but since I've bought two pairs and each pair did that, I try to stay away from them.
Hello Tabitha,
We are sorry to hear that you disliked our VIP Membership terms. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 16, 2021
I used to order from JustFab years and years ago and then I reordered a bit because we had vacations coming. I noticed that their website is a little slow and with returns, you're not able to do it online. You have to call in to be able to access them. Other than that, it’s easy. It's just slapping a label on the package and bringing it to the post office. JustFab's prices change almost weekly. If something is not on sale when you go to look at it, it will be within the next few weeks. The quality is fine for the price. I usually get everything on sale, so I'm getting what I pay for.
Hello Laura,
We truly apologize about your website experience! Your feedback is important, and we would like to make things right. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 15, 2021
I really like the collection that JustFab has and their pricing is good. The products have lasted the time too. They have sales often, and that makes it all worth it. I'm often able to find items that I like. They send you a selection for the month they think you’ll like and it's a good marketing situation because I'll open the app. Even if I don't like all of the selections that they give me, I'm still already in the app, so I'm going to go look at the other options that they have and add stuff to my wish list and purchase or save for later, etc. The redeemable points (VIP) are great as well. I've only had one hiccup with them, and they were super helpful in resolving that quickly. I recommend JustFab to my friends all the time. If they want a pair of shoes or something, "Hey, just go on JustFab and I can get you something." They usually like what they get as well.
Hello Dunsin,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
Reviewed June 4, 2021
I'm really satisfied with the selection that I have with JustFab. I like the colors and the style. I also like when the items are of a natural material like cotton or a mix. It's much more breathable and easy to take care of.
Hello Viktorija,
Thank you for taking the time to share your product experience with others. We’re glad you’re enjoying your purchase!
Best,
Daniel
Reviewed June 3, 2021
I like the boots at JustFab and I’m satisfied with the quality of the items I’ve gotten so far. I took advantage of the sale at the beginning of the year where they lowered the prices.
Hello Marisol,
Thanks for your awesome feedback! We always strive to provide stylish, high quality, and affordable items for our valued members like you! Have an awesome day!
Best,
Daniel
Reviewed June 3, 2021
I love JustFab but lately I’d seen nothing that interested me, which was why I'm building up my credit. I'm more like a sneakers, sandals and flats type of girl and the quality is good but there was one pair of shoes that I saw at Rainbow for $12. I could’ve spent that versus paying 40 for the same shoes or I could have bought two pairs of shoes with that price. But JustFab has so many special offers and they had some little 50% off on selected shoes and 75% sale. If you don't catch it, you’d be missing out though. You gotta hurry up and get on at the same time. The only one I was able to catch was the $5 sale. I hope that when they have the sale, they would have more in stocks in my size.
Hello Alisa,
We appreciate you bringing this to our attention about out of stock products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 2, 2021
The shoes at JustFab have good quality and the clothes have accurate sizing. I've only had to send something back twice. Skipping the month works out great. I have a reminder for myself to do it every month but I've forgotten a couple times, which is a benefit for JustFab because I'll have to purchase some shoes or clothes. I like the end of the season sale. So I've gotten some cute stuff for the following year. I like wedges and tennis shoes. I just had a few pairs of sparkly wedges. They’re cute. It’s white and they look like tennis shoes, but they’re the wedge. I love those. They’re the only kind of heel I can wear because I’m a klutz.
Hello Krystal,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
Reviewed June 2, 2021
JustFab had a policy where if you didn't use your credits, you would lose them at the end of the year and I made an issue with that at one point. I would have lost a lot of money because I didn't realize all my credits were going in there and I wasn't using them. I took it up with management and they credited me a bunch of credits for the following year. They've updated that policy a few years back and they also added "Skip the Month", which they didn't have before.
One time, one of the shoes I got was damaged. The strap was on the wrong side. I sent it back and they replaced it. There has also been a few things that were either too small or too big. I would send the item back and ask for a different size and they would replace the item. And it's at their cost. I've never had a problem with their customer service. They're very diligent and they process your concerns in a timely fashion. I've remained a member because it's easy to continue with the membership and I like their stuff.
Hello Julie,
Thanks for writing a review! Your comments regarding our VIP Membership and as well as our products will help us know what we can do better. We hope you have fabulous experiences with us in the future!
Best,
Daniel
Reviewed June 1, 2021
I like the discounts at JustFab. If you're looking for something that you don't want to spend a lot of money on, they have decent styles. I rarely find anything that I like but I'll continue to buy when I find things I am interested in.
Hello Dazniquan,
We appreciate you bringing this to our attention about our products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed June 1, 2021
I don't like being on auto every month. Just be cautious that they have an auto-ship. If you don't want anything that month and you forget to stop the order, they are not going to refund your money but give you credit instead. Other than that, JustFab has cute stuff and I like their product. Typically I order boots but I was impressed when I received a couple of pairs of shoes that I ordered. The quality was great. I ordered a pair of mules and a pair of bling wedge-heeled shoes and I was like, “Wow, these are nice.” I would definitely order shoes again when I come across a style that I like.
Hello Kimm,
We are sorry to hear that you disliked our VIP Membership terms. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed May 31, 2021
JustFab has trendy things and I have more than 20 pairs of shoes and boots from them. It's easier because you will see the discounts if you're a member. I’d noticed that things sell out but they're the hot items so it’s understood. The return policy is fine but sometimes it takes a little looking around for to skip the month. JustFab can also improve on quality.
Hello Lisa,
Thanks for writing a review! Your comments regarding our product quality and services will help us know what we can do better. We hope you have fabulous experiences with us in the future!
Best,
Daniel
Reviewed May 31, 2021
I've been shopping with them for years and I buy everything from them. The quality is really good. I like that they have a personal shopper and anything that comes out with a size 12, they have it on there. But I'm trying to go to Hawaii and JustFab doesn't have any open-toe sandals and this was the summertime. There was not one cute sandal on there. They're like old lady sandals with a little bitty square heel and we can't do that. All they had was little flat slip-ons. When I went to ShoeDazzle, they had everything. I asked the lady rep “Was JustFab a part of ShoeDazzle?” And she was like, “Yeah.” I canceled my payment with JustFab every month when I can just get my stuff from ShoeDazzle, which is almost the same thing. She credited my account back.
I always call JustFab's customer service when something's an issue with my account. It’s been going every month before the 6th and they take out $30. I never trip off either, so I know when I go on there, I always have credits. Also, they're accurate on their merchandise. I only had one pair of shoes that came with a broken buckle and they returned them - no problem. As far as a service and giving me my product and everything that is true to size, I have no problem with JustFab and I'm satisfied.
Hello Nicole,
Thanks for taking the time to write a review. We always welcome any feedback to help us know where to improve! In the meantime, we’d like to help resolve any concerns you had on your account. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed May 30, 2021
I like the sales and deals at JustFab. They have some really great selections compared to when they first opened some years ago to now. I do love the boots. There's just one thing I'm going to complain about and that's the soling inside the shoe. It's a little too hard. If you're on your feet all day long and you're hitting the pavement, your feet do hurt after a while.
Hello Amara,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with one of your orders. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed May 30, 2021
Everybody else couldn’t jump when I needed them to and Montway did. They were on time and very helpful. I was impressed. The driver was going to be at my house half a day before I could so he dragged his feet a little bit, and he made it work where I didn't have to jump through a lot of hoops. That's what customer service is. The move went without a glitch. If I need Montway again I'm not going to hesitate to call.
Hello Phuong,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed May 29, 2021
I have always had very good experiences with JustFab. The workers are so polite, very efficient, and very helpful. They have such a good rapport. One of the items I received the past week was too big and it was the first time that I had to do a return. The person was very very helpful in explaining how the return works. That was a very good experience. Also, one thing is if I don't want to purchase anything for that month, I can skip and the selection given by the style expert is a great aspect that I enjoy a great deal.
Hello Angela,
It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive customer service experience. We aim to provide the best services for every member!
Best,
Daniel
JustFab Company Information
- Company Name:
- JustFab.com
- Company Type:
- Private
- Website:
- www.justfab.com