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About JustFab Reviews
JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.
Pros & Cons
- Special first-purchase discount
- Free shipping for VIP members
- Personalized style quiz
- Discounts for VIP members
- Must pause to avoid monthly charge
- Credits do not apply to sale items
JustFab is a smart investment for those who want to keep up with fashion at a discount. Membership terms should be carefully considered, but JustFab can save you a ton of money on the latest trends.
I really like JustFab. I order from them every few months when they drop the two for sales... I love shoes. I order probably six new pairs every season. I range from flats, to wed...Read full review
I like the styles JustFab has and their price. I became a member and I like that I could order what I want and it would come to my house. I don't have to worry about going outside...Read full review
What is JustFab?
JustFab is a popular fashion subscription and fashion platform that offers styles at about 30% off retail price. The company provides a highly customized shopping experience with high-quality fashion. It also offers a handy style quiz to match you with your best JustFab options, and it provides a discount for all shoes for your first purchase.
How does JustFab work?
JustFab offers items for sale, but you need to become a VIP member to get the most from the experience. If you’re a member, the company sends you a personal boutique on the first day of the month that has curated items based on your style and preferences. VIP membership costs $49.95 a month, but that cost is credited to your monthly purchases.
VIP members also get special perks like free shipping and special discounts on JustFab’s affordable fashions.
How much is JustFab?
The JustFab VIP membership is $49.95 per monthly, but this membership cost is directly credited to you. You can use this credit to buy an on-trend piece of fashion from your personal boutique or save it for a future purchase.
You can avoid being charged by visiting your online boutique or your account options and selecting the “Skip this Month” option before the 5th of the month (when the subscription is charged). You can also shop JustFab even if you aren’t a member, although you won’t receive the same good deals without the VIP membership.
Many of JustFab’s items are $49.95, which is the cost of a VIP member’s monthly credit.
Is JustFab worth it?
Justfab is a great option for fashion gurus who like to stay on top of style. The VIP membership is an affordable option to freshen up your wardrobe every month.
How much is the JustFab VIP membership?
The VIP membership is $49.95 per month, but that goes into your account as a direct credit to use on an item of your choice.
What are JustFab credits?
Your membership fee becomes a credit that you can use on an item each month.
Can you cancel JustFab after the first month?
Yes, you can cancel JustFab after only one month by calling or using their live chat feature.
Are JustFab shoes good quality?
JustFab’s shoes are great quality at a discounted price.
Is JustFab legit?
Treat yourself to a JustFab membership for quality items at a much lower cost, but be sure to read the terms and services before signing up. If you frequently shop for new clothing, shoes and accessories, JustFab gives you a convenient option to receive a monthly curated selection to expand your wardrobe. Any membership platform can be tricky, but JustFab is a great way to keep up on the trends.
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Reviewed Aug. 14, 2023
I love JustFab. I got a bunch of new shoes from them. There was one time I ordered a pair of shoes and they were different sizes. They sent me a return slip right away and got it taken care of.
Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!Best,
Reviewed Aug. 11, 2023
You could get nice shoes for $10 if you're a member of JustFab, which made me decide to be one. The selections from the style expert fit me and match what I like as a person. The items have good quality. They last a very long time, which is what I like about them. Everything is protected so it's not damaged during the shipping and it's right on time. JustFab has varieties of shoes, whether you like heels or sneakers, and they also have sizes for big people's feet. I wear a size 12. So, I like that.
We're glad you enjoy our unique styles and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!Best,
Reviewed Aug. 10, 2023
I've shopped with JustFab for about 15 years. I like their style, the clothing, the jewelry, the hats, and the purses. Finding a particular style is not difficult at all. When I signed up, they got my shoe size, clothing size, and they gave me options of the type of style that I like. You can go through that and pick all that stuff out, and they deliver to you exactly the products that you picked out, the style that you like to wear, and how you like to look. They're true to size, too.
I love the selection given to me by my style expert. I used to do retail. So, fashion is my thing. I like how they have everything set up online. It was easy for me if you are into fashion like that and are able to piece things together like that. I've been satisfied with the shoes, clothes, and jewelry I purchased. Go for JustFab. You won't be disappointed. Their product quality is superb. I've ordered there for years and the clothes and shoes have still held up. I have no disagreements.
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!Best,
Reviewed Sept. 13, 2023
I can never fit in any regular over-the-knee boots sold here in Montreal and at the Additional or Penningtons, their wide calf were always way too big for me. But JustFab had the perfect size when they had a lot of options for wide calf and extra wide calf. I tried both and wide calf was always perfect. So, I was interested in two items to order on their website. But they took away the wide calf and they only seem to have the option of extra wide calf, which is way too big. So, I stopped ordering boots from there because I noticed that they don't have much options anymore.
I also wish that they had more options for plus size like the 1X size because sometimes the XXL is just a bit smudge. And on the website, there's not much images of people wearing the shoes or there's not much reviews of people wearing them. So maybe if they offered even more points for posting a photo, their clients would post more photos. But the navigation is pretty good. Their items are a little pricey, but I found some printed t-shirts that were great because everyone was asking where I got them. Other than that, when I placed my first order with JustFab, the shoes were beautiful but they were just not my style of what I was looking for for my dresses. So, I sold them for the same price that I paid since I didn't want to go through the hassle of returning. All in all, I would recommend JustFab because I like the styles that they offer and their customer service is excellent.
We're glad to know that you're enjoying our products! Your feedback about our pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.Best,
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Reviewed Aug. 10, 2023
I've been a JustFab member forever, and I used to really like being one. I'm not as happy with them as I used to be, but not because it's not a good program. Sometimes I would forget to opt out and I've gotten billed because of the fact that they only let people opt out by the fifth of the month. That's a pain, and the only reason why I haven't canceled with them is because I have a lot of credits built up because of months that I didn't catch it in time.
I bought two pairs of sandal wedges a month ago, and I really like them. It's the first pairs I found in a while. In the past, I used to really love their shoes. The style of shoes has really changed over the years and I have very rarely found a pair of shoes I like. Also, they are discounted shoes, so the quality is not top-notch, but at the same time, it's $40 for a pair of shoes. For what people are paying, the quality is decent. I've rarely returned stuff, but I have one pending right now. I generated the label before the 60 days, but I shipped it back after that, so I don't know if JustFab is gonna accept it or not. Hopefully, they will.
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.Best,
Reviewed June 17, 2023
I didn't expect to have too much of good quality for $20. But I wear a size 9, and the 9 felt like a 8. I couldn't wear the shoes at all. My biggest problem with JustFab was that I was supposed to get a credit, and I didn't know how to redeem the credit on there. I called to get it canceled, and they said, “No, we'll just give you credit.” But I never was able to redeem credit. Also, the $40 a month taken out of my account for the VIP membership was a little bit too much for me. When I call them, they're constantly trying to grill me to stay and giving me a credit that I can never redeem. So access and shopping was good. As far as quality, it’s fine for the price. But they have a big competitor, which is Amazon, that would get you your shoes within a day versus having to wait a week with JustFab.
Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. We would like to discuss further our product sizing. Our Member Services team will email you right away to assist you with your membership concerns.Best,
Reviewed May 29, 2023
I've been shopping with JustFab for well over a decade and I've had really great experience with their customer service team. If there was a problem with the size or if I was like, "You know what? I just don't love it as much as I did in the pictures," they're very quick to say, "Here's your return label," and I instantly get my credit back on the account or refunded for my purchase. I love the quality of the products. I've noticed the prices have gone up in the past few years just like everything else. It used to be 39.95 and it looks like the prices are all over the place now. For the price and given that, today, I can go and buy a pair of sandals or something on Amazon, I'm a little bit more towards going online and buying shoes elsewhere. But 15 years ago, when I first started using their service, it was groundbreaking to me.
I'm not loving the styles so much anymore. Maybe it's because they're aiming at a much younger generation. Anywhere I try to shop now, it's almost like the early 90s styles are coming back and I lived through that. I'm seeing stuff in stores and I'm like, "I had that." I've seen Spice Girls shirts for sale. I had that cassette tape back when that was a thing. I'm a huge fan of JustFab. I don't shop there as much. I've got a lot of credits that I've had for years and I just can't find anything except for the trench coat that I recently bought. It was amazing. There's just not a lot of more classic styles for the customer base that they've had for so long. The company hasn't grown with us.
Thank you for taking the time to leave a review. Your feedback about our pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.Best,
Reviewed Dec. 3, 2022
I like the variety of shoes that they have. They have a good selection of boots. But the sizing is usually not correct. So I have to size down or up depending on the review. Also back when I signed up in 2016, if you're paying the credit of $39.95, you get a pair of shoes. Now, if you pay $42.95 a month, you still have to pay for taxes and shipping. So it's not all great like it used to be.
I got a pair of little close-toed pumps and they left huge blisters on my feet. Other than that, the quality on boots is better. In general, their knee-high or right-below-the-knee boots are very good. The ankle booties, I'm not a fan of just because I've gotten several types of booties, and they've all been way off sizing. But anything that is a high boot always works out.
We're glad you enjoy our unique styles! Your feedback about our product sizing and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.Best,
Reviewed Sept. 24, 2023
I was trying to look for some prom shoes and I was telling my aunt I was gonna go somewhere expensive. She said, "No. Just go to this website." She gave me all the details and looking at the shoes, I was immediately attracted to them because I love heels. JustFab has an offer where when you first join, they give you a percentage off. As far as their items, I search what I want and if I find anything that I like, I get it. Sometimes, I don't get the things that I like, but I do end up finding something that intrigues me. So, that's a bonus.
The items I've gotten are good quality. They're very comfortable for me to wear. I normally would take off my heels after three hours, but these ones are so comfortable. I took them off after getting home from prom, which is very late at night. So, it was really good quality. I love the details, too. JustFab is a very good website. It was very easy to figure it out. It didn't take me much time. It was very organized.
Reviewed Sept. 24, 2023
The shoes I've purchased are of pretty good quality. It kinda hurt my foot a little bit in one of them just because of the way my feet are 'cause it was rubbed on them. But it's not the shoes' fault.
Reviewed Sept. 23, 2023
My favorite purchase from JustFab was a pair of gold sandals. I like them because of their height and my foot doesn't slide. I like the comfortability of the shoe. They were very durable too. JustFab is an excellent company. It is an affordable company that gives high-quality products.
Reviewed Sept. 23, 2023
I tried JustFab once, and then I continued. I like being a member. Their selection is really good. The quality of the products is very good too.
Reviewed Sept. 19, 2023
JustFab is awesome. The first pair of shoes were $10 back then when you join to be a VIP. They have good selections. And I like skipping a month. I got some credit established with them. When I return some shoes, it's on my account that I could get something else. And they have special gifts and offers.
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