JustFab Reviews

I can never fit in any regular over-the-knee boots sold here in Montreal and at the Additional or Penningtons, their wide calf were always way too big for me. But JustFab had the perfect size when they had a lot of options for wide calf and extra wide calf. I tried both and wide calf was always perfect. So, I was interested in two items to order on their website. But they took away the wide calf and they only seem to have the option of extra wide calf, which is way too big. So, I stopped ordering boots from there because I noticed that they don't have much options anymore.

I've been a JustFab member forever, and I used to really like being one. I'm not as happy with them as I used to be, but not because it's not a good program. Sometimes I would forget to opt out and I've gotten billed because of the fact that they only let people opt out by the fifth of the month. That's a pain, and the only reason why I haven't canceled with them is because I have a lot of credits built up because of months that I didn't catch it in time.

I didn't expect to have too much of good quality for $20. But I wear a size 9, and the 9 felt like a 8. I couldn't wear the shoes at all. My biggest problem with JustFab was that I was supposed to get a credit, and I didn't know how to redeem the credit on there. I called to get it canceled, and they said, “No, we'll just give you credit.” But I never was able to redeem credit. Also, the $40 a month taken out of my account for the VIP membership was a little bit too much for me. When I call them, they're constantly trying to grill me to stay and giving me a credit that I can never redeem. So access and shopping was good. As far as quality, it’s fine for the price. But they have a big competitor, which is Amazon, that would get you your shoes within a day versus having to wait a week with JustFab.

I've been shopping with JustFab for well over a decade and I've had really great experience with their customer service team. If there was a problem with the size or if I was like, "You know what? I just don't love it as much as I did in the pictures," they're very quick to say, "Here's your return label," and I instantly get my credit back on the account or refunded for my purchase. I love the quality of the products. I've noticed the prices have gone up in the past few years just like everything else. It used to be 39.95 and it looks like the prices are all over the place now. For the price and given that, today, I can go and buy a pair of sandals or something on Amazon, I'm a little bit more towards going online and buying shoes elsewhere. But 15 years ago, when I first started using their service, it was groundbreaking to me.

I like the variety of shoes that they have. They have a good selection of boots. But the sizing is usually not correct. So I have to size down or up depending on the review. Also back when I signed up in 2016, if you're paying the credit of $39.95, you get a pair of shoes. Now, if you pay $42.95 a month, you still have to pay for taxes and shipping. So it's not all great like it used to be.

I was trying to look for some prom shoes and I was telling my aunt I was gonna go somewhere expensive. She said, "No. Just go to this website." She gave me all the details and looking at the shoes, I was immediately attracted to them because I love heels. JustFab has an offer where when you first join, they give you a percentage off. As far as their items, I search what I want and if I find anything that I like, I get it. Sometimes, I don't get the things that I like, but I do end up finding something that intrigues me. So, that's a bonus.

The shoes I've purchased are of pretty good quality. It kinda hurt my foot a little bit in one of them just because of the way my feet are 'cause it was rubbed on them. But it's not the shoes' fault.

My favorite purchase from JustFab was a pair of gold sandals. I like them because of their height and my foot doesn't slide. I like the comfortability of the shoe. They were very durable too. JustFab is an excellent company. It is an affordable company that gives high-quality products.

I tried JustFab once, and then I continued. I like being a member. Their selection is really good. The quality of the products is very good too.

JustFab is awesome. The first pair of shoes were $10 back then when you join to be a VIP. They have good selections. And I like skipping a month. I got some credit established with them. When I return some shoes, it's on my account that I could get something else. And they have special gifts and offers.