
JustFab Reviews
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About JustFab
JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.
- Special first-purchase discount
- Free shipping for VIP members
- Personalized style quiz
- Discounts for VIP members
- Must pause to avoid monthly charge
- Credits do not apply to sale items
JustFab Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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Reviewed Jan. 16, 2022
I really like the boots I have purchased. I got it for $10. I will be buying again. I like the variety of shoes that they have. The delivery was quick so I liked it.
Hello Janira,
We're glad that you are loving your purchase! We're also happy that you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 15, 2022
The selection of shoes is good, but sometimes the sizes are off. Sometimes, it's the same size, but they are not perfect fit.
Hi Farida,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,Zeth
Reviewed Jan. 15, 2022
I like getting notifications. I just don't understand the perks or rewards that well. I have points that I'm not using and that's where I get confused. But the orders don't usually take too long, maybe a week or a little over. You get what you pay for. It's on the lower end for what I would normally purchase, but for some of those things, I still wear them quite a bit and they're good quality.
Hello Ashley,
Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. Our Member Services team will get in touch with you right away for further assistance.
Best,Zeth
Reviewed Jan. 14, 2022
My friend told me about her boots and I decided I wanted some too. I received it in about two weeks and the quality was just as expected.
Hello Nancy,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Jan. 14, 2022
The shoes have been great so far. I picked them out, looked at them and they were nice. I also got some collar boots and then some booties. Their selections are fine. I'm gonna have my daughter look at some and try to pick some for herself as well.
Hello Crystal,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 13, 2022
I got a pair of boots and I really love them. The quality is good. I've had an account with JustFab before. So, I'm really happy. I like the fact that they already charge me every month. So, that way, it's a good excuse to get new shoes.
Hello Linda,
We are glad you are enjoying our VIP membership! We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Jan. 13, 2022
I like the style and the prices at JustFab. It's awesome that they have the deals once a month, and that they're able to remind me every time it’s coming up to pick a new pair of shoes and it gets here pretty quickly. The quality is pretty good and they last a long time. During Christmas, there are good sales too. Then the style expert selections have stuff that catches my eye.
Hello Yvonne,
We're glad you enjoy our unique styles and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 12, 2022
Their quality is great and they're cheap for everyday. I like them.
Hello Aya,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 11, 2022
I love the pair that I got and I'm planning on buying some more. It was $110 boots that I got for $10. I love the quality and everybody just sees them and they love it. They talk about how good they look.
Hello Maggie,
We're glad that you are loving your purchase! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 10, 2022
I like how the website operates. The selections by my style expert fits what I like.
Hello Mildred,
We are glad you are enjoying our website and our unique styles! Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Jan. 9, 2022
I like the option to skip every month if it's not on my budget or I don't have any selection. The ordering process is very easy. Just go to the website and if you have credits, it applies automatically. It's pretty good. Some of the purses have been great and very useful. They're not expensive and they've been pretty good quality. I'm happy they stay in business, so I can keep being a member.
Hello Sayi,
We are glad you are enjoying our VIP membership! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 8, 2022
It was very easy finding the styles that I like at JustFab. The quality of the boots that I bought was also very good. The selection given by the expert looks nice, as well.
Hello Casey,
We're glad you enjoy our unique styles and selections! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Jan. 7, 2022
I like the things they have. I ordered three pairs of boots from them last year when I made my first order. I also gave my daughter a pair of boots last Christmas and she loves them. They were well organized, considerate and let me know when the order was coming. Everything was perfect for me.
Hello Mary,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Jan. 6, 2022
I like how affordable the items are at JustFab. I like the quality of the products too. They're very durable and really comfortable. I've never had a problem with sizing. Customer service is also really good. When I email them, they get back to me quickly.
Hello Alysson,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Jan. 5, 2022
The quality of the items at JustFab is hit-and-miss. Sometimes, they're great. Sometimes, not so much that's why I returned them because they don't fit. Boots are so tricky too 'cause of the calf size. You can never tell that from a picture. I wish they had better descriptions of the material too. But JustFab is really good at returns. I've returned at least over half the stuff I bought and they come with a return label.
Hello Ronda,
Your feedback about the quality and sizing of our products is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Jan. 4, 2022
I like the convenience of JustFab. I like the fall and winter shoes collections better than the summer or spring. I particularly like these boots I bought this year, right around Christmas. They are black and have some pearls. They're high, but they're really comfortable. People always ask me about where I get my shoes from. I always tell them I get them from JustFab. I also tell them how JustFab works for me.
Hello Ebony,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Jan. 3, 2022
I started back in 2013 with JustFab, and then I canceled, came back on in 2006. Everything's great. The website is very simple to navigate. But maybe they could make their shoes a little wider. But other than that, I have no problems. I love the variety. The quality is very nice and the products usually come within the week that I order them. I rarely had to wait outside of a week for my order. JustFab is a hidden gem. When I tell people where I get my shoes from, everyone's shocked. People have a misconception that it's very cheap shoes. But I get compliments on my shoes all the time.
Hello Michelle,
We are so glad you are enjoying our website! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Jan. 2, 2022
I liked the boots I purchased from JustFab. I was just a tad bit disappointed because the measurements around the calves weren't very accurate because my boots don't fit all the way up my calves. They're gonna start to get ruined real fast because they have to scrunch up a little bit. But the purchasing experience was cool. They put a little set of nails in there as a complimentary. The attempt at the presentation of it was great. The box was really nice, the way you open it. But whoever packaged mine had really dirty hands because the top of one of the boxes was really super greasy and nasty. But the other one, it was nice. The box was clean. I opened it up, the boots were in there nice. That was where the nails are at. Their website was also easy to navigate. The regularly suggested items are also nice. I would be ordering more.
Hello Jeanette,
We are glad you are enjoying our products! Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Jan. 1, 2022
JustFab has awesome shoes. I've bought a few clothes from them. Some of them look weird, to be honest. But most of them are all really good, especially the shoes. The only thing I don't like is that they charge at the beginning of the month. There's no option to just turn that off overall. But I understand that they want people have credits or make more money for themselves.
Hello Adrieanna,
Your feedback regarding the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 31, 2021
Their website is cool. I like it. They also have good selections. I like the quality of the items I've purchased so far.
Hello Roxie,
We are glad you are enjoying our website and selections! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 30, 2021
I saw that the first pair of shoes would be $10, so I signed up with JustFab. I was able to find a few pairs of shoes that I liked. I also got a pair of pants as well. I got a pair of shoes for my mom for Christmas, too. I really liked the price. I was also able to do everything on my phone, so it was easy. I also liked that it's easy to cancel.
Hello Sofi,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 29, 2021
I've been purchasing from JustFab for over the years. Their ordering process is simple and easy. Everything's been really positive. I've never had any issues and delays in shipments. It's always in a timely manner. Tracking information is easy, too. I liked the quality of the products. They're great. There's one style of boot that I have in three different colors. They're comfortable. I can wear them all day and have no issues even though they're heels.
Hello Natasha,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 28, 2021
It doesn't take that long to find anything since they show you things that you might like. I also really liked the items that I bought.
Hello Zahraa,
We're glad that you are loving your purchases! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 27, 2021
I like the selections. There's a variety of stuff to choose from. It's not just narrowed down to one similar boot. I like that they have wedges, flats and heels. Do JustFab. They always have sales and their boots are never full price when I buy them.
Hello Celease,
We're glad you enjoy our unique styles and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 27, 2021
I ordered one of the pair of boots from JustFab. The quality is great. Looking for my style is quite easy, but they could have more colors as selections like a little bit more purple and blue. Other than that, JustFab is easy to use. They have lots of good selections. So, it was a great experience.
Hello Samantha,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 26, 2021
I like all the boots that I got from JustFab. I ordered some coats too. The quality of the items I got was good so far. It was only just one pair of boots that I ordered that didn't last too long. But, most of the others seem to hold up pretty well. They have pretty good deals if you can catch them. The coats I bought were 50% off. It ended up being $30 apiece, which I found one coat for the price of two at a different merchant. I got my mother to sign on JustFab, too.
Hello Liz,
We're glad that you are loving your purchases! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 26, 2021
I love JustFab if I need a very specific item that is not super high quality. But the quality matches the cost. I often buy on sale even further than the VIP pricing, so that comes into play when I think of quality and cost. The typical purchase price that I would buy from JustFab is between $25 and $35. JustFab is a great business model and it has served me well.
Hello Bridget,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 25, 2021
JustFab has super cute shoes at a great price. Their first pair is $10 and then, even on that first order, all your shoes are 50% off even after the $10 pair. I also like their quick service. They get here within just a matter of days. There are also a lot of options and the same styles come in multiple colors. The quality of the products is all right. You get what you pay for. They're not overly priced but the quality's not extremely well. As far as comfort goes, they're not extremely comfortable, but they are very cute. So it's worth it.
Hello Layla,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 25, 2021
I like that you can skip the month within five days and not have to pay anything. But if you do skip it, you get to use your credit for whatever shoes you want and they have good quality shoes. Also, their shoes are cute. It's been a pretty good experience. I’m wearing JustFab shoes right now that I’ve bought a couple of years ago. They’re still in really good shape. Recently, I got a really, really cute pair of thigh-high blue boots that I freaking adore. I love them.
Hello Markisha,
We’re so glad to know you love the items! We also appreciate your feedback about the 'Skip the Month' option. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 24, 2021
I've found good deals in JustFab and the product that I've gotten is good. I love the boots that I've gotten. I recently got a skirt that I love. Shipping is fine. I did send two things back recently, and I don't know if they've received them yet. I haven't seen a credit come through. But normally, it's fine. I also like that you can skip monthly if you don't want to purchase. I'm glad I found JustFab.
Hello Kim,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 24, 2021
They have cheap prices. I also like that I can order whenever I want to and I can cancel it every month if I don't want to use it. If I have a complaint, they take care of it right away. I like the selections given by the expert too.
Hello Margaret,
We are glad you are enjoying our product pricing and selections! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 23, 2021
There was a Black Friday sale and JustFab's stock did not reflect correctly on their website. When I went to order, they fulfilled the order but I didn't find out that my shoe wasn't available until I got two of my shoes, but not all three. If the pair of shoes that I had ordered was not available, then they should not have allowed the order to go through. When I went back to the site to try and place another order for the shoes because the site reflected that there was one less, that wasn't accurate.
I spoke with their customer service and everything got worked out. They credited me back the money. But these call centers have been shipped overseas and sometimes, it's really hard to speak with them. I feel like they really don't have a lot of options and they really don't have a lot of authority to do certain things. A lot of times, my experience is not great on the customer service end. Other than those, I was impressed with the items I received. They’re cute and they fit me. I have wide feet, so I have to order the wide widths and not many companies get that right. I give JustFab thumbs up on that.
Hello Loreal,
We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Dec. 22, 2021
I only ordered through JustFab once and I was unaware that I signed up for a VIP package that was going to take 49 bucks out of my account when I ordered the shoe. So, I had called them to get the refund for that, and so I can get taken off in the VIP package. The rep said that she would send me a gift card. Then, she said that I could switch off the payment plans whenever I ordered, but I still haven't received that coupon thing and I haven't ordered since. Other than that, JustFab has good and cute shoes. Receiving my order was not long at all and it is good quality shoes. I like it.
Hello Shelby,
We are glad you are enjoying our products! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 21, 2021
I first used JustFab when they were brand new and I don't get to order from them often, but when I do, it's always a good experience. The ordering process is pretty simple and my orders usually arrive a week to two weeks at most. It's usually very quick. Most of the things I've gotten from them have been boots or heels and they're always as pictured but if I have a size issues, it's not hard to exchange an item. But they've been very fair and have really good quality products for reasonable prices, especially with all the deals that they have. But anyone who intends to buy from them should be checking the reviews for whether the shoes are true to size or not. That is always a good thing because even if it's the same size, it doesn't mean it's actually going to fit the same way.
Hello Jasmine,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 20, 2021
They did great with the claims process. Everything went very smoothly. We had some water damage. So, the techs had to detect where it was. AHS's service is good. When we call, they get right back to us and get the work done. We're still keeping them.
Hello Danielle,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 19, 2021
Ordering was easy. I searched for the shoes that my grandma wanted and it was an easy check-out. My grandma liked the shoes she got.
Hello Victor,
We're glad that your grandma likes our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 18, 2021
JustFab has a variety of items that people can choose from, and there's nothing I don't like about their products. I love them. Plus, If I'm not sure what style I want, they show me different styles and that helps out a lot. I usually get my daughter's stuff off of FabKids, and this is my first time getting a pair of shoes from them. I bought boots and although sometimes the process gets delayed, my boots came in the time frame that they told me that they were coming. The shoes last too.
Hello Tierra,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 17, 2021
I bought two pairs of shoes a couple of months ago, and they're good quality. I've only bought shoes from JustFab and I like them all.
Hello Anna,
We're glad that you are loving your purchases! We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Dec. 16, 2021
Since JustFab started selling more clothes, I’ve been getting more of their clothes than their shoes. They periodically send me emails to see how my taste has changed but I don't complete them. Generally, when I go on their website, I don't even look at the recommendations they give me. I just go to all the new shoes and start shopping that way on my own. So far, I've never gotten anything that I complained about. Quality-wise, their products are always pretty good and everything generally comes really nicely packaged. But sometimes, if I buy a shoe, it's too small for me. But that's my fault, not their fault. Their return policy seems fairly easy but I'm lazy to go get a box, take it to the post office, print the shipping label, and return it. I usually just give it away.
Other than that, the membership fee is 39.95 a month and after a while, you forget that they're even billing you 39.95. So when I realized that they were still billing me the 39.95, it had been eight months and I haven't even bought anything. I work in a hospital, we’re in the middle of a pandemic, and buying shoes was the last thing in my mind. They always give you the option to temporarily freeze your accounts so that you don't get the payments for three months but if I forget in three months, they would start billing me again.
I also didn't like the fact that for a person that's been with them for a while, I didn't have the option to cancel. When I called and asked if I could cancel my account, they told me I couldn't and if I did, I would pretty much lose all the credits that sit in my cart. And at that point, I had 16 credits and I didn't want to just waste them on 16 pairs of shoes. So I still have to go on. I just got to make a conscious effort to remember to skip a month or freeze my account for three months.
Hello Faheema,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 15, 2021
It's easy to manage and maneuver through the website. I took advantage of a few offers, like when JustFab had 50% off or for being a first-time member. I bought some pair of shoes. They were great.
Hello Lucia,
We are glad you are enjoying our website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 14, 2021
I live in an apartment where we have a drop off area for deliveries and the boots that I ordered from JustFab weren't there. When I called them, they helped me over the phone to get another pair. They have great customer service and I’m so thankful for that. But when that pair came, there was no wide calf while the ones I ordered were. And I felt bad to call for anything because we had been going back and forth trying to figure out another shoe to cover the other one. I gave away the ones that I got as a gift, so it was fine.
Other than that, the first time I ordered from them was amazing. I loved the boots that I got. I have also looked at some clothing and I really like their collection. I like the wintery cardigans, the longer ones that covers the bottom. The prices are amazing as well. You can't really get that anywhere and the quality of the shoes is worth it.
Hello Eiman,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 13, 2021
I used JustFab a few years ago. A coworker told me that then I bought one pair of shoes that I saw on there. It took about a week to get my order and the shoes are as described but they were a little bit different. That was partially my fault though because I purchased the same size that I've purchased in the past and I've lost weight since then. So that was partially my fault. But I still like them. If anyone is thinking of ordering from them, I would tell them to always go down a size because I have ordered in the past where the shoes have been too big. So, I usually go down to size anytime I order from JustFab.
Hello Jennifer,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 12, 2021
I have ordered a lot from JustFab. I like it. Their ordering process is not that hard and I buy mostly single things not the whole outfit. And I buy things that can work with almost anything. I took advantage of their 70% off and 60% off promos and the items that I received are pretty, but they don't last that long. I just realized that some boots that I bought are ripping. So it is not something that I will spend too much money on because I know that it's not going to last that long. Customers should also be careful of the subscription. If you get it, you got to remember canceling or skipping it. I skip the month at the beginning, always, even if I think I'm going to buy. People should also read the reviews before buying.
Hello May,
Your feedback about the quality of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 11, 2021
I like the quality of JustFab. I also like their customer service. My experience was great.
Hello Adam,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Dec. 10, 2021
I like the shoes from JustFab. I like the quality. They’re really good. So far, I haven't had any issues with them. Also, JustFab products have a good price. Their website is also easy to navigate. I would recommend JustFab.
Hello Leandra,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 9, 2021
I like JustFab. If I find one shoe that I like, I go back and buy all the colors. I have a closet full of JustFab. They always have a lot of selections. They always try to be trendy. When I'm looking for a particular shoe, that's the first place I go to. I purchased from them about two weeks ago, and the deals that they were offering at that point were good. I had credits as well so I was able to use those.
Hello Shavon,
We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Dec. 8, 2021
I bought three pairs of boots from JustFab. I contacted their customer service when I had an item that had a two-week delay, and they were good about it. I’m enjoying JustFab so far.
Hello Julia,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Dec. 7, 2021
I have been with JustFab for seven years now and I buy a couple of stuff from them that I really love. I just purchased some shoes and they're really nice. The quality is awesome. I bought boots about five, six years ago and it just started to go. JustFab brings a lot of nice stuff and my daughter buys from them too. I recommended her to them. When I got my flat slippers, I was not disappointed. My daughter loves them as well and when I video called my sister and showed them, she said she wanted them too.
Hello Vivienne,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Dec. 6, 2021
I didn't know what kind of style I was looking for. So, I went to the shoes and I liked quite a few of them. I got two pairs of boots. I love JustFab.
Hello Ashley,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Dec. 5, 2021
So I paid for rush shipping on November 24th. I expected a delay because it was the day before Thanksgiving. I expected to at least receive my order by the following Wednesday. But here it is December 5, no tracking updates but they keep telling me it’s been shipped out. If the tracking was supposed to be updated within 48 business hours of the order date, why hasn’t it been updated? For a first impression, I am not satisfied and I will be returning the boots if they ever arrive. I will not be shopping with JustFab ever again.
Hello Tynisa,
Your feedback about our delivery and shipping timeframe is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Dec. 5, 2021
The shipping is fast and JustFab’s products are good but it would be too small or they wouldn't have my size. I've only done one purchase from them since then. If you became a VIP member, the first purchase would be 10 something.
Hello Mia,
Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 4, 2021
I purchased a pair of boots from JustFab and the quality was good. It was easy to browse through the different styles and be able to filter for what I was looking for.
Hello Kayla,
We’re so glad to know you love the quality of our items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Dec. 3, 2021
JustFab’s cost is good and the quality seems decent. But I had to send the boots back because I didn't like the way they fit. For boots, I have to size up but it appears that I didn’t need to for those particular boots. They were too big and I didn't like this weird, fancy thing around my ankles. But I like the way that the material felt when I was touching it. So, I’ll order again. An issue that I have though is that I went to skip the following month for the credit and JustFab still charged me, and that was annoying. I didn’t want to have a credit and I just want to go in and buy when I want to buy. So, I don't like that whole setup. I called customer service and they were friendly, and they're gonna refund it. They said it could take five days and I haven’t gotten the refund yet. Also, I did the first pair for $10 but I didn’t keep the shoes, so it's like I missed out on my first pair for $10 offer.
Hello Jennifer,
Your feedback about our product sizing is important, and We would like to address this as quickly as possible. We would also like to discuss further the 'Skip the month' option. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Dec. 2, 2021
The site is easy to navigate and there are so many nice things on the site. I even allow my daughter to look at it. I liked the 75% you get off at first. My boots came on time and I love them. Everybody else does. They’re nice and warm.
Hello Lakeisha,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Dec. 1, 2021
JustFab had some boots that my sister-in-law wanted, but because they didn't have her size, I picked out some boots that I liked that was in her size. I was very satisfied with the quality of the product. It also came right away. What confused me was I didn't know once I paid that payment, I'm gonna still owe JustFab any more money.
Hello Chantel,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products that we provide to our members.
Best,Zeth
Reviewed Nov. 30, 2021
The reps were good and easy to talk to. JustFab has a wide selection but I would add more of a wide width selection. I bought two different pairs of shoes and I liked one pair. The other pair didn’t have the right size.
Hello Aleah,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 30, 2021
JustFab is very convenient and I haven't had any problems with anything that I've purchased from there. It is user-friendlier than ShoeDazzle. When I wanna skip a month for ShoeDazzle, it literally takes me about 15 minutes to try to find where it’s at, whereas on JustFab, it’s right there. I was looking for a trench coat that was kinda light but not too heavy and still stylish. I got that for 50% off at JustFab, so that was a win-win for me. Then I fell in love with the jacket there and I just purchased that. I just received the black boots with chains around, and they only had one pair left and I had to get the 9.5. I would have preferred a 10 but the heck with it. I wish it came in another color. I wish I could have seen them sooner. I still got them, though. I haven’t worn them yet and they were a perfect fit.
Hello Tanya,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 29, 2021
My friend told me that JustFab has good quality shoes. She told me she was a VIP member and explained it to me. At first, I logged in as a guest then decided to be a VIP member too. My mom bought from them and my cousin did as well. We like JustFab's products. They are good quality shoes especially the boots. They're not expensive too. But I called recently to cancel my VIP membership. Maybe later I’ll get the VIP membership again.
Hello Adela,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 29, 2021
I really like the shoes from this company. It sucked me in. They will trick me like, "Shipping is such as such." Well, I'm 10 away from free shipping, I might as well get that second pair of shoes. I also like the selections by the style expert. It'd be nice if they have opportunities for more styles. I delve into the clothes a little bit more. But it is a shoe store, so I'm not expecting too much. Then if I don't want to buy anything, I can put it on pause. I just need to play around with the site as the favorites almost start over, so I have to scroll all the way back down, and it's a little frustrating. On some sites, when going to the favorites, it almost keeps where I am or I can open it separately. But other than that, the site is pretty fluid.
Hello Yashonda,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles you like. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 28, 2021
I have been a JustFab member for quite some time, and normally, I just skip the month because I have two kids and the money goes to them. However, every now and then, I'd forget to do that and I'd just have another donation to the company. But about a month ago, I got their email for Black Friday and it said that I have 19 credits to spend, and I didn't know what are those credits for, so I went in there, and it was Merry Christmas to myself. I threw a couple of things in the cart and it was $260, but the total bill was 23. Those were only two credits. I threw a couple more in and then the balance was $4. I did a total of three orders to spend my 19 credits. I just misjudged the sizes on the pants. Then one of the bags was not what I ordered. Everything else was perfect.
It's just that JustFab should have a little more guidance on how the credits work. I had called customer service before to tell them that I never saw my credit on there. I also didn't know how the VIP points work. Then the shoes run a little smaller in size. I usually wear a 7.5 to 8. I got 8s across the board and the ones I've worn so far are on the snug side, but not so much that I can't wear them. They seem to be of good quality. Maybe just go on a half size larger.
Hello Rebecca,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 28, 2021
JustFab does that buy one for $10 for the first pair so I got these long pointed boots from them. But I have to return them because I don't like the way the point looks.
Hello Genevieve,
Your feedback about the styles of our products is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 27, 2021
I love that the website breaks down the styles. They ask you what's your style, and brings you out something similar to it. I bought the high knee boots. At first I thought that they weren't going to be as long as I wanted them, because I wanted them a bit higher than my knee. But they were the right size it shows. Also, I got fast shipping. I received it three days earlier than what I was told. I like the quality. I’d recommend JustFab.
Hello Alice,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 27, 2021
I saw good boots that JustFab had and it was a good deal. They came yesterday but they don't fit my baby. JustFab has a paper in there for me to send them back.
Hello Ebony,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 26, 2021
I used to have an account with JustFab. Unfortunately, somebody hacked into my email so I canceled everything. When I was about to travel, I needed some new shoes and that was when I download the app again, put my information and started ordering. I like that the shoes fit me really good and make me look different. It’s like you’re wearing a $500 shoe. I love shopping at JustFab because the products have good quality. But they used to have a lot of items and nowadays there’s a few. If they are doing sales, that is the best way to shop. But if there's no discount, $30 on one pair of shoes is a lot even though it’s a good product.
Hello Elizabeth,
Thank you so much for your feedback! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Nov. 26, 2021
I made one purchase. And the next month it had slipped my mind so I'm gonna cancel it. I just don't have it in my budget. But the two pairs of boots were nice.
Hello Alexis,
We appreciate the feedback and happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Nov. 25, 2021
It was really simple to find the stuff I liked on JustFab's website and recently, I've been able to take advantage of any of the 60% off for Black Friday sale. The selection their style expert gave me has been pretty good, too. But the size of their sneakers tend to be a little off and a little uncomfortable. Other than that, my last purchase was in October where I ordered three pairs of combat boots in different colors and they've been a great fit. I also like the suede feeling, as well as the faux leather.
Hello Amber,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 25, 2021
I like the ease of going online. I wish there were more options for shoes, like pumps, but so far, so good. I like the styles for the most part. I purchased two pairs of shoes and a bag. I returned one of the two pairs and the process was easy. You just put it in a box, label real quick then send it to USPS. I like the boots that I got. The quality is really nice. When I walked around when I got them, they look really good.
Hello Amanda,
Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 24, 2021
I wanted the $10 pair of shoes. I signed up with JustFab but it was hard to find what I wanted from the selection I was given. The pricing was better than most and the quality of the shoes I received was pretty good, but nothing fits the way they're supposed to. So, I'm planning on canceling my membership in the next couple days. Easier returns would have been great, too. I couldn't find anything on how to return the shoes online as their return policy was difficult to navigate.
Hello Amanda,
Your feedback about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 23, 2021
I like JustFab’s styles and discounts. I purchased black boots one time and the quality was good. The website was very user-friendly and the delivery was fast.
Hello Amina,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 22, 2021
JustFab's website wasn’t hard at all to navigate. I bought boots and booties and the quality was good. The price is good too and I'm always very happy with my selection that I receive. I love everything that JustFab has.
Hello Alondra,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 21, 2021
The selections from the style expert were okay. I got a pair of boots and some flats but the boots didn't fit so I gave them to my mom. The other shoes were fine.
Hello Alexia,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 20, 2021
JustFab has nice stuff and most of the time, the selection from the style expert appeals to me. I bought some boots two months ago and the quality was good.
Hello Alayna,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Nov. 19, 2021
I wear size 12 and JustFab has shoes in size 12, which a lot of places don't. The shoes that I bought have been great.
Hello Abby,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 18, 2021
JustFab is up to date with the current trends that are happening. The styles and selection are good as well as the quality.
Hello Alessandra,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 17, 2021
The quality of the item I got was good for the price. They're not cheapy and they're not falling apart.
Hello Abbigail,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 16, 2021
The shoes from JustFab are cute, so I clicked on it. The shoes are of good quality for a low price. It took me longer than I thought it was going to to find a particular style, but it was not more than 10 minutes. The selection could expand just a little bit more, but it was a good variety given the cost. I'd tell others to shop there. I would show them the shoes that I got there.
Hello Ahnaka,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles and sizes you like. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 15, 2021
I really like the products at JustFab. I was surprised to get how cheap they were. I got a pair of heels and got a discount on an extra pair, so I ended up getting a pair of boots as well. They were pretty comfortable. I’m also impressed with the quality and how fast they came. But I ended up canceling my membership. I’m a student, so I can't afford the monthly membership fee.
Hello Amy,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the VIP Membership. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Nov. 14, 2021
I love the different styles at JustFab. Those were really cute. Definitely, before I got on that website, I feel like it was the things I had been looking for but really hadn't been finding in stores. I have one of my boots right now and I love them. The fit is perfect, very comfortable, and definitely true to size. The ordering process was also easy and good. Regarding the shipping, the product showed up a little sooner than it said, so that was good, too. The website's really easy to work on. Even to do the skip the month or shop for the first five days, all that was still easy to handle. Great deal.
Hello Amber,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 13, 2021
I love JustFab’s products. I'm still using the shoes now. They are very comfortable and soft. I bought the one without the heels because I am a mom. They also have a lot of variety. I highly recommend JustFab.
Hello Ana,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Nov. 12, 2021
I bought a pair from JustFab and it hasn't even been two weeks, but it got some scuff marks and crumples already. I haven't used them very roughly. I take care of them. I'm a tiny bit disappointed. But finding a style, they have a lot of variety and the size fits me well. It's gorgeous and cheap, too. But I would expect a little more quality.
Hello Afrida,
Your feedback about the quality of our products is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,Zeth
Reviewed Nov. 11, 2021
A month ago I purchased shoes from Justfab. Looking at their reviews I trusted them, I got my shoes delivered nicely and the product is in good condition. After, I canceled my membership because I don't really shop for shoes a lot, I called the customer service so the cancelation would really process and it did, I got my email confirmation and it was all set nothing to worry about anymore right? But no! The next month I received an email stating that I have my order on the way. I was so shocked so I called them to cancel the order, but after telling them the problem I got hang up on the phone 2x! So I was so furious and kept calling the customer service, finally the 3rd call they didn't hang up on me but still didn't save me from inconvenience it will cost me.
They told me that I have to wait for the order to arrive and I would have to send it back to their warehouse and then start my refund once it arrive from there. It would probably take a month for my refund plus I have to go print a returning label and go to post office to return a package that I never ordered myself! I took care of my subscription earlier to save me from all this inconvenience but now this is what I'm going through and it's no fun at all! If I would have known that all this would happen I wouldn't have ordered from Justfab at all. Not worth it!
Hello Marielle,
We appreciate the time you took to tell us about your experience with the VIP Membership. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Nov. 11, 2021
The quality of the products at JustFab is okay, even though the last item I ordered came with a blue stain, the Chelsea boots. It looks like something that people already wore. But everything else is good. Highly recommended.
Hello Alexa,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 10, 2021
I got two pairs of boots. I got a white pair of hiker boots with laces and I got a gray pair. Both pairs were scuffed up on the too, the heel and the sides. They weren't handled well going into the box. Plus, the bottoms were dirty. It looked like someone had already worn them, sent them back and then JustFab re-sent them out. I'm returning both.
I finally got ahold of somebody after trying for a couple of days and telling JustFab that I'm sending the boots back. They emailed me the packing slip so I can send them back. The boots were cheap considering the membership. If they were $80 boots, I'd be a lot more upset. I hope your experience will be better than mine.
Hello Alicia,
Your feedback about the quality of our products and services is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Nov. 9, 2021
The shape of the boots were not as I expected so I'm not wearing it yet. I don't like the way it turned out around my feet. It's not very comfortable to wear. The way they design it should be in a better, more curvy shape because it was too flat. It looked like a basic boot. Otherwise, the quality felt fine and my size was good. I was not very dissatisfied because it was not so expensive. I love the packaging and JustFab gave me some kind of voucher. I was happy with the delivery as well.
Hello Abhilasha,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles and sizes you like. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Nov. 8, 2021
I love the quality of the items from JustFab. What I like about them is it's easy to find my size. My feet are small and JustFab has every shoes that I like that are in my size.
Hello Amanda,
We are happy your items are a perfect fit! We are happy your items are a perfect fit! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 7, 2021
Ordering was pretty simple and shipping was fairly quick. The quality matches the price.
Hello Adriana,
It’s great to read your feedback about our products and services! We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,Zeth
Reviewed Nov. 6, 2021
I liked JustFab's VIP deal and knowing I could get the $10. So, I signed up for a membership. As a consumer, I recognize that I get what I pay for and I didn't pay them very much. So, I know that I could potentially get a higher quality bag from somewhere else, but it's not going to be at the same price. But the pocket and wishing the bag that I received was aligned. I was able to do the style in both the shoe and the purse, and their website was pretty easy to navigate.
Hello Alice,
Thank you for writing a review! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 5, 2021
I've been wearing my loafers every single day since I bought them from JustFab. The quality is really nice. I just started with JustFab, but I did have to cancel my membership just because I couldn't afford to buy a brand-new pair of shoes every month. I do want to give it another shot when things are a little bit more financially better. I would recommend it. Their products are of great quality for a reasonable price.
Hello Alexandrea,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Nov. 5, 2021
I've purchased two pairs of shoes from JustFab and I took advantage of the membership of getting a pair for free when I signed up. The items are pretty good for the price. The selections I was given were good as well. They're accurate for just a little bit of questions you have to fill out, which is nice. So, I don't have to really search that much for things. I normally just go on there and find something.
Hello Alexis,
We appreciate the feedback and are happy that you are having a great experience. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 4, 2021
I like the way JustFab diversifies. It's good. I also like the VIP plus clearances or additional mark-off on items. So far, the quality is very good.
Hello Adriana,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 4, 2021
JustFab is awesome and their shoes are inexpensive but still comfy. If you're a first-time buyer, you'd get your first pair for $10 and you can't buy a new pair of shoes for $10. I also like the selections that I get. I either put one of them on my mental wish list or go back to get them. It's easy to find the styles I want on their website with how their shoes are categorized and it also gives you the option to see the shoes up close with the zoom in and zoom out navigational features. And I like that they show you what the shoes look like on someone else.
Hello Alexia,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Nov. 3, 2021
For the past month, the things I've ordered from JustFab were not brought to my destination. They sent it to a different place, then they had to call me to pick it up. But apart from that, it's been awesome. Another thing is, I'm a size 8.5 but some of the 8.5 shoes that I have ordered were so big. Meanwhile, I chose the regular. So, maybe they could let people know that we need to size up or size down because I'm not fond of returning items. Even if I don't like it, I'd have to gift it to someone. Other than that, the quality of their products is so good and so far, I love everything that I've ordered. It lasts compared to other websites and looks good.
Hello Alberta,
Your feedback about our shipping process and product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Nov. 3, 2021
I've had a good experience with JustFab. I just signed up with them again, but I was a member with them a long time ago. I like that they have that first purchase for $10. I also love the jacket that I got. It’s good quality.
Hello Amy,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 2, 2021
JustFab is amazing. For $10, my wife's gonna be buying another four pairs. We tried the items on and we liked that they felt and looked nice. My sister uses JustFab as well and she says it's really good too.
Hello Steven,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! That is what we always aim for your satisfaction!
Best,Zeth
Reviewed Nov. 2, 2021
I like the booties at JustFab. I have a wide foot so it’s really hard for me to find stuff, but they fit. They have good quality, so I feel good.
Hello Ana,
We are happy your items are a perfect fit! We are glad you are enjoying our products! That is what we always aim for your satisfaction!
Best,Zeth
Reviewed Nov. 1, 2021
I like all the booties I bought from JustFab. They’re a little lower quality. But all shoes are like that nowadays. I've never returned anything, but they do make it very easily on their policy how to return. An amazing experience overall.
Hello Alisha,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Nov. 1, 2021
I liked the promotion that JustFab has which was the first pair of shoes for $10. It was here in less than a week and they're perfect. I had a good experience.
Hello Ana,
We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 31, 2021
I got some boots from JustFab and they’re good.
Hello Ameshia,
We're glad that you are loving your purchase! We really appreciate the time you took to write the review. Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 31, 2021
The items that I purchased were good. It's just that I'd like to see more fur boots on the site. Other than that, JustFab is pretty cool to me and I like them a whole lot.
Hello Aleasha,
We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 30, 2021
The shoes at JustFab are nice and everything's amazing.
Hello Amarye,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 30, 2021
So far, I've had a great experience with JustFab. I just had a recent order but I have not received my refund yet because they didn't have the size available. They said it was returning on Apple Pay. But it was easy to let them know what was going on. Other than that, I have a good bit shoes, heels and boots from them that I've used. They are of great quality.
Hello Adrienne,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 29, 2021
I love JustFab. My experience with them was really good. The shipping was really fast. I got long boots and I received them in less than a week. They're so beautiful and comfy. The quality is really good.
Hello Agustina,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 29, 2021
JustFab's website is set up pretty well. They only had a couple pairs of shoes when I first started buying shoes from them but they've come a long way. That's where I get all my shoes from now. I bought boots, sandals, heels, and outfits. The clothes on the site aren’t my style but I buy stuff for my daughter. I’ve had some of them boots last longer than the boots I paid $80 for. I was surprised because they were $20 shoes. I have a few friends who get shoes from JustFab since I mentioned it. Everybody's always complimenting my shoes. I tell them it's from JustFab and they are $25.
Hello Amanda,
We’re so glad to know you're satisfied with our products and services! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 28, 2021
The website was easy to use. I was looking for shoes for work and they had nice ones. I got black high-heeled shoes and the quality is really good.
Hello Abeeha,
We’re so glad to know you're satisfied with the quality of our products! Your review means a lot to us! We aim to provide the best service for every member!
Best,Zeth
Reviewed Oct. 28, 2021
The quality of the items is good. What I got was a little big but I didn't want to go through the whole return processing 'cause it took forever to even get here. I ordered it on the 8th of October and it came on October 28th. Get JustFab's deal if you're willing to pay.
Hello Alyssa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with our product sizing. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Oct. 27, 2021
JustFab's website has very good options. I apply the filters for my size and price range and mostly, the things are there. Sometimes I look through the options given. At other times, I just ignore that and shop randomly from sale or clearance. A couple of years ago, there was buy one, get one for the winter boots. And a buy one jacket, get the other for a way less price. Plus sale, and purses on clearance. Three months ago, I bought a jumper suit, top to bottom khaki-colored, and very stylish brown-colored shoes. The styles are very unique, which we usually don't see on the shelf. And I have a limited income source, so I try to see from the lower prices. But sometimes I get very good, chic clothing and styles, even on affordable price. The jacket, the coat, and a few of the purses are my favorites. But I have started noticing little problems.
In my past six months history of shopping, there were a couple of winter coats or fall jackets, the buttons were missing. I expected some extra buttons in small packet hanging. So, if somebody likes to put buttons, they could add buttons. The pockets are closed. They are sewn. I expected instead of just a look for a pocket, there should have been a real pocket. So, styles are good, but sometimes the details are not the real ones. Sometimes the lining under the coat is not there. The coat is beautiful from outside, but it looks that somebody sewed the blanket into a coat. But I cannot complain because I got it on clearance for $15. I like JustFab. I just want more deals and discounts from them because once I shop, it's clearance, it's some extra percent off or things like that I shop and keep this stuff for coming months. And sometimes, if the prices are too much, it's okay. I don't shop for those months.
Hello Naureen,
Thanks for sending your review! We would like to discuss further the availability quality of our products that you've purchased. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Oct. 27, 2021
I like that JustFab has easy access to what I’m looking for, and the prices and quality are great.
Hello Alonda,
Thank you so much for your feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 26, 2021
I really enjoy the quality of their products. The only issue I've had to get repaired a couple of times is the heel in regards to I wear them down too much. I really like my pumps and I've gotten into the boots. I have really big calves and I like the fact that I can find a good fit that's not big on my feet, and it also fits comfortably. I enjoy that a lot. It was super easy when I had to return a pair of jewelry. I got it replaced and it was given back to me within a week. It was super simple. JustFab is fashion-forward. It's always stylish and for a female, it always makes you feel confident.
Hello Jenny,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with our products. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Oct. 26, 2021
I like the overall appearance of the website. It's easy to navigate the site, especially since JustFab both has options where I could just click and it would go to the next page or I could scroll through the pages. I'm always cool with anything that lets me filter down the options to what I like to look for. Or I ask whether it's the color or the length for boot heel size. Also, there were a lot of options. A bit of everything for every occasion. I was just looking at the combat boots but I like the thigh-highs. I only purchased last month and my order came quickly. I ordered on a Tuesday or Wednesday, and it was at my house on Sunday.
Hello Aliyah,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 25, 2021
I ordered a pair of boots from JustFab and the quality is nice.
Hello Aisha,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 25, 2021
Lately, the mark has been missed on all the styles I'm interested in. I don't find things as easily, so I'm constantly skipping a month or so, 'cause I don't like what JustFab has on the website. The skip-a-month used to be fairly simple. Now, it's gotten a little complicated. It's a little harder to find the tab of where I have to go when I'm on the computer. Then I've never had a complaint till my last order. I ordered some shoes that were supposed to be 6 1/2, and they're 7 1/2, so I have to return them. I just received them yesterday, so I haven't contacted customer service yet.
Also, JustFab has changed a bit since I first started ordering with them. Before, every time I picked a shoe, it was 39.99. Now, they have different prices, so when I put them in the basket, the credits don't necessarily add up, and then I realize that this shoe wasn't a part of it or that shoe or that item, et cetera. I have to pay attention to the things I put in the cart and how the prices are. The only thing I don't like about it is the reward credit, the things I can redeem with the credit. I need a lot of points to get something really simple. I would figure that these many credits will get me something a little better than a pair of earrings or a little bracelet. Besides that, my experience has been good. I have a jacket that I thought wasn't gonna be great. But when I received it, it was much better quality than what I was expecting.
Hello Sharon,
Your feedback about our inventory, returns and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Oct. 24, 2021
My favorite thing about a member is the number of styles and options that JustFab offers and the affordable prices they have as well. I got two pairs of shoes on my first order and I like them a lot. There's one pair that's a little small for the size that I ordered, but it works.
Hello Alana,
We appreciate the feedback and are happy that you are having a great experience. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 24, 2021
I like the affordable shoes for members. I mostly pick my points and then do a bunch of shopping at the same time. I also liked all of the items I got, except for one, the sizing was a little bit off, but nothing major.
Hello Anwuli,
Thanks for sending your review! Your feedback about our product sizing is important. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 23, 2021
JustFab's prices seemed reasonable and I like the points. I like the home delivery, too. So far, I've taken advantage of a few of the member credits, so I've gotten stuff at a discount. The selections they gave me were good and the quality of the items seem fine.
Hello Alicia,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 23, 2021
If I had any additional questions, I was able to reach out to the respectable customer service agent and then go from there. All of the purchases I had were exactly what I was expecting. I could do cancellations online too.
Hello Arlaine,
Thank you for sharing your experience with us! We're so happy to know that you are satisfied with the products and services that we provide to our members!
Best,Zeth
Reviewed Oct. 22, 2021
When I go to the website, JustFab has the heels and things that are gonna appeal to me. The things I purchased from them were good. It's just that one of the platform shoes is a little bit still bigger. Every month if I skip, they will not charge me. But if I don't, then they will charge me. There were several times that I forgot and then they charged me. I went back and forth with them and the issue has been resolved.
Hello Veronica,
Thank you so much for your feedback! We always want to make sure you are treated as a valued member and your satisfaction means everything to us! Have an awesome one!
Best,Zeth
Reviewed Oct. 21, 2021
The items I got from JustFab are of good quality. I have returned items as well and it's always been pretty easy. Ordering is easy. I don't do it that much like I did before because I don't need office clothes. I work remotely now. It was inexpensive back then and they had great selection. Their selection for shoes, specifically lower heel height, has gone down significantly, though, so I don't order from them anymore. I used to order booties. They had some really great cool booties with short heels. The booties that they used to have that were like a two-inch heel were fabulous. They had great variety. But now, they don't. I was considering canceling them because there's really nothing I like anymore. I've gotten a little old for the site.
Hello Karen,
Your feedback about our inventory is important, and we would like to address this as quickly as possible. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 20, 2021
Buying from JustFab online is a simple process. The quality of the items I got is great. The only thing is I wish they had some lower mid-heel shoes rather than the super high.
Hello Marianne,
We appreciate the feedback about our products and services! We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 19, 2021
I like the quality of the items I purchased from JustFab. I haven't had any issues with the company. The selections I was given by the style expert were good. I've returned and exchanged stuff, and the process was pretty simple.
Hello Danielle,
We’re so glad to know you love the items! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 18, 2021
It is very easy to find a particular style or items from JustFab. They have a boutique, and so they kind of give me suggestions every month. The selection they give is very on point. I like the super low prices and the ability to skip. I think it's fabulous. I recommend it to everybody. The items I got are of really good quality. I was surprised myself. With the price, I thought they might be a little shoddy but it's excellent. Two months ago, I got an awesome purse and I have gotten a ton of compliments on it. I really like their boots that they have that go up to the knees. I've loved everything I've gotten.
Hello Freedom,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,Zeth
Reviewed Oct. 17, 2021
I normally like that JustFab has stylish selections. But sometimes, when I see something and I want to get it, the size that I need is no longer available. Also, sometimes the quality is good and sometimes I'm disappointed. I either return or sometimes I wait too long to return and I just end up giving them away. Nevertheless, I have recommended JustFab. They have cute shoes and that you can get good deals. I made my last purchase a month ago and I bought a pair of pumps and a pair of platform loafers. A lot of times, I buy end-of-season sales. So, a lot of boots for $20.
Hello Kimberly,
Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Oct. 16, 2021
I purchased some cardigans that are really nice and comfortable. I like that I can always skip if I need to. And if I want to, then I can.
Hello Angelica,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 15, 2021
There was a Luxe line and they sold leather boots. So, that was what attracted me to JustFab. I figured, "Let me just try it out." But they took out the Luxe line, so they no longer have leather goods. And that's why I stopped purchasing on a regular. I'm not fond of the shoes because of the quality. I'm old school. I like leather, I like durable.
I like the newer styles lately. I like that there's an option for the clothes. I just ordered a pair of patent leather, natural color lug boots. I've ordered heels for weddings and occasions. I ordered a pair of navy blue that weren't bad. Sometimes I find my style and sometimes I don't. And what I've ordered, it was because I didn't call JustFab in time. So, the credits were mounting and it has been so long. So, instead of a credit, they reduced it to a gift certificate credit. I was trying to use that, but I haven't been able to.
Hello Monique,
Thanks for sending your review! Your feedback about our products and services is important for us to know as this will help us to provide great service to our VIP members like you. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 14, 2021
I'm enjoying JustFab when I order my stuff. The cost has gone up ‘cause I've been with them for a very long time now. But I haven't had any problems with the quality so far. I like the styles of the product. I also feel good about being able to skip a month. It's a great service. I recommend JustFab to my friends ‘cause they always love my shoes and I tell them where I get them.
Hello Winner,
We appreciate the feedback and are happy that you are having a great experience with our products and services! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 13, 2021
I was looking for a pair of boots for a Halloween costume and JustFab had the perfect pair. I became a member and bought those boots. I still have them. They are still some of my favorite boots. I've been shopping there at JustFab ever since. Everything is packaged well and delivered on time. I bought two pairs of boots recently. I love them. The boots that I first purchased are in still good condition even 11 years later. JustFab has always been great anytime I’ve had to call them for any reason. I've had a hard year and I've been very sick, in and out of the hospital. So, there have been three times where I forgot to skip the month and they were great about refunding me back their monthly fees.
Hello Brandy,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 13, 2021
I have shopped a couple of the sales. I never had to return anything.
Hello Kierstyn,
Thank you for writing a review. We always like hearing from our members. We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 12, 2021
JustFab has nice picks every month, they have great sales and they've got clothing. They have great sales on boots. You can get them for $15 or depending on how long you've been with them. I've been with them a long time. I just came back because I had been out of the country. When I got back, I signed back up with them. The selection given by their expert has been great. I love them. I'm always seeing something that I want. But I have so many pairs of shoes. I've been on restriction. I went a year without buying any shoes. But my favorite pair that I purchased from them was their boots. I'm happy with the quality of their items.
Hello Sandra,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 12, 2021
JustFab has good deals, and sometimes they have buy one, get one free. They have a good variety. I like everything about their service and how sometimes they work with me. Sometimes I forget to skip the month and I call them and they take care of it. I got a shoe, but I changed my mind on the color. I ordered pink but I like black now. I'm about to call JustFab and they will start processing the return label. It's straightforward. Go ahead and subscribe to them.
Hello Annette,
It’s great to read your feedback about our products and services and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,Zeth
Reviewed Oct. 11, 2021
I just bought a sweater dress and it was really good quality. Also, the shoes were good quality when I bought them last time. When I forgot to skip a month, I got a credit then I used it.
Hello Kim,
We're glad that you are loving your purchases. Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 10, 2021
Shoes are what I purchase from JustFab all the time. I order, they come. Sometimes the sizes are a bit off for shoes. I ordered a 7.5 and it's a bit loose on me. It's more like an 8. Everything else is good.
Hello Tanya,
Thank you for writing a review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Oct. 9, 2021
I ordered a plus-size item and I also got some items for my daughter. She really liked them. The shoes I got are not as comfortable as they could be but there is the price point to consider. Other than that, I like the quality of the items I got. I did returns twice and that was very easy. The only thing with JustFab is it's a pain to have to sign in and skip a month. I ended up accumulating credits then having a little shopping spree. It worked out.
Hello Danielle,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 8, 2021
JustFab has got a good variety and their customer service is always there. I had to call a couple of times and they were always helpful. The prices are good too. I made multiple purchases recently such as a pair of booties. The quality and cost are on par.
Hello Katie,
Thank you for writing a review! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Oct. 7, 2021
I like the variety of things when I'm looking for something. I don't purchase at JustFab all the time, but it's nice when there's a specific shoe that I need. They have a lot of different options for all kinds of different stuff. My size shoe is recorded in there and their system pulls up things that are in my size. It's easy. They have sales and discounts too. It's also nice that sometimes when they charge my card and I have credits, I can go in there when I don't have money and use the credits when I need something. I really liked this pair of shoes that I recently got for my Christmas trip. They're small heels with one strap in the front with sequins on the top. Go get some shoes or clothes at JustFab.
Hello Pamela,
Wow! Thank you for the feedback! At JustFab, our mission is to provide our members with only the nicest, highest-quality products and services. Our number one priority is the satisfaction of our members.
Best,Zeth
Reviewed Oct. 6, 2021
My favorite about JustFab is the variety of styles. I can always find something that I like. When I'm interested in shopping, there's always something that I want to get. They have great sales too and most of the time, it's easy to find items of my style. I got booties two weeks ago. I love JustFab's shoes, but my favorite purchase so far is my gold bracelet. I get a lot of compliments on the jewelry. The products are of great quality and everything has been very durable. I've enjoyed my experience so far and I really appreciate it.
Hello Elisabeth,
Thank you so much for your feedback! We're glad that you're enjoying our unique styles. We hope you will always have a fabulous experience with us in the future!
Best,Zeth
Reviewed Oct. 5, 2021
I've kept pretty much everything I've gotten, except that I had to return one or two things because I ordered the wrong size. It's just the fact that my measurements are funny. Sometimes I don't know how to base off if it's going to be stretchy or not. I got a pair of jeans one time. But I have large thighs, so that's my problem, and they didn't give. Then when I order heels, if they're a certain style, I'd either go up a half size or either go down because I'm in between sizes.
I like the fact that I have the option that if I don't want to shop, I can either decide to cancel or need a little bit more time while doing the five-day window. I also like how they have the special ones with different celebrities. I really love the outfits like when they did Kelly Rowland. It was giving me vibes. One time I forgot to cancel before the 5th so of course, I got something for that price 'cause it was already paid for. Then when I got shoes a few weeks ago, it was VIP, and so I got an extra 30% off. Even with everything going on, the product was delivered in a timely manner. Overall, it was great.
Hello Kendra,
Thank you for sharing your wonderful experience with us! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 4, 2021
I’ve been purchasing from JustFab from the beginning of its inception and recently, my items from ShoeDazzle and JustFab have been getting here a lot quicker than seven days. I like that as well as the options. The bags are my style but I don’t get jewelry because they are overpriced. When it comes to shoes, the quality and selection are both good and I love that they partner with celebrities to have their unique style and appeal to different clientele. JustFab is more of a classical style though and I'm more of an edgier or rebel kind of style. ShoeDazzle has more of my style. I'm plus size on top of having big feet. I don't have a wide foot, but I have wide calves and big thighs. In my most recent purchase, I got over-the-knee boots and they fit. It has two-inch heels so it’s comfortable and it has pointed toes.
Sometimes, I don't have the time to go through each category in the website. When I go to search, that functionality doesn't work for me. If I wanna filter my size shoe and another filter option, it doesn't pull up anything. But if I go through the category, it fits my research results. So, their algorithm is off in some ways. I sometimes forget to skip the month but I’m still charged. That's a shock. Also, they sometimes sell out of my size quickly or they don't have a big selection of things in my size. A lot of times, it takes me a while to use the credit that are sitting there because they don't have anything that’ll fit my foot or my legs, or their styles are basic. At one point in time, I had four credits sitting with them so I like that when they do a promotion, I get a couple of shoes for the season. They didn’t allow us before to use the membership credit with sales that they had going on. But recently, they have started to let us use that credit towards those purchases.
Hello Latia,
Thank you for sharing your wonderful experience with us! We’re very grateful for members like you and hope you stick with us for years to come! We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Oct. 3, 2021
I liked that I don’t always have to order something from JustFab. I can skip the month at times. But as a member, you should watch the dates so that if you don't want to order, you're not charged for that month. It’s easy to not pay attention and you're charged that month that you are not expecting. The quality of the products in JustFab depends on the brand. Sometimes it's pretty good. I also didn't have a problem with getting my order pre-COVID. They would turn around pretty quickly. But since we've been in COVID, things take a little longer. I'm a little understanding about that so that's not a huge issue. When exchanging something, it's simple. I just request a shipping label then print that out. It could be difficult if you don’t have a printer at home because there's no way to print the label out. Other than that, it's pretty easy.
Hello Dawntrell,
Thank you for sharing your wonderful experience with our VIP membership. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 3, 2021
JustFab provides a pretty good selection and the quality of their products has been good. Last week, I bought children's shoes.
Hello Maria,
Thank you so much for your positive feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,Zeth
Reviewed Oct. 2, 2021
My best special offer with JustFab was a $15 sale. They are doing great but a little consistency with the sizes would be nice. I am having size issues with some of the stuff that I got. They are of the same size but some are larger and some are correct. My shoe size is 8.5 and the last one that I got were too large. I returned it back and the sneaker that I got was a good fit, so I kept that one.
Hello Lola,
We appreciate the feedback you shared regarding our product sizing. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 2, 2021
I got into JustFab when I was in high school and I knew that I could skip the month, which was a big thing for me so I could keep up with fashion but not have to pay if I couldn't pay. Now that I’m a little bit older, I'm able to buy the things that I want. I've always found enjoyable the option of not having to pay the $40 a month if I can't or if I choose not to and also why I’ve stuck with JustFab. I'm primarily an East Coast kid and they have a lot of West Coast fashion so every now and again, I'll find trends depending on the season that I like and use my credits that I stored up to purchase those items if it fits my aesthetic over here. But the style comes and goes. Sometimes, the fall fashion is done for me. I don't use JustFab primarily for Spring and Summer fashion but for Fall and Winter, I invest and that's usually when I like the style.
My favorite purchase from JustFab are these super wonderful black lace-up heeled booties. The heels are maybe four inches but they are stellar. They're the best and I wear them everywhere. The style is Sharona and I still have them. I'm trying to replace them because they haven't come back into cycle on JustFab and I want them to, but they just haven't yet. I bought them in college so it's been about four years since I've had them and they've lasted me a long time. I love them. The shoes that I usually buy from them lasts me for four years and I'm happy about that and it’s wonderful but the purses wear out much faster. Usually, they only last maybe a year and a half so I'm watching that kind of quality amongst products, especially since I'm buying more from the company now that I'm a little bit older and I can afford it, enjoy it and see how it can help my own street fashion and my own expression of self.
I have recommended JustFab to my friends here on the East Coast especially the shoes selection but I'm starting to venture out into their clothing selection so that's a new adventure for me. The last couple of shirts that I bought from the company have been short though. I'm 5’11 and maybe including that in the sizing chart would be something enjoyable to see how long the torso of the shirts or the jumpsuits are. That'd be nice. So far, the turtleneck I just bought is a good length and I wear a lot of high-waisted pants so it's able to stay tucked in. There's a tube top that I bought from them that I love but it is a little too short in the torso and I don't like how untucked it becomes and it wasn't advertised as being a shorter-length shirt. I would like the shirts to be a little longer because they're easier to tuck in. But I know it's not fashion right now to tuck in your shirt. That's just me being an old fogy.
It's hard for me to shop online and I get nervous. Over the last 8 years that I’ve been with JustFab, I’ve watched the company grow and they’ve changed and developed as a website to an app. The moving of that skip-the-month button and where it lives has not been the greatest. But over time, it's not hard to find and I understand it from a business point so I'm not very upset about it.
Hello Courtney,
Thank you for taking the time to share your feedback regarding our products and services! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Oct. 1, 2021
I usually wait till things go on clearance, because the deals usually are good. But I would like JustFab’s quality to be a little bit better. I got a pair of sandals and I wore them for a couple of weeks. The side part where the stitching was have already started to come undone. Otherwise, I'm happy with everything else.
Hello Sena,
Your feedback regarding the quality of our products is important. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Oct. 1, 2021
JustFab is pretty straightforward and easy. Being a member, if I don't have time to look or want to buy anything, I can just go in there and skip the month, and then they don't charge me anything. I can keep doing that every month till I find something that I want, like, or need. The quality and shipping are good. It only takes a few days to get the product here. When doing returns or exchanges, I just tell them what I need to exchange and print the label and slap it on the box and send it back.
Hello Angela,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out great for you. Our mission is to always provide our members with the best products and services.
Best,Zeth
Reviewed Sept. 30, 2021
I purchase when I need to and I'm always trying to find specials and stuff that are in clearance. Sometimes, there are shoes that are not available and it gives you the option to put it on the wish list. I'm constantly checking on that because I want that shoe but it's never there. I've been waiting for a pair of shoes for over a year now and it has never come back. So, I don't know if it was discontinued and I would suggest that they remove it. I have recommended JustFab to a couple of my friends and my cousins, my sister and my mom. I'm always telling them but they would rather go to the store and purchase there so they can try the products and see them on. But overall, I like JustFab. Every time that I buy something, I like how they look and it fits okay. I rarely have to return or exchange them but it is ridiculous how easy the process is.
Hello Mary,
Your feedback regarding the availability of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 30, 2021
JustFab is one of the first clothing or in that realm of services where it is a subscription base and you get VIP deals. This is how much their shoes normally cost and then you get a discount by being a member. If you buy a certain amount, you get credits and things like that. I bought 10 times over the past so many years. But it's still there. I usually skip each month. Sometimes, I don't get the email in my inbox, and it goes to my spam, and then I forget to skip. I just have all these credits. I'll just keep going with this.
It's just that the shoes don't fit quite perfectly. I am in between 8 and 8.5, and all of a sudden, 8 and 8.5 don't quite fit. But it depends if I'm wearing socks or not, so it's always a gamble when I get shoes. But I like their style. They're keeping up with the trends, but it's not so expensive. Like sometimes, some trendy stuff is so expensive, and when I go to JustFab, they have a pretty similar design. That's a reasonable amount to purchase those, and that's a really big plus with JustFab.
Hello Amber,
Your feedback regarding the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 29, 2021
JustFab's sizes are true to size and they've got cute styles. And I can even buy something for my kid. I like the selections they give me a lot. Also, they have 50% off sales for members. They also have 20% off sales for members depending on seasons and then there are the sign-on credits that you get when you sign up for JustFab. Finding my style is pretty easy and the items I've gotten are of very good quality. I've bought boots from them and I've had boots for two to three years and just re-buy new ones and the older ones still look good. Do JustFab. I've bought boots for a friend of mine a year before last from them and she loves them.
Hello Brittany,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 29, 2021
I love JustFab’s shoes and boots so, I always get my boots from there. I had to contact customer service one because I forgot to skip the month. I was wondering if there was a way to get my money back that month because I couldn't afford it and they were able to take the credit back and refund the money as a courtesy thing. Every time I have called, everyone's been nice. So, I will continue to use JustFab.
Hello Mahalie,
Thank you for such a wonderful review. We appreciate your time to share how satisfied you are with our products and services. That is what we always aim for your satisfaction.
Best,Zeth
Reviewed Sept. 22, 2021
The quality of the products of JustFab is good. They fit. I would recommend them. They have different types of shoes.
Hello Maribel,
We are happy your items are a perfect fit! We are glad you are enjoying our products. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 21, 2021
Sometimes, it’s tough for me to remember to skip the month with JustFab if I need to. But I bought a couple of pairs of fall boots two months ago and I've gotten some items where the quality is great. But I've gotten some where a strap breaks easily or the seams seem not super strong or fantastic. But I'll just try and be gentle with those shoes and they'll still last a decent amount of time. I haven't had any issues with the sole separating or anything drastic like that. It’s been good.
Hello Katie,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with our products and the VIP Membership. We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 20, 2021
I'm very satisfied with the styles that JustFab offers. The only thing is the rubber on the bottom of some of the shoes doesn’t hold the grip. That aside, customer service is great and they helped me out on the first call. Finding sizes is fairly easy too.
Hello Danielle,
Thank you for taking the time to share your feedback! We're glad that everything worked out for you. It was great to point out your positive experience with our Member Services Team. We would love to continue providing great service and excellent products to members like you!
Best,Zeth
Reviewed Sept. 19, 2021
I tried to cancel with Justfab 8,000 times but they kept charging my card. I called to speak with someone. The rep refunded the money then he charged my card again. I have six shop credits on there that I’ll never ever get to use because I don’t like their shoes. The selection looks like it’s for 80-year-old people and it's the same for their teenage line. It’s just horrible. JustFab should merge with ShoeDazzle. If they had ShoeDazzle where I can use my credits, that would be awesome.
Hello Renata,
We appreciate the time you took to tell us about your experience with the VIP Membership. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,Zeth
Reviewed Sept. 18, 2021
JustFab offers variety and I like their selection. I love the quality of their products too. I placed an order once in July and I received that. I was recently looking at some things there and I had to place an order. I ordered several pairs of boots from them and every time I wear them, I get nothing but great compliments. My only recommendation for JustFab is they should have an option to skip six months so that people won't always have to constantly remember to do it. A lot of times, people would want to skip, but they forget to skip the following month. Other than that, I recommended JustFab to several persons who love them.
Hello Danielle,
We’re so glad to know you love the items! Your feedback about our 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 15, 2021
My experience with JustFab is always good. When I call customer service, there’s always somebody that is there to help me. I like the special offers and the discounts. I purchased a leather bag that I could use for traveling, and that was nice. It looked expensive. I also purchased some shoes last week and a pocketbook. However, not all of the shoes have good quality.
Hello Marcia,
Thank you for writing a review about our products and services! Your feedback regarding the quality of our shoes is also important, and we would like to address this as quickly as possible. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 13, 2021
I haven't had any problems with JustFab, as far as anything goes. Their shipping is pretty fast.
Hello Shonnetta,
Wow! Thank you for such a wonderful review! We appreciate your time to share how satisfied you are with our shipping process. Your satisfaction mean everything to us!
Best,Zeth
Reviewed Sept. 12, 2021
It's convenient to go on JustFab. Ordering is very easy and it takes only a couple of days for it to ship out. I like when my credits pile up so I can just order something that looks appealing to me and if there are any sales or deals, I take advantage of that. Also, the items they suggest are pretty spot-on and I haven't had any issues with anything as far as quality goes. The only issue I've ever had was when something was too big or too small, which I was able to return. It's easy to put in the reason for the return and there's a pre-printed label to tape back on and send the item back in.
Hello Susie,
Thank you for writing a review! We're so glad to know about your shopping experience with us, we always want to make sure that the website is as friendly as possible to make your shopping experience easy!
Best,Zeth
Reviewed Sept. 11, 2021
I'm always buying shoes and boots and I like the style of shoes on JustFab. I recently purchased a pair of boots and a pair of wedged tennis shoes and I like the quality. There was one time I was purchasing some shoes and it wouldn't go through or something to that effect. I had to call customer service to get it straightened out and they got it taken care of. I'm gonna keep doing business with JustFab because I'm a satisfied customer.
Hello Tammy,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members like you.
Best,Zeth
Reviewed Sept. 10, 2021
I love JustFab's shoes and they're super reasonably priced. I have a pair that I ordered from them 10 years ago that are still in my closet. Also, I've exchanged and returned things and I've never had an issue whatsoever. Everything has been great. I tell everybody about them.
Hello Patty,
We’re so glad to know you love the items! We were blown away by your positive words regarding our products and services. We really appreciate the time you took to write the review. Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 9, 2021
I love shoes and have ordered a lot of them from JustFab. I've taken advantage of End of Summer sales when they put all of the sandals on sale. I've gotten sandals for as low as $5 and boots for as low as $10. I've gotten clothes and purses as well. The quality has been good, so far. I've had my shoes since I joined some seven, eight years ago, and they're still up and running. I've had the same sandals for two years now and they're still in good condition.
Hello
Thanks for your effort in sending your review! We're so glad to hear that you are happy with your shopping experience with us. We're also delighted to know that you are pleased with all of the items you've purchased from us. Hope to hear more from you in the future!
Best,Zeth
Reviewed Sept. 8, 2021
I ordered five pairs of boots and my daughter's were too small. The bigger size wasn't available for another week or two but we finally got them. The return process was non-frustrating. It was rather very pleasant. For what you're paying for, the quality is good.
Hello Melina,
We appreciate the feedback and we're so happy that you are having a great experience regarding our products and services. We hope you will always have a fabulous experience with us in the future! Thank you and have a wonderful day!
Best,Zeth
Reviewed Sept. 7, 2021
I bought shoes from JustFab and the quality is decent.
Hello June,
Thank you for your purchase! We appreciate your feedback regarding our products. We would love to continue providing great service and excellent products to members like you!
Best,Zeth
Reviewed Sept. 6, 2021
My house is full of JustFab's shoes. I buy a lot of their clothes, too. I love their jeans. I always buy when their sale is going on. I just purchased two pairs of jeans, a pair of shoes, and a shirt. The quality is good. I wash and dry the jeans and I've never had any problem with my clothes. The shoes have never fallen apart. I got some little black boots that I love. I wear them a lot.
Hello Karen,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Our mission is to always provide our members with the best service and highest quality items.
Best,Zeth
Reviewed Sept. 5, 2021
When I first started with JustFab a few years ago, they sold size fives and that's why I've continued going with them. About a year ago, they stopped selling size fives and only had five and a half. As a size fiver, sometimes the shoes fit, sometimes they don't. A half-size may not mean a whole lot to some people but sometimes, it’s way too much. That's why I stopped ordering as much because after a few times of getting shoes that don't fit when they quit selling my size, it's frustrating. I still do, periodically, and have the credit sitting there but it would make my life easier if they could go back to selling fives.
The few times I have had to work with customer service, they have been very nice. It's hard to buy shoes online but JustFab has been consistent. I've had to return stuff and missed a return date once because my husband was having open-heart surgery. It was a month past the date before I even got to open the shoes and it was one of those things that was five and a half. It was way too big. I called JustFab and they wound up making an exception because of what we had going on. They let me go ahead and return them for a credit. I've been happy with the quality of items at JustFab.
Hello Gail,
Your feedback regarding the sizes of our items is essential, and we would like to address this as quickly as possible. Our Member Services team will be contacting you within 48 hours.
Best,Zeth
Reviewed Sept. 4, 2021
I really don't like the fact that they charge my account every month. I try to skip as many months as possible because I don't purchase all that much, but sometimes, I forget. But the credits I have, I normally use during the Labor Day Sale, the July 4th Sale, or End of the Year Sales. Also, the quality of the items is a mixed bag. Some shoes were pretty good, some were great, and some were not so great. But I like that they have an automated system online that I can sort of chat with.
Hello Kehkashan,
Thank you for taking the time to share your feedback regarding our products and 'Skip the Month'option. Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 3, 2021
JustFab has a big variety of shoes and the quality is good. But they used to have some really nice styles and lately, the styles have gone to very mediocre or not up to par with what they used to have. Also, I have to start settling for something just because I forgot to skip out on a month. I have a credit and I'm gonna use the credit that they took out of my account. The last pair I ordered was something I had to settle on because I didn't find anything that I like. Other than that, customer service and shipping are great.
Hello Stephanie,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles you like. Also, your feedback about the VIP membership is important for us. We will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 2, 2021
I like the shoe options and being able to buy in bulk and when I buy in bulk, I get better deals. What they could do to improve is make the password reset easier to do from a phone. It's hard to gain access to the website, like my login information, and I typically have to do it on the computer. Also, they could make the shoe options more. Stock is really low and they're typically out of a lot of the nice shoes within a day or two so it's like false advertising.
It's really difficult to return shoes as well. It’s difficult to get the labels for the return and then, once I return it, it adjusts the price or the amount for the other shoes. So, I have to go back in and then find another item that's about the same price. I'm not interested in doing an exchange but I would either end up owing money because it takes me out of whatever deal I was able to get or have to find a shoe that's a similar price. It's a headache because of the pricing.
Hello Sharon,
Thank you for taking the time to share your feedback regarding our products and services! Our Member Services team will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Sept. 1, 2021
JustFab has lots of sales and the suggested items for me are spot-on. The jeans are good. However, some of my favorites are inevitably out of stock before I could get to them. Also, I would really love if they could add some linings to their coats. It's a nice style, but the lining would really be helpful. I've got a red wool coat that I can't even wear because it gets red all over everything. We had it tailored to have a lining inserted, which has been a little cost prohibitive for what I paid for it.
Hello Dawn,
We deeply value your business with us and your feedback regarding our products is important for us to hear. We will contact you within 48 hours for further assistance.
Best,Zeth
Reviewed Aug. 31, 2021
Everything is good with JustFab. I've been ordering from them over the years and it's simple. I get my order within a week or so and the quality is pretty good.
Hello Mable,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in JustFab. Happy shopping!
Best,Ivy
Reviewed Aug. 23, 2021
I really liked the checkered coat that I got from JustFab. Everybody loves that coat. I've lost weight and it’s too big now. I've been searching for it back on it, and I can't find it. The only thing is I bought sandals. I love it. When I saw it I said I wanted it. But it was worn. They sent me a return label and I sent it back. My mom tried, and she likes it too. So, I bought a pair for her. I just haven't received a replacement for my pair yet. Overall, my experience with JustFab over the years has been awesome, and I will always recommend them to people because they're a good company quality-wise. The item selection is great, too.
Hello Marisa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you.
Best,IVy

Reviewed Aug. 22, 2021
I Had been ordering clothes by their size chart. When received merchandise they wouldn't even FIT my 9yr granddaughter, 5 nieces ages 9-21 all petite to average sizes. Returned ALL CLOTHING. Over 8 mos. Still NO CHECK or Money Order. They Wanted My Account #. Went to Bank. Called Them When They Realized I was at the bank. Will send out Check 7-10 Days. Still NO CHECK. RUN FROM THIS COMPANY.
Hello Herma,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,Ivy
Reviewed Aug. 22, 2021
The quality of their products is about what I would expect for what I pay. I have recommended JustFab to multiple people.
Hello Lori,
Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward to serving you. Have a great day!
Best,Ivy
Reviewed Aug. 21, 2021
I recently bought an item from JustFab and the quality was great. Everything was perfect.
Hello Ruddy,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 20, 2021
I'm a tall girl with big feet. The footwear I've gotten from JustFab fit properly and they don't mess my feet over causing any kind of irritation or discomfort. They last longer too and they're fashionable. I have never had an issue with their shoes or clothes. I'm still wearing the clothes that I bought years ago when I first joined. But, they should maybe have repairs for shoes that I might have overworn.
Hello Clairissa,
Member satisfaction is our foremost priority and we promise to always serve you the best. We value our members and so as your opinions. Hope you enjoy your day with us!
Best,Ivy
Reviewed Aug. 19, 2021
Overall, my experience with JustFab is great. I love everything I've gotten from them. The ordering process is easy. They usually have everything I'm looking for. The good thing is that the monthly subscription automatically comes out of my bank account. I also love how they added the plus-size section for clothing. When you see something there, get it. Because if not, it'll be sold out in minutes.
Hello Giuseppa,
It’s great to read your feedback about JustFab and we appreciate you taking the time to share your positive experience. I hope it’s working out for you — and if you have any questions we’re always here! Thanks for always being such an awesome member!
Best,Ivy
Reviewed Aug. 18, 2021
The quality of items I buy is really good. They have everything I'm looking for. And shipping is cheap and fast. It's my favorite.
Hello DeNica,
JustFab promises to provide you with the latest, branded, and high-quality products. We are always happy to serve members like you. Thanks a lot!
Best,Ivy
Reviewed Aug. 17, 2021
The quality of products I buy from JustFab is a hit and miss. Sometimes, it's okay and sometimes, it's not as expected. Also, sometimes, it’s really difficult to find a good size. Every product is different in size and scale. So, that should be fixed.
Hello Aya,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,Ivy
Reviewed Aug. 16, 2021
I like being able to find shoes for my extra wide feet. I got a pair of shoes and a bag in early August and those were of good quality. But the selections from my style expert are becoming less and less and they don't have as much of a selection for wide feet as they do for the average person.
Hello Yanie,
We count on our members to bring situations like this to our attention, so thank you for sharing your thoughts regarding the selections we have online. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,Ivy
Reviewed Aug. 12, 2021
JustFab’s products are great as well as the quality. I order boots, heels and wedges. We’re going into winter and I’ll probably order some booties. Also, I love the option of skipping a month and I use it a lot. I would highly recommend JustFab and I have done it before.
Hello Tabitha,
Members like you always inspire us to do our best. And so, it becomes our prime duty also to keep our members satisfied. Thank you and hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 8, 2021
I purchased from JustFab because they offered 50% off for VIPs. At the time, I got four pairs of shoes at 50% off. I like the prices and the fast shipping, and sometimes it's free shipping. They also have the weekend stuff when they either text or email saying they're having a weekend 50% off VIP or something that I favorited is on sale. I have bought boots and some sneakers and I might get another pair of these wedge sneakers 'cause I like them. I'm fine with the quality too. I have had an excellent experience with JustFab.
Hello Deborah,
We’re glad that you found what you were looking for. It is our goal that you are always happy with our service and fabulous items. We sincerely appreciate it and we’re always happy to hear that our members are happy!
Best,Ivy
Reviewed Aug. 7, 2021
I buy stuff if I see something but I don't do it every month. I skip a month a lot because I usually don’t see anything. But JustFab’s cost is good and the last thing I bought were shoes for my daughter. The sizing was good too. People should check JustFab out and go to their website.
Hello Sara,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,Ivy
Reviewed Aug. 6, 2021
When I purchase from JustFab, the product doesn't take forever for it to get here. I got dressy flats from them and they’re comfortable. They’re not too tight and they’re good because I’m on my feet all day. Less than a month ago, I ordered three flats and a pair of heels that I've yet to wear. People should go for JustFab. They are great and I don't have a problem. When I have an issue, they resolve it right away.
Hello Jen,
Thank you for your compliment! We are glad that you are satisfied with the items we have in JustFab. Hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 5, 2021
I've worn one of the shoes already but not the other one because it's still summer. The quality is great and for the cost, it's good. Usually, the products are long-lasting and I don't have an issue with them. When I bought a winter dress, it fit true to size. I take advantage of the deals when I can and the option to skip a month is good because it’s not all the time that you wanna purchase. Now that it's back to school, you probably wanna skip the month. JustFab is awesome. People should go for it and sign up if they have to. They have variety, quality, style and a lot to choose from.
Hello Lorraine,
Thank you for trusting us to be your source for top-quality FAB items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at JustFab, try our best to provide the best service and unique style at an affordable price!
Best,Ivy
Reviewed Aug. 4, 2021
I like the ease of purchasing from JustFab and their selection is great. You don't have to worry about sizes being off like you do with some other companies because they're true to size and it's a great value too. The quality is good and one of the bags that I bought is my favorite purchase.
Hello Shaia,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
Best,Ivy
Reviewed Aug. 3, 2021
I got a pair of boots some years ago from JustFab that I still wear and it's my favorite. Mostly, when they have the $10 deals, I take advantage of the special offer. If people like shoes like I do, they should enroll with JustFab.
Hello Deneisha,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
Best,Ivy
Reviewed Aug. 2, 2021
I was a heel person when I first started. Now that I'm getting older, I'm more of a one-inch or a flat I would never buy another three-inch heel, unless it's a wedge. I can deal with it because they have a little bit more heel on the back of it. If I have to, it has got to be a nice, beautiful and bad wedge for me to purchase it. But otherwise, I'm into flat deals now. JustFab doesn’t have a lot of my size though. They run out so fast. I got 10 down there but I prefer a 12 and I got to catch them when they put that new stuff out for my size.
I bought a pair of diamond boots which was bending in the back. It wasn't good quality but that was the only problem I had. I buy shoes in three or more. One pair of shoes is a waste because of the prices. JustFab is a little pricey and I wait till they have those sales then try to get all my shoes. Also, I sometimes forget that I have to skip a month. But when it's time for me to purchase shoes, I have that credit and I'm able to get more shoes. The special offers are nice and I love the deals. That's mostly around the time I purchased the shoes. I barely purchase anything full price unless it's a hot shoe.
Hello Shirley,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,Ivy
Reviewed Aug. 1, 2021
The only thing that I had with JustFab is that every pair of shoes and boots that I bought doesn’t fit. I wear a size eight and a half and recently bought two pairs of moccasins. They are eight and a half but I probably should've ordered a seven and a half because they're big. I don't send them back because it's a hassle sending stuff back. JustFab is okay but they're not one of my best online retailers. I purchased one shirt and it was cute and it fits good. But the shoes I’ve purchased are not of the best quality.
Hello Bridgette,
At JustFab, we pride ourselves on giving 100% every day to ensure that our members' needs are being met especially when it comes to the items we have online. We know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.
Best,Ivy
Reviewed July 31, 2021
I order from JustFab for my daughter and it’s easy. The products arrive in a timely manner. It’s not shoes though that you're going to have for years and years to come. They're more of what's trendy and fun. They're not made to last and you get what you pay for.
Hello Annetta,
Thank you for sharing your feedback with us regarding the quality of the items you have purchased. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,Ivy
Reviewed July 30, 2021
I haven't had much luck lately with JustFab but it’s not their fault. I've put on weight since the last time I ordered stuff and I'm temporarily in a wheelchair. I haven't had a chance to be able to even get down to the post office for things I have to return so I'm stuck with a bunch of stuff that I can't use right now. If they had a little bit longer return policy that is more than 30 days or maybe 45 days, it might be a little more helpful. I used to wear heels but now, I have to wear flats. The quality is good and the things that fit are fine. I’ve had good luck with their customer service. A couple times, I've forgotten to call in by the 5th and they've given me credit for it. It’s worth signing up for as long as you remember to do your thing before the 5th of the month. If you do, you're good.
Hello Melanie,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible regarding the return process. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,Ivy
Reviewed July 29, 2021
Finding the style and size that you’re looking for depends on what’s going on that month. Sometimes, it can be difficult. JustFab doesn't change the styles as often as you might think. They change the styles more often on ShoeDazzle and it's weird because they're the same company for the most part. My most favorite item is a pair of black platform sandals. They're comfortable and cute. What I pay for and the quality are equally matched though there were some times where I had to send things back or I got very uncomfortable shoes that I wore and I didn't realize it was uncomfortable until I was wearing them. So, I had to give it away or sell it.
Hello Taylor,
All feedback is important to us, so we appreciate the time you took to tell us about your thoughts regarding the selections we have online. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to assist you
Best,Ivy
Reviewed July 28, 2021
JustFab is cheap, affordable and I get to skip every month if I don't feel like I want to buy for that month. I’ve probably returned once or twice within the 10 years I’ve been with them and the process was fast and quick.
Hello Marianna,
We are honored that you have chosen us and placed your continued trust in JustFab for your FAB items! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you!
Best,Ivy
Reviewed July 21, 2021
About three months ago, I bought a pair of sandals and the quality was okay. But my favorite is a pair of pumps. I like the color and the style. It used to be that the selection was my favorite thing with being a JustFab member but I don’t like the selection too much now.
Hello Faynita,
We appreciate you bringing this to our attention about our products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 18, 2021
JustFab is a nice online store for shoes. The shoes are comfortable at reasonable prices and they sell trendy things. A couple of agents that I've spoken to online for customer service were professional, and I appreciate JustFab's products and their services. They have large sizes up to 10", 11". And the prices are reasonable, especially when you're a member. And even if you're not a member, when they have sales, they have some good items for reasonable prices.
The only thing I notice is that when I find something that I really like, and when I want to purchase it, sometimes, it's out of stock. They would ask me to put it on the Wishlist. I have put some stuff on that, but there never ever was a chance to get any information that the stuff arrived. Also, because I'm already a member, every time I see some good sales going on and I try to buy, it says I'm already a member. But for people that are not registered as members, when the sales are up, they can take advantage of it because they have very reasonable prices for good shoes too.
Hello Sylvia,
We appreciate you bringing this to our attention about out of stock products. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 17, 2021
It's easy to find styles, but I have to send a lot of shoes back. Mostly it would be the wrong size after I have had the exact size that I wear. It fits differently, and then JustrFab sends the wrong size. I wear a size 9 and they either send a 9 1/2 or send one too wide. I'm about to send a pair of sandals back today that is too big. And then I have another shoe that’s too big. If I want to exchange or return, there are no return labels. I have a nice suede coat that I haven't worn. I sent that back, and they sent the right size. I also have some gorgeous boots. The style goes with your age. I like that.
Hello Idella,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 16, 2021
I love cute little sandals, flats, and heels. I also like chunky heels and stiletto. Mostly, the quality is pretty good. However, some of the jewelry are not the best. There were some kind of studs that I bought. The variety is silver, gold and the rose gold color. And the backs on those don't work very well so I ended up losing a couple of earrings because they don't close and don't work very well on those earrings. Other than that, the option to skip a month is always helpful. Sometimes, I don't get the email to remind me, but at the end of the day, it’s still good to have.
Hello Ricole,
Thanks for taking the time to write a review. We always welcome any feedback to help us know where to improve! In the meantime, we’d like to help resolve any concerns you had. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 15, 2021
JustFab had a couple of nice shoes that I liked. I have a calendar reminder on the 1st of the month to look at what they have, so that if I don't want it, I can skip it. Not get charged. So, once a month, I get to look at shoes online, which is not a bad thing. A pair of boots are my favorite. The ones that I have worn are excellent quality. Give it a try. You’ll find something you like. As long as you're dutiful and checking in once a month, it saves you money, because you're buying shoes that are worth more than $40.
Hello Audra,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
Best,
Daniel
Reviewed July 14, 2021
I like being able to skip. I just don't like that you have to skip because you forget to do it. Most of the time, I've called and been able to have it reversed. We've noticed it quickly. I forgot to call the last two months and JustFab gave me a credit for that. That’s more shoes that I have to buy, which is nice but at the same time, I've got so many shoes that I don't even wear them all. I usually tell people that I got the item at JustFab. I mostly buy tall boots for winter and the quality is good. But I live where there are big winters. So it gets to a point where I need something more than that. Sometimes, it’s a pain navigating the website. I was on there not that long ago trying to look through some stuff and it kept glitching. But the customer service reps are quick and friendly.
Hello Ashley,
We are sorry to hear that you disliked our VIP Membership in terms of the skipping option. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 13, 2021
JustFab has great quality and I’ve taken the special offers in the past although not recently. The selections from the style expert are usually not up in my alley but taste changes so it works. When I had to do a return, it was quick and easy. I had no problems at all. I love the products and I'll continue to use it.
Hello Rhonda,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Daniel
Reviewed July 12, 2021
The cost and the quality of the items at JustFab are good. But the style expert should give more variety for my style of feet, because I have wide feet. There's not a lot of good styles that come in a wide care for a wide width. But people should use JustFab for a nice variety of boots and booties. If you go to a store and you're looking for something that you might not be able to find, you can find it on JustFab easier.
Hello Shawanda,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
Reviewed July 11, 2021
I like JustFab’s products although I don't always wanna buy them. Sometimes, they're not the best quality. I had a few that did not totally fall apart but they came apart at the seam a little bit. I've had a few pairs that after I've worn a few times, the stitching starts to come apart. Also, the sizes vary. I normally wear a 10, but I'll buy a 10 and they'll be too small. So, I'll get an 11 and they're way too big. The shoes don't run the same size depending on the style that they are. They don’t have a good size consistency. They are good for the price but I sometimes forget to cancel that month and my card gets charged. Then, I'll buy a pair maybe the next month with my credit. It’s a little confusing until you check out and see what discount you get. It seems like you can only use your credit for that month and you can't use it for any other shoe, which I find disappointing.
Hello Mindy,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 10, 2021
For my birthday this year, I did a photoshoot and I needed shoes. So, I went to JustFab because it was easier to find everything I needed in one place. There’s a lot of convenience with it and I am able to find a cute shoe or a purse for a good price. I have had a shoe come apart previously that I had to have repaired after only wearing it twice so that was disappointing. But for the most part, I've had good quality experiences. I wish we didn't have to skip though and that it wasn't a thing that we had to pay attention to the first five days a month, if we were going to get something or not.
Hello Elizabeth,
We are sorry to hear that you disliked our VIP Membership terms. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 9, 2021
I placed an order with JustFab last week and it came in about two days. It was quick. The quality of the items was always good. However, sometimes I forget to skip the month and I get charged. I also have credits, but when I placed an order, they weren't showing up. So I had to call customer service. But other than that, they fixed it very quickly. They were able to apply the credits to my shopping cart.
Hello Katherine,
Thanks for taking the time to write a review. We always welcome any feedback to help us know where to improve! In the meantime, we’d like to help resolve any concerns you had. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Reviewed July 8, 2021
I love JustFab. I've been able to take advantage of the 50% off on the entire purchase, sales, and sometimes when I buy one, I get the shipping and handling free. Sometimes, there are a lot of offers since I'm a member for a long time, so I have a good offers. Almost all of my shoes are from JustFab, and about two are uncomfortable. I still wear them though. Since I work in an office, I have to be in heels all day so the shoes turns uncomfortable sometimes. Maybe it's the size or the material that makes it uncomfortable sometimes, but it depends on the shoes. I have one pair of shoes that has lasted for me for a couple of years already. They're still in good shape. I'd tell others to go to JustFab's website and subscribe to the membership. They give a lot of benefits and the shoes are really pretty and unique.
Hello Michelle,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
Best,
Daniel
JustFab Company Information
- Company Name:
- JustFab.com
- Company Type:
- Private
- Website:
- www.justfab.com