
JustFab Reviews
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About JustFab
JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.
Visit www.justfab.com- Special first-purchase discount
- Free shipping for VIP members
- Personalized style quiz
- Discounts for VIP members
- Must pause to avoid monthly charge
- Credits do not apply to sale items
JustFab Reviews
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Reviewed Oct. 11, 2023
Go to JustFab's website and check it out. It's very easy to maneuver through. JustFab had the first-time where it was 10 bucks for some shoes. I go through all the new items. I got a couple sandals and a purse. They were good.
Reviewed Oct. 11, 2023
I bought several different types and loved each one. Unfortunately, my wallet can't keep up even being a VIP member. I would recommend to anyone who needs an excellent pair of shoes or just loves them and has the income, I'd recommend the VIP membership, it's great, and saves a lot of money.
Reviewed Oct. 11, 2023
I was a member of JustFab for a year. I liked the convenience and the cost of new shoes. My favorite purchase is a pair of metallic boots. Their stuff is comfortable. However, there weren't a lot of styles that were my style. Also, one of the issues I had with them was when I would skip my subscription, it wouldn't skip if I wasn't on the right browser. I had to be on Safari. If I was using Chrome, it wouldn't take even though it looked like it did. I understand things are optimized when they're built on a specific web platform. But that specific functionality, they should be making sure works well across all platforms.
Reviewed Oct. 11, 2023
Everything that JustFab have is nice. I like the shoes and the sandals I purchased from them. They’re so cute. I was really happy to get them for $10. The sandals look like Birkenstocks, but they're platforms. I like the platforms that they have. It's really good quality. Their website is user-friendly too. It's really good. Easy to navigate. You can find everything. It's pretty straightforward. I also like the fact that when I signed up, I got credits, so I was able to get another pair of shoes with that credit. I’d definitely recommend others to check JustFab out.
Reviewed Oct. 11, 2023
The products that I bought from Justfab are good. However, I couldn't keep the monthly subscription. I would forget to skip a month or if I didn't need anything, I'd get charged.
Reviewed Oct. 11, 2023
JustFab's clothes are good and their shoes are great. I've gotten boots, some clothes, and some shoes recently. They're of good quality. It's just sometimes I get the right size and they still don't fit, but it's just a matter of trying it on.
Reviewed Oct. 11, 2023
With JustFab, I like the convenience of having my shoes shipped to me by making an online order and I like the designs of their shoes. So far, I've liked the selection provided by their style expert and it's not that hard to find the styles that I want on their website. I love boots and I've ordered several different styles of boots from them. Comfort has been good and I have not had an issue on any of the shoes raveling or ripping or tearing. I would encourage others to buy from them.
Reviewed Oct. 11, 2023
Overall, JustFab has been great, and I would definitely recommend people to use it. The website is easy to navigate, and the selections are good. I've been happy with all the products I've received too. Their sizing is very true to size, and they're good quality. Last month, I bought a pair of heels and a pair of jeans, but my favorite is a pair of boots that I've gotten from them.
Reviewed Oct. 11, 2023
I’ve been ordering with JustFab for 10+ years now. I have reach their highest level and have accumulated more points than I know what to do with. The quality of the items I’ve received are ALWAYS top notch. I still have items I’ve ordered from the early days. I have been very disappointed lately to see the rapid decline of their plus size selection. My weight has fluctuated throughout the years and unfortunately without the inclusion of my sizes, I’m seriously considering cancelling.
They’ve been one of my favorite places to shop online for plus size, and now there’s about 10 items left on the website (XXL sizing is NOT the same as plus size). In the past, they had a choice of items to use your points with and now they only offer a discounts. I’d rather choose to add on items to my orders using my points! I’d give them 5 stars because I have really always loved them, but deducted a star due to the sizing changes. It is unfortunate to see them go, as I cannot commit to buying shoes every time.
Reviewed Sept. 27, 2023
I like that there's a good price for members. The style experts send me a lot of things that I like. I got leggings and bra for exercise last time. I love the quality. I was surprised. It was cheap. But when it arrived, the quality was very good and I wanted to buy more.
Reviewed Sept. 25, 2023
I like the booties that I got from JustFab and the ankle boots that are like the stiletto ones. The quality is good. But finding my styles of items is difficult because it shows you one thing in the ads or the emails they send but once you get up there, you can't even find it. The selection from the style expert seems like false advertising sometimes because it always says 39.99 but the shoes that don't look like your grandma will wear them are higher than that. So, it pulls you in thinking you are about to get it at this one price but you're really not. You have to pay a bit more to get shoes that are nicer looking or more in style. It seems like a rip-off and I wouldn't advise anybody to sign up for it anymore.
It would be better to buy regular ones from any other store. Because with JustFab, you have to commit to making sure that you are gonna order shoes, or else they're just gonna take your money and you're left with nothing, like me, because I have tons of credits and not many shoes anymore. I want to cancel JustFab but I haven't done it because I have a lot of credits from the times that I've forgotten to skip the month. So that would be the only thing that I've used, where I have a credit, and then I just go buy a shoe off of that. But the credits don't always equal out to being 0. So, you'll go look for the shoes but none of them are 39.99, so it doesn't match the credit price. For instance, it’s not even like you can find some cute 39 boots. It’s 44 and up. And so, JustFab should offer what they say they’re offering, and not make the more expensive ones.
Hello Vickie,
Thank you for sharing your experience with the styles we offer. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,Allison
Reviewed Sept. 25, 2023
The bag I purchased is great and I really liked it. I've used it for one trip so far and I like the accessibility that the bag gives. JustFab shipped it really quickly too. I had it in less than a week.
Reviewed Sept. 25, 2023
I like JustFab because the prices are reasonable. As a college student, they are affordable for me, and when I returned one, l got my money back. I was thankful for that. I'd tell people to get their stuff from JustFab because they're reliable and they have good customer service. The website is so easy to follow and people can choose freely. There are some that I see in the selection that are not my type, but there are also some that are. I just focus and choose, and it's easy for me to find what I want 'cause the content is clear. I can swipe and see the pictures. I've purchased two items, which are shoes 'cause I like shoes. They're good quality 'cause I still have them and they still look good. I have worn them for some time. My favorite is the boots and I was thinking of getting another pair in a different color.
Reviewed Sept. 24, 2023
I was trying to look for some prom shoes and I was telling my aunt I was gonna go somewhere expensive. She said, "No. Just go to this website." She gave me all the details and looking at the shoes, I was immediately attracted to them because I love heels. JustFab has an offer where when you first join, they give you a percentage off. As far as their items, I search what I want and if I find anything that I like, I get it. Sometimes, I don't get the things that I like, but I do end up finding something that intrigues me. So, that's a bonus.
My prom shoes are my favorite. I got so many compliments and everyone was asking where I got my shoes. They were so sparkly and elegant, it made my night. They're very comfortable for me to wear. I normally would take off my heels after three hours, but these ones are so comfortable. I took them off after getting home from prom, which is very late at night. So, it was really good quality. I love the details, too. JustFab is a very good website. It was very easy to figure it out. It didn't take me much time. It was very organized.
Reviewed Sept. 24, 2023
The shoes I've purchased are of pretty good quality. It kinda hurt my foot a little bit in one of them just because of the way my feet are 'cause it was rubbed on them. But it's not the shoes' fault.
Reviewed Sept. 23, 2023
My favorite purchase from JustFab was a pair of gold sandals. I like them because of their height and my foot doesn't slide. I like the comfortability of the shoe. They were very durable too. JustFab is an excellent company. It is an affordable company that gives high-quality products.
Reviewed Sept. 23, 2023
I tried JustFab once, and then I continued. I like being a member. Their selection is really good. The quality of the products is very good too.
Reviewed Sept. 19, 2023
JustFab is awesome. The first pair of shoes were $10 back then when you join to be a VIP. They have good selections. And I like skipping a month. I got some credit established with them. When I return some shoes, it's on my account that I could get something else. And they have special gifts and offers.
Reviewed Sept. 16, 2023
I like JustFab. The price of the shoes was absolutely great. At first, the selections were really good. However, their selection started slimming down some. Then they keep trying to take money out, but I didn't sign up for it. I signed up at one point, but I canceled a long time ago, and somehow, they keep getting my new card information.
Reviewed Sept. 16, 2023
I like JustFab’s selection, especially the shoes. They have some nice kids' shoes and clothing. I've seen quite a few nice styles and I would buy something again when I have the chance. JustFab was having a discount going on at the time. So, it was reasonable. I looked at all the other stuff and I liked everything they had. The customer service rep was able to help me with everything I needed. Also, the shipping was quick.
Reviewed Sept. 15, 2023
I re-signed up with JustFab recently because I would probably buy more shoes. They have good quality and usually some good options versus going to a department store. I like that they have the skip-the-month feature. It's very handy because not in the budget to buy every month. I recently did an exchange with them and it went well. The sizing goes a bit harder to go based off of compared to a couple of years ago. That's why I exchanged the shoes this time. I used to be a solid eight and I had to go eight and a half because the width of it was tight. So, I have noticed sometimes, depending on the shoe style, it can be a little strange how it fits. The shoes that I got were perfect and it was easy to do. So, overall, happy. It's a good experience.
Reviewed Sept. 15, 2023
I got a bag from JustFab and I really like it. It's my go-to weekender and whenever I'm going somewhere, I always pack that bag. It feels well put together like it's a really quality bag. I can fold it up and still put stuff inside of it.
Reviewed Sept. 14, 2023
Their shoes are cute and inexpensive. I bought some shoes and a dress about three weeks ago and they have good quality.
Reviewed Sept. 14, 2023
The products that I bought from JustFab are decent. They're not high-end, but they're in the middle of the road. I had to return some shoes that didn't fit when I got them. The process was super easy. JustFab could improve on some of the loyalty points. It's still confusing how to use them. I got a lot and I'm like, "I don't know how to use these suckers."
Hello Melissa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the products you purchased and the reward points. Our Member Services Team will contact you right away.
Best,Allison
Reviewed Sept. 14, 2023
The quality of the products at JustFab is fine. There's a variety in their selection, too so I like it. I also like that it's a subscription service and you can skip a month if you don't wanna buy anything that month, or you can purchase something. The last thing I purchased was shoes. The shoes were good. I'm still wearing them. I don't have a problem with them. Their price is reasonable too.
Reviewed Sept. 14, 2023
I bought some shoes and I'm not happy with the results. Justfab keeps charging me $50, and I want them to stop. The boots are nice though. I like that they're sleek and pretty. My daughter has a pair she wears to work, and I got a matching pair. They're red and a bit high-heeled. They're almost knee-length, and I like them, especially when I go to pick up shells and rocks on the beach. The boots were $20, which was nice as well. However, I don't like the membership thing 'cause I didn't sign up with that. Don't let Justfab sign you up.
Hello Mary,
Thank you for taking the time to leave a review about the membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,Allison
Reviewed Sept. 14, 2023
Their products are great. But, it's a pain that you have to unsubscribe every month or get charged. But I like what they sell. I never had any issues with their products. I like the fit, the quality and the price.
Reviewed Sept. 14, 2023
I began purchasing from JustFab when I was in college and it was not very hard to find my style in the beginning. But now that I'm 33 and my life is very different, it's challenging because I don't really have the need for it. Because it's a subscription service, I often forget that it's there, so I gained some credits. And then I can't cancel it until I use the credits, but there's nothing that I really like that I want the credits for. So, I'm in a love my previous but hate right now situation with that. I'm nine months pregnant and I can't wear 6-inch heels anymore anywhere I go. Also, I'm an event planner, so I'm on my feet all the time and most of the shoes that they have are high heels, which I can't use. I could do their slippers and their yoga pants, but I can't do most of the shoes that I used to be able to do.
And the thing that stinks is they own so many brands but they don't cross over. So, I can't use JustFab credit on Fabletics or any of the other places because it doesn't transfer. So, I would find so much more value if I could flip it to workout clothes or anything else for their other brands because then it would be easier for me to spend the money that I've already put in. Other than that, I love JustFab's heels. I live in DC and I love that I could have so many affordable heels in different styles and colors and tights. I still have a lot of the shoes and they are really good quality. So, I really enjoyed JustFab in that chapter of my life and I hope that they sort of transition a little bit more to more of in-your-30s phase. Right now, I'm not getting what I need from them, but I find the value for other people.
Hello Kelly,
Thank you for taking the time to leave a review about the product styles and the membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,Allison
Reviewed Sept. 14, 2023
I got some high-heel boots from them that I really like. They're really good.
Reviewed Sept. 13, 2023
My experience with JustFab has been good overall. The quality of their items has been fair. Recently, I got flip-flops. I thought I skipped last month but I didn't so I got charged. It's always surprising when that happens. When they unexpectedly charge me, I have money sitting there for me to use when I need a new pair of shoes.
Hello Ashley,
Thank you for taking the time to leave a review. Your feedback about the 'Skip the Month' option and the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 13, 2023
Their website is really easy to use. My most recent purchase was a weekender bag and it has really good quality.
Hello Raven,
We're glad you’re enjoying our website! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Sept. 13, 2023
I've been using JustFab for a while. I used to hear the ads where they had $10 specials. The last time I used them, I saw a traveling bag on Facebook and thought it was nice. I bought it and used it really well. It’s a travel bag where you can put all your clothes in and fit the shoes and close it up into a real bag. It looks like a regular bag, but you have everything in it that you need. It's pretty good quality, too.
Hello Kim,
We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Sept. 13, 2023
Justfab offers a lot of options and the shoes look cute, but far as the quality, they don't last very long. They're painful too. I was a member for a month, but apparently, they had me on for a few months. When I realized that, I told them, "Hey, I only wanted to order from you the one time and here I am looking at my credit card statement and I've been charged all these things. And I haven't used that membership." I don't like the membership thing. That's stupid. Justfab was good about getting me the refund quickly, and I appreciated that.
Hello Deanna,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 13, 2023
The selection at JustFab has been good. Sometimes they're a little much for me, but that's okay. I like the over-the-knee boots that I bought. The quality is good.
Hello Emily,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Sept. 13, 2023
I can never fit in any regular over-the-knee boots sold here in Montreal and at the Additional or Penningtons, their wide calf were always way too big for me. But JustFab had the perfect size when they had a lot of options for wide calf and extra wide calf. I tried both and wide calf was always perfect. So, I was interested in two items to order on their website. But they took away the wide calf and they only seem to have the option of extra wide calf, which is way too big. So, I stopped ordering boots from there because I noticed that they don't have much options anymore.
I also wish that they had more options for plus size like the 1X size because sometimes the XXL is just a bit smudge. And on the website, there's not much images of people wearing the shoes or there's not much reviews of people wearing them. So maybe if they offered even more points for posting a photo, their clients would post more photos. But the navigation is pretty good. Their items are a little pricey, but I found some printed t-shirts that were great because everyone was asking where I got them. Other than that, when I placed my first order with JustFab, the shoes were beautiful but they were just not my style of what I was looking for for my dresses. So, I sold them for the same price that I paid since I didn't want to go through the hassle of returning. All in all, I would recommend JustFab because I like the styles that they offer and their customer service is excellent.
Hello Tammy,
We're glad to know that you're enjoying our products! Your feedback about our pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 13, 2023
I bought $15 wedges, and they're the gladiator style and had crystals in the front. They're cute and of good quality. However, I decided not to continue with JustFab because I personally couldn't afford to keep going with it.
Hello Amy,
We're glad you’re enjoying our products! Your feedback about our product pricing and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 13, 2023
The quality and the style of JustFab's products are nice as well as their customer service. But every time I bought shoes, they would charge me again within the following month or they would put the charge again for the shoes when I already paid for them. For example, I bought some shoes and they charged me $50. I paid with my card and they sent me the shoes. On the next month, they charged me again $50 when I already had the shoes. Then on the next month, they charged me another $50 and it would be exactly the same amount for the shoes that I just bought two months ago.
I had to call my bank and they had to get an investigation open so they could reimburse me and in the end, it was taken care of. But the way that JustFab works is like stealing money from people. If you don't look at your statement after your rent statement, you don't realize they keep charging you every month for the same thing you already paid. It was also the second time it happened for me, so I stopped buying from them.
Hello Lorena,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 13, 2023
JustFab would charge you in this weird way and I can't cancel my membership without calling a specific person. So, it's a very frustrating site. For now, I skip every month because they've charged me so many times so that I could get my money's worth from the site. Recently, I purchased sweatpants and a tank top. The quality of their products is not bad as regular clothing but their shoes are a little bit on the cheaper side. Though for what you're paying, it's all right.
Hello Nicole,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 13, 2023
I have pretty small feet and JustFab carry my size. It's pretty easy to find what I want on their website and I've been a member on and off since 2017. I like that I can cancel when I need to when funds get tight for a little while, and then, I can always jump back in without any repercussions. Their selections are good. Sometimes, I'll be looking for a specific color, but it's very not conventional and I don't find it. But usually, I can find at least the style I like, then change my wardrobe. There had been a couple of times that I've struggled to figure out where to go to find something on tehri website, but once I figured it out, then I realized I was just being dumb. I've bought a ton of shoes from there and they're very good quality. They last me a long time and they're a little expensive, but they're worth the price.
Hello Savanna,
We're glad you’re enjoying our products! Your feedback about our pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Sept. 13, 2023
Justfab offers a lot of selections, and they have a good price and good quality. I bought sandals and they were true to size and the quality is okay.
Hello Kristle,
We're glad you enjoy our unique styles and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Aug. 29, 2023
I saw a JustFab product on TikTok that I really wanted. It looked great, and so I wanted to order it. I ended up ordering the item plus one other item. I did not intend to subscribe. I don't know what happened, but I subscribed and had a hard time getting out of the subscription. It's not super clear how to cancel the subscription. You have to really dig around. I ended up with some credits that I used. I didn't care for the products, so I sent them back hoping I would get reimbursed but it just went back into credit. So, I'm still waiting.
What I got was a weekender bag that is almost like a garment bag that rolls up into a weekend duffle-type bag. I was going on vacation and I thought, “Oh, this will be great because my clothes won't get messed.” It put it in a very positive light, but the video made it look much better than it actually was in person. I did use it. I feel that I probably overpaid for it, but I can use it again. I kept it. I ordered a PVC purse as well with the chain strap, and it's like a quilted clear purse. I ordered it for myself but realized that my mother-in-law would really like it, so I did give it to my her for her birthday. She absolutely loved it.
So, I didn't return those two items, but because I continued to get charged for two more months, I ended up with two credits. I used them on an order of a pair of boots and a pair of shoes. I thought, “Well, maybe they'll be good,” and I didn't like them. I wish that the products were made of more natural materials. It's not JustFab's fault because they're not being portrayed as if they are. So, there was no misunderstanding. It's just it’s overpriced. I wouldn't pay that at a store for the shoes with the material that I got. JustFab has a lot of variety and options. I just don't like the quality of the products.
Hello Marie,
Thank you for taking the time to leave a review. Your feedback about our pricing and product quality is important, and we would like to address this as quickly as possible. Our Member Services team will also email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 26, 2023
I got slip-on loafers from JustFab and I like it. I'm not a huge brand person. I like what's comfortable and pretty. I use it especially now in the summer because I don't love wearing heels and I go to church a lot, so that's the perfect pair of shoes that I've been wearing whenever I wear brown. I have too many issues at the moment and I could see it becoming a problem if I continued to get shoes constantly. So, I didn't see JustFab fit in my case. I just wanted to try it out and see the quality of the shoes. I also started buying off of Amazon other shoes that I needed and I didn't see a need to continue the subscription with JustFab so I ended it. I was worried it was gonna be hard or have some form of difficulty or charge. But it was super simple. If I had the money, I would subscribe and I would buy off of JustFab all the time. I'm a student so I can't afford a lot of shoes all the time. But if people have money for it, I would recommend it.
Hello Michelle,
We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 26, 2023
The quality of the items I've purchased from JustFab has been wonderful. But I canceled because if I forget to decline the monthly offer, it automatically charges me.
Hello Xandalynne,
We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 25, 2023
I bought a pair of shoes and they work just fine. Give JustFab a try.
Hello Karen,
We're glad that you are enjoying your purchase! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed Aug. 25, 2023
I thought on several occasions that I need to cancel JustFab because I have to remember every month to skip the month. If others have a better reminder system than I do, they should check that email every month to make sure they don't get charged the $39 every month if they don't skip it. The selection is good. There were some that were wonderful. But I got shoes that were not the quality I expected.
Hello Leigh,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 25, 2023
Most of my purchases have been of good quality but the heels on my boots have broken pretty quickly. Also, despite always putting the same size and requesting wide shoes, sometimes they can still be really narrow and hard to wear. But I've had good customer service with them. There were a few times where I missed the skip date and it was important to my budget to be able to skip the month. They were able to go back and do the skip before the cut-off date hit. They were very helpful with that and that was very appreciated. Just be careful that some shoes will run a little narrow. Pay attention to the design.
Hello Brandy,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed Aug. 25, 2023
Being a JustFab member was good. I liked the selection. I purchased a pair of shoes, and it was great quality. It was very easy to shop with them and they have good prices, but I dropped them because I was receiving so many different emails.
Hello Kristen,
We're glad you’re enjoying our products! Your feedback about our email notifications is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Aug. 14, 2023
I love JustFab. I got a bunch of new shoes from them. There was one time I ordered a pair of shoes and they were different sizes. They sent me a return slip right away and got it taken care of.
Hello Hoku,
Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Aug. 13, 2023
I saw a promotion for a discount on one item that I was interested in and I wanted to look through the selections. I purchased a bag that was an initial promo and that got me interested in the membership. But I didn't end up purchasing anything as a member and ultimately wasn't getting use out of JustFab, so I canceled the membership. The bag quality is good and I liked it a lot. I'm sure the other things are great too. I just wasn't in a season where I was gonna be buying a bunch of clothes. JustFab wasn't for me at the time.
Hello Kate,
We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 12, 2023
JustFab's selections are not that good. I just haven't gotten around to emailing them about getting out of it. They could have more comfortable type shoes and less of the crazy high heel types. As far as the website, it's good.
Hello Leanne,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Aug. 11, 2023
I bought some shoes from JustFab two months ago. They're good. Even if I canceled my membership because there's a tight budget now, it was easy to do.
Hello Patricia,
We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 11, 2023
You could get nice shoes for $10 if you're a member of JustFab, which made me decide to be one. The selections from the style expert fit me and match what I like as a person. The items have good quality. They last a very long time, which is what I like about them. Everything is protected so it's not damaged during the shipping and it's right on time. JustFab has varieties of shoes, whether you like heels or sneakers, and they also have sizes for big people's feet. I wear a size 12. So, I like that.
Hello Olivia,
We're glad you enjoy our unique styles and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Aug. 11, 2023
I first purchased from JustFab 10 years ago, and just recently, since I started working in an office environment and I had to get a little more dressed up, I became a loyalty member. I enjoy being a member. It saves a lot of money as well. I like the idea that you get extra offers and on the shoes, it's like a VIP price. There's the actual price and then the loyalty price. The selection matches to my style. So, that's pretty neat. There is a survey in the beginning, and they match to the questionnaire that I answered. It actually does match to all the selections I have approved. I haven't made that many purchases lately, but all the shoes that I have bought are very comfortable. About two times, I was charged. I forgot to skip. I called and asked if I could get a refund for those two months, and they did refund me. I really like that they were able to help me with that.
Hello Tracy,
We're glad you’re enjoying our products and the VIP membership! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed Aug. 11, 2023
I like JustFab a lot but I did not like that it charged me a couple of times for something I didn't even want. The first time, I asked if they could cancel me from the whole website and it wasn't done. The second time, so far, it seems fine. The quality of the shoes is good. It’s walkable and breathable, depending on the shoe that you get. The wideness should be a little bit more there but otherwise, it's okay. Customers should make sure they know about the $50 subscription fee. It’s fine print that they can't see. My friends didn't even know that it was $50 and I didn't know either. And so, I got charged for it.
Hello Trinidee,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 10, 2023
I've shopped with JustFab for about 15 years. I like their style, the clothing, the jewelry, the hats, and the purses. Finding a particular style is not difficult at all. When I signed up, they got my shoe size, clothing size, and they gave me options of the type of style that I like. You can go through that and pick all that stuff out, and they deliver to you exactly the products that you picked out, the style that you like to wear, and how you like to look. They're true to size, too.
I love the selection given to me by my style expert. I used to do retail. So, fashion is my thing. I like how they have everything set up online. It was easy for me if you are into fashion like that and are able to piece things together like that. I've been satisfied with the shoes, clothes, and jewelry I purchased. Go for JustFab. You won't be disappointed. Their product quality is superb. I've ordered there for years and the clothes and shoes have still held up. I have no disagreements.
Hello Saianya,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Aug. 10, 2023
JustFab runs sales from time to time. Over the years, I made some purchases during those times. I mostly purchased shoes. I canceled my membership becaue I found that the shoes no longer ran true to USA sizes. For example, I normally wear a regular size 8 and the shoes that I was getting were narrow and I couldn't wear them. I ended up donating my entire last purchase to Goodwill because that was better than having to send it back. I purchased eight items.
The clothing sizes also do not run true to US size standards. I would order things in my regular size and they didn't fit then I would order the next size up and it was too big. I just couldn't get things to work out anymore and I had trouble finding clothing that suited my lifestyle. They tend to market more towards a much younger generation. The skirts are very short and there are short shorts. The heels are very high, 4 inches and better. I was looking for things that I could wear to work and over and over again. These did not work for me.
When I made a purchase, it arrived timely and in good shape. It just didn't fit or suit me. If I were to recommend JustFab to a co-worker of mine in their 20s, I would say, "By all means, check it out." But if I was to recommend to a co-worker in their late 30s and early 40s, I would say, "Beware." If I was gonna recommend it to a co-worker in their 50s to 60s, I would say, "I found it to be unsuitable." We have a dress code at work and I would say more than 80% of the things sold on the JustFab website wouldn't be allowed in our workplace. I now work in a food processing facility. Skin tight jeans and jeans with holes in them, clothing that reveals too much, and clothing that's too tight don't stand up to any of the dress codes that are in employee handbooks in our workplaces. JustFab needs to upgrade its offerings. They're trying to be affordable but people who buy clothes that they can use that will last a few years are gonna pay more. I certainly did.
Hello Cheryl,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed Aug. 10, 2023
I've been a JustFab member forever, and I used to really like being one. I'm not as happy with them as I used to be, but not because it's not a good program. Sometimes I would forget to opt out and I've gotten billed because of the fact that they only let people opt out by the fifth of the month. That's a pain, and the only reason why I haven't canceled with them is because I have a lot of credits built up because of months that I didn't catch it in time.
I bought two pairs of sandal wedges a month ago, and I really like them. It's the first pairs I found in a while. In the past, I used to really love their shoes. The style of shoes has really changed over the years and I have very rarely found a pair of shoes I like. Also, they are discounted shoes, so the quality is not top-notch, but at the same time, it's $40 for a pair of shoes. For what people are paying, the quality is decent. I've rarely returned stuff, but I have one pending right now. I generated the label before the 60 days, but I shipped it back after that, so I don't know if JustFab is gonna accept it or not. Hopefully, they will.
Hello Janett,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Aug. 10, 2023
I've purchased with JustFab once, and it was for a pair of gladiator sandals that are very good quality. It has a zipper in the back where the heel is and it has lots of sparkly things. Navigating the website was fairly easy, and I like the fact that I got the first pair for $10 and they seem to be reasonably priced for future purchases. All in all, JustFab has been great, and I would tell people to order.
Hello Heather,
We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Aug. 10, 2023
The site of JustFab is very user-friendly. I can find whatever it is I'm looking for by searching or just browsing. They have almost every style that I like. I bought a pair of shoes, like Birkenstock-looking sandals. They're a platform. I really love those. Their shoes are really good when it comes to quality because I have several pairs of their shoes.
Hello Ebonie,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Aug. 10, 2023
I love that there are a lot of shoes to choose from. Everything that's trendy, you can find it in JustFab. It's also amazing that it's literally $10 for your first pair. The one that I got was really comfy. It's short heels, like a sandal. And with me out of the country, I was dancing on it for six hours and my feet did not hurt at all. The quality is good. Mine hasn't been broken yet. I've had it for almost a year now. It fits perfectly well too. They also have a lot of sizes to choose from, which is amazing because they have smaller and also bigger feet. I'm really satisfied every time I purchase something.
Hello Kyla,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Aug. 10, 2023
I've never had a bad experience with JustFab. If I can't afford it, I'll skip a month. They allow me to do that. But I feel like I can't cancel my membership or I'm gonna lose all my credit.
Hello Tanya,
We're glad you’re enjoying our products and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Aug. 10, 2023
I had seen some shoes that I liked at JustFab. Finding the items that I was looking for was easy. I bought two times from them and I like their prices. I was able to buy one for $10 and the other was 50% off. The sandals that I bought were also very comfortable.
Hello Javettalyn,
We're glad you’re enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 28, 2023
I love that JustFab has extended shoe sizes because I wear a 12, and I like that I can skip a month. I also like that there are shoes and clothes. The scrubs are nice, and I like them because I work in a hospital. On the other hand, the quality on all the shoes isn't great. For some of the loafers, maybe I just need to stretch them out a little more, but I just got some shoes with the buckles and the buckles on the front broke immediately. I wore them twice and I didn't think I can return them because they just randomly snapped off and broke.
Hello Alana,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 26, 2023
Sometimes they run too small when it comes to the shoes. But their style selection was fine. I bought a great bag from them.
Hello Laetia,
We're glad you enjoy our unique styles and selections! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 26, 2023
The quality of their products isn't good. I tried to get a few things the other day and I was highly disappointed. One shoe fits and one thing doesn't. It's put together very badly. They should step up the quality of their product. Very dissatisfied. I'm gonna cancel my membership with them.
Hello Jodi,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 26, 2023
I bought a pair of boots from JustFab and the quality is great. But the options are a bit limited and I feel like there could be more variety with JustFab. Also, I couldn't keep up with the membership, so I decided to cancel it. But other than that, I would really recommend what they have to other people.
Hello Palesa,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 25, 2023
I've purchased a few times from JustFab and I plan on purchasing again in the future. Ordering from them was easy. Their selection is good. They also picked out cute shoes, but they just weren't something that I'd wear. My first purchase was an over-the-knee boots. The shoes were pretty. The quality was really well. But they were not comfortable at all. They were very painful for my feet. I ended up having to take them off halfway through my event and walking in the street barefoot. It was just the way it arched the foot. It put a lot of pressure on the ball of the foot to where it was unbearable. But I would definitely recommend JustFab to a friend.
Hello Nikole,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 25, 2023
They have a good variety. The product is also worth the amount you pay.
Hello Abbie,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 25, 2023
I like the discount prices on shoes. The shoes that I've ordered from JustFab have lasted longer than shoes I've got in other places. They have good selection and good options for shoes especially depending on what season it is.
Hello Kd,
We're glad you enjoy our promos and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 25, 2023
The traveling bag was cheap. It was $15. The quality is good. It was accurate to what I saw on TikTok. JustFab is a good thing if you don't mind doing the subscription. The only thing that made me cancel it was I didn't want to be paying every month to get items. I just wanted that one item.
Hello Jena,
We're glad you’re enjoying our products and promos! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 25, 2023
JustFab has a great selection of different styles. But the quality of the shoes wasn't to what I'm accustomed to wearing. When I got the shoes, I kept three pairs and sent the rest back. But the return process was smooth. I did everything through the app.
Hello Candis,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 25, 2023
The quality of the products is great and I love the deals. I love that JustFab has my size available 'cause I'm on the bigger end. I just wish that sometimes there could be some more newer styles.
Hello Oshin,
We're glad you’re enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed July 25, 2023
The quality of the items has gotten worse over time. It's cheap, feels cheap and looks cheap. It's not made to last. I used to like the shoes and the quality for the price, but I don't think that I'll be a returning customer anymore.
Hello Essence,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 21, 2023
I sometimes try to look if there's something I like. I have a pair of sneakers that I love. I also bought a pair of high heels. They're lovely, but very uncomfortable to wear. But I recently bought a pair of sandals. They're lovely, but they're starting to peel like an orange.
Hello Maria,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 19, 2023
JustFab offers quality products, and I like the website. It's easy to navigate through. I also like the selection that they pick, and my favorite item is like a sponge. The product is infused with soap. I enjoy my experience with JustFab. However, I've been with them for so long and they only let the new people take advantage of special offers. I don't like that, but that's how they reel people in. They get the $10 for the new shoes, but once they get them, JustFab is back to taking it off their membership. If the pair of shoes is $10, it should be $10 for whoever. Other than that, I would tell people to order from JustFab. I like the product and everything comes like it's supposed to. I've never had a problem with anything broken or damaged.
Hello Damisty,
Thank you for taking the time to leave a review. Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 19, 2023
I like the shoes on JustFab and I utilized them recently. It's easy to find the stuff that I like and their website is user-friendly. Not too long ago, I availed of their buy one get one free offer, and my favorite purchase so far are the platform shoes which are 5 inches thick and open-toe. I would tell my friends that they can go on JustFab and find something that they like.
Hello Charlette,
We're glad you enjoy our unique styles and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 19, 2023
I canceled with JustFab because the shoes I ordered didn't fit right and they didn't have any other options for what I was looking for. I've purchased in the past, and it didn't work out as well. I have wide feet, so none of the shoes that I've seen would fit my feet.
Hello Kylie,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 19, 2023
JustFab's style expert is cool and sometimes I'm picky, but it's not so hard to find what I want from their website. I bought a low heel shoe recently and the quality is so good. When I wear it, everybody would be asking where I bought it. I also love the Teagan Heel bootie that I got from them and I have the other one in the cart which looks like a Timberland. I told my family about JustFab and they love it. I told them that when they first join, they can get an item for $10. Once they skip the month, they won't be charged the store credit or have a store credit, and once they're a VIP, they can get a lot of discount because I see discounts all the time.
Hello Dana,
We're glad you’re enjoying our products and VIP promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 19, 2023
Justfab offers affordable prices for stylish fashion as well as convenience. It's easy to purchase and make returns. I purchased a pair of shoes that was on a short sale, and they didn't end up working, so I had to return that pair. Also, I don't purchase on a regular basis, but I recently bought a pair of flats that are very cute. Overall, the shoes are of average quality, but for the price that I'm paying, I'm getting good value.
Hello Tiffany,
We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 18, 2023
The items presented by the design team are really nice. I've bought boots and another pair of black heels. They're sturdy and I've been using them for a while.
Hello Prachi,
We're glad you enjoy our unique styles! We are also happy you enjoyed our items! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 18, 2023
I've gotten a sneaker and a winter boot, and I like them. JustFab have nice prices for quality shoes and I get subsidized prices. It's just sometimes I forget to skip the month and I get debited. So, people should watch out for that. It's not possible to make a refund for that so, always remember to skip the month. That's one of the reasons why I canceled my membership.
Hello Chioma,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 18, 2023
I really enjoyed the sales. The deals were really great. I have enjoyed the pieces that I've bought. The caveat to that was I felt like everything just sold out very quickly. So you had to be fast on your feet. But the quality of the products has been good. Definitely not high quality, but definitely a middle-market thing. I did a few returns and there were no issues. The process was simple and straightforward.
Hello Julia,
We're glad you’re enjoying our products and promos! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 13, 2023
The shoes were cheaper if I was a member or sometimes, I already paid for them so all I had to do was order them or figure out which one I wanted. I ordered not that long ago because I had so much credit because I had just been paying JustFab. I purchased some sandals and they were nice. Some of the heels that I have had gotten tighter. I used them once and the quality deteriorated. The glue from the shoe came off after one use. But the sandals and the boots are fine.
Hello Lisbeth,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 7, 2023
Lately, I've been leaning more towards JustFab's shoes. I'm considered a VIP and I'm able to get them. My favorite items so far are some wedges. They're more of a floral print. I got three different colors of them. They're good. I recommend everybody. Especially when it comes to some shoes and they couldn't find certain shoes in the store, I always tell them to go to JustFab.
Hello Artrice,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 6, 2023
I like the cheap price of the shoes from JustFab and the quality is good. I haven't got a pair that I haven't liked. I get compliments all the time on my shoes and my favorite pair is a lovely pair of boots. JustFab should keep up the good work. It's very easy to find the item you’re looking for in their website. You type in what you're looking for and it's all right there.
Hello Candy,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 6, 2023
All my shoes are from JustFab. I like their products. Quality is great. I like the perks of a VIP member. I've been a member since I was probably 18. I'm 28 now. I like a lot of discounts that they give. I like the cost with the VIP membership. If I didn't have the VIP membership, then I wouldn't go that route. I like the quick response. If I have a problem, they take care of it very quickly. If I need another sizing, typically, if they have it, they'll send me the size that they have. Their customer service reps work hard. They always solve whatever issue I have. Overall, being a member of JustFab is convenient. Their product is fantastic.
Hello Chrisalee,
We're glad you’re enjoying our products and the VIP membership! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed July 6, 2023
I went to Google and saw some JustFab shoes that I really liked. One of my favorite items that I got is the clear shoes with the strap over it. It blends in with all the colors. You could put on any dress, and you could put those shoes with anything. I really like it because those shoes are very in. I do like that JustFab has this special going on right now where anybody could take advantage of it. So, if anybody wants to be just fab, they wanna take in consideration the sales that they got right now. Sometimes you're not gonna find those sales, which totally is a bummer. While it's still hot during the holidays, everybody's throwing out their sales.
Hello Sanjuana,
We're glad you’re enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed July 6, 2023
JustFab has a good selection of shoes and there are good deals on them too. The styles are very seasonal though. I understand why, but sometimes, I'm looking for more out of season stuff 'cause I work in a lab and my job requires I wear close-toed shoes. Also, because they are shoes and you can't try them on in store, their sizing is a little iffy. It's either way too big or some just fit. It's not like how a lot of brands are wherein they're all too small or too large. JustFab's shoes are very back and forth, so I've had to return a few things here and there, and for the most part, it's fine. However, there was a time when I returned a pair of shoes and I got another one in exchange, but they still didn't fit 'cause they were so far off. I was going to make a return again and JustFab didn't let me, which is not that big of a deal. I paid 10 bucks for them.
Hello Jessica,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed July 6, 2023
I bought some shoes and a couple of dresses. I like the dresses better than I like the shoes. ‘Cause I have bad legs, so I need cushioning and their shoes don't really have that. The selections suggested to me are okay but not really my style. I have a very particular style and it's not available in a lot of places. Check JustFab out and see if you like anything before signing up.
Hello Alyssa,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed June 22, 2023
I've been getting shoes from JustFab for over 10 years. I like the quality of the shoes and the price. I also like the array of things. It's not stuff that you see everywhere.
Hello Jamala,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 21, 2023
I purchase mostly shoes from JustFab. Every once in a while, clothing. They make it easy to purchase items. I have a profile saved that has my sizes. When I'm looking for items, they don't show out-of-stock items in my size, which makes it nice. They have a really seamless app. They also make the process of returning items smooth. They do it all online. You can just select which item you wanna return and print out postage. They even have an option where they'll send you the postage. The quality of the products is okay. I don't think they're the best, but they're not the worst. I don't know if SHEIN is super third quality. It’s bad. But JustFab is quite a bit better than them. They also have good options and styles. Also, the delivery is usually shorter than a week.
Hello Sarah,
We're glad you’re enjoying our unique styles and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 17, 2023
I didn't expect to have too much of good quality for $20. But I wear a size 9, and the 9 felt like a 8. I couldn't wear the shoes at all. My biggest problem with JustFab was that I was supposed to get a credit, and I didn't know how to redeem the credit on there. I called to get it canceled, and they said, “No, we'll just give you credit.” But I never was able to redeem credit. Also, the $40 a month taken out of my account for the VIP membership was a little bit too much for me. When I call them, they're constantly trying to grill me to stay and giving me a credit that I can never redeem. So access and shopping was good. As far as quality, it’s fine for the price. But they have a big competitor, which is Amazon, that would get you your shoes within a day versus having to wait a week with JustFab.
Hello Shayla,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. We would like to discuss further our product sizing. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 17, 2023
I like what JustFab does and what they have. 90% of the time I love the stuff I've got from them. I get exactly what I order. But when I got the pair of waterproof duck boots, one of them is missing a metal loop to put the shoestring through. And another pair that I got wouldn't even fit. Other than that, I like that I could bank a bit of money and be able to do this, especially for a single mom, where I don't have money for myself. But it would be nice to be able to pause for more than one month and be able to say, "Can I just pause this for like three months?" So I could get on my feet, do what I need to do and go back and order. I would like a company to be more responsive to life changes in people's households.
I would like to pause sending JustFab money for six months and pick up again. It was important to me to try to stop that, but I couldn't because the guy pretended like he didn't hear me. But I knew he did because I'm in social services. I work in EBT. I know the signs. He got nervous, and he just kept saying, "I can't hear you." But what am I gonna do? I know he's not from here because he could barely speak English.
Hello Marriah,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would like to discuss further our product sizing and quality. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 17, 2023
The products I bought from JustFab have been fine. They're definitely not the best quality, but I like them. They're not super expensive, so you're paying what it's worth.
Hello Isha,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed June 15, 2023
The choices are awesome. My only regret is that most of the ones that I loved were always sold out by the time I was getting to them. Other than that, the shoes were of great quality and were fairly priced. Customer service was always helpful and I love that people could leave reviews so that other people could see what the products were like.
Hello Leslie,
We're glad you’re enjoying our products! We are also glad to know that you are satisfied with the help that was given by our Member Services Team. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed June 15, 2023
A friend of mine went on JustFab's site, and she purchased some shoes, and I liked the shoes. I went on the site and I purchased a few myself. That was good. I was satisfied with my purchase. It's good quality and it is true to size. I’m an 8.5, and it came, and it wasn't too small or too big. It was my size. So it's true to size, and I feel confident because I was shopping online and because it was my first time shopping online. I normally go into the store, and to trust that I got what I ordered was very good.
When I sign up, I got a discount on my shoes, so I bought three pairs of shoes. I got the first pair for $10 ,which was really good because I just came to the country and I was looking for some shoes that are reasonable and that fits my style. The company was able to provide that by giving me a VIP membership discount. There is a particular shoes that I really like, but it's not on the site anymore. So, I keep going back to look because I'm really interested in it. It's a bootie wedge and it is lace-up. It's a nude color.
Hello Shaya,
We're glad you’re enjoying our products and VIP promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 15, 2023
I like to buy stuff from JustFab for the kids and I've purchased boots, too. It's convenient and I love the shoes. I like to wear flat boots where the style is high, like up to my kneecap. I like the fact that when I put them on, they stay stuck. It doesn't come down, like how some boots come down. And they're comfortable and don't make my feet hurt. Also, they have so many deals, I just take the opportunity of it.
Hello Olga,
We're glad you’re enjoying our products and promos! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed June 15, 2023
They have good shoes for a good price. The selections are good.
Hello Jonte,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 15, 2023
I like the quality of the products. However, I'm upset with JustFab because of my package. I have a package that I exchanged. They said that they didn't have the size that I wanted. I haven't received the package which I've been waiting for since February.
Hello Kamyla,
We're glad you’re enjoying our products! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed June 15, 2023
The shoes that I got from JustFab was decent. It wasn't anything great but it matched the price. They're blowing up my emails though. They're all over me.
Hello Jazmin,
We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 4, 2023
I love JustFab. I've told people about it. It's pricey, but I always shop there. I did the style expert for the shoes because I don't like my shoes too high. But for the clothes, I look at the style and see if they have my size and I just go from there and hope that it works for me. I like the style of the shoes and that I could just get a shoe and an outfit. And you could choose the outfit, whether it's work, casual, cocktail dinner. I purchased something for my auntie from there and she loved the quality of the clothes.
Hello Dianne,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 4, 2023
I purchased some high thigh boots, and then some other ones from JustFab. The delivery was fast. They have good quality. I could wear them all day.
Hello Martha,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 3, 2023
I was looking for a pair of shoes for someone who liked what was on JustFab. Then, I accidentally signed up for a VIP membership at JustFab but the gentleman I got helped me get out of it quickly. I then got my order and the recipient loves the shoes. I also thought they were cute. I've gotten some other items before from JustFab and I've never had any issues. So far, I still have the pair of shoes that I bought from them and they're pretty good. My girlfriend, on the other hand, likes hers. So, I'm assuming that the quality is the same.
Hello Ashlee,
We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed June 2, 2023
I have been purchasing from JustFab on and off for about five years. I like the different selection or styles of shoes that I can purchase. They're good quality too. The style expert sometimes shows me things that I like and then I browse as well. I also like the different price range in JustFab. Another thing that keeps me going is I like that periodically, through different holiday seasons, they have different sales that I can take advantage of. Those are all things that have been motivating to me. I usually buy shoes the most but I also purchase accessories as well.
Hello Tanesha,
We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
My sister had JustFab and I thought it would be something good to do for myself. They customized items in the beginning with most of the stuff that were my size and stuff that I would like. Also, it was easy to navigate through the website. I like the bags and I got good deals mostly on then. The quality was good. My favorite would be the cute, little clear, hand mini handbag. JustFab is a good way to make sure you take some time off for yourself and get yourself something in the midst of everything as long as make sure you have the money.
Hello Nakisha,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
My experience with them has been pretty good. But I ordered some shoes and they gave me the wrong size. So, I had to send them back. Other than that, I haven't had an issue. The quality of the items is excellent and they have a good selection of items on the website. But it seems like they run out of sizes pretty fast.
Hello Myshanic,
We're glad you’re enjoying our products! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
There was an advertisement for a specific shoe and I really liked it so I got them. They're comfortable. JustFab is great and easy to use but I only wanted that shoe and I’ve discontinued my membership.
Hello Maria,
We're glad you’re enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
There were some shoes that I wanted not too long ago and JustFab had them. So, I decided to sign up for the membership. If I think of something, my husband or I would do the research and if JustFab has it, then we'll get it. The shoes I’ve bought are very comfortable and cute. The wear and tear or how long I can keep them is good. Considering the price that I'm paying, it's a steal. A boot with the heel is my favorite purchase from them. I can throw them on with anything.
Hello Brittney,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
JustFab had a good deal on boots. Everything's quite easy to find on their site. It's also easy to select that I don't wanna pay for the month. Sometimes it's not always my style, but they have cute things regardless. I got a couple of clothing items and some sandals recently and they have high quality. There was also one pair of leggings that I really liked for their color.
Hello Olivia,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
I’ve been a member of JustFab for probably three years and the VIP credit is my favorite perk. Every month, you're given a specific credit and if you don't use it, you can use it later on. It discounts some of the items. I've gotten a few pairs of shoes and they’re good quality.
Hello Rosa,
We're glad you’re enjoying our VIP membership and member credit usage! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
It's hit-and-miss with JustFab. For a lot of the shoes, once they came, they were very low quality. I have an 11, 12 narrow foot. Maybe it'd be different if I had a wide foot. Maybe I'd be happier. My life is so busy that I didn't have time to deal with refunds so I just gave them away. It was terrible. I've had a better situation with clothing. I got some cute things. But there have been some things like this vest that was full fur. It was shedding as it was coming out of the bag. I lost my taste. When I first started ordering from JustFab a long time ago, they were good. But the quality has changed. I'm never going back.
Hello Antone,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed June 2, 2023
JustFab charged me five times. I thought I was making a four-time recurring payment, not five. I understand January, February, March, April, but they took another out in May. If there's a system that says, "Take it every month," they got to have a system that says, "Stop. We already got our payment." I wasn’t very happy with it. I had to call their payment service and they looked into it. They saw it and stopped it. I got my money back. They took care of me but it was still an inconvenience.
Hello Albert,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and monthly charges is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
Everything was good. I like JustFab. I like that they have the deal in the beginning where you get your first pair for 14.99.
Hello Jasmine,
We're glad you’re enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
There were a lot of things that weren't clear on their web page, but I figured it out. But the incentive programs that they have for members are pretty good. I did a promo for my first order, where everything was super cheap. But the quality wasn't the best. I've experienced better quality elsewhere. Also, JustFab should clarify the membership a little bit better on their ads and on the website while you're signing up because I didn't get a really good clear idea of what the membership program was.
Hello Katie,
Thanks for sending your review! Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
I thought the discount with JustFab would be worthwhile. A lot of the styles tend to be very repetitive. So, once I have one of one kind, I don't really need to get more. I don't often find styles that I love, but when I have gotten pairs of shoes, they were pretty good quality and I get quite a bit of wear out of them. The shipping is fairly quick.
Hello Britni,
We're glad you’re enjoying our products and promos. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed June 2, 2023
I ordered a pair of shoes. Anything else was on a wait list. JustFab never got back to me and I just canceled that. They didn't have my size.
Hello Crystal,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
I'm more into shoes, and Justfab has a variety of options. Their shoes are great, but the quality is hit or miss sometimes. I had one which did not look sturdy, especially long boots that go to one's knees. I also got a top and it faded after two washes.
Hello Namrata,
We're glad you enjoy our unique styles and selections! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed June 2, 2023
JustFab has cheap shoes. I bought some shoes, but it was too big for the size that I bought. So, I returned it. There was a promotion that VIP members got the first pair of shoes for $10. So, I got with the promotion, but I didn't know that I have bought a membership. After that, I have to consume $40, which I didn't because nothing wound up fitting me as well. Then I have to return it. So, I just paid $40 for nothing. I talked with the customer service about the membership. They said that to get a pair of shoes for $10, I had to buy the membership but I didn't see that part. They said, “No. It was in terms and conditions or something. I'm sorry, but you have to pay.” I was very dissatisfied.
Hello Britney,
Thanks for sending your review! Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
My experience with JustFab has been a good one that’s why I’m still there, for years. I like that they have a wide variety of selections. I got these black thigh-high boots and they stay low around my thigh. It's good quality. I would love to shop there more, but it's a little high in price for me.
Hello Kelsi,
We're glad you’re enjoying our products! Your feedback about our pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
I like the low prices that are available with JustFab if you sign up to be one of the VIP members. However, it can be hit or miss. Sometimes they'll have something good and other times they won't. You have to check back sometimes and see what they have. It varies a lot. I like their products. Some of them are nice, some of them are fun and you can try out some new fashion. But they're not particularly high quality. The shoes in particular do not have amazing quality, but the clothes are alright. I've been meaning to cancel my membership, but it's hard. You can't cancel online, so you have to call them. It's not the most straightforward process.
Hello Alex,
Thanks for sending your review! Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
I like the good deals and offers from JustFab. The quality of the product is really good, too.
Hello Sydney,
We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
Their price is affordable. They're very good quality, too.
Hello Elizabeth,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 2, 2023
There was only one pair of shoes that I like the quality on and the rest were not up to par. The really popular one sold out. It happened to me a couple of times. I wish that JustFab wouldn't charge us automatically. Also, there could be better quality stuff continually, not just on one or two products that people promote.
Hello Mary,
Thanks for sending your review! Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 2, 2023
If you're looking for some new shoes and you don't know what you're looking for or you're looking for a website that has a lot of options, JustFab has a lot of different styles. It's cool that they update as well. Every month there are always new styles and they have something to cater to everybody's taste, so if there's a bunch of stuff that you're not into, the odds are you're gonna find at least one that you like. There are high heels, boots, flat shoes, and sandals. Whatever people are looking for, JustFab has an option or two at least, if not more than that.
I haven't gotten anything in a while, but when I got my first pair, I got them really on sale. People get their first pair for a discount, and it was definitely worth it. It was double what I paid for it and it wasn't thousands of dollars type quality, but it was good quality for the price. They held up, and they were nice. Also, the selections by the style expert is 50-50, but there's usually at least a few options that I would definitely be interested in. It's hard for somebody that's not you to figure out what you want.
Hello Nicki,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed June 1, 2023
I love JustFab's clothing, and they've got great deals. So, I became a member. As a member, if I want to skip it, I can, and if not, I can use the money towards a purchase. The customer service reps are super great. They always correct anything that needs to be fixed for me. I did the 80% sale with them, and I bought $500 worth of things because the discount was insane. Their leggings and biker shorts are my favorite items. The quality is the best.
Hello Jasmine,
We're glad you’re enjoying our products and VIP promos! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,Zeth
Reviewed May 30, 2023
JustFab has good stuff. You just have to get your right sizing. When I bought the shoes, the quality wasn't bad. The clothing for the most part has been okay.
Hello Cindy,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 29, 2023
I've been shopping with JustFab for well over a decade and I've had really great experience with their customer service team. If there was a problem with the size or if I was like, "You know what? I just don't love it as much as I did in the pictures," they're very quick to say, "Here's your return label," and I instantly get my credit back on the account or refunded for my purchase. I love the quality of the products. I've noticed the prices have gone up in the past few years just like everything else. It used to be 39.95 and it looks like the prices are all over the place now. For the price and given that, today, I can go and buy a pair of sandals or something on Amazon, I'm a little bit more towards going online and buying shoes elsewhere. But 15 years ago, when I first started using their service, it was groundbreaking to me.
I'm not loving the styles so much anymore. Maybe it's because they're aiming at a much younger generation. Anywhere I try to shop now, it's almost like the early 90s styles are coming back and I lived through that. I'm seeing stuff in stores and I'm like, "I had that." I've seen Spice Girls shirts for sale. I had that cassette tape back when that was a thing. I'm a huge fan of JustFab. I don't shop there as much. I've got a lot of credits that I've had for years and I just can't find anything except for the trench coat that I recently bought. It was amazing. There's just not a lot of more classic styles for the customer base that they've had for so long. The company hasn't grown with us.
Hello Savannah,
Thank you for taking the time to leave a review. Your feedback about our pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 29, 2023
I love the quality of everything except for particular active wear. The fabric is not really stretchy and does not have much give when it comes to their pants or shorts. Also, they don't have a lot to choose from. If they were to do better with their clothing line and their active wear, I would buy a lot more. I would like to see more variety of clothes. I love their clothes, but they don't really have a lot to choose from. When I first started, they did shoes, which is great 'cause I love shoes.
Hello Tyree,
Thank you for taking the time to leave a review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 25, 2023
Justfab is a very easy website to navigate, and they're very hassle-free. I don't get bombarded with a lot of emails, which is great. I'm a shoe fanatic, and I love their shoe selection. There's a wide variety and sometimes, I like the outfits that they pair up with the shoes, so I'll buy the outfit as well. The deals are great, and most of the items I've gotten, I haven't had a complaint about the quality. The size fits, shoes and clothes, and it’s usually what you see is what you get, which is a good thing. I even get a lot of compliments on the sneakers I purchased about a month ago.
Hello Melva,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 17, 2023
I liked JustFab's shoes at one point. Back then, I got a lot of boxes from JustFab since I'm a boot girl. But now that I got older, I can't wear as many heels, so I'm moving into flats. It's hard trying to find flats on their website and my job requires a dressier shoe. Also, they don't cater to my clothes because of my size. So I can't even get any clothes on there. But the platform shoes that I got from them are great. Overall, JustFab is good. I like the fact that they take out the membership fee every month. You can also have the ability to go and pause it. Also, if you want to go in where you don't have any money, you can still shop around because they already have that prepaid credit option.
Hello Dee Dee,
We're glad you’re enjoying our products and the VIP membership! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 16, 2023
I like JustFab’s quality. You can tell that it's not made by anything cheap that could easily be ripped or scuffed up. They have a very diverse selection of shoes, jewelry, purses and clothes. I also like it when they go by the seasons of the year. The seasons change and you can tell which season these clothes are specifically for. You can wear some T-shirt dresses all the way until the fall and there are some that you can't. But majority of the time, what you buy is usually what you get.
Hello Asia,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 16, 2023
JustFab's selection is good. I bought shoes three months ago and everything was fine.
Hello Desiree,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 16, 2023
JustFab has things that I can't find in other places. They have unique pieces. I've ordered shoes, clothes, and purses. They have great quality.
Hello Dorothy,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 16, 2023
I like the variety and the sale prices at JustFab. I bought some boots during wintertime. I like the quality. The only thing I don't like is if I forget to skip a month, I get charged. People can go in there and shop when they get ready, not feel pushed to shop. A lot of times, I don't have time or money.
Hello Shamika,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 16, 2023
I canceled JustFab a couple of years ago but they never canceled my membership. I went ahead and recently bought a bunch of shoes because I didn't realize I had all those credits when I was supposed to have canceled it. Now, I need to submit to re-cancel again. It's a great product, but I don't use it enough.
Hello Soni,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 16, 2023
I ordered a pair of heels and some flats from JustFab. The flats were fine, but I have to return the heels. They're a size seven, but they fit huge. The shoes are not the most comfortable. Not only were the heels huge but they also felt tough. It'd be hard to break them in. The last time I did a return, it was easy. This time around, they do the Happy Returns. I've done Happy Returns for other companies and they tend to be easy as well.
JustFab used to have more selections on the flats, but they don't have that much anymore. A lot of them are more boots and heels, and sometimes you need regular flats. I was gonna call to see if I could cancel my subscription because I always forget and they keep charging me 40. But I wanted to figure out what happens with all those credits once I do.
Hello Araceli,
Thank you for taking the time to leave a review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 16, 2023
I bought a pair of wedges from JustFab. They have a lot of options and the products have good quality. I did a return once in the very beginning due to the sizes, and the process was easy.
Hello Trena,
We are glad you are enjoying our products and return/exchange process! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 16, 2023
JustFab has a lot of nice springy stuff collection and as far as wintertime, a lot of boots. They are sturdy. I purchased clothes from there as well. The clothing is nice and it fits. They could add to their selections but other than that, they've been good to me.
Hello Ellecia,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 15, 2023
I like heels and it was very hard for me to find heels that were high in height but also had the little platform at the bottom so my feet wouldn't hurt too long. I bought a lot of shoes and sandals from JustFab. It made it easy for me to not have to go to the mall and get overwhelmed. Recently, I started getting into buying clothes from JustFab, which I like too. They had a buy one, get one 50% off sale, and I also took advantage of the sales when they marked the shoes down that were really expensive. They were $49 and then they were on sale for about $10. They offer $40 or $50 off if you spend a certain amount of money. They also give you reward points to use on things. I get my stuff shipped on time. I always get my tracking number. I always know where everything is.
The style expert does a good job of keeping up with what I suggest. I like that I have the option that if that's not what I want right now, I can change it for a while. One of my heel options was wedges, and then I decided I didn't like them anymore. So I put them off and I didn't get any more wedge shoe suggestions in my monthly showroom. My favorite purchase was the heels that I don't have anymore, but they were the prettiest black and gold heel suede. I had never seen a shoe like that and it was so beautiful. It was a good high heel. For the most part, the quality of the shoes is really good. But the boots could stand to be a little bit better with the heel part. I've had some shoes fall apart at the heel and I didn't wear them that often.
Hello Z'aundra,
We're glad you’re enjoying our products and promos! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed May 14, 2023
I was familiar with JustFab's products and I like it. A couple of months ago, I got shoes and a bag. I noticed that the selection I'm given has changed. It used to have more up options that I like. This time when I shopped, I only found those two items that I liked to purchase. Their bag selection has changed drastically as far as what I like. Before, I really couldn't pick. But this time, I didn't really like anything but the bag that I purchased. That aside, the quality is still the same. I have a few bags and purses from JustFab. I had some for years and they're still intact. They're still gently used. The shoes are also still good to go. JustFab has good quality shoes and purses. Their prices are fair too.
Hello Jasmine,
We're glad you’re enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed May 13, 2023
I like JustFab for the most part. It's been good for me so far. I like the style and variety of the shoes. It's not more so for comfort because when I started out, I had five-inch heels. It wasn't hard to find items there. The style expert selection is not bad too and I can always choose something different other than what they pick for me. The quality of the items is not bad. But there was a time I bought some boots and when I wore them, the heel broke. That aside, I love JustFab. You just gotta remember to skip the month if you don't want them to deduct the 39.95 from your account.
Hello Latisha,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to also assist you with your membership concerns.
Best,Zeth
Reviewed May 12, 2023
I joined JustFab because of the shoes. I've since broken my leg and I can't wear heels as high as they have. They either have heels that are too high or just flat. Nobody wants that. There's not an in-between option usually. A lot of times, the products I ordered didn't fit. By the time I got around to returning them, I couldn't and I ended up giving them to someone else. I'm not really that pleased. It's a hassle to return stuff. You have a certain amount of time and if it's not within 60 days or so, then you can't return. Another thing is the things that I want are always out of stock. It doesn't make me want to go back online because the sizes of things that I like are usually not available. I'm getting ready to cancel it. I don't even really use it anymore.
Hello Jennifer,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 11, 2023
I randomly order from JustFab. They have a lot of stuff. I like to look at it because it could be something I need. Sometimes, when the sales come through, I can't pass them up. I've been a member since 2018. The website is easy to use. It's just sometimes they show the ads on Facebook and when you click on them, JustFab makes you sign in again. You're like, "Okay, I'm gonna sign in through Facebook." On my phone, I can get right in.
I really like the quality of the products. I don't feel like they're cheap shoes. I have quite a few of the pairs of boots I bought and I love them. One would be the last pair of gym shoes I bought. I really don't get disappointed. If it's something that doesn't work for me like it's too big, I will send the shoes back and try to exchange them. When I did a return the first time, it was really cool how fast it was done. It was no hassle. I had a little package that came in and I was told the shoes were to be put in the box. I went to the FedEx store and gave them the shoes. That was sent right back. That was the easiest stuff I've ever dealt with. JustFab sent the replacement pretty fast, too.
When ordering, you wanna make sure you get it right the first time. I thought I got it right the first time but the shoes were too big when they got there. They're still a little too big but I figured sometimes you walk on your feet all day and your feet get really sore. The shoes would still give you room to wiggle so I don't want it too tight.
Hello Taren,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed May 10, 2023
The heels I bought in 2010 were among my favorite purchases. All of their heels that came out in 2014 were my favorites too. When they have a sale or clearance, I try to save my points for that. For the most part, the items are of good quality. There were a few times when the heels were not stable enough but that was just that particular style.
I've had a good experience with them. Each month, don't forget to call by the 5th or go online by the 5th to skip the month. I forgot to do that a few times, so they charge you. Other than that, JustFab is really quick with shipping.
Hello Talitha,
We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 6, 2023
JustFab has a nice selection and reasonable prices. The last pair of shoes that I purchased was literally about $2.50. Both shipping and timing were good. I love all shoes and I don't have any complaints. I had a good experience with JustFab.
Hello Shay,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 5, 2023
Being a member with JustFab was good. I just couldn't remember to turn it off when I needed to turn it off, and they would take the money when I really needed it. So, I had to cancel it and do it when I'm ready to purchase. Still, I would recommend JustFab. I love all of the shoes. I've gotten about five wears out of one of the black pair of heels that I have and it's starting to show a little wear and tear, but during the time that I wore it, it looked really pretty with all of my outfits.
Hello Faith,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 5, 2023
I have always liked everything that I've ordered from JustFab, but the most recent one is my favorite. I got a good deal on a nice pair of shoes. I really like when they have sales, and most places don't let you combine sales with membership credits. Also, the shipping is always fast. If there is an issue, they usually take care of it quickly. I would tell friends that every style that I've ordered looked exactly like it looked online, and on the quality, I still have every pair of shoes that I've ordered from JustFab.
Hello Brittany,
We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 5, 2023
I like seeing the variety. Sometimes I wanna try to find a boot and I know can sort through them easily. I like the selections they give. They're usually dead on. Two months ago, I got sneakers, sandals and flats. The ankle high boots that I wear with everything has been my favorite purchase. JustFab is really easy to stay on top of. It's a fun subscription to do or not do each month.
Hello Rebecca,
We're glad you enjoy our unique styles and selections! We’re so glad to know you're satisfied with our products and the VIP membership! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,Zeth
Reviewed May 4, 2023
I've taken advantage of their special offers a few times and I'm good with the quality of the items that I've purchased.
Hello Voncea,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed May 4, 2023
I bought a shoe in February. They're not super high brand. But they're pretty comfortable for the low price. JustFab is very easy to contact. They almost give you everything that you think you want. So it's a very easy process. The only bad thing is the process to cancel it. You really have to fight for it because they don't want you to cancel. But other than that, they're good.
Hello Na Young,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
JustFab Company Information
- Company Name:
- JustFab.com
- Company Type:
- Private
- Website:
- www.justfab.com