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JustFab Reviews

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About JustFab

JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.

Visit www.justfab.com
Pros
  • Special first-purchase discount
  • Free shipping for VIP members
  • Personalized style quiz
  • Discounts for VIP members
Cons
  • Must pause to avoid monthly charge
  • Credits do not apply to sale items

JustFab Reviews

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    3 featured reviews
    How do I know I can trust these reviews about JustFab.com?
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    Page 5 Reviews 380 - 530
    Verified purchase

    Reviewed April 15, 2024

    I love JustFab. I get my shoes on time and wear them to work. I like the clogs that I bought. However, some shoes are good and some are not.

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    Verified purchase
    Price

    Reviewed April 15, 2024

    I have too many credits. I got signed up when I was in college a long time ago, then I kept forgetting about it. Justfab kept giving me credit while charging my card, and I'm trying to use those credits so that way, I can cancel the VIP. Their VIP credit is the only thing that I take advantage of. However, I have oddly shaped feet, so finding a style I want could be a little difficult for me. Besides that, some of items are good, and I've gotten compliments on them. For the most part, some of their shoes have lasted me so long, but I walk them into the ground.

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    Verified purchase

    Reviewed April 14, 2024

    My experience with JustFab has been great. I liked the different options of shoes that were more unique than what was already being sold at regular shoe stores out in the world. The selections are good. What I've seen are nice. I like them. The latest thing I purchased was a sweat suit outfit. The clothing items were good quality. I haven't had a problem with any of the clothes that I bought from there. I haven't bought shoes in a while. I feel like the shoes have definitely gone down in quality. I've had a pair of ankle boots that I purchased at least 10 years ago, and they are still going. I had to get a couple of things done like the taps on the heel. The shoes that I've recently bought have torn a lot sooner.

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    Verified purchase
    PriceRates

    Reviewed April 14, 2024

    I haven't ordered from JustFab in a while. The pricing got ridiculous and I'm mad because I missed to cancel it this month. They started to look cheap and the quality are not the same. They should change the way that they’re doing the credits now. Sometimes when it should be for two, they make it for one.

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    Verified purchase

    Reviewed April 13, 2024

    I use JustFab when I order stuff. It's a good app.

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    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed April 13, 2024

    The quality of the items I received from JustFab is really good. I got some thigh-high heels and they fit my size well, and I like the quality. JustFab had nice deals, especially when it's your first time buying from them. I found a couple of pair of shoes that I wanted and purchased them. Finding the item is not hard at all. It was self-explanatory. I just searched the kind of shoe that I was looking for and all the shoes that they had in that category came up. I like the setup of the app. It wasn't really hard to navigate at all. When you first sign up with them, they put you in the VIP program and even when I decided that I wanted to cancel it because I wouldn't be buying that many pairs of shoes on a monthly basis, it was even easy to find out where I had to go to cancel it. So, nothing was really hard to navigate.

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    Verified purchase
    PriceRates

    Reviewed April 5, 2024

    I bought a pair of boots. It's the loose ones with the heel on it, and they're very pretty. Lately though, it's been a little more difficult to find a style I like. Besides that, Justfab has the $10 a lot and they also do the VIP points. I've taken advantage of those. People can go on there, especially those who love shoes, and after a while, they gain VIP points. Justfab has good varieties and qualities and people can usually get them at a very good price. They also have ShoeDazzle, which a lot of people like.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed April 5, 2024

    With JustFab, I like that I can skip a month as far as my fees, and even though I canceled my account with them before, I was able to come back still as a loyal customer. It's been a great company, and I've told plenty of family members about it. They have great shoes and a nice variety of them. They always have my sizes in most of the things that I'd be looking for, and it's been easy all the time that I have ordered from them. I was also able to take advantage of the discounts that they had going on, and the shipping time was excellent. The quality is good as well. My favorite item is the moccasin shoes they had. They got the soft in-sole inside of them that I just purchased it. Those were very comfortable.

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    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed April 5, 2024

    I bought my boots from JustFab. They're to my knee and are pretty. Their products are good and the shoes are nice. The special that they have is good as well. If you don't want the membership, you could stop it then reorder it again in a month. The shipping is quick. When I order, I get them in a week. However, they have to change up a few things. I look at their website to see if they have anything new but I've seen a lot of the same things over and over.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed April 5, 2024

    JustFab has low prices on boots or shoes. The quality has been okay. But I don't like the fact that they force you to order something once a month. They give you a good option to call in and let them know you don't want anything on a given month but when I had to call the last time, I had to do three calls in order to get through.

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    Verified purchase
    PriceStaffRates

    Reviewed April 5, 2024

    My experience with JustFab has been good. I ordered some shoes for my birthday in February, and I loved it. Their product is excellent. It's not even time consuming ‘cause once people order, by the next couple of days they're there. I feel confident in the quality, and I love the prices. I like the picks that JustFab picks for me as well.

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    Verified purchase
    Online & App

    Reviewed April 5, 2024

    I bought many things from JustFab and I've been been using their website to order. You could save a bit from the selections given by their style expert and they have given me styles that appealed to me. I bought four pieces of a drape coat, a black one, a brown one, a red one, and a forest green one. But my sister-in-law loved the forest green one and I ended up giving it away. And I never got the chance to get a next one back because JustFab never brought it back. But those coats are some of my best coats and overall, I have no complaints about JustFab.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsRates

    Reviewed March 24, 2024

    I usually search for sales when I'm in JustFab for whatever type of shoe I need. I usually know what I want so I'll go in and look. Typically, I've been buying boots with them and I'll look internally on the website versus anything that's been sent to me directly. The quality has been just fine and with the prices being a little lower than maybe some of the other shoes out there, they're equivalent to what I pay for. I got some boots three seasons ago and I just now had to replace them because they've started to show wear and tear. I recently purchased three pairs of tall boots. I got one tan, one black and one copper brown.

    I'd recommend JustFab as something to try. When you order, you tend to get it quickly. The quality reflects what you buy so it's perfect. I've never had any issues with customer service. I've bought something and had to return it and it was a super easy process. You go online and tell them why you need to return the item. You get information that you take to UPS, take a box and they do it all. The only thing that I've found is I have to continue to buy a size up. I'm normally in a 7.5 and in boots, I started buying an 8. But this last round that I just bought, within the last three months, I probably could have gone up a size even to an 8.5.

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    Verified purchase
    Sales & MarketingRefunds & Payouts

    Reviewed March 21, 2024

    I've been a member since 2016 and at the time I just wanted to be able to have the discounts. Also, it was easier to manage, money-wise, to spend a little bit each month and then have your options to choose things. My favorite thing about it is realizing I have 20 free credits and I can buy a bunch of things at the same time without paying for it. Also, the quality is really good.

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    Verified purchase
    Sales & MarketingPriceOnline & AppRefunds & PayoutsStaffRates

    Reviewed March 21, 2024

    The first time I purchased from JustFab, I bought 12 pairs of shoes. But I broke my ankle two days after I received them and I haven't really worn them all. I've worn a couple of them and so far, my favorite are the furry boots that kind of look like moon boots. All in all, with shipping and quality, JustFab is a good company and it's worth the price that you're paying for the items. But I would advise to size up at least a half a size, if not a full size, because a lot of their styles run a bit smaller.

    It would be good to have more of a variety in the type of shoes that they have. It gets a bit repetitive, especially if you're any shoe size over a size 10. But other than that, their products are super cute and the quality is pretty consistent. The membership is worth the first pair for $10 and every pair after that in your order is 50% off, which is worth a shot. Without the discount though, the price is a bit rougher. Also, I hate the website, but I love the app. It's easy to to get where you need to go, do the filters and sift through what you want to see, and what you don't want to see. It's also easier to save your stuff into your favorites and in your wish list, then go back to it.

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    Verified purchase

    Reviewed March 21, 2024

    I purchased a pair of heels from JustFab and the quality is not that great, the same with the other things I've purchased from them. I've been meaning to cancel for a while.

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    JustFab
    Response from JustFab

    Hello Isobel,

    Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRates

    Reviewed March 21, 2024

    There was an issue that I had with one of my orders. For some reason, every time I kept trying to put my order in, it wouldn't take my credit and my coupons. So, as many times as I called JustFab back and they tried to fix it, they finally said, "You know what? We'll just credit your account. We'll take care of it right now." They were able to get me what I needed and put the credit that was supposed to be applied. I'm a happy customer. They have excellent customer service.

    JustFab is so popular and they have decent prices, so a lot of the items go out of stock pretty fast. You have to pretty much beat the clock and get what you want before it's all gone. It happened to me many times. I had a pair of boots that I really wanted and when I went ahead to pay for it, they were out of stock. So, I just got some other stuff. I also ordered some stuff for my daughters and they love the shoes. My daughters still have them and wear them and it's holding up. My daughters are very hard on their shoes.

    I like the perks of being a JustFab member. You get to buy stuff and you also get a certain amount put back into it so you can purchase whatever you want later on. It's a good deal too. $10 for a pair of shoes first as a promotion is definitely a good thing. The first pair is free and the second is 10%, and 50% after that. It's definitely a good deal. The selections of the style expert are all pretty decent, up-to-date styles. Some of the things that I saw, I've never seen around before and they were pretty decent.

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    Verified purchase
    PriceRates

    Reviewed March 21, 2024

    JustFab has high-quality merchandise for an affordable price. Their selection fits my style. I've ordered a couple of things from them and I like all of them. They're purses, clothes, tennis shoes, and winter boots. I also buy my kids' stuff from there. The quality is good. I had stuff from JustFab from 2018 and I still have it.

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    Verified purchase
    Customer Service

    Reviewed March 21, 2024

    They've got a good deal. However, I used to get quite a bit of marketing emails from them. It was way too much.

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    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed March 20, 2024

    I wanted to purchase because I've seen that there was a bunch of deals and sales. So, I clicked, and ended up purchasing, It was very easy. That was my first time. There were many different types of shoes. My shoes came in quickly and easily. They're very good quality. I like their long, thick, black leg boots. They go good with anything. I wore them a bunch of times. And they have a little heel. They're very cute. When I wanted to cancel my account, that was very smooth. Check out JustFab.

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    Verified purchase
    PriceOnline & AppRates

    Reviewed March 20, 2024

    JustFab is good and I highly recommend them. I like their website. It's easy to maneuver. My favorite purchase would be a pair of heels that I ordered. Also, the prices are very affordable. The products hold up. They are not designer quality but are mostly good for the price.

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    Verified purchase

    Reviewed March 20, 2024

    JustFab is a good company. I'm very satisfied with using them. I like being able to shop from home, not having to go into a busy store. It takes time because a lot of the styles don't come in until the seasons come in. That's why I keep coming back and looking. I would recommend JustFab.

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    Verified purchase

    Reviewed March 20, 2024

    I bought some chocolate brown boots about a month ago, and I really like it. The colors matched what I was looking for.

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    Verified purchase

    Reviewed March 20, 2024

    JustFab made shoe shopping really easy. I bought boots from them and the quality is good. I like everything I've gotten from them. It's also very easy to find the items I'm looking for.

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    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsTransparency

    Reviewed March 11, 2024

    Back then, it was easier to find an item at JustFab. Now, their selections is not the best so I haven't bought anything from them in a while. It used to be the selections that were available even when you try to update your style was accurate. The designs were nice. Now, it's not so much. I don't feel like it's in tune with my personal style anymore. I was even considering canceling my membership because I forget to skip the month. My biggest issue is when they charge you the monthly fee which is $50 a month. It should cover if you were to purchase one item a month. But when you go to make the purchase, the calculations aren't the same. They’ll tell you you have a certain amount of credit, but when you go try to buy an item, the credits is not equivalent to the amount that you pay monthly.

    I was considering getting some clothes. I'm not too fond of the footwear anymore. The only options they give is you can use one VIP credit or it's the amount that you pay to be a VIP number. They're not equivalent. You end up still paying more money outside of the money that you should have banked. You pay for the VIP status, but there are not much perks that come along with it. The first and last time I called, they didn't solve anything. You call for a problem but would be told, “Sorry. There's nothing much we can do about it.” It's long-winded. A few months ago, I wanted to use the money that was there so I purchased 2 coats. They were good quality. I like one of them but the other fit a lot bigger than the description. Some of the products are a little overpriced too. But the quality of the shoes was good. I still have some of the boots I had bought in the past.

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    JustFab
    Response from JustFab

    Hello Quintarra,

    Thank you for taking the time to leave a review. Your feedback about our pricing and VIP credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing and the availability of our items in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed March 10, 2024

    I've been with JustFab for years. I like that they have my shoe size. But it's somewhat difficult finding the item I am looking for because I wear a size 10.5 and they wouldn't have it all the time. But my favorite purchase was my boots. They were of good quality.

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    Verified purchase

    Reviewed March 10, 2024

    I've been with JustFab for quite some time and I like some of the items that they have to offer. They have very unique shoes, clothes and accessories. You can't go in a store and get them. I like to have something different. My favorite purchase was a leather two-piece business suit. I love the quality of the product I purchased.

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    Verified purchase
    Customer ServicePriceOnline & AppStaffRatesHonesty & Transparency

    Reviewed March 9, 2024

    I've been a customer of JustFab since I was 18. I found them when they had just opened as a company and the styles that they had were along the lines of what I like to wear. I genuinely enjoyed the shoes and they were very nice quality. Unless something was out of stock, it was very simple to find the things you were looking for on the website, even in the older years. My favorite thing is just all the additions JustFab has made to the perks and how much they have honestly expanded over the years. It's cool. On Black Friday, I made a couple of orders. I usually get my blazers and stuff from them for business and they're fabulous. I still have it as well as a lot of my original styles that I bought years ago.

    The last thing that I got was this nice lounge set. It's tan ribbed, a long tank and nice pants. The quality is wonderful. They're very nicely stitched and I haven't had any frays or snags. They hold up well and wash nicely. The shoes hold up good considering how hard I am on tennis shoes. I've had a great experience with JustFab over the years. I've never had issues with customer service any time I've had to use it. The reps are very on point. JustFab’s marketing is upfront and very good. They're not too overbearing for the most part. The price got a little bit more over the years. But I understand it. It's still wonderful.

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    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed March 9, 2024

    It was pretty easy to find the items I wanted on JustFab. I usually don't shop by the recommendations of their style expert and I just look at what's new. I like that they have shoes in wide because I have a big foot. Their products are true to size and comfortable. The price is wonderful and they have a lot of sales when you're a member. I bought a pair of boots three months ago and they're really nice. JustFab is awesome and I haven't had any bad experience with them. One time, I had a pair of boots, but one was an 11 and one was a 10. They shipped me out right away, and they were really nice and helpful.

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    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppStaffBillingRates

    Reviewed Feb. 25, 2024

    I've been pleased with JustFab and I've had no problem with getting my products. They have great and stylish shoes. They would accommodate the old and the young, so that is right up my alley. But I don’t use their style expert and I pick my stuff for myself. It may work for some people but it doesn't work for everybody. But when people ask me where I get my shoes from, I tell them about JustFab. The quality is very good and their website is set out really easy for you to pick and choose and scroll the different shoes, whether wedge, boots, or sandals. They also send out marketing stuff on a weekly basis and they flood my email. The only thing I hate is they keep going up on the price and that makes me order less. When I started, they were 39.95. Now they're almost $50 for a pair of shoes unless you catch them when they're doing a discount. That's too high and some of their shoes, I wouldn't pay $50 for them.

    The membership has its perks though. You may get shoes at a lesser price if you're a VIP, but you got to earn the VIP status to get the perks. But if you don't become a VIP, then you will pay regular price. And if you join the VIP, they automatically charge your account every month. So when you're on a budget, it would be best not to get in that program if you're not going to remember to go in and skip the month. Because I have forgotten and the $50 makes a difference sometimes. When your typical bill goes up, it’s extra $50 that could have went to other things. So I don't care for that part of it.

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    Verified purchase

    Reviewed Feb. 24, 2024

    I've been shopping with JustFab for a while. Good quality. I enjoy shopping with them and I will continue to shop with them.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Feb. 24, 2024

    I've been a customer of JustFab for many years. My recent purchase was a pair of tall black knee suede boots. The quality is good, especially for the price. I like that a lot of times, around the holidays, they have different sales and I've taken advantage of those almost every year.

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    Verified purchase
    PriceOnline & AppStaffRates

    Reviewed Feb. 23, 2024

    JustFab happens to be one of the few retailers that I can find a shoe or a boot that fits. I can usually find something that I like in their website but the biggest challenge for me is the variety of color. Though I understand from a production standpoint why you can't have every shoe or boot in every color. Their price point is reasonable for the quality that you get and I love that there is a variety of styles that I can choose from. So, if it's summertime, I know I can find an open-toe or sandal that's going to work well for whatever occasion I have or work. I also love a good $10 off and whenever I can get a bargain, I take advantage of it. So I love to troll the clearance area, which are the things that I go to first, unless I have something that I'm specifically buying a shoe for, like an outfit or an occasion.

    The selection provided by their style expert are also pretty spot-on for the most part. But a lot of times, I don't even look at what the style expert is recommending. I just go in and do my own search because I know what I'm looking for or how I'm feeling in the moment and it isn't always a one-note for me. That's the biggest challenge with the style expert. You fill out the survey and you only get a few answers. So far, I got a pair of lug-sole commuter boots that I have in a couple of colors that I love. I'm kicking myself for not getting them in the white when I had the opportunity because I love those boots and I wear them everywhere all year round. I also got a sweater dress that I always get compliments on. It's the turtle neck that has a slit in the leg, and it's form-fitting, but very attractive. Some of these sites, the clothes are just too tight, too short, and too much. But I found a really nice quality at JustFab.

    I really enjoy JustFab. It really appeals to my shopping habit but it lets me manage it on my own terms. If I can't afford it or if I don't want to shop that month, I can just skip it and go to the next month or I can always jump on whenever I want to. It really is however the consumer wants to use the site. If you are looking for a great outfit shoe, it's the first place I would look.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

    Reviewed Feb. 22, 2024

    JustFab only had shoes and bags when I started ordering shoes from them. My foot is very narrow. So, I would end up sending most of them back. I like their easy return and the variety they have. When they started their line of clothes, I saw a couple of pieces that I liked and I started ordering clothes. The shoes now are geared toward young ladies though. I have to choose what I'd get, but they have some really nice pieces. My favorite piece was a bag that I bought when I first started subscribing. My child has that bag now. She came, she liked it, and she said, "I'll just be taking this," and I haven't seen it since. She really liked it. I order things for my kids, too. They like it. I did a lot of my Christmas shopping from there this year and they have loved every piece that I gave them. They loved every piece that I gave them.

    The sales are wonderful. Marketing is a little slow for me. They don't have a lot of pop-ups on different things. They don't do a lot of advertising at all. They will post or they will send me links every once in a while. If they're having a sale on something, you don't see it. I don't know if their algorithm has gone down on Facebook. I don't see it anymore. The only time I interact with JustFab is when I want to cancel for the month, which I forget because I don't see them post anymore. I just figured they're out of my algorithm and I just don't see them. So, I forget to cancel or skip a month every month. As far as their website, I couldn't see how to return my things. It was difficult for me.

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    JustFab
    Response from JustFab

    Hello Michele,

    We're glad you enjoy our unique styles and selections! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPricePunctuality & Speed

    Reviewed Feb. 22, 2024

    I find a lot that I like in JustFab but sometimes it's not exactly what I would choose for me. So sometimes, it's hard to find my style. But I like the convenience of online shopping with JustFab, not having to go anywhere to look for anything. I like it too when they have sales. The $10 special offers are nice. I've gotten shoes and a purse and that was my favorite purse in the world for the longest time. I ordered that probably seven years ago. It's a black purse with zippers and it's cute. I enjoyed it a lot and it lasted me three years. Some of the quality is good and some are bad. I ordered my kids' shoes and they lasted a little over a month. They're kids and they're rough on it but the front faded off quickly. My shoes last me a little longer than that. But if people find something they like at JustFab, it's worth trying.

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    Verified purchase
    TechPriceRates

    Reviewed Feb. 22, 2024

    The selections from the style expert are good and the quality is good for the price. When I had to contact JustFab, they fixed whatever the problem was.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Feb. 22, 2024

    I love JustFab. I like their prices, quality, and timely manner of delivery. It doesn't take forever for them to give you your product and they have a lot of good things compared to a lot of other sites. The selections get you to keep looking and browsing, to order more. I ordered some boots which were a little bit too loose in the thigh. I prefer that they'd be tighter so I don't have to keep pulling them up. But I was told those boots do that regardless of who you buy them from. I will refer them to everybody I know that's looking for a pair of boots.

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    Verified purchase
    Online & App

    Reviewed Feb. 22, 2024

    Some of the selections are okay, and some are not, but it's easy to find what I'm looking for. The website is cool, and I don't have a problem with it. The last time I got something, it was for boots. One pair was flat and the other had a heel to it. The quality is cool as long as I can get my feet in. I got some burgundy boots one time, and those were my favorite, but I never got a chance to wear them. It was a size 10, which is what I wear, but it had a hard back to it and I couldn't put my feet in. It was really hard to get them on. I've had three pairs like that, and I stopped using JustFab because of that.

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    JustFab
    Response from JustFab

    Hello Domanique,

    Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    PriceStaff

    Reviewed Feb. 19, 2024

    It's kind of difficult to find the style I was looking for because all their heels are way too high. They don't have a good mid-size option. Other then that, it's a good place for boots usually and you can find a good deal on really cheap boots, like 50% off or something. My last purchase was back in November when I got two pairs of boots and a pair of slippers. The shoes were good but the slippers aren't the easiest thing to walk in around the house. The bottom part isn't flexible enough and they slip off.

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    JustFab
    Response from JustFab

    Hello Nicole,

    Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    Online & App

    Reviewed Feb. 18, 2024

    Give JustFab a try. I bought a pair of shoes, two loafers and two different styles of mules. The quality is very good. They have a lot of stuff that I like that's not always my size in the shoes. But they have a lot of nice stuff. The website is not exciting with color and pictures, but it gets the job done. I can go in there and find what I need to find easily.

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    Price

    Reviewed Feb. 18, 2024

    JustFab had a plethora of designs. The shoes have been decent. The selections are sometimes hit or miss. But I like their designs and quality. Also, they were affordable.

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    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPriceRates

    Reviewed Feb. 18, 2024

    JustFab was easy to set up and use. It looks like a bit of time, but it was easier once I got the hang of it. I loved what was on there. So, eventually, I purchased something. That was my first time that I had a subscription service like that where I could choose not to get something. I could choose every month to get it, or I could say, "I'll skip this month." I like that because I didn't wanna buy something every month. But at the same time, I like that there was the ease of doing that to build up my shoe collection or the accessories. But eventually, I was, "Oh, you know what? I got a lot already, I don't need to buy often." And when I do need them, I could go back to that site and get it and maybe get a sale. They have sales, which I take advantage of when I buy things. My only complaint is they should get some low heel shoes.

    I bought several things and everything was sent well. And I liked the things I got. Recently, for the winter, I used it. There were some sweaters I bought. It's one of my go-to sweaters. I love that. I still wear it regularly. There have been boots that I have used and I was hard on them, so they tore up. But I was rough on them. But there are things that I might not always find at the store, at least the style. But it allows me to do shopping online. And it's close to size. My feet are bigger, so they may have shoes, where I may not see them in a regular store in my size. That's what I love about JustFab the most. Try it out. Some of my friends are not shoppers. So, if they would have something they could do online at their convenience, and something they may wanna check and build up their shoe collection or their accessories or even some clothing, to use it. Try it out at least. If you don't like it, you can always cancel.

    I was able to call and see because I would skip it. The only reason is because sometimes some of the things like to skip a month is hard to find. I like clockwork trying my best to skip it because most of the month, I don't use it. But the fact that I have access to a site that doesn't cost me extra to use it, and they have specials and sometimes I get store credits towards something. And a lot of the stuff is similar price. So, it's the price range is not too far, but they have sales items. So, I like that as well. I could buy shoes and they would be the same prices with the other. There's a bunch of items the same price. But now that there are more sizes when I go out shopping, that's the other reason why I may not go to JustFab. I might just go and try the shoe on the spot because I would prefer to try it out. But I've had good experiences even to turn something back in.

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    PriceRates

    Reviewed Feb. 18, 2024

    I like the different shoes from JustFab. Quality is good, but the prices went up. I'm not looking at $79 for a pair of shoes. That's ridiculous. I might as well go to the mall. I've done an exchange, and the process was a little longer than what I thought, but it was fine.

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    Verified purchase
    Online & App

    Reviewed Feb. 18, 2024

    JustFab has good selections and everything is also easy to find, search through and look for on their website. I like everything that I've purchased from them. It was always good quality products that I get and they last very long.

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    Verified purchase

    Reviewed Feb. 18, 2024

    I like the variety of JustFab's products and the selections available. There are a lot more than just shoes. There are clothes, too. The quality is fine. I have done a return and the process was simple. The annoying part is every month I have to go in and decline if I choose not to get something.

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    JustFab
    Response from JustFab

    Hello Jada,

    We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed Feb. 18, 2024

    A lot of years ago, I thought the shoes at JustFab were cute. So, I started to purchase. If I see something I like, I just buy it. When I had extra credits, I've been giving it away. I’d tell my friends, “Hey, look for something. And I'm gonna get it with my credit. You don't gotta pay me. I just accidentally have a credit.” When I stopped seeing stuff I like, I stopped buying from them. I stopped purchasing with JustFab this year. In the very beginning, it seemed like the shoes were really stylish. They didn't look like they were $39. It’s changed now. The style has changed. I don't like the styles that I used to like anymore. Also, it seems like the price is getting higher and the quality is not as good.

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    JustFab
    Response from JustFab

    Hello Keyonia,

    Thank you for taking the time to leave a review. Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    Refunds & Payouts

    Reviewed Feb. 17, 2024

    My experience with JustFab has been very good. They have been great except how your credit expires after a year. It’s something that just started. The selections and quality are mostly good. It's just a few times that I didn't like the quality of the stuff that I get but the return process is very easy. So, if you don't like something, you have no issue returning it.

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    Verified purchase
    PriceOnline & AppStaff

    Reviewed Feb. 17, 2024

    I've been a member for over 10 years now and it's very easy to find the items of my style. The website is pretty organized. But I've kind of given JustFab free money because points expire now and I don't like that. Also, I would tell others to make sure that they skip the month if they need to because JustFab will charge them and if them don't use that credit, JustFab will just delete it.

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    JustFab
    Response from JustFab

    Hello Yen,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Feb. 17, 2024

    I love JustFab. It’s just having a good budget or a good price point to shop from being a mom, having children and keeping expenses down. I can still look professional with their products, which is exactly why I shop with them when I do. Now I buy more of their sneakers and they’re good quality. I didn't have any problems with the last return I did and the customer service has always been amazing.

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    Verified purchase
    PriceStaffRates

    Reviewed Feb. 12, 2024

    I got a pair of boots which I love from JustFab. The price was excellent. After that, I ran into financial problems so I knew I wouldn't be able to afford to keep paying them every month. I might join again, but not right now.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 12, 2024

    Justfab offered a deal wherein I could get my first pair for 10 bucks. It was a really good deal and I still wear the boots. The last time I bought something, it was the sweater I'm wearing now and two pairs of socks. I like the quality and wish I bought more socks. I've been a member since August 13, 2016, but I don't always have the money for it. I've had to skip the month, and it stinks if I don't remember to do it. Sometimes I get the message and I get busy, then on the 5th, I go in to do it and it's too late. I'd like another reminder if possible. Another thing is with the changes, the prices have seemed to change quite a bit too. They have a new rewards program, the VIP credit, where it's one or two items, and I don't understand if it's the same price or how that works. I haven't used that. Other than that, I've had a good experience, and recommended Justfab to a few friends.

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    Verified purchase
    PriceRates

    Reviewed Feb. 11, 2024

    JustFab is a good place to buy things you like. Every time I get something from there, it's good. I can get shoes from them. And I like the prices. I got a jacket today. They are very good quality. A pair of boots I bought 10 years ago are still good.

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    Verified purchase
    PricePunctuality & SpeedOnline & AppRates

    Reviewed Feb. 11, 2024

    The website is easy to maneuver around and the selections from the style expert have been accurate. But it's very seldom that I'm on the site unless my girls want something. In early December last year, my daughter got these little cat boots with the cat face and fur around the side. And they zip up on the side and tie up in the front. She still has them and it still looks good. It’s my favorite purchase because I've only ordered a couple of times from JustFab. A lot of the stuff is expensive. But it's good quality and I've never had to send anything back. They make cute accessories and boots for little girls that I'm very interested in and they have a good selection. But the only thing that I was hoping that they would have had was maybe some fox fur gloves for little girls, for winter to keep their hands warmer and keep them dry. But I wasn't able to find that there.

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    Customer ServiceSales & MarketingPriceOnline & App

    Reviewed Feb. 11, 2024

    I really like the quality of the stuff I bought from JustFab. I also like their website and the selection they give me most of the time. It took a long time to ship my orders which was a couple of weeks or more, but I could see the status in the app or even my email. The cost was expensive, but it's worth it because they're good products. And it's worth it if you have a subscription. I used to save the money that I got when they have the promotions.

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    Verified purchase
    Sales & Marketing

    Reviewed Feb. 11, 2024

    I've been with JustFab for a long time and I have a lot of credit. The thing I don't like about it is, they take out the money, but if you're gonna use those credits, you can only use so many credits and you also can't apply it to a sale. They want you to pay afresh. They also don't have a big selection. Also, sometimes, the quality of the products is good. Sometimes, it's a hit-and-miss.

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    JustFab
    Response from JustFab

    Hello Pauline,

    Thank you for taking the time to leave a review. Your feedback about our promos and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our product quality and the availability of our items in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed Feb. 9, 2024

    JustFab had good selections and the items were good quality. But I don't always remember to skip a month and I kept getting charged that monthly fee so I don't do business with them anymore.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Feb. 9, 2024

    I like JustFab's catalog. There's a variety. Also, it has decent prices. JustFab also has some type of sale. I bought some pants from there. It's durable.

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    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Feb. 9, 2024

    Justfab does Labor Day sales, and recently they had a Black Friday sale. Sometimes, their selections don't necessarily go with my style, but I don't mind it. Also, it's not that difficult to find the style I'm looking for. The hard part is to get it on time, because they sell out fast sometimes. About two months ago, I bought four pairs of shoes and one pair of jeans, and they were very nice quality. I'm very happy.

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    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Jan. 22, 2024

    JustFab had a pair of boots that I wanted. I joined their VIP program so I could get the boots. I got those. It took a while so when I ordered the second time I thought to just wait. I had seen JustFab kids and my daughter needed some shoes so I did that as well. I saw a pair of quilted navy blue boots that I hadn't seen anywhere else. However, I put in an order for boots two and a half months ago and lost out on the 50 bucks. I can't get a refund because they keep saying the package is coming. They keep saying that the package is in Hawaii, but it's been in Hawaii for two months now. It was near Illinois, which is where I live, then it went to Hawaii. I'm completely confused about their tracking system. It's also not very easy to get ahold of customer service. It's all AI. It just keeps telling me the same answers over and over again.

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    JustFab
    Response from JustFab

    Hello Cassandra,

    Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 22, 2024

    JustFab has good quality. They are reliable and does fast shipping. I like the shoe design and the VIP credits. I availed of their special offer last month. It was a buy one pair, get one for one credit. I bought sandals for vacation and two pairs of tennis shoes. The sandals were made for more of a narrow foot versus a wide width sandal so I ended up giving them to my mom.

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    Verified purchase
    PriceRates

    Reviewed Jan. 21, 2024

    They had a good selection. I like their products and I love the quality. I've dealt with JustFab before, but this time, I only ordered once. I never wanted to be on the VIP Club, but once you order, they automatically put you on there and start taking your money. When you're a VIP member, you pay half price, but if you're not a member, you pay $50 for a pair of boots. Then, when they do the VIP, they charge you the $49 a month and give you a credit that you can use depending on the pair of boots that you buy. All I buy isn't even worth the $49. So, why am I gonna pay $49 if I can't get an item for that?

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    JustFab
    Response from JustFab

    Hello Carol,

    We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed Jan. 20, 2024

    The shipping time was good. JustFab's price is reasonable but they could improve the quality of the material of the shoes.

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    Verified purchase
    PriceRefunds & PayoutsStaff

    Reviewed Jan. 20, 2024

    I liked the shoes that JustFab had. However, their quality has gone way downhill. They're super cheap, like Chinese plastic kind of shoes. They're gorgeous looking, but when it comes to wear, forget it. The quality is below what you pay for it. But JustFab's clothes are good.

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    JustFab
    Response from JustFab

    Hello Carrie,

    Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed Jan. 20, 2024

    I liked JustFab's prices and being able to stop when I'm ready and having those points available. Also, the selections are right on point with what I like. I bought a pair of boots and a sweater. They're great quality.

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    Verified purchase

    Reviewed Jan. 20, 2024

    I made a purchase three months ago from JustFab but I’m not a member anymore. It was just for the month time limit. The selection from the style expert was great but I already had in mind what I was looking for. I like the item that I got. It runs true to size.

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    Verified purchase
    Tech

    Reviewed Jan. 11, 2024

    I heard about JustFab seven years ago when one of my coworkers wore a pair of boots from them. The only thing that really attracted me was the type of style of boots back then. The boots that I like were a great pair. I always got a lot of compliments. It was low-heel, went over the knee, and kinda had a split in the back. But I've never seen those boots again. I noticed that the platforms came out and that's not my twist. But the boots were very sturdy and I got a nice wear out of them.

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    Verified purchase
    Price

    Reviewed Jan. 11, 2024

    My experience with JustFab has not been good. I don't order from there because the shoes are cheap but they won't allow me to get rid of my membership, so that's the only reason I've kept it. I wish they would allow the option to no longer be a VIP member. Sometimes I forget to skip the month so they end up taking the money out of my account. I just recently ordered a pair of shoes from there just because I had a credit and they're just different from ordering from Macy's or other retailers.

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    JustFab
    Response from JustFab

    Hello Darilyn,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Jan. 11, 2024

    I like the deals that JustFab offers. I also like the quality of the shoes. It lasts my kids a good long time.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Jan. 11, 2024

    I like the sales at JustFab. It's affordable. I've ordered a number of pairs of shoes. I've never been disappointed with a pair of shoes in JustFab. The styles fit me. I can always look at a shoe and say it's gonna look nice on me.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Jan. 11, 2024

    I like the major sale around Black Friday, Christmas time. One time, I made an order. I bought four pairs of shoes and it only costed one a half pairs. It was a huge discount. JustFab also had free on shipping and handling. However, there was one time that I dealt with them, and I had a long hold time. Also, I had between the 1st and the 5th to skip the month which I did on ShoeDazzle. I tried to log in to JustFab, but it wouldn't allow me to. Yesterday, I got a charge to my account. That was confusing because it was after the 5th. JustFab needs to give more flexibility regarding that.

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    Verified purchase

    Reviewed Jan. 10, 2024

    Try JustFab. I like their different styles every month. I don't wear a lot of high heels and that's what a lot of their stuff is. Other than that, it's fine. I also like that I can opt out, which is what I usually do. I don't have to do it every month. The boots that I recently got were good. They last.

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    Verified purchase

    Reviewed Jan. 10, 2024

    I like that JustFab is size inclusive.

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    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 10, 2024

    JustFab's style expert is super helpful. They have a lot of options so it's nice to have something a little more curated to me. Also, their shoes are really cute. I can tell they're a little on the cheaper side because they can wear down fairly quickly if I'm wearing them all the time. But they're affordable, so you kind of expect that. Other than that, I've liked all the shoes that I've gotten from them and if the shoes don't fit, I can send them back and either get my money back or exchange them for a different size.

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    Verified purchase
    Sales & MarketingPriceOnline & App

    Reviewed Jan. 10, 2024

    I don't like the monthly cancellations, because I've always had an issue with that. If I do it on the website or on the app, it always somehow gets messed up and they charge my card, even though I try to skip the month. It's not synced across all platforms that they have it set. But other than that, the quality of the items is nice. They hold up for a decent amount of time. I like the different things that are advertised, for the most part. I typically buy shoes if I do buy anything but there was a time where I would buy clothing, dresses or jackets.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 10, 2024

    The only reason I purchase at this point is because I forget to cancel and I have credits and I don't wanna waste my money. I have nine credits so I'll just wait until they have decent shoes and then I'll order them. But I don't feel like they have great shoes. Their quality has gone down over the years and they're not the best-looking, fashionable shoes. I don't really wear them a lot. Out of every 75 pairs of shoes, there might be one decent and I'm not even gonna say super cute, but I will wear out in public. They need a new designer.

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    JustFab
    Response from JustFab

    Hello Charlotte,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Staff

    Reviewed Jan. 10, 2024

    The site has always been very user-friendly but the quality of the items has been hit or miss. Typically, the summer shoes -- wedges and flip flops -- are good and they have a nice selection. Also, the mules are nicer.

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    Verified purchase
    PriceRates

    Reviewed Jan. 10, 2024

    I purchase from JustFab because of their price and the good quality. My favorite purchase is the last boots that I bought because of the color and quality and it's very comfortable.

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    Verified purchase
    Sales & MarketingPriceOnline & AppStaffBillingEase of UseRates

    Reviewed Jan. 10, 2024

    I liked the cheap deals that JustFab was running when I first signed up. I really liked the $10 shoe. I feel like they're discounted based off having the membership. The deals are really good. It's easy to make a purchase on JustFab. Their website is easy to navigate and figure out what kind of shoe I am looking for and wanted. I got some boots lately, and I think they're very nice quality for the price. I would recommend JustFab and say that they have quality shoes. Shipping time is very reasonable, and you get good quality for your price. Also, I like that they have the feature that if you wanna skip the month, you can skip your payment.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2024

    My JustFab experience has been okay, but it's kind of a hassle to cancel the membership. I've been trying for years, and I just haven't wanted to call. They give you the runaround about trying to cancel. I don't know if you can't cancel online and they want you to call, which makes people maybe less likely to cancel. I haven't found a way to do it online, so it's either really difficult or they don't offer it. My last purchase was this year. I had member credits because there was a few months I forgot to skip. I got three pairs of boots, and they were okay. I wore my favorite pair so much that they wore out. They didn't make them anymore so I've had to look, and I haven't found any that I liked as much as the first.

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    JustFab
    Response from JustFab

    Hello Rachel,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServiceSales & MarketingRefunds & PayoutsStaff

    Reviewed Jan. 8, 2024

    I first joined JustFab's membership program in 2017. It wasn't until 2019 that I realized one of the places I had shopped for while I was on that medicine from recovering from my wisdom teeth surgery was JustFab. With doing all this under the influence, I had no idea that JustFab had been taking $45 out of my account every month for a few years. I called JustFab and was wanting all of my money back because I had not used them at all since the very first time. A lot of their shoes didn't even fit me when I got it so I never shopped with them again.

    When I called, the lady was very difficult with me. She wasn't understanding of the condition I was in when I had signed up and wouldn't give me my money back at all. She said I could use it as a credit. It wasn't until in October where I spent 19 credits to get all these clothes and shoes. Again, there were a few things I needed to return. There was a little bit of a confusion with that. They said they hadn't gotten my package. But at the same time, I got a text from UPS saying to respond if I sent a package. I got in contact with USPS. They said that text was a scam because of the tracking number that was printed off with the receipt from JustFab when I went to return it. I called JustFab and asked, "Am I going to be penalized for not returning these things when the tracking number you gave me was a scam?" They worked with me and said they finally found it. They gave me my credits back.

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    JustFab
    Response from JustFab

    Hello Jazmin,

    Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about the VIP membership and our return/exchange policy is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRates

    Reviewed Jan. 7, 2024

    The membership fee of $50 a month that they wanna charge unless you opt out is a bit excessive. But when they have sales, they seem to be decently priced. Although, I liked the quality a little bit better a few years ago than now. They don't seem to hold up as well or last as long. Also, I noticed that they made it difficult to find the option to skip a month. Other than those, I've never had a problem with any returns. Those were always handled really well and quickly.

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    JustFab
    Response from JustFab

    Hello Davida,

    Thank you for taking the time to leave a review. Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. We would like to discuss further our product quality. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Jan. 7, 2024

    JustFab has nice stuff and they have a nice variety of things. My last purchase was back in October and I bought a bunch of clothes, shoes, and bags because I had a ton of points I needed to be used.

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    Verified purchase
    PriceStaff

    Reviewed Jan. 6, 2024

    I very rarely buy from JustFab. The quality is not great and the cost is a little high. Also, I don't love the format of the website. It's hard to maneuver to what I want and there are different brands on there that are kind of confusing. And they moved 'skip my month' and it makes it harder to find it. I wish they would send a reminder to skip your months before they charge you for it.

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    JustFab
    Response from JustFab

    Hello Brooke,

    Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the 'Skip the Month' option. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 6, 2024

    JustFab needs to improve their stuff a little. Their boots don't last long and they tear. My daughter had a pair of black boots from them. She wore it for one week and they started tearing. Also, the cost is high for something I can buy in a store and the material is not really that good. I do not like the shipping, as well. I have lost packages a couple of times and I've had to complain because my packages were not gonna be delivered to the right place. That was horrible. I had to call them three or four times to get help.

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    JustFab
    Response from JustFab

    Hello Mariesha,

    Thanks for sending your review! Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further our shipping process and delivery timeframe. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed Jan. 6, 2024

    Most of the items I’ve purchased from JustFab are good quality and as a member, one credit can be used for two shoes or it could even be used for a nicer pair of boots. I like that a credit doesn't necessarily mean it's just one thing and you can bundle it a lot. You can split it or you can save up and get more things. But sometimes, you get stuck in a loop on JustFab’s site. I’m trying to log in so I can skip my shoes for the month before the fifth happens and I'm struggling to get in and find out where my account is.

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    Verified purchase
    Sales & Marketing

    Reviewed Jan. 6, 2024

    When I joined, there was a good sale. I got a pair of boots, and they're really nice. Justfab has nice shoes, and I like the variety.

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    Verified purchase

    Reviewed Jan. 5, 2024

    Using my credits is my favorite thing about being a member of JustFab and it’s very easy to find items. The selections from the style expert are a match.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Jan. 5, 2024

    I liked JustFab's price, and I like being able to skip the month when I need and not feel I have to buy something. I usually stock up on boots when they have boot sales. The quality is great, but the sizing is usually where I have issues. Most of the items usually run small. Even if I get the right size, it's too narrow.

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    Customer Service

    Reviewed Jan. 4, 2024

    I like the styles of the shoes that JustFab has available, as well as they have them in extended sizes, which a lot of shoe companies do not. I have a larger size foot so it's hard to find fashionable shoes. It's not that difficult to find styles. They just sell out quite a bit. I don't know if extended sizes are made in the same quantity as the smaller sizes. I would highly encourage them to sell more because, as a person who has a larger foot, I hear from women all the time, that we just can't find shoes. It's like people don't make enough. Other than that, I've had decent success in finding what I want. Not always, but for the most part. I also like that when you first become a VIP member, you get the $10 shoes. My most recent purchase was a pair of denim boots. They're almost three-inch heels and they're knee-high. I like them. They're very nice, stylish and comfortable. The quality of their products has been good.

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    Sales & MarketingPriceStaffRates

    Reviewed Dec. 28, 2023

    I used to be a member of JustFab six years ago, and then I quit for a while. Then I was on Facebook and had seen ads for their shoes and I saw a pair of boots. They were a tan pair that were wedge, knee-high boots, and I just loved them so much, so I signed back up again. They have a great selection. There are all kinds of different colors, styles, pretty much anything that I could want. Their clothing is very reasonably priced too and they're really good quality. The boots that I purchased six years ago lasted me about six years so they are good quality as well. I also bought this tan sweater as well, and I love it. Both things, I get complimented on every time I wear them.

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    Verified purchase

    Reviewed Dec. 24, 2023

    My experience with JustFab has been good. I like the shoes I got from them. It's comfortable and they have good quality shoes. I have no problem wearing them. They last longer and they don't rip. I like that they have all sizes of shoes. They have wide too. Not all places carry big-size shoes. Some of them are just size 7 to 10. They carry up to size 11.

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    Verified purchase

    Reviewed Dec. 23, 2023

    I like being a member with JustFab especially when they have deals. The first ones I purchased were wedges. I was looking for some more, but they don't sell it anymore. This time, I got some white wedges with diamond studs in it. I also got some black leather wedges. They're good quality and the shipping didn't take that long. I tell others to make sure they apply for the membership 'cause that's a good deal.

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    Verified purchase

    Reviewed Dec. 23, 2023

    Purchasing with JustFab is simple. The item gets delivered to your door. They run true to size. I like it when they have the two-for-one credit. A month ago I got a pair of tennis shoes and a pair of heels. I once had these brown heels which I've had for years. I love the items that I've gotten. Most of the time, they're comfortable. Once in a while, I can't tell how steep the incline that it tilts my ankle. It's not so much the heel itself because if it's got a little wedge in the front, it doesn't bother my ankle so bad. But when it's those steep incline, my ankles can't hold it and I can't tell that from the pictures sometimes.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Dec. 22, 2023

    JustFab has great deals. You could get shoes for a great price. I'm actually starting over. I moved to Georgia last year, and left everything. JustFab gives me an alternative to get more than one pair of shoes at a time. I really love that about them. I always order from them. JustFab does fast shipping. I'm a size 11 and whenever I go on there, there’s always something for me to get.

    I got two pairs of shoes for my daughter. Then I got brown boots, black boots, and I got the long size boots for me, and then I turned around again and got some brown boots. I love the quality. The style experts do well. I didn't even know that there was a black boot out, and when I got online, they kind of show their newest picks so I feel like it's really useful. I won't have to go digging. Sometimes, those pics will be upfront, and you can go ahead and get what you want.

    My favorite are my black boots. The girls love the black boots. The long thigh black boots that I've gotten from them recently ease down. You can wear it with jeans. You can wear them with a dress. I wore them to a graduation about two weeks ago. I'm an influencer so I’m always doing a “Get Dressed With Me.” So when I purchased the black boots, I had a lot of comments. People in the comment section were like, “Okay. Where the boots come from?” When people say, “Where do y'all get your shoes if you got big feet online?” I say "JustFab" every time.

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    Customer ServicePrice

    Reviewed Dec. 22, 2023

    JustFab has cute, inexpensive shoes. Finding a style is easy. I hate when I log on, and they wanna ask 50 different million questions on their marketing. “Oh, do you like this? What's your favorite this that?”. I was able to take advantage of their offer where you buy your first pair for 10 something. But they don't have decent quality. They’re probably made somewhere in Taiwan for $2. I bought two long boots from them, and they're my favorite purchase. They were cheap but cute. JustFab could make more shoes for people. More of the orthopedic style would keep me to it.

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    Staff

    Reviewed Dec. 22, 2023

    I like the different styles that JustFab has as far as the shoes. And by me being a first time representative towards that, they offered me a good deal. I bought a pair of boots and they were gorgeous. I also love their style. I had purchased some years ago. And I always get great compliments on my shoes. If you have the funds to go ahead and be a member, I would recommend you do that.

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    Verified purchase
    Customer ServicePriceRefunds & Payouts

    Reviewed Dec. 22, 2023

    I placed an order and got everything that I had requested. I got a boot, a slip-on clog, and a regular shoe. I got what I paid for, so it was fine. However, JustFab signed me up for a subscription automatically which I did not give permission to do. So, I called and canceled that. I still got a charge, but I'm working with my bank to get that reversed.

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    JustFab
    Response from JustFab

    Hello Amy,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Dec. 22, 2023

    I like the shoes from JustFab. Depending on the style of shoes, looking for items could be hard. I order from time to time. I don't order a lot, but once in a while. I got a pair of winter boots that I needed to return because they wouldn't fit. I'm looking forward to wearing them but since they didn't fit, I didn't really see a reason for keeping them. I tried to find them in a different size. They didn't have them. Hopefully, next season they will come back and I will get the right size. I just returned it last week. The return process was good. I haven't got an email that they have received the shoes yet. I tried the Happy Returns. It was easy.

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    Verified purchase
    PriceRates

    Reviewed Dec. 22, 2023

    JustFab lives up to their name. Cheap price, good styles. However. I'm not a big fan of the membership. I'm not currently a member. I would only do it for a month because the membership doesn't make sense for me. I had to say multiple times for them to cancel my account, but I was able to get it canceled, so that was fine. Also, the return was easy.

    The items were okay, but weren't the highest quality. I had to get one pair of boots resold after three wears. But I've had more expensive shoes that have lasted just as long, so it was okay. Muy favorite were olive-colored, platform Mary Janes. I have yet to find anything close to that, and the heel broke off of them. They were awesome. My legs looked so great in those.

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    Price

    Reviewed Dec. 22, 2023

    The three things I have are great. However, I have all these JustFab credits but it's not clear how to make them work. Occasionally it works. Sometimes it doesn't. It was easier than when I recently bought a pair of shoes. But I've tried other times, and I couldn't get my credits to work. In the previous years, I just keep credits, or if I get charged, I just make sure the next month, I go on time to skip the month. So, it's a work in progress.

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    JustFab
    Response from JustFab

    Hello Julie,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 22, 2023

    It's easy to find styles on JustFab. But sometimes they run out quickly on anything that I'm looking for. That aside, I like the quality of the shoes and how fast they arrive. I took advantage of the special they had for Thanksgiving. It was two pairs for under $40. The most recent purchase was about three weeks ago. It was a pair of boots. Go ahead and purchase at JustFab. The quality is great.

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    Verified purchase

    Reviewed Dec. 22, 2023

    I would always recommend JustFab. I joined because I could select styles that I was into and JustFab would create a closet for me. It has been easy because my style has been changing throughout the years. I could stray from my initial style bundle that I started with, and pick out different items that I might not have been comfortable but looking to try. In the beginning, I just purchased shoes. But now, as my life has changed, I would buy things for my daughter.

    I got two for one for my credits. Because sometimes if I couldn't purchase anything and I forget to skip the month, I have those credits. So, the two for one credit have been keeping me from canceling my membership. Because if I don't get to buying something or if I forget to do something, it keeps bringing me back in. The quality has always been great. The coats and bags that I got are my favorite so far.

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    Verified purchase

    Reviewed Dec. 22, 2023

    Using JustFab has been great. It had great deals and it was pretty easy to find the style I was looking for. I got some long boots and some booties. They fit perfectly and they're of great quality. Also, I like that we could cancel the month whenever we want. Buy from JustFab. They're a great company.

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    Verified purchase

    Reviewed Dec. 22, 2023

    When I order something, it's been okay. They have good delivery timing. The first pair of shoes I got, the sizing was accurate. But with my order yesterday, it was oversized. Other than that, the quality is nice. People appreciate it. They say, "Oh, that is beautiful. That looks good on you." I've never regretted buying anything from them.

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    Verified purchase
    Punctuality & SpeedMaintenanceRates

    Reviewed Dec. 22, 2023

    My friend knew I love shoes and she said I needed to try JustFab. So I did and I loved it. I just haven't had much of a chance to buy shoes especially recently. Every once in a while, the style expert will offer things I'm not interested in. But for the most part, it gives me a good selection of what I'm looking for. Sometimes there are seasons where there's nothing that I find all that interesting and then, there are other seasons where I wanna buy every other shoe I see. As soon as those deals start coming in, I'm so tempted to buy more shoes. JustFab doesn't have very many options for the wide shoes though and sell out with the ones that they have. They sell out very fast.

    A few of the shoes don't last that long and break easily. But most that I've gotten have good quality. I've had them for quite a few years and they've lasted me a while. There's this pair of booties that I got last year and I didn't get a chance to start wearing them until this year. They're these brown-like cognate brown booties and they are the cutest, most comfortable booties. I could go jogging in them if I wanted to. They're the best thing ever.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 22, 2023

    JustFab was always quick and shipped me what I asked for. I love the option of the skip the month. That was always awesome because I never could afford it. But when I could, it was nice. I had it for years but I'd always skip the month so I finally needed to just cancel it. In my eight years with them, I probably only got six pairs of shoes and a couple of pairs of shoes that I got didn't last very long. The canvas slip-on shoes lasted the longest and they were my favorite but with the heels and sandals, halfway through the day, a strap would pop or the heel would bust out. But it could be my weight. I am a little hefty.

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    Verified purchase

    Reviewed Dec. 22, 2023

    They haven't had the boot that I've wanted in stock for a minute but other than that, I really like JustFab. I like the monthly convenience of it. Also, the quality of the items I've purchased is pretty good.

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    Verified purchase
    PriceRates

    Reviewed Dec. 22, 2023

    As a member of JustFab, I can skip the month and I skip quite often. But I bought two pairs of moccasin shoes in October and I like the quality and especially the color. The shoes are good for the price and they can last sometimes.

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    Verified purchase

    Reviewed Dec. 22, 2023

    The few things that I got from JustFab have been fine but I don't like the styles very much. But that's not just them, it's with a lot of stores. Also, I was tired of remembering to skip every month.

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    Verified purchase
    Sales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed Dec. 22, 2023

    JustFab's stuff is different, unique, and there are a variety of stuff. Finding a particular style of item is not hard. There is always something new and I feel like JustFab keeps up with that kind of stuff. Also, they are always doing discounts. I feel like it's very cheap. I just got some shoes and I got tons of compliments on them. I feel like they're normally over $100 and I didn't spend that much.

    The selections that they pick out for me are on point. They have good quality and for the price, it's reasonable. I've only encountered one issue and it was just sizing. I ordered shoes and it was the wrong size. For the price, I wasn't, "Oh, I just spent so much money on this. This sucks. Now I have to return it or go out of my way." I just found a friend and I was like, "Here. They're cute. They were inexpensive. Here you go."

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    Verified purchase

    Reviewed Dec. 22, 2023

    Purchasing with JustFab is economical. I was able to get my best friend some boots as a gift. I wanna cancel my membership, though. I don't like the selection. To me, the stuff looks good in pictures, but often when I get it, it doesn't meet the mark, and I end up giving it away. I bought some heels and they are super long and narrow. One of the people that I was trying to give it to said, "This just fits funny." It was made differently. She gifted it to a younger niece who was able to put something in the toe of them, and I was like, "Dang, we should have thought of that." It worked out for her.

    I got another pair and it was the same thing. I got some boots that are my favorite purchase. It was over-the-knee boots. The person I gave it to really likes them, and the fit was great for her. So, she loves them. She's worn them a couple of times already since she got them. I'd tell others to try JustFab at a minimum. It's just like all the other online stores now. It's a hit or miss.

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    JustFab
    Response from JustFab

    Hello Pogiressa,

    Thanks for sending your review! Your feedback about our product sizing and styles is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 22, 2023

    Even though I'm not a big tech person and even though I get emails to, "Hey, make sure to skip a month”, I always look at the emails after. So I'm always charged. I tried canceling once and JustFab never canceled me. I use it when I remember I have it and I need something. Otherwise I don't care. It seems like their sizing is always too small. Things that are supposed to be wide-leg aren't.

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    JustFab
    Response from JustFab

    Hello Nicole,

    Thank you for taking the time to leave a review. Your feedback about our product sizing and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Dec. 11, 2023

    I like having the option to buy something that's more on the affordable side and occasionally, I take advantage when JustFab has sales. Sometimes, you can get two pairs of shoes for the price of one or the cost of one monthly membership fee. But over the years, I found less and less things to purchase from them. It might be a personal style change but I don't shop with them as much anymore. I automatically skip the month and if I look through their things, there's not much that necessarily appeals to me every single month. I bought a pair of shoes a couple of months ago and the quality was good. I was happy with them. I like that JustFab is a monthly membership. It is hard sometimes to remember to skip the month on time and companies like doing that kind of subscription model but it's not one of my favorite ways to shop. So, probably the only negative is that you have to log in and skip the month if you don't wanna buy anything.

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    JustFab
    Response from JustFab

    Hello Noemi,

    Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product availability and membership. Our Member Services Team will reach out to you right away.

    Best,

    Allison

    Verified purchase
    StaffEase of Use

    Reviewed Dec. 11, 2023

    When I joined JustFab, I was already a ShoeDazzle member. At that time, they had a little bit more variety than ShoeDazzle. The shoes were different. I went ahead and signed up for both. I've enjoyed the evolution of the membership over the years. I've also enjoyed the ease of shopping and skipping. If I choose not to participate in a particular month, it's easy to do that. I like that they have an app and they're online. I'm an app kind of person. It makes it super easy for me.

    They have a great selection of shoes, clothes, purses, and accessories. I've bought a little bit of everything over the years. I've even been able to purchase not only for my size, but also for my daughters and give them as gifts. It's been easy to use either my credits or just purchase outright. I have JustFab shoes in my closet now that I bought 10 years ago. I have flats, heels, boots and casual shoes. The quality is good. But I wish sometimes that old styles would come back in 'cause I have some old ones that I can't get anymore.

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    Verified purchase
    Sales & MarketingTimeliness

    Reviewed Dec. 10, 2023

    I subscribed to JustFab a few years ago and just recently, I just thought, "Oh, let me try it again" because I was seeing some ads on Instagram for shoes that caught my eye. The first time, I stopped because I had enough shoes. I have a wall of shoes. This time, I recently just unsubscribed because I recently got laid off from work. I really wasn't planning to because JustFab has a lot of cute stuff that I still want.

    The items I've purchased from them are pretty good. On a scale of 1 to 10, quality-wise, it's about a 6. The most recent shoes that I got for an occasion are for looks and not necessarily with longevity in mind. I've got really cute shoes from them before, but some of them have wobbly heels. The size is a little off, but they're cute nonetheless. I got some really cute, black heels. I'm a size 8 and they are not a size 8. They're about an 8.5. They were really loose. So, I did have to buy insoles and these little things to put in the back by the heels so that they don't slip off. It's more of an effort to try to return and reorder and do all that. I just didn't wanna go through the effort. I just ordered some stuff on Amazon, got it the next day, and I was able to wear the shoes for the event that they were intended.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Dec. 10, 2023

    I've had JustFab for years. The first time I clicked on it, all the shoes and outfits were really cute. So, I thought, "Why not join it?" The discounts is my favorite thing, but I like that I'm able to return and swap things out and they've made it really easy for me. When they have the special offers for VIPs, they're super beneficial. Then all the new random things that come up and the little collections that they come out with are really cute. They have a crazy variety of styles and shoes. If I don't purchase something right away, they just keep it in a little credit, and I'm able to skip months if I need to, which is really nice, too.

    I love the selections. My last purchase has been a while and I have quite a bit of credits. So, I'm gonna be making a very large purchase shortly. I mostly get shoes, but every once in a while I get a cute outfit. I've got some stuff in my cart and I'm buying boots because of winter coming up. The shoes have lasted me a long time. I bought sweaters and it's not cheap quality at all. I've gotten some purses, too. My favorite purchase is my black combat boots and I have a green sweater that I really love.

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2023

    JustFab's user interface is very friendly. However, they need to scale their quality to compete with others because it's not a nicer, higher-end department store quality. I don't utilize the style expert because of my body shape. JustFab doesn't do a good job picking appropriate styles for my body type. Also, I'm not impressed with the quality of their products. A lot of their products' seams are poorly sewn. So, I've got a lot of tops that the seams come out of. Their jean material is very flimsy and thin. You can tell it's not a high quality of cotton. It's spandex type material. So, I don't like that. They wear thin quickly.

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    JustFab
    Response from JustFab

    Hello Tamisha,

    Thank you for sharing your experience with the styles we offer and product quality. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away. 

    Best,

    Allison

    Verified purchase
    PriceRates

    Reviewed Dec. 8, 2023

    Justfab is great. They have good prices, and the selections are really good. About three weeks ago, I bought boots, and they're very nice.

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    Verified purchase

    Reviewed Dec. 8, 2023

    With JustFab, I have the flexibility of being able to skip or purchase something for the month. For the most part, the selections are on point. Sometimes it's something I don't like, but the majority is something I would wear. My last purchase was last October, and it was for boots. I like them. The quality was very good. I love when it's time for the winter and JustFab has their boot selection. It's the best thing that I have bought from them. They always have boots that are fashionable and I can change them out. I'm always buying boots. All in all, I would tell people to sign on because you can't beat the fact that they have so many options you can choose from. There's always something that's fashionable for people to buy from them, and if they don't want to upgrade their closet for that month, they have the luxury to decline for that month, then move on to the next month.

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    Verified purchase

    Reviewed Dec. 8, 2023

    Recently, I purchased from JustFab because I had some unused credits. The selection from the style expert was good and finding an item was easy. I’ve never had any issues, and so far, in the 10 years I've been a member, I have quite a few shoes from them. I love their shoes. I like their purses too, because this last time, I got purses as well.

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    Verified purchase
    PricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Dec. 7, 2023

    I've been with JustFab since 2013. Their selection has been good. Their website has also been very user-friendly. I bought some boots recently. The quality is what I would expect for that price point. However, some things are a little overpriced for the quality of the product. Also, shipping is a little slow sometimes.

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    Verified purchase

    Reviewed Dec. 7, 2023

    I've been with them for five years now. I bought from them a month ago and the quality of the product is okay. But I'm gonna end up canceling soon. They don't have the style that I like anymore.

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    Verified purchase
    PriceOnline & App

    Reviewed Dec. 6, 2023

    It used to be the monthly charge to make a selection of the product on the website. And now for the increased monthly charge I get only 1 VIP credit which equal only 1 item. Ouch. After years of loyalty we get new restrictions to make more money on us. Quite disappointing. Quality of items seem to be improved over years tho. AT least something positive..

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    JustFab
    Response from JustFab

    Hello Victoria,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience with the usage of the VIP credit. Our Member Services Team will contact you right away. 

    Best,

    Allison

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 3, 2023

    I loved JustFab. I just didn't utilize it that much and I didn't need it as often as I thought I would so I ended my membership. But the quality of their shoes are really amazing and that's why I didn't use it as much because I would still have perfectly good shoes. They've lasted me about a year or more. Also, their prices are really great. The only thing I didn't like was their rep was a little pushy on making me keep the membership. I had to get firm and be like, “Hey, I really don't want this membership. Could you please just stop pushing it?”

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRates

    Reviewed Dec. 2, 2023

    JustFab had a really good deal to sign up and it was two free pairs of shoes. I like the selection of their shoes. I order from them twice a year. There have been really good sales or clearance sales that I've used. I like the ankle-high boots that zip up in the back and I've had them for years and I love them. They're very comfortable. However, it is very hard to cancel JustFab because it charges $40 a month unless you opt out. If you forget to opt out, that can add up quickly. They also have really good prices on some things but not so great on other things.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2023

    It's cool that JustFab has kids’ shoes now. I also like that the shipping time has decreased since I first started. It’s quicker now and that's awesome. But it's frustrating when I forget to skip in time. A reminder at the beginning would be helpful in case I don't feel like ordering. There were multiple times that I didn't skip and I didn't need or want anything but JustFab didn't really have an option. Also, their sizing was inconsistent. I ordered several different things the same size but some didn't fit.

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    JustFab
    Response from JustFab

    Hello Kelsey,

    Thank you for taking the time to leave a review about skipping the month and product sizes. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

    Best,

    Allison

    Verified purchase
    Customer ServicePriceBillingRates

    Reviewed Dec. 1, 2023

    Some of the quality of the leather didn't seem to be up to par. But the best thing for me is getting shoes at affordable prices. And JustFab's customer service is always on point. I've done returns, billings, and shoe changes. I usually got my situation handled whether it was the first or second time.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 1, 2023

    I didn't understand how to use the credits. One time I overpaid. If I wanted to purchase anything, I didn't know how to go about the credits. But I bought boots one time from JustFab and they were decent and a good deal.

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    Verified purchase

    Reviewed Dec. 1, 2023

    This is a bad program to trap people to spend. Limits to use on when you cancel your subscription is disrespectful. Selection is poor and can't use. You can't cancel without losing some benefits of credits. There is nothing for men. Again choices and selection are low and not very trendy.

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    JustFab
    Response from JustFab

    Hello Yadira,

    Thank you for providing feedback about your experience with the membership and the selection we offer. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

    Best,

    Allison

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Dec. 1, 2023

    JustFab is cool. They try to keep up with the latest style. Returns and refunds always go smoothly. The customer service was fine when I had to return something or when they owed me some credit.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2023

    I ordered a pair of black over the knee boots. I absolutely love them! They are so comfortable and really goes well with my snow leopard dress. I also bought my daughter a pair of high heeled sandal in white. She was wanting to feel taller, she is 5'. These certainly done the trick and look amazing with her prom dress.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 30, 2023

    I don't order a ton from JustFab anymore. I mostly skip every month and just haven't cancelled because you can't cancel online. You have to physically call them and it's kind of a pain. Originally, I was looking for a place to get new and cute shoes. I feel like I got a bunch of stuff from them in the beginning. And now, it's just cheap and I don't really like it as much.

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    JustFab
    Response from JustFab

    Hello Elizabeth,

    Thank you for writing a review! We value your feedback on the VIP membership and products we offer. We would like to address your concern and our Member Services Team will reach out to you right away.

    Best,

    Allison

    Verified purchase
    Staff

    Reviewed Nov. 30, 2023

    I didn't remain a member because I don't like having to stay on top of the skipping a month and getting sent stuff. So, I just order and then cancel. They take care of it. I've been happy with the quality of the majority of the items that I purchased. Some of them are hard and not comfortable, but it goes along with the style of shoes that I like as well.

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 30, 2023

    After receiving my 3rd unhide blanket that I purchased from Fab Fit Fun, my son asked for one for himself for Christmas. He often loves cuddling up in mine with me to watch tv (and often steals it in the middle of the night from me). I am waiting for the baby one to come back in stock for an upcoming birthday present that I'd like to give.

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    Verified purchase
    PriceOnline & AppStaffRates

    Reviewed Nov. 11, 2023

    I have a bunch of credits that I haven't spent on JustFab. I don't use them enough because I haven't been a fan of the variety of stuff that they've been putting on there. All of the newer back-in-the-oldies kind of fashion that's been coming up is not my style, so I haven't purchased anything in months and months. I have two pairs of shoes that I bought earlier this summer and I didn't like the way they fit, but I forgot to send them in the right amount of time, so they're just sitting in my closet. They're never gonna be used.

    I went on yesterday to JustFab to see if there's anything I like to use my credits that are on there, and I didn't see anything that I liked. Other than that, the user-friendliness of the website is good. I've been a member since back in the day when everything was 49.95, and it's not that same price anymore. There are different prices, from 29.95 all the way to $80, and that's a different experience.

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    JustFab
    Response from JustFab

    Hello Chasity,

    Thank you for bringing this to our attention. Your feedback about the styles we offer and product sizes will help us what we can do better. Our Member Services Team will get in touch with you right away.

    Best,

    Allison

    Verified purchase
    Billing

    Reviewed Nov. 8, 2023

    I really like Just Fab. I like the clothing and the styles that they have. There's a variety of things that are offered in JustFab. I also like the fact that I can use different types of payments. If I don't have the whole amount, they have Klarna and different apps that you can pay with. That makes it easier. However, some of the materials are not as I think they would be. Sometimes the quality of the materials is not the greatest. But it's not bad. It's something that I could use. I also like the style.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 7, 2023

    JustFab's shoes and clothes collection are great. You're gonna find something you're gonna like. Try it out. They take half of the price down. So, if the shoes are 60, I paid $30 for because I'm a member. Also, they care about getting it right and making sure it’s what I like. My last purchase was last month. I got the platform high heels and there was the other platform in jeans material. I love them.

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    Verified purchase

    Reviewed Nov. 7, 2023

    We were JustFab members for a few years and we ordered clothing, accessories, and mostly shoes. We recently just cancelled though. We didn't need items and the quality of items that we've received in the past haven't been the best. If I'm gonna be paying $60 for a pair of shoes, I wouldn't want them to feel like they were coming from a lower end department store. The selection and shipping were good though.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffEase of UseRates

    Reviewed Oct. 24, 2023

    Finding the style I was looking for was fine at first but it has become increasingly difficult. Sizing changed over the years and nothing I get from there actually fits. It doesn't seem like the sizes line up with anything in the real world anymore and the variety is terrible. Also, the quality of the last item I purchased was awful. I don't wanna be a member anymore. I'm trying very hard to use my credit or get rid of them and leave.

    The customer service is okay but they're kinda hard to get to. They have this thing where if you don't cancel every 5th of the month, they just charge your card. Some months I'm good about it and then there are months where I'm so overwhelmed with other things that I'm just not able to cancel fast enough. That happened this month and I was able to contact customer service and get it refunded. But if I just can't use those credits because there's nothing on there that I can purchase and I want all my credits back, their customer service is just like, "Yeah. No, I can't help with that." That's very frustrating and that means I have to spend. There's a compulsion to spend on the website just so I can leave. I did benefit from a lot of the pricing early on and their products. It's just sad that it's declined over time.

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    JustFab
    Response from JustFab

    Hello Ash,

    Thank you for taking the time to let us know about your thoughts on the products we offer and the VIP membership. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

    Best,

    Allison

    Verified purchase
    Online & App

    Reviewed Oct. 24, 2023

    I made two purchases from JustFab but I am no longer a VIP. I enjoyed the selection but they didn’t have one pair in the color that I wanted because they were sold out. I'm visually impaired and they have the accessibility on the website, but it could be better.

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    Verified purchase
    Customer ServiceSales & MarketingPriceRates

    Reviewed Oct. 24, 2023

    Once, I was told I didn't qualify for the discount because I was gonna use my credit. But in the end, I was given the price of the discount. The quality is the same but JustFab’s shoes are not as nice as before, which is why I haven't been buying in a while. My last purchase was two months ago and that was just shoes for my daughter. They used to have a lot of nice shoes that I would go every month and buy it. Now, I look and nothing calls me. I just leave. I don't even go through my style expert anymore. It would be nice to have a different variation of shoes and boots. The ones they have lately are not my style.

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    Verified purchase
    Price

    Reviewed Oct. 24, 2023

    I had a great experience. The quality of the items from JustFab is great. I purchased shoes and they came right away. They were cheap, too.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Oct. 14, 2023

    JustFab has great selection. I got a discount code off the first purchase. I bought a pair of heels and it's good quality. Their price is a little high though.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Oct. 13, 2023

    I like JustFab and the ability to skip a month. Sometimes I just don't have it. It's also very easy to find what I want because they customize the selection as I go. They put more of the things that I like at the forefront based off of how I purchase. I get discounts from my prices on my shoes, and I love their prices. I like their boots particularly. The products are of good quality, and I still have them.

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    Verified purchase
    Sales & MarketingPriceMaintenance

    Reviewed Oct. 13, 2023

    I liked that when I first ordered something, they gave a discount. The products are very nice and they aren't cheap either. The selections given to me fit me well. The shoes are not stupid expensive but they are very durable. I don't have to worry about a heel breaking or a shoe falling apart. I've always liked their heels, booties and boots.

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    Verified purchase
    Price

    Reviewed Oct. 12, 2023

    I order with JustFab every now and then. I've gotten cute shoes and never had a problem. I like that it's cheap. There are a lot of different selections so that's good, too. It's always been a pleasant experience.

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    Verified purchase
    PriceStaffRates

    Reviewed Oct. 12, 2023

    I like the different styles at JustFab. It's easy to filter and look for my styles, between low to high heel, to boots, booties, tennis shoes and purses. The products are comfortable and the quality is amazing. The prices are very reasonable too. During the holidays, they offer 50% off.

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    Verified purchase
    PriceRates

    Reviewed Oct. 11, 2023

    JustFab's price was really good, and I really liked the quality of the clothing. As a member, I am able to get the whole set for the one price. The pants I got are really nice and substantial. They're not too thick and not too thin.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Oct. 11, 2023

    JustFab is very easy to work with. They have cute, affordable shoes, clothes and purses if you want to get something. I like the easiness to use the website, the fast shipping, and the items they send every month. I bought a nice sweater there last year. All the quality seem fine, like what I would get in the regular store. I would recommend JustFab.

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    Verified purchase

    Reviewed Oct. 11, 2023

    I purchased a couple of pairs of shoes from JustFab. I got some heels and some wedge sandals recently. The quality is good. They're super uncomfortable though.

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    JustFab
    Response from JustFab

    Hello Katherine,

    Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the products you got from us. Our Member Services Team will reach out to you right away.

    Best,

    Allison

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    JustFab Company Information

    Company Name:
    JustFab.com
    Company Type:
    Private
    Website:
    www.justfab.com