JustFab Reviews

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About JustFab

JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.

Pros
  • Special first-purchase discount
  • Free shipping for VIP members
  • Personalized style quiz
  • Discounts for VIP members
Cons
  • Must pause to avoid monthly charge
  • Credits do not apply to sale items

JustFab Reviews

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    How do I know I can trust these reviews about JustFab.com?
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    Page 5 Reviews 440 - 640
    Verified purchase
    PriceRefunds & PayoutsStaff

    Reviewed Jan. 20, 2024

    I liked the shoes that JustFab had. However, their quality has gone way downhill. They're super cheap, like Chinese plastic kind of shoes. They're gorgeous looking, but when it comes to wear, forget it. The quality is below what you pay for it. But JustFab's clothes are good.

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    JustFab
    Response from JustFab

    Hello Carrie,

    Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed Jan. 20, 2024

    I liked JustFab's prices and being able to stop when I'm ready and having those points available. Also, the selections are right on point with what I like. I bought a pair of boots and a sweater. They're great quality.

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    Verified purchase

    Reviewed Jan. 20, 2024

    I made a purchase three months ago from JustFab but I’m not a member anymore. It was just for the month time limit. The selection from the style expert was great but I already had in mind what I was looking for. I like the item that I got. It runs true to size.

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    Verified purchase
    Tech

    Reviewed Jan. 11, 2024

    I heard about JustFab seven years ago when one of my coworkers wore a pair of boots from them. The only thing that really attracted me was the type of style of boots back then. The boots that I like were a great pair. I always got a lot of compliments. It was low-heel, went over the knee, and kinda had a split in the back. But I've never seen those boots again. I noticed that the platforms came out and that's not my twist. But the boots were very sturdy and I got a nice wear out of them.

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    Verified purchase
    Price

    Reviewed Jan. 11, 2024

    My experience with JustFab has not been good. I don't order from there because the shoes are cheap but they won't allow me to get rid of my membership, so that's the only reason I've kept it. I wish they would allow the option to no longer be a VIP member. Sometimes I forget to skip the month so they end up taking the money out of my account. I just recently ordered a pair of shoes from there just because I had a credit and they're just different from ordering from Macy's or other retailers.

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    JustFab
    Response from JustFab

    Hello Darilyn,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Jan. 11, 2024

    I like the deals that JustFab offers. I also like the quality of the shoes. It lasts my kids a good long time.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Jan. 11, 2024

    I like the sales at JustFab. It's affordable. I've ordered a number of pairs of shoes. I've never been disappointed with a pair of shoes in JustFab. The styles fit me. I can always look at a shoe and say it's gonna look nice on me.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Jan. 11, 2024

    I like the major sale around Black Friday, Christmas time. One time, I made an order. I bought four pairs of shoes and it only costed one a half pairs. It was a huge discount. JustFab also had free on shipping and handling. However, there was one time that I dealt with them, and I had a long hold time. Also, I had between the 1st and the 5th to skip the month which I did on ShoeDazzle. I tried to log in to JustFab, but it wouldn't allow me to. Yesterday, I got a charge to my account. That was confusing because it was after the 5th. JustFab needs to give more flexibility regarding that.

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    Verified purchase

    Reviewed Jan. 10, 2024

    Try JustFab. I like their different styles every month. I don't wear a lot of high heels and that's what a lot of their stuff is. Other than that, it's fine. I also like that I can opt out, which is what I usually do. I don't have to do it every month. The boots that I recently got were good. They last.

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    Verified purchase

    Reviewed Jan. 10, 2024

    I like that JustFab is size inclusive.

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    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 10, 2024

    JustFab's style expert is super helpful. They have a lot of options so it's nice to have something a little more curated to me. Also, their shoes are really cute. I can tell they're a little on the cheaper side because they can wear down fairly quickly if I'm wearing them all the time. But they're affordable, so you kind of expect that. Other than that, I've liked all the shoes that I've gotten from them and if the shoes don't fit, I can send them back and either get my money back or exchange them for a different size.

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    Verified purchase
    Sales & MarketingPriceOnline & App

    Reviewed Jan. 10, 2024

    I don't like the monthly cancellations, because I've always had an issue with that. If I do it on the website or on the app, it always somehow gets messed up and they charge my card, even though I try to skip the month. It's not synced across all platforms that they have it set. But other than that, the quality of the items is nice. They hold up for a decent amount of time. I like the different things that are advertised, for the most part. I typically buy shoes if I do buy anything but there was a time where I would buy clothing, dresses or jackets.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 10, 2024

    The only reason I purchase at this point is because I forget to cancel and I have credits and I don't wanna waste my money. I have nine credits so I'll just wait until they have decent shoes and then I'll order them. But I don't feel like they have great shoes. Their quality has gone down over the years and they're not the best-looking, fashionable shoes. I don't really wear them a lot. Out of every 75 pairs of shoes, there might be one decent and I'm not even gonna say super cute, but I will wear out in public. They need a new designer.

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    JustFab
    Response from JustFab

    Hello Charlotte,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Staff

    Reviewed Jan. 10, 2024

    The site has always been very user-friendly but the quality of the items has been hit or miss. Typically, the summer shoes -- wedges and flip flops -- are good and they have a nice selection. Also, the mules are nicer.

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    Verified purchase
    PriceRates

    Reviewed Jan. 10, 2024

    I purchase from JustFab because of their price and the good quality. My favorite purchase is the last boots that I bought because of the color and quality and it's very comfortable.

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    Verified purchase
    Sales & MarketingPriceOnline & AppStaffBillingEase of UseRates

    Reviewed Jan. 10, 2024

    I liked the cheap deals that JustFab was running when I first signed up. I really liked the $10 shoe. I feel like they're discounted based off having the membership. The deals are really good. It's easy to make a purchase on JustFab. Their website is easy to navigate and figure out what kind of shoe I am looking for and wanted. I got some boots lately, and I think they're very nice quality for the price. I would recommend JustFab and say that they have quality shoes. Shipping time is very reasonable, and you get good quality for your price. Also, I like that they have the feature that if you wanna skip the month, you can skip your payment.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2024

    My JustFab experience has been okay, but it's kind of a hassle to cancel the membership. I've been trying for years, and I just haven't wanted to call. They give you the runaround about trying to cancel. I don't know if you can't cancel online and they want you to call, which makes people maybe less likely to cancel. I haven't found a way to do it online, so it's either really difficult or they don't offer it. My last purchase was this year. I had member credits because there was a few months I forgot to skip. I got three pairs of boots, and they were okay. I wore my favorite pair so much that they wore out. They didn't make them anymore so I've had to look, and I haven't found any that I liked as much as the first.

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    JustFab
    Response from JustFab

    Hello Rachel,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServiceSales & MarketingRefunds & PayoutsStaff

    Reviewed Jan. 8, 2024

    I first joined JustFab's membership program in 2017. It wasn't until 2019 that I realized one of the places I had shopped for while I was on that medicine from recovering from my wisdom teeth surgery was JustFab. With doing all this under the influence, I had no idea that JustFab had been taking $45 out of my account every month for a few years. I called JustFab and was wanting all of my money back because I had not used them at all since the very first time. A lot of their shoes didn't even fit me when I got it so I never shopped with them again.

    When I called, the lady was very difficult with me. She wasn't understanding of the condition I was in when I had signed up and wouldn't give me my money back at all. She said I could use it as a credit. It wasn't until in October where I spent 19 credits to get all these clothes and shoes. Again, there were a few things I needed to return. There was a little bit of a confusion with that. They said they hadn't gotten my package. But at the same time, I got a text from UPS saying to respond if I sent a package. I got in contact with USPS. They said that text was a scam because of the tracking number that was printed off with the receipt from JustFab when I went to return it. I called JustFab and asked, "Am I going to be penalized for not returning these things when the tracking number you gave me was a scam?" They worked with me and said they finally found it. They gave me my credits back.

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    JustFab
    Response from JustFab

    Hello Jazmin,

    Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about the VIP membership and our return/exchange policy is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRates

    Reviewed Jan. 7, 2024

    The membership fee of $50 a month that they wanna charge unless you opt out is a bit excessive. But when they have sales, they seem to be decently priced. Although, I liked the quality a little bit better a few years ago than now. They don't seem to hold up as well or last as long. Also, I noticed that they made it difficult to find the option to skip a month. Other than those, I've never had a problem with any returns. Those were always handled really well and quickly.

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    JustFab
    Response from JustFab

    Hello Davida,

    Thank you for taking the time to leave a review. Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. We would like to discuss further our product quality. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Jan. 7, 2024

    JustFab has nice stuff and they have a nice variety of things. My last purchase was back in October and I bought a bunch of clothes, shoes, and bags because I had a ton of points I needed to be used.

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    Verified purchase
    PriceStaff

    Reviewed Jan. 6, 2024

    I very rarely buy from JustFab. The quality is not great and the cost is a little high. Also, I don't love the format of the website. It's hard to maneuver to what I want and there are different brands on there that are kind of confusing. And they moved 'skip my month' and it makes it harder to find it. I wish they would send a reminder to skip your months before they charge you for it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brooke,

    Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the 'Skip the Month' option. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 6, 2024

    JustFab needs to improve their stuff a little. Their boots don't last long and they tear. My daughter had a pair of black boots from them. She wore it for one week and they started tearing. Also, the cost is high for something I can buy in a store and the material is not really that good. I do not like the shipping, as well. I have lost packages a couple of times and I've had to complain because my packages were not gonna be delivered to the right place. That was horrible. I had to call them three or four times to get help.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Mariesha,

    Thanks for sending your review! Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further our shipping process and delivery timeframe. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed Jan. 6, 2024

    Most of the items I’ve purchased from JustFab are good quality and as a member, one credit can be used for two shoes or it could even be used for a nicer pair of boots. I like that a credit doesn't necessarily mean it's just one thing and you can bundle it a lot. You can split it or you can save up and get more things. But sometimes, you get stuck in a loop on JustFab’s site. I’m trying to log in so I can skip my shoes for the month before the fifth happens and I'm struggling to get in and find out where my account is.

    Thanks for your vote!
    Verified purchase
    Sales & Marketing

    Reviewed Jan. 6, 2024

    When I joined, there was a good sale. I got a pair of boots, and they're really nice. Justfab has nice shoes, and I like the variety.

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    Verified purchase

    Reviewed Jan. 5, 2024

    Using my credits is my favorite thing about being a member of JustFab and it’s very easy to find items. The selections from the style expert are a match.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Jan. 5, 2024

    I liked JustFab's price, and I like being able to skip the month when I need and not feel I have to buy something. I usually stock up on boots when they have boot sales. The quality is great, but the sizing is usually where I have issues. Most of the items usually run small. Even if I get the right size, it's too narrow.

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    Verified purchase
    Customer Service

    Reviewed Jan. 4, 2024

    I like the styles of the shoes that JustFab has available, as well as they have them in extended sizes, which a lot of shoe companies do not. I have a larger size foot so it's hard to find fashionable shoes. It's not that difficult to find styles. They just sell out quite a bit. I don't know if extended sizes are made in the same quantity as the smaller sizes. I would highly encourage them to sell more because, as a person who has a larger foot, I hear from women all the time, that we just can't find shoes. It's like people don't make enough. Other than that, I've had decent success in finding what I want. Not always, but for the most part. I also like that when you first become a VIP member, you get the $10 shoes. My most recent purchase was a pair of denim boots. They're almost three-inch heels and they're knee-high. I like them. They're very nice, stylish and comfortable. The quality of their products has been good.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Dec. 28, 2023

    I used to be a member of JustFab six years ago, and then I quit for a while. Then I was on Facebook and had seen ads for their shoes and I saw a pair of boots. They were a tan pair that were wedge, knee-high boots, and I just loved them so much, so I signed back up again. They have a great selection. There are all kinds of different colors, styles, pretty much anything that I could want. Their clothing is very reasonably priced too and they're really good quality. The boots that I purchased six years ago lasted me about six years so they are good quality as well. I also bought this tan sweater as well, and I love it. Both things, I get complimented on every time I wear them.

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    Verified purchase

    Reviewed Dec. 24, 2023

    My experience with JustFab has been good. I like the shoes I got from them. It's comfortable and they have good quality shoes. I have no problem wearing them. They last longer and they don't rip. I like that they have all sizes of shoes. They have wide too. Not all places carry big-size shoes. Some of them are just size 7 to 10. They carry up to size 11.

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    Verified purchase

    Reviewed Dec. 23, 2023

    I like being a member with JustFab especially when they have deals. The first ones I purchased were wedges. I was looking for some more, but they don't sell it anymore. This time, I got some white wedges with diamond studs in it. I also got some black leather wedges. They're good quality and the shipping didn't take that long. I tell others to make sure they apply for the membership 'cause that's a good deal.

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    Verified purchase

    Reviewed Dec. 23, 2023

    Purchasing with JustFab is simple. The item gets delivered to your door. They run true to size. I like it when they have the two-for-one credit. A month ago I got a pair of tennis shoes and a pair of heels. I once had these brown heels which I've had for years. I love the items that I've gotten. Most of the time, they're comfortable. Once in a while, I can't tell how steep the incline that it tilts my ankle. It's not so much the heel itself because if it's got a little wedge in the front, it doesn't bother my ankle so bad. But when it's those steep incline, my ankles can't hold it and I can't tell that from the pictures sometimes.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Dec. 22, 2023

    JustFab has great deals. You could get shoes for a great price. I'm actually starting over. I moved to Georgia last year, and left everything. JustFab gives me an alternative to get more than one pair of shoes at a time. I really love that about them. I always order from them. JustFab does fast shipping. I'm a size 11 and whenever I go on there, there’s always something for me to get.

    I got two pairs of shoes for my daughter. Then I got brown boots, black boots, and I got the long size boots for me, and then I turned around again and got some brown boots. I love the quality. The style experts do well. I didn't even know that there was a black boot out, and when I got online, they kind of show their newest picks so I feel like it's really useful. I won't have to go digging. Sometimes, those pics will be upfront, and you can go ahead and get what you want.

    My favorite are my black boots. The girls love the black boots. The long thigh black boots that I've gotten from them recently ease down. You can wear it with jeans. You can wear them with a dress. I wore them to a graduation about two weeks ago. I'm an influencer so I’m always doing a “Get Dressed With Me.” So when I purchased the black boots, I had a lot of comments. People in the comment section were like, “Okay. Where the boots come from?” When people say, “Where do y'all get your shoes if you got big feet online?” I say "JustFab" every time.

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    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 22, 2023

    JustFab has cute, inexpensive shoes. Finding a style is easy. I hate when I log on, and they wanna ask 50 different million questions on their marketing. “Oh, do you like this? What's your favorite this that?”. I was able to take advantage of their offer where you buy your first pair for 10 something. But they don't have decent quality. They’re probably made somewhere in Taiwan for $2. I bought two long boots from them, and they're my favorite purchase. They were cheap but cute. JustFab could make more shoes for people. More of the orthopedic style would keep me to it.

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    Verified purchase
    Staff

    Reviewed Dec. 22, 2023

    I like the different styles that JustFab has as far as the shoes. And by me being a first time representative towards that, they offered me a good deal. I bought a pair of boots and they were gorgeous. I also love their style. I had purchased some years ago. And I always get great compliments on my shoes. If you have the funds to go ahead and be a member, I would recommend you do that.

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    Verified purchase
    Customer ServicePriceRefunds & Payouts

    Reviewed Dec. 22, 2023

    I placed an order and got everything that I had requested. I got a boot, a slip-on clog, and a regular shoe. I got what I paid for, so it was fine. However, JustFab signed me up for a subscription automatically which I did not give permission to do. So, I called and canceled that. I still got a charge, but I'm working with my bank to get that reversed.

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    JustFab
    Response from JustFab

    Hello Amy,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Dec. 22, 2023

    I like the shoes from JustFab. Depending on the style of shoes, looking for items could be hard. I order from time to time. I don't order a lot, but once in a while. I got a pair of winter boots that I needed to return because they wouldn't fit. I'm looking forward to wearing them but since they didn't fit, I didn't really see a reason for keeping them. I tried to find them in a different size. They didn't have them. Hopefully, next season they will come back and I will get the right size. I just returned it last week. The return process was good. I haven't got an email that they have received the shoes yet. I tried the Happy Returns. It was easy.

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    Verified purchase
    PriceRates

    Reviewed Dec. 22, 2023

    JustFab lives up to their name. Cheap price, good styles. However. I'm not a big fan of the membership. I'm not currently a member. I would only do it for a month because the membership doesn't make sense for me. I had to say multiple times for them to cancel my account, but I was able to get it canceled, so that was fine. Also, the return was easy.

    The items were okay, but weren't the highest quality. I had to get one pair of boots resold after three wears. But I've had more expensive shoes that have lasted just as long, so it was okay. Muy favorite were olive-colored, platform Mary Janes. I have yet to find anything close to that, and the heel broke off of them. They were awesome. My legs looked so great in those.

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    Verified purchase
    Price

    Reviewed Dec. 22, 2023

    The three things I have are great. However, I have all these JustFab credits but it's not clear how to make them work. Occasionally it works. Sometimes it doesn't. It was easier than when I recently bought a pair of shoes. But I've tried other times, and I couldn't get my credits to work. In the previous years, I just keep credits, or if I get charged, I just make sure the next month, I go on time to skip the month. So, it's a work in progress.

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    JustFab
    Response from JustFab

    Hello Julie,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 22, 2023

    It's easy to find styles on JustFab. But sometimes they run out quickly on anything that I'm looking for. That aside, I like the quality of the shoes and how fast they arrive. I took advantage of the special they had for Thanksgiving. It was two pairs for under $40. The most recent purchase was about three weeks ago. It was a pair of boots. Go ahead and purchase at JustFab. The quality is great.

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    Verified purchase

    Reviewed Dec. 22, 2023

    I would always recommend JustFab. I joined because I could select styles that I was into and JustFab would create a closet for me. It has been easy because my style has been changing throughout the years. I could stray from my initial style bundle that I started with, and pick out different items that I might not have been comfortable but looking to try. In the beginning, I just purchased shoes. But now, as my life has changed, I would buy things for my daughter.

    I got two for one for my credits. Because sometimes if I couldn't purchase anything and I forget to skip the month, I have those credits. So, the two for one credit have been keeping me from canceling my membership. Because if I don't get to buying something or if I forget to do something, it keeps bringing me back in. The quality has always been great. The coats and bags that I got are my favorite so far.

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    Verified purchase

    Reviewed Dec. 22, 2023

    Using JustFab has been great. It had great deals and it was pretty easy to find the style I was looking for. I got some long boots and some booties. They fit perfectly and they're of great quality. Also, I like that we could cancel the month whenever we want. Buy from JustFab. They're a great company.

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    Verified purchase

    Reviewed Dec. 22, 2023

    When I order something, it's been okay. They have good delivery timing. The first pair of shoes I got, the sizing was accurate. But with my order yesterday, it was oversized. Other than that, the quality is nice. People appreciate it. They say, "Oh, that is beautiful. That looks good on you." I've never regretted buying anything from them.

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    Verified purchase
    Punctuality & SpeedMaintenanceRates

    Reviewed Dec. 22, 2023

    My friend knew I love shoes and she said I needed to try JustFab. So I did and I loved it. I just haven't had much of a chance to buy shoes especially recently. Every once in a while, the style expert will offer things I'm not interested in. But for the most part, it gives me a good selection of what I'm looking for. Sometimes there are seasons where there's nothing that I find all that interesting and then, there are other seasons where I wanna buy every other shoe I see. As soon as those deals start coming in, I'm so tempted to buy more shoes. JustFab doesn't have very many options for the wide shoes though and sell out with the ones that they have. They sell out very fast.

    A few of the shoes don't last that long and break easily. But most that I've gotten have good quality. I've had them for quite a few years and they've lasted me a while. There's this pair of booties that I got last year and I didn't get a chance to start wearing them until this year. They're these brown-like cognate brown booties and they are the cutest, most comfortable booties. I could go jogging in them if I wanted to. They're the best thing ever.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 22, 2023

    JustFab was always quick and shipped me what I asked for. I love the option of the skip the month. That was always awesome because I never could afford it. But when I could, it was nice. I had it for years but I'd always skip the month so I finally needed to just cancel it. In my eight years with them, I probably only got six pairs of shoes and a couple of pairs of shoes that I got didn't last very long. The canvas slip-on shoes lasted the longest and they were my favorite but with the heels and sandals, halfway through the day, a strap would pop or the heel would bust out. But it could be my weight. I am a little hefty.

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    Verified purchase

    Reviewed Dec. 22, 2023

    They haven't had the boot that I've wanted in stock for a minute but other than that, I really like JustFab. I like the monthly convenience of it. Also, the quality of the items I've purchased is pretty good.

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    Verified purchase
    PriceRates

    Reviewed Dec. 22, 2023

    As a member of JustFab, I can skip the month and I skip quite often. But I bought two pairs of moccasin shoes in October and I like the quality and especially the color. The shoes are good for the price and they can last sometimes.

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    Verified purchase

    Reviewed Dec. 22, 2023

    The few things that I got from JustFab have been fine but I don't like the styles very much. But that's not just them, it's with a lot of stores. Also, I was tired of remembering to skip every month.

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    Verified purchase
    Sales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed Dec. 22, 2023

    JustFab's stuff is different, unique, and there are a variety of stuff. Finding a particular style of item is not hard. There is always something new and I feel like JustFab keeps up with that kind of stuff. Also, they are always doing discounts. I feel like it's very cheap. I just got some shoes and I got tons of compliments on them. I feel like they're normally over $100 and I didn't spend that much.

    The selections that they pick out for me are on point. They have good quality and for the price, it's reasonable. I've only encountered one issue and it was just sizing. I ordered shoes and it was the wrong size. For the price, I wasn't, "Oh, I just spent so much money on this. This sucks. Now I have to return it or go out of my way." I just found a friend and I was like, "Here. They're cute. They were inexpensive. Here you go."

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    Verified purchase

    Reviewed Dec. 22, 2023

    Purchasing with JustFab is economical. I was able to get my best friend some boots as a gift. I wanna cancel my membership, though. I don't like the selection. To me, the stuff looks good in pictures, but often when I get it, it doesn't meet the mark, and I end up giving it away. I bought some heels and they are super long and narrow. One of the people that I was trying to give it to said, "This just fits funny." It was made differently. She gifted it to a younger niece who was able to put something in the toe of them, and I was like, "Dang, we should have thought of that." It worked out for her.

    I got another pair and it was the same thing. I got some boots that are my favorite purchase. It was over-the-knee boots. The person I gave it to really likes them, and the fit was great for her. So, she loves them. She's worn them a couple of times already since she got them. I'd tell others to try JustFab at a minimum. It's just like all the other online stores now. It's a hit or miss.

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    JustFab
    Response from JustFab

    Hello Pogiressa,

    Thanks for sending your review! Your feedback about our product sizing and styles is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 22, 2023

    Even though I'm not a big tech person and even though I get emails to, "Hey, make sure to skip a month”, I always look at the emails after. So I'm always charged. I tried canceling once and JustFab never canceled me. I use it when I remember I have it and I need something. Otherwise I don't care. It seems like their sizing is always too small. Things that are supposed to be wide-leg aren't.

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    JustFab
    Response from JustFab

    Hello Nicole,

    Thank you for taking the time to leave a review. Your feedback about our product sizing and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Dec. 11, 2023

    I like having the option to buy something that's more on the affordable side and occasionally, I take advantage when JustFab has sales. Sometimes, you can get two pairs of shoes for the price of one or the cost of one monthly membership fee. But over the years, I found less and less things to purchase from them. It might be a personal style change but I don't shop with them as much anymore. I automatically skip the month and if I look through their things, there's not much that necessarily appeals to me every single month. I bought a pair of shoes a couple of months ago and the quality was good. I was happy with them. I like that JustFab is a monthly membership. It is hard sometimes to remember to skip the month on time and companies like doing that kind of subscription model but it's not one of my favorite ways to shop. So, probably the only negative is that you have to log in and skip the month if you don't wanna buy anything.

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    JustFab
    Response from JustFab

    Hello Noemi,

    Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product availability and membership. Our Member Services Team will reach out to you right away.

    Best,

    Allison

    Verified purchase
    StaffEase of Use

    Reviewed Dec. 11, 2023

    When I joined JustFab, I was already a ShoeDazzle member. At that time, they had a little bit more variety than ShoeDazzle. The shoes were different. I went ahead and signed up for both. I've enjoyed the evolution of the membership over the years. I've also enjoyed the ease of shopping and skipping. If I choose not to participate in a particular month, it's easy to do that. I like that they have an app and they're online. I'm an app kind of person. It makes it super easy for me.

    They have a great selection of shoes, clothes, purses, and accessories. I've bought a little bit of everything over the years. I've even been able to purchase not only for my size, but also for my daughters and give them as gifts. It's been easy to use either my credits or just purchase outright. I have JustFab shoes in my closet now that I bought 10 years ago. I have flats, heels, boots and casual shoes. The quality is good. But I wish sometimes that old styles would come back in 'cause I have some old ones that I can't get anymore.

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    Verified purchase
    Sales & MarketingTimeliness

    Reviewed Dec. 10, 2023

    I subscribed to JustFab a few years ago and just recently, I just thought, "Oh, let me try it again" because I was seeing some ads on Instagram for shoes that caught my eye. The first time, I stopped because I had enough shoes. I have a wall of shoes. This time, I recently just unsubscribed because I recently got laid off from work. I really wasn't planning to because JustFab has a lot of cute stuff that I still want.

    The items I've purchased from them are pretty good. On a scale of 1 to 10, quality-wise, it's about a 6. The most recent shoes that I got for an occasion are for looks and not necessarily with longevity in mind. I've got really cute shoes from them before, but some of them have wobbly heels. The size is a little off, but they're cute nonetheless. I got some really cute, black heels. I'm a size 8 and they are not a size 8. They're about an 8.5. They were really loose. So, I did have to buy insoles and these little things to put in the back by the heels so that they don't slip off. It's more of an effort to try to return and reorder and do all that. I just didn't wanna go through the effort. I just ordered some stuff on Amazon, got it the next day, and I was able to wear the shoes for the event that they were intended.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Dec. 10, 2023

    I've had JustFab for years. The first time I clicked on it, all the shoes and outfits were really cute. So, I thought, "Why not join it?" The discounts is my favorite thing, but I like that I'm able to return and swap things out and they've made it really easy for me. When they have the special offers for VIPs, they're super beneficial. Then all the new random things that come up and the little collections that they come out with are really cute. They have a crazy variety of styles and shoes. If I don't purchase something right away, they just keep it in a little credit, and I'm able to skip months if I need to, which is really nice, too.

    I love the selections. My last purchase has been a while and I have quite a bit of credits. So, I'm gonna be making a very large purchase shortly. I mostly get shoes, but every once in a while I get a cute outfit. I've got some stuff in my cart and I'm buying boots because of winter coming up. The shoes have lasted me a long time. I bought sweaters and it's not cheap quality at all. I've gotten some purses, too. My favorite purchase is my black combat boots and I have a green sweater that I really love.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2023

    JustFab's user interface is very friendly. However, they need to scale their quality to compete with others because it's not a nicer, higher-end department store quality. I don't utilize the style expert because of my body shape. JustFab doesn't do a good job picking appropriate styles for my body type. Also, I'm not impressed with the quality of their products. A lot of their products' seams are poorly sewn. So, I've got a lot of tops that the seams come out of. Their jean material is very flimsy and thin. You can tell it's not a high quality of cotton. It's spandex type material. So, I don't like that. They wear thin quickly.

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    JustFab
    Response from JustFab

    Hello Tamisha,

    Thank you for sharing your experience with the styles we offer and product quality. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away. 

    Best,

    Allison

    Verified purchase
    PriceRates

    Reviewed Dec. 8, 2023

    Justfab is great. They have good prices, and the selections are really good. About three weeks ago, I bought boots, and they're very nice.

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    Verified purchase

    Reviewed Dec. 8, 2023

    With JustFab, I have the flexibility of being able to skip or purchase something for the month. For the most part, the selections are on point. Sometimes it's something I don't like, but the majority is something I would wear. My last purchase was last October, and it was for boots. I like them. The quality was very good. I love when it's time for the winter and JustFab has their boot selection. It's the best thing that I have bought from them. They always have boots that are fashionable and I can change them out. I'm always buying boots. All in all, I would tell people to sign on because you can't beat the fact that they have so many options you can choose from. There's always something that's fashionable for people to buy from them, and if they don't want to upgrade their closet for that month, they have the luxury to decline for that month, then move on to the next month.

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    Verified purchase

    Reviewed Dec. 8, 2023

    Recently, I purchased from JustFab because I had some unused credits. The selection from the style expert was good and finding an item was easy. I’ve never had any issues, and so far, in the 10 years I've been a member, I have quite a few shoes from them. I love their shoes. I like their purses too, because this last time, I got purses as well.

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    Verified purchase
    PricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Dec. 7, 2023

    I've been with JustFab since 2013. Their selection has been good. Their website has also been very user-friendly. I bought some boots recently. The quality is what I would expect for that price point. However, some things are a little overpriced for the quality of the product. Also, shipping is a little slow sometimes.

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    Verified purchase

    Reviewed Dec. 7, 2023

    I've been with them for five years now. I bought from them a month ago and the quality of the product is okay. But I'm gonna end up canceling soon. They don't have the style that I like anymore.

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    Verified purchase
    PriceOnline & App

    Reviewed Dec. 6, 2023

    It used to be the monthly charge to make a selection of the product on the website. And now for the increased monthly charge I get only 1 VIP credit which equal only 1 item. Ouch. After years of loyalty we get new restrictions to make more money on us. Quite disappointing. Quality of items seem to be improved over years tho. AT least something positive..

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    JustFab
    Response from JustFab

    Hello Victoria,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience with the usage of the VIP credit. Our Member Services Team will contact you right away. 

    Best,

    Allison

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 3, 2023

    I loved JustFab. I just didn't utilize it that much and I didn't need it as often as I thought I would so I ended my membership. But the quality of their shoes are really amazing and that's why I didn't use it as much because I would still have perfectly good shoes. They've lasted me about a year or more. Also, their prices are really great. The only thing I didn't like was their rep was a little pushy on making me keep the membership. I had to get firm and be like, “Hey, I really don't want this membership. Could you please just stop pushing it?”

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRates

    Reviewed Dec. 2, 2023

    JustFab had a really good deal to sign up and it was two free pairs of shoes. I like the selection of their shoes. I order from them twice a year. There have been really good sales or clearance sales that I've used. I like the ankle-high boots that zip up in the back and I've had them for years and I love them. They're very comfortable. However, it is very hard to cancel JustFab because it charges $40 a month unless you opt out. If you forget to opt out, that can add up quickly. They also have really good prices on some things but not so great on other things.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2023

    It's cool that JustFab has kids’ shoes now. I also like that the shipping time has decreased since I first started. It’s quicker now and that's awesome. But it's frustrating when I forget to skip in time. A reminder at the beginning would be helpful in case I don't feel like ordering. There were multiple times that I didn't skip and I didn't need or want anything but JustFab didn't really have an option. Also, their sizing was inconsistent. I ordered several different things the same size but some didn't fit.

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    JustFab
    Response from JustFab

    Hello Kelsey,

    Thank you for taking the time to leave a review about skipping the month and product sizes. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

    Best,

    Allison

    Verified purchase
    Customer ServicePriceBillingRates

    Reviewed Dec. 1, 2023

    Some of the quality of the leather didn't seem to be up to par. But the best thing for me is getting shoes at affordable prices. And JustFab's customer service is always on point. I've done returns, billings, and shoe changes. I usually got my situation handled whether it was the first or second time.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 1, 2023

    I didn't understand how to use the credits. One time I overpaid. If I wanted to purchase anything, I didn't know how to go about the credits. But I bought boots one time from JustFab and they were decent and a good deal.

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    Verified purchase

    Reviewed Dec. 1, 2023

    This is a bad program to trap people to spend. Limits to use on when you cancel your subscription is disrespectful. Selection is poor and can't use. You can't cancel without losing some benefits of credits. There is nothing for men. Again choices and selection are low and not very trendy.

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    JustFab
    Response from JustFab

    Hello Yadira,

    Thank you for providing feedback about your experience with the membership and the selection we offer. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

    Best,

    Allison

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Dec. 1, 2023

    JustFab is cool. They try to keep up with the latest style. Returns and refunds always go smoothly. The customer service was fine when I had to return something or when they owed me some credit.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2023

    I ordered a pair of black over the knee boots. I absolutely love them! They are so comfortable and really goes well with my snow leopard dress. I also bought my daughter a pair of high heeled sandal in white. She was wanting to feel taller, she is 5'. These certainly done the trick and look amazing with her prom dress.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 30, 2023

    I don't order a ton from JustFab anymore. I mostly skip every month and just haven't cancelled because you can't cancel online. You have to physically call them and it's kind of a pain. Originally, I was looking for a place to get new and cute shoes. I feel like I got a bunch of stuff from them in the beginning. And now, it's just cheap and I don't really like it as much.

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    JustFab
    Response from JustFab

    Hello Elizabeth,

    Thank you for writing a review! We value your feedback on the VIP membership and products we offer. We would like to address your concern and our Member Services Team will reach out to you right away.

    Best,

    Allison

    Verified purchase
    Staff

    Reviewed Nov. 30, 2023

    I didn't remain a member because I don't like having to stay on top of the skipping a month and getting sent stuff. So, I just order and then cancel. They take care of it. I've been happy with the quality of the majority of the items that I purchased. Some of them are hard and not comfortable, but it goes along with the style of shoes that I like as well.

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 30, 2023

    After receiving my 3rd unhide blanket that I purchased from Fab Fit Fun, my son asked for one for himself for Christmas. He often loves cuddling up in mine with me to watch tv (and often steals it in the middle of the night from me). I am waiting for the baby one to come back in stock for an upcoming birthday present that I'd like to give.

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    Verified purchase
    PriceOnline & AppStaffRates

    Reviewed Nov. 11, 2023

    I have a bunch of credits that I haven't spent on JustFab. I don't use them enough because I haven't been a fan of the variety of stuff that they've been putting on there. All of the newer back-in-the-oldies kind of fashion that's been coming up is not my style, so I haven't purchased anything in months and months. I have two pairs of shoes that I bought earlier this summer and I didn't like the way they fit, but I forgot to send them in the right amount of time, so they're just sitting in my closet. They're never gonna be used.

    I went on yesterday to JustFab to see if there's anything I like to use my credits that are on there, and I didn't see anything that I liked. Other than that, the user-friendliness of the website is good. I've been a member since back in the day when everything was 49.95, and it's not that same price anymore. There are different prices, from 29.95 all the way to $80, and that's a different experience.

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    JustFab
    Response from JustFab

    Hello Chasity,

    Thank you for bringing this to our attention. Your feedback about the styles we offer and product sizes will help us what we can do better. Our Member Services Team will get in touch with you right away.

    Best,

    Allison

    Verified purchase
    Billing

    Reviewed Nov. 8, 2023

    I really like Just Fab. I like the clothing and the styles that they have. There's a variety of things that are offered in JustFab. I also like the fact that I can use different types of payments. If I don't have the whole amount, they have Klarna and different apps that you can pay with. That makes it easier. However, some of the materials are not as I think they would be. Sometimes the quality of the materials is not the greatest. But it's not bad. It's something that I could use. I also like the style.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 7, 2023

    JustFab's shoes and clothes collection are great. You're gonna find something you're gonna like. Try it out. They take half of the price down. So, if the shoes are 60, I paid $30 for because I'm a member. Also, they care about getting it right and making sure it’s what I like. My last purchase was last month. I got the platform high heels and there was the other platform in jeans material. I love them.

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    Verified purchase

    Reviewed Nov. 7, 2023

    We were JustFab members for a few years and we ordered clothing, accessories, and mostly shoes. We recently just cancelled though. We didn't need items and the quality of items that we've received in the past haven't been the best. If I'm gonna be paying $60 for a pair of shoes, I wouldn't want them to feel like they were coming from a lower end department store. The selection and shipping were good though.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffEase of UseRates

    Reviewed Oct. 24, 2023

    Finding the style I was looking for was fine at first but it has become increasingly difficult. Sizing changed over the years and nothing I get from there actually fits. It doesn't seem like the sizes line up with anything in the real world anymore and the variety is terrible. Also, the quality of the last item I purchased was awful. I don't wanna be a member anymore. I'm trying very hard to use my credit or get rid of them and leave.

    The customer service is okay but they're kinda hard to get to. They have this thing where if you don't cancel every 5th of the month, they just charge your card. Some months I'm good about it and then there are months where I'm so overwhelmed with other things that I'm just not able to cancel fast enough. That happened this month and I was able to contact customer service and get it refunded. But if I just can't use those credits because there's nothing on there that I can purchase and I want all my credits back, their customer service is just like, "Yeah. No, I can't help with that." That's very frustrating and that means I have to spend. There's a compulsion to spend on the website just so I can leave. I did benefit from a lot of the pricing early on and their products. It's just sad that it's declined over time.

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    JustFab
    Response from JustFab

    Hello Ash,

    Thank you for taking the time to let us know about your thoughts on the products we offer and the VIP membership. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

    Best,

    Allison

    Verified purchase
    Online & App

    Reviewed Oct. 24, 2023

    I made two purchases from JustFab but I am no longer a VIP. I enjoyed the selection but they didn’t have one pair in the color that I wanted because they were sold out. I'm visually impaired and they have the accessibility on the website, but it could be better.

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    Verified purchase
    Customer ServiceSales & MarketingPriceRates

    Reviewed Oct. 24, 2023

    Once, I was told I didn't qualify for the discount because I was gonna use my credit. But in the end, I was given the price of the discount. The quality is the same but JustFab’s shoes are not as nice as before, which is why I haven't been buying in a while. My last purchase was two months ago and that was just shoes for my daughter. They used to have a lot of nice shoes that I would go every month and buy it. Now, I look and nothing calls me. I just leave. I don't even go through my style expert anymore. It would be nice to have a different variation of shoes and boots. The ones they have lately are not my style.

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    Verified purchase
    Price

    Reviewed Oct. 24, 2023

    I had a great experience. The quality of the items from JustFab is great. I purchased shoes and they came right away. They were cheap, too.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Oct. 14, 2023

    JustFab has great selection. I got a discount code off the first purchase. I bought a pair of heels and it's good quality. Their price is a little high though.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Oct. 13, 2023

    I like JustFab and the ability to skip a month. Sometimes I just don't have it. It's also very easy to find what I want because they customize the selection as I go. They put more of the things that I like at the forefront based off of how I purchase. I get discounts from my prices on my shoes, and I love their prices. I like their boots particularly. The products are of good quality, and I still have them.

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    Verified purchase
    Sales & MarketingPriceMaintenance

    Reviewed Oct. 13, 2023

    I liked that when I first ordered something, they gave a discount. The products are very nice and they aren't cheap either. The selections given to me fit me well. The shoes are not stupid expensive but they are very durable. I don't have to worry about a heel breaking or a shoe falling apart. I've always liked their heels, booties and boots.

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    Verified purchase
    Price

    Reviewed Oct. 12, 2023

    I order with JustFab every now and then. I've gotten cute shoes and never had a problem. I like that it's cheap. There are a lot of different selections so that's good, too. It's always been a pleasant experience.

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    Verified purchase
    PriceStaffRates

    Reviewed Oct. 12, 2023

    I like the different styles at JustFab. It's easy to filter and look for my styles, between low to high heel, to boots, booties, tennis shoes and purses. The products are comfortable and the quality is amazing. The prices are very reasonable too. During the holidays, they offer 50% off.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Oct. 11, 2023

    JustFab's price was really good, and I really liked the quality of the clothing. As a member, I am able to get the whole set for the one price. The pants I got are really nice and substantial. They're not too thick and not too thin.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Oct. 11, 2023

    JustFab is very easy to work with. They have cute, affordable shoes, clothes and purses if you want to get something. I like the easiness to use the website, the fast shipping, and the items they send every month. I bought a nice sweater there last year. All the quality seem fine, like what I would get in the regular store. I would recommend JustFab.

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    Verified purchase

    Reviewed Oct. 11, 2023

    I purchased a couple of pairs of shoes from JustFab. I got some heels and some wedge sandals recently. The quality is good. They're super uncomfortable though.

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    JustFab
    Response from JustFab

    Hello Katherine,

    Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the products you got from us. Our Member Services Team will reach out to you right away.

    Best,

    Allison

    Verified purchase

    Reviewed Oct. 11, 2023

    Go to JustFab's website and check it out. It's very easy to maneuver through. JustFab had the first-time where it was 10 bucks for some shoes. I go through all the new items. I got a couple sandals and a purse. They were good.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2023

    I bought several different types and loved each one. Unfortunately, my wallet can't keep up even being a VIP member. I would recommend to anyone who needs an excellent pair of shoes or just loves them and has the income, I'd recommend the VIP membership, it's great, and saves a lot of money.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 11, 2023

    I was a member of JustFab for a year. I liked the convenience and the cost of new shoes. My favorite purchase is a pair of metallic boots. Their stuff is comfortable. However, there weren't a lot of styles that were my style. Also, one of the issues I had with them was when I would skip my subscription, it wouldn't skip if I wasn't on the right browser. I had to be on Safari. If I was using Chrome, it wouldn't take even though it looked like it did. I understand things are optimized when they're built on a specific web platform. But that specific functionality, they should be making sure works well across all platforms.

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    Verified purchase
    Online & AppStaffEase of Use

    Reviewed Oct. 11, 2023

    Everything that JustFab have is nice. I like the shoes and the sandals I purchased from them. They’re so cute. I was really happy to get them for $10. The sandals look like Birkenstocks, but they're platforms. I like the platforms that they have. It's really good quality. Their website is user-friendly too. It's really good. Easy to navigate. You can find everything. It's pretty straightforward. I also like the fact that when I signed up, I got credits, so I was able to get another pair of shoes with that credit. I’d definitely recommend others to check JustFab out.

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    Verified purchase
    Price

    Reviewed Oct. 11, 2023

    The products that I bought from Justfab are good. However, I couldn't keep the monthly subscription. I would forget to skip a month or if I didn't need anything, I'd get charged.

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    Verified purchase

    Reviewed Oct. 11, 2023

    JustFab's clothes are good and their shoes are great. I've gotten boots, some clothes, and some shoes recently. They're of good quality. It's just sometimes I get the right size and they still don't fit, but it's just a matter of trying it on.

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    Verified purchase
    Online & App

    Reviewed Oct. 11, 2023

    With JustFab, I like the convenience of having my shoes shipped to me by making an online order and I like the designs of their shoes. So far, I've liked the selection provided by their style expert and it's not that hard to find the styles that I want on their website. I love boots and I've ordered several different styles of boots from them. Comfort has been good and I have not had an issue on any of the shoes raveling or ripping or tearing. I would encourage others to buy from them.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Oct. 11, 2023

    Overall, JustFab has been great, and I would definitely recommend people to use it. The website is easy to navigate, and the selections are good. I've been happy with all the products I've received too. Their sizing is very true to size, and they're good quality. Last month, I bought a pair of heels and a pair of jeans, but my favorite is a pair of boots that I've gotten from them.

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    Sales & MarketingPunctuality & SpeedOnline & App

    Reviewed Oct. 11, 2023

    I’ve been ordering with JustFab for 10+ years now. I have reach their highest level and have accumulated more points than I know what to do with. The quality of the items I’ve received are ALWAYS top notch. I still have items I’ve ordered from the early days. I have been very disappointed lately to see the rapid decline of their plus size selection. My weight has fluctuated throughout the years and unfortunately without the inclusion of my sizes, I’m seriously considering cancelling.

    They’ve been one of my favorite places to shop online for plus size, and now there’s about 10 items left on the website (XXL sizing is NOT the same as plus size). In the past, they had a choice of items to use your points with and now they only offer a discounts. I’d rather choose to add on items to my orders using my points! I’d give them 5 stars because I have really always loved them, but deducted a star due to the sizing changes. It is unfortunate to see them go, as I cannot commit to buying shoes every time.

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    PriceRates

    Reviewed Sept. 27, 2023

    I like that there's a good price for members. The style experts send me a lot of things that I like. I got leggings and bra for exercise last time. I love the quality. I was surprised. It was cheap. But when it arrived, the quality was very good and I wanted to buy more.

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    Verified purchase
    Customer ServiceSales & MarketingPriceRates

    Reviewed Sept. 25, 2023

    I like the booties that I got from JustFab and the ankle boots that are like the stiletto ones. The quality is good. But finding my styles of items is difficult because it shows you one thing in the ads or the emails they send but once you get up there, you can't even find it. The selection from the style expert seems like false advertising sometimes because it always says 39.99 but the shoes that don't look like your grandma will wear them are higher than that. So, it pulls you in thinking you are about to get it at this one price but you're really not. You have to pay a bit more to get shoes that are nicer looking or more in style. It seems like a rip-off and I wouldn't advise anybody to sign up for it anymore.

    It would be better to buy regular ones from any other store. Because with JustFab, you have to commit to making sure that you are gonna order shoes, or else they're just gonna take your money and you're left with nothing, like me, because I have tons of credits and not many shoes anymore. I want to cancel JustFab but I haven't done it because I have a lot of credits from the times that I've forgotten to skip the month. So that would be the only thing that I've used, where I have a credit, and then I just go buy a shoe off of that. But the credits don't always equal out to being 0. So, you'll go look for the shoes but none of them are 39.99, so it doesn't match the credit price. For instance, it’s not even like you can find some cute 39 boots. It’s 44 and up. And so, JustFab should offer what they say they’re offering, and not make the more expensive ones.

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    JustFab
    Response from JustFab

    Hello Vickie,

    Thank you for sharing your experience with the styles we offer. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away. 

    Best,

    Allison

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 25, 2023

    The bag I purchased is great and I really liked it. I've used it for one trip so far and I like the accessibility that the bag gives. JustFab shipped it really quickly too. I had it in less than a week.

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    Verified purchase
    Customer ServicePriceOnline & AppRefunds & PayoutsRates

    Reviewed Sept. 25, 2023

    I like JustFab because the prices are reasonable. As a college student, they are affordable for me, and when I returned one, l got my money back. I was thankful for that. I'd tell people to get their stuff from JustFab because they're reliable and they have good customer service. The website is so easy to follow and people can choose freely. There are some that I see in the selection that are not my type, but there are also some that are. I just focus and choose, and it's easy for me to find what I want 'cause the content is clear. I can swipe and see the pictures. I've purchased two items, which are shoes 'cause I like shoes. They're good quality 'cause I still have them and they still look good. I have worn them for some time. My favorite is the boots and I was thinking of getting another pair in a different color.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 24, 2023

    I was trying to look for some prom shoes and I was telling my aunt I was gonna go somewhere expensive. She said, "No. Just go to this website." She gave me all the details and looking at the shoes, I was immediately attracted to them because I love heels. JustFab has an offer where when you first join, they give you a percentage off. As far as their items, I search what I want and if I find anything that I like, I get it. Sometimes, I don't get the things that I like, but I do end up finding something that intrigues me. So, that's a bonus.

    My prom shoes are my favorite. I got so many compliments and everyone was asking where I got my shoes. They were so sparkly and elegant, it made my night. They're very comfortable for me to wear. I normally would take off my heels after three hours, but these ones are so comfortable. I took them off after getting home from prom, which is very late at night. So, it was really good quality. I love the details, too. JustFab is a very good website. It was very easy to figure it out. It didn't take me much time. It was very organized.

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    Verified purchase

    Reviewed Sept. 24, 2023

    The shoes I've purchased are of pretty good quality. It kinda hurt my foot a little bit in one of them just because of the way my feet are 'cause it was rubbed on them. But it's not the shoes' fault.

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    Verified purchase
    PriceStaff

    Reviewed Sept. 23, 2023

    My favorite purchase from JustFab was a pair of gold sandals. I like them because of their height and my foot doesn't slide. I like the comfortability of the shoe. They were very durable too. JustFab is an excellent company. It is an affordable company that gives high-quality products.

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    Verified purchase

    Reviewed Sept. 23, 2023

    I tried JustFab once, and then I continued. I like being a member. Their selection is really good. The quality of the products is very good too.

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    Verified purchase

    Reviewed Sept. 19, 2023

    JustFab is awesome. The first pair of shoes were $10 back then when you join to be a VIP. They have good selections. And I like skipping a month. I got some credit established with them. When I return some shoes, it's on my account that I could get something else. And they have special gifts and offers.

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    Verified purchase
    PriceRates

    Reviewed Sept. 16, 2023

    I like JustFab. The price of the shoes was absolutely great. At first, the selections were really good. However, their selection started slimming down some. Then they keep trying to take money out, but I didn't sign up for it. I signed up at one point, but I canceled a long time ago, and somehow, they keep getting my new card information.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 16, 2023

    I like JustFab’s selection, especially the shoes. They have some nice kids' shoes and clothing. I've seen quite a few nice styles and I would buy something again when I have the chance. JustFab was having a discount going on at the time. So, it was reasonable. I looked at all the other stuff and I liked everything they had. The customer service rep was able to help me with everything I needed. Also, the shipping was quick.

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    Verified purchase
    Staff

    Reviewed Sept. 15, 2023

    I re-signed up with JustFab recently because I would probably buy more shoes. They have good quality and usually some good options versus going to a department store. I like that they have the skip-the-month feature. It's very handy because not in the budget to buy every month. I recently did an exchange with them and it went well. The sizing goes a bit harder to go based off of compared to a couple of years ago. That's why I exchanged the shoes this time. I used to be a solid eight and I had to go eight and a half because the width of it was tight. So, I have noticed sometimes, depending on the shoe style, it can be a little strange how it fits. The shoes that I got were perfect and it was easy to do. So, overall, happy. It's a good experience.

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    Verified purchase

    Reviewed Sept. 15, 2023

    I got a bag from JustFab and I really like it. It's my go-to weekender and whenever I'm going somewhere, I always pack that bag. It feels well put together like it's a really quality bag. I can fold it up and still put stuff inside of it.

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    Verified purchase
    Price

    Reviewed Sept. 14, 2023

    Their shoes are cute and inexpensive. I bought some shoes and a dress about three weeks ago and they have good quality.

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    Verified purchase

    Reviewed Sept. 14, 2023

    The products that I bought from JustFab are decent. They're not high-end, but they're in the middle of the road. I had to return some shoes that didn't fit when I got them. The process was super easy. JustFab could improve on some of the loyalty points. It's still confusing how to use them. I got a lot and I'm like, "I don't know how to use these suckers."

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    JustFab
    Response from JustFab

    Hello Melissa,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience with the products you purchased and the reward points. Our Member Services Team will contact you right away. 

    Best,

    Allison

    Verified purchase
    PriceRates

    Reviewed Sept. 14, 2023

    The quality of the products at JustFab is fine. There's a variety in their selection, too so I like it. I also like that it's a subscription service and you can skip a month if you don't wanna buy anything that month, or you can purchase something. The last thing I purchased was shoes. The shoes were good. I'm still wearing them. I don't have a problem with them. Their price is reasonable too.

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    Verified purchase
    Price

    Reviewed Sept. 14, 2023

    I bought some shoes and I'm not happy with the results. Justfab keeps charging me $50, and I want them to stop. The boots are nice though. I like that they're sleek and pretty. My daughter has a pair she wears to work, and I got a matching pair. They're red and a bit high-heeled. They're almost knee-length, and I like them, especially when I go to pick up shells and rocks on the beach. The boots were $20, which was nice as well. However, I don't like the membership thing 'cause I didn't sign up with that. Don't let Justfab sign you up.

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    JustFab
    Response from JustFab

    Hello Mary,

    Thank you for taking the time to leave a review about the membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

    Best,

    Allison

    Verified purchase
    PriceRates

    Reviewed Sept. 14, 2023

    Their products are great. But, it's a pain that you have to unsubscribe every month or get charged. But I like what they sell. I never had any issues with their products. I like the fit, the quality and the price.

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    Verified purchase
    Price

    Reviewed Sept. 14, 2023

    I began purchasing from JustFab when I was in college and it was not very hard to find my style in the beginning. But now that I'm 33 and my life is very different, it's challenging because I don't really have the need for it. Because it's a subscription service, I often forget that it's there, so I gained some credits. And then I can't cancel it until I use the credits, but there's nothing that I really like that I want the credits for. So, I'm in a love my previous but hate right now situation with that. I'm nine months pregnant and I can't wear 6-inch heels anymore anywhere I go. Also, I'm an event planner, so I'm on my feet all the time and most of the shoes that they have are high heels, which I can't use. I could do their slippers and their yoga pants, but I can't do most of the shoes that I used to be able to do.

    And the thing that stinks is they own so many brands but they don't cross over. So, I can't use JustFab credit on Fabletics or any of the other places because it doesn't transfer. So, I would find so much more value if I could flip it to workout clothes or anything else for their other brands because then it would be easier for me to spend the money that I've already put in. Other than that, I love JustFab's heels. I live in DC and I love that I could have so many affordable heels in different styles and colors and tights. I still have a lot of the shoes and they are really good quality. So, I really enjoyed JustFab in that chapter of my life and I hope that they sort of transition a little bit more to more of in-your-30s phase. Right now, I'm not getting what I need from them, but I find the value for other people.

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    JustFab
    Response from JustFab

    Hello Kelly,

    Thank you for taking the time to leave a review about the product styles and the membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

    Best,

    Allison

    Verified purchase

    Reviewed Sept. 14, 2023

    I got some high-heel boots from them that I really like. They're really good.

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    Verified purchase
    Price

    Reviewed Sept. 13, 2023

    My experience with JustFab has been good overall. The quality of their items has been fair. Recently, I got flip-flops. I thought I skipped last month but I didn't so I got charged. It's always surprising when that happens. When they unexpectedly charge me, I have money sitting there for me to use when I need a new pair of shoes.

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    JustFab
    Response from JustFab

    Hello Ashley,

    Thank you for taking the time to leave a review. Your feedback about the 'Skip the Month' option and the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Online & AppEase of Use

    Reviewed Sept. 13, 2023

    Their website is really easy to use. My most recent purchase was a weekender bag and it has really good quality.

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    JustFab
    Response from JustFab

    Hello Raven,

    We're glad you’re enjoying our website! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Sales & Marketing

    Reviewed Sept. 13, 2023

    I've been using JustFab for a while. I used to hear the ads where they had $10 specials. The last time I used them, I saw a traveling bag on Facebook and thought it was nice. I bought it and used it really well. It’s a travel bag where you can put all your clothes in and fit the shoes and close it up into a real bag. It looks like a regular bag, but you have everything in it that you need. It's pretty good quality, too.

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    JustFab
    Response from JustFab

    Hello Kim,

    We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Sept. 13, 2023

    Justfab offers a lot of options and the shoes look cute, but far as the quality, they don't last very long. They're painful too. I was a member for a month, but apparently, they had me on for a few months. When I realized that, I told them, "Hey, I only wanted to order from you the one time and here I am looking at my credit card statement and I've been charged all these things. And I haven't used that membership." I don't like the membership thing. That's stupid. Justfab was good about getting me the refund quickly, and I appreciated that.

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    JustFab
    Response from JustFab

    Hello Deanna,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Sept. 13, 2023

    The selection at JustFab has been good. Sometimes they're a little much for me, but that's okay. I like the over-the-knee boots that I bought. The quality is good.

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    JustFab
    Response from JustFab

    Hello Emily,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceOnline & AppStaffRates

    Reviewed Sept. 13, 2023

    I can never fit in any regular over-the-knee boots sold here in Montreal and at the Additional or Penningtons, their wide calf were always way too big for me. But JustFab had the perfect size when they had a lot of options for wide calf and extra wide calf. I tried both and wide calf was always perfect. So, I was interested in two items to order on their website. But they took away the wide calf and they only seem to have the option of extra wide calf, which is way too big. So, I stopped ordering boots from there because I noticed that they don't have much options anymore.

    I also wish that they had more options for plus size like the 1X size because sometimes the XXL is just a bit smudge. And on the website, there's not much images of people wearing the shoes or there's not much reviews of people wearing them. So maybe if they offered even more points for posting a photo, their clients would post more photos. But the navigation is pretty good. Their items are a little pricey, but I found some printed t-shirts that were great because everyone was asking where I got them. Other than that, when I placed my first order with JustFab, the shoes were beautiful but they were just not my style of what I was looking for for my dresses. So, I sold them for the same price that I paid since I didn't want to go through the hassle of returning. All in all, I would recommend JustFab because I like the styles that they offer and their customer service is excellent.

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    JustFab
    Response from JustFab

    Hello Tammy,

    We're glad to know that you're enjoying our products! Your feedback about our pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Sept. 13, 2023

    I bought $15 wedges, and they're the gladiator style and had crystals in the front. They're cute and of good quality. However, I decided not to continue with JustFab because I personally couldn't afford to keep going with it.

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    JustFab
    Response from JustFab

    Hello Amy,

    We're glad you’re enjoying our products! Your feedback about our product pricing and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServiceContract & TermsPriceRefunds & PayoutsStaff

    Reviewed Sept. 13, 2023

    The quality and the style of JustFab's products are nice as well as their customer service. But every time I bought shoes, they would charge me again within the following month or they would put the charge again for the shoes when I already paid for them. For example, I bought some shoes and they charged me $50. I paid with my card and they sent me the shoes. On the next month, they charged me again $50 when I already had the shoes. Then on the next month, they charged me another $50 and it would be exactly the same amount for the shoes that I just bought two months ago.

    I had to call my bank and they had to get an investigation open so they could reimburse me and in the end, it was taken care of. But the way that JustFab works is like stealing money from people. If you don't look at your statement after your rent statement, you don't realize they keep charging you every month for the same thing you already paid. It was also the second time it happened for me, so I stopped buying from them.

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    JustFab
    Response from JustFab

    Hello Lorena,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceRefunds & Payouts

    Reviewed Sept. 13, 2023

    JustFab would charge you in this weird way and I can't cancel my membership without calling a specific person. So, it's a very frustrating site. For now, I skip every month because they've charged me so many times so that I could get my money's worth from the site. Recently, I purchased sweatpants and a tank top. The quality of their products is not bad as regular clothing but their shoes are a little bit on the cheaper side. Though for what you're paying, it's all right.

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    JustFab
    Response from JustFab

    Hello Nicole,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    PriceOnline & AppRates

    Reviewed Sept. 13, 2023

    I have pretty small feet and JustFab carry my size. It's pretty easy to find what I want on their website and I've been a member on and off since 2017. I like that I can cancel when I need to when funds get tight for a little while, and then, I can always jump back in without any repercussions. Their selections are good. Sometimes, I'll be looking for a specific color, but it's very not conventional and I don't find it. But usually, I can find at least the style I like, then change my wardrobe. There had been a couple of times that I've struggled to figure out where to go to find something on tehri website, but once I figured it out, then I realized I was just being dumb. I've bought a ton of shoes from there and they're very good quality. They last me a long time and they're a little expensive, but they're worth the price.

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    JustFab
    Response from JustFab

    Hello Savanna,

    We're glad you’re enjoying our products! Your feedback about our pricing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed Sept. 13, 2023

    Justfab offers a lot of selections, and they have a good price and good quality. I bought sandals and they were true to size and the quality is okay.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kristle,

    We're glad you enjoy our unique styles and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 29, 2023

    I saw a JustFab product on TikTok that I really wanted. It looked great, and so I wanted to order it. I ended up ordering the item plus one other item. I did not intend to subscribe. I don't know what happened, but I subscribed and had a hard time getting out of the subscription. It's not super clear how to cancel the subscription. You have to really dig around. I ended up with some credits that I used. I didn't care for the products, so I sent them back hoping I would get reimbursed but it just went back into credit. So, I'm still waiting.

    What I got was a weekender bag that is almost like a garment bag that rolls up into a weekend duffle-type bag. I was going on vacation and I thought, “Oh, this will be great because my clothes won't get messed.” It put it in a very positive light, but the video made it look much better than it actually was in person. I did use it. I feel that I probably overpaid for it, but I can use it again. I kept it. I ordered a PVC purse as well with the chain strap, and it's like a quilted clear purse. I ordered it for myself but realized that my mother-in-law would really like it, so I did give it to my her for her birthday. She absolutely loved it.

    So, I didn't return those two items, but because I continued to get charged for two more months, I ended up with two credits. I used them on an order of a pair of boots and a pair of shoes. I thought, “Well, maybe they'll be good,” and I didn't like them. I wish that the products were made of more natural materials. It's not JustFab's fault because they're not being portrayed as if they are. So, there was no misunderstanding. It's just it’s overpriced. I wouldn't pay that at a store for the shoes with the material that I got. JustFab has a lot of variety and options. I just don't like the quality of the products.

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    JustFab
    Response from JustFab

    Hello Marie,

    Thank you for taking the time to leave a review. Your feedback about our pricing and product quality is important, and we would like to address this as quickly as possible. Our Member Services team will also email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed Aug. 26, 2023

    I got slip-on loafers from JustFab and I like it. I'm not a huge brand person. I like what's comfortable and pretty. I use it especially now in the summer because I don't love wearing heels and I go to church a lot, so that's the perfect pair of shoes that I've been wearing whenever I wear brown. I have too many issues at the moment and I could see it becoming a problem if I continued to get shoes constantly. So, I didn't see JustFab fit in my case. I just wanted to try it out and see the quality of the shoes. I also started buying off of Amazon other shoes that I needed and I didn't see a need to continue the subscription with JustFab so I ended it. I was worried it was gonna be hard or have some form of difficulty or charge. But it was super simple. If I had the money, I would subscribe and I would buy off of JustFab all the time. I'm a student so I can't afford a lot of shoes all the time. But if people have money for it, I would recommend it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Michelle,

    We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed Aug. 26, 2023

    The quality of the items I've purchased from JustFab has been wonderful. But I canceled because if I forget to decline the monthly offer, it automatically charges me.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Xandalynne,

    We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Aug. 25, 2023

    I bought a pair of shoes and they work just fine. Give JustFab a try.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Karen,

    We're glad that you are enjoying your purchase! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

    Best,

    Zeth

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 25, 2023

    I thought on several occasions that I need to cancel JustFab because I have to remember every month to skip the month. If others have a better reminder system than I do, they should check that email every month to make sure they don't get charged the $39 every month if they don't skip it. The selection is good. There were some that were wonderful. But I got shoes that were not the quality I expected.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Leigh,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 25, 2023

    Most of my purchases have been of good quality but the heels on my boots have broken pretty quickly. Also, despite always putting the same size and requesting wide shoes, sometimes they can still be really narrow and hard to wear. But I've had good customer service with them. There were a few times where I missed the skip date and it was important to my budget to be able to skip the month. They were able to go back and do the skip before the cut-off date hit. They were very helpful with that and that was very appreciated. Just be careful that some shoes will run a little narrow. Pay attention to the design.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brandy,

    Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceRates

    Reviewed Aug. 25, 2023

    Being a JustFab member was good. I liked the selection. I purchased a pair of shoes, and it was great quality. It was very easy to shop with them and they have good prices, but I dropped them because I was receiving so many different emails.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kristen,

    We're glad you’re enjoying our products! Your feedback about our email notifications is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    Staff

    Reviewed Aug. 14, 2023

    I love JustFab. I got a bunch of new shoes from them. There was one time I ordered a pair of shoes and they were different sizes. They sent me a return slip right away and got it taken care of.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Hoku,

    Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

    Best,

    Zeth

    Verified purchase
    Sales & MarketingRates

    Reviewed Aug. 13, 2023

    I saw a promotion for a discount on one item that I was interested in and I wanted to look through the selections. I purchased a bag that was an initial promo and that got me interested in the membership. But I didn't end up purchasing anything as a member and ultimately wasn't getting use out of JustFab, so I canceled the membership. The bag quality is good and I liked it a lot. I'm sure the other things are great too. I just wasn't in a season where I was gonna be buying a bunch of clothes. JustFab wasn't for me at the time.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kate,

    We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer Service

    Reviewed Aug. 12, 2023

    JustFab's selections are not that good. I just haven't gotten around to emailing them about getting out of it. They could have more comfortable type shoes and less of the crazy high heel types. As far as the website, it's good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Leanne,

    Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase

    Reviewed Aug. 11, 2023

    I bought some shoes from JustFab two months ago. They're good. Even if I canceled my membership because there's a tight budget now, it was easy to do.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Patricia,

    We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Aug. 11, 2023

    You could get nice shoes for $10 if you're a member of JustFab, which made me decide to be one. The selections from the style expert fit me and match what I like as a person. The items have good quality. They last a very long time, which is what I like about them. Everything is protected so it's not damaged during the shipping and it's right on time. JustFab has varieties of shoes, whether you like heels or sneakers, and they also have sizes for big people's feet. I wear a size 12. So, I like that.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Olivia,

    We're glad you enjoy our unique styles and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffRates

    Reviewed Aug. 11, 2023

    I first purchased from JustFab 10 years ago, and just recently, since I started working in an office environment and I had to get a little more dressed up, I became a loyalty member. I enjoy being a member. It saves a lot of money as well. I like the idea that you get extra offers and on the shoes, it's like a VIP price. There's the actual price and then the loyalty price. The selection matches to my style. So, that's pretty neat. There is a survey in the beginning, and they match to the questionnaire that I answered. It actually does match to all the selections I have approved. I haven't made that many purchases lately, but all the shoes that I have bought are very comfortable. About two times, I was charged. I forgot to skip. I called and asked if I could get a refund for those two months, and they did refund me. I really like that they were able to help me with that.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tracy,

    We're glad you’re enjoying our products and the VIP membership! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed Aug. 11, 2023

    I like JustFab a lot but I did not like that it charged me a couple of times for something I didn't even want. The first time, I asked if they could cancel me from the whole website and it wasn't done. The second time, so far, it seems fine. The quality of the shoes is good. It’s walkable and breathable, depending on the shoe that you get. The wideness should be a little bit more there but otherwise, it's okay. Customers should make sure they know about the $50 subscription fee. It’s fine print that they can't see. My friends didn't even know that it was $50 and I didn't know either. And so, I got charged for it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Trinidee,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed Aug. 10, 2023

    I've shopped with JustFab for about 15 years. I like their style, the clothing, the jewelry, the hats, and the purses. Finding a particular style is not difficult at all. When I signed up, they got my shoe size, clothing size, and they gave me options of the type of style that I like. You can go through that and pick all that stuff out, and they deliver to you exactly the products that you picked out, the style that you like to wear, and how you like to look. They're true to size, too.

    I love the selection given to me by my style expert. I used to do retail. So, fashion is my thing. I like how they have everything set up online. It was easy for me if you are into fashion like that and are able to piece things together like that. I've been satisfied with the shoes, clothes, and jewelry I purchased. Go for JustFab. You won't be disappointed. Their product quality is superb. I've ordered there for years and the clothes and shoes have still held up. I have no disagreements.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Saianya,

    We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 10, 2023

    JustFab runs sales from time to time. Over the years, I made some purchases during those times. I mostly purchased shoes. I canceled my membership becaue I found that the shoes no longer ran true to USA sizes. For example, I normally wear a regular size 8 and the shoes that I was getting were narrow and I couldn't wear them. I ended up donating my entire last purchase to Goodwill because that was better than having to send it back. I purchased eight items.

    The clothing sizes also do not run true to US size standards. I would order things in my regular size and they didn't fit then I would order the next size up and it was too big. I just couldn't get things to work out anymore and I had trouble finding clothing that suited my lifestyle. They tend to market more towards a much younger generation. The skirts are very short and there are short shorts. The heels are very high, 4 inches and better. I was looking for things that I could wear to work and over and over again. These did not work for me.

    When I made a purchase, it arrived timely and in good shape. It just didn't fit or suit me. If I were to recommend JustFab to a co-worker of mine in their 20s, I would say, "By all means, check it out." But if I was to recommend to a co-worker in their late 30s and early 40s, I would say, "Beware." If I was gonna recommend it to a co-worker in their 50s to 60s, I would say, "I found it to be unsuitable." We have a dress code at work and I would say more than 80% of the things sold on the JustFab website wouldn't be allowed in our workplace. I now work in a food processing facility. Skin tight jeans and jeans with holes in them, clothing that reveals too much, and clothing that's too tight don't stand up to any of the dress codes that are in employee handbooks in our workplaces. JustFab needs to upgrade its offerings. They're trying to be affordable but people who buy clothes that they can use that will last a few years are gonna pay more. I certainly did.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Cheryl,

    Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingBilling

    Reviewed Aug. 10, 2023

    I've been a JustFab member forever, and I used to really like being one. I'm not as happy with them as I used to be, but not because it's not a good program. Sometimes I would forget to opt out and I've gotten billed because of the fact that they only let people opt out by the fifth of the month. That's a pain, and the only reason why I haven't canceled with them is because I have a lot of credits built up because of months that I didn't catch it in time.

    I bought two pairs of sandal wedges a month ago, and I really like them. It's the first pairs I found in a while. In the past, I used to really love their shoes. The style of shoes has really changed over the years and I have very rarely found a pair of shoes I like. Also, they are discounted shoes, so the quality is not top-notch, but at the same time, it's $40 for a pair of shoes. For what people are paying, the quality is decent. I've rarely returned stuff, but I have one pending right now. I generated the label before the 60 days, but I shipped it back after that, so I don't know if JustFab is gonna accept it or not. Hopefully, they will.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Janett,

    Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed Aug. 10, 2023

    I've purchased with JustFab once, and it was for a pair of gladiator sandals that are very good quality. It has a zipper in the back where the heel is and it has lots of sparkly things. Navigating the website was fairly easy, and I like the fact that I got the first pair for $10 and they seem to be reasonably priced for future purchases. All in all, JustFab has been great, and I would tell people to order.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Heather,

    We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Staff

    Reviewed Aug. 10, 2023

    The site of JustFab is very user-friendly. I can find whatever it is I'm looking for by searching or just browsing. They have almost every style that I like. I bought a pair of shoes, like Birkenstock-looking sandals. They're a platform. I really love those. Their shoes are really good when it comes to quality because I have several pairs of their shoes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Ebonie,

    We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    MaintenanceStaff

    Reviewed Aug. 10, 2023

    I love that there are a lot of shoes to choose from. Everything that's trendy, you can find it in JustFab. It's also amazing that it's literally $10 for your first pair. The one that I got was really comfy. It's short heels, like a sandal. And with me out of the country, I was dancing on it for six hours and my feet did not hurt at all. The quality is good. Mine hasn't been broken yet. I've had it for almost a year now. It fits perfectly well too. They also have a lot of sizes to choose from, which is amazing because they have smaller and also bigger feet. I'm really satisfied every time I purchase something.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kyla,

    We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase

    Reviewed Aug. 10, 2023

    I've never had a bad experience with JustFab. If I can't afford it, I'll skip a month. They allow me to do that. But I feel like I can't cancel my membership or I'm gonna lose all my credit.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tanya,

    We're glad you’re enjoying our products and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed Aug. 10, 2023

    I had seen some shoes that I liked at JustFab. Finding the items that I was looking for was easy. I bought two times from them and I like their prices. I was able to buy one for $10 and the other was 50% off. The sandals that I bought were also very comfortable.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Javettalyn,

    We're glad you’re enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase

    Reviewed July 28, 2023

    I love that JustFab has extended shoe sizes because I wear a 12, and I like that I can skip a month. I also like that there are shoes and clothes. The scrubs are nice, and I like them because I work in a hospital. On the other hand, the quality on all the shoes isn't great. For some of the loafers, maybe I just need to stretch them out a little more, but I just got some shoes with the buckles and the buckles on the front broke immediately. I wore them twice and I didn't think I can return them because they just randomly snapped off and broke.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alana,

    Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed July 26, 2023

    Sometimes they run too small when it comes to the shoes. But their style selection was fine. I bought a great bag from them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Laetia,

    We're glad you enjoy our unique styles and selections! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed July 26, 2023

    The quality of their products isn't good. I tried to get a few things the other day and I was highly disappointed. One shoe fits and one thing doesn't. It's put together very badly. They should step up the quality of their product. Very dissatisfied. I'm gonna cancel my membership with them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jodi,

    Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed July 26, 2023

    I bought a pair of boots from JustFab and the quality is great. But the options are a bit limited and I feel like there could be more variety with JustFab. Also, I couldn't keep up with the membership, so I decided to cancel it. But other than that, I would really recommend what they have to other people.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Palesa,

    Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed July 25, 2023

    I've purchased a few times from JustFab and I plan on purchasing again in the future. Ordering from them was easy. Their selection is good. They also picked out cute shoes, but they just weren't something that I'd wear. My first purchase was an over-the-knee boots. The shoes were pretty. The quality was really well. But they were not comfortable at all. They were very painful for my feet. I ended up having to take them off halfway through my event and walking in the street barefoot. It was just the way it arched the foot. It put a lot of pressure on the ball of the foot to where it was unbearable. But I would definitely recommend JustFab to a friend.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nikole,

    Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed July 25, 2023

    They have a good variety. The product is also worth the amount you pay.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Abbie,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPriceRates

    Reviewed July 25, 2023

    I like the discount prices on shoes. The shoes that I've ordered from JustFab have lasted longer than shoes I've got in other places. They have good selection and good options for shoes especially depending on what season it is.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kd,

    We're glad you enjoy our promos and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed July 25, 2023

    The traveling bag was cheap. It was $15. The quality is good. It was accurate to what I saw on TikTok. JustFab is a good thing if you don't mind doing the subscription. The only thing that made me cancel it was I didn't want to be paying every month to get items. I just wanted that one item.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jena,

    We're glad you’re enjoying our products and promos! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed July 25, 2023

    JustFab has a great selection of different styles. But the quality of the shoes wasn't to what I'm accustomed to wearing. When I got the shoes, I kept three pairs and sent the rest back. But the return process was smooth. I did everything through the app.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Candis,

    Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed July 25, 2023

    The quality of the products is great and I love the deals. I love that JustFab has my size available 'cause I'm on the bigger end. I just wish that sometimes there could be some more newer styles.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Oshin,

    We're glad you’re enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed July 25, 2023

    The quality of the items has gotten worse over time. It's cheap, feels cheap and looks cheap. It's not made to last. I used to like the shoes and the quality for the price, but I don't think that I'll be a returning customer anymore.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Essence,

    Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed July 21, 2023

    I sometimes try to look if there's something I like. I have a pair of sneakers that I love. I also bought a pair of high heels. They're lovely, but very uncomfortable to wear. But I recently bought a pair of sandals. They're lovely, but they're starting to peel like an orange.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Maria,

    Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    MaintenanceEase of Use

    Reviewed July 19, 2023

    JustFab offers quality products, and I like the website. It's easy to navigate through. I also like the selection that they pick, and my favorite item is like a sponge. The product is infused with soap. I enjoy my experience with JustFab. However, I've been with them for so long and they only let the new people take advantage of special offers. I don't like that, but that's how they reel people in. They get the $10 for the new shoes, but once they get them, JustFab is back to taking it off their membership. If the pair of shoes is $10, it should be $10 for whoever. Other than that, I would tell people to order from JustFab. I like the product and everything comes like it's supposed to. I've never had a problem with anything broken or damaged.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Damisty,

    Thank you for taking the time to leave a review. Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Online & AppStaff

    Reviewed July 19, 2023

    I like the shoes on JustFab and I utilized them recently. It's easy to find the stuff that I like and their website is user-friendly. Not too long ago, I availed of their buy one get one free offer, and my favorite purchase so far are the platform shoes which are 5 inches thick and open-toe. I would tell my friends that they can go on JustFab and find something that they like.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Charlette,

    We're glad you enjoy our unique styles and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase

    Reviewed July 19, 2023

    I canceled with JustFab because the shoes I ordered didn't fit right and they didn't have any other options for what I was looking for. I've purchased in the past, and it didn't work out as well. I have wide feet, so none of the shoes that I've seen would fit my feet.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kylie,

    Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPriceOnline & App

    Reviewed July 19, 2023

    JustFab's style expert is cool and sometimes I'm picky, but it's not so hard to find what I want from their website. I bought a low heel shoe recently and the quality is so good. When I wear it, everybody would be asking where I bought it. I also love the Teagan Heel bootie that I got from them and I have the other one in the cart which looks like a Timberland. I told my family about JustFab and they love it. I told them that when they first join, they can get an item for $10. Once they skip the month, they won't be charged the store credit or have a store credit, and once they're a VIP, they can get a lot of discount because I see discounts all the time.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Dana,

    We're glad you’re enjoying our products and VIP promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPriceRatesValue

    Reviewed July 19, 2023

    Justfab offers affordable prices for stylish fashion as well as convenience. It's easy to purchase and make returns. I purchased a pair of shoes that was on a short sale, and they didn't end up working, so I had to return that pair. Also, I don't purchase on a regular basis, but I recently bought a pair of flats that are very cute. Overall, the shoes are of average quality, but for the price that I'm paying, I'm getting good value.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tiffany,

    We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase

    Reviewed July 18, 2023

    The items presented by the design team are really nice. I've bought boots and another pair of black heels. They're sturdy and I've been using them for a while.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Prachi,

    We're glad you enjoy our unique styles! We are also happy you enjoyed our items! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    PriceRefunds & PayoutsRates

    Reviewed July 18, 2023

    I've gotten a sneaker and a winter boot, and I like them. JustFab have nice prices for quality shoes and I get subsidized prices. It's just sometimes I forget to skip the month and I get debited. So, people should watch out for that. It's not possible to make a refund for that so, always remember to skip the month. That's one of the reasons why I canceled my membership.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Chioma,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed July 18, 2023

    I really enjoyed the sales. The deals were really great. I have enjoyed the pieces that I've bought. The caveat to that was I felt like everything just sold out very quickly. So you had to be fast on your feet. But the quality of the products has been good. Definitely not high quality, but definitely a middle-market thing. I did a few returns and there were no issues. The process was simple and straightforward.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Julia,

    We're glad you’re enjoying our products and promos! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    PriceRefunds & Payouts

    Reviewed July 13, 2023

    The shoes were cheaper if I was a member or sometimes, I already paid for them so all I had to do was order them or figure out which one I wanted. I ordered not that long ago because I had so much credit because I had just been paying JustFab. I purchased some sandals and they were nice. Some of the heels that I have had gotten tighter. I used them once and the quality deteriorated. The glue from the shoe came off after one use. But the sandals and the boots are fine.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lisbeth,

    Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase

    Reviewed July 7, 2023

    Lately, I've been leaning more towards JustFab's shoes. I'm considered a VIP and I'm able to get them. My favorite items so far are some wedges. They're more of a floral print. I got three different colors of them. They're good. I recommend everybody. Especially when it comes to some shoes and they couldn't find certain shoes in the store, I always tell them to go to JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Artrice,

    We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    PriceOnline & AppRates

    Reviewed July 6, 2023

    I like the cheap price of the shoes from JustFab and the quality is good. I haven't got a pair that I haven't liked. I get compliments all the time on my shoes and my favorite pair is a lovely pair of boots. JustFab should keep up the good work. It's very easy to find the item you’re looking for in their website. You type in what you're looking for and it's all right there.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Candy,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed July 6, 2023

    All my shoes are from JustFab. I like their products. Quality is great. I like the perks of a VIP member. I've been a member since I was probably 18. I'm 28 now. I like a lot of discounts that they give. I like the cost with the VIP membership. If I didn't have the VIP membership, then I wouldn't go that route. I like the quick response. If I have a problem, they take care of it very quickly. If I need another sizing, typically, if they have it, they'll send me the size that they have. Their customer service reps work hard. They always solve whatever issue I have. Overall, being a member of JustFab is convenient. Their product is fantastic.

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    JustFab
    Response from JustFab

    Hello Chrisalee,

    We're glad you’re enjoying our products and the VIP membership! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

    Best,

    Zeth

    Verified purchase
    Sales & Marketing

    Reviewed July 6, 2023

    I went to Google and saw some JustFab shoes that I really liked. One of my favorite items that I got is the clear shoes with the strap over it. It blends in with all the colors. You could put on any dress, and you could put those shoes with anything. I really like it because those shoes are very in. I do like that JustFab has this special going on right now where anybody could take advantage of it. So, if anybody wants to be just fab, they wanna take in consideration the sales that they got right now. Sometimes you're not gonna find those sales, which totally is a bummer. While it's still hot during the holidays, everybody's throwing out their sales.

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    JustFab
    Response from JustFab

    Hello Sanjuana,

    We're glad you’re enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Staff

    Reviewed July 6, 2023

    JustFab has a good selection of shoes and there are good deals on them too. The styles are very seasonal though. I understand why, but sometimes, I'm looking for more out of season stuff 'cause I work in a lab and my job requires I wear close-toed shoes. Also, because they are shoes and you can't try them on in store, their sizing is a little iffy. It's either way too big or some just fit. It's not like how a lot of brands are wherein they're all too small or too large. JustFab's shoes are very back and forth, so I've had to return a few things here and there, and for the most part, it's fine. However, there was a time when I returned a pair of shoes and I got another one in exchange, but they still didn't fit 'cause they were so far off. I was going to make a return again and JustFab didn't let me, which is not that big of a deal. I paid 10 bucks for them.

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    JustFab
    Response from JustFab

    Hello Jessica,

    Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase

    Reviewed July 6, 2023

    I bought some shoes and a couple of dresses. I like the dresses better than I like the shoes. ‘Cause I have bad legs, so I need cushioning and their shoes don't really have that. The selections suggested to me are okay but not really my style. I have a very particular style and it's not available in a lot of places. Check JustFab out and see if you like anything before signing up.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alyssa,

    Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed June 22, 2023

    I've been getting shoes from JustFab for over 10 years. I like the quality of the shoes and the price. I also like the array of things. It's not stuff that you see everywhere.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jamala,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase

    Reviewed June 21, 2023

    I purchase mostly shoes from JustFab. Every once in a while, clothing. They make it easy to purchase items. I have a profile saved that has my sizes. When I'm looking for items, they don't show out-of-stock items in my size, which makes it nice. They have a really seamless app. They also make the process of returning items smooth. They do it all online. You can just select which item you wanna return and print out postage. They even have an option where they'll send you the postage. The quality of the products is okay. I don't think they're the best, but they're not the worst. I don't know if SHEIN is super third quality. It’s bad. But JustFab is quite a bit better than them. They also have good options and styles. Also, the delivery is usually shorter than a week.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sarah,

    We're glad you’re enjoying our unique styles and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed June 17, 2023

    I didn't expect to have too much of good quality for $20. But I wear a size 9, and the 9 felt like a 8. I couldn't wear the shoes at all. My biggest problem with JustFab was that I was supposed to get a credit, and I didn't know how to redeem the credit on there. I called to get it canceled, and they said, “No, we'll just give you credit.” But I never was able to redeem credit. Also, the $40 a month taken out of my account for the VIP membership was a little bit too much for me. When I call them, they're constantly trying to grill me to stay and giving me a credit that I can never redeem. So access and shopping was good. As far as quality, it’s fine for the price. But they have a big competitor, which is Amazon, that would get you your shoes within a day versus having to wait a week with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shayla,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and member credit usage is important, and we would like to address this as quickly as possible. We would like to discuss further our product sizing. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2023

    I like what JustFab does and what they have. 90% of the time I love the stuff I've got from them. I get exactly what I order. But when I got the pair of waterproof duck boots, one of them is missing a metal loop to put the shoestring through. And another pair that I got wouldn't even fit. Other than that, I like that I could bank a bit of money and be able to do this, especially for a single mom, where I don't have money for myself. But it would be nice to be able to pause for more than one month and be able to say, "Can I just pause this for like three months?" So I could get on my feet, do what I need to do and go back and order. I would like a company to be more responsive to life changes in people's households.

    I would like to pause sending JustFab money for six months and pick up again. It was important to me to try to stop that, but I couldn't because the guy pretended like he didn't hear me. But I knew he did because I'm in social services. I work in EBT. I know the signs. He got nervous, and he just kept saying, "I can't hear you." But what am I gonna do? I know he's not from here because he could barely speak English.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Marriah,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would like to discuss further our product sizing and quality. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed June 17, 2023

    The products I bought from JustFab have been fine. They're definitely not the best quality, but I like them. They're not super expensive, so you're paying what it's worth.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Isha,

    Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed June 15, 2023

    The choices are awesome. My only regret is that most of the ones that I loved were always sold out by the time I was getting to them. Other than that, the shoes were of great quality and were fairly priced. Customer service was always helpful and I love that people could leave reviews so that other people could see what the products were like.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Leslie,

    We're glad you’re enjoying our products! We are also glad to know that you are satisfied with the help that was given by our Member Services Team. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingRates

    Reviewed June 15, 2023

    A friend of mine went on JustFab's site, and she purchased some shoes, and I liked the shoes. I went on the site and I purchased a few myself. That was good. I was satisfied with my purchase. It's good quality and it is true to size. I’m an 8.5, and it came, and it wasn't too small or too big. It was my size. So it's true to size, and I feel confident because I was shopping online and because it was my first time shopping online. I normally go into the store, and to trust that I got what I ordered was very good.

    When I sign up, I got a discount on my shoes, so I bought three pairs of shoes. I got the first pair for $10 ,which was really good because I just came to the country and I was looking for some shoes that are reasonable and that fits my style. The company was able to provide that by giving me a VIP membership discount. There is a particular shoes that I really like, but it's not on the site anymore. So, I keep going back to look because I'm really interested in it. It's a bootie wedge and it is lace-up. It's a nude color.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shaya,

    We're glad you’re enjoying our products and VIP promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase

    Reviewed June 15, 2023

    I like to buy stuff from JustFab for the kids and I've purchased boots, too. It's convenient and I love the shoes. I like to wear flat boots where the style is high, like up to my kneecap. I like the fact that when I put them on, they stay stuck. It doesn't come down, like how some boots come down. And they're comfortable and don't make my feet hurt. Also, they have so many deals, I just take the opportunity of it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Olga,

    We're glad you’re enjoying our products and promos! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed June 15, 2023

    They have good shoes for a good price. The selections are good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jonte,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Punctuality & Speed

    Reviewed June 15, 2023

    I like the quality of the products. However, I'm upset with JustFab because of my package. I have a package that I exchanged. They said that they didn't have the size that I wanted. I haven't received the package which I've been waiting for since February.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kamyla,

    We're glad you’re enjoying our products! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceRates

    Reviewed June 15, 2023

    The shoes that I got from JustFab was decent. It wasn't anything great but it matched the price. They're blowing up my emails though. They're all over me.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jazmin,

    We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Price

    Reviewed June 4, 2023

    I love JustFab. I've told people about it. It's pricey, but I always shop there. I did the style expert for the shoes because I don't like my shoes too high. But for the clothes, I look at the style and see if they have my size and I just go from there and hope that it works for me. I like the style of the shoes and that I could just get a shoe and an outfit. And you could choose the outfit, whether it's work, casual, cocktail dinner. I purchased something for my auntie from there and she loved the quality of the clothes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Dianne,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Punctuality & Speed

    Reviewed June 4, 2023

    I purchased some high thigh boots, and then some other ones from JustFab. The delivery was fast. They have good quality. I could wear them all day.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Martha,

    We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 3, 2023

    I was looking for a pair of shoes for someone who liked what was on JustFab. Then, I accidentally signed up for a VIP membership at JustFab but the gentleman I got helped me get out of it quickly. I then got my order and the recipient loves the shoes. I also thought they were cute. I've gotten some other items before from JustFab and I've never had any issues. So far, I still have the pair of shoes that I bought from them and they're pretty good. My girlfriend, on the other hand, likes hers. So, I'm assuming that the quality is the same.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Ashlee,

    We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPriceRates

    Reviewed June 2, 2023

    I have been purchasing from JustFab on and off for about five years. I like the different selection or styles of shoes that I can purchase. They're good quality too. The style expert sometimes shows me things that I like and then I browse as well. I also like the different price range in JustFab. Another thing that keeps me going is I like that periodically, through different holiday seasons, they have different sales that I can take advantage of. Those are all things that have been motivating to me. I usually buy shoes the most but I also purchase accessories as well.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tanesha,

    We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Ease of Use

    Reviewed June 2, 2023

    My sister had JustFab and I thought it would be something good to do for myself. They customized items in the beginning with most of the stuff that were my size and stuff that I would like. Also, it was easy to navigate through the website. I like the bags and I got good deals mostly on then. The quality was good. My favorite would be the cute, little clear, hand mini handbag. JustFab is a good way to make sure you take some time off for yourself and get yourself something in the midst of everything as long as make sure you have the money.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nakisha,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed June 2, 2023

    My experience with them has been pretty good. But I ordered some shoes and they gave me the wrong size. So, I had to send them back. Other than that, I haven't had an issue. The quality of the items is excellent and they have a good selection of items on the website. But it seems like they run out of sizes pretty fast.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Myshanic,

    We're glad you’re enjoying our products! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

    Verified purchase
    Sales & MarketingEase of Use

    Reviewed June 2, 2023

    There was an advertisement for a specific shoe and I really liked it so I got them. They're comfortable. JustFab is great and easy to use but I only wanted that shoe and I’ve discontinued my membership.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Maria,

    We're glad you’re enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    PriceRates

    Reviewed June 2, 2023

    There were some shoes that I wanted not too long ago and JustFab had them. So, I decided to sign up for the membership. If I think of something, my husband or I would do the research and if JustFab has it, then we'll get it. The shoes I’ve bought are very comfortable and cute. The wear and tear or how long I can keep them is good. Considering the price that I'm paying, it's a steal. A boot with the heel is my favorite purchase from them. I can throw them on with anything.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brittney,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Refunds & Payouts

    Reviewed June 2, 2023

    JustFab had a good deal on boots. Everything's quite easy to find on their site. It's also easy to select that I don't wanna pay for the month. Sometimes it's not always my style, but they have cute things regardless. I got a couple of clothing items and some sandals recently and they have high quality. There was also one pair of leggings that I really liked for their color.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Olivia,

    We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed June 2, 2023

    I’ve been a member of JustFab for probably three years and the VIP credit is my favorite perk. Every month, you're given a specific credit and if you don't use it, you can use it later on. It discounts some of the items. I've gotten a few pairs of shoes and they’re good quality.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rosa,

    We're glad you’re enjoying our VIP membership and member credit usage! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

    Best,

    Zeth

    Verified purchase
    Refunds & Payouts

    Reviewed June 2, 2023

    It's hit-and-miss with JustFab. For a lot of the shoes, once they came, they were very low quality. I have an 11, 12 narrow foot. Maybe it'd be different if I had a wide foot. Maybe I'd be happier. My life is so busy that I didn't have time to deal with refunds so I just gave them away. It was terrible. I've had a better situation with clothing. I got some cute things. But there have been some things like this vest that was full fur. It was shedding as it was coming out of the bag. I lost my taste. When I first started ordering from JustFab a long time ago, they were good. But the quality has changed. I'm never going back.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Antone,

    Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

    Best,

    Zeth

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBilling

    Reviewed June 2, 2023

    JustFab charged me five times. I thought I was making a four-time recurring payment, not five. I understand January, February, March, April, but they took another out in May. If there's a system that says, "Take it every month," they got to have a system that says, "Stop. We already got our payment." I wasn’t very happy with it. I had to call their payment service and they looked into it. They saw it and stopped it. I got my money back. They took care of me but it was still an inconvenience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Albert,

    Thank you for taking the time to leave a review. Your feedback about the VIP membership and monthly charges is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

    Best,

    Zeth

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    JustFab Company Information

    Company Name:
    JustFab.com
    Company Type:
    Private
    Website:
    www.justfab.com