
JustFab Reviews
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About JustFab
JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.
- Special first-purchase discount
- Free shipping for VIP members
- Personalized style quiz
- Discounts for VIP members
- Must pause to avoid monthly charge
- Credits do not apply to sale items
JustFab Reviews
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Reviewed Dec. 17, 2024
I continue to purchase from them because of the quality of product, the variety of product, the fact that I can browse, and if I don't have the money to invest that month, I can just skip. It's been a pretty good experience for me. I recently ordered a couple of pairs of sneakers and last year, I ordered several pairs of boots. I get the items within a week and I'm always very pleased with the quality.
Reviewed Dec. 17, 2024
One of my clients told me about JustFab back in 2011. The selections always have something that fits me and my style. Even for the kids, all the way up, there’s a good selection of things for everybody, including boys. I have a pair of boots that I ordered a long time ago and I still have those and they're in excellent condition. I took the shoe to have the zipper replaced and the shoe repairer told me that they are an excellent quality pair of shoes. I love it and I've told everybody I can about it.
With the VIP, I love the discount. But I don’t buy every month and sometimes, it's hard to remember to skip the month. I get the email and I usually put a timer on it. It’s good, especially if you want that selection but it's not in my budget to do that every month. So, I see why it's there. To be a VIP, I get that. But sometimes, it bothers me. There was one time that there was a miscommunication with customer service. But the representative was kind. Either I didn't understand something she said or she didn't understand something that I said. But I was able to call back and get it taken care of. So overall, it's very good.
Reviewed Dec. 17, 2024
The shoes that I've purchased from JustFab have always been very comfortable. Towards the end of October, I got a pair of boots. I love them. I've been a member for a few years and they've decent pricing. It's also relatively easy to find an item that I'm looking for.
Reviewed Dec. 14, 2024
I only shop with JustFab once a year. I just buy a pair of boots now and then. They can stop charging customers that $59 because everybody doesn't shop with them every day.
Reviewed Dec. 13, 2024
I tend to lean more towards boots and that was when I've noticed that I've purchased more from JustFab. I really love the boots. They hit every time and they're very comfortable. The shipping is always pretty quick and on time and the website is easy to navigate.
Reviewed Dec. 12, 2024
JustFab has good selections. I love shoes and I don't have to pay for them. I have the membership. If I don't have to purchase, I could skip. And during the holidays, JustFab has amazing prices. That is why I like them and why I have remained a member with them all those years. Also, the items have good quality. I have boots from when I first joined that I still wear today. If something was missing or lacking, I would call JustFab and the customer service would always try to make it right.
Reviewed Dec. 12, 2024
I saw JustFab on Facebook ads and I like how affordable it is and the style of shoes they have. The selection is good and I've always liked every single pair of shoes I've gotten. I still use a lot of the shoes. I don't think there's been a shoe that's ever not lasted me. If I don't have the shoe anymore, it's because I gave it away to someone else. But it’s not because I don't like them anymore. I just didn't need the shoes. My daughter loves her little fake UGGs that we got. They’re holding up well and we’ve had them for two years now. I like JustFab’s whole process and the membership price is good too.
Reviewed Dec. 12, 2024
JustFab’s clothes don't fit. If I normally wear a medium top, I would need an extra, extra, extra, extra, extra large top with them. And their sizes don't go up that high. So their clothes are mainly for people who are 5'8" and 60 pounds. Nothing fits even my daughter who is a tiny teenager. JustFab advertises that they have plus size. I'm 5'3" and 140. So, it's not like I'm huge as a house. But it's all leather pants and things that look great on supermodels. I'm not a supermodel and don't tend to go for that.
We buy a lot of shoes. JustFab doesn’t have just regular heeled, black pumps though. They're gonna be five-inch heels, leopard skin. Leopards are cool. It’s just not what I need. But my daughter loves their shoes because they're funky and hip. And I'm too old to be hip. But I love their boots. As long as you take care of them, they tend to last. I've got a few pairs that I've had for 10 years. But every time I'm not wearing the boots, they're wrapped with all the stuff that they are delivered in. And they're in the box. But I had one pair that I kept out all the time because, during winter, it was my everyday shoe. And those only lasted maybe two seasons.
I keep forgetting to skip the month so I’ve built up points and I just used them. Still, a lot of them expired because life got busy and I forgot. We used a lot of those points in my last purchase and got my daughter three pairs of shoes, and got me three pairs of boots. People should check out JustFab. Their customer service has been great and you get the stuff in a timely manner and their prices are reasonable. I just wish they had a better selection or a wider range, not just geared towards one type of style. Occasionally, you can find a good deal. I have a couple of pairs of boots that I got that were $90 and I got them for 25 bucks. So, it can be a good deal. It's just not something that you're gonna use every single month, at least for me.
Reviewed Dec. 12, 2024
I've been with JustFab for a long time and I like them a lot. They have good quality and they're comfortable and trendy. My favorite purchase was a pair of regular leggings. I ordered recently a black tennis skirt from JustFab and it's wonderful. Their website is easy and convenient for us. I've never had a problem with JustFab at all. I don't even think I've sent anything back. It's worth it. My husband loves the clothes too. It's pretty much all his closet now.
Reviewed Dec. 12, 2024
I ordered boots and they were good. They fit nicely.
Reviewed Dec. 12, 2024
I bought a fantastic pair of boots and wore them for 2 months before storing them away for the hot summer. I took them out in September and the right sole completely split horizontally in early November meaning I got 4 months of usage only. Customer service just pointed at their 30 days guarantee and offered me a 10$ rebate on my next purchase which is useless. All I wanted is a right boot replacement. They took no ownership on their cheap material usage and now I am throwing away a 90$ pair of boots. I do not recommend at all.
Hello Isabelle,
We're sorry for the experience you've had with the boots. We understand how disappointing it must be to have a product fail after only a few months of use, especially when it impacts your trust in the quality. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,Zeth
Reviewed Dec. 12, 2024
JustFab has great customer service and their website is very easy to use. They have a lot to choose from, and the prices are reasonable. The selections from their style expert are spot on and I like the feature that allows a member to skip a month. Sometimes, you may not have the funds, or you may not want a particular shoe every month, so it's a great feature to have. I've ordered shoes from them a couple of times and I haven't had any issues with them. I recently purchased some loafers and I love them. They're great quality and I get a lot of compliments on them. I get a lot of wear out of them because of the work I do, and they go with a lot of outfits I have.
Reviewed Dec. 12, 2024
My grandson and I love the shoes, and I like the low prices. I told a lot of people about JustFab and that it's worth it. They don't have that big of a selection, but I've gotten almost every one for boys. I've ordered a lot of shoes for my grandson and I don't need any more. I even ordered them bigger where he'll have some later. I canceled my subscription last month but they didn't cancel it.
Reviewed Dec. 12, 2024
I saw JustFab on Facebook and I liked the shoes. It's easy to find the style I want, and I've availed the $10 for the first pair offer for a pair of boots. I got my order in four days and the quality is really good.
Reviewed Dec. 12, 2024
I used to order from JustFab 10 years in, and it's very easy to navigate the website. I've had a subscription and started over several times. I like the leather knee-high boots I just got for $10, but I haven't been back on since I ordered them. Still, I would definitely recommend JustFab and tell people, "Order from them immediately."
Reviewed Dec. 12, 2024
I signed up with JustFab when they had a sale of $10 per pair of boots. This is my second year with them and I've purchased five pairs of boots. They have good quality and I like the material. I also enjoy the fact that they have different styles available.
Reviewed Nov. 13, 2024
I would rate them a zero if I could. Whoever does the photography for their website deserves a raise because they made trash products look good. The shoes I ordered were cheap and poorly made. When I attempted to return them, FedEx charged me more than half the value of my return for shipping. Spend your money elsewhere.
Hello Vikram,
We're sorry for the disappointment with the quality of the products and the return process. We understand how frustrating it can be when an order doesn't meet expectations. We appreciate your feedback, and we’ll work on improving the quality and cost-effectiveness of returns to make the experience better for you and others in the future. We value the opportunity to resolve this, and our Member Services Team will contact you right away to further assist you.
Best,Zeth
Reviewed Oct. 27, 2024
I like the styles of JustFab products and the prices are good as well. They ship quickly too. It's also easy to ship something back. I purchased a pair of shoes a couple of months ago and it's good given what I paid. I would recommend them.
Reviewed Oct. 27, 2024
My recent experience with JustFab wasn't a great encounter. I like the quality of the items and to order is very easy. However, when it comes to the customer service part, it's a 0 for me. When you're trying to access someone in the group or in the little chatbox, it'll say, "Someone entered the chat," but they don't say hello. This happened to me twice. The selection has been limited as well because I'm a tall person and I wear a size 12. I don't think that it's worth the $50 a month for the membership.
Hello Jennifer,
We're sorry to hear that your recent experience with JustFab did not meet your expectations, particularly regarding our member services. It’s great to know that you appreciate the quality of our items and find ordering easy, but we understand how frustrating it must be to feel unheard when trying to access support. We also recognize the challenges you've faced with limited selections, especially as a tall person in size 12. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,Zeth
Reviewed Oct. 26, 2024
For the longest time, I had a membership of JustFab. But then, the pandemic hit. I had to cancel it and recently, I rejoined. They have the style of shoes that I'm looking for. It's also very affordable and has great quality stuff, as opposed to other places, where I can't take anything out from. I purchased some booties for my October membership. I also still have boots that I purchased back in 2017 and they're still holding up better than any other shoes that I have.
Reviewed Oct. 26, 2024
I bought a pair of boots from JustFab. I like the color and the design. I just wore it yesterday, and everybody was telling me I looked amazing. It was my first time wearing it, and it was comfortable. It was nice quality as well. A lot of people were asking me about it.
Reviewed Oct. 25, 2024
I like their shoes and prices. I also like the selections of their style experts. There's a few more of my style I'd like to see, but I'm sort of unusual in my taste. So, I'm not surprised that they're not there because some of them weren't popular. I got a knee-high pair of cowboy boots, a pair of heels, sandals, and a pair of booties a few weeks ago. I've gotten 30 pairs of shoes and I've loved them all, so far.
Reviewed Oct. 11, 2024
I've been trying to cancel my JustFab subscription since I joined seven years ago, but they will not cancel my subscription. I'm going from rep to rep to get a cancellation, but the battle never ends. They're against it and asking me questions. I just turned it on to skip all months. I let it run for one year then forgot about it. I ended up having 12 credits so I recently made an order not too long ago. Since then, I just keep my card locked. I don't willingly give them my money. But for the most part, as far as the product and the quality, they do what they're supposed to do. It's good to give to your home girl for Christmas. If I got some credits there, it's still good because that's somebody's Christmas present that I didn't have to think too hard about. Some stuff are overpriced but I'd still recommend JustFab if others don't mind donating 39.95 a month.
Reviewed Oct. 10, 2024
I've been using JustFab for years and I’ve stayed because of the quality of the items. I've been a VIP member so, I enjoy the VIP perks. There's always some type of deal or sale going on, especially for VIPs. That's why I keep my VIP status. So, a lot of times, I don't even purchase things at full price. It's usually on some type of sale or discount. The website is very user-friendly so, it's easy finding items and if I have something particular in mind, I can always just search and find it there. My last purchase a couple of months ago were shoes and an overnight bag.
The boots I have are my favorite. Probably 70% of the boots I own come from JustFab and most of the time people think they're designer. They don't know the difference. I always get stopped about my boots and they think I spend hundreds and hundreds of dollars and they have no idea. A lot of people are skeptical about buying things online because of fraud but I recommend JustFab all the time. I'm a banker by profession. So, if the banker is shopping at the site online, they believe me. I've never purchased anything that I wasn't satisfied with. There has been a couple of times where I forgot to skip a month. I didn't need to shop that month or had other expenses that I needed to take care of and I didn't realize until the $39 came out of the account. There has been just a couple of times throughout this duration that I've called and said something and it was immediately refunded. The customer service is top-notch.
Reviewed Oct. 10, 2024
I've been with JustFab for some years. Being that I have so much credit, I had gotten two pocketbooks, a pair of slippers and something else. The slippers is not good for me. When I walk and I bend my foot, it presses down on the top of my foot. I'm just gonna give them away. I haven't used the pocketbooks yet. They're nice. Overall, I always use a lot of the stuff that I get, and I love it. I don't go with some of the selections because it's not my style or it's a little too much for me. I go with what I like.
I can't wear a lot of their flat sandals because they're too flat. I wish that those sandals had more support. It's very hard for me with the boot because I have foot problems. Sometimes, I feel the boots are a little too low. I had came across two pairs of boots that were perfect for me, and I still have them. I like that I get credit with JustFab. I don't have to spend money all the time to get my stuff. My stuff is free. I think everybody likes that part.
Reviewed Oct. 10, 2024
I usually skip the month but when I have gotten stuff from JustFab, the quality is good. I like it. The style is fine as well. However, I wish the orders would get here sooner. I haven't received my order yet. It has not been a week though.
Hello Erika,
We're sorry to hear that your order hasn’t arrived yet, and we understand how eager you must be to receive it. We appreciate your patience, and it's great to know that you enjoy the quality and style of our products! Your feedback regarding delivery times is important, and we'll take it into consideration as we work to improve our shipping processes. We value the opportunity to resolve this, and our Member Services Team will contact you right away to further assist you.
Best,Zeth
Reviewed Oct. 10, 2024
It would be helpful if people could skip multiple months at once instead of having to go in every month, but I know that's not JustFab's model. I didn't like having to log in every month to skip it. The last time, I forgot to skip the month and something got sent to an old address. I tried to change the address and they said it was going to change, and then it didn't. It got sent to the wrong place and I don't know whatever happened with it. I decided it was too much work to maintain it, so I stopped. I don't use it anymore. However, it seemed like they had a good selection. The product quality is fine as well. I just pulled out a purse that I got from them eight years ago.
Hello Samantha,
We're sorry to hear about the challenges you faced with managing your membership, the skip option, and the confusion surrounding the address change. We understand how important it is to have a seamless experience, and we appreciate you sharing your feedback with us. It’s great to know that you appreciated the selection and quality of our products, and we’re sorry to hear that your experience led you to stop using our service. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,Zeth
Reviewed Oct. 10, 2024
I like the convenience of purchasing from JustFab, the bright colors of the products, the quality that I had seen reviews on, and my first order confirmed that. I've been a member for close to 10 years. I love the site. I love the products. I love the material. I'm a huge fan.
Reviewed Oct. 10, 2024
I like when JustFab has the $5 sales. It's a heck of a deal. The selection is good as well. You can get a few items that are not quality, but 90% of the shoes are. I got a trench coat that fit perfectly but I wore that thing out and couldn't get another one. But that was a great purchase. I also got boots and sweaters that match. That's cute. But I need to figure out why my points are gone. I was looking at my account and noticed that 12 of the free things that I had had expired. I didn't know they had an expiration date. They never expired before.
Reviewed Oct. 10, 2024
JustFab's prices have gone up over the years but they're still more manageable. I like the styles. They're very similar to the trends that are happening and they have the classic styles as well. I like to have those options. I can always find something that fits me, and I ordered a few pairs lately. The quality is good and the ones that I've had from the past are still holding up. I got these baby doll shoes a couple of months ago and I love them. They're so cute. I've seen them on other websites, but they're more expensive. I was able to use my JustFab VIP credit on them. I also took advantage of the the two-for-one deal using my credits that I had built up.
Reviewed Oct. 10, 2024
Everything I purchased on JustFab is what I like. They have a great selection of stuff, especially with what I usually get like boots, heels and platform shoes, and they got great quality when it comes to their shoes. That's why I always purchase from them and their sister company, ShoeDazzle. JustFab always has good service as well except for the last purchase I did. It seemed like there was a shipping issue. I waited for a few weeks to have my product get back to me only to find out that it never got out of the warehouse. However, I understand that happens.
Reviewed Oct. 10, 2024
I've purchased a lot from JustFab and some items are definitely better than others. Some of my older shoes from them would get worn out a little bit quicker because they were thin on the bottom of the base. But I like what they have done more recently. I get a lot of flats from them and having a little bit more support in the bed of the foot is great. JustFab is definitely worth looking.
Reviewed Oct. 10, 2024
I purchased once and got two pairs of boots. One was good and the other one was too wide. So then I asked for an exchange for a pair that's not as wide, and then it came back and it was too narrow. The return was easy and the guy was nice. He looked for something similar and there was nothing else. So the only other option was to send it back. I don't know if JustFab has received them yet, but I'm waiting for a refund on that. Overall, I would recommend people try JustFab. The quality is good surprisingly, for the price.
Reviewed Oct. 10, 2024
I like JustFab because they have a really good variety of different kinds of shoes and I love shoes. They also have a reasonable price for the value that you get. Sometimes, they'll have clearance sales and specials. So I try and get on board with those. A couple of the last sandals that I bought didn't fit my foot right at all, so I had to return them. They were tight around the top part of the foot where the strap goes. But other than that, the quality of their products has been really great. The return process was pretty easy. You just put the details into the online system then you go and mail the item back out. I bought some white sneakers off the site recently, which I liked, and I went traveling with them. They were very comfortable.
Reviewed Oct. 10, 2024
I saw shoes that I liked at JustFab, so I purchased them. I've been their member for a few years and their selections have gotten better over time.
Reviewed Oct. 10, 2024
JustFab had an online ad for $10 for your first pair of shoes to sign up. So, I became a member and since then, I would take advantage of the perks when my budget allows it. I usually skip the monthly thing and it's all based on personal choice. So far, I love the items I purchased from them. They last years and the quality is good. Their website is also very easy to use.
Reviewed Sept. 28, 2024
The shoes are nice and comfortable. I get a lot of compliments on the ones I have. Some of the clothes are nice but they run big. A medium is not a true medium for me. Also, I just turned 50 and some of the styles are a little too trendy for me. I'm a little more conservative. I would pick some things but not a lot.
Reviewed Sept. 27, 2024
The website is good, and I've made between 5 to 10 purchases. I prefer to shop on my own, and I like the shoes and the earrings. The ability to skip a month is a great idea as well. I will recommend JustFab.
Reviewed Sept. 26, 2024
I’ve been with JustFab for 10 years and it’s hard to get out of the program. I just can't figure it out. You have to opt out every month or they'll charge you and it’s a pain. I called and they gave me a super discount to stay in. The style expert didn’t ever hit on the styles for me so I don’t love that. If you want quality, don't go there. Once I buy, I’m never super satisfied. But if you want something super trendy, go can go to JustFab. It would be a good spot.
Hello Gina,
Thank you for sharing your experience with us, especially after being with JustFab for 10 years. We completely understand how managing the monthly opt-out process can feel overwhelming at times. Your feedback about the style expert and the overall satisfaction with purchases is invaluable—we want to ensure that every member feels confident in their choices. We appreciate your honesty about both the challenges and the trendy options we offer. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,Zeth
Reviewed Sept. 25, 2024
JustFab is great. I've been ordering from them for years and the experience has been wonderful. I love the styles from the style expert
Reviewed Sept. 25, 2024
Their selection is nice and it's affordable because most times, if you catch them on sale and you're a member, you get some deals. But I wish they can go up on the shoe size 13 because I used to be 10, 11. Now, if I wear 12 medium, it's tight on me. But if they can go on 12 wide or 13, at least let them give us a chance, 13 for the big people. But the quality of the items is good. I got shoes for my kids and some sandals for myself. I also had problems, but when I reached out, they called me back and they fixed it.
Reviewed Sept. 25, 2024
I liked the selection and the price of JustFab. I have been a member for a long time and it's convenient to use them. I tend to get more sandals and I rack up points, so when I go to purchase something, it's usually no charge, which is great. I know what I like and I don't usually go by their style expert. But I can't recommend their products as good shoes because they're not great. They're good for a season and I'm really not rough on my feet.
Hello Sharon,
Thank you for sharing your experience with us. We’re glad to hear that you appreciate the selection and pricing at JustFab, as well as the convenience of being a long-term member. It’s great to know that you enjoy accumulating points and finding ways to make your purchases more affordable. However, we sincerely apologize that the quality of the shoes hasn’t met your expectations. We understand how important it is for footwear to be durable and comfortable. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,Zeth
Reviewed Sept. 25, 2024
I signed up with JustFab because at the time, they had a buy one, get one, which I thought was a good deal. I've been subscribed ever since as a VIP member and I like that you can choose if you want to use the credit during the month. You don't have to go every time and on the month you get something, you got to put your card in. Everything is already there and I just use my credit for the month, which makes it easier. When I go and shop, I just scroll through on my own versus looking at the selection from their style expert and go from there. They have good deals come up that I try to avail if I can shop and get different things. My only thing is sometimes the size or the fit would be a little off. I normally order shoes from JustFab and with most of the shoes that I got, everything fits great and I like it. My favorites are some boots that I got and recently, I bought some slide-ins. If you're looking for good deals and good quality items, then shop at JustFab.
Reviewed Sept. 24, 2024
I got some shoes from JustFab about a month or so ago. It was good quality. I’m satisfied. I like the purses, too. I would recommend JustFab. Overall, they got good quality.
Reviewed Sept. 24, 2024
I've been with JustFab for years. The quality of the items is a hit or miss. Sometimes the quality is good, sometimes it's not so good. I had bought a pair of shoes recently. They're like black and white slide-on shoes and they were supposed to be regular, but one foot felt like it was wide. I had to buy sandals once I got to work because I couldn't wear them. They kept flopping off my foot. I did not do a return because I figured if I wore it, how can I return it? I either give it away or I donate. The selection is fine. I'm an older person, so it's a hit or miss. Sometimes the things entice me, sometimes they don't. Overall, it's okay. I have referred them.
Hello Margarita,
Thank you for sharing your experience with us. We appreciate your long-term loyalty to JustFab and are glad to hear that you’ve found some items you enjoy. However, we sincerely apologize for the inconsistency in quality you’ve experienced, particularly with the recent pair of shoes that didn’t fit properly. It’s understandable to feel frustrated when a product doesn’t meet your expectations, especially when it affects your comfort. Your feedback about the selection and its appeal to our diverse member base is valuable as we strive to enhance our offerings. We value the opportunity to resolve this, and our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed Sept. 14, 2024
A friend of mine told me about JustFab and I've been a member for six years. I bought some red shoes recently and the quality is excellent. I like some of the selections given to me, but I don't like some of them. But I love going on the website. It's very easy to use and I ain't gotta go shopping in stores and buy the shoes. It's reasonable.
Reviewed Sept. 14, 2024
I've been a member for a long time and I don’t typically use the style expert. I bought some pants the last time I purchased from JustFab. The quality is usually okay.
Reviewed Sept. 14, 2024
I've had an account with JustFab for five years. As a lady loving my shoes, I wanted a shoe subscription so I could get more shoes. JustFab has sale discounts that happen every once in a while, and I'm also getting shoes at a discount because I'm a VIP member. I like that if I forget to skip the month and I'm charged the membership fee, it turns into a credit for me to buy shoes with, so in a way, I'm not losing my money. I'm just forced to buy more shoes.
It's easy to find a style I'm looking for and the selections from my style expert work, but I don't always buy them. I've been a customer with JustFab for so long and I've seen the years of styles coming out. Some of the shoes are exactly the same besides one strap. As the years have gone on, I've started to see that they're just repeating the styles but changing the fabric or the color.
On a scale of like 1 to 10, some of the items are a 10, while some of them are a 6 or 7 in terms of quality. There could be better soles in the shoes. Sometimes when I'm wearing the shoes, I can feel my foot pressing into some of the building blocks of the shoe. JustFab needs to put better soles in for the comfort of people's feet, especially when they're wearing heels like pumps or stilettos.
Reviewed Sept. 13, 2024
The website is user-friendly. I like it. The layout of the website is really good. You can find what you need. You're able to search whatever you're looking for. Also, with account information, it is easy to find to figure out what's what or if you have any credits available. Also, if you don't want to participate that month, you can skip it. I am a picky person. But always, when I look on JustFab, it is usually easy for me to find something close to what I'm looking for. The quality of the items is nice. It's high-end quality to me. When I was at the point where I wanted to use the credits that I had built up, it was easy. Everything was good.
Reviewed Sept. 13, 2024
I ordered a sneaker shoes and shoes for my son as well. The quality is good. They're very trendy like chic style. But I would have ordered a one size more. So, I hope I could change. Also, if the price is affordable, it would be even more good.
Reviewed Sept. 13, 2024
I've used JustFab since 2013 and they're doing pretty well. They have a good mixture of full-price items and sale items. So, they should keep that up. I would like more white-cap options, but they're also trying their best to do that. Recently, I purchased a pair of shoes from them and the quality is pretty good.
Reviewed Sept. 13, 2024
I've gotten shoes from JustFab for years. The customer service has always been great and returns are easy. I got busy and quit ordering shoes for a while, but I just ordered a bunch more and I'm waiting on a shipment to arrive today. They’ve been good. I got some shoes I bought about 10 years ago. I still have them and they're still my favorite. But the items they choose for me every month are so-so. It used to be fun but I don't even look at that anymore. I just go on my own and see what they got out there.
Reviewed Sept. 13, 2024
I enjoy the selection that I get from JustFab's style expert. It changes frequently, so I like that it's not always the same and that they stay current with changing their styles. The material of the items that I bought from them is great as well.
Reviewed Sept. 12, 2024
I like the shoes that Just Fab is selling. It's also easy to find the items I want. I've been with them for 10 years now. I stopped contributing money to my account, but they gave me credit and let it sit there. I just used it this year. My last purchase was in July. I got clothes and shoes.
Hello Jaimama,
Thank you for your feedback. We're glad to hear that you’ve enjoyed the shoes and found it easy to shop with us over the past 10 years. It’s great to know that you were able to use your credits and make purchases this year. We appreciate the time you spent sharing your experience!
Best,Zeth
Reviewed Sept. 12, 2024
I am a shoe person. I look for shoes everywhere and I was checking JustFab out to see what they had. Unfortunately, though, I couldn't do the membership every month for 50 bucks. That's not feasible. But I bought two pairs years ago when JustFab just came out and then, I recently bought two more pairs. I like the quality of the items. However, the black pair that I've got, the black heels are just a little bigger on my ankle. But I'm odd-shaped. I'm plus size at the top and junior size at the bottom. It's crazy.
Reviewed Sept. 12, 2024
I've been with JustFab for a long time, since 2010. I like that it's cheap and convenient. My last purchase was a month ago and I got five pairs of shoes.
Reviewed Sept. 12, 2024
I went on JustFab's site and saw shoes that I liked. I get a variety of style of shoes to choose from. When I first started, finding items I liked was easy. Now, it's a little difficult. I may need my stylist to redo my selection. Other than that, they're good prices.
Reviewed Sept. 12, 2024
I've been a JustFab customer for at least five years, but I haven't used it actively. Collectively, three of those five years have just been skips of the service. I have to skip the month by a certain date, and if I don't, I get charged, and then I get a credit. So I haven't been able to close my account because of those credits. I'm not gonna cancel if the money spent that I paid for is in the account, so it's just been about trying to find the right shoes. I'm picky as far as what I need, and having time to look online for all of the things is another thing as well. Besides that, JustFab is easy to use. Initially, I was able to take advantage of their special offer wherein it was 40 bucks for a pair of shoes. However, I don't have a lot of experience of taking on specials because the specials that they would offer would be less than what I would've paid out for using the credits.
Hello Marcia,
Thank you for sharing your experience with JustFab. We understand your frustration with trying to manage your account and utilize your credits effectively. It's clear that the process has been challenging for you, especially with the timing and finding the right shoes. We appreciate your patience over the years and your input on our specials. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to further assist you.
Best,Zeth
Reviewed Sept. 12, 2024
I signed up with JustFab because of the shoes. I buy boots for winter or heels, and they're good quality. I saw they had clothing as well, but I've never ordered any. I only order shoes, and I take advantage when they have a sale. They go 50% off with the regular prices. Sometimes the shoes cost 50 and they go down to $24 or $20. On Memorial Day or Labor Day, they usually go for 24.98 or half the price of what it was.
Reviewed Sept. 8, 2024
Typically, when I need new boots, they're the first place I look. I bought something earlier this year, but I didn't like the fit so I sent them back. I'd tell others to go for it. They're legit and they have very good quality shoes. Also, customer service has been pretty awesome. If I forget to skip a month and I call them, they usually give me my money back.
Reviewed Sept. 8, 2024
I saw JustFab on TV commercials several years ago. I wanted to just look at the catalog and then I forgot I signed up for the VIP. They charged me. So, I had credit and I ended up using those credits. I was a member for about seven years and I just canceled it this year.
Reviewed Sept. 7, 2024
I've been a JustFab customer for a very long time. They were doing a special, which prompted me to purchase from them, and then they had some really nice products. I love the selections. A few months ago, I bought a bag and some shoes. All in all, I've always had a great experience when ordering, and I've always loved all of the products that I have received. The quality is very good.
Reviewed Sept. 7, 2024
I had a couple of things from JustFab that I wasn't happy with. But I didn't send them back only because it took too long after a certain date. But there are things that I have bought, and I have been happy with. I haven't had a stylist selection with me because things have changed over the years. When we first started, I was doing purses. Now there are clothes. But there are clothes that don't fit me. I hope they have more plus sizes because there are more women plus-sized than there are smaller. Their website is also hard. I try to find how to skip, and that's a problem.
Reviewed Sept. 7, 2024
I've been using JustFab for so long. I check at the new arrivals. If I see anything that catches my eye, I will add it to cart. The price has gone up a bit. It was $39.99 at some point and now it's $49.99. Their website is user-friendly. However, the product is the only thing I feel has gone down. The selection used to be so great that you just wanted to add so much to cart. But now, it's just a few items here and there from time to time.
Reviewed Sept. 7, 2024
I used to be a consumer a long time ago and it's probably social media that reminded me about JustFab. But I'm not a fan of what's available now. You have to search hard to see something pop up. The quality is good though and the snakeskin mules that I purchased is my favorite.
Reviewed Sept. 7, 2024
As a long-term member customer of JustFab, their styles are very good in capturing current fashion and top designer inspiration. Their sizing for each branding needs an 'ease reference' to prevent returns which always take time! What is 'ease' and 'ease reference? It's how much room for example is available in a shoe or garment based on the style! For example, my feet measure exactly 9.4 inches.
The fantastic winter boots attached to this photo I chose size 9 because past orders of low-heeled boots from JustFab revealed that 9 is better than 7 for my 9.4-inch feet because the 'ease' (that extra room for my toes and foot) amounts to about half my thumb width (about half an inch) between the tip of my big toe and the end of the toe box of those boots. Had I chosen a 7 my toe tips would have been rammed to the end of the toe box - not the desired fit! I am now waiting for some very stylish pumps, slippers and a sweater.
The pumps I chose a 7 because high heels usually have almost 0 ease and JustFab's chart for the pumps in my 9.4" foot length is 7! The sweater I chose in XL, why? I am 5'9" and weigh between 120 and 123 and from past purchase of a winter coat and jacket revealed to me the sloper (the model mannikin used for making patterns of clothing) has a shorter nape to waist measure than me and shoulders are a little smaller so I have to size up even though my waist is 30", hips 24" and 'cause F to G bust, 36" for bust!
Also, dimensions of finished items by assigned size may also be helpful because sellers on used item sites will show with a tape measure the dimensions of length and width which is very helpful to prevent buying something with the wrong fit! Thank you for considering these improvements which would enable a more accurate and satisfying online shopping experience!
Reviewed Aug. 26, 2024
I like the perks I get from being a member and the style selections are pretty good. Everything's been fine with JustFab.
Reviewed Aug. 26, 2024
I mostly get shoes from JustFab. It's been quite some years since I joined, and I like the shoes. They're good.
Reviewed Aug. 25, 2024
I was interested in JustFab's monthly subscription at 39.99. I like that I can have this monthly membership, but then I can skip it if need be or use the credit if I need to. I also like their return process because when it comes to shopping online, you never know if the items will fit or not. And now, they have it where you can return it to a Staples store, so, I don't have to ship it. Staples will worry about that.
Also, JustFab has been having wonderful sales and the free shipping for members. My favorite purchase so far are the flat sandals and for the most part, the quality of the items I bought from them has been good. Though there has been some times when I questioned the quality. Despite that, I would tell my friends to take advantage of their membership because it's beneficial. I would also tell them that JustFab has everything you need like the clothes and the shoes. On the last minute, you could go grab something from their website.
Reviewed Aug. 25, 2024
I love the website of JustFab. I like their other one, ShoeDazzle, too. Those are really good. I like their setup. Whenever I can get shoes, I get them. They're cute ones too and I'm picky about my shoes. They're really good shoes. I bought some in 2016 and I still have them. They haven't broken. Also, I love the way that they've set it up to where you can have the VIP. If you can't pay the thing that day or that month, then you can skip it. It's affordable that way. They just put a new thing going on there if you've paid for the subscription, you get VIP credits. They also have little things where you can get two for one. It's really fun. Both of them are like that.
Reviewed Aug. 24, 2024
I saw nice-looking things at JustFab. It was stylish things. It's easy to navigate their website. It's simple. It's not overcrowded or busy, and I like it. It makes it easy to find what you need. Some sites are just too busy. JustFab has a good selection and it's a lot of selection. It's not just like work clothes or clothes you could go out with it. It's a good selection, a good variety, and for different occasions, and I like that.
I'm on the thing where they automatically charge me every month. It automatically gives me a credit. Sometimes I don't need the credit and I'll call them to cancel it and refund and they're really good with that. Whenever the mood hits me, I go to the website, and 90% of the time I find something that I could use the credit for. It's working out fine with me.
So far, my favorite purchase was this long blue dress. I was surprised it was really good quality. It's just you wash some clothes once and they fall apart. So, not only did it look good, it was good quality. Nowadays, when you buy things online, you're crossing your fingers it doesn't fall apart on you. So, I really like that. It was a long blue sundress that's tied at the neck. It looked nice. It was very vibrant color with a nice material.
Reviewed Aug. 24, 2024
Check out JustFab. They have some good deals, good prices and the quality stands up to the price. The site is easy to navigate. I've done the buy one, get one thing. I've been with JustFab for a long time and they've always been very good about shipping my items in a timely manner. Returns are not a problem.
Reviewed Aug. 24, 2024
I bought a pair of white sandals 2 months ago and one of them has completely split now. The sole in the shoe is a good inch and a half thick and it split straight across all the way through. I can feel that when I walk, which is unfortunate 'cause it's super cute. I was sad about that ‘cause I'm good about reading reviews but that wasn't in the review. I don't know if the consistency of making things is there. But that's the only sad purchase with JustFab. The other ones have been great quality. The pair of winter booties I bought 10-ish years ago has been good and comfy. I also bought those sandal platforms a few months ago, and I've enjoyed those purchase. They've been durable.
The website is manageable. You can plug in your sizes and it tells you if it's sold out or not. I also like that I can use a pass and was able to use two of my passes. There have been a couple times where I've had to call because I forgot to skip that month and they've been quick, easy and accessible. But every time that I try to use one of the promos, the selection I'm picking is not applicable.
Reviewed Aug. 24, 2024
I like the price at JustFab and how the items look. The material of the products is good too. It's not very easy to get damaged. I stopped buying things then I just bought from them again and got 2 purses.
Reviewed Aug. 24, 2024
I had JustFab for years when they first launched, then I stopped. I opened my account again two months ago because I liked one of the summer sandals. I decided to purchase it and the quality is great. Everything's good so far.
Reviewed Aug. 24, 2024
JustFab has a very nice selection. I'm kind of goth emo, so they don't have a lot of that stuff, but they do well with what they have. Some of the shoes are not always the best. I bought them and I didn't wear them for some time. When I did, they came apart the first or second time of wearing them. But it was a year after I bought them, so there's no point in trying to complain. I made my last purchase a few months ago, and I got a few pairs of wedge high tops. I love them. You can’t go wrong with a good wedge.
I've been a JustFab member for at least eight years, and I like the discounts and the deals. They have VIP early member sales, so you get to get in on $5 or $10 shoes before other people. For the economy that we're living in, their prices are very reasonable. Also, any time you call their customer service, they go above and beyond to help you with whatever the problem is, or to correct whatever the situation is.
Reviewed Aug. 24, 2024
I like that JustFab has a lot of options and their shoes are nice. It's good quality and good style, too. However, I purchased three pairs and only one fit so I had to return two. But the return process was straightforward. I had no complaints. When I first started, I purchased only shoes. I'm an outlier ‘cause I'm a size 13 in women. But they have a good range. I like them. Then they added bags and clothes too.
Reviewed Aug. 14, 2024
I was looking for a pair of shoes and a specific size because I have big feet, and JustFab happened to carry my size. I've been with them for almost 20 years. While their selection has been all right, it's not always something that I would wear or buy. I haven't really bought too many shoes from them lately. I still have a few pairs that I bought in, but some of them are falling apart, and I never really wore them too much, so they were mostly meant for work for the most part. The ones I bought, they're all right for the price I paid.
When Payless shoe store was around, theirs were super cheap, but their quality usually was really good. I still have a pair of boots from them that I have had for 25 years. When it comes to what JustFab is recommending, it had recommended a tote bag for traveling. But I went there to purchase it, and it was no longer available. It's like, “Why did you recommend this to me if it's not available?” I’ve done that a couple times. It wasn’t available. I couldn’t even buy it.
Hello Melissa,
Thank you for sharing your experience with JustFab. We can understand how frustrating it must be when the selection doesn't always match your needs, especially when you're looking for specific items in your size. It's even more disappointing when recommended items like the tote bag are no longer available when you try to purchase them—no one likes getting excited about something only to find out it’s out of stock. It's also understandable to feel a bit let down when shoes start falling apart, especially when you haven't worn them much. It’s clear you value quality, considering how long your Payless boots have lasted. We really appreciate your loyalty to JustFab over the years. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed July 21, 2024
When I’m trying to find a particular style, I filter to exactly what it is I'm looking for like the style of the shoes and then, I just go through all of the shoes that are in that category. The quality is decent for the price but when you walk, the shoes don’t bend. Some of them are flat with a thick sole. The quality of the tennis shoes was not all that great and some of them were not true to size. Then, some of the shoes we had to send back were because we had to go up a size or half a size. So the sizing is not consistent either. The benefit of being able to subscribe to JustFab and skip the month is beneficial but I will also recommend not to forget to skip because that has happened to me. It was almost a year that I forgot to skip and I just bought 12 pairs of shoes for my mother and I had to send nine pairs back. So, I still have a credit because the quality of the shoe is just not good.
Hello Latasha,
It sounds like you’ve had a challenging experience with finding the right shoes at JustFab. We understand that it can be frustrating when shoes don’t meet your expectations in terms of flexibility, sizing, or quality. I can understand how dealing with inconsistent sizing and having to return multiple pairs would be especially inconvenient. Yes, it’s great that the option to skip a month is available, but we're sorry to hear about the mix-up with your VIP membership. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed July 21, 2024
JustFab has certain items that have decent price. If I'm buying something, I usually buy it with my credit. The leather-ish items look a little bit on the cheap side but if you get something like the suede, it's okay. JustFab is good. You just gotta remember to skip every month if you don't want them to take out money from your account.
Reviewed July 21, 2024
JustFab's pricing was the most convenient thing for me and I liked how easy it was to find what I was looking for. The selection provided by their style expert was spot on to certain things that I would purchase. I recently purchased a top off of their website and that's been my most favorite item. It's a green tube top made of a stretchy material. It looks a little different than I thought it was going to look online, but not in a bad way, essentially. It's really cute and I'm comfortable with the fit. Also, I was able to do a buy two, get one free special. So the top and some shoes for free and a dress. So I was able to get four items for 25 bucks.
The quality of JustFab's products is pretty good and in comparison to the pricing of the items that you're getting. I have some stuff that lasted a lot longer than others, so it depends on what it is that you're purchasing. But I haven't had any extreme issues with the quality of anything I've got off of JustFab. It is a good website if you're looking for some deals. They have a variety of things from just everyday wear to if you're going out, so for any kind of occasion. If you're looking for something that's at a good price, check out JustFab.
Reviewed July 20, 2024
I like the convenience of being able to shop online with JustFab. It's a convenient spot for those different pieces or looks that others may be looking for and the price is reasonable. Some people like the credits, so they'll have something when their funds are running low and need something. I like the stonewashed denim jacket that I got. I hadn't seen that rinse or wash anywhere. However, sometimes I feel the description is vague on some items. I've gotten some stuff and it's been not what I expected. It's not terrible but the description wasn't 100% clear.
Hello Nina,
We're glad to hear you appreciate the convenience and affordability of shopping online with JustFab, and it's great that you found a unique piece like the stonewashed denim jacket. I understand how disappointing it can be when items don't match their descriptions. Thank you for your feedback on the product descriptions; it's important for us to know so we can improve and provide clearer information. Your experience matters to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed July 20, 2024
I've had JustFab for years and it's a good experience I've always had. I get most of my shoes from them. So far, everything's good. I like ordering from them. I also like that they come here and returning is easy too.
Reviewed July 20, 2024
In the early to mid-2000s, I would use JustFab for club heels. It used to be that their heels were very high quality. You go to the club for hours, dance on them, and they're fine to pick up and do it again the next week. Recently, I purchased some things with them. I did not return them, but I don't think that I will be repurchasing. The booties were short. I also bought a pair of clear heels which I needed for a wedding. They were on sale and I got them for 10 bucks. They were ill-fitting and I could not use them at all. The plastic was way too long. The curvature of the heel wouldn't have fit anyone's foot. I have a condition where my Achilles are atrophied. I've been walking on my tiptoes forever but I couldn't even do it in those. But if you need something that's very cheap and just for one event, go with JustFab 'cause their price point is decent.
Hello Iisha,
We're sorry to hear about your recent experience with JustFab. It's disappointing when a brand you trusted for high-quality heels in the past doesn't meet expectations anymore. It must have been frustrating, especially with the ill-fitting shoes for the wedding. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed July 20, 2024
I like the convenience of online shopping with JustFab. I've purchased many shoes from them and I have boots that I still get compliments for. The quality is good.
Reviewed July 19, 2024
I like the options that they have but the selection from their stylist is a hit or miss. For the most part, the quality of their items is good.
Hello Pauline,
We're glad to hear you like the options available! We understand how it can be disappointing when the stylist selections don't always match your preferences. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed July 19, 2024
I like the exclusivity - being able to share my style, what I like, and have options sent to me based on that profile. My mask purchase was three months ago. And I got a pair of wedges. They're both good.

Reviewed July 9, 2024
The shoes I have purchased from JustFab are exceptionally durable and well worth the slightly higher price. I appreciate JustFab's ability to keep up with fashion trends while offering timeless styles. Whether I'm looking for something trendy or classic, I can usually find it in their collection. Their dedication to customer satisfaction is evident. I would highly recommend JustFab to anyone looking for stylish, durable shoes with the convenience of a flexible membership.
Reviewed July 5, 2024
I liked JustFab's products when I started and they're easy to order from, but I have been meaning to cancel my account with them because I don't really like their products anymore. The styles they have now just don't interest me.
Reviewed July 5, 2024
When you first open JustFab's website, the stylist asks you a whole bunch of questions about the kind of colors, styles, and textures that you like. You just click on them and put them in. Then, if you don't like what they show you for whatever reason, you can always go back and change it. I like that if you don't want to buy something in the month, you can skip. So if you see something that you like, you can always save it and go back to it. When something comes up that you might like that you click, they send you a message. If there are sales, they'll send you little messages and texts or emails. So it's a pretty easy website to use.
Recently, they had a BOGO and I ended up doing a big purchase. I also had a whole bunch of credits at that time. I must have gotten six purses and at least 20 pair of shoes. After I put the order in, I completely forgot about it. Then I got this huge box and inside the the box, it was the itinerary receipt which showed everything down to the BOGO prices. The exchange rate on the returns is pretty good, too. So if you don't like something or something doesn't fit, you can return it.
I love the bags that I got from them. The fact that you can get a bag that looks like one of the ones that will cost you $1,000 for less than a fraction of the price is unbelievable. And they last. They're not skimpy and even if it's faux leather or not, they're really good material. I've had those bags since I first started and I've never had one peel on me, break, or have handle come off. And I give my bags a kicking. They're also easy to clean and take care of.
They also have good quality shoes for less than a fraction of the price of other brands. The size and fit when you're ordering from them is one of the most impressive things to me aside from the style and the quality of the shoes. I have a wide foot and I'm an island girl, so I'm a 9.5. Every time that I've picked or bought a shoe from JustFab, I have never gotten a shoe that was extremely too big or too small or too tight. Not too long ago, one of my nieces was looking for a simple flat and I told her to go to JustFab. I sent her a link and she said she's hooked.
Reviewed July 4, 2024
I love JustFab. I’ve had it for so long and my favorite purchase so far is the pair of loafers that are silver and rose gold that I got. I order stuff for my family members and everybody always loves my shoes including my friends. So I tell them where to go.
Reviewed July 4, 2024
I had some credits and I used it just recently on an item. But I haven't purchased from JustFab in a while. I’m not a fan of the style expert and it doesn’t do much for me. I bought mostly shoes and they didn't last very long. They were not comfortable and the quality wasn’t great.
Hello Irene,
We're sorry to hear that your experience with JustFab hasn't been satisfying. We understand that it can be disappointing when the items, especially shoes, don't hold up or offer the comfort you need. It makes sense that you’d be hesitant to continue purchasing when the quality isn’t meeting your expectations. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed July 4, 2024
I've made lots of purchases because I love shoes and bags. All my experiences have been good. When I've had to send things back or if something got sent to me in the wrong size. JustFab immediately sent a new pair in the right size. Over time, the quality has gotten better. In terms of bags, the quality could be better. But you get what you pay for, too. So I'm not too upset about some of the stuff. I don't expect for it to have a long duration of life. I’m selective on what types of shoes that I get from any brand at any point. But I'm happy with the quality of the stuff that I've gotten recently.
JustFab has a monthly shop based on things that you purchased in the past and things that you said you’re interested in. But it’s not every month that I’m into what’s there. I get the option of skipping a month. So I'm not guaranteeing something being drafted out of my account every month, but it is my responsibility to skip every month. I love all my shoes equally and I've had a great experience. People ask where I get my shoes all the time and I tell them. I recommend JustFab, especially if they want something affordable.
Reviewed July 4, 2024
I like the style of the shoes and the fit is really good. The quality is really good and the shoes are sturdy. Also, if anything is wrong, I can always return them easily. The last time I returned one, I went online to return it, got a return slip, and kept the shoes in the same box. I would tell others to look into purchasing from JustFab because they have a lot of different styles of shoes and they help out with the type of shoes that you want instead of just having everything shown there.
Reviewed July 4, 2024
The quality of the items is good but sometimes I have to send them back. The return process is really easy, though, and they give whatever I ask for to exchange them but I usually prefer getting a refund to my original payment.
Reviewed July 4, 2024
I'm not a fan of JustFab. I've been getting charged for no reason. You're able to skip in the first five days, and I always forget to do it. So I just rack up credits. They could make it easier to cancel without having to call. Also, the quality of their products is not very high quality. It's very average.
Hello Jen,
We're sorry to hear about your frustrating experience with JustFab. We understand that it can be inconvenient to have to remember to skip every month, and it's understandable how the credits can quickly add up if you forget. It's also disappointing to know that the quality of our products doesn’t meet your expectations. Your feedback is important to us, and we value the opportunity to resolve this. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your membership concerns.
Best,Zeth
Reviewed July 4, 2024
Sometimes the prices for JustFab's VIP members might be a little cheaper than if you're a regular customer. I've mostly only bought shoes from them and recently, I bought some brown sandals that I like. I also ordered some black sandals but I did not receive them. I called JustFab and the guy I talked to was very nice. He got me a full refund and I would have reordered it, but it was out of stock. Other than that, I've never had a problem with my orders, even with customer service.
Reviewed July 4, 2024
Purchasing thru JustFab is more personalized, so it's easier to browse and pick. You just have to make sure that you skip your month if you don't want to purchase anything for that month or you'll be charged. When they have the two for one deal type, I took advantage of that. Sometimes, the quality of the items I got would be good, but sometimes they would be a little bit not like what they looked on the description. Also, sometimes the straps would be a little bit looser or tighter.
Reviewed July 4, 2024
You get what you pay for with JustFab. I've utilized their service several times and taken advantage of the discounted shoes. They have a good selection. There's generally something that you are able to like and find and they last a good time. The shoes that I have purchased have held up. If I don't like them, I can send them back. What I like the most about JustFab is even if I don't skip, customer service is good about helping me out if I wanted to skip.
Reviewed July 4, 2024
I love shoes and I have over 100 pairs of them. My goal is to get a pair for every day of the calendar year then wear them for a calendar year, a different shoe every day. Every time there's a sale at JustFab, I'll buy. They have all sorts of sales. There's buy one, get one, half off, or buy one, there's one that's free sometimes. Sometimes their shoes are just $10. I like the affordability of them. They're comfortable as well. I have a high arch, so it's hard sometimes finding certain shoes that are comfortable. But I don't have any problem with JustFab and I've been using them almost eight years. There's always a different variety. It's hard to find a shoe that happens to be out of my size. It's only if it's an older brand that they're discontinuing because it's a final sale. That's the only time I don't find it in my size. It's not just five of them and you're out. I've referred four friends, two of my sisters to them.
Reviewed July 4, 2024
There is good stuff at JustFab. Sometimes I purchase purses but it's mostly shoes that I buy from them. Whatever I purchase, I like it.
Reviewed June 20, 2024
I was not satisfied with my two shoes that I bought in the end of 2024 from JustFab. Unfortunately, I was unable to get a refund and return them. I purchased two of the same style boot heels:Remi Lace-Up Boot. The circumference of the calf was far too big for my legs and no matter how tight I tied the laces the boots were just too baggy and loose. The fabric was also very soft and didn’t really flatter or provide support for my legs at all. I was charged for 6 months worth of the VIP Membership which I did not want-that was 6 charges of $49.95 totaling $300. I wish Just Fab would refund people in this situations as I was completely unaware of this VIP Membership I was getting charged for.
Hello Faustina,
We're sorry to hear about your experience with JustFab. It must have been frustrating to receive shoes that didn't fit properly and then discover unexpected charges for a membership you didn't intend to join. It's understandable to feel disappointed when the boots didn't provide the support or look you hoped for, and dealing with unexpected charges on top of that only adds to the frustration. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed June 19, 2024
I had a good dealing with Justfab. It was only 14.95 total to get a pair of boots but then I was a VIP member. So when I went to cancel it they made a good deal to keep me there for a little while longer. In the end I got what I wanted and they got what they wanted.
Reviewed June 17, 2024
I ordered some Portia sneakers and a pair of bow earrings. I absolutely love the earrings and they are better in person. The shoes, however, are not cute AT ALL. Maybe my feet are shaped funny but I don’t know anyone who has feet that would look or feel good in these. I feel like all of the shoes are way overpriced as it is, and the quality definitely doesn’t match the price point. And this $50 a month charge? I tried to cancel mine but I didn’t have time to beg the csr to do it so I just went with it and lock my card. The VIP prices are what should be the regular prices and then they should be discounted. But the membership fee is going to lose y’all way more business and money than you’ll make with it. Watch.
Hello Kerry,
We're sorry to hear about your disappointing experience with the shoes you ordered. We understand that it can be frustrating when a product doesn't meet your expectations, especially when you were hoping for something that looked like the photos. Your feedback about the pricing and membership fee is also important, and we value the opportunity to resolve this. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 16, 2024
I was so excited to be a VIP and get my first pair for $10. When they arrived I was very impressed with the quality and visual appeal. I get tons of compliments on them also. :) Sadly the small studs began to fall off after the third wear. The shoe itself feels like it was well made, I'm open to purchasing another shoe in hopes of having a better experience.
Hello Raina,
Thank you for sharing your experience. We're happy to hear that you were excited about becoming a VIP and that your first pair made such a great impression. It's wonderful to know you received so many compliments! However, we're sad to know about the issue with the small studs. Your satisfaction is important to us, and we appreciate your openness to trying another pair. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your concern.
Best,Zeth
Reviewed June 11, 2024
Sometimes I get some good deals. I don't order shoes because the quality isn't there for me. But the selection with the clothing is good. My last one was okay. The button came off on one of the jackets I purchased as soon as I opened it and there were some snags, but I was able to fix that. Also, I have done returns and I didn't have any problems with them. JustFab accommodated immediately.
Reviewed June 11, 2024
I've been purchasing from JustFab for many years and I cannot go back. The last purchase I made was last month. I used my credit so I could cancel my membership but I have not get rid of yet. I still have 10 credits and I cannot get rid of the membership until I use that. I'd tell others to be careful what they're clicking, because when they agree, they are stuck.
Hello Malgorzata,
We're really sorry to hear about your frustrating experience with JustFab. It sounds really challenging to feel stuck with credits and unable to cancel your membership as you had planned. It's sad to know that using the credits is a prerequisite for ending your membership. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your membership concerns.
Best,Zeth
Reviewed June 11, 2024
When you log in, it’s easy to find what you’re looking for. I like that when I go to JustFab, I'm able to put my size and it shows me what's available and I’m able to find the style. I bought a tote bag and shoes for some pictures to take for graduation. It was an open-toe sandal with heels that was glittery and it went around the ankle. I love them. They got sneakers that I wanted to purchase and I saw them in green. I'm gonna get them this week.
Reviewed June 11, 2024
JustFab had an advertisement that was sent to my email that they offered a discount on a pair of shoes. I ended up buying a pair of shoes for my daughter and it cost $15. They charged me for shipping and handling and I didn't mind paying for that because I understood the price was discounted on the shoes. But they started charging my credit card $50 a month for VIP membership that I never signed up for. There was no intention on my side to be signing for any membership and that was not understood immediately. When I called JustFab, the rep said that when I bought the pair of shoes, I signed up for a VIP membership. I asked where this was explained because I did not see anything and I looked very thoroughly. I didn’t even get an answer. They charged me two months and they were gonna charge me every month for it without me buying any shoes in that month. So, they just applied that fee.
JustFab promised that they would reimburse me the $50 but for about 20 minutes, I have been given all different options for this membership. And I kept saying I didn’t want any membership. I asked them if they wanted the shoes back. They can have them but I don’t want any membership for $50 when I can buy shoes anywhere else without any membership. That’s ridiculous. When I bought this, there was nothing that stood out. Maybe there was a small print somewhere. But it was not obvious when you're purchasing something because I order a lot online and I always keep my eyes open if there is anything. So, there was nothing that raised my suspicion.
Right now, I have JustFab's emails sent to my spam. I don't even wanna look at them because it was dishonest and very misleading. I still have to check if they reimbursed and that they lived up to their word. If not, I'm gonna have to fight it with the credit card. It was a very bad experience with JustFab. The way they handled the transaction was very sneaky.
Hello Jadwiga,
We're sorry to hear about your experience with JustFab. It’s sad to feel misled by what seemed like a straightforward purchase, only to be caught in a membership you didn’t intend to sign up for. It's really sad when you feel like you've been misled and taken advantage of, particularly when you're just trying to make a simple purchase for your daughter. It's completely understandable that you would expect clear communication and transparency when making an online purchase. Being charged unexpectedly and then having to spend time and energy trying to resolve the issue is incredibly stressful. It's also frustrating when our Member Services Team doesn't provide clear answers or assistance, especially when you're trying to rectify a situation you didn't consent to in the first place. No one should have to go through such an ordeal just to buy a pair of shoes. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed June 11, 2024
I've been a member for 13 to 14 years now and I like the flexibility of being able to skip when I don't wanna make a purchase. The quality could be better. I got sneakers a couple of months ago and the material feels like it wouldn't last, and is not very durable.
Reviewed June 11, 2024
They have cute styles. But I don't order from them that often because I'm never happy with the quality of the shoes. The quality is not great. They don't last long. Since they went up on their prices, they should do something about the quality. Everything else is fine.
Reviewed June 11, 2024
JustFab has good prices and good products. I have an adult and teenage granddaughters and they're the ones I'm buying for. You have an issue with shoes a lot of the time but with JustFab, the girls have never had an issue with the sizing on the shoes. It didn't matter what kind, whether it was a sneaker, a boot, a high-heeled shoe, a platform shoe, or a sandal. They like the quality as well and there's always a lot of variety to choose from. We live in a very rural area and don't have a lot of options here, except for Walmart, but they don't like the Walmart shoes. JustFab works out well when you live in a rural area. Also, a good feature is you just skip the month and you don't have to pay anything.
Reviewed June 11, 2024
I've been getting JustFab's two pairs of shoes for $40 and I like the selections that their expert gives me. The items I received from them are good quality and I like the boots that I got. They were my first purchase a long time ago and they still look good. I would tell my friends that they can try JustFab.
Reviewed June 11, 2024
Can't recall her name but she was super helpful and friendly. I needed my credit refunded as it didn't let me skip the month, however the lady was such a big help with issuing me a refund for my credit. I really appreciated that help. Overall great customer service.
Reviewed May 12, 2024
I was a member of JustFab for more than six years but I recently cancelled my membership because the products now aren't really my style anymore. I started the membership when I was in college, so I felt like it was more catered to that demographic. But the items I purchased from them are good quality and my favorite is a black handbag that I used for a long time which I still have in my closet.
Reviewed May 12, 2024
I love JustFab. I've been using it for a while. I love the quality and depending on the product, the price is a lot cheaper than if I would be going to a store.
Reviewed May 12, 2024
JustFab always puts together stuff that I like. It was easy with the quiz and my style. I love it. All the items that I bought from JustFab always met the expectations. I'm very satisfied and they have good quality. When the sneakers arrived, they were very comfortable and look neat.
Reviewed May 12, 2024
I always find something on JustFab, and it's easy to order. The only thing I don't like is it takes seven days. I wish it was three days. Besides that, I always order boots and pumps. They're cute, and they last long for me. I love the shoes. Even when I was living in the country, I usually order and it's taken by my father-in-law. Now, I live over here. I love the brand. I recommended JustFab to a few friends, and my friend ordered, too.
Reviewed May 12, 2024
I love JustFab. I've used it for years. I like their style and I like the different options that they have. The quality of the items I purchased was good, too.
Reviewed May 12, 2024
I like the selection and the shipping process with JustFab. I recently ordered two pairs of boots. I like the quality as well.
Reviewed May 11, 2024
Using JustFab is easy and affordable. I like that it gives me the option every month to skip or purchase.
Reviewed May 9, 2024
I bought 2 shoes that were on sale, each one of them was $10. You guys are trying to charge me for the full price of the shoes after I purchased it. Why? You guys keep trying to charge me $49 every single day. Stop this, nothing was advised. The process of purchase was good, but it is just annoying you trying to charge me the full price afterwards.
Hello Victoria,
We're sorry to hear about the issue you're experiencing with your recent shoe purchases from JustFab. It's understandably frustrating to be charged the full price for items that were purchased on sale. We assure you that this is not the experience we want our members to have. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 9, 2024
I liked the shoes at JustFab because I was wearing heels but I've got a bad back now and I can't buy their heels anymore. They're too high. I'm 76 and some of the styles now are more for the younger girls. I was hoping they'd have pumps. I bought a pair of pumps and I should have sent them back because they're not pumps. They're high. Pumps to me are 1.5-inch things. But they don't sell them that small anymore. Otherwise, everything else is easy to find. I've got two coats that I bought from them this year. I bought a pair of jeans and a couple other things too. The jeans fit well. The items are nice but don't last a long time like I had hoped they would. A couple of pair of boots I got ended up wearing out after two years.
I use JustFab for gifts too. When my oldest great granddaughter was younger, I bought her a pair of boots or sneakers and she's had them for quite a few years. I've had to send boots back when they were the wrong size for my granddaughter. There was one time when I waited too long. I bought the things a couple of months before Christmas and when they didn't fit, JustFab wouldn't take it back because it was already past the time. Otherwise, they're very good for sending stuff back. The cost went up a little higher but it's very good for the value. I enjoy JustFab. They have a lot of different styles that other companies don't have. I never wore Crocs before, but they had a pair of purple Crocs, and I bought them. I get a lot of comments on them. They had purple boots too, so I bought a pair of them. Everybody was asking where I got them.
Reviewed May 8, 2024
These shoes are very uncomfortable. I warm one time to church and I walk at 4 and I could barely get back to my car. They hurt my feet so bad and gave me blisters. I wish I could get my money back for him but I guess I can't because I don't even know the order number now. It's the only pair I've ever ordered and I regret it because if you, I don't like to order him online because you don't know if they're gonna be comfortable and they just hurt my feet and it was a waste of money.
Hello Tommie,
We're sorry to hear about your disappointing experience with the shoes you purchased from JustFab. It's sad to know that they caused discomfort and gave you blisters, especially after wearing them only once. We understand how frustrating it can be when a product doesn't meet your expectations, and we apologize for any inconvenience this has caused you. We value the opportunity to resolve this, and our Member Services team will contact you right away to further assist you.
Best,Zeth
Reviewed May 8, 2024
I tried to use the website to place an order but it kept taking off sale price but when I do the app the sale price is there but I can’t use Afterpay or anything else. I don’t understand why it’s two completely different things if I’m using the same login and everything
Reviewed May 8, 2024
Order was received quickly, and the return was easy. I ordered the wrong size, and I also did not like the design of the other one. I was pleased with the free return option. Hey also exchange the wrong size. This is the 2nd time I am purchasing the moccasin and I love it.
Reviewed May 8, 2024
I love my flats. They are very nice. I have a pair of heels similar and wanted something to change into that is a little more comfortable. I am very happy Just Fab had these. One thing that is outstanding is the price for a beautiful shoe that I wear with most of all of my clothing.
Reviewed May 8, 2024
I am overall displeased with my experience with JustFab. I bought a pair of shoes and got them for the 10$ deal. Then I was charged after I cancelled my subscription 50$ and never got any credit for the 50$. I tried calling just fab support with the number on THEIR WEBSITE and they told me that it was the wrong company and hung up with no help.
Hello Gina,
We're sorry to hear about the challenges you've faced with your recent experience with JustFab. It's unacceptable that you were charged after canceling your VIP membership and did not receive the proper credit. We completely understand your frustration, and we sincerely apologize for any inconvenience this has caused you. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your membership concerns.
Best,Zeth
Reviewed May 7, 2024
I've been with JustFab for 10 years now. The quality of items I purchased from JustFab has been okay. They're cute too.
Reviewed May 4, 2024
I love JustFab. The prices are great when you're a VIP member and the website is easy to maneuver. You can also chat or call in, which is very convenient. I have been a member since 2009 and I like the selection and colors. They're always current, and if anything, ahead of the trend. I always feel confident in what I buy. I'm not going to see it out on a bunch of people. My size is my size and the quality is great. I still have things from my very first purchase. I have these pair of boots that I've worn three times. They're still brand new at the bottom. When you wear your shoes inside, a lot of times, the inner sole gets worn after a while. But with my JustFab shoes, whatever they use for that innersole, it never wears. It never gets a smudge or a stain on them. They always stay that pretty nude color. No other shoe brand is like that. The clothes wash and wear well. For things that I dry, they're not coming a part off the seams. Things come fast as well.
Reviewed May 4, 2024
I've never had any bad experience with JustFab. Their customer service people are great. Anytime I have issues and I call them, they are top-notch to help out and fix the problem. I recently bought a jacket, a winter jacket and a dress. I used to buy a lot of things from them, but I noticed that when I have a baby, I gain different sizes especially my shoes. I bought shoes and it's still brand new and I'm unable to wear it. Apart from that, everything has been good. Everything is very informative online. The only thing is they need to improve more on the bags because the quality is not as strong. You use it for a while and it'll start peeling off. Other than that, so far, so good. I've never had issues with their shoes or clothes.
Reviewed May 4, 2024
I needed a pair of boots and I found it on JustFab. They were quick with delivery. The quality of the items that I got from JustFab is pretty decent. The material is not that bad. So it looks like it'll last a while. The boots that I got is my favorite. They were nice. The website was easy to use and the prices were fair. The only problem about Justfab is the VIP thing. You have to go in every month and skip it for when you're not ready to shop.
Reviewed May 3, 2024
Finding the style I was looking for was easy and the selections from the style expert were good. Also, the quality is pretty good for the money. The only negative is having to go in and skip every month.
Reviewed May 3, 2024
JustFab has a good selection and lots of options. Their products are of very good quality too. Their price is great, as well. I also like how easy and convenient my experience has been.
Reviewed April 16, 2024
I have been using JustFab for a number of years along with ShoeDazzle and JustFab Kids, and it worked for me pretty well. The quality of items has been fair.
Reviewed April 16, 2024
JustFab has the middle-middle size in certain styles and it’s fairly easy to find an item. I made a purchase last month and I'm okay with the quality.
Reviewed April 15, 2024
When I first got them, JustFab was all just shoes and I was really into shoes back then. I liked the shoe selection and I always found something I liked. I just canceled my membership but my last purchase was a month or so ago and I bought workout clothes. They're pretty.
Reviewed April 15, 2024
I've been with JustFab for years, but I haven't actually utilized them because the shoes are either too large in size because they're not actual US sizes or too wide. I may have had one time where the shoes I ordered actually fit me, and I think I just made them work. Something is generally wrong with the actual shoe, even the most basic of shoes. Also, the shoes are not really the best quality.
Hello Ania,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed April 15, 2024
I love JustFab. I get my shoes on time and wear them to work. I like the clogs that I bought. However, some shoes are good and some are not.
Reviewed April 15, 2024
I have too many credits. I got signed up when I was in college a long time ago, then I kept forgetting about it. Justfab kept giving me credit while charging my card, and I'm trying to use those credits so that way, I can cancel the VIP. Their VIP credit is the only thing that I take advantage of. However, I have oddly shaped feet, so finding a style I want could be a little difficult for me. Besides that, some of items are good, and I've gotten compliments on them. For the most part, some of their shoes have lasted me so long, but I walk them into the ground.
Reviewed April 14, 2024
My experience with JustFab has been great. I liked the different options of shoes that were more unique than what was already being sold at regular shoe stores out in the world. The selections are good. What I've seen are nice. I like them. The latest thing I purchased was a sweat suit outfit. The clothing items were good quality. I haven't had a problem with any of the clothes that I bought from there. I haven't bought shoes in a while. I feel like the shoes have definitely gone down in quality. I've had a pair of ankle boots that I purchased at least 10 years ago, and they are still going. I had to get a couple of things done like the taps on the heel. The shoes that I've recently bought have torn a lot sooner.
Reviewed April 14, 2024
I haven't ordered from JustFab in a while. The pricing got ridiculous and I'm mad because I missed to cancel it this month. They started to look cheap and the quality are not the same. They should change the way that they’re doing the credits now. Sometimes when it should be for two, they make it for one.
Reviewed April 13, 2024
I use JustFab when I order stuff. It's a good app.
Reviewed April 13, 2024
The quality of the items I received from JustFab is really good. I got some thigh-high heels and they fit my size well, and I like the quality. JustFab had nice deals, especially when it's your first time buying from them. I found a couple of pair of shoes that I wanted and purchased them. Finding the item is not hard at all. It was self-explanatory. I just searched the kind of shoe that I was looking for and all the shoes that they had in that category came up. I like the setup of the app. It wasn't really hard to navigate at all. When you first sign up with them, they put you in the VIP program and even when I decided that I wanted to cancel it because I wouldn't be buying that many pairs of shoes on a monthly basis, it was even easy to find out where I had to go to cancel it. So, nothing was really hard to navigate.
Reviewed April 5, 2024
I bought a pair of boots. It's the loose ones with the heel on it, and they're very pretty. Lately though, it's been a little more difficult to find a style I like. Besides that, Justfab has the $10 a lot and they also do the VIP points. I've taken advantage of those. People can go on there, especially those who love shoes, and after a while, they gain VIP points. Justfab has good varieties and qualities and people can usually get them at a very good price. They also have ShoeDazzle, which a lot of people like.
Reviewed April 5, 2024
With JustFab, I like that I can skip a month as far as my fees, and even though I canceled my account with them before, I was able to come back still as a loyal customer. It's been a great company, and I've told plenty of family members about it. They have great shoes and a nice variety of them. They always have my sizes in most of the things that I'd be looking for, and it's been easy all the time that I have ordered from them. I was also able to take advantage of the discounts that they had going on, and the shipping time was excellent. The quality is good as well. My favorite item is the moccasin shoes they had. They got the soft in-sole inside of them that I just purchased it. Those were very comfortable.
Reviewed April 5, 2024
I bought my boots from JustFab. They're to my knee and are pretty. Their products are good and the shoes are nice. The special that they have is good as well. If you don't want the membership, you could stop it then reorder it again in a month. The shipping is quick. When I order, I get them in a week. However, they have to change up a few things. I look at their website to see if they have anything new but I've seen a lot of the same things over and over.
Reviewed April 5, 2024
JustFab has low prices on boots or shoes. The quality has been okay. But I don't like the fact that they force you to order something once a month. They give you a good option to call in and let them know you don't want anything on a given month but when I had to call the last time, I had to do three calls in order to get through.
Reviewed April 5, 2024
My experience with JustFab has been good. I ordered some shoes for my birthday in February, and I loved it. Their product is excellent. It's not even time consuming ‘cause once people order, by the next couple of days they're there. I feel confident in the quality, and I love the prices. I like the picks that JustFab picks for me as well.
Reviewed April 5, 2024
I bought many things from JustFab and I've been been using their website to order. You could save a bit from the selections given by their style expert and they have given me styles that appealed to me. I bought four pieces of a drape coat, a black one, a brown one, a red one, and a forest green one. But my sister-in-law loved the forest green one and I ended up giving it away. And I never got the chance to get a next one back because JustFab never brought it back. But those coats are some of my best coats and overall, I have no complaints about JustFab.
Reviewed March 24, 2024
I usually search for sales when I'm in JustFab for whatever type of shoe I need. I usually know what I want so I'll go in and look. Typically, I've been buying boots with them and I'll look internally on the website versus anything that's been sent to me directly. The quality has been just fine and with the prices being a little lower than maybe some of the other shoes out there, they're equivalent to what I pay for. I got some boots three seasons ago and I just now had to replace them because they've started to show wear and tear. I recently purchased three pairs of tall boots. I got one tan, one black and one copper brown.
I'd recommend JustFab as something to try. When you order, you tend to get it quickly. The quality reflects what you buy so it's perfect. I've never had any issues with customer service. I've bought something and had to return it and it was a super easy process. You go online and tell them why you need to return the item. You get information that you take to UPS, take a box and they do it all. The only thing that I've found is I have to continue to buy a size up. I'm normally in a 7.5 and in boots, I started buying an 8. But this last round that I just bought, within the last three months, I probably could have gone up a size even to an 8.5.
Reviewed March 21, 2024
I've been a member since 2016 and at the time I just wanted to be able to have the discounts. Also, it was easier to manage, money-wise, to spend a little bit each month and then have your options to choose things. My favorite thing about it is realizing I have 20 free credits and I can buy a bunch of things at the same time without paying for it. Also, the quality is really good.
Reviewed March 21, 2024
The first time I purchased from JustFab, I bought 12 pairs of shoes. But I broke my ankle two days after I received them and I haven't really worn them all. I've worn a couple of them and so far, my favorite are the furry boots that kind of look like moon boots. All in all, with shipping and quality, JustFab is a good company and it's worth the price that you're paying for the items. But I would advise to size up at least a half a size, if not a full size, because a lot of their styles run a bit smaller.
It would be good to have more of a variety in the type of shoes that they have. It gets a bit repetitive, especially if you're any shoe size over a size 10. But other than that, their products are super cute and the quality is pretty consistent. The membership is worth the first pair for $10 and every pair after that in your order is 50% off, which is worth a shot. Without the discount though, the price is a bit rougher. Also, I hate the website, but I love the app. It's easy to to get where you need to go, do the filters and sift through what you want to see, and what you don't want to see. It's also easier to save your stuff into your favorites and in your wish list, then go back to it.
Reviewed March 21, 2024
I purchased a pair of heels from JustFab and the quality is not that great, the same with the other things I've purchased from them. I've been meaning to cancel for a while.
Hello Isobel,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed March 21, 2024
There was an issue that I had with one of my orders. For some reason, every time I kept trying to put my order in, it wouldn't take my credit and my coupons. So, as many times as I called JustFab back and they tried to fix it, they finally said, "You know what? We'll just credit your account. We'll take care of it right now." They were able to get me what I needed and put the credit that was supposed to be applied. I'm a happy customer. They have excellent customer service.
JustFab is so popular and they have decent prices, so a lot of the items go out of stock pretty fast. You have to pretty much beat the clock and get what you want before it's all gone. It happened to me many times. I had a pair of boots that I really wanted and when I went ahead to pay for it, they were out of stock. So, I just got some other stuff. I also ordered some stuff for my daughters and they love the shoes. My daughters still have them and wear them and it's holding up. My daughters are very hard on their shoes.
I like the perks of being a JustFab member. You get to buy stuff and you also get a certain amount put back into it so you can purchase whatever you want later on. It's a good deal too. $10 for a pair of shoes first as a promotion is definitely a good thing. The first pair is free and the second is 10%, and 50% after that. It's definitely a good deal. The selections of the style expert are all pretty decent, up-to-date styles. Some of the things that I saw, I've never seen around before and they were pretty decent.
Reviewed March 21, 2024
JustFab has high-quality merchandise for an affordable price. Their selection fits my style. I've ordered a couple of things from them and I like all of them. They're purses, clothes, tennis shoes, and winter boots. I also buy my kids' stuff from there. The quality is good. I had stuff from JustFab from 2018 and I still have it.
Reviewed March 21, 2024
They've got a good deal. However, I used to get quite a bit of marketing emails from them. It was way too much.
Reviewed March 20, 2024
I wanted to purchase because I've seen that there was a bunch of deals and sales. So, I clicked, and ended up purchasing, It was very easy. That was my first time. There were many different types of shoes. My shoes came in quickly and easily. They're very good quality. I like their long, thick, black leg boots. They go good with anything. I wore them a bunch of times. And they have a little heel. They're very cute. When I wanted to cancel my account, that was very smooth. Check out JustFab.
Reviewed March 20, 2024
JustFab is good and I highly recommend them. I like their website. It's easy to maneuver. My favorite purchase would be a pair of heels that I ordered. Also, the prices are very affordable. The products hold up. They are not designer quality but are mostly good for the price.
Reviewed March 20, 2024
JustFab is a good company. I'm very satisfied with using them. I like being able to shop from home, not having to go into a busy store. It takes time because a lot of the styles don't come in until the seasons come in. That's why I keep coming back and looking. I would recommend JustFab.
Reviewed March 20, 2024
I bought some chocolate brown boots about a month ago, and I really like it. The colors matched what I was looking for.
Reviewed March 20, 2024
JustFab made shoe shopping really easy. I bought boots from them and the quality is good. I like everything I've gotten from them. It's also very easy to find the items I'm looking for.
Reviewed March 11, 2024
Back then, it was easier to find an item at JustFab. Now, their selections is not the best so I haven't bought anything from them in a while. It used to be the selections that were available even when you try to update your style was accurate. The designs were nice. Now, it's not so much. I don't feel like it's in tune with my personal style anymore. I was even considering canceling my membership because I forget to skip the month. My biggest issue is when they charge you the monthly fee which is $50 a month. It should cover if you were to purchase one item a month. But when you go to make the purchase, the calculations aren't the same. They’ll tell you you have a certain amount of credit, but when you go try to buy an item, the credits is not equivalent to the amount that you pay monthly.
I was considering getting some clothes. I'm not too fond of the footwear anymore. The only options they give is you can use one VIP credit or it's the amount that you pay to be a VIP number. They're not equivalent. You end up still paying more money outside of the money that you should have banked. You pay for the VIP status, but there are not much perks that come along with it. The first and last time I called, they didn't solve anything. You call for a problem but would be told, “Sorry. There's nothing much we can do about it.” It's long-winded. A few months ago, I wanted to use the money that was there so I purchased 2 coats. They were good quality. I like one of them but the other fit a lot bigger than the description. Some of the products are a little overpriced too. But the quality of the shoes was good. I still have some of the boots I had bought in the past.
Hello Quintarra,
Thank you for taking the time to leave a review. Your feedback about our pricing and VIP credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing and the availability of our items in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed March 10, 2024
I've been with JustFab for years. I like that they have my shoe size. But it's somewhat difficult finding the item I am looking for because I wear a size 10.5 and they wouldn't have it all the time. But my favorite purchase was my boots. They were of good quality.
Reviewed March 10, 2024
I've been with JustFab for quite some time and I like some of the items that they have to offer. They have very unique shoes, clothes and accessories. You can't go in a store and get them. I like to have something different. My favorite purchase was a leather two-piece business suit. I love the quality of the product I purchased.
Reviewed March 9, 2024
I've been a customer of JustFab since I was 18. I found them when they had just opened as a company and the styles that they had were along the lines of what I like to wear. I genuinely enjoyed the shoes and they were very nice quality. Unless something was out of stock, it was very simple to find the things you were looking for on the website, even in the older years. My favorite thing is just all the additions JustFab has made to the perks and how much they have honestly expanded over the years. It's cool. On Black Friday, I made a couple of orders. I usually get my blazers and stuff from them for business and they're fabulous. I still have it as well as a lot of my original styles that I bought years ago.
The last thing that I got was this nice lounge set. It's tan ribbed, a long tank and nice pants. The quality is wonderful. They're very nicely stitched and I haven't had any frays or snags. They hold up well and wash nicely. The shoes hold up good considering how hard I am on tennis shoes. I've had a great experience with JustFab over the years. I've never had issues with customer service any time I've had to use it. The reps are very on point. JustFab’s marketing is upfront and very good. They're not too overbearing for the most part. The price got a little bit more over the years. But I understand it. It's still wonderful.
Reviewed March 9, 2024
It was pretty easy to find the items I wanted on JustFab. I usually don't shop by the recommendations of their style expert and I just look at what's new. I like that they have shoes in wide because I have a big foot. Their products are true to size and comfortable. The price is wonderful and they have a lot of sales when you're a member. I bought a pair of boots three months ago and they're really nice. JustFab is awesome and I haven't had any bad experience with them. One time, I had a pair of boots, but one was an 11 and one was a 10. They shipped me out right away, and they were really nice and helpful.
Reviewed Feb. 25, 2024
I've been pleased with JustFab and I've had no problem with getting my products. They have great and stylish shoes. They would accommodate the old and the young, so that is right up my alley. But I don’t use their style expert and I pick my stuff for myself. It may work for some people but it doesn't work for everybody. But when people ask me where I get my shoes from, I tell them about JustFab. The quality is very good and their website is set out really easy for you to pick and choose and scroll the different shoes, whether wedge, boots, or sandals. They also send out marketing stuff on a weekly basis and they flood my email. The only thing I hate is they keep going up on the price and that makes me order less. When I started, they were 39.95. Now they're almost $50 for a pair of shoes unless you catch them when they're doing a discount. That's too high and some of their shoes, I wouldn't pay $50 for them.
The membership has its perks though. You may get shoes at a lesser price if you're a VIP, but you got to earn the VIP status to get the perks. But if you don't become a VIP, then you will pay regular price. And if you join the VIP, they automatically charge your account every month. So when you're on a budget, it would be best not to get in that program if you're not going to remember to go in and skip the month. Because I have forgotten and the $50 makes a difference sometimes. When your typical bill goes up, it’s extra $50 that could have went to other things. So I don't care for that part of it.
Reviewed Feb. 24, 2024
I've been shopping with JustFab for a while. Good quality. I enjoy shopping with them and I will continue to shop with them.
Reviewed Feb. 24, 2024
I've been a customer of JustFab for many years. My recent purchase was a pair of tall black knee suede boots. The quality is good, especially for the price. I like that a lot of times, around the holidays, they have different sales and I've taken advantage of those almost every year.
Reviewed Feb. 23, 2024
JustFab happens to be one of the few retailers that I can find a shoe or a boot that fits. I can usually find something that I like in their website but the biggest challenge for me is the variety of color. Though I understand from a production standpoint why you can't have every shoe or boot in every color. Their price point is reasonable for the quality that you get and I love that there is a variety of styles that I can choose from. So, if it's summertime, I know I can find an open-toe or sandal that's going to work well for whatever occasion I have or work. I also love a good $10 off and whenever I can get a bargain, I take advantage of it. So I love to troll the clearance area, which are the things that I go to first, unless I have something that I'm specifically buying a shoe for, like an outfit or an occasion.
The selection provided by their style expert are also pretty spot-on for the most part. But a lot of times, I don't even look at what the style expert is recommending. I just go in and do my own search because I know what I'm looking for or how I'm feeling in the moment and it isn't always a one-note for me. That's the biggest challenge with the style expert. You fill out the survey and you only get a few answers. So far, I got a pair of lug-sole commuter boots that I have in a couple of colors that I love. I'm kicking myself for not getting them in the white when I had the opportunity because I love those boots and I wear them everywhere all year round. I also got a sweater dress that I always get compliments on. It's the turtle neck that has a slit in the leg, and it's form-fitting, but very attractive. Some of these sites, the clothes are just too tight, too short, and too much. But I found a really nice quality at JustFab.
I really enjoy JustFab. It really appeals to my shopping habit but it lets me manage it on my own terms. If I can't afford it or if I don't want to shop that month, I can just skip it and go to the next month or I can always jump on whenever I want to. It really is however the consumer wants to use the site. If you are looking for a great outfit shoe, it's the first place I would look.
Reviewed Feb. 22, 2024
JustFab only had shoes and bags when I started ordering shoes from them. My foot is very narrow. So, I would end up sending most of them back. I like their easy return and the variety they have. When they started their line of clothes, I saw a couple of pieces that I liked and I started ordering clothes. The shoes now are geared toward young ladies though. I have to choose what I'd get, but they have some really nice pieces. My favorite piece was a bag that I bought when I first started subscribing. My child has that bag now. She came, she liked it, and she said, "I'll just be taking this," and I haven't seen it since. She really liked it. I order things for my kids, too. They like it. I did a lot of my Christmas shopping from there this year and they have loved every piece that I gave them. They loved every piece that I gave them.
The sales are wonderful. Marketing is a little slow for me. They don't have a lot of pop-ups on different things. They don't do a lot of advertising at all. They will post or they will send me links every once in a while. If they're having a sale on something, you don't see it. I don't know if their algorithm has gone down on Facebook. I don't see it anymore. The only time I interact with JustFab is when I want to cancel for the month, which I forget because I don't see them post anymore. I just figured they're out of my algorithm and I just don't see them. So, I forget to cancel or skip a month every month. As far as their website, I couldn't see how to return my things. It was difficult for me.
Hello Michele,
We're glad you enjoy our unique styles and selections! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,Zeth
Reviewed Feb. 22, 2024
I find a lot that I like in JustFab but sometimes it's not exactly what I would choose for me. So sometimes, it's hard to find my style. But I like the convenience of online shopping with JustFab, not having to go anywhere to look for anything. I like it too when they have sales. The $10 special offers are nice. I've gotten shoes and a purse and that was my favorite purse in the world for the longest time. I ordered that probably seven years ago. It's a black purse with zippers and it's cute. I enjoyed it a lot and it lasted me three years. Some of the quality is good and some are bad. I ordered my kids' shoes and they lasted a little over a month. They're kids and they're rough on it but the front faded off quickly. My shoes last me a little longer than that. But if people find something they like at JustFab, it's worth trying.
Reviewed Feb. 22, 2024
The selections from the style expert are good and the quality is good for the price. When I had to contact JustFab, they fixed whatever the problem was.
Reviewed Feb. 22, 2024
I love JustFab. I like their prices, quality, and timely manner of delivery. It doesn't take forever for them to give you your product and they have a lot of good things compared to a lot of other sites. The selections get you to keep looking and browsing, to order more. I ordered some boots which were a little bit too loose in the thigh. I prefer that they'd be tighter so I don't have to keep pulling them up. But I was told those boots do that regardless of who you buy them from. I will refer them to everybody I know that's looking for a pair of boots.
Reviewed Feb. 22, 2024
Some of the selections are okay, and some are not, but it's easy to find what I'm looking for. The website is cool, and I don't have a problem with it. The last time I got something, it was for boots. One pair was flat and the other had a heel to it. The quality is cool as long as I can get my feet in. I got some burgundy boots one time, and those were my favorite, but I never got a chance to wear them. It was a size 10, which is what I wear, but it had a hard back to it and I couldn't put my feet in. It was really hard to get them on. I've had three pairs like that, and I stopped using JustFab because of that.
Hello Domanique,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 19, 2024
It's kind of difficult to find the style I was looking for because all their heels are way too high. They don't have a good mid-size option. Other then that, it's a good place for boots usually and you can find a good deal on really cheap boots, like 50% off or something. My last purchase was back in November when I got two pairs of boots and a pair of slippers. The shoes were good but the slippers aren't the easiest thing to walk in around the house. The bottom part isn't flexible enough and they slip off.
Hello Nicole,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 18, 2024
Give JustFab a try. I bought a pair of shoes, two loafers and two different styles of mules. The quality is very good. They have a lot of stuff that I like that's not always my size in the shoes. But they have a lot of nice stuff. The website is not exciting with color and pictures, but it gets the job done. I can go in there and find what I need to find easily.
Reviewed Feb. 18, 2024
JustFab had a plethora of designs. The shoes have been decent. The selections are sometimes hit or miss. But I like their designs and quality. Also, they were affordable.
Reviewed Feb. 18, 2024
JustFab was easy to set up and use. It looks like a bit of time, but it was easier once I got the hang of it. I loved what was on there. So, eventually, I purchased something. That was my first time that I had a subscription service like that where I could choose not to get something. I could choose every month to get it, or I could say, "I'll skip this month." I like that because I didn't wanna buy something every month. But at the same time, I like that there was the ease of doing that to build up my shoe collection or the accessories. But eventually, I was, "Oh, you know what? I got a lot already, I don't need to buy often." And when I do need them, I could go back to that site and get it and maybe get a sale. They have sales, which I take advantage of when I buy things. My only complaint is they should get some low heel shoes.
I bought several things and everything was sent well. And I liked the things I got. Recently, for the winter, I used it. There were some sweaters I bought. It's one of my go-to sweaters. I love that. I still wear it regularly. There have been boots that I have used and I was hard on them, so they tore up. But I was rough on them. But there are things that I might not always find at the store, at least the style. But it allows me to do shopping online. And it's close to size. My feet are bigger, so they may have shoes, where I may not see them in a regular store in my size. That's what I love about JustFab the most. Try it out. Some of my friends are not shoppers. So, if they would have something they could do online at their convenience, and something they may wanna check and build up their shoe collection or their accessories or even some clothing, to use it. Try it out at least. If you don't like it, you can always cancel.
I was able to call and see because I would skip it. The only reason is because sometimes some of the things like to skip a month is hard to find. I like clockwork trying my best to skip it because most of the month, I don't use it. But the fact that I have access to a site that doesn't cost me extra to use it, and they have specials and sometimes I get store credits towards something. And a lot of the stuff is similar price. So, it's the price range is not too far, but they have sales items. So, I like that as well. I could buy shoes and they would be the same prices with the other. There's a bunch of items the same price. But now that there are more sizes when I go out shopping, that's the other reason why I may not go to JustFab. I might just go and try the shoe on the spot because I would prefer to try it out. But I've had good experiences even to turn something back in.
Reviewed Feb. 18, 2024
I like the different shoes from JustFab. Quality is good, but the prices went up. I'm not looking at $79 for a pair of shoes. That's ridiculous. I might as well go to the mall. I've done an exchange, and the process was a little longer than what I thought, but it was fine.
Reviewed Feb. 18, 2024
JustFab has good selections and everything is also easy to find, search through and look for on their website. I like everything that I've purchased from them. It was always good quality products that I get and they last very long.
Reviewed Feb. 18, 2024
I like the variety of JustFab's products and the selections available. There are a lot more than just shoes. There are clothes, too. The quality is fine. I have done a return and the process was simple. The annoying part is every month I have to go in and decline if I choose not to get something.
Hello Jada,
We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 18, 2024
A lot of years ago, I thought the shoes at JustFab were cute. So, I started to purchase. If I see something I like, I just buy it. When I had extra credits, I've been giving it away. I’d tell my friends, “Hey, look for something. And I'm gonna get it with my credit. You don't gotta pay me. I just accidentally have a credit.” When I stopped seeing stuff I like, I stopped buying from them. I stopped purchasing with JustFab this year. In the very beginning, it seemed like the shoes were really stylish. They didn't look like they were $39. It’s changed now. The style has changed. I don't like the styles that I used to like anymore. Also, it seems like the price is getting higher and the quality is not as good.
Hello Keyonia,
Thank you for taking the time to leave a review. Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Feb. 17, 2024
My experience with JustFab has been very good. They have been great except how your credit expires after a year. It’s something that just started. The selections and quality are mostly good. It's just a few times that I didn't like the quality of the stuff that I get but the return process is very easy. So, if you don't like something, you have no issue returning it.
Reviewed Feb. 17, 2024
I've been a member for over 10 years now and it's very easy to find the items of my style. The website is pretty organized. But I've kind of given JustFab free money because points expire now and I don't like that. Also, I would tell others to make sure that they skip the month if they need to because JustFab will charge them and if them don't use that credit, JustFab will just delete it.
Hello Yen,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 17, 2024
I love JustFab. It’s just having a good budget or a good price point to shop from being a mom, having children and keeping expenses down. I can still look professional with their products, which is exactly why I shop with them when I do. Now I buy more of their sneakers and they’re good quality. I didn't have any problems with the last return I did and the customer service has always been amazing.
Reviewed Feb. 12, 2024
I got a pair of boots which I love from JustFab. The price was excellent. After that, I ran into financial problems so I knew I wouldn't be able to afford to keep paying them every month. I might join again, but not right now.
Reviewed Feb. 12, 2024
Justfab offered a deal wherein I could get my first pair for 10 bucks. It was a really good deal and I still wear the boots. The last time I bought something, it was the sweater I'm wearing now and two pairs of socks. I like the quality and wish I bought more socks. I've been a member since August 13, 2016, but I don't always have the money for it. I've had to skip the month, and it stinks if I don't remember to do it. Sometimes I get the message and I get busy, then on the 5th, I go in to do it and it's too late. I'd like another reminder if possible. Another thing is with the changes, the prices have seemed to change quite a bit too. They have a new rewards program, the VIP credit, where it's one or two items, and I don't understand if it's the same price or how that works. I haven't used that. Other than that, I've had a good experience, and recommended Justfab to a few friends.
Reviewed Feb. 11, 2024
JustFab is a good place to buy things you like. Every time I get something from there, it's good. I can get shoes from them. And I like the prices. I got a jacket today. They are very good quality. A pair of boots I bought 10 years ago are still good.
Reviewed Feb. 11, 2024
The website is easy to maneuver around and the selections from the style expert have been accurate. But it's very seldom that I'm on the site unless my girls want something. In early December last year, my daughter got these little cat boots with the cat face and fur around the side. And they zip up on the side and tie up in the front. She still has them and it still looks good. It’s my favorite purchase because I've only ordered a couple of times from JustFab. A lot of the stuff is expensive. But it's good quality and I've never had to send anything back. They make cute accessories and boots for little girls that I'm very interested in and they have a good selection. But the only thing that I was hoping that they would have had was maybe some fox fur gloves for little girls, for winter to keep their hands warmer and keep them dry. But I wasn't able to find that there.
Reviewed Feb. 11, 2024
I really like the quality of the stuff I bought from JustFab. I also like their website and the selection they give me most of the time. It took a long time to ship my orders which was a couple of weeks or more, but I could see the status in the app or even my email. The cost was expensive, but it's worth it because they're good products. And it's worth it if you have a subscription. I used to save the money that I got when they have the promotions.
Reviewed Feb. 11, 2024
I've been with JustFab for a long time and I have a lot of credit. The thing I don't like about it is, they take out the money, but if you're gonna use those credits, you can only use so many credits and you also can't apply it to a sale. They want you to pay afresh. They also don't have a big selection. Also, sometimes, the quality of the products is good. Sometimes, it's a hit-and-miss.
Hello Pauline,
Thank you for taking the time to leave a review. Your feedback about our promos and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our product quality and the availability of our items in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Feb. 9, 2024
JustFab had good selections and the items were good quality. But I don't always remember to skip a month and I kept getting charged that monthly fee so I don't do business with them anymore.
Reviewed Feb. 9, 2024
I like JustFab's catalog. There's a variety. Also, it has decent prices. JustFab also has some type of sale. I bought some pants from there. It's durable.
Reviewed Feb. 9, 2024
Justfab does Labor Day sales, and recently they had a Black Friday sale. Sometimes, their selections don't necessarily go with my style, but I don't mind it. Also, it's not that difficult to find the style I'm looking for. The hard part is to get it on time, because they sell out fast sometimes. About two months ago, I bought four pairs of shoes and one pair of jeans, and they were very nice quality. I'm very happy.
Reviewed Jan. 22, 2024
JustFab had a pair of boots that I wanted. I joined their VIP program so I could get the boots. I got those. It took a while so when I ordered the second time I thought to just wait. I had seen JustFab kids and my daughter needed some shoes so I did that as well. I saw a pair of quilted navy blue boots that I hadn't seen anywhere else. However, I put in an order for boots two and a half months ago and lost out on the 50 bucks. I can't get a refund because they keep saying the package is coming. They keep saying that the package is in Hawaii, but it's been in Hawaii for two months now. It was near Illinois, which is where I live, then it went to Hawaii. I'm completely confused about their tracking system. It's also not very easy to get ahold of customer service. It's all AI. It just keeps telling me the same answers over and over again.
Hello Cassandra,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,Zeth
Reviewed Jan. 22, 2024
JustFab has good quality. They are reliable and does fast shipping. I like the shoe design and the VIP credits. I availed of their special offer last month. It was a buy one pair, get one for one credit. I bought sandals for vacation and two pairs of tennis shoes. The sandals were made for more of a narrow foot versus a wide width sandal so I ended up giving them to my mom.
Reviewed Jan. 21, 2024
They had a good selection. I like their products and I love the quality. I've dealt with JustFab before, but this time, I only ordered once. I never wanted to be on the VIP Club, but once you order, they automatically put you on there and start taking your money. When you're a VIP member, you pay half price, but if you're not a member, you pay $50 for a pair of boots. Then, when they do the VIP, they charge you the $49 a month and give you a credit that you can use depending on the pair of boots that you buy. All I buy isn't even worth the $49. So, why am I gonna pay $49 if I can't get an item for that?
Hello Carol,
We're glad you’re enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,Zeth
Reviewed Jan. 20, 2024
The shipping time was good. JustFab's price is reasonable but they could improve the quality of the material of the shoes.
JustFab Company Information
- Company Name:
- JustFab.com
- Company Type:
- Private
- Website:
- www.justfab.com