JustFab Reviews

They have a really nice selection of shoes, handbags, and accessories. But overall the quality is really poor. I bought a few pairs of boots from them and they were all falling apart after a few wears. The first to go was the buckle/clasp that keeps the boot strap held in place. After that, rhinestones started falling off. Very embarrassing when you're in public and your shoes are falling to pieces bit by bit. I will not be purchasing from them again.

I love the company!! To me, shoes are accessories. I can't wait to get my emails with what is new. The site is easy to navigate. The quality of the product is always topnotch! In the past, the pictures did not always depict how awesome the product is. However, I have not had that issue lately. I highly recommend JustFab and proudly accept the role of ambassador! Thank you for giving me this awesome opportunity! I am known for my shoes at work, family functions and church. I even give JustFab shoes as gifts. I am a walking JustFab advertisement. I have returned one or two items, due to size issues when purchasing as gifts. However, the process was smooth and easy. I have been a member for a long time and plan to continue as long as the quality continues!!!

I went with JustFab because it was interesting and at that time there was new customers 20% off. I’ve been a member for 2 and a half years. The special is a big help. I like their variety - they sell a lot of different things - the shoes, purses, and jeans. I got a pair of jeans, two pairs of shorts (one for me and one for my daughter) and then 3 pairs of shoes. I love the jeans… I wear them a lot, more than the shoes. I would definitely recommend JustFab.

I ordered boots from this company only because they were buy one get one free. It took over a week for my order to arrive and the boots were cheaply made. I kept the boots because did not want the hassle of returning them. I received an email on November 6th that said I had credits to use on my account. I was at work so I had to make time to call the company and let them know I did not want the fee on my card. I contacted the company and was told that there could not be a refund provided for the credits. I looked at the terms of service and it is stated that credits have no cash value, but nowhere does it say no refunds. No cash value has no meaning to anyone but no refunds does. Also, I went to the Shoedazzle website and while looking over the information, it was plain that you are billed $39.95 per month and I did not purchase anything there because of it.

I purchased a pair of shoes in June. They took a week to arrive only to be too small. I was not willing to purchase another pair of shoes from that site again. I checked my account in September to realize they had been taking, withdrawing £35 out of my account every month. On one occasion, they took off £70. Immediately I rung up Justfab to speak to them about these withdrawals. After about 45 minutes of asking to be refunded, they finally refunded me only after I agreed to stay a member. I called again in a couple of days later and cancelled my contract after a very long talk with the company. I checked today and realized even after cancelling my contract, another £35 was taken out last month and this month. I have had to ring up my bank in order to cancel these unauthorized withdrawals...Company is a complete scam! Never again!

JF is one of the most incredible sites I have discovered. I have been able to build a beautiful shoe wardrobe at an affordable price. The shoes are of great quality, always fashionable and easy to find. It can be quite addicting especially for the price. I have a hard time shopping for shoes anywhere else but JustFab. All of my new shoes in the past year have been from JF.

After my difficult experience with JustFab they had finally come through with an email and ended up refunding my charge. They took me by surprise by their consideration and they emailed me back right away. They also took me off their membership list and resolved all issues that I had.

After writing this review, I was contacted by the JustFab who agreed to refund the $39.95 charge. The credit just appeared on my card. While I'm disappointed that it escalated to this extent, it is refreshing to see a company that is monitoring consumer complaints and making an effort to resolve them.

I guess I can blame myself for not reading the fine print which is included in everything that's too good to be true. After making my first purchase from JustFab about a month ago, I noticed just two days ago that I was charged $39.95 again. Once I contacted JustFab, thinking it may have been some mistake, they explained that it was stated in the terms with my first purchase that I was a VIP member, and I would be charged this just for not logging onto my account (apparently made my them) and skipping from purchasing anything.

I first heard about JustFab through email years ago. I’ve been a member for years, can’t remember how long. There are a lot of shoe companies that I like and I’m very picky. JustFabulous used to have the hats, scarves and shawls. I get so many compliments on them, but they don’t have that stuff no more. But they have great stuff. And they have VIP perks - you buy a certain amount of things then you get an item free, full price. I like the different designers. I love the company! I just wish they would have more. They’re just fabulous! Actually, I donated and gave away so much stuff. The people who I donated and gave the stuff to actually loved it and loved everything I gave them.

There is nothing that frustrates me more than when a company can not fix their faults... I had purchased two pairs of shoes, when I had received them I thought they were such cheap quality - when I had called to process the return, they had said they would hold the items I had selected for the exchange until they receive the product and then they'll ship them out. For 5 days I was waiting for my account to show Received/Shipped - one of them got shipped out and the other got cancelled because it got sold out. WAIT, WHAT?! You promise that the item will be on hold until return is received and then you cancel because you sold out?!?

I've been a member for about 6 months now & I've got to say I love JustFab. I've purchased 2 purses & 4 pair of shoes. All of the shoes fit perfectly & the boots are exactly what I wanted. The orders are delivered quickly & always exactly what I ordered. Also love the samples thrown in. My only complaint is I didn't get any samples with my last order. Keep up the great job & I'll continue to tell my friends about your company.

Aggressive Marketing. Worst customer service. I had to talk with 4 people to be able to cancel my account and buy a pair of cheap looking shoes instead of losing my money. Worst website to buy shoes from!

Ordered a pair of shoes for an occasion. Knew straight away by looking at the shoes one shoe was faulty. Could not be worn as the heel was ready to come off. It bends and is not in the correct shape. It is off balance, the heel would break straight away if worn. You can also see at the back of the heel a gay where it looks almost like white tape is holding the shoe together. Also this shoe is a different size from the other shoe. Very unhappy customer.

JustFab has quickly remedied the situation. I appreciate that, but it would be nice if there was a better way to make the monthly membership fee more obvious to people at sign up.

I have been a Just Fab customer for several years now and have amassed an enviable collection in that time. With so many on trend styles to choose from every month, I have no problem finding something I love. And I have never had a problem skipping the month if I was not ready to buy. Easy peasy, effortlessly chic!

I have been a member of JustFab for almost 3 years, and in that time, I have had very few problems. If you thoroughly read and understand the terms and conditions before committing to purchase or membership, there are no surprises. The occasional shipping or quality mishap arises, but that is true of ALL companies, and is generally a simple fix via LiveChat, automated returns or Customer Service. I may not purchase every month, but when I do, I am confident of the quality of my treatment.

My daughter went on JustFab website and wanted a pair of boots from this company which I purchased for her.. HOWEVER, today she received an email that my credit card will be charged if another purchase is not made every month!! This is a legal scam and this obligation to purchase was buried in terms and conditions and nowhere stated on front page of website. I have lost faith in this company and have cancelled my "membership" today which is November 8, 2013 at 3:59pm. Shame on them....

I went to go order a pair of boots that looked decent, and after I entered ALL of my information including my Credit Card Number, they informed me that the shoes I wanted to purchase were not longer available. Incredibly shady to have a consumer enter their Credit Card information then claim to be out of stock. What a horrible business! Hope they have common sense and do not use my card for anything. DO NOT BUY FROM THEM!

JF offers great quality and fashionable style for a great and reasonable price. Their team members are truly awesome anytime I have needed to contact them. Been a member for about 4 yrs now and my collection grows every day. The best thing about JF is they make you feel like you as the customer matter to them. How many companies care?! JF most definitely does!

I have been a member of JustFab for over three years, and have recommended this company to everyone. JF has grown exponentially over the years and the quality and variety of their products keep getting better. It is disappointing whenever I run across a poor review of this company -- the monthly subscription model of online shopping is not for everyone and the majority of poor reviews have come from consumers who did not take the time to educate themselves on this model. Whenever finances are involved, an educated consumer should take responsibility for their actions and not defame a company which has been honest and forthright from the get-go. Not once in my 36+ months of membership have I ever been wrongfully charged nor been less than satisfied with my shopping experience. JustFab truly lives up to the claim its name puts forth.

So I purchased shoes from this website for my girlfriend. It read 50% discount on your first purchase (which they did give, thus the one star I have to give them). In a tiny font, in their terms and conditions, they mentioned about $39.95 monthly charges. When I call customer care, they tell me about this VIP membership. Fair enough since I did agree to terms and conditions. Customer care mentioned that they send out reminder emails every 1st and 5th of the month, which I did not receive (why am I not surprised?). So long things short, if you feel there is just a 50% discount, that isn't the case, it came to be at a price. Be sure you are aware of those extra charges before you order anything from this website. I was ignorant about it, but I really hope that at least one person reading this review will not make the same mistake I did.

I've been a customer of JustFab for over two years and in my experience this has been the most enjoyable experience that I've had with a company - ever. The terms and conditions are very precise and easy to follow. I've had very minimal customer service issues and in my experience when dealing with customer service I've dealt with highly proactive individuals. I thoroughly appreciate the fashion forward products which keep me on trend while on a budget. I love logging into my customized boutique and seeing new products!

I have been a consumer of JustFab for about a year now and I cannot be more pleased with the quality and price of the items they sell. I love a bargain and customer service is very important to me and the representatives that I have dealt with were courteous, friendly, knowledgeable and very helpful. The selections that are sent to me in my boutique are great; the stylist really listen to what I like. I have had no problems with skipping a month or making a return. In fact, I have had no problems with JustFab at all!

I have been a customer of JustFab for nearly two years and have never had anything but stellar experiences. I have purchased shoes, handbags, jewelry, denim, & sunglasses and have been satisfied with each and every purchase. Even if the item arrives damaged or doesn't fit quite right, JustFab's 30-day return policy makes returns and exchanges super easy and convenient over the phone, on the JustFab website, and with Live Chat.

I purchased a pair of boots from this website and was happy with their product. HOWEVER, it was NOT made clear at checkout that I would automatically be enrolled in a $39.95/month membership. VIP membership, yes. For $39.95? NO! I would never have made the purchase if I had seen this strange and shady requirement beforehand. I would have used this website for another purchase but now that I see that they are trying to legally scam people I will never make another purchase and have let all of my friends on social media know about my experience. JustFab, it doesn't pay to be shady! I may have enrolled in this program if I had been given CLEAR information about it before $39.95 was taken out of my bank account but conducting business on such a shady level will not be good for you long term. What a scheme...

JUSTFAB are scam artists. They are charging people $39.95 a month to buy one pair of shoes!! If you think are going to buy one pair of shoes, like normal, think again. They charge you month after month. This should be illegal!!! WARNING: Don't buy shoes there unless you are willing spend hundreds on a cheap pair of shoes. Oh, and they wouldn't refund my hard earned money of course. SCAMMERS!!!!

I've been a member of JustFab nearly since the beginning of their existence. I've never had a problem with being charged incorrectly, as they make the terms of the membership extremely easy to understand. The products are on trend and of great quality. They know and understand the value of their customers, and have perfected treating loyal customers appreciatively. Here's a picture of my latest purchase. Take note of its beauty and quality!

When I stumbled upon JustFab a year and a half ago, I didn't realize just how much of an impact it would have on my closet. The selection is wide and there is literally something for everyone, from shoes to jeans to handbags, and more! I have dealt with a lot of online shopping companies, and JustFab has always provided the best and most consistent customer service. I can read reviews on items from other customers and see what the fit is like, which means fewer exchanges so I can wear my shoes faster! I can order online or I can call in and talk to a real person. It's affordable, high-quality, and so easy! I love JustFab, and so does my wallet!

The product was excellent but the service is bad. Sometimes, I don't have time to get online and skip the month so I ask for my money back because they'd took from my debit card 80 dlls!!! Of course, I would love to buy more boots but I just want my money back!

My experience with JustFab has been pretty great. My fashionista picks styles for me every month that more often than not I love. If I could have it my way, I'd order all of them but I am on budget. :) When/if I have a return, there is no problem. The process is really easy. I have had a couple of my girlfriends join and they love it too! For my monthly reminders, I put a calendar reminder in the event I don't want my selections that month. This is the easiest and most reasonable way to buy my shoes/bags/accessories. I just love JustFab!!!!

I have been with JustFab for 3 years now and for the most part have always been happy with them. The products are way more expensive looking and the quality is better than those at twice the price. Unfortunately customer service has never been great with JustFab and it's worse these days. I do know that the company is going through some growing pains and I hope the service gets better. It does seem like they have outsourced to another country for CS though, and I do not like that. I would rather pay more for products than have companies take US jobs elsewhere.

I was always a tomboy growing up, and once I hit about 18, I started wearing skirts, complete with $1 flip-flops. Yes, I was a total fashion statement! Once I hit 21, I started getting heels. Don't get me wrong. I did own heels and wore them on special occasions before. Just wasn't ever a "staple". Now, at 30, I LOVE my shoes, not flips or tennis, my HEELS! And everyone in my office building can't wait to see what shoes I wear or purchase next. This is what I LOVE about JustFab. Not only do they have a GREAT selection of awesome shoes (and purses) to fit any style. They are affordable and well made. I have been a member for a little over a year and in that time, I have only had to return ONE pair of shoes due to them being a little too snug. (Make sure you read the comments on the shoes, as most will let you know if they run small or big or narrow, etc.)

JustFab is one of the very few websites I shop on, and I love it! I've had to send a few things back and they send you a pre-paid return label, and send you out your new item - all completely free! It's worry-free shopping for me and I'm definitely a fan! I've been a member for nearly a year and I skip the month each month when I'm notified my boutique is ready, then decide later when and if I want to purchase. Definitely worth the 'hassle' for the prices, the selection, and especially because of the AMAZING clearance sales they have. I'm a size 11 and have always hated shopping for shoes as they're hard to find, but JustFab has changed all that for me. LOVE LOVE LOVE!

I am a huge JustFab fan. I have been a customer for I think a little over a year and couldn't be happier. I love shoes and even managed to purchase all the shoes for my daughter's wedding party through JustFab. I have loved all the shoes I have purchased and am comfortable with the return policy. The only thing that I can say on the downside is that sometimes I haven't liked the personal pick for me.

I've been a member for over a year. People get confused how it works. Please read the terms and conditions. It's a shoe club with great quality shoes, handbags, jewelry, and jeans. Once a month you have to skip if you don't want to get charged a $39.95, a credit which you can use towards anything on the site. Love all the latest fashion options I have in my boutique. Everyone asks where do I get my beautiful shoes, bags, and jeans. I always tell them JustFab and I will be forever a member!

I bought a pair of boots for my daughter for Christmas. They arrived and I am pleased with them. However, I have now been charged another $39.95 and am FURIOUS because I called to get this charge reversed and they told me they won't do it. I have to buy something to use the "credit." I said I want to cancel my account, but the woman on the line kept telling me to just go online or call every month and opt out so I don't get charged. She wouldn't cancel the account. I asked for a supervisor, but they "aren't taking calls because of the high call volume." I found out that I was speaking with someone in a call center, not an employee of the company.

JustFab offers members amazing, on trend styles at affordable prices. The quality, rewards points, and great styles keep me coming back again and again. Please note, this is a shoe club. If you take a moment to read the terms and conditions, you will be as enthusiastic as I am! JF is ethical and proactive with members and treats us like part of the family.

I absolutely love JustFab and All the products specially the shoes. What I do not like is that Canada doesn't get as many cool items as the States. I'm really satisfied with the quality and the shipping process. The prices are fair and that makes me even happier because besides that there's always a good deal to shop.

I've been a customer of JustFab.com for almost 2 years now and I'm a very satisfied one. JustFab offers the trendiest selection of shoes, handbags and accessories for less. The quality is amazing and on the rare occasion that I've had an issue, they've been kind, courteous and fast to address the problem and fix it. Shipping is fast and returns are a breeze. Couldn't be happier with my experience.

I have been a loyal JustFab customer since 2011 and I have to say that it is one of the main reasons I now have over 200 pairs of shoes. You just can't find a better price for good quality shoes anywhere else. The monthly subscription is amazing because it allows you to have so many different selections for just 39.95 and the best part is you can skip the month if money is tight one month. The quality of their products is another reason why I keep shopping with them. I have never had an issue and the easy returns is very helpful. The only downfall I see is the boutique experience.

I've been a member of JustFab for over 2 years now. I love the structure of the program and how easy it is to skip the month to avoid being charged. Plus new styles are added each month. I'm happy with the customer service I've been given and the quality of the products. I own about 14 pairs of denim and over 100 shoes and JustFab has became a daily part of my overall fashion! And I obviously can't say anything bad about the price. Everything is 39.95 except the luxe line. As a mom, I need to find affordable pieces so I can focus my money on my son instead of overpriced shoes and bags! I couldn't be happier with JustFab!

I have been a member with JustFab from when they only shipped to the USA. Once they started shipping to Canada, I was ecstatic! Now, they have a Canadian site, a Canadian warehouse and free returns and exchanges for Canada like they do in the States! The club is great. For 39.95 a month, you get an amazing selection of shoes, bags, jewelry and apparel to choose from. The 39.95 fee turns into a credit you can use towards anything on the site! If you don't want to be charged that month, just log into your account and click "skip the month" by the 5th of the month and it's just that easy!

I have been a part of JustFab for over two years now. I feel that their customer service has been amazing even through the huge growth spurt they have encounter recently. Their monthly club model and customized monthly boutiques really make the experience of the company engaging. The more customers you know, the more products you get to experience. Interacting on their Facebook page has really gotten more involved in the company as well. It is so much fun to share your product reviews and read those of other customers. I highly recommend JustFab to anyone looking for an amazing fashion community.

My experience with JustFab as been phenomenal. I love the quality of the bags and shoes that I have ordered. I have been using JustFab for a little over a year and have never had any issues with the products or the service. The website is easy to use and the products are excellent quality and true to size. The only thing that I feel would make it better is to bring back some of the popular sold out shoes. I know personally there are a few I'm hoping to see again so I can buy them. I have recommended JustFab to everyone at work and am always complimented on my shoes. I will continue to use JustFab. Another thing that puts JustFab above the rest of the shoe market are the incentives for credits to get free merchandise. Let's face it, who doesn't love free product.

I've been a customer of JustFab since 2010 and have been very happy with the quality of service I have received. I find the terms & conditions easy enough to follow and even if I do forget to skip a month, new selections are always available so I usually find something I want. The few times I've had to call customer service I've been treated professionally and they always fix my issue right away. The styles that JustFab produces are always on trend. I am always being asked where I got that or if my bag is from various high-end luxury designers. They are always wowed that the bags are super affordable and chic at the same time.

Overall, if my experience was limited to purchasing and receiving the shoe, you would get an A plus. However, after having problems and having to contact the customer service department, things went downhill. It's been over a month and I have yet to receive my money back for products never received. Overall, the quality of the shoes are what you would expect for paying 35$. I love this site but am considering cancelling my membership because of the subpar service.

I was not informed when I placed an order that I had signed up for a VIP membership. Once I received the email, I called and cancelled my account on 10/22/13 - it is now 11/06/13 and my account was fraudulently charged the $39.95 fee. I called them again and they said there was a "glitch" in the system. Ya right!!!! - They told me that I needed to call my bank to have the funds put back into my account!!! REALLY!!! You take the money out and then it's my bank's responsibility. I have reported this company to both the BBB and CA Attorney General. I then found out that this isn't the first time that this has happened after reading all the complaints against this scam of a company. If my money isn't returned today, 11/06/13, I will be filing a small claims suit against JustFab and will ensure that I will update everyone so that you all may also join in the claim!

This company is total fraud! Do not fall into the trap of how easy it is to "skip" a month. They state "If you're not ready to make a purchase, simply click the SKIP THE MONTH button in your boutique by the 5th. Skip as many months as you'd like." However nowhere does it state you have to skip the month BETWEEN the 1st & the 5th??? I had already made a purchase for the month of October & I knew I was not going to be purchasing for November. So on 10/29 I logged on, saw the "skip the month" button, selected it. It then went to a page that said you have skipped the month.

I have been a member of JustFab for a few years now, and have about 40 pairs of shoes, bags and jeans from the site. I love how easy (and free) it is to return things that may not fit or I may not like. Skipping the month takes a few seconds, although I usually end up buying something even if I do skip. JustFab is a company that truly cares about their customers. They take our suggestions and use them to make improvements while still keeping their products affordable. The shoes and handbags are high quality and last a long time. Their denim is absolutely perfect for my petite but curvy body! My husband compliments my jeans every time I wear JF denim!

JustFab is an awesome company. They pride themselves upon giving customers what they want. I remember plenty of times a popular shoe sold out in a day and they brought it back, even though that isn't the policy. I have been a member with this company for 2 years and absolutely love it! Anytime I have had a problem, which is rare, customer service always goes above and beyond to help me! JustFab cares, and that is why I am a loyal customer.

I have been a member for a little over two years and before I signed up, I knew it was a subscription service due to advertisements on TV. I checked out JustFab online and read everything, the terms and condition including the FAQ's which helped me make a decision in becoming a member. I love the products and I get excited of what the next month will bring. I have received many deals that has saved me a lot of money. And if I can't splurge that month, I can just skip. The JustFab site is constantly evolving to meet customers needs and I love how the new boutiques are in categories based on styles.

To be honest I would have given a 5-star review because I absolutely love Just Fab's shoes. I am a faithful customer for about 2 1/2 years. The only thing I do not care for is the poor quality Iron Fist Lacey Day Handbag that Just Fab carried... I could have returned it for credit as they have an easy return policy, as per a prior experience on a Hoodie I got in error, but I gave it to my daughter as she liked it cause it was funky... All in all, Just Fab will always have my business as long as they sell the beautiful heels they do!!

I have been a JustFab member for about a year and a half and I absolutely love their products. Even though this is a membership company, I have used the option to skip a month every month so that I would buy whenever I wanted. They offer personalized boutiques every month that is tailored to my taste. All of the items that I have bought from there, shoes, bags, and jeans, are of great quality and last a long time. I would and do recommend their products to friends and family as well as people that compliment me on my items.

I've been a member of the JF community for quite some time now, and I have nothing but glowing praise for JustFab. I'm a member of several online shoe sites that offer incentives to refer friends to the site, but JustFab is the one I recommend over the others time and time again. Not only are the products stylish and affordable, but they are comfortable! On top of that, the customer service is bar none. Everyone is always so kind and helpful, I think it's no surprise I tell everyone about it!

I have been a member of JustFab for a couple of years and I can genuinely say that I am absolutely proud to be a member of this shoe club. Their products are of very high quality for the pricing and the collection is absolutely chic and fabulous. The terms and conditions of JustFab are pretty easy to follow and the skip the month factor is an added bonus because you don't get charged if you skip the month between the 1st and 5th of every month and even if you forget and get charged, the monthly fee goes towards a credit for you to purchase an item. I also love the fact that I get a personalized boutique every month based on my taste and I get to see various items. My overall experience is awesome and I would recommend JustFab to everyone. The products are lovely and you will never regret becoming a member. The free shipping is an added bonus too.

I joined JustFab about 8 months ago. I am happy to be part of such an awesome company! I love receiving a personalized boutique every month, being a VIP, and their awesome deals, even more so I love being able to "Skip the Month" if I need to! I have been nothing but satisfied with every purchase I have made. They have great quality products, very helpful Customer Service Agents on both the phone and their Live Chat. I have never had problems with shipping, returns, exchanges or products. They really are JUSTFAB!!! I suggest that everyone give JustFab a try and you will soon be just addicted as I am :)

I have been a member of JustFab for 2 years and I appreciate their affordable price point and wealth of style options. Once you buy your first item, you enroll in their free VIP membership program. You must log into your boutique between 1st-5th to skip the month. If not, your credit card will be charged $39.95 and you will receive a credit for future use. Shipping is fast, returns are easy and customer service is excellent. I am very pleased with this company.

I've been a member of JustFab since 2011 and all I can say is that I love them! Their products are great with a huge selection of shoes. When I don't like any of the month's shoe collection, I choose their bags or denim. This month bag collection is amazing and the jeans are getting better and better! Their customer service team always go above and beyond to help me. Overall, I love shopping at JustFab and shipping is always fast!

I have been a very satisfied customer of JustFab for a little over 2 years now, and I am always pleasantly surprised with the wonderful products they offer each month, ranging from work-appropriate to weekend-lounging to special occasions. With so many shoes & bags that I want, I usually "skip the month" on the 1st, to give myself more time to decide; or if it's not in my budget for the month, "skip the month" prevents my credit card from being charged. If I change my mind about a product, exchanges are so easy via their Live Chat feature on the website, or I can make returns/exchanges directly from my order history under my account. I honestly couldn't be happier with the service and products I receive from JustFab!

I am constantly complimented on the shoes, pants and handbags I have purchased through Just Fab. I have only returned one pair and that was the smoothest process and the staff was incredibly helpful and very responsive. When I receive my monthly Just Fab boutique notification, it's always a treat to see what new, exciting styles will be included. Recommending Just Fab to other women comes naturally. They really are FABULOUS.

They charge you $40 a month, whether you buy anything or not. I tried to cancel on the website after I bought my half price pair of shoes in Sept. In Oct. I was charged the monthly fee.

I have been a member of JustFab for well over two years and have enjoyed every minute of membership. The products are great quality and the selection is vast. Customer service is always available and very helpful. There are so many ways that JF personalizes the shopping experience - from your own, unique boutique, to pictures that show how you can incorporate the pieces into your wardrobe.

I have been a JustFab member for a few years now. I have been a huge fan from the start. The monthly boutiques specifically catered to me are awesome. There are so many great options it's hard to pick just one pair sometimes, which is why I love the wish list. I also love the fact if I receive my order and there is an issue, it didn't fit, decided I didn't like it, etc. I can send it back, no charge and either get credit or another pair of shoes. I have always been happy with my choices on this site, and am always getting complimented when I'm rocking my JustFab shoes.

JustFab makes online shopping so much easier than any other website. Now granted, I don't really ever have to send anything back but if I do, they make it so easy and their customer service is fantastic! The quality and style of their items plus the ease of the shopping experience keeps me coming back for more!

I have been a member for two years. JustFab terms and conditions is more than fair. It is two options become a VIP member. You will have a stylist pick shoe according to your preference. All shoes are $39.00 for VIP's. They also have pay as you go if you opt out if VIP. The quality of products is excellent. The overall experience is wonderful!!!!

I have been a member for over a year and have purchased approximately a dozen items that I love. The reason I keep coming back is because I always receive a quality product that is true to the description. I also love the ease in purchasing and the fast shipping. Overall, I would always recommend JustFab to anyone who is looking for amazing shoes and bags at an affordable price.

I've been a customer of JustFab's for almost 2 years and have had nothing but good experiences with the quality of shoes, shipping and prices. I am happy to recommend JF to any of my friends when they ask where I get my shoes!

I have been a member for over 2 years now. I have had nothing but pleasant experiences, from the quality to the great selection, easy and quick exchanges and with their friendly customer service staff. I like the fact that I can review items honestly and read others reviews. Navigation of the site is easy. JustFab's high quality photo and videos of products is helpful. Overall I always have one of the best online shopping experiences with JustFab. I am a true shoe and purse addict and JustFab does a wonderful job of allowing me to indulge at a reasonable cost.

I have been with JustFab for a couple years now and I always find that whatever I buy is always of great quality and construction. Not only that they have so many options of heels, boots and flats to choose from. The products they have are also at a reasonable price, generally in the $40 range which is great for my budget. I never have a problem with their membership. If I don't skip by the 5th of the month then I just end up with a credit to spend. I actually forgot to skip last month but was not upset at all. Just gave me more reason to pick a fabulous pair of shoes from my customized shoe boutique! The pair I bought are so comfortable and extremely well made. They make sure to package the shoes with care so they don't get scuffed or damaged during shipping. Customer Service is also very helpful whenever I have any questions. I love being a member of JustFab!

I have been a member of JustFab for over 2 years now and I absolutely love the concept. Every month a selection of shoes, bags, jewelry and denim are handpicked by stylists based on my personal preference and all I have to do is log on to my account and selected my choice. The quality of their products is always on point, and I have never had a quality issue on any item from JustFab. The customer service is always ready and willing to help with any issue. I am forever a member and customer of JustFab.

Prior to joining JustFab, I read the T&Cs thoroughly, making sure that I understood this was a monthly shoe club and that if I did not skip by a set date, then my card would be charged. It is pretty straight forward. When I log in on the first to check my new boutique, I automatically skip. That way I can take my time deciding what I want to purchase. In the 2 ½ years that I have been a member, I have never had to return an item because of quality issues, not have I had misrepresentation of a product or their service. I get shoes and purses delivered to my door, making JustFab the perfect shoe club that meets all my needs.

I have been a customer for about 2 years. I think the business model is really interesting - stylists, boutiques, themes. Every product I have received has been great quality and style. I absolutely love being a BA. I think that JustFab treats is super customer oriented and treats all enthusiasts like royalty. The team is friendly and I have never had one problem with CS. I continually recommend this fun company to all my friends.

I have been a JustFab member for almost a year and I am completely satisfied with this company! I made sure to read the terms and agreements before signing up and understand the way the program works. Though, I would love to buy every month, sometimes it's not in the budget and I regretfully "skip" until the following month. I have only had to use customer service a few times but when I did, the women were friendly and so helpful!! I recommend JustFab to family and friends and also to all the strangers who compliment my JustFab product!

I joined JustFab one year ago. Tried to cancel my account in Nov 2012...Cust service (CS) said the acct was canceled - it wasn't. My bank acct was debited next month. I called CS next month and asked to cancel...again. CS said they would - it wasn't. THIS WENT ON FOR ONE YEAR - YES ONE YEAR! Called every month and got the same lies from customer service. This is FRAUD. I spoke with someone last week who very nicely but after much conversation, offered me a cash refund of barely less than $400.00. Said to expect the $ in my account in 3-5 days.

I have been a member of JustFab since 2010 and it is one of the best memberships I ever decided to get. The products that I receive in my monthly boutique are wonderful. Plus even if I don't want anything in my boutique I have the whole website to shop. I rarely have to return any product that I order, and when I do decide to return I find something else I love to exchange it for. Being an Elite member the customer service is great, whether it's on online or over the phone. Any issues or problems have had they rectify immediately. This is by far one of my favorite websites to be a part of.

I have been a member of JustFab for years now. Their VIP membership is easy, and I have never been charged when I do not wish to make a monthly purchase (just skip the month by the 5th). Their Customer Service representatives are helpful and attentive. When I have had a difficulty or error, they always correct it quickly and efficiently. I recommend JustFab to everyone, because I love sharing my go-to resource for great style and wardrobe finds on a budget.

I have been a member of JustFab since nearly the beginning. It's been so long I would have to say almost 7 years or longer, not too sure. I have loved JustFab since day one. It is truly the easiest way to shop for the shoes I love. Now that they have added so many new accessories and fashion options, it's even better. The selections are always great and even when I want to see something different, it's so simple to request. The fashion consultants really get it right every time. In the few times I have ever had to return an item, it has been quick and painless. The customer service has helped me with great attitudes any time I have ever had to call and I have always been very satisfied.

I have been a member of JustFab for going on 2 years and I couldn't be happier. Every month, I log in to find handpicked shoes, bags, and denim in my personalized boutique. The quality is superb and if I have any issues, they offer free exchanges. I read and made sure I understood the terms and conditions before I enter my credit card number and I have never been "cheated" by this company. I LOVE JustFab and refuse to buy shoes any place else!!

My JF experiences have always been positive. Even when I had an issue with a faulty product (a purse), the issue was rectified immediately, and I was completely satisfied! Customer service has always been wonderful to me!!!

I've been a JustFab member for 3 1/2 yrs now. I loved everything about it, great quality shoes and bags. Everything is quality. I love the customizing of my boutique. If I don't like the styles chosen for me, no problem, I can request more. And if I don't want to purchase for the month, just one click of skipping the month between the 1st-5th and I'm set until next month. I can go on and on about this company, but to sum it up with one word, Fabulous!!!!!

I've been a member of JustFab for almost two years, and it's my all-time favorite online shopping experience! I love that you can get highly fashionable, good quality items for such low prices! They make it fun to shop with them with regular sales and contests, and there is a community of women that has been brought together by our love of JF products who are great friends of mine now. They keep up with all the current trends as well. I would highly recommend this company to any woman who has fashion as a priority!

I have been a member of JustFab for almost two years and I couldn't be happier. The selection and quality of the products is amazing! I really enjoy the personalized selections and I love that we are allowed to skip months (it's so easy to do too - which is great!). I have recommended the brand to all of my friends and co-workers. It is such a great way to try out the trends and not break the bank. And the few times I actually had to call customer service, I was impressed by how nice they were and really helped me resolve my issues.

I have been a member with JustFab since 2011. I love JustFab because it's inexpensive, stylish and convenient. I love how fast the customer service representatives are with exchanges, very knowledgeable and courteous. The shoes I have ordered are comfortable and fit my personality. What makes me keep coming back is definitely the various styles available, price, and FREE shipping. I love how easy it is to receive rewards based on my own purchases. I have received leopard print insoles, a watch, and a free pair of shoes just for shopping.

I have always had a positive experience with JustFab! The shoes and bags are fabulous and are always great quality to me. I never have any issues returning a shoe if it doesn't fit and the shipping has always been fast. A great company with superb customer service!

I have been a JF member for about a year and I really love it! They have such a great selection of not only shoes but jewelry, denim and purses as well! I have never never received a damaged item or an item that was not what I ordered. I have never been wrongly charged nor have I ever been misguided about prices/sales/charges. I highly recommend giving it a try. If it's not for you, you can easily cancel your membership.

I have been a member of JustFab since near the beginning. I love that I have a Boutique created for me every month based on my likes or I can request new selection. Items are only $39.95 and if I choose not to buy one month I have the option to Skip the Month. They have items for every taste and needs, heels, boots, jeans, purses and jewelry.

I have been a member of JustFab for about 10 months. When signing up, I acknowledged how the program works and have been 100% satisfied with this company since day 1. My merchandise has been of great quality for the company's price points. Having been a member for 10 months, I have over 100 items from here - never had any quality issues or bad customer service experiences. They have always courteously helped me with any returns for any reason and issued me my new merchandise immediately. Great products, great prices, great company/customer service. They have been extremely accommodating to any of my needs.

As a JustFab customer my overall experience has been great. I've been a customer for about 3 years. In that time, there has only been 1 issue with a product - tassel fell off a bootie I purchased. It was taken care of immediately and I have placed several orders since and am delighted with the product and process.

I have been using JustFab for almost 3 years. I LOVE their exchange policy and the denim is definitely competing with my shoes for space in the closet. I chose to utilize the VIP option and skip the month between the 1st-5th to avoid the automatic charge each month, which is ironic because I end up making a purchase 90% of the time anyhow. I also like that when things go wrong, they really do try to fix it and make it right.

I have been a member for 3 yrs and I have had issues with ordering or receiving items. I like that I get new styles every month with the choice to buy or not. The quality of the items I have purchased have been very good. No complaints here. I love it when you get a little something extra from time to time with your order such as samples of shampoo and conditioner. My overall experience of JustFAB has and is great.

For a few years now I have bought shoes, denim, bags and jewelry from JustFab and consider myself a loyal consumer. Customer service is available 24/7, exchanges have always been free and easy, and quality is as good as anything I have bought from a brick and mortar store. The terms and conditions are clearly marketed - I had no problem knowing exactly what I signed up for, and even encouraged my daughters and friends to sign up. All around - great company!

I have been a Just Fab girl for about two years now. I love of the fact that you may choose to skip the month or not and great that there is a grace period to decide if you will skip or not. I have never had my card charge. Just Fab Facebook page provides reminders and you receive a reminder via email. The credit goes towards your Just Fab account and may be used for future purchases. All the quality is great and high end and most of my shoes and handbags are still going strong. The results and response have been amazing and on point every time never missing a mark. I love Just Fab.

I have been a customer for almost 2 years now. I love all my shoes. I wear them all the time. The quality is awesome. I love the convenience of skipping the month when I am not ready to buy yet or just can't get anything that month. It eases my mind that I never have to buy if I don't want to. I love getting the Facebook deals. And anytime I have a problem, Customer service takes care of me. Two thumbs up!

I tried to order a pair of boots "Park City" but I got rather frustrated with it. They were saying on the website available but whenever I tried to put my credit card through, it just would not work. I tried a prepaid credit card & my regular one. Neither worked. It would just come up the loading bar. I called customer service and was rudely talked too & was told the order wasn't going through because there was only one pair of size 7 boots in the warehouse? I was so confused I was like why does it say on the site I can order it and she had no response.

JustFab is awesome!! I've been a member for almost 3 years, and after I read the Terms and Conditions, haven't had one issue. Just remember to skip by the 5th of the month so you don't get charged...but if you get charged, you get a credit for an item - it's almost like free shopping! The times that I've had to return and dealt with customer service, they have been friendly, and offered their own advice on certain products. They have even offered certain lines for cheap--like Madonna, Iron Fist, Guess, etc-- but their own products are high quality. What's also awesome is if I don’t like what's given to me in my boutique, I simply shop my friend's or request another :) Great company!!

My sole reason for shopping online is convenience, and everything with JustFab is one big hassle. I ordered a pair of boots, and they didn't fit. Despite their "Perfect-Fit Guarantee" which assured "hassle-free exchanges", returning these boots was a 40 MINUTE ordeal. I usually order through DSW.com, and they conveniently include a return shipping label in the box. I was already irritated that the "hassle-free" exchange required me to go online and print a label, but then I found out because I had gotten a "VIP" discount I had to call their 800 number to complete my return. I waited on hold for 20 minutes, finally got to a person, only to have a bad connection with them and have them hang up. I then went onto the live chat, and after another 15 minute wait got connected with an agent. I was grilled as to whether or not I read the comments for fit guidelines; I did, and it was a hassle to be questioned on the reason for my return beyond "they didn't fit". I then learned that to return them instead of exchanging required a "$5.95 restocking fee". Fine, I'll pay the stupid restocking fee - also something I don't encounter at DSW.com. Finally get my return label.

I first joined JustFab two years ago and have been filling my closet with their shoes ever since. The first time I ordered I was hesitant. Could I really get a great pair of shoes for $39? I was blown away when the box arrived to see how well made and gorgeous their shoes are. I am really hard on shoes and each pair I have still looks as gorgeous as the day they arrived. My JustFab boots have actually outlasted a $200 pair of boots I own! I am so happy with the customer service and how quickly things arrive. I highly recommend JustFab to anyone who wants high-quality shoes that don't cost a fortune!

I bought a pair of shoes and everything was cool, but then months later I call to try to cancel my VIP account. I am connected with one of their associates and the person asks for my phone number; as I am saying it, yells again asking for my phone number then says we don't have "a strong ethnic connection". I am not sure what that means as I am a lifelong Canadian as was she and I wanted to cancel my account not date her. I will try again tomorrow to cancel. If I am still unable to I will be sure to tell everyone I encounter NOT to EVER use this website.

I've been a member of JustFab since they began, over 3.5 yrs ago. When I first began, it was a fairly new shopping concept for me so I took the time to read and understand how their program works. And, I must say, their membership terms of service are clearly explained and you have the option to 'skip' the months when you don't want to purchase - monthly purchase is NOT necessary.

I have been a customer of JustFab for two years. The terms of service were made clear and were easy to find. (They even put them in the box of my first purchase.) The customer service team is easy to get in touch with, (by phone 24/7) and are diligent at finding a happy ending to any problems. The prices are affordable, and the quality of the items is impeccable. They even offer an easy exchange system if you are unhappy with your item!

JustFab advertises free returns but that's not true if you want a credit applied to your credit card. For that they charge you a $3.99 restocking fee. When I asked how this was free I was told that this was their policy which was not answering my question. My bigger mistake was not reading the very fine print. Every month you have to go to their website and tell them you don't want to buy anything or they charge you $39.95. What a scam! I then canceled my "membership" and told the person I'd never buy anything from them again. The boots I bought and then returned were the cheapest China has to offer.

The skipping month rule is like trap. You think it is easy but actually not. You will find it is very easy to forget to skip and they take advantage of it. And their quality are also not worth to buy that often. Probably 2 purchase lifetime is enough. I have been member for 10 month and bought 4 pair of shoes and 1 bag so far. One purchase is due to forgetting to skip. 2 pair of shoes never wear and 1 pair of shoe is poor quality but just tired to change. For the quality they provide, the quantity of purchase is really too much. I will cancel my membership. If it is difficult to cancel, I will call my bank to stop any transaction to JustFab.

I've been a member with Just Fab from the beginning. The product is awesome. I love the fact that customer service is available to me 24 hrs. I love how the company engage the customer. I love how Just Fab brings the new trends such as the color and style to the customer at only 39.95. Just Fab rock and will forever work in my book. That's for making me as fabulous as I wanna be for less.

I've been a member with JF for about 3 years now and my shoe collection has gone up from 10 to over 100. With the great sales, contests, and clearance what's not to like. Skipping the month is easy so you won't be charged the $39.95 unless you want them to and you don't skip. Their customer service is great

I have been a JustFab member for a year and have enjoyed being a customer. As a busy mom who enjoys fashion, the setup of the monthly club with recommendations and ease of returns and exchanges fits my lifestyle perfectly. On months when I do not feel like investing in my wardrobe, I simply skip the month billing for a shoe/bag credit and I do not get billed for that month. The quality of the products is worth the price especially if you can catch it during sales or BOGO deals. All in all, I enjoy and continue to enjoy the concept of JustFab shoe/bag/jewelry/denim club and would recommend it to anyone.

I have been a member for over a year. I am living month to month so I don't have any extra money to spend unless I save up for a while. I have NEVER had a problem with JustFab. There is a skip this month option on everyone's account. I put a reminder in my phone for the 2nd of every month to go in and "skip this month". As with anything that I have to give credit card info for, I read all the fine print repeatedly before making my first purchase. If you don't 'skip the month' you credit card will indeed be charged 39.95$ as per the terms agreed upon when you make your first purchase.

I have been a member of JustFab for over 2 years, and I love the exclusivity of the club. When I made my first purchase, I became a V.I.P. member and was able to purchase merchandise at lower prices. It is so easy to make purchases. I log into my boutique every month between the first and the fifth to either make a purchase or choose to "Skip the Month" if I'm lacking the funds that month to spoil myself.

I went to a chat session with Maggie and asked her if this is a membership. She clearly stated "NO, it is not a membership." BUT.... my credit card is charged $39.95. When I called JustFab they told me to dispute the fee with my credit card. I call up my credit card company and I get the dispute center on the line. JustFab refuses to talk to them..... They didn't want the conversation recorded. My credit card company said this is the first time that a company has said no.

I've been a member of JustFab for over 3 years and it is a great place for affordable shoes and bags. The quality is great for the price and the free shipping and returns are so convenient. They are extremely responsive to feedback and really listen to the customers. People just need to realize that this is a shoe club and they must skip the month by the 5th in order to avoid being charged. If they are charged then it becomes a credit in your account to use at any time. There are lots of complaints about JustFab being scammers, but I can say this is absolutely not true as a satisfied longtime customer!

I have been a member for over a year now. It is a unique monthly subscription service of $39.95 (free shipping for VIP members), where you can get anything from shoes, handbags, accessories, jewelry, and even clothing. You receive a customized boutique at the beginning of every month, tailored to your likes, based on a quiz given to new members. From there, you can choose any item from your boutique or search around the site for other items. You have from the 1st to the 5th to make your selection and if you don't want anything, you can always skip. If you forget to skip or forget to make a selection, a credit will be added to your account for a future purchase. Shipping is free as well as return shipping if you're unhappy with your selection.

I have been a member of Just Fab for about 3 years now. I love the huge selection of shoes and bags and it's real fun to see a new showroom of items at the beginning of the month. I have received really excellent service and I'm super happy with all the shoes I have purchased.

I love all of the product lines that are available through Justfab.com! I can get everything from shoes, to denim, to handbags, to accessories....a one stop shop for any occasion! The website is the first place I check for any upcoming event because I know it will not disappoint!

I've been a member of JustFab for going on 2 years and I couldn't be more pleased. I wear a size 12 in women's, but can stretch an 11 in a moment's notice. With my schedule, I can't always make it out to the mall or stores for shoes. Once I do make it, I nearly pass out from the prices! JustFab makes it insanely easy to find what I'm looking for at a great price and to top it all off...the service is amazing.

I have to say I am so thankful to have found this website & this company!! I've been lucky to be a member for three years now & have filled my closet with fantastic shoes, purses, jewelry & denim!! The quality along with the ease of returns I've experienced has been amazing, not to mention the great sales & reward points to earn free items!!! If I decide not to order by the 5th of the month I just skip & there are no fees!! I'm so happy to have found such an awesome company that has enabled me to get such great items at fantastic prices and I have to say I love the compliments I get on all my JustFab purchases!!

I have been a member of JustFab.com for going almost 2 years now and I must say that I am more than pleased with this company. I fully did my research with the company before joining as should anyone else. I was a member for a few months before I actually made my first purchase. Once I made my first purchase, I ordered the wrong size, and had to exchange for a larger size. My first experience with the customer service was a good one, and she was able to help me out with what I needed. I have since been a fan. There have been a few times when I have had some problems with the items that I've ordered, but I have always been able to get the assistance that I've needed. The pricing and the quality of their merchandise is great. They are constantly adding new styles, and now that they have added clothing (denim, jackets, dresses) I am a fan for life. I look forward to having a long relationship with JustFab.com.

I have been a member of JustFab since late 2010 - over 3 years - and they have been my go-to company for shoes since then! Now it's become my go-to company for so much more as they keep growing and giving us more Fab products! (Their Denim is seriously the best fitting denim I have ever HAD!)

I have been a member of JustFab for almost a year. In that time I have really been impressed with how my monthly boutiques have really been adapted to my personal style. The few times I have made returns there customer service team have made sure I am satisfied with the outcome. I think it's a monthly adventure to see what new is going to show up.

I have been a member of JustFab for about two years now and still love the website just as much as I used to when they first started! It's an excellent program that makes feeding my shoe addiction affordable! My boutique is always ready on time and it's very rare that I'm not recommended a style that I absolutely love! Overall great website and one that I will continue to utilize as long as it is around!! :)

I first found out about JustFab in 2010. I was asked to check the box for the terms and conditions if I read them and I did even though I didn't. The $39.99 membership fee was not made known visibly enough so I was very upset that I was charged a monthly fee. I felt that the fee should have been on the main sign up page instead of in the Terms and Conditions. After calling into the customer service line in which I received a full understanding of the Terms and Conditions I felt at ease because JustFab was more than willing to refund me my fee due to my error.

I have been a member of JustFab since its inception. Each month I look forward to a customized boutique of shoes, handbags and more selected for me by their stylists. I can choose what I would like to purchase, or if nothing strikes my fancy for that month, I can skip the month (but that rarely happens for me). They have great, hassle-free customer service too with free shipping on any returns you might have! I love JustFab!!!

I became hooked on JustFab a little over 2 years ago. I have never had any issues with the quality of the products that JustFab offers… I have not had anything break or fall apart. In fact the only time I have exchanged any items was due to my ordering the wrong size, not reading reviews etc. My overall experience as been delightful and I know I will be a loyal customer for a long time.

I absolutely love JustFab. I have been a member since 2011 and have added many items over the course of two years to my closet. I don't always love the items added into my personal boutique, but there are many other options each month beyond those select few. I have had some concerns with quality from time to time, but JustFab has an excellent return/exchange policy and I am able to get something I like with every purchase. While this company does have a monthly membership, I know that each month I am able to choose to "skip" the month and I will not be charged. If I choose to purchase within that month after skipping, I am always still able to do so. I love JustFab and will continue to be a member for years to come.

I have been a customer for over 2 years now and I love their items as well as their service. If I don't want to buy something one month, I skip the month in my account and I'm good to go! I rarely do that though since their prices are fair and I can go shopping without leaving home!

This website has been a great find for me... I am always on the lookout for cute shoes that are still comfortable and as a size 10 sometimes that can be hard. I'm also a busy student so don't have a lot of time to shop around, so having everything online and delivered right to me is perfect. The free returns are also great since I sometimes have a hard time getting a good fit. The quality of the shoes is excellent, I've never had a problem with it and even with a lot of wear the shoes stay like new. I definitely recommend giving the site a try if you aren't sure, you'll be pleasantly surprised!

I've been a VIP member with Justfab.com for almost 2 years. When I signed up, the terms of the membership were listed in bold black and pink font, so I knew exactly what I was getting so I've never received an unexpected charge! I love having a new selection of shoes and bags every month and their jeans are awesome. I would recommend them to anyone who loves shoes!

I decided to try JustFab last week. I read some good reviews and bad reviews but I figured I would give them a chance. I placed an order for a few pairs of boots and shoes. I read all of the terms and conditions to be safe. I saw that they said items were shipped within 1-2 business days. 4 business days after I placed my order, I noticed the status was still "pending" so I did a "live chat" with one of the agents.

So I've seen the commercials and it looked pretty great. So I figured I would try it. First pair was half price... Awesome! Then there was a buy one, get one free on certain pairs... Great! On October 23rd, I placed the order. I got an email saying that I would be notified in a couple days once it shipped. I checked my bank statement and noticed that I had already been charged. That's fair as long as I get the shoes. So I waited a few days and the shipping status still said pending.

I have been a member of JustFab for more than a year, and I just love the way it works! After you first become a member, you get a pair of shoes (or handbag) for 50% off! Then, you simply pay $39/month and get a credit to use on shoes, handbags, accessories or denim whenever you like. You can even skip a monthly credit if you like. I love that every month, I have a new boutique on the website presented to me with styles I am likely to be interested in based on my interests and the season.

I have been a loyal customer for several years now and JustFab has never let me down. The quality of their item are amazing and if I ever had an issue with anything I purchased, the return has always been stress-free. Whenever I have had to call in, the rep was always pleasant and helpful. I love the JustFab fan page on Facebook and the emails I get with different promotions. I will be sticking with this company for years to come!

I have been a member for three years and love it. As long as you read and understand what you signed up for, you are good. Never get charged when I don't want to. I skip the month when I don't want to be charged, very easy! I have found they have great quality in shoes and it helps that they are not expensive. My shoes collection has grown immensely. Thanks to JF!

I've been a member of JustFab for over a year. I love the return policy. I also like the styles of the shoes being that I am a cross between conservative and racy. My overall experience would be excellent. I recommend anyone and everyone to the JustFab.

I've been a member of JustFab for almost 4 years. I've never had a problem with the whole skip the month part. I believe it's pretty simple, if you don't want to purchase this month, simply skip it! Or you will be charged BUT you will have a credit in your account that you can use however way you want. :) When it comes to Quality, I believe that paying $39.95 for a pair of JF shoes is more than worth it! I have never received a defective product, however if it was to happen, their customer satisfaction is guaranteed! They will send you a replacement for free!! It really doesn't get better than that!

My experience with Justfab has been satisfying. What has really sold me on the brand is the high quality of the shoes and handbags. The prices of the items I have purchased through the years have proven to be a good deal because my items last a long time. The style of the items sold is what keeps me interested in purchasing just about every month. I like the fact that the pictures on the website show items at different angles, this helps with my decision to make a purchase. I have been with Justfab for about two years and there is always something new and trendy that I just have to have for myself or gift to someone else. Justfab seems to fit my every need from a casual career shoe to a shoe I can wear for a night out in the town.

I've been a member for JustFab for about a year and a half now and I love it. Their shoe selections are always unique, trendy and perfectly match my personal style. Plus it doesn't hurt that I always get tons of compliments whenever I wear their shoes or handbags out. I also love the fact that the offer free shipping, and the products always arrive within a couple of days. As a fashion blogger and YouTube guru, it's so important for me to always showcase the latest trends and JustFab helps me do just that.

I have been a member for two years now and only in the last year have been able participate as much as I'd like. I think that JustFab's membership structure is very easy to understand and I read the T&C's from the very beginning so I knew what to expect. I find it very easy to remember to skip every month between the 1st and 5th because I am on the site so much but if I wasn't, I would set reminders for myself. Luckily, that's not needed in my case. Sometimes I don't skip on purpose so I'll have a credit to use. :)

I have been a member for about 2 years now and I LOVE it! I enjoy browsing all the beautiful shoes and styles! I have purchased multiple shoes and some jeans, and love the quality of them all. The customer service (live chat) was amazing and super helpful when I had an issue. JustFab is a great company and I will continue to do business with them and recommend them!!

I have been a member of JustFab for over a year now and can't say enough positive things about it! They have quick shipping, great customer service and a fabulous exchange policy. Each item I have received comes in great condition and fits perfectly. All items are wrapped secure which is nice as well. I would highly recommend JustFab to any shoe lover!

I am a vegetarian so I don't buy leather products. As a result, I have purchased either cheapo shoes or or hippy dippy shoes for the past 10 years. That has all changed since I met JustFab one year ago. Every single shoe I have purchased has been top quality, fashion forward and comfortable. The one pair I reviewed that wasn't quite right for me (I have wide-ish feet and a strap hit me on a bad spot) was taken back and refunded, no questions asked. You can skip any month you want, but when that boutique arrives and is just perfect for my taste, it is hard to resist. Overall, JustFab is a company that excites me. The product and service are top notch.

I've been a member of Just Fab for 3 years. I love the monthly personalized boutiques and the fact that I can skip a month if I need to. They also have an amazing rewards program for multiple purchases. They make shopping fun and their prices make it easy to always update my wardrobe.

I've been a member of JustFab now for almost 2 years and I couldn't be happier with this company. I think it's great that every member gets their own personalized boutiques every month to fit their style. JustFab treats their customers right with everything from free shipping to fun social media contests to win free credits! I've always received too quality product for the price!

JustFab is a monthly online "shoe club" where you receive a customized boutique on the first of every month and you have until the 5th of each month to either "skip" (opt out) or your account will be charged $39.95 and a credit will be placed on your account to use when you choose. I read these terms and understood how this model worked when I signed up over 3.5 years ago, and I love it! For me, being a busy Mom of two young children, JustFab keeps me up to date with the latest trends and hottest styles and makes it easy for me! JustFab is a fun way to shop and I love it!

I discovered JustFab one day while I was looking for a pair of pink pumps that I couldn't find anywhere else and ever since I have been hooked with this company. I love how it's more than just a shoe club. I can find handbags, denims, and accessories. Thanks to this company, I have met a lot of women that share my same passion about shoes and we have become very good friends. If you are on a budget like me, JF offers a wide array of products that won't break the bank and keep you stylish. I have been a member for almost 3 years and I will continue to buy from this company in the following years to come.

I have been a member for over a year. I am so happy I joined. The products are very high quality. Everything looks and feels like it should cost much more than it does. The shoes and purses include mixed materials. This gives the pieces more character, and makes them eye-catching. I am always getting compliments for the JustFab items I wear. The denim fits amazing. I am usually skeptical about ordering bottoms online. I followed the video on sizing, and ordered accordingly. I am always true to size. I have a pair of shorts, two pairs of printed denims, and three solid pairs of denims These items look great, and feel great. That is why I have so many pairs! I enjoy wearing these pants more than the denims in my closet that costs over $200.

JustFab has become something I recommend to my friends quite often; the affordability and the assortment is what keeps me coming back. I set a reminder in my phone for the beginning of the month. If I do not want any of my selections, I hit skip and I am not charged.

I have been a member of JustFab for about 3 years. I love the idea of having shoes placed in my boutique based on my personal style quiz. JustFab is so easy and functional! All I need to do is check my calendar to skip before the 5th of every month so I don't get charged. The one thing I love most about being a member is the ability to get great style on a budget. Whenever I leave my house I want to look like I had my own personal glam squad put me together from head to toe but unfortunately it’s just me. With JustFab, I’m able to pull looks together that make me look and feel like a star and I’m able to do that without spending my monthly wardrobe budget.

After posting a review, the issue has been resolved. Thank you to the representative that checked into this for me. My rating of the company remains similar.

I have been a member of JustFab for almost a year, and I never have enough good things to say about this company. I am very happy with the quality and price of the shoes and bags that are here and I love how if there is ever a problem, customer service is always there to help out. I love how they pick out customized items that I might enjoy and make it feel really personal as they are always asking for feedback. Overall, I am very satisfied with this company and I always tell everyone about it!

I joined JustFab 2 years back. I love them. They have an awesome collection and it is so affordable. I love the fact that their collection reflects the latest trends and the styles are so unique and pretty. It is a monthly subscription and is very easy to maintain. They give you an option to skip the month if you do not like anything that month or if your budget does not allow you to buy something. The customer service is sometime difficult to reach but the online chat option is very helpful. They are friendly and very helpful. Even though everything is just 40 bucks on the website, the quality is really good and the shoes do not feel cheap at all. All in all I would totally recommend JustFab. It is awesome for people who love to shop but do not have time to go to the mall every now and then.

I ordered a pair of boots from Just Fab. When I checked my tracker on the delivery website, it said they had been delivered. So I called up and the 'fashion consultant' said no, they had not been delivered but that they were on their way. Every time I tried to ask why the delivery site was showing they had been delivered, she talked over me. When I got home, my neighbor had my boots. Hermes had not put a note in my door to state this. I called Just Fab this morning to tell them this and to cancel my account. Again the 'advisor' spoke over me telling me not to cancel. Okay, the shoes are not expensive but the customer care is shocking and inadequate.

I just ordered a pair of shoes last month and I was very happy about it when I got my package. I am VIP member, so I was charged $39.95 because I was not able to skip the month and it was fine with me because I knew to myself that I can use that for my next purchase. However, I have been trying to reach the fashion consultant/customer service because I was having problem with my account. I can't check out and I don't know what's wrong about it. I called them for more than 5 times and I was put on hold for more that 30 mins each time I called. I sent them more than 10 mails but I did not get any answer at all until now. I am so disappointed because I really like the items of JustFab and been looking forward to order more items, but now, I am having doubts about it. I don't why it seems like am the only one experiencing this, but I seriously need help, especially that I have been charged and I want to redeem my item.

I spent months trying to cancel my account. When I finally thought I had succeeded I then found out they had taken 2 months payments from my account. But would only return 1 months payment so I then had to order again or lose money. I used the virtual chat room and called the number 23 times with no response. I eventually rang from a different number and pretended to want to buy something before I finally got through. I was put through an interrogation before they confirmed it was cancelled.

I am always pleased with every shoe I order! They are top quality and always right on trend. It is also nice to see such a large selection of truly quality goods!

I have been a member with JustFab for 2 years now and I love being a member. I always get a great boutique, chosen just for me from the many styles of shoes and bags they offer, but if I don't feel my boutique, I can always shop from the entire inventory! The prices are friendly to my budget and the quality far surpasses the $39.95 price tag. Returns are easy and free, so if the shoe doesn't fit, you can return or exchange it with no hassles. It is so easy, just check your boutique at the beginning of each month.

I have been a member of JustFab for over a year. I love the fact that I can choose when I buy something And if I don't want to buy anything I can skip the month.

I have been a JustFab customer for 3 years. I am always excited to see what my personal stylist has chosen for me for the month and the quality of My item when I get them. I always get compliments whenever I wear my JustFab purses. I even have both of my sisters shopping JustFab. I got tired of them raiding my closet. Thank You for all you do.

I have been a JustFab customer for over a year and a half now. The flexibility to make a purchase or skip the month allows me to feed my shoe addiction without hurting my budget as a student. The best part about JustFab is the quality product at an affordable price. The luxury of having a personal stylist along with a personal boutique is the icing on the cake. Overall my experience with JustFab till date has been nothing but FABULOUS!!! <3

I've been a member of JustFab since March 2011. I have had nothing but a wonderful experience with this company. I read the terms and conditions before joining so I was aware of the skip the month option. Every item I have purchased (well over 150) has been great quality. I will only wear their denim because it is soft and fits me perfect. The purses are built well and very durable. They make tons of options from flats to sky high stilettos. I have a variety of their products and I have found their exchanges very easy, you can call in or do it yourself online. Personal boutiques so you can request personal options is always efficient but I prefer to shop from the shoe tab at the top. I would highly recommend JustFab!

So I was very excited initially when I found JustFab advertised on Facebook. I found two pairs of boots that I loved. Went to order and saw the VIP member explanation. I thought ok how hard can it be to hit skip every month. Especially when they send you an email each month almost as a reminder. So I submit payment. And then decide to read the reviews of this company. Everything was awful. I immediately called to cancel my membership. They said since I just placed my order my order will be canceled as well - ok fine. So I ask Chelsea for an employee ID number or something to keep record of who I talked to. She said they weren't able to give that information.

I ordered a pair of shoes which I never received and I kept calling and all the customer service could say was that the tracking number indicated it was delivered. After that I called to cancel any membership that I might have (site is very misleading as far as information/spam). Lady on the phone said I could not cancel and I was going to be charged which happened. Moreover customer service gives you more than a 100 nonsense reasons for you to continue the "membership" for me better called "ripoff." At the end I filed a charge back with my credit card company and got my money back.

Every experience with JustFab has been just that - FABULOUS! I had to return shoes and it was so simple - and FREE! There is never a worry when ordering shoes! No hassle either. That is what makes shopping here better than anywhere else!

To say I'm a show lover is an understatement. To be a part of a community where people understand that is amazing. Not only am I saving money because I receive a pair of fashionable and well made shoes once a month, I've stopped looking at shoes in stores now. Why waste my time at stores when I find all the shoes on need at justfab.com? I get a boutique of my own with styles that I love! If I need to request new shoes it’s easy to do but I can also shop on my own. It’s easy to shop online when you know that you have free shipping and that returning the shoes are free too. I've only had to return 2 pairs of shoes in 2 years and the reasons were because they just didn't fit my feet the way I was wanted.

Thank you, yes I spoke to a fashion consultant who had good phone manner and was very helpful. I am now satisfied the membership is cancelled.