JustFab Reviews

I have ordered from here before and never had any issues. This last time however, I ordered on the 28th very early in the morning, paid for 2 day shipping and did not receive my order until the 4th. I feel like they need to advertise that it's 2 day shipping after 2 days of processing because when you are expecting a package and get it days later it is very upsetting! On top of that they sent it in the wrong box and I had to pay an additional $5.30 postage fee when it was delivered. After this experience I do not know if I will continue to shop here, I ordered boots in hopes of wearing them for a specific occasion and was unable to do so.

Super cute boots! Sizing is about half a size small for me. Gave one pair to my stepdaughter cause too small :) but tolerating the other pair cause I love them! Will order up next time and there will be a next time!

I ordered my first pair of boots and never received them. Two subsequent emails to the company produced no results. I am extremely disappointed with this company. I stated in the emails that I sent that I still wanted the boots.

I love my booties! They fit perfect (which is quite the feat for someone with my size feet) and are really warm – even in Minnesota winters. While they could really afford some waterproofing, they are still phenomenal. I have also received numerous compliments on them and get questions from people wondering where I scored such adorable boots. 9.5/10. Would definitely buy again.

I got my boots for Christmas. It was my first pair so only paid 10$ and couldn't be happier. They fit perfectly and soo comfy. Thanks Justfab. I will definitely buy more and recommend Justfab. Great prices and very wide selection. It's frickin’ awesome...

I love all my JustFab boots! I have 5 pairs and they have kept me warm in the winter, and the wide calf fits my legs too! SO VERY HAPPY WITH JUSTFAB. THEY ARE FABULOUS!!! I am so very grateful to find a service that are willing to make you happy!!!

I ordered this only 9 days ago and it was here. This was my first time ordering and I'm impressed! Phenomenal quality for such an affordable cost. Will definitely be ordering again soon. My knee high boots will definitely become my new staple!

I bought two pairs of boots just before Christmas and I got them just before New Year's. I have never brought online before and was worried about how long it would take and how the boots would fit since you can't try them on. I was pleasantly surprised when the boot arrived so quickly and they fit perfectly. I have recommended this site to my friends and family.

The boots I purchased were to be in black and came in a charcoal grey which was disappointing. Also the tracking is horrible. It said they were being delivered by Purolator and in turn they were delivered by Canada Post and it said they were still in Toronto when in fact they had made it to me 1 day past the expected date.

I love the boots that I ordered from you. Very pleased with the product and the really fast delivery. This was my first order and I was really surprised with the speed of delivery. Not sure if it's available or not. I just haven't found it but it would be great if there was a way to see matching accessories. It's always hard to find matching shoes, boots, purse and gloves.

I had live chat with two of your representatives Roy and Jaqui – not sure how to spell her name in regards to my boots being returned for an incomplete address and both were very abrupt in answering my questions and ended the chat conversations before I could even say "Thank you for your help." This is the first time I have ever ordered off your site and honestly I think it will be my last. Thank you.

Love JustFab. Will order from them first before anyone else. I'm telling all my friends, family to shop at Justfab for reasonability, quality items and more. Love love love Justfab. It's fabulous.

I was happy for the quick delivery of the product however, the boots I ordered do not fit. When I called to get the return authorization number I could barely hear the person on the other end and I was hung up on. The packaging included with the boots gave steps to return the product but there was no form to fill out on the website as per the instructions. So I now have a pair of boots I am unable to return since I can't seem to get any helpful information.

Very fast and very easy to order. The size chart is a big help and for the wide calf boots I ordered, all the different styles show the circumference of different areas of the boot. Justfab makes it very easy to know which sizes will fit you and which styles won't fit right... without even trying them on. I received my boots in only a few days and they fit perfectly. Very happy with JustFab.

I am happy with how quick I received my order. The shopping was made easy and fun. However, one of the pair of boots the sole has come off within a week of wearing them. I have contacted you guys twice now and haven't heard anything back. I am scared to wear the other three pair of boots in fear that they too will fall apart. What are my options? How can this be corrected so I can continue to be a member?

Received my boots and love them and even with the holidays the shipping time was fantastic. And I have recommend you to a few friends. I did speak with a customer service person on the phone. They were very polite and helped me with what I wanted. It would be nice if you could use debit with your site.

Quick delivery! Overall good experience. Loved my boots. Only thing that needs improvement is the tracking site. Did not update. It only updated once. They arrived 1 day after expected delivery. Would order from this site again, and would recommend to a friend.

Ordered 2 pairs of boots. Size was accurate. Good quality. Pleased with the purchase. I will certainly order again. Not sure I like having to skip each month though. I am afraid that I will forget to do that each month.

I ordered a pair of boots wondering what quality I would get for the low price. Well, what a surprise! They are FABULOUS! Much better than what I expected and they were delivered within three days and I live in Canada! Excellent quality and service. I strongly recommend JustFab!

I ordered my first pair of boots from JustFab... I got the V.I.P price! They are beautiful. The color and size matched perfectly! I placed my order on Christmas Eve and received them within 5 days!! Very fast shipping. Overall a great experience!!

I am new to JustFab but was impressed with my first order – cost/delivery/quality of product. Just waiting on my second order. Hopefully my joyful experience will continue. Will probably skip next month so will have to see how that works out.

I saw that the shoes were cheap so I bought them. It was easy to find them in JustFab's website. However when the shoes came in they didn't fit wide enough for me and the quality wasn't good at all.

I was on JustFab's website and looked at all the products and I loved the products that they have and the discounts for being a JustFab member. I also love how you can do the credit from your card and then if you charge your card, it goes towards the shoes on the account. They don’t just charge your card and keep the money. I've been a member for three months now and if I don’t want to purchase something for that month, I could skip the month. The selections of their style expert is pretty good. I only did one purchase so far, and the quality is good. It was a good experience. I would love to go back and shop there again. I recommend everybody to shop at JustFab because of their discounts and the quality of their shoes.

I was looking for some boots for work and JustFab was in my budget. They have styles that I like and it was pretty easy to find. Also, the selections of the style expert were really good and it fit my style. I bought boots from them, however, it didn't fit so I gave them to a friend. It has a very nice quality and they have fast delivery as well. I'll get more.

I've been ordering shoes from JustFab for a very long time. The first time I bought a pair, I got another free. That's what got me sold. And I like the credit too. Whenever I order, I get points then after I accumulate so many points, I get myself a free pair. Finding an item is not hard at all. One thing I don't like though is when it comes to open toes, I have to get a bigger size than I usually wear. I wear a 10 but if I get open toes, I have to get an 11 because they don't have these in half sizes. That would be my biggest gripe though I buy the little thing that goes around the ankle in the shoe and the pad that goes on the bottom. The selections given by the style expert are okay though not always on point. I'm already tall but like heels, the ones without platforms. A lot of times the stylist will send me heels with platforms which puts me over a bit too much. But I still find what I like on the site.

I liked the shoes at JustFab and I saw the offer of buy one get one free. That got my attention and I gave JustFab a shot. They made it easier for me to shop. I wear a size 10, which is not the biggest but not the smallest, and a lot of times, I find something that I like and when I go to click on it, the size isn't available. So I like the fact that JustFab only shows me things that I have available for me and I really enjoy looking at things that I know I’ll be able to buy. I appreciate that convenience.

I've bought shoes from JustFab and they've all been really good. I got a pair of boots a month ago. They have a little heel on them and it's cute. I also like their deals, the VIP membership and their Cyber Monday where it's a buy one, get one half-off. I also receive all my packages every time I've ordered. Nevertheless, most of the items I really want are out of stock so I buy what's available. I've signed up on the waitlist but I never heard anything back for a few different things. I always check and it's still never in stock.

I always found the shoes that I'm mostly looking for from JustFab. I've been a member since 2015 and I like the half off promo that you get in the beginning. The thing that I didn't like about JustFab is that they did not make it clear with me that they would take $39.95 out of my account each month. I let different people use my card so we can all place the orders on the same account number, but they ended up taking all the money out of my account. I had already spoken with someone who took care of it.

It was the deal of $10 on the first pair of shoes that started me at JustFab. Their products are affordable and stylish, and I like the convenience of buying from them because I really don't like shopping. The selection I get is accurate and matches with what I would wear. About a month ago, I bought thigh-high platform boots. They're my favorite and the quality is perfect.

JustFab's payment system and the way how everything works is confusing to me. There's been a couple of months that I didn't skip and so they charged my account $39.99, and I'm not sure where that money goes. I keep calling and I've looked online, and it keeps telling me I have all these bonus points. I don't know if that money is going towards bonus points because the bonus points that I get is like 4000 points for a pen, which is ridiculous. I've been planning on cancelling it, but with Christmas coming up, there were some cute boots on there that I wanted to order for my granddaughter and my daughter-in-law. So I've been trying to remember to skip each month so that JustFab doesn't take more money. Other than that, the products so far have been pretty good. JustFab has been very fair priced and they always shipped on time. The website is also really easy to use.

My daughter showed me the website of JustFab and there were a couple of things that I liked so I decided to sign up. I like getting all the e-mails from them and seeing what styles are out there. I took advantage of the first offer where I got two boots for $30. I have already ordered four pairs of boots and they were very nice and fit perfectly fine. I really like them so I wear them all the time. However, some of the selections given to me by the style expert were a little young for me. But whatever I ordered, it came on time.

JustFab is awesome. I am a member for six years now. I like the prices of the products and that I can have them shipped right to my house. They got closer distribution warehouses because I get my stuff a lot faster now. When I first joined, they had to come all the way from California so it took 10 days. But now it takes four days. I bought some boots last month and they're of good quality. JustFab just sent me $10 off for my birthday.

I liked what I saw on JustFab and it was very easy to find items. My daughter did the subscription and I paid for it. I got something from them for my daughter's birthday, I took advantage of their free shipping. and it came to my address. Overall, JustFab works.

I like that I can get shoes for $10 for my first purchase at JustFab. I bought boots. We live up north where it's super cold and that's very helpful at this time of year. So far, they are holding up but we'll see how they are at the end of winter with all the salts and snow. I'm really excited for the sandal season this summer. I like flip flops with designs.

I purchased one time from JustFab and got a pair of normal boots. I needed new boots so I thought it was interesting. All of it were really nice plus I had a $40 discount which was good.

Hate that the site continues to charge on a monthly basis even when I already have credits to spend. It's also impossible to get refunds with JustFab - customer service could be much improved. The products aren't bad, but it's also not the best. So having such stringent policies make me want to quit. If I can use all my credits, I will probably quit.

I became a member of JustFab when I was a sophomore in college. I canceled my account, though. When I was a member, I liked how I could get two pairs of shoes the first time. I was under the impression that I would get two pairs of shoes every time, but it was only the first time. Whenever I see shoes that I like, I would get them, but normally, I'd skip because I didn’t find any that I liked. JustFab has a good selection, and I liked all the shoes I bought from them. I can spend less than $40 on one pair of shoes. If it was two pairs of shoes for $40, that’ll be better. The last thing I purchased were some shoes. It came very quickly. I just got them because I had a credit on my account so I bought the shoes so I could get the money. I haven’t really worn them yet, but I like the way they look.

JustFab had this ‘first purchase 50% off’ promo so that's why I joined the first time. It was pretty easy to find items there and I liked the variety of styles as well as checking in and seeing a good discount. However, the first couple of months I didn't realize that they were charging me $40. Once I realized, I wanted to cancel it and it was so difficult to cancel my membership. JustFab wouldn't let me cancel because they kept saying that I had points left. Their selections are also pretty common and I don't feel that they’re unique.

I bought a pair of boots from JustFab but I returned them because they didn’t fit. They are not wide-calved boots and I kept swapping out to get more pairs. It turns out looking for a style at JustFab is extremely difficult which was why I canceled my membership.

I've been a JustFab member for two months. I decided to purchase from them since it was easier. I also bought heels from them two months ago when I first became a member. Then a month ago, I purchased some boots. The quality is good.

My girlfriend wanted the shoes from JustFab. The style was nice but the quality wasn't that great. I set up an account and I was a member for about three months and I hated it ‘cause she wasted a lot of money. Nevertheless, I was satisfied with my experience with them. I needed to return once and I had a bad address but they handled it well.

I went on JustFab and signed up for the VIP membership. My mom pulled out $100 for my ties for church and she put it out of the wrong account. After that, I started getting overcharges and we were wondering why. I got on my account and saw that I had the charge of $39.95 from JustFab. I must have overlooked the terms that pop out and it would have been helpful for me to read. I tried to cancel my membership but one of the reps told me that I can skip the month and still have all the benefits if I don't want to pay anything this month. Everything was taken care of and everyone was polite about it. The ankle boots were of tannish color and they have little castles on the side. They're cute, comfortable and the size was perfect so I'm definitely going to buy from them again.

JustFab has cheap prices and it's very easy to find items that I'm looking for there. The selections they offer are really good, and I also like the fact that they offer a lot of boots with wide calf.

JustFab had a promotion going where it was BOGO for the first pair ordered from them and from there on out, they constantly had different monthly deals. They also had a bunch of different styles and it was much cheaper than going to any of the outlets. I was with them for about two years and then canceled my membership for a while but redid it over the summer.

I was looking for some boots and JustFab had some that I wanted. I've been a member for a couple of months and I like their variety. I purchased one pair of boots and they were a little small. They have some cute clothes, too and looking online, I can usually find something that I would wear so I'll be buying more in the future. Finding the style I want is easy except that a lot of them are out of stock. They don't tell me until I've already gotten through the checkout and see that there's an error so that's annoying. But other than that, I'm happy with my experience with JustFab. They have some stuff that I like and I'm satisfied.

JustFab is a great company. I've been a member for about three months and I like their discounts. I have bought two pairs of boots and two purses, and I do like the quality. I think it's good. The delivery is also pretty timely. The sizing can be a little off sometimes, but it's not too bad. I've already recommended JustFab to a ton of people.

If they would fit, I totally would have loved these boots. They were super cute and were good quality, something I would have worn out in a heartbeat. My favorite purchase that I did get is a pair of jeans. They were all distressed out. I wear them so often and so much that I ripped one of the big holes with strings that go across. I ripped all the holes and the strings off and it left a big gap with a flap. So I turned them into shorts. But I absolutely loved these pants before I ripped the crap out of them. I would most definitely recommend JustFab. In fact, I’ve recommended them to a friend constantly.

I ordered four pairs of boots from JustFab and I mailed out three pairs yesterday because they weren't so good for a white cast. Also, they said they didn't have any more of the black leather so they're going to send me the black suede high heels. The other pair of boots that I ordered was also big and bulky but I like how the fourth pair fits so I kept them. They were telling me that there was a $7 restocking fee, so if I wasn't exchanging, I would have to have a credit instead of a refund. So I had one exchanged and then I have a credit for the other two. The shipping is also taking so long and I wish that it will be a little faster. Otherwise, I like my experience with JustFab.

My experience with JustFab was good. I liked the styles they had and it's easy to find the items that I like. However, I’m not a member anymore. I deactivated my account a few months ago. Their selections were nice but quality is not so good. Nevertheless, their prices are very good for such quality. I got the ankle boots last year and that’s the only thing I kept and I still have it. I won’t recommend it for someone who really wants quality, but for someone who wants style for less.

I paid $118.00 and did not receive my order that was paid for on November 25, 2016 and now I'm out that money with nothing to show for it!! This is such a rip-off. Totally unexpected. When I called to complain I can't talk to a real person!

I recently purchased a $29.00 pair of jeans and returned them to JustFab. I'd found a different pair that I wanted and were under $10 on promotion and I purchased those to replace the jeans I needed to send back. After JustFab received my return, I noticed that my refund wasn't posting and I requested information on when that would be taking place. I was told that my $10 jeans were processed as an exchange, almost tripling the price to match the $29.00 jeans I was returning. I asked them to re-process it as a return and, in a separate purchase, allow me to purchase the jeans for under $10 but was told that it was impossible. I reached out to customer service and have heard nothing from them. Their customer service is so poor and I just don't recommend them at all.

I like shoes and it's very easy to look for an item at JustFab. I love their products and the sizes. I also love browsing on the sale and new products and have taken advantage of their 50 percent off sale. The selections given by their style expert are perfect for me. My latest purchase was a pair of booties and I'm satisfied with the quality. I am contented and happy with their products and services. I would recommend them to a friend and would like to have more shopping soon if I have extra money.

I got something from JustFab as there was a deal before and and I’ve been with them for a few years. However, I have not used it for a while now. I made a VIP account to order a pair of shoes but I tried to cancel the account because it charges me every month, and they wouldn't let me. So far, I like the quality for what I'm paying. They fit and they have a good selection.

The order came in 5 days which was nice! All the pairs I bought were really nice & comfortable! They don't look cheap. That was my number one concern because of how good the price is but I was impressed with the quality! I will definitely order again!

I'm ready for the winter with the fabulous I received from JustFab. I'm very please with the styles, colour and quality of their products! Sizes are true to size. Their footwear are of good quality too. Stylish and comfortable to wear.

I purchased a pair of Boots in September and the sole has entirely come away from the shoe. Order Date 07.09.2016. The particular shoe is now out of stock so I would like to know what you suggest in regards to next actions? I do not believe 3 months is a sufficient amount of time for them to have broken in such a way. Please see attached images. Your site also doesn't have the option to 'attach' an image. This is why I chose to contact you over this website. You also do not have a contact email address and I did want to call the US to speak to someone.

JustFab has cute stuff and finding an item or style was easy. I knew about them from a coworker. I purchased one pair of shoes, and the quality was good and they're cute. However, I just canceled my membership because I didn't realize I signed up. Maybe I missed it but I hope they would make it clearer when someone is signing up for a membership. Other than that, my experience was fantastic.

I needed shoes for a picture. The red heels that I bought were comfy for two hours and then they suck. I also don’t like that the terms and agreement didn’t say that it was going to keep charging whenever I pick something.

I kept seeing lots of cute boots on JustFab through Facebook, and I like to buy boots in the wintertime. They had the introductory price for $19, and I ended up buying two pairs. I was pleasantly surprised as they seem really well made. However, on the one pair of boots that I got, the eyelet loops for the laces on one of them there are five loops, while on the other one, there are just four. It's hard to explain, but it was a weird flaw that's only noticeable to me when I'm lacing them up. Other than that, I've been a member of JustFab for less than a month. I like that there's a large selection and that I can just shop at home and not go searching store to store looking for the one pair as they're all right there.

I've always seen that JustFab has a wide variety of boots, heels, and flats, so I went online to check it. Finding an item was really easy and everything on JustFab is a good selection. I love the quality of the items I bought.

I have been a JustFab member for a couple of months and I love the promotions that they have. I got a pair of boots from them and the quality is decent. It's easy to find items and the selections they provide are good.

At first I was skeptical about buying boots online! I worried about them not fitting and that they may not appear as nice as the picture! I was amazed at how well they fit and they look amazing! It took less than a week for them to arrive! I couldn't be happier! I get so many compliments!!

The shoes are beautiful and I love the $10 joining price. I normally wear a 6 1/2 so that's what I ordered and they are way too small. I'm not sure what size I go to and How do I go about exchanging them?

I've been a member with JustFab for a little over a year. As a member, I like the option to either buy or not each month. I purchase from them because I love shoes. It's pretty easy to find the items that I'm looking for. So far, my high heel booties are my favorite items that I've got from them.

JustFab is great and has great prices. I've known about them from a friend and has been a member for a year now. I normally just go through everything and see what I like but finding a style is very easy. My last purchase was a pair of boots and it's very good and great quality.

I received my products faster than it was supposed to. That was awesome and I was super excited and happy and the boots are awesome & comfortable. The customer service is terrible. I have emails about 4-5 times now. Tried their live chat countless times and never get through to anyone, no one has ever responded to any of my emails and it's been over a month. I run an online store and live chat for 2 retail businesses and not once has this ever happened to one of my customers. I was supposed to receive 15$ off my purchase when I placed the order and it said it would be applied at the cart but it wasn't. I still have not received my $15 credit back which was the first email I sent. I've never left a review on anything I purchase and I don't like leaving bad reviews as I know how it can affect business, but I feel the service I have had is unacceptable. Very very dissatisfied with the customer service.

So the shoes on this site tend to be okay. Good enough for the price, so that's fine. But their customer service is TERRIBLE. Their live chat either doesn't work, or the person on the other end was ignoring me. I called their number, since the problem I was having was time-sensitive, and I was bombarded with 8 different ads. The whole time I had no idea that it was the JustFab number since it never said so. At the end of the ads, there was a voice message that said that that wasn't the right number for my area and it instructed me to call a different one. I did, and I was bombarded with another slew of ads, and I'm still not sure if it's the right number! I went back to check the live chat, since I had waited 15 minutes for it to connect, and it said that it was, but nobody was talking to me.

I have ordered four times now and I just love the product, love the price and love the speedy delivery. I am totally satisfied with everything about this site. I am especially overjoyed with the VIP membership. No obligation to buy every month if you're having a bad month which is great. When you have children all things are possible. I love JustFab and highly, highly recommend it to everyone.

I am so happy and pleased with all three pair of boots I have purchased. I have big feet and wide calves. The boots fit me perfectly and I couldn't be happier about finding a pair that slipped right up and over my calf! A good pair of boots can make a lady feel amazing! Thank you.

The boots are adorable. But they were NOT true to size. I couldn't even get my feet into the upper part of them. :( Was really disappointed as I loved them so much and 11 is the biggest they come. I usually wear a 10-11.

For the price I paid I was worried the product would be poor quality. Not often I say this but I wrong. The boots I bought are amazing. I love them!!! I believe all women who love shoes should check out Justfab. Especially during amazing sales.

I love this website. The only problem I have is that you have to order something every month. I don't want to be forced to order something and I know you can skip a month but if you forget or get busy they should not automatically take money out of your account. When I am able to afford to get shoes I definitely will because I love the shoes that you all offer and the prices are great.

I joined the VIP members club last month and have since ordered two pairs of boots, which I found came super quick and were decent price even after converting to U.S. Dollars. However I just ordered a third pair of kicks and they were to be $39.99. However after exchange rate and shipping and tax came to $72.00. I think you should have free shipping over a certain dollar amount and possibly every third or second pair over a certain amount for Canadians. 'Cause I also just found out I'm paying $53 Canadian for your $39.99 American monthly VIP. I think there should be a more, more equal pricing system, where you offer free shipping to your VIP Canadians with the $53 monthly membership, or accept Canadian and American funds. It's very discerning as to whether I will continue to buy off American sites, although the quality of boots are fantastic and very impressed.

Great shipping speed. The boots fit very big, at least a full size up. That's ok with me because I added warm insole. They are very cute. I've gotten a few compliments. Now If only I could find more shoes or boots to buy. I need to buy more with my credits that were automatically charged to my credit card.

I'm very disappointed that JustFab had taken extra money out of my account after I had purchased 2 pairs of boots. I emailed and they put it back in my account, then took out the same amount plus a little more. I wish this issue would be resolved, I personally am quite frustrated about it all.

I needed a pair of dress boots and these were perfect. Not too much hardware and not too plain. Great heel height for me. Comfy and look great with jeans or a dress. With the new trend of zippers on the outside, I like that these boots have practical inside zippers for easier managing.

My experience with Justfab was an okay experience - the shipment arrived quickly but I was somewhat disappointed with the quality of the clothing and the thickness of the coat. The advertised look of the coat was not the exact same as what arrived, and it was a less strong black than I expected. I will continue to use it as a light fall/winter coat, but it definitely will not be helping me brave the brutal Canadian winters. I would not buy a coat from here again or even shoes, although I might purchase dresses. (They are extremely long, just like I want! Yay!)

On my first order of shoes I received them within 2 weeks. The only order I was not completely satisfied with was a pair of boots were much higher on the leg than pictured. The colors and sizes were true to size. I would definitely order from them again.

These boots are exactly what I was looking for. I wanted something cute, but practical for Manitoba winters. These are exactly that. You do need to have warm socks, as they are not lined. They have good grip for walking on snow and ice. I love that they can be folded down for a different look.

My order of $30- something was refunded to my account. Not sure why... Do I need to re-submit my order or will it ship when it is in stock? I purchased a white sweater and a black dress when they were on sale 60% off.

I heard JustFab off from my sister since she had ordered some things from JustFab and she told me about it. I've been a member of JustFab for a few months now. They have good quality items and really cute products. I've worn just about everything.

I have a dire need for shoes and my mom told me about JustFab. I've been a member for 3 years now and there's a lot of varieties. I end up having discounts from JustFab credit and I use their special offers or discounts on a lot of shoes. Finding an item is pretty easy and the selections given by the style expert is good. I really like the super tall boots.

My roommate was on JustFab and told me to do it, too. I saw a pair of boots that I like and got my first pair for $15. The selections are pretty good and it's easy to find items that I like. I like the option to get bills every month or if you like, to skip your month. I bought a pair of boots last September and the quality is good.

I ordered a pair of booties and the heel snapped off the second time I wore them! I was not happy about the service about the issue either! I suggest not ordering through this company! You don't actually talk to a real person and it takes forever for your question to be answered!

So far, I'm extremely happy! I ordered 2 pair of winter style boots and very happy so far! Only wore 1 pair so far! Only complaint is the lack of grip on the soles! Better traction grips needed!??

The first pair of boots I ordered did not fit my daughter very well in the legs. The 2nd pair I ordered have been on backorder. I DO NOT like this company and will not order again. Two bad experiences!

I have to admit, for an online company with great prices - I was blown away! I am absolutely in love with my boots, so nice and ten times the quality I was expecting! I will definitely be a return customer!

I got really nice pair of boots and that too were delivered at my door step in just 5 days!! Great deals and a wonderful collection to choose for and on the top of it speedy delivery. Besides, the packaging itself needs appreciation (complimentary gift for first time order).

You know the saying 'too good to be true'? Well that sums up my boots from JustFab. At least it was promotional pricing. Then I found out they started to charge my credit card monthly. I didn't see anything about it when I ordered so make sure you read everything! Such a disappointment.

I ordered for the first time and was well pleased with both the product and how quickly they came in. I had them at the door within 10 days! They fit beautifully and are warmer than I thought they would be. They suit the Atlantic Canadian winter and they look great too!

I canceled my account and was still charged $39.95. I was unaware that there was even a charge for a membership until my friend told me. I called about my money being taken and the lady basically tried to force me to get the account back and tried to give me store credit of $39.95 plus a $10 reward. I didn't take it because all I want is my money back on my debit card.

I love the shoes and find the sizes to be very accurate which is great! I wish we had email reminders to tell us when we should purchase before we get charged the monthly fee. Also would like to see some more flats on the site as well! Overall great options for boots though.

I have ordered one thing so far, and while the boots were a little small overall I was satisfied with them. But in the 3 months since then, I either haven't been able to find anything I like, or everything has been out of stock in my size (like within 2-3 days of new items coming out). Also, when signing up it made it seem like there were new items at the beginning of each month, but the past two months that hasn't been the case. It's also funny to me that there are such great sales but that you can't use the monthly credits toward them, which means it's actually more beneficial for me to not get automatically charged.

We've been trying for weeks to put through an order but your computer network is unwilling to accept the credit card. We've tried phoning several times and no one has been able to put through the order for unknown reasons. Therefore we are discontinuing unless you are coming up with a way to accept the money. PayPal might be the answer.

I'm not happy that JustFab doesn't send emails to remind me to make a purchase before taking money from my account. I get all kinds of emails from JustFab. It would be nice to get a reminder. I would have been happy to order more as I was satisfied with my first order of two pairs of boots.

When I saw ad from Facebook for first items I was like "Ok I'll check it out" then found one. I ordered it. Then next day I ordered another one for my mom so next week I got ours in the mail. We fits our style boots from JustFab. My mom gave me hug. Want to say thank you so much.

My first order I had to send back as they were too high for my liking. When I called to get return label I was told my replacement would be the same amount. Promo at time was first pair for 10$. I have sent 2 emails with no reply and talked to Representative which left me on hold for over 20 mins. Once I find something to use my credit I'll be cancelling my membership.

My boots was great product and got it in good timing. I recommend to my family and friends. I will be ordering from this again, can't products and discounts offered, like to order some hoodies and jeans. Send me some products of hoodies, women's and men's.

I'm pretty happy with the boots I got for the price I paid. My order came faster than I expected too. My only issues are that they all fit just a little big and that I never received a tracking number to know when to expect my package. I will need insole for all 4 pairs to make them fit properly. Also "wide calf" appears to have fluid meaning as 1 pair was perfect and the other is quite tight. Still, overall pretty satisfied and will probably order again.

Boots are as described, comfortable. I had to go up one size as they were quite snug. Would not be suitable for someone with larger than a 17" calf. Cute boots. Service on my exchange of size was excellent and fast!

I made my first order and when I received package it was distorted. I opened package to find the straps around boots broken and in bad quality. Just not what I expected. I spoke to customer service and I have experienced this in the past with other companies and same results. I expected more from the company, that's all.

Talk about annoying! I called in to figure out the logistics of a return. I was hung up on twice. When I finally go through, the lady didn't speak fluent English. It took 15 minutes for her to even tell me that the item was out of stock then offered a store credit. It not my fault that it's out of stock. That process took another 10 minutes. Won't be doing business with you all anymore. When you call in to speak to someone, you expect them to be very fluent and speak clearly. Then the background was ridiculously noisy. So unprofessional

I do not have an issue other than I find it takes a long time to ship or I should say the shipping takes a long time. I may just be so excited to get my items. I am impatient. Plus it is Christmas time. I love my boots I already have. I hope to see more wide leg boot selection in the future.

I am really not happy. When I order they subscribe me to the VIP program. Today I saw that they took 39$ on my credit card to give me a store credit. They never told me that they would do that and I didn't have enough money on my card so now I am in trouble with my institution. They don't want to refund me and to quit the VIP program you are obligated to call. I am not comfortable with that because I am French. Don't become a VIP member if you don't have money for them each month.

I am very unhappy with the JustFab site. I talked to a woman on the phone and told her to delete me off of her as I want nothing to do with the site. She never did after she told me she did. So I had to do it myself. And now I'm still getting emails. I want nothing to do with this site. So stop sending me emails. I've already been charged for using the account once when I used as a guest. Never again.

I really enjoyed my new boots (5 pairs in all) but about 3 weeks after I received my second order my credit card was charged over 50$ for some kind of a membership fee or something like that. I called JustFab and they reimbursed my credit card but it was a hassle and apparently unless you specify you will be charged this every time you order if you don't remove it in the first 5 days of the month or something like that. So I really didn't like that I will have to check every time I order something to make sure I am not charged this extra amount. I think it should be removed or I will not be ordering anymore. Other than that I am extremely satisfied with my purchase and love my new boots. All 5 pairs of them. So please remove this extra charge or I will not be ordering any more.

Amazing quality, looks the exact same as the pictures! Fit great, true to size and are very comfortable even heels! Shipping was fast and usually free. :) LOVE JUSTFAB! Just wish they could restock. I had so many boots I loved be sold out in my size. :(

My first order of shoes were too small despite accurate shoe size order. Then they charged my account for the month after I skipped the month claiming I did not when I know for certain that I did. Will be canceling my account.

I signed up in order to purchase a Project Runway jumpsuit. All my info was correct, including my address, and yet it was somehow undeliverable and returned to you at which point JustFab immediately restocked it, without contacting me about the inability to deliver - and when I finally called to follow up on it, I was told it had been restocked and the item was now sold out. Needless to say, I was livid to have signed up for your service only to experience such lousy customer service, and to have paid to be a "VIP" at that. On the bright side, your customer service rep was very helpful, and I was refunded both the cost of the item and the VIP membership, which I also cancelled. It's a shame. I was looking forward to using JF regularly, but felt like I'd been duped.

So I got my shoes a little over three weeks ago and I've been wearing them a lot. I love them but they're already starting to tear from the front and the heal and get ruined and I've been caring for them well.

I tried their PS by Just Fab and the pricing on the items kept changing during the checkout process. I've had to call them over 10 times to try to get it sorted out and was put on hold for over 20 min each time I called while they talked to a mgr. They finally agreed to credit my account the difference and then my credit card was still charged. I'm still trying to get my refund. I will be calling again next week if my credit card hasn't been refunded. This order was originally placed back in Sept and I can't believe I'm still dealing with it in December. The bad part is I like the product but their customer service has been a nightmare.

What I ordered came quickly and was what I wanted. I'm not at all impressed that you are charged monthly whether you order or not so I now have to stop payment on my acct because apparently it is very hard to stop this. If I wanted to spend over $50 a month on shoes I would but I don't!!!! So all in all processing was great, the actual site and its conditions are very poor and I know many that will not order from this site because of this.

I love JustFab and their products but I wish their customer service was better. It takes me a long time to get through someone. Also, it would be nice if they could just cancel the charge on my credit because I missed the skip button (I honestly don't know where it is and seeing as I have to call customer care makes it more difficult). Fabletics let me keep my account and refunded me. Otherwise love the styles.

I have ordered a few times from JustFab and thus far have had a great experience and have been very happy with my purchases. Great quality items, fast shipping, and no sizing issues! I have been getting compliments on my cute shoes & boots!

Ordered gift card 2.5 weeks ago. Hasn't shipped yet, emailed twice, called twice, no response to emails despite the guarantee of hearing back the next business day, automated phone calls were very unhelpful. Won't be using you guys again. I'm not asking for much, just a little bit of communication would be great.

JustFab's website is very explanatory and it was very easy to find an item I'm looking for. I've been a member since about 4 months ago and the discount was really cool to get, which is the only thing I really like, but I haven't gone and bought more yet since I don't really need it at this time. Even so, I was able to purchase new boots and they're good quality, amazing, and very easy to get. I love them.

It was easy to find anything I like in JustFab. My first purchase was buy one get one free. Apart from that, they e-mail me coupons all the time. I don't usually take what their style expert choose for me. I always change the style and I like all my items. The quality is good that's why I keep buying from them.

I've been a member of JustFab for a couple of weeks now. I like their shoes. I took advantage of the “Buy your first item, get it for $10.” That’s the only one I've gotten so far but it hasn’t gotten here yet. The shipping’s pretty long. They're having a delay because of everyone else ordering. But I get a good selection from their style experts and I like it.

I saw a pair of boots that I liked in JustFab. I've been a member for three months now and I like the deal that we get. I took advantage of the $19.99 deal and I also love the selections given by their experts. I bought a pair of boots from them and they were pretty good. However, I got my normal size and they were a little too big.

I've been a member of JustFab for two years now. The first pair of shoes that I bought from them was the one I was looking in stores for and I couldn’t find one that was in my price range. And I found one at JustFab and it was definitely affordable. Last month, I bought two pairs of shoes. I got a pair of booties and a pair of boots. And I recently had a get one pair of shoes and get 30% off another pair. My most favorite purchase is the boots I’m wearing right now. It's the first pair of boots that I ever bought from them.

Because of their deals, I purchased some shoes from JustFab. They are nice shoes and of good quality but they shouldn't have gotten payment out in my account that they weren't supposed to. I'm going to ask for it be sent right back.

I needed a pair of cowboy boots, and finding an item in JustFab was very easy. The only thing was that they don't carry a whole lot of wide widths in stock. Nevertheless, the item's quality is very good. Plus, I really liked the Black Friday sale too.

Have to say, despite my disappointment at the boots quick wear out, Samar from JustFab's customer service was very helpful and very polite! Prompt responses and eager to help! Thank you!

I bought one pair of shoes from them that took forever to arrive but they finally did. They then charged me three more times over the next couple months. I called and was on the phone with them for 2 hours trying to cancel my account or my subscription or whatever was charging me. All they did was hang up on me and not cancel my account. Had to get a new credit card and delete my PayPal account because of them. They are sneaky and not trustworthy. Would not recommend.

I have been a member of JustFab for a year now and I love the convenience of it. I got a $10 discount for the first pair of boots I ordered from them and at different times of the year, there were different offers. Recently, I ordered some fuzzies and they were $15. The selections are on point for the most part. I bought a pair of Ugg-type boots and a pair of knee-high boots and they're comfortable.

The boots of JustFab last for years and they had a good deal going on the boots. I just put on the website that I wanted boots, they popped, and I was able to go through many. However, I was a little confused with the last order I made, and they canceled my whole order because they didn't want a big item. Nevertheless, the items have been fine quality. My JustFab experience has been fine, and everything has gone smoothly.

I created an account with them to purchase a pair of shoes. The cost of the shoes were 14.94 with shipping. After receiving the boots I had ordered I was also charged an additional 39.95 for VIP member fee. This is an extra charge and unknowing to me that would be a monthly charge. All I wanted were the boots. Not a monthly charge. There should be many disappointed customers I'm sure.

A friend told me about JustFab, and I decided to make a purchase from them because there was a sale going on - who doesn’t love sales? I like the emails that they send to members because one could go to the sale. I like all the selections the style expert gives me. I bought two pairs of shoes and a tote from them and the quality of these items is great. I bought them for my mom and she likes it a lot too.

I suffer from rheumatoid arthritis, so it’s hard for me to get out and move about. Shopping at JustFab was real convenient for me and I love the boots I purchased. Looking for styles is easy. JustFab got the profile that pretty much loads things in reference to what I picked. The prices are good and there are no hidden charges. Sometimes if we get a gold membership, there's always something that we miss. With JustFab, if I don’t want to order anything, I can skip that month and I won't be charged. Even if I forget to skip it and they charge me, they give it as a credit so when I go back in to order, I haven't lost anything.

My experience with JustFab has been very satisfying and I’ve already recommended them to multiple friends. My daughter told me about them and I liked the big selection that they had. I've been a member on and off for 3 years. Mainly, I started with the boots and I pretty much only purchased boots or a purse. I like the styles of the boots and they really appeal to me. I’ve never had an issue with every boot I’ve ever ordered not fitting or hurting my feet. They’re comfortable and that’s really pleasing so that’s a big plus. My last purchase a week and a half ago was even a pair of boots. Also, I’ve always liked their purses and I’ve ordered multiple purses.

My daughter gave me a pair of JustFab boots last year for Christmas. I wore them, and I liked them so I wanted a different color. I ordered new boots a couple of weeks ago, and so far, I like them. I had to do a little bit of looking, but I found the style that I was looking for. I need an 8, but I can wear a 7 1/2. Unfortunately, they didn't have the color I wanted in that size. Now, the little decorative piece on the strap on the front of one of the boots I got a year ago broke. I just tuck it in. Other than that, I haven’t had any problems.

I liked the things that were on the JustFab website and looking for items there was easy. With them I can get two pairs of shoes for $40. Also, the selections by their style expert were pretty cool and they matched me. I really like the leather jacket and shoes I bought a month ago. The only thing I didn't like was that my shoes were a little cut small and I didn't know that I would need to get a bigger size than that. Otherwise, my experience was very satisfying and I would definitely refer someone else.

I've been a JustFab member for a couple of months now and I like how quickly I get my stuff. The only issue I have is when I tried to redeem my points or coupons sent to me, they don't go. I get the percentage off that's offered where they open my email but my points aren't taken when I go in to redeem and one of those was 40% off. Then I've gotten a couple of coupons because several of my orders have been delayed but I was not able to redeem those. So far I have one return that I have to do. I bought a handbag and I just didn't care for the zippers on it. Other than that, I've been very happy with everything.

My sister had ordered for me something from JustFab and she told me about them, and I like their boots, so I signed up with them. It was easy and cool to find the item or style that I was looking for. The only thing that I didn't like is they weren't accessible and it wasn't easy to skip a month when I was in a hospital. Other than that, I love being a member. I've been a member for a couple of years now. I'm very satisfied with them. I love the quality of the items that I got. I also love the selection of the boots. My latest purchase was those fuzzy boots that I just ordered a couple of weeks ago. I've recommended JustFab to my brother for his wife.

I love the quality and the style of the shoes in JustFab. I don't use the selections tool much selection as basically, I look through everything and it depends on what I'm looking for, whether it's for work or casual. I also like having the option to get a new pair of shoes or skip it. And I feel like my points are going up. One thing I'm bummed about was that I wanted this pair of boots and had them on my saved or watch list. I kept contemplating whether to buy them or not. Finally, when I went to buy them, they were out of stock. It's fully my fault though. So, I ended up getting another pair and they're super cute and I love them. My latest purchase was some super cute, light burgundy boots. The quality is amazing. They're comfortable and hold up fairly well. I feel like they're made really well at a really good price.

I've been with JustFab for two years now and I like being a member because of ease of access and the styles they have. Selections are okay, they regularly suggest items that appeal to me. Last week I bought some boots and the overall quality of the items were good.

I like the boots JustFab was advertising so I became a member about a month ago. I've made my first order and the pants I got were great, but I had to return them because it's supposed to lift my foot but they have some bump stuff in front and I didn't like the bump. Also, I just got a credit for not skipping the month. So I understand how it goes now. Although it would have been nice if they have some reminder or a little warning when the time to skip the month is coming up and they'd let us go ahead and make our choice. Still, the experience is all good and I'm sure I'll spend my money.

I ordered my shoes on the 30th and until today I haven't received my shoes. When I check my account it states that another 2 to 3 more days. On their site they state that processing and shipping takes 10 days. Processing takes 2 days. When you call they are very unprofessional. Can't even answer your questions properly.

JustFab has great deals. I liked them and joined recently. However, I wanted to see more of the long winter coats, but couldn't find much. But looking for items is pretty easy, and they are of good quality.

I've seen JustFab commercial a thousand times and then I needed some shoes. I normally go to different places but I don't see that much options so I tried JustFab. They have a lot of different choices and it's easy to find an item. I got a dress for $30 which I thought was a steal. Their style experts were accurate as far as picking what I like. I was a little hesitant signing up because when I bought online not everything fits and I had to exchange them because they were too big. But they were so fast and I appreciate that. I just printed up the label, sent the items to them and they're already on their way. I like that it's hassle-free. Overall, it's a great experience. They were really good at what they do as far as keeping a client happy.

My sister likes the shoes and stuff on JustFab. I've been a member for a month now and it was easy finding the items I was looking for. I also like the selections given by my style expert and I've used their special offers on $10 shipping, the $9.99, then the buy one, get one free. The last item I bought was a pair of boots and it came three weeks ago. It's nice quality. So far, my experience with them has been awesome.

I saw some cheap things that I wanted on JustFab's website, so I purchased from them a few months ago. The selections that were given to me and the quality of the items I purchased were good. I'd recommend them.

It was fairly easy to find items I like at JustFab. I've been their member for three years now. The VIP perks are definitely my favorite, aside from the actual pricing being affordable. I like shoes, and last week I bought four pairs and a scarf. They're of very good quality and they looked great.

I have had a JustFab account for a while now as when I first got it I never realized the catch of £35 a month if you forget to skip. But now it's December and I have been so busy I forgot again so now they have £70 and I can't afford that coming up to Christmas. I think the quality of their products is shocking. I ordered a pair of blue heels and they looked like I got them from a cheap shop for £5 not what I expected from the adverts showing beautiful well-made shoes. I believe this company makes its money off people not reading the fine print but also not remembering to skip. It has really upset me that a company is allowed to do this but also how they cannot refund that £70 that I could use on much more important things. I do not wish to order any more products off them but if I don't I cannot get anything for my money. It is just sitting there?

I found a cute pair of boots that I bought for engagement photos. I've been a member since Black Friday and I got a good deal from them. They were $15 plus shipping and everything. I would recommend them.

I didn’t realize that when I was signing up that I was signing up for the VIP thing, where JustFab automatically takes money out of my account every month. I was looking for a pair of winter boots. And I have to watch what I wear because I can’t wear knee-high boots because I’ve had knee replacement. I bought the boots that I saw in JustFab and they happened to fit just fine. I like them but it could’ve used a little bit more cushion in them. I didn’t have a problem with JustFab at all. I like their shoes, so far. For sure I’ll order again, but I just can’t afford the $39 every month.

I'm a shopaholic and I wanted to try purchasing with JustFab. It was easy to find what I was looking for. The credits were my favorite. I spent $11 on something that on the package should have cost me almost $300. I love the combat boots I purchased last year and a different pair this year. However, their selections have been hit or miss. Also, sometimes the items are good, and sometimes they're not so great. I bought a pair of shoes and the picture wasn’t exactly like the shoes, so they came out weird. The zipper is not always good and the picture doesn’t do it justice. They have to have pictures that show all of the shoes' or bag's angles.

I like the ease and fun of being a member at JustFab. However, they sell out boots really fast and they don't carry them back, so that's frustrating. I have a pair of heels I got from them and my daughter's dog chewed it. I want to get another pair but I can't get them anymore. One time I ordered a pair of boots and they sent the wrong color. They didn't know the person who I spoke to about it so I kept it. Also, I had one pair of boots and the heel snapped off when I was taking it off. I then ordered another pair and it was backordered, so I had to wait a little bit extra. But overall, JustFab have a good selection of wide calf boots and I have wide calf.

I liked the selections that JustFab's style expert gave me and the quality of the shoes I bought from them were actually really good. I was only a member about a month. I canceled it because I’m probably not going to order again. I had extra credit on there because I forgot to cancel it before the first of the month. So when I tried canceling online using the online chat, they said I was connected with a representative but I stayed on that chat for 30 minutes and they never responded. No one actually spoke to me because that is the way I was trying to end my membership, so I had to call.

I had a good experience with JustFab. I was just browsing, then saw boots that I liked. They were of good quality and in good condition. I canceled because I didn’t want to always have to be forced to buy something every month. But I would recommend them.