JustFab Reviews

I like shoes and saw that JustFab sells them for $39.95 and it sounded good for me. Since I became a member, I was able to take advantage of their promo where I got 3 shoes for $39.90. I like the items that their style expert chose for me - sometimes I couldn't find anything, but it works fine. So far, I like the quality of the shoes and bags that I've purchased. The bag itself is fine but the handle is paper-thin. So I don't really use it because I'm afraid it's going to break as I have a lot of stuff.

My experience with JustFab has been pretty good. I've been a member for a couple of months now but I've been shopping with them for the last two years. My only complaint is that some of the stuff are a little high priced. Other than that, everything's pretty clear cut and it's not complicated. Moreover, none of my purchases has fallen apart.

When I first signed up with JustFab, my first pair of shoes were $10 plus shipping and I was able to get what I wanted. There were also sandals that I liked that bought from them. JustFab has good quality. Also, the selections that the style expert gives are perfect. I wish I could keep up with the monthly fee so I can stay a member longer. It's a good company.

I was looking for boots one time and so I purchased from JustFab, which I heard about from a friend. I've been their member for 8 months and I don't have a problem with them quality-wise and shipment-wise. However I'm not a fan of their website since I don't find it easy to manipulate. It's not designed very well and I don't like shopping on it. I am getting ready to cancel my subscription after I used the credit, the only reason I've kept it as long as I have is that the girls at my office use it - I'll buy one and the girls get the free one.

JustFab looked like a great website and so I decided to give it a try. Yes I saw it was a monthly subscription site and I had decided I was just going to order a pair of boots and cancel the subscription, since I don't prefer these sites. They advertise on their website that you can call anytime 24/7 to cancel. Yet I have called religiously every day and haven't heard a response. I am truly disappointed because it looked like such a great website. Then I further went online and found hundreds of stories where people weren't satisfied. Wish I never purchased from them. Just as a warning you might want to do some research before you purchase from their company.

It was due to the two shoes for $39.99 that I purchased from JustFab, and have since been a member for two years. However, some of my shoe straps have broken. But overall, JustFab is good and consumer friendly.

It's easy to order. I've never had any issues, so I never had to send anything back. If I purchase an item, that's exactly how it comes. I had one issue one time with the sizing, but that was the style of the shoe. My daughter was able to fit it, so I didn't have to send it back. Also, it doesn't take forever to get here what I ordered. Even though it may say 7 days, I may get it within 3 days. I purchased a pair of shoes and a pair of sandals two months ago, and I love the quality. JustFab is Awesome!

With regards to their website I think they need to pay more attention to their customer support service. I don't think my issue would have been resolved if I hadn't of used this forum.

My favorite thing about being a JustFab member is the shoes, my closet looks pretty. They've got cute shoes, but you have to be careful of the sizes. I bought some white sandals that I've still never worn because they're just too big. Also, items were a little weak in quality. Any new shoes that I have purchased fall apart after a couple of wears. Though selections by the style expert were okay, some of them were just not on point.

I bought a pair of shoes since they had a promotional deal of buying your first pair of shoes from their website for only $10, which sounded pretty good. However, it automatically signed me up for their stupid "VIP Membership" that I didn't want at all! Now I will be charged $40 a month! I am so angry and to make it even worse, they do not answer my phone calls! I have called their (866) 337-0906 number SO MANY times and no one answers.

Having built up credit with JustFab without realising I decided to purchase several items that I liked. These arrived late and once I received them they were of a poor quality for the amount of money that I had paid - for example the sizes were too large and the shoes were stiff and uncomfortable. I therefore wanted to return some of the items. I took a day off work to wait for the items to be picked up however despite JustFab confirming that someone would collect the items that day, nobody turned up. I therefore had to get another label and I dropped the parcel off the next day at a local pick-up point instead. I sent the correct items back in line with the guidelines. After a few days I received 4 emails stating that the items had been received and that I would get a full refund in 7-10 working days. It has now been 15 working days and I have still not received a refund.

Once I understood how JustFab works, I liked it. I thought it was cool to set some money out aside and do some shopping. I just have to look on their site and sometimes I can find some good deals there. I haven’t bought anything this past month because it hasn’t really been in my budget, but I like a lot of the stuff that they have on there. The last items I bought were two pairs of shoes and a romper. So far, I still have the items that I got from them - they have lasted. Unlike some things wherein they dye out once you wash them, the romper that I got is still black after I have washed it a few times. It's still good.

I have been trying to access the Justfab website but this is what is popping up: The requested URL was rejected. Please consult with your administrator. Your support ID is: **. I do not know if this is deliberate so that I cannot skip the month online in the VIP account and they charge me 35 pounds.

After posting this review the company told me, they would be in contact. They refunded me the amount I was charged and ensured that my membership was cancelled.

I'd like to cancel with JustFab. I've been charged probably three times already for the $39.95 and I have no idea how to make it stop. For the price, you can't expect them to be like Louis Vuitton. But they've made it easy to return items. I got a pair of shoes and didn’t realize that they had gold on them so I exchanged them for a different pair. What I don't like is you get charged every month whether or not you order anything. It's not easy to put your orders on hold and say you don't want to order every month. I don't even know how to do it. There's not an email reminder. Other than that, everything's fine. I got a shirt that was cute and three pairs of shoes. JustFab's concept is good as well as the customer service experience, but their program isn't for me. I don't buy shoes every month. I have a whole closet full of shoes.

I was looking at JustFab's kids stuff and bought some things for my daughters. I then decided to check for myself and saw some flats that I can't find in the stores so I decided to buy three pairs. I've been their member for three months now and I'm happy and very impressed so far. The quality of their products is better than I thought. I haven't made any purchases since the initial one but I'm waiting for cooler temps because I wanted to buy some boots later on.

I purchased from JustFab because of their choices and price. I've been a member for a year and the free shipping is my favorite since I didn't want to pay extra money. Moreover, I've also taken advantage of their half price special offer. Most of the items I purchased have a nice quality, but not so much on jewelry or accessories. I tried so many times and I end up regretting that. But shoes and bags have good quality and I even have a nice pair of jeans that I liked. Overall, I'm happy with JustFab but I won't recommend it for everyone since they lack some things.

The shoes on the JustFab commercial seemed very pretty that's why I decided to purchase from them and I've now been a member for 4 months. It's very easy to find the items I'm looking for and I like the style selection each month - it's very accurate to what I would normally wear and the quality is good.

After putting my review up on this site, I feel that I have been heard and helped out. Thank you!

I kept seeing JustFab come up on my Facebook, and I would look over it and read it. All I could see is where it was buy one pair, get one free or there was advertisement. But I didn't know what I was getting into with them. I didn't quite understand it and kept seeing all these charges on my credit card. So I finally called them and they explained it to me that I've ordered three pair of boots from them with the wide calf. But I can't wear them, they're too big. I didn't know about the return policies and I don't know how I got myself into it.

I liked some of the shoes that were on TV and the purses on their website. It's easy to find the items that fit my style. I've been a member for four months now and my favorite thing about it is the deals. I love the shoes that I purchased, they have good quality. But I'm not a fan of the selections that my style expert gives. I don't bother with it and I just go searching to see what I can get.

I have two accounts with JustFab and I've had a great experience with them. I had to return a couple of things because they haven't fit, and then one time, a shoe broke in the middle of the street while I was out with my friends. It was pretty bad, but JustFab put a rush shipping on another shoe for me and I got it two days later. They're very nice and swift about it, so I still continue to order from them but sometimes I can't log on to their site. I like the discounts that they offer, and I had used their “buy one, get one 50% off” promo. I got ten shoes at one time because they had that good deal. I also bought some shiny heels and it’s cute. The quality of the items I've purchased are pretty good except for the one that broke. So far, I've already recommended JustFab to a bunch of people.

I've just been a JustFab member for 3 months now and I like everything on there especially the shoes. I bought some a month ago and I was expecting the worst quality but it came out nice.

JustFab charges you every month, if you don't click the "skip the month" button. The company promotes that you have three options to "skip the month" and sends out emails each beginning of the months to "remind" you about the fully new boutique ready for you to shop. The issue is that, I rarely receives any of the emails and I keep getting random billings and somehow I end up with 8 credits on my account. 8 credits at $40 each that is $320 total amount being taken out from my account without me buying anything. Now, let's break down the shady part of JustFab. First of all, the company website states that members are free of penalty to cancel their membership. However, when I asked customer service rep, they told me my credits are irreversible and in return would gladly compensate me a free 2nd day shipping. Seriously? Since when is a free 2nd day shipping the same value as $320?

I've been a JustFab member close to a year now. In the commercial there was a pair of shoes I liked and thought I'd pick it out. That's how I first heard about them. I love the style selections provided by my style expert. They're great. I order shoes from them regularly and saves me a lot of time. A couple of months ago, I purchased a pair of wedge and heels for work. They're really good quality especially for the price.

There was "buy one get one free" so I decided to purchase from JustFab. I was a member for a couple of years, and then I disconnected and joined back again. The selection given by the style expert sometimes appeals to me. My last purchase was in April and the quality of the item was okay. I would recommend JustFab to others although it depends on what they are looking for.

I was unaware that making one transaction with JustFab enrolled you into a monthly subscription where they automatically deduct money from your account. Once I became aware of this after many transactions being taken from my account I contacted their customer service. Customer service seemed extremely helpful and nice stating that they would refund partial directly to my bank account and send me a check for the rest. This happened May 8th. I did receive the direct deposit, however have not seen the check. The check was promised to arrive within 12 weeks. It has now been almost 16 weeks and I have still see nothing. I have called their customer service 3 times now. First call was at 12 weeks and two days which Rachel at customer service assured me that it was on its way and would be no more than 2 weeks. But she doubted it would even take that long.

I've been with JustFab for 2 years. It's been a hit or miss with them. It either fits perfectly or it doesn't, and I never have time to send anything back. I've gotten some really great shoes and not-so-great shoes from them as well as cute outfits and jewelry. Quality-wise though, the jewelries could be a little more heavy duty. However that's the gamble you get when you buy things online.

When I went to check JustFab's website I saw some things I liked and the price was reasonable for me so I decided to buy. I've been a member for a month and it's been good. They have some great deals and it's usually in the holidays. So when I have some things to buy there but are expensive, I just got to wait for the sales and I'll try to shop. There was an instance when I bought pants that I thought was real jeans and white but when it came, it was kind of silky so I exchanged it. I also did this when the pants are a little bit bigger. Despite the returns, my experience with them was fine.

JustFab selections have been good and I've seen some shoes that I liked. I can take the survey and tell them what I want. It's been good because if I don't like it, I can tell them to send me other options. I also like it that I'm not obligated to the monthly charge. If I don't have any to spend, I can skip it and I can still come back even if I skip a month.

I've been a member for 5 months now. I always forget that I have JustFab until I see that it comes out of my account every month. I was able to get two shoes the last time because I had so many built up. I ordered a couple of pair of heels and I haven't worn them yet but they look like they're great. My only complaint is that they never had my size and the stuff that I want.

It took me a lot of time to find boots and JustFab had the kind that I wanted. I thought they're pretty, has good quality and very comfortable. Also, the selections that the style expert gives were pretty nice but I mostly like to go through everything though. I like what I purchased and have recommended JustFab to many friends so far.

I've been a JustFab member for a few months now. I like their suggested items and my purchases have been pretty great in terms of quality.

I like the boots I bought last month in JustFab. I was nervous initially thinking they were gonna be crappy, plastic and hurt my feet. But they're actually extremely comfortable. The prices are not that bad and it is easy to find the style I am looking for. I don't even use my little boutique. I just scour through every single shoe.

My friend told me about JustFab and I saw some cute boots online. The selections from their style expert were good and they definitely appeal to me. Moreover, the items I have received so far have very good quality.

I purchased from JustFab since they were offering 2 pairs of boots for signing up for VIP and I already was subscribed to a few makeup subscriptions. I've been a member for less than 2 months and I like them a lot. So far, I have bought a pair of shoes and got half off on another pair of shoes. However, the selections from their style expert is a hit and miss.

Dealt with customer service rep Clarisse. She resolved everything for me and was very helpful.

I bought heels from JustFab and received them in the mail. The heels came apart on both sides and this brought me down a little bit. I don't know if that's how they were supposed to be glued. This happened again and for both times I didn't call. For the price I paid for, I didn't complain thinking it was a good deal. They were awesome, very comfortable, and nice. I really like them however I cancelled my membership because we were saving up to get a house.

I just found a charge on my bank statement I didn't recognize and called the number. I was told it was JustFab and that I ordered 2 items in Oct. 2014 and that I called back in November regarding a charge, but then agreed to be charged every month and earn "credits." I told her I did not agree to this, I would never agree to have $ taken out of my credit card and get charged interest every month. I said this money has been taken without my authorization and I want a refund. I asked if the call was recorded and she said, "Yes." I asked for a transcript of the recording.

I’m a cancer patient so I'm at my limit at what I buy. I had to get a bunch of flats that I could walk easy in and JustFab has a great product. I've bought a few things from them for my child too. My child agrees they have awesome quality. The shoes are very, very comfortable. Everything's been good including the prices.

They have good style experts and they show me everything. I did want to opt out of the billing every month when I buy something. Not at $39.95. But JustFab's items are good and I like it when they come out super fast.

JustFab has a nice selection and good prices. My style expert has wonderful selections for me and there were lots of choices. Good quality items made from durable materials!

I've been with JustFab for four months now and I like the style of shoes that they have. I also like the selections given by my style expert. The sizing is difficult, but the quality of the items I have purchased from them were good. So, I'd recommend them.

I was looking for a pair of boots and found a really cute pair at JustFab. I haven't had a chance to wear them yet but I like them.

My friend told me about JustFab, they get $10 for recommending the company to others. I looked through their website and I liked a few things so I went ahead and made a purchase. I've been their member for probably 2 years and the ability to look at different styles each time is my favorite part of being a member. If I have time, I'll browse through random things and I end up buying something. I also like that I'm able to skip and that they give me more time to shop even if I don't purchase anything for the month. Furthermore, they have a very fast delivery. I like the shoes I got from them, they're exactly how they are in the pictures. I'd recommend JustFab to a friend.

My sister-in-law told me to look at JustFab shoes. I really like them so I bought from them and has been a member for close to a year. It's very easy to to find styles that I'm looking for and a style expert gives me pretty good selections. I feel that my purchases are of good quality, too. I'd recommend them.

I always get updates by being a member with JustFab, and they also send me coupons and credit-wise stuff. The items I purchased were of good quality, and they last long. I’d recommend them.

My friend got a couple of pairs from JustFab and she really loved it so I tried them. I really wanted some boots and when I went on their site before it was hard to find it but they've put up a boots section so now it was easy to look for the item. There are some selections given by my style expert that I really want to wear and I was also hoping that I'll get more casual shoes. Their shipping was fast, so overall I love my experience with them.

The items I've purchased from JustFab have pretty good quality, I like my style expert's selections. However, I've been having trouble with skipping the month in order to not get anything that month. I haven't been able to find it on the webpage and I don't know if they changed it. So then I just let it go or tried to do it the next day, and the next thing I know it's already been taken out of my account. I've called several times already, about two times to see if I can get the refund but it is a little inconvenient that way.

I like their shoes and decide to purchase from them but the last 2 months, I couldn't "skip a month" and they charged me $40 for each. It's really easy to find the item that you like. The quality of the product, the selections that the style expert gave, as well as my experience with them has all been good.

I'm a shoe and boots freak, and JustFab has a lot to choose from. As a member, I like that I can go on their site and know I'm gonna get what I want. Their selections are very right on. It's very easy to find the style that I'm looking for on their website and every item that I've purchased from them are holding together excellently.

It’s easy to find the styles that you look for in JustFab. I've been a member for two years and my favorite thing about it is the monthly reminders to shop. I usually browse the selections that my style expert give but the difficult part is narrowing it down to one pair. I like all the things I purchased from them, they're good quality. And I have a pair of their denim jeans I like the best. I would recommend them to many friends. They’re perfect.

I love JustFab and I’ve recommended it to a few of my friends. I've always had a good experience whenever I order anything from them.

I like JustFab. Their boots are nice and I like it. I also ordered some clothes through them such as jacket for the fall, but I haven't tried it yet. Sometimes I forget to go to their website before the fifth and they'll take out money. They don't take it and keep it. They put it as a credit and I can use it. So, it's like a clothing savings account. But if I go on their website before the fifth, they won't take out $40 because I usually say that it's not in my budget for this month.

I signed up with JustFab for the points. As I was checking stuff out they had the pair of shoes that I liked, so I had an order done. The boots that I bought were knee-high boots. The leathers on them cracked and so they lasted me one winter. By the next winter, they were completely cracked so they were useless. Some of it are too small. My experience with them is indifferent, but if you see a pair of shoes you need for or something you like, go ahead and try them.

THIS IS THE WORSE COMPANY I HAVE EVERY HAD TO DEAL WITH. This company is a real SCAM. They have taken money from my account for a number of months, despite me NOT wanting to buy their products. They refuse to give me back all my money. They have given half, closed my account (on my request)... What I want to know is if they could refund half, why couldn't they refund all of it... ridiculous company. I have been advised me to go to the consumer affairs in the first instance!

I’ve been a member with JustFab for half a year and I’ve been able to take advantage of their VIP membership and $10 special offer on flats and sandals. Last night, I bought four sandals and they’re good, but my favorite purchase so far were some boots that I got from them. JustFab is really good and has a lot of variety.

I’ve been a member of JustFab for a year and a half now, and it’s very convenient. I don’t have to go anywhere to get shoes. The selections given by the style expert are usually spot on. And I’ve had a lot of coupon codes sent through my email, and also got a $40 credit. I ordered a pair of blue heels and flat boots two months ago, and the boots were my favorite. Every pair that I’ve ever gotten from JustFab had always held up and was of very good quality. I’d recommend them.

I bought two pairs of shoes from JustFab for $39.95. I love them, they're fine. It's my second month as a member and my favorite thing about it is the prices, I’d recommend it to my friends. Overall, I’m satisfied.

My coworker is a JustFab member and we were talking about it. She was telling me she had several shoes that she ordered from them. So, it prompted me to check it out. And now, I have been a JustFab member for a little over month or two. It's very easy to look for the item or style I want and their style expert provides selections that match me up pretty well. In fact, I have several shoes from JustFab and I love them. The shoes are inexpensive and I am very pleased with the quality.

Hated the experience. The shoes were great but not informing me that I have to do something every month then taking £35 out of my bank is disgusting. I am a single mum and needed that money. I've only been signed up to the website 2 weeks!! Won't be ordering again unless it gets sorted!

Firstly, be clear the items on justfab.com are NOT well made. You think $39.95 wouldn't be so bad for something decent. However you're paying $40.00 a month for cheap looking, cheaply made, flimsy, not made to last, on par with rue21, Image, Ross, etc, etc. I have returned almost everything I've received and was unable to secure a refund in the form of actual money. I was issued store credit. In the meantime I asked them to please remove me from the VIP program (automatically debits $39.95 monthly). Since I was removed from the VIP program, the cost of the items went up. I am basically having to pay extra, per item, on top of what they've already charged me through monthly debit, to simply use the store credit I was issued.

JustFab is by far the worst subscription company I have EVER had the displeasure of working with, which is truly sad because in the past I never had an issue with them, but this time around starting a new account came with one too many complications. I opened a VIP membership to order my sister a 16th birthday gift. I ordered the item, my bank account was charged, and I received a confirmation e-mail. Several days later, the item had not shipped, and by happenstance at the local mall I found a gift that was much better suited for my sister. So since the item I did order from JustFab wasn't shipped or even processed yet, I called JustFab and expressed my wishes to cancel my membership and cancel my order.

I saw JustFab on a TV commercial and I checked them out because it seemed a really good idea, fair price and good selections. They had a pretty good variety so I've been able to find the things that I've been looking for fairly easily. I've been a member for over a year now and my favorite thing about being a member is the free shipping. I also like being able to skip it but I get upset when I get charged for forgetting to skip it. I wish they would send us a reminder. I also don't like that I have to call them to cancel. My friend wanted to cancel and she was on hold for 50 minutes. I hope they have an easier cancellation. But I like the quality of the items that I purchased. They're comparable to other shoes that I've bought from other brands. I couldn't tell the difference.

I bought from JustFab when I saw a pair of boots that I wanted. I've been a JustFab member for a couple of years and I like that they offer the option of skipping a month if I'm not purchasing anything. Most of the time, their style expert offers me selections that meet what I like. And the quality of the items that I have purchased through them is excellent.

Nothing but problems. I moved recently and they sent the order to the wrong address. I was told that I had to contact FedEx to change the shipping. Of course, FedEx is only allowed to change the shipping address BY THE SHIPPER. They still haven't managed to get the billing address correct. I returned an order weeks ago and have never received the member credit.

I've heard about JustFab through a college friend and it was the deals included in the monthly subscription that made me purchase from them. I've been a member since February and I feel that even though I don't know how the shoes would fit, it was pretty easy to look for the items and styles I want. I like that I have the option to change the styles from office wear for work to sandals and flats on weekends. The last purchase I had was a pair of tan boots. I really like them and I wear them a lot lately. They're nice, comfortable and worth the price.

Husband called to cancel in the end of July... but we were still charged for when everything should have been cancelled. He said he was told that everything had been taken care... I will be contacting them in the morning!!

I like JustFab. I don't buy everything from them all the time, but I've bought some shoes, handbags and clothes for the kids, and it's good. My kids are quickly outgrowing the JustFab clothing line and want other stuff but it's been great. You get what you pay for - the quality is as good as you could possibly expect for the price.

One of my girlfriends told me about JustFab. I like the convenience and price so I purchased from them. My last purchases were a dress, a pair of shoes, and a bag and my favorite was the dress. I find the quality of the shoes to be better than the handbag quality though. Other than that, I recommend JustFab.

JustFab's prices are decent so I went ahead and made a purchase. Finding items was easy. I get free shipping, good deals (like two pairs for one price), and regular suggestions by my style expert that appeal to me, plus good quality items, too! I recommend!

I took out an account with Fabletics around a month ago and bought some fantastic gym gear, the clothes are great and comfortable for a great range of sizes. However I am going through some financial difficulty and unfortunately had to cancel my account. According to the terms and conditions, accounts can be frozen or cancelled between the 1st-5th of each month, so I promptly called the customer service line on the 5th of this month, I explained to the woman on the phone my situation and how I would like to cancel my account, she was polite and obliged.

I was a member of JustFab for two years at most and finding the style or item I'm looking for was pretty easy. I mostly bought purses, which always get compliments, and got 1 or 2 pairs of shoes. The quality of items were pretty good. I liked the free shipping and the discounted price, which is the biggest thing. But I'm no longer a member right now. I got tired of the monthly where it collects credits from us that we can use. I'm not a really big shopper and there are times when I don't want my money to go to that every single month. It might have helped if JustFab would've sent out email reminders so I can remember to skip it -- if I want to -- because most of the time I would either forget or it would already be past the date, and I could go where shoes are cheaper.

My last purchase was two pairs of wedges - hot pink ones and the snake skin wedges that were like gladiators. I like the selection of shoes JustFab has, but I like to see more styles of wedges since those are shoes I can wear with any height. And now flat shoes are being added to my collection and I'm not happy with it because I don't like flat shoes at all. But it wasn't a big deal. They selected good shoes. As for the quality, I still have all of my shoes in great shape. I haven't worn them all.

They stole hundreds of $ from me - after I had been a loyal customer for years. I signed up for JF years ago when they started. I loved the business model - monthly enrollment, ability to skip, items tailored to me, etc. I have pretty much always been happy, if not impressed, with the quality of the items. I always had a positive experience with customer service reps -- even though I found it a bit outdated that I had to call for certain things, and hold times can sometimes be cumbersome. Over the years I have had a few returns for refund or credit and those went smoothly.... Until recently.

A certain style that I wanted was in JustFab so I decided to purchase from them. It was easy finding the style I was looking for. And the quality of my purchase works just fine.

I ordered something from Justfab a few weeks ago. The tracking number I received says that the package has been delivered but I did not receive anything. I have emailed them 2 times with no reply although on the websites they said they will respond in 24 hours. One other thing, I did not realize it's a subscription at all. They certainly do not make this clear on the website. The only reason I found out about it is because I went on the website so many times to write to them about my missing package. Was definitely surprised to find out they were gonna charged me every month! And the only way to cancel it is to call them???

Poor customer service. I called because I forgot to complete the monthly purchase. The rep was talking and talking not hearing or providing a resolution. On top of that the rules of the membership are ridiculous. They draft money from your account and you are not able to purchase any specials or use part of the rewards. I never could use the credit because of it and if you cancel your membership you lose your money!! I am so frustrated with this company. :-(

JustFab's goods come on time. I still have my shoes and bags, which are lovely. The only thing that I don't like is sometimes I forgot to skip a month and they come into my account.

The purse I got from JustFab has good quality but I wish it had some compartments in it since it was one open area. After I got a purse I didn't need anything else so I tried to cancel it earlier and they make it almost impossible to do so. It offered me $25 to stay on but I haven't gotten back on since then and I read online about different people having issues trying to cancel but couldn't.

Didn't enjoy my vacations because of you guys. You are just the worst company to email your clients to skip the month, to remind your customers about issues, about fees. You are the worst company to email your customers back. I have never, ever been so angry and so unhappy with a company before. Not even a call or a email.

My best friend told me about JustFab so I joined, too. I have been a member for seven months and their shoes are my favorite. The quality is great. But my boutique always suck and I always have to go through everything and look for what I like.

I am planning to cancel my account in JustFab because it's not working for me and I am not very happy with it. They don't have newer styles and they are not very trendy anymore, so it's pointless to be paying them.

I purchased from JustFab because I like their styles. I've been a member since April, and if I'm not ready to shop, I could skip as many months as I like. My style expert recommended good selections and I love the quality of the items I've purchased. I like JustFab -- their customer service is pretty good and they help me out.

Finding the style I'm looking for is not hard, all I had to do is put in my interests and what type of shoe I like, and all these pop ups of different shoe types come up. It's really nice and cool. I'm a shoe fanatic, and I love my shoes. I'm happy with what I got. I love it when they give a discount, helps me out a lot when I need a pair of shoes for a special occasion. I like going to the site because that keeps me from running from store to store. All I have to do is get online and see exactly what the variety is, then it's mailed to me in a matter of days. The style expert is on point, she brings up everything that I do like. When I had to return a pair I bought before because my ankles were too fat, and the shoes did not have an opening buckle to give extra as far width, they allowed me to do an exchange which I am happy about. I got another pair which was sent in a matter of days, it was really quick. JustFab, I highly recommend!

Ordered a pair of shoes, they came and didn't fit. Organised a return - the courier didn't turn up. Organised a second return - the courier didn't turn up. I contacted JustFab and basically said, this is not on - I've waited in two days for this to be picked up and was basically told that I can take it to a shop for it to be picked up there. IF I WOULD HAVE WANTED THAT OPTION I WOULD HAVE CHOSEN IT! So eventually, a few days later it was finally picked up! So I'm awaiting an email for confirmation that they have received it. I spoke to a lady on the live chat and she said it can take up to 14 days. Again, I waited... And still nothing. After a month went by it was around June time, I have probably sent 2 emails. And they said they are having a few backlogs of things to sort out etc.

When I called to get help on my return, everyone was helpful. I'd definitely recommend JustFab to a friend.

The thing I liked about JustFab is the price of shoes are nice. I also liked that I can always shop online. I had a good experience and I would recommend them.

My JustFab experience was okay outside of not being able to use my credit. I was purchasing 4 items and it was telling me that I could only use 3 credits because it would have been less than the total credit amount. I think that they should change that so that the person is not being billed another $39.95 but then they have a credit in there. That's ridiculous to me. It did not make sense that I make three payments in, and then could only use 2 and I would have to pay more to them, and they have our credit there. That upset me so that's why I cancelled the membership.

I love JustFab.com, their boots and sandals. My boots are so comfortable and the leather is so soft. I'd like to get another pair of the ones that lace up on your legs. I would recommend them to anyone. I've already told my granddaughters about them and I said, "Man, you can't beat a deal like that."

I was looking for shoes and I liked what I saw from JustFab, so I decided that I'd sign up for it. It's been a good experience. I usually have to skip because I don't have money right now, but I like every single thing I've gotten. A couple of months ago I bought a little bootie type thing. Quality is good and I wear the items that I purchased all the time. I'd recommend JustFab.

JustFab had a good deal to get people to join the VIP program so I purchased from them. I purchased a couple months ago because I was trying to use up a credit. I bought a dress but I returned it. Most of the quality has been pretty poor but there have been a couple of exceptions usually on clothing or shoes.

I joined JustFab right before Christmas of 2014. I like that the price is fair but I didn't realize that it was a membership thing so I cancelled because I can't afford to do it all the time. In that time, I've purchased a pair of boots with wide calves because I have big calves and I only wore them 3 times before the zipper messed up.

I like being a member. I've been a JustFab member for about a year now. They have good quality items.

My girlfriend ordered shoes from JustFab for Christmas for me a few years ago, so I looked into it. I thought it was a cool concept, so I joined as well. I usually don't go by the selections given by the style expert as I don't have any preference in style, so I just look at all of their items and pick what I like. I would normally get a purse or a pair of shoes at 39.95. I like that I can order and have it taken out of my credit card and get it shipped. The quality is good, but not great. I had one pair of shoe that I wore often and they broke pretty quickly.

Overall experience with JustFab is fine. The quality of the items is amazing and I would recommend them.

I have heard good reviews about JustFab from a couple of friends who are members, so I decided to purchase from them. I have been a member for about a year as well, and have taken advantage of the reward points that I've got for each purchase and then redeem them for jewelry or nail polish. It was pretty easy looking for the style I was looking for. My last purchase were for a pair of flats, and I love them.

The quality of JustFab's items are fine but my friends and I don't like that we need to have subscription.

My last purchase was last May and it was for a pair of sandals. The quality of those sandals was good.

I am very disappointed about my order that I received today. The 3 items I purchased look so cheap qualities comparing to the pictures on the website. Although I was so excited when making my order few days ago and I recommended my friends to check the site out too but now I am going to return them.

I'm a JustFab member for two months now after seeing their commercial. I have purchased shoes from them that I like. The last thing I bought was a purse, and the quality's okay.

I wanted to try purchasing from JustFab because it's easy to find for the item or style that I was looking for. However with my first purchase, I ordered two pairs of shoes and one of them came in the wrong size. I just let it go and after that I haven't had any problems.

Recently, I tried to make a purchase because my card has been charged twice but it wouldn't let me. I have two different accounts with two different emails but the same credit card. I've been with JustFab since 2012. I like the sale items, the buy one, get one half off or the buy one, get one. I like the shoes but I have difficulty finding one since I wear a size 11 and have wider feet. There were also a couple hits and misses when it comes to the quality of the items I got, but I'd recommend JustFab to everybody.

I love JustFab. I got a slew of boots and purses from them. The only thing that I don't like is that sometimes I don't have time between the 1st and the 5th to opt out and they charge $39.99 out of my bank; they should give you a little more time because I get wrapped up in things and I don't remember. Aside from that, everything else is just great. I have recommended them quite a few times already.

The offers they have are interesting but I stopped being a member because their customer service was horrible. I called about a complaint I had and the lady from customer service kept hanging up on me. So I cancelled all my accounts with them.

I purchased from JustFab because of their different styles and the fashion. I've been a member longer than a year and JustFab had really good deals on the shoes. The last purchase I had was a pair of white shoes and some clothes and they had good quality.

The shoes that I bought from JustFab are very sturdy and comfy. I also love the items that their style expert suggests. I recommend JustFab to everybody whenever anybody asks. Too bad I haven't shopped there in a while because my card is messed up.

I found a pair of boots that I absolutely had to have so I purchased it from JustFab. I've been a member for a few months but haven't found anything else that I've had to have yet. Also, I don't do heels and don't get dressed up a whole lot. It's pretty much boots, tennis shoes and flip-flops most of the time for me. But the quality of the boots I bought was awesome.

Products were kind of cheaply made but they were still good for the price.

I don't like to go to the mall so I took to JustFab. It's been six months now that I have been their member. For my last purchase, I didn't even remember that I had the account and bought ten very pretty shoes because I had that much points built up. I love all the slippers as they're nice.

My experience with JustFab was good. But I had to cancel my VIP membership since they go into your account and take money out of it once they notice that you're not shopping for a while to get you to come back and shop. I don't like that and they cannot force someone to shop. Nevertheless, I'm not angry because when I told them that I need my money back in my account, they didn't argue and they did what they're suppose to do. The money was back in the account the next day. Also, they don't make the shoes the way they're supposed to make it since they make it tight like it just fits. They have to make the shoes with some more room. Overall, they're a good company but they also need to better the sizing of their product. In addition, they need to specialize in wide width shoes too since a lot of people love their shoes and it would be a blessing for a lot of people. JustFab is only specializing in medium-sized shoes and that's not right.

Some of the shoes from JustFab are still too high for me, I like the medium heels. I just sent back a pair that seemed like they were too far, but didn't see that I got credit for them online. I have also contacted customer service about this issue but never got a response back. I didn't have problems other that this one experience.

The shoes are kind of tight but I like JustFab's shoe selection and their purses. I also like that I can choose when I want to get my shoes. I’d recommend them.

I haven't been impressed with JustFab. I love the first boots I got early on which is why I joined JustFab. I wanted some boots but there have been no boots in my size even though they have cute boots. I look at it and there's nothing else I really want.

It was due to JustFab's promotions that I decided to purchase. I've been a member for a year and I like their exclusive deals. A month ago I bought sandals, and they are my favorite. Items are all very good quality. However, I've had to call a few times to get stuff right. But other than that, it was all right.

I was trying to shop around and I went on JustFab's site and I saw some nice things that I liked so I bought some stuff. I've been their member for three or four months, but the selections that are given to me by their style expert does not appeal to me so I'm going to stop shopping there. In addition, I don't feel the quality is good and usually the sizes don't fit. What I see online and what I get are usually not the same on most of the items.

I like the service, but the clothes/patterns seem to be on the cheap side. Especially for the prices you post items at.

I thought of purchasing because JustFab has low-priced sandals and heels. I've been a member for three years and I like that I can shop for shoes online. The price has been consistently the same and I'm glad that it hasn't increased. It's good quality shoes and there's no hassle returning items. So far, there's been a couple pairs of high heels that I love to death which are also very comfortable. I've had them for two-and-a-half years and they've held up which is nice.

We cancelled our JustFab membership because my wife didn't like the quality of the material.

I liked some of the shoes that they have, and was a member of JustFab for six months. The quality of the items I purchased are very good.

About two months ago, I got a purse from JustFab and its quality is great. I've been with them for about nine months and it's easy to find items that I'm looking for. However, I'm having trouble forgetting to skip months.

JustFab is definitely one of my go-to shoe sites. Finding the style that I wanted was pretty simple. You click on the different kind of silhouettes that you want. That's the shape of shoe and then since you can put in your shoe size and the height of the heel you want, it makes it easy to find exactly what you're looking for. I'm bipolar in my style, so it’s really hard to calculate what I feel like but the selections given by my style expert was spot-on. I was able to narrow down to one pair of boots during my visit to the website and so I got them. I got another pair for my brother’s wedding.

I love JustFab and my experience has been great. They had a great deal and I saw some shoes that I like so I ordered from them. I've ordered a few bags since. I also took advantage of their 'Buy 1, Get 1 Free' deal when I signed up. I bought a huge handbag from them which everybody loves. However, it seems like it is made out of some flimsy material but it didn't change the way I feel about JustFab.

I have been a member of JustFab for a year. They had nice stuff. Last March I bought a purse as a gift for one of my friends and the quality was good.

I love heels. I was on the internet and looking and that's when I ran across JustFab. Also, a couple of folks I know told me that JustFab is the best place to get my heels from. They're cheap. You can't beat two pairs for $39. I've been a member since last year and I love the quality of the items that I've purchased and received.

I've been a member of JustFab for two years. My friend referred them to me. I love shoes and $39.95 worked for me. The best thing about being their customer is the ease of getting the shoes and the quick shipment. The quality of their items is so far so good.

JustFab had a special where if I sign up for the VIP membership, I can get a pair of shoes for free so I became a member. I bought two pairs of wedges last June. They’re really nice. One of them was a strappy shoe -- I like it!

Of everything that I’ve purchased from JustFab, the smallest they go in some of the heels are size 5 but they are really sized 5 ½. I can feel them, and they don’t look big. And some of them it’s like a 5 1/2 but they fit more like a 6. Since they’re cute, I don’t want to return them and so I’ll keep them and try to put little padding in the shoes. But other than that, I’d recommend them.

I like the flat sandals that I bought from JustFab. I haven't worn them yet but I think they’re good. I heard about them from a friend and I have been a member for a couple of months now. It's been fairly easy to find the item that I was looking. So generally, it's pretty good and I like it.

I won't be ordering any more shoes from JustFab. The rubber part on them were very flimsy which is probably about to break. I would take them to the shoe people to see if they can get them fixed.

I love everything that I get from JustFab. I have been a member starting October or December of last year and I purchase from them because of the styles of their products. I have also taken advantage of their specials. My last purchase was this week and it was a pair of shoes.

I thought that JustFab's advertising was a little misleading and I didn't really care for that. I did not have a good experience with them.

I got some pairs of boots from JustFab in February and they are of very good quality. I purchased from them because of the pricing and the quality. Their style experts are right on point with things, the selections they give are good.

Last purchase from JustFab were shoes - some are of good quality, some are not. But their customer service is fine and I am overall satisfied.

I saw JustFab online and I like the deals on their website so I decided to buy from them. I purchased a pair of boots a couple of months ago and they're really good. I have been a member for about eight months and I have taken advantage of some of their special offers. The selections given to me are good.

I love shoes and JustFab has a reasonable price but I have not been able to find my right style. The style experts are giving me the available selections and it’s just not my needs. But the quality’s been good and I would recommend them.

I ordered a dress and a coat from JustFab. It was something that I thought that I would like, but didn’t. It was very cheap-looking to me and poorly done. And the shoes I had ordered from them were faux leather. I like leather shoes. But I don't want people to think it was bad, because other people may like it. Young people may do it but I'm an older lady. For my age, if I don't wear good shoes, they hurt my feet so bad.

I like their styles and prices so I decided to buy from JustFab. As a member I like that I'm able to choose on whether or not I want to make purchase on any given month. When I first started I got a special promotion and I was able to get my second pair of shoes for $19.99. Their style experts gave me pretty good selection and I'm satisfied with that. I recently bought a dress from them though I haven't worn it yet since it's more for a special occasion but it seems to be of good quality. My experience has been okay with JustFab but I did receive a pair of shoes that I'm a little unhappy with. The shoes didn't hold up too well and I had to throw them away yesterday.

I like the products and all the styles by their experts. But my favorite thing with JustFab is their discount. I took advantage of their Memorial Day sale and the one where you had the free pair of shoes. The last time I bought from them I got some flats and a purse, and they were of excellent quality.

I was searching for shoes to wear for a special occasion and JustFab had the pair I liked. I signed up and liked that I had the ability to choose what I want. The selections they suggest also fit to my liking.

JustFab's prices were decent and the quality of their shoes is good. I need different things for different seasons and I don't quite shop for shoes that often, but their selections are good. They also have a good website. The only thing that bothers me is that there's an automatic withdrawal every month, and I don't always check my emails. So I tend to miss sometimes to skip that month.

I like JustFab but I've got a couple of shoes which are not true to size. The 8's were about a half size too big but other than that, they've got great customer service. When I needed to exchange stuff, it came back promptly. I had an account and I spent thousands of dollars. However, every time I get a credit, it seems I can't use it and it doesn't allow me to use it properly so that was kind of disappointing.

My daughter had such a good experience with JustFab I decided to purchase from them. I've been a member for four months and I like it when they have those discounts and promotions on the shoes. They don't have certain styles that I like all the time, but when they do I buy them. Some of the styles suggested by the style expert are too open and some of the heels are too skinny. The quality has been good, so far. It's just that with the wedge shoes that I purchased, the cloth did not hold as good as I wanted. After two wearings, the cloth started coming through. The ones with the heels are holding their own.

When I went online, I saw a pair of shoes that I wanted to try. The prices are good and the product seems to be good quality products. Those are the things that I like about JustFab. However, when I received the shoes I was unhappy with the product so I discontinued to order from JustFab and I'm no longer a member since about two weeks ago

My experience with JustFab is not that bad. But I really hated skipping a month - it's really annoying. I haven't cancelled the membership because I already forgot to do it twice so I had to use my credits. Otherwise I wouldn't be with them. But the styles are good and I usually like what I'd purchased. Also, whenever I have an issue, I can call customer service and they usually give me an answer right there.

My experience with JustFab is alright. Color-wise, the shoes are okay. As for the sizes, one fits perfect and some are a little bit bigger than what I thought. It depends on the style of the shoes. I'd still recommend JustFab.

My experience with JustFab was good. I get my stuff when I need it but the last few times I just had to send them back because it didn’t turn out like what I was expecting it to be.

I've been with JustFab for years and it has been great. My favorite thing about being a member is I get reward points and that's always a plus in my book. I bought these booties that were black and they have gold plate on them. I really like those. I also feel pretty good about the quality of their products.

I had an event coming up and I needed some high heels. I then ordered from JustFab since I was able to see their commercial. The shoes came in fast, were nice and of good quality, however the selections given by my style expert could have been more appealing.

I first heard about JustFab through a co-worker. At the time, I needed winter boots and they had pretty good prices and styles. I was their member but then cancelled after a month. I really just signed up because I needed those boots (I bought three). The quality of the boots was fine but I had an issue once I realized that I had to purchase something every month. I knew I wasn't going to be doing that so I just cancelled my membership.

JustFab has nice shoes, which made me buy from them, and I have no problem with the quality. I'm kind of disappointed though because they usually send me some discounts or points but I haven't gotten anything lately.

I liked the shoes I saw from JustFab during a web search so I went ahead and purchased from them. I’ve had them for 4 years now, and their prices are really reasonable and they also suggest items that appealed to me as well. Three months ago, I bought some boots and I’ve liked them. I would recommend them to others.

I joined weeks ago, have had a lot going on that hubby says that £44 has been taken out of his account. I haven't even ordered anything?? I've tweeted JustFab only to get nowhere! All I want is either goods or a refund. How can this company justify this??? So mad!! Nobody wants to help me!!

So far I've had wonderful experiences with JustFab. I love to shop and I heard about them several years ago. I've had an account with them before for about four months. This time around, it's been three months that I'm their member again. It's very easy to find styles that I like - I love that I am able to get new shoes. They give me their selections and they're okay for the most part but usually I just pick out whichever pair speaks to me. The quality of their product is great. Sometimes they don't fit though, sometimes they run small - like the duck shoes I had to give away because I couldn't put my heel into the back of the shoe.

I can honestly say I want nothing to do with JustFab.com ever again. Unfortunately, the saga is not over yet. I opened an account and got pair of boots. They did not fit so I gave them to my sister and went to the website to cancel my account. To do so, you have to call their customer service line, so I did. I waited on hold for almost 45 minutes until the line was disconnected. I was frustrated but just decided to "Skip This Month." After a few months of doing this, I unfortunately forgot so I was stuck with a credit.

I liked JustFab's different selection, their style and convenience - it's very easy to find what I'm looking for. I've been a member for 2 years and I like that I can go on their website, see what shoes I like, and then just buy it. Their selections provided by the style expert pretty much go by my own type of style, so I think the choices they show suit me very well. I just bought red sandals with heels on it last June and it's of excellent quality. I also love the boots I bought in the winter time last year (my favorite) and they're still in good condition.

I like the different styles that JustFab offers. It's easy to find something I like every single month. I got a dress, a handbag and a jacket a month ago. The handbag is beautiful. I bought a handbag from them before and it lasted two years so it's very durable.

I've been a member for six months and the quality of the items I got from them are good. It's easy to find the style I am looking for. However, I haven't had the chance to take advantage of any of their special offers.

My friend told me about JustFab so I went on there. It's just that I've never been able to do their specials. I even called once for someone to help me out and they couldn't - they're very difficult. Also, most of their stuff are four-inch heels and I can't wear those. They don't have two-inch heels. So I've only ordered purses for the last six months. The black purse I got had its handle broken when it was still pretty new, it's disappointing. I had recently bought a white one for summer and I love it.

JustFab has great deals and sales. They set you up with the styles that you prefer - I don't have to look for them at all because they're right in my face. For the most part, they've been pretty on point with all of the shoes that I've purchased. I love them and I actually wear them everyday. Also, there's this one time when I received one pair of shoes worth $40 absolutely free and all I had to pay was shipping - that was great.

I like JustFab's selection of heels since I love heels and I haven't had any issues with them so far. I took advantage of their two for $39.95 deal where I've ordered some boots, heels, and purse. The most recent purchase I had was a royal blue pointy toe heels and it's shockingly comfortable. Also, the selections by their style expert are nice though sometimes very limited.

I purchased a pair of shoes that I liked from JustFab for $39.95 which was their special offer. I was a member for a month but I didn't like the selections that were given to me by the style expert. The items did not fit.

I must say, I loved every pair of shoes that I purchased from Justfab. Usually, I wouldn't buy shoes that were not genuine leather but for the most part they're made pretty well. The only problems I have had was the shoe fit 1/2 size too small or the height of the heel. However, I made an easy exchange. One pair of shoes' strap broke & I glued it back. Never had a problem since.

JustFab deals is my favorite part of being a member. The selections they send me are usually good but I like the selection in the winter better. They have good quality products. I bought two pairs of boots and one pair of flats a few weeks ago. However, I do need to send back a pair of the shoes that I just got from them since they were too big for me.

JustFab had a sale where you buy one and get one free so I took advantage of that and I liked the selection that they had. Since then, I've been a member for a couple of years. The only issue that I have is the fact that they won't refund my money without charging shipping and they just apply a credit. Other than that, my experience was fabulous.

The products were cheap. I wanted to buy shoes, be done with it, and not have a monthly charge on my card. However, JustFab automatically signed me up for a monthly membership and they wouldn't let me cancel it. In addition, it was not easy to find what I wanted. And although the quality of items I have purchased was alright, the suggested items were subpar.

My last purchase was a dress and a pair of wedge sandals about two months ago. The pair of sandals was good but the dress material is a little cheap.

I like all the styles of the shoes that JustFab has. The first time I ordered a pair the size was too small. So I sent them back and got them back. It's of good quality and I have no problem with it.

JustFab has some cute shoes and offers a good deal. I also like their wide selection. My last purchase was a skirt and a pair of shoes. They're good quality for the price. I'd recommend JustFab.