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JustFab Reviews

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About JustFab

JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.

Visit www.justfab.com
Pros
  • Special first-purchase discount
  • Free shipping for VIP members
  • Personalized style quiz
  • Discounts for VIP members
Cons
  • Must pause to avoid monthly charge
  • Credits do not apply to sale items

JustFab Reviews

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    3 featured reviews
    How do I know I can trust these reviews about JustFab.com?
    • 4,943,040 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 29 Reviews 3980 - 4130
    Verified purchase

    Reviewed March 15, 2017

    JustFab has some nice stuff. It was very easy finding items I was looking for and I love my selection. As a member, I am able to get the VIP discounts and skip the month if it's not in my budget. I also got the $10 they sent me. I love the shoes I purchased and got so many compliments on them. They're nice and comfortable, and I can stand up in them for a long period of time. Now, I don't have to worry about my feet hurting.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Cat.

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase

    Reviewed March 15, 2017

    JustFab has been great. The first time I bought something from them was a few years ago. I skip almost every month but that's just because it's not really in my budget. I also have a lot of credits that I don't wanna lose. Over the years, I've purchased great quality products from them. I just ordered some booties and they're super cute and comfortable.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alyssa,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

    Samar

    Verified purchase
    Sales & MarketingPriceOnline & App

    Reviewed March 14, 2017

    I like JustFab's collection and I've been a member for less than a year now. It's been great and it's not too difficult to find what I want from their website. I also like the discounts they give. I took advantage of the $20 to spend promo and the winter currents at 25% off. And recently, I bought knee-length boots, white shoes, and sandals from them. I like the sandals the most. However, the quality of the products is not very good and they should improve on it. They have to make something which is more comfortable than just the design. Also, sometimes their inventories are really less. I have had that trouble where I really liked something and it was not in the inventory and I was not able to get the same price on sale because of that.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vartika,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! Your feedback is important and we would like to make things right. A member of member service will email you shortly to assist you.

    Samar

    Verified purchase

    Reviewed March 14, 2017

    I liked the shoes at JustFab and they had a good deal. I've purchased three pairs of shoes from there and they're holding up really good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sara,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    Samar

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 13, 2017

    JustFab had cute shoes. I've been a member for a couple of months now and it's been good. I get nice little doll shoes. My style expert was right on it with my style. I have flat and wide feet and the pair of shoes I had were really narrow so I really couldn't wear them. But the ones that I purchased from JustFab were open-toed shoes, and the one that I can lace up to my ankles. So, it somewhat gives me more space as far as width on the shoes. And I can own heels that are more comfortable to me. I made my last purchase in February. I bought some brown heels which is my favorite. Moreover, JustFab have really good customer service and my shoes got here on a really decent time, even before it was expected. They also have awesome deals on shoes. I will definitely recommend them to a friend. I'm a very satisfied customer.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Stephanie,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    Samar

    Verified purchase
    Price

    Reviewed March 13, 2017

    I was looking for a particular kind of shoe and I found it on JustFab. It was a little cheaper than other places. However, I have a problem with the pair of booties that I purchased. It was not a good quality bootie because it was not sewn well and the zipper doesn't work. The zipper stays half-way up on one shoe and it keeps getting stuck on the leather itself. Also, I missed my day to return it so I can no longer do that. But overall, I would still recommend it to other people because we won't get perfect goods all the time.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kaydean,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member service will email you shortly to assist you.

    Samar

    Verified purchase
    Online & AppStaff

    Reviewed March 12, 2017

    JustFab has a selection of shoes, and I was looking for boots and they have really cute boots on their website. So, I gave them a try. I've been a member for a little over a year now. On the very first time, I did the buy one get one offer, which was awesome. I haven’t had to send anything back. I’m a college student, so I can’t always afford them, and I called JustFab a few times because I wasn’t sure about skipping monthly payments, and they got it resolved. I have recommended them to my friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brielle,

    It’s great to read your feedback about FabKids’, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! We always strive to provide stylish, affordable items for members like you!

    Samar

    Verified purchase

    Reviewed March 12, 2017

    JustFab has a lot of shoes that I like and I got shoes that I really enjoy. I order mostly online and other sites can be difficult to maneuver through but I liked JustFab's site since it's easy to maneuver plus, the checkout was easy. I cancelled my subscription with JustFab because I recently lost my job but once I get employed, I plan to return.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Cornelia,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members. We strive for 100% satisfaction, so a member of member service will reach out to you within 48 hours to help resolve any concerns you have.

    Samar

    Verified purchase
    Customer Service

    Reviewed March 11, 2017

    I never got my 2 pairs of shoes after waiting about 2 weeks. Received refund. Customer service contacted me for same promo and rush ship but they haven't responded to my reply still. Thanks!! I did not expect you to actually reply either way. I'll have to try Shoedazzle...

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sinn,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member service will email you shortly to assist you.

    Samar

    Verified purchase
    Sales & Marketing

    Reviewed March 11, 2017

    Finding items isn't hard at all and I love their discounts and deals. I purchased some booties a month ago because I had ordered some boots and they were too small, so I sent the boots back and got booties instead. The items have been good, though I wish that they didn't run out so fast. I have enjoyed my experience with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello O'Sha,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    Samar

    Verified purchase

    Reviewed March 11, 2017

    I saw some heels and JustFab had those nice deals so I became a member and took advantage of their special deal to buy the first pair of shoes for $15. I like the selections I received from my style expert. My black heels are great and I like them. Plus, JustFab has a shoe boutique which is my favorite.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jada,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    Samar

    Verified purchase
    Customer ServicePrice

    Reviewed March 10, 2017

    JustFab is a great business. They deliver what they promised and prices are really reasonable! Any errors that I have received have been taken care of with great customer service! I have bought a nice backpack and several shoes! I haven't been disappointed yet!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Hannah,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    Samar

    Verified purchase
    Staff

    Reviewed March 10, 2017

    My sister told me that JustFab had a cheap sale. My style expert gave me nice selections and the items I got were nice. However, I'm not a member with them anymore, although I still get some shoes off there. I canceled my membership because it ended up being more than I thought. They charged your card automatically, and that's what I'd tell my friend.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sontea,

    We sincerely appreciate it and we’re always happy to hear that our members are happy with our products. When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    Samar

    Verified purchase

    Reviewed March 10, 2017

    I have ordered several shoes from your website and have been satisfied overall. One thing that does bother me is that you cannot use your credit and coupons together. I had forgotten to skip the month a few months ago and around Christmas you guys were having a great sale but I couldn't redeem my store credit and get the discounted shoe prices. I don't think this is fair. At a regular store you can pay with store credit even if the merchandise is on sale. If I hadn't had the credit I would have used my credit card but instead I decided not to buy anything.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Fiona,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Samar

    Verified purchase
    Price

    Reviewed March 10, 2017

    I love JustFab. I have been very satisfied with my purchases from shoes to clothing and everywhere in between. You can't beat the prices. The quality is superior for the price. Thank you JUSTFAB FOR MAKING SHOPPING A REALLY EASY AND PLEASURABLE EXPERIENCE. Love that I can skip each month and then go back at my leisure. Keep up the good work.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Susan,

    Wow, thank you for the great feedback and shout out! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    Samar

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 9, 2017

    I had been a member for over a year, the last 6 months is when things went downhill. One order arrived damaged, they stood by it... I would skip the month, but be charged anyway. Multiple times this happened. Every time I would call for help, their animated assistant spoke better English than the reps you'd get on the phone! My final straw was my most recent order, I had a birthday $10. Instead of that going towards my shipping as my card was already debited for the member credit for the month they took it off the cost and double charged my account - unauthorized! So I called them again and as I'm waiting I check my account again, They had debited another dollar. Just one dollar, then refunded it and again a few minutes later charged it yet again.

    Once they had my information it was like they felt free to just take as they wanted. I believe the term is embezzlement and by the time they were done you couldn't tell what was coming or going. It was such a mess. I still don't know if it was actually refunded as I filed a claim with my bank. The order "placed" as soon as I placed the order and realized what happened. I cancelled it. The next day I get a notification it was being shipped, I called again with still no luck they wouldn't refund. I'm done, I have cancelled my account and will tell as many people I can about my experience with them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Stephanie,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    Samar

    Verified purchase

    Reviewed March 9, 2017

    The shoes I have ordered from here the Buckle broke on both sides of each shoe. Then I've also changed my account to a guest account 2 times and I continue to get charged every month. I would really like it if JustFab would leave me alone and quit charging me. Most of the time justfab has good product. I'm very sick of being charged when I'm not buying anything.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Teawna,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    Samar

    Verified purchase
    Customer ServiceStaff

    Reviewed March 9, 2017

    I feel like JustFab is more trouble than it worth. I have had one issue after another and the shoes are not made well enough to deal with it. They are cheaply made and twice didn't even look like the picture! The customer service reps are always nice so that area is good but the last time I called to check on the status of an exchange that was supposed to already have been there I had to insist on her checking into it further since she was claiming that the shoes I had sent back hasn't been scanned into the system a week later!!! Come to find out they had sent me a "cancelled shipping label" to put on the box to ship back! Say what??? So you're telling me that you won't send my shoes that were supposed to be 2 days shipping for the inconvenience because YOU sent ME the wrong label??? Naw...not worth it for AT ALL!!!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Stefanie,

    Please accept our sincere apologies regarding your recent experience with JustFab. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    Samar

    Verified purchase
    Customer Service

    Reviewed March 9, 2017

    I love every purchase I've received from JustFab. The shoes are always great quality, comfortable and so beautiful!! I don't usually do a lot of online shopping, so I'm really glad I gave this a chance. I also must add that I feel like a truly valued customer here... and that just adds to the experience that much more!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Ashleigh,

    Wow, thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with our products and services that we provide to our members. Your satisfaction is always our top most priority.

    Samar

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 9, 2017

    I had a great experience with JustFab. I love their shoes and their customer service is fast and good. I ordered my shoes but they were too small so I sent them back and got another pair. They were delivered very fast. I will be ordering again in the future.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kimyetta,

    Thank you so much for your great feedback! We are sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a fabulous day!

    Samar

    Verified purchase
    Punctuality & Speed

    Reviewed March 9, 2017

    I looked everywhere for boots until I settled with JustFab. I ordered wide calf boots, 2 pairs, just in time for Christmas. They were beautiful until I realized the strings were frayed, the zipper was busted, and they were NOT wide calf. I wasn't impressed and I deleted my account.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Casara,

    We truly apologize about your experience you have encountered with your purchase! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    Samar

    Verified purchase
    Price

    Reviewed March 9, 2017

    The boots I ordered were very affordable. Very cute, just as shown online. I get compliments every time I wear them. They fit great. The arrival date was a little longer than expected but overall, I'm very happy. I recommend them to anyone interested.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Michelle,

    Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase! We always strive to provide stylish, affordable items for Fabshionistas like you!

    Samar

    Verified purchase

    Reviewed March 9, 2017

    I really like the clothes overall. Most of the issues I have had were from ordering clothes online (different fit than expected, not the fabric or texture hoped for). Other than that, it has been a great experience. Some clothes are a hit and others a miss.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Katie,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Samar

    Verified purchase
    Staff

    Reviewed March 9, 2017

    I've been a member for 5 months and JustFab is great. I like their products and it's very easy to find the item that I was looking for. My style expert knows exactly what I like. My last purchase was last month when I bought a pair of boots and a purse. All the items I purchased are still holding good so, the quality is great. I've also gotten a pair of boots for $10 when they had a special going on. As a member, I like that I can open up and shop anytime I want, let the reward points build up and then, shop out. Also, everybody is considerate, the sales people are very helpful and the prices are great. It's a pleasure shopping with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Glenda,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    Samar

    Verified purchase
    Staff

    Reviewed March 9, 2017

    I bought some boots at my first order and I liked them. However, I didn't know that being a VIP member meant that they were going to take money out of my account every month. I thought it was a one-time payment thing about buying a boot for $10. That was something really unexpected for me and it made my account be overdrawn. But it was my bad as I didn't take time out to read the membership rules all the way through. So I ended up canceling the VIP membership because I am about to have surgery and I can't afford it right now. However, I had a day care parent who had the same thing done to her and people shouldn't have to go through that experience. I feel that the money should not be taken out of the account just to be a member. They should give the members the option to come back and order again on their own accord. And that's something that a valued customer would appreciate.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tamara,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    Samar

    Verified purchase

    Reviewed March 8, 2017

    I learned about JustFab through a commercial. I bought shoes from them last time and it was good. I like it. They also have fast shipment.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Elena,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    Samar

    Verified purchase
    Customer ServicePriceOnline & App

    Reviewed March 7, 2017

    I got an email from JustFab three times and they said that I had a $20 credit with them. So, I used it and had to come out approximately $3. It was pretty easy to find the items that I like in their website. JustFab also took the time to see and go around you and give different options. The prices and quality are good. I’m still wearing the boots that I bought from them last December. However, the monthly payment of $39.95 was heavy. For one that doesn’t buy every often from them, I don’t think they should be charging people every month. I canceled the membership because I don’t have the funds.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shaylin,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    Samar

    Verified purchase
    Staff

    Reviewed March 7, 2017

    I've been a member with JustFab for two months. The first time I shopped there, I was looking for a black shoe but I couldn't find one initially. Then I logged in again and saw a nice, black shoe, and I saw the moccasins that I liked. Then I realized that they had a special offer of two items for $49 and I thought, "Why don't I just get four? It's less than $100."

    The selection that my style expert gave me were very nice. If I was in Virginia, it would have been perfect for me. But the only thing is, I don't wear a lot of boots because I'm in Southern Florida, and it's very warm here and we hardly have winter. So, I would like to have a collection of sandals, especially with the thick heel that I prefer. I'm quite tall and I don't really like the stiletto so much. I bought a rain shoe with a broad heel, and I love it. I really like the quality of the shoes. I've had one on ever since I bought it, and I really want two of this. I'm very pleased with JustFab. I would definitely recommend them to a friend and continue buying from them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Laverne,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    Samar

    Verified purchase
    Price

    Reviewed March 6, 2017

    The shoes from JustFab were extra cheap and their quality was good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Amanda,

    Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase!

    Samar

    Verified purchase
    Price

    Reviewed March 5, 2017

    I likes the merchandise I saw on JustFab and the price was great. When I first signed up, I was able to get two items for the price of one. Their merchandise is excellent. I just get excited when a JustFab box comes to my front door. The clothes fit well and I like it. I've been very satisfied with my boots and that's the best part for me. I've purchased several pair of boots. I enjoyed the ordering process, receiving and even if I have to return something. All of them is made very easy and it's very accessible. I would recommend JustFab and I have.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Roxanne,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    Samara

    Verified purchase
    Price

    Reviewed March 5, 2017

    I've been a JustFab member since November of last year. I like their special offers and the fact that I get to skip a month if I don't want to purchase anything and they do not charge me. The selections by their style expert don't appeal to me, but at the same time I always seem to find something that catches my eye. The quality of the products is good and they last long.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Marquisha,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    Samar

    Verified purchase
    Online & App

    Reviewed March 4, 2017

    I've been a JustFab.com member for more than six months and I like that I have access to the stuff on the site and I get discounted prices. I live far away from the city so shopping online is easier for me. I recently purchased a dress and a handbag and I feel good about them. However, sometimes finding an item can be difficult because of the way I have to scroll through everything. It would be easier if they had more options to narrow down categories or search easier. For instance, I was looking for a pair of bock heels and I had to search for that, and I kept getting tons of other stuff and I had to sort through everything. Also, if I wanted to take a month off where I don't pay the membership fee, the "Skip this Month" tab is hard to locate. It's difficult to find on the app when I'm on the phone. So, often after a while I just give up. I found it but it took me a while.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Amy,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    Samar

    Verified purchase
    Price

    Reviewed March 3, 2017

    I saw some really cute shoes on JustFab and I've been a member for about a year now. My favorites so far are the black pair and brown pair of boots. I like their shoes and their boots but a lot of their clothes to me is overpriced and I think the price should be cut down a little. Also, I ordered a dress and it was way too big so the sizing isn't true to size. But other than that, the quality of the shoes is pretty good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Darlene,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    Samar

    Verified purchase

    Reviewed March 3, 2017

    I heard about JustFab from a friend and I liked their prices. It is easy to find items and the selections are good. I've also been able to take advantage of the buy one, get one half price for the boots that I got in December. It was a good experience with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Diane,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    Samar

    Verified purchase
    Online & App

    Reviewed March 2, 2017

    My friend told me to look for a shoe on JustFab. I then saw that their shoes were nice. Using their website is not hard and I was able to take their "first shoe, get another" special offer. I like the selections given by the style expert. The shoes I got were of really good quality and I love them. It was easy and fun with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rae,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    Samar

    Verified purchase
    Staff

    Reviewed March 1, 2017

    I liked the products of JustFab. I've been with them for a year now and I like the deals, too and the fact that I don't have to pay monthly if I choose to skip a month.

    The styles given by their expert are also good. I made my most recent purchase last month and I also bought shoes two months ago. And my favorite has to be a pair of boots that I bought in the summer time. The overall quality of the items that I bought is pretty good and it's been a great experience with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sam,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! We always strive to provide stylish, affordable items for Fabshionistas like you!

    Samar

    Verified purchase
    PriceStaff

    Reviewed March 1, 2017

    When JustFab had a sale going, I looked on their website and found a bunch of good shoes. Finding ones that I like was easy. I've been a member for about two months now and when I signed up I got two shoes for $39 and they're still kicking. I wear my boots very often and I live in Colorado where it snows a lot so the shoes are doing pretty good. The shoes that were regularly suggested to me were all nice. Also, I like that they have a good pricing and I hope they don't increase them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Adelle,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you! We’re glad you’re enjoying your purchase!

    Samar

    Verified purchase
    Price

    Reviewed Feb. 28, 2017

    It's very easy to find what I'm looking for at JustFab and I like their style, clothes, prices and that I get discounts from them. In fact, VIPs get 40% off during holiday clearances and if we get enough points, we can use those for additional discounts. Sometimes their selections were nice, depending on what they release each month. My last purchase from them was about three weeks ago - a red maxi dress with short sleeves and slits on the side, and its material fits the body shape once it's put on. For the price, the items I got are of good quality. I love it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sheena,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    Samar

    Verified purchase
    Staff

    Reviewed Feb. 28, 2017

    I really love JustFab. I've been a member for 3 years, and their quality is really good for the pricing. I have all daughters so I also referred JustFab to them. Just like me, they’re taking advantage of the offers as well.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kelly,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    Samar

    Verified purchase
    PriceStaff

    Reviewed Feb. 27, 2017

    I did the VIP membership when I signed up for JustFab and my first pair of boots only cost me $15 and then my second pair I paid $40. The boots have great style and they were affordable. JustFab have a huge selection, so it took me a minute to really go through them all and as soon as I saw the pairs that I ended up buying I knew that those were it. There wasn't enough options to really get my taste down, but the selections my style expert gave me has been helpful and so far the quality of their products has been good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lorena,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    Samar

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 26, 2017

    I couldn't find my bra size at a local store so I went online and saw bras at JustFab. And so, we decided to try them out. The delivery was fast and the quality of the product was good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lacey,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    Samar

    Verified purchase
    Price

    Reviewed Feb. 26, 2017

    My sister got me started on JustFab and I've been with them for three months. Being a member, I like the choices. I ordered once from them and it was for three pairs of boots. At that time, they were having a boot sale and that got my interest. It was easy finding the item I was looking for but there was so much to pick from that it was hard to try to figure out what not to get. I especially like my tall boots that have the lace up the back and have fur down the side. Overall, JustFab has a nice selection for a decent price.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Valerie,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    Samar

    Verified purchase
    Price

    Reviewed Feb. 25, 2017

    JustFab has cheap prices with very good quality items and they have great deals every month. I've been a member for three months now and it was very easy to find an item there. My last purchase was a blazer.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tammy,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

    Samar

    Customer ServiceInstallation & Setup

    Reviewed Feb. 24, 2017

    I have been with JustFab for over a year now with two accounts (because my first account wouldn't work) and then it worked! So now I am stuck with two. I have been trying for a month to cancel these as they addressed to my work emails and I no longer work there. Bought a pair of sandals because I was forced to because the company had already taken my money (I wasn't aware of the setup when I joined up), however, they were lovely, so I purchased a pair of boots which didn't fit and are still in a box. Can someone please just get in touch and cancel my accounts? I am sick of having to remember to 'skip the month' to protect my own money. Thanks.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Zoe,

    We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member services will contact you shortly.

    Samar

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 24, 2017

    Hello, I am still waiting for the refund of my last order. Jai phone to your advisor who tells me that the delay will be 5 days it has 15 days now. In fact you twice billed my last order and the second time without the discount. More you have sent a code on my father's phone yesterday (I do not know why) to validate the last purchase with the total price without discount. What is happening??? What is the problem?? Do something very quickly. I lose my patience!!!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sarah,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    Samar

    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 24, 2017

    I've been with JustFab for four months now and I like finding good deals on fashionable clothing. I took advantage of their special offers mostly when the shoes were $10 and $15 all-around Christmas time and Cyber Monday. I bought a couple of dresses last January and I've been very satisfied with the quality. They've been very comfortable, stylish and versatile items. I also bought a bright red dress for Christmas and I was very happy with it and got a lot of compliments on it, too. Overall, my experience with JustFab has been fast, easy and affordable.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lucy,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    Samar

    Verified purchase
    Staff

    Reviewed Feb. 23, 2017

    My friend was with JustFab and I thought it was a cool idea so I bought from them. I've been with them for a few months now and their items' quality is good. Their samples are pretty cool too although a little small. I was also able to avail of their special offer on the mascaras. The selections of their style expert are good and they meet my requirements. I don't usually go to JustFab's website and I never purchased anything off the list, I just get the bag. I had referred a few people to them and would recommend them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Amanda,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    Samar

    Verified purchase
    PriceStaff

    Reviewed Feb. 23, 2017

    It's very easy to find items I was looking for at JustFab. I like the boots I got from them. My favorite about being a member are the prices. I've taken advantage of the special offers with the boots and the clothes. Also, the style expert's selections are very good. I just bought a black dress for a wedding which arrived two days ago. JustFab is a very easy site to go to and the quality of their items is wonderful. Everything I bought is excellent.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Geri,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    Samar

    Verified purchase
    Customer Service

    Reviewed Feb. 22, 2017

    Absolutely terrible! Do not waste your time! Purchased my first pair of boots in August and was so excited. They came damaged with the zipper totally split. Called and they were very helpful in getting a replacement shipped. Got the new boots and they were also damaged. The boots had black paint splattered all over. Called and requested a refund and to cancel my account. They complied and said they would issue a refund. A month passed. No refund. Called back in January asking about my refund and it had not been issued. They said they manually released the refund and I should see a credit in about a week... a month passed by and still no refund. Called again in February asking about my refund and they said it still had not been issued and they release it and I should see a credit to my account within a week. Way too much work for a pair of cheap boots. Worst company I have ever had to deal with.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Natalie,

    We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

    Samar

    Verified purchase
    Customer Service

    Reviewed Feb. 22, 2017

    My experience with JustFab has been good. I wanted a pair of boots that I saw so I purchased from them. However, they don't have half sizes, and the boots are too big. They weren't able to return the items for me but I got the VIP discount on top of everything so they were $9. I then didn't mess with them and I gave them away. Additionally, I got a red dress from them that I really like. The quality is good. It made it through the wash and it didn't shrink. It was made of good fabric and I was overall happy with it. It was very easy to find items or the style that I wanted. Unfortunately, I had a couple of problems with them so I cancelled my membership. They don't carry my shoe size, which was a major factor. And then a couple of orders that I had were unfulfilled. I had to call and tell them that they didn't send it. Then, I had a back credit, and I got something else and they didn't apply the credit. It was a good exploratory fashion experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Ciara,

    Thank you for providing feedback about your experience with JustFab! We always welcome the opportunity to improve our products and service. If you ever need anything, our member services representatives are available 24/7.

    Samar

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Feb. 22, 2017

    It's my third month being with JustFab. It's easy to find the style I wanted and they have some shoes that I like. It's also convenient being their member. I can just look online instead of dragging my kids out to do shopping and fitting for hours. They have sale prices and I like the selections given to me by my style experts for the most part. They are mostly my ideal shoes. I bought two pairs of boots last December, some scale boots and some regular, basic tall boots with a nice tassel. I like them a lot. I didn't expect them to be as good as they are. My favorite is the little black boots. I like it short, those usual ankle-high boots that wrap around. They're really cute.

    The only inconvenience with JustFab is how long it takes to get the product sometimes. The last time I ordered, I forgot I had ordered the shoes. That's how long it took. But I enjoy JustFab. I would recommend them to some of my friends to look at them for stuff they can't find. Also, I didn't feel pressured to buy anything. Being a VIP member, it was definitely a nice, easy process.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Stephanie,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. If you ever need anything, our member services representatives are available 24/7.

    Samar

    Verified purchase
    Customer Service

    Reviewed Feb. 21, 2017

    After receiving my first order I was disappointed in the size being too large however it was understandable as this was my first order. I made a phone call and was told the colour I had wanted wasn't in stock again. Very disappointed and waiting again for delivery to come. I was happy to see them arrive. Disappointment once again after the first time wearing them and while wearing them out the strap broke. I am not sure if I will order again. Too many disappointments in one order.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Stephanie,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    JustFab Member Services

    Verified purchase

    Reviewed Feb. 21, 2017

    I like JustFab's boots so I purchase from them. It's very easy to find what I'm looking for. I like that I can order a pair every month. In fact, my last purchase from them was a pair of boots last month. They're really good quality and I really like them and I got them for less for signing up with them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Daniela,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    JustFab Member Services

    Verified purchase
    Customer Service

    Reviewed Feb. 20, 2017

    I got it one time. They charged my account before the time they said. I cancelled, and they told me I couldn't even use my credit of that charge, so pretty much made me lose 29.99. I don't recommend this place at all. I tried calling and try to fix it but never got an answer.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Yara,

    We’re sorry to hear about your recent experience with FabKids and we would love the opportunity to make it up to you. A member of member service will contact you shortly.

    FabKids Member Services

    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed Feb. 20, 2017

    I was looking for a pair of boots then and JustFab had a really good deal. So, I decided to sign-up just to get a good deal. I've been a member for two years now. I like that it's easy to cancel for the month, or push my credits over. Almost every single item in their shopping list is about the same price so customers know what they're going to get. It's nice that they always do a magazine subscription with their orders and I’ve gotten something on clearance. I don’t really like the selections that I was given by their style expert. They’re fine but I’d prefer to browse through and know what the other options are. My last purchase from them was a pair of gray boots which I bought in November of last year. They don’t blow me away but they’re fine for the purpose that I bought them for. I usually log on when I have a specific shoe need, and occasionally I’ll see some promotion, but I wish they had more communication with me about when sales were going on.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Carmen,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Samar

    Verified purchase

    Reviewed Feb. 20, 2017

    I like some shoes on JustFab. I was a member for about a year, and I liked how I could pick a new pair of shoes every month. I like the pair of wedges that I got, and the last pair I bought were riding boots. The selections and quality are good, however, the sizes of the shoes I want are never available, so I stopped ordering.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kuterah,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. Thanks for the feedback! I'll share this with our merchandising team! If you ever need anything, our member services representatives are available 24/7.

    Samar

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 19, 2017

    It was like $10 to join so I decided to go with JustFab. Also, I like that even though I can’t afford to do the monthly thing, I can still shop. I enjoy shopping at JustFab. I’ve told others to do it but they said, “Oh, but you have to join and they go charge you every month.” I told them that they can skip it. They don’t wanna have to look for that email every month to skip. But I have no problem with it. I bought a pair of boots from JustFab and it's very good quality. I had an excellent experience with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Laura,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    JustFab Member Services

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 18, 2017

    JustFab had a lot of nice stuff and it was super easy to order. My order also came in fast, I received it after two to three weeks. I like quality of the sweater and the boots that I got. However, after I ordered, I was not aware that I had to keep buying stuff or money would be taken out of my account. That happened a couple of times. Every Friday when my check would come in my card, my money would be missing. So, I had to go through a huge problem with that. I spoke to JustFab one time about it, and they were able to get it corrected. But they took off $40 again. For that second time, I didn't speak with anybody, but I got my card number off that website.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Ashlie,

    We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member service will contact you shortly.

    JustFab Member Services

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 18, 2017

    What I really like about JustFab is the good prices they offer and I was able to take advantage of the special offers and discounts. Last December, I got a good deal at 10$ off. Also, the quality of the items is good and their customer service reps are always awesome whenever I need to talk to them. When I called to tell them that they ordered the wrong color, but didn't realized it was out of stock, they waived the shipping cost. But when I was looking for a pair of boots, it's very hard to look for it and they don't carry any of the combat-boot-looking ones. Other than that, it was a great experience in less than a year being a member of JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Irene,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. We always like to know what our members are thinking so we know where to improve. If you ever need anything, our member services representatives are available 24/7 at 1-866-337-0906.

    Samar

    Verified purchase
    Price

    Reviewed Feb. 17, 2017

    Initially, I signed up with JustFab because of their promo offer of two for $39 for boots. In the beginning, I didn't know that it was a month-to-month membership. But I've had them now for a long time and it was fine. However, I didn't really buy much and skipped pretty much every month. Sometimes the quality of my purchases were good and then sometimes, especially with the leather boots, the soles start coming up after you wear them a few times. But for the price, they're all right. My latest purchase was a couple of pairs of boots in November or December. Then I recently canceled my membership, not because I had a bad experience with them, but just because I had been skipping for so many months and it's something that I had to remember every month.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kendra,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    JustFab Member Services

    Verified purchase

    Reviewed Feb. 16, 2017

    I checked out two pairs of boots on JustFab. When you sign up, it asks all questions and fits you for what your style is. My parents made the purchase through my account and my stepdad said my boots came within a few days.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kathleen,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Feb. 15, 2017

    I wanted a pair of ski boots, but going to the stores like Walmart, they have plastic rubber boots for 50 bucks. If they had color, they were even more. I swiped through the boot category of JustFab and I liked the black ones, but then the tan one popped up and I liked those right there. And they were $10 and I couldn’t pass it up. I like the fact that with JustFab, people can go online and pick shoes that they want instead of going to the store then they're never having your size. I feel 100% satisfied with the quality of my purchase from JustFab, but they're not cheap. So I will purchase again when I do have money. But I'm really happy with them. I went out and bought some spray and sprayed them and they are holding up. They're really easy to clean.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rachel,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    Samar

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 14, 2017

    Love it! Ships fast and boots and sandals are good quality! I would order again from this store. The shoes fit true to size. The romper I bought was not true to size. It was larger than I thought and I ordered a med and it fit like a large. I would say to go a size smaller than what you normally ordered.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sonia,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. We truly apologize about your experience with one of your items! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Feb. 14, 2017

    JustFab had a deal going on for new customers. I took advantage of the $10 or 75% off the first order. There's also a lot of selection offered by the style expert and that’s great. I got a pair of chunky heel shoes and they're really cute. I'd recommend JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kemberly,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    Samar

    Verified purchase
    Price

    Reviewed Feb. 13, 2017

    JustFab's pricing was good. My favorite thing about being a member which I've been for three years now is the ease in selecting a product and returning it if it wasn't correct. It's easy to find the styles I was looking for and I usually like the selections of the style expert. I like their boots. I've had a problem with one or two pairs that didn't seem to hold up as well as I had hoped, but other than that, the quality of the items seems to be okay.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Dauna,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    Samar

    Verified purchase

    Reviewed Feb. 11, 2017

    My sister purchased from JustFab and she liked it. I thought to give it a try too so I have been a VIP member since November. It was a good experience purchasing with them. Their items are of good quality. I like my backpack purse from them and I take it everywhere.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Trina,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    JustFab Member Services

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 10, 2017

    They sell it to you like they're giving you amazing deals, but the quality of the products is only so-so. I've had some issues with sizing, and they're generally uncomfortable. Plus, you only have five days to "skip the month" before you're hit with a $35.00 charge for "credit." Shipping has been agonizingly slow as well. On the whole, I'd just prefer shopping elsewhere.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Hannah,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    JustFab Member Services

    Verified purchase
    Sales & Marketing

    Reviewed Feb. 10, 2017

    I signed up for JustFab with the intention of using the VIP service. However after my circumstances changed I requested a cancellation of the account in January after that month's charge went through. However I was charged again this month and when I contacted the company they refused to refund the additional 890 charge stating that they had no record of the cancellation!!! Do not sign up for this VIP membership because if you need to cancel they will not do it correctly and then try to get you to spend more money before processing the request for real after the second contact. It's a scam to just get you to pay more money for a service they never provided.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jennifer,

    We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member services will contact you shortly.

    JustFab Member Services

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Feb. 10, 2017

    JustFab has some great styles, of outstanding quality! My favorite pair of fringe boots I got 2 years ago, and they show zero signs of wear. I've gotten sandals, boots, wedges, flats, even a purse, and jacket. I love when they run sales on holidays! Returns are easy as well. My only complaint is that I should be able to pause or cancel my VIP membership online like other subscription services. Once click and done. Instead I have alarms and reminders set to remind me to skip the month while my budget is tight. I love the quality and the prices, but I shouldn't have to call in, hold for 15 minutes, and have to explain to a person why I am terminating my subscription.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tiffany,

    Thank you for providing feedback about your experience with JustFab! We always welcome the opportunity to improve our service. If you ever need any further assistance, please do not hesitate to reach out to our member service team available 24/7.

    JustFab Member Services

    Verified purchase
    Customer Service

    Reviewed Feb. 9, 2017

    Today is business day 4 of waiting to hear back from customer service in regards to my account. Your VIP monthly charges is a crazy business practice and you do not clearly indicate how to "skip" the month. Very unimpressed with your business practices and am dreading trying to get a refund. Luckily not holding my breath to hear back from customer service.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Aim,

    We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member services will contact you shortly.

    JustFab Member Services

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 9, 2017

    I heard about JustFab from some co-workers. I was reluctant to try it out at first due to past experiences of online shopping. But I caved and tried it and I love it. The prices are great, the quality is great, called in once and the customer service was amazing as well.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jennifer,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    JustFab Member Services

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 9, 2017

    I love all the shoes that I get from JustFab. I've bought boots, flats, heels - they're all wonderful and they arrive so fast! I also ordered a dress recently that I absolutely adore. I get so many compliments on what I wear! I've recommended JustFab to a number of friends and co-workers.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rachel,

    Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase! We always strive to provide stylish, affordable items for Fabshionistas like you!

    JustFab Member Services

    Verified purchase

    Reviewed Feb. 9, 2017

    Although my first order was at a discounted price, the description of the boots I ordered said warm winter boots. However, there is absolutely no lining in the foot (only lining is in the calf of the boot). Not a great quality for a Canadian winter boot.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Serena,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

    JustFab Member Services

    Customer Service

    Reviewed Feb. 9, 2017

    I've ordered multiple products from this company for two years. I've decided to cancel the subscription to save money and they never send me emails telling me that I'm going to be charged. I've requested the cancellation and asked for a refund of $39.99 that they've charged me. I get it I have a "subscription". However I've spent literally hundreds of dollars with this company. They're refusing to refund a whopping $40. Just use this as a warning, order your first pair, get the 'deal', then IMMEDIATELY cancel if you don't want to be charged $40 a month for something you're not using. This is how they treat 'VIP' members. They will use a cop out of "we send you warning emails" however I have no such email. I've checked every folder in my email including spam to make sure. You have been warned!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Amanda,

    Please accept our sincere apologies regarding your recent experience with JustFab. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    JustFab Member Services

    Verified purchase
    Sales & Marketing

    Reviewed Feb. 9, 2017

    I really enjoy JustFab. The only thing I would change are the ads. There are so many and so frequently that it makes me leave the site sooner than I'd like to. Justfab would be a lot better with less ads popping up so often. I've been thinking of canceling and trying a different site.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kaley,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    JustFab Member Services

    Verified purchase
    PriceStaff

    Reviewed Feb. 9, 2017

    The staff is always friendly and helpful. I love the clothes, prices, and boutique styling. It makes it so much easy to shop. The clothing is very high quality. The shoes and handbags look expensive and I have had some of my friends ask what designer they were.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kelly,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    JustFab Member Services

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 9, 2017

    The rep on the phone was able to explain the membership so I could understand. Also, the rep stayed on the phone with me to select a boot which was thoughtful. I was also given a credit at the first purchase because I did not understand the first time promotion.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Julian,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    JustFab Member Services

    Verified purchase
    PriceOnline & App

    Reviewed Feb. 9, 2017

    I love shoes and needed some so I went on JustFab. It was very easy to find what I was looking for in their website. and the shoes I got were very good quality. They actually fit my arch which is cool. I've been a member for three months now and I like being able to skip the month if the budget doesn't fit for that month. I used the selection given to me by the style expert once but it was too expensive for me so I ended up not using that.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Haley,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    JustFab Member Services

    Reviewed Feb. 8, 2017

    I had a fraudulent account make a membership and purchases, they wouldn't refund me. Charged me 4 times in 2 months for MEMBERSHIP FEES over $200 in FEES. They still haven't refunded me and I got a $40 overdraft fee because I wasn't expecting the money to be taken out of my account. SO I AM OUT OF $240. I am a single mother working 90+ hours a week trying to provide and now my electric bill is about to be turned off.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Feb. 8, 2017

    I have been a member of JustFab for several months and I like that they send me the different new releases and the new arrivals. It makes me always want to check out the website. The prices and the products made me purchase from them. Finding an item and purchasing was also very easy. They also offer discounts like I got a pair of boots for $19. Last month I purchased a dress and a red valentine purse. My favorite purchase is this little pair of black booties that I have on today. The quality of the items is very good and my experience was very satisfying.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Melissa,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    JustFab Member Services

    Verified purchase

    Reviewed Feb. 6, 2017

    I've been with JustFab for a while. The selections are sometimes on point and then other times they are not. Most of the quality of the items have been good. There was one pair that wasn't and JustFab said that they were going to send out another pair but I never got them. They were actually one of my favorite pair of boots.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Danny,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Feb. 5, 2017

    JustFab seemed interesting. The boots I ordered were good, but the membership fee was pricey. I was a member for less than two weeks and I canceled the account.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Val,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, our member services representatives are available 24/7.

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Feb. 4, 2017

    JustFab was good. I went on the website, saw some boots that I wanted and bought them. I love the quality. But, I'm no longer a member. The membership fee is a little pricey.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Toni,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, our member services representatives are available 24/7.

    JustFab Member Services

    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed Feb. 2, 2017

    I have been shopping with JustFab for many years and have had positive experiences with them in the past. However, their current level of service is not at all what it once was. A lot of their shoes are no longer the advertised price of $39.95 and once the shoes sell out, they never come back in stock. I recently ordered a pair of over-the-knee boots to wear for my birthday party and they sent a pair of combat booties. I went online 3 separate times to have a return label sent to me and never received any of them. I did, however, continue to receive all of their promotional emails.

    I contacted the customer service center to see what was going on and the woman told me that a refund had already been processed back to my credit card. I explained to her that I didn't want a refund, I just wanted the shoes that I had ordered. She said they were sold old and again a refund had already been issued. I asked her to provide the card information and date of the refund and all she was able to tell me was that they were working on it. I checked my account and as I expected the money was not there. So after one month, I have neither the shoes that I was expecting or the money that I spent on this purchase. I do not plan on shopping with this company in the future and would not recommend them to anyone that I know.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brandi,

    We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member service will contact you shortly.

    JustFab Member Services

    Verified purchase

    Reviewed Feb. 1, 2017

    JustFab was a referral by a family member and I purchased from them since they had a selection I can choose from. Finding an item or style is not difficult at all although the selection could have been better as there wasn't a wide variety. I got a pair of boots for $9.95 and the quality was good. I like my knee boots that I have.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Mikeea,

    Thanks for sharing your feedback! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    JustFab Member Services

    Verified purchase
    PriceOnline & App

    Reviewed Jan. 31, 2017

    It's relatively easy to find items in their website. But the longer I'm looking through it, there's actually a whole lot of nothing that I like. I had liked the fact that it was relatively easy to find my size in boots, but when I received them, they were nowhere near true to size. I wear a size 10 and I ordered an 11 wide, but it was still too small. My daughter, who wears a size eight, actually fit the boots. It was weird but the quality seemed okay. I got the boots on a buy-one-get-one sale. So if I had returned the pair, then the other pair would have been full price and it would have just made the other pair worth nothing. The stuff that their style expert suggested are cute, but there's nothing I would ever wear.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Beth,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 28, 2017

    I like JustFab, they're good. I bought my first pair from them about two years ago. I'm a college student, and I don't have enough money to buy shoes every month. I had to become a VIP member in order to get a discount that was going on. My friend who is in JustFab too told me I could skip a month so I don't have to pay $39 and I've been doing that for a couple of months now. The quality of their items is good. I had one pair of boots and they came up a slightly bigger size.So, I just wear thick socks for them to fit, but it's good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Norma,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    JustFab Member Services

    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 27, 2017

    It wasn't that hard to look for items on JustFab's site. I liked their selections and the black tote bag that I got from them. Aside from that, I also got boots from them once. But I was meaning to call them because I didn't know that they charge $40 a month. I don't want that, and I want it dissolved. I can't afford it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Georgia,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    JustFab Member Services

    Verified purchase
    PriceStaff

    Reviewed Jan. 26, 2017

    I saw an ad for JustFab on my Yahoo account and signed up because of the cheap prices. They have pretty good sorting options and it's easy to find the things I want. I've been a member for a couple of months now and I like that they pair things in styles. They also build a whole ensemble of wardrobe and I can go look at the different pieces to see if I want them or not. They're just samples and I would never wear some of the items there but they're cute. I like the boots I got from them. For the price, it's exactly what I would expect to get.

    The only thing that I don't like is that they have a monthly charge that I have to pay regardless if I'm interested in purchasing or not. They give me the option to skip a month but sometimes I forget about it. Then I see a $40 charge on my credit card and remember what it's for so maybe it's just me. I'd recommend them to someone who shops a lot but not to those who don't because of that monthly thing.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Robin,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    JustFab Member Services

    Verified purchase
    Online & AppStaff

    Reviewed Jan. 25, 2017

    When JustFab had a deal going with the boots, I looked through their website, found some, and got 3 pairs. They had a good selection and I like the boots that I got. They're nice. However, I just recently canceled my membership as I couldn't keep up with the payments anymore. It was a hassle to keep going in their website every month to skip when I wasn't buying to begin with. It was good experience though. I enjoyed it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kylee,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    JustFab Member Services

    Customer ServicePriceStaff

    Reviewed Jan. 24, 2017

    JustFab has a VIP program where you pay $39.95 a month and can pick an item that month or let your credits "build". I was charged my normal monthly fee on 1/10. I made a purchase on 1/15 and instead of using my credit, they charged me again for the price of the shoes. I sent 4 emails thinking it was an oversight. The only response I got was that someone was looking into my question.

    I called today and after a very irritating interaction with an automated system, I got to talk to a live person. That person informed me that I was charged for my purchase because the shoes I chose were LESS than my credit amount and the only way I can use my credit is to order an item that costs exactly 39.95. This is very frustrating and inconvenient because not a lot of their shoes are exactly $39.95. They are issuing a refund for the purchase amount for the shoes as a "one time courtesy". I would recommend high caution before signing up for this VIP program and once my refund is seen I will be cancelling my account.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rachael,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member service will email you shortly to assist you.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 21, 2017

    It was very easy to find the items I was looking for on JustFab's website. I was able to use their $10 deal event though I wasn't a member. My favorite purchase from them is my pair of boots and they are of good quality.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Danyelle,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 20, 2017

    I love JustFab. They're just fab They popped up on the news feed on my Facebook account and had cute shoes so I thought to try them out. I've been a member for about two years and I like the shoes. A lot of times, the selections given by the style expert are not quite what I like but they do pretty good. My last purchase was a month ago and I got a jacket, a fur collar thing, and a pair of boots. The quality is good and I love it. I always recommend them to friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shannon,

    Wow, thank you for the great feedback! Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 19, 2017

    I've been a member for 2 months now in JustFab and I like the discounts. The selections given by the style expert are fine and the quality of items I've purchased is good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Caitlin,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 18, 2017

    How can I say no to their first pair of boots being $10? It was free shipping, too. I've got my eye on another pair of boots so I'm gonna buy them on February. Finding items is very easy too. They have everything and it is really nice when I find something I really like. They have a good selection of lower heels and flats. And the items have very nice quality. They also have a lot of combat-style boots which we use when we're showing horses. They don't have just a pair of black combat boots but also gray, brown, green and the flowers and plaid. I could buy a pair of boots for every show outfit I have. They're comfortable and hold up well. And that’s without spending $500 on a pair of cowboy boots, too.

    This Christmas, we got boots from JustFab and they're all different and nice. My daughter bought a pair of knee-high boots. She has had issues with her legs because she broke them a lot, so she was just starting to walk. But when she wore those boots the other day, they supported her very well. As for me, I bought a pair of blue boots and it's my favorite purchase from JustFab. But I’ve not had a chance to wear my wonderful ones yet. But purchasing from JustFab has been enjoyable and was not complicated. It's been a very good experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lisa,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 18, 2017

    JustFab had everything on sale that I liked and it's been great. In the beginning, finding items was hard but then I got the hang of the website and it was cool. I had a couple of deliveries stolen but they reshipped it back out to me. I really appreciate them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Myosha,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Jan. 17, 2017

    I saw some boots that I liked and bought them. The items I got from JustFab are of good quality. I was a member for six months. I would always forget to skip a month and they'd charge me $40. But it wasn't anything bad and some months I didn’t have it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lisa,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 16, 2017

    I have been a JustFab member for many years. They could do a little better with sending me better offers, but I like their shoes and it's pretty easy to find what I'm looking for. I like the thigh-high boots I got and whenever I wear them, I get a lot of compliments.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Naima,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Jan. 15, 2017

    JustFab's selections have been good, and it's been easy to find the items and styles that I'm looking for. I purchased from them because of their pricing and the items that I get were good for what I paid.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello April,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 15, 2017

    I like the deals that I get as well as the selections given to me as a JustFab member. I just purchased a pair of boots which has a really good quality. They are my favorite pair of boots. I would recommend JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Danielle,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 14, 2017

    I looked up some of the stuff at JustFab. I liked the pair of shoes that I looked at so I went ahead and ordered them. However, I thought they were leather and when I got them they were kind of a suede leather. Also, color-wise, it wasn't exactly what I thought it was going to be. That was the hard part of ordering them online. I was only able to see the definition of the color and the type of material that was on the outside of the shoes and I didn't read that well enough. But I've bought three pairs of shoes through them. One of them was a pair of boots for my daughter and she really likes them so that was a plus. My experience was great. However, I didn't realize that I had to buy something every month to be a member, so that was something I didn't like and I ended up canceling my membership.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Debra,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    JustFab Member Services

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 13, 2017

    Using JustFab is convenient and inexpensive. I signed up with them because they offered $10 for a pair of shoes and they were well-rated in terms of quality. I've been a member for a couple of months and my favorite purchase is a pair of flat shoes that had a suede feel to them, and had straps on the side and zips on the back. Also, I’ve had free shipping and two for $39.95. I recently purchased two pairs of shoes and they were very good for their cost. As long as JustFab keeps forgetting to cancel my membership, I keep getting more shoes so it’s great. I recommend them all the time.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Megan,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Jan. 13, 2017

    I purchased from JustFab due to the styles of their shoes. It’s very easy to find the styles that I'm looking for, but sometimes the size I am is always sold out. I also experienced low quality. I purchased some boots about a month ago and their heels are coming off. I ordered from JustFab but they sent something from ShoeDazzle. It’s the same company but the quality is different. I have ordered things in the past through JustFab and it was from JustFab. JustFab has good quality but I’m not sure about ShoeDazzle.

    My favorite purchase from JustFab is the velvet jacket that I bought. The quality is good. I like JustFab's wide variety of shoe selection because I like shoes a lot, and then, their pricing is good to me, especially for boots because the regular stores double the price. In addition, the first pair of shoes that a customer gets from them is $10. I used that, and then they have different promotions during different seasons or different weeks and I do those as well. Sometimes they also have their buy one get one and their half off offers.

    My experience with JustFab has been very good so far, except that I lost items three weeks ago. I was supposed to have a shipment come to my house on a Thursday. I was out of town and I came back on Sunday and I didn’t receive the item. So, I called the post office. They said they didn’t have it and that it was delivered to my house, but I never received it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Dion,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member! Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

    JustFab Member Services

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 12, 2017

    I liked most of the products that I saw from JustFab and it was very easy finding from them the style that I was looking for. My favorite purchase was jeans which I bought two years ago. I made my last purchase from them last month, buying two pairs of shoes, a pair of heels, peep-toe shoes, and a pair of long boots. The items have very good quality and I like them. Being a member, I enjoy being able to order things and getting my orders quick. Also, I took advantage of the ‘buy one, get the second one’ half off. It was a great experience overall. I found everything that I was looking for and I'm going back and look for some more stuff from them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Katrina,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    JustFab Member Services

    Verified purchase
    Customer Service

    Reviewed Jan. 11, 2017

    There was a promotion going on where if I try their service, I could get a pair of boots for $10 and my daughter really wanted them. I was a member for about three weeks then I canceled my membership within the time that I was given but JustFab still charged me $39.99 for the membership so I called them. They said I had to call PayPal because that's who paid them. I called PayPal and they put a dispute through which was declined through PayPal because they don't really pay attention to what you're saying.

    So when I went back to JustFab, they said they can't help me because I've disputed this through PayPal. An hour and a half later, I was on the phone still and was saying I'm not hanging up until I get satisfaction on this because they stole my money and they're telling me now I can't ever get it back. They said I'd have to go to my bank and I said my bank won't handle it because it was made by PayPal and I have to go through PayPal. PayPal declined it based on no information and JustFab is now telling me that they're going to keep my money even though I did everything I was supposed to do. They finally agreed that they would refund my money but it may take up to two months. I don't think I'll ever get the money back and I would never ever use JustFab again. My daughter will get $10 worth of fun out of the boots but they weren't great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 11, 2017

    I liked the stuff that JustFab had online but it was difficult to find the item in their web page. I had to do a survey on what kind of shoes I'd want before I could get a look at what kind of shoes they have available to buy. I was able to get a $10 introductory offer discount on the only pair of boots that I got. I got what I ordered in a timely manner but the boots didn't fit. This was an entire size off. I wear an eight and my foot can fit any eight out there except for Nike so it was weird to me that the boots were very small. Shoes are hard to buy and if I bought one which didn't fit right, then I'm not gonna continue to buy a bunch of shoes to see if they fit.

    I didn't like anything from the selections of the style expert. Also, the boots didn't seem like very good quality shoes when I got it. It didn’t look like they were gonna hold up very well. The material didn’t feel like the same stuff that I would get at JCPenney’s or Macy’s. It was supposed to be leather-type material. After two months, I canceled my membership and got a really hard time doing it. I had to do it via chat with a person. I went back and forth and the rep tried really hard to talk me into staying which I understood. But I kept saying no and when she was done, she said that I could never get a membership with them again. I told her that that was fine. It was weird. I wouldn’t really recommend anybody else using JustFab. Steer clear.

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed Jan. 10, 2017

    It's really cool being a member of JustFab. I love their products and I really enjoy looking at the new shoes and handbags. It's easy to find the items that I want and their app helped me a lot when I looked up the shoe type. The shoes I bought were really pretty and I love the designs. With the selections they suggest, I feel very appreciated. Also, I got my first pair for $10. My last purchase was the flat boots and the quality is very good. JustFab is a wonderful app to use if you're looking for any style of shoes or handbags.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sandra,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

    JustFab Member Services

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 9, 2017

    Got my boots on time and fit perfect! May consider ordering a different colour as well. My daughter is very pleased and would like every colour lol. She said she is going to tell her friends the great deal. So hard to find boots that give you style for your money.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lori,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 9, 2017

    I love the boots that I ordered!! They fit so well and are so well made... I would definitely recommend this site to all my friends and family! Can't wait to order my next pairs. Ha ha. I'll have soo many boots I won't know where to keep them. Lol.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lauren,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    JustFab Member Services

    Customer Service

    Reviewed Jan. 9, 2017

    About a month ago I "skipped" the month on JustFab, the company still proceeded to take money out my account so I called and canceled. I changed my debit card soon after and I go in my account today to find out that they still have my account information and was still taking money out. So now I have to take extra precaution and call my bank to block them from my money. Do not use JustFab. You honestly can expect better shoes from Rainbow anyway.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Latrell,

    We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member services will contact you shortly.

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 9, 2017

    I bought some combat boots from JustFab a few months ago and my experience was fantastic. It’s easy to do so I don’t have to go and buy shoes all the time. I can do it even if I'm at home and if it doesn't fit, it’s very easy to return. The first order was $10, and then they had a deal recently and I was able to buy all my Christmas presents with that. They also try to get to the style that I would like and it’s very helpful.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vanessa,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    JustFab Member Services

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 9, 2017

    JustFab has nice quality shoes. The selections are accurate and looking for a style is not hard. I like the quality of the boots I got from them. I also love the discounts. My experience with them has been easy and fast.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Janice,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for members like you!

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 8, 2017

    I love the way JustFab shipped my order. Care is evident in packaging my order. It is wrapped and packed nicely and neatly. The buckles are wrapped in tissue so it doesn't damage the fabric of the shoes. It's perfect! That means a lot to me. :)

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rachelle,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    JustFab Member Services

    Verified purchase
    PricePunctuality & Speed

    Reviewed Jan. 8, 2017

    My order never showed up. Orders are supposed to be fast shipping from this site and obviously this site is just a scam. I definitely won't be ordering again. Waste of my hard earned money. Also angry about the fact that you are charged $40 USD if you don't "skip the month". Good thing I unsubscribed when I did because I definitely would not be paying that to not receive my order. Very upset about this.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brittany,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 8, 2017

    I find workout clothes from Fabletics and I really like them. When I found out that they're connected to JustFab, I decided to check the latter out. I've gotten really good deals on the site. I've taken advantage of offers around Black Friday as well as Cyber Monday. I like the selections a lot and the quality is good. I like all the items I have purchased. They're all really good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Phuong,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    JustFab Member Services

    Verified purchase
    Online & App

    Reviewed Jan. 7, 2017

    I ordered a pair of boots and a large tote. Both items look exactly as they appear on the website! I wear the boots a lot and they're super comfortable. The tote holds everything I need, plus there's a small detachable purse inside for the essentials. I'll definitely place more orders in the future!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Pat,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 7, 2017

    Hi, can't wait for my first JustFab order to arrive. Very pleased with online site, but my order hasn't arrived 2 weeks later. I have not received a tracking number, which makes me concerned the product hasn't shipped but has already been paid for.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kate,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    JustFab Member Services

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 7, 2017

    So happy to have gotten my items quickly and in perfect condition! Everything is beautiful, the boots fit great and are just as cute as I'd hoped! I bought 2 sweaters and I really love them, but one has a shape that's not too flattering on me. I'm still loving it though, it'll be my adorable, lounging in tights and a sweater dress, outfit! Thank you!!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Deborah,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day! Please do not hesitate to reach out to our member service team available 24/7 with any additional concerns or questions.

    Thank you in advance!

    Samar

    Verified purchase

    Reviewed Jan. 7, 2017

    The last item I ordered was Katska, a lace up boot with a buckle over the ankle. Every time I try to wear these boots, the metal loops that the laces go through pop off and pieces go flying. I find the products are becoming more cheaply made and I am dissatisfied with the items. I am not going to bother returning them because I am going to remove the rest of the metal loops and do something else with the boots. I will no longer be recommending JustFab to anyone as I find the quality has gone downhill.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Stacy,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

    JustFab Member Services

    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2017

    I was excited about the 2 pair of beautiful boots I ordered. The good news is I received them within 48 hrs. Although they were nice boots, they did not fit properly and were too wide for my legs. I called customer service to get my shipping label and was met by someone I could barely understand. By the end of the conversation I was VERY frustrated. I ended up canceling my VIP and hung up shaking my head. Then Manager Trixie told me that there was a shipping fee to Canada - sad but true. So much for free shipping. Thanks but no thanks. JustFab was just so so.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 7, 2017

    I ordered boots on Dec. 19th. Got them a week later. Now I go to my bank today Jan. 6th and find that I've been charged 54 again to my bank account and I didn't order anything. Wasn't even on the site today!! I am so displeased with your site. Never ordering from it again. You got a problem somewhere if orders are being automatically charged to people. I WANT MY MONEY BACK NOW!!..

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rebecca,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 7, 2017

    I've been a JustFab member for over three years and I like that they have a lot of nice shoes and a lot of options. I love their boots and I’m very satisfied with their selections. But I never get a chance to look through the selections that were given by my style expert because once I open the web page, they have a bunch of other things that interest me. This is the first time I’ve stuck with a website for many years. I don’t only get shoes. I also have gotten handbags there, and my two daughters love them, too. In fact, JustFab is where I’d be getting their Christmas shoes or even bags.

    Sometimes I let my credits stack up, and then throughout the year, I’ll be getting shoes and stuff to give out for Christmas. My favorite purchase was some really cute Amara suede boots. I’ve had them for years and they are still great. I wish I could find them again because my daughters like them and I wanted to order some for them but they don’t have those anymore. I wish JustFab could bring those boots back out. But overall, my daughters and I are very satisfied.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Liliana,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Jan. 6, 2017

    I ordered 2 pairs of boots, regular size 7 wide calf. I find zipping up these boots can be challenging when they are new, and I have to make sure my socks are thin in order to I can do them up. I also find the sole of the boots "slippery" and I did get blisters on the bottom of my feet when I first started wearing them. Something that could have been avoided if the soles were not smooth, or if I wore thicker socks (if only I could do up the zipper). I also ordered a pair of flats, but they are very tight on my feet. I find the sizing from boots to shoes is not consistent. Overall, for the price I am paying for, I do love the styles. My last pair of boots lasted me 2 years. Thank you.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jill,

    We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A member of member services will email you within 48 hours.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 6, 2017

    I am pleased so far with my order. I ordered a size larger in case the boots were small but found I did not need to. I ordered a pair of knee high boots as well as a pair of ankle boots/shoes. Thank you.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Catherin,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    JustFab Member Services

    Verified purchase
    PricePunctuality & Speed

    Reviewed Jan. 6, 2017

    I ordered 2 pairs of boots. The navy cowboy boots (Kelsi) look fantastic, however, they were really loose around the ankle and tight around the calf. I'm hoping it's just because they were bent and need to straighten out. I also had the same ankle issue with my brown boots (Nisha). Prices are great, delivery was timely and product looks great. I'm hoping they will just need a little working in. I don't want the hassle of having to return them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kelly,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 6, 2017

    I am very pleased with the new boots that I ordered! Love them! I ordered two pairs - the one pair is a tad large in the calf, but I will design some boot cuffs to fix the problem. But that's no biggie! Thanks!!!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Carrie,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 6, 2017

    I ordered 2 pair of boots and 2 sweaters. Received them in a timely manner and loved all the items. Have ordered before and have never been disappointed. I tell people all the time to order from JustFab. I get a lot of compliments.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lisa,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 6, 2017

    I purchased two pairs of boots and a bag and became a VIP member. I was skeptical because my order totaled around 90 bucks for all three so my expectations were pretty low. I was pleasantly surprised! Not only were the boots and bag cute and trendy, they were made well and the packaging was also impressive. Very happy with this company and look forward to more shopping at JustFab!

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed Jan. 6, 2017

    Love this site. Quick delivery, easy checkout, great value, quality is amazing. Ordered 4 times in 1 month and keep going back to look what else I can buy at a fantastic price. Best Online shopping I have ever found and highly recommend to everyone.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tamara,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for every member!

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 6, 2017

    I love the suede wedges I got from JUSTFAB. They look great and they are very comfortable!! I've gotten so many compliments on them. Great quality, soft to the touch. I don't have especially thin legs but the boots gape around my calves a bit. I think they are supposed to though. Just FYI they are a bit slouchy.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Pamela,

    Thank you for taking the time to share your experience with others. We’re glad you’re enjoying your purchase! Please do not hesitate to reach out to our member service team available 24/7 with any additional concerns or questions.

    JustFab Member Services

    Verified purchase
    PriceStaff

    Reviewed Jan. 6, 2017

    My first time ever ordering online and the JustFab team made it so easy. The quality of the product was good, the cost is excellent and my orders arrived in only a couple of days... Both orders were placed in mid December and I received both orders before Christmas. Thank you!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Elizabeth,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    JustFab Member Services

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 6, 2017

    I am quite impressed with the service I have receive. The boots fit good and I received my boots quite quickly compared to other companies. I also very impressed with the selection. The only thing I found a little disappointing was that a lot of the selections were out of stock.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Donna,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! We always like to know what our members are thinking so we know where to improve.

    Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

    JustFab Member Services

    Verified purchase
    PricePunctuality & Speed

    Reviewed Jan. 6, 2017

    Great boots, super cute and comfortable but not really warm. Perfect for the beginning of winter (in Canada :p) or for shopping! Pretty design, nice colors, and good size but a little bigger than usual! Good price (I got it in sale). Super quick shipping!! I am super happy with it overall

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vero,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Jan. 6, 2017

    Loved loved loved the boots! And with that price, what a steal!! Removed one star from the rating because I got it a bit later than expected. But that's okay, it was the holidays :) Let's see on the next orders!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Joy,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    JustFab Member Services

    Verified purchase
    Customer ServicePriceEase of Use

    Reviewed Jan. 6, 2017

    The boots were to the quality I expected for the price. They had no sort of traction on the bottom and the zippers were hard to use, the overall quality was not good. And while cancelling my account I didn't like how you have to phone, it gives them time to try and make you change your mind and really just wastes your time.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jane,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 6, 2017

    I wanted to exchange a size of a sweater and your staff were super helpful Making that happen. Love the sweater but even the medium is still really big. Seems that your sizes run very large. Shoes included. The ankles are really wide in the boots.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Wendy,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 6, 2017

    Have enjoyed my experience with your company and will recommend to all my friend and family members. My first order and second were great. Very satisfied with the product and the quality of the items order and the shipped was great too even though it during the holiday.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Annette,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to make sure we provide best quality products and services!

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 6, 2017

    I was looking for boots for my daughter and I found a pair at JustFab that I thought she would like. The first pair I bought was for $10. But then if I bought two pairs of shoes, it was $15. So I did it because I thought, "Well, where am I going to get a pair of boots for $15?" The $10 was a great thing, but it got me to buy two pairs instead of one. They gave me a coupon for signing up.

    The boots I bought for myself, I would not purchase them if I had seen them first in a store. It's weird. There's like poke holes at top of the boots so you can see through your ankle. It's real thin, it's not a warm boot. It's not what I thought it was. But the boots I got my daughter are phenomenal -- nice quality, beautiful boots, and fit great. It's just the style I picked for myself wasn't good. However, it was easy exchanging the first pair of boots that I bought. It's unfortunate I don't fit the other size. One’s too small, one’s too big. I'm just a weird size. But overall, it's been a good experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Valerie,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    JustFab Member Services

    Verified purchase
    Price

    Reviewed Jan. 6, 2017

    I heard a lot of good things about JustFab so I ended up using it. It's got really good prices and styles. The boots that I purchased was fine. I did get a bad pair of shoes and wasn't a fan of one of the shirts that I have received but other than that, everything else that I've gotten is fine.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Natasha,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for members like you!. We are sorry to hear you were not satisfied with one of your items. Your feedback is important and we would like to make things right. A member of member service will email you shortly to assist you.

    JustFab Member Services

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 5, 2017

    Fast, love them!! Two flaws: the brown ones, the fur on top isn't permanently on and it flaps everywhere, somewhat annoying. Grey boots are a little darker than expected but overall these both are truly favorites. Love that there are plenty of choices. Thank you JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Melissa,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 5, 2017

    I was very happy with ALL processing procedures in getting my boots. Your company is very well organized in customer services. The only reason I am canceling my VIP is because the exchange rate is too high. I will in the future purchase.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Joanne,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    JustFab Member Services

    Verified purchase
    Staff

    Reviewed Jan. 5, 2017

    Receivers address was incomplete, item not received, JustFab sent new item. The unit number and business to which the item was supposed to be shipped was not included. But all seem well now as I await my order. The Fashion consultant was friendly and easy to deal with unlike the one that I got previously who sounded like I was bugging her on her leisure time!!!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Hannah,

    We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 5, 2017

    I have only used justfab.ca once. I bought a pair of tall boots and a tunic. I am thrilled. They fit perfectly. If you don't measure yourself properly and it doesn't fit right then you have no one to blame but yourself. My advice is to measure your feet with a measuring tape for shoes and boots and for clothing follow their guide to a T. I love my new boots???

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kathy,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    JustFab Member Services

    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed Jan. 5, 2017

    I read a lot of bad comments after ordering a pair of boots on JustFab, so I was kind of stressed. I'm really satisfied with my order, the shipping was fast and they look amazing. The only thing that bothered me about the process is that I was not clearly informed that I had to go on the website and "skip the month" if I didn't want my card to be charged $40 for my VIP status. I was lucky to see that information in feedbacks. For the rest, I love the boots and I will order again probably.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alicia,

    Thank you for taking the time to share your experience with others. We sincerely appreciate it and we’re always happy to hear that our customers are happy with your stylish new purchase and our speedy delivery. When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 5, 2017

    I've ordered a few things from JustFab... did not have any problems with any of the orders or the one return however when you use the store credit it can not be on sale items... I have a problem with this because it's suppose to be my moneys anyways so why are they able to limit how I spend it? If it wasn't for that I would give them a 5-star review.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kate,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    JustFab Member Services

    Verified purchase
    Sales & Marketing

    Reviewed Jan. 5, 2017

    I bought before Christmas a Black pair of high boots and they said they were wide calf and the picture doesn't show them that tall. They are not wide at all. Don't and the advertisement should be different. They fit like regular boots. First pair of boots ordered off Justfab and not impressed. Not worth sending them back when I have to pay to send them back.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tia,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

    JustFab Member Services

    Verified purchase

    Reviewed Jan. 5, 2017

    I have been seeing JustFab's advertisement for quite sometime but never thought of giving it a try because I live in Canada and don't have a USD account to cover USD expenses online. Recently, I needed a pair of wide calf boots to replace my old one for this winter, and I have been searching around with no luck. I did a few searches online and saw JustFab's listings. I visited JustFab's website and learned about their VIP program. At that moment there was a special promotion for first time buyer, and finally I decided to give it a shot. I love that most boots come in wide calf version which is a plus for me. The only thing that bothers me is that I live in Canada and have to pay conversion rates every time I shop at JustFab. I'd shop at JustFab more often if it wasn't for the exchange rates and fees. Overall, I'd recommend this to friends who live in the United States for sure.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Wai,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

    JustFab Member Services

    Verified purchase
    Customer Service

    Reviewed Jan. 5, 2017

    Lovely shoe and comfortable. Awesome response from customer service. Easy returns for exchange or refund. Black Kalisha heel booties. VIP membership gets you discounts. I highly recommend this to girls with high taste and for guys to get for their ladies as a gift.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Glory,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    JustFab Member Services

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 5, 2017

    I called corporate and left 4-5 msgs to call me on a discrepancy over price online. Customer service wouldn't honor price online - thereby making me lose my bonus cash spend $60 get $30. When you call corporate there's not even a receptionist to answer your call just transfer by automation. Call made Dec 9-2016 (no call back yet).

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed Jan. 5, 2017

    The product is coming in time and is a wonderful product. I love it and really the price is awesome. Grey boots, and the size perfect, the designed is so amazing, everything is unique. For me is the more wonderful experience buy in JUSTFAB. I said my friends go ahead be confidence.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nadia,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

    JustFab Member Services

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    JustFab Company Information

    Company Name:
    JustFab.com
    Company Type:
    Private
    Website:
    www.justfab.com