JustFab Reviews

I heard about JustFab from my friend and finding what I was looking for was easy. I ordered one pair of shoes and the quality is good. But the size was wrong. It didn't go with my size properly so I discontinued with it.

During the holiday season, I wanted to get something for my girlfriend. And it was very easy to find what I was looking for at JustFab. The first that I bought was a BOGO. My girlfriend really liked what I got her. It's both stylish and comfortable. I’d recommend JustFab.

My shoes came in with a black stain and I could not for the life of me find anyone who I could contact to resolve the issue. At this point I just have them collecting dust because they were light brown shoes and the black stain is very visible.

I was interested in the sale JustFab had on Christmas. But it’s difficult now when I want to skip a month. I don’t know why but I can’t find the option. Finding the styles or items I wanted wasn’t difficult at all though. I purchased velvet shoes last month but my favorite item so far is the knee-high boots. The quality is nice too, and I really like them. I like JustFab and I've told my cousin about them.

A friend bought some shoes from JustFab and they looked good and comfortable, and she told me about the website and then I looked through it. Looking for an item or style wasn’t difficult at all, and I also didn’t have any problem with the size. I've been a member for almost a year and a half now and I like the special offers. But the only thing that annoys me is I have to go and skip every single month when I don't want to buy shoes and stuff. Sometimes, I forget that, which causes me a bit trouble because then I’d have to call them and say that I was so sorry I forgot to skip the month and if I could get my reimbursement. I wish there was an option where it would say skip like at least two to three months, and if I change my mind between those two to three months and I want to buy some more shoes then maybe I can go back and cancel.

I was googling for brown boots and a bunch of images popped up and JustFab was one of the links. I then made an account and have been with them for a year now. And as a member, I like that I can press skip on a certain month if I can't buy shoes. It's easy to skip a month if you do it between the 1st and the 6th because it says, "Skip this month" right on the homepage. But if it's not those days, you always have to search, and I've never had to search because I always do it the 1st or the 5th if I can. I've been skipping for a bit because I've been catching up on bills. But the latest item I bought was a pair of black little boots and then little brown heeled boots.

I've ordered multiple pairs of booties from you, and some have been so tight on the instep that I either couldn't get them on, or would only be able to wear them for 5 minutes sitting down, so I've had to return them. I currently have 3 pairs of booties from you and enjoy them all; just wish some of the other ones had worked as well. Also would have bought the styles that do fit in other colors, but they were either sold out or not offered.

I find looking for my style pretty easy, and they always have great sales, which is my favorite part. I joined JustFab in January and my last purchase was a bathing suit in early March, but I have yet to receive it. My favorite item from them, nonetheless, is the pair of thigh-high boots that I bought.

I made a purchase from JustFab and was kind of pleased with my order but decided that was probably the only one I would ever make. About a month later I noticed that there was 52$ payment taken from my bank account although I hadn’t purchased anything else. I was completely unaware that you charge monthly and asked several times to get my money back but ultimately have had no luck. I have gotten terrible customer service.

I used to like them and bought from JustFab all the time until they told me "that after multiple refunds I cannot get one anymore because I should be capable of remembering to 'skip the month'". Sorry I have a 1 year old, single mom, work full time and pay bills to remember to press a button so you do not charge me $40 each month. Never buying from here again. I bought multiple shoes you cannot wear them too much because they break easy but you get what you pay for. I am just upset that they did not care to give me the $40 back because they have done it 3 times.

I like JustFab's outfits and shoes. I've been a member for three years, and I take advantage of the VIP. The selections that the style expert gives were good and they suit me. I like them. I bought some rug burgundy sleigh boots, and the quality is good. I'd recommend JustFab.

I had a friend who ordered through JustFab and so I took all of their recommendations. Finding the item and style I wanted was very easy. I like the selection and the ease of skipping a month. If I would like to skip a month, I just go online and mark it. The first time I ordered from them, I got a bunch of shoes for a really good price. The style expert has given me ideas that I didn't have before. I also like the sizes of the shoes so far that I've purchased without trying on.

My sister ordered from JustFab and she had told me about it. And because I'm a big shoe fanatic, I figured I would try it out. It was very easy to find what I like. I was a little disappointed though because I went back to go check out more boots but the new styles now came out for Spring. I've only been a member for two weeks. I received my first order, a pair of knee-high boots in black, and they were very pretty. I was very happy with it. The quality was good. I've been wearing them since I've got them and they're still good. I ordered a pair before JustFab from the site called Wish and they ended up breaking as soon as I went and got them wet from the snow. I've been wearing JustFab boots for at least two weeks now non-stop and they're still perfect. So, I'm very, very happy with them.

The boots were to small for my thighs and I was too embarrassed to send them back because they were my first purchase, and it didn't come complete and was incomplete and didn't have the other stuff with it but charged me for it.

Very cute shoes. They run large though. I'm a size 10 normally but had to exchange them for a size 9. They were exchanged very quickly. The 2nd pair I bought for my mother fit her great. She loves them. Will definitely keep ordering from Just Fab????

I absolutely love the shoes I bought, they go good with everything. My issue is I have only worn them twice and the bottom part of the heel has fallen off and I don’t know where it is. It makes walking in them a little uneven. Please contact me back about this.

Wasn’t able to checkout using my credit from forgetting to skip the month. It took me almost 1.5 hrs with 3 different customer service reps to make my purchase of one item. I’ve never had anything but great experiences before this and I’m terribly disappointed!

I have always loved Fabletics and everything I've gotten in my orders. Always great quality and cute looks. I've gotten their shirts, sports bras, swimsuit bottoms, leggings... basically everything! I've recommended to many of my friends and family. They always have really good sales for all different types of things; whether it's the semi-annual sale, Cyber Monday sales, or flash sales, I always get so excited!

JustFab offered a promotion, so I purchased from them. Also, my sister had tried JustFab and I figured that I'd give them a try too. Their website was easy to maneuver and figure out. It has been close to two years that I've been a member with JustFab. Unfortunately, I forgot that I was a member for quite some time and I was getting billed and racking up money to spend. With any of these repeat service models, I tend to want to try them and then forget. So, I cancel each month when I do not need to buy anything. That's just the business model in general and that's not a negative thing with JustFab. I've purchased twice from JustFab in two years. I still have some money in there and I haven't asked for a refund. The last time, I needed to purchase from them again because I had so much credit. I got seven pairs of shoes and some clothes and that purchase only cost me $10. But then, I had 20 months or so racked up.

I've been a JustFab member since the beginning of February and I've only used it once. I got a pair of boots and the quality is good.

The shoes are not the best quality. I've had 3 pairs in which the zipper or buckle broke off within the first few weeks of using them. I know they are not a high end shoe but the zippers should be sturdy. I've ordered many pairs hoping things would be different but I remain disappointed with most purchases

They Arrived with in two days of ordering and were exactly what I ordered. I have already recommended JustFab to friends. Size was perfect and color was just as shown in picture. I will definitely be ordering from them again.

I was completely dissatisfied with this product. It doesn't fit true to size and wasn't very happy with the material. When I tried to get my money back, I could only get a store credit. Very disappointed. This was my first purchase on this site. Not sure I want to get shoes anymore.

I only rarely order from Just Fab. I like the site and the products, but as a "senior Citizen" my budget is very limited, and most of the fashions are aimed at a younger, trendiest set. Nevertheless, I DO recommend the site to others on a regular basis. I get lots of compliments, and I always refer them to your website!

After I placed an order with you guys I received a gift card from Hello Fresh. When I went to use the card, it was no good. Talked to Hello Fresh and they told me so. So I was not able to use the card.

Someone else set up an account using my email. I wish you had an account verification system. If I were a worse person, I could have gone in to her account and sent thousands of dollars of stuff somewhere, since the account has this person's credit card information saved.

I am not happy nor unhappy with JustFab. However, as beautiful as the shoes are, the sizing is almost always a tad inaccurate. The boots take a while to break in. The base of my sandals are not long enough. I do not have this problem anywhere else. The boots scuff easily on the smooth leather. The sides of the shoes break down because as I said they fit very snug.

For Christmas I bought my sister a gift card and had it shipped to her, it never arrived. There is record in my bank account of the purchase but JustFab won't return the money for the gift card that never arrived. I will when contacted we were told that they don't deal with gift cards. Nice easy money for them, wonder how many other people they've scammed?!

First I couldn't track my order then I dealt with four people on the phone one who hung up on me. I wanted to return my shoes because they were AWFUL. I was told I'd be sent a return label but it never was emailed to me and was told I'd be unsubscribed and my account would be closed but have been charged since and I still get emails from you. I am FURIOUS.

Absolutely love all my shoes. Only down part is one of the boots the wide calf part of it isn't wide enough. But that's on me not the boots. But other than that perfectly fine. Love the shoes tell people about them all the time.

I ordered boots and a sweater as Christmas gifts. They came quickly top everyone. The sweater I ordered was damaged so I called to send it back, I explained it was a Christmas gift. There was one left in stock. Took the box down to the poorest office my replacement was in immediately on its way and here in leg by of time for Christmas. You have always given excellent customer service but you went over the top for me that time. You are 5 stars to me!

I definitely love Just Fab and the items they sell, the knee high boots are amazing and crazy comfortable. The booties are cute but not as comfortable. I just wish the boots weren’t sold out so fast.. unfortunately a friend ripped one of my knee highs and I’d like to reorder them.. but they are sold out and I’m hoping to buy them again because I like them so much.

The customer service is excellent. I like the free shipping and free returns as well. Some shoes that I have received seem to be cheap quality, which is disappointing. That deters me from buying more. I wish there was more selection on items to redeem with points. The percent discounts were a little lame.

Ordered two pairs of shoes, quality is terrible, the boots were not what was pictured and they smelled like chemicals and plastic and were sparkly looking, they were not sparkly in the photos nor was it mentioned in the description. It doesn't matter because my lesson was learned and I won't buy shoes from JustFab after my first experience.

I have tried to call and cancel my membership numerous times. No one answers the phone or I get disconnected. Very unhappy. Very. If someone from customer service could reach out to me, it would be much appreciated. I believe this is a very poor way to do business.

I repeatedly asked why I had a credit, but it was never explained. Why do I have this credit? I was told I have a credit of 39.95 but I don't think I've used this service in months! So why do I have the credit or is it an error?

The jeans were of very poor quality, the first pair had a rip, the second does not fit as expected and the buttons are loose. The only item I can actually wear is the sweater and customer service is stressful and tedious. I feel like I paid for trash.

I just got my pink shoes, the color is beautiful, just like the picture, I have wide feet, however I ordered the regular size 8 and they fit perfect, also they are very comfortable. I am very happy with my new shoes.

I have not received my package and it says it has been delivered. If the driver left it outside there is almost a guaranteed chance it was stolen considering I live in a low income area. I’m very disappointed. I demand my money back in my account as soon as possible.

I emailed customer service in February to cancel my membership. Forgetting to skip my payment, I realized this was not going to work for me financially since my account was charged. Fast forward to March and lo and behold, I was once again charged on my credit card for my membership, which I cancelled the month before.

JustFab has really good promotions and good reviews. But I was only a member for approximately a month and I just called to cancel the membership. There was a weird charge on my credit card that apparently comes from a VIP membership. I wasn't aware then so I talked to a JustFab rep and she couldn't even say that it was for the VIP membership. But it was, so it was very confusing. It really decreased the trust that I had for JustFab. I love shopping online, and transparency is very important especially when a store has the information of a credit card with them.

I wish I could review more of JustFab's products but pretty much every single thing is out of stock on their website. I made a complaint to Facebook and was basically told to shop at the beginning of the month... What type of business tell you to only shop their site once a month? If you're having that many issues with keeping inventory, perhaps you should rethink your business model. Meantime, I'm still be charged monthly and haven't been able to purchase anything. I'm just shocked that a legitimate business operates in this manner. Since there's nothing to purchase, can I get my money back for all the past months that I've been charged and haven't been able to get anything?

JustFab seemed to have an easier term policy if I wasn't happy or cancellation if I needed to so I thought I'd give them a shot. I've been a member for two weeks now. I have been looking for some basic pumps to wear to work and I finally found some on JustFab. When I got them, they fit perfectly and they were nice. They were enough for me to want to keep coming back because I've been looking for ages. I find their website very user-friendly both on my phone and my laptop, which is nice. And, they do seem to have quite a selection of shoes. My only downfall at this point would be the ones that appeal to me, appeal to other people too and they're sold out on my size.

I wouldn't recommend this website. They charge your card every month and then when your want to cancel they give you a hard time to cancel your account and to refund your money back. They just hung up on my face and now I have to call once again to actually cancel my account as the gentleman that he is, hung up and didn't finish. This company would do anything to keep taking your money and wasting your time. Here I am calling again waiting for like 30 more minutes of my time just so they can answer and I can repeat myself and hope not to get hung up on. I hate this company and also JustFab Kids also gave me a hard time. They didn't hang up on me but still was difficult, both accounts for this website are horrible. DO NOT TRY!

I wanted some boots and so I thought I’d give JustFab a try. The quality was good, but I thought I’d ordered a wide shaft and the boots were not wide shaft at all. That was disappointing. I returned them for a credit, but I haven't seen my credit go back in my account. But I’m okay with JustFab so far.

JustFab's prices and shoes were awesome. And also, it was very easy to find items and styles I was looking for. I liked that it was really easy to use my credit to get some shoes. However, I stayed away from the selections given by their style expert. They didn’t really get my style. I got some booties in November and they were awesome. I have another pair of booties with heels that seems hollow. But besides that, the items I got from JustFab all have really good quality. I had no more room for my shoes so I had to cancel my membership after being with them for a year. Once I get a bigger closet, I’m coming right back. And if my friends would want to get awesome shoes, I'd tell them to get their JustFab membership because they have the best shoes.

My daughter-in-law was using JustFab. My daughter has very small feet and it's hard to find shoes for her, but JustFab had shoes that fit her so I ordered from them. I've been a member with JustFab since January, so it hasn't been very long. It was easy to find the shoes that I was looking for because I could narrow the search down to size and boots, and then I started looking through the ones that looked nice. The last purchase I made from JustFab was in January and that was for the boots. They looked good and my daughter liked them. For her, they felt great and they were easy to zip up.

I bought some shoes from JustFab that I wore for my birthday and they were a very good fit. They were also great with my outfit. The quality is good, too, and I was very satisfied. I've been a JustFab member for three years. I like their shoes, and the selections given to me have been good.

I wanted to try out JustFab and I've been with them for two months now. I look at their website and there so much stuff. It's pretty easy and quick to find the styles I want. I just see a link, type in my style and they give me a list of items, boots for instance, for it. It was just right there. I have a weird style and whenever I go through and do all this stuff and selections pop up, I'm surprised because I've never really ever seen the styles that I want in stores. It's nice.

I had made a purchase through JustFab and had to return the items and ended up with a credit in my account. Fast forward to President's Day weekend where they had a 40% off your ENTIRE ORDER sale. I spend a great deal of time on the site selecting my items, only to find that as soon as I added them to my cart, they reverted back to full price.

I've been a member for a few months and I bought a coat from them. I have also taken advantage of their promos: buy one, get one free or the buy one, get one half-off. The selections from the style expert are sometimes good. The only thing that I don’t like about it is that you’re not allowed to use your credit during a promotion. For instance, if they have buy one, get one half-off I can’t use my credit. But they have a nice selection and its not hard to find the styles that you like.

JustFab sounded like a good deal so I went on there and saw that they had a whole bunch of cute things and it was very simple finding the item that I like. I like their points system to get free gift deals. In fact, I got some earrings and lip gloss and something else one time. Also, the selections of their style expert were great. I've been a member for two years now and I‘m a VIP member. They take the payment out of my account but I typically skip the month because that’s not really in my budget unless I really had a good month. The quality of their items is very good. My favorite was the parka I got on Cyber Monday. It was awesome and I wear it every day. My experience was great, overall.

It’s easy finding items and styles on JustFab and I love the site. The only problem is sometimes I can’t find my size. I’m a seven and there’s a lot of people that are seven so they’re always out. But the selections I was given and the shipping were good. I usually get my orders within a week and I love the quality of the items.

The styles JustFab have are different and I have a good experience purchasing with them. I've been a member since 2012 and I've taken advantage of their offers like the 2 for $39.95. The selections by the style expert are good but sometimes I don’t go by that so I search myself. I liked my purchases and the quality of the items is good. My most favorite item is the red wedges. I tell friends to go look and see if they’ll like JustFab and definitely purchase something from there.

I've been with JustFab for two months now. I like the styles and when I had to return something, their return process was so easy. I did it from my mailbox. So, I didn't have the inconvenience of having to go and drop it off somewhere. I just went online, checked the two blazers that I wanted to send back, printed out the return receipt, taped it to the bags that I kept and stuffed it in the mailbox, and that’s it. And then, I got the items I wanted three days later, which was a size smaller. I didn’t even have to wait for someone to get the order and process it. They sent back my stuff right away and they came much quicker than I expected. I was expecting it to be like two weeks or so and it was a couple of days. I haven't worn the jacket yet. They were light colors but I'm waiting for spring. Right now, I'm wearing the boots that I ordered and I get tons of compliments on them. Shoe-wise, the quality of the product is really good.

I have been a member of JustFab for a few years, now. I was under the impression that my money (automatically deducted from my bank account) would be there anytime I needed it. It is even advertised in the ad, as such. I called a couple months ago and was told I had a credit of around $80.00 but was not told that at the first of the year my money would be converted to a gift card which could only be accessed by calling a different number than JustFab, and I would have to have the code to go back to the site and make a purchase. The rep had the nerve to tell me that "if the money wasn't used, it became JustFab's money!" Literally, his words, verbatim. It was the 24th and my daughter needed the shoes on the 28th, so I knew that with express shipping (2-3 days), she would have them on time.

It was pretty easy to find what I was looking for at JustFab. I wanted to try wearing boots that are almost below the knees as I never really got into that kind of fashion. I searched for the boots and then I found the black color that I liked and put that in my cart. When I went back to the search site, I found a pair of burgundy boots that I also liked. I got them in the mail and they were the same exact style boot, just different color. That didn’t matter, though. The quality of the boots is amazing and I love it. I’ve been wearing them to the snow and for fashion, and they're working for both. The only thing I don't like is the fact that you have to keep a membership with JustFab. I've been a member for less than a year and I feel like if I didn’t have to commit to a membership, I might buy more. If I could just go online and get whatever deals were for that month like in an online shoe store, the outcome would be different. Still, shopping at JustFab was great.

JustFab was offering a deal on some shoes, so I decided to order from them. It was easy to find the item I was looking for. I've been a member for about a month now and I like the discount. I went with the two pairs of boots for $40 promo, but I’m not going to continue with JustFab because the quality of the products was pretty low.

I’m an internet person and I’m lazy. I don’t want to go out. JustFab was something new and I've been a member for a year or two. It's very easy to find styles I want and I like the easy access. Once or twice, I took advantage of their special offers. Yesterday, I made an order. Everything has been great and I'm very satisfied with the items I bought from them.

I've been a member with JustFab for a year, since December. They were running a deal for $39.95, so I bought shoes from them. I've been able to take advantage of their special offers, such as a lot of the buy one, get one promos. Finding the item that I was looking for was easy and I could find a lot of stuff that I liked quickly. In December I bought a pair of wedge booties and nice jazz boots, and the pair of boots that I got are awesome. So far, the quality of the items that I've purchased have been really good. I was scared at first in going with JustFab, but then I was delightfully surprised. I'd tell a friend not to be worried about the quality of their products because the quality is good and the sizing is pretty accurate.

JustFab had a deal where I could get two pairs for the price of one. I like buying a new pair of shoes and I've been with them for at least three years. Their shoes are of pretty decent quality for the price and the style is what I like so I just keep going back to them. They fix up all that they think I like but I don't typically look at that. I've noticed that there are only heels in there, things that I would never wear. I just go to the menu, hit what I'm looking for then I search from there. I have a pretty distinct style that I like to follow and I find it pretty easy to find the things that I'm looking for.

I've been with JustFab for the last two years and I feel proud I am a member. I always recommend them and although my family members are in different states, they are using JustFab. I like their website but they need to introduce a little more styles. They only introduce the women’s clothing, not the men’s. But I always check for anything good and I always order, especially the booties and the boots. The quality is okay and the boots are my favorite. I was going back to my country in December and unfortunately I couldn’t receive my last order. But the service is good and the people are all very cooperative.

I love JustFab. Unfortunately, I had to cancel my membership. But it doesn’t mean I won't order from them again. I still like them. It was real easy looking for the items or styles that I wanted. I can filter what I want through the system like if I want three or four-inch heels or two-inch heels or I want a certain color of a purse or a certain brand of purses. It was right there. What I like about being a member is the discount. You get rewarded for being a member, like one month there will be like, "Oh, here's $10 off," or they'll have promotions like two for $39 or two for $24. I also like the selections given by their style expert. They were very me.

My wife ordered a pair of shoes at JustFab for $20 two months ago, and she got a second pair for $7. It was a one-time order when she signed up to get the discount on the second pair of shoes. She paid a complete $20 plus the $7 for the second pair, but she never received the second one. She tried contacting JustFab and didn't get any place with it. Plus the quality of the shoes she got is like buying a pair from Payless. We're very dissatisfied and I wouldn't take a chance on JustFab.

One of my co-workers wore a pair of boots to work and she told me she got them from JustFab so I bought from them, too. I took the quiz online and pretty much gave me a ton of styles that I liked so I just picked from there. It was all pretty easy and the selections from the style expert were great. I really like the pairs that I got and the quality is fantastic. They fit really good and pretty much go with everything. I will definitely be getting more especially during the summer.

I really like the products that JustFab had. The products are really great. It's everything I expected and everything that the website said it's going to be. I also like that they give you the bonus points and sometimes you get your free shipping and your discounts.

I wanted the style that JustFab showed on the ad on Instagram and I've been a member for about 2 months now. I like shopping around and being able to look at different styles of shoes. The style expert selections are good and they're the right style I like. I was able to purchase two pairs of boots and I really love them. I'm very satisfied with JustFab.

I'm returning a pair of boots later on today. But besides that, JustFab is cool and my experience with them was good. I'm a VIP and I like the two for $39 offer. We did have a little problem with them charging my card monthly without letting me know, but they kindly returned it so everything's fine. Moreover, the black boots I've purchased has good quality. My niece has a pair of the same boots and she's really had them for long. However, they don't have them in wide so I got to return them. They offer wider size but they're sold out. I've already told my friends about JustFab. I told them to make sure to get the size that they're supposed to get in wide because we're all wide calf. As far as that, they're going to be happy.

I like the styles of JustFab. It was pretty easy to look for items because JustFab helps us out by sorting all the different styles. Being a member, I like the discounts and the prices are really good. The style expert was good too. I recently bought some boots for winter. They're good and they last a long time. JustFab is overall really good and awesome. I'd tell friends to check their website out and it's pretty cool.

I went to JustFab's website and they had lots of good stuffs. It was not difficult to find the styles I was looking for. I just went through the bags and I picked the one I wanted. My favorite thing about being a member is I can get things for ridiculously cheaper amounts. The prices are very good and fair for the members. The offer they gave to the membership exclusively was they give you 70% off your first item, and the second one I got, I had 20% discount. I feel great because the selections by the style expert are fabulous and they fit my style. But they don't have much of clutch purses. I ordered for a bag and a jacket from JustFab and I like the bag. But the jacket is quite big and I'm looking how to return it so I can get a smaller fit. The bag has a very good quality, but I don’t like the quality of the jacket that much. Their material is just too light and it was not fair for a jacket that's supposed to be a blazer jacket. Nevertheless, I recommend JustFab to a friend.

I thought I’d try JustFab and it was okay. Finding the items I was looking for was easy. It's just that the boots didn’t fit. And I’m not a member anymore because they won’t carry what I need. I needed wide calf, and the wide calf there weren’t even close enough to fitting. The quality was fine and I gave them to my daughter and daughter-in-law and they love them. The service was great too. They arrived in a fabulous time. I didn’t wait very long for them at all. If I could continue using JustFab, I would, but it just doesn’t work for me. It’s worth giving them a try unless they have super wide calves.

It took me quite a while finding the item or style that I was looking for at JustFab because I don’t like most of the styles that are out right now. It looks like we were deranged. It’s like, “Can you find a boot without a buckle on it, please? When did this happen? Why are we all starring at a western all of a sudden?” And so I was just looking and looking and I saw a couple that didn’t have buckles. That was good and for the price, I thought the quality is fine. They aren’t great, but for walking around and what I need them for, they are fine. But now I'm trying to contact for information so that I can cancel my subscription because I don't buy a lot of stuff online. I just joined JustFab because I needed a couple of shoes which I ended up finding there so, color me happy.

Just got a pair of ankle boots on an exchange, only to have the zipper break while heading from the porch to my car! I talked to customer service and they said they can't do anything about it. Even as one of their diamond elite members I tried to explain what happened and they didn't even care. I asked if I can talk with the dedicated stylist that the members get and the customer service member Lee said that no one gets a stylist! That's guaranteed for the D.E. members on their site and he's saying otherwise. Afterwards, I asked for a manager only to be hung up on. Crappy service. Can't believe it.

I heard about JustFab from a friend. She told me about a deal they had going on and I needed a pair of shoes. So, I decided to become a member. It was really easy find the item or style that I was looking for. I was able to filter through the options and find it pretty quickly. I was able to take advantage of the first deal which was the $10 pair shoes. And I was going to take advantage of the three for $40, but I didn't get a chance to. But, it was one I was interested in. The selections of the style expert were very good too and they're stuff that I would choose. I got a pair of boots two months ago and they're very good quality. I save them for my special night's out. They're very nice. I would definitely recommend JustFab. In fact, I actually have recommended it to a few of my friends.

JustFab's boots are my favorite and I also like their handbags. I was a member for almost a year but I discontinued the membership because the option on the website wasn’t recognizing I skipped the month when I would do it and so I would get charged. I talked to one of their guys and he told me that I can always become a member again. So, I decided to join back up with them a couple of months ago. Yet the same thing happened. The online option was not recognizing I skipped the month, so my card was charged again. That’s aggravating.

My mom found some clothes at JustFab that fitted, were at a good price, and were in style, which she could get through the mail because we lead very busy lives now and it is hard to be able to go out shopping anymore. She had been a member for nine months, and I took over her account because she wasn't able to afford it anymore, so I'm using it and have been making payments for about two months now. I've found several pairs of shoes that I thought were absolutely adorable. I found the cutest little Moccasin that went with a dress on there that I ended up wearing to church together. I thought they were amazing and I got lots of compliments.

A friend of mine told me about JustFab and I’ve found some cool boots and I wanted it. The boots are better than I thought they would be. It has a rubber heel and not one of those quick things that can wear off in no time at all. I've been a member for a month and I liked the idea of taking that day to think about myself and do something for myself. In terms of their special offers, there were two pairs for $39 then I got a pair of really nice high heels for $10 or something. They were really cute. I had an issue with the skip a month button because it didn’t skip a month. That was the only issue I had because I couldn’t shop fast enough. I don’t know if I did something wrong because sometimes there’s a little advertisement that comes up during your skip a month. And I think that when you go ahead and fall for that look, it takes you back out of the skip a month. I felt that shouldn’t be like that because it was manipulative. But they were helpful when I called them.

PSA. DO NOT ORDER FROM JUSTFAB UNDER ANY CIRCUMSTANCES. I skipped the month and they still charged my credit card. I called them... It rang and rang, then the line was picked up and the person wouldn’t speak to me so that I could cancel my subscription. I called my bank to report the fraudulent charge, they refuse to help me. Thanks for nothing, First Source Federal Credit Union. I called JustFab again, today, and same thing happened again. I tried to remove my debit card info online - it’s impossible. Do not do business with JustFab... Please share and make your friends aware!

I've been a JustFab member for about three years now. I like having a stock in my wardrobe, and I'm in love with JustFab's heels and guys' shoes. They also offer promos and I've been able to get a couple of them. When they have he clearance sale, I'm able to get items for $10. And they also had a promo where every pair of shoes and purse is priced at $30. I recently got two pairs of black boots and their quality is good. One of them smelled like gas but it's fine.

JustFab had a deal for signing up where your first pair is $10. I really like their styles and I like that we get exclusive deals. But there is medium difficulty in finding what I'm looking for. My last purchase was a pair of boots and I like them a lot. I've been a member for four months now and the quality also seems good so far.

I saw JustFab's ads on Facebook and I saw a pair of boots that I liked. When I clicked on it, it automatically popped up. It was easy searching for colors and styles. The first pair of boots I got had a sticker of $45, and I paid $11 for it. That was really good. And then, I get emails when there are sales going on or there are percentages off. There's a lot of good perks with being a member, and there are discounts for referring friends as well. Also, what they've suggested so far has been my style of heels or boots that I like. They match well once you fill out the form at the beginning. I posted on Facebook that I bought the boots, and a lot of people messaged me, asking about the quality. A lot of people would be scared thinking that the price is not going to be what JustFab advertised, but I haven't had a bad experience yet so I'm satisfied with it.

My daughter recommended JustFab and I've been a member for a month. I was looking for something that would strike my eyes, and it was hard because I'm picky. But I love the quality of the items. Everything was good and I'd recommend them.

I was travelling and called within the right timeframe to ask for a return, I was told everything was OK and that I would receive an email with the required document to print to send back the shoes. Once back from travel I had not received anything and it was too late to return the shoes.

JustFab is a very good brand and I highly recommend them. They're wonderful and I love the website. I've been a member for 6 months now and I like the combination of options that they have. I look for boots, high-heels, and sometimes flip-flops. The style expert's selection is great and I like it. I like the variety of everything like clothes and shoes. My last purchase has been 3 months ago and I mostly take advantage of the special offers for the boots. I already bought 6 pairs of shoes that I use everyday, mostly for work, so they are good. The burgundy platform boots are my favorite.

I’ve been a member of JustFab for a while and I ordered a couple of pairs of boots. Finding my style was easy and the quality of the items I purchased was good. But the first pair of boots I ordered got couriered here to my town and for whatever reason were never delivered to me. I got ahold of JustFab to see what was going on and they were on the way back. They were shipped back to JustFab and so I tried to re-order them and they were out of stock. Then I asked if they could just reship it when they got them back.

I love the shoes that JustFab has and I got my kids some from Shoe Carnival. I've been a JustFab member for about a year now and I've taken advantage of the VIP specials like buy one get one free and buy one get one half off. The style expert selection is good, which was based on my little quiz that they asked in the beginning. They've been doing pretty fine with it and I'm comfortable with everything they pick out. I like the shoes I bought, still got them, and the quality is really good. The leather boots I got since November are still in great condition. I wear my shoes a lot, but they've been maintaining. I love the two pairs of knee-high boots and my children love their Converse Chuck Taylor. I've been happy about all my purchases with JustFab and I referred two of my friends. I told them that the quality was excellent and the shipping is fast. They also have good deals and special going on so they could check it out and see what they might like.

It was like JustFab was set for me to do. I've been with them for a long time. A lot of the things that JustFab carries are not your everyday stuff that you just see that anybody has. It's exactly how I am and my personality. I happen to like really high heeled shoes and not everybody does. I also have a hard time finding shoes because I have bigger feet but I like the fact that I can find shoes that actually fit me. I love the shoes, too. I have a closet full of shoes and probably 85% of them are from JustFab. I often catch really good sales and end up buying four or five pairs at a time what I could pay to buy two pairs somewhere else. This past weekend, I had to order so now I officially own more pairs of shoes than I have room for.

I liked what JustFab had. I joined them a year and a half ago and I would recommend them. They match my style and it's easy to find what I'm looking for. The quality is good too. I purchased jeans three weeks ago, and I've also taken advantage of the different sales and the deals for buy one, get one free. My favorite thing about being a member is the free shipping.

JustFab has a great selection of shoes at a convenient price. I even took advantage of the buy one, get one deal. I've been a member for five months and my favorite thing about it is the amount of selection of shoes. The quality is also great for what you pay. I bought some boots a couple of weeks ago and I really enjoy those.

I wanted to see what JustFab's product was like. I bought a purse and some sandals which I had to send back 'cause they were a little bit too big. But the quality is okay. I like the affordable items, and they have a pretty nice style. I'm satisfied, and I would tell others to purchase some items from JustFab.

The shoes at JustFab are pretty and there's a lot of variety which covers all of the bags that people want. Plus the price is right. I purchased black suede boots with flowers on them when I registered a couple of months ago, but they're in the wrong size. I was looking at them, feeling them and stretching them out, and they're durable,. I just wish they were my size.

I liked the boots that I purchased from JustFab as well as their price. They were great. In fact, they're my favorite. But I'm not really impressed with the pair of sandals that I purchased two weeks ago. The sizing seems to always be off and the buckles don’t last. So far, I've been with them four years and finding the item that I want was really simple. I like the ease of their site. It was easy to navigate and I like being able to order whenever I want.

JustFab had a deal of two shoes for the price of one and a heel initially drew me in. Once I joined, I loved being being able to choose a pair of shoes on a monthly basis. I was a VIP for a little while but I stopped then recently joined again to get the monthly. I needed more shoes. I actually got a dress too, and I like that the product offering is a little bit broader. The quality is pretty good too.

I used JustFab years ago, then I cancelled for a couple of years. Then I became a member again in 2017, and cancelled it again a month ago. It's one of my favorite sites and I've always liked it. It's convenient and the mail time is great. Customer service is great as well. I've never had a problem returning. I've ordered more than once and I'm good with the quality of their items. They do a good job and I've recommended them multiple times.

My sister is a member of JustFab. I signed for a month. My favorite about being a member is the email section, in letting me know when there is a sale. I've availed of the buy one get one deal with a shoe. I got a couple pairs of boots and two jackets about a week or two ago. The jackets were a little big, but I just sent it and exchanged a print outfit to see if they can give me a smaller size. Although, I had trouble with when you click on an item and you go back, it always defaults to the first page versus where you left off. But I'd recommend JustFab, which I have.

JustFab had a lot of nice items that I was interested in. I got me and my daughter a pair of boots and I got me a pair of sneakers. And for what I paid, the quality is great. I wear my boots in the snow and in the rain. It keeps my feet warm. I told my God-sister about JustFab. I expressed how easy it is and how you can go into the boutique and close it down if you don’t see anything that you want for a certain month. So she’s looking into it right now as well.

I have to say that my first experience with this company was absolutely not a positive one. I thought I had found a good place to buy a good pair of boots for a pretty decent price but of course I have in a week only when they started to rip at the heel. I contacted customer service. I was told that I could exchange them. I printed out a shipping label. Returned my boots but still yet three weeks later I haven't gotten my return done yet. This company is it saying that they didn't get my refund my return back. I don't believe them. They will not return my money. They will not exchange my boots. Someone help.

I have been a member for three years now and I like JustFab's prices. I have availed of their special offers, and the quality of their products is good. The website allows good navigation, and it is pretty easy to use it. I just go with what I like, and it has all been pleasant. I love it.

I liked the price and the styles I saw at JustFab. It was easy to find the style I wanted. i wear the item I bought several times a week and it's got good quality.

All I’ve ever gotten from JustFab is boots and it was very easy to find the colored boots that I was looking for. Out of all the six boots that I’ve ever gotten, I’ve had one that’s given my feet trouble though. It was a little irregular but other than that, I love the boots I've gotten. I also tried to get all of the special offers, like the cheap four and the free stuff. The only thing that was difficult for me is remembering to skip a month so I had to stop my membership. But other than that, everything was great. I have introduced a lot of friends to JustFab. Normally, they would ask me where I got a particular color or style from and I would tell them about the deals that JustFab had.

I started buying from a certain site and when you login there, it also gives you links to JustFab so I started purchasing from them. So far, I’ve done two orders, boots and a purse, and they were good. In fact, people are always complementing the boots so I highly recommend them all the time. As a member, I like not being tied down to buying a thing. I can skip when I want to skip and then buy if I want to buy. It’s super easy and you don’t have to sign up for a contract.

I'm a shoe person and JustFab had a lot to choose from. When I went there, I wasn't really looking for anything in particular, but I found something that I could use right away. I've been with JustFab for several months now and I like that I can skip the months that I want to. They're really nice about it and it's not a big deal when I skip. But usually, the months that I skipped, I found myself buying something anyway.

I saw a pair of boots that I liked. However, I've only been a member for half a week then I canceled because I received the boots and didn't like them at all. They were true to size, but the material looked so shiny. It almost looked like trash bags. They're also very thin. They didn't look shiny on the picture when online. The quality wasn't great but they'd last about a year. But for $11, you can't really beat it. The style just wasn't what I thought it was.

JustFab had a great deal then for a two pair of shoes for $40. The quality of their shoes and their products are good. I was a little afraid though what the quality would be like because of the price, but all their stuff is of really good quality. I’m surprised. I’ve never had a problem with anything that I bought from them. The only thing I don’t like is that they will only give you sure credit. I would rather just be refunded because I’m obviously purchasing more from them, but that’s just their policy. That’s the one thing I'm not 100% satisfied with, but everything else works well.

My mom got me some boots from JustFab and the price was nice. It was like a VIP thing, that was like 10 dollars. The shoes came fast and they were nice. It was a good experience and I'd recommend them.

On my visit to the JustFab site, they showed me 40 to 50 boots. I thought that $10 for the first order was a good deal, so I went and ordered a pair. When I ordered my boots, I did not know that they would be taking out $39.95 direct every month. No one told me that I had signed up for a contract that I did not authorize. If they had told me that, I wouldn't have ordered it. I had to cancel my credit card because of that. They've apparently reimbursed me, but they didn't do good for me at all.

So I signed up for the VIP program. Essentially, the company says if you join the VIP program then you will get access to VIP pricing, as well as specials and discounts that non VIP members do not get. That is EXTREMELY FALSE. When you prepay for your shoes at the beginning of the month, you are given a credit to use throughout the rest of the month. It is $39.95 for the prepaid credit. If you choose an item over the $39.95 then there will be a price difference you will have to pay. However, if you find an item that is less than that amount, you will not be given a refund or partial credit. The website will not allow you to use that full credit amount towards a purchase of more than 1 item.

I'm pretty tall and a lot of times, cute stuff doesn't come in certain sizes or shoe sizes. I thought it was really cool that JustFab did the "Buy so many pairs, get one free" which they haven't done in years. But my favorite thing about being a member is the variety and the accessibility. It's pretty easy to find the things I'm looking for and they have really good sales. Sometimes they have the sales like during the promo code and if I have a credit, it's hard to figure out whether to use the credit or to use the sale. And there's limited sizing and larger shoe sizes go quickly. But they're pretty plentiful when they first come out.

I bought a purse which style I liked. Being a JustFab member, I like that I can just order and the product comes straight to my door. I also like the selections. So far, everything's great with the quality. Everything's been good with JustFab.

I loved the prices at JustFab and I liked their membership perks. If you make a purchase, then every month you can get it for a cheaper price. For $15, I got a pair of boots. I was very surprised with the quality. At such a low price, I thought they'd be bad quality but they're pretty good. Moreover, it's easy to find the styles you are looking for and I always like the selections the style expert has given me. They're very specific about them.

JustFab is a good place to shop. I liked their prices and I've been a member for three years now. It was very easy to spot the items I was looking for on their website. I went straight on there and I wanted to look through all the heels and boots. I like the selection they picked for me because they got all type of fashions. They go high heels and low heels. They've also been having good sales, like two pairs of feels and boots for one price. I got boots sometime in 2017 and among my purchases, those are my favorite so far. It was a long pair of boots with little heels and I liked them. They're good quality and still lasting.

I liked the initial buy one, get one free offer from JustFab. There have been quite a few sales that I was able to take advantage of. But there aren't a lot of special offers and I can't use a lot of the special offers in combination with my membership. Also, the website is pretty clunky and the mobile app is very bad. They have a lot of great styles, but the web development can definitely be better. There are a lot of cute things but don't expect them to last very long. The items are not high quality. They definitely fall apart after about three months. The shoes are okay, but not great. A lot of times, the bottoms come off, the heels come loose, the little stoppers on the heels come off. The quality of the clothes are lower than the shoes. I bought a large variety of the clothing items and most of them are pretty bad. Either the buttons or the snaps or fixings come off. The material is low-quality. They use a lot of faux suede that doesn't have good structure or shape to it.

JustFab has awesome shoes with good quality. I still have my first pair of boots which I bought from them two years ago, and they still look great. I also bought some velvet red knee-high boots and they're my favorite. I love them. As a member, I was able to get to the VIP where I would pay $30 for two pairs. I ended up paying $25 for two pairs. I don't order shoes like that but I could stop ordering for a month that I won't be using it. So, I stopped it. I had the membership under my mom's name, too and I wanted to restart mine. So I cancelled it out completely, but my mom is still getting charged. And while my experience has been good, I didn't like that. They should make it a little bit easier for us to cancel. I'm almost like $125-deep trying to cancel it. And I find it very difficult to contact and get a hold of somebody to figure out why it isn't canceled yet. Still, I have referred people to them.

The selection that JustFab has is a little bit different and I like that. Although the selections from the style expert are not necessarily typically what I like, they're okay and besides, it's pretty easy to find what I'm looking for. They've got awesome jackets too. On my 2nd month with JustFab, I did the two for $44 deal. I got a suede Carol jacket and a pink fluffy jacket, which is my favorite so far. They're awesome and I get the most compliments on them. The option that we have to skip a month is a little hard to find though, and it could be a little clearer on the website. Nonetheless, I've been with JustFab for two months and I would tell others to buy from there because the quality of the clothes and the shoes are excellent.

Finding the style that I want from JustFab depends on the season and if I'm specifically going anywhere. For example, if it’s winter, I’d be primarily looking at boots. So I would just be like looking for what’s trending now in styles that they have. If JustFab has anything similar to the trends that are in the stores, then I’d be more towards those. However, on occasion, when I get emails at the beginning of the month and if anything catches my eye, even if it’s out of season, then I go with JustFab. I like the sales that they have because usually, I only buy one per month. But when they go on sale, I try to buy more than one like when they had a buy one, get one on bags or get bags with $10 off of the item purchased.

My sister told me about JustFab. They had a pair of shoes that I needed, and they fit perfectly fine. They look just like the picture, and they're also of good quality. Being a member, I like that I got the first pair for $10. I also get a lot of rewards. JustFab can get something on sale or free shipping, too. There are different promos that I can get throughout the month. The selections given to me match me. They're perfect. JustFab is a great program to join and I would definitely recommend it.

My sister suggested JustFab to me. They had some really good deals going on right around the holidays, so it was perfect for gifts on a budget. It was very easy to look for particular items of my liking. I have quite a few options to choose from. I've been a member for two months and the perks are my favorite, like the frequent deals. It's usually really expensive to buy shoes and JustFab made it a little easier. The best special offer was the two pairs for $40. Also, the style expert's selections are usually pretty accurate. Everything I've purchased have had great quality. The brown suede Chukka boots are my favorite. They're very comfortable.

JustFab's pricing was good. I bought a purse last time but I thought it would be made from softer material. I liked getting boots for $39.99 though. I had been a member for three years but I closed it because I’m going in for cancer operation in two weeks and I won’t be going on it for a while. The only bad thing about this program is if you don’t want anything and you don’t remember to get in there, they take the $39 out. I would tell others to go ahead and sign up for it but to remember to go in and click every month.

A girl in my job told me that she was getting some shoes from JustFab and my daughter also told me about them so I tried it and I've been a member for a month now. Being a member, I like that I can skip a month because I really don’t like someone going into my checking account without my permission. But I'm able to skip so it doesn’t happen. I might not want to buy a pair of shoes at the beginning of the month but I might see two or three pairs of boots or shoes that I might want to buy later on in the month.

I like the styles at JustFab and I've taken advantage of a lot of their special offers, like buy one for $10 a pair. The quality of the items are really good. One pair of boots I've had for two years and they're still going strong. However, I'm very consistent with skipping the month, but even after I do, I see it taken out of my account by the 21st of that month.

I got a pair of boots from JustFab and I like them. I had to make a phone call because they had this VIP sale when I became a member, which was a little confusing. I purchased the item twice by mistake and I had to call and they took care of me. They were really nice on the phone and they explained it to me. I had to make sure that I was not being charged monthly as I was not ready for it. For the price, the quality is pretty good. They could make membership thing a little more understandable so that people do not get confused, but it was good. Check it out.

JustFab's pricing made me want to purchase from them. They have a big variety of shoes. It was pretty easy to find ones that felt like my style, and my style expert had good taste. I've also availed of the $10 special promo. Two months ago I bought something for my mom and she was really happy with it. I've also purchased shoes that are colored mauve and they're my favorite.

JustFab has a good price on boots. I went to their site after I saw them on Facebook and it was easy to place an order. I used the special offer on the boots and the boots are of nice quality. I became a member earlier in the fall and I evidently didn’t read the fine print. I didn’t realize at the time I ordered the boots that I was going to be sent things every five weeks, and I didn’t want to get into that so I dropped it. JustFab is nice but read the fine print.

At first, JustFab offered a coupon or a discount. There are a lot of cute stuff and it is not hard to find my style. I've been with them for a little over a year already, and I like the points that I earn to get rewards when I spend money. They have marked down sales and then I also took advantage of the initial offer where they sent my first pair of shoes for $10. My favorite purchases are all my boots. However, I said that I wanted flat shoes but it seems like all the styles the style expert gives me are high heels.

I heard JustFab from my sister. I went with them as I want most of their guys' products, and well as the deal. I like to scroll and then things just pop out. I put what I like and that's the shoes that I get to see on my page. I get emails from them and I bought two pairs of boots from them. I’m waiting for the summer so I can start getting the nice sandals and high heels and things like that. Last month I ordered two pairs of boots, the two for $39.99. They are good for the price and I get a lot of compliments on them. I like their website and I like ordering from them. I have recommended them, and I will be doing more business with you in the future.

All the shoes at JustFab are affordable. There was a deal for signing up at first, but even without that, they have a lot of good sales every now and then. I’ve done buy one-get one, half-off and a lot of clearance sales before. I don't buy shoes as often anymore but when I am looking, I can just go on the site and the categories are pretty cool. I like that I can still get the perks without having to spend money every month. I can skip the month which is what I do most times. But whenever I do have a need, I can always go on and still get something with a good price. They also have really good, stylish shoes. Sometime last year, I bought some heeled ankle boots. The shoes are very good quality. I still have most of the shoes that I bought even from the first time I signed up, so they last very long.

It was very easy to navigate JustFab's website. There was a time that I didn't want to order shoes so I stopped shopping at JustFab, and I just became a member again a couple of months back. I've ordered five pairs of boots and a jacket from JustFab. They're cute and comfortable, and their quality is good for the price point. I've recommended JustFab to my friends.

I'm a JustFab VIP member and when I decide that I want a pair of boots, I just order them and they're here in a couple of days. But I generally skip months because I'm not big on ordering clothes online. And my husband gets mad when I forget to skip the month and get charges on the credit card because he has a lot of medical issues right now and we're really tight with money.

I don't like that I can't use my credits to buy the sales on JustFab. I have to buy directly. The credit can only be used on stores like things that are not on sale. Also sometimes the selections are okay but other times it's a little cheap quality like the coat that I bought. Sometimes they're comfortable and sometimes they're not. My experience with JustFab has its ups and downs.

I liked how reasonably priced the shoes were for new members at JustFab. Plus their selections were great. Navigating their site is also pretty simple.

The shoes that I bought from JustFab was only 10 bucks. But it was very difficult to find because there was so many to choose from. And it turned out to be a size too small. I'll try them again, but I already got a return authorization if I decide to returm them. But I’m just going to go to my local shoe store and see if I can find boots that I like, rather than having not to try them on, and then I have to return them. Also, I didn't realize that JustFab was going to charge me $39 if I didn’t go in and tell them that I wasn't going to buy anything by the 5th of the month.

MY EXPERIENCE WITH CUSTOMER SERVICE TODAY WAS VERY BAD WITH THE LAST AGENT I SPOKE TO. My name is Hope ** and email is **, I made an order with my friends account December 29th and I am yet to receive it here in Canada, I called last week and the agent advised shipping is 7 to 10 business days and now it is 13 business days still nothing, I called and all the agent could tell me is it could take up to 30days, FOR WHAT!!! Then the purpose is defeated. I tracked it on Canada post, supposed to have arrived January 3rd, no further update, contacted Canada post and I was advised I have to contact sender and now the agent wants me to wait and then what? Please I need a refund or I will be posting this message to as many places as I can. Close my account as well.

I contacted customer service to replace the coat with the pink fur trim. Within a week the zipper was broken, and several buttons fell off. I was told I had to return the coat first before another could be sent. I explained I would not have a coat to wear during that time. It’s -20 some days here. She would not do anything else.

JustFab has a lot of really good promotions going on. However, I canceled my membership because of some conflicts that I had. I called in to order some boots. When I got them, they didn't fit so I sent them back. When I did, I got a store credit. I couldn't find anything that I wanted, so I decided to get something for my sister. They told me I couldn't use my store credit on top of a promotion, but if I went back in and added myself as a member, I could use my store credit on top of a promotion. I did everything they told me to do and I ended up processing another $40 payment, which I didn't want. And so, they canceled that payment for me.

Everything I get from this website is amazing! I'm always getting compliments on my shoes and they are such a great price! The only issue I have is that they don't refund money on returns, all you get is a credit... which would be fine if it could be used on sale items, but it can only be used on full price items. Which I don't really understand, because it's my money and I should be able to use it on whatever I want. Regardless, their products are amazing and I will continue to buy from them.

I placed this order and used an e-card to pay for the order but noticed that my bank card was charged for the order instead. When I tried paying for another order recently and tried using the e-card, I got an error that the card was already used. Very dissatisfied with my card being charged when I input the e-card number.

I never received my package and it looks like the post office returned it to FedEx and sent back to supplier. Still have not been able to resolve this. I have checked the FedEx delivery and it was returned in delivered on 12/30/17. I have not received my money back or the product.

While I have loved JustFab I have stop shopping as frequent for two reason. I had contact JustFab about a shoe that seemed to fail, the heel became soft. I contact JustFab and sent 3 emails with photos of the shoes, but I never heard back from anyone so I figured I was not wanted as a customer. I hate that credits don't cover the tax - it's so stupid that "free" shoes are not free. I understand tax laws - it is just annoying.

I was unable to return my shoes because the employee never sent me a return label for both pairs I needed to return. They were extremely slow getting back to me via the website IM feature & closed the chat when I wasn’t able to get back to them in the same time frame. They took forever to respond and closed the chat when I took a few minutes. I expected it was already done & I would be receiving a label. The service of this company has been sketchy for a long time & the show quality is way less of that when it stated. I often receive broken shoes that are uncomfortable & not at all what I expect.

Wish we didn't have to skip the month every month. I just want to buy the boots and items I want without a subscription. Also the style I really wanted has been out for MONTHS. Ugh If you had that I would really like the service.

I have contacted JustFab on several occasions to get help with my account, as I have had a credit in my account from a return for several months, but it would not apply to my cart. Getting something that isn't "on sale" is frustrating, especially since this refund was from a sale purchase, so I should be able to use this on sale items because it's just a partial return and my money. I was finally able to use it but received no info from JustFab and no responses. I will be canceling immediately after ensuring these shoes fit and I don't need to return yet again.

The fringe boots that I ordered were very poorly made!! The sole started coming apart after about a week, which I’m very disappointed about!!! The other boots that I ordered at that time are very uncomfortable. They have little to no cushion on the inside. I’m an overall VERY dissatisfied with my entire purchase!!

I love Just Fab! I had a problem with my last order though. I had a pair of boots that came in the wrong size. At first I thought they were just tight and needed broken in, so I wore them around. Come to find out, after sore feet, that they were a 1/2 size too small. Since I have been wearing them, they are getting better, but that 1/2 size would have made a huge difference. Please be sure to check shoes when they are going out. My order said size 9, my shoe box said size 9, but my shoe... size 8.5. This was my first purchase with a problem and I know will be fixed in the future!

I'm a member of Fabletics and I learned about JustFab through them. There's a very wide variety of different styles and their style expert has brilliant selections. I got some cute bar boots and the quality is really good. Everything is great. I just can't afford them and I might cancel my membership because they have fees every month.

I looked at JustFab's website at one point and saw a promotion during the holiday season that I thought was a really good deal so I decided to try them out. However, I was very disappointed with the orders that I got from them that I was thinking of cancelling my membership. I tried on only one of the beige boots just to make sure that they fit and I didn’t realize that there could be a potential they'd be in different sizes. And then, on the black one, the material used was very unflattering. But by the time that I had noticed, I didn’t have enough time to return or exchange within the 30-day window.

Ally Hilfiger mentioned JustFab in her podcast. I like a diversity of things and I thought that going with them was a way to try new things out. It was also convenient, they have a wide variety, and it was not like I was paying big money to do it. I've been with them for a few months now, and looking for what I like is easy. I have purchased some items on sale. If I ever had any issue or question about anything, I would call customer service. When I exchanged and things, I just went to the printer and printed it, and boom, that was it.

JustFab had a good variety of products and was offering a deal of $10 plus shipping for a pair of shoes and what I got was a decent pair for what I paid for.

I like the discounts and the credits with JustFab. I took advantage of their offer when I signed up and got suede boots that I wear in the snow. The quality is amazing. I had them since November and they're still nice. Also, I got the boots in a week so they have really fast delivery. I recommend JustFab to everybody.

I like the feel of JustFab's site and their products. And I like the personalized boutique which makes it a lot easier to find things that I like. I ordered a few things from them. I am a penny pincher but I've gotten eight pairs of shoes at JustFab. Their products are affordable and they hold together really well. And the quality has been really good. I inspect stitching on everything that I receive and it has all been good. I recently got a pair of black flat-bottomed boots that have sulfur on the inside of them, and they're so comfortable. I have recommended JustFab before. My friend needed a pair of really good shoes for an interview but she was kind of broke. And so, I told her that JustFab has really beautiful shoes that would work. She bought from them and she was happy.

I really wanted a pair of knee-high boots and JustFab had them online when I was shopping. Their website was easy to use but the payment was confusing. The whole boutique thing and having to cancel and being charged if you failed to remember were the most confusing part. I've known about it before I got into the VIP, and I just have to set a reminder on my phone in the first few months to cancel it. But I like that as a member, I get the 30% discount. Sometimes, the selections are okay. And others are kind of just not me because I'm a little weird about things. I recently bought black ankle boots and although they hurt my feet, the quality is good. I'd definitely recommend JustFab. I told my friends about my boots that I got from them. And they like them because they're always so fancy.