JustFab Reviews

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About JustFab

JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.

Pros
  • Special first-purchase discount
  • Free shipping for VIP members
  • Personalized style quiz
  • Discounts for VIP members
Cons
  • Must pause to avoid monthly charge
  • Credits do not apply to sale items

JustFab Reviews

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    3 featured reviews
    How do I know I can trust these reviews about JustFab.com?
    • 4,880,395 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 20 Reviews 3440 - 3640
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 23, 2017

    I like the styles that JustFab is showing on TV and their price. I've been a member for four months now and I like all the shoes I've gotten from them. The shoes are great and the style is very nice. The delivery is very fast too. I'm very happy with the experience I had with them. It's also easy to find stuff from them but by the time I'm going to purchase from them, sometimes, the selection of the stuff I like is low.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vivian,

    Thank you for trusting us to be your source for top quality FAB items. We appreciate your kind expressions of appreciation, and are especially grateful for doing business with you. We here at JustFab try our best to provide the best service and unique style at an affordable price!

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 22, 2017

    There are different styles of shoes, like flats and heels, at JustFab. It was relatively easy and I've been a JustFab member for a month now. My first pair was $10 so that was really cool. I love them too and I wear them every chance I get. However the other day, I noticed a $39.95 charge was taken off of my card that I used from JustFab but my purchase only came for $15 with the shipping. But otherwise, the experience has been awesome and I've already recommended JustFab to my sisters. I actually noticed that there’s also FabKids so I’m going to see if I can find my daughter a pair or two that she likes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jaime,

    We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 21, 2017

    I was looking for boots and there were plenty of boot options at JustFab. I purchased two pairs but they ended up not working out. The first pair was a perfect 8.5 in size but when walking I would slouch down so it wasn’t hugging my calf enough. And then the other pair has way too wide of a calf gap. The quality was fine but I like things a bit more form fitting for my boots. I was very satisfied with it. It was just that it didn’t fit me properly.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lyssa,

    I'm really sorry your items was not what you expected. This is not how we do business in JustFab. We have a very dedicated member support team here to help you in any way we can. Someone will contact you via email within 48 hours.

    Best,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Oct. 21, 2017

    JustFab has cute shoes and good prices. I've been a member for a little over a year now and the quality of the items I have received is good as soon as they get broken-in.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Chelsea,

    We are pleased that you have chosen our showroom here in JustFab. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

    XO,

    Ivy

    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Oct. 20, 2017

    I called on August 20th of 2017 to cancel my subscription due to the fact that I changed jobs and no longer needed their type of shoes any longer. I was told that my subscription would be canceled and a refund of 1425.22 would be refunded in 8-12 weeks which I thought was odd seeing how every first of the month they had no problem taking out my 35.99 but whatever I was ok with it.

    I called back around September 20th or so to check on the status of the refund as I had not heard anything from them. And found out that in fact had not been processed but they assured me that it would be handled promptly. So once again I waited. Then I called back on October 10th only to find out it had still not been processed. I went round and round with three or four different people for over two hours that day and I was told that they would email me every step of the way and I should expect it soon.

    So now it's October 20th and I have still not received my refund so I called again today and spent yet another hour of my life on the phone and got absolutely nowhere with them. I warned them I was going to file a complaint with the BBB which they seemed to not care at all about. I just want my refund electronically returned to my account. They keep saying that I cant talk to the billing department and I cant go any higher than their customer service which is ridiculous! I want this resolved before this month is over. I will never use this buying service ever again and I fully intend to warn everyone about this JustFab as well! I have never been given the run around by any company until now. I find it absolutely repulsive how they have treated me!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lauren,

    We truly apologize about your experience! We value your business, and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Ivy

    Verified purchase
    Price

    Reviewed Oct. 20, 2017

    I love JustFab. I saw them on Facebook, when my cousin had ordered from them and she loved what she got. They always got a sale going on so I buy from them. The last time I bought from them, I got knee boots and some booties. They’re comfortable, they look expensive, and are really nice. I like them. The selection that their style expert gave me is everything that I like. They let you pick certain styles so they don’t show you anything else that you might not like.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Yolanda,

    Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service and unique style at an affordable price! Have a great day!

    XO,

    Ivy

    Verified purchase
    Online & App

    Reviewed Oct. 19, 2017

    JustFab was having some type of deal and I needed a bathing suit. I signed up and became a member for a short month. I don’t do a lot of online shopping so it didn’t feel like it was worth it for me to continue it. But I liked how you could specify a style that you liked then they will send you stuff related to that. It was also pretty easy finding what I wanted on their website. I purchased a couple of bathing suits and they were good quality. The sizing was a little different but that's why I don't like shopping online because I never know if something's going to arrive too small or too big. Then I didn't want to return it because it's too much hassle. But the actual site and experience was cool. It's just that for me, I have to try stuff on before I purchase it. Other than that, I had a convenient and enjoyable experience with JustFab and I would recommend them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Arsema,

    Amazing! JustFab is always happy to serve you! if you have any comments and suggestions regarding our services and products please feel free to share it with us. We value our members and so as your opinions. Thank you dear member! Hope you enjoy your day with us!

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 19, 2017

    I’ve been a member of JustFab since 2013. I first saw them on the commercial and I liked the shoes so I purchased them. It’s easy to find the style that I’m looking for and I get a different collection of shoes every month. I can order clothes and purses and I like it. When I get the catalog book, I have the 30% discount and there are also the points and free stuff. The selections fit accurately and the items have very good quality. My favorites are some wedge boots that I purchased. I have one shoe that I still have but I saw a hole in the inside so I can’t wear them. But other than that, all the shoes and everything else have been good. I like the different kinds of categories they have. It’s awesome.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lamesha,

    Thank you for taking the time to share your experience with others. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

    Best,

    Ivy

    Verified purchase

    Reviewed Oct. 18, 2017

    I went on the JustFab site and I liked some of the styles. I like the ease of being able to go online and search for something that I need. I also take advantage of the regular sales that they have. I have purchased some black over-the-knee boots which are everybody's favorite but I like everything I've bought.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Crystal,

    Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 17, 2017

    I've been a member of JustFab for three years now. It was easy to find my size at JustFab. I got a pair of boots for 10 bucks. The selections that were given by their style expert were okay but I usually end up with something entirely different. A lot of times, I ended up with a lot of high heels but I had to weed them out since I'm not a big high-heel wearer. The quality was not the greatest with the first pair of boots that I got. I sent those back and exchanged them for a different pair. The second pair I got was a lot better. Overall, I'm very satisfied with JustFab. Everything was always very pleasant and wonderful whenever I dealt with anyone.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Angel,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Customer Service

    Reviewed Oct. 17, 2017

    I like JustFab's shoes and have been a member for a while. I was recently trying to make a purchase using both of my credits because I decided to save my credits. However it would only allow me to use one credit. I don't know if it's set up where I can only use one at a time but that doesn't make any sense since they're my credits and I've already paid for them. It's annoying that I can't use it through the system and I end up having to call in every time I want to use my second credit. I’d really like to see that feature fixed. But other than that it's a great experience and I'd recommend them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Amber,

    Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services. We’re sorry to hear about your recent experience with JustFab! Let us make it up to you! A representative from our member service team will contact you shortly to assist you.

    Best,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Oct. 16, 2017

    Love you. Love the prices. You guys are so friendly. Thank you. Keep up the work. I like the dresses. I wish you had church dresses. That shoes, and hats really go together. Thank and keep up the good work.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nina,

    Thanks a lot for the positive feedback! Member satisfaction is of utmost importance to us and we value your trust in JustFab. ! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Oct. 16, 2017

    I've known JustFab through Fabletics. I've been a member of JustFab for five months now and it's been good. I've had around 6 orders from them and I’ve only received one item that broke immediately. I was trying to lace on the dress and then it just broke. But otherwise I liked everything. They're very convenient and trendy. I would recommend JustFab to a friend.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sarah,

    It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration in doing our very best. Thank you and remember; we value you!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Oct. 16, 2017

    A friend told me about JustFab and they have a lot of options. It was my first time to go to the website and I purchased shoes from them and it was quick. The style expert’s selections were good too. Also, JustFab regularly suggests products that appeal to me. I’ve worn one of the pairs that I bought from them the last few days straight. I had a great experience with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Samantha,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 15, 2017

    I’ve been on and off as a member of JustFab for eight years. When I first signed up, they sent me a $10 pair of shoes that I picked. The quality of their items was good and they lasted for several years. I also ordered red velvet, over-the-knee boots a month ago. I love the selection that they gave me, but I get tired of the same shoes in the same style every month so I put in on a freeze for a little while and then come back later. But overall, they were efficient, consistent and up to date on their style so I kept coming back. I would tell a friend to try it out and she would find something that she likes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Desiree,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 15, 2017

    Justfab had a $10-thing going on with their shoes and it's the only thing I ordered from them. The over-the-knee black boots I bought from them fit good. I didn't sign up to be a member but I guess I’ve been a member for, maybe, a month since JustFab charged my account. I had money taken out of my account that I didn't spend and they didn't say anything that I was in a monthly thing. I then had to change my card number. I suggest that Justfab give more details on what one is signing up for. But the shoes are pretty good and the selections given by their style expert was pretty neat.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Mckennzie,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Ivy

    Verified purchase

    Reviewed Oct. 14, 2017

    I was a VIP member for over a year. I was going to cancel, but saw that my credit card had expired so I wasn't overly concerned. Unfortunately that did not mean that JustFab was unable to bill me. It actually meant I was being billed without really knowing and therefore the credit card was accruing charges that I wasn't paying due to not knowing there were charges. I subsequently lost my credit card due to not paying the bill. Obviously this is still my fault, but at the end of the day, how were they still billing an expired credit card!? I have since canceled my subscription. I loved all the products, except for some sandals that broke immediately, everything else is great. Product is great, subscription service not so great. Lesson learned.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tiffany,

    Thank you for taking the time to write a review! I'm sorry if our VIP membership has caused any inconvenience. Checking out as a VIP is how we were able to offer you discount off your first order, as well as discounts, free shipping, and other perks on future orders. Our "skip the month" feature allows the member to have more control over their subscription. After reviewing the account, I do see that your VIP membership has been canceled, as per request, on 8/4/17 and was set to "pay-as-you-go". You can still make a purchase for the retail price with a free shipping for order(s) $49.95 and higher. For your reference, the confirmation number is 36370989.

    We would like to regain your trust and hope to serve you again in the future. If you have questions or concerns, you can reach out back to me directly through this message.

    Best,

    Ivy

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 14, 2017

    I've been a member of JustFab for a year and a half and got a pair of shoes for $10 dollars when I signed up. I like JustFab's shoes and finding what I'm looking for is not that hard. Plus, It's nice that I don't have to purchase every month. I recently bought a pair of flats and a pair of sandals for a wedding. One is uncomfortable, but they work. But their wide boots are not wide enough for my calf. It needs to be wider on the calf towards the knee. Other than that, they've been good and their customer service's very helpful when I call.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Morgan,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone and Live Chat.

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 14, 2017

    I was just browsing through the internet and was looking for some good websites and then I saw JustFab in one of the recommendations and I clicked on it. I saw the membership and I really liked the products especially the shoes and the offers they had like the buy one get one free. It was cool. While I take advantage of their special features and offers I mostly do not buy. I usually skip the month. But after I have a lot of credits I use it whenever they have some sale going on. But I feel that whenever I have credits and there is a sale going on I cannot use them to purchase during a sale. If there is one promotion on anything it requires me to pay all over again and not use my credit and I don't like that part very much. But I really love the quality of the clothes and shoes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vikhyati,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone and Live Chat.

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 13, 2017

    I have been very pleased with the boots I ordered. However, I don't think the clothes are that great a quality AND I have called to cancel having JustFab take $$ out of my account every month and all I ever get is the run-around. Sick of it!!! I will be calling again.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vickie,

    We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our member service team will email you within 48 hours.

    Best,

    Ivy

    Verified purchase

    Reviewed Oct. 13, 2017

    I am loving JustFab. I made my first purchase and was so excited when it showed up on the doorstep. Both pair of boots fit perfectly and were exactly what was shown in the pictures. I am very happy to join and look forward to many more purchases.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Linda,

    Thanks for the feedback! We value your trust in JustFab, and we will do our best to always meet your service expectations. Keep slayin' in your FAB items!

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 13, 2017

    I like JustFab's types of shoes and the boots had my interest. I also like how everything is a style division and you can definitely find what you’re looking for easily. As a member, I can order anything for $39.95 and the shipping is always free. The boots I bought when I first signed up was my favorite purchase but the quality should be a little better. I should be able to wear my boots in the snow without them getting wet in there. And, they could improve on pushing for the stocks to be in a little faster when the boots are out of stock. Nevertheless, I had a very good experience with them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shyann,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 12, 2017

    I ordered two pair of shoes. They came in record time and not only are they pretty, they are sooo comfortable. Easy access to maneuver around the website and even when skipping the month. Keep up the good work.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Beverly,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members. If there is anything we can do to improve, let us know! We’re available 24/7 by phone and Live Chat.

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 12, 2017

    JustFab is the best! I can order shoes when I want and when the month allows it but then I can also skip if the month doesn't. I love that. The shoes are always amazing and comfortable. They last for forever.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Hunter,

    We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 12, 2017

    Every top and pair of shoes I order are either too big or too small. Shoes are always too tight and too small. The tops are always either made cheaply and the length is always too small. Jeans are always different. I follow all the charts for sizing.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Debbie,

    We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our member service team will be in touch within 48 hours.

    Best,

    Ivy

    Verified purchase
    Customer Service

    Reviewed Oct. 12, 2017

    I ordered boots for a promotion, got the boots, they had a scuff mark on them. I called to cancel my membership and she said I would have to pay to ship them back and I would charged the full price for canceling. Horrible customer service and really disappointed with my experience and not being able to cancel.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lexi,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A representative from our member service team will email you shortly to assist you.

    Best,

    Ivy

    Verified purchase
    Price

    Reviewed Oct. 12, 2017

    I've been with JustFab for a couple years now and love it. Their product quality has significantly improved and I get compliments all the time. I started just buying shoes and now I love and buy their bags and clothes. Their prices are awesome and the selections are great. I recommend JustFab to friends all the time. The only issue is they feel pressured by having to sign up. I'm not sure how else to word it because I don't feel the same.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Martha,

    Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service and unique style at an affordable price! Have a great day!

    XO,

    Ivy

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2017

    Love using JustFab. Always recommend them to everyone! I always get compliments on all my shoes that I buy from you guys! If I ever have any issue you guys are always super quick to fix it right away! You're amazing!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vic,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    Price

    Reviewed Oct. 12, 2017

    I ordered a pair of wide calf boots. They arrived but were regular sized. I sent them back. They sent a second pair. They were regular sized too, despite my saying that I need wide calf boots!!!! So frustrated! I did order a pair of booties and they gave me 5 dollars off, but still! Somebody needs to be on the ball! Otherwise they have great products and fair prices.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tanya,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Oct. 12, 2017

    I absolutely loved the whole process of ordering, shipping and receiving my new boots from JustFab. The website was easy to maneuver, the choices were awesome and beautiful. I am excited about ordering again. I have recommended to several friends because it is an easy way to shop for busy people.

    Thanks for your vote!
    JustFab
    Response from JustFab
    Hello Deidra,

    We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

    XO,

    Ivy

    Verified purchase
    Price

    Reviewed Oct. 12, 2017

    I ended my trial with JustFab and I’m no longer using them. I’ve heard negative reviews about this company, but I wanted to try it for myself, so I ordered a pair of boots. I had them for not even a week and I wore them twice, and the sole was already starting to come off. Also, the boots were two sizes than what a normal size is. The quality was very cheap. During my trial period, I received special offers from them and when I canceled, they offered to give me $10 to stay on. But I wasn’t really happy with the product that I received, so I’m not interested anymore.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Heidi,

    We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our member service team will email you within 48 hours.

    Best,

    Ivy

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 12, 2017

    At first I didn’t know I had to pay that $39 dollars every month but I didn't mind the $39. I cancelled because I couldn’t use the credit I had. It’s ridiculous. Like if I had $39 dollars in my credit and they went on sale 50 percent off they wouldn’t let me order one. I had to pay full price and that’s when I decided that I wasn’t going to use them anymore. I understand you can skip a month, and that’s fine, but if you don’t and you have that credit you can’t use it. I know a lot of people I work with. They’ve all cancelled it and left it again so that’s a really broken thing with them

    And something else I would like to mention is that I did not realize I had to call them because I cancelled my membership and then they turned around the next month and charged me. I had to call them back. I got three international calls on my cell to JustFab by just calling the 800 number. They took it off but I was like “Why in the word—so you can’t call them without getting international calls?”

    I love their boots and that’s why I kind of hated that I’m not going to order from them anymore. They’re very comfortable and they seem to be of a really good quality. And they're very nice. When you call they do make it right. So I’m very satisfied with the boots. Anybody who has their boots loves them. But I’m terribly dissatisfied with that VIP stuff.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Susan,

    We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A representative from our member service team contact you shortly.

    Best,

    Ivy

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2017

    I’ve been a JustFab member for about a year and I’ve made a few purchases from them. My transactions have been quick and easy. I stumbled upon this company online and they carry the latest styles that I want at good prices. As a member, my favorite thing is the personal boutique. My style expert has also given me a pretty good selection. I’ve bought shoes from JustFab and they have good quality.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Catana,

    We are pleased that you have chosen our showroom here in JustFab. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

    XO,

    Ivy

    Customer ServiceSales & MarketingEase of Use

    Reviewed Oct. 10, 2017

    Great selection and size selection, easy to use website, and easy and free returns. They have fast shipping, great customer service and love the promotional via email.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kristie,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

    XO,

    Ivy

    Customer Service

    Reviewed Oct. 8, 2017

    I love JustFab, but often by the time I get their emails, they are sold out of my size! They have great selection of styles and I have purchased many shoes and boots from them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Cindy,

    Thank you for the nice words that you said about JustFab. We truly appreciate and reviews like these that makes us want to improve our products and services even more!

    XO,

    Ivy

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 5, 2017

    JustFab is an easy way to get cute selections quickly. I’ve been a JustFab member for three years and I like that I don’t have to go anywhere to purchase shoes. They have my size and rarely does any store has the size that I need. I bought a pair of sandals about 4 months ago and I love their heels and a lot of good stuff.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Katie,

    Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

    XO,

    Ivy

    Verified purchase
    PriceOnline & App

    Reviewed Oct. 4, 2017

    I’ve been with JustFab for a couple of months now. Their products are affordable and purchasing from them was very easy to do. But I hope their website could run a little bit faster because sometimes it glitches. As a member, if there’s something that I find within the month, I go ahead and purchase it. Then, if I don't want to purchase anything within the month, I can stop the charge. That's convenient and I like that. The selections they gave me were perfect but sometimes their sizing runs generally a little smaller, specifically with their boots with a wide calf. The ones I got didn’t feel wide and felt like regular boots. I couldn't fit in them so I just gave them to somebody.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Hollye,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

    Best,

    Ivy

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 4, 2017

    I saw someone with a pair of shoes which she got from JustFab. The shoes were nice and I liked them. It took me three days to find them and they also come with another pair. I'm not too happy with a lot of the things they had picked for me but I usually favor the ones I do like and I got a pair of loafers. Then, when I was going through the issue with the hurricane, I tried to call in and see if I could do a refund for the subscription because I didn’t know if they were going to take it out of my account. I wasn’t sure how to skip over the subscription for the month before the date. But other than that, they’re good and they’ve been helping me out and understanding my situation more. They have anything so I would recommend them to somebody.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brittany,

    We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

    XO,

    Ivy

    Verified purchase

    Reviewed Oct. 3, 2017

    I have tried multiple time to contact, I never received the item I ordered as I tried so many ways to reach you guys even by seeing if I could do a return to at least talk to someone. 2nd time dissatisfied. All I wanted was my boots and never got them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jennifer,

    We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our member service team will be contacting you within 48 hours to assist you.

    Best,

    Ivy

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 3, 2017

    I saw JustFab's Facebook ad and the comments that came along with it, so I decided to check it out and I liked their stuff. I've been a member for a few years now and every time I get on there, I always find something cute and something I like. I like that the shipping is fast. I usually have everything within a week or less. I also like the selections given to me. They're definitely good. If I can’t find something for myself, I usually find something for my daughter, so it works.

    Just a month ago, I bought a pair of silver flats and this past winter, I purchased a pair of knee-high boots. The boots are my favorite and I still have them. I wear them a lot and throughout the winter, I have no tears. I love the overall quality of the products, the clothing, and the shoes. Everything that I’ve gotten has been really great. I’ve not had a single problem with anything and they all fit exactly the way they say they will. All in all, my experience was very excellent. I would definitely recommend JustFab to all my friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Whitney,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Oct. 2, 2017

    I learned about JustFab online and I liked what I saw, plus I liked the price. As a member I can order online then have the shoes delivered to my house. I have their personalized boutique and for the most part I like the items they’ve chosen. Four months ago I got six pairs of shoes. I had the credit build up because I haven’t been buying anything. I like the pair of lace-up kind of a rusty orange heel sandals I bought. I didn’t return any of the shoes and I wear them. It was a good purchase. They also had thrown in a $10 bonus at one time so I was able to use it with my purchase. They’re really cool and I have recommended it to friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Mistie,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Customer Service

    Reviewed Oct. 2, 2017

    I am upset about the way Just Fab runs their business. I signed up for JustFab about 8 months ago and selected one pair of boots. I was not very impressed by the quality so I decided to cancel. I noticed last month that my card has been charged even though I canceled. I figured, my fault for not checking. So I decided to give JustFab another try and use my 7 credits. I purchased some shoes and bags for family members for Christmas. It stated that the items may be sent separately. I received one package with two pairs of shoes (out of 7) about 7 days later. I kept checking my mail for the remaining packages and my e-mail for confirmations and they were never sent. I called and waited on the phone for 45 minutes, never an answer. I emailed about my account. No reply. I just now went online and it FINALLY shows the tracking that it was delivered on the 19th?! I never received those packages. What kind of business is this? VERY POOR...

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sarah,

    We apologize for any inconvenience and will use your feedback to improve our products and services. We strive for 100% satisfaction, so representative from our member service team will reach out to you within 48 hours to help resolve any concerns you have.

    Best,

    Ivy

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 1, 2017

    I've been a JustFab member for three years now. I do foster care and the children need clothes and JustFab has another site just for kids. I went with JustFab because of what they said during the introduction and because they were not expensive. The first time I ordered, I ordered children's outfits such as pants, leggings and dresses and it was delivered quickly. The selection is advanced, but the quality of the garments wasn't so good. So after that, I never ordered again. But for three years, I paid $29.99 a month and I got no product. I changed my credit card because I didn’t want them to keep billing me but they just went ahead and billed the new credit card and that was my bank problem.

    I finally just talk to somebody towards the end of August because it’s impossible to get something. They’re very professional on the phone once you finally get them on the phone and now I’m supposed to be no longer a member of either one of their sites. When I canceled, I asked them what would happen to my money and they told me that I'd have store credits and that I can come in to get more but if I did I would be a member again. You can’t keep going for a good money after bad money.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Eddeana,

    We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our member service team will email you within 48 hours.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 30, 2017

    It was becoming winter and I liked the boots that JustFab had and their prices, too. I quit doing it for a while and I just got back on it. I like their selections and the quality as well. My size is a 7-1/2 to an 8, which is the average size, so when I want a pair, they're often not my sizes. I ordered a pair of boots this year and I have already ordered them knowing that they will probably be gone by the time that the cooler weather got around so I have them in my closet. I love the two pairs of boots that I bought from JustFab and I've recommended them to friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Evyone,

    Your loyalty and support as our member are highly appreciated. Thank you! Giving you excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 30, 2017

    I saw JustFab on Facebook. They have a lot of different shoes and I don't like to go on shopping. With JustFab, it's easy and quick and they have a lot of different styles. I've been a member for two months and everything on JustFab has been pretty much my style. I bought fuzzy boots and they're awesome. They fit great.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brandi,

    It’s great to read your feedback about JustFab and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 29, 2017

    I like the shoes at JustFab. I didn’t have to make a trip to a store and make a selection. That’s how good the selection of shoes was. I have been a member for about two years and my favorite thing about it was the prices. However most of the time JustFab didn’t have the shoe size that I wear. I have small feet so it was difficult for me to find shoes that had my size. And when I finally had one pair that fits I couldn’t wear it because the heels were too high. They didn’t have information on what the length of the heel should be. On the other hand I bought shoes for my daughter four months ago and the quality was good. JustFab was great. It was very convenient and all my purchases were my favorites.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Martha,

    Wow, this is awesome to hear you are loving your purchase and our stylish products. Thanks a lot for the positive feedback! Member satisfaction is of utmost importance to us and we value your trust in JustFab.

    XO,

    Ivy

    Reviewed Sept. 28, 2017

    First off, they will not allow multiple accounts from the same house. So, only the first member of a household to sign up will get the benefits. Second, that doesn't matter much once you get the shoes. PURE GARBAGE. These are the same quality as shoes you can pick up at the local flea market for $8. They smell of chemicals from whatever it is they are made of, make your feet sweat, and fall apart after 3 times wearing them. Sizes are all over the charts for the same pair of shoes. Bought the same pair in 3 colors, needed 3 different sizes for them to fit. Had to return 3 separate times due to inconsistent sizing. STAY AWAY!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nicole,

    We truly apologize about your experience! We value your business, and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Ivy

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    I got a bump at work so I got a different position and I didn’t have the time to shop in the stores as much as I used to. Going with JustFab was convenient. It was fairly easy looking for the styles that I like as it depends on the time of year and what I’m looking for. The selections given to me by the style expert were good and their suggestions appeal to me for the most part. The special offers are only good for first-timers but the items are always good quality. Also, I can't use any of my credits if they have 20% off promo or whatever. I just closed my account with them and the last thing I purchased from them was a bunch of bags.

    Their customer service was usually good. However, the last time, which frustrated me, was the last straw. I had been a diamond member for three years and spent a lot of money with JustFab. I called them since I was trying to pay some things off. I asked the lady if there was a way to freeze my account so I don’t have the monthly come out. Freezing the account was something I was looking to do at the end of the year. But even if they sent the emails, I never saw them and I always forgot to opt out. The lady told me to just set a reminder on my phone but I wanted my account to be on hold if that's a possibility. She was not helpful, kept trying to push that I stay and never asked why, so I ended the conversation with her. I called again a couple of days later and I got a better person that did ask what the issue was, but at that point, I was already done with JustFab. Nevertheless, my experience with JustFab was good and it was exactly what the site is meant for.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Erika,

    Thank you for providing feedback about your experience with JustFab! We always welcome the opportunity to improve our service. We love our member and we value your business. We want to thank you for giving us the opportunity to serve you. Our member service is always open to hear feedback from you. Thank you!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 28, 2017

    I have been a member of JustFab for years, and they might want to step their game up. I also wear ShoeDazzle, and ShoeDazzle has a better selection. Nonetheless, I JustFab’s pricing and style. I recently bought a pair last August, and the quality’s okay, but not the best. I’ve also used their offer for 50% off for certain styles.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 27, 2017

    I wanted to try the products out first and then JustFab offered a half-off if you sign up with them. They have great selections and it was very easy to find what I was looking for. There’s a questionnaire they ask you and then they send something in your email and they just draw you in. They have so many cute things. I purchased a purse the last time and the products are of good quality. I had an excellent experience with them and I love the products that I’ve bought. I'm very satisfied.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nannette,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Sept. 27, 2017

    JustFab has great deals on the styles that I like and I've been a member since three years ago. They make very good suggestions on the styles that I like and it’s very easy finding an item I'm looking for. I get the styles and free shipping, then I get rewards points for it too. A week ago, I had some extra points and that’s why I got three pairs of shoes and a purse. I've also taken advantage of their sales, as well as the buy one, get one deal which applies to VIP members, which I am so it works good. I have a favorite shoe I've worn so much I had to get the soles replaced but the quality is good. I get a lot of people that like the products and they think it’s really expensive but it’s not. Returning is going really good and easy too. JustFab is like a sister to me.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jess,

    We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 26, 2017

    JustFab has good deals and I take advantage of those deals sometimes. However, if you forget to skip a month, that gets a charge. I don’t like that and I have those 40 bucks that they’re taking. They can at least give a reminder, “Hey, you’re about to expire for the month.” But other than that, they have pretty good selections. Their stylist however doesn't understand what I choose. I always just go in and look on my own because they don’t really get my style. I got boots and a jacket about a month ago and the quality is good and I haven’t had any complaints on that except from one pair. The second time I wore them, the sole from the bottom was already coming off. On the other ones, they came up pretty good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Maria,

    We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our member service team will be in touch within 48 hours.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 26, 2017

    My sister told me that JustFab had a sale and they got cute shoes so I signed up last summer and took advantage of the summer shoes sale. I like their deals and I love the selections given to me by my style expert because those were definitely my style. The quality of the shoes is good as well. I love everything about JustFab and I would recommend it to everybody.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Janiry,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    I saw JustFab on TV and they have an offer where you get your first pair for $9.99. I’ve been a member for a couple of months and the most recent purchase I had was a month ago. There are a lot of different things that I like from the style expert’s selection and recently, I got some sneakers and it’s nice but it was bothering me in the back. I like the quality but the way it fitted me was a little too comfortable.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jessica,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    I was a JustFab member for a long time years ago. I used to purchase then stopped and then I purchased again. The selections of the style expert were good and also the quality, but the sizes were off. My shoe size was a half a size too small, which sucks because I really like them, and the dress looks way too big. I have to return or exchange them for a credit. They also charged me twice on my card and I still need to get one of it refunded.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Veronica,

    We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our member service team will email you within 48 hours.

    Best,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Sept. 25, 2017

    The price of the first pair of shoes from JustFab was so cheap so I decided to purchase from them. I took advantage of the special offer where I got my first pair at $10. My style expert gave me good selections and it was easy for me to find the style that I was looking for.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Macalister,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Customer Service

    Reviewed Sept. 24, 2017

    I purchased a shirt and a pair of shoes but I had to return them because they didn’t work for me. JustFab's customer service is great because they will exchange or return things easily. I've been a member for about a year but I don't purchase regularly and I'm gonna be canceling my membership soon. Overall, it’s been good. It was easy to look for items and everything I bought has been good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Julia,

    Thanks for the feedback! We value your trust in JustFab, and we will do our best to always meet your service expectations. We strive for 100% satisfaction, so representative from our member service team will reach out to you within 48 hours to help resolve any concerns you have.

    Best,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Sept. 24, 2017

    I’ve always liked the shoe collection of JustFab and I’ve started it off with just one pair. I tried it out and then it became like a regular habit. I’ve been a JustFab member for five years, and it was easy to find the item or style I’m looking for. I like having a comfortable price point and being able to shop around whenever I want. However, I never go by the selections given to me by my style expert but when I like something that is good, that is what I want. I quickly skim over it and then I go through the selection on my own. Sometimes, they sell some sort of Mills Leisure and they’d invite that offer on there so I use those whenever they send them out.

    The overall quality of the things I’ve gotten from JustFab are great. There are some styles that are kind of difficult to make comfortable at a certain price point, but overall, the quality to price ratio is great. I also like that I can track the point system in JustFab and that I can eventually reclaim the 40% off of that. Being a member of JustFab is cool and I'm happy and I recommend it to everybody.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Ruelyz,

    We are honored that you have chosen us and placed your continued trust in JustFab for your FAB wear! We're always happy to serve you! if you have any comments and suggestions regarding our services and products please feel free to share it with us. We value our members and so as your opinions. Thank you dear member! Hope you enjoy your day with us!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 24, 2017

    I saw JustFab on a Facebook ad and they have cute shoes so I bought from them. I started being a member a couple of months back and last month, I ordered some boots. So far, the selection is good but sometimes, what I am looking at is not in my size. Quality-wise, it’s good. It meets expectations, I don't have any issues with it and I’ve already recommended them to my friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Joy,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 23, 2017

    I signed up for JustFab because I had seen some styles that I like and that they had nice reviews. Mostly, all the styles and shoes I checked out and looked at had good ratings and they all were true to size. The selections given by the style expert were good and I like a lot of them. I'm on my second month as a member and I also signed up for the VIP thing. I recently bought two pairs of shoes and I got the other one with half off the price. When I buy shoes online, sometimes they come out not as expected. I thought the JustFab shoes might not be as I wanted them but they were and I actually liked them. I'd recommend JustFab to a friend.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Chanchal,

    It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration in doing our very best. Thank you and remember; we value you!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 23, 2017

    Order for my mother in law couple of shoes. She got disappointed for the waiting van. For the quality of shoes I usually like the ones I orders but some of my past orders yes couple Been low quality and not as been shown on picture. Feel upset since I end making good compliments on the shoes and since mother in law hate them well now I look as bad.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nataly,

    Please accept our sincere apologies regarding your recent purchase with JUstFab. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 23, 2017

    JustFab’s a great place to buy shoes. I've already bought three pairs of shoes and I'm very satisfied with them. I thought they would not be exactly of good quality but they were actually really good. The selections from the style expert were good and they're very tempting but I’m trying not to buy because I can’t exactly afford to always buy shoes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Andrea,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 22, 2017

    I love the items that I have ordered from this site but I also wish that it was easy to cancel your subscription. I get charged and then it goes to a credit then moved to an ecredit?? I have lost so much money on this and I'm sad about that.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Heidi,

    We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our member service team will email you within 48 hours.

    Best,

    Ivy

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Sept. 22, 2017

    I signed up for the JustFab VIP club because there was a good sale happening. Their shoes are of good quality and good price and it was also very easy to find the styles I was looking for. I also took advantage of the flash sales where everything was 50% off for a day. On the other hand, the selections given by the style expert was sometimes bad, but sometimes it was good and it appealed to me 50% of the time. I bought two different pairs of boots and a pair of platform sandals that I really liked and overall, I like JustFab. I’m going to keep with it for a while.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Victoria,

    Thanks a lot for the shout out! JustFab promises to provide high quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 22, 2017

    I saw a pair of shoes that I like on JustFab and I’ve been a member for a couple of years now. Sometimes, I find the style I like and get them but sometimes I have to ship the item back depending on how they fit. Majority of what I’ve got held up well.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Erin,

    We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase
    Sales & MarketingPrice

    Reviewed Sept. 21, 2017

    I'm in love with shoes and when I checked out JustFab's website, I really liked them. There’s a lot to choose from but it wasn’t very difficult to look for the style that I was looking for. The difficult part was choosing one because I liked them all. I also liked the selections given by the style expert a lot. Sometimes, I’ve switched the style to try something new and it always comes out perfect. I've been a member for more than four years and had three different accounts because I had to cancel before. There were a few months that I forgot to sched so I decided to cancel my membership because I’m not very good at remembering things. Then I opened another one and the same thing would happen. But this one that I had opened, I’m remembering.

    I like it when they’re on sale because that means I can buy more shoes and I like that I get discounts. There’s also some type of price for how many points I have and they give a credit if I refer a friend. I’ve ordered a couple of things from them and I usually like to buy around the fall season because that's when there are lower prices on the boots. I’m pretty satisfied with everything I’ve bought and the items are of very good quality. There was an occasion when I wasn’t sure about the size of what I purchased because they’re a little bit bigger but I still liked them. I love everything about JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Perla,

    Amazing feedback! We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase
    Price

    Reviewed Sept. 21, 2017

    My friend had JustFab shoes and told me about it. I have been a member for 4 months now and it is relatively easy to find the items and styles that I was looking for. The style expert gave me selections which are fairly accurate. I also took advantage of the special offers. I haven't bought a ton from JustFab but everything I’ve gotten has been on sale in some way which is great. JustFab is not where I’d go if I need a really good quality pair of shoes but with my everyday shoes, it's very good for the price.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Emily,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We love our member and we value your business. We want to thank you for giving us the opportunity to serve you. Our member service is always open to hear feedback from you. Thank you!

    XO,

    Ivy

    Verified purchase
    Sales & MarketingPrice

    Reviewed Sept. 20, 2017

    I was so enticed when I saw my first pair of boots would be $10. In my excitement of saving a ton of money on cute boots, I didn't care that the receipt that was emailed to me didn't have prices on it, I figured they were an honest business. UH NOPE!!! My bank account was charged over $70 for those $10 boots. THEN when I asked about returning them (since I could find boots just as cute on Amazon for cheaper) they said I had to pay a $6 re-stocking fee!!!! WHAT A SCAM!!!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kris,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    I am a very satisfied customer who is recommending JustFab to everyone I know. I have been having a wonderful experience is shopping with you. This is where I will be doing all of my online shopping, for me and my family (my girls) from now on. All of the friends who have signed on and shopped are raving about the service and the quality of products and prices that they have received and will be recommending to others as well. Thank you for the exceptional experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Diana,

    Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service and unique style at an affordable price! Have a great day!

    XO,

    Ivy

    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 20, 2017

    JustFab had a promotion where I could get half off so I purchased from them. I've been an on and off member for a few years and the process of finding a style I want was easy. Sometimes their special offers would be two for $49 or $39 and they have sales as well. The selections that were given by the style expert were good. Recently, I was going for a white affair and ordered some white wedges and some other heels. I’ve had shoes for a couple of years and they’re still holding up fine so they're good quality.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tysha,

    JustFab is always happy to serve you! if you have any comments and suggestions regarding our services and products please feel free to share it with us. We value our members and so as your opinions. Thank you dear member! Hope you enjoy your day with us!

    XO,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Sept. 20, 2017

    I looked at JustFab's website and I liked the shoe collection that they have. They fit well and they're good quality shoes for the price. They had the first two pairs for $39.95 and I ordered a couple of pairs. The pump didn't fit well but I didn't have a problem with the wedges and the boots. I'm not a member anymore but it was a great experience overall.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello ShaDonna,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    One of my friends ordered from JustFab before and she said that they have good quality shoes so I decided to try it out. I’ve been a member for about a year and three months ago was my most recent purchase with them. The style expert’s selection is good as well as the quality of the items.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Naila,

    Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    I don't like that I tried to cancel my account and I was told that if I cancel my membership then they will cancel all my orders and the woman I spoke with was very rude about it. She told me I could skip the month numerous times. But I don't think about it every month so if I want to cancel I should be able to cancel without being guilted into keeping it open.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kim,

    We truly apologize about your experience! Your feedback is important and we would like to make things right. A representative from our member service team will email you shortly to assist you.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 19, 2017

    I love the service and the shoes are always gorgeous. My only complaint would be on some of the stilletos the sole for the heel comes off really fast. They usually pack an extra one in the box, but I think that they need to grip a little better. Also they should make the shoes a with soles that aren't fabric so you don't slide everywhere. Other than that I love it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rebekah,

    Thanks for taking the time to write a review. We're glad you enjoy our unique styles. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

    Best,

    Ivy

    Verified purchase
    Price

    Reviewed Sept. 19, 2017

    I have had JustFab for about two years now, and it is one of the best shoe websites out there. I have gotten a few pairs of shoes and they are all the perfect size, the only time I was not satisfied was when one of my sandals was missing the clip at the end to 'lock' my sandals. It was also my mistake for not returning them, but I made it work. Also, their shoe selection is great and so is the prices. I LOVE JustFab, I don't think I will ever cancel my subscription!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Maribel,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    Price

    Reviewed Sept. 19, 2017

    Luckily my first order was a pair of sandals that was reduced so I think I only paid something like $4.95. I would be more upset if I had paid full price. I ordered a 7 and a half which is what I wear. They were so big I could not wear them. I am leery about ordering anything else as I am worried about the same problem. You may think your prices are great and I cant say they are bad, but if the shoes dont fit, it is way too much no matter what. And who knows how each individual designers shoes might measure up to my actual size.

    I got the sandals for a trip to Italy. I didnt send them back because it would cost more than I paid to do so plus I was gone for two weeks and am not sure of the return policy. I tried JustFab because my daughter did and got a pair of fabulous booties. She wears a bigger size than I do so I never tried them on. So I couldnt go by that anyway. I was looking forward to ordering booties and winter boots. Now I just am not sure.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Debbie,

    We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our member service team will email you within 48 hours.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 19, 2017

    To date I have loved all of the shoes I have gotten from the site but shipping seems to take a long time. This order was purchased on the 8th but did not ship until the 14th and was not received until the 18th the day I was suppose to receive it changed 2 times

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Yanetliza,

    We truly apologize about your experience! We value your business, and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 19, 2017

    I totally love JustFab, when I needed to buy something every month this was the site to shop at. All the items I purchased were beautiful and fit great. I'm a plus size girl so shoes and clothes are hard to find and this was the place to shop.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jeanne,

    Thank you for trusting us to be your source for top quality FAB wear. We appreciate your kind expressions of appreciation, and are especially grateful for doing business with you. We here at JustFab try our best to provide the best service and unique style at an affordable price!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 19, 2017

    Will recommend to my friends and family like shopping on your site. Like the selection of boots and booties. Pleased to be able to order clothing on your site. I also order a purse in my last order I've had so many compliments on it. Will be ordering from Just Fab again.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Joan,

    Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 19, 2017

    I ordered my item on 9/5/17. It didn't ship til 9/14/17 and I didn't receive my item til 9/16/17. I'm very disappointed in the time it took to ship my item. Because of this delay I will think twice before placing another order even though I love my item. It took way too long to get here! Besides that issue I'm satisfied with my purchase.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tracie,

    We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A representative from our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Ivy

    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed Sept. 19, 2017

    JustFab.com had a sale going on and I've been a member for a month now. I like the fact that they take my money out of my account which I can use towards whatever on their website. They have deals that they offer for VIP members, though the selections suggested could be better because some of them aren't for me. I don't typically wear a lot of heels. But the quality of the items I purchased is great. I just bought some Kito shoes three days ago and my favorite are these boots that I got. They raise all the way up to the knee and they're super cute. I also like how fast the shoes come and I feel fully comfortable in purchasing stuff for me. My experience with JustFab has been great and I really like the website. I would recommend JustFab to a lot of people.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kasey,

    Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Customer Service

    Reviewed Sept. 19, 2017

    JustFab had a good deal and I really like their product. So, I went with them and I love the shoes that I got. However, I wasn't a member for very long because I was not informed when I made my purchase that I was automatically enrolled as a VIP member and that I needed to either stop or put a pause on the credits that went on before the 5th. On the 6th, I got an email saying I was going to be charged $39.95 because I didn't use my credit, so I decided to cancel because I was not made aware of it. I would have used it otherwise.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lexi,

    Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services. We’re sorry to hear about your recent experience with JustFab! Let us make it up to you! A representative from our member service team will contact you shortly to assist you.

    Best,

    Ivy

    Verified purchase
    Sales & MarketingPrice

    Reviewed Sept. 18, 2017

    I liked the pair of boots that JustFab was advertising so I bought them in the fall and was a member until July. I travel so I wanted to spend my money since JustFab wasn't suiting my needs. I bought some items and I really liked one of the shirts and the boots. Then I got sunglasses that weren't expensive but they were too big for my head. I also bought my daughter a few things. Some of the items were good quality but some are really chintzy. Also, there wasn't enough variety so it was hard to spend the money.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Debbie,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 18, 2017

    I’m a shoe fanatic and I usually select my own style. Last month, I got an Alpaca boots from JustFab and I love its quality. I would recommend JustFab to a friend.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Dwendolyn,

    This is awesome to hear! We're glad that you are satisfied with the quality of out item. We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 17, 2017

    I saw some shoes that I liked at JustFab and I purchased them. I've been a member for over a year, but I had just activated my membership a couple of months ago. I found some new dresses and shoes that I liked. Some of the dresses were $40 and $50 a piece, and I only paid $14 for one. The only thing I didn’t like was they took longer to send my purchase to me this time. They took the money out of my account, then it went pending, then they took it out again. The way things went didn’t seem right. Nevertheless, I like JustFab. The quality of the items that I got is excellent.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vanda,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 17, 2017

    My best friend told me about JustFab. They had good deals going on and I opted to buy from them. It's not been long since I became a member and the most recent purchase I made was two months ago. So far, my shoes are great and I love the selections given by their style expert. I like JustFab a lot.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Asjah,

    Awesome! We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 16, 2017

    I liked the shoes that JustFab had on sale. I also liked that I have the option of canceling or skipping my request if I don't have it in my budget that month. I bought a backpack from them and I like it. I wear it every day. However, the shoes are just for one genre of women and there's nothing too edgy items on there. Just a lot of businesswomen clothes. I'm a big person and I wish there were more bolder pieces in the website.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Disiree,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with your purchase and our services. Hope you have a Fabulous day! We always like to know what our members are thinking so we know where to improve. Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

    Best,

    Samar

    Verified purchase
    Online & AppStaff

    Reviewed Sept. 16, 2017

    After seeing a JustFab commercial, I decided to browse through their website and I found some really nice shoes. I’ve been a member for three years now and I still have everything I ever purchased from them in good condition. I like the style expert’s selection and I could buy one but I have a wide range of style so it depends on what type of mood I'm in. A month ago, I bought a pair of hand strappy sandals where I can put the ankle strap and then another strap over that one. JustFab is amazing, very fabulous and I never had any issues with them at all.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Iesha,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 15, 2017

    I used to be a member of JustFab.com for about four years before I canceled and then I had recently signed back up. It was very easy to find the items or styles that I want and I like being able to purchase shoes at a faster rate. The items suggested by the style experts definitely appealed to me and the shoes that I preferred was their choice and those were good. I purchased some Maggie’s two weeks ago and unfortunately, I am sending them back because the look of it or the quality of the material weren’t the same as what they looked like online so I’m not really interested. In the past, they were a lot better quality than they are now.

    I’ve made one or two returns but previously I purchased a good amount of shoes. When I canceled, it was because I got tired of having to keep skipping every month. I had purchased two pairs of shoes since I went back and I returned both pairs. I think the material and the fabric are a little cheap and they’re not something that I’m interested in wearing now. I don’t know if it has to do with my maturity but it’s not something I’m going to continue to keep purchasing now.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shaunte,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 15, 2017

    I like shoes and hip accessories a lot. When I first went with JustFab, there was this deal where I could get two pairs of shoes, which I wanted to do. I've been a member since March and have done a lot of sales from there. I liked their “buy one get one free” special offer for denim and jeans and their sale where I got two different outfits for $24. I also liked the selections given by their style expert. They regularly came up with shoes, such as the booties that I wanted and the things I would wear. They also have good quality products and they stay durable for long. I got a bag from JustFab a while ago and it’s gone through the motions, but it still looks brand new. Moreover, I appreciate that JustFab had been very helpful whenever I need to make returns,.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sam,

    We are so fortunate to have members like you who continuously admire our products. Thank you for the nice words that you said about JustFab. Because of your trust and love to us; we are always inspired of giving you high quality products at an affordable price!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 14, 2017

    My granddaughter loves JustFab but she’s only 12. We've been shopping there for about a year now and she always had a good deal on stuff. There's a lot of selections and their products are quality items. We’d recommend them to a friend. They're a great online place and we're very satisfied.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alexandria,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    XO,

    Samar

    Verified purchase
    Sales & Marketing

    Reviewed Sept. 14, 2017

    I’ve been buying from JustFab for years because of their shoes and it's been a great experience. As a member, I like the convenience of the boutique and the shoes that are specifically picked out for me. Last month, I bought the black boots with the open toe and they’re my favorite. It’s also pretty easy to find items that I’m looking for and I've taken advantage of their clearance sales. They need to have more selection of baja boots though. They have ones in satin or velour material but I was looking for something in black which they didn't have.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Meerah,

    Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 13, 2017

    I've been a JustFab member for over 3 years. They offer good deals and alert me when they have new arrivals of items coming in. Plus, the customer service is nice. Sometimes they give me a free magazine and sometimes they have different things I can order as an add-on. I get it really, really cheap as opposed to the original price. The style experts suggest items that appeal to me about 65% or 70% of the time and the quality of the items has improved a lot. It wasn't as great before, but it has been better. I also love the fact that they don't label their packs on the outside.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nordia,

    The growth we’ve experienced over the years is because of members like you, who faithfully like our items. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Hope to hear more from you in the future! happy shopping!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 13, 2017

    I saw a pair of shoes I liked on JustFab and purchased them. I've been a JustFab member for about 6 months and have taken advantage of special offers for VIP members. I bought three pairs of shoes three months ago and they're still lasting so far. But, I couldn't ever cancel my account so my experience wasn't very great.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tessa,

    When our members are unhappy, we’re unhappy... Let us make it up to you! representative from our member service team will contact you shortly to assist you.

    Best,

    Ivy

    Verified purchase
    Sales & MarketingPrice

    Reviewed Sept. 12, 2017

    I saw JustFab at ShoeDazzle so I chose to purchase from them. I'm a member for a couple of months now and it's pretty easy to find the styles I like. I also look at the suggestions of their style expert but for the most part, I would go search on my own. They only give me a select few, anyway, then it's way more to choose from them. But I like the discounts like the two for $39.95 promo and the free shipping. So far, the items I got are of excellent quality and don't look cheap. My favorite one is a pair of boots. I just ordered two more pairs from them, one is black and the other is silver. They had the $30-off today, so they brought my total to $58. I was cool with that since it's about $25 per shoe and you can't beat that. I'd shop with them again.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tyecia,

    Thanks a lot for the positive feedback! Member satisfaction is of utmost importance to us and we value your trust in JustFab. We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 12, 2017

    I'm a simple girl and I get some crazy stuff. I'm good with some flat boots and flip-flops. When JustFab had some cute boots, I purchased it from them and I've been a member of JustFab for about three years now. My recent purchase was two months ago and the quality of their products is good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kim,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 11, 2017

    I must say I have no complaints about the shoes I've ordered. They fit to size and looked adorable. The short romper I purchased fits comfortable and I am glad to say I received many compliments about it. Oh, I did purchased a pair of sunglasses that are strong and fashionable.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Antonia,

    We are so fortunate to have members like you who continuously admire our products. Thank you for your remarkable review! We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    My diva of a fiancé loves nice clothing and she's been a member of JustFab for about a year now. Her first purchase was a pair of boots and she loves those. She buys quite a bit and wears her purchases regularly. Then she forgot about the fact that we’re paying for her membership every month so we accrued so many credits. I told her she should really start shopping and she had quite a large order the last time. But she got a couple of items with the wrong size so we need to print out that return label. They also converted some of those credits into gift cards and we have a couple more credits that she has to find something to spend on. The problem is that a lot of those sizing runs out which is the same in any store or retail environment. But she peruses through and winter time is coming now, so I'm sure she’ll purchase more boots.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brenda,

    Thanks for writing a review! Your comments help us know what we can do better. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    My mom shops with JustFab and because of the two-for-29 deal they had, I bought flat shoes with bows on the top and they're cute. I'm getting a lot of compliments on them. The selections are nice and I like the quality. Also, finding an item is easy. Some styles that I like didn't have my size, but I found another.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Precious,

    We are glad that you are satisfied with the item you purchased. Rest assured that we will continue on providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 10, 2017

    I was browsing JustFab and there was an item that I found cute. And then I noticed there was a special promotion for new members so I went ahead and finished the job. JustFab is a great idea and I like the convenience of it. It’s all well-organized and practical. The selections are very nice. It’s what I see in most places and it’s definitely current trends. But the shoes weren’t all that I expected. The quality was a little bit disappointing. I've heard from other friends who purchased that the shoes, accessories, and clothes fell apart after a few uses. So, it's good for someone who's looking for day to day things that could be swapped and worn a month later. But someone who's looking for everyday kind of stuff, things that are much sturdy, maybe a little bit disappointed.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alexandra,

    Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

    Best,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Sept. 10, 2017

    I like the material of JustFab's items and they're really cheap. I was also happy with the selections given by their style expert and with the coupons they give to members.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Melissa,

    Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

    XO,

    Ivy

    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed Sept. 9, 2017

    JustFab's initial offer of becoming a VIP member and getting to purchase shoes for x-amount of price enticed me to become a member. It's easy to find items in their selections but I didn’t pay close attention to the choices from their style expert. I ended up going on the website looking at everything and I had a hard time choosing because I liked all of them. A couple of weeks ago, I bought a pair of sandals because I had a similar pair that I lost. The quality of their products is very good and I like the boots in the wintertime. But sometimes they run out of sizes quickly and that's unfortunate.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kate,

    We are honored that you have chosen us and placed your continued trust in JustFab for your FAB boots! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    Online & AppStaff

    Reviewed Sept. 9, 2017

    I really liked the shoes on JustFab and it’s very easy to find items I was looking for on their website. It’s also nice to have your own boutique there to help you figure what your style is. The selections given to me by the style expert were great. I’ve been a member for almost a year now and my experience has been great and the product has exceeded my expectations.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nicole,

    Thank you for your remarkable review! We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    I have been a member of JustFab.com for three years. I liked their clothes, as well as their special offers. The selection given by my style expert was good too. Overall, I had an excellent experience and the quality of items I purchased from JustFab.com has been great.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Amy,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Because of your trust and love to us; we are always inspired of giving you high quality items at an affordable price!

    XO,

    Ivy

    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 7, 2017

    My experience with JustFab has been great. I'm a shoe fanatic and my daughters were well aware of JustFab. They both happened to be here when I got my first box and I could barely get it opened since they were hurrying me to see what I got. The things that I have ordered have arrived on time and I have loved the shoes that I have received. So far, they have been steady. I would prefer real suede to the cotton suede that I've been getting but for high-fashion shoes, I don't even have to go into that cost because they look real good. However I've misled my style expert by taking a higher heel than I would use, that I'm beginning not to prefer my high heels anymore. They're not as comfortable at this age so I have to redo that. Other than that, everything's been spot on.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Evelyn,

    Thank you for your compliment! We are glad that you are satisfied with the styles we have in JustFab. We strive for 100% satisfaction, so representative from our member service team will reach out to you within 48 hours to help resolve any concerns you have.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 7, 2017

    I like JustFab.com a lot. They are absolutely fabulous. But because I am on social security, I have an extremely limited budget so when I get a chance to get something for me as a 55-year-old, I get ecstatic. And I don’t have to worry about me being in season, or somebody else just looking like me because my accessories are the best. I choose to purchase from JustFab because of the pricing, and because they occasionally have sales. I have been a member for less than a year and it’s been very easy to find what I’m looking. For special offers, I’ve got a nice stiletto pair of Napper shoes, which is very hard to find. I got the pair for $7.95. Before that, I had wedge heels because my doctors preferred them to flats. It has something to do with my kidney transplant. They say flat shoes affected the weight on my feet.

    I was very happy with my purchases, especially the wedge. I also bought two heels. One was on a plaid, like navy and white and they have a ballerina strap around the ankles. Another was peach, which is close to my alumni color and very hard to find. I put my hands on a pair today and wore a navy blue dress. I took pictures and posted them on Facebook and someone was asking where I got those shoes from. You never know who is watching. So far, I’m satisfied with the selections given by my style expert. I have also been recommending them to friends. But sometimes, I don’t find enough selections on flat sandals. I’m a South Florida girl and I like comfortable shoes and for my pedicure to look nice.

    The only thing that I do not like is them wanting to deduct money every single month. I like to shop when I get money or I do well in my business. Because I have a certain standard of look for myself professionally. It’s huge for me, so that’s where I go. I also see that they have added other things like athletic wear. If I was interested, I can understand. But it makes the site look a little busy. I have been in business for 26 years and I do so many different things but I only do limited amount when I publicize because you don’t want to overwhelm your customers. That is how I stay afloat. The sooner you give them too many options, they go brain-dead. But I do like the items that they have upgraded on the site as well. It’s the specific shoes that you like to wear.

    Overall, my experience with JustFab was easy. And then, even if I don’t use it, I let my daughter shop. She’s a college girl and has problems with her longer feet. She wears size 11 or 12 shoes and that’s a big issue. When they have larger sizes at Macy's, no 27-year-old would want to wear those. They look like old lady shoes. She wants something that’s nice at college for her age.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Bonita,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! We always strive to provide stylish, affordable items for members like you! If you ever need anything, our member services representatives are available 24/7 at 1-866-337-0906.

    Best,

    Samar

    Verified purchase

    Reviewed Sept. 6, 2017

    I found good things on the site that I really like for myself. I was able to navigate it and it was easy and the selections were nice. I loved the bag I bought in August although one of the screws came out from the handle of the bag. I tried to fix it but I have to recheck if the nut that I found is from the bag. I’ve been a VIP member for a month and I loved it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Olajumoke,

    Thank you for the nice words that you said about JustFab. We truly appreciate and reviews like these that makes us want to improve our products and services even more! We have a very dedicated member support team here to help you in any way we can. Someone will contact you via email within 48 hours.

    Best,

    Ivy

    Verified purchase

    Reviewed Sept. 5, 2017

    I've been a member of JustFab for two years now and my favorite purchase is my gray boots. I'm a VIP but I rarely get to take advantage of any special offers because if I leave money in my account and don’t use it immediately, then I can't use any of the benefits. However, it's usually easy to find what I want in JustFab and then have it delivered. I usually know what I want and go look myself because even when I put in flats, that’s not what's recommended for me. Plus I can't wear heels so the selections given have not been helpful to me. For $40, I'm not going to get fine leather but the shoes have held up okay. But the free stuff that they offer is usually pointless crap. The earrings have missing pieces. I also have a dress that has a hole on it, but it's in the seam and I could totally fix it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Amy,

    Thank you for providing feedback about your experience with Fabletics! We always welcome the opportunity to improve our products and services. Thank you for providing feedback about your experience with Fabletics! We always welcome the opportunity to improve our products and services.

    Best,

    Samar

    Verified purchase

    Reviewed Sept. 4, 2017

    It was very easy to find different styles and I really like that you can change the selections if you need to. I bought a green khaki jacket that’s a little bit long a few weeks ago. I also have a long maroon dress that's sleeveless, and it has pinstripes in it. It's really flowy and I wear it all the time. I'm really surprised about the quality. I actually didn't know if it was going to be good or not. But even my mom saw a few of my dresses and my jacket, and she's like, "Wow, this is really great quality." So, I've been really happy with that. But I had to return my first purchase because one of the shoes didn't fit. So I returned it and they gave me credit on my account. All in all, it's been pretty good so far with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Brooke,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our stylish products and services. We appreciate you taking the time to share your positive experience. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase
    Sales & MarketingPrice

    Reviewed Sept. 3, 2017

    JustFab's prices were reasonable and I like the styles that they had. I purchased from their clearance sales and the items were around 20% off or have a buy one, get one deal. Their style expert knew my style well, but most of their heels were super high. So, there were a couple that I had to send back because I couldn't walk in them. The quality of the clothes was good but I also bought a pair of shoes and I have only worn it twice and the strap broke. I never sent them back because it's too much of a hassle to get it inside boxes and send it back.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Megan,

    Thank you for writing a review! We always like hearing from our members. We’re happy to hear that you’re satisfied with our services. Your comments help us know what we can do better. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Ivy

    Verified purchase
    Staff

    Reviewed Sept. 2, 2017

    It was easier to find stuff that I like on the JustFab site. They ask what styles I like and the selection that the style expert gave me was good. I bought some boots and the quality is good. I will recommend them to a friend.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Melissa,

    This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

    XO,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Sept. 1, 2017

    I've been with JustFab for five years now. The free shipping got me to purchase from them and it was super simple to find items I was looking for. Once I bought a few from them, all the trends and styles that I have are always at the top of the list when I'm searching. I like that it's easy to skip a month if I don't buy anything. They're set up on the auto-draft and typically, I don't like those, but their site makes it easy enough and I get a reminder at the first of the month to skip. I usually take advantage of their special offers anytime they have it such as the buy one get one half off or two for one. Their style experts are good and I love the selections they give to me.

    Most of the shoes I got from them are comfortable and good quality. I like them and they're shoes that I wear. I work in an office, so I wear the shoes for 10 hours. I can wear them all day and they don't hurt my feet. I wore the red winter booties I got from them until they were worn out and they're my favorite purchase. I also bought blue flayed booties a couple of months ago. Overall, JustFab is super convenient and affordable.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Audrey,

    Wow, this is awesome to hear you are loving your purchase and our stylish products. It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration in doing our very best. Thank you and remember; we value you!

    XO,

    Ivy

    Verified purchase

    Reviewed Sept. 1, 2017

    I like JustFab's products and it's easy to find what I'm looking for in their selections. I've been a member for seven years and I like that I'm able to buy shoes as a member. My favorite purchase is a pair of boots, but I have to return the pair of shoes I ordered last month because they are too small. Even though they are my size, I couldn't put my foot inside of them. Other than that, I've had a good experience with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Michelle,

    We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.

    Best,

    Sherry

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 31, 2017

    I was a member of JustFab since 2010. I was looking for a pair of heels for a party and had gone to Vanity, Charlotte Russe and shopped all over but I wanted a specific color and style, and JustFab was able to provide it for me. Depending on the time of the year, they are good about trying to find the best style or fit even if it's a dress or anything. But they do the job as far as pulling items that I've ordered before that were similar. Even if I'm looking for a certain color, I can pull up 30 different pairs of shoes that are in that color. Sometime in the fall or around my birthday, I get a free pair of shoes. They send me the gift card and I get $50 off so I jump on it or when the footies come out, I order a pair of those every year. 

    I've jumped on a lot of the deals such as $10 or $15 dresses and I've done it quite often. I build up VIPs if I haven’t ordered in months but it's frustrating that I'm paying $39.95 a month for the VIP and they come up with a $15 promotion for a dress and charge me one VIP for it. Whereas if I paid cash, I would only be paying $15. So I ended up ordering a whole set because it was all on sale. Therefore, I didn’t use my VIP thing and ended up paying in cash plus I had VIP things built up.

    The overall quality of their product in relation to the price is great. But there are some instances where I've had to return some shoes because they're so tall even though they’re cute. I'm 5'9 already, so I put a heel on me and I'm towering over everybody. When I'm looking at a wedge, I want more of a three to four inch at the most but some of what they have is more of a six-inch wedge. I also have a couple of sweater dresses, and by far are my favorite. I wore them all winter and it's great because I can wash and hang them to dry. They don't shrink and the quality of the product is nice. I also have a lucky $100 boots that I wear but I got a good discount because I used to work for the company. I know that the boots I order from them are only going to last a season but I'm only paying $40 so I'm not going to be upset when I got a scuff on them or stepped in a puddle.

    It’s a nice thing that I can mix up my wardrobe and my shoes as the season change based on the price versus if I get a pair of lucky shoes or boots that I’ll have for the rest of the season. I recommend them to other people and tell them I've gotten good service from JustFab. I have my sisters and several friends order from them. They're always accommodating whenever I call and it's great because I get a person on the phone versus talking to a computer. Overall, it's a great company and I like that I can cancel by the fifth and not have to be an ordering member every month if I don't have the finances. They have excellent quality and I love the free shipping.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Katie,

    Thank you for your honest feedback, we deeply appreciate your review to constantly improve more our services. We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! We are so fortunate to have members like you who continuously admire our products. We value your business, and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Ivy

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    I bought shoes in JustFab because of their prices. It's straightforward and I didn't have a problem locating items. I’m a VIP member for a year and I like that we get lower prices. The only special offer I took was a pair of shoes for $15 which was off the price. The style experts were good and I liked the selections they gave. They were the ones I would select myself as well. They have good quality items. The customer service was good and they were helpful whenever I needed to return items. It’s easy and efficient and I would definitely recommend them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Berna,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Hope to hear more from you in the future!

    XO,

    Ivy

    Verified purchase
    Staff

    Reviewed Aug. 29, 2017

    I was looking for some open toed boots and then I saw what I wanted at JustFab. They have an actual and legit website. I felt comfortable purchasing from them and I've been a member since May. I got an offer in the beginning where I bought two pairs for $40. I do the monthly thing but sometimes I skip a month. I let them charge me then I'll take my credit and see what I can find. I like that I can take that credit and buy things that I want and then use it when I want to.

    At first I saw a lot of things that I liked. But now I'm seeing a lot of things that I don’t like such as the style. I'm going to send back some shoes and I feel bad. I just ordered some shoes from JustFab and I thought they would look different on my foot. A lot of things that I did want were sold out already and they weren’t going to restock them again. I wish I could see everything versus having a style expert. My style is all over the place. Some days I'm diva glam and some days I'm chill so it's hard to have one set of style.

    I had to go down in size because their items were a little bit bigger. Other than that the quality of the items is good. I purchased a dress and a jean jacket. They haven’t shrunk or anything like that. It still looks like I just bought and washed them. Overall my experience was great with JustFab and I recommend them to others.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jahney,

    Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. We here at JustFab try our best to provide the best service and styles to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction. We would love the opportunity to make it up to you. A representative from our member service team will contact you shortly.

    Best,

    Ivy

    Verified purchase

    Reviewed Aug. 28, 2017

    JustFab has a great selection. I’ve been a member for a while and trying to find an item is easy. I have a very popular shoe size though, and if I don't move quick enough, then I miss out. When I signed up, my shoes was $10, which was awesome. About two months ago, I bought a pair of cute lock-type strappy, around the leg sandals. But my favorites would be the purple shoes with the fringe at the toe and the strappy shoe with tassels. Everybody loves those. They're just a little uncomfortable, but I really love the shoes. I also like the suggestions that are given by their style experts. I have friends now who want to use my account to purchase stuff. I would recommend JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hi Tinitia,

    Thank you for your remarkable review about the items you purchased! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied when it comes to our service and styles! We hope you will always have a fabulous experience with us in the future!

    XO,

    Ivy

    Verified purchase
    Online & App

    Reviewed Aug. 27, 2017

    My best friend shopped at JustFab. I also saw a romper online that I liked so I signed up with them. It was easy to find the style I was looking for in their website and I got nice selections from their style expert which twisted my style up a little bit. I liked the items I got from them. The olive green bodycon dress I bought last was a little bit big, but I had the stretch up and it was cool. I had an awesome experience with JustFab and I would recommend my friends to them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Chavette,

    Thank you for your review! We love our customers dearly and your feedback is so helpful for us to hear. Please Allow us to contact you within 24-48 hours to assist you further.

    Best,

    Sherry

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Aug. 26, 2017

    JustFab had a nice selection of shoes and a good offer to start up with them. It was easy finding the items overall and there’s never been an issue. But I need to remember to skip the month so they don't charge my credit card for the monthly payment of credit towards the store. Even though I've been with them for years, every month I skip the month, I have to take a minute to try to find that button.

    I try to keep a lookout for the sales that they offer. I’ve been a member for two years and I like the pop-up sales which they don’t do very often. Every once in a while, several shoes are only $5, when they’re $40 a pair anywhere, in any store, whether it's the mall or even an outlet. No store is going to give that type or quality of shoe for $5. The other day, I ordered snakeskin shoes, but they were suede shoes that were $5 also. There were several nice pairs of shoes that don’t look cheap either. You don't see that anywhere so, those little sales make it worth it and those are my favorite. There's a type of boots that look like Uggs which they sold for $7 during a special sale also. Normally, they sell them for $50 on their site. Mostly, they have over-the-knee boots. Normally, they were selling it for $62 on the site but I got it for $15 and it was nice. They were suede and weren't cheap looking. They did a one-day sale and I jumped on that immediately.

    The main downside out of it is that sometimes, the shoe that they send you looks dirty or is damaged. I've also had issues where one boot has a different color from the other boot. You can tell that it's been worn because it's scuffed at the bottom of the shoe at times. So, I don't order them at full price. I wait until they'll sell just in case I receive shoes that look like they were used and then returned. That way, I only lose $5, but I still got a shoe that was nice because they don't look like they're too worn. They just look like somebody suddenly returned them. A month ago, I bought three pairs of heels and four pairs of tennis shoes. I bought a white one that was all white. They had dirt marks on them and looked like they've been worn slightly. I decided not to return them because I got them for $7. That's something I still see every once in a while, when you receive shoes from them, even if you order them at full purchase. It has a different quality.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Harumi,

    We are very sorry to hear that you had a bad experience with us. We will be contacting you within 24-48 hours to help you further.

    Best,

    Sherry

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Aug. 26, 2017

    I’ve been a member of JustFab for three months. I liked their style of shoes and it’s simple to find the item I’m looking for. It’s also cool when they have the sale, the shoes are cheap and I was able to get a promotion of $40 for two pairs. Their style expert selections are good. The quality of their shoes are good too but the sizes are different from the stores. They’re small on me but I still wear them because they’re wearable. I bought two pairs of shoes two months ago, and it was all I bought. The experience and the promotions are good, as long as you skip each month because they take off money off of you. I always forget to skip and I have to call back to get the money back.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alla,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

    Best,

    Ivy

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 25, 2017

    I bought from JustFab because of their styles and variety. Finding the items was simple. I’ve been a member on and off for three years. I cancelled when I know I won’t have money on my account. Being a member, I get a few different styles and usually, what I pick fits me so I won’t have to return anything. The first time I signed up, it was buy-one-and-get-one-half-off and the latest I bought were brown wedges. The style expert suggested shoes that I like to wear. Quality-wise, the items I’ve purchased were all very good and lasted a long time. I like all my purchases from them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Edith,

    The team here at JustFab is thrilled to hear such good feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

    XO,

    Sherry

    Verified purchase
    PriceStaff

    Reviewed Aug. 24, 2017

    I've taken advantage of the offer when I ordered my first pair of shoes, and now I take advantage of the prices. It's very easy to look for styles I'm looking for. I got a pair of shoes in July. They're my favorite, and the quality is good. They're comfortable and cute. I got this new shoe addiction and overall, I like the quality of the shoes that I'm buying from JustFab, their price, and how fast I get them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Misty,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

    XO,

    Ivy

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 24, 2017

    I saw JustFab online and they had cute shoes. My daughter and I each had one pair of shoes from them. Their prices are really good and it was easy to find the style of shoes that I want in their selection, but they've never had my size. It would've been perfect if they had more of my size. So, I'm no longer a member. Even that whole membership thing was confusing. Also, the one pair I received was worn. It's like someone tried them on and didn't clean their feet then returned them. So instead of examining the shoe, they must have sent it out like that. When I talked to someone on the phone, they said to return the shoes and they’ll send me another pair. But I needed them for two days so I just kept and cleaned them. JustFab should really pay attention to what they’re shipping out because the shoes were dirty. They should also get more sizes and styles in a size 11.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tiffany,

    We are sorry to hear that you are dissatisfied with the quality of the item. Let us reach out to you within 24 to 48 hours to make things right.

    Best,

    Sherry

    Reviewed Aug. 23, 2017

    They don't make it very clear that they take money out of your account every month after you order. I should've known it was too good to be true. And you can't get your money back if you need it. You have to use it on their shoes.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    I liked JustFab's shoes and so I decided to sign up with them. I get shoes when they have their sales and buy-one-get-one offers. I like the things that their style expert shows me and I love the items that I've purchased so far. Their shoes are perfect. Still, I wish that JustFab would have a larger variety of smaller-heeled shoes. Also, I like being a member because they let you skip a month if you don't have funds for it. Once, I reached out to their customer service team because I forgot to skip a month. They were really nice. I love JustFab's site and the plus size clothes that they offer. And so, I've recommended them to my friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Vestina,

    Thank you for providing feedback about your experience with JustFab! We always welcome the opportunity to improve our products when it comes to quality, sizes and services. Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future! Have a great day!

    Best,

    Samar

    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    I just want you to know Bell was very nice and handle the problem I was having and yes I am telling my friends about you. I tell them they should only order through you and you have an amazing deals and you keep your customers happy no matter what it takes. I love my boots. They are awesome and comfortable and you can't beat the deals that you give your customers. I just wish I would of done this a long time ago. And please tell Bell thank you so much. She is wonderful.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Audra,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Thank you for referring a friend! We will definitely let Belle know how happy you are.

    XO,

    Samar

    Verified purchase
    Price

    Reviewed Aug. 23, 2017

    JustFab had cute stuff and it was cheap. I've been a member a year and a half and it's not a commitment as long as you remember to say you don't want to shop that month. It's easy and simple. I took advantage of their discounts such as the 50% off on their booties. Their style expert, however, was terrible. Their suggestions were bad so I look for things myself. Other than that, the quality of the items I purchased was good. Last month, I bought two dresses and shoes. But my favorite purchase would be the jacket that I got from them last year. Overall, it's been a pretty good experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Mary,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. We always like to know what our members are thinking so we know where to improve. Your comments help us know what we can do better. We hope you have fabulous experiences with us in the future!

    Best,

    Ivy

    Verified purchase
    PriceStaff

    Reviewed Aug. 23, 2017

    I’ve been a JustFab member for a month now and I am having an excellent experience so far. I like their products. I had seen the shoes and stuff and they’re very good. It’s amazing and the prices are very cheap. The style expert gives me good selections and finding items or styles myself is very easy. I bought shoes and a ballerina in June and the quality is pretty good. The sandals are my favorite purchase though.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Audra,

    Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

    XO,

    Samar

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    JustFab is a very good company. They have the shoes and clothes that I like and it's very easy to find the items I'm looking for. I've been a member for about a year and I'm also a VIP member, so I get a lot of rewards and discounts. They also gave me like a free money to order something that they pay for at their expense for just me being a VIP member and that was very kind of them. I got an order in last week and I bought a pair of heels for myself and the sandals for my daughter. Their quality is very superb. I love everything I have gotten from JustFab and I'm very satisfied. Their style experts also provide the selections that I love. They know exactly what I'm looking for and what I want. Also, I like their customer service. They're very orientated. I love JustFab. I would order from them for the rest of my life and I'll always make sure I order from them before I go to anybody else.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jennifer,

    Wow, that is awesome feedback! Thank you so much for sharing your amazing experience with us. We love hearing that our members love our stylish products and services.

    XO,

    Samar

    Verified purchase
    PriceStaff

    Reviewed Aug. 22, 2017

    JustFab's prices were decent so I purchased from them. It was easy to find what I was looking for. I've only purchased from them twice, but I’ve been a member for two years. The selections that were given by the style expert were good. I made my recent purchase in June where I bought a pair of heels for my graduation. It was exactly what I was looking for and it was a good experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Cassandra,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our stylish products and services. Hope you have a Fabulous day!

    XO,

    Ivy

    Verified purchase

    Reviewed Aug. 21, 2017

    I’ve seen some of the shoes that JustFab had, and I liked those shoes so I chose to purchase from them. It was easy to find items and I also liked the selections that the style expert gave. I would normally wear what they suggested on me. I bought some shoes a month ago and the quality was great.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Latrecia,

    We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction. Thank you for taking the time to share your experience with others.

    XO,

    Samar

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 21, 2017

    I had a horrible experience with JustFab. They charged me $40 after I cancelled my membership, and then I called them twice wanting to get the refund but I never got it. When I cancelled the lady said I was good. It's been two months so I haven't bothered to call back. I got charged for something I didn't even pay for. They gave me a fake tracking number, and I've got to call multiple times to realize I'm getting scammed.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Chris,

    We are sorry that you had a bad experience with our service. Please Allow us to contact you within 24-48 hours to make things right.

    Best,

    Samar

    Sales & Marketing

    Reviewed Aug. 20, 2017

    I enjoy being a member of JustFab and love their products. I also love the convenience of the auto pay. What I think is a scam is not being able to use the money they take from my account on sales! I could just defer the monthly payment and shop the sales. I signed up for the convenience of them taking the money so it would be there when I wanted but not knowing I couldn't shop the sale prices! Crazy!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Pamela,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Samar

    Verified purchase
    PriceOnline & App

    Reviewed Aug. 20, 2017

    This website is very user-friendly. I really like the variety of items offered on the website (clothing, shoes and accessories). I think some of the items are drastically overpriced and they should have more sale items available or offer larger quantities on high turnover items.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello LaTonya,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

    Best,

    Samar

    Verified purchase

    Reviewed Aug. 20, 2017

    JustFab is a good company. I’ve been a member for a couple of years now and I like the prices and that I get credit. I bought sandals and a couple of clothing items in June, and I like the quality. My favorite purchase so far is the high boots.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Katelyn,

    Wow! Thank you so much for an awesome feedback! We’re proud to be one of the best sources of stylish shoes!

    XO,

    Sherry

    Verified purchase

    Reviewed Aug. 20, 2017

    I purchased from JustFab a couple of times and it was great. I like their two for $24 deal for shoes. I was also impressed with the kind of shoes they have. I've never found any kind of shoes that were like that. And then I searched for them and they were up there at JustFab. I love the tied-up ones. They fit on my feet well. However, I ordered online recently but it didn't tell me how long the product will take to be shipped to the house.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Zamiya,

    We are very sorry to hear that you did not receive an email to track your package. We will be contacting you within 24-48 hours to help you further.

    Best,

    Samar

    Verified purchase

    Reviewed Aug. 19, 2017

    I have gotten several items from JustFab. Some months I skipped ordering. Most of the time, my items were good. Some I gave away because the size or color shade didn't suit me. Also, the shoes, though pretty, lacked the inside padding I need. I have decided to discontinue Just Fab because a lot of the fashions are too youthful for me, (I am in my 70's.). For younger women, Just Fab is definitely a bargain.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Barbara,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

    Best,

    Samar

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Aug. 19, 2017

    I saw JustFab on TV then my sister-in-law told me about them. It’s very easy to find the item I’m looking for in their website. I’ve been a member for almost four years and I like the fact that now they have plus-size items. I took advantage of their free shipping and since I also order monthly, I usually get coupons once in a while. The last item I bought from them was a blouse in two-tone lemon and lime color. I purchased it about a couple of weeks ago and I love it. It’s very flattering. Most of the items I got from JustFab were good but there were a few things that I’ve had to send back.

    I had a great experience with them. I like the fact that I can skip up to five months and I’m very happy with them. I’ve also gotten a few people to sign up. But I had an issue a couple of weeks ago. I was on the phone with a representative for almost an hour. I had to call back a few times because she was supposed to call me back. She called me but I missed the call and she didn’t call back. So I was a little aggravated. But other than that, it was cool. JustFab took care of me.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Renee,

    We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Samar

    Verified purchase
    Customer Service

    Reviewed Aug. 19, 2017

    I returned the shoes that I ordered from JustFab as I did not like it, and I’m still being billed. I called the 1800 number that was on my bank account number. They said they'll get me canceled and there won’t be another payment coming out of my account, and that I will be receiving a credit in the next month. But they pulled more money out of my account. I just filed something with my bank to have JustFab stopped because they’ve taken three extra payments out. I called to cancel three times and they have not done it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Cindy,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    Best,

    Samar

    Verified purchase

    Reviewed Aug. 18, 2017

    Every time I order a pair of shoes, the sizing is never right. The last thing I ordered was a backpack and the website says it was delivered but I never received it. I always have problems with JustFab. It's hard to find time to keep returning items. It's very very frustrating.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Joycelyn,

    We’re sorry to hear about your experience with JustFab and we would love the opportunity to make it up to you. A member of member service will contact you shortly.

    Best,

    Samar

    Verified purchase
    Customer Service

    Reviewed Aug. 18, 2017

    The clothing is no better than Forever21, yet costs twice as much. Also, although you send constant emails, you don't send emails regarding when the month renews as a disgusting tactic to prevent people to skip the month. The return policy, although understandable, also detracts from the appeal of keeping the service. It would be better if you allowed say, 3 returns per year.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Netaly,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Samar

    Verified purchase

    Reviewed Aug. 18, 2017

    I love the boots, sandals, and the booties. I have about nine pair. I have a disease in my spine that is none curable. The shoes help me to stand up straight but does not cause me any pain. I don't get the skinny heels. I get the thick ones that lets me know that my shoes are there and stable. I LOVE JUSTFAB.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Clara,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for members like you! We’re glad you’re loving your purchase! We love being able to provide a positive experience for every member.

    XO,

    Samar

    Verified purchase
    Price

    Reviewed Aug. 18, 2017

    My biggest issue is with the actual sizes that are deemed plus or wide width. Clothing in 3X do not match the 3X at an actual plus size store. I can get a 3x at Catherine's or Lane Bryant and it nearly dwarfs me, but I can barely get in to your 3x. I recently got two pairs of wide width boots and couldn't even get my feet in them. I had to sell them to my friend to make back what they cost me. That is very frustrating because your clothes and shoes are cute, but they don't match the standard.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Mandee,

    We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Samar

    Verified purchase

    Reviewed Aug. 18, 2017

    I got two pairs of really nice boots for $40 when I signed up with JustFab. I buy from them every few months. I have a FabKids account too, so I buy clothes for my son through them. Finding what I was looking for was really easy and the quality of the items was very good. The website was also straightforward. When I'm not able to purchase for a month, they put a hold on the account. If I skip it within the first five days, I don’t get charged anything which I’ve never had any problems with.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Christy,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services! Thank you for doing business with us! Have a fabulous day!

    XO,

    Samar

    Verified purchase
    Online & AppStaffReliability

    Reviewed Aug. 18, 2017

    I’ve seen JustFab in a commercial and I saw some of their styles which I thought were cute so I decided to try them out. It was pretty easy to find the item I was looking for in their website. I’ve been a member for over a year and they've been reliable. I also like the deals of being a Diamond Elite member and I’ve took advantage of their offers of buy-one-get-one-free as well as the 50% off the entire order. The selections made by my style expert was good as well. For the most part, he suggested items that appealed to me. The quality of the things I purchased from JustFab have been pretty good and my last purchase was two weeks ago when I bought some heels.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Erica,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a fabulous day!

    XO,

    Samar

    Verified purchase
    Price

    Reviewed Aug. 17, 2017

    I love the products! But I don't feel the prices reflect the quality. And I also hate that I cant use my credits in conjunction with promotions. Like I paid money for a product that just didnt work out with my style like I had thought, I returned said item and was "credited". It is frustrating. And I don't agree with it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Audrey,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Samar

    Verified purchase
    Customer Service

    Reviewed Aug. 17, 2017

    My booties are super comfortable and stylish! I bought one black pair and one off white, both styles are very cute and feel great! I would recommend this site to my friends, fair prices and lots to choose from. I also had to exchange one of the two pairs and Customer Service was very efficient and polite. Thank you.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nadia,

    Thank you for taking the time to share your experience with others. We’re glad you’re loving your purchase! We always strive to provide stylish, affordable items for members like you! We love being able to provide a positive experience for members like you.

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 17, 2017

    I would like to cancel my membership due to lack of the size that I need to purchase. Size 8 Every shoe I chose for my wife in the color red and size 8 was OUT OF STOCK. Please take my name off the membership list. Thank you.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Wilson,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

    Best,

    Samar

    Verified purchase
    Customer Service

    Reviewed Aug. 17, 2017

    It is always a pleasure to shop at JustFab. They are never let me down plus Keep me informed about new items or if the items come back In stock. I love this site with no problems. I would recommend this site to anyone that has style and classic. I have bought 3 pairs of shoes and 2 dresses. I love all of them. Customer service is always so polite and solves any problems you have. Thank you JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Sharon,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

    XO,

    Samar

    Verified purchase
    Price

    Reviewed Aug. 17, 2017

    Great prices and offers and the quality of the items is awesome. I've loved everything that I got from JustFab so far. They put items in my boutique that fits perfectly with my taste of clothes and accessories and I love the fact that they have a good selection in colors and sizes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Gleysis,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 17, 2017

    The fact that you guys will take 39.95 out of my account and keep it for credit, but won't let me spend it on sale items is not right. I feel as though if I had skipped, I wouldn't have that credit and I could've spent my money as I pleased anyway!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Carina,

    When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

    Best,

    Samar

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 17, 2017

    I've been a member for two years and I like the fact that I can get some cash back to go towards my orders. Also, being a VIP member I can get some discounts off of the purchase when going to checkout. I can have a $20 card from JustFab if I make a couple of purchases with them, and I can use it whenever I want. It was really easy to find items that I was looking for and the style expert selections were right on point. I love all of them. I usually buy heels off there and they’re sturdy unlike some of the shoes I order from different websites where the heel is kind of wobbly. A couple of months ago I ordered a pair of shoes. They came on time and they were really cute when I ordered them, so I was satisfied. It’s an amazing site and I would recommend it to my friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Veronica,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    XO,

    Samar

    Verified purchase
    Sales & Marketing

    Reviewed Aug. 17, 2017

    It was extremely easy finding items. I’ve been a member for two months and I like the sales and the deals. The first things I bought were two jackets which I got for $20. And I got a pair of boots the last time. The quality is great and JustFab has awesome style. I have a lot of fun shopping.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jenn,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our stylish products and services. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase
    Sales & Marketing

    Reviewed Aug. 16, 2017

    JustFab has pretty cute outfits and heels and nice accessories. It’s pretty easy to find too. I’ve been a member for a couple of months now and I like the sales and discounts especially for a VIP member. You get the special deals first. I bought a couple of shirts and sandals last month. It has pretty good quality. I love their sandals which are really cute. It’s an awesome experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Deysi,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

    XO,

    Samar

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 16, 2017

    I like JustFab's perks and everything has been affordable too. I've bought two items so far and both of them are still like new. The quality is really great. They have good customer service, as well. I'm going to continue to use JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Robyn,

    Wow, thank you for the positive response! We really glad that you like the quality of our item and our service. Thank you for doing business with us! have a fabulous days!

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 15, 2017

    I saw a shoe that I like so I decided to buy from JustFab. But, finding the item was somewhat difficult because their site doesn’t let me view all the shoes that are available. They only based it on what I liked in the survey. Their selections were okay but I wouldn’t wear the shoes I purchased on a daily basis. It’s not great quality and it wouldn’t stay the way they were. Also, I’ve been a member for a couple of months now but I was charged multiple times on two different applications so I’m no longer going to be a member.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shae,

    Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

    Best,

    Samar

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2017

    I ordered a pair of shoes from JustFab, got it and they’re excellent. They’re for my mom and she loved them. When I've had problems, I called JustFab and then their employee helped me a lot. So, I love them. They are the best. Most of the time, I order online from others but come the next month I still don’t get my order. After many days, the online business people refund me my money back. But with JustFab I just called the number they gave online and they solve my problem. When I became a VIP member, JustFab got money from my credit account. And then, I called JustFab that I can't shop every month because we travel a lot. And then, they solved my problem. They canceled my VIP membership and they gave me my money back to my account. They are good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Benazir,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for every member! We are happy to hear your mom is loving her stylish new shoes.We sincerely appreciate it and we’re always happy to hear that our members are happy with our services. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 14, 2017

    I signed up and at first was happy with my first purchase. I purchased a few more items and the quality was horrible. When I called to cancel my membership and get my money refunded that was taken out of my account I was only refunded 1/3 of the money. I was told that I could use the other money to make a purchase after I already explained that I don't like the quality of their merchandise. I was also told if I cancelled my membership whatever merchandise I purchased would be at full price!!! I just want my money back they so easily took from my account and to cancel the membership. Not a happy customer... would not recommend!

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Meagan,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Samar

    Verified purchase
    Staff

    Reviewed Aug. 14, 2017

    I like the bag and the shoes from JustFab so I purchased from them. And I've been a member for a year now. I really like the sandals that I got from them. Also, their style experts offered good shoes. Overall, I like JustFab and my experience has been great.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Karla,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for members like you! We’re glad you’re loving your purchase!

    XO,

    Samar

    Verified purchase
    Staff

    Reviewed Aug. 14, 2017

    I had seen a pair of sandals that I liked in JustFab and I ended up getting them. This will be my second month being a member and I like that they have a great selection, and it's easy to find the style that I'm searching for. They also have a really easy ordering system. I bought two pairs of shoes about a month ago and they were good quality. The selection that the style expert gave was good and I've used them so it was all over a good experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nikki,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our stylish products and services. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 13, 2017

    I liked some stuff that JustFab had, like the shoes. I've been with them for over six months and I like that sometimes I have the credit and I can buy shoes or if I don't have the money, I can skip a month. It is convenient. The style expert selections are stuff that I like too although sometimes they give the same style over two months. It will be better if they change often. It's the third time that I bought from the site. I got two pairs of shoes last month and they look good. So far, I bought a pair of sandals and they were really comfortable so that was nice. That was my favorite.

    I bought a shirt too but the material wasn’t that great. I'm also having some issues with a pair of sandals where the second time I wore them, the stone on there just fell off. I didn’t return them though. My friend who lives with me went through JustFab too and got herself a dress. The same day that she wore the dress, it ripped for no reason. Other than those, it's been a great experience. They have the options to check different stuff and you can buy the stuff or not buy anything for this month and keep your credit for next month.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jacqueline,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Samar

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 13, 2017

    JustFab had a nice array of shoes that I wanted for my birthday so I bought from them. I'm a picky person but their selection has met my standards. And now I've been with them for six months. I got a pair of knee-high boots from them and those are my favorite right now. My latest purchase was in March which was a pair of wedge strappy heels for someone's birthday and they were perfect. The person loved the gift so I was good. JustFab always has great customer service as well. Everything comes on time. Everything's good and they are always on point. It's been an amazing experience with JustFab and I've referred them to a lot of people.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Lynea,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    XO,

    Samar

    Verified purchase
    Customer Service

    Reviewed Aug. 12, 2017

    It was easy finding the items and styles I wanted at JustFab and they have discounts and free shipping. I also like the selections from the style expert as well as the quality of the products. On my last purchase, I got some block heels that were too big so I sent them back to get a smaller size. However, I moved and the post office made a mistake, then my shoes went back to the factory and I still haven’t gotten them. I need to call them, but overall, my experience with them has been excellent.

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed Aug. 12, 2017

    I saw that JustFab had a two for $29 special and I decided to try it out. Once I got the shoes I had ordered, I loved the quality of it and they were so comfortable that I just continued ordering from there when it came to shoes. Now, it's been a year and a half and I find it very easy to find what I'm looking for on their website. I also love the selection from the style expert. It’s always exactly what I want and it’s just my style. I love the blue and white flat shoes and the reversible working bag. Three months ago, I also bought a pair of flat shoes and I love the fact that every time you purchase something, they give you points. Then when you go to make another purchase, it’s like you’re getting a discount because of the points that had been added to it. That is a beautiful thing and my experience with them has been great.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Liza,

    Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! We always strive to provide stylish, affordable items for members like you! We’re glad you’re loving your purchase!

    XO,

    Samar

    Verified purchase
    Price

    Reviewed Aug. 11, 2017

    I like the recommendations from JustFab's style expert. They have a good selection when it comes to shoes and the prices are reasonable. I also get the promotions that they do every now and then, like the winter, summer and spring sales. I like all my purchases just the same and I've had a good experience with JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello J'lyn,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for every member! We’re glad you’re enjoying all your purchases!

    XO,

    Samar

    Customer ServiceStaff

    Reviewed Aug. 11, 2017

    I just signed up with JustFab today and picked 4 pairs that I liked. For being new member, I received all the promotions and my total came to be $49.**. I went to check other items to see if I wanted anything else and came back to check out. My total then was $109.**. Reached out to customer service chat 3 times regarding the issue.

    1st person "Sheryl" said that she can do 59 bucks, I said ok. She then came back and said computer would allow it. Then she told me that she reached out to her supervisor and she wasn't able to do it either. After that, she apologized for inconvenience and right away exited the chat before I can clarify more things. Second chat just said that there is nothing they can do about it. I was very excited to try this company out, but it has been nothing but a disappointment. Technical issues and bad customer service... I have wasted so much time to fix the issue, but gave up on it. Customer service did not seem to care...

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Akvile,

    We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Samar

    Verified purchase
    Customer Service

    Reviewed Aug. 11, 2017

    I've been a JustFab member since around 2011. I have one year when I ordered so much and each stuff was ridiculous. I took advantage of the $39.99 offers but I'm always missing out on a $10 one. JustFab is very reliable and their customer service is innovative. They go an extra mile to please their customers and if the shoe is not right, they already send the return label in advance so that it can be replaced with an item that is not used. I have specified to them in the past not to send me a pair of boots or shoes that has been returned due to people having fungus. Working in a hospital in the past, I found out a lot of germs and a lot of isolation diseases have been passed out by various ways.

    Sometimes their style experts could know their customer brand and really produce that item so that it can reflect the image of what they're trying to project. If a person doesn’t like an item, they introduce her to something else which might catch her eye. But I wish their fake suede would be real as I cannot stand polyester mixed with a material that collect more dust and cotton balls. It would also be perfect if they could invest in some type of suede. They may need to pull the quality of their leather up a whole lot, too. But my experience with JustFab was authentic and I won't stop buying from them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Arealia,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products, styles and services!

    XO,

    Ivy

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 11, 2017

    I saw a few styles of shoes that I liked on JustFab and they had a good price. They have a big variety and I liked all the different kinds of shoes. I also like the deals like their two for $29.95. I bought a pair of heels and a pair of sandals about a month ago and the quality was good. The pair of heels were cute and I liked them a lot. Justfab has a good customer service and I had a great experience with them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tynaisha,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

    XO,

    Samar

    Verified purchase
    Online & App

    Reviewed Aug. 10, 2017

    I saw JustFab on commercials and all the shoes looked cute so I decided to try it. It was very easy finding items on the website and there was a discount in July. I bought pumps last month. Their quality is better than most and I like all my shoes. I’ve been a member for only a few months but my experience has been wonderful.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jatziry,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

    XO,

    Samar

    Verified purchase
    Online & AppEase of Use

    Reviewed Aug. 10, 2017

    JustFab had neat stuff and it's pretty easy to find what I'm looking for. The website is very easy to navigate. I like that I can get a new pair of shoes every month and that they have good quality stuff. Also, I was able to get two pairs of shoes for about $25.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alison,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    XO,

    Samar

    Verified purchase
    Online & AppStaff

    Reviewed Aug. 9, 2017

    I had heard about JustFab so I checked the website out and I liked their merchandise. So I signed up with them a little less than a year ago. I love their website and I like the $39.95 set fee. I also like the selections from the style expert a lot and the quality is excellent. I purchased some clothes for my cousin, then there were also a pair of brown shoes and a bag that I got from them and those two are my favorites.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shoniqua,

    Thanks for the awesome feedback! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    XO,

    Samar

    Verified purchase
    PriceStaff

    Reviewed Aug. 9, 2017

    One of my friend's purchase from JustFab was good and it looked the same way as in the quote online. Also, I liked the shoes from JustFab that I saw online. I've been a JustFab member not too long ago, and I have ordered four to six pairs of shoes. They gave me a lower discount where it was $44 for 2 pairs. The selection that their style experts gave was great. It was so comforting. The wedges are my favorite. The quality is good and I've been wearing it a couple of days now and nothing looked different. It was a great experience with JustFab. When I order what was online, it came the same. Nothing is fake and the fabric is very good and it lasts long.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Claudine,

    Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! We always strive to provide stylish, affordable items for members like you! We’re glad you’re loving your purchase!

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 8, 2017

    My daughter Tonya told me she purchased from JustFab all the time and that I could too, and that made me look for it. It is easy to find what I'm looking for and I like the deals. My favorite thing in being a member is you can get discounts for the shoes. The quality of the products is good and my favorite item would be just the shoes. Two months ago, I purchased a pair of shoes and I've had a very good experience with them overall.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tiffany,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products and services. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 8, 2017

    For three years now, I’ve been a member of JustFab. I found them when I was browsing online for shoes and I liked the styles that were offered on their site. It’s also very easy to find what I am looking for. I like the convenience of exchanging or returning items if it's not the right size or fit for me. And it's easy to shop and place the order. I just got a pair of shoes and a dress two weeks ago. The shoes are super comfortable, although the clothes' materials can be a little off depending on the type and style. That's when it makes it easy to return it and get something else. But, I love the shoes and the purses. I bought a brown pair of wedges and I love them; they’re my favorite purchase. I've always had great customer service with JustFab. Every time I called for any question, everyone's been always really on top of their game which is really important for me. I am extremely satisfied with my JustFab experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Jini,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

    XO,

    Samar

    Verified purchase
    Staff

    Reviewed Aug. 7, 2017

    I've been a member of JustFab for two years and my experience with them has been great. They have good deals and I like getting these deals all the time. I usually get two items for the price of one. It's easy to find the items that I'm looking for and my style expert suggests a good selection of products. JustFab's shoes are getting better because they have more design to them. Last month I bought two pairs of flats which were of good quality and these are my favorite purchases so far.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alyssa,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! We always strive to provide stylish, affordable items for Fabshionistas like you! We’re glad you’re enjoying your purchase!

    XO,

    Samar

    Verified purchase
    Staff

    Reviewed Aug. 7, 2017

    I have a friend who had JustFab. Then after seeing at JustFab something that I liked, I purchased from them too. I've been a member for a year now and I like the shoes they have. It was easy to find the item or style that appeals to me as well. Also, the selections given to me by the style expert and the quality of the items I bought from them were good.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Kassandra,

    Thanks for the shout out and for being an Elite VIP member! We're glad you enjoy our unique styles. We truly appreciate it and reviews like these that makes us want to improve our products and services even more!

    XO,

    Samar

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 7, 2017

    JustFab has very affordable and good quality products. I bought shoes from them and I'm happy and comfortable with what I've gotten. It's always easy to find the items I'm interested in because I signed up as a VIP member. I always get tons of emails and I can choose from what I want, including those on new arrivals and on sale. I also like that I can get two for one as a VIP member. Overall, I am comfortable with everything so far.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Christine,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members. We’re happy that you’ve had a great experience with us!

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 6, 2017

    JustFab was showing great styles so I purchased from them. It's pretty easy finding what I like. Also, I like the selections from the style expert. My latest purchase were a purse, jeans, shirt and shoes a month ago. My favorite is the Jubilee tan brown boots that I bought. The shipping, the quality of the boxes and packing were pretty good. I've been with JustFab for four months now and my experience has been excellent so far.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Aug. 6, 2017

    I live in a small town and we don’t really have options on where to purchase items. I've been a member with JustFab for a couple of years already and I usually buy most of the shoes from them. As a member, I get a lot of promotions and I build up points every time I buy something, so I get a lot of discounts. Most of the time, I buy their shoes at a discounted rate and I get to have these for half off or I get to have two pairs for the price of one.

    It’s very easy to find the items that I'm looking for. Sometimes I'm not looking for anything in particular, but I find something I like all of the time I go in there. I usually pick something out other than the boutique style and the selections given by my style expert are not much my style. My last purchase was in May when I got two pairs of shoes — a pair of yellowish, mustardish shoes and a pair of red ones — that were like strapped up sandals. The quality of the items that I've purchased from JustFab is really good and they last forever, and I love all of them. Also, JustFab seems to work pretty well with their customers if they ever have to return anything. Everyone always asks me where I buy my shoes and I always recommend them.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Nataly,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

    XO,

    Samar

    Verified purchase

    Reviewed Aug. 5, 2017

    I've seen a pair of shoes on JustFab and I liked it. I’ve been a member for a couple of months now and it wasn’t difficult at all to see what I’m looking for. I bought two pairs of shoes from them about two months ago and they’re good. However, they keep on charging me. If I paid $40 for my shoes, I can’t understand why they keep getting the monthly fee. Other than that, they have a great quality of shoes.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Shelby,

    All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

    Best,

    Samar

    Verified purchase

    Reviewed Aug. 5, 2017

    I saw something on sale and decided to try JustFab and I've been a member for 3 months now. Everything that I’ve ordered, I’ve liked. Although, I have two pairs of shoes that I’m gonna return because they were not what I thought they were gonna be like. The fabric of the shoe was not what I thought. I also just ordered clothing and received that. They said that I ordered an extra large. I didn’t realize that I ordered an extra large so, either I’m gonna try to have it taken off or send it back because I definitely don’t wear an extra large. But my experiences were pretty good. I have no complaints. I’m a shoe fanatic and I like the prices and the quality is good. With JustFAb, I’m not paying mall prices for shoes that I like. I definitely recommend it.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Tamena,

    We truly apologize you were not completely pleased with your recent purchase! Your feedback is important and we would like to make things right. A member of member service will email you shortly to assist you.

    Best,

    Samar

    Verified purchase

    Reviewed Aug. 4, 2017

    I've been a JustFab member for four months and recently, I ordered two shoes for my girls. It was easy finding the style I'm looking for. However, I have to return the shoes because the size that my girls usually wear that I could go into another store to buy is different with JustFab. I wasn't going to order again because I don't want to keep sending stuff back. But I do like to bill them because you can get two for the price of one.

    Thanks for your vote!
    Verified purchase
    PriceOnline & AppStaff

    Reviewed Aug. 4, 2017

    JustFab had the shoes that I wanted to order and they also had a deal (buy two for one). The selections from my style person are good and I usually see a lot of shoes I like that I had a lot of. The quality of most of the shoes that I have ordered have been good though it's a little bit harder to find shoes in my size sometimes. I only have one pair of boots that was not of good quality. They fit extremely weird. They're supposed to be a wide-cap but then they're kind of snug, too. They don’t look right. And the seams were peeling on the top right away so I only wore them one time. I got it before the summer and it was one of those months when I did the 50% off everything. I got two pairs of shoes and a bag.

    However, I haven't had too many promotions or discounts for being a member. The only thing that I had that was pretty good was in the beginning. And that was pretty much the second time that I'd had a big promotion as there hasn't been a lot of it. It'd be probably 10% off or so every often but it does not seem that there are that many benefits to being a member. Also, it seems like items have been more harder to order recently. They sell out more when you're waiting for them to come back online. They usually just end up sending a letter saying they're not going to put it back in stock anymore. Pretty much everything that was on my wait list has not come back in stock.

    Additionally, I had noticed that a lot of the shoes that are on their website are also sold at Target. I've seen at least half the shoes that I bought from JustFab at Target. The only difference is the price as it's cheaper on the JustFab website. Nevertheless, I have a good experience with JustFab and I usually recommend them. I try to use them as often as I need to.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Deja,

    Thanks for the shout out! We're glad you enjoy our unique styles. At JustFab, we always try to provide the best possible service for our members.

    XO,

    Samar

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 3, 2017

    I've been a JustFab member for two years now. It's a great site, very easy to find items, good quality, new clothing and really fast shipping. The first two purchases that I made, I wasn't sure about the sizes but now that I know what fits me, it’s a lot more pleasant when I get them - perfect fit, good quality, and it serves its purpose. I love their selections. I have a job and they have long sleeves, blouses, dresses, and then there’s a lot of blazers too because I’m also a teacher. It’s very convenient for me. I also like the shoes a lot and things like anywhere a decent price. I have ordered a necklace from them a while back with the dress I really love, the navy blue and the blush peach, and men’s colored blazers. They were amazing.

    I always forget to pass on that monthly fee. When I don’t make a purchase and don’t pass that month, they charge me for $34.99. But that’s nice because I always have those stashed. So, sometimes it will be like a shopping spree for me. When I'm not thinking about it, I don’t think about spending them, and now they’re saved there for me. They also have the coupons I buy with $60, $30 off, but the only downside with that one is if you use your credit, you can’t use the coupons. You can only use the exact coupon if you’re making that purchase that month without having any credits stashed from the previous month. So, if I had all that money stashed, and so if I were to use my credits that have been saved, I can’t use any additional coupons. If they can combine the two together, it will be an excellent site. The last one I bought was a white blazer and I love it. It was also one of the credits that I had passed over last month.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Samah,

    Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. We’re happy that you’ve had a great experience with us!

    XO,

    Samar

    Verified purchase
    PricePunctuality & Speed

    Reviewed Aug. 3, 2017

    I needed some boots for the winter and JustFab was having a sale on boots, so I bought a pair. I like the convenience of being a JustFab member. I can get two pairs of shoes for a decent price and being a college student, that’s nice. When they had sales for $10, I bought a bunch of sandals. I had also taken advantage of a couple of other sales like their two for $35. The selections given by my style expert are a little off, but for the most part they’re decent. My last purchase was two pairs of sandals from ShoeDazzle and they're my favorite. Overall, I love my purchases and their quality is great. They’re super comfortable, too. I also like that every time I order from JustFab, I get my shipment early. So, that’s always a plus. It's been an easy and simple JustFab experience.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Simone,

    Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products and services. Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future! Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 2, 2017

    I like shoes and JustFab had a two for $29.99 deal and so I tried them out. I've been a member for three months now and everything's quite easy. The styles are great and I liked them. I bought some gladiator sandals a month and a half ago and the quality's great. I also really like the blue jeans wedge heel shoes. The shipment was pretty fast and their customer service is A1. Overall, my experience with JustFab has been great.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 2, 2017

    JustFab has a wide selection of the styles of a thing that you can buy and finding the item or style you're looking for is quite easy. Also, the selections from the style expert are pretty spot on. I got some white sandals less than two weeks ago and so far, everything’s held up pretty good. It's an easy way to get your favorite and most up to date trend.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Alli,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for members like you! We’re glad you’re enjoying your purchase!

    XO,

    Samar

    Verified purchase
    Customer Service

    Reviewed Aug. 1, 2017

    I bought an item from JustFab when they were on sale. But I haven’t made that many purchases. Most of my experiences were fine but it took so long to get the first order and it was a nightmare. It was already three weeks and I didn’t have anything. I had to call and follow-up. My friend told me to give them another chance. The last time I bought shoes from them was two months ago. I was a member for a year but I cancelled a few months. I like the styles but it doesn’t feel like I have to be a member. Also, the style expert’s selections are okay but I usually end up choosing something else. They appeal to me but not anything that I need to purchase. I have some knee-high boots that I really like but it’s too warm to wear them right now.

    Thanks for your vote!
    Verified purchase
    Sales & Marketing

    Reviewed July 31, 2017

    I purchased from JustFab because of their prices. They also have a lot of sales. The heeled sandals that I bought three weeks ago have a little scuff on them but not enough to send back. JustFab has a good selection and fast shipping.

    Thanks for your vote!
    Verified purchase

    Reviewed July 31, 2017

    I used to be a JustFab member but for a couple of months. My last purchase was a pair of rain boots and it wasn't that great. The calf wasn't very wide or straight up and they were scuffed up when I got them in the mail. Overall though, my experience was pretty good. Finding the items and styles I liked was pretty easy. And I got a really cute purse, a side bag, from them. But I wouldn't recommend JustFab to somebody who doesn't have a good memory. I always forgot to skip the month alert.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Olivia,

    We’re sorry to hear about your experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

    Best,

    Samar

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 30, 2017

    Everything is always great. The stylist really has a great feel for what goes together. Offers great color and styles. Love the boots and shirts. I work in a warehouse and the styles I am able to wear to work. Making a return is always easy and fast. No hassles. Great quality of products.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rexanna,

    Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review! We always strive to provide stylish, affordable items for members like you! We’re glad you’re enjoying your purchase!

    XO,

    Samar

    Verified purchase
    Staff

    Reviewed July 30, 2017

    I liked the style of the shoes in JustFab from the pictures on Facebook. I've been a member with them for a few years now. My most recent purchase was a pair of gladiator sandals and it had been pretty easy finding the items I was looking for. However, I can no longer wear some of what they suggest. I have a bad knee so I don't purchase heels anymore, but most of the selections given by the style expert are pretty good and I still usually find something. I also really like my knee-high boots. They are probably better than anything. I don’t have a problem with the quality either. I've got some boots from probably about four years ago. They last pretty good. I would recommend JustFab.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Rozetta,

    Great feedback! We sincerely appreciate it and happy to hear that our members are happy with our stylish styles and services. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase
    Staff

    Reviewed July 30, 2017

    JustFab had a shoe deal for $39.99 for two pairs of shoes. Then, I was also browsing some of the other products and so I decided to purchase from them. It's easy to find the items that I'm looking for except when something is out of stock. I have been looking for this one dress that I ordered in black. It also came in green which I wanted, but it has been out of stock for a couple months now. I added it to my wait list thing to let me know if it comes back in stock.

    The quality of the items are usually good and I have ordered several pairs of shoes that I really liked, like the booties. When the dress I ordered came, it was too big and I wanted to return it for a smaller size. But I got really busy with school and l didn't do anything with it for a month and a half. Normally, they only let you send it back after 30 days. But I contacted customer support and they let me turn it back and sent me a return label, and it was all free. It's very easy, helpful and convenient. JustFab has been great and really easy to work with.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Meagan,

    It’s great to read your feedback about FabKids’, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products and services. Hope you have a Fabulous day!

    XO,

    Samar

    Verified purchase
    Staff

    Reviewed July 29, 2017

    I've always envied my sister for having a vast collection of shoes, she suggested getting a JustFab account. So I ordered 8 pairs of shoes on the 19th of July. I was then notified on the 22 that my order would be delayed. Finally on the 26th I got an email that my order had shipped and that my items will not be delivered to me until the 3rd of August. These are shoes that I ordered for work and I am not happy that I have to keep borrowing my sister's shoes until mine arrive. Had I known that it would take this long I would have taken my business elsewhere or paid for faster shipping.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Joelle,

    Please accept our sincere apologies regarding your recent purchase with JustFab. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

    Best,

    Samar

    Verified purchase

    Reviewed July 29, 2017

    There was a good offer going on so I decided to purchase from JustFab. It's just been three months and I've purchased only once. The style selection is up to date and finding the products is good. Shopping is easy and the quality of the product is also good. My latest purchase included a couple of sandals. I'm using one of them and it's good. It's leather and it's fashionable. I like it. Overall, I'm satisfied with JustFab.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed July 29, 2017

    The sizes on JustFab are legit and everything’s pretty. Also, they’re fast at shipping every time I order from them. I love the membership program even though I just recently switched bank accounts so I had to call them back and figure all that out. Recently, I purchased $200 worth of stuff and my points took care of it. I didn’t even know I racked up that many points and I didn't have to pay. If something’s going wrong with my account, they usually remind me and ask if I would still like the membership. They’re very courteous when it comes to that process. Everything's great and they're awesome.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Leah,

    Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a wonderful day!

    XO,

    Samar

    Verified purchase

    Reviewed July 28, 2017

    I've been a member for about 6 months and I like "The Looks" of JustFab. For people like me, it makes it much easier to shop 'cause I can see the whole look and the body type. I shop by body type, and it seems like whoever was putting together The Looks did that, but they're not right now. It's pretty hard to find what I'm looking for since I need maternity wear. I also hate their shipping method. They use FedEx SmartPost and it takes two weeks to get anything. But the quality of the products I purchased is good and I would recommend JustFab. About two months ago, I bought the most awesome romper ever. It is so hot and it was the bomb.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Natalie,

    Thanks for your awesome feedback! We always strive to provide stylish, affordable items for members like you! We always like to know what our members are thinking so we know where to improve.Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future! Should you encounter any problems, don't hesitate to contact one of our Fashion Consultants at 866-337-0906.

    XO,

    Samar

    Verified purchase

    Reviewed July 27, 2017

    I liked the stuff that JustFab had out there. I've been a member for a couple of months and I like that it's convenient at the half the credit. One time, there was a little technicality issue and I had to tell them to resend the shoes and they were very accommodating during that. Also, their products are pretty good. I've ordered clothes, jewelry, and shoes and I like them all.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Janaya,

    It’s great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

    XO,

    Samar

    Verified purchase
    Customer Service

    Reviewed July 26, 2017

    I make an order for more than $100 and today I haven't received any news about it! Even I called to your customer department I didn't get my package. I'm totally angry with this situation. Please, I'd really appreciate your soon answer! Regards.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Susana,

    We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A member of member services will be in touch within 48 hours.

    Best,

    Samar

    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    I've been a member of JustFab for a couple of years and what I like about it is I can opt out when I don’t have the money to purchase something for that month while still being a member. The first time I purchased from them there was a sale going on and I got two pairs of boots for the price of one. More than one time I’ve gotten that buy one, get one promotion and since my daughter and I wore the same size shoes that comes in very handy. I go see the new things or what’s on sale, choose what I like and I’ve always liked the quality of the items. I’ve never sent anything back. Also anytime I have to call in the customer service has been nice and friendly. JustFab is an easy way to purchase items online and I have recommended it to friends.

    Thanks for your vote!
    JustFab
    Response from JustFab

    Hello Beki,

    Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

    XO,

    Samar

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    JustFab Company Information

    Company Name:
    JustFab.com
    Company Type:
    Private
    Website:
    www.justfab.com