Groupon Reviews

They refused to stand up for what was right, and told me that they must do whatever their vendors say when it comes to redemption guidelines and adding additional charges as a surprise to the customer. Groupon is not there to protect the customer.

I had a very unpleasant experience with Groupon. I purchased parking at Park Whiz for the Philadelphia Airport. When I arrived at the lot, I was told that there was no shuttle to the airport. I was not informed that this was the case ahead of time. It was never mentioned. I could have missed my flight because I was unaware that there was no shuttle to the airport. This is unheard of! What is the point of parking at an airport lot and not being able to get to the airport! That defeats the whole purpose. I had to spend additional funds to get a ride to the airport, and a ride from the airport, when I returned from my trip. Groupon did not disclose that there was no transportation to/from the airport. Not a good way to run a business.

Purchased Groupon, merchant wouldn't honor. Groupon did nothing. Waste of time and money. Many merchant don't have a good product/service that's what they are on here in the first place.

I purchased two massages. The massage company kept prolonged in my sessions and advised me to cancel and get a refund and when I try to refund one of my tickets that I bought Groupon refused to refund me one but refunded me the first one. This is totally unacceptable so they just took my money. I will never use this app again.

I purchased a moss cleaning service. The vendor does not accept Groupon bucks. I demanded a refund for falsely advertising a non participating business. I was promised a refund but they never issued it. Beware, this is the worst scam I've ever seen.

Purchased a wine deal on Groupon for Mother's Day. $68 for 18 bottles of wine through a vendor Swirl. After making the purchase and trying to redeem on the vendor's website, I was blown away to see there was a shipping cost of $39.95 required at the time of purchase PLUS taxes in the amount of almost $19!! After pondering for a couple of days, I requested a refund through Groupon who stated that I was outside of the refund period. They would only offer Groupon bucks and I declined. I'm done with them. Won't use them again. Deceptive at best.

Beware of their scam! They scammed me for the Bay Aquarium, and I bought three tickets. When I arrived, which is very far from my house, they said that they don't work with groups. So, I paid directly to them and later on, contacted Groupon to follow up. At first, they said that they would fix the issue, and then they said that they needed a written document from Bay Aquarium! Don't fall for them. It is a scam.

BUYERS BEWARE!!! SCAM!! I purchased several vouchers from Groupon for various activities while on vacation. A couple of the merchants were unreachable, the venues were closed and they did not have a phone number they could be reached. I contacted Groupon for a refund for the vouchers where the merchants were not able to be reached. Groupon told me that they could not refund me my money because although the merchants had been experiencing difficulty honoring vouchers, that there system was up and running properly now. Only thing is, I AM NO LONGER ON VACATION. Groupon said, well can you gift the vouchers to someone? HECK NO!!! I WANT MY MONEY BACK!!! IT'S A SCAM!! DO NOT USE GROUPON!!!

4/20/26 I purchased a Groupon voucher for Justyling.com 3D personalized Crystal photo. After unsuccessfully trying to edit my photo on Justyling.com I contacted the Justyling customer service who confirmed that the original site Justyling.com no longer supports the Edit/Personalization on 3D photos and that Groupon vouchers are not accepted on their new platform **. This means the voucher I purchased though Groupon is not redeemable. 4/24 I contacted Groupon and customer service rep Vaidehi stopped responding after I asked for a refund. I tried to stop the payment though PayPal and PayPal contacted Groupon.

OMG! I will never deal with this company again! Never done it before. Didn't understand why the Launch in Warwick RI had an address of NY but I thought it was their headquarters so I ordered a gift card for my grandson. But I could only seem to get Groupon, not buy from the store online itself. When they went to use the coupon they couldn't because it said NY. Then I had to contact Groupon and only talked to a bot in messaging. There are no phone numbers for customer service. They don't want to talk to people. The staff are a bunch of rich people from Germany, Sweden, and other foreign countries. They refuse to give me my $25 back or even transfer it, they just wanted my $25. Greedy greedy people. You are just making them richer. Do not use Groupon, for your sanity!