LightInTheBox Reviews

I think that your shipping charges should drop on a sliding scale with each item ordered, The charges are averaging over $20 on 4 items, where Shein and Amazon, Macy's, Penney's, and others are more reasonable or free with multiple items. The other issue I've had is I'll get promotions about shoes, but haven't found anything beyond a 10 1/2. I wear an 11. So it's a waste of my time to shop for shoes, even though some are cute and I'd order otherwise.

I would highly recommend this company. It’s definitely 10 out of 10. Sylvia followed up step-by-step, help me when I could not figure out how to do it. Her customer service skills were out of this world. How could you not work with the company that would go out of their way to help you. I really wanna say thank you to Sylvia! Her understanding of customer service was fabulous. Silvia is friendly, knowledgeable, and understanding of her customers. I would never hesitate to order from this company again. Sylvia is definitely worth 10 stars out of 10 stars, but I know they only have five stars, so she’s top-notch!

Also, the size wasn't true to fit. It was lousy. The material was beautiful but it looked like somebody already possessed it and they washed it. They washed the black trim from around it, trying to keep the white white. It was awful and I still haven't heard back from anybody at LightInTheBox if they're gonna refund my money. But I haven't looked into my phone to see if they offered that. I wanted to chat with someone live, but I couldn't find anyone live to chat with. I kept putting in reviews through their website. Their chat line is like a bot.

Other than that, I will still shop at LightInTheBox. Their website is easy to maneuver. You can search for what you want, and everything would just pop up. Also, the deliveries come on time and they seem to carry everything that we were liking. I ordered a carving knife as well. That was perfect. Thanksgiving went really well with that. I would recommend them to other folks, which I have. My sister always order from them. They just need to do better with the clothes.

I ordered the little thing that you can use to shine down on a picture frame on the wall or a mirror. My thought was I was gonna set it on the step in front of the podium and tilt the light up onto something. It was smaller than I was expecting. But it would need to be small because if you’re gonna stick it on the wall. It had a thing peel it off, and you could stick it on the wall instead of having to unscrew it. It'd be great if I could stick it on the front of the podium, but I don't want to do that, because then it’ll mess up the paint of the podium. But some way or other, I'm trying to figure out how to use this little tilting light thing.

The other thing that I ordered from LightInTheBox was tulip flowers and it was a whole bunch of light. You put the batteries in the little box thing, flip it on, and it has a light inside each of the little bulbs. But it has a toxic smell that’s horrible. I took it out of the plastic, but it was so bad. I tried to use a room spray that gets rid of cigarette smoke on it, thinking maybe it would absorb some of the odor but it was just strong.

The website was good. It was easy to use. Whatever you searched, it certainly latched on to it and would show you a bunch of other things that was similar. It made a lot of suggestions what you might be looking for. It has so many different options for light that I never even knew was available. It had great ideas, and it gave me more ideas.

LightInTheBox had a tremendous amount of options, of things that you could buy to light the path to your doorway, or lights around your house, or lights in the house. I put several things in my cart, as I was thinking about, “Well, oh, that's a good idea. Oh, that's a good idea.” But I finally had to go, “Okay, wait a minute. Now, let me back down to, how could I use this for particular little project that I’ve got?” But I will go back to it. There was a picture of how the light was used in the room and so, it wasn't just a product sitting there. So, that part was really good. It made me want to buy more things because of the way they used the product in the room.

It may seem impossible or unnecessary to develop a "partnering" mindset/relationship with a company you are purchasing from which is far away, especially when there might be an issue requiring extra effort to resolve. However, it is well worth remembering that on the other end of your order (and possible issues), there is a group of individuals working in many aspects to provide a service or product that you will be pleased with. Silvia made my recent process much easier and I greatly appreciate the interaction I experienced. This world needs a lot more respect and kindness. It must start in the small things, with the individual. Thank you, Silvia, for doing your part efficiently, while displaying these valued attributes.