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I have read all these bad reviews, but I ordered water park tickets for Splash Universe and got them within 5 days. Had no problem getting them. Maybe because they were a radio station promotion? I don't know, but I was completely satisfied. I also don't like when a consumer repeatedly writes the same review to jump up the negative numbers.
I bought and paid for on April 19th ice cream vouchers. Suppose to receive in 7-10 days. Ha! Still after 4 emails no vouchers and today is June 10th. Ripped off! We contacted our bank for no merchandise received. Do not buy vouchers from this company.
Ordered coupons for a local restaurant and did not receive them. E-mailed them back and forth for 3 months never getting a straight answer. Finally got the certificates but instead of having 6 months to use them, we now have just 3 months. Will never use them again!! Don't know how they stay in business.
I ordered tickets on Oct 31, 2018 and didnt receive them until November 27, 2018! I emailed 21 times and got the same runaround...they are in the mail? I needed the tickets in November for school vacation, now I have tickets that can't be used on Saturdays but must be used by Dec 31. What a jip!
On June 29, 2018 I purchased 4 tickets to a waterpark that were discounted through Sweet Deals. Mid-July I emailed the company saying that I never received my tickets and first the person responding to my email said that I never provided an address. However, my address is on my profile and I never got an email asking for my address after the purchase. After 5 days, I emailed again asking if they were going to send the tickets and was told yes, they would send them out.
August 7th, after our trip to Kansas City where we planned to use the tickets I emailed Sweet Deals again asking for a refund because the tickets were never sent and we had to pay full price at the gate for admission to the water park. The person responded to my email saying the tickets were sent on July 2, 2018. I forwarded the email from mid-July saying they couldn't send the tickets due to not having my address. I never got a response, but on 8/10/2018 I received complimentary tickets to the waterpark that we can no longer use and no refund. HORRIBLE customer service!
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I ordered two pair of sandals back in April and this website Sweet Deals processed my order and deducted my money from my checking account IMMEDIATELY. As of today, still no sandals have arrived and when asked for my refund, they said they do not give refunds. What kind of business is this... a total SCAM. DO NOT ORDER ANYTHING FROM THIS COMPANY. I repeat - DO NOT ORDER ANYTHING FROM SWEET DEALS!
I purchased 4 tickets for Crayola experience. Waited several weeks never received them. We took our family and I had to pay again for tickets I already bought from them. I emailed several times getting a runaround and after a month of emailing they refused a refund. I am beyond angry. Steer clear of these scam artist!
I made a purchase and when the item arrived it was the wrong colors and not as pictured. I contacted Sweet Deal and requested a refund and after a month they emailed me a shipping label to return. After I returned the item they refused my refund so they have the item and my money!
SweetJack changed their name to Sweet Deals. Beware of both. I have purchased a number of deals from them, some work and some do not. I have purchased some where the restaurant had closed and one in Pigeon Forge that would not honor the deal. No refunds. Currently they are selling a certificate for a restaurant in the Tri-Cities area that is closed and the building is for rent. I notified them of this but they continue to sell the certificate. Anyone buying this is just out their money. This tells me they are dishonest and I will not use them again.
It seemed like a good idea at the time. I wasn't certain about the whole thing. I thought it might be a fraud or phishing at first. The deal almost sounded too good to be true. Unless you are 100% certain about it, don't do the deal. Read every detail and all fine print very, very carefully. Some can be okay, but some have too many strings. Deal breakers might be time of day restrictions, dates, etc. You really can never be too sure about any deal until you try to execute it and get it accepted by the retailer. This is where the rubber meets the road. Some deals have fallen through because they tell you they are out. Remember to look for a phrase similar to "subject to stock on hand".
Sweet Deals expert review by Erin Huffstetler
Owned by Cumulus Media, SweetJack’s specialty is local deals, and their offers are featured on over 1,400 radio stations around the country.
Vouchers available immediately: They’ll be e-mailed to you within 10 minutes of purchase.
Accessible support: You can use their online support center, e-mail or call.
Intuitive interface: Deals are divided by category, and easy to sort through quickly.
Lots of details: All deals include a clear description, outside reviews and a Google map that shows where the business is located.
Return policy: Site says they want you to be happy with your purchase, but does not spell out how returns will be handled.
Shipping: To find out shipping costs for your items add them in your cart and it will tell you.
Best for: Bargain shoppers, occasional users, businesses
Sweet Deals Company Information
- Company Name:
- Sweet Deals
- Formerly Named:
- 340 Interstate North Parkway, Suite 200
- Postal Code:
- United States