fromyouflowers.com Reviews

This is a joke. Customer service reps are in India and are always "Very sorry for the inconvenience" every time I had to call. Ordered flowers to be delivered before noon and paid the expedited fee. Flowers didn't arrive and when I called later that day, they were going to contact florist and let me know status of delivery. They said they would get the flowers there that day, but as I mentioned earlier, I paid expedited fee to get flowers there by noon because the recipient would not be there later that day. So, he said we could reschedule for the next day before noon. That never happened either. In fact, when I called customer service, the representative said he would call the florist. Then I got cut off. Called back and the rep said they would call florist.

I am updating my star rating to 3 since the company responded quickly and refunded my previous order. I believe they do care that their customers are satisfied. I will give Fromyouflowers another chance with the next time I have a floral order.

I am very disappointed in my recent purchase from Fromyouflowers.com. I ordered the Gerbera Daisy Collection Deluxe size for $54.99. Requested expedited delivery for an additional $4.99. I paid a total of $71.09 altogether. What I ordered was not what was delivered. I had to contact them to get my $4.99 expedited delivery fee back which they gave me but when the recipient sent me a picture of the arrangement my jaw dropped. You will see on the attached pictures that I definitely didn't get what I paid for. The arrangement that was delivered has maybe, MAYBE, 5 blooms in it. But all I see is greenery so basically I paid $71.09 for grass. I am so very disappointed that the flower shop fromyouflowers.com contracted with didn't have enough respect to tell them they didn't have the flowers to complete the bouquet.

I use "fromyouflowers.com" business for years and was always happy with their business. A few days ago, I again ordered flowers from them for my best friend. Unfortunately, UPS did not deliver them. I contacted “From you Flowers” and they responded to me right away with the offer to resend flowers to my best friend. Despite my best friend receiving her flowers with a little delay she was still happy and I am happy with “From you Flowers” business for the excellent communication and resourcefulness. I would recommend this business to everyone. Blessings.

After a terrible experience with this company and the floral arrangement that was delivered versus the one I ordered (Madly In Love bouquet with red vase) The arrangement delivered looked like a $10 arrangement, I called them and they offered me 20% refund. I explained the money back wasn’t going to rectify my embarrassment of the flowers that were delivered to someone very special and dear to me. The agent just said they will redelivery after 2 days which was useless, it doesn't make sense to delivery a gift after 2 days of event. I Opened a case in PayPal and they said they have already refunded 20% money, and keep repeating same message again and again. Please be aware that what is shown on the website they will deliver opposite of that. Don't waste your money, I had to order another flowers via Instacart from Wegmans and ended up paying double the money of my budget, at least Instacart delivered exactly what I ordered.

I ordered flowers as a Birthday gift for a friend. Flowers were delivered as specified however, front and center in the bouquet was a full blown rose that looked like it would start dropping petals the moment after it was delivered. I reported situation to customer service. Their solution was to give ME a partial refund. I explained this really was not about me. They delivered a nearly dead flower as a Birthday gift to my friend. They KNEW it was a gift! Buyers beware! Please don't make the same mistake I did! Do not trust this service to deliver gifts to your dear family and friends! They clearly don't get it or they simply don't care! Either way, if it really matters to you, don't use this service!

I ordered sympathy flowers from this company. The lady that I sent them to sent me a thank you text and included a pic of the flowers. I ordered an arrangement that included a dozen roses. The vase was clear and lined with a purple ribbon. What was sent was an arrangement with 6 roses in a clear vase with no ribbon. It looked as though it had just been thrown together with no thought or care. I have sent sympathy flowers many times but had never got to see what I sent. Had the receiver not taken pics to include in the thank you text I would have never known which was why I felt it was very important that I leave a review.

They were able to give me a full refund after I left this review. They also said they would work on making everything better. But from reading other reviews it seems things have not improved for this company. I am appreciative of the refund but I should have gotten a full refund when I called. They offer 100% satisfaction but I think that only applies when their image is on the line. I am updating my review to 1 star to 2 because they were able to reach back to me quickly.

This company is the worst. They have a guarantee on their website that the flowers will be delivered the next day. I needed them delivered for a funeral. They didn't show up. Then when started a chat with the customer service person she hung up. Then when I called and was speaking to another customer service person they hung up me, also! I was simply asking for a full refund. Then I got ahold of another customer service person and asked for a full refund. He said he could offer me a 30% discount and that the flowers would be delivered two days later. I said no. Then he offered 50% discount. I said no. He then finally said he would refund me. I don't recommend this company for obvious reasons.

I sent my mother in law flowers when her dog passed away. I spent over $75 on the flowers and vase and ordered the premium bouquet with a vase and a ribbon. The amount of flowers she received was 1/4 of the amount I ordered. The vase was way smaller and didn’t have a ribbon on it as pictured. These flowers were an embarrassment to my grieving mother in law. After contacting customer service they offered me a 30% refund. I wouldn’t pay $10 for the flowers they sent. Unacceptable!!!

I ordered flowers for my daughter's birthday. I used same day, paid for expediting (4 hr) guarantee. Order made in 8 o'clock am hour. At 2pm had not arrived. Part of birthday guests were waiting for delivery and would go on to celebration afterward. Flowers not there. FIRST LIE...At 3:45 pm I received email stating flowers delivered. Flowers not there. SECOND LIE... I was refunded expecting charge. At 6:45 pm I called back again because..Flowers still not there. Another representative states will give 20% off price and would arrive by 7pm. They were not there. THIRD LIE.... I called back at 8:10pm and was told unfortunately florist is closed and I would have to wait upwards of 24 hours for a resolution because they would have to know if florist delivered flowers and still would have to wait 2 to 3 business days for refund..(meaning this being Thursday I would obviously be waiting till following Monday for refund).

I ordered a very vibrant multi colored flowers with red, orange and yellow flowers with no sunflowers because the person doesn't like sunflowers and no white flowers. I received an arrangement with sunflowers, yellow roses and large white flowers. The one I ordered was in a lovely plastic pot but the one I received came in a wicker basket. I hate wicker baskets with live flower arrangements. The flower arrangement received wasn't even arranged like the one advertised as what I received. I understand there will likely be substitutions but I thought they would be at least in the same color arrangement and a similar type pot.

The flower arrangement delivered was not the exact same as we’ve seen in their website. It’s for an 18th bday bouquet and that’s the only flower that suppose to be a highlight in our dinner. So disappointing. We called them and they offered me a 30% refund at first, but we declined. Next, they offered me 50% refund and said it will credit to my card the same day - but none. They emailed me and no response after. The way they handled me is not good. Is such like “suck it up” that’s it.

Ordered small rose bouquet for relative's birthday. She thanked me with a pic of flowers received....while they were pretty, they looked nothing like the pic on the website. She received CARNATIONS!! This is completely false advertising. They responded to my complaint with a generic apology referring to "substitutions of flowers when flowers ordered are unavailable." Roses are ALWAYS available in some color/variation. They are also 5X the cost of carnations. This is a cost cutting business model. Unfortunately, I think a huge % of customers are not aware what is actually delivered.

I placed an order today for flowers for a family member's funeral. The viewing is tomorrow and the funeral is on Monday. I received an email stating "Please accept our sincerest apologies as we have been unsuccessful in locating a florist able to complete delivery in time for the funeral services". I requested delivery for tomorrow, so I thought best to change the delivery date for Monday to at least be in time for that. The worker said that wasn't possible, but they COULD deliver them to a FAMILY MEMBER of the deceased. Doesn't that miss the point?

The company was very fast to resolve the matter. Where I was upset that their systems were not correct when giving the option for same day delivery with the flower selections, they refunded my money and gave me a free bouquet. I am thankful for them trying to resolve the matter.

I ordered a premium arrangement for my daughter’s 30th birthday. She sent me a picture of what she received. It looked nothing like what I chose. I called and complained and they offered me a 20% refund. I said no. Then offered a 30% refund. No. I wanted what I chose from all the pictures on the website. Why have pictures if they are going to send whatever they want. They will resend. We will see if she gets what I ordered.

I’m writing a review to this place because I’m super disappointed with their delivery. I live in Chicago and my mom lives in Houston TX, I randomly like to send her flowers, I did my research on places and From You Flowers seem to be good and close to her job. Well, the 2 times I have ordered from them they have failed to deliver on time.. I paid the extra $4.99 for the “before noon” delivery fee and guess what? Both times they have been delivered when my mother isn’t at work anymore.. PAST WORKING HOURS. The 2 times I wanted to surprised my mother the 2 times they failed to do so. I don’t understand…and honestly if I DIDN'T call customer service they would get away with charging people that fee and not delivering on time and that’s **. Worst company ever. I’m super upset of how late they always are. Thanks to the customer service, they are the life savers, they refunded me some of my money for the inconvenience.. those are the real ones!

Disorganized, uncaring, untimely, poor service and support, delivered flowers aren’t close to what I’ve ordered. The worst experience I’ve ever had with a flower delivery company. Won’t use them again and cannot recommend to anyone.

Paid for expedited before noon shipping, did not arrive until 6:30pm. No one even knocked on the door, they just sat it outside the door...the wrong door. The arrangement is NOTHING like what I ordered. It didn't have the same flowers, nor did it come in the cheerful yellow cup it was supposed to. It came in a clear glass block. Flowers looked like they were already dying. They attempted to offer me 15% refund, then 30% refund, then 50% refund. I fought hard and did get a refund and the pictures will indicate why. I was so disappointed with the entire experience. The arrangement delivered looked like a $10 arrangement I picked up at a gas station. Avoid this company as you will not be satisfied!

I have ordered fromyouflowers several times and did not have an issue trying them again. I placed an order on the 5th of June to be delivered on the 16th for Father's Day to my Son. Well I called my Son today and he had not received his package. I sent him the tracking number and it said delivery 19th of June before 7 PM. I called fromyouflower and the young lady kept apologizing, that the package was not delivered on the 16th. I am sure it was a busy time, that is why I ordered on the 5th. She offered me a certificate, but that is not what I wanted. I wanted my Son to get his package on Fathers' Day. June 19th is not Fathers' Day. I explained to her, I have another order to be delivered for a funeral tomorrow. I hope it will get there tomorrow. I will not order from them again. If I was not out of the country, I would have delivered it myself!

Ordered a Sympathy item to deliver to a Funeral Home. Order went thru and received email that the flower was delivered. I was surprised when the family told me the flower never arrived. Followed up with Customer service and they insisted the flowers was delivered. Only after 2 round of questions and request for proof of delivery before they finally admitted that there was an error and flower was not delivered and finally issued a refund. I don't know if this is an honest mistake or not...

I ordered the premium vibrant bouquet, which is supposed to be the biggest and best bouquet of this type. I paid extra for it to arrive prior to noon. The flowers did not arrive until 2pm and are not as big and beautiful as pictured. It looks like I got the cheapest picture but paid for the most expensive one. The flower colors, also, do not match the picture but I was anticipating that and do not care about that. Just throwing that out there.

I googled a florist in Missoula, MT and fromyouflowers.com came up offering same day delivery. There was no same day delivery nor delivery at all. These flowers were ordered on a Friday to arrive at hospital after my sister’s surgery. I received an email the following day saying they could not fulfill order. If this company cannot fulfill orders then they should not advertise..period.

Ordered a beautiful succulent Dish Garden $80 with delivery. Received an email saying they had to substitute, but it would be something very similar. Ordered plant so it would last indefinitely, but flowers were delivered. Nothing close to what I ordered. Disappointed, hopefully they will give me a refund. That’s now how you do business.

I ordered a spray of flowers for my brother in law's memorial service held at his favorite restaurant, to be delivered by 3 PM. When they didn't arrive, I called fromyouflowers. They said the local florist didn't have a name of a person to take delivery, but the prior day they emailed me for information. I told them to deliver it to the restaurant, and they seemed fine with that. They never said they needed the name of a person, or tried to call me. When I offered to go to the local florist to pick them up, was told by fromyouflowers they couldn't give out that information. I was extremely upset, and demanded a refund (which I got). Never again!

Placed an expedited order that was guaranteed to arrive before 12. Did not arrive before 12. Paid a lot for an arrangement that looked nothing like what was received. Colors were different. Succulents weren’t in the arrangement. They looked like something I could’ve bought for $10 off flower vendors at traffic lights. No resolution whatsoever. They offered 20% refund. What a joke. Never again.

I made an order and paid for expedited service to be delivered before noon. That did not occur so I called and they have issued a refund for that portion of the delivery. Now I ordered a Premium arrangement. I'll let you be the judge if I got what I paid for. I believe I should get a call for a difference in what was delivered pure what I paid for.

We ordered funeral flowers four days before my father's funeral. Two days before the funeral, relatives came to town and three of us ordered more flowers. The day of the funeral I read my emails that were sent the day before. Both orders were cancelled due to finding a florist that could deliver in time due to the "remote location" of the funeral home. One family member's order was delivered and the other was cancelled also. The funeral home is not in a remote location, in fact, there is a very large reputable florist two miles from the funeral home. Even if I had looked at my emails the day before, one day notice to order funeral flowers from another company was not enough time.

I called fromyouflowers.com and ordered a $70.00 flower bouquet called “passionate peaches” for my daughter’s birthday. They sent a complete different bouquet! Different flowers, different vase, more green, and on the vase day it that was from VONS. And got there on the end of the day. I hope people chose a different company to send flowers to loved ones. So disappointed, so sad. They charge a fortune and went to Vons and got a maybe 12-dollar bouquet!!!!

All facts, no embellishment. DO NOT USE THIS PROVIDER. I will summarize short as possible and to the point with only the facts but there is plenty to tell. First tried to order flowers for my daughter's birthday in advance. The date I wanted was not acceptable so I had to select "SAME DAY" delivery and of course pay an extra rate and amazingly the date I selected was now available for the additional fee. (Even though I wasn't ordering on the same day as I wanted the flowers, just paying extra) On the day it was to deliver, as you can expect - the flowers did NOT deliver. Email I received stated that it would deliver the next day instead. It was a surprise so I waited until after business hours that next day and hadn't received any notification of receipt from my daughter.

I ordered two dozen roses with a custom photo vase for next day delivery. The vase came next day, shattered and only a dozen roses were provided (some of which were brown and wilted and not arranged). The custom vase was also just my printed out photo onto what I believe is just computer paper, taped to the broken glass. I had called and asked for a replacement to which they sent me a new shipment with another broken vase and more wilted flowers, again not arranged. After speaking with 2 representatives, they were only able to provide me with a 20% refund for my entire order, even though I had to go out and buy new flowers and a new vase. I highly recommend staying away from this company.

My 12 year old granddaughter was injured this past Saturday and had to undergo surgery on Monday. I ordered flowers/balloon to be delivered to her hospital room on Monday 6/5/23. Total including extra fees to MAKE SURE she received it that morning $69.08. Imagine my disappointment when she called me yesterday, 6/6/23, and when asked about her flowers she told me they never arrived. I called customer service rep (who speaks English with such a heavy accent that I cannot understand her well) and was put on hold while this rep called the flower shop. The line was busy and apparently, that's the end of the customer service because despite being told I'd hear by the end of the day via email, I've heard nothing.

On 5/29/2023 I purchased an arrangement from “From You Flowers (FYF)” to be delivered on 6/2/2023. On 6/2/2023 at 5:30pm, the order had not been delivered so I contacted FYF and asked for a delivery update. FYF e-mailed me and stated the recipient was not home. The order was not left at the door, no call was made to me or the recipient, and no door tag was left. All of this should have bene done per the FAQs on FYF’s website. I responded to their e-mail and asked them to deliver it ASAP, the replied stating they would deliver it on 6/3/2023. On 6/3/2023, I received an e-mail stating “no one was available to accept the arrangement and deemed it unsafe to leave.”

I'm livid!!!! I ordered the flower arrangement to b delivered for a celebration of life service! I personally spoke with a rep when ordering to express the importance!! The service was for the father of the man who received my deceased son's organ!! I was charged more than the amount shown on the site, which was fine, as it was about paying my respects!! When I called to inquire about where the arrangement was being delivered from, or an estimated time...I got no information!! Had to cancel and have money refunded!!! Completely unacceptable. I will never use this again!!

I paid $64.00 for a fresh cut flower arrangement for Mother's Day. My mother received a plant that I could have gotten at Walmart for $19.99. After several Emails with fromyouflowers.com, I was offered a 50% discount on my order. Finally, after the company lied to me about contacting the florist at 12:00 at night, I sent them a copy of the complaint I filed with the Better Business Bureau and was finally issued a refund. I highly recommend not doing business with fromyouflowers.com.

I received a dozen roses from my son and his family for my birthday. One stem had only one petal on it, another stem was broken, many of the roses were wilted (they were not in any sort of water container). I contacted customer service and received a very unsatisfactory response back. I WOULD NOT RECOMMEND THIS COMPANY.

I ordered a candy arrangement for a little girl's birthday. It never arrived, yet I was charged. It is a guarded, gated community where she lives, so it definitely did not arrive. When I called the company, I was informed that they had no record of my order. I disputed the charge through my bank and was informed that "the merchant said the item was delivered." I am disputing the charge - again. A $113. charge for something that never arrived is not acceptable. Because of their nasty attitude, it has become a matter of principle as well as a financial loss. If the dispute is again found in their favor, it will become a small claims court decision. There are many other online companies to choose from. Buyer beware and don't use this one!

Flowers are ordered online from far away places are supposedly to arrive on time to cherish the occasion. DO NOT COUNT ON THIS FLORIST. HORRIBLE EXPERIENCE. I ordered the flowers to arrive before a major surgery to my beloved one. Unfortunately arrived while my loved one in coma.

Other flower companies inform you if a product is unavailable. This place substituted day of delivery and didn’t send pic of what was sent so I have no idea what was actually sent! Could be a cheaper version! Not ok!

WARNING! Do not buy from this company. I placed an order on 5/26/23 #** for flowers and paid extra for expedited delivery, the next day (5/27/23) for 12:00PM (noon). I received an email at 8:10PM day of the delivery (5/27/23) that they were unable to deliver and that they would deliver it in 3 days 5/30/23. They also said that they would credit my account the expedited delivery cost. So basically, they were going to give me back the money I already paid for expedited shipping and also be 4 days late on my delivery.

I ordered two flower arrangements to be delivered for my daughter's 30th birthday. I paid 129CAD. The delivery was io time, but the arrangement was smaller than expected and look worse than in picture.

Michelle ** 10:55 pm. I've already applied for a refund bc company never delivered. Tonight May 27 they're saying it won't be delivered till May 30th. That's 7 days from the day I ordered it, 6 days after actually delivery request date. IT'S TOO LATE. This company is horrible. I ordered for 25th. It was never sent. The company tracking said it was delivered 2 days late on 27th. It was NEVER RECEIVED. Applied for FULL REFUND. Thank you for ruining my brother's birthday. Never will use again.

These people are shameful to say the lease. They failed to deliver a spray to my best friends funeral today. Their piss poor excuse was they couldn't find a florist. REALLY? I had a video call from the funeral home in Washington state and there wasn't anything delivered. I had to find out hours after the funeral. Then the chat person offers to deliver the flowers to my buddy's home once they can find someone. What in the world is wrong with these people???? You can't fix this! Most unreliable company around. Who does this? From You Flowers does.

Unfortunately, we live in a world where people take advantage and florists rely on NOBODY asking questions once the flowers are delivered. I ordered a beautiful arrangement and my friend got a cheap ugly weed looking flowers and I called them LIVID!! These people should be ashamed of themselves. ** REMEMBER TO ALWAYS ASK FOR PICS TO ENSURE YOU GOT WHAT YOU PAID FOR. THEY ARE HOPING YOU WON'T.**

They delivered them on time, and she loved the flowers. I will definitely always use them for delivering flowers. I was so surprised, too, because a lot of the reviews are negative, but I had an amazing experience.

No flowers delivered - 3.18 refunded for not delivering same day. Next day still not delivered. I got hung up on twice and every time I called back I had to give them the same information. The last person I talked to said they could not deliver the flowers and did I want a refund. Really? Of course! Why are you not using florist in the area or do not allow someone to order something leading people to believe you can provide the service. Hire some English speaking staff if you are providing a service for USA. Do not make me contact you to find out you can not provide the service. Stop saying you're sorry and prove the service you claim you can provide! Do not order from this company.

Ordered same-day service only to arrive to the recipient four days later. This was a very special occasion as my best friend was holding a grand-opening at her boutique. When she finally received them, she said the water was dirty and the flowers were wilted. Talked to customer service, they are refunding me 30% only. I am quite embarrassed to say the least.

I ordered on the 17th. Paid extra for same day. Then paid more extra for expedited same day. They weren’t delivered. I contacted after two days and was told “local florist is checking their records.” That was on the 19th, a Friday. Weekend passed, no flowers, I contacted again and was told the same line. I canceled. Totally embarrassing. I’m actually suffering my own PLUS second hand embarrassment for this company and how incompetent they are. Shameful.

I would give them Zero Stars if it were an option. Absolutely the worst experience I have ever had with flower delivery. The Mother's Day flowers I ordered were not delivered on the requested date. When I called two days later to inquire, they offered a 20% refund and said they would be delivered by 6 pm. They still were not delivered (even though the website said they were), so I was told they would launch an investigation and call me back within 24-48 hours. I asked for the name of the florist who supposedly delivered them, but they wouldn't release that information either. I never did receive a call back, so I had to contact customer service again to request a full refund which I am waiting on. Please do not waste your time and money ordering from fromyourflowers.com. Avoid the headache and embarrassment of not having your gift delivered and use another company.

Ordered an arrangement for an annual sympathy gift I have been sending for 6 years. First time using this company. Ordered the deluxe version and paid extra so it would be very full and beautiful. What was received was pathetic. Browning roses and barely any flowers, just leaves. 3 roses and 3 sunflowers when what was pictured was 3x the amount. I’m hoping there is a way to attach pictures to show just how bad this is.

Ordered flowers on Friday May 10 to be delivered May 13. Paid the extra “same day delivery fee.” The company sent an email Sunday May 13 saying they were delivered. I called the recipient and they never got them, and they have a camera on their house. Called the company, and they claimed they would investigate and it would take 24 hours. I called again later and asked for a refund, which they sent me less than 20% of the total, and said they were still investigating. The next day, I called again and they stated they would redeliver. That day also came and went. So I called and asked for a full refund. Which I am still waiting on!

I ordered (# **)a bouquet of the Gerbera Daisies (10 Stems $63.58 total) for my mother in law as they are her favorite flower and are typically a good choice for a long lasting cut flower. They arrived on time. 4 of the flower heads were not attached to the stem and the remainder were in various states of decay (centers rotted, drooping heads, spotting). The photos I have are from 2 days after delivery. The company was kind enough to credit me back a whopping $9.54 when I initially contacted them about the headless flowers. They did not respond when I emailed them photos of my $63.58 order of very poor quality flowers.

Horrible. I ordered Flowers for my Mother to be delivered the day before Mother’s Day, and she did not receive them. Spoke to Customer sevice over the phone on Mother’s Day, and they said the delivery was confirmed.. I asked them what address, and they had the wrong address. They did not even verify the recipient's name. I gave them the address it was to be delivers to, and they said they would have it re-delivered that day.. Here I am three days later back and forth with their customer service run around, and they still have not delivered the flowers. They have not been able to resolve this issue, and keep giving me the run around. Terrible that my gift was was never received as promised..

I ordered my mom flowers from this site for Mother’s Day and they were dying. I can’t believe they would send someone this quality of flowers. I upgraded to the biggest bouquet and my mom received a small bouquet that looked nothing like the picture I purchased online. It didn’t have one rose and the bouquet I ordered online showed a dozen roses. It was a long process to get ahold of someone with this company. Save time and money, go somewhere else.

The company finally gave me a full refund for the dead flowers. Although it took a few days, I’m happy they finally showed good customer service.

In an effort to curb my usual scorched earth policy when I get burned by a company, I gave this place a second chance after ordering flowers for an important occasion several months ago. That order never arrived, but I was given a full refund. I thought I would try them one more time so I decided to order my mother's flowers for delivery on Mother’s Day. I placed my order on May 9 and paid the additional fee to guarantee delivery on Mother’s Day. 5:15 in the evening, no flowers yet. So I spend an hour on the phone with them, constantly being assured the delivery would arrive by six.

I bought flowers for my expecting daughter and they arrived the day before Mother's Day. The driver brought the wrong ones to the door and had to go back and look for them. When he brought them in, I was disappointed since they didn't look like the picture and several flowers were wilted. I contacted the company and they apologized and said they would make it right, which they did. It was a very pretty arrangement (sans the wilted few) and since they delegate the orders to other stores they don't have complete control but they were great about it and fixed it right away. I will definitely try them again.

I hate to give a bad review but I ordered flowers for my Mother and Sister. They were happy that I thought of them but when they sent a pic of the flowers I immediately became embarrassed. I could have bought the better flowers at a gas station. The display was 4 flowers instead of the beautiful pic they show. The company responded by giving me a $15.00 discount. The original bill was $160.00. Save your money and buy a $20.00 worth of flowers from the grocery store. What they sent was a complete joke.

Buyer beware, if you really need a flower delivery do yourself a favor and go with another company, I did not try same day delivery, I ordered the day before, paid extra for Sunday delivery on Mother's Day, but of course the flowers never arrived. If you enjoy waiting on hold trying to get customer service from a different country, go for it. Will never try these guys again, do yourself a favor & call a local florist in the area you want a delivery. For me no flowers means zero stars but that is not a rating option. Scam?

I ordered these for Mother’s Day and never received them after telling them they tried to refund me 6 dollars and I told them I need a full refund now which they did a few hours later. Then I come home today and they are sitting at my door dead and dried out Because I was told they weren’t anymore and they aren’t even what I ordered. They are cut all stupid. The lilies are cut terrible so they won’t bloom and I paid 60 dollars for weeds. Most of it was leaves and they were fall colors and the ones I ordered were bright and fun and PINK. This company is terrible. Beware of scammers because that’s what this company is!

Placed two orders to go to the same residence for Mother's Day. One order arrived half of the flowers were dead and not at all what I had ordered. After sending pictures, I was refunded 20% of the order. The second order was never delivered. After numerous emails I was refunded the full amount on the undelivered order. Terrible experience!

This is the worst experience I have ever had when ordering flowers. They were two days late and they came broken dead and moldy. This company is a ** joke. Do not order anything from them and spread the word at how disgusting they are. Losers! I will continue to tell people of my experience!!

I was hoping to upload photos of what was ordered versus what was actually delivered. I don't see a place to do that. Hopefully as I finish my review this will be an option. You really have to see it to understand how truly terrible the delivery was. I ordered what was supposed to be a beautiful vase filled with lovely flowers called Lavender Love. What I got looked like a 3 year old child was sent to the backyard to pick a few flowers and stuff them into a vase. I did not order a cheap arrangement. I ordered a upgraded vase with a teddy bear added to the order.

Updated on 05/17/2023: After my flower order was not delivered on Mother’s Day, they said they would deliver a better quality bouquet two days later and refund part of the cost. They did refund part of the cost, however the bouquet they sent was not even close to the one I ordered. The one I ordered originally is pictured with the purple vase, lilies, roses, etc. The one with the clear vase is what they sent. So disappointed.

Horrible experience. I ordered Mother's Day bouquet 4/7/23 for Friday 5/12/23 delivery. I was awaiting email confirmation day of delivery and called the cust serv phone line. The rep on the phone only had English as 2nd language for sure. I couldn't even guess what country I was calling. But the few words I could understand were "delivery tomorrow". The next day I tried their chat feature on their website, and was told via chat, they were reaching out to the local florist and I would receive email conformation. I did not. So I again called the cust serv number and spoke to another rep who spoke a little better English and was assured delivery would be Sunday 5/14/23. It was NOT delivered Sunday either. For the 1st time in years or so I couldn't get my mother flowers on Mother's Day. I ordered a month in advance but that's not enough time for them to deliver. I will advise everyone NOT to use FromyouFlowers.com.

This is the worst experience I’ve had. I purchased two seemingly beautiful bouquets for my mom & boyfriend's mother to arrive on Mother’s Day. Not only did they take until the end of the day to deliver (don’t even bother commenting that they arrived earlier because I have receipts) but they were the complete wrong bouquets for BOTH recipients. Completely incomparable flowers that I would have NEVER purchased. I would have rather cancelled the order. Trying to resolve the issue the customer service employee left me on hold for over 20min and then hung up. Finally, an online chat person said they would give me a measly 30% refund and immediately ended the chat. I’m disgusted with this place. SAVE YOUR TIME, MONEY & SANITY. No wonder they’re not on Yelp because they’d get roasted.

I ordered my mother's day flowers a week before mother's day, the flowers were never delivered and they told me they were. My family was home at the time they said the flowers were delivered. Total lie. This ruined mother's day for my daughter and I am totally upset. Beware of this comp. They will scam you too.

Even ONE star is too much for this company! I ordered an arrangement for Mother's Day early in May. Paid extra charge to be delivered on or before Mother's Day. Well, Mother's Day came and went and no flowers. I contacted support and they had no clue where the order was and offered to deliver next week. If I wanted Mother's Day flowers to arrive on Father's Day I would have picked that date!

This the third time this company didn’t deliver important flowers like bday, Mother’s Day. They are paper pushers. They have no infrastructure. NEVER USE THEM. They advertise heavily. I don’t believe they have any office in USA.

They did refund my money for both orders of flowers.

If you want reliable flower delivery, don't use Fromyouflowers.com. We never received my wife's Birthday flower delivery. Tracking never showed it being delivered and when you call you get the runaround. After working a 10 hour shift, I had to go buy flowers for my wife because they never delivered the flowers I ordered 2 weeks earlier. I'm still waiting to see if I receive my refund. I learned my lesson with them.

The arrangement I ordered was nothing like the one that was received. Not even one flower was the same or even the color scheme. The quantity was less too. Customer service offered to give $18 back from an order of $74, with explanation that they can substitute. Which I understand but it was completely different and poorly arranged with no notification to me who ordered it.

I am only giving 1 star because zero star is not an option. My wife just received her Mother’s Day gift of 20 tulips and a custom picture frame. The tulips were rotten. Looked like rotten asparagus. The custom vase with the picture was just water proof paper. They ran out of ink because the picture is faded and some of the words are only partially printed. I contacted customer service to inform. I was offered a 25% refund. I was told that Mother’s Day is like their Christmas season and this was the best they could do. After I told them I just want to cancel everything I was then told they could give a 50% store credit instead.

Not even sure if this company is an actual company. I placed an order on May 9, for May 10. Didn’t deliver. Called on May 11 to complain and was told they’d refund 20% ($8.80) and that they would guarantee delivery that day. It wasn’t delivered. Complained on the 12th and was told yet again they’d deliver before the end of day. IT WAS NOT DELIVERED. Now they’re saying they’ll refund 50% and it’ll be delivered tomorrow but I won’t hold my breath. I have never used this company and definitely won’t in the future. I’ll also let everyone I know not to as well. What a strange concept they have going on.

I set up an order for my mother to receive her flowers for Mother's Day, but when they finally arrived the tulips were clearly dying and suffering from root rot. Disappointed, I contacted their support with photo evidence to back up my claim, and they said they will only be issuing 30% of my purchase back to me due to the inconvenience. I hate being a complainer, but when you look at reviews of products before purchasing as well as the business' self-proclaimed guarantee of satisfaction, and then you receive a worse-than-sub-par version of what you were promised, you naturally are quite annoyed. I would never use this service again.

I purchased a floral arrangement for Mother’s Day for delivery. Although the delivery was quick, the quality of the floral arrangement was very poor. I paid extra for a deluxe bouquet and it only contained maybe 4-5 flowers of which many were broken. If the that represents deluxe bouquet I would hate to see what a standard bouquet would be. Probably dead flowers. It was very embarrassing since this was a gift. When I contacted the company they would only refund 30% of the purchase price and offered a $10 coupon for future services. Like I would you use them again, really? Buyer beware! Call a local florist in the area you want to use. Avoid this company if you value your recipient of the gift and your wallet.

I ordered the dozen multicolored roses arrangement for my mother for Mother’s Day. She waited around at home all day to get her delivery and brought it in as soon as it arrived. The roses were all browning, limp and dead. The chocolates were all melted and the bear looked like he had depression and anxiety. The thorns were still on the roses and pricked my mom. My dad decided to help her so she won’t get pricked again and he also got pricked. Now they are both bleeding and arguing. There are many leaves all over their floor, counters and packaging and the arrangement doesn’t look anything like the product photo on the website. Nor does the teddy bear. The balloon was the only part of the shipment that was ok. Even the vase wasn’t great.

I ordered Deluxe Daffodil Sunshine Bulb Garden for Mother's Day for my Mom. The actual item delivered which I cannot believe it can be called as flower anymore. Only thing could be considered matched is items description is the flower pot. Such bad experience.

I ordered a SUCCULENT JADE BONSAI TREE for my mom's surgery. Not even 90 days later the plant dies. It has been on a slow death for over a month. Instead of them trying to make it right when I spent $90 for the order they tell me "30 days from when it ships". They don't care about their customers. I'll go back to buying plants from Home Depot or Lowe's, at least then I know I have a 1 yr warranty.

I ordered flowers for my mom for Mother’s Day. She got the flowers and sent me a picture, they looked wilted and not at all like the picture online. I purchased the mid size so that I could ensure they would be fuller. It looked awful. I emailed a picture to the company and they offered a credit for $17. I paid almost $80 for it and that’s how they made things right. I wasn’t expecting a full refund but that was insulting. I won’t use them again.

Delivery person comes with flowers and person being delivered to is at a meeting but rather than call the person who placed the order they take the flowers back. No common sense, by now the flowers should be wilted and don't trust them to make a delivery of flowers for such a special occasion as Mother's Day. A total disappointment. I deserve a refund.

I want to thank the FromYouFlowers company for reaching out and indeed refunding a partial payment. Their response was very quick and I truly appreciate the effort to compensate me, the customer. My rating of course will increase. Once again, thank you very much.

I placed an order on Saturday afternoon for express delivery on Sunday. I was notified on Sunday night that the order couldn't be delivered and my express delivery fee was refunded. It's Tuesday and no flowers still. I called and they needed 24-48 hours to investigate the issue. I cancelled my order and will call a local florist to send my friend the flowers. Never again will I use these folks.

I ordered a sympathy gift, a get well package with chocolates, the bear, the balloon, the whole nine yards. Spent $121 with expedited shipping in a metropolitan area where did the full 4 hours before contacting them to be told my order had even been processed yet and it wasn't going to arrive till around 6:00. I had got this gift for a friend who was getting out of the hospital after having cancerous tissue removed. I wanted her to come home to this. I've been promising her this and their word and their agreement they broke and then they want to say, "Well we'll refund you the $5." It's not about the money. The agreement was I pay you, you get the flowers there on time. That did not happen. If it was about the money I wouldn't have spent the $5 to begin with. I do not recommend this service.

Horrible experience. Ordered an arrangement for a funeral, paid to have it expedited and it was never delivered and fromyouflowers wanted to refund only the expedited fee. Contacted them a number of times as the delivery was not happening and the CSA’s lied and said anything just to get me off the phone. I will be taking them to small claims court.

I ordered flowers for a coworker whose mother just passed. I ordered a De-Luxe bouquet and I ordered it for priority delivery before 12 o’clock. Not only did the flowers arrive late, but they sent an entirely different bouquet of flowers and the wrong size bouquet. The flowers were embarrassing to look at. They were white lilies that were covered in dirt and bent and broken. It took me three phone calls and two weeks of empty promises later to finally demand for my refund. I will say the people I spoke to were very kind and very professional, but there is a point to which an inconvenience turns into a complete disaster. I caution anyone who desires to buy from them. Save some time by going to the store and doing it yourself. You would find better quality and more efficiency going to 711 than going through them.

I went to order flowers for Mother's Day and decided I wanted to go with a local florist instead, there is no information on the website nor through the account about canceling orders. Therefore I called the number, and told them I wanted to cancel, they asked me about 100000 questions about my order, how I wanted to change my order, asked if they could just hold my order for a future date, and I just kept repeating the words, "I want to cancel my order." and it was like it was not possible. They put me on hold for almost 10 mins and when they got back on the phone they apologized and said that their supervisor needed to approve the cancelation. I'm sure their product and service are great, but make sure you want to order from them before you do - canceling an order was not easy.

Do not risk sending flowers on time through this service, I paid for expedited and guaranteed, they are now leaving the flowers under the sun because no one is home in the afternoons. I’m sure the Federal Trade Commission would be interested in reviewing their “guaranteed” on time delivery. So disappointed.

The company gave me a full refund which was very nice.

I recently had an issue with an order I placed for a succulent plant on this website. However, I'm happy to report that the customer service team promptly addressed my concerns and even offered a refund. They also explained why it happened and suggested how it might be better delivered next time. I'm very pleased with the company's responsiveness and willingness to make things right, and I take the fact that you guys are take customer satisfaction with such priority a reason to repeatedly make orders from FromYouFlowers.

I tried fromyouflowers for the first time this month (April 2023) to send flowers to my aunt in Florida. While the flowers arrived in a very timely fashion and the color scheme was that of what I ordered, I was very disappointed with the arrangement as it looked like a (cheap) bouquet was bought from a grocery store and shoved in a vase. The variety of flowers, and especially the quality of the arrangement was very disappointing (see images below comparing what ws ordered from their website, and what was delivered). For the $63 dollars that I paid, I was expecting a professional arrangement, similar to what was depicted on the website. I will not be using this company again in the future.

My husband’s grandmother passed 3 days ago on Sunday. She was a feisty vibrant personality and she loved lots of color; her favorite flower were Lillies. My husband looked at the available arrangements with me and picked the one that was very vibrant & colorful, with several different colors of Lillies, 2 different colors of roses, reds, oranges & yellow with pink & purple accent flowers, and simple-looking greenery… 130.00 + tax/fees & add on ribbon saying beloved grandmother… approx $150 total. Ordered Monday night for a Wednesday 4p delivery for the visitation.

I purchased an arrangement for my fiance' because she was having a bad week. I ordered the medium size arrangement but it was nothing like the photos. There were only 8 flowers, some bloomed and some looked withered. I contacted them to ask them to return the flowers and they gave me $13 and I paid $68. This experience was highly dissappointing and I will not be wasting my money with this company or any of its partners.

I ordered the extra "Deluxe" bouquet to be delivered for a Birthday and paid the extra for next day delivery. The flowers didn't get delivered for two days and that was after I called them and asked about it. When they arrived, they were old, drooping over and the roses fully open with curled back edges. There were only 3 roses and two other flowers for the "Deluxe" bouquet. I do NOT recommend ordering from this company. When called Customer Service there was yelling and a party going on in the background, the call went to another country to someone's home. They were rude and sarcastic about my inquiry why they weren't delivered.

I ordered a beautiful bouquet of flowers for my mom for her birthday with same day delivery from, fromyouflowers.com. The only good thing was the flowers arrived same day like it stated but the flowers were nothing like what I ordered, there literally wasn't any of the flowers I ordered in the bouquet that was delivered. I paid for the premium ones which is the biggest bouquet, what my mom received was very small that I wouldn't of paid more than 10 bucks for those flowers anywhere. Not only were they extremely small it had nothing in it that should of been in the bouquet ordered, I was very disappointed.

This place is AWFUL!! Ordered flowers for a family member in the hospital on Sunday after a major surgery. They claim the flowers were delivered Monday at 4pm in the afternoon. Never received the flowers. Nurse on the floor of the patient has worked both days, no flowers. Address and room number were correct. Guest services at the hospital never received the flowers. No one received any flowers. Multiple calls today went to customer service reps who did not speak clear English and were difficult to understand. Asking to speak to a manager was met with a no. Email sent said they are investigating.

I ordered a deluxe "You're In My Heart" bouquet ($74.99 before the discount, $83.82 after service fees and tax). It's a bunch of red roses and carnations. What could go wrong with a bunch of red roses and carnations? Well, upon arrival, it's about 1/4 the size of the picture shown online and awfully arranged it does not look like a bouquet but more like "here's your 3 roses and 5 carnations". They don't look like a bouquet because as a bouquet you need volume, which did not exist at all. I wrote to the company to express my disappointment and stated that when people sent flowers, they tended to be on important occasions in their relationship. They replied back and gave me a 20% refund -- what a joke.

On Saturday morning, I ordered flowers for a funeral taking place next day Sunday. I ordered by phone and spoke to a live representative. I was assured the order would arrive next day Sunday 8am at my hotel. Late in the afternoon I received an email stating they couldn’t deliver until Monday. This was unacceptable so I called the company, spoke to a representative who put me on hold. They came back and told me the flowers would be delivered Sunday by 8am as originally planned. Sunday rolled around 8am, 9am, 10am no flowers.

It's Valentine's Day and I see a beautiful photo of their Red Rose & Calla Lily Bouquet flowers. I know my wife will love them so I order straight away! I get the order and we immediately put them in a vase (that was also purchased from them) and leave it in adequate daylight, looking forward to them to blossom. That's not the case. A week goes by and we watch them wither and die. The roses turn black and the lilies turn vomit-grey. In the bin, just like any respect I have for this sham of a company. Look elsewhere.

Terrible experience. My mother placed an order for my birthday that was never delivered. When I called they indicated that they were out of that particular product. Not sure why they wouldn't proactively reach out to the customer? It took well over 30 minutes on the phone to finally get a refund. Probably the worst customer service I have ever encountered.

The actual White Standing Heart Spray with roses... is nowhere near the image sample from the website. Please compare for yourself from these 2 images. This spray is not worth over $200. The delivery is on time. Ordering process is easy. I do not recommend this.

Been waiting all the delivery to be made. Around 6pm status changed to delivered!!! Called the recipient and they said they never receive anything!! That’s a really bad service. I don’t recommend using this website.

I was very pleased with my order. There was a variety of options to choose from too. The order was timely and delivered as promised. My Friend loved her arrangement. I would order again for last minute and pop-up situations. Thank you.

Did not receive what I ordered. There were 3 tiers and I purchased the top tier but received lowest tier arrangement. Rhodee Floral & Greenhouses (where the order was filled) said they only get about half of what I pay to fill the order. My problem is I didn't get what I paid for. I will not order from Myflowerstoyou again.

I ordered a same-day delivery plant for my daughter-in-law on Monday morning (by 9:30). I never heard anything about the delivery so I contacted them. They did not deliver on this day. Tuesday, it was to be delivered by lunch. At 11:30, they contacted me and said the plant was not available but they could make one of equal value. This was just an unacceptable situation.

Jim **

We ordered flowers for a staff member that was recuperating at Scripps Memorial hospital and wanted the flowers delivered to her while she was staying in room 615. Staff member never received the flowers. I checked with the concierge/welcome desk at Scripps and no flowers had ever been attempted to be delivered. When we contacted the vendor, they first said that the flowers were delivered, which was a fallacy, then they tried to change the story and said they tried to deliver but could not - which was another untruth, since the hospital is open 24/7, and the hospital confirmed that outside flower delivery were acceptable, but no one had been attempted a delivery. The vendor offered a credit for the delay, to be used at another time, with a promise that the flowers would be delivered the next day. The flowers were never delivered the second day either. Finally got full credit back for the on-line payment.

I used to buy from 1800flowers and ProFlowers but after so many consistent problems I quit buying my peeps flowers altogether.... Then one day I don't when or where or how I got a email or text or maybe Facebook pop up ad from fromyouflowers.com offering me some great deal if I tried them out! I tried you out and I LOVE YOU!! My peeps are getting flowers once again and they love it! You are consistent, the arrangements are ABOVE AND BEYOND BEAUTIFUL! The Customer Service is Spot On! Never have I ever had such AMAZING SERVICE AND ARRANGEMENTS as I have had with fromyouflowers.com.

I was contacted by a representative with understanding & offering me 50% money back with accepting. I do feel better!

Company left apology with excuse/explanation on voicemail and offer of complimentary arrangement.

Quality service. The ordering was straightforward with a variety of different options. The florist was exceptional and really went out of their way to create a beautiful arrangement which was very much appreciated. The card was handwritten which made the note extra special for the family. Everything was superb and will look forward to ordering again.

I ordered a bouquet of Passionate Peaches (deluxe) for my friend's Birthday. What was pictured on the website was completely different from what was delivered. Super disappointed and will never recommend this company again.

The company called me and apologized for the late delivery. They offered about 15% refund and a coupon. Thank you.

I am happy to say that since my review, I was contacted directly over the phone & promised a replacement bouquet which I just now received & the roses are gorgeous! Thank you for making this right!

After reaching out to the company to expressing feeling and concerns. Explaining the meaning behind the flowers. They refund my money and resend better quality flowers. Thank you Fromyouflowers for resolving the problem.

Disappointed and angry because delivery date was supposed to be 2/13-2/14 (order date 1/28) but arrived unexpectedly early on 2/10. Why was it shipped on 2/7 not 2/10? Feel like the surprise was ruined. Also, didn’t get the same colored pot that was advertised in pic.

I ordered the blissful arrangement and 3 balloons for my mother to be delivered on Valentine’s Day. I ordered the day before early in the morning and I got confirmation it would be delivered 2/14/2023 before 5pm, I got an email at 4:40pm that it delivered but it did not. I had my mother stay at work a few hours longer and nothing. The next morning she went into work and there were still no flowers. I called and told the operator what happened and they said they would contact the florist, it has now been a week and I have called multiple times, emailed multiple times and get the same exact email back. There are still no answers I offered to ask the florist myself because this has gotten nowhere. For the amount I paid I would at least want a refund until all is resolved.

For 40-60 dollars the flowers should at least be fresh and stems cleaned below the water line. I had black leaves and dirty stems in a clear vase nothing like the one advertised. Flowers already browning on petal edges. Only resemblance to website phone was vague color resemblance. They offered partial refund. Was not having it as what I received was not worth $5. Fortunately I had delivered to me first. I would have been horrified if I had them delivered to the recipient.

I ordered flowers on the 1st of Feb for my 80 yr old mom to be delivered on 13/14 for Valentine's Day and they didn't arrive til 15th. They arrived in a box by FedEx and delivered to the wrong house then they said I'd get a 50% refund. They gave me $11. That's not 50% of $90. I've never had such a bad experience with a florist in my whole 58 yrs. Seriously terrible service all the way around. Do yourself a favor. Don't use this business

Update... A Fromyouflowers.com representative called me on 02/20/2023. It appears the initial response was sent in error. The representative resolved the issue and I am happy with their response.

I placed the order one day for next day delivery, requested an am delivery as my spouse gets off early in the pm. They have verified a "no show" on these anniversary flowers. Will not be using these folks again and will not recommend to others.

Company has now refunded my full order.

I wanted to find a flower delivery service to deliver my wife roses, on Valentine's Day, to her job. This is the first year in two years that she has been well enough to be at work on Valentine's Day. So I wanted to make her feel special. I came across the From You Flowers site. They advertised delivery by 12 pm for an extra cost. I trusted them and paid for full service. Of course nothing happened as promised. Flowers did not show up unitl 8 pm that night to her job. She left at 5 pm and later went back to the hospital where she is now. We do not know of the roses. I expect that they may or may not be at her job. I do not care because the company nor their service matter to me. I asked for a full refund and they refused. I think this is a terrible way to treat people. My wife is now back in the hospital with no Valentine's Day roses because these people are liars! A Very Unhappy Valentine's Day for Us!

Update: 25% refund given. Flower re-delievered two days after Valentine's Day. Hence I update the rating by one more star. I don't think this compensates much for the missed delivery, also considering the trouble, anxiety and hours taken to negotiate with them. Apparently their marketing is much better than their business.

After a couple try with this company, they finally gave me a full refund. So I gave it a 3 star instead of 1 because they gave my full refund back.

Where to begin, I place an order of 2 dozen long-stem roses with a base and a photograph of me and my girlfriend. This was our first valentines as boyfriend and girlfriend, a very special moment for me. I place the order on 2/3/23 enough time before Valentine's. They charged my credit card $114.44, and finally, valentines is here, I waited to hear from my girlfriend that she received the roses, but nothing all day. 6 pm came I call fromyouflowers to find out why my delivery was not there yet, and their response was it was on route and to call back in one hour, 7 pm came I call no flowers deliver yet. I was told that the flowers will arrive the next day, due to my frustration and not accepting that answer they refunded me 50% of the order. I had no choice but to wait.

First off, even giving them one star is generous. I placed an order on Monday (2/13) based on FromYourFlowers confirming that the roses that I ordered for Valentine's Day would be delivered the next day. Well, the next day comes and by late afternoon it is apparent that no flowers are arriving so I called their customer service department.

They resolved it. Took time and lot of follow up but they fixed it.

Ordered flowers on 2/13 with an expected delivery by 4pm, 6pm the latest. There was no one that I could reach out to for a resolution and no response to my emails. I wasn't able to reach anyone in the chat until 2/15. They cancelled the order and advised that I'll get a confirmation email after the chat is over. I will dispute the charge with my bank if the refund isn't processed. But the worst part of it is that my girlfriend did not get her flowers on Valentine's Day.

Updated on 02/17/2023: Promised a 50 percent refund and flower delivery next day. Got a refund but still no flowers. This company is not handled well. I have been dealing with them just about a week now and just see no difference.

My long-distance boyfriend ordered flowers to be delivered to me on Valentine's Day and I can see on my Ring Camera that the delivery driver did not even stop at my house to deliver it. He walked down the street holding my flowers and gift and walked past my house, never stopped at my house at all. I am unsure where he delivered the flowers as the video cut off once he passed my house. My neighbors did not receive anything. I am heartbroken and my boyfriend feels soooo bad. He wasted his money with this company. Phone lines are a joke. I waited an hour on hold only to be hung up on. When I called back and spoke to someone, I could barely understand him as his volume was VERY LOW and he barely spoke any english and was very hostile with me raising his voice and blaming me almost.

I placed an order for my father to send my mom Valentine's Day flowers while she was at work. Got an email stating that the order was delivered via UPS at the rear door. Who deliver flowers to a busy business like Walmart at the rear door. To my understanding from the website, they partner with local florist, so why did UPS deliver it. Called and spoke with the manager on duty that morning and evening to see if anything was delivered and it was not. Very disappointed in this service as a first-time customer ordering flower delivery this way. Have tried to contact the company yesterday evening and this morning and has yet to get anyone on the phone. Definitely does not deserve any star rating.

Ordered premium roses for Valentine's. They sent carnations and on top of that, they looked like 5-day flowers that were dying already, not happy. I can't get a hold of anyone to explain what happened to me. It's like stealing your money.

This place cancels the order at the end moment and notifies you at the last hour and you won't have any other choice than to listen to their crap. Very horrible experience. This is the only business that needs to verify the order 1000 times once the order has been placed and that is also only via calls! Really?? How can you verify via calls if the individual who places the order lives out of the country? If you can send a cancellation email via email how can you not confirm the order via email?? Crappy service.

This was the first time I ordered from this website and my $139.79 “Premium You’re in my heart bundle” was not delivered. I ordered the flowers on 2/13/23 and asked for next day delivery 2/14/23. On the “Track my order” it showed me that my delivery was made though the recipient never received this bundle. I never received a delivery confirmation email either. I tried calling and I was not able to reach anyone. I tried contacting customer service but still have not received any response. I would not order from this website ever again.

This service was AWFUL! I placed two separate orders and neither one was delivered on time or to the correct place! When we placed the first order online it said we would get $10 off the second order but never did!? They actually charged us MORE! I called customer service and was put on hold for over a half hour just for Rele to not help me AT ALL! We spent over $130 on flowers and the best they said they could do was give a lousy $17.00 back?!?! What kind of customer service is this?! Neither of our orders were delivered on time or at all and nobody was willing to help fix the problem or give me anything for the inconvenience other than basically telling me to ** off! I DO NOT RECCOMMEND this place for flowers! They advertise "Same Day Delivery" but DON'T DELIVERY and are not willing to help! Their customer service is AWFUL! I WILL NEVER ORDER FROM THEM AGAIN!

Flowers For You contacted me directly. They were very understanding of my frustration. They resolved the issue and sent my mother a beautiful bouquet of roses! I’m very happy, thank you Flowers for you. I will continue to be a customer!

Horrible service, unreliable, never on time. This has been my 3rd bad experience with them, once for my wife's birthday delivered to wrong person ruined the surprise. Wife had to track it down, second time ordered some flowers for a wedding they sent someone's funeral flowers instead. And then today Valentine's day flowers never arrived. If you want your flowers correct and or on time take your business elsewhere.

The company was able to resolve this issue providing me with 50% the price of the product and delivery today 2/15, however, do not advertise delivery on a certain day (Valentine's Day) unless it can be completed. To me it is false advertisement. I personally received a call from a supervisor trying to make it right which is impressive. The fact that my daughter went without having Valentine's day flowers her 1st being away from home leaves a bitter taste in my mouth when I tried to give her something special and she received nothing. It is simply the fact of the matter.

They weren’t delivered like you think. That they will be they get shipped in a box and tug you get any items with the flowers. They are all separately packaged. Also the roses were withered and had some dead spots on the leaves. Overall looked horrible and was embarrassed when I saw them. I had three different orders and only one was ok. The other two were pathetic looking and had to be opened and arranged by the person you gave them to. These flowers are very expensive and there should be more care given to them. I spent well over 300 with them. I would have been better off just going to Kroger...

I placed an order on 1/25 to be delivered on 2/8 and the flowers never got there, I contacted customer service multiple times via email and was told that they would reach out to the florist and later emailed that said florist was “looking for the delivery information”. I received that same answer every time. Regardless, I gave them an extra two days to see if the flowers would be delivered because I have used FromYouflowers.com before and was absolutely pleased with the prior order, and still they were not delivered.

I made a purchase from From You Flowers. Today is Valentine's Day and the 1 year marriage anniversary for my wife and I. I placed my order on January 19, 2023 for the flowers and other things I ordered to be delivered on 2-14-23. Five minutes before the driver was going to deliver to my wife’s job they called her saying they have the flowers but left the other items at the shop and they will try to get it to her tomorrow.

I ordered a Valentine's stargazer Lily and roses bouquet. The picture showed a beautiful arrangement with everything in bloom. What was delivered was embarrassing. The Lilies were not in bloom at all. One of the roses had a broken stem and they looked wilted. It appeared to be a mess of green stems with a couple pathetic roses mixed in. I paid almost 90 dollars for this mess.

Absolute WORSE! False Advertising! Pictures showed me a dozen red roses for Valentine's Day... They delivered purple tulips and other mixed flowers... Totally WRONG! I called and got a "We're sorry but the florist must have run out of red roses..." Really? The day before Valentine's Day? Bad Bad Bad Experience!!!! Stay Away from "From You Flowers"!!!! I asked for a refund and they told me they would "Try to resend the Roses I asked for" instead of giving me a refund... Over $80 of total ** plus the stress and aggravation and time!!! NEVER USE THESE PEOPLE! I'll go to Costco and get my own roses next time!

I ordered flowers to be delivered to my daughter after surgery. After receiving an email that they were delivered they were not delivered. My daughter was home with her phone anticipating their delivery. You cannot not get through with the phone 800 number listed. And their online service is slow and robotic. Very disappointed. I am trying to get a full refund. Still waiting to be contacted.

Flowers were delivered in a timely manner and went to the exact address. The ordering website is easy to navigate, and there is a wide choice of flowers for every occasion. There is also a wide arrangement and events to choose from.

If you are used to flowers from your local florist then prepare to be disappointed. I ordered two dozen roses for Valentine's and they are the worst flowers ever. Flowers from the grocery store are better. I may as well have sent dead roses. The buds were as big as my thumb. Total waste of $100.00. I also got the picture vase. They put the picture you sent on a piece of paper and shove it in a 10 cent vase you paid $10.00 for. Instead of buying disappointment why not take that money and give it to your local food bank. You'll feel better.

Delivery status was updated 2 hours before the actual delivery, got my order just like advertised and Am very happy.

I have been a regular customer for over a year now. The flowers always arrive on time and my experience with this company has been nothing but great!!! I will continue to purchase my flowers through you all and tell friends as well. My wife loves her Valentine's Day gift. It's always convenient and swift delivery.

I placed 4 orders for Valentine's Day on 2/6. I expected the flowers to be delivered as pictured, in containers all arranged. Only 1 of the 4 orders arrived in this manner. The other three arrived in a black box with missing vases (which I paid extra for). While they did agree to credit me for the vases this was not really the point...My 3 year old granddaughter received her flowers in a box and not in a container saying "I love you to the moon". A 25% accuracy rate, as well as not communicating that some orders would be delivered by FedEx (a clear indication they would not be delivered as arrangements) puts this company on my "do not use" list.

I already emailed a note to demonstrate I had paid for the more expensive version of the arrangement but was sent a woefully less. They offered a 13$ refund so I thought that was fair as these things happen. Well, it wasn’t a refund- it was credit which expired within the month. I’ve now removed this company from my list.