fromyouflowers.com Reviews

Ordered same-day delivery and expedited service so it would arrive by 12pm. I made the 1st call to Customer service at 11:45a when the order was not delivered. Called again at 1:45p, 3p, 5:30p, 6p .. Customer service folks have NO way to contact the local florist who is handling the order and hence, they have no idea where the flowers are. At no point in the afternoon was I given an update on my order. Completely unacceptable. So much stress for the customer to have to track down the order. Very disappointing.

I ordered flowers to be delivered on Valentine’s Day 2025. They did not show and was told that they would be delivered on February 15, 2025 end of day. I received email confirmation that they were delivered but my recipient did not receive any flowers. I contacted customer service and they told me that they will connect back. I took the initiative to connect back because as of Wednesday there were still no delivery. However, I received an email on Sunday saying they had been delivered at zero hours. Reached out to customer service chat again and was told rest assured the flowers were delivered on February 16, 2025. This was even after telling them my recipient did not receive any flowers to date.

I ordered flowers for a co-worker for Valentine's Day. None of them were opened when they were delivered. By Monday, only a few had opened and by then they had started to brown. Today is Wednesday and only nd 1/4 have opened and almost everything is brown and wilted. I've emailed with pictures three times with no response.

Made a purchase for Valentine's Day. The bouquet was priced right and had guaranteed delivery window. These were all great things. The big problem was the flowers were of very poor quality...wilting within a day. Looked pathetic after 2 days (in appropriate temperature water and ambient temperature). I've had consistently better quality from Walmart. Upon calling was originally told I could get 20% credit refunded. After discussing it, I was told I could get a replacement arrangement. The replacement was a sad looking, tiny arrangement. I wish I had known the reviews prior to ordering. Stay away or press your luck.

I ordered an arrangement for my wife for v day. It was called clear blue skies. What showed up was not even close. Upon contacting them they offered to refund $12,64 on a $64.00 order pus I put order in @ days in advance. This is 2nd time they screwed up. I recommend folks avoid using them. T.

I bought a bouquet of flowers for my daughter. The total price was very expensive. I decided to buy it anyways because she was turning 25th and she lives on the other side of the country. The flowers she got looked nothing like the picture. Even she told me to return them! Total ripped off.

Flowers were not delivered after being ordered two days in advance. Both chat support and email offered apologies but did not follow up after promising they would contact the florist and take steps to resolve the issue. A phone support agent offered a partial refund with guaranteed delivery two days after the missed delivery. That delivery never happened. Once back on the phone with support I was made to feel uncomfortable when I requested a refund. This will be my first and last order with fromyouflowers.com. Happy Valentine’s Day.

HORRIBLE! Ordered flowers for my wife on Valentine’s Day since I would be out of town in Washington. Tracked the delivery and notified my daughter who was home to be in the lookout. Talked with my daughter at 4:45 PM, no flowers. Checked tracking. Still in route. Attempted calling sat on hold for 15 minutes. Checked frequently asked questions and one said delivery to residences by 6 PM. Checked tracking at 6:10 said delivered. Called daughter and she said no. I had her check outside and she said only fresh snow and no prints anywhere. I tried calling again. No luck. Tried the AI assistant and no luck. Waited on the phone for 20 minutes. Nothing but crickets. Sent email viewing my disappointment and requesting answers and a refund. Received an email showing the timeline of my conversation.

I wanted to share my disappointment with From You Flowers for my wife’s Valentine bouquet. Not only did they fail to deliver her flowers on Valentine or the day after.. The product they delivered was so lacking in quality compared to the Love Is In The Air bouquet I paid for (and they promised an upgrade for being late) to no avail! I will never use this vendor again

I placed an order for Thursday delivery. Delivery not made Thursday, nor Friday nor Saturday. Never was contacted. I will never do business with this company again. On an earlier order I placed the flowers delivered we’re not even close to what I ordered.

I ordered flowers for Valentine’s Day. Not only were the flowers wilted when they arrived, they were not what I ordered. I contacted customer service and they offered me a 30% refund. I paid an extreme amount of money for these flowers, so 30% is a drop in the bucket for the problems that I encountered. Customer Service stated someone would promptly get back to me, however that never occurred. CEO, Michael Chapin, if you are reading this, you need to supervise your staff more efficiently, because not only will I never order from your company again, I will be sure to spread the word.

After posting this review I was contacted by FromYouFlowers and was given a full refund. I appreciate that they refunded us the full amount (initially it was like 25-30% of the total cost), and the communication, but I wish my wife had gotten some nice flowers and a bear on Valentine’s Day.

Absolutely horrible!!! My husband is the type who always orders the biggest and the best. Well, boy, oh boy did he get scammed this time. He ordered 2 dozen red roses with a little bear and a little box of candy. His order came to $122 with shipping. When the flowers arrived, he was embarrassed to give them to me because they looked nothing like the way they were advertised. When I eventually saw the flowers, my eyes dropped because I knew that he was embarrassed by them. I could not even hide my disappointment and all I could say is, “At least you tried.” However, every time I looked at those flowers, all I could think was, “ I can’t wait until it’s time for me to throw them away.” Then it dawned on me, The time is now because they’re already dead!”

That’s the expectation picture my husband wanted for my Valentine’s Day delivery at my job, but instead, you see the embarrassing picture I took. Omg!! Really!!! Horrible!!! Never again!!! And he paid for a Valentine’s vase but it came with a small clear crappy one. Please do not give this company any money!!!!

I spent $90 of flowers to be delivered to my wife for Valentine's day and they never showed up. Do not rely on this company. They will only let you down. It is better you just call a local florist so you and your loved ones are not disappointed

Ordered flowers for my wife, today 2/14/2025. I paid extra to be delivered promptly today and paid extra to be delivered before 12:00 noon. Never received the flowers. VERY POOR CUSTOMER SERVICE. AVOID AVOID AVOID!!! AT ANY CAUSE!!!

I was completely disappointed with the quality of the order, I understand the flowers are sent in early blooming (bud) form and will blossom within a day or two to ensure freshness and appearance upon arrival. But, after opening the box to prepare for presenting them to my wife the roses are droopy and soft and sagging over, the leaves are falling off and the flower buds are EXTREMELY FLAT and matted together. The teddy bear is terrible, the scarf around its neck is torn and looks like it is burnt on one end, and the ears are pressed flat and look like it is so poorly manufactured. The joke of a balloon is barely 2-3 inches big and looks nothing like it was advertised. Nothing and I mean absolutely nothing about this order is appealing or pleasing other than the fact that it arrived on time. I will never be shopping here again and will never recommend this place again after spending $200+ dollars on this mess.

I ordered a gift box containing assorted candies, but when my wife received it, there was no gift box. The candy was thrown into a shipping box and packed with shipping material. It is advertised as the Super Sweet Candy Box. Beware, there is no box. I contacted the company, and after some back and forth, they offered me a twenty percent refund. I requested a forty percent refund due to false advertising. They couldn't comply, but they did offer a thirty percent refund. When I asked about the missing box, they couldn't provide an answer. However, they stated that they hope it doesn't happen again. Additionally, they couldn't send a copy of our text conversation to my email, so I copied it and sent it to myself. The first two pictures show what was received, and the third picture shows what was advertised. I paid for 40 pieces of candy and only received 17 pieces.

Updated on 02/27/2025: Company noticed my social complaints in the BBB, Yelp and others, immediately they did a full reimbursement, I am sorry for the customer service agents, they are not responsible for this issues, is the bad management that causes this problems, definitely I will never use the services of this company.

I ordered flowers for my mother in law for her anniversary since my father in law passed away. Shortly after ordering I discovered how terrible this company was given thousands of terrible reviews and canceled the order. Verified 3x it had been canceled. Yet they still sent the roses. The flower were all wilted and black around the edges, this was supposed to be special and sending dead flowers is horrendous and embarrassing. Thanks a lot crooks!

I do not recommend. I ordered "same day delivery" for my mom's birthday, ordered at 9am, it was 2pm when I called for an update they said it should be there by 4, then I called again for an update, then they say it should be there by 5 , called again, by 6. I eventually just asked for a refund and they offered 20% refund, tried to send me $8... I told them no I need to cancel the order and have a full refund. I will be using another company next time. Mind you, the website even says it would be delivered within 4hrs after you order is placed.

I don’t know how their Google review is so high. What I ordered and what we received could have been bought at Sam’s club for a third of the price I spent. So dissatisfied with these. I get flowers can be different but the whole vase I ordered was different.

I ordered a funeral spray for a friend's mom's home going service, when the flowers were delivered I immediately contacted customer service to complain that it was not what was ordered, they apologized and said they would re deliver, when they did it was the same exact spray as the first one. Full of fake plastic berries and a bunch of wilted flowers. I tried calling the number that was on the card left with the flowers and it wasn't a working number, googled the address and it was an industrial warehouse and not a flower shop. I contacted customer service again to complain for them to offer me a 20% refund. This place is a scam.

My wife received her Valentine's flowers and they looked nothing like the picture. I called the florist and they said they didn't have the flowers in the order so they just used filler. Got $16 refunded from $75. They look pitiful, NOT happy.

A day late and the flowers were wilted. I bought a bouquet of sunflowers to cheer up my aging father who was in the hospital. The delivery was a day late and the flowers were severely wilted and too tall for the vase so that they looked like spider legs crawling out of the vase. Pathetic. Provided a picture. When I complained in their chat, it was like I was talking to dead air. Never again.

This is a horrible place to order from. Customer service did not call like they said. The flower arrangement was so skimpy and poorly looking. The card was not a card but a literal strip of paper that was typed or printed on. This is an embarrassing flower arrangement!!!!

Ordered flowers from Fromyouflowers.com. Paid extra for the order to be delivered on Valentine's Day and it was delivered early, that's not a huge deal but also what I ordered is not near what I received. I could have gone to the store and bought a dozen roses for probably half of what I spent here and are something nicer myself, reached out to the company and all I received back was, "Sorry. We couldn't find someone to deliver on Valentine's Day so we had them delivered today" not even acknowledging the fact that the delivery isn't even close to what I ordered. I won't be ordering online again.

If I could give this company zero stars I would. The pictures that they show you on their website compared to what they deliver is an absolute abomination! It was embarrassing to have these flowers delivered.

I wish there was an option for ZERO stars! I ordered flowers for a Memorial service and thankfully had them sent to my own home. To my dismay, instead of the beautiful arrangement that I ordered, I received bruised pink and reddish roses with wilted petals. It's like a deranged Valentine's gift for someone you don't even like!

Absolutely awful. Do not use this company. I ordered on a Wednesday for Thursday delivery. By Thursday evening it had not arrived. I tried to contact by email, chat, phone, and all I got was “sorry, it is on its way.” By Friday noon, I got a person who told me “the florist never called us back. I can use a new florist for tomorrow. Is that okay?” I cancelled the order. Still waiting to get my money back.

I have used From You Flowers a few times and never really had a problem. It was my mom's funeral and I recommended them to my sister. I also used them. I ordered a casket cover and my sister ordered a large spray. The wake was on a Sun and the flowers were supposed to be delivered on Sat. My casket spray was there, minus the banner I paid extra for. I also had ordered the deluxe version which has more flowers in it and paid extra for that and it was pitiful looking. My sister's order was never delivered. She called and they could not do anything because it was a Sunday. They did refund her money without a problem and 20 percent of mine without a problem, but there was a problem, this was my mom's funeral and could not be redone. So what I'm saying is don't use them for important occasions without risking disappointment. They are not reliable.

I received a call from the Customer Services team at From You Flowers, during which they expressed their apologies for the situation I encountered. They informed me that they had reached out to the florist regarding the issue. As a resolution, I was granted a refund for the original purchase amount, along with a $75.00 discount applicable to my next order. Following this positive interaction, I have updated my rating to reflect that I am “satisfied with the experience,” and I am considering placing another order with From You Flowers in the future.

This flower shop is horrible! They were to deliver flowers to a FUNERAL!! They failed. They did not notify me until 2 days later! Then asked to give me a 20% discount?!?! For what? No call, no email, nothing until the AFTER the FUNERAL!!! These company is incredibly horrible!

3 dozen roses delivered to my wife's job (a warehouse) in a cardboard box. It looked like a car part. The picture clearly had a vase on it. I would have paid for the vase. She ended up leaving it at working thinking it was a promo gift from a distributor.

DO NOT USE THEM. I ordered an apology bouquet of roses. It was a very important message. I specifically asked for delivery confirmation to the person I sent the flowers to. They left it on the front porch, no confirmation they were received because the person I sent them to is not talking to me... hence the flowers. They did not do any picture confirm or call the person it was to be delivered to. Customer service did not offer a refund. Never again and I advise everyone to use somebody more reliable.

I ordered flowers for a funeral from a special guest of the child of the deceased. I got three calls about trouble delivering flowers to the church. On the third call, right as the funeral started, they admitted that they did not have the specific flowers I had ordered. They offered a 30% discount, different flowers, delivered to a different address. When a business makes a mistake the correct thing to do is a FULL refund, a FREE delivery, an apology and extra service.

I ordered the dozen "Rainbow Roses" bouquet for my mom's 82nd birthday. She received a dozen "plain red" roses. I wanted colorful. The bouquet was not put together. My 82 year-old mom had no idea how to put the customized vase picture in, so she taped it on. :( "From You Flowers" offered a $10 Gift Certificate. WHY would I want a $10 Gift Certificate to them, when I was totally unhappy with the order? Switch and Bait all the way.

Was pleased to find a funeral arrangement very similar to what the funeral home florist offered for about $100 less on Fromyouflowers. Paid extra $5 to ensure delivery before service started at noon. Called customer service at 11:55 and was told flowers were on the way. They never came. Thankfully they gave a full refund, but what a disappointment not to have the flowers at the service and an unneeded stress to be dealing with the day of my FIL's memorial Service.

I ordered a vase with 24 roses, a teddy bear, and chocolate. The delivery did arrive on the appropriate day, however the roses were short of 24 and several were drooping over the side of the vase. I contacted customer service and was connected with an Indian call center. The individual did not seem to understand the problem and stated that they would refund 20% of the base price of the arrangement. I told them to keep it, because when I went to process the order the total had more than doubled with additional fees. They were dismissive and flippant. They kept trying to end the conversation abruptly with "is there anything else I can help you with"? This is a trash company.

I was promised by a customer service representative BEFORE placing my order that I would be sent a picture of the plant I was sending to a relative whose son has died, that way I would know exactly what was received. He made it sound like it was a standard operating procedure, and I wanted the actual plant (peace lily to be specific) to look as much like the picture as possible - that is after all what I was paying for, not to mention $20 additional for delivery. The relative lives out of state so there is no other way I would see what was delivered if the From You Flowers florist did not provide a pic. Well, all I got from From You Flowers was a basic email saying it was delivered (not even if anyone was home). And NO picture and NO physcial description!

THIS IS WHAT HAPPENED... Horrible, awful customer service. 2 DAYS late.... and still not delivered. When I called customer service rep said (with dogs barking in the background like it was someone's home).... "Well that happens sometimes." But the website states: "guaranteed same day delivery." So what is the guarantee if your reps can't even offer a solution but wait another day and it will probably show up today. They couldn't give me florist name so I could call myself to check on the order. You're not even just ONE day late... You're 2 DAYS late AND non apologetic about it. Put these guys out of business. NEVER again.

DO NOT buy flowers from this site! I ordered flowers several days in advance of a funeral and three days later the flowers still have not been delivered. When I called to ask about the delivery, I was told the flowers were not delivered because they did not have any blue flowers, but no one contacted me to tell me of this issue! If I had known my color choice for only 10% of the full arrangement was not available, I would have told them to substitute for another color and deliver the flowers for the event. you cannot make up the loss of flowers for a funeral. Horrible customer service! They offered me a $10 coupon for a future purchase - which I will not be using. My arrangement cost over $100 and still has not been delivered!

I ordered flowers Sunday after a loved one of a friend passed. I paid extra to have them delivered the next day because she’s not home Tuesdays or Wednesdays. The flowers never came on Monday even though I got an email saying they were delivered. I called customer service and they bet nonchalantly said they will send them out again the next day. But she’s not even home the next 2 days during the day. I also didn’t get refunded on my expedite fee. Will never use them again.

Placed order for birthday. Chose "Cotton Candy" bouquet, with premium upgrade from the website. What was delivered was not close to what I ordered. Customer service rep immediately offered several partial refunds.. like he was reading from script. Finally agreed on having the flowers redone and delivered following day. Never arrived. Called again to demand refund...got the same treatment. Rep agreed to refund delivery fee, and, again, to have correct arrangement delivered. This time they did deliver another bouquet..but again, not what was ordered. See pics. Definitely will never order from them again. Third time I tried them, and was never satisfied..but this was the worst.

I made an order for same day. They accepted the order and charged my credit card immediately. They contacted me hours later and told me they could not fulfill my order until 2 days later. Not only did I pay to expedite the order they were keeping that money and sending my package two days later. I do not recommend this company at all. I'm still waiting for my refund. Not the way to do business.

The roses were not in good shape when they arrived, the leaves were starting to curl from being dry, except for two red roses the other 10 were dead the next day. They were sent to me as a gift and I don't know how much was paid for them, but whatever it was it was too much.

I will never use this company again. The Sympathy Standing Spray I ordered for a funeral was never delivered. They were expected by the deceased's family and this was very disappointing and embarrassing. I even provided the room for deliver to at the church on the address. I also called customer service one day prior to confirm the delivery and 'From You Flowers" wouldn't provide me the florist to contact. I did get a full refund, but that still doesn't make it right.

Zero stars, website says prioritize funerals and nothing arrived. They offered a refund or sending it somewhere else but they were suppose to show up the funeral and be buried with the deceased. So incredibly disappointed especially since the site specified they prioritize funerals.

The website stated if I ordered the flowers within 2 hours they would be delivered in 4 hours. I ordered the flowers at 10:00 AM, I received an email 30 minutes later that the flowers would not be delivered until the next day. FROMYOUFLOWERS DOES NOT DELIVER ON SUNDAYS REGARDLESS OF WHAT THEIR WEBSITE SAYS!

I wish I had read reviews because I recieved the wrong type of flowers and a different color. My wife likes Stargazer lilies but I guess they were out so they substituted a lower cost different color lily in its place. Will not order from here again, given you can not expect to get what you paid for when you order. Also I paid extra for next day delivery which I can not complain to much as 8 PM is still part of the day.

Absolutely frustrating and horrible experience. I ordered a Christmas arrangement for next day delivery. Paid extra for it. Was told over and over and OVER that my arrangement was out for delivery. Then someone from a call center would call and say "We apologize. We will make sure the flowers get delivered." IT NEVER HAPPENED.

NEVER again will I use the online service of "From You Flowers" or another online service for that matter. Bottom line the arrangement that I sought after online, flower types/colors/style, the upgrade on the arrangement, looked NOTHING like what was delivered. The delivery was on time. Call a florist local in the area that you want delivery and give them a couple days. Don't wait until the last minute, either. They know their inventory and more willing to help directly over the phone. You'll be happy you did!

The pictures say a thousand words! Lucky for me that my friend sent me a picture thanking me for the arrangement. I was not even informed by the company that the arrangement had been changed. Was not even similar to the one I had ordered.

The only issue that I had was the lack of information on delivery with expedited shipping. everything came beautifully and in order. I hope they address the delivery times between. If not I would not use them in a last minute situation but any other

I googled for florists near where I live, and somehow their website camp coming up early in my searches. Because it was the weekend, I thought I would order the flowers and wouldn't have to deal with this during the week. Are erroneously assumed that all online florists are comparable, you placed the order and they wire it to a local nursery. I ordered flowers on a Sunday at 6pm and paid extra for Monday delivery to hospital patient. When they were not delivered on Monday, they gave me a 20% credit and said they would request an early delivery on Tuesday. When they never arrived on Tuesday, I requested a total refund.

I hesitate to give this company 1 star. The service was great, however, imagine my embarrassment as my box of fruit ordered from "fromyouflowers" was received not once, but TWICE and the box was filled with ROTTEN fruit. I wanted to send a dear friend who had major surgery and was recuperating at home a nice gift she could use, and to my dismay and shock, when she opened the box the fruit was bruised, skinned and rancid. I wish I could post the pictures. What a way to end a long friendship--send them a box of rancid rotten fruit! UUGGH. When I complained, they were quick to respond, however the second box too was rotten!! This was a humiliating lesson learned by this retailer. One lesson I would not wish on my worst enemy.

Placed an order for expedited delivery. 3 days later and they still have not been delivered with limited communication from the company. With all of these issues I was offered an $8 credit on future orders that expired within a week, meaning I would need to order again before my first order ever got delivered.

I ordered the largest floral arrangement for my 96 yr old mom. On the picture it was elegantly beautiful. It was $72+. They were delivered on Dec 23 rather than 24th which was fine. What was delivered was about the size of my 2 fists or let. There was 2 branches of greenery and 5 very miniature red flowers. So tiny not very beautiful and very dinky. I am a floral arranger. With time and product and inflation this was not worth more than $8.00. So sad and disappointing. Will never order from this place again. I am sorry to have to report this but it is the truth. Debra and Michael **

Supervisor resolved my concerns.

I had flowers set to be delivered to my 80 year old mother at a cost of $186.77 on December 24th. Now it is 6pm and they have not been delivered, and I just received an email saying the address is too remote. However they have delivered to this address several times before. Now they’ve replied saying they can deliver on 12/31. Apparently it’s not too remote for New Year's Eve. I’m filing a chargeback and never using this company again after being a long time repeat customer. It’s sad to see a business destroyed overnight but that’s what happens when they let thousands of people down on a holiday and understaff with phone reps from foreign countries.

I received an email stating they were sorry for the inexcusable errors and received a full refund. I appreciate they took action as soon as they did.

Absolutely horrible experience. I ordered a Christmas arrangement for same day delivery. I was well within the time frame to qualify for same day. I paid an additional fee for expedited same day. The arrangement was meant to be delivered on 12/22/2024. I paid $14.99 delivery, $4.99 expedite fee, and $2.99 for same day/weekend delivery. I called customer service today, 12/23/2024 and was told it was out for delivery. Despite me repeatedly telling the representative that I paid for same day delivery YESTERDAY, I was ignored and they just kept telling me it was out for delivery. THEN the guy added that the arrangement may look different than what I ordered. WHAT?!?! I finally asked for a supervisor and I was told no supervisor is available. It is now 7pm on 12/23/2024. There has been no delivery of flowers. This company is a joke. Customer service completely ignored what I said and refused to escalate.

These jerks changed the delivery date and then never delivered them on Monday!! You cannot replace a funeral arrangement for the service and grave!! They ruined the last thing I could do for my dad!!! I hate them! I would cc all it a scam company from the stuff I'm now seeing. I would never ever, ever use them! Beware!!

I order a Christmas flower bouquet. It didn't even come close to the bouquet. Paid a lot for it. I had a morning delivery and they did a late afternoon delivery. I have provide pictures. Customer service was poor. I should have got my money back and they didn't do that. Will never buy from them again. False advertisement.

Not what I ordered for my mom. She is too old to put up a tree anymore so I ordered flowers that looked like a Christmas tree arrangement. What showed up was anything but. I reached out to Customer service and received a form letter back and a 20% refund. I just wanted the proper arrangement.

WARNING!!! THIS IS A SCAM!!! Complete joke. Not on time, paid for 4-hour same day, hand delivery. Didn't tell me they weren't going to be able to make that until 10 hours later. Then after that, told me it wouldn't happen AT ALL that day. What an absolute joke. DO NOT RECOMMEND. STAY VERY FAR AWAY!

INDIA CALL CENTER. DO NOT order from this site. Representatives are outsourced and DONT KNOW ANYTHING ABOUT YOUR FLOWERS. I ordered flowers to be delivered to my sister and paid the 4.99 expedited shipping to get there before noon on top of all the other extra charges they add. It did not come so by 1pm my sister’s time I called. They said they “sent a messaged to the florist to send it asap” and said they refunded me the 4.99 and that it will take 1-3 business to show up. (That was today, we’ll see how that goes.) Called them back at 4pm 3 hours later. They told me to wait until 6pm. I told them to send the florist another message. They “put me on hold” and came back and said they did.

I ordered flowers to be delivered in the morning since the recipient is seriously ill. They didn't do that, in fact they never delivered. When I called in the evening they told me the flowers are out for delivery. It was not. It was really late and since the recipient is sick and goes to bed early, I finally cancelled the order. I was surprised why they lied to me about being out for delivery. I will never order from them in future and will not recommend any other to use their service.

The customer service reached out to me and apologized for the small size. I was also offered a 50% refund. I am satisfied with the outcome. I am changing the rating because the representative was very pleasant and professional.

Worst online, bait and switch ever. I ordered something and got something completely different. Adding images to show the beautiful wreath (pic with boots/legs in it) I wanted. The other picture is the actual product my MIL received. I am embarrassed. It is sad and pathetic. Horrible.

Disappointed for what I received vs. what I ordered. And the customer service send me a $10 dollars voucher as apologize for this "inconvenient" when my order was $80 dollars. I would not recomend this service!

Very disappointed in the flowers that arrived for my friend whose uncle just passed away. Was not like what was advertised at all. Shipping was expensive, but did arrive on time. Do not recommend this business, very scammy. Photos attached below of what was advertised vs what arrived.

The company rectified with a full refund.

You will waste your money on flowers that never get delivered. I ordered flowers for my friend whose mother just passed. I ordered a day prior and payed extra for “expedited delivery” which guaranteed it’d be delivered by noon. By 12:30pm, they were not delivered. I reached out and customer service said it would be out “ASAP.” 5pm rolls around, still not delivered. I reached out again via email and have STILL yet to hear back. I called their number, because at this point, I was over it. I requested to cancel my order because the bouquet wasn’t even sent out for delivery yet at 5pm, and the woman I spoke with wouldn’t do it. Still have heard nothing back and they were not delivered. Do not waste your money. This company “guarantees” things they cannot do which is completely unacceptable.

I am extremely disappointed with the arrangement that was delivered to my sister. It is nowhere near what I had ordered from the website. I purchased the Premium version of The Most Appealing Autumn with Sunflowers, Mums, Poms and lots of Roses (this is why I went with the Premium option) with a nice orange cube vase. Instead she received a small bouquet with 1 sunflower and about 3 roses. I don't even know what the fake ornamental things that were added, looks like a plastic steak and acorn with cattails. The container was a copper looking bowl. Attached are 2 photos, 1 of what the website shows and the other is what was received.

I wouldn’t recommend ordering flowers from this company. They affiliate with florists and then take no responsibility with real time issues, delays or customer service needs. They will never divulge the florist that is causing you problems. Ultimately leaving you to have additional future issues if you order from them again. In my case, the flowers were late and after multiple phone calls and time spent additional promises were unmet and still no flowers. But don’t worry. They left the florist a message! Please do your business with another online service. The other reviews from customers are correct. The price starts off small and then inflates rapidly.

My Son-In-Law was in the hospital for open heart surgery and I ordered the Smile bouquet for him. I got the largest one because, well, he is worth it to me. He was in ICU when I placed the order that was on a Thursday. My daughter said he should be in a room by Saturday so I ordered for a Saturday delivery. So come Friday evening, my daughter said he was still not in a room so I called The office of fromyouflowers and asked that the delivery be pushed to Monday as he was still in ICU. The gentleman on the other end of the line told me that there would be no problem, that the delivery date was changed to Monday instead of Saturday. Well Saturday came and they delivered the flowers to the hospital and since patients cannot have flowers in the ICU ward, they had to be taken home which meant he didn't even get to see them. I was so angry that they had already delivered them since I had called and asked for a later delivery.

I ordered a deluxe floral arrangement to celebrate the birth of my first grandchild. I also ordered mylar balloons, a teddy bear, and a box of chocolates. Sadly, the order arrived with NO balloons, NO teddy bear, and NO chocolates (even though these items were WRITTEN on the delivery envelope as being part of the order). Also, the floral arrangement was standard, at best, nowhere near the DELUXE arrangement I ordered. It looked paltry and some of the flowers were starting to wither. I was so embarrassed that this was what my grandchild got from me to welcome her home! (Photos of what I ordered versus what I got are included in this review.)

I’m writing to express my disappointment with a recently purchased flower arrangement. I had high expectations, but unfortunately, the quality of the arrangement has fallen short. Firstly, the roses in the bouquet are sagging, which is not the fresh, vibrant look I was hoping for. Additionally, several petals have dark spots, which makes the flowers appear wilted and unhealthy. Finally, I was expecting a fuller arrangement, but there are only two small stems of baby’s breath, which leaves the bouquet looking sparse and underwhelming. (Not as the picture shown on your webpage.) Due to the poor quality of this product, I would not like a replacement. This is not what I expected for an arrangement of more than $100.00 dollars.

My anniversary was ruined because of this company. I ordered an arrangement for my loved one at 8am on our anniversary, Wednesday November 13, 2024. I paid for expedited same day service. My loved one didn’t receive the arrangement until Saturday the 16th at 6pm. Never again!

This is embarrassing for me and the recipient. I placed an order on Nov.12th for delivery on Nov.14th. It was not delivered and I called a customer rep to see what happen, she told me it would be delivered on Nov. 15th. It was not delivered on said date. I sent an email sharing this information and was told a representative would contact me. They suppose to have 24 hr customer service and no one contacted me about this. I called Nov. 16th and talked to a Supervisor (Jane) and was told she would give me a discount on this order, however no one knows why my delivery has not been made.

Absolutely terrible experience! I ordered a same-day deluxe flower arrangement with a birthday balloon for my mother, only to be completely let down. First, I received no confirmation of delivery, so I called the company seven times over two days to get an update on the order. I was assured it would be taken care of, but what arrived was an embarrassing, disappointing mess.

Paid for expedited 4hr window and same day, both up charges, 5hrs later tracked and no delivery, started a chat off their website, they were like sorry couldn’t do the 4hr, did refund my money for the expedited but if you offer the service and I pay for it then you can’t do it, why didn’t you contact me? DO NOT RECOMMEND.

I ordered the rose and lily celebration. The order came just before noon as paid for, however, it did not come with the balloon and the roses. Looked to be weathered and dehydrated. Why charge for a balloon if it was not going to be delivered?

We placed an order for flowers to be delivered to a patient and family who just had a baby. We ordered the flowers many days before the expected delivery date which would be over a weekend. FromYouFlowers attempted to contact us (a business) over the weekend to verify the address because the address wasn't showing up on their maps. The home is new and I asked what level of effort they put into verifying the address and was told it didn't show up on the maps.

Purchased flowers to announce my pregnancy to my grandmother. Promised by Saturday. Didn’t arrive and got an email they’re scheduled first thing Monday AND they don’t have the flowers I chose, so they’re sending different ones. It’s 6pm on Monday so I email them stating I feel I’m entitled to a full refund since none of their promises were achieved. They responded saying “Per your request, we canceled your order and refunded you.” I never said I wanted my order cancelled. What a waste of time. I would’ve kept the order if there was no other option. They didn’t even confirm that was my decision.

Placed an order on 10/10 for a delivery date of 10/18, so mind you, an 8 day window to get this done. I didn’t order the flowers the day before or even the same day to warrant NO UPDATES, NO DELIVERY, and NO ANSWER AS TO WHY OR WHEN I SHOULD EXPECT MY DELIVERY. FromYouFlowers clearly don’t have reliable let alone competent florists working for them. What is the point of paying these outrageous delivery fees IF YOU CAN’T EVEN DO YOUR JOB. I’m livid-thanks for ruining my mother’s birthday! THANK YOU, FromYouFlowers!

You should be cautious and not expect your flowers to be delivered when using this 3rd part service, fromyouflowers.com. fromyouflowers.com seems to be a scam. I googled flowers near Henderson, NV 89015 and was directed to fromyouflowers.com - After reviewing the google rating of 4.4, I felt it would be reliable. I ordered on 10/09/2024 for delivery on 10/16/2024, received a confirmation email 10/16/2024"From You Flowers order #** was delivered". I called the mortuary 10/17/2024 am, they were not in receipt of the flowers. I called From You Flowers at 800-838-8853. spoke with Victor who confirmed delivery address and made up an excuse why the flowers were not delivered because of xyz, they would be delivered by 4 pm on 10/17/24.

Wish I can give this company zero stars. Order a funeral arrangement for my best friend's mother's funeral and they failed to deliver on time which I paid extra for. No communication from them, it was only after contacting them via the chat function that they admitted they were late, and could not confirm when the arrangement would be delivered. This was two hours before the funeral began, and is a huge service failure. DO NOT ever use them, PLEASE, PLEASE, PLEASE stay away. They only provided a refund after asking several times, as they had already messed up this day of sorrow for me and the family.

Purchased in-stock flowers 10/11/2024 to be delivered 10/14/2024. Got delivery confirmation. Emailed them 10/15/2024 (1 day after they were supposed to arrive), and they didn't give a reason why they weren't delivered, but gave a refund 10/16/2024. This was nice to get my money back, but does not give my sick Mother her flowers on her birthday, which is what they were for. They should've just continued to deliver them, along with giving a refund. Really bad customer service and satisfaction.

Really wish I would have found these reviews before ordering! Never again will I order from these guys. I ordered maybe Thursday for a morning delivery in Saturday (paid extra). It is 2:00 Saturday and the flowers are not there. The recipient is trying to leave (she’s at college) town go home to see her parents on her 21st birthday! If it can’t be done a call or email before Saturday would have been great, I would have called another florist! I am so disappointed right now!

I ordered flowers to be delivered on the day. They messaged me saying they would be late. Then they did that again. And again. And again. And a whole week passed. I had to end up getting a refund. I celebrate the prompt communication, but really bad experience.

I paid Fromyouflowers $100 to deliver a bouquet of flowers the same day. They claim they delivered the flowers. They did not! I filed a complaint with them, and they have ignored it. I got ripped off by this sham of a company. Do not trust them!

I paid for expedient time before 9:00 a.m. I paid extra for it it did not arrive by that time and when I called the person said that they wouldn't refund me the extra charge for the expedited time because it was going to be delivered before noon. here it is now noon and still no delivery and no refund coming for the expedited delivery that I paid for. The guy was rude about it also. I would never recommend this to anyone else because of how awful it is when you pay for something and you don't receive it and don't get a refund for it

At midnight I realized that I did like the artificial arrangement that I made for my dad’s memorial to hold his urn. I knew what I wanted, but at the funeral home it was over 400. I found the exact same arrangement on your site, ordered and they were delivered by mid afternoon. I paid under 200 though your site and pleased with the arrangement and quality of the flowers.

I elected to use fromyouflowers.com because of the guaranteed same day delivery. I placed my order on Monday 9/30 to send my mother flowers for her 80th birthday. She waited at home till 5pm, no flowers. Stayed by the door till 6:30pm, no flowers. I called and emailed customer service and was assured that the flowers would be delivered. No flowers on Monday. I called and emailed customer service again on Tuesday and was assured that the flowers would be delivered on Tuesday. For my inconvenience I was refunded $4.25. Again, my elderly mother waited till 6:30pm on Tuesday and again, no flowers. It is now Wednesday morning nearly 10:30 and still no flowers have been delivered. I will neither use this service nor recommend them to anyone who has a reasonable expectation of paying for flowers and actually having them delivered. Lesson learned. Stay away from fromyouflowers.com. Total scam.

I ordered 2 dozen red roses for my sister’s 80th birthday. She waited and watched all day for this birthday delivery, and it was NEVER DELIVERED! I would give this site zero stars if I could! I’ll never use this site again! Very disappointed and disgusted! My sister will only have an 80th birthday once, and she didn’t get my gift!!

Paid for flowers to be delivered to my wife for our anniversary. After, a local flower shop called my wife (not me). Then they texted my wife (not me) asking for me to call. The flower shop rep did hardly spoke English. They told me they could not complete my order for the price that I paid through Fromyouflowers.com and demanded more money. I told the flower shop not to complete the order. I then contacted Fromyouflowers. The service rep told me the flower shop was not supposed to contact me directly and was supposed to contact Fromyouflowers.

Flowers From You did fix the issue. They gave me a refund and a upgraded bouquet. I truly appreciate that they did that. However, this company really needs to ensure they vet their local florists. Somehow all these different florists across the country seem to follow the same practices. It is not fair for the Company to allow their florists to deliver substandard floral arrangements and expect the customer complaint department to deal with the aftermath. I appreciate the customer service. I apologize for flying off the handle. I was not easy to deal with. So thank you for fixing it.

Nothing I say can be any worse than what many others are saying. Guess I should have checked reviews before ordering from them for the first time. Not only were they a day late, but they sent me a confirmation they had been delivered when they had not. Then when they were finally delivered the next morning, missing my sister's birthday, today, 5 DAYS later, I received a resolution to my complaint STILL claiming they were delivered on the correct day! Not only that, they claim 24/7 service. Yeah, if you want to talk to a clearly overseas call center who doesn't even know what time zone your delivery is in and you still have to wait until the shop opens the next day. I would not even give them 1 star! DO NOT use this service! Oh, and I not only contacted then twice by phone, but by email and chat as well!

This is the first time I placed an order with you and you failed to provide a good service. I will NEVER EVER buy from you again. I placed an order and paid for expedite delivery to someone very special to us. They blatantly failed to deliver on time which screwed up the whole surprise. NEVER AGAIN.

The experience was horrible! I paid extra money for same day delivery and my wife didn’t get her flowers until the next day! The flowers did not look anywhere close to what it was advertised on their website! I think that they are misleading and they need to step it up! I’ll post the pics here and you all tell me what you think!

From You Flowers did issue a full refund to me after I posted my initial review. This shows integrity and that they care about their customers. However, I only added one more star to my rating, because the flowers never have bloomed, and I believe other potential customers need to be aware of the risk that they take when choosing this service over a local florist.

Literally if I could put 0 stars I would. It was complete false advertisement. I ordered $54 bouquet because it looked like it was exploding with flowers, no empty gaps, just full and beautiful all around…. Total lie. It was delivered in a skinny box and the flowers were netted like they were suffocated…. Literally looked like someone just pulled weeds out of a field, not pretty at all. So sad and pitiful to have said the grand total ended up being $88. FAKE NEWS. Beware and the delivery wasn't dropped to my mom like it should have been. They just handed it to a supervisor at Kroger and I ended up going to the store myself and demanding it be found. UPS was great at helping me verify it was at Kroger but the flower company said all they can do is reship it and it wouldn’t be until Tuesday delivery and couldn’t refund me anything unless it went missing again. But lo and behold I found it and boy I’m devastated and embarrassed.

I ordered flowers on Valentine's Day 2023 and they did not deliver, or say anything, till my friend told me she didn't get nothing, they then offered me a refund/store credit, I used the credit to order again, paid expedited shipping and they didn't deliver.

Do not order from this company! I ordered a birthday arrangement 8/27 to be delivered 8/30 (day before person's birthday). On 8/30 130p I called to inquire about the delivery and was told it’s in route and will be delivered by 6p. I received an email 537p stating they couldn't find a vendor to fulfill the order. Order was to be delivered today 8/31 (person actual birthday). 530 get an email the delivery was canceled. From You Flowers y’all suck!

This company is horrible! I ordered a premium arrangement, and this is what my mother received! Pictures are below. I was absolutely appalled at the bait and switch they pulled. This cost me $76 after delivery. I contacted them immediately and they offered a partial refund or a redelivery. I opted for the redelivery so that my mother could receive what she was supposed to. They assured me that she would receive a redelivery in the morning. By 3pm the next day, nothing had been sent. I contacted them again and they stated that it the redelivery was never processed because they "had an issue with the previous flower company" and needed to use a different company. But had I not reached out to them again, the redelivery wouldn't have been processed or done at all. I am very disappointed in this company. My first interaction with them was great but I realize now that was because I ordered a premade gift basket. Their flower side? Forget it!

I found this company online and used them because they offered next day expedited service. I was traveling and wanted my wife to receive her flowers at work before she left, thus the expedited fee. The flowers did not arrive and I asked for the company to contact the florist with my wife’s number so she could pick them up locally. They said they would and either they did not or the local florist did not fulfill the request. The chat with customer service just stopped responding when I ask them to contact my wife since the delivery address would need to be changed over the phone. I spent at least an hour trying to resolve this with chat and then just got ignored! Do yourself a favor and use a local florist. This guys are awful. Should have looked at the abundance of 1 star reviews before I relied on this joke of a flower delivery service.

Awful customer service! Paid for expedited service and same day delivery. They ended up doing UPS SHIPPING the flowers instead and they will now take 4 days - didn’t even ask if we wanted them shipped after paying for same day! They won’t even reimburse the fees for same day delivery and expedited fees. Their website even lies and says it’s out for delivery until you click on the ups tracking number which then shows the Monday delivery!!!

I live in Washington, DC. I found From You Flowers online (google). On a Wednesday (8/7), I ordered flowers for a loved one, which were to be delivered to a funeral home on Friday (8/9). I also paid for expedited shipping. This guaranteed that the flowers will be to the funeral home before 12 p.m. The flowers did not arrive to the funeral home before 12 p.m.; they were not delivered at all, and the family had already left the facility. I was given the option of redelivering the flowers the next day to an alternative address and offered a 20% refund. This is completely unacceptable, disappointing, and unbelievable! Disappointed is an understatement!

If I could give them a zero I would..... Do not order from this company. They show a beautiful large bouquet and send you a very small arrangement. Bait and switch! It ruined the whole experience and made a very bad impression.

Bought a deluxe bouquet for Aunt’s 80th birthday and received less than the “regular” bouquet. Embarrassed when a photo of this crap was sent to me. NEVER USE THIS COMPANY. I need a full refund and apology.

Updated on 07/30/2024: The company did refund my order in full and insisted on sending a 3rd arrangement. While I appreciated the refund and the suggestion to send another arrangement, I begged the supervisor I spoke with on the phone to communicate with the new florist, stressing that their arrangement needed to be truly remarkable to rectify this fiasco. Otherwise, sending another replacement that didn’t far exceed the previous poor deliveries would be pointless, and I would prefer to just accept the refund instead. However, the florist-designed arrangement did nothing to restore the situation or alleviate my embarrassment. The family sent me a picture of the bouquet, and while it was decent and an improvement from the two other poor deliveries, it lacked the elegance and sophistication I had originally paid for and did not reflect the price I paid.

I am soo sorry I didn’t see these reviews—they will only post the good ones on their website—what a dishonest horrible company!!! They delivered my friends bouquet not even at her door, but at the fence & they sat there 2 1/2 hours until I asked her if she got a delivery & she looked & saw the horribly wilted flowers in the hot Fresno, CA sun!! I paid 81.00 & some change for a big arrangement of wilted flowers!! I called & complained about it so they sent her a small—poor cheap quality flower arrangement—not even half the amount of flowers—looked like something picked from their garden—no buds—all opened poor quality flowers—not even arranged nicely!!! What a huge disappointment—never again will I order from “FROM YOU FLOWERS”!!!

Ugly arrangement. Looked nothing like the flowers I picked. I was embarrassed to send my Granddaughter this. It was a special occasion. It was an expensive mistake. I called and they gave me a small refund. I'm still out about $50..Plus the added stress and embarrassing situation. I had to explain that I did not order and sent pictures of what I did order...

1st time using this company and it will be my last. 1st time I have ever placed an order for flowers and in 8 hours they still have not been delivered. Very poor business practice. Customer service provides no helpful information. Will never use this company again.

I would not have a service charge. I understood that $2.99 was a fee for ensuring that the flowers would be delivered the next day. When I reviewed my account I saw that the $14.99 was not removed. I phoned 7/15/24, at 0800, and spoke with 'Sheena' (sp?). This person told me that I should have entered a code for free shipping. She went on to say that the $14.99 was a charge to ensure that I received the best flowers possible from the best florist!

If I could give a negative star review I would! DO NOT USE THIS COMPANY! I ordered an “arrangement” of flowers to be delivered to my wife at her office for our anniversary, I added chocolates and a stuffed animal to the order and paid for next day delivery. NOWHERE on their website did it say what the delivery method was so I assumed they contracted with local flower shops for their orders. I was wrong to assume. The “arrangement“ was delivered via UPS and was shipped from Kentucky to Georgia!!

Be aware from this company! We are ordering flowers (premium), big box of chocolates and five Happy Birthday balloons week before delivery day. They delivered small lethargic bucket without balloons and chocolate. Customer service offered refund for chocolate and balloons. Not acceptable service, stay away from this company!

Horrible choice to get sympathy flowers sent to a friend promised delivery paid extra for July 2 then told they couldn’t deliver them, was July 5th okay with an upgraded flower arrangement. Now it’s July 5th no delivery, no call, no email to say why it wasn’t delivered. I have given up and will never use this company again. Beware if you use them you have a 50/50 chance you will never get your arrangement

I should have read the reviews before purchasing through this business. I paid for expedited shipping as it appears many people do just to be told "well sorry we can't make it happen". Had I known they were going to just discard my delivery timeline I paid extra money for I would never have purchased with this company as the delivery was time sensitive. They offer next day delivery before 12:00pm to pull people in for the sale and just massively fail to deliver. This just seems like very manipulative sales techniques on their end.

If I could give a negative star I would, I placed a same day delivery order (placed it the night before) for my daughter's birthday. I paid for expedited delivery as well. The delivery time came with no delivery, and no notification. I called to find out what happened and was told that they could not deliver today, that they would deliver tomorrow. This really ruined a very important birthday gift for my daughter. When I asked for a full refund, the operator continually told me that it would be delivered the next day. Finally after several very insistent statements she agreed to a refund. The whole point is the lack of communication, and the refusal at first to issue the refund. Really poor service. Will never use them again.

I ordered the Birthday Care Gift Basket. I was very pleased with on time delivery. The candies and cookies were fresh! The different flavored popcorn was a big hit! Yummy! And Balloons!!! I had seen some negative reviews but I have No complaints!!

Ordered flowers for friend's birthday. Paid extra for same day delivery. Was disappointed flowers delivered looked not like advertised picture. Will never use this company again. Should have checked reviews first.

I ordered flowers for my wife to be delivered in the morning and even paid expedited shipping. But unfortunately the flowers came in late afternoon. Keep in mind that there were very important reasons and plans made that's why deliveries were requested to be delivered at a certain time. This company was not considerate enough to understand the urgency of the matter.

On 6/11/2024 I ordered flowers for my mom. Her birthday is 6/16. I never received any tracking information from fromyouflowers.com. When I called my mom on her birthday, I was shocked that she had not received her flowers. I called fromyouflowers.com only to find out that they were scheduled to be delivered on 6/17, when I had scheduled them to be delivered on 6/14. I told the young man that I wanted my money back and he wanted to haggle how much money he would refund to me. After going back and forth with him for several minutes, and my evil wicked side finally making an appearance, the young man was happy to give me a full refund. My mother ended up getting her flowers on 6/17, however they were completely dead... Go figure. I will not be ordering from this company any time soon!

After some emails back and forth, the company did finally give me a full refund. However, I wanted a quality product but that seems to be a thing of the past these days.

I ordered flowers for Father's Day to be delivered yesterday and they were not delivered. It was the only thing that could have uplifted the recipient and you RUINED Father's Day. Why would take orders you cannot fulfill. You are destroying plans and memories. It is so unfair for you to fail to keep a guarantee delivery expectation. This is the WORST EXPERIENCE EVER. You should not be in business. I wish I read reviews before trusting this site. I need a full refund. You really RUINED someone's surprise.

I’m very disappointed with the flower spray that has been delivered to the funeral of my friend. I ordered the Premium size but what we received was barely half the size. The composition was scarce. Nothing like the photo in the order. This is very disrespectful to the deceased and his grieving family. They proposed a 20% refund!!! The funeral was done. A refund can’t do anything for our emotional distress.

I have received a refund for my order. Thank you.

The company did make things right after a couple of days.

I purchased a Premium flower arrangement for my daughter's 50 Birthday which also included chocolates. It arrived at the end of the day, no chocolates, the flowers were the wrong color, the wrong types and the vase was totally different that the one in the photo and looked like it came from a thrift store. I paid $99.38 for the the flowers/chocolate and what they delivered like it was whatever the florist had left at the end of the day and they stuck them in a tacky vase without any arranging. They offered a refund for the chocolates and a 20% credit for the flowers. I'm insulted that they would try to pass such an inferior arrangement off for the stunning one I ordered and then offer me a 20% credit. I will never order from an online floral company again. I will go through a local florist who will make the the situation right. The first photo is the arrangement I ordered. The second is the order that was received. Pathetic!!

Very disappointing experience. I purchased flowers in advance for my daughter to receive on her birthday & they were never delivered; however I’ve been charged in full, no refund. I was never even notified that they wouldn’t arrive. This is the first year I’ve been away from my daughter on her birthday & I really wanted her to receive roses (which I always give her). A tradition is now broken. If I had been notified, I would have made alternate plans. I cannot recommend this site for any important events.

I had a horrible experience. The flowers were supposed to arrive on a certain date. They arrived three days later via UPS. They were wilted and looked terrible. I was humiliated. I asked for a refund Of the $70 they gave me $20 back. Worst customer service ever!!!

My wife order the roses and lily celebration to deliver to her mom for mother's day. The picture shows a full arrangement of flowers with about a dozen flowers and garnishments. We paid $61 for this expecting to receive what the picture showed. However, what arrived was 3 roses and a SINGLE lily for SIXTY DOLLARS. You could walk to Walmart and get a better arrangement for $10. On top of that the roses were drooping on arrival. I tried calling them twice and got no answer and when I disputed the charge they committed fraud by saying I got what I order because I didn't order the deluxe choice and I never contacted them. There is no indication that the picture is for the deluxe choice.

Flowers for Mother's Day cost $84 and died the next day. Petals were falling off roses when it was removed from the box. My Paypal account was hacked shortly after making payment to them as well. It was a nightmare to deal with. I 100% blame FromYouFlowers. Not an honest company.

I had a terrible experience, do not use them!!! I ordered Mother’s Day flowers with plenty of time and paid extra for them to be delivered over the weekend. On Saturday I received an email that delivery would be delayed until Tuesday. I received an email in Tuesday that they were delivered but they were not. On Wednesday I called and was told they would send another arrangement. No timeline was given and I was told I would not receive a confirmation email. These also were never delivered.

I had a bad experience with 1-800-flowers so I thought I will try FromYouFlowers.com. For starters I went through my order selection and it even let me know what was not available in the area. So I was shocked when the order confirmation came and it was being shipped via UPS not a local florist delivery. UPS was delayed in 84 degree weather and the order was not even close to what I ordered. I ordered seasonal bouquet flowers and they delivered red roses. It’s for a birthday not Valentine's!!!! This company is not worth your time or money.

No flower was ever delivered on time. Two days late and still no response. Contacted customer service four times. Totally Scam! Don't waste time and money! Don't waste time and money! Don't waste time and money!

I ordered a PREMIUM plant arrangement for my father-in-law's funeral. The PICTURE was a lovely saucer bowl full of beautiful green plants. It was serene and peaceful. I paid $58 for it. When we arrived at the funeral home I was disappointed and disgusted to see a 3 inch tall faux tree stump with 4 squished up little plants. I was mortified. When I called to make a complaint I was offered a partial refund. They refunded $8.06! That is an insult. They offered their apologies and they said the delivering florist also apologized. Do NOT use this company.

This will be the 5th time I send this with absolutely no reply. After this, I will take my complaint to the Better Business Bureau and other entities that will start looking at your business practices. This is not the first time I've had issues with your company. Order # **. I ordered a Fields of gold Mason Jar arrangement for my daughter's birthday to be delivered to school. I am very disappointed with what she received. It looks nothing like what I choose including no Mason Jar. The flowers are already wilting and the flowers came wrapped in a prefab cellophane flower wrapper. It looked exactly like flowers bought from a grocery store. They do not look like flowers from a florist. I will attach pictures so you can what I'm saying. Thank you for your time and attention to this important matter.

From You Flowers reached out to me first offering a 50% refund, which was kind but wasn’t actually 50%. I explained that, and they offered to include a $20 certificate for a future purchase. I told them no thank you, as I wouldn’t be using them again, and after that they fully refunded my purchase, which I appreciate very much. I updated my star rating as a result.

I ordered a bouquet of flowers for my mom's birthday, and everything arrived on time. But when I saw them, I was shocked; they looked nothing like the photo! There were far fewer flowers, much fewer. Note, I paid almost $100 for this bouquet, and they look like a bouquet worth $30 at most. This is terrible, I am very upset. Today is my mom's special day, and I will have to absurdly explain to her that this is not what I ordered for her. I do not recommend this store to anyone. And yes, they offered me a 30% refund to my card. That's nothing.

If I can give this, no stars, I absolutely would. I ordered a gift set from this company which I posted. Photos was expected for delivery on Sunday and got a plant that had nothing to do with the order that I placed then they also had told me they were going to reschedule Delivery three times and never delivered then also argued with me about getting my refund which they finally did. Do not recommend ordering from this company.

I purchase a plant for my Mother-in-law for Mother's day. I ordered on the 9th with delivery date on Mother's Day. The date was picked off of the calendar that was available dates. Today is 3 days after Mother's day and still no flowers. I was promised delivery on Mon no flowers, Tuesday no flowers and today no flowers. This is the 2nd time this has happened. I have requested my money back, they said I will receive my money in 1-3 business days. This is the 2nd time this has happened.

I used to Order flowers from here with no issues. But today what was delivered was awful, in horrible condition. I called and the lady, who was hard to understand said they could deliver new flowers in 2 days. Then I decided to chat with someone via the website to ask if they can deliver in the morning. It said it was a live person but she kept typing the same sentence over and over and had me waiting for 10 minutes. So I ended the chat and called again. I got a guy who was hard to understand and he said they couldn't ensure it would be a morning delivery (even though on the website you can pay extra for morning delivery). So I've yet to see what gets delivered on Friday. Now the other strange thing is that I initially ordered the flowers 2 days ago and today I received a fraud alert from my bank. Now I can't help but to think this may be connected. I will never order from here again.

Ordered 2 bunches of flowers to be delivered 5/4 and 5/11. The 5/4 were for a birthday on that day, but weren't delivered because it was a "rural area" but found it no problem on the 6th. Second order placed for delivery 5/11- since it was supposed to be a gift, nobody was home to receive it, so instead of leaving the item, they "didn't deem it safe to do so". To rectify it the COMPANY offered to have them re delivered 5/14- got a message 5/14 to tell me the florist wasn't available. Oh and I should mention this was not a last minute order. The orders were placed 4/13. I reported them to the Better Business Bureau where they fibbed and said I wanted no contact- I said no calls, not no contact! The only reason they are getting 2 stars is because they refunded the costs for both deliveries and orders. But Never again!

I wish I could choose zero stars. They Mother’s Day flowers 5 days late. I paid for a deluxe $160 arrangement but she received what looks like a $20 bouquet from Whole Foods. Customer service sucks. I called and used their chat bots at least 8 times, investing at least 5 hours. They lie. They wanted my mom to stay home for delivery during their window of 8-6 for all five days. Altogether horrible experience.

I ordered flowers for Mother’s Day and the bouquet delivered was 1/2 the size and not in the Mother’s Day vase that was pictured and with dead flowers in the bouquet. They offered a small refund but I still paid more for the horrible bouquet that was delivered. I would not recommend.

One star for delivering on time. Otherwise I would have given them 0. The premium flower arrangement delivered to my wife looked absolutely horrible. Half dead flowers stuffed into a small tiny vase. Her first response was “Did I do something wrong?”