fromyouflowers.com Reviews

Placed an order on 10/10 for a delivery date of 10/18, so mind you, an 8 day window to get this done. I didn’t order the flowers the day before or even the same day to warrant NO UPDATES, NO DELIVERY, and NO ANSWER AS TO WHY OR WHEN I SHOULD EXPECT MY DELIVERY. FromYouFlowers clearly don’t have reliable let alone competent florists working for them. What is the point of paying these outrageous delivery fees IF YOU CAN’T EVEN DO YOUR JOB. I’m livid-thanks for ruining my mother’s birthday! THANK YOU, FromYouFlowers!

You should be cautious and not expect your flowers to be delivered when using this 3rd part service, fromyouflowers.com. fromyouflowers.com seems to be a scam. I googled flowers near Henderson, NV 89015 and was directed to fromyouflowers.com - After reviewing the google rating of 4.4, I felt it would be reliable. I ordered on 10/09/2024 for delivery on 10/16/2024, received a confirmation email 10/16/2024"From You Flowers order #** was delivered". I called the mortuary 10/17/2024 am, they were not in receipt of the flowers. I called From You Flowers at 800-838-8853. spoke with Victor who confirmed delivery address and made up an excuse why the flowers were not delivered because of xyz, they would be delivered by 4 pm on 10/17/24.

Wish I can give this company zero stars. Order a funeral arrangement for my best friend's mother's funeral and they failed to deliver on time which I paid extra for. No communication from them, it was only after contacting them via the chat function that they admitted they were late, and could not confirm when the arrangement would be delivered. This was two hours before the funeral began, and is a huge service failure. DO NOT ever use them, PLEASE, PLEASE, PLEASE stay away. They only provided a refund after asking several times, as they had already messed up this day of sorrow for me and the family.

Purchased in-stock flowers 10/11/2024 to be delivered 10/14/2024. Got delivery confirmation. Emailed them 10/15/2024 (1 day after they were supposed to arrive), and they didn't give a reason why they weren't delivered, but gave a refund 10/16/2024. This was nice to get my money back, but does not give my sick Mother her flowers on her birthday, which is what they were for. They should've just continued to deliver them, along with giving a refund. Really bad customer service and satisfaction.

Really wish I would have found these reviews before ordering! Never again will I order from these guys. I ordered maybe Thursday for a morning delivery in Saturday (paid extra). It is 2:00 Saturday and the flowers are not there. The recipient is trying to leave (she’s at college) town go home to see her parents on her 21st birthday! If it can’t be done a call or email before Saturday would have been great, I would have called another florist! I am so disappointed right now!

I ordered flowers to be delivered on the day. They messaged me saying they would be late. Then they did that again. And again. And again. And a whole week passed. I had to end up getting a refund. I celebrate the prompt communication, but really bad experience.

I paid Fromyouflowers $100 to deliver a bouquet of flowers the same day. They claim they delivered the flowers. They did not! I filed a complaint with them, and they have ignored it. I got ripped off by this sham of a company. Do not trust them!

I paid for expedient time before 9:00 a.m. I paid extra for it it did not arrive by that time and when I called the person said that they wouldn't refund me the extra charge for the expedited time because it was going to be delivered before noon. here it is now noon and still no delivery and no refund coming for the expedited delivery that I paid for. The guy was rude about it also. I would never recommend this to anyone else because of how awful it is when you pay for something and you don't receive it and don't get a refund for it

At midnight I realized that I did like the artificial arrangement that I made for my dad’s memorial to hold his urn. I knew what I wanted, but at the funeral home it was over 400. I found the exact same arrangement on your site, ordered and they were delivered by mid afternoon. I paid under 200 though your site and pleased with the arrangement and quality of the flowers.

I elected to use fromyouflowers.com because of the guaranteed same day delivery. I placed my order on Monday 9/30 to send my mother flowers for her 80th birthday. She waited at home till 5pm, no flowers. Stayed by the door till 6:30pm, no flowers. I called and emailed customer service and was assured that the flowers would be delivered. No flowers on Monday. I called and emailed customer service again on Tuesday and was assured that the flowers would be delivered on Tuesday. For my inconvenience I was refunded $4.25. Again, my elderly mother waited till 6:30pm on Tuesday and again, no flowers. It is now Wednesday morning nearly 10:30 and still no flowers have been delivered. I will neither use this service nor recommend them to anyone who has a reasonable expectation of paying for flowers and actually having them delivered. Lesson learned. Stay away from fromyouflowers.com. Total scam.

I ordered 2 dozen red roses for my sister’s 80th birthday. She waited and watched all day for this birthday delivery, and it was NEVER DELIVERED! I would give this site zero stars if I could! I’ll never use this site again! Very disappointed and disgusted! My sister will only have an 80th birthday once, and she didn’t get my gift!!

Paid for flowers to be delivered to my wife for our anniversary. After, a local flower shop called my wife (not me). Then they texted my wife (not me) asking for me to call. The flower shop rep did hardly spoke English. They told me they could not complete my order for the price that I paid through Fromyouflowers.com and demanded more money. I told the flower shop not to complete the order. I then contacted Fromyouflowers. The service rep told me the flower shop was not supposed to contact me directly and was supposed to contact Fromyouflowers.

Flowers From You did fix the issue. They gave me a refund and a upgraded bouquet. I truly appreciate that they did that. However, this company really needs to ensure they vet their local florists. Somehow all these different florists across the country seem to follow the same practices. It is not fair for the Company to allow their florists to deliver substandard floral arrangements and expect the customer complaint department to deal with the aftermath. I appreciate the customer service. I apologize for flying off the handle. I was not easy to deal with. So thank you for fixing it.

Nothing I say can be any worse than what many others are saying. Guess I should have checked reviews before ordering from them for the first time. Not only were they a day late, but they sent me a confirmation they had been delivered when they had not. Then when they were finally delivered the next morning, missing my sister's birthday, today, 5 DAYS later, I received a resolution to my complaint STILL claiming they were delivered on the correct day! Not only that, they claim 24/7 service. Yeah, if you want to talk to a clearly overseas call center who doesn't even know what time zone your delivery is in and you still have to wait until the shop opens the next day. I would not even give them 1 star! DO NOT use this service! Oh, and I not only contacted then twice by phone, but by email and chat as well!

This is the first time I placed an order with you and you failed to provide a good service. I will NEVER EVER buy from you again. I placed an order and paid for expedite delivery to someone very special to us. They blatantly failed to deliver on time which screwed up the whole surprise. NEVER AGAIN.

The experience was horrible! I paid extra money for same day delivery and my wife didn’t get her flowers until the next day! The flowers did not look anywhere close to what it was advertised on their website! I think that they are misleading and they need to step it up! I’ll post the pics here and you all tell me what you think!

From You Flowers did issue a full refund to me after I posted my initial review. This shows integrity and that they care about their customers. However, I only added one more star to my rating, because the flowers never have bloomed, and I believe other potential customers need to be aware of the risk that they take when choosing this service over a local florist.

Literally if I could put 0 stars I would. It was complete false advertisement. I ordered $54 bouquet because it looked like it was exploding with flowers, no empty gaps, just full and beautiful all around…. Total lie. It was delivered in a skinny box and the flowers were netted like they were suffocated…. Literally looked like someone just pulled weeds out of a field, not pretty at all. So sad and pitiful to have said the grand total ended up being $88. FAKE NEWS. Beware and the delivery wasn't dropped to my mom like it should have been. They just handed it to a supervisor at Kroger and I ended up going to the store myself and demanding it be found. UPS was great at helping me verify it was at Kroger but the flower company said all they can do is reship it and it wouldn’t be until Tuesday delivery and couldn’t refund me anything unless it went missing again. But lo and behold I found it and boy I’m devastated and embarrassed.

I ordered flowers on Valentine's Day 2023 and they did not deliver, or say anything, till my friend told me she didn't get nothing, they then offered me a refund/store credit, I used the credit to order again, paid expedited shipping and they didn't deliver.

Do not order from this company! I ordered a birthday arrangement 8/27 to be delivered 8/30 (day before person's birthday). On 8/30 130p I called to inquire about the delivery and was told it’s in route and will be delivered by 6p. I received an email 537p stating they couldn't find a vendor to fulfill the order. Order was to be delivered today 8/31 (person actual birthday). 530 get an email the delivery was canceled. From You Flowers y’all suck!

This company is horrible! I ordered a premium arrangement, and this is what my mother received! Pictures are below. I was absolutely appalled at the bait and switch they pulled. This cost me $76 after delivery. I contacted them immediately and they offered a partial refund or a redelivery. I opted for the redelivery so that my mother could receive what she was supposed to. They assured me that she would receive a redelivery in the morning. By 3pm the next day, nothing had been sent. I contacted them again and they stated that it the redelivery was never processed because they "had an issue with the previous flower company" and needed to use a different company. But had I not reached out to them again, the redelivery wouldn't have been processed or done at all. I am very disappointed in this company. My first interaction with them was great but I realize now that was because I ordered a premade gift basket. Their flower side? Forget it!

I found this company online and used them because they offered next day expedited service. I was traveling and wanted my wife to receive her flowers at work before she left, thus the expedited fee. The flowers did not arrive and I asked for the company to contact the florist with my wife’s number so she could pick them up locally. They said they would and either they did not or the local florist did not fulfill the request. The chat with customer service just stopped responding when I ask them to contact my wife since the delivery address would need to be changed over the phone. I spent at least an hour trying to resolve this with chat and then just got ignored! Do yourself a favor and use a local florist. This guys are awful. Should have looked at the abundance of 1 star reviews before I relied on this joke of a flower delivery service.

Awful customer service! Paid for expedited service and same day delivery. They ended up doing UPS SHIPPING the flowers instead and they will now take 4 days - didn’t even ask if we wanted them shipped after paying for same day! They won’t even reimburse the fees for same day delivery and expedited fees. Their website even lies and says it’s out for delivery until you click on the ups tracking number which then shows the Monday delivery!!!

I live in Washington, DC. I found From You Flowers online (google). On a Wednesday (8/7), I ordered flowers for a loved one, which were to be delivered to a funeral home on Friday (8/9). I also paid for expedited shipping. This guaranteed that the flowers will be to the funeral home before 12 p.m. The flowers did not arrive to the funeral home before 12 p.m.; they were not delivered at all, and the family had already left the facility. I was given the option of redelivering the flowers the next day to an alternative address and offered a 20% refund. This is completely unacceptable, disappointing, and unbelievable! Disappointed is an understatement!

If I could give them a zero I would..... Do not order from this company. They show a beautiful large bouquet and send you a very small arrangement. Bait and switch! It ruined the whole experience and made a very bad impression.

Bought a deluxe bouquet for Aunt’s 80th birthday and received less than the “regular” bouquet. Embarrassed when a photo of this crap was sent to me. NEVER USE THIS COMPANY. I need a full refund and apology.

Updated on 07/30/2024: The company did refund my order in full and insisted on sending a 3rd arrangement. While I appreciated the refund and the suggestion to send another arrangement, I begged the supervisor I spoke with on the phone to communicate with the new florist, stressing that their arrangement needed to be truly remarkable to rectify this fiasco. Otherwise, sending another replacement that didn’t far exceed the previous poor deliveries would be pointless, and I would prefer to just accept the refund instead. However, the florist-designed arrangement did nothing to restore the situation or alleviate my embarrassment. The family sent me a picture of the bouquet, and while it was decent and an improvement from the two other poor deliveries, it lacked the elegance and sophistication I had originally paid for and did not reflect the price I paid.

I am soo sorry I didn’t see these reviews—they will only post the good ones on their website—what a dishonest horrible company!!! They delivered my friends bouquet not even at her door, but at the fence & they sat there 2 1/2 hours until I asked her if she got a delivery & she looked & saw the horribly wilted flowers in the hot Fresno, CA sun!! I paid 81.00 & some change for a big arrangement of wilted flowers!! I called & complained about it so they sent her a small—poor cheap quality flower arrangement—not even half the amount of flowers—looked like something picked from their garden—no buds—all opened poor quality flowers—not even arranged nicely!!! What a huge disappointment—never again will I order from “FROM YOU FLOWERS”!!!

Ugly arrangement. Looked nothing like the flowers I picked. I was embarrassed to send my Granddaughter this. It was a special occasion. It was an expensive mistake. I called and they gave me a small refund. I'm still out about $50..Plus the added stress and embarrassing situation. I had to explain that I did not order and sent pictures of what I did order...

1st time using this company and it will be my last. 1st time I have ever placed an order for flowers and in 8 hours they still have not been delivered. Very poor business practice. Customer service provides no helpful information. Will never use this company again.

I would not have a service charge. I understood that $2.99 was a fee for ensuring that the flowers would be delivered the next day. When I reviewed my account I saw that the $14.99 was not removed. I phoned 7/15/24, at 0800, and spoke with 'Sheena' (sp?). This person told me that I should have entered a code for free shipping. She went on to say that the $14.99 was a charge to ensure that I received the best flowers possible from the best florist!

If I could give a negative star review I would! DO NOT USE THIS COMPANY! I ordered an “arrangement” of flowers to be delivered to my wife at her office for our anniversary, I added chocolates and a stuffed animal to the order and paid for next day delivery. NOWHERE on their website did it say what the delivery method was so I assumed they contracted with local flower shops for their orders. I was wrong to assume. The “arrangement“ was delivered via UPS and was shipped from Kentucky to Georgia!!

Be aware from this company! We are ordering flowers (premium), big box of chocolates and five Happy Birthday balloons week before delivery day. They delivered small lethargic bucket without balloons and chocolate. Customer service offered refund for chocolate and balloons. Not acceptable service, stay away from this company!

Horrible choice to get sympathy flowers sent to a friend promised delivery paid extra for July 2 then told they couldn’t deliver them, was July 5th okay with an upgraded flower arrangement. Now it’s July 5th no delivery, no call, no email to say why it wasn’t delivered. I have given up and will never use this company again. Beware if you use them you have a 50/50 chance you will never get your arrangement

I should have read the reviews before purchasing through this business. I paid for expedited shipping as it appears many people do just to be told "well sorry we can't make it happen". Had I known they were going to just discard my delivery timeline I paid extra money for I would never have purchased with this company as the delivery was time sensitive. They offer next day delivery before 12:00pm to pull people in for the sale and just massively fail to deliver. This just seems like very manipulative sales techniques on their end.

If I could give a negative star I would, I placed a same day delivery order (placed it the night before) for my daughter's birthday. I paid for expedited delivery as well. The delivery time came with no delivery, and no notification. I called to find out what happened and was told that they could not deliver today, that they would deliver tomorrow. This really ruined a very important birthday gift for my daughter. When I asked for a full refund, the operator continually told me that it would be delivered the next day. Finally after several very insistent statements she agreed to a refund. The whole point is the lack of communication, and the refusal at first to issue the refund. Really poor service. Will never use them again.

I ordered the Birthday Care Gift Basket. I was very pleased with on time delivery. The candies and cookies were fresh! The different flavored popcorn was a big hit! Yummy! And Balloons!!! I had seen some negative reviews but I have No complaints!!

Ordered flowers for friend's birthday. Paid extra for same day delivery. Was disappointed flowers delivered looked not like advertised picture. Will never use this company again. Should have checked reviews first.

I ordered flowers for my wife to be delivered in the morning and even paid expedited shipping. But unfortunately the flowers came in late afternoon. Keep in mind that there were very important reasons and plans made that's why deliveries were requested to be delivered at a certain time. This company was not considerate enough to understand the urgency of the matter.

On 6/11/2024 I ordered flowers for my mom. Her birthday is 6/16. I never received any tracking information from fromyouflowers.com. When I called my mom on her birthday, I was shocked that she had not received her flowers. I called fromyouflowers.com only to find out that they were scheduled to be delivered on 6/17, when I had scheduled them to be delivered on 6/14. I told the young man that I wanted my money back and he wanted to haggle how much money he would refund to me. After going back and forth with him for several minutes, and my evil wicked side finally making an appearance, the young man was happy to give me a full refund. My mother ended up getting her flowers on 6/17, however they were completely dead... Go figure. I will not be ordering from this company any time soon!

After some emails back and forth, the company did finally give me a full refund. However, I wanted a quality product but that seems to be a thing of the past these days.

I ordered flowers for Father's Day to be delivered yesterday and they were not delivered. It was the only thing that could have uplifted the recipient and you RUINED Father's Day. Why would take orders you cannot fulfill. You are destroying plans and memories. It is so unfair for you to fail to keep a guarantee delivery expectation. This is the WORST EXPERIENCE EVER. You should not be in business. I wish I read reviews before trusting this site. I need a full refund. You really RUINED someone's surprise.

I’m very disappointed with the flower spray that has been delivered to the funeral of my friend. I ordered the Premium size but what we received was barely half the size. The composition was scarce. Nothing like the photo in the order. This is very disrespectful to the deceased and his grieving family. They proposed a 20% refund!!! The funeral was done. A refund can’t do anything for our emotional distress.

I have received a refund for my order. Thank you.

The company did make things right after a couple of days.

I purchased a Premium flower arrangement for my daughter's 50 Birthday which also included chocolates. It arrived at the end of the day, no chocolates, the flowers were the wrong color, the wrong types and the vase was totally different that the one in the photo and looked like it came from a thrift store. I paid $99.38 for the the flowers/chocolate and what they delivered like it was whatever the florist had left at the end of the day and they stuck them in a tacky vase without any arranging. They offered a refund for the chocolates and a 20% credit for the flowers. I'm insulted that they would try to pass such an inferior arrangement off for the stunning one I ordered and then offer me a 20% credit. I will never order from an online floral company again. I will go through a local florist who will make the the situation right. The first photo is the arrangement I ordered. The second is the order that was received. Pathetic!!

Very disappointing experience. I purchased flowers in advance for my daughter to receive on her birthday & they were never delivered; however I’ve been charged in full, no refund. I was never even notified that they wouldn’t arrive. This is the first year I’ve been away from my daughter on her birthday & I really wanted her to receive roses (which I always give her). A tradition is now broken. If I had been notified, I would have made alternate plans. I cannot recommend this site for any important events.

I had a horrible experience. The flowers were supposed to arrive on a certain date. They arrived three days later via UPS. They were wilted and looked terrible. I was humiliated. I asked for a refund Of the $70 they gave me $20 back. Worst customer service ever!!!

My wife order the roses and lily celebration to deliver to her mom for mother's day. The picture shows a full arrangement of flowers with about a dozen flowers and garnishments. We paid $61 for this expecting to receive what the picture showed. However, what arrived was 3 roses and a SINGLE lily for SIXTY DOLLARS. You could walk to Walmart and get a better arrangement for $10. On top of that the roses were drooping on arrival. I tried calling them twice and got no answer and when I disputed the charge they committed fraud by saying I got what I order because I didn't order the deluxe choice and I never contacted them. There is no indication that the picture is for the deluxe choice.

Flowers for Mother's Day cost $84 and died the next day. Petals were falling off roses when it was removed from the box. My Paypal account was hacked shortly after making payment to them as well. It was a nightmare to deal with. I 100% blame FromYouFlowers. Not an honest company.

I had a terrible experience, do not use them!!! I ordered Mother’s Day flowers with plenty of time and paid extra for them to be delivered over the weekend. On Saturday I received an email that delivery would be delayed until Tuesday. I received an email in Tuesday that they were delivered but they were not. On Wednesday I called and was told they would send another arrangement. No timeline was given and I was told I would not receive a confirmation email. These also were never delivered.

I had a bad experience with 1-800-flowers so I thought I will try FromYouFlowers.com. For starters I went through my order selection and it even let me know what was not available in the area. So I was shocked when the order confirmation came and it was being shipped via UPS not a local florist delivery. UPS was delayed in 84 degree weather and the order was not even close to what I ordered. I ordered seasonal bouquet flowers and they delivered red roses. It’s for a birthday not Valentine's!!!! This company is not worth your time or money.

No flower was ever delivered on time. Two days late and still no response. Contacted customer service four times. Totally Scam! Don't waste time and money! Don't waste time and money! Don't waste time and money!

I ordered a PREMIUM plant arrangement for my father-in-law's funeral. The PICTURE was a lovely saucer bowl full of beautiful green plants. It was serene and peaceful. I paid $58 for it. When we arrived at the funeral home I was disappointed and disgusted to see a 3 inch tall faux tree stump with 4 squished up little plants. I was mortified. When I called to make a complaint I was offered a partial refund. They refunded $8.06! That is an insult. They offered their apologies and they said the delivering florist also apologized. Do NOT use this company.

This will be the 5th time I send this with absolutely no reply. After this, I will take my complaint to the Better Business Bureau and other entities that will start looking at your business practices. This is not the first time I've had issues with your company. Order # **. I ordered a Fields of gold Mason Jar arrangement for my daughter's birthday to be delivered to school. I am very disappointed with what she received. It looks nothing like what I choose including no Mason Jar. The flowers are already wilting and the flowers came wrapped in a prefab cellophane flower wrapper. It looked exactly like flowers bought from a grocery store. They do not look like flowers from a florist. I will attach pictures so you can what I'm saying. Thank you for your time and attention to this important matter.

From You Flowers reached out to me first offering a 50% refund, which was kind but wasn’t actually 50%. I explained that, and they offered to include a $20 certificate for a future purchase. I told them no thank you, as I wouldn’t be using them again, and after that they fully refunded my purchase, which I appreciate very much. I updated my star rating as a result.

I ordered a bouquet of flowers for my mom's birthday, and everything arrived on time. But when I saw them, I was shocked; they looked nothing like the photo! There were far fewer flowers, much fewer. Note, I paid almost $100 for this bouquet, and they look like a bouquet worth $30 at most. This is terrible, I am very upset. Today is my mom's special day, and I will have to absurdly explain to her that this is not what I ordered for her. I do not recommend this store to anyone. And yes, they offered me a 30% refund to my card. That's nothing.

If I can give this, no stars, I absolutely would. I ordered a gift set from this company which I posted. Photos was expected for delivery on Sunday and got a plant that had nothing to do with the order that I placed then they also had told me they were going to reschedule Delivery three times and never delivered then also argued with me about getting my refund which they finally did. Do not recommend ordering from this company.

I purchase a plant for my Mother-in-law for Mother's day. I ordered on the 9th with delivery date on Mother's Day. The date was picked off of the calendar that was available dates. Today is 3 days after Mother's day and still no flowers. I was promised delivery on Mon no flowers, Tuesday no flowers and today no flowers. This is the 2nd time this has happened. I have requested my money back, they said I will receive my money in 1-3 business days. This is the 2nd time this has happened.

I used to Order flowers from here with no issues. But today what was delivered was awful, in horrible condition. I called and the lady, who was hard to understand said they could deliver new flowers in 2 days. Then I decided to chat with someone via the website to ask if they can deliver in the morning. It said it was a live person but she kept typing the same sentence over and over and had me waiting for 10 minutes. So I ended the chat and called again. I got a guy who was hard to understand and he said they couldn't ensure it would be a morning delivery (even though on the website you can pay extra for morning delivery). So I've yet to see what gets delivered on Friday. Now the other strange thing is that I initially ordered the flowers 2 days ago and today I received a fraud alert from my bank. Now I can't help but to think this may be connected. I will never order from here again.

Ordered 2 bunches of flowers to be delivered 5/4 and 5/11. The 5/4 were for a birthday on that day, but weren't delivered because it was a "rural area" but found it no problem on the 6th. Second order placed for delivery 5/11- since it was supposed to be a gift, nobody was home to receive it, so instead of leaving the item, they "didn't deem it safe to do so". To rectify it the COMPANY offered to have them re delivered 5/14- got a message 5/14 to tell me the florist wasn't available. Oh and I should mention this was not a last minute order. The orders were placed 4/13. I reported them to the Better Business Bureau where they fibbed and said I wanted no contact- I said no calls, not no contact! The only reason they are getting 2 stars is because they refunded the costs for both deliveries and orders. But Never again!

I wish I could choose zero stars. They Mother’s Day flowers 5 days late. I paid for a deluxe $160 arrangement but she received what looks like a $20 bouquet from Whole Foods. Customer service sucks. I called and used their chat bots at least 8 times, investing at least 5 hours. They lie. They wanted my mom to stay home for delivery during their window of 8-6 for all five days. Altogether horrible experience.

I ordered flowers for Mother’s Day and the bouquet delivered was 1/2 the size and not in the Mother’s Day vase that was pictured and with dead flowers in the bouquet. They offered a small refund but I still paid more for the horrible bouquet that was delivered. I would not recommend.

One star for delivering on time. Otherwise I would have given them 0. The premium flower arrangement delivered to my wife looked absolutely horrible. Half dead flowers stuffed into a small tiny vase. Her first response was “Did I do something wrong?”

False advertising, poor quality and customer service. What they advertise on their website and what they deliver are completely different. I ordered 2 bouquets for Mother's Day, and they looked so sad, disappointing, and different from what I purchased. You reach out to them about your order and they just give you a small credit to "fix" it. First picture is what was advertised and second one is what was received. Total scam! Horrible overall!

I strongly recommend using a different online florist. We paid for flowers to be delivered on May 11, the day BEFORE Mother's Day. We received emails that they were coming, but they were not delivered until the day AFTER Mother's Day. Two days late. And when they came, they were left on our porch in the 90+ degree weather. They were not packaged with anything to keep them cool or wet. The stems were dried out, with nothing to keep them moist at all. I wouldn't call them a bouquet. I will include a photo of what they were supposed to be and what they were. We asked for a refund and they were only willing to give a 30% discount. This is a crime. And really spoiled Mother's Day. If I could, I would have given them ZERO stars.

I live in another state from my mom and for Mother’s Day I thought it would be a good idea to surprise my mother with flowers being delivered to her. I was in a rush but now I know I won’t make the same mistake with buying from this company. I had put the date to be delivered by May 11 which I understand Mother’s Day weekend is a hassle but they still haven’t arrived and it is a couple days after. Next time I know to read the reviews before I buy from a scam place. I did call and they told me they would have them delivered the same day I called but I guess not. Don’t waste your time.

My order was completely refunded which was nice, it's a shame my first email about my disappointment wasn't taken seriously. I wouldn't have felt the need to escalate my dissatisfaction publicly.

I've been experiencing so many issues with this service in my last few orders. The below is all from my most recent order: 1. They failed to deliver on the date I specified, again. 2. I reached out to them, and the tier-1 support used a random name (the chat window says I was chatting with **, but she introduced herself as YYY). Excuse me? 3. I asked for a supervisor. He promised a redelivery the next day and offered a 50% partial refund. I received an email confirmation with the refund amount and it was only $18.20 for the $49.99 product I ordered (fees and taxes excluded). 4. I was not happy with how what they told me and what they actually did were different, so I asked them just to cancel it for a full refund. They said it's now canceled and also they'd sent me an email confirmation, but I never received it.

This company claims they do same day delivery, but they actually cannot guarantee that when you order! they reach out to local florists and if no one can fill your order for that date, they don't tell you until you call them. I ordered on a Sunday for Monday delivery. When my order was not delivered by 4:30, I called and they told me that no local florist could fill it that day. It's a good concept but the website, communication, and support are absolutely terrible. I was trying to avoid using a big service like Amazon, but for reliability I'll have to next time.

This was the worst flower company I ever ordered from. What I ordered for $72 was worth $30. It came in a small box. I have sent to emails to this company along with photos and no response at all. I will never order from this company ever again. Wherever I can leave a review or not recommend this company I will. This was something special for my daughter. She was a first time mother -and the flowers were horrible. Photos show what I ordered and then what I got.

Horrible service! Guaranteed my Mother’s Day flowers would be delivered 5/11-5/12 this past weekend. I asked my mother if she’d received them - and she hadn’t despite my account saying they were on 5/11! They checked with their vendor and they said it wouldn’t be there until Tuesday! 5/14/24! Quick to take your money and guarantee delivery dates! I was and am still upset. It was too late to order from elsewhere.

Horrible floral delivery and product! I ordered flowers for Mother's Day for my mom who lives out of state. Flowers arrived a day late. I overlooked that but my sister sent me photos of the flowers. They were wilted and you couldn't even tell what flowers they were from photo. The size was 1/2 the arrangement. I am embarrassed and shocked this company is still in business. When I called to complain they offered 20% discount. I said, "No, these flowers look like someone dug them out of the trash 2 weeks ago." They offered 30% discount.

Absolutely horrible experience with fromyouflowers.com! Wish there was a zero rating. Ordered Mother's Day Flowers for my 93 year old mom two weeks in advance. They were to be delivered the Saturday before. They didn't arrive-I called and was told different excuses (no weekend delivery-really?). They said the flowers would arrive on Monday, which didn't happen. The next available delivery date was May 21st! I have never experienced such shoddy service/no service in my life.

If I could leave 0 stars I would. This company is an embarrassment! I ordered flowers to be delivered for Mother's Day and I never received them and when I called the company they tried to blame the lack of delivery on high volume!! I understand that this is a high volume holiday but a courtesy email should have been sent if there was going to be a delay. And trying to get a refund back? Absolutely impossible. The agent refunded me the wrong amount and when I called back to get that fixed I was told it would take 1-3 business days before they can issue another refund!! Absolutely horrible. Would never recommend even to my worst enemies.

Attached are pics of what I ordered vs what was received. They did refund me 25%, but I feel like this was a bait and switch tactic. I am very disappointed and will not be ordering from this site again.

Zero stars. Mother's Day flowers never were delivered. Home all day! Terrible company. My son had to ask for a refund. Never use them!!! Unbelievable. Zero customer service & what a joke of a company!!

I ordered my Mom flowers for Mother's day and paid the extra fee to have them delivered the next day. It has been 5 days and she still does not have the flowers. They keep giving me every lame excuse.

I ordered flowers for Mother's Day. I was told the arrangement I first chose was not available, so I assumed local florists were used, as I had had this issue on other sites. The day I ordered was May 4, and asked for delivery on May 10. I was charged a weekend delivery charge, even though Friday is a standard working day. So, on Friday, after not hearing from my mom that she received the flowers, I checked the delivery status, and found they were actually coming by UPS, not a local. Then, there was a delay notice, caused by weather, and a new date of delivery for May 13. The tracking info showed they had been received May 10 in early am hours at OKC, the final destination hub.

I ordered a 72.00 flower order to be delivered May 11-12, mother's day. Flowers never arrived. Contacted to request money back and they insisted mother's day was "all week", ummm no it's not. Supposedly the florist didn't have the flowers to do the arrangement. No one contacted me to let me know or offer a replacement. They just took my money and waited for me to contact them. Requested a refund. They said it will be back in my account within 3 days. I guess we'll see.

Terrible. Just dreadful. Ordered Mother's Day flowers a week in advance. On Mother's day I checked the status of the delivery at 3PM...No delivery. 5pm...No delivery. Contacted support. They said wait til 6pm. Well, 7PM..No delivery. This was a special day for me and it was important for them to deliver these flowers to my mom. It's now 10pm and no delivery and I don't think they will get delivered at all. Their contact support was quick to get ahold of but are clearly outsourced to another country so all I got were generic copy and pasted answers rather than a sympathetic person. Oh yeah...the day after I ordered the flowers my emails were FLOODED with spam messages from them. Search "flowers" in your email and you'll see probably 50 emails from them. Terrible cheap website and marketing. They did offer a full refund, but that won't solve the ruined day. Will never use again.

I will never EVER buy from this site again. I waited the entire day to have the flowers that I ordered be sent to the individual and that excitement turned into disappointment when they arrived. All you guys do is steal people's HARD EARNED money and send them crap of what you guys call flowers. I want a FULL refund for the flowers that were given to me. Not a 20% nor a 30%. I don’t want any $10 credit either. I bought flowers for $90+ and the flowers that were given weren't even worth $20. I will warn anyone and I mean anyone who even thinks of buying from you guys! If I don’t get the flowers that I ordered sent or a full refund, I will be reporting you guys!! Have a great day RUINING PEOPLE'S DAY TODAY AND EVERY OTHER DAY!

I recently ordered flowers from this website with high hopes of delighting a loved one, but unfortunately, the experience left much to be desired. Upon receiving the bouquet, it was immediately apparent that the flowers were of subpar quality. The blooms were wilted, discolored, and appeared to be past their prime. Not only did the flowers fail to meet my expectations, but they also fell short of the standards one would expect from a reputable floral service. It's disheartening to invest time and money into a gift only to be met with disappointment.

If I could give zero stars I would! A disgraceful company. Ordered a bouquet of flowers on Thursday May 9 2024 to be delivered on sat or Sunday for May 13. Said in transit. Still on phone with them. Said the arrangement I ordered was out of stock and they couldn’t deliver anything to next Wednesday, 3 days after Mother’s Day. Disgraceful. They never emailed me or called me. NOTHING. And now having a hard time getting them to refund my money.

There was no disclosure that Mother's Day flowers that I sent to my MIL were to be boxed. They were advertised as though they were florist arranged and delivered. I purchased a mylar balloon as well, and again, no where did it indicate that it was not a standard balloon. It was a small balloon on a stick in the same box delivered by UPS. Flowers were shorter than pictured, half the quantity and the vase had to be arranged by the recipient. I also sent Mother's Day flowers to my mother and scheduled a day earlier, by 4pm on Mother's Day (day after scheduled delivery date), they still were not delivered. I was refunded only 15% of my original purchase price and there was still no guarantee they would be delivered on Mother's Day. Stopping the delivery or getting a full refund was not resonating with the customer service rep and was not entertained. Still waiting on the delivery of the second order. Very dissatisfied and extremely disappointed.

I thought I was ordering from a local florist. Got slammed into this site. The flowers were very below standard. Delivered from UPS.. They were warm to the touch as I took them out of a box and put the bouquet together. Petals were coming off in the box, and as I put them into the vase, more came off. It was embarrassing in front of my wife. $85 dollars for the worst bunch of flowers I have ever spent.

The organization is an absolute scam. I ordered a 115 dollar arrangement for Mother's Day. It was initially marked as delivered when nothing was received. I contacted customer service and threatened to report them for wire fraud. They subsequently delivered an arrangement that was several days old based in the appearance of the flowers, no candy or balloons and gave me a $35 credit. Total scam and a huge disappointment for my wife and daughter. Save your heartache and don't use them.

Ordered three arrangements for my wife and our mom. Two of the three were a 1/3 of the size advertised and half the flowers were dead. The third arrangement never showed up. Called the delivering florist who was of little help and extremely rude. So we called Fromyouflowers.com and got a complete refund.

Do NOT order from FYF. I ordered my mom what I thought was a beautiful bouquet of flowers for Mother’s Day, and when she sent a photo of what she received, it was COMPLETELY different. I spent $75 on flowers that looked like a $10 bouquet from a grocery store. I reached out to the company and they sent me a measly $11 refund. I’m so upset I did not do my research or look at reviews before placing an order through this website.

I am very pissed off. I ordered flowers earlier today and they said that they would be delivered either today which is the 13th or tomorrow which is Mother’s Day. I checked my email and around 8 PM it said that they were delivered and I am at work this weekend which is why I couldn’t pick them up and give them to my mom locally. It said they had been delivered and I had my mom go check. She could not find them anywhere so I called customer service and this guy said they could deliver them on Monday a day past Mother’s Day. This is a scam. Do not buy them.

I wished I could have read these reviews before ordering flowers for Mother's Day. I wouldn't have ordered and definitely would not order again from them. I see the resolution to all complaints is the same and nothing is done to improve their service. I requested a new arrangement be sent to my Mom to make-up for the missing and dead flowers, but their excuse was "your arrangement is no longer available to deliver." I asked what is available and they repeated their sincere apology and did not agree to re-send new flowers. Therefore, I requested a full refund. So, on Mother's Day, Mom got dead and missing flowers and I have to wait 1 to 3 business days for a refund. Embarrassing!!! (Look around the arrangement received, if you can call that arrangement vs the bouquet I paid for.)

Horrible company to deal with, notice said flowers delivered, must have been a different house as doorbell cam shows nothing. Called for refund, given run around. My wife ordered, she def can't call but they won't help us get a refund as I'm just her husband. Transferred to supervisor, they never answered the line. Left on hold after being told I'm being transferred over. Go with a different company that doesn't use an Indian call center with no customer service skills. I'm her representative and against ADA law not to help her through me.

Beyond disappointed. I had great experiences before but this time was as if I received the reject bouquet from the grocery store that no one wanted. Flowers were wilted and the leaves were diseased and browning. The lilies will bloom after all the other flowers have died within the first 24 hours I received the bouquet. I have previously ordered from “FromYouFlowers” many times, and this is the first time I have been beyond disappointed with the arrangement and the delivery of bouquet I ordered.

Update: a representative reached out to me and were much better to work with than the original phone call I made. They have resolved the issue and I did receive a full refund and my mom will receive flowers late but she will still receive them. Thank you.

"We Guarantee the Florist Arranged Flowers will be Delivered Today!" This isn't true. They send flowers in a box that my mother had to vase herself. Don't waste your money. Sad customer service as well.

I ordered flowers for my mother, 20 stems of tulips, and when she received them they were slimy and rotten. Only a few of the stems had blooms on them. The others were falling off already or rotten. I demanded a refund, I paid $72 for them and From You Flowers offered me $15. I told them that wouldn’t do so they offered me 50% of what I paid. I will never use this company again. I buy flowers for my mom, who lives 2000 miles away and I expect to get what I paid for. This company is a fraud.

If I could give a zero I would. I ordered 3 Mothers Day Bouquets and paid for the deluxe version. The arrangements looked beautiful on the website. I paid $65+ for each bouquet. But what I ordered is not what was delivered. What was delivered was embarrassing! They were much smaller, a lot less stems than depicted in the website; the bouquets were awful. I, both, called and emailed. Over the phone, I was told they would redeliver by Mother's Day. However, via email, I was told they could not redeliver and I was only offered a $6.39 refund for one, $9.28 refund for another, and $13.93 refund for the third (15%, 20% and 30% respectively). I requested a full refund if they could not deliver what I paid for. I have not heard back photos of what was order vs received attached.

I ordered an arrangement that was to be delivered to my boyfriend's mother at work on a Friday. Online, it says deliveries to businesses will be completed between 9AM and 5PM. Around 4:30, I got concerned that the online tracker was still showing that nothing had been delivered. I tried to call customer service to make sure that it would be delivered before 5PM, but all they said was it will be delivered as soon as possible. By 5:45PM, I was concerned that the item had not been delivered because the recipient's workplace closed at 5:30. I called back and customer service just told me it will be delivered the next day. I said that it could not be delivered at that time because the office would be closed and all she said was "oh." I asked for the florist's phone number to see if I could retrieve the item myself.

I ordered flowers for Mother's Day a week in advance. No authorization or notification of a delivery date change to the day after Mother's Day. They offered no solutions or explanations as to why this happened. Unacceptable!! BUYER BEWARE!!

I ordered these for my mother on Mother’s Day, they arrived the next day (shipping was good I suppose) but the roses were terribly wilted and brown, further more they were supposed to send 18 roses, they only sent 16. The quality was absolutely terrible for the $80 I spent, it would be terrible quality if it had cost $20. They only offered me a 25% refund when I told them about the flowers, I would never buy from this place again.

I purchased a bouquet of flowers online from this company for my daughter for Mother's Day. She sent me a photo today of the flowers she received and they were NOT like the photo of it on the company's site. I contacted the company and they are only refunding me a small amount of the purchase, not even half. I will never purchase flowers from them again. First photo is what is shown on the company's site and what I paid for. Second photo is what my daughter actually received.

I ordered flowers to surprise my best friend in another state for her very first mother's day. I paid for it to be delivered same day and made sure that she would be home to receive these flowers. I then got a message stating they were delivered and I checked with my best friend and she had received nothing at all. I called to see what was going on, customer service was absolutely horrid. No one could get ahold of this so called delivery driver because it was outside of their regular hours of service. Nobody knew a time the flowers would be delivered, it was absolutely horrible and now I have to figure out how to surprise my best friend for her first mother's day with something else quickly. I will never shop with this company again.

If I could leave no stars I would! I paid $70 for a beautiful arrangement and they sent my mother in law a pitiful arrangement that looked NOTHING like what I ordered. Not even one flower the same. I could likely get the same arrangement in a grocery store for $20. DO NOT ORDER WITH THIS COMPANY!

Unfortunately, the flowers have still not arrived after 3 days even though I ordered a same day delivery. I was emailed the next day, after the the delivery date, and notified that the company was not able to deliver, with an apology. I was promised a delivery for the next day. Again, an email was sent the next day asking for the address again. Day 4 and the flowers have still not arrived nor was I reimbursed for the same day delivery charge as promised. Phone calls, emails, etc. did not support me. Terrible service!

The worst experience trying to buy mother's day flowers ever! I tried to review and change an online order on their clumsy website and my $50 order was tripled and deducted from my linked PayPal account WITHOUT AUTHORIZATION! Now I have to fight with PayPal for resolution until May 29th. The flowers customer service lady got annoyed with me because I couldn't understand her "english". NEVER use this service unless you like to lose money and have nothing to show for it.

Sent wilted and dying flowers to my sister's funeral. Offered a small percentage credit. Used today to order Mother's Day flowers and they raised the price of the arrangement $20 mid-order! Then had the nerve to send an email that they would offer free deliver on my $45 order that started out as a $10 order with my prior credit.

Where do I start? I ordered 2 dozen red roses that was accompanied by a teddy bear and chocolates. I received 1 dozen of multicolored roses. This particular order was for my grandmother birthday and Mother’s Day. I reached out to customer service to see what happened to the other dozen of roses, and not only that why were they multicolored. They refunded me $12.00 as if that isn’t the taxes and delivery fee. I was also given a coupon, and promised a replacement order that never made it to my grandmother. I will never order from this site again.

This is a really disgraceful business, full of untruthful commitments. They promise same day delivery which is completely untrue. My order for a special birthday delivery on May 4th was not delivered and is now stated to be scheduled for delivery on the 7th - maybe! I will never use these people again - even for my funeral!

Flowers are usually time-critical… now our kids don’t have flowers for prom, and they’re 2 days LATE, and won’t be here for prom! From you flowers offered 10% off, of flowers AFTER the event. What good is ordering flowers with TWO DAYS before an event if we still don’t have them. My boyfriend also used them for flowers for me, and in 24 hours a $75 bouquet was dead. Poor customer service that barely spoke English. I’m going viral with this. All around, horrendous. And the other reviews show it too.

Ordered a bouquet and a vase and stuffed teddy bear for my granddaughter who just got home from the hospital. The delivery proof pic was the UPS guy’s shoe on the ramp of his truck. No flowers in the photo. The flowers were dead and moldy. When I sent a photo that my family sent me, I forwarded it to the retailer. They offered me a 30% refund, then a 40% refund! I told them NO LESS THAN 100% since they were disgusting. They finally agreed after I said I’ll contact my CC company. I would not recommend them. I included pics of what they looked like vs what they SHOULD have been like.

Ordering from this company is a real hassle. I went to the site and ordered, all pricing was shown upfront, right up until the "pay now" screen, where it suddenly was $18 more, with no explanation! I've had this happen a few times, until I got sick of dealing with the bait and switch mode of business. My experience has been that the price you are quoted will never be honored at the end, and it's very hard to compare prices. They are not at all transparent.

I paid extra to have the flowers delivered early next day, it took them 2 days and 3 attempts to deliver the flowers... so the flowers were not at the location that should have been for event. When I ask them why the followers couldn't be delivered to the 2nd location they said driver will not deliver and will give us no reason! wow Insult to injury the flowers looked HORRIBLE, nothing like the pictures... then they offered me 2 credits but will only honor 1 credit refusing to admit they offered 2 credit even though I have the emails. NEVER USE THEM AGAIN.

I suppose this is a global business, I ordered two dozen red roses and the recipient send me a picture of multi color roses. I found it very strange. Seems like the site has no control over what is being ordered.

While it wasn't an easy or happy experience, Fromyouflowers did their best to make it right, they saw the problem and made it right. Most companies wouldn't, so I appreciate that.

I was sent some tulips for my birthday by my son who is in the Army. The flowers were cut and bundled together and placed in a vase with no water. Needless to say, the flowers wilted and died within 3 days, even though I followed the enclosed instructions. I emailed the company with photos and they told me the sender has to initiate the complaint. I told them that I wanted to spare them the embarrassment, and from this response, I doubt this company wants to resolve any issues or provide any compensation. I have informed my son and he is extremely disappointed at such service: especially to the servicemen of this country!!

Ordered a Christmas centerpiece and it was gorgeous. I then ordered one arrangement for Seattle and one for Henderson, NV just a few weeks ago. I was shocked at how cheap and ugly they were compared to my $80 price. I saw both delivered orders and I was embarrassed at how bad they looked. I complained about the second one, received a 30% discount and an apology from the florist. What I would have preferred is the name of the florist so I could avoid ever buying from them again and the online florist to do a better job of vetting their subcontractors. Will never use them again!

The flowers were finally delivered after 7pm. This was after paying for morning delivery. The customer service was awful. They kept telling me to wait one or two hours and call back.

At what point does a company not learn from their mistakes? I too (like many others who have posted below) were promised flowers on a certain date and there was no communication and no delivery. When I called up I was given a $3.00 credit. Their website advertises same day flowers - that's false. Never should've trusted this site - from now on I'll stick to getting the flowers locally.

I was happy to find same day delivery but was then disappointed. I paid for the flowers to be delivered before 12 PM. That didn’t happen. The picture of the flowers that I chose was not the look that was delivered. As you can see the beautiful bouquet in the picture is not what was delivered, very disappointed, the final cost just added insult to injury.

Ordered and paid extra for Saturday delivery for a sympathy gift. They never delivered it. No update from company. When I called they said it could be delivered 4 days later! Unacceptable. They did refund my money.

I ordered a bouquet of light pink roses as a congratulations gift for my daughter. I paid expedited fee for next-day shipping on top of the service fee they already charge. Rather than being delivered by a local florist directly to my daughter they were shipped via UPS. UPS left them in the office of my daughter's apartment building, at 5:02 p.m. on a Friday.

Jennifer **

I was a bit concerned after reading the reviews however, it was perfect. I chose the two dozen roses with the personalized photo on the vase. I placed the order on 4/17 for 4/18 delivery. Everything was perfect!

I ordered flowers from this company. They sent dead flowers, I contacted them to rectify this situation, they stated they would resend the flowers the following day. That did not occur and I contacted them and they acknowledged they would; obviously they did not. No new flowers, just the dead ones, no refund to my account. $71 for dead flowers.

On April 12, 2024 I ordered flowers to my wife to celebrate our wedding anniversary and my order was placed apparently with no problems. I requested flowers to be delivered on April 14 and the system accepted and charged my debit card. Until here no problem. On April 13 at night I received email from "Fromyouflowers.com" telling me that they WERE NOT able to deliver my order but they could do it on April 15 (after my anniversary). I can not understand how they WERE not able to deliver if date was still April 13! But anyway I did not need my flowers to be delivered on day after my anniversary! So I did not receive the service they promised and charged me. I requested full refund and they did. I am very disappointed with this service.

The arrangement was delivered late and was much smaller than what I ordered and paid for. I PAID EXTRA $$ for a larger arrangement, and the one that was delivered was barely as big as the smallest example photo. Extremely disappointed in the site and the local florist. I'll add reviews on both sites where I can. Photos attached. Their example was full - couldn't see ANY flower stalks.

Thanks to this company, my mom's birthday flowers did not get to her on time. I paid for a date for them to be delivered and they were not only one, but two days late. On the second day - after the delivery window of 9-6 p.m. - the flowers still had not arrived so it was going into day 3 of a delay. Customer service gave me the run around saying: "Please rest assured, your order is out for delivery and will be delivered soon." Maury said, "That was a lie." There were no other specific details as to why there was a delay or anything, so I asked for a full refund. I've ordered flowers from other companies for years and have never seen this before. I would not recommend them, especially for a specific occasion.

One-star for delivering on time but the quality and size of the flowers were well below expectations. I couldn't believe it was a "Large" bouquet; it was about the size of a small bouquet from Trader Joe's for 10x the cost. Then they started wilting after just two days. There are plenty of other flower delivery services. Avoid this one.

I ordered a $90 arrangement and paid extra to ensure that it was delivered within 4 hours. 4 hours later I received an email saying it had been delivered. An hour after that I called the recipient and they HAD NOT BEEN DELIVERED. When I called they told me that it would be rescheduled for tomorrow. I live in the 6th largest city in the USA so it had nothing to do with a "rural area".

The roses I received looked nothing close to the bouquet I received. Additionally when I emailed to speak with someone I never received correspondence back. This shows me they do not care enough to even respond to my inquiry asking about the discrepancy between the picture and what I received.

Paid more money for flowers to go to the office of the where the recipient would be on Valentine's Day. They sent the wrong flowers a day early when the recipient wasn't even there. When I complained they said that was when they could get the flowers there and offered no compensation for the situation or the wrong flowers.

We ordered flowers for a funeral. I called to ensure they could deliver the flowers requested in the day requested and paid a expedited fee because it was the next day. They said they could deliver. I ordered the flowers online. However, 2 hours before the funeral, they called to say the flowers could not be delivered. It was a stand of flowers to be in the front of the church. They offered to deliver it to the deceased parents at a 20 % discount. We missed having flowers for the front of the church. Why would send the parents a standing arrangement of flowers? No offer to send a small bouquet to the family. They were only concerned about the only and preserving the order. I finally had them consent for a smaller bouquet for the family but we felt bad because the family was counting on it flowers. So we bought peace lilies on the way to the funeral. This did not bring peace in the day we needed it. I would not trust this service.

I ordered flowers that were never delivered. The customer service rep refunded $3 of a $19 delivery fee. I ordered flowers that had to be delivered today because my niece's senior oboe recital is being held tomorrow in another city and I wanted her parents to bring the flowers to her. The flowers were never delivered and the customer service rep refunded $3 of a $19 delivery fee. The flowers I ordered and trusted this company to be delivered never arrived.

This was the most unprofessional and disappointing experience. My flowers were never delivered. I had the most disappointing experience with FromYouFlowers. I placed an order for flowers to be delivered on April 10th, but they were never delivered. Not only was I left without the arrangement I had ordered, but the lack of communication from the company was incredibly frustrating. I reached out multiple times to inquire about the status of my order but received no response. I strongly advise against using From You Flowers for any floral needs. Their lack of accountability and disregard for customer satisfaction is appalling. I will be taking my business elsewhere in the future and will make sure to share my negative experience with others to prevent them from going through the same ordeal.

I was expecting more roses as was in picture but the bouquet they send didn't have enough roses (wasn't like pictures). Wasn't happy with that, it was not what I was expecting. It wasn't the same flower from the picture they post.

This a PSA…. Buyer beware! DO NOT EVER ORDER FLOWERS FROM “Flowers for you”. I ordered flowers for my mom’s 70th birthday. Spent almost $100 and this is what was delivered. 1st pic is what I ordered and pic 2 is what was delivered! I call them and requested them send a new bouquet of what I ordered and the florist REFUSED to send a new arrangement. In all fairness I called them Flowers for you and requested a refund and they are supposed to refund my money. Ordering from online flower sites is not the people sending the flowers. They farm it out to a local florist who send crap. You are better off calling a reputable local florist in the recipient’s area. Just a little Buyer beware. FYI.

Horrible customer service, unable to make changes to order per customer service for an order that won’t be delivered for 4 days. Reason it is already processed even though I have not received tracking information. Will never use this company again, thought I was using 1 800 Baskets.

I order a flower arrangement for my First Lady after the passing of her father. The flowers came on time however, it did not look anything like the picture. Our church came together to get the biggest arrangement and the flower arrangement was so small. When I saw it, I was embarrassed. She was grateful so I never mentioned anything to her, but to put so much money into a flower arrangement and to get nothing what I pictured was very disappointing. I would have been better off going to Giant. Very disappointing! Never again will I be ordering from this site!

Recipient sent a photo of the arrangement and it was missing two of the flowers that made up the colors of the arrangement. No yellow Daisies or blue Delphinium like in the picture. Just sad looking white Roses and white Daises. Super sparse and looked like it was put together with minimal effort.

I ordered flowers from this company for my friend going through surgery. I received an email saying the flowers were delivered, but when I asked her if she received them she said she did not. I called the company and they refunded the same-day delivery charge of $3.25 and said they contacted the florist to redeliver the flowers. My friend eventually received them the next day, but they were not the flowers that were shown in the picture and look like a cheap, knock-off version. I feel that I have been scammed. Not worth the $62.97 I paid for them.

I ordered a bouquet for my daughter and paid extra to have there before noon, she is a teacher and the flowers arrangement is going to be a day late!!! Her birthday is today 4/3 not 4/4!!!! I’m so upset with this company. I will do everything to stop people from buying from this company! The disappointment and sadness this has caused is breaking my heart!

I placed a order for a flowers to be delivered to my job for a coworker who grandmother had passed. I paid $62.00 for my order. I placed the order around 8:30AM. it arrived around 1:15pm. What arrived and what I order was completely different. Nothing about what was delivered was correct. The card was handwritten which I am not upset about but I am mad about is the fact the spelling was incorrect on the card. The arrangement that was received wasn't even worth half of what I paid for.

I would not recommend ordering from this place. I ordered flowers for my mother for Easter and they came in a box from UPS that she had to put together. My mother is old and has dementia and is not able to cut flowers and put them in the vase. On the website they make it seem like that's how flowers were delivered - in the vase already arranged. I have never had flowers that I paid for been delivered like this before and then when you go on their website you can't even leave an honest review because they monitor their reviews and only post the good reviews. I paid $75 for a bunch of flowers to come in a box.

What was shown on the website is not what I got. I attached the pictures of what I ordered ($49.99 -no delivery fee included yet) versus what was received. I emailed them but was only refunded $8.50. I don't recommend.

Don’t use this company, they never delivered the flowers for my friend that passed away to the funeral home. Very disappointing and extremely mad because I wanted this flowers for my dear friend. Worst experience.

Paid a decent price for flowers. Also paid for same day delivery then my order was never delivered the same day. It completely ruined the point of me buying flowers. Now I'm still waiting for them to show.

I accidentally placed an order with these people for my mother for Easter. I did not realize it was the same company that did this to my mother at Christmas. The big difference, she will NOT be receiving her Easter gift until after Easter. She at least got something, not what I ordered on Christmas Eve. Shame on me for not paying attention. But shame on them for knowingly taking my money and immediately coming back with the same day refund. And the information that said flowers (which were at florists discretion) will not arrive until Monday hopefully.

Terrible place. They don't even know how to find your house number that you listed on your order stating it doesn't exist. Customer service representatives are talking with broken English. You can barely understand what they talking about, not willing to help at all.

Absolutely horrible!!!! My grandma's sister passed away and I wanted to get her a pretty bouquet. What she got looks like they found the flowers on the side of the road. Buyer beware!!!! They receive an F- in my book!!

Update - I have since spoken with a supervisor and feel this issue will be addressed properly. I will not, however, recommended this company to anyone.

I believe I might of gotten scammed. I ordered bouquet to be delivered same day. Received a message saying it was delivered. There was nothing. When I called to speak to someone. They “called the florist and there was no answer” but they can’t give the florist number or names. I should’ve done more research. This is completely ridiculous and unprofessional. All anyone has had for me is they will get back to me upon further investigation. So sad and unprofessional. So disappointed. Almost 60 dollars for WHAT?!?

I ordered a colorful spring plant collection for $75. Though the order came in a timely manner it was nothing close to what was pictured and promised. There was a ton of greenery and the only blooming item was an African violet. It looked like a funeral arrangement.

I am extremely disappointed with the service provided by FromYouFlowers. I placed an order for flower delivery to celebrate a wedding anniversary and paid an expedite fee for morning delivery before noon. However, the flowers had not arrived by 1 pm, so prompting me to initiate an online chat to inquire about the delay. The customer service representative apologized for the delay and informed me that they had rescheduled the delivery for as soon as possible, aiming for before 2:30 pm. Additionally, they promised to refund the expedited fee as compensation for the delay.

Order flower earlier today for my daughter's birthday, paid to expedite delivery. Waited after 5 hours and I had no calls, no emails, called customer service and they apologized and promised to deliver the flowers and made a change of delivery address. Waited until 4:45pm. Again, no delivery no email. Waited for about 8 minutes to be switched to a supervisor to let me know they reached out to the local florist and delivery was going to be at 5 pm, it was 4:58pm, and they still had no contact with the local florist. This is very disappointing, and unacceptable. Please think twice before ordering from this site. Little to no communication from them whatsoever. They don't do what they say.

This is my 2nd terrible experience with them. 1st one, my flowers did not show up and it wasn't until 9pm I got refunded. Today flowers did not come as promised and I had to fight for my refund. I paid 75.00. Finally got refunded and they still delivered. I went to a flower shop on my own and ordered 58.00 worth and the bouquet is double the size of the one from fromyouflowers finally delivered! Extremely disappointing. If I wouldn't have gotten a refund, I certainly would be filing a complaint and on the phone with them. I got 3 roses, little vase, and 6 unopened lilies. TERRIBLE!

I ordered sympathy flowers to be sent to my sister due to our father passing away. Paid for same day got an email that evening saying they couldn’t deliver that day. They never came the following day either. When I called they lie and tell you it will be delivered. Told them I want a full refund. They tried to offer 20% refund and a $10 gift card. Told them to put me on with a supervisor who tried to lie some more. Finally was told I’d be given a full refund. Still waiting on the confirmation email.

The flowers delivered didn't arrive same day as promised. The vase of flowers delivered the next day were a mere shadow of those in the picture on this company's website - one sunflower instead of three, three mums instead of nine, etc. I even paid for an upgraded larger bunch. When the recipient sent me a picture of what she received, I was humiliated to have her think that is what I selected. It made me look cheap and uncaring. This was a HUGE occasion in the recipient's life and I was embarrassed. I will never use this company again. Wish I could leave zero stars.

I ordered the "serenity & bliss" flower arrangement for a loved one recovering from major surgery. I was ripped off. The delivery did not resemble the picture. The flowers used were not the ones listed. There were no pink roses, no stargazer lilies but there were cheap white daisies. I complained to co. Next day they sent a different arrangement. Still no stargazer lilies. A couple of magenta colored roses, not pink. I will never ever deal with this co. again. Huge disappointment and waste of money.

Beautiful arrangement and the price was very affordable for the designer work. Had a very pleasant experience using this company and it was great, the arrangement of roses were beautiful, and the delivery was done exactly on time! Thanks a lot!!!

I ordered a premium bouquet for $69.00. My in-laws instead received the equivalent of a regular bouquet which was $20.00 cheaper. There were supposed to be at least one dozen white and pink roses, instead there were about three pink ones. Instead of a very full bouquet, they received a skimpy one. I wrote a lengthy complaint and sent a picture of what was received. They only reimbursed me $10.45. A similar thing happened at Christmas where a bouquet I sent was supposed to have red roses and had none which was embarrassing when I visited my hostess. At least then I was reimbursed the proper amount and was given a $15.00 certificate. I am extremely disappointed with this company.

When the floral arrangements we pre-ordered for the public memorial service for our fallen trooper had not arrived by the time we specified, and no emails with any updates to our order had been received, customer service was contacted. After 8 minutes on hold while the employee contacted the local contracted florist, we were informed they would not be able to fill our order. We were offered the florals to be delivered the next day to the home of the deceased, which was not the reason the floral arrangements were ordered, and for security reasons, that was not an acceptable alternative. We requested an immediate refund and were assured it would happen, then had to scramble to have a local florist emergency-fill the order.

I would rate fromyouflowers.com minus 10 stars if that were an option. I placed the order for flowers yesterday morning for delivery today by 12:00 noon, for which I was charged an extra $7.99. The flowers were to be delivered to an office building that closes at 4:00 PM to someone who is having surgery tomorrow --- delivery today was a must. When the flowers still hadn't been delivered by 1:00 PM today, I called From You Flowers, provided my order# to the automated bot, was told no such order# exists. When I was connected to a customer service rep (Chad), I was told there's never a guarantee on the delivery date and time, he couldn't promise me the flowers would be delivered today, he couldn't tell me when they'd be delivered. So pretty much when they get there, they get there.