fromyouflowers.com Reviews

On Jan 20, 2026 I ordered a bouquet for Valentine's Day. I ordered a bouquet of 24 red roses for $85.00. What I got was 3 red roses and the rest were wilting pink mini roses. Also stuffed in there were flowers? picked from a field. What I got was not even close to what I ordered. They gave me a 30% credit but it should have been 100%.

Ordered 3 dozen roses, a bear, chocolates and a vase for wife for valentines day. Flowers arrived but no bear or chocolate. Called customer service number and got a guy that I can barely understand. Last time I will order from these guys!

I ordered a Deluxe Valentine’s bouquet for $79.99 and was disappointed with the overall experience. I was charged $79 for what appeared to be a standard one-dozen rose arrangement. The bouquet delivered looked significantly smaller and less full than the photos shown on the website for the Deluxe option. The marketing images show a much fuller arrangement, but the actual product looked closer to a basic one-dozen bouquet. For $79, I expected something much closer to what was advertised. I order chocolate also and they didn't deliver. Overall, the product did not match the expectations set by the website, especially for the price paid.

They can tell you mixed reviews but I can tell you they might be good and if you deal with them I hope you don’t go through what I did because there is nothing they can do to fix it and when I called them they acted like it was not a big deal. They thought giving my money back and sending free roses would fix it but that won't fix it.

Have ordered from this company many times. Usually very dependable delivery and good quality flowers. Once again this year, I ordered another 3 dozen roses plus bear and chocolates for my wife. Order delivered on time and flowers were beautiful. However, the chocolates sent had an expiration date on the box that stated “best by 12/2025”. Obviously not edible. I understand mistakes happen, but very underwhelming help through their chat. Waited 10 minutes between answers from rep. Did refund cost of chocolates, but really diminished the overall quality and impact of gift.

This is the WORST company. Do not use them! Send flowers and Chocolate-Covered Strawberries to a friend in Florida. Flowers arrived in OK condition. Chocolate-covered strawberries had all the chocolate melted off. The strawberries were all mushy and warm. Totally disgusting. She had to throw them all out. I asked them to resend to my friend, packed in dry ice, but the company refused. Tried to refund me 20.00 out of the 130.00 I paid. Yelled at them so much that they gave me a 40.00 refund. I should have been refunded the whole amount for the embarrassment and hassle. Save yourself the aggravation and find another company when sending flowers or food. See phone below. It speaks for itself.

Just another offshore customer service rip off. This is a $80 embarrassing do it yourself kit not mention for Valentine's day or someone you care for. After being on the phone for one and one half hours I received an email telling me no refund will be given.

We ordered one of the valentine's packages that they had a promotion on. We also ordered a custom photo vase ($14.99) as well. We received the package delivered today. However, the flowers were not fresh and damaged; many leaves were wilted. We expected a imprint photo on the plastic vase or something like other websites did with imprint photo vase or cup. Unfortunately! We just got a print photo paper of our uploaded picture separately. It was not worth it paying for extra custom photo vase. I would not recommend this place if you really wanted something done right.

The flowers are always fresh, beautifully arranged, arrive on time and gorgeous! The arrangements always match the pictures provided on the website and the website is very easy to use. I can always rely on Fromyouflowers for any occasion!

The arrangement I ordered for my sister’s birthday arrived right on time and in perfect condition! It was even prettier than the pictures on the website. The local florist in Dandridge, TN did a beautiful job with this order! I have never been disappointed when using From You Flowers!

The 2nd young man I dealt with was extremely helpful and professional. I’ve been told by my recipients that the flowers are always beautiful and last a long time. I enjoy the ease of ordering online and the quality products purchased.

***I don't recommend using this company*** Very disappointed with the arrangement I ordered. I upgraded the size of the flowers and was disappointed with what was sent. Also, the variety and colors of the flowers were disappointing. I ordered the flowers from the pretty picture on their website and what was sent was not the same. Very upset with the flowers!!!!

They’re alright. Been using them for years. I love the convenience, speed, and delivery, but I don’t like the fact you might not get what you ordered. From what I have experienced, it seems they use third party florists to fulfill the orders. These florists may or may not have the flowers you ordered in stock. They try, but out of the 50+ orders I’ve made over the years, at least 10 of them were not remotely similar to what I ordered (different flowers, different vase, different colors). Beautiful and high quality still; just not what I ordered. I take time to order exactly what I want so, it is disheartening when different flowers are delivered, but I also understand they prioritize the delivery over strict order accuracy.

There was a mix up with the flowers. I put the old address. For Your Flowers made it right and the flowers were delivered to the right address. They were very polite and professional, and met my needs.

Dec. Arrangement was very skimpy, not at all what I ordered. Sent Joe ** and Nancy ** Jan 28th, just received photos of the delivered flowers. Not all what I ordered. Have photos!!! I'm very disgusted. My money you received was at full value but you sent a inferior arrangement, not what I ordered or paid. I'm very disgusted. My money you received was at full value. But you sent a inferior arrangement, not what I ordered or paid for. Not on either order is acceptable!

Flowers that were delivered didn't even look like the bouquet on the site. I ordered a medium size it looked like it was the smallest one. I was honestly embarrassed after the delivery. It looked like a child put it together. Disappointed doesn't cover it.

Ordered the Pastel Floral Sympathy Standing Spray on February 1, 2026, for a funeral on February 5, 2026, for 9:30AM. Their reply was "we delivered the arrangement!!!' It was delivered 48 minutes late. The funeral had already started so arrangement was not delivered in time to be displayed at the funeral. It was embarrassing and hurtful. Do not order from these people ever!!!!

Flowers were old and wilted! I reported it to the company and they only offered a 30% refund. I'll never go with them again. Cheap, and wilted. Not worth a dime. My friend was very saddened by my surprise birthday bouquet. I am so embarrassed by such a poor quality product going to my best friend.

I ordered a nice Felix bouquet for my niece, I paid almost $70 for the whole thing. When she showed me the picture of what she received, I was very disappointed. I called the company and they tried to give a $10 refund. I will never shoot from them again.

Pleased, do not order flowers from this company. I ordered flowers a week ago and they have not been delivered. Customer service apologizes profusely but after 3 calls I have given up. I got a refund of $11. I paid $75 for the flowers. There is no integrity with this company.

My sister's memorial service took place on a Sunday and we ordered flowers well in advance. The flowers were never delivered and no phone call was given to let us know. We paid fees for everything from delivery on a Sunday to expedited service fees. When we called to complain they wouldn’t connect us to a manager or supervisor, then they kept asking what our relationship to the person we wanted flowers delivered for even was. I guess my dead sister wasn’t a response they thought was acceptable. This service sucks.

Ordered flowers a week before a funeral. Flowers were never delivered. Called company from the funeral home to try and get them delivered before the service was over. Received no help- there either. Will never place an order with them.

The flowers were beautiful and all of them were perfectly bloomed, not a wilted one in the bunch. The delivery was completed at a decent time and the delivery driver was nice. I would order again and have many times.

I ordered the beautiful Lily & Rose Celebration for my aunt which was Pink Asiatic Lilies, Pink and Red Roses, Purple Waxflowers and Alstroemeria and I picked the Premium version which was supposed to be 14"H by 12"L. What she received had 3 red roses, 2 red and white carnations and 1 sprig of lilies with some baby's breath. I understand that there could be some substitution, but this was not in any way the arrangement I ordered. The local florist you use does not do quality work, and I paid for the premium version which I could have gotten grocery store flowers for less than half the price that would have been nicer. As a result, you have lost me as a customer.

This was the worst experience. I paid for a beautiful arrangement just for the recipient to end up with three little flowers and stems. I called them and they explained. They apologized and would send new flowers tomorrow. That never happened. I called again and they said, "Sorry the flowers will get there the next day." What a scam.

Corporate fraud, their entire website is fraud. They dont have anything that's pictured, they don't even know if the florists do. They send some crap that looks nothing like the picture at all. And if you order a huge arrangement. They enjoy screwing you and send something tiny, they offer rush delivery you pay extra for but still deliver when they feel like it. This corporate owned is nothing but fraud, it's disgusting they are allowed to do this and aren't shutdown, I'm not the only one they've screwed, it's all over online. They've taken thousands of customers' money to only keep screwing them over.

I picked out a beautiful flower arrangement and paid a good price for it, but what showed up for my Aunt's birthday was a bouquet that I could have sent from Stop N Shop for $40 less. There was no happy birthday sign or banner or bow. The vase was ugly it would have been better if it was in a glass. There was not one flower that matched any of the flowers that were in the original bouquet that was picked out and ordered. If my original bouquet was not available I should have been called or emailed not just given a supermarket bouquet. I should have only been charged for simple basic bouquet. Totally dissatisfied.

This was a birthday surprise for a special friend. Last year, we went to Paris and were not able to visit Versailles. This bouquet reminded us of a beautiful trip to Paris. I only had the picture of the bouquet online. She never sent me what it actually looked like, but she was very happy1.

The experience is always pretty good. The only thing is that it costs 299 or 199, where you get it delivered before 12 o'clock for whoever you're sending your flowers to, and a lot of the times, it doesn't do that. But overall, I would definitely recommend them. They are very quick, efficient, convenient, and they have beautiful flowers.

I've used From You Flowers before. This time, I ordered a wreath. They've done it right in the past, but this time, they left off the ribbon. I would use them again, even though they send short stands. There's also no way you can put a comment or ask for a larger one on their website. I would think if I chose the largest flower or wreath arrangement, they would use a larger stand instead of the short stand. But the arrangements are beautiful. Everything else is fine. That's why I use them.

I've been using From You Flowers for a long time. I liked it because it was a good segue to use local florists without having to know who the local florist is, because I send flowers not just in my local neighborhood, but to people all over the state. My purchasing experience has been super easy. There's always a good option of different pricing tiers. You can get the same thing with a basic versus a really nice upgrade, or something with a keepsake. The site's super easy to use as well.

When the occasion arises to purchase flowers for any reason, for years I have always turned to fromyouflowers.com. The selection is always abundant and varied. Due to volume purchasing power, fromyouflowers.com always offers pricing that is agreeable to me and generally, consumer friendly. The service is impeccable. Flowers have always been delivered on time. And if, there is some reason to contact fromyouflowers.com, I am always confident that I can speak to a live person to assist. In the current environment, fromyouflowers.com is outstanding and a company I am pleased to transact business with.

Fromyouflowers was a referral from my little brother. I liked their arrangement and making a purchase on the website was easy. I got an all-white rose bouquet and the price was reasonable. Overall, Fromyouflowers is a good reference.

I got two different arrangements from FromYouFlowers, which was my first experience ordering from them. I was in rehab at the time and decided to buy myself and my roommate flowers. Navigating the site to find what I was looking for was perfect. The checkout process once I selected my arrangement was easy. The flowers are beautiful. I got two dozen roses on one and a dozen and a half on the purple ones, and they're absolutely gorgeous. They were delivered on time as well, and they lasted for quite a long time. I really appreciate that. I can't tell how many compliments we got for the flowers. I would definitely recommend using FromYouFlowers.

✔️Ease of Online ordering. ✔️Order, Shipping, Delivery Notifications. ✔️Freshness/Quality of Flowers. My friend loved her Fresh Flowers, & texted me a photo of them after putting into a vase she had! After I received the delivery had been made notification, I waited a while before calling her, and when she hadn’t said anything about the flowers I asked if she had gotten ‘the delivery at her front door’ — her husband opened their front door & the box was there! She said they go in+out through their garage… SO letting me know it was at their front door was VERY HELPFUL!! Thank you, CherylC

I’m very disappointed!! I specifically requested that the flowers be delivered on January 23, as it is my sister’s birthday. The flowers were delivered on the 21st!!! Since I did not receive what I paid for, I’m requesting a full refund!

If I could give 0, I would. Bad communication. I ordered a sympathy arrangement to be delivered to a church 1 week before the event. The company emailed me the day of the event that it could not be delivered. I don't check my email every single day. By the time I get to it, it was 3 days late and the company sent another email that the flowers had been delivered to the same address, which is the church. The company could easily call or text me since I provided my cell #. I don't even know if the church will contact the family or not. Don't order from this company!!!!

Always a pleasant experience! I have used your company to order flowers for my mom for many years. She lives in an assisted living community, and the delivery has always been on time and never an issue as to where to deliver. Thank you so much for your service!

Worst company to order from!! Don’t do it! Four days later and they still didn’t deliver the flowers I ordered. Argued with countless people. Didn’t offer a discount after arguing to not refund me my money. Took four days, seven customer service representatives, and a lot of time to still not have my money (have to wait for refund) and not have the flowers delivered. AWFULLL EXPERIENCE.

I Googled how to order flowers for someone last-minute out in California. I liked FromYouFlowers' variety of flowers and colors. I did everything online, and everything was fine. The site was very easy to navigate. What I got was something for a birthday. I added a balloon, but that was it. The recipient said they're very pretty. I'm very happy with it. It was a good experience. I would order from FromYouFlowers again.

I've been ordering from FromYouFlowers.com for a year. Easy web navigation, easy checkout process, and helpful staff. I work for a large nonprofit organization and if a family member of one of our staff passes away, we send flowers. We have a standard arrangement that we send. It runs just under $100. The color palette of that particular arrangement, which was lavenders and purples, seemed to be the most calming and conveying of condolence that our organization tries to put forth. I regularly take advantage of the free card message card that comes with it. When I needed to change the location of a delivery, they were very helpful and took care of everything I needed.

I had two orders. One for fruit basket and one for flowers basket and both delivered without any issues. The company stayed in touch with me until delivery. They sent quality products that my niece and granddaughter enjoyed. I will use them again. Good job.

I ordered online a birthday arrangement for our daughter. I liked that your examples were beautiful but did not cost as much as some other sites. My daughter sent us a photo of her arrangement and it was the same vase, the same ribbons, and the same bright colors as I had seen originally. The entire process was easy and very satisfying. Thank you~.

The order was easy to place. It arrived on time. I got a pic of the arrangement and it was beautiful! It was easy to order. And I was happy with the order.

The flowers that were delivered to my Mother In Law looked nothing like the bouquet I ordered. The one I ordered was sophisticated, modern with pinks and green. The one delivered was old fashioned with dark purples and no cactus. I upgraded to the premium bouquet and I do not feel like that is what I received. I doubt I will order through you again, I am truly disappointed.

I've been ordering from FromYouFlowers.com for years. They're my go-to preferred flower place. I have many addresses in there. I use them for everyone. There are flowers for every occasion. If it's a birthday, they'll give you specific birthday ones. They have this flower arrangement that looks like a birthday cake and it's flowers. They have one that looks like a bear. They also have those flowers that last three years. I bought them for my mom, and I have one too.

Honestly, I am very disappointed. I ordered a flower arrangement for my mother’s birthday, and throughout the entire day she never mentioned receiving anything, which I found odd. Later that evening, I reached out to ask if she had received a delivery. She told me that when she arrived home from work, there were flowers left on a bench outside the house near the public sidewalk. There was no note included indicating who the flowers were for or who they were from, which left her confused and unsure whether they even belonged to her.

I received a Christmas gift basket of fruit from a friend. Upon arrival, it was rotten to the point of being mushy. If all the fruit being rotten wasn't enough, half the contents were missing. Nothing but a complete runaround from what they call customer service. RUN, don't walk away from this horrible business!

DO NOT order from this place. They DO NOT deliver the flowers that you order and pay for. I paid for expedited delivery (3 days in advance of delivery date). They never arrived despite me calling 5 times. I would NOT recommend.

The agent that assisted me today was excellent. Kind and knowledgeable and took the time to investigate an issue. From You Flowers has the beautiful arrangements, gift baskets and other items that brighten everyone's day. But most of all it is the customer service agents that make me coming back. Thank you for being so thoughtful, professional and kind.

Ordered flowers that was suppose to be delivered in 1 day. 5 days later not only late but not even close to what I purchased. Customer service is a joke to send me a coupon for my next order. I would never use them again. Total scam

Upgraded to Largest bouquet, looks like cheapest, very very few orange roses - nothing like the photo and I will not be using your services again. I was unimpressed & it was a 50th birthday & very disappointing.

I was to pick up the flowers at the shop. Instead they delivered to my place. I drove to the shop to find out it was already delivered . Very disappointment. I wasted gas and my time. No one called me and asked any question.

Don’t pick expensive flowers. Pick whatever is the cheapest options because no matter what you pick, it’s not going to match. Not satisfied with the arrangement. Not even close to what I picked. Will never use this service again.

I bought the Premium Festival of Flowers from this company for my wife. The pictured bouquet I ordered was full of colorful flowers. I paid over $70 for the Premium bouquet. What I got was a a vase with about 6 flowers that was filled at my local Shaws with the price tag of $10 still in the arrangement. I was in shock at the fact I paid 7 times the price of what I could have picked up myself. Do not buy flowers from this business as what you order and what you get a starkly different! Buyer beware!

DO NOT USE…Delivered item looked nothing like what I ordered. Tried a 2nd time and they delivered cut flowers in a cheap glass vase. Will never order from there again! This was a Christmas gift and it was laughable.

I ordered some flowers from the website...And spent 145.00 on one and 108.00 on the other...They offered sameday delivey however they had 2 days to get them delivered...One batch was to a Funeral home and They didn't have the ones I ordered..so I said Pick something similar...The 2nd order I had to reorder 4 times because they did not have The items They advertised...So again I get another email saying the flowers were not comming...So here I am With No flowers at a funeral ....I can't tell You how upset I Am and what Bad ordeal this has been...These people wouldn't even discount flowers for the mistakes....I Hope I get my Refund back...They use local florist and had I wanted a local florist I would have called them...My opinion is that it's a sham Business and If You Need Flowers for A funeral or any other reason I Go Somewhere else...I can see being out of something once but out of All the several items I reordered...SCAMMERS Beware....

I ordered a bouquet from here for a friend who abruptly lost a parent. I ordered a gorgeous bouquet with irises in it. Paid $71 dollars for it. She sent me a picture today thanking me for her flowers. They were TOTALLY different! No irises at all anywhere. Instead they used the tiny little crunchy purple looking flowers and some little red ones. Not happy with the bouquet at all. Picture with irises is what I ordered. Other picture is what was delivered to her.

I sent 2 of the same arrangements, "Radiant Golden Holiday Tree," one to LA and one to Philly. The arrangement in LA was outstanding, while the one to Philly was way below par. I sent pics of the 2 arrangements to FYF, and they refunded 100% of my cost for the Philly arrangement within an hour. THAT is outstanding customer service! I am a customer for life now!!

Floral arrangement ordered and the one delivered was not even close. I upgrade to the largest arrangement for the effect. Very few red roses and more daisies added in place of them. In the website picture, I could see 10 red roses. In the picture of what was sent I could only see 5 red roses. A crystal angel was suppose to be in the center of the arrangement, but a cross was substituted. Would not recommend or use FromYouFlowers.com again.

I ordered the flowers in a pitcher that was suppose to have red cardinals on it. The pitcher with the cardinals was the whole theme of the order for me. It was delivered in an ordinary red vase and the flowers looked half spent. It was disappointing.

I ordered a centerpiece for Christmas that was described as silver elegance with white flowers and 3 silver candlesticks. It costs $85. When it was delivered it had 4 white flowers that were half dead and greens off of a pine tree. Candles were gold and ribbon was red and green. They refunded it...but very disappointed!

I ordered my friend flowers from this company and I was so disappointed. The flowers did not look like the flowers on the website. The flowers were a harsh color, no fillers were included, wrong color vase, and no bow. The flowers look like I could have done it by taking a bunch of flowers and shoving them in a cheap vase. I called the customer service and they said they were going to refund me $16. But the damage was done. I wanted my friend to receive the flowers that had ordered. I will stick with ordering flowers from a local small business. No more online flower shopping.

ABSOLUTELY AWFUL! I paid almost $90 for an arrangement to be delivered the same day, within 4hours, with balloons. It was delivered two days later (on a weekend), dead flowers, and no balloons. When I called to complain, they offered a refund of the expedited fee only ($4.99) and a re-delivery. 24 hours later, still no flowers. I called for a refund, and they once again offered a re-delivery. NO THANK YOU! They offered a 30% refund. WHAT A JOKE! I demanded a full refunded and told them I would be reporting them. Worst customer service ever.

The arrangement arrived on time and was beautiful - bigger than we expected. The shop called prior to delivery to make sure someone was home - it was very cold that day. The recipient was very happy. We would order again this way and not be worried about when it delivers or how it would look.

I am very impressed on how they handled my order as, it was not the arrangement I ordered and the company that was delivering it were very rude ... I contacted From You Flowers and they stepped up and fixed the problem and even refunded me some of the money .. I will always order from them. They take care of their customers ..If I could I would give them 10 stars .. Thank you for all your help.

A arrangement was sent but not as your pic described... One red candle in center not two... missing pine cones and red carnations and white flowers. Very Disappointed... Had used your service for brownies that we liked... but this one was a big failure... I've included the photos of the actual delivery vs what I thought I bought.

I ordered a get well plant for a family friend. The delivery was on time, and she loved the plant. The selection and quality of the flowers were great. Prices were also great, and they offered promotions. I definitely will purchase from them again.

I got the information from your website and via phone call saying flowers would be delivered no later than 6 pm. They were not delivered until almost 9pm. They were for my grandmother's birthday, and she had to stay up later waiting for them to be delivered. Don't say they would be delivered by 6 pm if that isn't the truth.

Flowers looked ok but I got premium bundle and it was small and also the roses out the outside looked dead. Was little disappointed especially for the price of them. Was hoping for more. Gotten flowers before and they weren’t bad.

They did give me a $36.38 credit which was half of the cost of the flowers which was very kind. I wasn't asking for a credit but I thank you for it. The second delivery of flowers was much better than the first. It just didn't look like what I had ordered.

I decided to send flowers to a friend who is admitted to the Brigham & Women's Hospital in Boston. I liked this website for its ease of use, lots of nice arrangement options, and customizable additions like balloons or chocolates. I ordered the flowers at 11:31am and at 3:14pm I got a message from my friend that they had arrived, and they had made his day! He sent a photo and they looked great too. I had sent a "small" box of chocolates as well and what arrived was a very nice looking 8-piece Russell Stover "Dubai Style" heart-shaped box of chocolates. Perfect!

I ordered four floral deliveries from FromYouFlowers.com on Tuesday. Today, I received an email stating that one of the deliveries could not be completed because they do not have a local florist in the delivery area. This should have been identified before accepting the order and charging my card—not days later. More concerning was the Christmas tree–shaped arrangement I ordered. The product listing showed and described a clearly defined Christmas tree shape, made with lush greenery, red roses, white baby’s breath, silver ornaments, and a decorative red ribbon, intended to resemble a festive holiday tree.

I ordered a Christmas arrangement for a friend. It was a good price and was delivered on time. But it looked nothing like the picture. I was very disappointed. And within 2 days some of the flowers had wilted. I sent them an email letting them know that what was delivered looked nothing like what was ordered and I got an automated response that said they were sorry and refunded me 25% of the cost of the flowers. That does not make up for the experience.

Do not do business with this site. The flowers delivered were nothing like the picture. Not even an attempt to approximate. Smaller in size and ugly as heck. For a Christmas arrangement it looked brown in tone. They offered a $10 gift certificate in exchange for the experience. What an insult. Spend more $50 more for an ugly arrangement. I won't get burned again.

I chose the florist arrangement choice package with balloons. The flowers chosen were perfect for the birthday of the family member that I sent them to. There were pink, white, purple and yellow flowers-no I don’t know all of the names of the flowers chosen. I was happy that the balloons were remembered, because unfortunately sometimes the extras are forgotten. The family member could not remember a time when they had received balloons-and now they can.

I like the freshness and the actual arrangement of the flowers I got from fromyouflowers. They’re all beautiful and I like all of them, and I love their Christmas centerpieces. I highly recommend fromyouflowers.com.

We've been married for over 20 years and were separated for a while. I just got out of the hospital and thought I'd send flowers to my wife. I ordered from From You Flowers because the flowers I saw online was like nothing I had seen before in any other site. My experience was awesome, and my wife enjoyed the flowers.

I liked the colors and the vase of the Thanksgiving arrangement I saw on fromyouflowers.com so I ordered it, sent it somewhere, and the people that received it said it was nice, and they liked it. I was pleased that it was delivered on time, but they delivered the order twice and I'm hoping when I get the bill on my credit card that it won't be charged twice.

I’ve ordered from fromyouflowers.com a couple of times. Most recently, I ordered something for sympathy and it’s been easy. The flower arrangement I ordered was beautifully curated and the price seemed fair for what it was.

fromyouflowers.com has good selections and their website is super easy to navigate. I send flowers to people a few times a year and for the most part, it's been good. I sent flowers to someone in Wisconsin, and they were not the greatest flowers, but overall, we’ve always had good reviews from the people who received them. I'm very satisfied.

I ordered what looked like a Christmas tree but what was received was not that. Very disappointed of what I ordered and what she received. Is there a way that this can be rectified? I sent a different order the week before and it was fine.

I ordered this arrangement of flowers, they were wilted, dry. Just very disappointing. I want nothing to do with this company. I never complained on things I have purchased. But this was bad. I was hoping to get an exchange. I'm just very angered over it.

FromYouFlowers wouldn't work online correctly and it was harder doing there, so I had to call my orders in. Their rep was very helpful. I ordered two different types of memorial arrangements, the flower and the kind that would be on the stand. It was just nice. But they stated you're supposed to get a discount and I didn’t get one for ordering two different types of flowers. That aside, the experience was very enjoyable and I will recommend FromYouFlowers to a friend.

The website was easy to navigate, the flowers were fairly priced, and they arrived on time. The arrangement was very close to the picture from the website and the flowers stayed fresh a long time. My mom loved them!! Thank you.

I like Fromyouflowers. I’ve ordered some bouquets from them and I’ve been satisfied. Placing the order was fine and it arrived on time, but when we got it at the funeral, it just didn't look the same at all. The flowers were okay, but they looked smaller, and the presentation wasn’t how it’s seen online. I paid $5 for a card with the sloppiest handwriting, instead of typing it up. But the flowers I usually purchase are beautiful and on point.

Number one this company is in India and not in South Florida! They accepted my order, charged my credit card immediately and then told me the credit card charge did not go through! BEWARE OF THIS FRAUDULENT COMPANY!

My order from From You Flowers was substandard, it didn't have the number or type of flowers as featured on their website, so they resent my original request via a different florist. The second arrangement was worse than the first! I requested a full refund and it took several emails and at least 2 phone calls to get that refund. I know that From You Flowers assigns a local florist to fill their orders, however, if the local florist cannot fulfill the order accurately with minimal substitutions, then either From You Flowers should remove that specific arrangement from their website or the local florist should be honest and say that they cannot fulfill the order. And then someone should let the consumer know! It was a hassle to order flowers online, not sure I'll ever do it again. At least From You Flowers gave me a full refund, but I really had to work for it.

I ordered a Christmas Wreath to be delivered to my daughter at the end of November. I received an email from From You Flowers saying the wreath had been delivered on the 4th. I called my daughter to ask how she liked it. She said she hadn't received it. I emailed FYF and asked for a refund and was told it was delivered on 5th. I called my daughter to verify, it had not been delivered. I let FYF know that the wreath had never been delivered and I would like a refund. Now FYF admits the wreath had not been delivered. I'm disturbed that FYF insisted the wreath had been delivered when it had not. They were happy to take my money but not fulfill my order. Now FYF says they will deliver the wreath. That remains to be seen. I have used FYF for quite some years but will not be using them again.

I ordered a particular bouquet to send to a relative. When they received it and took a photo of it, it wasn't the same bouquet. The website also changed the price at checkout. They're offering me $15 dollars back, when I paid $77. I sent a photo of the comparison. It is not the same.

Worst company to order, once you call them, they barely speak in English, what a customer service, paid extra for morning delivery, never happened. Try to call local florist and order from them, most of them can do delivery. Do not recommend this company starting delivery finishing customer service.

The flowers I sent my mother ended up looking nothing like the bouquet pictured online. Not the same flowers. Not even the same color. I wrote in my card, "These blues reminded me of you." The flowers weren't even blue.

When my wife opened the flowers, I was truly embarrassed. Some were dead and others wilted. I’ve ordered from your company before for funeral arrangements that were out of town. I can only hope those flowers were more presentable than what we received this week. The attached pictures were taken immediately after delivery.

Extremely disappointed with this company. I paid $165 for a bouquet and a birthday tower that looked beautiful online, but what my mother in-law actually received looked nothing like the advertised arrangement, not even close. It felt like a bait-and-switch. And if that wasn’t enough, my second order still hasn’t been delivered at all. Paid extra to expedite it and up to now it hasn’t been delivered. They refunded me $8.55 for the expedite fee. But for the price and the occasion these were meant for, this whole experience has been unacceptable. I will not be ordering again.

Ripped Off... I ordered flowers for my mother's birthday while I was out of the country. When I saw the pictures of the bouquet I realized that it was not the same arrangement that I ordered. They were cheaper flowers (carnations and others plus a lot of greenery, instead of roses and white alstroemeria) not the flowers in the description from the website. Plus the vase was not the one in the description. I was really disappointed and angry. I sent 5 emails over the next 3 weeks and they couldn't be bothered to answer any of them. In the end I had to ask my mother to deal with it and call their customer help # since I was still out of town.

I really tried to give this company the benefit of the doubt, but they have failed me twice now. The first time, I paid extra to have flowers delivered on a specific date, they didn’t show up. Everyone has bad days, so I figured it was just a fluke. The flowers finally arrived days later, and their only resolution was to refund me $2.99 for the rush fee. Not exactly what I’d call service recovery.

I usually use the commissary because I'm a veteran, but I saw the arrangements from From You Flowers on the internet, and I decided to order one from them. I send two cousins of mine every year a Christmas arrangement, and I sent one and they delivered something that wasn't anything remotely close to a holiday arrangement. It was 12 roses that were multi colored and a box of chocolates. I had to go to another floral shop and order a different arrangement. But I received a refund of 50% from From You Flowers, so I am happy about that.

Purchasing from From You Flowers was the easiest way to order flowers but the flower companies that they use occasionally are crappy. I’ve gotten stuff that was supposed to be delivered by a certain time, and it wasn't. I usually reach out and let them know this isn't what I ordered, and they just want to give me 20% off. And that's not okay to do. But for the most part, I don't have any issues. It depends on which part of town. In some parts of town, I know that I'm going to get exactly what I ordered, and in other parts of town, it's hit or miss because of the florists that they use. The cards don't indicate which florist does which arrangements, so I can’t tell them not to use a florist.

I ordered two arrangements in the pumpkin vases, and they came from two different florists. So, they didn't look alike. I didn't initially understand why they were coming from two different florists, because I ordered them at the same time. Apparently, the way it works is when they put the order in, somebody will snatch it up, so two different florists got it. From You Flowers sent a replacement that didn't look like either one of them, and I ended up having to go to a local florist and have them made up. I don't know if the third florist was somebody new or if it was the second one, but the order was all screwed up. I wasted my money. So, I am not gonna use From You Flowers anymore. It was terrible service from them.

I recently ordered flowers for my sister-in-law, and I was really disappointed with what was delivered. The arrangement didn’t match what was advertised on the website—the colors were different, the flowers weren’t very fresh, and the vase she received was just a plain clear vase instead of the nicer one shown online. I’ve included a photo of what she actually received HERE. Because of these issues, I requested a refund, replacement, or store credit. I hope the company addresses this, as the quality did not reflect what I paid for.

I made several deliveries recently and From You Flowers did a great job. Everyone was satisfied with their product and I like the service. I sent Thanksgiving flowers to my 90-year-old uncle and it was so beautiful the way From You Flowers had it presented. So, when he received it, it was as it was seen in the picture. I sent one to my cousin for her new home and From You Flowers did a beautiful job with her bouquet of flowers. They were the best. My mom and dad loved the Thanksgiving flowers from me to them. I’ve done happy birthdays and From You Flowers has some creative ideas.

I was in a long-distance relationship and I was always intrigued to want to get my girlfriend flowers. It’s hard for me to get her flowers if it's at a distance. So, I always wanted to find a way to still get her flowers. I went online and searched for flower delivery. From You Flowers had very good options and I ended up liking it because it was very convenient for me. I wouldn't have to worry about it in a way because it would be delivered and they're fresh. So, it was always good quality as well. Her favorite flowers were tulips, lilies and roses, and I liked how there was a holiday theme where I was able to get her autumn flowers, orange flowers and brown flowers. I also like the amount of time that they last, because there have been times where I got her the flowers and they lasted for a whole month or a whole two months because they haven't bloomed yet. That adds a nice touch to be able to see the flower bloom into something beautiful.

Flowers delivered not even close to flowers advertised on webpage. Please see photos attached. I paid for premium arrangement and received something much smaller. Would not use this company again. Competitors are much better.

I have ordered many times online, but always flowers. They are always beautifully arranged and delivered on time, even to my sister who lives in a rural area. This time I ordered a gift basket. It was, as always, right on time for my sister's anniversary. She reported that the fruit and cheeses were wonderful. Thank you for your dependable service. Dawn

I had ordered twice, twice from your website from two separate choices shown and displayed on your website and was told twice that they didn't have the selections I had chosen for a family member's funeral. Which then caused timing issues. I have received one of the refunds I requested, but as of today 11/26/25, I have NOT received the 2nd refund I am owed by the very nature of a contract broken by your company,.

Ordering from fromyouflowers.com has been easy and I have ordered 20 times from them. They did what they said they were going to do and each time I ordered, I got a different arrangement. My orders were delivered as expected and they made a lot of my relatives happy. Also, with fromyouflowers.com, I knew when my ordered were going to be delivered and they have a smooth operation. Aside from that, I feel like most of the time I get my money's worth. But some small towns don't have very good florists, so it doesn't matter how many times I order, because their arrangements are inferior to what my relatives are getting in another town, which is not their fault.

The flowers delivered by fromyouflowers was completely not what I ordered. I spent well over $100 and they sent the wrong bouquet/vase. In addition, there were like 10 flowers in there. It was completely embarrassing that my family member received these flowers that did not look professionally done at all. I will say I called the company to complain. They offered to refund me 25% but I really wanted her to receive the flowers I ordered. It was for a special person and a special birthday. After requesting it a few times they agreed to send a new bouquet with what I ordered. I confirmed that she saw the order and would ensure that this specific bouquet would get delivered. The second bouquet was a little better. Still not the vase pictured and not as many flowers pictured. It was nice of them to send another bouquet but it was completely not worth the price for me. Very unprofessional. I will be ordering from them again.

My mother owned a flower shop for 30 years so I know how to treat customers and what things cost. I ordered flowers for a funeral that never showed up. I found out through the family and called the business. They said they had no florists available. I asked why they didn't call me so I could make other arrangements and they didn't have an answer! Nor did they offer a refund! I said will you please find someone in Salt Lake & deliver to the family residence. They said yes took the address but delivered it to the funeral home at 7pm! Funeral home closed of course!

The process of ordering the flower arrangement was fine. I actually ordered it while I was on the plane, so it was easy. I got an email when it was delivered. I was all the way in Nigeria. So, it was very comforting to know that my mind was at ease, that From You Flowers followed up every step of the way. So, I appreciate it. It was for a funeral and From You Flowers got it there timely. The arrangement overall looked beautiful. I love how you could personalize the ribbon. The size of the arrangement was nice, and it was affordable.

I've used Fromyouflowers and continue to use them. Their pricing’s good and I like the ease of ordering. They get most of my business and it's been a good experience. The arrangements received by the people I sent them to have all been nice. I would encourage people to purchase from Fromyouflowers.

One of the worst experiences. I would recommend everyone to find another place to order flowers, even if it costs a little more. I ordered flowers to be delivered on Nov 11 (anniversary), weeks ahead of time. I was notified the day of the delivery that they cannot fulfill my order because they do not have the flowers available. To make the long story short, the delivery was delayed 4 times for whatever reasons such as “florist could not make the delivery today”.

I ordered a pastel pink rose and succulent bouquet (medium size). I basically paid $60 for what actually arrived: a tiny grocery store bouquet that had three hot pink roses and 4 carnations. It was tiny and I could've put that together myself for $10. It's a scam. They offered me a new bouquet, a 30% refund before I finally just told them I'd report them for fraud to my bank directly. Was promptly issued a refund. Still waiting on it.

Ordered a funeral spray to arrive the day before the service. Got an EMAIL- not a phone call LATE in the day that, "Sorry we can't deliver to your area." Total BS- and if they would have called I would have changed the delivery location. I called and there was basically NOTHING they could do to help me that late in the game. I spent 4 hours creating my own flowers for my loved one's funeral. Horrible customer service.

I was so embarrassed when I saw a photo of what was sent to my niece for her birthday. Not at all what was presented on the website. 3 tiny balloons on sticks plus a teddy bear without eyes. So shameful.

Choosing this company was a horrible decision. I chose a beautiful fall bouquet for my daughter's birthday with the great expectation that the florist would follow through on their end of the deal. They failed miserably. The first text I received was that has to "sub" some flowers out because they didn't have all of them readily available. I thought, well that's ok, assuming the bouquet would be comparable to what they advertised. Again, not the case. The arrangement that was delivered was absolutely substandard and nothing close to what I ordered. I contacted customer service and spoke with someone that I could barely understand. He offered me a $10 credit. After much back and forth, and a long conversation due to a language barrier, he offered me $10 and another flower delivery the next day. I agreed as long as the arrangement was COMPARABLE to what I had originally ordered. Of course, he assured me that it would be.

I looked up flower delivery, and Fromyouflowers was up there and had really good reviews so I purchased from them. It was super easy and the quality was good.

I ordered the Cupid's Arrangement with Red Roses and it looked nice. Ordering it online was simple and easy. It was pretty seamless.

The purchase that I made in April was a bunch of BS. What I paid for is not what was sent for my sister's funeral. It had no purple in it. When I got sent the picture of it compared to what I ordered, I was thoroughly pissed off. When From You Flowers replaced them, it was already over with so it didn't even matter after that. I had several conversations and emails that went back and forth. They were very apologetic, not that at that point it even mattered because what was done was done. But they did replace them and sent a much more beautiful arrangement as I purchased.

We collected money at our work to send flowers to a coworker who lost her mother-in-law. I liked the colors and size and the price of From You Flowers. It was pretty simple to place the order online. I didn't physically see the flowers. But our coworker posted a picture, and they looked beautiful.

The flower arrangement was delivered to my parents' house, and it was for a memorial service the next day. My parents sent me photos, and the photos didn't look exactly like what was on the website, but I was okay with it. They were pretty from the photos my parents gave me. The next morning, my mom said that some of the flower petals had broken off. It also had some taller flowers, and they had wilted, like were leaning over. So I suggested that she took them out and stick them in water. She said that the foam that they were in was still wet.

Flowers for birthday were to be delivered 11-1 and showed out for delivery 10-31. Never heard again so checked 11-3 and now showed delivery 11-4. Called 800 number and they could give no explanation other than to repeatedly say they would be delivered 11/4. I had to check again on 11-4 myself to make sure they were delivered.

I upgraded to the deluxe option for this set of flowers being our 15th anniversary and what I received looked like the normal size that I have received in the past. We received other flowers recently and when my wife brought home the order it clearly was the smallest of any of the other arrangements. Was expecting more.

My flowers were never delivered. They said they would refund me 50% of the order and re-deliver. I will change my review if this actually happens. Also, I guess my husband googled 1800 flowers and got this so it’s a scam/knock off of 800-flowers. What an absolute disappointment. Anniversary surprised ruined.

I wanted an alternative to 1800 Flowers, and Googled the "top 5" flower delivery services. Fromyouflowers.com came up first, so I chose them without doing any other research. I picked a beautiful arrangement displayed for about 109.00 for the "deluxe" arrangement and small box of chocolates. The pricing totaled over 144.00+ dollars including various fees. It was for my sister's graduation and I was excited. She got her flowers- next day as requested--but the picture she sent me almost embarrassed me because it looked rather cheap. The selection of the majority of the flowers were corner-store quality and noticeably NOT what was displayed online. Really cheap and somewhat sloppy assembly/presentation including vase. Not the elegant and classy online presentation.

I had a terrible experience with You Flowers and will never ever buy from them again. I purchased a flower arrangement a week in advance so that I would get it the day that I was going to propose to my GF. I waited all day for the flowers to be delivered (since they were supposed to be the centerpiece for the table) but they never showed up. I had to cancel my proposal because of this and will never get this lost opportunity again. DO NOT BUY from this business or risk not getting what you bought on the day that you need it to arrive.

Horrible, horrible, horrible in every way. I ordered flowers once again from From You Flowers thinking things were different. Paid extra to have the flowers guaranteed to be delivered to my fiance's job by noon as she got off at 3. Well, lo and behold at 2pm I notice it's still not delivered. No call, no email, no customer care reaching out to inform me about the delay. So I call at 2pm as well they say the delivery is en route. Come 3pm, no delivery still and my fiance is leaving work, so it won't be possible to receive the delivery I paid extra to be delivered by noon.

I’ve been using FromYouFlowers for quite a while. I looked at the site, and it seemed reputable and like everything was put together properly, so I decided to use it. What I pick out really just varies depending on who I’m sending the flowers to. I’ve never had a problem with the quality. They get the flowers and they love them. It’s been good, and I’m really pleased with FromYouFlowers, and I’ll continue to use them.

The size was smaller than usual. I have used this centerpiece in the past and this time was truly disappointing. I had to purchase replacement flowers for the arrangement.

I use FromYouFlowers before for Mother’s Day and funerals. People appreciate the flowers being sent because they are beautiful arrangements. I always get three quotes and FromYouFlowers usually falls right within the range.

The ease of use in the app was great, the assortment of arrangements offered was terrific, and the order was delivered on time. This order was delivered to a small, remote city in Southeastern Arizona, and the recipient was delighted.

I don't have a problem with the service as much as I have a problem with the cost. This is such an expensive service and it's a bait and switch with all the handling costs and extra fees and everything else from when you see the "price". Start being more honest and saying up front that it will be an extra forty dollars from whatever the price shows.

I received good feedback from the people I sent flower arrangements through fromyouflowers.com, and the website was easy to navigate.

Will never do this again. Ordered flowers for my sick Aunt to be delivered to her hospital room that same day. She never received the flowers. Called the company and couldn't understand the person on the other end of the line. Ended up refunding me only $10 of the over $70 I spent.

I added more money to have my flowers delivered to my sister on her birthday on Oct 14th only to be disappointed that they arrived a day late on Oct 15th. To me getting a late delivery ruins the birthday surprise. I was very disappointed.

Arrangement was different from what I ordered. However. Most of the flowers were dying when my sister received the order. I understand that the arrangement may be different but I paid $77.91, and it arrived half dead. I'm very dissatisfied and will probably not order again. I have had ordered before and had no problem.

Scam!! Do not purchase. Paid for same-day delivery, got run around for 5 days, they said they would deliver flower just for inconvenience and refund me. I even got an email saying delivered and THEY WERE NEVER DELIVERED!! Called them and the guy was acting clueless and then says, "We don't have florists in your area." I said then, "Why would one, you accept my order and 2, give me the run around acting like they would be delivered for 5 days and 3, more importantly, SAY THEY WERE DELIVERED when you couldn't even get flowers to deliver???"

I was very impressed that a customer service rep reached out to me immediately after posting this review. That indicated to me that they really care about the quality of their products. They made a fair reconciliation for the error.

SCAM. Ordered flowers ahead of time for delivery on Oct. 16th - Boss’s Day. It’s 3:24 pm, my flowers are still not delivered and they have no idea how to reach anyone at the local flower shop who is supposed to deliver my flowers. Customer Service is extremely poor and of little to no help.

I sent my ex mother-in-law the "florists choice" flowers for her 91st birthday. She has Alzheimer's and is in a nursing facility. Even though she is an ex, she is special. The delivery was on time and accurate, but the flowers were limp and lifeless. I wanted to give her a little "pretty." I know I didn't spend a lot, but I had hoped for more.

Ordered flowers for a funeral. The photos should show you the issue. We spent almost $90 on what was to be the largest of the selection we chose. When it was delivers it definitely is not what we were expecting. They sent the cheaper one and charged me for the more expensive one. Will NEVER again give them my hard earned money!!!!!

I sent my friend in Arizona a bouquet of flowers with a happy birthday balloon. She reported that the flowers were gorgeous but that there was no balloon with it. I don’t have a picture of what the delivery looked like but I was saddened to hear she didn’t receive all that I had purchased.

The received flowers were not as full and fresh as the picture had shown. Very disappointing for the amount of money spent. I trust with this review you will credit my account to make up for the lousy flowers sent. Thank you.

Ordering flowers at FromYouFlowers was great and easy. The favorite ones I’ve gotten so far include the fall arrangement and the one with blue flowers and sunflowers. The arrangements were beautiful and arrived on time. My wife loves them.

I recently ordered a dozen rainbow roses for an event I had. I ordered them on a Tuesday and needed them on Friday and they were promised to arrive by then. When Friday came I went to view the tracking and saw that it said delivery would be made Saturday afternoon. So I called to see what could be done and was told I could get a refund so I agreed to do that. Then I got an email saying they were going to refund $10.80 of the $70 I spent to not receive my flowers when they were needed. So I called the next day to see about my refund and was just repeatedly told the flowers were being delivered today even though I made it clear I no longer needed them. And then to top it off, when the flowers did arrive they looked nothing like they did in the picture and were slightly brown on the outside petals. I highly recommend finding another business to use.

I ordered a arrangement for my granddaughter's 21st birthday. The flowers delivered looked brown and dead. The vase was different and the balloon was not delivered. It was very embarrassing to say the least. I was given a partial refund until I sent a photo of the awful flowers to customer service. Then I was given the remainder of the refund. Flowers like those should NEVER have been delivered in the first place. Apparently the local florist (?) has no idea what is ordered from your company and just grabs whatever is in the trash dumpster.

The flowers were delivered on time and the receiver was excited to receive them. She said they looked great. The flowers were fresh and they have displayed a long length of keeping that fresh look. I am glad this order worked out well.

I've been using From You Flowers for years. They're quick, and affordable. They're within my price range for my company. I'm the office admin. So, I send a ton of them, probably over 50 times. Everyone seems to like them. They love it. I've only bought them, and I feel like sending it to myself.

I've always had a good experience. fromyouflowers.com always has beautiful flower arrangements. I’ve never gotten negative feedback from people. People usually send me a screenshot and say thank you, and the flowers always look beautiful.

I understand that the delivery was confirmed by your local flower shop. But the recipient never seen it delivered. Delivered to a wrong house? Stolen at delivery? Those can happen I understand. But I have not heard back from the supervisor to whom my inquiry was escalated to. No flowers no response. I have to say “dissatisfied with the customer service.” Giving two stars not one because the service in the past was good.

I've been ordering flowers from you for maybe 4 years and every time I've ordered from you the flowers have been delivered on time and have always been beautiful. Everyone has had nothing be great things to say about the bouquets I've sent. Mostly it's been for birthdays and it's always been an easy process to place my orders. You guys are my go-to florist. Won't order from anyone one else again even if the flowers are being delivered locally.