fromyouflowers.com Reviews

Ordered a flower arrangement. Cost $100. Received a topiary. I understand substitutions but this isn't even close. Also, the pic of what was received was taken after broken flowers on top were tied up so they didn't hang down. Stayed on hold with customer service for a hour. Never spoke to anyone.

I am normally not the person to take time to write something like this, but today? I'm going out of my way to save anyone from going through the embarrassment I just experienced. I will let the photos speak for themselves. I just had these delivered to my Mother for Mother's Day. When she called me to thank me I was excited to see what they look like. I was mortified... My Mother sent me these 2 photos! We tried to call several times, and have been unable to get anyone to answer at all. I'm trying to save someone the time, effort, money... and most of all like I said the embarrassment of ordering from this company.

Delivered on time & just what I ordered! I was kind of worried because of all the bad reviews however my mother received the flowers as stated on the website and they came out beautiful. See attached picture. Definitely will use them again!

I ordered flowers delivery 4 days in advance and for Mother's Day for mother and sister. Received email that said delivered. Never delivered. Mother and sister will have nothing from me for Mother's Day. Just spent 56 minutes on hold with them. Nothing they can do. Demanded refund. Let's hope I get it. 100.00 is a lot of money to me.

I ordered Mother's Day flowers for my MIL, to be delivered on the Wednesday before Mother's Day. Order was placed on Monday, with Weds as the delivery day. On Wednesday I receive an email confirmation that the flowers have been delivered - great! I text my MIL to see how she liked them and she tells me no flowers have arrived. I call & email and eventually come to find out that the flowers were delivered to the WRONG PERSON, in a completely DIFFERENT TOWN. Well, that stinks but it's only Weds, plenty of time to work it out, right?! WRONG. From You Flowers informs me that they are going to use a different florist (in the correct town) and flowers will be delivered on Thursday - fine.

I was excited to try this flower company based upon a Hello Fresh referral and coupon. I ordered a bouquet for my Mother to be delivered 3 days prior to Mother's Day. She was sent the wrong bouquet. I have sent an email to the company, but based upon the other reviews, I doubt I'll get money back or a new bouquet sent. Only positive was bouquet was well packaged/protected in shipping. All I expected was a correct order delivered reasonably on time. The price wasn't even great. I will never use again.

Ordered flowers for my mother in law and sister in law for Mother's Day. Same address. My sister in law's flower NEVER arrived! And my mother in law's flowers did not look anything like the website. I have been on hold for 20 minutes now. What a total ripoff! I would never ever recommend this to anyone. Not only do the flowers either don't get delivered or they look nothing like the photo on site, you can't even get a hold of them to get a refund! And to think they charge 14.99 for service!! So pissed off.

The flowers I ordered for my wife, our two daughters and my mom were all a serious disappointment. The arrangements were nothing like the website pictures. The "Deluxe" arrangements look like a $8 pick and go flower from the grocery store. Flowers plus delivery +$65!! Totally not worth it! I won't use this service again. I'll see how they respond to their 100% satisfaction guarantee, I should get a full refund! We'll see what happens.

Very bad experience. Ordered flowers for Mother's Day with the promise of delivery same day by 6pm. By 7pm I called to check order status online, response was 'Can't locate order'. Called, entered correct order number, still 'order can't be located'. Called again. Pressed number to place order hoping I would be able to speak with a human being. Did get to speak with someone, but after a long period of being on hold, they hung up on me. I called back, spoke with someone else, needless to say, after another long period of being on hold, I was told the flowers would be upgraded and would receive a gift card and flowers would be delivered by noon the following day.

Quite simply, they never delivered at all, failed to answer the phone for days on several occasions, failed to refund money, and gave us a total runaround. My daughter is a doctor and spent THREE HOURS trying to fix their screwups, and they still failed to deliver or refund. HORRIBLE!

I ordered flowers for my mom for this Mother's Day. I selected Saturday/Sunday delivery, and they were delivered on Friday, but I'd rather them be early than late. The flowers didn't look exactly like the photo, but I believe they outsource the orders to local florists, and the bouquet was beautiful, so I didn't mind. My mom was super happy with the arrangement she received!

Funeral delivery - Completely BOTCHED the bouquet that was to be sent to the mass. Flowers were never delivered! They had the nerve to tell me they'd refund (DUH) and to keep them in mind for the future. DO NOT USE THEM.

So totally upset with this place... ordered flowers for my mother in law for her birthday and it so happened to fall on mothers day. I paid extra to have it delivered since it was on Mother's Day but it was from my children for her birthday. 2 days after processing the order 2 days before the scheduled delivery I get an email stating they couldn't deliver on the day now. I was furious to say the least. I wanted to go ahead and refuse the 10% discount to demand delivery on my date... because if they couldn't deliver that day it shouldn't have been an option to deliver that day... and to top that off the new scheduled day was Tuesday instead. Lol. Yup not Monday. 2 days later. Just such awful service. So after reading the reviews... I went ahead and canceled. Would have been more mad if the flowers were awful.

I ordered flowers for mothers day for a friend and the price that I started with was not the price I ended up with AND more importantly the promised delivery date was off by 4 days. I didn't get the notification for over 4 hours when it is too late in the day to order for her to get them by tomorrow unless I pay express delivery from another company and still have to wait 3-5 days for a refund. BAD BUSINESS! NO THANKS!

I ordered just before 10 a.m. and chose to have delivered same day --that's their tag line "same day delivery"-- OK so can you guess what I'm going to say? They missed the same day delivery. They sent an apologetic email and promised following day. Well they missed that too. They lure you in with discounts but then they can't deliver (literally or figuratively). Never again.

Oh boy... where do I start. I bought flowers for my wife's birthday. They didn't order on time. It was so bad looking that I guess I embarrassed her in front of her colleagues. $50 spent for nothing. They don't answer phone call. Their customer service is really, really, really baaaaaad.

I wanted to buy a plant for my mother for mothers day and was happy to see that they would deliver guarantee in 4 hours. But she didn't get it in even 5 hours. So I called their customer service number and had to wait 30 minutes on hold then got someone who said they would call the store and then my call was disconnected. So I called back again same thing after hold time again 30 minutes was disconnected again. Third time I called they did see why I was upset about the plant not being delivered it was oh they are busy. Will never order from this company again.

I ordered a plant (mini roses) for my mother for Mother's Day 2017. 43 hours after placing the order I received an email telling me that they could not fill the order and would I object to a substitution of a mini bonsai tree. The order was to be delivered in the next 24 hours. At the same time I also received 2 phone calls from a blocked number, one left a voice mail. It was fromyouflowers.com.

I ordered an arrangement of flowers for my mother for Mother's Day around 8:30 am Tuesday, May 9, 2017 for delivery on Wednesday, May 10, 2017. My flowers were never delivered Wednesday and tracking stayed at "We have your order." I contacted customer service today only to wait for 15 minutes on hold until CSR Desire took my call. Her resolution was to call the florist to see where my order was and then assured me that the florist would deliver my order at some point today. That was it. I physically had to tell her that the company guarantees same day delivery and my order was not delivered as promised. I had to ask her what was going to be done to make the situation better? To make things better, she offered 15% off of the arrangement subtotal. A measly $3.88 off of a $25.00 arrangement. (That was originally $39.99 with my email "credit" that I "earned.")

I'm so disappointed with this service. I ordered flowers for my mom early in the morning yesterday (Mexican Mother's Day) to be delivered by 10 a.m. and they never got delivered. I called them a few times, they first told me the bouquet would get there at 10 a.m. as requested, then 1 p.m. and then 2 p.m. The first customer service representative seemed to not care and was trying to get me off the phone as soon as possible. She just told me that the Florist was backed up and that it wasn't their fault. They're a delivery service and they couldn't ensure an on-time delivery?

I made an order yesterday for my mother as a Mother's Day gift from me and my siblings. We paid extra to get it delivered by 12pm on May 10 2017. It is now 6pm and they just informed me that it will be delivered by 8pm which is very unacceptable since their business delivery hours is until 6pm. I was promised a full refund and the item delivered, so far I am still waiting on my item and hopefully the refund for almost $90.

Paid extra for early delivery before 1:30 pm. It is now 7 pm, still NO FLOWERS WHATSOEVER!!! This was suppose to be my mother's Birthday flowers... I am FURIOUS!!! This company needs to refund all my money!!! Paid over $80.00.

I wrote a review on flowers I ordered from the site listed above. I was very upset by the difference between the item I purchased and the one sent. I contacted their site and they promised to make the correction on the order. They did make the correction and sent the arrangement I had ordered. I am impressed with the swift correction but I may have never known the difference if I hadn't received a picture of the first order. I suspect quality control improvement is needed with their local contractors. In the end I was pleased with the result. Thank you.

I ordered from this website to send my grandmother a birthday gift, since I was unable to make it this year to see her. On Sunday *(05/07/207)* I placed an order for a "same day" delivery. Since the florist was not open on Sunday, it would arrive on *05/08/2017* which was the day of my grandmother's birthday. This was fine to me, because that was the day I needed them anyway. I paid for the "express" delivery, stating that it would be delivered early that morning. By *6:00 PM* my grandfather messaged me, saying the flowers had still not been delivered. I called and asked to speak with someone about this, and they didn't really seem to care. I told the lady that I had paid for them to be delivered today *(05/08/2017)* and she offered me a half-assed apology, saying that they would be delivered the next day. If I order for one day, don't give me a half sincere apology and just say that it will be delivered the next day! Terrible.

I ordered my sister birthday flowers on Friday to be delivered on Saturday. I called her on Sunday to see if she liked her flowers and guess what? She said, "What flowers?" I called fromyouflowers.com (after I saw they had already taken the money out of my bank account) and asked where the flowers were? I was told that the florist notified them late Saturday that they would not be able to deliver the flowers on Saturday but they could on Monday! I had not been notified of ANYTHING! So when I complained, the rep asked me if I would accept a small discount and I said absolutely not. The rep again offered me another discount and I said, "I WANT MY MONEY BACK, ALL OF IT." She disappeared for about five minutes and came back and said I would receive a full refund in the next day or two. NEVER AGAIN!!!

My husband ordered flowers through this company online from Afghanistan for my daughter first state pageant. It did not come in time and they credited us $5.39 back. They were 3 hours late! My Daughter wasn't even at the hotel anymore when they delivered them. Will definitely not be using Fromyouflowers again and I'll make sure to tell all our Military friends and family!

Mike! The owner??? He acts like a bully and a jerk! I have never in my life filled out one of these forms!!! Ever!!! That is how rude he was! Please please please if you want beautiful flowers delivered to your loved one?? Do not buy them from "Fromyouflowers.com or Mike!!! What a jerk! I have never in my life been spoken to with such rudeness and mean spirited attitude as I did today when Mike who is the owner of Fromyouflowers.com spoke to me on the telephone!

I have NEVER been more disappointed. I ordered the assortment of happy birthday balloons and chocolate bouquet for same day delivery. The order said 8 balloons - I only received 4. The look on the website is NOT AT ALL what the product looks like. I paid $72.18 for a half-assed job that I could have done for HALF the price or LESS myself. The pricing is unbelievably unrealistic. It's a rip off. $43.99 plus $2.99 same day fee plus $4.99 for delivery before 12pm plus $14.99 handling and tax fee and so on - you get the point. I paid the additional $4.99; I ordered the product and called to confirm the address AND delivery at 6:40 am. I even advised if possible 11am would be best. The recipient did not receive until 1:30pm. I would NOT recommend, I was so disappointed and I will never purchase from this company again. Neither should you.

This is the second time I ordered from them. First time they didn't deliver the flowers on time for the funeral. The pastor found them on the steps of the church wind blown over and notified the family. So I get a $14 credit. Go to order again for another funeral and use my credit. Forget it! They can't deliver on time. Their site has false advertising, specially when it says same day delivery! Stay far away from this site!

I ordered an Easter centerpiece to be delivered to my boyfriend's parent's house for Easter dinner. The flowers did not arrive on the day they were to be delivered (Friday), instead I received an email saying they would deliver as soon as possible on Saturday. By lunch on Saturday, they had still not arrived so I called to find out when to expect them since I needed them for Easter dinner on Saturday evening. I was told they would not be delivered until Monday, which was obviously too late for Easter. I was issued a refund by a very rude, unapologetic girl in customer service; but my first time meeting my boyfriend's parents was ruined by their inability to deliver. As you can imagine, it was impossible finding an acceptable replacement at the last minute on a Saturday afternoon. It's a first impression that I can never make again. I wish I had read the reviews on this site before choosing them for this special occasion.

So I received an email informing me that I had earned a $14.11 credit on my next purchase. So, I followed the link, added the flowers and noticed the price. I then went on to a different browser and did not follow the email link. I put the same flowers in the cart... And guess what? NO DIFFERENCE IN PRICE. The email is a fraud and a scam. This company should be sued. Perhaps I will take that on. Disgusting.

My grandmother turned 85 today and I sent her flowers from this company. Although she loves them I am so disappointed because what she received is not what I was expecting. Some of the flowers are missing from her arrangement. All I see are red Carnations, yellow Daisies and green Button Poms??? Where are the purple Monte Casino flowers??? The arrangement was supposed to also include purple Monte Casino flowers. I am so disappointed. The flowers my grandmother received look nothing like what I ordered. I would like a partial refund.

Ordered my mother flowers and balloons to be delivered for her birthday. I did the order online and received a confirmation. Called my mother that evening to ask her how the flowers looked and found out they never came. I was beyond embarrassed that it looked like I forgot her birthday. Called the following morning and they told me the flowers were not delivered because they were out of the yellow Lily. So instead of contacting me they just didn't deliver the flowers at all. They then offered to have them delivered the following day for a discount. I explained that her birthday is not the following day.

I order flowers then it took forever for them to process them claiming for CC verification. Seriously for a $50. Anyway if that's the protocol to prevent fraud then fine. Now it was supposed to be delivered Sat. They even called to confirm - after 1 hour they called back to say it would be Sunday then come Monday, Tuesday. Since I was busy my cousin left the hospital Tuesday then they claimed that it was indeed delivered Wednesday (after they promised Sat then Sunday then it was really delivered Wed). What a bunch of liars - my cousin was discharged by then so who did they leave the flowers in the hospital with.... Very frustrating - better go to 1800 flowers instead or bigger flower shop. This wasted my time. Didn't deliver the flowers and even lied about it!

I ordered a basket full of goodies for a birthday. I paid extra to have it delivered before 12 pm. The recipient left at 12:15 pm. The basket wasn't delivered!!! Just awful. I will never use this horrible company again. They gave me some ** & bull story about couldn't get past security even though I gave them the recipient's cell number. This company has so many bad reviews that it's time they lost their license. Shame on me for not using FTD or another reputable company!!! I've learned a $65 lesson.

I was scared and worried after ordering on that website and reading all these reviews, but I'm glad of what I got. I wanted the flowers to be delivered on Saturday, but florists in Orlando don't work on weekends so they delayed the deliver to today, but they wanted to apologize to me by giving me a $10 Gift card, a complimentary upgrade on the bouquet, a complimentary box of chocolates and an apology note (for the delay).

If you order flowers from these people they sell your personal info to another company, "Partner Mags". You will begin to receive monthly magazines from them on a 6 month "free trial" subscription. Of course if you don't cancel before the 6 mo trial is over, you'll be charged on your CC for a subscription with an automatic renewal plan. This is not clearly displayed on their page when you order but is hidden at the bottom as an already checked box that states that you agree to the subscription and the subsequent charges. Beware.

These people deserve their wretched reputation. They do as little as possible and don't seem to care one little bit how they are perceived. Thanks to them, getting roses for my wife on our 54th Anniversary was a total FAIL! These people should NOT be allowed to stay in business.

We ordered flowers the day before my mother's birthday, a Friday. We paid an extra expedite fee. Two o'clock on Saturday rolls around, no flowers. So we called and they said the flower shop did not have anyone to deliver the flowers. So they dropped the expedite fee and they said the flowers would be there Sunday before noon. Sunday 12:00 still no flowers. We called and cancelled. They did not even apologize. Their website said guaranteed satisfaction.

I sent flowers usingFromyouflowers.com online today. The flowers were never delivered. I called their number entered my order number and they said they were delivered. I called my parents who were home all day because my mom has cancer, and they never received any flowers and have not left the house all day. I finally after several attempts got a customer service person who barely spoke english who tried to tell me that the flower shop was looking for my order (I ordered at 7am) it was 5:00pm.

I ordered flowers to send to a friend in the hospital and spent $58$. What was received (photo#1) looked nothing like the photo that I ordered (photo#2). Except for the yellow roses and everything else was not pretty and sparse! I complained as they gave me a 15$ gift certificate. Really... So I could order more ugly flowers. No thanks. They should be out of business.

My friend so thoughtfully sent me roses for my birthday. Lucky me, I happened to be home the afternoon they arrived. Imagine my surprise when I saw they were half-dead. I have been on hold with "customer service" (if you can call it that) for 30 minutes; the gal can't find my friend's name, my name, the order, nothing. Exasperated, I asked for a supervisor at the 20 minute mark, and here I am, 10 minutes later, still on hold. Oh, wait -- finally the supervisor is on the phone. Very nice lady but after giving her the very same information again and again and again, she can't find the order number. I don't want to tell my friend about the experience but figure I will have to so he can refuse to pay the charge. Insane.

Do not waste your time ordering any product from this company. The end result will not be what you ordered and it will not be delivered when promised. I ordered a lovely "Sunshine Garden" arrangement (pictured in a beautiful white scrolled decorative container) for my receptionist for Administrative Professionals Day and paid the expedited fee to guarantee delivery by noon. Long story short, she received the arrangement at 3:30 p.m. in a wood box that said "Home Sweet Home". When I called the 800 number to let them know, they apologized and first offered me a 10% discount then a 20% discount. The discount is not the issue, the end product is! I told them I would not be using them again as unfortunately, this was not the first time I have experienced an issue with an order.

Well to start off with, please note that this was my first time ordering from this company and I regret it! I ordered a candy basket for my sister's birthday and could not believe what she received. I paid $67.00 for the basket and it looked like it was put together by a 2-year old and looked nothing like I ordered. The disappointment was heartbreaking! They told me that they are going to redeliver a new one and said that I will get $10.00 refunded back to my account in 2-3 days. We shall see... although my sister has no idea what I actually ordered for her, she appreciated the thought, however she took a picture of the basket and posted it on Facebook - ugh! You can clearly see by the pictures the quality of what my sister received. I highly recommend not ordering from this company.

$50 dollars for something that does not look even close to what I ordered. I would not recommend this to anyone! That's not the the only issue, they left the flowers at the door, without even calling. They do not care that someone else might take them away. They just care to rip off people.

Ordered on Saturday for a Sunday delivery. No flowers. Called and told shop they dealt with was closed. Told I could get them on Monday. Too late. Don't act like we are all set when you don't even know if shop is open on Sunday. So bad.

I found beautiful bouquet for my friend online. They delivered as scheduled. But when I asked my friend to send picture. I was extremely embarrassed to see what looked to be a grocery store type bouquet!!! Not close to what I ordered!! Very, Very Disappointed. Never again will I use this company.

I ordered flowers from, Fromyouflowers, online on 04/20/2017. They were to be order on 04/21/2017 before noon (paid 4.99 extra) and they were not delivered until 1:30 pm. Also I ordered the "deluxe" flowers (eight roses and eight carnations), There were only six roses and 11 carnations, in a vase with dirty water. I felt this was unacceptable due to the 65.00 cost. They did refund some of the cost but this is not acceptable. It took me three calls and several call backs to get this somewhat resolved. This should have been a nice gift to the wife after 33 years, thanks for the flop "FROMYOUFLOWERS".

I decided to order same day flowers for my mom's Birthday. On the website it states business deliveries are from 9am until 5 pm which ensured me that my mom would receive her birthday flowers by 5 pm which is the time she gets off work. Same day means same day. She never received her flowers and she was still there after 5pm. I called in 3 times. 2 agents told me they would return my call. That never happened.

I ordered flowers from you today and was disappointed. Flowers are not a need for people, they are a want. They are an extra effort to make someone else's day brighter. They offer flower arrangements like purple rain online for $43.99 for the deluxe option which already has a true cost of $73 when all is said and done, which is 63% more than the flowers alone. I knew this doing in. But then I get a picture of what was sent and it was a massive disappointment.

I sent my friend flowers to commemorate the death of her mother. Once the flowers had not arrived by 2:30 PM EST, I contacted the company. The rep was very pleasant and offered her apologies plus a discount. Unfortunately, the day was almost over when the flowers finally arrived at close to 6:00 PM EST. What arrived was not even close to what was ordered. There were no lilies, no lemongrass, no cylindrical vase, and only THREE roses. It appeared that an elementary student threw some flowers in a cheap vase with no care or concern. I was mortified! When I called to detail what occurred, again, I was offered an apology. They promised to send a replacement bouquet the next day and an apology note.

EXPERIENCE. I thought I was buying a substantial funeral wreath. What came was an emaciated joke that was so small, I thank G-D it wasn't delivered until after the funeral was completely over. What an embarrassment it would have been to have this cheap piece of garbage, that looked nothing like the picture, displayed for all see at the church then at the cemetery. $103 for this? Are you kidding! I will NEVER order anything from this company again. And the sad part is, I left the funeral with everyone thinking I didn't contribute a darn thing. Odd that all of the reviews across the Internet are 1 star. Really, one star. And on the actual company site they are 5 stars. What a con. DELIVERY. The arrangement, if you can even call it that, was delivered as everyone was leaving the grave site. I told her it was no longer needed. She took it back. I called their third world outsourced customer service. She advised I would be getting a full refund. We'll see.

I ordered flowers for my daughter's birthday on Tuesday morning for a Wednesday birthday. Well, Wednesday is over and no flowers. I called this evening and the very nice lady told me that the florist was closed for the day! My daughter is 9 months pregnant with 2 other kids. She needed to come home with her boys to find flowers on her porch!! Oh, they will deliver them early tomorrow morning. They even called my daughter and told her they were sorry. I just raised the score to 2 stars because I called early the next morning, canceled the order, and they gave my money back! Wow!

My daughter's birthday just passed this week and I supposedly ordered a lovely fruit basket (so it seemed) from their site. I was excited when she told me she received it, and told her to text me a photo just to confirm the order. I ordered the premium pack--my order in total nearly came up to $76. The image on their website presented a beautiful basket ENTIRELY filled with fruits (bananas, kiwis, grapes, oranges, etc.). The basket she got wasn't even the basket on the website, it was smaller and shaped differently. It was filled with 1/4 of what I was supposed to get. Also, when the order was delivered, it wasn't wrapped. It was exposed. From the many of bad reviews I've come across, the company should go out of business for deceiving people. I wish I would've looked up the reviews before ordering.

I ordered an arrangement for my mother's birthday. I paid for 4-hour delivery and also purchased a box of chocolates. The arrangement was delivered a day late. The box of chocolates had 4 pieces in it and to top it off they were expired. When I called to complain I was refused a refund and asked to send proof as if I would lie and waste my time for a refund. I emailed the pictures over and advised them I would never use their services again. The arrangement was delivered on 04/12/17 and the chocolate expired 01/2017. Gross!!! The only positive thing I experienced was the balloon. Thankfully it wasn't deflated!

On the positive side, I was able to change the delivery date although I was put on hold twice for a total of 15 minutes. The disappointment came when my daughter sent me a picture of the flowers... The only likeness was that it had daisies and a few pink roses. The florist overpowered the bouquet by adding those ugly lilies so popular this time of the year. Not what I wanted to commemorate an engagement.

I ordered an arrangement of vivid blue and white flowers in a clear blue vase to be delivered to a friend in the hospital. She emailed a picture of what she received - totally different. What she received was a vase of pink, green and white flowers. The arrangement was insipid and pale. I called FromYouFlowers and was told that sometimes the florist would have to make a substitution if the flowers weren't on hand. I was offered a 10.00 credit on a $62.00 arrangement. I asked for a supervisor and was offered a 50% refund and a discount voucher for a future purchase. This is really not acceptable. If the florist can't fulfill the order as pictured, you should at the very least get a phone call to discuss alternatives. I believe they are banking on people just not knowing what was delivered. I will never do business with them again.

I purchased flowers from this company for valentine's day 2016. I even upgraded to ensure to get a better arrangement. But I ended up very disappointed when the arrangement came. The flowers plus the vase was a dwarfed 12 inches total. And the arrangement was skimpy in appearance. I called customer support and they informed me that the arrangement had not fully bloomed and the height was correct. They offered me a $15.00 gift certificate to redeem on their website. But I will not purchase anything from them again. Just wanted to warn other consumers to beware.

First and the last time I will order through them. I made the order well ahead of time (a week) so they would get there on time. They did not deliver the flowers I sent to a very special person, ruined the whole day. Rude customer service... will never order nor recommend them to anyone.

I ordered flowers for my daughter who has had a tragic injury and the flowers were nowhere close to what I ordered. The arrangement was terrible and the note that was supposed to be included was incorrect and some names were excluded. I was extremely upset as I was charged way more than the arrangement they sent was worth.

I was searching for a local florist in Santa Maria, CA. I saw an Google ad for "fromyouflowers", prices seemed good. And received a free delivery offer, the flower price changed at that point, but it was still cheaper than the original discount. I went ahead and placed the order for delivery the following day. I had never heard of "fromyouflowers" before, so I decided to Google their reviews. Once I read all the negative comments, I regretted my decision to order. I also didn't want to hassle with canceling and whatnot so I let it be. The flowers were delivered today! My friend sent her thanks with a picture attached. I was pleasantly surprised and happy that it was very similar to what I ordered online. Due to so many bad reviews, I just wanted to be sure to leave a satisfied customer review.

Ordered flowers a day in advance for a birthday office delivery. Paid extra for a morning delivery. The flowers never arrived. At the end of the day they sent an email saying that they apologize for the inconvenience and the flowers would be delivered the following day. When I called to cancel they offered a discount instead of cancellation. When I said that I wanted to cancel since the flowers would not be there for the birthday they put me on hold and then dropped my call. I called customer service a second time and was again offered a discount instead. After making it clear that no other deal would be acceptable except to cancel the order they agreed to cancel it. Will be checking my credit card statement to make sure.

They did deliver on time which was great but looked like nothing of what I ordered. Our mawmaw still loved them, but just the idea you pay good money for something and receive something totally different! The first picture is what I ordered. Second picture is what was delivered.

Upgraded my order of "You're in my Heart" flowers to deluxe, paid expediting charges and everything else to get them there before 12 noon, total bill was approx. $76. After two phones calls and getting the "it's out for delivery response" they were delivered at 4 pm. This company's idea of deluxe is ridiculous! Received 4-roses, and six carnations... $76? Are you kidding me? Stay away from this company!

If you are looking for your flowers to be delivered on time on the date that you wanted you might want to look for another place. I placed an order to be delivered to my mom for her birthday and chose this place because last year I had a bad experience with another floral delivery service not delivering on time and they had this bright shiny 100% guarantee thing. Well that was just a load of crap.

Believe all the reviews here. Flowers showed up 3 days late after I paid for a specific day. What came was not only almost dead, but mostly odd greenery and not any of the flowers ordered. See images. Pink bouquet is what I ordered. The other is what arrived. They did not even try to make it look similar.

Ordered a spray of flowers 1 week before funeral and they never arrived. Got a call in the middle of the service stating that the delivery never made it out the day before as instructed and never received an explanation as to why. Were unable to ever give me any reason. Someone else called me a couple of hours later reiterating giving me my money back and $70 towards another order. Like I would ever order from this awful company again! Buyer beware. Don't ever order from this company. Avoid the heartache and headache. So upsetting as the flowers were for my niece's funeral.

Do not order your flowers here or you will be sorry. I ordered a very special floral cake arrangement for my daughter in law. I received notification two days ago that it would be delivered today. What a nightmare. First I received a very rude email yesterday stating that my delivery would be on Monday. I wrote back and said this was not acceptable and to cancel the order. Her birthday is tomorrow and they committed to today, one day delivery remember? Within an hour I received an anonymous phone call. There is no phone number so all contact must be thru their customer service email which is a joke unless they decide to call you. A customer service rep called me early evening and explained the flowers in the cake were not available. I picked another cake and was told that would work and delivery would be today. I might add she called the Seattle florist to make sure the flowers were available... on hold for 20 minutes.

I wanted to brighten my mother's day by surprising her with a bouquet of flowers, paying (an albeit) small fee for same day guaranteed delivery. Instead, I received an email alerting me that the delivery would occur sometime within the next two days. I contacted customer service, was put on hold for almost ten minutes, then was told that two local florists had rejected my/their order and there was nothing that could be done. I requested a refund and was told that I should look for confirmation via email. Still waiting.

My boyfriend recently purchased a bouquet for me from this website. So, I went online to look at reviews and was met with some pretty terrible complaints. So the bar wasn't set very high to begin with. My bouquet didn't arrive till about 6-7 hours after it was purchased even though he paid extra for same day and 4 hour delivery. The bouquet definitely surprised me after I read all these terrible reviews. It was very sweet and pretty combinations. Granted, it didn't look exactly like the picture from online but they do state it will be similar with season flowers.

Pls. look at the arrangement I ordered. I then went even so far as to order the Premium (the highest quality) of that arrangement. The recipient went and posted it to her Facebook page along with the cards she received (she lives in Ohio and I live in NJ). There was 4 roses and a few tiny carnations (Not one Lily). If you don't believe me, look at the Facebook page of Jenny **, Hilliard OH. The arrangement that was delivered wasn't even what I consider the bare minimum that someone would order. It was worse than that.

Very displeased with this site. Order a simple set of flowers to be delivered to my girlfriend at work. I ordered them the day before but still got charged with same day prices. There was also a minimum purchase amount for the area in which they were to be delivered to. I thought that was kind of strange but I ordered them anyways. When I ordered received an email that they would be delivered between 9:00 am and 5:00 pm.

Have ordered from this company in the past. Order was messed up. Said I would get a refund and a credit on my account. Never happened. Thought I would try one more time. Ordered edible arrangement for birthday delivery. They delivered to UPS store instead of address given! Told the representative I did not request delivery to go to UPS and she told me there was nothing they could do! Gee, great customer service, NOT!!! This is the last time I will ever order from this business. Orders always get messed up and they never make good on their promises... Save yourself some time, money and, most of all, frustration. NEVER use this company! NEVER!!!

Had to send same day flowers because of a hospital emergency and they took my order but contacted me hours later that they "couldn't find" a florist because of a "remote location" but that remote location is IN THE STATE CAPITAL!! Seriously?! Now my already difficult, sad day just got worse. Thanks, **.

Do not use fromyouflowers.com. Google.com should stop doing ads for them. See all the other reviews. They do not appear to be on Yelp. I am super stressed about this because the person whom I bought these for was expecting a tough day at work. The flowers were supposed to be delivered in the morning per the expedite fee. They were not. I got a refund for that but not for the rest. They said, "They should have been delivered but we do not have a confirmation." Uhh. Okay. They did not call me nor the recipient so I assume there were no problems delivering them. Unfortunately, I am sure many more people will fall victim to their poor business practices. Sadly, nothing will ever be done about it.

Absolute worst customer service EVER! I WISH I had read reviews of this place BEFORE I placed my order! Sadly, I did not! I placed an order early this morning for flowers for my sister's birthday to be delivered within 4 hours, guaranteed delivery! In placing an order, it asks for your contact number in case there is ANY problem with the order, etc so that there is not a delay in processing your order and delivery! IT ACTUALLY STATED THIS AS THE REASON FOR THE CONTACT NUMBER!!! However, when I FINALLY got lunch today, 5 hours after placing the order, I had received an email 4 hrs previously asking for me to call them to confirm the order!!! THEY HAD MY NUMBER!!!

This place is the absolute worst place to order anything from. Who said, "Three strikes you are out?" Not going to happen, twice is enough - I'm out! I ordered purple roses (my spouse's favorite color); balloon; teddy bear; and chocolate candy to be delivered for my wedding anniversary. What did I get - dark pink roses; no balloon; no teddy bear; and certainly no chocolates! Besides that, UPS delivered the flowers which had to be placed in the accompanied vase. This was the worse experience, even from the time before this with fromyouflowers. Perhaps this is what I get from straying away from the florist that I've been doing business with for years to save a couple of bucks.

I wanted to order my sister-in-law flowers for her birthday on March 27. I am not in the same city so I googled Richland Center Wisconsin Florists. Of course a number of choices came up and unfortunately because I was pressed for time didn't bother to check reviews. I paid the expedited fee to have the delivery made within 4 hours. When I got back home and logged on to my computer I had an email from the florist explaining that because the address was a business and my sister-in-law was not in they would deliver it tomorrow. OMG the address was my sister-in-law's home residence and she was home all day. Needless to say, I cancelled the order and hope this never happens to anyone else!!!

I ordered flowers for my parents' 60th wedding anniversary. They delivered them on the wrong day. I called to complain and after 20 minutes of complaining they agreed to give my money back. Then, they wrote down that I had canceled the order. The next day, they made my 83 year old mother give back the order! I couldn't be more embarrassed. When I called to complain, they didn't even apologize. I will never use them again.

The arrangement was embarrassment and I am demanding a full refund and they are attempting to give me a hard time. I got 5 flowers in a chipped vase with greenery making a bad attempt to fill in the holes in the arrangement. The order I placed and paid for was consisting of an overflowing bouquet with no added greenery whatsoever. I would NEVER do business with company again and recommend nobody else does either. Remember this is a representation of you to the receiver and FROMYOUFLOWERS failed in every way.

Not only is their website junk. Had to call in my order because their website was faulty and now it's saying I've never ordered from them, so can't leave review on their website. How convenient. Looking at the 1 star ratings here I can see it may be a ploy on their part to avoid bad reviews. I ordered get well flowers for my niece for next day delivery. Well flowers were delivered. Not at all what I paid for, however. Please see photos attached. When brought to their attention, they offered a 20% discount. There was less than 50% of the flowers! Are you kidding me!? Won't be back. Won't recommend.

The worst experience. They ruined my husband's surprise by not delivering the flowers. They did not even notify my husband about it. I found out and had to call. They wanted to deliver the flowers next day... without notifying my husband. They Just don't know about the business and have no experience. I will never recommend them. The customer service is awful! Simply the worst experience...

This is a very unpleasant experience! First, I receive an email at the end of the day stating my delivery was never made which I paid extra to get there yesterday. Second, I respond to this email agreeing that the arrangement be delivered ASAP and agree to the upgrade and for them to call my mother. Imagine to my dissatisfaction that she was never called! I did not drop the ball, they did! Then I asked to be called and was given no response so I call myself and the rep keeps placing me on hold after hold and at one point never came back and disconnected the call! Is this even a real company!? I do not want canned response back! I want some answers! I'm paying for a product I never got!!!

I paid extra for expedited delivery within 4 hours and NO DELIVERY! Every time I called I was told, "It's out for delivery." The driver was 2 1/2 hours late so what was the purpose in being charged for 'Expedited Delivery'? I should have read the reviews first BEFORE placing an order because it seems like this is an ongoing problem. Also, the customer service reps sound as if they are working in a closet down in a dungeon somewhere... PATHETIC. I order purple roses, now watch them deliver yellow daisies! NEVER AGAIN!I I cancelled my order, what a waste of time!

It was relatively cheap for flowers! I read horrible reviews, but what I got was actually surprising and really good! Nice quality flowers, chocolate, and balloons. It wasn't exactly like the photo online, but pretty much the same (I also got a small order)! I'm very glad I found this site. Would recommend!

I purchased from this company, and NEVER will I or should anyone else ever again. I wish I would've done my research on this company, and saved myself $55. We had a death in our family, and I wanted to send my grandmother who lives on the other side of town something to cheer her up. I paid for same day delivery, and not only did they never show up... When they finally did the next day, they weren't fresh, they were the wrong color AND it was a smaller version of the ones I ordered. They offered a $10 credit, 30% off my order, and shipping reimbursement. At this point, I didn't want anything but my money back. I didn't need a credit, because NEVER would I purchase from them again. After wasting my time, I demanded a full refund and fresh flowers sent to my grandmother. You've been warned!

I wanted to warn everyone to not order from this company. I paid extra for a deluxe basket and they delivered the cheapest and tackiest candy basket I ever seen. Compared to their advertisement it is very misleading. The company is a complete rip off. Please, do not ever order anything from them. Ever!

Does this look like $60 worth of BIRTHDAY balloons? I am so embarrassed about what a very special person received for her birthday. No Birthday balloon. I paid for premium and this is what I got. Again From You Flowers disappoints! Customer service agreed to refund me a certain $$ amount for the balloons that were not included. I've given them 3 chances now, never again.

I sent flowers to my girlfriend while she was at work to make her feel special and loved in front of her coworkers. They don't tell you when you order it's delivered by UPS. So it sat in the back room till she was off work and went to clock out. Complete waste of money in my opinion. I could have bought flowers and had them waiting for her at home for a fraction of the cost.

After a bit of back and forth, From You Flowers fully refunded my money. The flowers did end up arriving by 12pm and the anniversary balloon I ordered never showed up, otherwise I would mark this experience as satisfied. My wife did not end up receiving my gift as it was her last day at work before she took her maternity leave.

Placed an order for same day delivery (at was guaranteed), however they failed to fulfill the order. I wasn't notified regarding this issue and instead I had to contact them to ask why my order wasn't delivered. Definitely trust this and the other negative reviews. This "middle-man" company isn't reliable, at least not if you expect a timely delivery - and for a florist this is utmost important to honor. Stick with ordering flowers from the local florist instead, you'll get way better service and most likely more flowers for your buck. I've also had better experiences with local florist regarding timely delivery.

I placed an order with fromyouflowers.com after seeing best value from CBS news. Best value does not total best anything else because they are awful and never even sent my order. I placed the order Saturday morning via phone because I wanted to be sure the flowers arrived first thing Monday morning. Mind you the flowers I ordered said same day delivery, hand to hand in four hours??? False. Not only did that not happen but at 12:38 pm Monday afternoon the flowers had not been delivered. I had placed them on Saturday and wanted them Monday for when my daughter returned back to work after a terrible accident.

Flowers were to welcome back to co-worker back after six week bereavement leave. She got off work at 5, but no flowers. Promised would be there by noon tomorrow. Wow they offered me 20% off next order (like there's going to be one). Everyone gets 20% off. It's on the banner of their web page. Refused to tell me who the local flowers were from.

By the way I had to wait 20 mins to get the customer service person on the phone to get a refund. Sounds like this is a really small shop that is sub out the business?

My sister ordered an arrangement (Open heart standing spray) for our aunt's funeral and she paid the Deluxe option. It is pitiful when the funeral home assistant asked where they were from, bc they were THAT bad! It barely had flowers and it was filled with greenery to take up space. Take a look at these pictures and no one can tell me this was worth $130. The daisies were wilting and the roses weren't any better. My sister could barely hear the lady at Customer service and after 30 mins. we at least got some money back. Please do not order from this company... Unfortunately we wish we would have looked at the reviews on here before ordering. It's funny how many comments are almost exactly the same... not what people ordered!

I ordered and paid for a flower arrangement on March 15, 2017. The flowers in the arrangement look nothing like the arrangement I ordered and they are unsatisfactory (I included pictures of the arrangement I ordered as well as what was delivered to the recipient). In addition, some of the flowers were a bit wilted and not as fresh as they should have been. This is very disappointing, especially since I am a first time customer. I am requesting an immediate refund. My Order # is **. Please let me know what other information you need in order to process my refund. Thanks.

I ordered for a dozen rose with teddy bear, chocolates and balloon. They only delivered the flowers which by the way doesn't even look as nice as the picture on their website. I called them to ask them to come back and deliver the rest of the items but they just refunded me for the items missing. I told them I don't want the refund. I just want the rest of the items delivered but they said they couldn't. Very disappointing!

My son was sent an gift basket from his aunts for his birthday from FromYouFlowers.com and what he received was an absolute joke. His aunts spent $75.00 for this gift for him and paid extra for floating balloons. A man came to the door with the basket, unwrapped, and basically just handed it to my husband. It's apparent that the florist stopped at the local Dollar General to make up this basket. My aunt was able to get her money refunded to her but not without hassle from them. She was first offered a 30% discount and a $20.00 gift certificate off her next purchase. She demanded a full refund and had to email pictures of what was delivered and had to wait 2 weeks for the refund. This is horrible misadvertisement and I would not recommend using this website for that special you wish to send to someone. If I hadn't have shown my aunt a picture of the messed up greeting on the card, she would never have known what her money was spent on.

I ordered flowers to be delivered same day to a relative in the hospital. Got an email saying they would be delivered next day and they weren't. Tuesday night I received a phone call apologizing and letting me know they would be delivered the next day and one upgrade. They were finally delivered on Wednesday. The same day my husband dropped by to visit his brother in the hospital and he said they were an embarrassment. They were not fresh. All roses were completely opened and it looked old and raggedy. I don't recommend using this site. Their customer service offered a 15% discount - I should have cancelled the order on Monday.

DO NOT order from fromyouflowers for important dates!! The flowers for my father's funeral service were never delivered!! Then, fromyouflowers had the nerve to offer to send "a planter" to the "family". To myself??? No, I want my money back! Horrible company, horrible service.

I WISH I HAD SEEN ALL THE NEGATIVE REVIEWS BEFORE MY ORDER! Paid expedite... nope. Even the second window they promised was missed. This was the first time my new girlfriend had ever received flowers at work and it was for a special occasion at work that day. They arrived at the last hour of her shift. She loved them, but I was HUGELY disappointed with how it went down. Nothing was offered to compensate me except the before noon guarantee that I originally paid for. I was on hold for very long wait times and was disconnected once having to call back for even a longer wait time. It sounded like an overseas based operation, or at least very poor phone service. First and last from this company.

I ordered a red rose and white calla lily bouquet for my sister for Valentine's Day. What arrived was a bouquet of red roses and red carnations. I understand most florists' substitution policy, but carnations are no substitute for calla lilies; in price or appearance. They couldn't even get the color right. I emailed From You Flowers customer service immediately. My email was acknowledged, but no one ever responded. I just got off the phone with them, and they told me they would only refund me 30% and then gave me a patronizing $10 coupon for my next order (which will never happen). They said too much time had passed for them to do anything more, even though I emailed them the evening of Valentine's Day. Shoddy business, shoddy customer service. Save yourselves the trouble and don't bother.

I placed a balloon order with FROMYOUFLOWERS on Friday at 4 pm. Birthday Party the next day Saturday at 1 pm. Paid $3 extra for Saturday delivery. Not to mention the $18 delivery charge they throw on you at the end of checkout!! Saturday 2 pm rolls around, an hour after the Birthday starts. NO BALLOONS. I call FROMYOUFLOWERS and they tell me they have until 5 pm to deliver. Great... Deliver the balloons after the Birthday is over. You can guess what happened. 5 pm comes and still no balloons. "Oh, we're sorry, do you want 30% off and we will deliver them tomorrow?" Stupid... They knew at 2 pm these balloons were never coming. Why not call the flower place at that time to confirm and tell me so I can make other arrangements? Why? Because its extra work and the customer means nothing to them.

I ordered a same-day, expedited fee, weekend-rate delivery (all features I paid for) to celebrate an anniversary. The price had hidden fees ("handling" and the aforementioned) so the total was about 150% of the stated price. The delivery never happened. The customer service was extremely hard to get ahold of. When they did the quality of the call was so bad that I hardly understood anything. The customer service representative was not even able to get ahold of the driver. I cannot think of anything more going wrong here. I discourage in the most categorical way possible anyone to use this company's services.

Order flowers for a funeral service and received an email from FromYouFlowers that was sent to me 5 hours after the service was to take place telling me that they were unable to complete my order as they couldn't find a florist to deliver in time for the service. The order was placed 2 days prior. Why could they not notify me sooner so I could use another vendor? Funerals and grief are hard enough. Shouldn't have to deal with something like this happening!

Horrible. You will be overcharged and disappointed. I work in Marketing and I know how hard we all work to get new customers. Fromyouflowers.com, your Google Ad worked, and you got me! I was a brand new customer. I clicked on your Ad when I searched for "Flowers in Scottsdale." I usually never click on the AD/Promoted when I do a Google search, but this company came up first and then I did a quick search of your company up and saw great reviews (on their website!!!) so I decided to order.

I ordered flowers for sweet 16 for my beautiful daughter's birthday. The bouquet I had purchased was not the bouquet they had delivered. The flowers delivered look like they were taken out of the garbage can and placed in a vase. I would have been better off going to my local grocery store and shipping them through the Postal Service! Nothing at all like what it was supposed to be, not even similar. Do not order from here at this place is a scam and a ripoff. Why are they still operating? This place needs to be shut down.

The picture listed for various flowers is for the most deluxe/premium version you can buy. However, when you click on the different size options, the picture doesn't change! The flowers I received looked NOTHING like the picture online. More like 1/4 of the size... They also sent a Happy Birthday balloon instead of an "I love you" balloon. After contacting customer service, they said they would reimburse for the balloon and 25% of the flowers. If they tell you this, they're just trying to see if you'll take it. If you say you want a full refund, they'll give it to you!! Do NOT be fooled by their manipulative customer service. Their "100% satisfaction guarantee" is definitely not true. After going back and forth via email, it was clear I was not getting anywhere. Whatever you do, do NOT use this company!

I ordered flowers for my MIL for her birthday and had them delivered to her home. I upgraded to premium (regular, deluxe, & premium were your options). She sent us a photo thanking us and I asked her to check if those were from us or someone else because they didn't look at all like I ordered. I showed my husband what I ordered and he agreed. We contacted customer service (got hung up on twice, had to call the order line to get someone). The lady was very nice and assured us that the flowers we ordered would be delivered the next day. I was happy with that.

I should've been more diligent and did my research on this company before ordering flowers for my mom's birthday. Someone who is so important to me. I was absolutely thrilled that the arrangement could be received next day. Indeed, she got the arrangement on time. But when she sent me a picture of what was sent, I was absolutely disappointed. On the left is what was pictured on the website and the right is what was sent. I will never order any other arrangements from this company or recommend them. This will be a lesson learned for this dissatisfied customer.

If you want to humiliate yourself order from this company. They are irresponsible, liars. I ordered two bouquets for Mother's Day on 3/8/17. One for my mom which was going to have a surgery the next day and the second one for my mother-in-law that had a party and I promised her I was going to bring flowers. Since I was busy at work I ordered them online. I called twice to confirm same day delivery. Flowers never reached the destinations. Very, Very disappointed. Tried to call them after I left work. I was on hold for 20 min and after that the line got disconnected.

I paid extra for the expedited delivery before 12 am and here it is almost 5 pm and still no flowers. Each time I call to check the status I'm told there is no answer from the florist. I did not place the order at the last minute. I made it a whole day in advance. This company has poor customer service and does not stick to their on time delivery policy. You place the order. They deliver it when they get around to it. I would not recommend this company to anyone. If there was a no star box I'd check that one. They aren't worth the one star I have them.

I was terribly dissatisfied with my flowers. I ordered the Sweetheart Rose bouquet and they delivered it with all carnations and an ugly paper cut out in a small square that contained my message instead of a card. I paid for same day delivery and they did not deliver the same day. I requested a refund of that fee. They offered to redeliver the flowers and they did 3 days later stating that it takes some time before the flowers have to be ordered for freshness, etc. However, the flowers looked HORRIBLE and again it did not look like the bouquet or remotely close. I understand there will be some variances but this was just ridiculous. I will NEVER order flowers from them again! Buyers beware. Go with a more reputable flower company... SMH.

Do not use this floral ordering and delivery service! 1st attempt at delivery: dead flowers falling off of the stem. Delivery person agrees with recipient and the delivery is denied. 2nd attempt: There wasn't one-after emailing pictures of the 1st attempt. The email that customer service sent was the delivery was made (it wasn't/total lie). Spoke to a representative (Stephanie) who assured me the delivery would be made the following day (already inconvenienced at this point) and the birthday delivery did not happen as promised. Spoke again to the recipient and the delivery was never made. Spoke to another customer service rep to express my displeasure with the 2nd delivery not being made. Supervisor said they would give me 20% off of my order... really?!?

Spent $70 on flowers for my aunt who is in the hospital, they did not even deliver the flowers per my aunt and the nurses on staff. When I kindly asked for a refund, they had the nerve to make a response stating the florist went into my aunt's room and read the card to her because she was unable to move. At no point was she unable to move, and there is no way unauthorized personnel would be allowed in a hospital room. Horrible service from a fraudulent company.

Shoppers should know that the flowers in the picture for the advertised price are not what they are getting. The advertised price buys a much smaller bouquet. If you want the bouquet you see in the picture, it will cost you an additional $10-$15 (for a regular bouquet. I'm sure larger bouquets have an even larger markup.). Also, after all your shopping and decision-making, you discover at check out that the cost is even more than you thought. There's a $15 "service charge" which I assume is for delivery. People buying flowers online are often short of time and under stress, and end up spending much more than they expected for less than they saw in the photo. I consider this deliberate deceptive advertising. Neither the photo nor the price that you see on the page are accurate. Your bouquet will be smaller, and your price will be higher.

Oh my goodness, I never do this, BUT DO NOT ORDER FLOWERS FROM HERE!!! My mom ordered a beautiful arrangement for $70 to be sent to her sister in law in the hospital after open heart surgery. She also paid extra to have them there before 5:00, they got there after 6:30, even though she got the confirmation saying they were delivered. When they arrived she sent us a picture & we were APPALLED at what she received, it was EMBARRASSING! I think my 3 year old son could have put together a better bouquet together. So my mom called & was successful in getting someone to answer & they said they would send another bouquet. Well they did & they took the other flowers!!! How rude! So when my mom got the second picture she was still pissed & called & demanded a full refund. The lady didn't argue or anything, so we will see if she gets the refund. This place is a joke. Please don't waste your money!!!

Not only were the flowers 1/8 of the size they were pictured to be (yes I understand there will be differences between what's online and what will be delivered) but there were no roses only carnations, that by the way, were wilting. It took weeks for someone to get back to me and when I emailed pictured proof of their shockingly small bouquet she offered a refund. I went to check my bank statement and it was not the agreed refund. You must, I repeat MUST, find flowers somewhere else.

I tried to use this company twice and both times they did not deliver on time. I will never ever use this company again. I tried them twice. They won't mess over me three times. They should be closed down.

I place a funeral arrangement and was never received. I check with the people at the funeral home and they said they didn't received anything. They even let me look at the sign in sheet that the florist sign when they deliver. 3 family members placed orders only 1 was confirmed. Me and my sister in law's arrangements never arrived. Their respond was they were delivered on Feb/23/17 at 11:55 am. Am very disappointed that one of the last thing I would give my grandmother was not delivered. They kept giving me the same respond when I kept telling them they weren't delivered. 3 times they gave me same respond and not able to get thru on phone. I have screen shots of my online receipt. Will never order from this company again.

I ordered flowers for my daughter for her birthday. The arrange I picked out and paid for was completely different than what I ordered and they forgot to even add the balloon. After letting them know all I get is a "I'm sorry." Well doesn't change the fact that I had an expectation for this company to deliver and make a great surprise for my daughter and they ruined it. Never use this company. Not what you expect or pay for.

I was looking to send a congratulations basket to my boyfriend after finding out he passed a huge test in the fire academy this morning. He lives out of town so I wanted something available to him by the end of the day. After purchasing a gift basket for $70 I was notified 2 hours later that "They did not have the item in stock; however, had a cracker and cookie basket available instead." I initially ordered a basket with summer sausage, crackers, cheese, etc. I declined and asked when they could get my initial purchased item to him -- they responded they heard back from a florist that said they could get it to him tomorrow with a $10 extra charge that THEY would cover. That sounded great.

I ordered a dozen roses to be delivered for my wife's birthday on March 2, 2017. The price was $39.95 with free delivery - not bad. Then you start to go through the payment with your credit card process and they hit you up for another $25 worth of ** fees. By the time it's all over, your $39.95 flowers are now $65! I bit the bullet and just did it anyways. Now the fun part; today, a FULL WEEK before the scheduled delivery date, my wife texts me and tells me that she got a dozen roses today at work. They delivered the flowers on the wrong day!

I ordered flowers to be delivered at my mom's office for her retirement, and I paid the extra fee to have it expedited so she'd receive them the same day. I kept tracking the order, but it never arrived. First the florist said it was out for delivery. Then I called again, and I was told the florist had to go out and find flowers to fulfill the order. Then I was told it would be delivered first thing the NEXT day, and I was offered a gift card and the refund of the fee I paid to expedite them. I will NEVER use this company again! I should have read the reviews first!

Set up my wife's Valentine's arrangements 2 days before Valentine's. I still had no confirmation. Called in, waited 45 minutes and was told it hadn't shipped. I lost it. The most important day a girl has and these idiots blew it. Do not use these idiots.

Don't be fooled by the 100% satisfaction. Ordered flowers and paid the additional expedited service fee. Flowers did not arrive within 4 hours as guaranteed, but closer to 8 hours. Tried to contact customer service but email advises 6 hour response so tried to call after being on hold for 19 and 23 seconds gave up trying to find out what happened and to cancel order. Finally received contact by email advising me that the flowers had been delivered. Not exactly 100% satisfaction requested a refund. Worst still the flowers that arrived were lacking in both quantity and quality. Despite the Company's guarantee I was offered a 40% refund plus the expedited fee. I will never use this Company again and would strongly discourage anyone from using them, their customer's service was more about the fact that something had been delivered than anything to do with my satisfaction.

I ordered get well flowers from my company for a coworker who had surgery due to a car accident while on a job. I ordered them over a week in advance to be delivered on a Friday. On Saturday, the DAY AFTER they were to be delivered I got an email saying they were not delivered and would deliver on the following Monday. Then on SUNDAY I get an email telling me that the area is too remote and they can't deliver. So I had to drive an hour away, go to the only place that has flowers on a Sunday and pick up whatever I could find and then hand deliver them. HORRIBLE CUSTOMER SERVICE - DO NOT USE THEM!! They offered me a full refund which I insisted be immediate and a gift card which I flatly refused.

This company is joke! I ordered flowers for my mom for valentines day. She never got anything delivered. I tried calling their 800# only to wait 40 minutes and not get an answer. Then I resort to email and I get a reply saying they are reviewing the information and I should get a response in 6 hrs. 48 hrs later, I get an email that they can't find the details of my order! Don't waste your time on this BS company nor your $$.

When ordering roses for Valentine's Day they did not arrive in time nor were they worthy of delivery. They were all brown and dried up, and the price was outrageous. They kept putting me on hold when I contacted them concerning the problem. I will not ever recommend this company to any of my friends!

I ordered a wreath for my father-in-law's visitation and funeral and they never came. The funeral home was on the phone with FromYouFlowers and all they could say was that they couldn't get hold of the florist. I was very sad and disappointed. I should have done better than to trust them with my order. I will never order from them again and will make sure people that I know won't make the same mistake I did!!! Very sad! They shouldn't be in business.

I had ordered flowers on Feb 13 to be delivered to a friend on Valentine's Day. She never got them. When I contacted them the next morning, the woman at customer service apologized and said they would contact the local florist for delivery on the morning of the 15th, and was given a free upgrade. The delivery never happened. I called again the next day, the 16th. They set up a delivery for the morning of the 16th and refunded me 20%. The delivery never happened. I contacted them yet again on the 17th. They called the florist and arranged for delivery on the morning of the 17.

FromYouFlowers.com Horrible Delivery and Bad Customer Service - Flowers ordered for Valentines Day delivery did not arrive! I called customer service and was on hold for 38 minutes before anyone answered. They claimed the flowers were delivered and gave me the tracking number. I told them that was impossible since the person that accepted all deliveries for the building was my sister, the same person who never got the flowers. I told them I wanted a refund. I was put on hold for about 2 minutes and then my call was dropped. As I was calling back, an email from customer service was sent to my cell phone, stating that the flowers were delivered.

I ordered a bouquet of "rainbow" roses and a "custom" vase with my picture for my husband for our anniversary. He'd recently lost his dad and the funeral was for the next day. I was hoping to cheer him up with this special gift. I sent it to his job to surprise him and thankfully they arrived as scheduled. Although I might add that I ordered them 5 days in advance because of the "custom" vase. When he received them he called to thank me and I was so excited I asked for a picture. I'll just let them speak for themselves! The roses were SOLID colored, nothing "rainbow" about them! I could've bought the same ones in a supermarket. I couldn't see my picture in the vase so I asked hubby to turn it so I could see the pic and he sends me a cardboard with my picture printed on it! He was supposed to insert it in the vase?!? I paid extra for the vase. Completely unsatisfactory. I regret not reading the reviews. STAY AWAY!

Stay far far away from this company, I ordered Valentine's Day flowers way ahead of time and paid extra for delivery on Valentine's Day, the flowers never showed up at 6pm. I received an email from them telling me that they couldn't make the delivery and the flowers would be there on the 15th or 16th. They showed up on the 16th at 6:30 pm. And were definitely not the same as the ones they advertised. These people are nothing but a scam!

I ordered flowers for my wife on our anniversary. She gets off early in the afternoon, so I paid the extra money for expedited shipping, so they would get there by noon. They did not get there on time. App. 2 hours late. I wish I would have read other reviews before I used the website. Never using this company again.

I have ordered flowers three times from this company in the past six weeks. All three times the flowers showed up late, in two cases on the day after they were promised. On the third order, the dozen roses I ordered arrived with only ten roses in the vase. The service is terrible. You can get better service, at a lower price, by just calling your local florist.

I ordered flowers for my wife and they sent a bundle which only had a few roses in it. It was actually a $15 package vs the $30 package I ordered. They said they can substitute when they want and offered me future credit. They also delivered them late and my wife had to wait 30 minutes for them. The lady on the phone was also rude to her. After all the Valentine's mark ups and unsatisfactory service, why would I order from them again?

I paid extra to have a flower delivery to my wife's office on Feb 14, 2017. Her birthday is on the 15th so I send flowers there every year on the 15th. Fromyouflowers.com offers an expedited delivery for a fee to have your flowers delivered by noon the next day. As noon approached, I emailed my concern it was not coming. At almost 2 pm, I was emailed back saying my delivery in fact is not making it by noon... Ummm really, you don't say? So now 5 pm is approaching and after 6 phone calls of being put on hold and never speaking to a live person, they didn't show up.

I made an order about 2 weeks before Valentine to send her flowers at work. My wife injured her legs at the gym and had to stay home. So I called can change the delivery address over the phone and to confirm the changes I sent an email requesting confirmation and fromyouflowers kindly responded and confirmed changes. Valentine day passed no flowers came and I tried to call multiple times. I sent them two email. So no I paid money and it's not cheap. No flowers been delivered. No refund. No care. Never again.

My husband placed an order way ahead of time, for Valentine's day delivery. The flowers never arrived, not a phone call to let him know nor an email. You try to call their customer service dept and you are on hold forever. You send an email, you receive a reply stating you will be contacted within 4 hours however that never happens. We will NEVER order from this company again and I will make sure no one I know does either. Out of all the days to screw something up, Valentine's was not the best one. As for the refund, in my opinion, it should have been done right away after such a screw up but no... Now the task of making sure we do get a refund.

Completely unprofessional. Stay away! I placed an order on Monday for Valentines on Tuesday. Surprise! They never delivered the order. I try to talk to them on the phone, and it took more than 4 hours in total to talk to anybody there. They tell me they will deliver the order by 3 pm next day, never happened, by 6 pm and never happened. Finally, I talk to one guy and he tells me to contact them next day because the florist is not answering. I ask him to talk to the supervisor because it is completely unacceptable at that point to delay the deliver one more day, and he puts me on hold forever. I only made one more call: just to cancel the order. Stay away! The worst online shopping experience ever by far!

I ordered flowers for my daughter to be delivered on Valentine's Day 3 days before Valentine's day. I asked for the purple roses. Her order was a day late and the roses were white not at all like to photo I ordered from. All you can do is email the company no calls are answered. I felt they should have even made her order bigger since it was a day late, they did no such thing. I will not be using this company again!

I paid for and ordered flowers for Valentine's Day a week in advance and they were not delivered until 2/15. The company blamed it on "not being able to confirm the recipient". She was at work all day and they had her phone number as well as mine. There should be some regulations for these scammers. Never again.

I ordered 24 roses and they only delivered 12. They charged me $150! Never responded to my calls or emails on a refund. I am in process of suing them with attorney fees included as I don't want others ripped off.

I would never recommend this company for anything. They didn't deliver on time and when I talked to them they said they were busy really? They sure didn't mind taking my money. I think this is a fraud and needs to be addressed to exactly what it is. They charged me for next day delivery and I made the order 8 days before I needed them delivered. And I was fine paying the extra next day delivery charges because that way I knew they would be there on time. Well to my surprise they was not there when they said they would be there.

I ordered a dozen roses for my sweetie for Valentines and she received a piece of cr@p from this company, not at all what I ordered. DO NOT ORDER FROM THIS COMPANY. They hit you with added charges as you finalize your order, then send inferior product. I feel like they stole from me. Shame on this company for their deceptive practices and disregard for their customers. I have attached a picture of the dozen red and pink roses that I ordered for $60, and a picture of the junk they delivered. Avoid this company.

How about those Valentines day deliveries? My flowers did not show up for Valentines day delivery even though the website and an email said they were delivered. I called to ask about it and the message on the phone says they are not able to confirm Valentines day deliveries via phone, send an email instead. The email said they cannot verify deliveries at this time. Stay away from this company.

I ordered flowers on Feb 12 for Valentine's Day to be delivered to my Fiancée's work place by 1:30 on the 14th to surprise her at work! I paid extra since it was a high demand weekend. Well they didn't deliver until 3:50, long after she had left work! In fact I had to stop at her workplace and pick them up and take them home and then give them to her myself!!! If they had no intention of getting them delivered on time why not tell me upfront so I could find flowers that would be delivered on time!!! Huge Fail!!! Plus tried to call them and was on hold for 20 minutes and just gave up!!! I'm pissed!!!

After reading a lot of reviews on this website about FromYouFlowers, I was terrified. I ordered four bouquets of flowers for Valentine's Day and was dreading seeing what they would look like. I was pleasantly surprised at the end result. My only complaint was that one bouquet was not as full as I had hoped but it was still a beautiful arrangement. A couple of things those of you writing harsh reviews about the website should know is that they are not actually a florist shop. This website is a middle man. You order arrangements and they give the order to whatever shop is closest to the delivery destination. The card that comes with the arrangement of flowers is where they actually come from. If you got a horrible bouquet, or no flowers at all, you should contact the florist shop named on the card that came with the flowers. The flowers I ordered came from three different shops and I guess I got lucky, all three shops pulled through for me.

This is the worst online flower company in the world! I ordered flowers for Valentine's Day and they promised they would be delivered by 5 p.m. but they did not arrive until well after 7 p.m. while we were at dinner - and of course, I looked like an idiot for not having flowers for this special day. When we came back after the dinner the flowers were there but they were deformed, smashed, suffocated, and dead. I called to request a refund and they put me on hold for 20 minutes, promising to get me a refund. But no one came back on the phone and after 30 minutes and I hung up. This is a scam company with no follow through. Don't be fooled by their pricing and promises. RUN don't walk away from their ads. I warn you in advance.

I placed an order for Valentine's Day flowers for my wife. I paid an extra fee for GUARANTEED delivery on Valentine's Day during NORMAL BUSINESS HOURS, which fromyouflowers.com lists as between 9 am and 5 pm. Well they didn't come then. I sent an email demanding a refund, and two hours later, received a phone call WHILE I WAS AT DINNER from some delivery guy asking what to do with my flowers. I told him not to worry about them now because my wife was not at work anymore and the business was closed.

Ordered roses for Valentine day. Although I ordered a mix of roses it was sent all red roses and the roses were not fresh. I am so disappointed that I am requesting reimbursement but I got this weird response to my email: "We have received your email in regards to your order. Due to an unforeseen telephone issue we are currently unable to receive your call should you try and contact us via phone."

I ordered flowers and chocolates for my daughter who has been sick for quite a while. They promised they would deliver them on Valentine's Day. Valentine's Day is now over and my daughter is still sitting at home crying because she never received her chocolates or her flowers. Do not ever take the risk of ordering from this company called fromyouflowers.com. It is a major scam and they do not care whether you got your stuff or not. They will not even have the courage to answer their phone and resolve the issue. This is a POS company and if you are intelligent you will stay away from them. They are nothing but liars, thieves and crooks and have no intentions of being a good honest company.

Ordered flowers for Valentine's Day today on 02/10/2017. Tried calling their phone number all day without success. Even though I had put the day in my order on when I wanted the flowers delivered, they still charged me for a Same Day Delivery fee! After I emailed them today, they said they will reply after 24 hours! This is a terrible waste of my $74 as I still do not know if my girlfriend has received her flowers and I would never use this company again nor recommend them to anybody.

Pre-ordered Valentine's day flowers 2 weeks ahead to beat the crowd. Day came, flowers never did. The tracking on the co. Website is useless and the email response is fruitless. Valentine's day surprise was ruined, and the icing on the cake is that PayPal gives these irresponsible co. 10 days to respond to claim for refund. PayPal is in bed with these fly by night companies. Worst company ever. Will never use them again.

Absolutely disgusting. My boyfriend tried to surprise me with an arrangement. He called me around 4 pm to ask me if I received my flowers yet. I had not. The arrangement was scheduled to arrive at 12 pm. He paid for expedited shipping. I proceeded to call the ** customer service number. I waited in the phone for over an hour. After 7 pm the flowers still had not been delivered. The excuse was, "The florist is backed up and the delivery should be to you between 11 pm-12 am. Valentine's Day 2017 was officially ruined. He spent over $150 on flowers that were never delivered. The lady had no choice but to refund the arrangement. Pissed is an understatement. DO NOT ORDER FROM THESE CON ARTISTS EVER!!!

Avoid these people like the plague! Trust me, you can do better than these scam artists. Placed an order well in advance and on the scheduled delivery day the flowers never arrived, though these guys claimed they had "confirmation" the delivery had occurred. With a little push back I'm told that these things happen with false-positive delivery notices, I'm given a 30% refund, and still no flowers or any reassurances that I'll ever see them. A complete circus and Valentine's Day fail!

This was the absolute worst experience I have ever had with any company. I ordered flowers, chocolates, and a card for my boyfriend to be delivered to his work on Valentine's day. I placed the order Feb. 7th and it was never delivered. I tried to call multiple times and kept getting an all circuits are busy message. Once, I finally got through and was on hold for 2 hours until I was disconnected. I have sent them 3 emails and have yet to receive an answer. I am so upset and enraged at this entire experience. I don't know how this place is still in business. I have requested my money fully refunded immediately, but I guess we will have to see if I even get an answer. I wish I could give negative stars! Stay away from this place!!

I'm writing about a Valentine's Day delivery that was never delivered. THIS WEBSITE IS A SCAM! The flowers never came and when I called, I waited on the phone for 30 minutes to no avail. The repeating message said "We are unable to confirm deliveries on the phone at this time. Please check the status of your delivery online" or to email them. I checked the status online and all it said was delivery scheduled... Not helpful... I also emailed them and they said they would get back within 4 hours (it's 6:30pm - also not helpful!). Sad that they would treat their customers so horribly and mess up a special delivery. Never order from this company!

I ordered a vase with a bouquet of 36 roses. What my wife received was two roses, dried lilies and carnations. The fine print states, "our florists may need to make substitutions for flowers or vases, we will use as close as possible or better as a guiding principle". Nowhere near roses was sent. Will never order from Fromyouflowers or Airport Flowers again.

Order my mom flowers from FROMYOUFLOWERS on 2/13/2017, I was even charged a $4.00 EXTRA fee for what? "Carlos" said, if that's his real name, said it was for (Same Day/Weekend Fee) this pagan holiday fee... BS! Well, my mother, the 1st grade Teacher never received her flowers for Valentine's and every time I would call these unprofessional people, they would hang up the phone over and over and, over again! I'm now sitting on for 30 min. and have yet to SPEAK to anyone... But they sure did PROMPTLY charged my card with NO PROBLEMS! DO NOT ORDER ANYTHING from this company! Especially on special events!

My boyfriend spent $110.00 on flowers to be delivered to me for Valentine's Day today. I get 2 dozen dismantled broken roses, the ones that didn't look dismantled and broken looked like they came from a gas station wilted and half dead. A custom vase was ordered as well, that has our picture in it but doesn't look like a vase, it looks like a water glass. But wait it gets better once the water was added to the "vase" the picture started to put print in our faces. The picture in the vase was ruined. So now I have a water glass with a few half dead roses with no baby's breath. They false advertise. Nothing looks like the picture. The teddy bears eyes are crooked too! Looks like it came from a local dollar tree. This is absurd. I am currently on hold to complain to them. I have been waiting to speak with someone for 35 minutes already! This is a scam and a rip off and STAY AWAY!

It is VALENTINE'S DAY and they DID NOT DELIVER FLOWERS! I ordered it two days ago to make sure delivery. I cannot explain how pissed off I am. There is not much more to say... They simply suck! Must be sued... Tried to call but their phone does not work. Do not ever use this "business".

Ordered yesterday for delivery today. Called after placing order to confirm w/ operator that timely delivery this morning would not be an issue, received confirmation of this. Lo and behold, this morning has very much come and gone, and no flowers, no email or call notifying me of this. Called them and they offered to delivery to alternative address, to which I agreed. Still no delivery and it is now well past the time that they guaranteed. Called them again (mind you, all of this is during the workday and taking up the majority of my time simply trying to get them on the phone). On hold for 15 minutes, after which the operator asks to place me on hold to investigate the issue, then HANGS UP ON ME. Attempt to call back and call cannot go through. Tried several more times with same result.

I ordered flowers for my girlfriend a week before Valentine's Day. The day they were supposed to be delivered I find out the delivery will not happen from a website. They were going to let the delivery not happen and not tell me about it. They were happy to take my money and give me nothing. Do not use this service. They are terrible.

My husband ordered flowers for me and my daughter. The flowers he ordered for me was supposed to be an arrangement of one dozen roses. My daughter's were to be a mixed arrangement. My flowers arrived in a box. They were wrapped in plastic paper. He paid $75 for the flowers that were no different than what he could have purchased at WalMart or the grocery store for $20. My daughter's arrangement was $50. It actually came from a local florist and was beautiful. My $75 couldn't compare to her arrangement. Do not order from this company. My advice is to order flowers from your local florist.

These people are scam artists... Placed a valentine's day order a week in advance using their "Guaranteed delivery by noon" service. These absolutely had to be delivered by noon as the recipient was not at the delivery location during the afternoon. Fromyouflowers.com took my money and then offloaded the delivery to UPS!!! UPS, of course delivers between 8am and 8pm and the flowers were not delivered as promised. This company is a joke. I'm reversing the charge via my credit card company (I won't be dealing with fromyouflowers as they apparently have a system for scamming people based on other reviews here).

First off it's pretty obvious these people make up the reviews on their website because their real reviews all over are awful. I ordered flowers for my gf on v day weeks before v day and paid for morning delivery. Well here it is 4:00pm and still no delivery. I'm watching outside as I see delivery van after delivery van pull up and deliver flowers for their valentine's none of which are from fromyouflowers.com. And yet the flowers I ordered are not here. I called and they argued with me that I never paid for morning delivery even though it clearly states on my receipt guaranteed morning delivery. They didn't offer me any refund or discount because "the flowers are already out for delivery and they can't stop it". WOW! This is a pathetic excuse for a company and it's pretty evident that since 2010 when they were voted best/cheapest quality by CNBC that some changes for the worst have been made in 2017.

I ordered a gourmet basket of sausage and cheese to be delivered to my friend on his birthday 2/8/17. When they delivered the basket he said it was missing the Happy Birthday Balloon. I called customer service and was told that the delivery person said it blew away and that they would deliver a new one the next day. That was the first disappointment. The next day he brought the basket home for me to see and then another disappointment. The basket contained candies, crackers, a small block of cheese, cookies and can of peanuts. I ordered GOURMET CHEESE AND SAUSAGE basket. My friend is allergic to peanuts so made sure I ordered one that only had meat and cheese.

Placed and order a couple of months ago, flowers were not delivered on time. On top of that they spelled my name wrong. Was a minor mistake. I contacted them and they gave me a credit. Bad thing is I had 2 weeks to use the credit. Valentines day roles around. I decide I will try again, ordered day before at 8 am. Get an email Valentines day stating that my order can't be fulfilled. They will be delivered the 16th. Gave option of 15% off or cancel order. I'm not made of money and my bank would have waited 7 days to put money back in my account. So I had to take 15% off option. And inform my Valentine that her flowers would not be delivered until the 16th. Good thing I have the best Valentine ever as she was understanding. But so much for the surprise. All in all don't use this service. I know I won't.

This morning I ordered a $59 arrangement to be delivered today, the day BEFORE Valentine's Day. I was charged a "same day delivery" fee as well as a $14 "handling charge". It wasn't delivered. Having received no notice of delivery, delay or anything else, I tracked the order online which showed a "delivery exception" and a new delivery date of Thursday - three days after Valentine's Day! Tried to call. After being on hold for 55 minutes, I hung up and emailed and got a response that they would offer a 15% "discount" which doesn't even cover their "handling charge". I will cancel and will never use this company again. Truly horrible service.

I ordered from fromyouflowers because I saw great prices and weekend delivery. I ordered a dozen red and white tulips with a silver vase. I got an email saying it was delivered at 11:38am on Sunday. I finally called up the girl I had them delivered to at 4pm and she had no idea what I was talking about and was NOT delivered yet (my delivered confirmation email was telling me otherwise). It finally showed up from the delivery guy 10 minutes to 5pm. I paid extra for it to be there before 12 noon (this did not happen). I added pictures of what it was supposed to be and what actually showed up. I will never buy from this company again and I'll just pay the extra 20-30 from competitors or delivery them myself.

I wish I have. DO NOT, DO NOT ORDER FROM THEM! My friend's mom pass away in Europe and when my friend came home from long trip I was hoping that the flowers I order will be waiting for her. That was just unrealistic hope, because FromYouFlowers didn't deliver the flowers on promised day. They came up with stupid excuse that it was misunderstanding between them and florist. Who cares. I wanted my flowers delivered on the date that was on the "contract" and since it was only before 5 pm and they deliver until 6 pm, I asked to make delivery on same day, but was told that that was impossible. Really? You screw up big time and you are not going do anything to fix the problem??? They got me once - NEVER AGAIN!!

DO NOT EVER ORDER FROM HERE. What A WASTE of money. This is the 2nd time what we ordered was **. Almost $100 to be ripped off. The company they used was Floral Faerie 5025 Zane ST Unit 17 Denver Co 80127.

I placed an online order Jan 17th. I wanted delivery for the 18th but was informed that the earliest they could arrive was Friday Jan 20th. I accepted and paid. The money withdrew from my bank account on Jan 18th. On Feb 10th, the flowers arrived. 3+ weeks after the death of a friend. I called From You Flowers, waited to speak to a customer service person for 20 mins, then explained I had an issue with my order. The phone went dead. I called again, waited another 25 minutes and started my explanation again.

I paid $62.00 for a deluxe valentine delivered and blown away of the lame flowers they sent. I have purchase flowers from ShopRite for half the price that are 1000 times better. DO NOT MAKE THE SAME MISTAKE I MADE!!!

I arrived at my husband's sister's funeral today expecting a nice flower wreath. The wreath was one of the center pieces of the ceremony. To my surprise it was not there. I got an email yesterday, February 10, 2017, explaining that the wreath had arrived. To my horror I was told by one of the funeral directors that it had not and they have a very precise systematic approach to inventory the flowers that arrive for a funeral. I figured that it was just an error on the part of "fromyouflowers.com" so I called. I waited on hold for 30 minutes before reaching a young lady who placed me on hold again while she called the florist who she claimed delivered the flowers.

I saw a $35 off coupon. Ok cool. I chose flowers that are $60. Should be somewhere around $30, right? That's what the site made me believe. It wasn't until checkout until I saw that the service handling fee, etc. was $14. Vase was $6... I STILL ended up paying $60. That coupon was garbage. I e-mailed to cancel. They said "We'll get back to you in 4 hours." Nothing. So I called. After being on hold for 10 minutes I finally talk to someone to cancel.

I am very embarrassed by the "flowers" they sent my Mom. The flowers were NOT the same flowers that I picked out or even in the same category. I ordered Lilies & Roses and received a bouquet of 2 dead and wilted Roses with carnations! They were "guaranteed" to be delivered by 6 pm at the latest. I called at 5:30 pm and was told that they are on the way yet they arrived at 8 pm. The flowers were "regifted"! The card attached had been filled out to someone else and scratched out that name to write my Mom's. Complete scam! They claim to refund my money but they still have not!

I ordered a bouquet of flowers for my parents' anniversary this morning at 10:00 A.M. I paid for the expedited delivery of 4 hours because I wanted to ensure that it would get there within a reasonable time span. By 3:00 P.M. it had not been delivered. I continued to track my order online, but it wasn't giving me much information. Just that they had received my order and it was being filled, but I had no idea what time it was going to be delivered. I called and was on hold waiting for a customer representative for 30 minutes!!! Finally, someone answered. After putting me on hold again, she finally got back on the phone and told me my order would not be delivered today!!! She told me that the bouquet I had picked out was not able to be completed because they were out of those flowers!!!

Used this company because it would deliver the same day, but I was so embarrassed with what my friend received! Even the re-delivery was embarrassing. This company substitutes the items from the pictures with products from the dollar store and then just throws them in the basket or vase. No professional attempt to make it look decent. Save your money and learn from my experience. I spent over $200 for this. See the pictures.

I knew better than to use anyone without checking the reviews. My SIL dad died, and I ordered a plant after looking around on the internet. I paid to upgrade to the "deluxe" version. Like everyone else, I was shocked by the additional $20 charge for handling. Well, it was delivered on time, but it was so rinky dink. My brother sent me a picture, and I was totally embarrassed by how extremely low quality it was. I could have picked weeds out of my yard that would have looked better. I called and raised holy hell, someone is "supposed" to call me tomorrow after speaking with the florist. I understand that they outsource, but this is ridiculous. I can't wait to send a picture, so they know I'm not being a pain in the ass! Lesson learned.

Terrible false advertising of their flowers and their sizes. I ordered chocolates and flowers but only flowers was delivered and took me 30 minutes to call some 800 number because local shop couldn't refund anything because they were third party. I had most fractured experience with them, will never order from them again.

I needed to order flowers for my mother's funeral on February 2nd and placed the order on Jan 31st for priority shipping so that I receive them before noon the day of the funeral. I called customer service at 12:23pm and they got a hold of the florist. The order hasn't even been started yet! I was also told by the system service associate that if I'd specified they were for a funeral, they definitely would have put a rush on it and to do so next time. They refunded the priority shipping fee, but that was it. They didn't arrive till around 3pm, after the funeral was in progress. They arrived slightly wilted when received and blooms started falling off the next morning.

I ordered flowers and paid extra for a next day delivery for my sick sister, and it was her birthday. NO FLOWERS ARRIVED!! I called and the agent said they will be delivered but it's the next day already and still NO FLOWERS!!! SCAM!!! I keep getting emails with apologies but NO FLOWERS! They want to give me a discount on my next order. How stupid since I'll never buy from them again. I am going to contact the BBB!

I place an order yesterday (**) and I pay the extra fee to guarantee a delivery before 12:00 pm today. It's 1:45 pm and the flower arrangement was not deliver as promise. I call and talk to a woman and she said she will refund me the expedited fees because they didn't deliver. She also offer me 30% off my order trying to prevent me from canceling it. This does not work for me. There is a reason why I paid extra to have a guarantee time frame.

I ordered flowers to be delivered for a funeral visitation and funeral service. I found out days after the funeral that the flowers were never delivered. When I called From You Flowers, they indicated they canceled my order because they thought I had the wrong date of the funeral listed. What?! I didn't have the wrong date, and they could have used the phone number I provided to call and verify, but they didn't. They then offered a 30% discount, and to deliver the flowers to a home of a loved one for whom the funeral was for. Needless to say, I was very upset, and requested a full refund (which they did provide).

I ordered flowers from the website. I picked the Premium Package and price as this was for a friend's wedding. We paid extra for the early delivery so we knew! We ordered for Sat the wedding was Sunday. Sat before 12 the first order arrived. The florist stated they didn't receive 2 arrangement orders and now specific time was listed. On top of that they were totally wrong, arrangement and color and size... Base pack not premium. I called got it arranged to fix the second plus resend the first but with hassle for delivery.

Every time I order flowers or plants they go above and beyond great service. Timely and the arrangements are always perfect and fresh! Thank you for caring. I will always use you guys! You're the best!

Quite literally the worst experience I've had with a company. Placed an order for guaranteed delivery the next day. It was an extremely important occasion so I kept my eye on the tracker. By 3 pm with no delivery I called and was told "I spoke to the florist and the arrangement will definitely be delivered by 6 pm today". 6 pm passes with no delivery still. Called back and was told the florist in question was actually closed that day. Had the previous associate not lied to me I could have scrambled and made other arrangements.

So angry. I ordered a specific item for my mother. I did not receive even close to what I ordered. Then when I called they read me the disclaimer about substituting whatever they want. My arrangement was very expensive and they sent something that would have been nicer from the dollar store. Ripped off in Iowa. Do not buy from this company. I wish I had checked the reviews. Buyer beware!!!

Had a fruit basket delivered to a grieving family after the loss of their husband/father and I have been humiliated by the basket sent to them. The bananas are as green as can be (not edible at the moment). The presentation is a disgrace! It looks as if a child put this thing together and the ribbon! I wouldn't pay $10 for the basket sent, totally not worth the $77 paid! They claim satisfaction guaranteed and they offered to give me back 30% and a $15 gift card to shop with them again. I'm sure anyone would agree that this deserves more than a 30% refund or at least send the family a decent looking, edible fruit basket and give them an apology for the previous thoughtless, effortless basket delivered to them. I do not recommend this place and I will never order from them again... you know what they can do with their $15 gift card!! Very upset and disappointed with this company!

I ordered flowers to be delivered to a loved one at work. They did not put her name on the flowers they put my name on the flowers so the people at the building front desk had no idea who to get them to so they were not delivered. Thank God I called and checked that night so she did end up getting them eventually. When she opened them she took a picture and there was not one flower that had bloomed on the arrangement, there was no filler, just a bunch of green stems and unbloomed flowers. I did give the company two stars because they did agreed to refund my money after I sent pictures and made two complaints. I did see the charge reversed on my credit card this morning only 24 hours later. Below you will see what I ordered and what I actually got.

I ordered flowers for my mother's birthday on January 16, 2017. Her birthday was on January 21, 2017. That is the date I scheduled for delivery of the flowers. The flowers were not delivered on that date. When we called to find out why, we were told that this company is just a third party company and they don't control the florist that delivers the flowers. They tried to compensate me with 15% discount, upgraded bouquet and a $20 gift card. I don't want the gift card because I will NEVER use this company again! The flowers arrived on Sunday (one day late) and my mom texted me three days later (along with a picture) telling me that the flowers were dying! UNREAL!! DO NOT USE this company!! Not worth the money, time or hassle!!!

DO NOT TRUST, BUY LOCAL! I purchased a SMALL bouquet of flowers for my wife at 7:34 and paid extra to have them delivered before lunch. I finally called just before lunch due to them not being delivered. Turns out, they did not have a florist near me to be able to complete my order despite them having my address and the great invention of GOOGLE MAPS!!! They could not even offer same day delivery... what a scam. Although I was on hold for 15 minutes, at least I was able to get me refund 3-4 business days...

My order From You Flowers was not what I ordered from the pictures online for my Aunt's funeral, the nice ladies on the phone stayed in contact with me and made it right. I would recommend this site for all flowers to be sent.

$38.24 was the advertised price on a VERY small floral arrangement and teddy bear, 3 roses in a slender vase. Sounded expensive, but figured that was because of delivery. After the order was processed and I saw how expensive it was, $75.29, I went back to the web site and learned that the second page had selected, unbeknownst to me, one of 3 more options, Regular, Deluxe, Premium with it automatically defaulted to 'Deluxe' for a price of $46.74. The description of 'Deluxe' is "Flowers will be arranged as similarly to our website picture as possible", meaning that you don't "really" get what they displayed to you at $38.24. It added another $2.99 for 'express' delivery. OK, fine, small fee.

I placed an order for same day delivery (states on website "same delivery") for my wedding anniversary. We were going to be on the road so I was sending it to a hotel for the next morning breakfast, I had it all set up with the hotel, I was assured by the Customer Service rep that this would not be a problem. The order was place at 10 am and at 2:15, I received an email stating my order could not be place, there was no reason why. Well at that time the email was received it was too late to contact another florist for same day delivery, I contacted the company. Told them how upset I was that they did not place the order, this company wrecked my wedding anniversary. I left a review on their website only to find it removed. STAY AWAY FROM fromyouflowers.com.

I ordered a candy basket to be delivered in 2 day even paid the extra for it to do the air travel so that it could be certain it arrived on time. After stalking the tracking number constantly it had never been updated but kept saying to be delivered on time. But when the end of the day came and I called my friend to see if it made it there it hadn't. So I called the number on the website and kept getting disconnected. After the 3rd time I just emailed the company and was instructed to call again. So I did the next morning and was told that it basically wasn't their issue once it ships and I explained to them that it is because I didn't pay the delivery company I paid them and something needs to be handled because I was unhappy and my product had still yet to arrive.

I ordered flowers to be delivered to friend of mine that just had a baby. I had set up the delivery to the hospital she was at but then found out she had already been discharged so I then had set up her flowers to be delivered to her home address. I got an email early in the morning stating they had been delivered to her home address. I was happy that I got this confirmation until ten minutes ago I get a phone call from the delivery driver that he just now delivered them. Obviously this company lies and is not at all truthful about their deliveries. I also ordered a bouquet of roses to be delivered to my mom for today and come to find out it is too late for them to be delivered. Why offer same day delivery to customers when you can't follow through on your promises. I will not be doing business with this company in the future.