fromyouflowers.com Reviews

I ordered a same day delivery gift basket and I did receive it in a timely manner, but it was not like the picture at all. I paid $60 for this and I was expecting lots of fruit (grapes, oranges, pineapple) as well as large candy bars but instead the fruit and candy were thrown into a small basket with the candy just being tiny snack size ones and only apples and oranges.

I called fromyouflowers.com on February 19. 2019 to have flowers delivered to my daughter in college for her 19th birthday which was special cause her birthday was 2/29/2019 and she turned 19 years old. The person guaranteed they will be delivered. Instead they sent them to me today which is the 21st. It looked like someone picked weeds out of their garden with a few flowers. I also request 3 balloons which were not blown up all the way. Their website is a straight up lie. There is no way 5 million people were satisfied with their service. This company messed up my daughter's surprise. They also kept giving me the runaround to refund my money so finally I said, "I dont want nothing from you." I am tired of being disappointed. They cant make this right cause they are just incompetent. So please try to spread the word and do not order from this company like my dumb butt did. I am planning on contacting the Better Business Bureau.

DO NOT WASTE YOUR $. Fromyouflowers is a complete scam. I ordered a deluxe arrangement two days in advance over a week ago and still no delivery. They have no customer service. The email address on their site doesn't even exist. I am going through my bank to get my $ back and reporting them as a fraudulent company.

Ordered a month in advance for day before Valentines Day. Was never delivered day before and I only heard from someone in regards because I reached out. No delivery Valentines Day either. They told me they would get me an answer... never did. No delivery day after and no call back from customer service. Sunday I cancelled the order altogether. No help. No service. Waste of time and never using again.

I purchased a birthday gift to be delivered on February 19th, the day after I placed the order going to a residence in Texas by 6:00 PM. It was not delivered so I contacted the company the night of the 19th, got an apology, was told that it was an issue with the local florist and promised that the Birthday Bear and cookies would be delivered the morning of the 20th. I have now gone online to check the status for today's delivery (February 20) and there is a "Delivery Exception" with the anticipated date now changed to February 21. I am disappointed since the birthday being celebrated was on the 19th. I should have checked online for reviews before using this company.

Ordered flowers to be delivered on Valentine's and it is Feb 20th and still no flowers. Good Luck trying to communicate with anyone there as you cannot understand what they are saying. Now that we see all the complaints we are worried if the flowers do show up they will not be what we paid for. Really disappointed...

I placed my order online at Fromyouflowers.com. The card says this is the florist they came from. The pic on the left is what was ordered. The pic on the right is what I received. HIGHLY DISAPPOINTING!!! First, what was delivered looks NOTHING like the picture of what was ordered! Second, the flowers that were delivered are 1/2 dead! The arrangement I received looks like your flower buyer went dumpster diving at the clearance flower market a week after Valentine's day and a pre school class arranged it. I cannot believe professionals would arrange and send out for delivery the mess that I received. Needless to say I'm extremely disappointed.

I received flowers for Valentine’s Day. The roses were all frost bit. Got a tiny box of candy and a tiny box of chocolate and no bear which was supposed to be included. My boyfriend Paid to have the delivery at 12 noon. Did not get here till 330. I called the company. They said they would send me more flowers which were supposed to come today. Never received them. Would not refund my boyfriend the money. He paid extra to have them delivered early. I do not recommend this place.

I don't even know where to start - except I should have read the BBB and other reviews/complaints on this company. Never imagined I'd have so much trouble with one Get Well Deluxe Fruit Basket. Looks like I wasn't alone in my experience though as I was appalled to see many others with almost the exact same issues. Basically, I ordered for and paid for a fruit basket for my mother in law who just returned home from surgery. The basket was "guaranteed to be delivered the next day" However, several hours after it was to arrive I received an email saying there would be a "delay" When I called the customer service person said not to worry they'd deliver it 2 days later. 2 days later, I received an email saying the basket was delivered at 1:01pm.

I ordered the Cotton Candy Bouquet for my mother's 90th birthday. They had 3 levels of quality and I bought the top level. The picture showed a very full bouquet of beautiful pink flowers. The flowers that were delivered were not as good as the lowest level pictured online. It was a sparse bouquet and the colors didn't match like I was told they would. I called Customer Service to complain. They offered a refund of 25% plus a credit of $15 for a future purchase. I said that wasn't acceptable, and that I wanted the correct bouquet delivered instead. It was after store hours, so I had to call back the next day so the customer service rep could call the florist that made the flowers.

My boyfriend placed his order on 2-13-19. He asked them 3 times about the arrival time. They assured him that I would get them on Valentines day. It's the 19th still no flowers. They lied and said that his card will be refunded in 1 to 3 business days. Because of my line of work I meet new people everyday! And I tell everyone about my experience with this company.

I ordered some flowers for my mother in law and put a delivery date in for February 26th, they delivered the flowers today on February 19th!! When I called to complain they didn't offer any solution!! I will never ever use this company again!!

I was expecting flowers on Valentine's day. Never received them, although it said they were delivered. Called several times and waited a lengthy time to talk to someone. When I finally did, they had the wrong address in which didn't exist (so I don't know who they delivered to) and I corrected the address. I was put on hold and he said they'd be delivered the following Monday and to have a good day. I caught him before he hung up on me and asked if he had the correct address. He said yes. I asked if he could tell me the address and he recited THE WRONG ADDRESS AGAIN. I corrected this again and once again he repeated it back, wrong. I finally got him to say it back to me correctly. Here it is Monday at 8pm. No flowers. Valentine's day was Thursday. Terrible business.

I ordered a large bunch of Gerber daisies for my sister. She received a bouquet with reddish purple wilting roses, some other blue stem flowers that seemed to be wilting, too--it looked like it was a leftover Valentine bouquet that had been in the store for weeks. I couldn't believe it. If my sister hadn't sent me a picture I would not have known. Caveat emptor! Make sure your recipient lets you know what she/he received.

My boyfriend ordered me flowers from this company. He ordered 3 days earlier. They guarantee 100% satisfaction. He asked for a refund. They said they would but never did. I would never recommend this company to anyone.

The simple facts to my order is this. I ordered flowers on 2-07-2019 to be delivered to my fiancé on 2-14-2019 at a business address. The flowered were not delivered to that address before 5pm. As a matter of fact they were not delivered there at all. They delivered them to MY home address. Then the flowers that were delivered were pink and not purple. The flowers that were delivered were no better than flowers I could have went to a supermarket and bought.

Placed an order for Saturday. Nothing. Then they said Sunday. Nothing, but they will make my order a priority and definitely go out Monday. NOTHING! They didn't even place the order ! Horrible, horrible company and business practices! Do not order from them!!!

I ordered cheesecake bites from this place for my boyfriend's birthday because it is his favorite dessert. Well the first mistake was when instead of cheesecake bites they sent me brownies, and they were terrible. I could've made them better myself out of a box. I let the service know that they sent the wrong thing and all they offer me is 30% of my money back. So I told them that was not an acceptable return since they didn't even get me the item that I bought. I spent $60+ on brownies that were terrible. I am still 7 days later trying to get some type of response for their customer service that is not just copied and pasted. They say they are apologize, but they are just bottomless words and they are full of empty promises. I will NEVER use this site again after reading more of these reviews. I lost my money to crap and I hope that you don't make the same mistake that I did. I never leave bad reviews but this place has left a terrible taste in my mouth.

The flowers that have been ordered and paid are nothing alike from their website. This service has been chosen as special and very emotional day for my daughter as I am not able to be next to her on her wedding day (which was advised in the mail correspondence). I even wrote a disclaimer about the delivery time not to be any past 3:00 pm due to duration of the venue.

This is the worst service in the world!!! I ordered flowers 2 days in advance for my sister's wedding anniversary on February 14. Paid for a bouquet of $ 64. On the day of delivery, I was informed that they cannot deliver flowers on February 14 and will deliver them on February 16. I asked to cancel the order and return the money. From $ 64 they returned to the card only $4.99. I asked them in an email why did they return money not in full, because I canceled the order, because they cannot deliver it on time. They answered me on February 16 that my order was delivered and the money will not be returned to me. At the same time the order, which I canceled, was not delivered even on February 16. I wrote them that their actions are fraud and deception and I will go to court. They took the money, did not deliver the flowers and do not want to return the money. Only after that I got my money back.

I wish I had checked this site sooner! I had ordered flowers to be delivered 2/15 for something special. I ordered a week in advance, knowing it is a busy time of year. Here it is 3 days okay later and still no flowers. Tried calling, they state order number is invalid on automated system, no option to speak with a live person. What a waste of $75. I will shop local from now on. Google is a wonderful tool, you can find florists anywhere that are waiting for your business.

Horrible experience with this company. I ordered what I thought was a beautiful, tasteful bouquet of flowers with vase and balloon for my daughter's birthday. Not only did they deliver it a day early, the flowers were wilted and looked very distressed! I took photos and sent it to this company explaining my disappointment and all they could offer is 20% back and a 10.00 coupon to use them again! I live out of town, and to me my daughter's birthday is a special day. I wasted 68.00 for cheap ** wilted flowers that weren't even delivered on the day I chose them to be! My option and opinion is to never use this company again! Total rip off!!! Giving them 1 star is being generous!

Same story as everyone else. Ordered flowers 2 days in advance of Valentine's Day. Were not delivered. I tried calling them. No option to get a real person. They had an option to enter your order number to track the order. It gave an error. Tried it again, again an error. I emailed them. Response the next day said someone would call me. They never did.

I ordered flowers for 2/14 & 2/13 so my wife would feel special. On the 13th they came via UPS in a box. Those died within 3 days. The Valentine's ones were delivered in a vase but already dying by the 16th. Requested a Valentine's card with message also but it was just a plain message card with no markings or acknowledgment of Valentine's Day. Don't waste your time.

ZERO STARS. This company didn't deliver as advertised. My fiance got no flowers on Valentine's Day and I felt terrible for it. I guess I should have ordered from one of the more reputable flower companies on such an important day. I will never order anything from this company ever again. TWO THUMBS DOWN.

My boyfriend ordered flowers for Valentine’s Day that never arrived. Twice we called and they claimed it was out for delivery, yet never have come. They refused to give the name of the “local florist” they subcontract the order out to and offered a ** 30% off credit for your next order. They should be shut down, fined and put out of business.

This was a Valentine’s Day gift for my girlfriend. Let’s just say that the only thing I was satisfied about was the timing that the flowers were delivered. They actually were delivered early in the morning. This is all negated by the fact that the flower package that I selectively picked out online looked NOTHING like what was actually delivered. What I bought was a beautiful selection of 30+ roses and carnations which looked perfectly accented together and were presented In a large red vase with a pink ribbon wrapped around it. What was actually delivered was 4 off color roses, 0 carnations and a bunch of green fern filler garbage in a tiny green vase.

Horrible experience, why didn't I check this site first. Ordered four days before Valentines. They never arrived. Website lets you check progress. Progress bar stuck about 1/3 of the way, never moved after that. Called them. No human. Pure scam.

This "company" is a complete ripoff. Orders aren't delivered and they can't do anything except offer you a paltry discount. Do not use this company because they will falsely send an email saying that it was delivered when it really wasn't and leave you looking like an uncaring jerk.

Too bad they don’t actually DELIVER YOUR ORDER!!! I ordered flowers for a friend going through a tough time. I was charged $15 delivery fee AND $9.99 for same day delivery. They were never delivered and my email to wecare@fromyouflowers was never answered. I finally had to contact PayPal to get a refund.

My husband ordered flowers for me for Valentine's! I never received the delivery. We have emailed & called multiple times & response - they were delivered on 2/14 at 1 pm. No they weren't. I wouldn't be calling if they were delivered. I've asked for the name of who signed for the delivery. No response. This place is horrible. I would rate them a zero if I could! Horrible customer service! Now, they are bombarding my inbox with emails to buy more flowers. Why??? Why would I order from you again??? You didn't deliver the first ones!! Buyer beware!!!

I should have checked the reviews first. Ordered Valentine's flowers that looks awesome on the website... What I received was total junk... Additionally it was scheduled for delivery on Valentine's day, but it came 1 day later. It also was delivered in a box without any water supply for the flowers. Total Scam. Don't order flowers from them you will regret it.

I placed an order for a Sympathy Plant to be delivered for a family funeral. It was never delivered. I called to see what was going on and they had the nerve to tell me they closed at 8 and would deliver it tomorrow. Seriously... Tomorrow is too late!! It was for a wake. I was so upset. This was to let family know I was thinking of them during a difficult time and they took it upon themselves to pick a day THEY wanted to deliver. I don't believe it would have ever been delivered. They had the nerve to offer me .25 on $60.00 plant I paid for. This place is a joke. Save yourselves the trouble and do not do business with them.

I place an order for flowers to be delivered on Valentine's Day to my 12-year-old daughter. The flowers never made it. I called on the 15th and I could not get a human being on the phone. Finally, I called back at 10 pm on the 15th, was on hold for 30 minutes until finally, I heard a voice. This person tried to tell me that the flowers were delivered on the 14th between 9:30 pm and 10:30 pm. I told him that was impossible because my daughter doesn't have them. He then said the flowers were delivered on the 15th and again, I told him that's false information. He then tells me that they will deliver the flowers on the 16th. My response, give me my money back. I'm in China on business trying to deal with this company. I will never again do business with this company and would not recommend them. Horrible experience!!

** this damn website. To even get in contact with them you have to wait ** 20+ min. No call or anything saying they weren’t going to be delivered today. I called and waited and they said the florist wasn’t picking up and then they said someone was going to check and call me back and NEVER called me back. I’m currently on the phone right now and this guy telling me sorry they wasn’t delivered today with no ** explanation and want to offer me delivery tomorrow with a gift card. I said, "** the gift card! Why wasn’t my ** delivered and why wasn’t I notified if they weren’t getting there when they said there was?" So I asked to speak to a supervisor and she was telling me they sent her a message saying no one was at the location to deliver. Really!!?? I didn’t get notified of that!!? I told them, "** your discount. It wasn’t a full refund. And to never order from your ** site again!" They don’t even deserve a star!

I placed an order 24 hours prior. Order never arrived. No explanation. This company should not be allowed to constantly disappoint people as proven by the previous reviews on this website. My wife is very disappointed as well as frustrated like me!!!

My husband ordered a floral arrangement on 2/12/19 to be delivered to my place of employment on 2/14/19. Unfortunately, I received a call from husband and daughter an hour before my shift ended questioning about my surprised gift. I told them that I had not received anything. I contacted my receptionist who confirmed the same. Not only were they livid so was I. On 2/15/19, I finally received a plain medium vase stuffed with a bouquet of dead roses, no decorations and a card attached that excluded the contact information of the floral shop. I immediately took photos for proof and forwarded to my family.

If I could give zero stars, I would. I ordered flowers for my Daughter's birthday, which is also the anniversary of my husband's death. I not only wanted to say, "Happy Birthday my dear," but to cheer her up with a pretty bouquet. Flowers were never delivered, despite their website saying they were. No response to multiple phone calls. No responses to my email. Total scam artists. I have stopped payment thru my bank. Lesson learned. I will never do business with a co again without checking the reviews.

I ordered flowers to be delivered at my wife's place of work. What time did they arrive? 7 pm on a Friday. Flowers sat in a reception desk all weekend. Wife finally saw her beautifully dried up flowers on Tuesday (since Monday was a holiday). I called and waited to speak to a representative for over 20 minutes. Never again!

I order a week in advance. They never showed up. The people that they was using to delivery her flowers said that place of business was closed down and that the phone number was disconnected. Where my wife works at is a 24-hour operation, a big ** sign on the front of the building and lit up all day and all night so there was no way he could ever miss it. With that being said my wife thought I forgot about her on Valentine's Day caused a big deal between us so I called the next morning they gave me a 40% discount and insured me that they will be there today with a sorry note saying that it was their fault so I accepted it. Guess what? It never came. This time they told me they delivered it. My wife stay there till 5 and she never received anything. They told me my wife number was disconnected which was false. I am very unhappy and it took me a lot of kissing but to make all this right with my wife.

My boyfriend ordered me a nice arrangement for Valentine’s Day. This was done WEEKS in advance. They were supposed to be delivered to my job, anytime between 9 am - 5 pm (per the company, we didn’t get to pick a delivery time). It’s 4:30 pm on Valentine’s Day and we are both wondering where my flowers are. We call to see how much longer we have to wait and to make sure they arrive by 5. He is on hold for 30+ minutes when the delivery girl calls me to ask if I’m still at work. I was on my way out the door and she tells me she’s in some other city over 30 mins away, with 3 more deliveries which will each take at least 15 mins. So she expects me to wait at work another 1 and a half or longer until she gets there?!

I ordered 2 dozen flowers Feb.12, 2019 to be received on Valentine's Day for my Wife who was out of town with a family member that is gravely ill. When the flowers did not arrive by 6 pm I called customer service and waited 47 minutes till I spoke to someone. She was not very helpful. They told me they did not have a correct address. The address was the same and she said she would make a note that it was the correct address. I called again Feb 15, 2019 to check my order which was still not delivered. This time I waited 25 minutes to talk to someone. All she could do for me is call UPS and have it delivered maybe by Feb.19, 2019. This company does not care about their customers. Orders cannot be cancelled. It ruined my Valentine's Day. I will never order again from: FROM YOU FLOWERS. I have always used ProFlowers and never had a issue. A lesson learned.

Nothing like ordering flowers a week and a half in advance for them to not show up on time. A day late may be ok when you sending flowers for no reason. But when it happens on a holiday that revolves around the sale of flowers it’s not right. When they delivered them a day later and they looked like they were from a gas station. I called the company and they said the best they could do is resend them another day later. I get mistakes are made but don’t promise things you can’t deliver. Period. I will never deal with this company again...

I placed an order, received 2 emails telling me it was delivered and it wasn’t. Called company 4 times and was advised it was out for delivery and that they couldn’t deliver on the day they were supposed to so it was rescheduled and then put on hold and hung up on 4 times!!! Day later, no order and now they want to investigate to see what happened. Shut them down!!!

First I would like to tell everyone to stay away from this site. I ordered flowers and it was suppose to be the deluxe one and I received a regular size order. At 6:00 the order said delivered but was not. After calling and waiting half an hour on the phone got no response. I emailed them and was told it was delivered. Finally at 9:30 I received the flowers only to get the wrong size. Don't order flowers from them. You will regret it.

Order placed to have flowers delivered to a residence on Valentine's Day. Paid extra to have them delivered on time. I did not hear from my friend so I logged on to find that flowers were not delivered. I did not receive any notification of the delay. I contacted them on 2/15 and they could not guarantee that the flowers would be delivered at any given point. Stated the florist could not verify the address. (I entered the address exactly from the post office.) Offered me only 10% discount. Requested full refund. They made no attempt to provide me with good service. Will not use them again.

From You Flowers is a horrific company and not worth your business. I placed an order 2 weeks ago for delivery on Valentine's Day, but not only are there no flowers but there is zero commitment for a new delivery date nor will they process a refund. Literally buy from any other place.

Ordered for Valentine's day a week in advance. Day came and went, and nothing delivered. Tried calling customer service, couldn't get through. Sent an e-mail and received a canned response. Finally was able to reach someone today. They were completely unsympathetic (by the way it's now 1 PM and still no delivery). All they said they would contact the local florist (would not give me their info) but could not guarantee anything. I asked for a senior manager's number and e-mail address but all she would provide was the general e-mail box. The company ruined my Valentine's Day. They have 1 job, and you would think they would do it right. Never again will I order from them and I will make sure anyone looking for flowers will know my experience.

Email to We Care Customer service, "Well, I certainly expect that you will be crediting my credit card after receiving this email. My mother just received her flowers, and what a sad bouquet they were. What was ordered: What was received a day late, left on the front steps, was a skimpy assortment and on their last leg that should have never been dropped considering that they had missed the occasion (Valentine’s day) and then with such a poor showing of what you offer on the website? Plus for them to not even make a fresh bouquet considering all that is completely unacceptable in my eyes and I hope yours also. This florist is supposed to be the face of your product to the consumer. Well, they would certainly get reprimanded or terminated if they were selling these products or service to the consumers. I hope you see my disappointment and frustration."

If I could give a 0 star, I would. I ordered flowers for my mom and they were not delivered on Valentine's Day but I received an email stating they were indeed delivered on Valentine's Day. She received them at lunchtime today. The flowers were not only smaller than what I had ordered but I had also ordered a box of chocolate to be delivered with it. No chocolate and a small bouquet. I paid a total of $75 which was the deluxe size of flowers which included an added $10 box of chocolate. I've been trying to call this place over and over and am on a never ending hold and I've emailed 2 times with no response. I plan on contacting the Ohio Attorney General to see what I can do, I am disputing the charge on my credit card and contacting the BBB. Think only once about ordering from these folks... And think NO.

Unfortunately I had to choose at least one star when it should be none. I purchased a bouquet of flowers for Valentine’s Day. Let me begin with my order experience. They lady couldn’t speak English and could not understand a word I was saying. Most of the information was wrong. I emailed them and no response. I called and spoke with someone and explained the situation. She also could barely understand me. Still getting information wrong even after spelling it out for them (A as in alpha). Valentine’s Day comes and my girlfriend didn’t receive the flowers. Best part of this story is I received an email. Stating great news the flowers were delivered at 4:45PM and left with the recipient my girlfriend. Well she never got the flowers and this is a lie because she was working that day until 7PM. So how could the flowers have been delivered to her hands at her house when she was at work. DO NOT BUY FROM THIS COMPANY. IT'S A SCAM!

Buyers beware. Do not order from this company. My husband ordered me flowers for Valentine's Day. Well guess what - nothing was delivered and then I received a call around 4:57 stating they were unable to deliver to my work but could do it later on to my house. Ha the day is over people - defeats the whole purpose. Then called to get money back and they try to get you to get something else. NO!! You should be ashamed for taking money first and not delivering. Please be aware and do not give them your money!!! Will be reporting with BBB.

This company overpromises and underdelivers. My mother in law did not get her Valentine’s Day flowers even though they gouge the pricing, and you have to pay an upcharge for Valentine’s delivery. When their customer care number was called, it was “I’m sorry we couldn’t find a florist to deliver”... If that was the case, WHY TAKE MY MONEY, and WHY NOT CALL ME TO LET ME KNOW? No, they deliver the day after and think that’s acceptable. Will not be doing business again.

I feel like this is pointless. My husband ordered flowers for me 2/5 scheduled for 2/14. 2/14 has come and went. Still no flowers, I called and the operator says, "We cannot get them to you on 2/15, but the latest we can deliver is on Monday 2/18." I am very disappointed in the service, and this is not the first time this has happened. This company has a lot of problems with their services and should not take orders if they cannot handle the volume. Would like my money refunded!!! Never again.

My fiancee was having a rough time so I ordered her favorite roses to her job to help cheer her up, the flowers she received looked more like a funeral arrangement. She sent me a picture of them saying thank you, and I contacted Fromyouflowers.com to tell them about the mistake and requested a refund. They offered me a 30% refund, which I declined because I did not get anything close to what I ordered, and said that I either need a full refund or the correct arrangement delivered. They said I would get the full refund. Fast forward a couple days... The local florist contacted my fiance demanding the flowers back... Whoever thinks this is appropriate needs to be fired. I contacted Fromyouflowers.com again expressing my feelings, they apologized and deflected the responsibility onto the florist, I just can't comprehend that level of unprofessionalism and inappropriateness. I will never do business with either again.

I have ordered from FromYouFlowers three times. The first time, they delivered the flowers. The next two times (2 out of three) they promised delivery on x date (not a holiday). Flowers were never sent. I called, they told me there was a glitch and they ended up delivering flowers 5 days late. THIS TIME, to a sick child, and I am STILL waiting four days later. Their supervisor is "looking into it". Forget it. I have disputed the charge with my credit card company and WILL NEVER USE THIS COMPANY!!! BUYER BEWARE!!!

Horrible!! Don’t buy from them. Dead flowers!! Close this place! DOA. They should close this place so they can quit ripping people off. Put on hold forever. The guy sounded like he didn’t care. But when a person is getting calls all day saying how crappy a product is I guess you wouldn’t care.

Do not buy from this company. I purchased flowers for my wife; however, she never received them. I have been trying to get my 171 dollars back but they just keep sending me emails that state it was delivered. I have to go to my bank and the District Attorney's office to try to get my money back. They claim on their website satisfaction guaranteed, it is a lie.

Please don't ever buy flowers from this company, I spent $170 on flowers but when it's arrived its look like it been outside for a week, call customer service and all they do is refunded $26... Very very unprofessional.

I ordered my Boyfriend a basket for Valentine's Day. Yes he received the basket however the amount of money I paid for the basket was not satisfactory to me. He received in the basket 2 apples, 2 oranges, 2 large boxes of saltine crackers and a bottle of preserves. I requested snack crackers, summer sausage, cheese, popcorn, assortment of chips and chocolates Also I paid $ 5.00 dollars extra for a mylar balloon which was attached with the writing on the balloon in Spanish. This was my first and last time I will use this company.

I ordered one of their bigger arrangements for Valentine's Day and it was not even close to the advertised arrangement. It included MAYBE 1/3 of the total amount of flowers shown in the photo on their website. It's a scam.

I beg you not to order from this company. Horrible, I will be reporting them to our Connecticut Attorney General. I ordered 24 Rainbow Roses for my wife for Valentine's Day. The cost escalated from 40 to 90 dollars, upon check out with PayPal. My wife received the flowers on the day they promised, which was 2-13-19. The problem is that the roses were DOA (dead on arrival). They were wilted, and looked horrible. What a disappointment. I called and complained and they refunded me $12.76, or what they claim to be 20 percent of the purchase. They also gave me a gift certificate for 15.00, which I would never use. They now are claiming that they will redeliver 24 new roses, but cannot deliver them prior to the 16th of this month. Upon calling the 1-800 number, I was on hold for over 10 minutes, then the rep could barely speak English. No way that I will ever order from them again.

Ordered flowers for my mother for Valentine's day and had them delivered to her work. I receive a call from her with a dead wilting bouquet of flowers... How embarrassing to receive these at her work. $60 down the drain... Guess I'm going to have to buy her flowers elsewhere.

I am a UPS delivery driver. Ordered my wife flowers in advance for Valentine's Day. They didn't deliver like it says same day guarantee. Offered me 20% refund and said would deliver tomorrow. I said, "No. Gimme a full refund. Tomorrow isn't Valentine's Day. I can just take my business elsewhere!" Please don't support a company who can't take care of the customer. I try to go beyond for my customers on my route. Thanks.

I was sceptical about using this company because of all the horrible reviews but my husband was out of town and didn’t have any other options. Of course I got scammed! I ordered a basket and it should of been to him before 5 and it was after 5 they called and wanted to deliver it but the business closes at 5. I got an email saying it was delivered at 6:20pm and that’s impossible because they were closed. Everytime someone calls me they are from another country and refuses to allow me to speak with a manger and get my money back. Not to mention I was charged $20 more than what I was suppose to be. I want my refund of $80 and that’s not going to happen. This place needs sued!!

If I could give 0 stars I would but it’s not accepted. Ordered flowers for my sister for next day delivery. Guaranteed delivery next day for an additional fee. 3 days later I final asked if she got them. Nope. Called customer service who proceed to tell me they returned my next day delivery so everything is fine. Fine? Asked for my money back and to cancel my order as it was too late for my sister to enjoy them since she was going away. Long long pushing to get them to return money. Final did that one.

Ordered a premium (cotton candy) bouquet of flowers to be delivered on Valentine's day for my gf. It was supposed to be delivered no later than 5pm (business) and while I waited all day anticipating for my my gf to be surprised and text me a big happy face emoji, well 5pm came and no delivery, I checked online for delivery status and it showed 'delivered' delivered!?!? Hmm NO! Sadly to say my gf was already out on the road??? with no ????'s. I then get a text around 5:45 asking if some was available for deliver... Smh they had LIED!! And posted online that it was delivered when it wasn't... NEVER AGAIN!! They should be ashamed for lying and ruining what could have been a beautiful Valentine's surprise.

Wife did not get her flowers. I order the flowers on the 12th with a guaranteed delivery date of the 14th before 5:00 pm. The UPS tracking info is showing the order won't be delivered until Monday the 18th. I paid over $70 for these flowers. I will never use this service again.

I only came here to remind everyone that people usually only leave reviews when they have a bad experience. I had flowers delivered to my fiancé and everything went extremely well. I will be back!

Horrible!!! Horrible!!! Horrible!!! Do not order from this website. You cannot trust them to deliver your order on time or even on the correct day. I wish I could give 0 stars. I placed an order for flowers for my girlfriend for Valentine's Day. I paid over $80 and they did not even show up but they made sure to charge my card immediately. ABSOLUTELY HORRIBLE. This website ruined our holiday. They are a lie and a scam. I called for information. I waited on hold for 15 min only to be told the earliest they could arrive was in 2 days. WHO THE HECK WANTS VALENTINE'S DAY FLOWERS 2 DAYS AFTER VALENTINE'S DAY. What a horrible company. I will NEVER order again. PLEASE DO NOT ORDER. Biggest mistake ever.

You order flowers a couple times a year. One of those days is Valentine’s Day. Important situation for someone’s life, you pay a premium to ensure your delivery, and it doesn’t arrive on Valentine’s Day. 1 chance. Simply won’t consider ever using this company again.

Flowers were a no show. My wife stayed an hour after work hoping that they would show up. This is the fist time in 42 years that she didn't get flowers from me on Valentine's Day! Horrible! 42 years of tradition destroyed. No one should use this Company!

I ordered though said free delivery... Paid 35 extra. 50 dollar became 85. Suppose to be delivered by noon. As of almost 4 pm nothing. Person leaves work in 45 min...and again no status update except we got your order status... Normally they would have received order, then order out for delivery... A scam of a company and now I'm in the dog house.

My experience with Fromyouflowers has been disastrous! Delivery service never delivered and cannot get Live person. When looked up my order said delivered on Feb.13th... Still no messages and no follow-up email on why flowers not delivered! So DON'T use their service! Service incapable to get LIVE person on phone.

I wish I would have looked up reviews before ordering. LESSON LEARNED. Same as everyone else. I ordered an awesome arrangement and got a few sad flowers tossed into a crappy vase. I emailed customer service and was offered a 20% discount. I'm still trying to negotiate with them, but I doubt they'll do better. Scammers. ☹️

I ordered a beautiful succulent & rose bouquet in peach for a family member. What she got was yellow roses, pink carnations, and some leafy greens with no succulent. When I called they said sometimes they have to substitute flowers. This was not a small substitution. This was a whole different arrangement. They would only give me $20 back. I spent $70. I am not happy and will never order from them again.

Feb. 14, 2019. Had 2 dozen Roses delivered to my girlfriend at her work. We are a new couple so I wanted the best flowers available for her. Well, I was disappointed to say the least. The flowers looked like they came straight from the dumpster and was delivered in a box. What a joke and embarrassing for me. Do not use this company! They should be shut down and ordered to pay back every penny to everyone they screw over.

This company is a joke. Don't waste your time or money. I ordered 4 days in advance and I requested my flowers to be delivered by or before 1 pm on Valentine's Day to my mother from her boyfriend. The guy I spoke with was very nice and guaranteed I would get them no later than 1 pm on the 14th. They were getting delivered to my mom's job. 1:45 pm rolls around the day of and her boyfriend calls and says she hasn't got the flowers yet. What's going on? I called and was on hold for over 10 min. I understand they were busy with calls. Finally get a live person and I explain my situation. She states she is calling the florist. She gets back on the line and says, "Sorry. The florist is on the way." I said, "It is too late now. My mother is already getting off work as to why I said no later than 1 pm."

I place a order and the shipping started at 9 am and it's been 5 hours and the person is about to get off from work. I should of just bought it myself or next time just find a real flower delivery service. I don't recommend this FROMYOUFLOWERS.com. Thanks for messing up the Valentine's Day.

I placed an order for a bundle package (flowers, mylar balloons, stuffed teddy bear) on Monday 2/11. There was a guarantee of its delivery to the recipient's place of business. NOTHING!!! Tracking showed delivery in process, and NOTHING!!! Tried calling the company, and have been on hold for over 30 minutes. Decided to file a claim with my CC company disputing the charge. I should have just delivered everything myself. Lesson learned. DO NOT DO ANY BUSINESS WITH THE COMPANY!

I ordered from this company twice. They messed up my order last year but they gave me a small credit for the delivery delay in 2018 so I decided to give them a second chance this year. This time around I ordered two weeks in advance to make sure the flowers would be delivered in time and of course on Valentine's Day at 5pm my partner hadn't received her flowers. I called to complain and the customer services person blamed it on their vendor and then hang up on me when I said I was going to fight the charge. I can't imagine dealing with worst people than these!

I placed my order to surprise my fiancé 3 days before Valentine's Day. I received a few promotional emails from the company so I assumed I also received a confirmation email. Around 1 pm on Valentine's Day I started to get nervous so I went to look for my tracking number to see if I could get more info. The thing is, I never actually received a tracking number, only advertisements. I had to call twice to get my order number. At 3:30 I noticed my delivery still hadn't gotten to my fiancé and she was leaving at 4:30. I called and explained the situation and asked what would happen if they didn't get there.

I ordered flowers for my wife to be delivered to her work for Valentine's Day. I paid an extra $4.99 fee to ensure they were delivered on time. The work day came and went with no flowers delivered, no emails, and no phone calls. I have yet to receive any type of confirmation email although they charged me right away. I have emailed customer service twice with no response and I can't get through to anyone using the phone number. This has been one of the worst customer service experiences I have had. I will be filing a claim via PayPal. Definitely avoid this company.

My wife and I just got married a few months ago. This is our first Valentine's Day as a married couple. We just found out a couple of weeks ago that my wife has cancer for the 3rd time. I wanted this day to be very special for her. The arrangement I ordered was even close to the arrangement that was delivered, plus the little card/note wasn't attached. All that was there was her name. I will never use this company/website again and I will tell people I know to stay away from this website!!!

I spent $110 to order what I thought was top of the line roses, what I got was grocery store roses, burnt, broken, wrapped in plastic and stuffed in a box. The note to be included was stuffed between a 15% off coupon and care instructions I'll never use. I paid $13 extra for a custom photo vase, but got the same clear vase with the photo printed and rolled up on a piece of paper to fit inside the vase. I could have bought the same two dozen roses, better quality at Kroger and put the same flower arrangement together myself. The ad says florist arranged, but if the box packer is a florist I guess I can't argue. I feel cheated and ripped off, would recommend buying a single rose from gas station with a snickers bar over this garbage. The photos are NOT in any way a representation of what you'll receive. I couldn't make what I received look like the picture if I was an expert florist. WASTE OF MONEY!!!

Ordered flowers a week early for deliver on Valentine's Day. They were never delivered. This was a special for my wife and THEY messed it up. NEVER ORDER FROM THEM! When I tried to contact them it took me 4 tries before I was able to speak to someone.

I have tried this company more than once, never again, they ruined my Valentine's Day. Very unprofessional and terrible customer service. I should have learned the 1st time. It wasn't even a holiday and my flowers still were 2 days late.

After reading reviews of FromYouFlowers I was super nervous about my purchase. (I researched the company after the fact!??) However, my flowers were delivered on time for Valentine’s Day. They weren’t exactly as pretty as the photo showed and that’s the only reason I’m not giving 5 stars. Still, very nice flowers overall!

I ordered an arrangement of two dozen roses, sending it to a dear friend for Valentine's Day. I ordered early and paid extra to have it delivered on the 14th. What was sent was 7 roses and 8 carnations, only two of which were open. It was an embarrassing and pathetic flower arrangement. I have since asked nicely and then demanded a refund and they offered a $10 credit! I am contacting my financial institution and disputing this. DO NOT USE THIS COMPANY!

I will not be using this service again and will let others know as well. The reasons are as follows: I ordered a custom vase with a picture to be printed on it, but instead got a separate card with a PLAIN vase, NOT custom. There is NO flexibility on the delivery dates if it needs to be changed even with plenty of notice given. I noticed that to ensure they got my money they made the UPS tracking number on February 9th so I wouldn't be able to make changes or cancel before the 14th. Also, they advertise cheap arrangements to lure you in and then charge you a fortune for shipping/handling. I paid extra money for this custom vase only to be given a regular one. This is wrong and I feel cheated. There is no customer service and you will wait forever on hold if you call. This is a complete scam, I wish I would have checked the reviews before doing this.

Complete misrepresentation. Don’t even take a chance with these chumps. What was delivered wasn’t even close to what was ordered. Cheap, small, and overpriced. Tremendous disappointment. Delivery guy just left it on the front door, in the rain. Roses were teeny tiny. The offer online showed 8 roses from the front elevation, the delivered bouquet had 5.

A week ago I ordered $130 worth of flowers to be delivered today, Valentine’s Day. I told them that the order needed to be delivered by noon before my girlfriend left work for the day. They said they could not guarantee a time on Valentine’s Day, just that it would be there by 5 pm. I called and told them, "I would like to cancel my order if you cannot have my order there by noon." The receptionist was very nice and said that they would make sure they get there on time. My girlfriend just told me they called her at work and said they would deliver to her house later! What am I paying $130 for? I can go buy flowers for cheaper. I’m paying for a service for the flowers to be delivered on time at the location I requested! Not only are the flowers not a surprise to her anymore, but they are going to be delivered to her house where she can’t show them off to her co-workers. DO NOT ORDER FROM HERE!

For my wife on Valentine's Day, I ordered nearly a $70 arrangement. The online image shows 10 or more Roses (not a 360° view - but I count 10 from front) and just a lot of other red flowers in a larger vase. What came in a small vase were 5 Roses, 8 Carnations, lots of Babies' Breath and some darker green fan type leaves. The entire bunch including up the vase is worth less than $25. What a rip off! The Teacher's Assn. in my state recommended this company. What a joke.

I ordered flowers off the Fromyouflowers.com website. The flowers were delivered in a box with the vase beside it. They never at any time said they would be delivered in a box. I would have used another company if I had known. The order was not complete either. The Balloon I paid for was not with the flowers and the card with the poem I had written especially for it did not arrive with the flowers either. Who orders a box of flowers sent to your loved one's office. You expect them in a vase especially when the product description shows them in a vase and says nothing about being in a box. Some of the items did show they came in a box I purposely avoided those items. Their customer service was less than helpful. They offered me a gift certificate for my next order from them. If I am dissatisfied with their product. Why would I want a gift card to order More of their crappy product. This place is awful. Use them at your own risk.

I ordered flowers to be delivered to my aunt on her birthday which was Tuesday 12th. Talked to her last night and no flowers. I went on website and it states they were delivered. I emailed customer service and they send back same as on website delivered. I called customer service and explain that they were not delivered and he puts me on hold for an extended time and then says that they will email. What the heck is that and where are the flowers I paid to have delivered for a birthday that is now past. I will never use this service again.

I heard back from a representative of the company and they offered to return half of the cost to my credit card. They were also very apologetic and let me know they had reached out to the florist the fulfilled the order for them to let them know how dissatisfied I was with the bouquet.

My husband knew I was not working on Valentine’s Day so he ordered them the day before with a 4 hour guarantee delivery. It wasn’t until I called him after I got off from work that he realized that they hadn’t been delivered within the time frame. They should have been delivered between 2-3pm. They were delivered @630.. 2 1/2 hours after I got off work. He tried to call to speak with an agent, I tried to call and all 4 times we tried it was 35-45 mins on hold and we were never answered. Absolutely ridiculous!

My wife received her Valentine's Day flowers today. A day early but I am ok with that. However, what I ordered and what my wife got was not even close. I had decided to go up a level and order the Deluxe and not get the smaller Regular arrangement. Unfortunately, what she received did not even meet the smaller size. I did go to the site to post a review of the delivery and found that appears that the site will not post anything that is below 4 stars. I looked at a bunch of other flowers and they all had reviews that were 4 or 5 stars. Statistically, you would think that there are some 3 and below reviews out there. Even after seeing so many complaints.

I purchased flowers from them on 2-12-2019 to be delivered on 2-13-2019. The flowers never arrived. I called their customer support and after 20 minutes a male answered and I gave him my order number. He said let me check and hung up. I then emailed their support and they replied flowers were delivered. Their online tracking showed flowers as not delivered when I emailed them but amazingly it showed delivered when they received my email. They will not respond to further emails nor answer the phone. They are a fraud. Advise your family and friends to keep away. They need to shut down their website.

I ordered flowers online from this company to have them delivered same day. Got an email stating they couldn't fulfill my same-day request and flowers would be delivered next day (today) - fine. I got an email stating the flowers were delivered so when I called my friend to see if she liked them, she stated she NEVER RECEIVED THEM!!! I've been on hold for nearly 20 minutes just to talk to someone about this crappy service! I will NEVER order from this company again!! I've also filed a complaint with the BBB - don't buy from this place!!!!

I ordered flowers to be delivered to a church for a funeral. They called me late and said the driver couldn't find the place. I then gave them the address to the repast that is across from the church. And still I haven't heard from Fromyouflowers. Dont buy from them.

I just received my flowers for Valentine's Day and they are just pitiful. All the leaves have fallen off and there is two small sprigs of baby's breath. A few of the rose petals are black. This is unacceptable for a $60.00 vase of a dozen roses. I received roses last year from this place and they were beautiful. I don't know what happened, but save yourself a lot of money and order elsewhere. They have nicer roses at Walgreens. Last order they will get from us.

I recently made the mistake of purchasing the Premium Sized Super Sweet Snack Basket from FromYouFlowers. The photo looks like a basket straight from Wonka's Paradise. The reality however, came from The Dollar Store. Not ONE CANDY BAR!!! DO NOT BUY THIS and fall into the same "Substitution Trap" that snared my innocent nieces. I am sending a gourmet chocolate tower because I am SO ASHAMED by this paltry present. I have enjoyed sending floral bouquets from them in the past so this IS ALARMING. Never EVER BUY FROM THESE SCAM ARTISTS!! ✌

The company resolved the issue

I ordered my Arrangement a week ago and waited for delivery for today. I am very understanding with the busy season of Valentine's Day so I wasn't upset when they hadn't arrived by 4 pm. I checked the website for a status update and to my surprise it said it's been delivered. So I immediately called the company and asked where my flowers are and they went back and forth with me and the local florist. Apparently they were still on the truck but someone updated my status to delivered so I had very little faith that it would be delivered to me. So I waited a half hour just in case the delivery guy was local, and I called again.

Wanted to surprise husband at work for his 60th with balloon bouquet. Paid extra for morning delivery since he works until 2 pm. Never showed up, called to cancel at 2 pm. All they wanted to reimburse is 4.99 for the morning delivery. After getting pretty upset the whole thing was cancelled, that did not in any way made him feel appreciated... 60th only once.

I ordered my daughter premium huge bouquet of flowers, 3 balloons, a medium size teddy bear with a medium size box of chocolates. She just sent me a picture and I could tell immediately that they look like the flowers you buy at Walmart or some other grocery store in a plastic wrap for $6.99, and then shoved into a dollar store vase with dollar store balloons and they were so tiny and small and pitiful. The teddy bear was very tiny too and the chocolates. I could have bought all that myself for under $20. Yet I paid them $112. Totally a scam. I think they hire people to buy cheap flowers at stores and shove into vases and tell you local florist create them.

I ordered a week prior to when I wanted my flowers delivered. Not only did it say $2.99 for delivery and then I was charged $14.99 service/handling fee and $4.99 expedited fee. I ordered a week in advance - how is that expedited. Then not only were my flowers not delivered, no one contacted me to let me know. I had to check and then contact FromYouFlowers to see why. They state they need a phone number in order to deliver. Well they have an address - did anyone try and deliver to the address. Guess we will never know because no one communicates. I will never use this company again. There is still no resolution even though I gave them a cell number and advised do not call the number as the person I am sending the flowers to is recovering from surgery and is not supposed to be on the phone. What has happened to customer service anymore - so sad that no one cares about the customer anymore.

Why is it that all of the reviews are inflated on this site when a simple Google search shows .5/10 stars. That's right. Half a star out of a possible 10 stars. They took our money for a funeral arrangement, then told us the day of the funeral they couldn't be delivered. As a apology for our inconvenience they offered to send a complementary arrangement to the family. 2 days later they still have not arrived and they tell us that the flowers were delivered at 5pm! DO NOT DO BUSINESS WITH THIS COMPANY! They are more scam than cheap.

They advertise on the search engines as "low cost" which is what I was shopping for. I just don't have the cash for an expensive arrangement. I picked out a reasonably priced bouquet which included a simple vase but when completing the order I was shocked that their delivery fees were almost more money than the flowers themselves! What upset me even more was that they ask for payment information before they show you all the charges, which is not right! It's shady that they ask you for your payment and then reveal the actual charges. I tried multiple times to clear my payment information without results and each time I went back to the site the order form was still there with all my information. There needs to be a cancel/clear information tab. I felt it necessary to advise my card holder not to honor any purchase as I didn't complete the sale. I wonder if others were able to obtain my information that I couldn't clear out.

Ordered A Floral Arrangement With Valentine's Day Balloon & Box Of Chocolates For My Wife's Daughter. Ordered It On 02/07/2019 To Be Delivered On 02/10/2019. I Wanted Her To Get Them Before She Leaves For Out Of Town. Anyhow, Waited All Day & Nothing? Kept Trying To Track Delivery & Emailed The Company & Called The Number They Give You, Still Nothing But Excuses & Apologies. That's All. I Feel Like I Should Take Further Steps & File A Case Against This Company For Breach Of Contract Or Something? This Is A Very Bad Business That Doesn't Care Enough About Its Customers To Try & Correct The Problems They Have With Delivery, Quality & Consumer Communications Problems! P.S. I'm Really Thinking About Filing A Lawsuit Against Them & If You Run Into Similar Problems With This Company, I Would Suggest You Think About Suing Them Too!

I ordered a 73 dollar bouquet. 40 for the flower set and an extra 33 dollars for a morning delivery and express shipping and handling. When the bouquet arrived it was nothing at all with what the original image promised and above all else it arrived late in the afternoon when I had paid extra for a really nice set instead I get a knockoff whatever they had in stock scam of a flower set. I immediately emailed and called to complain about it and at first all seemed to be good with them telling me they would send a replacement one with the bouquet I originally ordered on the day of the recipient's birthday.

I wish I could give 0 stars. On order confirmation page it said my order total was $52.** (I can't remember the exact cents). When I received my email confirmation they had added $22 in fees. I can't see how this is legal.

I placed an order to deliver flowers and balloon 3 days in advance of the delivery date. On the day of delivery, when I did not receive any delivery notification till 3 pm I reached out to their customer service and they said, local florist is looking in their records and will update me by email when delivery is made. Then I reached out 2 more times at 5 pm, 6 pm and got the same response. Around 8 pm I reached out again and they gave me the same response. I asked till what time do they deliver as it's 8 pm already and if they can call the local florist to update me on status. They said local florist is not responding and asked me what I would like to do with order. I said, "Cancel it" and they refunded me the money in my PayPal account immediately.

I did not get what I ordered. I paid extra for a balloon. I did not get one at all. The flowers were not what I ordered and they were starting to die. Total waste of money. You would be better off going to a local flower shop and get what you pay for. A waste of money...

Ordered & paid for flowers. They sent the wrong ones and gave me a 10$ off coupon. Then I tried to use the 10$ and what a pain in the I** so I will LOSE the 10$ and NEVER USE THEM AGAIN!! They got paid and moved ON.

I paid for expedited shipping to guarantee delivery but noon and the arrangement didn’t show up until after 3 and looked NOTHING like the photo. Not even close. $73 for **. I contacted customer service multiple times and they did nothing.

Nothing but problems from them. Ordered flowers and an Anniversary balloon. Problem number 1 - send a birthday balloon. Problem 2 - left flowers outside building, didn't bring inside. Problem 3 - couldn't read the card, bad handwriting.

I went on their website to place a order for a funeral. The website only asked for date of delivery. I needed them delivered the next day before 11 am so I called it in. The rep put the wrong date and they were not delivered. They told me they could still send them the next day. Why would flowers go to a funeral home the next day? I told them to cancel the order. They didn't offer anything for their mess-up. Today they sent my husband a $12.00 credit. Really, you can't purchase anything from them for that amount and they are still missing the principle of their mistake.

Absolutely the worst experience ever! I’ve been ordering from this company for years and as I do every year, I placed an order for a delivery for my grandmother days prior to her birthday. I didn’t bother to track this delivery because I’ve never had an issue in the past and never thought one would arise but after calling my grandmother the day after her birthday, she informed me that nothing was delivered. I was NEVER notified about a delay in delivery through, email or phone contact. When I called the customer service they weren’t sure what was the reason either but they ASSURED me at (8:30 am) that her flowers would definitely be delivered that day and she was more than certain about that.

DO NOT USE THIS COMPANY! Ordered flowers to be delivered to a friend's funeral. They ship from out of state. They then got held up in a processing center in Minnesota. I can just imagine what they would have looked like after sitting for three days. Then I get no guaranteed delivery after I was told they would arrive the day before the funeral! I literally had to make the phone calls myself to stop the package (and my embarrassment) from arriving after the funeral. This company is a joke! Just call a local florist to help you out!

I purchased flowers for my mom's birthday-the website said the bouquet I chose was 39.99 and I ended up paying 65. I called the company to ask them why and they said there is a 15 dollar delivery fee... Still doesn’t add up right. I also checked the box that said they would be delivered by noon (which was more money) and they were not there until 3 pm when she almost left for work for the day anyways. I called the company few times to complain. They always had a crazy explanation as to why it was that way. DO NOT order flowers from here! They will rip you off!

Paid approximately $65 for a plant arrangement for a 90 year old friend in hospice for Christmas. I could have gotten the same arrangement for $12-$15 at the grocery store. Will NEVER use this company again. Buyer beware!

Do not buy from this company. I ordered premium, same day arrangement called Cotton Candy. Beautiful vase, snacking light pastel colors, perfect blend of flowers. $62.00 including a B.S. service charge. I received an email that my choice was not available and the florist would duplicate as best they could. Result? One third the size. Ugly vase. Not one color was the same! And they would not show a photo or tell me the florist. So the recipient sent me the photo. A dispute with my crap credit card takes 60 days. Google a florist close to your recipient. These companies are thieves.

I ordered flowers to be delivered for my mom's b-day, ordering them 48 hours in advance from Vietnam. To be delivered in California/USA. I paid the expedite-fee and I included a note to driver that there are no dogs, so they would enter the gate and deliver to her door. I call at 1pm to California and... No flowers. I'd hoped to share that moment with her on the phone. But no. Expedite-service on the website said delivery would be "By noon".

Ordered flowers to be delivered to family member in another state. Received email that flowers were delivered but my relative said no such delivery was received. Contacted fromyouflowers.com and they said that the vendor would deliver the order correctly the next day but they didn't. Fortunately I paid via PayPal so I got a hassle-free refund.

I ordered flowers for my girlfriend. They had the option to have them delivered before noon so I paid for them before noon. They didn't arrive till almost 3 PM. When I called to ask about it they said, "Sorry the florist didn't open till 9 am and could not make the noon deadline." Then when my girlfriend text me the picture of them. They looked smaller than the regular one (I paid for the deluxe). Over $75.00 could have gotten better for cheaper at the grocery store. Will never use this RIP off company again. Wish I could add pictures. Very disappointed and dissatisfied.

Spent a significant amount of time deciding on bouquets for my daughter for Valentine's Day, and my sister for her birthday ON Valentine's Day. Went to place my order, (more than a week before Valentine's Day), and when I got to the very end of the order, they had added a $4.99 fee for "Same day/Weekend delivery" for EACH bouquet. They also added a $14.99 "Service/Handling" fee for EACH bouquet. So those fees tacked on an additional $40.00 to my order! And, it wasn't a "same day" or "weekend" order! Complete rip-off. Needless to say, I cancelled the order and won't consider them again in the future.

I purchased a bouquet to be sent to my mother and after the purchase I read the reviews and thought oh crap due to all the terrible reviews but thought oh well she enjoy any flowers that arrive. 2 hours later her bouquet was delivered and was exactly what I ordered and she loved them.

I received flowers anonymously and this company WILL not tell me who they are from. I feel that I am being stalked and their policy doesn’t seem to allow for my safety. I would never ever consider using this service. My suggestion is to call a reputable company.

A childhood friend’s mother passed and I saw an arrangement on their site that I liked. The funeral was on Wednesday and the announcements were made on Monday, so I ordered them as soon as I found out so they could be delivered on time. My husband and I went to the viewing and I kept looking around for my flowers. I had seen this ugly arrangement (if you can call it that!) of these two stalks in water with no blooms on it. They were all very immature buds. I wanted to take a picture, but my friend’s father walked to the back of the room and I couldn’t manage one. I had paid for an upgraded size and honestly there were two stalks and no arrangement...hard to even make out what these were. Embarrassed doesn’t even begin to explain how I felt!

My experience with Fromyouflowers.com was horrible and I’ll never be ordering from them again. They couldn’t find the correct address at approximately 12pm so they called and I gave them very specific directions on how to get there. At 6pm I called again and they said they didn’t deliver the flowers because they couldn’t find the address again after giving them directions and told me “even Google maps couldn’t find it”. Very unprofessional that they did not call the second time and I’ve never had a problem with other delivery services with that address. They offered to send them tomorrow but that isn’t same day delivery lol. Save yourself the money and order from somewhere else.

I placed 3 orders in less than 1 month - NOT a 1 was delivered on time (on their stated delivery date) - as a matter of fact each was delivered as much as 3 days late (and it wasn't a weekend situation). This service isn't a service at all - when you call to complain - they are clueless in helping you!! THREE messed up orders in less than 30 days (horrible odds) and all they would refund me was $7.20!!! STAY AWAY FROM THIS SITE!!! If I could rate it less then 1 star I would give them a -10 stars!!! From start to finish it's a joke...and NOT a funny one!

My first experience with them was flawless. But then I made the mistake of placing a second order. Make certain that you are happy with your order before you place it, because they are too disorganized to properly make changes to existing orders with plenty of notice. After admitting that they messed up, they offered to make things right by adding TWO WHOLE BALLOONS to the $60 arrangement that I ordered. Sorry Fromyouflowers, that's not good enough to buy my continued patronage.

I ordered flowers for my sister and balloons for my niece's Birthday's from "fromyouflowers.com". I paid the extra $20.00 to get the fuller bouquet of flowers as well. The flowers were delivered on the expected day, but the balloons were never delivered. When I received a picture of the flowers from my sister I was so angry! The picture online showed a full bouquet with 7 roses and seeing that I paid extra for a fuller bouquet I was expecting at least 7! No; this bouquet had 3 roses in it and looked terrible! I called customer service and they said they would refund the balloon purchase (which doesn't help my niece get her 2 balloons for her 2nd Birthday) and they were going to give me a credit toward a next purchase. I will never use them again! Eventually they did agree to send me a 20% refund for the flowers, which I have not received yet. Use extreme caution if ever considering using this site to order flowers!

I ordered flowers, a balloon and a teddy bear for my daughter in law when she gave birth. I picked this company because they deliver same day. I was in the hospital and received an email that the delivery was done but it was not there. I called and was told that she had accepted it! They were going to email me after contacting the local florist. I never received that email. The next day the order was delivered. Horrible bouquet, with wilting flowers, did not look like what I ordered either. The balloon was not the Baby Boy I requested and there was no teddy bear that I paid for. Once again I called. I requested a credit and was offered a gift certificate which I did not accept. Finally I was offered a 50% for the flowers and a credit for the balloon and bear. A terrible first (and last!) first experience.

My eight-year old nephew was in the hospital last week and I ordered a dozen balloons with a teddy bear. However, only three balloons and NO teddy bear were delivered. I was very upset and called the company. I will say that they offer 24 hour customer service so I was able to speak to a representative at 7 pm on a Saturday night. Initially, they offered me a 30% refund to which I responded that I didn’t even get 30% of the product. After a fifteen minute phone call they did give me a refund. Still, I was really disappointed that my nephew didn’t get the get well gift I ordered.

I ordered a flower arrangement for a friend's funeral. The arrangement didn't look anything like the picture and it was wilted. I was so embarrassed by the arrangement! I contacted the company three times, via email, and no one ever replied to me. I will never purchase anything from this company again.

I originally ordered the "Regular" size of the Pretty Please arrangement as a surprise for my daughter that was supposed to be delivered the same day. I got a pop-up window saying that I had to order the deluxe size of that arrangement in order to be delivered to that area so, I upgraded to the Deluxe. The coupon I used advertised NO service/delivery fee and delivery the same day if I ordered before 3 PM in the zip code they were being delivered to (which I did). They weren't delivered until the following afternoon (and that was only after I called to check the status of my order). My PayPal account was also charged a $2.99 delivery fee!

I ordered the premium version of the pictured item. What was delivered was less than what you can get at a grocery store. The value for what you pay for is not what you get. I called to complain but they didn’t care. Beware, do not use this company. The pictured flowers cost me $75+, what a waste of money.

I ordered a Magnificent Mixed Dozen Roses in a vase with 5 mylar balloons for an anniversary present for $182 total. What was delivered? A vase that looked like it had some crinkled gold paper inside, and only 2 mylar balloons. It looked like I had not spent much at all. Do not count on getting what you order! When I complained, all they would give me is a $20 gift certificate and a 20% discount on a future purchase.

I placed an order for 1 standing arrangement and a dozen red roses to be delivered to the church for my best friend's funeral. That evening at almost 4:30pm on a Friday and the service started at 6pm the company calls me saying they can't find the place for delivery and won't be able to deliver until the next day! I ask to talk to manager and 25min later a guy gets on the phone and say they can't contact anyone and won't be able to help me. I ask why they waited so late to tell me, I could have ordered somewhere else! He just says that he can offer me a refund! I still have yet to see a refund. I am disgusted with this company.

I ordered Same Day Flower Delivery for my mom's birthday 10 am. The flowers never arrived. The driver left a voice message to her phone stating he couldn’t find the address or didn’t had it. He never called me. And this was at 5:15 pm!!! I called to check on my delivery because on the tracking they said it was already delivered. And the lady just say, "I’m very sorry. We will deliver the flowers tomorrow with an apology letter. And a 10 percent coupon discount." In other words don’t order your flowers here. They suck as a company and in all the levels of the company from top to bottom. Don’t buy here!!!

I ordered a "Deluxe" bouquet for my parents and the arrangement they received was comparable to a $10 bouquet from Target. It was nowhere near what was ordered and half are already wilted and dying. I'm so extremely embarrassed by this. While delivery was on-time and their customer service response was timely, the offer to make this right was not enough. At first, I was offered a $10 credit towards a future purchase. Yeah, that won't be happening. When I emailed again, they immediately issued a 20% refund. I'm just so disappointed and embarrassed and wish I had read these reviews first.

This flower delivery system is the worst on planet Earth. They delivered a sad looking funeral arrangement instead of a cute baby blue arrangement I had picked from their website. Customer service was terrible and only refuted me $10 and I had paid $60 for this miserable looking arrangement they delivered. I was so embarrassed when I learned what was sent instead. Their excuse was that they did not have similar looking arrangement. My answers to them is this: Then don't advertise! This is a fraudulent site with no professional staff or customer service. Stay away at all cost. I wish I could give them a subzero rating! They are horrible!

I wish I had read these reviews prior to using this company. Don't order flowers from here. In my experience the flowers arrived 2 days late (for a special surprise) and were dead or dying when delivered.

I tried to place an order for flowers that their site said were available for same-day delivery, but I needed them delivered tomorrow (Jan 25, not Valentines Day or any other holiday). She claimed they couldn’t deliver them at any time tomorrow, even though their site said they could. I called twice and both times spoke to women who barely knew English, so it’s anyone’s guess where these scammers live and work.

I ordered a wreath of flowers for my sister's funeral. Since it is a morning funeral, I requested it be delivered the day before. Well it got there two days early, which means the flowers will be wilted and unusable the day of the funeral. I also requested a "sister" banner which was nowhere on the wreath. I will never use them again and will make sure that none of my friends do either.

First you have to understand that this company is just a middle man. Your arrangements will come from a local florist. If the flowers suck it's on the part of the florist. It's up to them to decide how much the flowers are worth at the time of the order. Honestly, you're better off taking a few minutes to search for florists in the area you want them delivered and just calling them yourself. They will take your order over the phone and you can use your CC. If you need to use PayPal that won't work. From other reviews it appears delivery can go can be hit or miss, especially for same day delivery which they really push. But if FYF doesn't get the info the local florist on time, problems will arise.

When I tried to order a $23.99 arrangement that the webpage said could be delivered, after putting in the zip code for St. Augustine, Florida, a red banner popped up that said there was minimum purchase of $39.99 required to send to this zip code. Nowhere on the original page or the product item page did it have any such disclaimers.