fromyouflowers.com Reviews

I ordered flowers for my sister for her college graduation. I placed my order several days in advance of my desired delivery date because I wanted everything to go smoothly. Two days after I placed my order I received an email AND a phone call to advise me that the flowers I ordered were not available and I needed to approve a substitution, which I did, in writing and verbally on the phone. The next day I received yet another phone call, requesting my approval of a substitution, which I again approved verbally. Despite being contacted 3 times regarding this matter, the flowers were not delivered. When I called to inquire about my order, I was told it was because I had not approved a substitution. Each customer service rep I spoke to was very polite and professional but I will never do business with this company again. Very, very disappointed.

I ordered flowers from this company online to be delivered two days ago. No flowers delivered and no explanation or notice of any kind. Another internet flower delivery rip off. If you want to send flowers, find a local florist and order directly from them. Now I am requesting a credit to the credit card I used, and I am being told they will have to speak to my husband! They didn't ask to speak to him when I placed the order for him, but they have to speak to him to issue a credit on the card used to place the order? So disappointed. I am giving this company one star because at least their website was user friendly.

I ordered a Mother's Day arrangement for delivery on Friday 5/10/19. They were not delivered on that day and I called to find out what happened. A prerecorded message directed me to the e-mail site. I sent an e-mail on Friday night. With no reply. Still no delivery on Sat or Sunday (Mother's Day). I sent a second e-mail as there was no way to contact them by phone. Still no response until Monday, May 13th. 3 days after my scheduled delivery. I was told that they would be unable to deliver my order on Friday May 10th. Really. That was already obvious since it was the 13th! They offered to deliver on Wednesday the 15th. I agreed as I live 1200 miles away and no way to get something there sooner.

My husband is traveling and ordered flowers from their website to deliver to me yesterday, which was the day of our wedding anniversary. The day passed and I did not receive anything. I confess I was waiting for a surprise but I didn’t say anything. Today at the end of the day I receive a delivery of flowers. I called my husband to thank him and asked him why he sent it just today and not yesterday that would be our special date. Then he told me that he had made the order to be delivered yesterday, so the delivery should have been made yesterday, NOT TODAY!!! I found this an absurd and a disrespect! This company does not honor its commitments and has no respect for its customers! I have already told my husband to never order anything from this place again and if you want a guarantee on the delivery of your order I suggest you do the same!

Worse Service and Company ever ever in the history of service. My husband ordered this bouquet to be delivered as a surprise to my office on Friday 05/17 and was guaranteed they would be there by 5pm. They never did the attempt and when he called at 5:30 when my company was already closing down at that point they told him they would reschedule delivery to the next day, - (today.. a Saturday when my office is closed or Monday).. Nice?.. Gets worse.. My husband is disappointed and tells me about my surprise and asks me to call.

DO NOT ORDER for special life moments!! I ordered a funeral for my best friend’s dad. It did not get delivered!!! What an embarrassment! Never again! Customer Service offered a 20% discount and said they would deliver to the home. Who wants a FUNERAL SPRAY ON A STAND at their home! Ridiculous!!! After this they offered an additional 10% off!!! This is unacceptable!! Do not waste your time or money! Deal directly and locally! Lesson learned. Beware that this place is a scam and it takes forever to get a live person. We sat at the service dealing with.

I ordered flowers and paid for same day delivery. I received a delivery notice but when I spoke with the recipient, they never received them! I've been speaking with customer service for 3 days, and still no flowers! They resent once and nothing showed up, and now on the third try they refuse to even tell me what day they might arrive, or give me the florist responsible's name! I honestly feel like they stole my money. DO NOT PURCHASE FROM THEM.

I ordered flowers at 8 PM on 5/14/19 to be delivered on 5/15/19. I paid the extra fee to have them delivered within 4 hours-i.e., before noon on 5/15/19. They were finally delivered late afternoon on 5/16/19! Late by 1-1/2 days! They finally refunded the early delivery fee. I wanted my flowers to be delivered on time and when they promised. Then I called asking where my flowers were, they had one excuse after another, even saying they couldn't find the address. I had given it to them 3 times. These people can't be trusted to do anything honestly and correctly. The order-takers are off-shore and don't speak English.

I ordered the premium size flowers and my mother received the smallest bouquet of flowers I’ve ever seen for her birthday. Customer service refused to refund my money. They asked if the flowers were in good condition....WOW....not the point!! I guess they were pleased that something got delivered. What they delivered was not worth the $70 that I paid. I will never use their service again....first and last.

We ordered flowers and paid extra for weekend delivery. After the card was charged, I received an email saying the order would be delayed 2 days. Which means my MiL did not receive flowers on Mother's Day as I paid for and was promised. I contacted customer service and was told someone would contact me ASAP. Didn't hear anything for almost 5 days. I finally called again and could barely understand the representative. She tried to excuse the issue as just a "delay" and offered no solution until I demanded one. Then they threw a small discount my way. I had to demand to talk to the supervisor and she was even worse. They have terrible customer service and very high prices, including separate handling and weekend delivery for EACH item in the order. Don't buy from them!

I placed a order with them on April 15, 2019 to have a beautiful bouquet of flowers delivered to my Mom on her birthday May 9th. First of all they delivered the flowers on April 18th, which was not the delivery date! 3 weeks too early! So there went the surprise for my Mom! They asked, "Could they come back and get the flowers", in which I said yes. They did come back and get them. After speaking to them they said my order would be delivered again on the correct date! Well guess what? When my Mom's birthday came on May 9th. I received a email stating the flowers had been delivered. I called my Mom, NO FLOWERS! They never delivered the flowers to her on her birthday! I was livid! She NEVER received the flowers! Talking about a slap in the face! Well after all was said and done I got a refund! The most horrible experience I have ever encountered! I will never use them again!!!

Ordered in time for Mother’s Day - Order was never sent. Their reason, “couldn’t find a florist in that area.” I offered to give them the name of one and they stated they do not work with all florists and IF they do find one the order will be sent, but couldn’t tell me when that would be.

First time customer. Usually use 1-800-Flowers. Had them delivered to my daughter at work Monday afternoon. The picture was so pretty. She brought them home tonight ((Wednesday)) and they are all practically dead, wilted, ugh! $50 bucks. Really? I want a refund & more flowers sent to her. This is her FIRST Mother’s Day & very special!!

I ordered flowers for my mother early Monday morning. It was supposed to be same day delivery. I called my Mother Tuesday afternoon around 2 p.m. to see if she received the flowers. She had not. I called the customer service number and had to listen to a recording for over an hour before talking to a live agent. They apologized for the inconvenience and asked would I be satisfied with them delivering the flowers THAT day and refunding 20% of my payment. I agreed. Again I called my Mother and no flowers had been delivered. I called customer service again. This time, they asked if they could deliver the flowers on Wednesday and refund 50% of my payment. Of course...this was unacceptable. I canceled the order and they did refund all of my money.

Updated on 05/16/2019: So... after making several phone calls, my husband finally got Fromyouflowers to give him the name of the "local florist" that was supposedly delivering my flowers and they agreed that he could pick up the flowers on Thursday that they were unable to deliver. That was 5 pm Wednesday. At 6:30 my doorbell rings and there is a young person with a floral delivery. No ID on the person or on the car.

I ordered 3 different floral arrangements, 2 for my daughters who are both brand new moms and for my sons stepmom. These were for Mother’s Day and were to be delivered no later than Sunday. One daughter got hers on Saturday and it wasn’t even close to what I ordered. They were wilted and broken. My other daughter received hers on Sunday and they again didn’t look even close to what I ordered.

I ordered 3 bouquets a week before Mother’s Day. I had 2 delivered on Friday before, and 1 on flex option for Saturday or Sunday. They were quite expensive. When the 1st bouquet arrived, the leaves had black spots all over them, and the baby’s breath was drooping. The delivery person was not dressed well, and in a very beat up, run down vehicle. When the recipient asked where these were from, she refused to answer. She said call FromYouFlowers. I tried to call customer service, but no luck. So I emailed with an offering of pics of the bouquet. They apologized and said it would be replaced. It never arrived.

Ordered flowers for Mother's Day on 5/12 and paid for next day delivery for 5/13. Flowers never arrived, called that evening and they said they would follow up with the florist, two days later I call back and they delivered to the wrong address when the address was correct on the order. I immediately requested a refund since my card had already been charged $70. Poor customer service and no follow up whatsoever, do NOT order flowers from them. Extremely unreliable and very poor follow up.

I ordered flowers for my best friend who is in a nursing home 1200 miles from me. Since I can't visit her on special occasions I send flowers. I ordered an arrangement for Mother's Day for her. When we talked on that day she didn't mention her flowers so I assumed she had not received them yet. When I spoke with her today I asked her about them and she told me she had not received any flowers. I checked my bank account and it showed payment was received. When I called about this situation I was offered a 30% refund. This order was over $60. I refused and told them I wanted a full refund. They did comply and issued it to me immediately. That can't fix my disappointment of not being able to make my friend of over 50 years have a special surprise on her special day.

I ordered flowers for Mother’s Day on a Wednesday, being promised flowers would be delivered on Saturday or Sunday the latest. On Saturday I called the rep. Advised me the flowers will be delivered between 8am to 6pm. I called on Sunday no flowers delivered on Saturday nor it will be delivered on Sunday, the rep advised me that they were too busy. It will be delivered on Monday.

This was a surprise late Mother's day gift from my son who is in the Military. I was happy with the flowers however when looking at the site bv they do look different but I understand some have not filled out. Signed Proud Mom.

Like everyone else writing in about Mother’s Day flowers, I ordered my Mother’s Day flowers early last week and they were never delivered to my poor Mother. Upon messaging customer service via email, I keep getting the same email over reply and over again, telling me they are waiting to confirm non-delivery from the local florist before doing anything about it. It has now been two days since the flowers I was charged $55 for are nowhere to be seen and there is no accountability to be found from anyone at this company. I have a small baby at home and run a business and don’t have time for this nonsense. Total scam. DO NOT ORDER FROM THIS FRAUDULENT COMPANY.

Ordered flowers for Mother's day on Wed and paid for sunday delivery. Card charged on Thursday. No flowers delivered on sunday, no notification from florist about this error. Company can't get ahold of florist. Refuse to give me full refund. So now it's Tuesday after Mother's day. I look like an idiot in front of mother in law. No flowers, no refund and extremely incompetent customer service. Did not get a response to my email except for an auto-response that they got the email. Called and spoke with 2 different customer service agents on Tuesday to get conflicting information. No manager available. DO NOT ORDER FROM THIS COMPANY. You will only lose money, time and your temper. To the company - I would like the flowers delivered (late) and a full refund.

I have ordered from them in the past, but never again! My mother received an old arrangement for Mother's Day. The vase had algae growing in it and the flowers were wilted and broken. I wrote fromyouflowers.com and even attached photos. Their response? A 30% refund and an apology from the local 'florist/craft store' that delivered them. Unreal!!!!

I ordered flowers for Mother’s Day on a Thursday, being promised flowers would be delivered on Saturday or Sunday the latest. On Sunday I get an email that the flowers will be delivered on Monday. After multiple emails between myself and their “customer service” I am told in one email that they attempted to deliver the flowers, but no one was there to take the delivery. In the next email, I am told flowers will be delivered on Tuesday, and then third email comes and claims that no one answered a phone and that the phone number was invalid. I finally decided to cancel the order and am now waiting for my money back. This was the first and last time I will ever order from these people. Lies, lies, lies! Do NOT trust these people.

Consumer Review for "From You Flowers". Terrible experience getting flowers to my mother for Mother's Day. I placed the order Tuesday for a Flexible delivery option for either Sat or Sun. They never made it to her. It took 2 unanswered calls and 3 emails and then finally my third call to them was picked up after a 10 min hold time on Tuesday after Mothers Day.

I received flowers that was shipped UPS from them. It was 6 PM at night and the flowers were wilted and Hot. Did what instructions said and they never opened up. Think they need to use FedEx or some other way. Received flowers from another company and they were ok. Doesn't need to sit on Hot UPS truck in 90 degree weather for hours! Was a waste of money for the person who sent them!

I placed an order for both my mother and stepmother to receive flowers for Mother's Day. I selected a delivery date of May 10th (Friday before the holiday). This was both to get the flowers there early, as well as to brighten my stepmother's day as the 11th is the anniversary of my father's passing. It was important they arrive on the 10th and thus I made sure to select that an order early. On May 10th the flowers for my mother arrived and were absolutely beautiful. The delivery for my stepmother, however, reflected that it was scheduled for delivery through to the next morning. As such, I called their customer service for assistance.

I ordered flowers back in April to be delivered on Mother’s Day. I received an email that they were delivered. When we called our mom, she said she never received it. I emailed several times only to be told they were delivered and it had a date and time. They refused to give me the name of the actual florist that supposedly delivered them. It wasn’t until we called that they said the florist rejected the order because they wanted $10 more for delivery. So instead of contacting us or refunding our money, they said it was delivered. We demanded our money back, which we did get but only after refusing to place another order the rep was trying to have us do. I did receive a follow up call from a supervisor who was very nice and apologized, but it still doesn’t help with the fact that they told us it was delivered when they weren’t.

I trusted From You Flowers to deliver my Mother’s day Flowers to my mother. I do not live in the same state as my mother. The flowers were never delivered, but I received an email that the flowers were delivered. I received a refund after calling twice and emailing to inquire on the flowers.

What happened is actually unbelievable. Like most people, I deeply regret not reading reviews before going with this flower delivery service for mother’s day and a condolence bouquet. Unfortunately, i ordered two different bouquets, which left me deeply disappointed twice.

I recently ordered from this company for the first time and will not do it again. I placed my order on a Wednesday wanting flowers delivered to my mom on Friday for Mother’s Day and they were never delivered. I even called to confirm they’d be delivered and was assured they would be. I went back and forth via email with this company all Friday night and the next morning trying to figure out what happened. I never got a straight answer. They first only offered me a 10% discount and they’d be delivered the following Monday. I didn’t think this was acceptable as they claim they can deliver Sundays, so I asked if they could and they said no. Then they offered a 20% discount. After going back and forth with them I just got annoyed and gave up. They essentially were delivered Monday afternoon, but didn’t look as I’d hoped they would. My mom still liked them, but I was very disappointed with everything.

**WARNING**DO NOT BUY FROM THIS COMPANY**

Ordered birthday flowers for same day delivery on May 12 to be delivered on May 13. Found out at 430 pm that they could not do it. They said they CHANGED the date to 14th. Well that does not help so my sister thinks I missed her birthday. At 430 pm there is nothing I can do now. Everything closes at 5 pm. They made no attempt to contact me earlier the morning to let me know that they could not meet the SAME DAY ORDER that they had a day prior! Terrible customer service and it's 80.00.

I ordered same day flower delivery on Friday Morning 5/10/19... it is now Monday 5/13/19 and my daughter has NOT received her flowers. I have been on the phone with them no less than 5 times and I have heard nothing but excuses and apologies. What a waste of money and time!!! I suggest everyone stay away from this site!!!

To say that I'm disappointed with this company would be an understatement. Not only do they falsely advertise items and free delivery but then fail to deliver the overpriced item altogether. BBB has certainly lowered its standards!

This past 2 years of mother's day, I order flowers to be delivered to my mom. I live 1000 miles away from her so I ask her to take a picture with the flowers and send it to me. The flowers she got is not the same as what I see in the website when I order... I am pretty disappointed to be paying such a high price for some cheap flowers that's been deliver when it's not what I order... I don't recommend anybody ordering from this website unless you are actually visually seeing that you are going to get what you order... this is more of a fraud.

I ordered flowers for Mother's Day on 5/8/19 and was promised delivery by 5/11/19 (Mother's Day is on 5/12/19). It is 5/13/19 and my mom never received her flowers. After reading other reviews, it is apparent that this is not an isolated problem.

Ordered flowers for mother's day. It's Monday, and still no flowers. On website, they say the flowers were delivered. On phone, digital voice says flowers were delivered, and hang up. No possibility to talk with a person. Disgusting.

I ordered from the above company because there were so many advertisements about highest quality in customer service, etc. from JD Power. I decided to give them a try. I ordered the flowers with a flexible day - Saturday (prior) or Sunday (Mother's Day) as was open on their calendar for delivery. A little while later, I was contacted via phone by the company to tell me the flowers I ordered were 'sold out' and they could not send what I ordered. They explained it would be 'florist choice' on the flowers and they took eight dollars off my eighty dollar bill. Later on in the evening, I then got an email (lucky I checked my email) from them saying it could not be delivered on Saturday OR Sunday (Mother's Day) - that it would be at least Monday before it was delivered.

I ordered the flowers online, used flex delivery schedule. all day 5/12/19 the delivery tracker indicated the flowers were out for delivery and would be delivered by end of the day. this was okay with me as long as the flowers arrived. THEY NEVER ARRIVED. But, I received an email telling me that the flowers were delivered the day before. Then, when I emailed customer service and explained the situation, I was told they would investigate and get back to me. Within an hour, I received another email telling me the flowers had just been delivered that evening at that time. Still, though, NO FLOWERS WERE EVER DELIVERED.

Never delivered my Mother's Day flowers. Very poor customer service. Could not contact them by phone. They were not taking any phone calls on Mother's Day, They stated they were "too busy". Never again!

I ordered a $40 Mother's Day bouquet from this company and selected delivery for Mother's Day (May 12). At check out, the company charged a hidden $15 fee on top of their advertised price. When I called my mother to wish her a happy Mother's Day, I learned that the flowers never arrived. Checking the company website, I saw that a new delivery date had been quietly assigned: Monday May 13th. No update or explanation was sent to me, the company simply quietly failed to deliver the Mother's Day flowers on Mother's Day (clearly the only thing expected of them), and offered no notification, apology, explanation, or refund. As of now, From You Flowers has made no attempt to make things right. Very disappointing service.

The worst experience as they ruined mother's day! I had ordered more than a week before where they had a promotion running for flower delivery on 11 or 12th May 2019. But mother's day is over and my mother did not get any flowers yet. They are horrible at customer services and timelines as it is. Just a scam so people use their site and they do not answer the phone or even try and solve the issue. I wont be surprised if they shut down soon coz I hope they do.

I ordered my aunt a flower bouquet for Mother’s Day. I chose the floral arrangements to be delivered on May 11th. I received notification that the bouquet was delivered. I waited all day to hear from my aunt, but never heard anything! I finally reached out towards the end of the night and she reported she was home and never received anything!!! My uncle even went outside again to double check. VERY DISAPPOINTED! I’ll never use this website again, and I wish I had read these reviews first. I spent over $60.

No matter what I order it's always delivered on time and fresh but most importantly it looks like the photo. Their prices are reasonable and I have never had the need to contact customer service. I would recommend flowersfromyou.com to anyone.

I didn’t not receive my order. I received a confirmation that order was delivered, which was not true. I had to call 4 times to see when will the flowers be delivered. The only response was they “were unable to get in contact with the florist for confirmation.” Horrible customer service and unprofessional on the phone. I could hear all the other customer service rep conversation. I would never order from them again and don’t recommend them to anyone.

I ordered flowers for Mother’s Day that we’re supposed to be delivered on 5/11/2019. They sent me a confirmation email stating they had been delivered as promised. I called my Mother today, 5/12/2019, to wish her a happy Mother’s Day and asked if she received the flowers. She stated she had been home all day and they were never delivered.

I ordered the deluxe version of the cotton candy arrangement for my mother on Mother’s Day. The arrangement my mother received looked nothing like the pictured cotton candy arrangement on the website let alone the deluxe version of it. It looked like an amateur like me put it together in 1 minute with a few cheap flowers. Please don’t use this company. You’re better off going to a grocery store. At least you know what you’re getting at a grocery store verse this scam done by this company. Everyone’s mother deserves better than this!

Ordering flowers from Fromyouflowers.com for my wife and mother for Mother's Day. What they got was nothing anywhere near what I ordered. They were supposed to be delivered on Sunday Mother's Day. Paid extra for it to be delivered on Mother's Day. They were delivered a day early on Saturday. My mother didn't even get the flowers I ordered. She got something totally different just a few roses thrown in a vase. My wife's order was kind of what I ordered and she wasn't home so they left them with the neighbor and we just moved in that neighborhood don't even know the people. Luckily they were honest and gave her her flowers. Lesson learned will never ever use the service again. What a rip.

I ordered two bouquets to be sent to my mom for Mother’s Day and my grandmother’s birthday. I received an email yesterday stating they were delivered. I thought it was odd that my mom didn’t call me to thank me. I called her this morning to wish her Happy Mother’s Day and ask her if she received them. Of course, she didn’t. I emailed them and received an automated response for the one order and a totally different one for my other order that wasn’t even relevant to my email. I called them and had to repeat my problem twice and they offered a redeliver two days later. I had to ask what else they can do for me for my trouble to try and correct the situation and I received a whole 10% discount. After reading the reviews I am now afraid of what they are going to receive. Shouldn’t have even called them and went straight to my credit card company to dispute the charge for services not rendered. Never again!!

I tried to order flowers for my mother at work, for Mother's day, same day delivery. I ordered the flowers around 10am, well before their 3pm deadline. I sent multiple emails asking if the flowers will be able to be delivered before 5 as my mother leaves work at 5. No answers. I tried to call, was consistently put on hold for over 15 minutes. It wasn't until after 6:30pm that they replied, stating that nobody was there to pick up the flowers. Probably because, as I attempted to notify them, my mother left at 5. I tried to change the delivery address to her home address, this took 3 different email exchanges before confirmation of the delivery address change. I kept missing calls, being told to call back, and every time I called back I was again put on hold for over 15 minutes. I finally got an email stating they will deliver the flowers on Monday to her home, 3 days later than ordered, after Mother's day.

1 star is too many but it won’t let me leave zero. I purchase flowers with a balloon last Tue 7th to be delivered to relatives in Portsmouth NH yesterday, Sat 11th May for Mother’s Day and was absolutely shocked to receive a pictures of what they received. I paid $67.96 for an awful, sparse and wilted/DEAD handful of flowers in a jar. It’s a disgrace, I would not have sent a “bunch of flowers” like that to my worst enemy.

It was supposed to be delivered tomorrow, it was delivered today. It looked nothing like I ordered, which was supposed to be "cotton candy flowers" it had purple flowers, hot pink no light pink. The flowers didn't even look like the same kind. It was overall horrible. When I told them about it 25% refund and it wasn't even a full 25%!!! I wanted my mom to have the flowers I ordered not something a homeless person stole, they didn't even put a bow around the vase and yes I'm nitpicking because what I paid for I did not receive. Never go through this company, they don't care about their service or their customers.

They get one star because flowers were delivered... however the bouquet was sloppy, small, and looked nothing at all like what I ordered. I was embarrassed when my mom posted a picture and tagged me.... what a tacky daughter I looked like. Don’t pay the difference to get a deluxe bouquet.... what gets delivered looks dreadful and tiny. Never again.

Ordered Mother’s Day flowers on 5/8 to be delivered on 5/10, two days before Mother’s Day - to give a buffer as I know this is a busy time of the year for florists. The site was appealing as they use local florists to hand-deliver arrangements. On 5/11, the arrangement was still showing as not delivered. I called customer service and after 15 minutes on the phone the agent finally realized that the arrangement was sent UPS and was still waiting to be shipped.

I ordered my Mother’s Day flowers late this year because I was disappointed with the wrong flowers every year. Being that I can’t go hug my mom on this day I convinced myself that I had to at least send a bouquet. I was so upset when I saw a picture of what my mom had received. While I understand there’s a high demand on Mother’s Day, these did not in any way reflect the item I thought I purchased. The flowers weren’t even close & they absolutely were not worth the money I paid. My mother deserves much better. I don’t Ever leave reviews but this one hurt. So disappointed.

So I wanted to send my mother flowers so picked out what I wanted and paid. When the flowers were delivered it had no card and it looked nothing like the photo on the website. When I called it took over 25 mins to get anyone on the phone. Was promised money back but was only a small amount. Spent $60 and only got $12.99 back and $20 gift certificate that I will never use. It’s sad what was delivered looks like what you can buy at a market for half. Will never order flowers online anymore.

Customer service is not helpful. You may receive some flowers that were not what you ordered; even if you ask them to then cancel. This is very stressful and disappointing for events such as funerals.

I ordered flowers, gave a 6- day leeway and spent $70. THREE DAYS AFTER they were supposed to be delivered this horrible company tells me I can call them and they'll USPS a random replacement bouquet, again, already three days late. Their website offers same day delivery, yet they cannot deliver with 6 days notice? Never ever ever again.

While it doesn't look like the picture of what I ordered, my mother in law was thrilled. Happy to report that my added balloon and teddy bear were both included, as I see some reviews saying otherwise. Delivery was made on time and I received a confirmation email as well of the delivery. The only thing bad I can point out, other than the flowers aren't exactly as pictured, is that since placing my order I've received non stop emails from the company wanting me to place another order (spam). This was for Mother's Day and I placed the order a little over a week in advance. Overall I'm happy with my first experience using this company and I will use them again in the future.

I ordered sympathy flowers in pink and white roses according to the picture they showed on site, a very cheap basket with wrong flowers and horrible old looking flowers were delivered. They didn’t give me any refund nor didn’t redeliver new ones.

Did not get flowers I ordered. Ordered a bouquet called Blue Skies with blue, purple and yellow and what was received was completely different. This was for mother's day for my mother-in-law as I lost my own mother last year. I am so upset that they are not what I ordered.... Not even close.

I would rate less than 1 star if I could -- long story short, I placed an order for a Mother's Day delivery a couple weeks ago, with the desired delivery date today, 5/11 (the day before Mother's Day). I received an email the next day saying the delivery had been fulfilled - this was obviously incorrect, as I had set the delivery date to 5/11 and I confirmed with my mother and she had not received anything. I emailed their customer service department immediately, asking them to look into the matter - they assured me they would contact the florist and have an answer for me soon. Two days go by, no answer. So I follow up again with another email, asking if they'd found out what had happened. Again, they assured me they'd look into it and get back to me as soon as they knew.

First and last time I buy from them. Horrible flowers is the only way I can describe them. They were brown. Broken. It's just a horrible company. Stay away at all costs if you value your time and money. No joke.

I placed an order with this company 3 days before my mother-in-law birthday delivery for May 10, 2019. They delivered the wrong bouquet and missing balloons and the display of the bouquet was awful. I was so embarrassed. I called c.s. On hold so long. Emailed them. Per response they will refund 50% minus the add on which were the balloons that were never deliver that I paid for. I would rather go to the supermarket before ordering with them again.

Same day delivery my **. Flowers never arrived. I order some beautiful flowers for my mom for mother’s day. They were supposed to arrive to her job and flowers never came in. They just ruined my surprise. Think twice before ordering from here.

Ordered the "premium" quality bouquet for an early Mother's Day and was disappointed (& embarrassed) to see the bouquet was Not even close to the floral offer posted online and my purchase order. I called their customer service number and the automated recording directed me to email their company. I was offered a measly $10. I was not looking for any money back but for the company to rectify the situation by delivering the bouquet I purchased, as shown online. Terrible customer service and will Not be a return customer.

I placed an order 3 weeks ago for flowers to be delivered to my mom for Mother's day on Thursday May 9th. It is now Saturday and my mom has still not received her flowers. This company has placed a lot of undue stress on my 70 year old mother and myself. The most horrible experience of ordering flowers in my whole life. Very mad that mothers day has been ruined for my amazing mom.

I ordered flowers from FromYouFlowers.com on Thursday, May 9th, 2019 with having the flowers to be delivered on Friday, May 10, 2019. Upon checking their website after 6 pm on Friday, May 10, 2019, the flowers had not been delivered. I called the company 800 number. Once I called the 800 number I couldn't talk to a customer representative. The prompt instructed me to contact customer service using the email address wecare@fromyouflowers.com.

Not happy. Ordered these flowers on May 1 to be delivered today on May 10. After sending an email at 7 pm wondering where they were, my dad texted me that he just received them at 9pm! I wanted them sent to his girlfriend for her last chemo treatment, she was already in bed when they arrived. They look NOTHING like what I ordered online. Will never order from here again!

Today was the second and final time I'll use this awful company. The first time I ordered a large peace lily for a funeral and the tiniest embarrassing little plant was delivered. Today I ordered my daughter's Mother's Day arrangement (after the loss of her baby), she's been home, I received an email it was delivered. No flowers, no show, no call even though they have my daughter's number. Lies. No integrity. Terrible company, avoid doing business with them. F-

I ordered some flowers for my daughter for Mother's Day. The flowers are beautiful, but the arrangement looks like a 3 year old put it together. Looked awful! The vase was a plain white one and it was super small with super long rose stems in the vase. Just a tacky looking flower bouquet. Will never order from them again.

We ordered a flower arrangement yesterday… Confirmation was sent. Our daughter, who just had a baby girl was to receive PINK FLOWERS ("Stunning Pink and White Lilies - Premium") for her FIRST MOTHER'S DAY. We are disappointed the arrangement sent was a multi-color (NO PINK at all) down-grade, without any notice or request for authorization.

I ordered flowers for same day delivery. They were pushed out a day twice after I placed my order. Horrible company. Will never do business with them again. I missed delivering flowers to my girlfriend on her birthday due to their lies.

BOTTOM LINE: Do NOT order from this site!

20 minute hold. They can't tell you the local vendor info so you can call asking where your delivery is. They couldn't even get ahold of vendor and had to send an email. These are for Mother's day. And are suppose to be delivered before 5 pm and it's already 3 pm and my mother will leave work soon. Never again!

I did not have a fantastic experience with ordering flowers through this company. What was received by the recipient was NOTHING like the order I put in. Bouquet was messy and literally looked nothing like they show online. I also ordered two balloons to be delivered with the flowers and guess what no balloons were delivered. They get a huge thumbs down from me.

Never order fromyouflowers.com. My first order was changed completely from my online order & my 2nd has been delayed causing my 80 year old grandma to not receive her mother’s day flowers until the day after. Purchased over a week ago, delivery was guaranteed and paid for (quite expensively) for today, May 10... What are you supposed to do this close to Mother’s Day?! So sad that the one thing we can do to make someone smile from two thousand miles away because they can’t do what they promise.

Thought it would be easy and quick, but if you need to change anything or contact customer service don’t waste your time here. They will refer you to UPS who can’t do anything because you aren’t the sender, Fromyouflowers is. Trying to reach customer service was a joke (1-800 number) and the email replies were basically auto generated and said they would contact shortly every time, but guess what? No return calls or help. Will not go through them again. When I told them this they replied by saying as previously stated they can’t do anything once it reaches UPS. Guess what? I contacted them before it made it to UPS and had a tracking number.

I placed an order for a Mother’s Day bouquet to be delivered on Friday, May 10, 2019. I received emails on Thursday, May 9, 2019, confirming that my bouquet had been delivered on Friday, May 10, 2019. Since it’s not Friday, May 10 and my mother isn’t home, I asked where the bouquet was delivered? After several hours of emails and telephone calls, I never got the bouquet I paid for. $72 down the drain and my Mother did not have a Mother’s Day Bouquet this year!

I had ordered 2 bouquets of flowers a for my girlfriend for her birthday and mothers day A WEEK IN ADVANCE!!! I ordered 1 bouquet to be delivered the same day, did it? Nope. Sure didn't. I called the customer service line and talked to a customer service rep that apologized and made sure they were delivered the first thing next day, in which they were.

I had ordered two Florist Designed Bouquets. After looking at the pictures they provided of the different levels, Regular, Deluxe, or Premium, I decided the Regular was close to perfect for what I wanted. I ordered one for my own mother, and one for my grandmother-in-law. The one for my mother was just the flowers, the one for my grandmother-in-law was the flowers, and I paid an extra $15 for a small teddy bear to be included. I expected that they would be close in size, since I did pay so much extra for the teddy bear. Had I not paid extra for the teddy bear, I would completely understand less flowers. But my mother's came in gorgeous, with 12 flowers, and my grandmother-in-law's came in with a sad three flowers. I was very upset.

I would leave 0 stars if it was an option. I ordered flowers for my great grandma's FUNERAL and had a custom vase made with it and chose the premium option in order to get the fullest bouquet. The vase was a picture of my grandma that wasn't able to attend the funeral due to health issues and living on the West Coast and my great grandmother together. It was meant to be a sentiment similar to I'm not here in person but I am in spirit. I was under the impression that a local florist would make and deliver the bouquet and I was nervous about the order and emailed multiple times because i knew not all florist would have the equipment to make the customized vase with the picture and I wanted to make sure the order would be fulfilled exactly as ordered and delivered by 2 pm today, the day of her funeral.

I was specifically looking for a fast service that could provide delivery the same day. I chose FromYouFlowers because of their claim that they could do expedited (4 hour) same day delivery. I paid extra for expedited same day delivery and not only did they not deliver in time, it took them 4+ hours just to call me to confirm my information! And now it will be at least another day until the item is delivered. I will definitely not use FromYouFlowers again.

Mistakes happen, but solid customer-oriented companies who can rectify problems keep customers. This is not the experience I had with Fromyouflowers.com. I placed an order on March 26th for a friend's birthday, requesting delivery on March 27. I received delivery confirmation of my order on March 27 and the cost was charged to my account as expected. On May 2, I learn from my friend that I had 'forgot' her birthday. I call Fromyouflowers.com, and they confirm that no order was delivered as previously confirmed. They indicated the confirmation delivery was a mistake. The service representative offered me an "upgraded" basket to be delivered to my friend the next day.

Ordered website-featured lovely Spring-pastel and sunflower arrangement for a female friend. Rather than flowers and colors featured (lovely feminine Spring flowers), sent a gawdy gold and red carnation monstrosity! Pink tulips described on website were replaced by cheap red (!!) carnations. Looked like a masculine, heavy red and gold—really disgusting arrangement. Shame on the florist and Fromyouflowers for using that forist. Never again!

I spent $65.53 on the Chips, candy and more gift basket as a surprise for my son's 21st birthday at college. The picture they advertise looks ABSOLUTELY NOTHING LIKE THE BASKET MY SON RECEIVED. I put a ton of thought and attention to detail when ordering this basket and he didn’t get anything like the basket I ordered. I am embarrassed and angry that I wasted so much $ and my son received a crappy little basket! Attached is the picture they advertise followed by the ** basket my son received. DO NOT ORDER FROM THIS COMPANY! I am incredibly disappointed and pissed off that I was mislead.

False advertisement of $19 bouquets with same day delivery. Turns out that isn’t available in “my area”. Ordered and paid for more expensive arrangement. They processed payment then sent email that they could not deliver same day in my area. I called for refund and they said they would process full refund. They only refunded $14.99. Had to call back, wait on hold for a customer service and she said they couldn’t process a full refund because they refunded $14.99?? Eventually she told me they processed the refund and will be giving me a $10 credit for a future order. (This is a calling center in another country.) I will never order from them again. They made one mistake after another. False advertising for the $19 bouquets AND same day delivery. Then mistakes with the refund. Total waste of my time. Do not order from this place.

Want to have a special occasion ruined? Then order from FromYouFlowers. Ordered roses for my 25th anniversary (5 days in advance) and paid for guaranteed delivery before noon. No flowers and when I call their customer service agent in the Philippines (who was actually nice) she informs me that they can't deliver before noon because they ship them UPS??!! What. So is it a scam then? They don't contract with local florists, yet they guarantee a delivery before noon with UPS. What a joke. Stay away far away from this company.

Biggest mistake using this company. The white flowers were brownish and tilting like they were a week old. The blue flowers were the same. The flowers were less than half the size listed online. These flowers were for my Dad's Funeral/Wake. I was embarrassed. When I complained the company offered me a discount on my next purchase, what a joke. Stay far away from this company.

I ordered a bouquet of flowers, balloon, and a card for our one year anniversary with same day delivery. The order never arrived and the tracker was updated for two days later. When I called the help number I kept getting the stupid automated loop and it kept hanging up on me when I tried for an operator. The rep that answered of course barely spoke English and informed me that there wasn’t a florist in my area. I asked why the website would still let me make a purchase even after entering my address if there are no known florists available? She deflected the question and said that they could be at the home next day and she would refund the $3 same day charge. My response was to cancel the order which she said they cannot do. Wtf? She I offered a 15% refund when I pressed about cancelling again which I accepted since I still wanted the flowers.

The delivery person left them sitting on a noncovered porch instead of the covered. Flowers blew all over neighbors' yard and were brown. Customer service told me they would not reimburse. 23 mins he put me on hold. No bows or pretty flowers were delivered they sat in a glass vase with water. Will never use again. Very this customer service as well. Will use 1-800-flowers like I always have instead of this company. 57.00 is too much money to spend on flowers and not get what you ordered.

I ordered flowers for my favorite cousin who was a nurse for Nurses Week. I will include pictures and you can see the obvious disappointment. I emailed them and they gave me a whopping 20% refund. Will never order with them again.

I ordered flowers and had them sent to a hospital, the phone rep on the other line had a hard time understanding anything. I spelled out every letter for everything I said, even asked to speak to someone else because he kept repeating the information incorrectly. He finally repeated the correct address. I gave him the card information (the only thing on the order that was done right). I called 2 days later requesting status. It was like pulling teeth. No one had any information on the address it was sent to. The only reason I got any information is because the hospital in Illinois called the recipient 6 days after the purchase!!! ORDER AT YOUR OWN RISK!!!!

I spent over an hour online and on the phone trying to get a simple order of flowers sent out. I had a discount code. It wouldn't work on the website. I called in and was transferred to three people - none of whom spoke English very well - and no one could get the order, card and discount correct. I was on the phone for over an hour and it was a complete disaster.

5/1/19, placed 2 online orders for flowers. “Pushing Daisy Bouquet” & “How Sweet It Is”. Neither arrangement had ANY of the flowers the advertised bouquets showed. The Pushing Daisy Bouquet was suppose to have only daisies. There were only 5 (small and hidden) daisies throughout the entire arrangement. The remaining flowers were mums and carnations. The second arrangement, How Sweet It is - had NONE of the flowers or color variations in the advertised bouquet. I am really wish I could share images on Consumer Affairs to show how inaccurate my orders were.

I ordered flowers from you for my best friend on her birthday and I only got one email about my flowers and I still have not received them and still have not gotten an email about them. I’m so disappointed in your company and I will not be ordering from you ever again.

I ordered an arrangement last minute. They stated it can be delivered. Got emails saying the local florist did not have it. Then got another saying they couldnt deliver until the following Tues?. I compromised and sent to a different location. They said it would be delivered by 6 pm. On the phone with customer service at 620 pm and they say... "Hold on while we contact the florist." Then he gets back on the phone and states, "We cant contact anyone!!!! We will try again at 6 pm." I said, "It's 630 already!!!" Just wanted my refund and that was all. I will NEVER CONSIDER THIS COMPANY EVER! NICE ITEMS BUT THEY CANNOT MEET THE NEEDS OF THE CONSUMER!

This place absolutely sucks. Paid for flowers to be delivered on a Thursday, did not happen. Called said they were sorry would be delivered Friday, nope didn’t happen. Don’t waste your time it's a joke.

I ordered flowers a few days before the delivery date. 1 day before they email and call to say they can’t deliver them. I called them back to make sure I was refunded but someone said they ended up finding a florist. I could barely understand her but I decided to trust her. The day comes and I receive another call that they can’t find a florist to deliver! So I was left with no delivery of my flowers on the day of!!

Ordered a same day delivery for bro in law, in hospital in Fayetteville Arkansas on Saturday morning. Ordered large bouquet, fingers crossed they would be nice. Not delivered same day despite paying premium for the service. Tried contacting company but their FAQs recommended waiting 24-48 hours before calling. After more than 48 hours, on Monday afternoon, I called to check on status (approx 2:30 pm Arkansas time).

Do not use! They do not follow delivery date requests by customers and they lose orders! I had an order that I placed on April 27th and it was supposed to be here today that was worth $34.99. I placed an order the 29th. The order from the 29th showed up but not the order from the 27th! Then the customer service department gives bs excuses!

Paid for same day delivery and received a confirmation it was delivered via an email from fromyouflowers.com and it was NEVER delivered. These were for my sister in law on her anniversary to my brother who just died a month ago. It was important they get in on that day especially when I paid 60 for a small arrangement. I called and the customer service said they left a message at the place and would call me back once they heard back. Well I never received a call back.

Reviews on their site are positive. Yet, you look elsewhere and they are all HORRIBLE. My scenario was absolutely horrible as well. I ordered flowers for my dad's birthday, they never arrived. His birthday came and went and I called customer service 3 times. They were very dry and unemotional. A robot would have been friendlier to talk with. Offered a discount for future order, why would I ever order form this company again?! I had to demand my money back after they lied and told me the flowers delivered.

Ordered a It’s A Boy flower arrangement for my daughter in law, paid for fast delivery, did not get there till the following day late afternoon. I was shocked and beyond mad when I saw what was delivered. Totally different arrangement, not a single blue flower in sight, even the ribbon around the vase was white, not blue, The colors of the flowers where yellowish and one was white, one of the tulips was so old it was totally opened and dropping.

Nobody likes to feel like they were taken advantage of. Sending a beautiful floral arrangement to commemorate a life milestone should bring both the recipient and the customer joy. This was not my recent experience with From You Flowers. The arrangement delivered was a poorly crafted, cheap facsimile of the arrangement From You Flowers promised to deliver; the arrangement I ordered and paid for. The arrangement that was delivered was not a quality, deluxe arrangement. My From You Flowers order left me feeling both disappointed and taken advantage of.

I've used them twice and both times I upgraded to the most expensive flower set. Both times I recieved a sad, pathetic, thinned out joke of a representation of the photo on the site. I will never use them again after trying them twice. Avoid this company at all costs. The flowers that show up as gifts are an embarrassment and sad.

I live out of state and thought it would be a nice gesture to order a bouquet of flowers with a balloon for my bestfriend's birthday. Beware..the description given on the website is not what was delivered. I ordered the Sunshine bouquet. Not only did they send a bouquet arrangement I didn't request, the colors was completely different. I paid for same day delivery. I thought the purpose of delivery was to make sure the recipient recieved the product in hand. Well I guess not! The delivery driver didn't even have the decency to wait for the door to be answered. Instead the flowers were left on the porch.

I ordered the Sunflower Delight Bouquet; sunflowers & roses, for my daughter’s birthday. $60 with expedited delivery. It was delivered late, no sunflowers, no roses. It consisted of Orange Gerber Daisies, yellow lilies and baby's breath. Very disappointing. The description was: "A brightly colored bouquet for a brightly colored person! The Sunflower Delight bouquet is sure to brighten up any room, with its bright yellow sunflowers, red roses, purple statice and orange alstroemeria.

I paid for the expedited service by noon, and they didn't get there until 4 pm. They credited back the expedited fee, but the flowers don't look like the picture at all. The flowers are disproportionate from one another and the vase is a different shape. The ribbons are different sizes and dragging on the ground. There was also several green leaves sticking out of the flowers that don't look good. All of this was not in the picture and the vase is much shorter than shown.

I ordered flowers delivered to my friend’s place of work for her birthday. I ordered them 4 days in advance. They were not delivered and the tracking said they were. I could not reach anyone yesterday on their 27/7 help line. Today I was placed on hold for 10 minutes, then was told that the florist (who they keep anonymous) could not find the address Of an established 10 year old restaurant because it was a "new business". Supposedly the same flowers are out for delivery today. The service rep could not explain why they did not attempt delivery yesterday "Maybe they were closed" is what I was told (The florist, not the place they were delivering to).

I ordered flowers online for delivery for my mother's 78 Birthday. The website accepted my money. Said the flowers would be delivered on that day. I ordered the flowers days in advance. I later get an email saying the flowers will be delayed and won't be delivered until the next day. I am beyond pissed off. I live out of state and now frantically trying to find someone to get the flowers to my mom on her Birthday at the last minute. Unacceptable and deplorable!!! I will NEVER use this company again!!! If you want your flowers to actually show up on the day that you want them to or that they promise delivery on....I suggest you find another company.

I have placed an order for wreath of flowers to be delivered to my out of town friend's father's FUNERAL and even paid extra fee to have it delivered in the morning for the service at 10 am. On the day of the service, at 2:07 pm, I received an email stating that they cannot fulfill my order. Really? Why couldn't they denied the order so I could have time to seek out other businesses who can offer the sale to me? Now I have NO FLOWERS FOR THE FUNERAL. Their INSENSITIVE practice really hurts people in the HARD TIME like this.

Ok, even with expedited shipping, the arrangement for my wife's birthday arrived... the next day... the day AFTER they were supposed to be delivered. I had to call them to check the status, and their only offer was to credit the before noon delivery fee. So for $68.71 what I was supposed to get, looked NOTHING like the photo on their website. Use your local florist in the future. All these types of companies care about is the $$$.

I like the fact that we’re able to schedule same day deliveries. However, they didn't deliver the flowers when they said they would. Plus, they didn't even deliver it with the balloon I ordered. I won't make another purchase with them.

Spend a large amount of money on a lush deep purple and white arrangement for my mother in law's funeral. The item I ordered had a dozen and a half white roses, a few large lilies, a dozen purple flowers, greenery and filler in a square purple vase. Ya know what was delivered? 3 sunflowers, 2 small wilted purple flowers, 1 mangled pink carnation with about 5 sprigs of greenery...in a tiny ugly clear vase. I am livid. Contacted them and they are of no help.

I ordered two Easter baskets for two children at the same address on Saturday before Easter using the same day delivery guarantee. One Easter basket was delivered on the Monday following Easter. On Tuesday a flower arrangement arrived, which I did not even order. I called customer service and had to talk with someone whom I could not even understand. Needless to say, I will not be ordering from this company again.

I stumbled across fromyouflowers.com when looking for cheaper arrangements when looking for a special arrangement to be delivered to my sister's funeral. First of all they emailed me and told me that the address I provided (The funeral home's address) was in too "remote" of an area and they would not deliver. They told me to choose a different address or a different arrangement. I changed the address to a family members address that lived 25 minutes away from the funeral. They kept confusing me with their numerous emails. I told them I wanted to cancel the order at that point and the emails stopped.

This was a flower purchase for a employee who is taking leave for a family death. I paid extra for both next day and before noon delivery. The company did not deliver flowers at all and had the nerve to send me a email stating they confirmed it was delivered 4/24/19. Today is 4/23/19... How can you confirm a future delivery happened? When I contacted them both by phone and email for a service they can not provide now... Their response was to give me a 5 dollar refund on a 77 dollar purchase. The flowers can't set at the office for a person who is gone the rest of the week. They fabricated a delivery confirmation... Seriously it's not even the day they claimed confirmed delivery. They will not be able to provide the service I requested, in the time frame they promised and need to refund my full cancelled order. Scam!

I ordered deluxe bouquet of something called a Bright Sunflower Bouquet which came with sunflowers, roses, carnations and some other bright flowers as a gift for the east coast. What was delivered was not deluxe, not brightly colored and contained no sunflowers... I complained. I should have been consulted if what I ordered wasn't available. They said they would deliver the sunflowers after they spoke with the supplier which made me think they were out of stock - so they should have contacted me in the first place.

Ordered candy to be delivered 5 days after order. After 7 days items still not there. Horrible customer service and liars. If candy is not acceptable when it finally gets delivered, I will be cancelling my credit card charge.

Don't use this company. I ordered flowers for a 10:30am funeral service 3 days in advance. They didn't get there until noon as the service was ending. I contacted FromYouFlowers and they said, "Sorry, we'll credit your account $6.37." I paid $42.49. Never again. Ever.

I paid expedited fees to have flowers delivered to my mom on Easter. Not only were they not delivered as promised but also... they never told me that the flowers would not get there on Sat, the day before Easter, or on Sunday Easter day, but not until Monday... the day AFTER the holiday. Had they left me KNOW on Saturday I could have refunded and called a local florist and remedied the situation. It wasn't until I called them that I heard the flowers would come on Monday... They refunded 205 and so what... that doesn't make up for mom being without flowers on Easter... Do not buy from here, and do not believe their expedited or same day delivery! Worst service ever... not to have given me a chance to get flowers there on time! Shame on them.

I wish I had read the reviews before I placed my order, expecting same-day delivery. Imagine my surprise when I found out the flower arrangement had been shipped by UPS from San Marcos, California, to La Conner, Washington. How could it possibly still be nice after being transported that distance by UPS?!! And... my order still hasn't been delivered after four days in transit. I was offered a $10 gift certificate for the inconvenience. In prior experience with other online florists, the company placed the order with a local florist so that FRESH flowers would be delivered. If these flowers are ever delivered, I will just look cheap!

Ordered a sympathy arrangement on Friday to be delivered on Saturday, with the $2.99 extra charge. Get an email saying they were delivered late Saturday--except they weren't! Contacted FromYouFlowers on Sunday. They show that it was delivered but didn't get a signature. They promised to send a fresh bunch on Monday & gave me a 20% refund, as well as the weekend surcharge. If I hadn't followed up, I would have believed they were delivered correctly. And what kind of scumbag accepts sympathy flowers not meant for them on Easter?

My mom is in assisted living. I thought the flowers would be hand delivered to her but instead they were sent UPS. UPS tracking said "Receiver not available" which is a lie because the facility has a receptionist at the front door 24/7. Plus how does a UPS driver deliver a mylar balloon? Stupid and ridiculous. I called tonight to find out where the flowers were and held for 25 minutes before anyone even answered the phone. They told me they would be delivered Monday which is the day after Easter with a 10% discount. I had to argue to get my money back. I'm so disappointed. I was looking forward to making my mother happy.

Order before 12:30 delivery - no delivery. Called 3 times in day. Supervisor called back, said they talked to flower company and they were out for delivery. Still nothing. Called several hours later, was told to wait until 6 pm. Still no delivery. Called From You Flowers and made them call local florist. Supervisors said no one answered and nothing they could do. Worthless company and can’t wait to find out the local florist to blast them as well for lying.

I ordered the Deluxe Pretty Please bouquet for Easter and was highly disappointed with the contents. Additionally, the local florist substituted a pack of Skittles for the $5 Easter balloon that was to be included with the delivery. Arrangement Should have included or equivalent substitutions: Pink Spray Roses, White Daisies, Green Button Spray Chrysanthemums, Purple Monte Cassino Asters, Limonium. Actual deliver only included primarily White Daisies and a few pink roses. Not a colorful easter spring bouquet as expected from the website. I can now see why they have a 1.5 average star rating.

I ordered the peace lily plant for my SO as a sympathy gift. I intentionally picked a plant, something that could be left on her porch, due to work she is generally gone from her house 9 am-9 pm Mon-Sat. It didn’t deliver on promised day so I called the CS line. The CSR did not speak English as a first language, and had a really hard time understanding anything I said.

I placed an order for my daughter's birthday and the floral arrangement was missing balloons that I had paid for. Upon contacting the company, I requested a refund for only the balloons and the company didn't refund the money. I contacted them several times and always got the run-around-to contact my bank. I had contacted my bank and nothing was noted or pending. Very unsatisfied.

Sympathy basket ordered. Confident because only good reviews are revealed. Immediately charged and promptly got a call the order needed substitution. Before agreeing I asked for a picture by text or email of the ornament. Refused. This carried on an entire day by emails and phone calls. I offered 3 solutions. I had picked another florist & arrangement, they could give me a florist to pick an arrangement, or they should allow me to go to another vendor.

My daughter ordered a floral arrangement from this company to go to my wife. We found out about this present from a person living in another section of our city who said their friend received our fruit basket. We called my daughter to let her know and for three days she has tried to get them to send the gift she ordered to the correct address. No success … "They are investigating". I told my daughter to cancel the order, call her credit card company and have the charge reversed. This is the worst experience we have ever had with an online gift company. I'm sorry we couldn't give it a lower rating than 1.

Our friend liked her flowers but when seeing the picture she sent, it was small and not that great for $70.00. Will never order through them again but that's how you learn.

I got the Delightfully Gourmet where the gourmet basket was supposed to have good cheese and the meat was more high priced. I could made this horrible basket myself. It was a joke. It nothing like it shows on the basket. The chocolate was about to expire. I was ashamed of this basket. It made me look like a fool giving my fiancé this expensive basket for him on his birthday. It was just horrible. I can't tell you how much I will never suggest this place to anyone. I will tell them never to order from this place.

Very poor quality. My bouquet did not look like what I ordered. The flowers were small and of poor quality. I called to file a complain and was told my order would be redelivered. It has been five days and it has not been delivered. The note that was sent with the delivery was also of poor quality and had misspelled words. I will never use them again. Do not use.

I am very disappointed with what transpired today. My order was placed two weeks ago. Two weeks. I paid expedited delivery before 12 PM. Today, at 11:45 AM, I noticed the flowers still hadn't been delivered. I called customer service and they told me the flowers were out for delivery and if it did not make it there by 12 PM, I could call back to request a refund for the expedited delivery fee.

I ordered flowers for my mothers birthday and paid the next day delivery fee. I received an email on her birthday stating that they would not have the flowers delivered that day and would refund me the extra delivery charge. Three days later the flowers still had not arrived so I sent another email. FromYouFlowers responded and said that they would have an upgraded arrangement delivered the next day. It never arrived. I requested a refund, which they stated they are issuing; however, they did nothing to solve the problem. So I am still out flowers for my mother.

Horrible experience. 2nd day still waiting on the same day delivery. Contacted them and haven’t done anything. Do not use. It's for my mom's bday and it’s so late. I will never purchase from them again.

4 times ordered. Total mess every time. No English, No understand. New York bulloni. Every florist in Denver hates this company. All have had issues. Talked to florists directly and they will tell you not to deal with this company. Period.

I have placed orders on two different occasions. One for my grandfather's funeral the other for my sister's birthday. Neither arrived on the day I was told that they would arrive and even though I was assured that they would arrive on time. The item I ordered for my grandfather they waited until the last minute to tell me that it was unavailable but assured me that they would replace it with something similar which what they sent was nothing close to what I ordered. And on top of that I had to go back and forth with on the phone for 2 days because each day they told me it would be delivered. It was not until the morning of his funeral. What I ordered for my sister was supposed to be delivered on 4/13/19. I received an email stating that it will be delayed until 4/14/19, it is now 4/15/19 and it has yet to be delivered.

I decided to use FromYouFlowers for my Mom's 88th birthday who lives in another state, I should have called a local flower shop instead. Somehow her $39 Birthday flowers turned out to be $65 because of delivery fees, handling, etc... This price included a Birthday Balloon since I wanted to make it special for my Mom but for some reason they decided to forget the Birthday balloon and just deliver the flowers. FromYouFlowers refunded the $5 for the Balloon but the special occasion already happened so in my opinion they sort of blew it and wasn't as Special as it could have been. I won't use them again.

I ordered flowers for my daughter whose birthday was the same day so I paid extra for the same day delivery. Later in the day they sent an email saying they could not deliver it until the next day so I canceled but by then it was too late to get it done same day. My daughter's surprise was ruined.

I ordered this arrangement for a funeral of a family member that recently passed as I was not able to attend the services. I paid for the upgrade from Regular size to Deluxe size (1 size up). When the arrangement arrived I received a Thank You text with the picture of the arrangement BUT it didn't look anything like the picture. The website says Includes:

This is second chance I have given to them. First time they delivered wrong flowers and it was arrived late night. I ordered again yesterday for another set of one day shipping. I received an email saying that they delivered but flowers not delivered yet. This morning I was asking my GF about flowers. She said not delivered anything. Don't ever use this service. They fake and never stick with their promises.

I had put in a very large order to be delivered next day to a loved one that is dying. In the afternoon saw my emails... they had canceled order due to one name difference in billing and I used my PayPal which paid them! They did refund. The family was on alert for the delivery for that afternoon! So I called another local florist and they are getting the flowers to them. What I found out is the FromYouFlowers is not a florist. They go to other florists to send out. Bottom line do not buy from them!

I place an order of a fruit and snack basket on April 3, 2019 at 6 Am and paid for same day delivery. My 9 years daughter had her FSA test and I wanted to say good luck to her with a cute basket. Around 3 Pm that same day I called to find out when this basket will arrive, they told me they can't deliver it because they don't have it available but they will do it next day. Next day, I waited and waited. Still nothing and when I called them, they told me same thing. I received emails after emails, phone calls after phone from different people who did not even know what is going on with my order. Finally I told them to refund me my $57.97 back which they agreed and send email for confirmation but today it is April 10 and I still did not get my money back.

Ordered flowers for a friend in the hospital; ordered via phone and the rep said the deluxe order would have the same amount of flowers as the photo. What was received was just a few flowers and not what I ordered.

I order a arrangement for my aunt who was in the hospital. My aunt just had a major procedure done and I wanted to send her beautiful flowers. What she got was not worth the 80.00 I was charged. I called the company and requested a refund. They told me they would take the flowers from her hospital room. I told them no, they are not going to walk in the hospital to take her flowers. They offered me 25% off my order, I declined and asked for them to resend them. They stated they don't do refunds. They only give you a refund of a certain percentage of the cost.

My niece had surgery Friday afternoon so I ordered flowers online Friday at 7pm for Saturday delivery and paid the "same day fee". At 5pm Saturday I got an email that said: "Thank you for your recent order. Please accept our sincere apologies for the delay in delivery of your floral gift. Unfortunately, we were unable to complete your delivery on 2019-04-06. We have scheduled your delivery for as soon as possible on 2019-04-08 to ensure your gift arrives and the occasion is not missed. Additionally, if applicable, we have refunded your same day fee to make up for the error." I called and told them that this was unacceptable. If I'd wanted them delivered on Monday I would have selected Monday. After much attempted negotiation they finally agreed to refund the full amount. DO NOT USE THIS COMPANY unless you want to be disappointed.

I ordered a planter on 4/5/2019 to be delivered to my nephew's new Ace Hardware store. They had their grand opening on 4/6/2019 and when I called to see how the day was going and how they liked the office planter I ordered, was told that no planter was delivered. When I called I spoke to a very nice lady who said she was refunding my 2.99 weekend extra delivery fee. I told them if they could not get it there by Monday 4/8/2019 to cancel the order and give me a full refund.

I tried this new unheard of company bc they advertised same day flower delivery and I was placing an order at 2 pm for that day. The company’s website and business model seemed similar to 1800 Flowers or Teleflora (come to realize after the fact the reason why is they ripped off the exact pictures from Teleflora and slightly changed the names of the arrangements). They processed my order and emailed confirmation. I went about my evening plans and discovered later in the night that they emailed saying the delivery would not be delivered Friday, but instead on the following Monday, in their exact words, “So as not to miss the occasion.” Well, the recipient had checked into a hotel for the weekend and would be checking out Monday, so that date didn’t work.

What I ordered, an upgraded premium version, and what I received were nowhere near the same. Disgraceful. I was humiliated in front of our families. About half the number of flowers paid for were received. Happiest Flower MOUND.

Not pleased at all. Ordered flowers 3 days ago to be delivered yesterday. I ordered the mix deluxe and had to call them within an hour of ordering saying to ship to home instead of work. They took down all info and still delivered to work when nobody was there so she got 12 half dead roses. And as much as I paid I don’t see how 12 roses is deluxe mix. So they did send her a new batch but didn’t receive until tonight and now left on porch when it was only 30 degrees out all day and still just 12 half dead roses.

I ordered flowers as a birthday surprise and am extremely disappointed and embarrassed at what was received vs. what I thought I was ordering (see photos). The flowers that were delivered look NOTHING like what I ordered - two roses and three lilies for $53.34. They are cheap and ugly looking. I called customer service and the lack of care was appalling. They offered to refund 25% and redeliver flowers. The refund I received wasn't even the promised 25%! Very disappointed. Would not recommend them.

My son is in California right now spending his 18th birthday with friends. I ordered for him the Chips, Candy & More Gift Basket: $59.99. He received a crappy little basket filled with garbage candy bars. NO picture of what my son actually received was even ON the website. It was thrown together so quickly and wrapped up so poorly. I am so upset! The company offered me a 30% reduction, but I paid much more for the basket I ordered. So NEVER EVER trust this company to provide you with a basket put together by God knows who. Total misrepresentation of what was supposed to be beautiful gift for my son.

Ordered a balloon bouquet for my nephew to be delivered to a hospital. Two days later and still no delivery. The distributor (or whoever is supposed to be delivering) claims "there's no one at the address." Ummm, it's a hospital. I will never, ever order from this mess of a company again. Lost my money and my nephew was disappointed.

I've ordered several Bouquets from this Company with such outstanding results. Beautiful Roses, Mixed flowers, just gorgeous. My last order failed to Wow me! I saw right off the disappoint me in my Wife's eyes. When I saw a picture of it I was so disappointed. Immediately I emailed them and told them of my dissatisfaction. At first they offered a 30% discount. I wrote back and told them that this was my Wife, the one I love that the flowers were sent to. They sent my complaint to Elvira, a Supervisor. She gave me the option of flowers from a different florist or a refund. I told her it was the flowers that were my choice. I took a chance again. It paid off, the New flowers were immediately delivered and the WOW was back in the Flowers. They didn't charge me and I told them they could pick up the other flowers but they didn't. I praise them for their dedication to customer satisfaction. Thank You FromYouFlowers.com.

A tad disappointed. I saw all of the awesome reviews and did not think twice about ordering from here. I ordered a beautiful birthday bouquet and ended up paying nearly $70 which is fine because it would have been worth it. Our team member sent a picture thanking us for the gift when she received it. Service was excellent, but the arrangement looked nothing like the picture. Had more greenery than flowers which is nothing like the picture depicted. Did not use the same flowers as in the picture either. Some of them were wilted. I hate this happened, I dont like leaving less than perfect reviews, but honesty is a must. I will not be ordering from here again. I have pictures of the one she was supposed to get and the one she got.

Please DO NOT USE THIS COMPANY. Flowers were supposed to be sent to my daughter in Chicago for a procedure she was having. I gave explicit instructions... Even had the moron repeat my words back to me. They were supposed to come 2:00 and later. They were also supposed to call me first. Nothing. At 4:00 they said they tried...but no one was home. That is a lie. She was home from 12:00 on. They offered me 30% and have them sent the next day. I said, "No way." I demanded a full refund. I might get in touch with my attorney about this awful cheating company. Do not use fromyouflowers. Ever. Unhappy in Louisville, Ky.

Two arrangements of like size and style were ordered to be delivered on the same day (paid extra charge) to two young girls for a death in the family. Only one arrangement was delivered! When I called to inquire where the other arrangement was, I was told the florist didn't have time to get to it. They had no idea the flowers weren't delivered or why. I was then told possibly tomorrow and they could give me 30% off on my next order! Totally unacceptable. Horrible customer service! Never use this company! Pay the extra couple dollars and be sure your flowers and sentiments are delivered when they are supposed to be.

I used this company for the first time to deliver flowers to my best friend for her birthday. I ordered them on March 31 for April 1 delivery. FYF notified me at 3:00 pm they couldn’t deliver on the 1st. After speaking to a supervisor, I was assured they would refund my money and deliver them first thing this morning. At 1:30 today, they notified me that she is “too remote” so they aren’t sending flowers again today. She lives on a main road less than 2 miles from the state capital of NH!!! Unbelievable they call that remote!!! I’ve sent her flowers before and Edible Arrangements with no issues. Now you “promise" to send flowers by UPS to her tomorrow!!?? Are you serious??? You still haven’t refunded my money, she STILL doesn’t have flowers and you think I trust you to send flowers tomorrow??? Unreliable and unprofessional in every way.

I sent this to my daughter because it was labeled ULTIMATE JUNK FOOD BASKET. She is stuck in a hotel room for 10 days & needed it! I ordered the PREMIUM BASKET (LARGEST) WHAT A JOKE! NEVER ORDER FROM THERE!

I ordered a very pretty stargazer flower with roses and some Happy Anniversary balloons to be sent to my lady at her job. I got the confirmation and thought everything was set. To my surprise, I received an email stating the local florist didn't have the specific flowers I picked so they would send something equivalent, without indicating which type. So I call customer service to explain it would've been nice if I received a phone call to let me know the type of flowers that were being replace and whether or not I could give them my consent. So they said they would UPS the flowers, which seemed sort of impersonal versus a delivery but I said Ok.

I ordered an arrangement for my fiance for same day delivery March 25th 2019. I was charged for same day delivery. I all of a sudden get an email saying I had a new delivery day. The next day the flowers that came were dead and nothing like the arrangement I picked online. Long story short on April first I received another arrangement that wasn't the right one either. I was told that they would fix it that day and I still haven't received my flowers. It became such a headache it went from "awwww honey flowers" to "damn why'd you get me flowers!!?"

I recently purchased flowers for the retirement of a colleague. At the time of purchase the website said I would receive them the next day before noon. I thought this was perfect because they would be delivered to my office for me to present them as a gift at the party. They did not arrive on time because although my name was listed as the purchaser and the recipient, this apparently confused the company and they chose not to deliver until I called them back.

I ordered a floral get-well arrangement on March 26, 2019. to be delivered to my cousins, who were both very ill at the same time. I received a confirmation email; I did not request same-day delivery because it was later in the day when I placed my order online. I received an email from them the next day saying the delivery place they used could not find the address of my cousins, so I responded that I would double-check it with my sister, who gave it to me prior to placing my order. Once I got the correct address, I emailed that to them, and requested that they let me know when the flowers had been delivered.

I ordered a lavender tea cup bouquet for my mother for her birthday to be sent on Sunday. They charged me for the same day and weekend fee then emailed me to tell me it couldn’t be delivered until Monday morning then when it was delivered it wasn’t what I ordered. It was an UGLY smile face cup with flowers in it. When I called they contacted the florist and they told they they didn’t have what I ordered so they did the best they could. When I asked why they didn’t contact me before they delivered something I didn’t ordered she said, "I don’t know. We can offer you a 25% discount for the mistake and I apologize," but that don’t fix the problem. They need to get their company together and get orders right before they charge someone almost 60 dollars and deliver some you can buy at the Dollar Tree.

I ordered fromyouflowers.com for the first time on March 7, 2019. I paid extra to have the arrangement delivered on March 8, 2019. I am writing this review after no short of SEVEN CALLS to this company. It is APRIL 1, 2019 and my order has STILL NOT BEEN DELIVERED! They continue to promise me that it will be delivered and that I will get a personal callback to confirm delivered. I've been promised a callback THREE times and not once had I received one. When you depend on a company particularly when you are sending something to a loved one who is ill, this is unacceptable. I've been offered a $15 gift certificate on a future order for my trouble. I will NEVER order from this company again and urge anyone to look elsewhere for your flower needs.

I ordered a deluxe bouquet of flowers from this company for my granddaughter. When the bouquet arrived it looked nothing like that which was pictured. It had 5 roses, a few mums and A touch of freesia. The lilies were missing and another flowered pictured that I do not know the name of. It looked like a bouquet I could have purchased on the street for $10. I contacted customer service and they offered me a 20% refund or redelivery. I choose redelivery. They have now scheduled redelivery 2 times and no one has shown up. I called them again to speak to a supervisor and was kept on hold for 30 minutes and finally just hung up. Having a flowers delivered by them can prove to be extremely disappointing or embarrassing. They are not a dependable company.

Just wanted to share my experience since I saw all the bad reviews. Once my wife got her anniversary flowers (did not really match the photo) and no balloon. Within about 5 minutes of sending e-mail issue was resolved with a personal phone call to myself from Robyin ** to resolve the issue. The next day my wife received a new flower bouquet that matched the photo from the website with the balloon. I will definitely use them again, they obviously stand by their service and resolve issues accordingly. I know many just take the time to post bad reviews, so I felt that the service I received deserved a 5* review.

I ordered flowers for my girlfriend on 03/26/19 and paid a same day delivery fee as well. It was worth 50 dollars and they did not deliver my package. I spoke with my girlfriend and she said she didn't receive her package and that none of her neighbors saw the bouquet that she was supposed to receive delivered. I have been waiting for a "florist" to contact the company to confirm a non delivery but I believe that I have been deceived. I have requested a refund on multiple occasions and yet I am still receiving a run around. I will personally make sure that no one orders from this scam of a website. I suggest that you all do the same.

I normally am not one to complain, but seeing as these were both over 40 each, I wanted to say something. I order (2) bouquets of anniversary balloons. The balloons were super low quality and the ribbons holding them were frayed. A few of them weren’t even full of helium. I also got a birthday balloon in my anniversary bundle of balloons. It bums me out that I spent over 80$ on droopy and ratty balloons. They were extremely unhelpful - I don’t want a refund, but I believe they should acknowledge they messed up. ???‍♀️

My Mistake - I didn't go through these reviews before placing an order with these guys as I was desperate to send her a gift on the same day. The address I gave first was wrong though I had shared her contact number to confirm before delivery. Not just that they didn't deliver the gift on same day, they also wrongly claimed that she received it the next day. My friend took the pain to go to her old address only to find that no one delivered anything there. After 3 days of chasing them on live chat (I was in another country), my friend received a fruit basket from them. The basket was wrapped beautifully but whatever was in it, didn't come anywhere close to what I ordered. My order was "Perfectly Decadent" and not to mention I was perfectly fooled.

Ordered flowers on 3/12/19 for my daughter's birthday and delivery on 3/28/19. Paid extra for early delivery. It is 3:00 pm. No flowers. Called company, got my early delivery fee refunded. They are not able to get ahold of the company that they contracted the flowers through. She is off work in 1 hour. If no flowers by then, I will request a full refund....stay tuned...

I ordered the flowers online. Thought it would be a great surprise for my mom. But after 2 days of hearing nothing, I had to tell her what the surprise was to see if she had got it. I call back to track the order and they tell me it'll be delivered the next day. The next day I get an email from the company saying that the delivery driver left the flowers with my mom's neighbor because she wasn't home 2 days prior. Who does that? Not even knowing if the neighbor knew my mom. So needless to say I called for a refund. They can't refund it and ask me why the neighbors didn't give my mom her flowers? Well because the neighbors just got a 50$ bouquet of flowers for free...that's why. They couldn't refund so since my mom has to work today, they have to send it to me. My first time ordering from them...and I will never order from here again.

I went with this flower place because I have used in the past all the other flower places and they were horrible - so I tried this place. So the first thing I do is order a bouquet of flowers for myself to make sure they are beautiful before I send them to a good friend or family member because I have learned my lesson how they change the orders on you. This flower place is awesome. The flowers I ordered myself were beautiful. Then I ordered for my close friend for her birthday in a birthday cake shape of flowers. She said they were so beautiful. She could not believe what a good job the flower shop did, then I placed another order for my other friend for fall and she sent me the picture. It was horrible.

I ordered a candy basket for my granddaughter's birthday at least a week early and scheduled it to arrive on her birthday. The morning of her birthday, I received an email stating it would not arrive that day and would have to be rescheduled. They said it was not their fault...it was UPS's fault. Ridiculous! I might have another review about the quality of the items when, or should I say IF, they get delivered. Do not use this company. Stick with 1800 Florist!

I recently ordered the Deluxe Sweet Carnations for my mother's birthday. My mom was very happy to see them. But, when I went to visit her I saw the flowers that she received. They looked nothing like what was on the website. There were only a dozen carnations. I spent $50.00 on ONLY 12 flowers!! I then called their customer service. The lady that I spoke to did not seem to care about my concern. I even left a bad review on the website. I just went back to the site to look at my review. They have taken it down. Please do not purchase anything from there. It is not worth it. I normally do not leave reviews. But, they just really hit a nerve.

I ordered flowers for Valentine's Day well ahead of time. They didn't arrive. I called up the company (Fromyouflowers) and they apologized and said that they would upgrade and promised to have them delivered next day. That delivery never came either. I had purchased through them several times before this and had often experienced add-on items like balloons or chocolates missing - but had never experienced the actual bouquet. MIA. Needless to say I won't be coming back for my next order.

I paid over $200 for 50 roses. The picture says everything else that needs saying. But I will go ahead and say that I will never again use this company. It was embarrassing when my girl received these in front of her friends.

I ordered two bouquets to be sent to two different people. The flowers arrived promptly the next day but the bouquets were NOTHING like they were pictured on the website. I understand substitutions have to be made sometimes, but these were totally different flowers not even in the same color scheme. The bouquets looked really cheap too -- just a few random flowers thrown together with some green filler. Very disappointed. I reached out to them hoping they would honor their 100% customer satisfaction guarantee, but they would only refund $27 of the $125 I spent on the two bouquets and the responses I received were obviously auto-replies. Don't use this company. Poor quality product and they do not care.

Pissed off. No one order flowers ever from Fromyouflowers.com. Ordered yesterday morning, gave me the option to have my flowers delivered today on my anniversary and I have been up since 9am waiting for them to be delivered. Just called them and they told me when I ordered no local florists were open to accept the order and they would be delivered tomorrow instead. Well I went off. I told them if they couldn't deliver on the date why did they offer the date to be delivered.

Was told in the evening of the requested delivery that no info is available from the "local florist" and as soon as they heard back, they would contact me. When I requested to get an update by tomorrow, the customer service agent became rude and hang up on the phone on me! So far no flowers, no update, no scheduled delivery date just a request for the recipient's phone number so they can call her to ruin the surprise. Can't wait for this to end... Customer service at it's worst.

For the 2nd time this company has not delivered as promised. The 1st being flowers for a friend and now my sister's birthday basket which was not delivered on her birthday and was delivered 2 days later. We were promised an upgrade which was a pretty crappy basket of candy for the money we paid. We have made 3 calls to flowers from you and still have gotten no satisfaction. DO NOT EVER USE THIS COMPANY!! YOU WILL NOT GET WHAT YOU ORDER NOR WILL IT BE DELIVERED ON DAY REQUESTED!!

This company is awful. My bill was 63.00 total for bouquet of flowers and balloon. The initial cost was 29.99. All of f the unknown add ons were ridiculous. I wish I could add a picture of the JOKE that was sent to my friend. I’m totally embarrassed!!!! A third grader could have done a better job. Please do NOT use this company if you want quality service.

I ordered a dozen colored roses on Wednesday night (3/20) and they were delivered on my desired date (Friday 3/22) at 3:30 pm CST no problem!! My friend absolutely LOVES them and has been gushing about how beautiful they are and how it was a great surprise! I was a little worried after seeing the reviews, but my experience was great and the prices were almost half of any other flower delivery company! I am very happy with From You Flowers.

I ordered a plant to be delivered to a funeral home. The plant was never delivered. They called three times the day before the arrangement was to be delivered to confirm the location. I said all three times to take it to the funeral home. The apparently is not the usual way they do things but this is what I wanted done. I called the funeral home and told them that the flower would be coming to them and not the church. They said ok because the service was far away. The flower should have been delivered Wednesday.

I went online this morning and ordered a single red rose for my girlfriend. I paid the extra $4.99 for delivery within 4 hours. It's been 4.5 hours and still no delivery. This is absolutely the worst online florist company I've ever dealt with but I will never deal with them again. I will give my future business to FTD, at least they are dependable. If you ever want to order flowers online, do yourself a huge favor and avoid this company altogether.

I ordered birthday flowers for my sister-in-law who lives in Great Neck Long Island 2 days prior the event. Flowers had been delivered to wrong address. Very disappointing. She got those flowers only next day afternoon. I wanted to surprise her with flowers but everything turned into nightmare by calling back and forth from Fromyouflowers to recipient to verify info. Awful service. When I call company with complaint and requested discount for inconvenience, they sent me $10 gift certificate. I would never again would use this Fromyouflowers website.

I ordered my sister flowers and a balloon for her birthday. To start it off I paid the extra 4.99 for the guarantee they would be there before noon, hah that did not happen. I also paid 5 dollars for a birthday balloon, that was not delivered. And when she sent me the photo of the arrangement I was livid. I paid 80 dollars and some change and I wouldn’t have paid 5$ for what she got. It look so nothing like the picture and I also ordered the premium flower so it was full. I just can’t believe my eyes. I’m 2000 miles away so not much I can do but make a phone call. The 1800 number tells me they are so sorry and they will deliver new flowers tomorrow (wtf). Tomorrow is not her bday!!! Omg I’m so upset. Never again. I told him if the flowers don’t look identical to the photo or at least close I want my money back!!! Never again!

I recently placed an order online for a garden basket with fresh cut flowers. The basket I received was not at all the quality I expected. I emailed FYF with my complaint and by noon the next day a basket more of what I expected was delivered. Although my experience wasn't what I expected I appreciate the effort that was made to correct the problem quickly. I would use this service again because they came through on the 100% guarantee.

Horrible Company. I order purple flowers for my sister and she received pink flowers. I would never ever order anything from this company. Customer service suck. She tried to offer me a 15 dollar certificate and I told her to go shove it up her ** and that I wanted them to resend what I order.

Our company ordered an arrangement to be delivered the day after a coworker's child was born. They never received them. This order was for March 14th, it is now March 20th and no one has let us know the order was not delivered. When I called I got every excuse under the sun. I actually thought about checking with my coworker when I responded to an email with a new customer credit and ordered my mother Just Because flowers. After looking them up, I called and cancelled that order 15 minutes later. They told me the order was already processed and scheduled for delivery. I in turn let her know, "I had just placed the order and there was absolutely no way humanly possible for it to be ready, cancel the order now!" She did, let's see how long it takes to refund. DO NOT FOR ANY REASON USE THIS SITE FOR FLOWERS! It is nothing but a scam!

I have had the worst experience with this online website. Went through the process and made an order, paid extra to have it expedited the next morning, used the "pay through Amazon Pay" option, received confirmation from Amazon Pay that the charge was completed and successful. My family member did not receive the delivery so I called From You Flowers. The phone representative as well as a manager went on to tell me they have no record of my order and it never went through. So you it went through enough to charge my account and get confirmation through Amazon? I was then told to reach out to Amazon Pay and cancel my order. Such a disaster and uncalled for. Will absolutely never utilize this website again.

If I could give this company 0 stars I would. I ordered flowers and paid nearly $80. What I expected was an actual bouquet of irises. What the recipient received was a box of sticks. LITERALLY. I emailed them to say that for $80 a more sufficient-looking vase of flowers should have been sent. Instead, I was told by the recipient that she received a "vase of sticks." How embarrassing! When I emailed the company I was offered a $15 gift certificate for future use. Let me assure you, I will NEVER be ordering from this company again. I paid a premium for a sub-par product and a very poor and unsatisfactory customer service experience. Read these reviews before you purchase from this company!

I ordered flowers to be sent to my cousin in the US. I was ordering from the UK. They accepted my order, sent me tracking information and the whole day it said ‘Waiting for Delivery’. This morning I have contacted them to ask why the flowers were not delivered and they said they couldn’t find a florist but they didn’t bother to contact me to let me know. I have asked for a refund. What poor service. Wish I had read these reviews first. I could have used another company!

I ordered flowers for my daughter’s funeral and my husband ordered some for me as well. Thankfully the ones to me arrived the day before the funeral. They arrived dead! This was the most depressing thing to receive. I lost my only child and I was sent dead flowers? What a cruel thing to do. I am waiting to see what they will bring next. I was offered a replacement arrangement from the same florist. There are many florist shops in our city, yet they only used a place 45 minutes away. I canceled the order for the funeral and went out to purchase them by ourselves. This is a terrible milestone for any parent to go through. You look for help getting you past this part of everything, disappointment is not what you need.

Please, Please, Please for your own satisfaction DO NOT order flowers from the florist Fromyouflowers.com. I will provide pictures of what I ordered from the web page and the horrible piece my daughter received. My 12 your old granddaughter could have done better. Needless to say how disappointed I was when my daughter sent me the picture of what she received, and I sent her a picture of what I ordered.