fromyouflowers.com Reviews

Terrible service! They didn’t deliver the flowers when they were supposed to. When I contacted them they assured me flowers had been delivered. After they investigated and found they hadn’t been, they just sent me a message saying flowers would be delivered two days later! I asked for a full refund, but they only refunded $3.26! Very unprofessional!! Beware of this company!!!

Literally a scam. We ordered a bouquet that cost around $50 and received about 5 sad, immature stems with 90% buds that will never open. A few flowers like that would have cost $5 at the grocery store. The bouquet we received is nothing like what we ordered, not even the same type of flowers. They are pulling a total bait and switch. What a huge disappointment from this company! Save your money and do not be scammed by this place!!!

Horrible experience!! Don't do business with them!!! I ordered same day delivery which supposed to be delivered within 4 hours for birthday gift but flowers NEVER showed up and they didn't call or anything! They didn't want to refund my money and they were RUDE on the phone!! They wanted to refund expedite service fee for 4$. I said, "No, refund me service fee that I was charged for which $14.99 because I didn't get ANY service." Then they were extremely rude to me! I demanded FULL refund at the end of convo and it's still pending. I'm nervous if I'll get my money back because they are so UNPROFESSIONAL!!! I paid 70$ for flowers and they totally ruined the birthday!!! NEVER do business with them AGAIN!!!!

I ordered 4 days in advance to ensure on-time delivery for a special birthday. They were not delivered. I contacted customer service and they offered apology with offer to upgrade the bouquet and deliver the next day. I agreed. Again, no delivery was made. I complained and was given an apology and an offer to deliver 3 days after the birthday. I cancelled the order and got refund. Still not satisfied, I complained. I was offered a complimentary bouquet with apology sent to the recipient due to their "inexcusable errors" (their words). I accepted. AND AGAIN NO DELIVERY WAS MADE! RIDICULOUS WAY TO RUN A BUSINESS. I understand others have had good service. Perhaps it was due to fault of local florist... but it is their responsibility to have florists be accountable.

I ordered from FYF on Monday morning for my girlfriend who was having a bad day. I paid for expedited delivery to guarantee they would arrive before noon. I got an email at 4:55 pm stating flowers had been delivered. She told me she never received any flowers. I called FYF and they said they would refund my money and have a premium arrangement of same color scheme delivered the next day. On Friday at 2:30 pm I received a call the flowers were delivered. They are not the same color scheme but hey at least she received flowers 5 days later after she has recovered from her bad day. Kinda defeated the purpose of flowers to make someone feel better... I will never use FYF again. Think twice about this service... Good day all.

I had some bad experiences with this company. Or with a florist they use. I had paid for morning delivery and that did not happen. Then it was not looking like my Aunt was going to get her flowers at all on her birthday. Her flowers finally did come, just before 5. The company From You Flowers actually reached out to me by phone just now, to tell me they were going to refund half of the purchase price for these flowers. I think that's very reasonable because it's not their fault that the florist in my Aunt's town didn't fulfill their obligations. The fact that From You Flowers stepped up to refund half of my purchase price shows good faith.

I recently purchased a premium arrangement as a retirement gift to a friend. The flowers in the picture that I ordered and what was delivered looked nothing alike. I complained and was refunded 11 on a 100 order. Highly disappointed.

The name is a hook to make you believe that your loved ones are getting flowers from you. The only catch is it will never arrive. When you call asking why it never arrived they said the deliver tried to deliver but no one was home. Then they sent another email stating delivery scheduled with no clarifying info. You call back again and they say it will be there the next day. Lie after lie. This company, let me correct that, this farce is designed to take your money and give you nothing in return. They have no integrity, save yourself the aggravation.

I placed an order and paid the outrageous fees and same day delivery fee for the recipient to not get it. Reached out for help and was laughed and refused via email. Offered zero solutions. Called and hung up multiple times. Placed a new order for my recipient and did an online chat to verify address and delivery. 4+ hours later they've taken my money twice and told me they won't deliver my orders and on essence blacklisted me for opening a case with PayPal after the refusal to help with the first order. To date no refunds have been received. Please proceed with caution. Don't get played like I did.

This site promises same day delivery. I ordered for the following day (24hours advance) and asked to have Flowers sent to my wife for her birthday, by noon because she gets off at 2pm. I paid extra to make sure they would be there on time. At 1pm the day of delivery, still no flowers and the customer service people started asking for my home address, so they could send the flowers to our home. That was the deal, that's not what I paid over $100 for either. For half that price I could've went to a local flower shop and just brought the flowers home.

Ordered a Deluxe arrangement for delivery. Was delivered on time but much smaller than shown. Very disappointed! Contacted customer service, quick response but partial refund was not nearly enough for the sparse flowers. Will not be ordering from them again.

I placed an order on early Friday morning, to be delivered same day after 4pm. I received an email that my delivery was pushed back till Saturday. On Saturday came order was not fulfilled. I have been emailing the customer service since Saturday come. They said they would upgrade my order and send an apology note. Come Sunday still my order was not delivered and I received a 3 dollar refund. However the delivery fee was 14.99. Taxes were 3 dollars. Why do they refund me tax fees? Come Monday and still no order has been fulfilled.

A SAD clump of flowers that are not close to what I ordered. Just appears to be leftover flowers thrown in a vase. The hydrangea is even wilted. I could have gotten a better arrangement from a grocery store. I am embarrassed to have that sent to my family!! BEWARE of the quality from this company!!

Ordered a flower cake for delivery on Fri, Jan. 8th, 2021 for my granddaughter's 26th birthday and they were never delivered! Contacted You Flowers the same day and they assured me the flowers would be delivered! They were not and they could not reach the florist! They again were not delivered on Jan. 9th, call You Flowers and was assured the flowers would be delivered! Never delivered and You Flowers could not reach the florist! The flower cake was ordered on Thurs., Jan. 7th!

Not only did I pay extra for the Deluxe version of an arrangement, I paid extra for delivery before noon the following day. It was not delivered until 6:30 pm and the arrangement looked nothing like what was shown on the website (not even for the basic version!). Very few flowers and did not have the varieties as pictured on the website. Very, very disappointed and will never be ordering from this company again! I could have gone to a grocery store and picked up the few flowers myself and saved a lot of money... and chosen a vase that more closely resembled what was pictured! A total waste of money!

I placed an order for Sympathy flowers for a very dear friend. A customer service rep called me 1 hour after the Wake started to inform me they could not deliver the flowers. I had to speak with 3 people before they let me speak to a Supervisor. This supervisor told me a refund would be issued and also a complimentary basket would be delivered the next morning before the funeral. The refund was given but the flowers again weren’t delivered. I then called them the next day and spoke with the Supervisor’s boss who promised a gift basket to the family To be delivered yesterday. This delivery was never made. I have spent an hour and a half this afternoon trying to get through to a supervisor to find out what went wrong. I keep getting disconnected and getting the runaround. Please save your money. Do not water from these people.

I decided to order flowers for my daughter because she has never received flowers and it was such a super special occasion. The flowers were part of a gender reveal party that I was having for her and her baby. I got an email saying that they were not going to be delivered on that date but they would be delivered two days later but they refunded me $3. When I called they said that they would upgrade my bouquet but I got the largest one. They said they would add more flowers to make it Fuller. Of course these flowers were a surprise but this company emailed her on the 2nd to tell her how to take care of her flowers but she has not received them yet. So now they've ruined the surprise as well.

This is the worst company EVER! I ordered a holiday floral centerpiece for a good friend in MD. Ordered this on 12/20. I received literally every other day a note from this company stating.. "Oh sorry, we couldn't deliver your order...we'll deliver the next day... please accept our apologies etc..." Mind you it's now 1/3. Have they been delivered? Nope! 15 Fricken Days! You think after waiting this long they would send it for free. So disgusted with this company and their lack of getting this done. Will NEVER use them again.

I previously shared that after 2 attempts, the floral arrangement I ordered had not been delivered to the recipient. After the 1st attempt, FromYouFlowers agreed to upgrade my order for no additional charge and to give me a 20% discount. Which they did. However after it wasn't delivered the 2nd time, I told them to refund my payment in total and to cancel the order. They did that, BUT, here's the surprise. They went ahead and delivered the flowers (albeit 7 days after the original delivery date) and the recipient was very pleased with the bouquet of roses that she received. In summary, I guess this company promotes "Satisfaction Guaranteed." Thank you.

I ordered a premium flower arrangement for my daughter in-law's birthday. It looked like something from the Dollar Store. I have never been so disappointed in a flower arrangement, it looked small and cheap, certainly not a premium product. I will never order from this company again. A $75 + order looked like a $17.50 order. Sad.

On 12/25/2020 I ordered flowers for my mother-in-law’s 85th birthday. My mother-in-law lives in a memory care unit, and no one has been allowed an in person visit since the start of the Covid 19 pandemic. I paid the extra money to ensure that the flowers were delivered by noon on 12/28. When we had our weekly FaceTime on 12/28, the facility’s social worker informed us that no flowers had been delivered.

Ordered flowers for my daughter which needed to be delivered by a certain time. This site advertised flowers could be delivered before 12:00 pm the next day (so I paid the extra money). Flowers should have arrived before she went to work at 4:00 pm. But the flowers did not arrive until after 6:00pm. If you want on time delivery do not choose this company. For my inconvenience they gave me a 30 day credit (the amount they charged for before 12:00 delivery) towards another purchase. If you need your flowers delivered by a certain time please choose another company, this is not the one to use. They received 2 stars because the flowers were beautiful, but beautiful flowers which can not be delivered on time is not good business.

My mother used From You Flowers to order a bouquet for me for Christmas. She was notified that the flowers were delivered on Dec 23rd. When she asked on Christmas Day how I liked them, I told her no flowers had been delivered. She called them at least 3 times regarding this problem. They notified her today (Dec 28) that the flowers had just been delivered. We have been home all day, and no flower delivery has come! If you actually want your recipient to receive the flowers, use someone else!

Delivery was 5 days late! Bouquet was nothing like what my Husband ordered. Husband spent over $100, looks like a $20 bouquet of Carnations. Typical "bait and switch". Emailed company regarding this, with no response. Very disappointing!

I placed an online order for a flower arrangement I picked out from a picture online. First of all, for a whole host of reasons, the arrangement my sister received was not even close. The florist they deal with in Madison AL delivered what I think was an arrangement they already had in their store. I ordered a tall arrangement with some whispy evergreen, a few red berries and pine cones and a red ribbon. She got a short stubby arrangement with ugly bright red berries, ugly gold glitter ornaments and no ribbon and no balloon that I paid for. They tried to give me a coupon and $5.00 back for the balloon. First of all, I would never use them again so the coupon would be worthless. I told them I wanted all my money back. She refused, but gave me 30% off and my $5.00 back for the balloon, so for $75.00 order, I got $21.00 back. They told me they would contact the florist about the complaint. I am quite sure that will not happen.

I ordered from FromYouFlowers well in advance to get it my order right and on time. I paid extra for morning delivery until 12pm. I called them very shortly after they did not show up. They looked me up in the system and saw that they were passed the time and without asking they gave me my money back for the early delivery that did not happen. They could not tell me when it would arrive and said that they have many orders out. They arrived finally around 5pm or so, and as we were about the leave. The lady told my wife, "Happy birthday." I said, "Wow for real, it's for her, our ten-year anniversary." The balloons said, “You are special” and “Wish you the best” instead of “Happy Anniversary”. I will not used them again. They messed everything up. I would tell everyone do not use this company and go with someone else.

I have ordered from this company numerous times over several years and have a few complaints. 1. Pricing is not transparent. Orders end up costing considerably more than advertised after junk fees are added, and they are always added at the end just before you press to confirm the order. 2. Flower arrangements oftentimes will be something other than what you ordered, and the company substitutes cheaper flowers than the more expensive ones you paid for. Case in point: I ordered an arrangement for my sister with roses and lilies but she received carnations and evergreens instead, and it arrived a day late.

I ordered flowers to be delivered on Tuesday for a friends who had just lost her father. I wanted it for the memorial. I received an email the flowers were delivered but they were not. I called on Wednesday and the customer service agent said the florist told her the flowers were in three truck and would be delivered today. They were not. No one is able to give me an answer as to when they will actually be delivered and I am asking for my money back. $100 spent and a terrible experience. I do NOT recommend.

I purchased flowers for our Christmas Eve dinner. It’s 9 PM the 23rd. The flowers were supposed to be delivered between 9 to 6. I have called 3 times today. The second time I called at 7 PM and they said it would be here by 8. I called at 9 and now they said tomorrow. I’d recommend a local company or more reputable experienced floral company. Save yourself a headache.

So I order Christmas look of flowers for $45.00 because I live in the middle of nowhere. I didn’t have a large selection to choose from and the only one that looks good was the one for $45 and they didn’t have a picture because they chose how to decorate it but it did say Christmas. I had no idea what it would look like. But for $45.00 they sent me a couple of roses, 1 red.. Some of the roses are already turning brown. It was horrible.. They scam me because this is definitely not worth $45. I could’ve went to Walmart and bought nicer roses with a Christmas book for $20. I will never order from them again.

PLEASE do NOT order any flowers from FromYouFlowers!! I am trying to save you so much trouble by writing this review & if you need more information just go to BBB website & read all of the complaints for this company. I honestly do not understand how they are still in business. The pictures of the floral arrangements on their website are absolutely beautiful but what will be delivered will look nothing like the pictures!!!

Purchased some flowers for my sister that were to be delivered on Saturday, Dec 19th (her birthday). I ordered them Thursday, the 17th. I awaited a delivery confirmation Saturday and finally received one around 6:22PM. Email from From You Flowers said that they were delivered. I called my sister, excitedly, just to be informed that they were not delivered. I called the company (on the 19th) and was told again that they were delivered. I informed them that this was not the case and they said they would "get back to me". On the 20th, they called me back with the same comments. It was delivered.

Wrong arrangement was delivered and it was horrible. It looked like a bouquet of weeds. They only offered a 30% refund. I wanted the correct arrangement delivered. Received an email that it would be delivered on Dec 18 with free upgrade. It was never received. I call and get a supervisor who is not helpful at all. Keeps yelling at me that the soonest they can redeliver is next week. This is not acceptable. Their customer service is horrible, they do not try to please you as a customer and have no desire to. Don’t order from this company. You will be disappointment and waste your money and time.

My mother ordered flowers for me on 4th November for delivery on 23rd for Thanksgiving! My mother received 2 emails the flowers had been delivered but they did not arrive so I called them the following day (Friday)...I was told they would contact a new supplier and I would get them on Monday. I was also told due to the inconvenience the bouquet would be “upgraded” to a large bouquet and my Mum would get partial refund... the order cost $75. My mother wasn’t happy but I said, "Let’s see what happens on Monday." The flowers actually arrived on Saturday but they certainly didn’t look “large” and a day later my mother received a $4 refund!! My mum eventually sent me the original order email and the flowers I should have received did not look anything like what she ordered... it wasn’t even the size she paid for let alone upgraded! And it did not include a balloon that was also ordered and paid for.

I ordered the 'Christmas Spirit Bouquet'; the largest arrangement available at $59.99 and expected this a beautiful and big arrangement; what my 100 year old mother received wasn't even close to their smallest bouquet offered at about $20.00 cheaper! I wish I could include pictures so you can see the difference because it is astounding! Needless to say I will NEVER use this company ever again.

For the last 3 years I ordered a Christmas Thomas Kinkade Centerpiece for my sister for Christmas. The centerpiece comes with a collectable/keepsake. Fromyouflowers has sent her the same centerpiece every year, instead of the centerpiece I ordered. This year was suppose to be the Heroes edition. When I contacted their customer service, their response was they have the right to substitute the product. I will not being business with them anymore.

The arrangement on the website is not accurate. Compare the attached pictures. I was very careful to read the description before I ordered as well. I called customer service and they are going to have the same florist deliver a new arrangement. But they didn't say when.

I ordered from this company flowers for my wife. It was our FIRST ANNIVERSARY, I wanted something special and surprise her, because I wasn’t there, that day, next to her. I chose bucket and was charged extra for weekend delivery, also picked some sweets, I thought that she would love that with coffee... But sadly, the day came, flowers were delivered day after, plus they forgot chocolate... Thank you for the greatest service, especially on those days that you have to rely on someone.

I ordered 5 arrangements. All with same day delivery. Two looked like the pictures online. The 3rd was a deluxe centerpiece with red candles. It arrived no candles, in a round basket and small. Another arrangement was nothing like the picture. A lot of money spent for poor quality flowers.

I paid extra to get the top of the line arrangement for my 80 year old Mother who just lost her precious cat of 18 years! There were three options as far as size of the arrangement. I ordered the largest one they had. Expecting it to be what it looked like in the pictures/details and it did not. My Mom was happy to get it but when she took a picture and sent me it I was embarrassed!!!! I should feel proud that I’m sending flowers and they would help a bit in her grieving process. Not only that...I spent a fortune for an I adequate floral arrangement and not at all what I thought I paid for!! Never again using this company. Waste of your time!!

I want to addend my original complaint from Nov. I did receive full reimbursement from the flower company fromyouflowers.com. Originally they were only reimbursing me a portion of the order price, but now they have reimbursed me fully.

I paid $100+ for flowers to my wife on our anniversary with Premium option. They delivered it late in spite on I extra paid for delivery guarantees, roses (as turned out only 10 for $100) dried and semi-dead, 5 cent cheap baloons. I was so ashamed. I wouldn't pay even $10 for that... Don't even think about orders there.

I have used this company before and it was good, but this time awful, my arrangement for my best friend's funeral was NOTHING like the picture, had dead branches, flowers drooping, very small, looked like a 5 yr old did them, and when I emailed them with pictures they refunded me $11.99, which was less than their service fee, special events can not be done over especially a funeral, I was embarrassed by my flowers. If I could have taken the card off so no one knew they was from me I would have. They didn't get delivered until almost end of the day after viewing, but they were at the funeral. I will not use again nor recommend. The first picture is what I ordered. The rest is what I got.

My bestfriend is going through a really rough time and she loves Christmas. Yesterday (12/9/2020) I ordered her the Snow Capped Christmas Tree along with a Thinking of You balloon. I set the delivery for the next day (Today - 12/10/2020). She just received her tree and sent me a picture, thanking me for it. Although she is happy and thinks it is pretty, it looks nothing like the picture and it isn't snow capped at all, which was a little disappointing. I asked her if she received the balloon and she said there was no balloon, only the note and the tree. Wouldn't use this company again.

I ordered some flowers. They sent me something that looked nothing like my order. I paid $57 and asked for a refund. They said they refunded me 30%. A whole week went by and still no refund. So I contacted them and they told me I would get a $20 refund. So three days later I get a $7.70 refund. I will never ever use this company again. It’s the biggest ripoff and they will lie to your face. BEWARE. DO NOT BUY FROM THEM????

Stay away from this company if you want to avoid being ripped off! I live in Sweden with family in the US and thought this would be a good way to go...but no. My order has still not arrived after 7 days. Customer Service say they are waiting for confirmation from their Vendor that delivery didn't arrive? Basically they didn't believe me. Asked for them to send new order and they simply stopped answering my mails. I still have not received a credit. Tried writing again but now they are just ignoring my mails. Best thing to do is go with a local florist by searching in the specific town and country and typing in 'flowers', Most deliver and are glad to get your business.

I ordered a month ago a funeral arrangement and was disappointed at the appearance of the flowers. I contacted Customer Service which responded right away and gave me a 10%refund which I was not inquiring about. I proceeded to give them a 2nd chance and ordered flowers for a birthday and again failed to meet my satisfaction. The flower arrangements are nice, however do not match the pictures at all. I will not use their services again.

I ordered a rose and lily sympathy arrangement and it resembled a plant with two dead flowers. It was intended to lift my grandmothers spirit and did the opposite. Her expressions were those of the flowers, wilted and down.

Ordered flowers Saturday to be delivered Sunday. Advertisement showed same-day delivery. All day Sunday I was checking to assure they were going to be delivered. Got complete runaround!! Finally they said that wasn't available for same-day delivery. The advertisement clearly showed it. I took a picture of the ad. Then they said there was an item that was the same. It just didn't have a balloon. I told them, "Fine" and they said it did not include a glass jar. They just came raw flowers. I'd have to pay $6.60 for the jar. I said, "That is total bait and switch. You advertise you have something and you don't then you give me something identical without a balloon but it doesn't have a jar and I have to pay for that." My heart was broken. My sister didn't receive flowers on her 70th birthday. Never ever do business with this company. They will give you the runaround.

The products advertised are not delivered. The services are bad and products are the worst. They take your money and do not deliver the products. Instead they gather sticks or weeds from the side of the road and deliver that instead of products they advertise. All calls to complain are sent to India and they lie about making good or that they will give you a credit. They are frauds. Stay away and do not not use their services or products. Worse service and products in the world.

While they missed the boat for delivery on my Mom's birthday in a very difficult year for her as a senior citizen isolated due to Covid. They did however deliver the flowers a day later - which happened to be Thanksgiving day. Fromyouflowers says they will refund my money as well. It takes a few business days for that to reconcile so we'll see.

Just be careful with your order. I sent a bouquet of flowers to my sister for her anniversary. They send me a confirmation of delivery which was not true. I call my sister asking if she received it and she said no. I contact the company and they said that it was delivered since 4 pm lol. When I call before they said on an email that the delivery was after 6 which I believe it was super late and on top of that they never sent the bouquet that I purchased. The owner of the florist said that they could do any arrangement as long as they have the roses. They ruined my surprise. The delivery was made at 8 pm. Almost by the end of the day. My recondition don’t used this website to sent any flowers. it is a waste of time and your surprise will be ruined like my

I paid to have flowers sent to a friend in another state. The flowers I sent were not cheap. I received an email that the flowers had been delivered. However I came to find out when speaking to my friend that they were never delivered. This was extremely disappointing to hear they took my money and didn't even bother to deliver anything. Keep y I'll urge money, this company will scam you and take your money. I will not waste my money with the company again and do NOT recommend them.

I have ordered flowers from here a dozen times; each time I felt regret having done so. More often than not, the recipients end up receiving almost completely different flowers than the ones I ordered. Furthermore, they lure you in with a lot of sales % but at the end of the ordering process, it's another $15 for the delivery and an additional $5 if you want your order to be delivered during the first half of the day. Otherwise, your flowers usually end up getting delivered close to 5 pm - lopsided and wilted. Even if you'd go for the least expensive bouquet, you would still end up paying at around $65 - $72. In short, I would suggest that you spend a little more money with other florists and know that the recipient will really be happy with the flowers you sent. With FromYouFlowers, I ended up feeling very embarrassed.

Ordered something from a distance and what was delivered bore no resemblance to my order. Paid extra for same day delivery. Didn't happen. They refunded that small amount. They offered to pick up delivery and deliver the correct order. I didn't want to disrupt that family again so I declined only to find out they ran out of the desired vase and couldn't make the switch anyway. Hidden fees. What was delivered was nice but not what I ordered. Will not use this service again. Should have called me and said they were out rather than making a substitute decision without my ok.

The company called and to verify I didn't need the flowers Saturday, promised flowers would be delivered day of funeral via phone and email. They called day of funeral to cancel order. Not a dependable company.

So, I ordered fruit basket as birthday gift to my really close person, who I cannot congratulate by myself, so I decide to use this "brilliant" service. In the specified day florist delivered not ours order but instead florist delivered simplest bouquet of flowers from theirs shop. When I contact and said that my order had not been delivered I was assured that those bouquet - this is it. And only when I showed them photo of bouquet and receipt they agreed but instead of correct deliver they just returned the difference in cost. For what reason they did this - I don’t know, maybe prejudiced attitude towards my roots or my country or just lazy workers - I don’t know. Anyway they ruined the birthday gift and I wouldn't recommend this store if you want good gift to you loved one!

Ordered flowers for my Mom's Bday but the online pic and actual product were as close as a distant cousin. They charge an extra $5 for delivery within 4 hours but they delivered 7 hours later and some of the flowers are wilted. Went from a $60 dollar arrangement to $86. E-mailed back and for 5 times to no resolution. At one time they sent me a reply that was for someone else's complaint and simply apologized and asked me to go through the website once again and resubmit my concern. What a waste of time and money. It's apparent to me that this company is a third party and simply finds a local florist to deliver taking no accountability for the actual product and overall experience. Never Again!

Fake ad. Start with $51 and paid $74. I called and they said me that I get a discount but I just lost 30 minutes in the phone. Poor customer service. Liar ad, please make sure if you called me is for get the discount. I don’t want lose time again, very bad experience.

This site offered same-day delivery so I ordered flowers to be delivered on the 24th. They were not delivered. From You Flowers said they could not contact a local delivery and I had to call back after 10 am on the next day. So I called them as directed. They said the flowers would be delivered that day, the 25th. When they were not again delivered, I called the company who refunded my same-day delivery fee and said the flowers would be delivered on the 27th. Because I asked, they also refunded the service and handling fees. Now here it is the 26th and no flowers were delivered AGAIN today. When I called them, they said they had JUST connected with a local florist and the flowers would be delivered on the 27th. No more refunds available.

I was embarrassed and so disappointed when I say the "plant" (more like a little weed) we ordered for a coworker after she lost her Mom! The pictures online are very deceiving both for quality and size! When I called, they were only willing to give 35% discount on what I'd spent and send $10 gift certificate (who wants to order more disappointment???).

Orders Deluxe flower arrangement - Rose and Lilies. Well the arrangement was more GREEN that colored and NOT Deluxe. No purple status or baby's breath or anything else. just some Roses (6) and Lilies. Definitely NOT the deluxe I ordered. And I paid for express before noon delivery which was refunded only after I contacted them when they delivered after noon. The arrangement was an embarrassment. If I could post the two photos of what was delivered vs. what was ordered, it is amazing. Yes, they did refund me 50% but it would have been nice to have a redelivery of the ORIGINAL flowers ordered.

After I read the negative reviews online, I was really stressed out about my sister receiving her bouquet for her birthday. I kept checking throughout the day if the order had been delivered. By 4 PM her time they still weren't delivered. I called customer service and they said they had a window for drop off from 9:00 am till 6:00 pm. 6 pm rolled around and it still was not dropped off. I called to follow up. Customer service gave me a free upgrade on the size because it was late (which they didn't have to do, my only concern was that it was delivered). Thankfully, it was delivered shortly later and they sent me an e-mail confirmation.

I placed an order 10/22/2020 to be delivered 10/23/2020. For a friend due to the passing of a loved one. They told me the arrangement was delivered only to find out they weren’t delivered. I wouldn’t have known this if I never asked the recipient and they would have just had my money. I spoke with customer service only for them to offer the delivery fee back or only 10% refund. Somebody should have reached out to me from the company to make me aware instead of making me think she had received them... I'll go back to my faithful flower company.

Where to begin. Long story short. I paid for same day delivery. THAT DIDN'T HAPPEN! THEN...the flowers were delivered NEXT day already wilted! Bouquet was not like pic and flowers were put in sloppy! Smh.

I only gave this company 1 star because you have to choose a star. If I could I would give a -5 star. I would never recommend or shop here ever. Just wish I would have read others reviews before ordering. On top of laying my Dad to rest, I had to deal with this company on the day of my Dad services. They delivered items to wrong address. They left my arrangements out in the rain. I called to find out where flowers were and could not understand the person I was speaking to, requested to speak with a manager and waited so long that when I got a chance to speak to said manager had to go because sermon had started. So unhappy arrangements look nothing like pictures online. I paid extra for a banner and my message was written in with a marker on the ribbon with such a horrible hand writing.

I ordered flowers to be delivered to my wife at her workplace for our anniversary the day before. I paid extra to make this happen. I received an email the day of saying they would be unable to deliver the flowers at her workplace that day but promised it would be delivered the next day, which is our anniversary. Waited all day and the arrangement never came, tracked the flowers and the tracking said it was delivered to where I do not know. Called the company on hold for thirty minutes and stated they will now have the flower arrangement delivered on Saturday, the day after our anniversary. This was so disappointing and I hope this does not happen to anyone else. Please be careful if you place an order via this website. They make promises they cannot keep. I don’t care how many times they apologized it does not make it right as an anniversary is only once per year.

Ordered bouquet for 10/09/20 via phone. Guaranteed delivery 10/10. Email stating no delivery until 10/12. Called, delivery for 10/11 guaranteed (the birthday). It’s now 4:00 10/12. No flowers, 5 calls, no email, no answers. Refused to email promises as “email dept closed”, finance department closed. At 3:00 EST?? Save your $$.

I ordered flowers to have delivered for the same day and they were not delivered, contacted them and they said it will be delivered first thing the next day and it wasn't. I contacted them again and the online chat repeats the same message every time. So after contacting them through chat twice I called them, got hung up on called again, they put me on hold to contact the florist get back to me and said it should be our for delivery and still nothing.

I ordered flowers and they weren't delivered for 4 days after the intended date until I decided to just get a refund. Each day they said they would contact the florist and for me to wait until 6 PM. Everyday I was told the same thing until I just gave up and got my money back. Waste of time.

I order delivery for Saturday. Pay the expedited fee. They do not deliver on Saturday. Customer service said they were going to upgrade it from the deluxe I purchased to their premium bouquet and deliver on Monday. They did not upgrade it. The bouquet I ordered came in a pumpkin vase with a lid so they could use it at a later date and they did not ship the lid. When I called customer service she said, "Oh we forgot to notify the florists of it being upgraded to the premium" and they didn't know anything about the lid that it clearly shown on their website. Horrible customer service. Horrible experience overall.

One star is too much. My delivery scheduled for October 3rd. My sister's 40th bday is over. It's now the 4th of October and now they have stated it will come on the 5th. I have to just cancel the order as nobody will be home on the 5th. So long story short birthday is over. Flowers never came. This was a huge waste of time being on the phone with them two days to get no flowers.

I ordered flowers for my mother for her birthday from FromYouFlowers.com The arrangement they delivered looked nothing like the bouquet that was advertised. Flowers were sparse even though I ordered an upgrade for fuller flowers. They were to be in all pink and there was yellow and orange in the arrangement. I asked for a replacement, requesting it be more like the picture advertised with the same degree of fullness, The second arrangement was actually worse than the first it had one rose when it was supposed to have 6. It was more sparse than the first and again looked nothing like the picture on the website. I am very disappointed in this company and would unfortunately never use them again.

DO NOT GIVE YOUR MONEY TO THESE GUYS. Paid $100 for a same day delivery. The picture on the website showed about a dozen or so roses along with other flowers. What arrived at the destination? A SINGLE rose with some random leaves that look quite literally like they were plucked out of some backyard. Their Google review shows a 4.6 out of 5 at the time of this review. Fairly sure that is incorrect.

I can't comment if the product was good or not. I never received my order. I can tell you that customer service on several occasions was non existent! I was offered a 20% refund after 3 days for an order that was supposed delivered next day. Save yourself a headache and go with a company with a better reputation. I'll update if the package ever shows up.

I cannot recommend From You Flowers. I paid extra for expedited delivery and they did not deliver at the time or day specified. They are unreliable. Just go to your local florist and pick out something in person. Customer Service was not particularly helpful other than the scripted responses drafted for some off-shore person.

My order was placed 9/16 for delivery on 9/18. I also purchased additional expedited service to make sure it was delivered by noon on 9/18. The flowers were never delivered. I phoned FYF and was talked into retrying delivery for later that day on 9/18. I phoned back on Monday to find out that NEVER happened. I was then talked into going with another florist for delivery on 9/21. I find out this morning that NEVER happened. This is unacceptable service. It was a good thing I was in contact with the recipient, otherwise I would have been out $70.00 and never known otherwise. This service cannot be trusted - do not use them!

I ordered a gift for my friend's jubilee. They sent absolutely ugly random flowers not even close to what was ordered, the kind I could buy at the supermarket for 5 dollars with no arrangement at all. I disputed this through the PayPal. The fromyouflowers wasted month and a half in correspondence, and by the end requested me to send the order back to them to get a refund. When I asked for the instructions how I should send back more than a month old flowers which were sent my friend, the fromyouflowers happily closed the case because of my inability to send those so called flowers back to them. Terrible customer service. I will never use them again and will recommend to others do the same.

I placed the order for my Aunt's birthday and requested for a same-day delivery, sadly, they couldn't keep true to their words and received an email the next day (living in a different Timezone) that they will not be able to meet the deadline, I get it, there's a pandemic. But wish they could've offered a refund than by still pushing through with the order the following day!! I mean? I paid for an overpriced flowers, the least that they could do is to contact me via phone to ask if I still want the flowers to be delivered the day after the birthday or gladly accept a refund. NEVER AGAIN!

When my boss' mother died my office pitched in and sent a sympathy planter. From You Flowers sent ROSES AND DAISIES! So inappropriate! $125 planter replaced with $45 flowers. Highly incompetent! This is the second time they have messed up my orders. I understand if they may not have had the exact plants I ordered, but don't substitute FLOWERS for a PLANTER.

I ordered a standing flower arrangement shaped as a heart for my son-in-law's funeral which cost me $160. I also ordered a ribbon with a message from my grandson to his deceased father to go with the arrangement. During the viewing, when I approached my son-in-law's casket, it was very aggravating to see the flower arrangement with dead flowers. Also, it must have had 50% the amount of flowers that appeared in the picture. The worst part was the ribbon which was all wrinkled and handwritten with a fine point marker. The flower arrangement looked a like a horrible joke. I wasn't able to take a picture of it since the situation was overwhelmingly sad but I cannot believe the lack of respect from this company.

Fromyouflowers.com did a fantastic job with my flower order. I ordered very late the night before, and paid extra to assure they were delivered before noon. They arrived at my wife's work just after eleven o'clock, and were exactly what I picked out for her. Great job!

I made a review earlier on this company with 2 stars. They did come through a day late but they sent a balloon with the plant. I appreciate that. It is a nice plant even if it wasn't the one I choose.

As others have said, the flowers sent were not the flowers shown in their picture. I paid for the 2nd biggest choice and all they added was more filler, not flowers. When I sent an email with pictures, they sent me a $15 discount for my next order, which I will not be using.

Well I wanted the same day delivery. And after I purchase the flowers which was for a birthday and mind you in the picture it shows a balloon (one) attach to the the flowers and it did not say weather or not it came with the flowers so you would. It did two. I check my email and got a confirmation number and then got a call from the flower shop in town. So I thought everything was good till my daughter got home and she didn’t have her flowers. So if you’d gonna run a business call the PERSON and if they can’t get to the phone right then leave a MESSAGE cause I didn’t know they were gonna call me to make sure I was the one purchasing the flowers with my debit card.

I have to say I’m beyond furious, for my great aunt's 80th birthday, I ordered a beautiful arrangement; which is pictured below. The day it was supposed to be delivered, I never received a call, or email it was delivered. I called your customer service, only to be told; “it will be delivered tomorrow, the florist didn’t have the correct flowers”. You would think the order would be transferred to another florist, OR I would be contacted but NO. I had to contact your customer service to find out where the delivery was.

We order a blue arrangement, they deliver a pink arrangement. WRONG. My client get insulted. WE order a balloon. Did not arrived. I ask for full refund, I paid for specific order and service and we did not get that, on top I don't know how to fixed my Client is insulted and upset.

I ordered Flowers to be delivered to a funeral in Orlando. I ordered from Mexico and I was supposed to travel to the funeral and be able to have those delivered. Meanwhile. No flowers were ever delivered and no luck getting back the $200.00 USD I paid for those. When I contacted customer service some kids from Philippines answered the phone or the email chats. Totally unprofessional and VERY DISRESPECTFUL. Rude at best. You tell them to call back within a time frame to resolve this and they called me in the wee hours of the morning. No one have taken ownership of the issue plus they dared to offer to make a delivery of the same flowers 7 days after the funeral had already been done. I WILL NEVER REORDER + WILL TELL EVERYONE I CAN to stay away from this wannabees.

I ordered from this website and they said they would deliver in 4 hours and charged me expedited charges that they don’t reveal until check out. At the end of the day I get an email saying that it won’t be until tomorrow. So I contacted them to get my exported charges refund and after some wait time the person on the chat came back and told me that I would be refunded the expedited charges and that my delivery would not be until 3 days from now. So how is,this even ok? So it went from a 4 hour window to three days. I cancelled my order. Seriously don't Use them.

The only reason they got 1 star is because there wasn't a Zero Star. Placed my order 2 days ago for my Daughter's Birthday flowers. Been out for delivery since 9:00 am, out for delivery in a small town. They could have walked it there by now. Ask a lady in customer service if she could give me the # to the florist so I could let them know what time the business closed so my Daughter could possibly get her flowers on time. She told me she could not disclose that info.... Are you freaking kidding me, since when did a Floral shops fall under Hippa-Law regulations?? She said she will let me know via email if/when the Florist responds to her, whatever. If they want to be the middleman, then they need to do the job that consumers pay for. Very stressful company to deal with!!! Won't make this mistake twice :-(

I ordered from fromyouflowers.com because they advertised same day delivery. When I placed my order same day was not available, which I understand, and I had to pay a fee to guarantee next day delivery. The fee and pricing for Simply Stunning bouquet all seemed sensible. There was an offer to pay $4.99 to have free shipping "for life" which I chose to purchase. When I checked my email the next day there was one with the subject line "From You Flowers order #** was delivered" so I waited to hear from my friend. After waiting I called the company and was on hold for 8.5 minutes before getting a person who said it was delivered to my address. After going back and forth, and being put on hold numerous times, I figured out it was just the $4 free delivery charge. I explained how it is very confusing to receive a delivery notification for an non physical item. They did not apologize and kept countering that I had not given them the correct order number.

I have tried this Company 2 times. The first time I order a balloon BOUQUET to be delivered to a 4 yr. old's quarantined birthday. I paid for expedited service. ONE balloon was delivered. Just ONE! I called the Company, they were very sorry and gave me a credit. So...I tried again. I ordered a birthday bouquet to be delivered to my daughter and paid for expedited service which guarantees delivery by 12:30pm. By 3:30pm the item had STILL NOT BEEN DELIVERED. I understand that they use local florists over which they have very little control. However, they appear to NOT be using reputable florists. Giving me a credit is a nice gesture but it still does not cover the disappointment both by me and my daughter. I have never had a problem with 1-800-Flowers so I guess I will stick with them.

I paid for expedited same day delivery. It is now the 2nd day and no delivery. I have called and emailed and no one can tell me when they will be delivered. No one can give me the local florist name and number so I can follow up. The customer service person I spoke with in a call center outside of the USA was rude and did not care that my order was not delivered as I paid for. The website has a Same Day Guarantee, but there is no information on what this Guarantee actually is. She nor the website has any information on what this Guarantee even is. No refund partial or whole was offered. I choose and paid for the Deluxe version of the arrangement as well. I have done everything as a consumer and they are doing nothing to provide what I paid for and what their website Guarantees.

Don’t be fooled by their “5 star” ratings on their website. I ordered a flower arrangement for my best friend when she was having a bad day, in the flowers she received there were maybe about 1/3 of the flowers in the picture, and there was absolutely no purple in it which is why I ordered it, because purple is her favorite color, and this is all with me upgrading to the “deluxe”, which is supposed to look just like the picture.

I ordered an arrangement for the funeral of one of the Board of Directors and the flowers never showed up! I called and was placed on hold for nearly an hour. The first rep said she was going to refund my money and never did. The second rep said she was going to transfer me to a supervisor who said she was going to transfer me to a supervisor. The second level supervisor said they were told by the local florist that they would not be able to make my delivery at all the day and time I needed it. Nobody called me to let me know! The rest of my board was devastated!! DO NOT USE THIS SERVICE. They are horrible!!! Horrible!!!!

I ordered flowers for a special occasion (my wife got a new job). They told me they would be delivered that day and they weren’t. Then I was told they would be delivered the next day and then again they lied. No flowers... thank God it wasn’t a funeral.

I ordered flowers and they never arrived. They said it would be there by 6 pm and at 6:30 they weren’t there. They said they would take the delivery charge off but the flowers still never arrived. They never apologized and said to call my credit card if I don’t get a refund. What a terrible service and experience.

I ordered Flowers for a funeral on Friday the 21st of August. I paid extra on Thursday the 20th to have them delivered on Thursday so that they would be there. According to the funeral home which I spoke with today, A arrangement was attempted to be delivered on Friday after 1:00. The service was actually at 10:00 am and the funeral home refused delivery because the service was over. I did not receive a refund or any type of communication about the delivery not being made and after contacting fromyouflowers.com this morning they are "supposedly" attempting to send the arrangement to the family's home. This is unacceptable and a refund should be made. I will not use them again.

I am going on day 4 of a “24 hour delivery”. Flowers still not delivered! Customer service keeps apologizing and offering gift cards but still have no delivery of flowers. I will never used or recommend.

Do NOT order from here if you have any kind of time sensitive order. I placed an order from them and ON the delivery day I was notified at 6PM that they could not make the delivery!!! By the time I was notified that they could not make the delivery, it was too late to make other arrangements. Customer service is severely lacking with this company.

The picture is not what you get! I ordered the Mason jar and upgraded for more flowers. No Mason jar. No rope tie to make it rustic. The flowers were sparse and nothing you'd see in a field of flowers. So upset for not reading reviews first! Wish I could attach a picture. Don't do it!

I ordered a balloon bouquet for a child turning 10. Placed the order 8/11/20 to be delivered 8/15/2020 with a special request to be delivered before 12 noon. I paid the expedited fee of course, and the total cost was $75 and change. A Lot for 9 balloons...but I needed them delivered and by a requested time so it’s what had to be. The child is my only granddaughter and it was her Big 10th Bday...a balloon bouquet is what she wanted. Well, the balloons were NOT delivered by noon, my granddaughter had to leave by 1PM for her other birthday activities and needless to say...I was extremely unhappy.

I ordered, they promised delivery and they DID NOT DELIVER. They a said "we are sorry". NEVER ORDER FROM Fromyouflowers.com. I kept in touch with them, this was a very important occasion to recognize and they screwed up and said sorry.

I ordered a balloon bouquet to welcome my new granddaughter home. I paid for expedited delivery. It’s 2:30 in the afternoon and no balloons. Surprise ruined. I paid 50+ dollars for a bunch of balloons..and they aren’t even here! Never deal with these people.. They ruined what could have been a nice moment.

My friend was scammed on a dating site and got flowers from the scammer via flowersforyou. The first time they were dead! She contacted Flowersforyou and AGAIN they arrived with the same note and DEAD as well. They told her they would have to contact the sender in order to resend. After researching the scammer...he has been scamming my friend and getting information about her. He sent her flowers, said he worked on an oil rig of the Virgin Islands and uses a text only #. His name was John ** supposedly from Virginia! BEWARE!!! My eyes burned and nose ran after opening the box! They were deader than dead.

Had flowers sent to my step grandmother’s visitation, and what was delivered was a shameful “arrangement” that consisted of four anemic plants in plain plastic containers, not at all like the website.

I ordered flowers in a vase and I also ordered a live basket of plants to be delivered 900 miles away to my mother for her 80th birthday at least 10 days in advance. Told my mother to stay home that a surprise was coming to her that day. She waited and waited... I tried tracking the gift. No word from, From You Flowers that there was any problems or delays. Sure enough I call to find out somehow her order has been dropped and still have gotten no word as to any problems... If you're in business f ok r the people maybe you should keep them notified that you just paid for a service that they cannot honor... Personally I think they should have to honor their services.... From you flowers is pure crap!!!!

First off, flowers were left outside in 90+ heat. Recipient was home. I paid for the Mid-Grade "Pretty Please". What I got was not close. C.S. started off by saying well we advise of substitutions. I said yes, I understand but this isn't close. They were more concerned with there being no ribbon. I don't know how red carnations, pale pink daisies and white roses are suppose to be similar. Offered to credit me back $11.64 and $20. gift certificate(by e-mail). They said by phone they would credit 30%. Just order from one of the major companies.

I was supposed to get a big arranged flower boutique of purple flowers. Instead I got 3 carnations for 45.00 dollars. The pictures they show you are false. You don't get what you want and you don't get anything close to what you order. The 3 flowers for 45.00 dollars are yellow. I'm so upset. Then they don't come from a florist. They came from a grocery store. What a joke. Don't ever go through this company. I don't know how they're allowed to be a business.

This is a company that obviously utilizes local florists to provide and deliver their arrangements, great idea, poor execution. They advertise same day delivery, which is a valuable service in situations like a friend or family member that has had a sudden loss of a loved one and you want to express your sympathy with a lovely flower or plant arrangement. While I am willing to cut fromyouflowers.com some slack, the company listed the order as delivered that day and stopped there. Two days latter, when my wife and I went over to visit our friend, we found that the arrangement had in fact not been delivered. Quite embarrassing, so I called fromyouflowers.com and customer service said that they would reach out to the florist to find out the status.

I ordered a flower arrangement with 3 balloons. It was delivered with no balloons. I called and they said they could only credit my account for 9 dollars and they could not deliver the balloons. The starting price was 53 dollars. Total cost ended up to be 75 dollars which I felt was way overpriced. To credit my account for only 9 dollars was insulting, this was their error and I did not receive what I paid for.

I understand that the price listed under the flowers photo is the price for the “standard” or smallest option for that arrangement & if you want something similar to the photo you have to pay more for the “deluxe” option. The deluxe option is supposed to look as close to the photo as possible. With that being said I selected the flowers I wanted, and selected the deluxe version. I what I ordered is nothing like what was delivered. Not even close. The arrangement looks more like a $25-30 arrangement not $80 that I ended up spending total on the flowers. The person I sent them to still liked them. But she LOL when I showed her what she was supposed to be getting. I think this company lists arrangements and then calls local florists and makes an order for something halfway similar but cheaper so they make a profit. My advise, skip this and contact the local florist yourself. Who needs a middle man for flowers anyway?? Very disappointed.

Recently ordered flowers and given delivery date of the 30th. On the 31st still no flowers yet. Called customer service, they apologized and promised they'd be there next day (yesterday). Last night still no flowers. Called them again. They are looking into it and call me when they're delivered. REALLY... I'm not happy. Maybe they should do that they (guarantee) and promise to do....☹☹

Twice now they have not delivered the flowers that I ordered. The first time was on Mother’s Day and even though I was furious I was stupid enough to try them again in July 2020. Once again they did not deliver the flowers on time. They told me it would come the next day. They still didn’t come. They told me they weren’t open on Sundays. It would come on Monday. Never happened. Total scam. And when you try to get your money back they tell you to give you 15% off your next order. I told him there will never be a next order and they still wouldn’t give me more than 50% discount. They claim that the delivery company says it was delivered but they couldn’t speak to them or tell me what company they used. Scammers and should not be allowed in business.

July 24 2020 I ORDERED A BEAUTIFUL FLORAL ARRANGEMENT FOR MY MOM FOR HER Birthday.. I ordered and gave a delivery date of the 26 of July, which is my mom's birthday. From the minute they got delivered everything went wrong. The delivery person delivered on the 25th which was the wrong date, broke the plant that was in the arrangement, she bent over, picked it up and placed it on the top of the floral arrangement. The flowers were the wrong color, there were no carnations, the arrangement was nothing like I ordered. They looked like a grocery store floral arrangement on clearance. I was so embarrassed after spending 128.00.. I was upset. The gift I bought my mom to make her feel special was a bust!!

Flowers were not delivered same day. They said they were delivered today but they were not and I have been on hold for an hour. This company is a third party BS vendor. I recommend buying direct from a florist.

I ordered flowers on July 30th to be sent to my sister for her birthday... Paid for them and birthday balloon attached, and paid for expedited delivery for between 9am-12noon as my sister has p/t after. Order came to just under 100 dollars. Never showed up... Thus I cancelled the order asked for a full refund and will never ever utilize them again.

I wanted to send my niece flowers for her birthday. Chose this website for their guaranteed 24 hour delivery. Start choosing the arrangement, and add a bear ($10) and balloon ($6), and what? I have to pay for the vase too ($7)? Submit, and no, this arrangement is not available in her zip code? Go back and start all over. And 24 hour delivery not available? Next available delivery date not till Tuesday? (Birthday is Monday). Proceed to checkout....and an additional $15 for "Service and Handling".... They're flowers, of course they're going to have to be handled. Tuesday arrives and I get a tracking error, the apt. # has not been included!!! Now the delivery won't be till Wednesday.

The customer service department was very prompt in response and did eventually issue me a refund.

Ordered an arrangement 4 days ago. At 4:00pm the day of delivery I called to see where the order was. I was informed it would be delayed and should still be delivered sometime today. No call, email, I had to reach out to them. Terrible service, terrible experience, terrible company.

I was very disappointed with the flowers my wife received. I knew she was too. They were not for a special occasion. I just wanted to say I love you. The arrangement had flowers whose stems were cut too short and the flowers were resting on the top of the cheap vase. The cost was $43 plus about 25 in delivery and tax. Total Just under $70. If you cut the stems short on roses it reduces their value. You can make a dozen African roses normally sold at $100 worth nothing if you cut the stems to 8”. They would not be worth $10 for the dozen. I received a refund only for the arrangement. It still cost me about $30. It was not worth $10. I’ll never use their service again. You should had seen the disappointment in my wife’s face as she gratefully accepted them as a sign of my love.

My order **. was not delivered even after checking and confirming on July 20th and receiving confirmation of order processed! Please don't order from here!!! I paid 23 Omani Rial for the order!! Not happy and very disappointed!

Please check Yelp, ConsumerAffairs, TrustPilot, and ResellerRatings before you order from these folks. I recently placed an online order on 6/26/2020. According to their website they could deliver some flowers the same day to my mother who had been placed in a Skilled Care Facility after being discharged from the local hospital. They charged an extra fee ($2.99) for the same day delivery to which I agreed. Approximately 1 1/2-2 hours later they sent me an email stating they were sorry but they weren’t able to deliver the flowers the same day (on Friday the 26th) but they would be able to deliver them-as soon as possible-on Monday the 29th. I proceeded to call them and cancel the order because I didn’t know if my mother would still be alive on Monday and I wanted her to have the flowers as soon as possible. They agreed to cancel the order and stated that they would send a cancellation confirmation number via email.

I order a flower arrangement called rainbow flowers and I got a dozen of pink from one orange and almost dying flowers. I had order before from them for my niece's 13th birthday and the flowers didn’t look nice but she agree to keep them. I order a balloon for her also and she didn’t receive it. I personally feel like they do false advertising because you do not get what you pay for.

Ordered Two matching vases with flowers for funeral. One vase came on time, the other came at very end of ceremony. Imagine the delivery occurring at the conclusion of my deceased relatives ceremony, that’s what happened. The vases were supposed to be identical matching on each side of my deceased relative. They were completely different, not the same. I called to complain after spending hundreds of dollars. They said they reserved the right to change out the orders. They apologized for the late flowers and credited me 15% on one of the two orders. Since I cant have another ceremony for my relative, they completely failed me. Do not use this company, my experience could not have been worse.

It was worst experience I ever had for sending flower. We received flowers 8:00 pm after she left to airport. We supposed have them before 5:00 pm. Flowers are junk. Old flowers. My message to the recipient was just glued on their business card, looked so ugly.

DO NOT use fromyouflowers.com. They lied to me 3 times by 3 different people, when asked for a supervisor they put me on hold for 25min then hung up on me. They not only didn't deliver flowers on the correct day they also messed up the entire order. The WORST experience I've ever had by a company and absolutely horrible professional behavior. They dont deliver flowers. They subcontract it out and do NOT communicate with the local florists they hire. PLEASE PLEASE save yourself the trouble and NEVER NEVER use them.

I hope I can add pictures of what was ordered vs what was received. What I received in Florida was not what my sister ordered in Ct - they told her substitutions can be made for the flowers. Did not get even close to what she ordered! Very happy to get flowers, but very disappointed what she paid for them.

They delivered the arrangement just now. It was much smaller than I imagined but it is here.

I ordered the most expensive bucket of flowers for my aunt's birthday 65 anniversary. It’s on 22.07 but they delivered flowers today!!!! It’s ridiculous!!! Avoid this website, don’t order, don’t spend money.... I feel helpless.

I am very disappointed on what was sent to my friend who just got out of the hospital. I ordered the $150-ish Bon Bivant Gourmet Basket. However what was sent was nowhere close to what is shown in your pictures. I know this because they sent us a picture as to what they received. I am sure you can hide behind some legal small print disclaimer such as stating ‘that items are subject to availability ‘. Regardless, this bait and switch tactic was not appreciated and will not trust your site for other orders.

I purchased a Large brown Teddy Bear and a nice Philodendron plant in a basket for my ill father. The purchase was made early enough that it could have been delivered the same day. However, it wasn't. And they didn't bother refunding my same day fee. The following day, they dropped off a large white rabbit and some shrub of a plant in a white bowl. That is FAR from what I ordered. Once I saw the picture sent to me from my father, and rechecked my order, I realized they sent absolutely NOTHING that I had ordered! Apparently, they just grabbed anything in the two categories and dropped them off. I contacted them via email, and they apologetically and kindly responded that they would get back to me after an investigation. Today, that email is gone. I don't know if one is able to cancel an email, but no one else has used my email, and THAT reply is no longer there. Initially, I offered them a chance to correct the order. Now, I demand a refund!

This candy cake was shipped with a tiny ice pack inside and nothing to insulate it with. The candy was all melted and after it hardened and we tasted it it was also very old chocolate. It was the most disgusting thing that came that day for my mother’s 90th birthday. DO NOT waste your time and order from them!! This product came from an outside vendor - they don’t even put it together themselves. What a total waste of money!!

I ordered flowers at 12:15 pm, it states it's a same day under 4 hour delivery. It's now 4:57, no flowers have been delivered and I no longer needed them. These were suppose to be a surprised while she was at work, now she leaves at 5 pm and it's worthless. They can't even live up to what they say on their website for same day under 4 hour delivery time. Don't waste your time on these jerks.

Buyers Beware. Not as pictured. I ordered an floral arrangement for my boss to be delivered on her first day back to work from surgery. It came on time however when she sent a picture thanking her staff for the flowers I was pissed and embarrassed. I will never order from them again and I'm warning others so they won't have to go through this headache. This company is deceitful.

Ordered flowers for same day delivery. 5 & 1/2 hours later still no delivery. Contacted customer service & was told the florist attempted to make the delivery but no one was home. I WAS HOME! No doorbell ring/no door knock/no phone call. **! Then was offered a 20% discount & delivery next day. UNACCEPTABLE especially when you GUARANTEE same day delivery all over the website. BUYER BEWARE! Dont order from this company if you need same day delivery. They'll LIE to you.

I came across this website and ordered flowers from them, in which I thought the product I was ordering was going to be about the same as the beautiful picture but apparently I was tricked. I paid $78.06 and mind you it was that price with a coupon added which I mean price isn’t an issue when spending on a loved one for a special occasion but to give me flowers that look nothing like the picture is sad and embarrassing! When my sister took a picture of her flowers that were delivered to her doorstep and sent it to me I was so embarrassed I didn’t even know what to tell her except apologize. The picture even had a pretty clear vase and what they gave her was an ugly dark green vase with a messy cheap looking ribbon tied around it (which I had no idea they were even going to add that ribbon when it’s clearly not on the picture shown on their website). I’ll attach a photo.

So I’ve placed orders with this company and first off they get you with low prices on arrangements but by the time you check out you have a million added fees! I paid same day delivery never happened, they send a small refund. Next time I ordered expedited shipping before 12 paid extra not delivered they offered a discount . On top of that they still delivered late basket looks completely different from pic, I understand different florist but still I want it as close to the photo also paid for foil balloons I got 5 regular balloons. Horrible Horrible online floral company. The fees are ridiculous. I started off with like $35 arrange by the time I was done with fees I paid almost $80 dollars.. Overpriced and not delivering the service they advertise. I feel I got scammed twice!!!

I saw the rainbow roses online and had to send. I sent 3 dozen to 3 locations in separate states. Then I read the 1 star reviews online and got nervous. I'm happy to say all 3 were delivered on time and were just what I ordered. 2 were absolutely gorgeous. One had a couple of buds that didn't look great but it's Texas and hot. Seems like the problems people had could be due to the local delivery company. I was very pleased with my experience.

Sadly I will never be a returning customer. My experience has been horrific. I selected an arrangement for my mom (her 64th anniversary but 8th as a widow) to help brighten her day. The first arrangement was a disaster so I thought but the one they chose to replace it with was much worse. Overall the flowers have been a disaster, and the misleading pictures vs what gets delivered have just fostered a profound sense of mistrust in me for any online floral Delivery service in the future. I do not recommend this company at all. They act as a middle man and farm out the business to any unmonitored local service. You do not get what you pay for!

Worst flower shop ever. The basket was different. The flowers were different. The bear was a different color. It simply was really disappointing. They charge you 70 bucks for flowers then send you close enough to not be a scam. But basically it’s a scam because it’s not the same quality or anything at all. Horrible.

My son & I ordered flowers for my older son's girlfriend who just lost her Mom. The bouquet was delivered when expected, was beautiful & looked very much like the picture online. It was fresh & had buds to open the next day. The family loved them! I will definitely use this company in the future. Burlington, MA delivery area.

I paid 70$ to send flowers and chocolates to my sister for her birthday that were supposed to arrive on Saturday June 20. They did not arrive until Friday June 26th. The flowers were almost dead, all the leaves fell off and the chocolates were melted. This is the worst customer service/delivery service I have experienced with this company. I have ordered from them before and all was fine. I want a full 100% refund and the flowers and chocolate to be resent to her ASAP. This is unacceptable.

I ordered a floral arrangement to be sent to another state. It was supposed to be a pink and white arrangement for a baby girl. They offered two upgrades for more money. I chose the premium upgrade, which is the highest and they charged me $75 for it. Their photo showed a container that looks like a baby block as well as beautiful pink and white flowers. The floral arrangement that arrived was absolutely nothing like that! The baby block vase was nonexistent and it was just a plain vase. The flowers were disgusting! It was all yellow daisies with a couple pink carnations thrown in. Who makes a “baby girl” arrangement with yellow daisies?? Plus, daisies and carnations are the cheapest flowers you can possibly use...Is that PREMIUM??

We ordered flowers and a teddy bear for the death of a family friend. The white roses that were delivered as part of the bouquet were brown around the edges which, given we spent $88 was not acceptable. Lucky that a family member posted a photo and we saw. The crazy thing is someone could have simply removed the brown petals. We contacted the company and the same day new, fresher flowers were delivered. It's sad that had to happen, but the company was quite responsive and fast. My guess is that they use affiliates who try to skimp as they probably don't make a lot of money on the orders. We were surprised at the fast response.

The product was not delivered. No one contacted either my cousin, where the gifts were required to be delivered or me. They did not even contact me to inform and offered a 50% refund, without any fault on our part. No one should go through what I went through here.

They sent the wrong item, on the wrong date. Called them up and was told I’d get a refund plus a $10 gift certificate. Got the ‘refund’ a week later, but it was only 20% of the price I paid. And the gift certificate is only good for seven days....

I purchased flowers for a elderly neighbor and friend. They delivered the arrangement on the wrong day and not the arrangement I ordered and this is no joke, they delivered them to her home in a hearse with a handwritten note that didn’t even have the florist name or anything on it. Suspect the writing on the note was unprofessional. It was this "happy birthday love Peggy Darrel" when it should of been "Happy Birthday Becky, Love Peggy & Darrel".

It was a father's day fruit basket. It showed up on time but arrived damaged with bad fruit. All of the fruit was bad and had to be thrown away. Not a great way for my father to celebrate father's day. So I called and explained my problem. They stated they would send another replacement basket for Monday 6/22/20. It never arrived and I didn't receive a confirmation email as I was told by customer service agent, I'll pay for the shipping but not for the horrible product.

i ordered a $70 "You're In My Heart" the premium. I ordered balloons extra and that's the only thing that was right. My sister sent a picture thanking me. I was appalled and had no idea why she would thank me for those pitiful flowers. I ordered the premium to get a lot of flowers as was seen in the order picture. The picture my sister sent maybe had 12 flowers in it. I will try to attach pictures.