fromyouflowers.com Reviews

I ordered from this company to have an arrangement delivered for a funeral. They advertise same-day delivery and next-day delivery. I ordered flowers Sunday to be delivered Monday. I have contacted the merchant to make sure my order would be received on Monday and they had confirmed it would be. The next day I never received an email confirming the delivery so I reached out again to track my order. The customer service representative Ian had told me that they could not find a florist. Why would they not contact me and tell me that my arrangement wouldn't be delivered on time??

I purchased 3 arrangements from you flowers for a funeral. All 3 arrangements I purchased at base rate. They were beautiful & full. They had no bare spots & didn’t look cheap. I got so many compliments on the flowers. On 2 of the arrangements I paid for banners. The banners were very nice & could be seen easily. I was very pleased. Also, I had to call several times to change the order/delivery. The staff was very professional and accommodating. I ordered my flowers a week ahead of time. I did not need same day service. I will definitely use From You Flowers again. From you Flowers must have used the best florists locally because I have no complaints with the floral arrangements or service at From You Flowers.

It’s the worst experience I’ve ever had. I ordered premium flowers for my fiance birthday and a plan to be delivered on the same date. The flowers in the picture looks great as they posted and promised that delivery on the same day, they have options to request, I choose premium and to make it special I requested balloon and card message but it never happen. The flowers arrived late, my fiance did not receive on the delivery date and time I requested.

I ordered a basket of candy for my fiancé for his 30th birthday. Never got delivered then they decided to call at 4 PM and informed me that they no longer carry it and how would I like to proceed. "Well you can cancel my order" is what I told them. They were willing to give me a $15 gift card for the inconvenience. How do you give a $15 gift card for inconveniencing somebody’s 30th birthday? Unbelievable. Never order from this company!!!

This company is a piece of work, and not in good way! They lie about what fees they charge, they lie about everything! I picked them bc it was my friend birthday and everyone but me forgot it so I picked them bc they promise same day delivery and within an hour of ordering they sent me a message they can’t deliver today and offer NOTHING TO MAKE UP FOR IT!!! And I don’t know even if my friend will be there the next day and I'M TERRIFIED WHAT IT WILL LOOK LIKE AFTER READING ALL THE BAD BAD REVIEWS! I will not be tolerate being lied and screwed over! Nothing has been resolved and the whole situation is a mess!!!

I ordered flowers 2 days ago for delivery today. The total order came to $55 and I asked that the recipient be called PRIOR to delivery and told the flowers were going to be delivered. I did not realize that UPS would be making the delivery and they did not call as I requested and just delivered the flowers at 9:02 PM tonight. As a result, the person for whom the flowers were ordered did not know the flowers had been delivered until I called and asked them to check outside their front door. That is a VERY POOR way for this company to handle this type of order. If they could not comply with my request, I should have been contacted immediately after I placed the order and told that. This is the first time I ordered from this company and it will be my LAST TIME. I am one unhappy customer. I suggest you always deal with a local florist, even though it might cost a few more $$$.

Updated on 11/05/2019: I previously posted that my "guaranteed by noon" delivery had not been delivered by 2:30pm. It finally arrived at 4pm. I had ordered a gift basket with an assortment of meat, cheese, and other snacks. The basket delivered was all chocolates (small sample size bits) probably worth no more than half of what I had paid. Long story short.... they agreed to deliver the proper one the next day but wanted to pick up the first one they dropped off. I said it was too late because it had already been opened. When I brought up the false advertising and the fact that they had wrecked the occasion they agreed to deliver the correct one the next day.

We ordered the Box full of fun fun fun for girls expecting the items as per your website photo. However what my niece received was nothing like your photo. She received a small toy and skipping rope and some Skittles. It did not match what was on the website. So where is the pink plush teddy bear? And where is the sunglasses, the Go Fish card game, the Hello Kitty brush, the rhinestone tiara and wand, the ice cream truck? I am not sure why you advertise something and then deliver something else?

$81 for flowers that did NOT look like the ones I asked for. The bouquet I purchased had 50 flowers and the ones I received only had 7 damn flowers...for $81!!! I called to have them send me the right ones before Saturday. It's Monday afternoon and I never got the flowers. These were suppose to be a special surprise for my mum's Birthday and they ruined it. And on top of that they practically stole my money. Please do not purchase any flowers online. It's better to go in store and have them customize it in person. I am just beyond disappointed and Angry. I really had to fight to get my money back.

I ordered a bouquet from the website and the website said if I want flowers that look like the website picture I need to pay extra $10 (otherwise a smaller bunch will be sent). I elected to pay the extra $10. The recipient emailed me a photo of what she received and I was shocked and embarrassed. What she received look nothing like what was in the picture and it was less than half the size of what was in the picture. I feel completely ripped off. I will never trust this site again. I do not recommend this webstore at all. The only good thing is that I got same day delivery, but to be honest I would have rather sent nothing than the pathetic, sad looking bunch that my friend received. I am embarrassed that she received this.

Flowers were to be delivered to a friend after finding out the night before her grandpa whom raised her passed away. Paid extra for a 12 pm delivery to arrive before funeral. Called 12:30 pm not delivered. Promised latest would be 2 pm. Called 2:35 pm as they were leaving at 3 pm. Said they would leave flowers if they were not home. Decided to cancel and not chance it. Within 10 minutes of me canceling the order they delivered the flowers. Then the driver came back a few minutes with the nerve to ask for the sympathy flowers back as they were leaving for the funeral!!! The amount of unprofessionalism and utter incompetence is beyond me.

DON'T ORDER FROM THIS PLACE. THEY ARE A SCAM. They are quick to take your money and not follow through with the order.. My fiance orders flowers on Oct 23rd to be delivered to me at work the next day for my birthday. He paid the extra fee to have them delivered by noon. At 11:30 a half hour before they were supposed to be delivered they contacted saying that they couldn't complete the order because the florist didn't have it in stock, they offered to upgrade to a bigger arrangement of a florist choice. He agreed as long as it was delivered by 3pm. They promised to would be.. 3:10 pm it was never delivered. When contacted they gave a story about how the delivery driver had already left with deliveries before the invoice was sent to the shop so it would be the next day.

I placed a simple flower delivery order that had to be there before 12:00/noon. It was of great importance that it be delivered on or before 1200. The additional charge was only $5.45 which was of no relevance. The flowers were delivered 4 and a half hours late. That tells me that they had no intention or lacked the ability to ever get it there at the time promised. The recipient is now gone and will be gone for several days. She will return home to a wilted and dried out arrangement. Had the company been honest about their abilities I would have selected someone else.

I ordered flowers, picked the bouquet I wanted online, and paid $4.99 for expedited delivery (within 4 hours of payment which was at 8 am so delivered by noon). The flowers that arrived were nothing like the arrangement I selected. They were just flowers I could have bought at a grocery store, placed in old green tissue paper and tied with an old pink ribbon just tied like a shoe lace. Nothing pretty or magical about the flowers or the way they were presented at all. Was terribly disappointed!

Not only did my order not get delivered on time (I picked a delivery date of Friday, called on Saturday to find out what was going on, and they told me there was a delay and the flowers would be delivered on Monday), the flowers that were delivered looked NOTHING like what I had picked out online. I ordered the stunning pink and white lilies bouquet and it ended up being about 5 flowers, all wilted, and two of them were yellow. And lots of long ugly stems. They are apparently delivered by UPS, so I would imagine that if they are sent out on Thursday and not delivered until Monday, they're not going to be in very good shape. Whoever is in charge here should be fired.

The company got in touch with me and resolved the problem by delivering another plant that is really beautiful. I’m very satisfied and would order through them again.

I purchased flowers for my daughter birthday. Wasn't what I ordered, Customer service said they would contact florist and resend an upgrade to my daughter, never happened plus the flowers they delivered weren't what I ordered and the ones she received was really bad. Sticking to 1800 flowers.

Flowers delivered looked nothing like ordered. Very cheaply done. After calling to complain, a 1/3 refund was given. When I mentioned not being satisfied with that, I was blown off and told that’s all I would get. I submitted pictures of the awful product received and still nothing. I am not a review writer but I could not let this experience go without saying something. It was that bad. My opinion is go elsewhere.

Extremely frustrated! Ordered same day flowers at ~ noon. Followed up with a call at 2pm to leave on porch if person not home, was told ok. Flowers were out for delivery but she talked to the florist and they got a message to the delivery person. Will be left. At 4pm noticed on site still not delivered, sent an email and got a Sorry response. They couldn't find a florist in the area and they will deliver first thing the following day, at 10:30 still not delivered and did their instant chat and get a copy paste of the sorry note can't be delivered today, so I call and then get told it's scheduled to be delivered today by 6pm. Which I was like huh? So the guy tries to call and he comes back and tells me it went to the florist answering machine.

I ordered sympathy flowers for my sister when her fur baby passed away. I paid extra for same day delivery. Flowers were never delivered. I called the next day and was assured flowers would be delivered. No flowers!! I called yet again and now they want to credit me 30% which is still “pending“. I paid $50+ for sympathy flowers and they have yet to be delivered. I got a confirmation email today that they were delivered but No Flowers!! Now my account shows I have no past or present orders but my Paypal account shows the change. Never have I seen such poor customer service. Buyer beware on this company!!

I was supposed to be the receipt of said flowers... The sender received an email saying they were delivered @5:54 PM on 10/11/2019. I had already left the office. There was an office that was still open in our building until 6 PM. Nothing was dropped off there either. I called. Got it rescheduled for the following day to my home and was told the sender would be partially refunded for the inconvenience. They told me it would be there by 6 PM. I was home until a little after 7PM. Still nothing. I called back and was told the driver was not answering his phone but that someone would be calling me back once they got a response. Still nothing.

I ordered a dozen roses from them and received 7 roses and the rest in carnations. Wrote them an email and told them about their mistake. I was told that the photo was for their deluxe version. It was 66 bucks for this crap and received no offer to make it right. Will not order from them again!!

I ordered flowers for next day delivery as a anniversary surprise for my wife. I paid extra for the am delivery and at 3 pm I called to ask where the delivery was, they called the local flower shop and said that nobody answered so all they can do is try again tomorrow and give me 30 percent back. After explaining to the rep on the phone that the point of the order was for the anniversary and I don't want them delivered tommorow she hung up on me and now I'm having to file a claim with my credit card company.

I should have read reviews first. All the one star reviews are correct. Stay away from this company. I paid the extra money for expedited delivery. A $23 bouquet cost me $50. I ordered for boss’s day and did not make a good impression. What a joke.

I order both of our BOSS'S FRUIT BASKETS to be delivered on Wednesday Oct 16th by 1:30PM. I EVEN PAID FOR Expedited Shipping. It is now almost 2:30pm and they are not even on their way. I will never order from this company again.

Bought and Ordered a sympathy flowers for a funeral, spent over $65 dollars, had them sent a day prior to make sure of being there for the services. THERE WAS NO FLOWERS THERE AT THE SERVICES, NOWHERE TO BE FOUND. Funeral Home had said they never received it nor had any records of it being delivered. Florist said it was delivered as promised... It then listed two separate dates of delivery as well in their email apology text. NO REFUND OR CREDIT or even a sincere apology!!! WARNING... Take your money and business to another florist!!!

Flowers for my daughter's bday not delivered poor excuse and would not discount or refund. I will never order from them again. When I called to speak to a manager he was so rude and apologized but offered nothing. This is not the way to run a company. They promised delivery on a specific date and did not come through.

I ordered flowers for my Aunt’s 90th birthday and made sure someone was home. The day of delivery the order never came. I called and customer service found order but no notes on order for delivery so I was given upgrade on order and assured delivery next day and 30 percent discount. The next day again no notes noted on order flowers delivered. Again I called as never received notification of delivery or not know. All that can be done is to be told, "We will investigate" and get back with me. I am so upset that this happened. I will never use online service again I will call florist directly. By the way I was compensated with a 15 percent off coupon on future order. Really?????

Very disappointed!! We ordered the Cotton Candy flowers for my mother in law and it was nothing even compared to the ad posted!! We would not recommend this site or be using it again!! When she sent us the pic of what she received we were embarrassed!!

I ordered this arrangement 2 weeks in advance and the flowers were not delivered on time. They were delivered a day late in a vase, not in the Hyacinth basket. Also the arrangement was missing the Blue Delphinium and Green Hypericum flowers. I would not suggest ordering fromyouflowers based from this experience. There was no attempt to resolve the issues and will be asking for a refund. I did not get what I ordered nor did I get it on time.

Stay away from this company! I have been ordering flowers bouquets from this company for about 8 months now. I have placed at least one order per month. First of all, the quality of the bouquets are very poor, most of them are very bare and look nothing like what is advertised and upon receipts the flowers look unhappy, and die within a day even with good care. They have also messed up on a few orders, stated they have delivered but it was found out that they never did, or were supposed to deliver on the same day even though order was placed before cut off time but they delivered the next day, and it’s worth mentioning that a few of these were for special and sensitive occasions.

Ordered same day delivery of flowers. Upgraded to the “premium” flowers, meaning I paid over $10 more to get “extra flowers” than what was pictured. Well, what was delivered was way less than the standard, did not look anything like what I thought I was buying. 4 sunflowers and a under sized small glass vase and baby’s breath for $55. I feel ripped off for sure. IMG_3148.jpeg

I ordered a premium autumn bouquet of flowers with sunflowers and roses and a stylish orange cube vase for my sick grandmother and what she got was carnations and one sunflower for $75 which had a hideous pink bow on it. I'd like to post a pic to show my embarrassment at what was delivered. They gave nicer bouquets at the grocery store!

Doesn’t deserve even one star!!! Ordered flowers for my aunt's funeral. The flowers were not delivered until the next day! Told them service was only one day and even gave them the chance to deliver at 1 pm before the mass starts— told them service starts at 11am. I even paid extra to get it delivered in the morning. I was on the phone with them when they told me and reassured me that the deliverer was on his way. We waited til the very last minute and did not get any calls nothing from them.

I ordered the deluxe lavender spray as the focal point behind urn for my father's funeral. Horrible! The flowers looked about a week old, sagging/wilting, turning brown in color. It was so embarrassing as all the surrounding arrangements sent from friends & family were so beautiful, blooming or in full bloom. I will not be ordering from their again. Completely ruined the pics we have to look back on from that day!

I was. fine here here, then I went to checkout. I could not easily find how to add a second item to my cart. So I just checked out and was immediately barraged with offers from other sites...one of which, free shipping, Did the old bait and switch..unless I did something my card would be charged $13 month for "free shipping". Worst website ever. Will NEVER go back.

Placed order around 730am. Flowers were delivered to my friend for her birthday at around 4 pm to her office. They look nothing at all like what I ordered. I called to complain and was told, "Well we can redeliver tomorrow". I said, "Don’t want another delivered to her the day after her birthday. That’s why I paid extra for same day." "Well you can have 20% off or I can give you a credit for your next order". Why would I order from them again? My order was orange roses and green with an orange vase. What was delivered was 2 kinds of orange flowers, 2 kinds of purple. Lots of yellow and some red thrown in. A big plastic purple happy birthday sticking out of a brown vase.

I ordered flowers for a teacher at my school. She had been out on sick leave. The flowers were 67.00, when they arrived, they were NOTHING like the picture, soggy looking, wet, and they smelled bad. I was extremely disappointed. I will NEVER order from this company again. They are not worth my time or money! Horrible service. The flowers will look nothing like the pictures!!!

I ordered two cookie baskets for delivery in the Annapolis, MD area. Only one was delivered on the scheduled day. The other was supposed to be delivered on a Friday. The basket was not delivered even though I received an email stating the basket was delivered on Friday. The order tracking system also said the package was delivered on Friday.

Lest there be any concerns this is not a real post I will include the order number. **. I ordered these flowers and two balloons on 9/30/2019 with a delivery date expected for 10/1/2019. On 10/1/2019 at about 1:30 in the afternoon I received an email stating they did not have the flowers and were substituting them for other ones. Ok I understand that happens.

I was promise a gift card because of their bait and switch pricing and I've called three times because I didn't received the gift card. I received their email but no gift card they claimed that was sent. A lot of stalling. Do not purchase from them. This price is based on bait and switch.

I ordered an arrangement guaranteed to be delivered by 6 p.m. It was for death and it was very important that it arrived. There was no tracking by 5:30 p.m. so I contact a customer service to make sure it was on its way. Customer service associate told me it was coming. At 7:30 p.m. still no delivery I contacted again and associate told me they couldn't deliver because no one answered the phone and no one was home. Were both lies. No one is called and no one tries to deliver anything.

Fantastic next day delivery without a big added fee. I got a thank you call from the recipient and she could not believe how beautiful the arrangement was! I couldn’t be happier with the service and quality of this company.

NEVER EVER use Fromyouflowers.com. They are a SCAM that will STEAL your MONEY and hold it. THEY CHARGED ME, NEVER DELIVERED the order, even a day later, and HELD MY MONEY. Never use this SCAM of a company. On Thursday, I purchased flowers and balloons and a card for my significant other. The items were supposed to be delivered Saturday, September 28th. I called twice on Saturday to insure that they would be delivered and was told Yes they would and that I would receive an email confirmation when they did. I waited patiently until Sunday. When I called their supposedly 24 customer service number on Sunday morning, I was told that I couldn't receive any information because the florist that they were using wasn't open yet. Another 20 minutes wasted.

During a most stressful and emotional time I chose to put my faith in this company to provide flowers for the death of my mother in law on behalf of my wife and her two sisters. The flowers arrived 45 minutes late. The Open wreath spray I received barely resembled the one I ordered. And probably the worst mistake was that there was no card identifying who sent the arrangement after I took the time to complete it online. I would not recommend this business not would I use them again.

I ordered flowers on Wednesday to go to a funeral this morning for a young man who tragically died. I got an email at 7pm that day saying "Sorry. We failed to deliver." They had 3 whole days to call me let me know and they failed. I can’t get a response from customer service. Disgusting!!!

This was the worst experience of my life ordering flowers. Genuinely when you order same day flowers you expect to pay a little more. These are I’m sorry flowers. Two days in a row they said they couldn’t find a Florist in Loganville Georgia. But I found them right off the bat. They put me through 6 supervisors and ache with a little more enticing apology. I don’t want an apology for apology flowers. I want my ** money back. Get it through your head. Ridiculous that you have to be an ** to get a full refund. Save your money and find a reputable local florist.

I ordered the Serene Peace Plant on 9/23/19 for a funeral service on 9/26/19 and even gave the specific time of the service which was 10:00 AM. The website misleads you into thinking they are working with a local florist and that the plant will be delivered in time for the service by the local florist. That was NOT the case! The plant was shipped UPS, it came the day AFTER the service, and how anybody would pay $59.99 PLUS $15.00 delivery, PLUS tax on a peace lily that is so TINY you could probably find the same thing at WalMart for $5!! I swear it took so long to get there and was so tiny because it was just a seed when I ordered it and it needed time to grow! I wish I could upload a picture! I am so angry and hurt and disappointed! This plant is not even worth $20! I will never, ever buy from this company again!

I've ordered a few times and was always pleased with the flowers delivered. This time, though, my experience was so awful that I will NEVER do business with "From You Flowers" ever again. I ordered an arrangement on Thursday, September 12th to be delivered to a funeral home for a coworker as his grandmother had just passed. The day the flowers were to be delivered I received an email that due to the "remoteness" of the funeral home, the flowers would not be delivered. This was Saturday, September 14th.

Turns out there was an issue with the address that didn't get resolved until the next day, by the time I had already written the review and couldn't retract it. I do not believe that fromyouflowers.com was responsible for the error and would like to note that they were very responsive and in the end the flowers received were in great condition.

I have never been more disappointed in a delivered flower arrangement in my life. What this company advertises on their website and what you get are not the same. I ordered a premium package of a dozen red roses 17 inch and 12 carnations with an assortment of small other add ins but what was delivered was small thinned out roses/dead bouquet of flowers not complete and completely in disarray. Never again. Anyone considering buying from this company don’t, they will not deliver what you order and you will overpay for flowers you could have got at a local grocery store for 19.99. Absolutely disgusted.

If I could give a negative star, I would. This company has no business being in the flower delivery business. I had a terrible experience ordering flowers for my wedding anniversary from fromyouflowers.com on 09/19/19. The ordering went smooth. I paid extra handling charges so that my flowers can be delivered before noon. I called their customer care number 1 800-838-8853 at noon and I was told the dispatcher is at the receiving address at the moment.

I ordered flowers for my wife. They arrived on time as were out in water right away. Less than 3 days later they are wilted. Worst $60+ I've spent on flowers ever. I won't be ordering from them again. Speaking to an agent. They offered 25% refund. Ridiculous.

This company is nothing but a scam. I put in an order for my mother-in-law for her birthday. I put the expedited fee knowing it’ll be more. The flower delivery was supposed to be there by 12 since I had got the expedited delivery. Then they said until 3pm. I waited until 3pm and demanded my $5 back for the expedited fee. Did not give me $$ back. Then I requested a refund, did not give me a refund instead offered me 30% off. I did not want 30% off on another set of flowers that were not going to be delivered. All in all, this company is a scam. Don’t buy ANYTHING from this ridiculous and scammy company.

I ordered flowers on 9/19/19 and it said same day delivery but I wanted them delivered the next day! So I choose 9/20/19 and per the website they should be delivered between 9-6. I waited and waited, even checked the tracking on the app and they were never delivered. I spoke with one lady who said she couldn’t get ahold to the florist but when they do they’ll call me back. Never got a call back so at 8 pm I called again and said I need to know what’s going on. The next lady said, "The florist shop is closed it’ll be tomorrow before we find out what’s going on." So it’s now 9/21/19 and I waited until 11am and then called again to see if the flowers were still being delivered or not. The man said he left a message for the florist and will let me know when they hear back.

My coworkers and I ordered the Bushel Full of Sunshine flower arrangement for another coworker of ours who is on sick leave. We thought the bright yellow flower container and the brightly colored flowers would cheer her up. We placed the order on 9/19 paying for the premium arrangement with expedited delivery guaranteeing by noon the next day. The flowers showed up around 12:45 the next day and what was delivered was not what we had ordered and paid $79 for! The flowers were not cheerful and there was some kind of green ferns foliage in the mix that was not in the picture online and the cute bright yellow planter they were suppose to come in had now been replaced with an ugly terra cotta colored planter that had no bottom to it so when our friend received them, she had to quickly put paper towels under the bottom of the arrange so water wouldn’t get all over!

I ordered flowers for my grandmother's Birthday. I paid for next day delivered and needed the flowers to arrive to her before noon today. It is now 3 pm and the flowers have not arrived. I'm not sure if someone will be home to accept them now. This is really bad for business because if no one is home, how is she suppose to get the flowers now. WHAT A WASTE!

"4 hours delivery guaranteed" is not accurate. I've placed my order online at approximately 7:30am on 09/18/2019. My order was finally delivered on 09/19/2019 at 8:00pm. Prior, I've contacted/chatted with 4 different representatives at 4 different times during these 2 days period with promises after promises from each one of them. They seemed like real nice people but I believe they just have some really bad Florists whom they work with that do not have the urgency of making accurate deliveries on time (as promised). At this point, my surprise gift has become meaningless regardless. I would not recommend relying on their service promises if you want accuracy and on time delivery to your special someone.

I was drawn to the site because of their guarantee of next-day delivery (ordered on a Saturday for Monday delivery, since my usual sites couldn't deliver till Tuesday and it was for a birthday. When the order failed to deliver on Monday. I emailed the website and got a prompt reply that they would investigate the failed delivery, which was great. Tuesday came and went and... no delivery. Sent another email with the same response. Wednesday came and went with no delivery and no response. Thursday is here and again... no delivery and no response. I finally requested a refund, which they said they'd give me.

Like everyone else who is trying to make someone day a little better I purchased flowers and had my mother wait at home for them...never arrived, no explanations, I canceled and NEVER AGAIN. My mother lives in DOWNTOWN CHICAGO with all the flower shops "From My Flowers" could not accomplish the only job they have - to deliver you flowers. Now I have a $20 discount to use to purchase more flowers that will never get delivered....yay me.

Today was the most mortified day I have ever had. On Sunday September 15th at 10:39 am I ordered a funeral spray for my Aunt's funeral on Tuesday the 17th. I paid the expedited fee to have them delivered to the funeral home on Monday the 16th. On Monday the 16th fromyouflowers called at 12:30 pm to tell me that the first florist could not fill this order but they had another florist that guaranteed delivery on Tuesday the 17th by 10am. The customer service lady told me to call on the 17th by 7am to verify the delivery. So this morning at 7:15 am I called fromyouflowers and was told delivery of flowers would be there by 10am.

I ordered sunflowers in a galvanized tin container and they were delivered in an ugly green plastic vase. This was especially an issue because the tin was a special thing to the person I sent it to and really the only reason I ordered that arrangement. I read a few reviews unfortunately after I placed the order and read that many others had this same experience. I contacted fromyouflowers immediately and was GUARANTEED they would be delivered in with tin container. They were not. Very disappointing and I will not use their service again.

I ordered the deluxe version pink and purple rose bouquet for my mother’s birthday. What she received was a couple red roses and Lilies. She’s allergic to Lilies. Extremely disappointed. I’ve orders from them 3 times, this is second time I haven’t received what was ordered. Not worth $60.

DO NOT ORDER FROM THIS FLORIST IF YOU WANT YOUR ORDER DELIVERED ON TIME!! I placed an online order for a funeral arrangement ("Sunshine Garden"), chose a delivery date from the available options, and even paid the extra fee for next day delivery. After ordering, I decided to read the posted reviews which stated that the arrangement was not delivered in the very attractive container pictured, but in a simple basket. This prompted me to call customer service to discuss container options.

They kept assuring me the flowers would be delivered by 6pm the day I placed the order. No turn up. Every time I called to check the status, it was “close to being delivered”. I would never suggest them to anyone you care about. I wouldn’t mind taking this to small claims court, just for the hell of it. I’d love to make sure they never did this to any unsuspecting customer ever again.

The delivery did not include candy, which I purchased. They left flowers at doorstep and did not confirm anyone was at home. Flowers stayed outside all night. Customer service will not provide name of florist used. Suggested refund for candy. Unacceptable.

It's September 13th. It is not Valentine's Day, it is not mother's day, they took my order on the 12th and failed. Fraudulent. I'm inclined to believe they take orders and do not fulfill to take advantage of people who will not complain.

I ordered flowers for my wife's birthday (9/13). The day before her birthday at 3:30 p.m. I receive an e-mail from them stating that they will not be delivered, and that delivery will not occur until 9/17. This was in their e-mail "We have scheduled your delivery for as soon as possible on 2019-09-17 to ensure your gift arrives and the occasion is not missed." Clearly the occasion will be missed as her birthday is on 9/13! I will never order from them again. What terrible customer service!!!

Wanting to surprise my wife, I hopped online and found Fromyouflowers.com. Happy to see that they offered same-day, expedited (before noon) delivery, I found a lovely bouquet of yellow roses and white lilies that I just knew my wife would love. However, online is where the quality ended. The delivery was two-hours late, and what I received was absolutely not what was advertised. I was shorted flowers and what was in the bouquet was not even in bloom, putting the entire bouquet out of sequence. For paying nearly $70 for a bouquet, you would reasonably expect far greater service and product, but you most certainly get neither in the realm of quality. I absolutely would not recommend them, and I would point out that there's a reason their reviews are so low. I just wish I had looked them up beforehand.

This is the third time I ordered fromyouflowers.com. I tried giving them another chance and again the same old thing. I order the flowers to be delivered the same day and a beautiful bouquet. Every time after I pay for the item that I picked out online they do not have it. I get an email that they will send something else. Cheap dead flowers or carnations when I ordered roses. The last time my mom received them they were all wired. Then oh they ran out of the teddy bears, REALLY WTH. I will never ever order from these people again. BEWARE PEOPLE. THEY ARE A RIP OFF SITE. Do not order from them.

I ordered flowers for my aunt's funeral two days before the service and they were never delivered. I received an email indicating that a substitution would need to be made but they never followed up with the delivery. This was very disappointing and very poor customer service. I will not be using this florist for any future orders.

Terrible flowers. I ordered premium flowers and they arrived dying and sloppy. I ordered butterfly arrangement. Neither had the butterfly in them and all of the arrangements were ugly and had none of the flowers or additions as advertised. They promised me new flowers and the new ones looked even worse. Today the florist left a butterfly stick outside of the recipient's house. Do not order from this company. It is a scam. I have pictures and they are posted all over social media. Pity for a flower company. I work in a grocery store and we throw out nicer flowers. I could have done better myself.

It’s not the flowers. I know usually local florists get the job and I am NOT reviewing the arrangements. As a matter of fact the arrangements were never sent. I ordered flowers to be delivered and got a phone call from the company the morning of the supposed delivery. They had already denied one order because of billing issues on my credit card. All of my cards were correct and up to date and I had not ever had any trouble ordering anything from anywhere else. So I ordered another arrangement. They also Denied this one! Even though I used a different card. I answered all of their questions correctly and it was obvious they knew it was me and not a flower- ordering imposter! However they STILL DENIED THE ORDER and said they needed MORE information! When I asked why - all the customer service rep would tell me was that they needed to make sure that I really was the authorized user on the card that was used.

I ordered and paid for same day delivery with special instructions to be delivered before noon, they delivered them at 3pm, which missed my husband, they were for his birthday in July. Giving a 2nd chance ordered for Grandparent's day and they wanted to deliver the next day. Needless to say I am done.

Following knee surgery on Thursday, my mother sent me flowers and candy - which arrived Friday early evening. Upon arrival, the flowers look tired and old, and candy was melted (the teddy bear was fine). I understand delivery flowers need to be trimmed and water, and typically come back - these did not. This morning (just over 48 hours later) they still look tired and old, and won't last much longer. I called this morning, to provide the feedback, and did not share the experience with my mom, as she would be disappointed. Following a 33 minute call, I am more disappointed than ever. While they are sending new flowers and candy, and the reps said what they are scripted to say, there was certainly a lack of empathy and listening.

The flower arrangement arrived a day late. It was very skimpy, with some broken stems and bruised petals. When we spoke with Shamanda, at flowersforyou.com, she was disinterested and told us to call the sender. Since we not want to embarrass the sender, I am writing this review to warn others, and tossing the flowers in the compost pile. I recommend avoiding this company at all costs.

I ordered flowers a week ahead of time to be delivered to my mother-in-law for her birthday. The day that the flowers were supposed to be delivered they never showed up, and no one from FromYouFlowers could get ahold of the florist. I told the customer service rep that I still wanted the flowers delivered, but I also wanted a manager to call me the next day. Guess what? Neither thing happened! The flowers never got delivered, and it took me 4 phone calls to finally get a supervisor the say she was refunding me my money. So no flowers for my mother-in-law's birthday! I will NEVER use this company again! Waste of time and money.

I ordered the braided Zen plant for my husband a week before his birthday because I knew it was not a common plant. The USPS tracking number they gave me did not work so I emailed and got automated responses. I called and customer service could not tell me why. I email Mrs ** who handles orders that are in need of assistance. She called me the day before the plant was due to be delivered and fixed everything wrong and added a second plant. They were beautiful, delivered on time and my husband loved them as well as all the guys he worked with. Proving that the best things take extra time and effort.

Selected this company because I could order same-day delivery which was extremely important to me and I paid extra for. Then I get an email 35 minutes after the order was placed that they cannot deliver it the same day and it will be delivered the next day. Since the recipient was leaving that day, a future delivery date was not possible. I called to cancel the order and had to insist that a future delivery date or another location was not possible and cancel the order. This company should not offer same-day delivery if they cannot deliver it!

Beware to never order from this scam site. I ordered flowers for my mother's birthday and I was told they would be delivered next day. NOT ONLY DID SHE NEVER GET THE FLOWERS BUT THEY CONTINUED TO LIE TO ME ABOUT THE DELIVERY STATUS. I called and 3 times to inquire when they would deliver and the first time I was told they would be there no later than 3:30pm. When 3:30 came and went I called back and then their excuse was, "oh we tried calling but we can't get in touch with the florist." Then 5pm came and went. My mother never got flowers.

THIS ONE TOPS THE CAKE!!! I ordered flowers for my friend's birthday and paid of expedited delivery for that day. She never received the delivery on her birthday and the next morning I received notice that they would refund me $3.00 and deliver some time the next day. I told them to cancel the order in full. Later that evening my friend sent me a thank you that she got the flowers that looked like a 3 year old made them which did not look anything like the photos online! Very disappointing and wondering what happened! Are you ready! This morning the delivery driver showed up at my friend's house and repossessed the flowers from her home!!! Wow, that is customer service!!! I would never use this company ever again!!!

Save yourself the time and find someone else to deliver your flowers. I ordered same day delivery (paid extra) and got a missed call saying to call back with phone number and order number. I called and the lady that “helped” me kept asking if there was an issue and I kept telling her I don’t know I am returning a phone call. She didn’t once ask me for my name or order number until I asked to speak to someone else. Then I was on hold for ten minutes before I asked her to please just look up my order number and tell me why someone called!!! It was super frustrating. I ended up giving her the address again and she wasn’t very helpful toward the end. My flowers were not delivered that day and still have not been deliver. I will have to call AGAIN and have them canceled! What a waste of time and money!

I called at 730am PST on 9/3/19 to order a funeral spray to be delivered by 11am no later than 1130am. I stated this is very important and she put me on hold to call the florist to make sure they would be able to make the delivery on such short notice. The lady from FromYouFlowers said the florist stated they could manage it and it would be delivered no later than 11:30am. Guess what? It didn't happen, I didn't receive a phone call or anything! No email confirmation no nothing. There were no other flowers for the funeral, and I find this truly disappointing. What I truly don't understand is how much time was necessary to make a simple spray and deliver it. They had 4 hours to make it happen.

This is my 1st year teaching and after my 1st week my best friend sent me this basket. It was the absolute best part of my day because every part of my body ached. I quickly had my dinner then poured a glass of wine to soak in a orchid scented bath. Well, the first disappointed was the meager scent. The bubble bath, shower gel, bath bomb and lotion all have little to no fragrance. None of the items have pump or squeeze tops so you basically get globs. I have a huge tub, typically I can use 2 capfuls of a really good bubble bath and I’m in heaven. After using about a quarter of the bottle of the Hawaiian Orchid bubble bath there were barely any bubbles.

I ordered flowers at 8:25 am and paid extra for same day delivery in a large town that has over a dozen flower shops. It was being delivered to a business and should have been delivered by 5 pm. I got an email at 5:38 pm that they were "sorry" they didn't do what they were paid to do, paid extra to be exact. The email further stated the flowers would be delivered the following day. Unfortunately, I ordered them to be delivered same day for a reason. Took me 15 minutes of being on hold (twice) to get customer service to cancel the order and refund my money. I will never use this company or recommend them.

BAD experience; will NEVER use this service again. The item delivered was a $40 vase of red roses instead of the $139 plant I ordered and was charged. Had I not gotten a call from recipient of roses, I never would not have known of the error and $100 overcharge. I will order directly from florist in future. I remain suspicious of how honest this service is.

DISASTER!!!! Ordered flowers for my coworker's last day in the company and never received it! Spend 2 hours on the phone trying to figure out when it's gonna be delivered, then they said that it's delivered and it never was. When I asked to get in touch with the driver they told me that they can't and they don't know anything! Then they wanted to refund only 30%. OUTRAGEOUS. Never ever order from this website!

I will never use this company again. Made an order on Thursday August 22nd and paid for the next day delivery. Was called twice by representatives first time to let me know florist couldn't provide irises in bouquet we ordered. Second was to tell me they were unable to deliver. I was assured the flowers would be delivered on Saturday 25th to slam different address. I then only received an email stating the delivery wouldn't be made until Monday. I was on hold for 30 minutes to cancel and never was able to speak to someone. For a 25th Anniversary gift that they did not receive and I could have used a different florist or gift had this not happened.

This totally fraud company! They charged my card->never delivered flowers->after several phone calls within several weeks DID NOT RETURN MONEY BACK!!! I ordered flowers for my friend several days before her birthday! Her birthday should be on Sunday, so I paid all expedited delivery fees, weekend fees, delivery until 12pm fees, so my order was about $100! She was home whole day since I told her that she will get a surprise! So she was! No, flowers didn't come! At 6pm she texted me that she really wanted go out to celebrate! I called CSR and CSR swore me that Monday until noon the latest flowers will be definitely delivered! My friend been whole day at home on Monday expecting flowers! NO FLOWERS ON MONDAY, NO ON TUESDAY, NO ON WEDNESDAY, NO ON THURSDAY...

I placed the order 2 weeks in advance and they were not able to send it at the requested date. Also spent hours writing email to support just to send the damn flowers already. There are plenty of other alternatives in terms of online florists. Don't do the same mistake I did.

Ordered Flowers for my wife today, with the additional expedited fee to get delivered GUARANTEED before NOON. Called in 1pm and they could not give me a ETA, Called again at 3pm and still cannot tell me where delivery is. WASTED MY TIME DOING THE ORDER, WASTED MY 15 MINS ON HOLD WITH A CUSTOMER REP. POS!!

I ordered premium bouquet of pretty in pink flowers and added on 3 balloons that say “I love you”. I paid extra for the premium upgrade and got the cheapest option available. I also paid extra for three balloons and only got one. Even my heartfelt card was messed up! How can they misspell names when I type it out for them?! After contacting them, they offered to resend it. I agreed and gave them times and dates since this was a $90 surprise for my mom (my brother just passed away and she deserved something special). They said they couldn’t deliver those days and would give me a 30% refund. These flowers are awful. I could’ve gone to Walmart and made my own bouquet cheaper and sooo much prettier. Finally, they gave me a 50% refund. I will definitely stick with the best company I know and only order from 1-800-Flowers in the future.

There's a reason you never heard of this company… cause they don't match up to the big ones!! I gave them a try. Wanted to make a big impression on a special birthday and only half the items arrived. After 10 minutes on hold with the customer service agent that barely spoke English she gave me a partial refund. Big deal.

NEVER DELIVERED after 2 calls - Don't use them. Although the website is "pretty" and the 800 is available; the customer service was good HOWEVER NO FLOWERS were ever delivered to a normal address 2 times; I finally asked for a refund. Just call your "local" florist or funeral home; local is best!

Ordered Funeral flowers with extra charge for 4 hours delivery. Received an email almost around at the end of the 4 hours that they will deliver order next day. When calling Manager promised that it will be deliver before 9:00 am funeral. It was not delivered so I call and they cancel my order. So don't even bother using them. No regrets from customer service representative.

I ordered an arrangement for my sister’s funeral to surround her urn. It was from the family. When I arrived at the funeral home, a sad looking wreath with about 12 carnations and 12 wilted yellow roses with not even enough greenery to cover the foam circle had been delivered. My mother was horrified, my siblings were furious and I was embarrassed. Never do business with this company! It was a major rip-off!

Ordered flowers for my wife's birthday several days in advance, but, they did not deliver. Not sure what else to say, but not delivering something like this for a business like this is miserable. Do not do business with them.

I ordered a dozen red roses for my husband for our anniversary. The order was delivered on time, however, the roses looked awful! They looked burned on the edges, there was one single sprig of baby's breath and there was NO scent to the roses. I emailed the company along with 5 photos of the flowers. After getting NO response, for a few days, I called and was given a 20% refund as well as another shipment. The second shipment took a few days, oh well. When that one arrived, my husband texted me to let me know they were there. The text read: Is 11 the new dozen? I didn't know what he was referring to, but then he explained there were only ELEVEN roses in that order! Once I got home from work, I inspected the flowers, immediately took more pictures in case I needed to send them again. In the meantime, I called my bank and explained what had happened.

I’ve ordered with this company several times and they’ve never disappointed. Always made sure I was happy with my order, and if I wasn’t, they fixed the problem. Will keep ordering from them in the future!

Ordered deluxe succulent arrangement. 1st delivery was flowers and green plants. When I called, the first offer was a 15% refund and a 10 gift card for future (like I would go back). I said I wanted her to get what I ordered, so we agreed to Mon delivery, this was Sat. Mon eve I got an email that it would be delivered Tues. Tues right at 5pm she got the order which in no way was the size of the deluxe basket I ordered. Also I had to s/w a supervisor, the CS rep said she had to hand over the original plant when the new one came, pretty tacky, so I asked for a supervisor. Stick with 1-800-Flowers.

I just ordered flowers for my aunt's birthday from Fromyouflowers.com. They looked good and the prices were very reasonable. BUT...I saw the same day delivery charge of $2.99 and also thought it was reasonable. Not until I went to pay and submitted did I see an extra charge for "shipping and handling" for $14.99, bringing the price over what other florists charged. I wrote to them and they said they don't put this fee in until the end because it varies from state to state and day of delivery but this is just a ploy. They also said - get this - "the service fee is mentioned on our Company Information page under Taxes and Pricing." Who is looking at your company information page? People need to know this before they buy the flowers. Will not buy from them again.

I placed an order online for my husband. I received an email stating that I needed to verify my purchase. I had to call 5 times, I kept getting transferred and placed on hold then disconnected. They ended up not sending my order, but charging my account $70. I then have to wait 3-5 days for a credit. This was a surprise gift for my husband. I paid in Apple Pay and they refused the order unless they talked to him first! Never trust this company! I used edible arrangements with no hassle!!

After ordering some flowers for my sister who just had a baby; I decided to look up the reviews, and was horrified by the abundant amount of bad reviews. I was so worried that my flowers and teddy bear would not be received on time or maybe not even be received at all. I was very relieved to find out that the flowers and teddy bear had been received on the correct day and in good quality. Thank you.

I have ordered from here twice in the last few weeks. The first order I Paid extra for expedited delivery time (before noon). I had to call them 3 times that morning to track the flowers and they were not delivered until after 3:00. I was sending them to my sister in law at work and she was leaving as they were delivered. Thankfully she did get them before her day was over. I was told I would be refunded my extra delivery fee, however was not.

First of all, I have used this site before and been satisfied. However, I ordered a European Dish garden plant arrangement for $55 and my sister received a half dead plant that must have cost $15 at best when it was living. SO DISAPPOINTED!!!

I ordered a “premium” flower” arrangement for a funeral. I paid extra to have delivered, on time, a half hour earlier than ceremony. Flowers did not arrive. I kept calling and was put on hold forever. After ceremony, out in hallway, the ugliest, saddest arrangement of flowers sat. All flowers were wilting, leaves were yellowing and falling off the arrangement. The flowers were sparse with a purple bow. It was depressing. This arrangement was NOTHING like advertised. I felt ripped off and taken advantage of. It felt like since it was for a funeral they used old dying flowers. It made me upset. I contacted them right away. They were only willing to give me 50% off. I wish I could’ve returned them. I would never use them again.

I submitted my request for same day delivery of their tier 2 special at 9am, it was 29.99 rather than the 19.99 that I was originally sold on. After getting to the check out and there was 14.00 for the delivery fee, 2.99 for the same day fee, and xx amount in taxes. I figured hey since it was same day and the special second tier it would be worth it just to pay for the nice gift and surprise.

I ordered flowers specifically to be delivered and paid for same-day delivery. The website states that they guarantee same-day delivery. My flowers did not get delivered the same day. They made it for the very next day. When I called and spoke with the representative all they can do is say, "I'm sorry." That means their guarantee of same-day delivery means nothing.

I receive the flowers from a friend. When I opened the box, the flowers were hot and wilted. I revived them somewhat and enjoyed them for a few days (3) before they were entirely done. Most flower arrangements I have received have lasted 10 days to two weeks. I contacted customer service this week and got responses not related to my questions and requesting information I already provided. They said they could not help me because I didn't have the credit card of my friend who sent them. I certainly didn't want my friend to know how awful these flowers were. Apparently some people in the company understand customer service, just not the one that took my complaint. After reading other responses here, I would like to think I got an inexperienced customer service person. However, I would not do business with these folks in the future.

Ordered flowers Friday night and paid for next day ship, left my number "in case of issues". Flowers never showed up and no contact. I called, was fed a lame story and apology and offered a discount and assured they would be there Monday. Monday comes and I call at 630 local time (430pm where they were to be delivered) to see why they aren't there as promised and fed another story (different this time at least) about a computer malfunction. They offered to upgrade my bouquet size but I already purchased the largest size.. Great way to ruin a surprise when I have to ask if shes received one yet! Not to mention letting her know after partially ruining it, that something would be showing up and then never actually showing up.

I placed an order for a delivery, paid extra for weekend and expedited delivery. They emailed me hours after the promised delivery time saying they couldn't fulfill the order and needed an alternate address. I provided the alternate address and they promised it would be delivered 2 days later. Two days passed, delivery was not confirmed so I contacted them, only to find out that they had not delivered the order yet again. This time, they didn't even extend the courtesy of letting me know the delivery was not made. This was the worst service ever and they were so nonchalant about the whole thing. They didn't seem to care that the arrangement was going to a grieving family. I cancelled the order and a future order I had placed. Lesson learned... Fromyouflowers means the intended recipient will never get the "flowers from you".

I ordered Birthday flowers for a friend in another part of the state. In addition, I paid an additional service fee for early delivery (prior to 12 noon). When the flowers didn’t arrive, I called Fromyouflowers.com and spoke to a service rep. She put me on hold while she contacted the local florist. She came back on and advised me the florist said they they would go out “later.” When I advised her I paid extra for early delivery, she said she would refund that charge. I don’t know if that will happen. The website says regular delivery hours are 9-6pm. When they still had not been delivered at 5:30 pm I called back.

I ordered a midsize bouquet for $50. What got delivered looked like it was picked up at Walmart. Description said roses, mini roses and carnation spray plus daisies. Pic online was gorgeous. What arrived was 2 roses, a few white mums and one spray of mini carnations. When customer service did a re-send it was one rose with a few purple mums. Poor representation as to the online picture. I’m done with FromYouFlowers. Just can’t get it right!!

After working with me for 10 years, my daughter was headed off to school and we had a celebration here at work. I ordered flowers the day before to be delivered at work for her. They never showed up. When I called, I was offered a 30% discount. A discount??!! On flowers I paid for that NEVER came?? What idiot came up with that? You want me to pay 70% of something I didnt get?? Trust me... Just call your neighborhood florist. These guys are a joke.

Flower arrangement was pretty but about half the size of the picture. For sure NOT worth $59.99. I paid extra for premier flowers and they were good quality. But the small size was really disappointing. Sorry no more for me.

The flowers my mom received really didn’t look like what I ordered; they were pretty, but not as pretty as the photo. I’m not sure what I paid was worth what I got. They did deliver on the correct day, so that’s a plus; when I tried Rita’s Florist online they didn’t show up, couldn’t be contacted, and then refunded me with no explanation.

I ordered an orchid for my mother when we placed her at a memory care. It was delivered and my sister said it was small. I am really upset that something that cost 45 should have been better than a grocery store plant.

JUST SHARING. Plan to post this review everywhere. I ordered flowers for a special, honoring ceremony for someone dear in my life on 7/24/19. I expected the flowers to be delivered on 7/27 to the location of the event. For some reason, the florist attempted to deliver the flowers (really early in the day) but couldn't locate the person and left without trying to contact me by phone. Turns out, FromYouFlowers sent an email to me with instructions on how to proceed. UNFORTUNATELY, after responding the florist nor FromYouFlowers made any attempt to redeliver the flowers by close of business that day.

I was lied to (multiple times), hung up on (multiple times), and yanked around for an entire weekend while I figured this out... then when I demanded my money back for my trouble they cancelled my order outright... AFTER the delivery service had left a note on the recipient's door telling her to call to schedule a delivery. A breakdown of what happened to me starting on a Saturday morning.

We ordered flowers for my father's funeral to be delivered by 9:30 am, with service at 11. They showed up at 11:30 looking like a bunch of sticks. Only 2 of the 20 flowers had bloomed. Their customer service only gave 20% credit and a $10 gift certificate which will go to waste.

Ordered flowers on the 24th to be delivered on the 26th, NOTHING, called and was told they would look into and get back to me. NOTHING! On the 28th I called again. All they said was sorry. The flowers got delivered at 6 pm tonight. I do not recommend buying from them.

I ordered flowers for a seriously ill friend. They were supposed to be delivered the next day. My friend was not at home when they tried to to deliver them at 2pm but they didn't bother to try & contact her even though they had her cellphone number or try again to deliver later in the day. I was told they would be delivered the next day but by 2.30pm she still hadn't received them. I cancelled the order & will try with another company. I am utterly disgusted with these people who don't seem to give a damn about their customers.

I've tried to use this company many times. The flowers are almost always pretty but they never deliver on time. I've been late for funerals, weddings and birthdays. Birthdays ok but nothing like someone getting a funeral arrangement the day after they have buried the deceased. I've paid the extra fee for nothing. 7 times now, 7 times I've been refunded the expedited fee cause they can't keep their end of the deal. I would rather pay a higher cost for decent customer service and a company who gave a crap. Spending a small fortune on Flowers only to have them show up late makes me look bad.

First, I will say their website is fairly easy to use. And they do have a lot of automatic savings but you do not get the same level as 1800FLOWERS. My deluxe arrangement had 4 carnations a 8 roses, but look up the picture for "You are in my heart". And I upgraded from the regular to deluxe and regular picture looks better than what my recipient received.

Ordered the Eternal Garden Casket Spray. Per the website it measured 30"H x 90"W x 32D. When it was delivered it was half that size. When I called to complain I was told they would redeliver the item but it was never fixed.

The Vendor never delivered the flowers when they said they did. They were terrible and were scam artists or hired people who were. I contacted fromyouflowers, and they said that the flowers were delivered, at a funeral home although the recipient said he did not get them.

HORRIBLE experience! Flowers were delivered two days late, and NOT in the mug I ordered!!! I ordered the bright yellow smiley mug, and the flowers were delivered in an UGLY AVOCADO PUKE GREEN, and VERY PLAIN mug!!! This company is a SCAM!!! DO NOT USE!!!

I've paid for the morning delivery before 12pm but flowers was delivered at 3pm. And I got different bouquet. I choose bouquet on site by pics but actually they sent me much cheaper bouquet. Very bad customer service. Very expensive for their products and services.

Ordered a 19.99 bouquet for my 10 year old granddaughter and added balloons for her birthday. Flowers died within two days and balloons deflating also. Wrote an email and was told the florist was very sorry about the order. (Big deal)... I was told I would get a 25% credit for my order. Turns out I only got a 5.00 credit on a 46.00 and change order. When I questioned this I was told the credit is only for the 19.99 flowers and nothing on the add ons. Is not what the email originally said. I could have bought a better bouquet for my granddaughter at our local supermarket and the balloons wouldn't have deflated so fast. Buyer beware! Never Again! This was my granddaughters first flower delivery. So sad it turned out this way!

I ordered a bouquet of flowers and chocolate to be sent to my mother at her retirement home for Mother's Day 5/2019. They were not delivered the day I specified, which they acknowledged after I complained. They offered to send a "better" bouquet which never arrived by the date specified. When I tried to contact company about this failed delivery they completely stopped responding. A credit card dispute was denied because they presented a phony statement "showing" it was delivered. If they had only communicated that they believed it was delivered I could have followed up with the retirement facility myself, but it's now been too long. Stay away!

The bouquet that was delivered to my mom looked nothing like what was pictured online. Not even vaguely similar. Cheaper flowers, of completely different colors, carnations and green leaves, were used and were arranged in a haphazard, unattractive way. When I wrote to the company, with side by side images of what was received and what was shown online, they refunded $6. The reviews on their site are fake. When you write a review, you cannot leave stars, yet they claim “5 star” reviews. Disgusted. Total waste of money, internet fraud. Spend your money with a better company. -Lindsay

My father ordered flowers, a card and a ballon for their 47th anniversary to surprise my mom. They called and canceled a day before and my mom heard. My poor dad was in tears... Horrible company. Unprofessional company. This is their job and they failed miserably.

Here's what my daughter received for her birthday. Stay away! This was the second chance I'd given them after my first order wasn't going to be delivered, which I only found out after contacting them to ask what time the delivery would be. They said they didn't deliver to that zip code. However I had received an email confirmation and the moneys were taken from my account. This was the complimentary arrangement... three Iris.

Picture showed four Stargazer lilies. Arrangement had one and a bud sticking up high. Mostly daisies. Cost of almost $75 after expedited delivery. Son sent me picture. VERY disappointed. Delivery did happen as expected.

I ordered some sympathy flowers for my boyfriend while I was working out of town. Bought a nice mid-price flower bundle ($28 with the $7 "preferred customer" discount since they were on sale). The flowers, even with discount, came out to about $50 due to the delivery fees and charges. First, I called the customer service line to request that if for whatever reason my boyfriend did not answer his phone, to absolutely NOT leave the flowers in our apartment lobby. The agent confirmed with the florist that this would be noted. A few hours later, I receive an email saying the delivery was completed.

I had order some flowers for my wife bday. I was so excited I even upgraded to a deluxe to make it a special day. The issue was that once she received the flowers it was nothing like the website had showed. That why I give them 1 stars rating. They ruined a special day for us.

I am incredibly disappointed in this site!! It has to be a SCAM! I ordered a basket for my nephew in Florida, I am in NC. I paid for same day delivery that morning, so he would have a surprise from his NC family once he returned home from his stay in the hospital. Late that afternoon I got an email that they couldn’t make same day happen but guaranteed delivery the next. We are still waiting on that delivery 3 days later. They claim they attempted to make the delivery. We have had no calls and several people have been at the address all day 24/7 taking care of my nephew. Liars, thieves!!!! AVOID! AVOID!

I wish I can give Zero stars, I spoke to 7 reps today and all was no help and did not care. Today is my Grandmother Irene ** Birthday and I ordered an sunshine and Tulips and we got something totally different. Her favorite flower is Tulips and we got a substitute yellow roses. We got a substitute even though the site doesn’t say substitute. None of the reps cared. And was no help, I spoke to a supervisor and he was telling me that it wasn’t a big deal and that I shouldn’t over react. I need to speak to someone from corporate directly ASAP.

I ordered purple roses bouquet for my aunt’s birthday. She received them on time and they are fresh, stunning and beautiful. Just like I was hoping for. She was very happy and made me happy. They weren’t cheap, but was worth it to make someone happy.

At first they promise for same day delivery but it doesn't happen, they are not on time and they don't even let you know in time to make other arrangements. If you need same day delivery don't use this site.

My elderly uncle ordered flowers from here and paid expedited shipping for my father’s funeral. The flowers never arrived. 2 days later they still hadn’t arrived. The online status said delivered. 2 hours later the florist called and said they just got the order - 2 days later. Stacey answered the order line and the florist partner line. I told her my father died and she was rude. Refused to help me. And refused to pass me on to a manager. The customer service rep - another worker- hunt up on me. What’s the point of paying for flowers and paying extra when they don’t show up on time - or at all- and the representatives Refuse to help you and are rude to Bereaving customers?

I placed an order on 6/30 for my daughter's big birthday and new home on 7/1. When I checked the delivery status on 7/1 @ 2PM, it showed that delivery was scheduled. I had a busy day and when I checked again at 10PM, nothing had arrived, and I had received no call or email from From You Flowers. I called and reached customer service, and the person offered to refund my same-day delivery fee and deliver the following day - seriously?? The important day is today!! How could I not send my daughter someone on her actual birthday?

Needed a flower arrangement for a dinner at our house tonight. Googled florists near me. These bozos said 'same day service', so I place my order this morning. This afternoon I check on the delivery status... Am told.. 'delivery was attempted...but no one at home.' Well, here we have a problem. I have been housebound since April 29 for back surgery..

Have NEVER had a company of any kind mess up THIS BAD. Ordered flowers for bff whose dad just passed away. Found out she was with family for couple days so called & changed delivery date. Was told no problem & rec’d confirming email. Flowers STILL delivered on original date to address where my friend wouldn’t be for 2 days. Called & was told they’d be redelivered for free (Wow! That’ll make it all better. That should be a given & FREE UPGRADE!). So they redeliver that same evening; a HIDEOUS bouquet that doesn’t even remotely look like what I ordered. Am escalating this to the top. DO NOT USE THIS COMPANY!!!!

Ok I ordered flowers for my daughter's birthday. They did get delivered on time however it was nothing even close to what I ordered. Long story short that was on a Thursday and today is Monday -- a promised delivery Saturday that never happened nor did it today. I hope they fire that florist. Plus the arrangement they did send died in a day. After several attempts I just asked for a full refund. So my daughter's birthday flowers never happened. So disappointed!! Customer service was very nice and did their job. I don’t blame them, but don’t advertise something that can’t be fulfilled.

I placed an order on Sunday for flowers to be delivered for a Birthday on Monday in Meyersdale, PA. They said they could not deliver to this address and tried to switch the flowers in a vase, to flowers in a box from UPS, delivered for Tuesday. I spent more than 50 dollars on the flowers in the picture and they are trying to switch it to a different product. DO NOT USE THIS COMPANY. Not only did she not get flowers on her birthday, but the company is trying to squeeze a profit by sending different flowers.

Our experience was horrible:

Thursday - ordered a premium fruit basket (online) to be delivered on Friday. Friday - FromYouFlowers called me and said the flower shop had no fruit and said the fruit basket would delivered on Saturday. Friday afternoon - I receive an email from FromYouFlowers that my order has been delivered. I call my friend to see if she received the fruit basket - she said no. I call FromYouFlowers to see what happened. They said there were an email error and assured me it would be delivered on Saturday.

I have received a bouquet looking different than what I ordered. I have paid for a bouquet with elegant lilies and they put Gerbera which is much cheaper, the bouquet had no ribbon as in the picture and the message was written disordered. In the middle of the message they left 2 words on one row and a letter from another word and continued on the second row with the other letters from the word..separated the letters from the words in a way that the message looked awful. Paid 50$ and they offered to return 3$...

They provide you an option to pay for expedited shipping for morning delivery before 12 pm. Which was important for me, but they failed. I write to customer support at 1 pm and they just said to me that they cannot guarantee curtain time for delivery. Why they doesn't put this information when you make an order? They agree to return expedited shipping fee, but that not the point, I really need to my order be delivered before 12 pm. If I know that earlier I could've choose different company. So be careful with that company. Also, I'm still waiting for my order to be deliver. And I hope that the recipient will be at home.

I ordered a Peace Lilly. I arrived with no card even though I had requested card (so recipient had no idea who it came from) and the plant was not good with no flowers or even buds to become flowers. Just a tired plant with no card.

I ordered a plant for my cousin on Saturday (6/22). My aunt passed away. I arranged for delivery on Monday. Monday evening I get an email stating it hasnt been delivered and they wanted more phone numbers to contact my cousin. I provided, and on Tuesday afternoon - no updates, no delivery.... They sure as heck took my money within 5 seconds... Never, never have I had an issue with other florists. I contacted them and said if they couldnt deliver it today (no mind you I have already paid for them to be delivered yesterday), then cancel the order and refund my money.... Within 3 minutes I receive an email stating it can take up to 3 days for a refund. I will NEVER recommend this place and when asked, I will be honest. I have been ripped off (as far as I am concerned because I dont have my money back yet, AND I had to order from another company and pay extra for delivery to get it there today).

Short and sweet version-I ordered flowers online for Matt fiancé. Paid for them to be delivered that day. Got a call couple hours later that they needed to verify some information. I returned call, verified Name, put on hold for four minutes, verified recipient name, put on hold for four minutes, verified address, put on hold for four minutes, verified card contents, put on hold for four minutes... Got a little annoyed because I was at work and he could only verify one piece of information at a time. I finally stated I was at work and ask what this was about because I needed to go back to work. He got annoyed and said everything was fine that the flowers will be delivered.

They didn't give me items that I had ordered with my credit card. They tried to over talk me and that wasn't going to work out well at all after I spent 83 dollars! I asked to speak to someone in charge twice and they kept putting me on hold. Never did speak to someone in charge! They were ill-mannered and not very bright whatsoever. These illegals are anything but professionals, they are scam artists. I've seen more professionals working at Walmart! They should be arrested for fraud!!

There are many very good floral services but THIS IS NOT ONE! After paying an additional charge for same day delivery, the arrangement was not delivered, yet the website tracking and a company rep said they were delivered. The rep even said delivery was confirmed by recipient, which it was not. The recipient was not phoned, and although at home, no one rang the bell. Security cameras did not show any delivery persons. The worst is that when I called to find out what happened, the representative offered me a 20% credit and a 15$ gift certificate for a future order! I thought I was hearing things when he said there would not be a full refund despite the fact that I told him I did not want the order the next day since the day and the surprise had now passed. What a rip-off --- they keep 80% of an invoice and don't provide the service! STAY AWAY! I should have used Teleflora!

!!!! Please be careful if you are thinking about using FromYouFlowers. I spent $72.07 USD on a floral bouquet for a close friend many miles away back in April. I used FromYouFlowers because they advertised same day delivery. My friend was very sick and I just felt I needed to get her flowers that very day. However FromYouFlowers did not send my flowers that day, they refunded me $3.28 USD as they could not deliver them that day. (Big deal!!) My friend took a very bad turn that night and I was so disappointed that she had not received the flowers on the day I requested. I never heard from her or her family that they had received the flowers and she was not in good health from that day on for over a month so I could not contact her to find out if she did receive the flowers.

I ordered the deluxe gourmet party basket for 69.99 + 14.99 delivery. I am embarrassed by what was delivered. It was discount grocery store (Adli) items that can be bought anywhere. The cheese was a block of regular cheddar cheese, a plastic bottle of mustard, a bag of pretzels, a box of crackers to name a few. There was nothing special or gourmet about it. Definitely not worth $70. I contacted the company because they have a satisfaction 'guarantee'. They replied quickly but would only issue a 20% refund on the product, not a full refund like their website states. This was the first time I ordered something to be delivered and I will never use this site again. Save your money! You'll be disappointed in what is delivered. It'll look nothing like what they portray on their website for what you are buying.

I ordered a gift basket for same day delivery. At night, I got an email saying they could not deliver the gift until tomorrow and offered a paltry $2.99 refund. I had to hold for 22 minutes to get a live person on the phone. The man proceeded to lecture me and argue with me to the point where I had to hang up the call. He refused to apologize for their mistake. I asked about their 100 percent guarantee, and he said that he had to follow "policy" which is why they could only offer the $2.99 refund. I asked to cancel the entire order, but no one has emailed me to confirm that this has happened. Do not use this website!

If I could give 0 stars I would. I placed a $70 order on May 10th. They took the money out of my account but I never got a confirmation or tracking number. I tried emailing the company when my mother-in-law didn't get her flowers. No response. I tried calling multiple times with no answer. I made another attempt and when I finally got a hold of someone they gave me a $13 refund and promised she would get her flowers the next day. Over a week went by... Nothing. It's now been over a month and I'm still fighting to get my money back. THIS COMPANY IS A SCAM.

Gm this is unacceptable once again. I have been turned around with ever doing business with you ever again. I will not tell a single soul about your company with anything positive. First off I ordered a gift for my daughter who is away in college in her birthday. The company never delivered nor did they ever have the decency to contact me to let me know they couldn’t complete the job. So I called customer service and get the runaround and they are not concerned in the beginning but the next time I called a better rep made me feel a little better by reasonably understanding the situation and offered me a gift certificate and would send the order to another florist. But as kind as she was the company failed me once again.

Ordered a same day product 6/13, received a false delivery notification then was told item would be delivered 6/14. Which is not the same day. On 6/14 was notified that product would be delivered 6/17. The only thing I can say for them is that they quickly granted my request for an order cancellation and full refund.

What I purchased on the site was not what was delivered. I had three choices, REGULAR, DELUXE AND PREMIUM. I chose premium at a premium price. When I called several times I was repeatedly hung up on. I spoke to the main office and after hanging up on them I received a full refund. Their explanation was that “the recipe was fulfilled”. She said there was 12 roses in the recipe. The picture clearly shows 30 roses.

Awfully disappointed with the delivery flower arrangement for my Aunt’s funeral. What was pictured sample was not the same with what was delivered! Not happy at all and will not use this flower delivery again!

I ordered a gift basket for my daughter and her family who are enjoying time in Disney since her husband and the kid's father is being deployed Father's day for a year. So I thought a little sweet basket would be great. Very disappointed. They could not do same day service i ordered so they credit me $2.99 for that. Then when they got the basket it was not what it was suppose to be. It looked like someone put it together from the dollar store. Then they give me $10 gift card for their site. I'm not using their site again.

I ordered a same day delivery Birthday Arrangement for my daughter-in-law, the online tracker the site they provide showed they were in the process of being delivered, they never were and when I called them the woman was very rude! All she stated was I’d get a credit back on my card in a few days! Terrible customer service!!

I ordered a arrangement for my mom for her birthday and what she got was poorly put together and when I called they gave me 30% of my money. Very disappointing considering we aren’t in the same state.

My wife and I, we're celebrating 3 year anniversary and I decided to send her a nice flower arrangement from this company. Bad idea. I should have checked the reviews before buying from here. Long story short, she didn't get what I paid for, instead they sent the cheapest thing they can find with lots of greens, 3 roses 3 lilies not even open. That thing it's not even close. If I could upload a picture that would save me time to explain it all. The poor customer service they have it's really bad. I called to track my order, I was advice to go online which was a dead end. I called back and spoke to someone who didn't even had a way to contact the person who was making the delivery. Till now I am waiting for an answer if the arrangement was delivered, and for the hell of it, I was advised to call my wife and asked if she received it.

Exceptionally poor service. I had to call 4 times today and still the delivery is not made and I keep getting false assurances that the florist is near my home and would be delivered in just a few minutes. It has been hours and delivery is not made. I now also have an email saying falsely that delivery has been made. First they refund expedited fees then offer additional $15 credit but do not have the ability to ensure delivery. Exceptional poor service and I want both orders cancelled and money refunded. The order numbers are ** and **.

I ordered flowers for my nephew's death and at 8pm day of funeral was told the flowers were not available! So no flowers from us! They wanted to deliver next NIGHT but he would be buried by then so useless! So after going crazy on them offered me a candy basket for a funeral really!?!?! So agreed to having fruit basket sent to home and next day still waiting. No basket as of yet! Save yourself the headache order from local florist. DON'T use them. Obviously cannot fulfill orders they take.... Oh forgot to mention paid extra for early delivery! RUN. DON'T DO IT!

I ordered flowers that had roses in them (called cotton candy) and the flowers delivered were nowhere near what I ordered. No roses at all, but with daisies, baby's breath and some other cheap looking flowers. This was delivered to a sweet friend of mine that is going into hospice and I've never been so disappointed in my life. I do not recommend ordering online!

I should’ve read the reviews on the company first. I ordered a flower gift combo (red roses and carnation combo with a teddy bear and chocolates). I paid a lot of extra money for the delivery. Like someone else mentioned, this company gives your order to a local florist to complete. The purchase was received an hour before the latest time the next day (between 9am and 6pm-delivered at 5pm). The flowers were half the number (about 10-15) versus 30 in the picture. I called the company and they agreed to discount some money I paid.

I ordered an arrangement as a gift. Paid same day delivery fee and expediting fee. Was guaranteed before noon delivery. It is now 1:30 pm and I have called twice and was told twice my order was “out for delivery.” Liars! It doesn’t take 2.00 hrs to deliver (even if the shop was 80 miles away). LAST time I order from them!

I've used them several times over the past couple years and what was delivered was always almost identical to what was ordered. That was not the case this time. I ordered a spring arrangement for my Mom's birthday and she received an ugly fall colored arrangement. They refunded 30%, I told them I would prefer they have them replaced, the new flowers aren't as ugly but they look nothing like what I ordered. They sent me a $15 gift certificate. That's useless, I certainly won't be using them again if they can't get it right after 2 tries.

The funeral wreath received barely resembled the advertised picture. Not the same vibrant colors, only a few of the same bloom varieties, very poor design, and they added black spray painted dried baby's breath for my aunt’s funeral. Awful and embarrassing!!!! One star for delivery on time, with a five day notice. Do NOT purchase flowers from fromyouflowers.com! They blew it!

Delivery failure and poor customer service! Very unhappy! This order was for our 1st year Wedding Anniversary and was never delivered. I ordered a same day delivery arrangement and added expedited shipping so it could get there before noon the next day. This delivery was going to my wife’s place of work and was never received. I called customer service at 4:15 and explained my concern and after being on hold 10 minutes they finally said they couldn’t get ahold of the florist and only offered me a $4.99 refund for my expedited shipping fee and troubles. I said, "You can’t do anything more than that? I would just like a full refund." In which they did. Very bad business in my opinion!

Never again will I order from From You Flowers. My first order looked NOTHING like what I ordered. I was disgusted and embarrassed at what showed up at my friend's apt to congratulate her on the birth of her baby girl. I couldn't get on the phone fast enough to complain and get my money back. This comment is a scam!

My daughter was in the hospital, in a major city, for a serious surgery. I ordered a bouquet from 'Fromyouflowers.com' to be delivered when she was out of surgery. I paid over $70, but when a mother is out of state and not able to be there, you want her to know she's in your thoughts and prayers. Needless to say, I repeatedly had to contact the company to report the flowers were not there, even as she was about to be discharged. She did not receive the flowers while in the hospital. I did not want them after she went home, but when she was alone in the hospital. I will NEVER order from them again, but will go with a RELIABLE florist next time. Shame, shame!!!

I ordered the Designer's Mixed Bouquet for delivery to my mom. They were delivered by the requested time, but were dropped at the door without a knocking or ringing the doorbell. There's no way to know how long they sat outside. Upon opening the box, they were all tulips which doesn't seem like a mixed bouquet to me, but could have been fine, except they were they looked "old" and less than fresh. The tulips had bent stems, curled brown leaves, and banged up flower tips. As my mom said, they look like they'd been riding around in a truck for a few days.

DO NOT waste your time and money with this pathetic company!!! They delivered nothing that we ordered. Then, they had the audacity to offer re-delivering another day, (past the recipient's birthday) along with a gift certificate for a future order! Like we will ever do business with this lousy company again! I am sick and tired of companies thinking they can get away with crap and people will just settle for it. Wake up America and DEMAND BETTER!!!! HOLD THESE PATHETIC COMPANIES ACCOUNTABLE!!!!

The flowers delivered were not the same as the picture on the website. I am really disappointed with your final product comparing it to your website picture. The bow was missing and it was supposed to be two types of roses and just one type was on the final product delivered. Really misleading.

I ordered Calla Lilies for a friend and instead the company delivered green leaves and some really cheap white flowers. I was charged a hefty sum for this and the people in the so called 'customer service' were absolutely not helpful. Please don't go through this bogus company.

I have used several of these type of services to order flowers. Ordered them to be delivered to a friend on the day she was working from home after a family member passed. Long story short, I keep following up. They claim to have also tried with a second florist. Still no flowers Tuesday night.. Scheduled originally for the previous Friday. Worst part is you sit on hold forever. The rep is nice and promises to email a follow up. Not one of the 4 I spoke to did. No even reasonable explanation even on the fifth day. Just useless apologies... Had to cancel them. Horrible service!

I made 2 separate orders and one wasn't even what I ordered and the flowers were dead, the second was 2 dozen roses and 1/2 were DEAD!!! When I spoke to Customer Service I could barely understand what she was saying she was talking so fast! So I wrote customer service and they offered to give me a $15 gift certificate towards my next purchase? When I spent $140.00 on two orders alone? I didn't ruin them!! They pass the buck off on UPS and FedEx as well!! They are ultimately responsible but take none at all!!! The next email that I wrote explained why the gift card wasn't accepted. They were short answers from there!!!

I purchased a bouquet for my granddaughter. The bouquet that showed up was a very sad pathetic little bunch of flowers. It looked nothing like what the description or photos showed. I paid 58.00 for something I could have bought in a grocery store checkout line for $9. I complained to the company, and their answer was to give a $12 credit. Save your money, go with a more reputable company.

I ordered Mother’s Day flowers from this website because I was led to believe that by paying the extra $15-$16 for delivery on the date I was allowed to select, the flowers would be delivered on May 12th, 2019 which was Mother’s Day. They arrived a day EARLY. I am extremely dissatisfied with this false advertising. Not only this, the roses were open and in full bloom while the lilies were closed tight and would not bloom for DAYS after when the roses were nearly dead. I just cannot believe the incompetence of a florist to behave so unprofessionally. If they do not have the flowers as advertised on the website, then CALL me and SPEAK to me so we can decide on something else, don’t just slap anything in a vase and call it a day.

I ordered flowers for Mother's Day and was told that they would be delivered Friday May 10th. I got an email notice at 6:59 pm that they have been delivered to my Mom. I was at her house at 7:00 pm and no delivery. I could not get anyone on the phone and could only communicate thru email. I continued to get response that they have been delivered. I finally talked with someone on Saturday May 11th and was assured that they would be delivered that day. By 6:00 pm, no delivery. I was never given a good excuse except that they were having trouble with their local source. I didn't care, because they kept telling me that they were delivered on Friday instead of coming clean. It was a total BUST of a Mother's Day order and I will NEVER use these people again. Don't be fooled by any JD Power award. I was refunded my money, but I missed an opportunity with my Mom that weekend that they can't replace. Awful company to order from.

If you’re looking to impress your significant other with an amateurish arrangement of wilted flowers then this is the place for you. I’ll give “FromYouFlowers” this much — they’re consistent. I’ve ordered arrangements through this website four times and each delivery was equally unimpressive. In my final order, the flowers were hastily thrown together, full stems poking up where dying rosebuds had obviously been clipped off post-arrangement, and the vase was a dollar store knock-off of what the website had promised. As a bonus, you’ll be impressed by the surly delivery driver’s 4:50pm arrival, despite requests for a morning delivery time. And, if you act now, FromYouFlowers will throw in about $35 in hidden fees that aren’t disclosed until you complete your order!! Trust me — you don’t want “FromYouFlowers” coming from you.

I ordered flowers for a friend. The photo of the flowers on the website was very pretty. Ordered the flowers and paid $61.00 for arranged flowers in a vase. To be very honest I could have gone to any supermarket and brought prettier flowers for $15.00. The flowers were not arranged at all. They came in a box with a separate vase. On the receipt it clearly said Florist Arranged. When we called to complain about what we received we were told they would credit us 30%. Are you kidding, we did not get what we were promised and they were not florist arranged. This cost $61.00. A child could good do a better job. DO NOT ORDER FLOWERS FROM THIS COMPANY.

The flowers were supposed to be delivered the same day ordered. They were not. I was also charged for same day delivery and have not been refunded. I never received a phone call letting me know which flower shop in Buffalo NY would be delivering the flowers so I had no idea who to call.

After seeing a J.D. Power customer satisfaction statement on this company's website, I decided to have them deliver a high-end 10th anniversary flower arrangement to my wife's business office. The difference in size, quality and value between the photos of what I purchased from their website and the photos that I sent them of what was delivered would be extremely difficult to overstate. My wife seemed thankful but a bit embarrassed by the delivery because it looked very similar to a $15 small arrangement from a grocery store. What I purchased was a $130 large size, professionally arranged bouquet.

Terrible customer service and delay of flower delivery. Ordered well in advance, did not deliver on time, and when you call the company they say one thing and do another. Buyer be aware! Terrible company!!!!

Ordered birthday flowers for my daughter on the West Coast. Ordered them a week in advance to make sure they were there on time. I called twice to find out what was going on and they assured me that they would be there on time the next day. She didn’t get them until three days later. Plus she didn’t get the flowers I ordered.

I ordered a succulent garden for my sister in law who has been in the hospital from a pretty serious car accident. I ordered the deluxe version of the succulents and paid extra for same day delivery. I will say that I was very nervous after reading reviews that the succulents wouldn’t be delivered on time, but they were! The arrangement itself looks slightly different from the online picture. The plants look healthy enough but I was hoping for more variety like in the online picture. I also paid much more than what I think it is worth, but my sister loved them regardless and that’s what matters to me!

I ordered flowers well in advance for Mother's Day and haf them delivered two days early to make sure she received them, but when they were delivered after 5 p.m. in the afternoon they were very wilted. I called back and sent pictures in of my complaint and at that time they set up a redelivery date of the following week and then the flowers were never delivered. I was so upset with dealing with it and my mom complaining to me that I gave her the number to call and complain. My mom was told she would get them in two days and at this point I am hoping she does because she sent Consumer Affairs website for me to write review.

My boyfriend sent me a bouquet of pink and purple tulips last week and I was very excited when they had arrived--tulips are my favorite. I opened them up and saw that all of the tulips were hunched over and pointed down, not to mention some of the leaves were starting to turn yellow. I put them in water and hoped for the best. On the day I received them, I had two people come up and tell me that they were "very sad flowers." I was still hopeful that they would take a turn for the best. Sadly they did not. They all died within a few days and only (maybe) 3 of the tulips actually opened. The tulips that did open were pink and none of the purple tulips got even close to opening. I am VERY disappointed and so is my boyfriend. We will not be ordering from this company ever again.

My daughter ordered me flowers through this company for Mother's Day. They came by UPS at 6PM two days before Mother's Day. I live in Florida and was very Hot that day. The flowers were hot and wilting, I still did what directions said. The flowers died within two days. My daughter telephoned the company and they were delivering the flowers almost two weeks later, which never happened. Called and said they were delivering in two days. So far nothing happening!

My sister and I selected a bouquet online for next day delivery to my cousin, who had just had surgery. I thought the range of choices was impressive. Prices were a little high, but it looked like quality arrangements so I was willing to pay. The day of delivery I received an email stating the florist did not have the necessary flowers to do the design I had selected and so the most comparable possible substitute would be delivered instead. I was not sent a picture of this substitute so I had no idea what the flowers sent to my cousin were supposed to look like. Thankfully my cousin liked them, but she sent me a picture and it was fairly different from what my sister and I had ordered. I do not think I will be using this company again, due to the difference in what was ordered versus what was delivered.

I ordered flowers at 7:30 a.m. I paid for guaranteed 4 hour delivery. I wanted my wife to get them at work. She had text me telling me how much she loved me. I assumed she had received them. Later at 5:30 p.m. a co-worker of hers texted her a picture of the flowers that had just been delivered, as we were lying in bed watching t.v.. I had no idea she hadn't got them. I'm so dissatisfied, it was not cheap for me. I will never use them again. They did verify my payment for everything and offered me a 10% discount next time...hahaha, if only there was going to be a next time.

The flowers didn’t look anything like the picture. The arrangement was much smaller than pictured, had NONE of the correct colors and was missing the three key elements. I ordered an arrangement that was supposed to be peach colored roses and baby carnations, with a green succulent. What was delivered was all white – no peach, no green, no peach roses, no baby carnations, no succulent. It was supposed to be a centerpiece for my friend’s birthday party. When I arrived at the party and saw the tiny all white arrangement I was so embarrassed. I called Fromyouflowers thinking the wrong flowers had been delivered, but as it turns out the floral shop in Silver Spring MD they’d given the job to just substituted the key elements with whatever they had on hand. The size issue was never addressed.

My daughter ordered lilies for me for Mother's day. What I received was dead pink roses (didn't order roses) and no vase. She paid extra for a vase. They even smelled rotten. My daughter contacted the company and was given a 20% discount and assurance that they would be delivered on Monday. No flowers were delivered. She contacted the company and they reassured her that they would be there by 7 pm. They just kept telling her over and over that they would be there by 7pm. She paid extra for delivery by noon.