fromyouflowers.com Reviews

I purchased what I thought would be a beautiful Christmas flower arrangement that included red and white carnations as well as pine cones and winter greens. What was delivered as a gift was a pathetic and unprofessional combination of a couple of red and white carnations that bore absolutely no resemblance to the image on the website. I was thoroughly embarrassed. I wish I could have left 0 stars. The worst part is that I sent fromyouflowers a letter showing the flowers my friends received, and I was refunded $7.99, which doesn't even cover the cost of delivery ($14.99). Dissatisfied is an understatement.

Online there was this wonderful picture of a Christmas tree bouquet which looked great. I thought my mother would love it for Christmas. So I spent $75 and had it delivered. She thanked me and sent me a picture... What a colossal ** these people did. Nothing like the image. Not even close. I don't think they even looked at the image of what it was supposed to be. Thankfully my mother had no clue as to what it was supposed to be and is legally blind!

For the second time Fromyouflowers has missed delivering my flowers however, I was charged (both times) at the time of my order for the flowers. Both times, I needed to contact Fromyouflowers to inform them my flowers were never delivered and my payment needed to be refunded. They do not have an accurate way to track delivery or non-delivery of flower orders. Unfortunately, unless you find out the intended recipient that the flowers were never delivered, you have no way of knowing. Since flowers usually recognize an event (this time they were needed for a Christmas celebration and were ordered 10 days in advance) it is very embarrassing when they do not arrive. I will no longer use From You Flowers.

Ordered here for a family member who was celebrating her birthday. They charged shipping and handling, weekend fees etc. and then ended up delivering a day late with a flat balloon and with a plant that was sitting somewhere for a long time and clearly wilted... Their systems are a mess and sent an email incorrectly that this was delivered when it wasn't creating some additional confusion...When I called to ask about this, they offered to pay back $10 as a gift certificate which I have no intention of using ever. They also put me on hold instead of listening to me so this tells me how cheap and rude they are...Please don't waste your money with this company, try someone else.

My boyfriend as a surprise ordered flower arrangement of 24 pink roses/baby's breath which was "in stock". Then ordered was changed to "out of stock" and they were sending a substitute. My boyfriend asked for picture but wasn't sent one. Arrangement was far from a substitute. They sent it through another party: Perfect Petals Florist & Decor. There weren't 24 roses! What I got was: 11 red roses (wrong color) and a lot of carnations, chrysanthemums, pine twigs, a few twigs of baby breath, some ranunculus. My mother received delivery. If I knew what was suppose to come, I would have told her to refuse delivery. My boyfriend and I would have been happy if 24 assorted colored roses or same colored roses were sent.

I ordered a brilliant bouquet with same day delivery option for my aunt’s birthday but NEVER ARRIVED. I tried to track the order and it said “We've got your order! Delivery scheduled”, but never arrived. I tried calling their phone (800-838-8853) but they never answered. I DO NOT RECOMMEND this company.

I ordered a small live Christmas tree for my Mom for Christmas. It was supposed to be delivered on Dec. 11. I called on Dec. 16 when it had not been delivered and they said they would issue a 20% discount and deliver it that day. On Dec. 23 I called again saying it still had not been delivered. They said they could deliver it on Dec. 31. I told them this was totally unsatisfactory since it was a Christmas tree I wanted her to enjoy before and up to Christmas. They then wanted to give me a discount and credit. They finally agreed to a refund. I will never do business with them again, and will never recommend them to anyone. Terrible Service!!!!

Ordered funeral flowers 2 days prior to the funeral service online only to get email/voicemails saying they cannot find a local florist to make the arrangement in time for the service. How is that possible coming from a site saying they can deliver same day? Will never order from them again. Will call florist myself and avoid ordering from a 3rd party. Also will not order again online.

I ordered flowers to be delivered to 3 neighbors on Sunday when everyone would be home. The delivery fee was $15 for each house even though they were only steps apart. By 9:00 pm that night they had not arrived. When I called the lady could not reach the florist and suggested I wait until Monday. That would have been awful, flowers sitting outside all day while people were at work. I cancelled the $180 order and will do the job myself at a MUCH reduced rate. This is an awful and expensive company. STAY AWAY. NOTE: this was not a next day or rush order.

Ordered classic Christmas tree which consisted of red carnations and evergreens. They delivered a poinsettia instead because they were out of stock without my knowledge. Not impressed. I should have been notified.

I ordered a surprise Christmas arrangement for my daughter to be delivered to her at her work. I ordered it the week before Christmas and was told it would be delivered to her on the eve of Christmas Eve. The day before the anticipated delivery, I was notified that they could not delivery it on the date requested ... but would deliver it the day AFTER Christmas!!! What good is a Christmas arrangement being delivered the day after Christmas. They did offer a 10% on the order for the disappointment which was nice of them to offer but I elected to cancel the order.

A PREMIUM arrangement was not delivered on time. After two phone calls, the same day fee was waived and a 20% discount was offered. It was eventually delivered but very late AND horribly disappointing. The recipients were told that the arrangement had been upgraded because it was late. Not sure how that could be since I ordered the best arrangement available. I ordered a “Christmas Tree’ arrangement. Instead of the greens, beautiful flowers, ornaments and ribbons and bows pictured, they got greens, six tiny roses, and a few sprigs of baby’s breath with a tacky cardboard snowman sticking out of the top. And that was supposed to be an upgrade of a premium arrangement?

My daughter could not be home for Christmas this year so I ordered what was supposed to be a beautiful floral Christmas tree. What arrived looked nothing like the photo. It had almost no flowers and was basically just a bunch of hastily thrown together greens with a few bulbs and flowers. I called and they offered me a $20 credit toward a future purchase (something I will NEVER use) and told me they would send a new arrangement. This did not happen. Lesson learned. I will never use them again and plan to dispute the charges with my credit card company.

I paid almost 90 dollars for a arrangement. My sister liked it but it was nothing like the picture. It looked like a 20 dollar arrangement. How embarrassing. She had a foot amputated. I chose top of line arrangement. Never again. Not happy at all. I chose balloons too....colors weren't as I thought I'd get. Dec. 21 2019

I place an order a week before the delivery date. It was a birthday flower to my gf. On the website stated resident delivery between 9 am to 6 pm business 9 am to 5 pm. It was not demand as it stated on the ads.

Order was for Golden Elegance Christmas Tree. The arrangement delivered was not even close to what was ordered, very cheesy arrangement was sent. I am embarrassed that my friend thinks I would order the flowers that were delivered.

Horrible!!! Needed flowers for my bestfriends son's funeral a specific color and vase color. Ordered them to be delivered at his funeral. His service was only one day and being cremated. Paid for the flowers and 5 min before the service I see a email from this site. They don't have what I wanted but they made something comparable. I asked for a picture and they did not have one to show me. Why didn't someone call me?? So I told them if I don't see a picture of what is being delivered I will dispute the charges. They canceled my order and refunded my money.... yay! But never sent flowers. I don't even think they where going to! Devastated is mild and humiliated. My heart broken as I can never get that moment back for my friend to have the colors her son loved. Will never Recommend or use this company again!! Just Heartbroken.

Place order, couldn’t get it there in three different tries! Customer service was horrible to deal with!! Money out of my account, and still no flowers!! I should have stayed with ProFlowers, always on time with the exact item I ordered!! Never again will I use this Flower shop!!!!

I will never order any flowers again fromyouflowers.com. Very disappointed I never get what I order, They don't know how to fix a flower arrangement, I always order something and end up getting something else not even similar to what I ordered. Very unprofessional, Order for a date and flowers arrived the next day. Paid so much for nothing, Paid extra for same-day delivery, paid a lot for the biggest arrangement and got some ugly little vase and different flowers. Also, order flowers for a funeral and spent all day at the funeral service waiting for it, it never arrived, an email was sent later saying that they apologized but could not be delivered, money was refunded but that's not what I wanted. Anyway, I will never order from them again. Very dissatisfied.

Customer service has since credited me for the $12.31 discount proving that they do "care" and can provide great customer service. Just persist and email them to explain the situation. I was given wrong info from a phone representative when placing my order that was confusing. I am so happy to report they took care of business with great care.

If it was possible they would receive NO stars! I ordered flowers for my sister who was hospitalized on Dec 13 to be delivered on Dec 14 and paid the extra fee for the delivery. The flowers were not delivered. I contacted the company via live chat and was assured they would be delivered as soon as possible and that they would upgrade the arrangement free of charge. But no flowers were delivered on the 15th or by 2pm on the 16th. At that point I spoke via phone to person who assured me that they would be delivered by 6pm that day. As of 10 pm she still had no flowers. I have cancelled that order as well as one for delivery on the 20th to a friend who lost her husband. I am still waiting to see if my money will be refunded.

I can't believe everyone here is like me just out their money and jipped by this company. My 70 year old coworker who already used a Walker was hit by a car breaking her hips and almost didn't make it. She's in a care facility now so I wanted to send her a floral arrangement... It's almost Christmas so I thought a Christmas tree was a better idea. This tree I could buy from Fred Meyer's for 20 dollars was 76.00 after delivery charge through fromyouflowers. I thought let's do it.. It never arrived and then they wanted to offer me only 10 bucks for my trouble.

I ordered flowers online from 'fromyouflowers.com and found out months later that the person never received them. I not only received a confirmation email that they were delivered and was charged and then was never made aware that they didn't actually deliver. The email I received after emailing them that flowers were never delivered stated that they were trying to confirm the availability of the recipient. I found out about this almost 3 months after they were ordered (assuming they had been delivered) and they are just now telling me AFTER contacting them they were never delivered? This company is fraudulent....do not order from them!

I placed an order for same day delivery (paid extra for guaranteed delivery under 4 hours) and it was supposed to be a special surprise for my wife, well so freaking much for that!!!! Because your delivery florist or driver not never actually delivered anything!!!! And it was marked as delivered, after the time frame but they never even delivered it and I had to call my wife and ruin what was supposed to be a surprise to see where her flowers were!!!! After making her walk around the entire building where she works at and check the security cameras for NOTHING!!!!

I ordered a birthday bouquet to be delivered to a friend while she was at work. Although we work in the same office, I thought she would really enjoy the surprise. She is going through a rough time right now. Even though it is listed that this order was going to a business and same day delivery requested, the order has still not been delivered. The website is a joke for checking the status. It gives minimal information. The only thing I know according to the status on the website is that they have my order and it is scheduled for delivery today. Well delivery to where exactly. It is after 6:00 and she is gone for the day and not in the office tomorrow.

So I placed an order for my gf bday and called to make sure that it would be delivered at a certain time. I let the lady know if you guys can't provide that time pls let me know and I will cancel my order and go somewhere else. She let me know it's no problem and it will get there before 330. When I called today to see my status UPS not only let me know that they okayed for end of day delivery but also okayed for the flowers to be left at the worksite even if the place is closed lol.

I wish I would have seen all the negative reviews here before using this awful ripoff site. Please do not believe them when they advertise SAME DAY delivery. I placed my order for my girlfriend's birthday the night before and paid extra to have it delivered to her office in the morning and when I called them at 3 PM to see where it was, they kept me on hold forever and then tried to give me my $5 expedite fee back because it turns out, it hadn't even been made yet and the earliest it May be delivered would be over 2 hours. Well, she would have left by then. We won't be celebrating until together until the weekend. So in short, thanks to this awful service, I had nothing for my girlfriend on her birthday. Please avoid this "discount" online florist and go with a reputable, established company!

I ordered a basket of candy and a balloon for a birthday for the next day to be delivered to an office building in Chicago. I read these reviews after the fact and thought the worse, especially as the tracker didn't seem to indicate any movement. I called the next morning and they assured me the package was out for delivery, but as it got later in the day, I began to worry. Just before 4 pm, I received word from the birthday girl they received the package, though the tracker still showed no progress. So, while it it's pricier than I would usually pay and the tracker needs an update, the package was delivered in time and as expected.

This is the first time I have used this company. I am very disappointed. I ordered a medium (upgraded) bouquet of flowers. The arrangement I ordered was full of flowers that were orange and pink with small accents of neon green. The bouquet delivered was a small arrangement of dark green greenery with a few yellowish orange and maroon flowers. This arrangement in no way depicts the flowers they advertised. When I complained they offered a 20% refund. This discount does not equal the amount I overpaid for the much smaller arrangement of flowers that they set.

Ordered flowers on Friday and requested delivery on Sunday. As of Monday 9 AM Eastern time had not been delivered. Called customer support and they apologized and said will give me 10% discount however can not tell me when it will be delivered. Disappointed as they have only one business to do and that is to deliver flowers unlike Amazon which delivers thousandths of products and they fail at that what good is 10% discount to me when I missed an important milestone because of them.

I ordered online in Louisiana on 11/25/2019. The birthday flowers and balloon were to be delivered on the 27th in Arkansas. Today is 12/05/2019. As of this date, they have NOT been delivered. I have called the company 3 times and "for my inconvenience" they have credited my $50.98 charge on my credit card a WHOLE $6.20!!!! WOW!!! Is not even the word! I will NEVER use this company again and IF someone asks me about them and their service I will tell everyone that listens HOW MUCH THEY SUCK, THEY ARE UNPROFESSIONAL, AND LIE! LIE! LIE! Might as well picked weeds in my yard and walked them to Arkansas. I could have made it by now!

Please don’t use this company. Please use 1800 Flowers. They are a rip off. They charged me a delivery fee for same day delivery... I didn’t want same day delivery nor did I order that. THEN they took more money from me... $15 to be exact, for some other fee. But this was never mentioned nor was it in my receipt that I NEVER RECEIVED. Please do not waste your money or your time.

I ordered next day delivery of flowers. Ordered flowers to be delivered on Nov. 25th, 2019. They were not delivered on the 25th. Received a message they would be delivered on the 26th and that they'd refund the delivery fee. They were not delivered. I received a message from the company that they HAD been delivered at 2 PM on the 27th. And yet, my mom still had NOT received the flowers. I contacted the company via email. After multiple emails, they finally agreed on Nov. 30th that the flowers had not been delivered and promised to deliver them on December 2nd. Not only did they promise to deliver them on the 2nd, but they also said they would refund 20% of the cost and upgrade the delivery. No flowers have been received, no refunds have been received. The last contact (response) from the company was on Dec 1st and now it's Dec. 3rd.This was a birthday present for my mother whose birthday was Nov. 25, 2019.

It is my first time to order from this website - fromyouflowers.com... I have actually placed it outside US but requested it to be delivered for my Aunt who's in California. At first I was nervous after purchasing online and then reading the negative reviews. I was a bit sceptical if the orchids would really make it to her, so I kept tracking it since it was advised that it would only arrive after three days. To my dismay, according to delivery remarks - It was left the Front Door!...I thought that must be so silly, leaving the plant outside and not having it properly signed and received by anyone...

I was guaranteed a delivery on a Friday but it is now Tuesday of the following week and it has STILL not been delivered. I have been in contact with the staff multiple times. They first apologized and offered a free upgrade and a written apology which was nice and said it would be delivered on the 25th. It was again not delivered. They said they would tell me what was going on and have not gotten in contact with me again.

So I tried to order flowers for my mom and they stole my money and I have to wait days to weeks to get money credited back to my account from them. They said my card was declined but it was right there on my statement a charge from "fromyouflowers". So if my card was declined how could you have my money on hold. They ruined a surprise for a lonely women on Thanksgiving. NEVER GO WITH THEM. THIS MAKES THE 2 TIME WITH THEM. I suggest to go pick your own flowers and hand deliver them. This company is very unprofessional. And I will let everyone know. All social media, by mouth and in every review I can that is linked to them. Garbage foreigners can't even understand you, more less tell explain something to me about my country and ways.

The flowers I ordered for a funeral looked NOTHING like what I had purchased. The flowers were also dying and falling apart. I ordered the med size and what was delivered was very puny looking. Will never order from them again.

I ordered an expensive arrangement of flowers for a viewing/funeral. An hour into the viewing the flowers has not arrived. I spent over 30 minutes on the phone with Fromyouflowers and they didn’t know where the flowers were. Flowers were never delivered and company didn’t seem to care. I will never use them again and highly recommend others don’t either.

The flowers were delivered on-time, there was just a mis-communication with the delivery driver.

After reading my email, the corporate office called me on A Sunday at 730. He apologized on behalf of the company and agreed my order was poorly handled from the beginning. He agreed to send 3 dozen roses to my friend as a substitute and refunded all of my money.

Ordered flowers for next day delivery, they took my money and then called and told me the delivery would take 12 days! Customer service is terrible. Never use this service. They have very misleading and dishonest advertising!

They simply can not deliver at all! I ordered and paid for delivery before 12:00 and they simply called me back (after I sent message via Facebook) and said, "Sorry we can not deliver today. We will do it tomorrow." Really?! I told them - shame! Do not order flowers from fromyouflowers.com if you actually want them to be delivered! Unfortunately I can not use less than one star, they don't deserve even one!

I ordered a deluxe flower arrangement for my best friend birthday, It took them 2 days to make the delivery. I have to call many times and send many emails to find status of the order. They finally deliver the flowers very bad quality nothing compared to the picture. I will never use them again????

While they may have decent pricing, you will not get what is in the photo. I ordered and upgraded the Classic Garden Dish and received nothing like the picture portrayed on the website. There was no woven basket and it was about 1/3 of the size of what was shown. How embarrassing. This was for a funeral and Realize now I should have ordered from a local company.

I ordered an arrangement to be delivered to my sister in the hospital. First of all I was charged a same day delivery fee despite the arrangement being delivered the next day. Then my sister sent me a picture of the arrangement she received which is a joke compared to what I ordered. Not only is it way smaller and less full, it doesn’t even have the flowers it’s supposed to (orange roses for example). Also, I paid an extra $5 for a get well balloon which was not sent. Called customer service which was a joke. Barely speak English, wanting to give me a 20% refund which is still not enough to cover the amount I was overcharged. Supervisor wouldn’t make it right either, but gave me a slightly larger refund. I spent 40 minutes on the phone to get about $25 back. I’m happy for the refund, but wasted so much time to get it, and my sister ended up with shitty flowers. Will not order from them again!

Terrible service. Birthday cupcakes were not delivered because they had the wrong street #. I thought this was a local Lexington store- not true. When I called You Flowers to correct the address they would not help. I am not sure why you Flowers has you put a phone # on the order because no one ever called to let us know the street # was wrong. I had to track it myself then got no help at all from You Flowers to correct the mistake. Very angry.

Do not use this company if you actually want your flowers delivered. I placed an order #** four days ago for flowers to be delivered to a restaurant for my daughter's 50th birthday Party on 11/17. This was supposed to be the centerpiece. However, the flowers were NEVER delivered. When I got home I reported this to From You Flowers and they offered to "send the flowers today." Since the Party was YESTERDAY and not today NO Party Today....this was a really stupid suggestion. They did go ahead and give me a full refund, but no explanation of WHY the flowers did not arrive. Since it was after hours, I asked that they follow up the florist today.... (Something you would think they'd be anxious to do too). But they didn't appear to be interested.

I tried ordering a gift basket on 11/1/19. I entered the order online, and was told it would be shipped the next day. I didn't hear anything from them so followed up, and they apologized and said it would be shipped the next day. This literally went on for 7 days, until I finally cancelled the order. My biggest issue was that no one reached out to me to tell me it wasn't going to be shipped, I had to keep following up with them. TERRIBLE.

We purchased a Saturday flower delivery for my parents 35th Wedding Anniversary 4 days in advance. This order included a card wishing them a happy anniversary. FromYouFlowers failed to deliver the flowers on Saturday, and did not notify us that they failed to do so. Their website did not allow checking status of delivery.

I ordered a basket for a coworker who was injured at work. I first assumed that he was too ill to send a thank you response so I went to the site and tracked my order. It was showing that it was still in process with no information if there was a failed delivery? I sent an email and after 5hrs with no answer I called and after being on hold for 17 minutes was told they were looking into it and there was a "processing error". It was very embarrassing to our business that our coworker was not acknowledged. I cancelled the order. Although it was stated I would get a full refund I will not trust them with an important delivery again.

Extremely disappointed in this site. Ordered flowers for my Grandma who was rushed to the hospital and we found out she would be spending her 92nd birthday in the hospital. So, I get online to find flowers for her and I was so excited to see I could pay extra to have same day delivery. Paid extra. I'm out of state and have no choice.

I ordered yesterday a birthday cake flower and what the person received was far different from what they post on the website. Very disappointed!!! I will never use this website again. Don't spend your money!!!

Horrible Service!!! When the flowers I ordered for my boss for her Bday, did not arrive, I called them. They spent 20 minutes trying to find the order and the supervisor raised his voice at me rather than fix the problem. They wanted to charge me same day shipping even though I had a PayPal receipt that showed when I ordered. Never ever order from here!!

Here’s what I sent to them: Will NEVER use you all again! I hated two of the three arrangements I ordered from you. That rose bush was WAY overpriced and grossly misrepresented in the photo. I should have not have a partial refund but a FULL one. The basket also sucked! I was EMBARRASSED at my friend’s funeral. I will stick to 1800-Flowers. You guys suck.

I order a big flowers for my daughter that cost 61 dls and she receive a Small branch with only 3 roses. They company said the going to return the full charge and only return 9 dls. It is the last time I order from that company. That is unacceptable.

They emailed to tell me my order of flowers were delivered. They were in fact not delivered! I called the 1800 number twice with no help from them. Then I emailed them to tell them that I wanted a refund. I have still not heard from anyone!! I contacted my bank to dispute the charge. I will never use this company again!

I will never use fromyouflowers.com ever again. I ordered a premium fruit basket for my friend and it was never delivered. When I called customer service they kept giving me the run around. Don’t use this place!

DON'T ORDER!!!! Really poor service, ordered on Thursday for Friday Delivery, they got the address incorrect and would not give full refund to rectify the order after promising Monday delivery. It was then delayed for Wednesday - basically her order is a week late which defeats the purpose. SAVE YOUR MONEY AND DON'T ORDER FROM HERE!!!!

I ordered flowers on Friday to be delivered to a funeral home on Saturday. I paid extra to get a before 11:00 delivery. I received an email that night at 9:00 pm stating “As the family has requested no flowers or plant for the deceased.” This is 100% a lie! I spoke with the brother of the deceased and confirmed that this was not true! What a thing to have to deal with during such a difficult time.

On Nov 7th, I ordered flowers to be delivered to a friend who was in the hospital. I scheduled for her to receive flowers on Nov. 8th - the day after her surgery, when she would be home. At this time (Monday, Nov 11, 2019, 7 pm EST), the flowers have not been delivered, I have spent 30 minutes on hold trying to reach the company and the call was disconnected. The ball has totally been dropped. When I look to see the status of the delivery, it shows they were to be delivered on the 8th, and that they are 'scheduled'. I no longer want the flowers delivered. They were supposed to be there on Friday. As a flower delivery service, it's pretty sad when they take your money and don't deliver. I want my money back and I will never do business with them again. I hope this doesn't happen to you. Beware.

I placed an order about 7:45 am on Thursday November 7 for a fruit and cheese basket to be delivered on Friday (it was advertised as "Next Day Delivery") and the customer rep assured me that it would be delivered on Friday between 9 to 5. I waited all day Thursday for the promised confirmation email and finally called in the evening to enquire about the email. Well, the customer rep (different person than the one with whom I placed the order) pulled up my order and realized that the email was not delivered because the rep who took the order in the morning wrote my email address as "**". I should have viewed it as a red flag because they would have received some notification to the effect that the email is undeliverable and should have taken action to correct the situation. Anyway today, Friday November 8, I waited until after 5:00 pm (5:15 pm to be exact) to check the status of the order.

The flowers I ordered had sunflowers and tulips, along with cheaper filler flowers. The flowers delivered to my aunt, and which I upgraded, where mostly mums, carnations, and filler flowers. The colors weren't vibrant and beautiful. She was gracious, but I was embarrassed--and disgusted. I'll never use them again.

I ordered the Gourmet and Fruit Basket for my 86 year old father on Oct. 26th for a Nov. 2nd delivery. His birthday was the 3rd. Their first "network" shop lost the order - twice. The 2nd didn't have any fresh fruit. So the order was passed to a third shop and we'll see how they do today. The staff at Fromyouflowers.com have been very nice, but if they can't depend on their network, I can't either. They failed at their number one job: getting the item to the recipient on time. It could be the greatest gift in the history of gifts, but nothing else matters. As of right now it is four days late. Let's hope that today is the end of this misadventure.

This whole journey has been horrible. I ordered flowers on Monday to be delivered to my mother on Tuesday. Guaranteed delivery. My mother was having a procedure done on Wednesday so I wanted to the flowers to her before that. Nada. I called 2x on Tuesday evening asking where the flowers were and got 2 different answers. 1st time they would be delivered by 6:00 p.m. Called back at 7:30 and they said they couldn't get ahold of the florist, they were still out doing delivers. Now I'm upset. I called back this morning and waited on hold for 15 minutes for them to come back and tell me that they couldn't find a florist in the area yesterday that could do that arrangement, but they would be delivered tonight. YEAH RIGHT. They said they would "upgrade" my arrangement. I can't wait to see what that means. If I ever get to see them!! Will update when/if my mother ever receives them.

The flowers were on time. However it wasn’t the arraignment I ordered. I ordered the premium and instead Got the basic. I was embarrassed. Wish I had gone with a different company. My name was on those flowers. They were the smallest arrangement lacking flowers.

I had chosen this website because they deliver flowers, gifts and cards within 4 hours or less same day and decided to spend $110 on roses, chocolates and a teddy bear to make my lady hopefully feel better because of hard times she is currently going through medically. Once the order was confirmed and I had paid I had been keeping up with the shipment delivery to make sure that it made it to her in time because she had to leave work at a certain time. Come to find out I was given a phone call to confirm everything first and then the flowers were to be sent out meaning she would not have gotten them in time so I had to cancel my order, go through an entire process and now I have to wait 2 to 3 business days to receive my money back. I am very disgruntled about the whole ordeal.

I ordered from this company to have an arrangement delivered for a funeral. They advertise same-day delivery and next-day delivery. I ordered flowers Sunday to be delivered Monday. I have contacted the merchant to make sure my order would be received on Monday and they had confirmed it would be. The next day I never received an email confirming the delivery so I reached out again to track my order. The customer service representative Ian had told me that they could not find a florist. Why would they not contact me and tell me that my arrangement wouldn't be delivered on time??

I purchased 3 arrangements from you flowers for a funeral. All 3 arrangements I purchased at base rate. They were beautiful & full. They had no bare spots & didn’t look cheap. I got so many compliments on the flowers. On 2 of the arrangements I paid for banners. The banners were very nice & could be seen easily. I was very pleased. Also, I had to call several times to change the order/delivery. The staff was very professional and accommodating. I ordered my flowers a week ahead of time. I did not need same day service. I will definitely use From You Flowers again. From you Flowers must have used the best florists locally because I have no complaints with the floral arrangements or service at From You Flowers.

It’s the worst experience I’ve ever had. I ordered premium flowers for my fiance birthday and a plan to be delivered on the same date. The flowers in the picture looks great as they posted and promised that delivery on the same day, they have options to request, I choose premium and to make it special I requested balloon and card message but it never happen. The flowers arrived late, my fiance did not receive on the delivery date and time I requested.

I ordered a basket of candy for my fiancé for his 30th birthday. Never got delivered then they decided to call at 4 PM and informed me that they no longer carry it and how would I like to proceed. "Well you can cancel my order" is what I told them. They were willing to give me a $15 gift card for the inconvenience. How do you give a $15 gift card for inconveniencing somebody’s 30th birthday? Unbelievable. Never order from this company!!!

This company is a piece of work, and not in good way! They lie about what fees they charge, they lie about everything! I picked them bc it was my friend birthday and everyone but me forgot it so I picked them bc they promise same day delivery and within an hour of ordering they sent me a message they can’t deliver today and offer NOTHING TO MAKE UP FOR IT!!! And I don’t know even if my friend will be there the next day and I'M TERRIFIED WHAT IT WILL LOOK LIKE AFTER READING ALL THE BAD BAD REVIEWS! I will not be tolerate being lied and screwed over! Nothing has been resolved and the whole situation is a mess!!!

I ordered flowers 2 days ago for delivery today. The total order came to $55 and I asked that the recipient be called PRIOR to delivery and told the flowers were going to be delivered. I did not realize that UPS would be making the delivery and they did not call as I requested and just delivered the flowers at 9:02 PM tonight. As a result, the person for whom the flowers were ordered did not know the flowers had been delivered until I called and asked them to check outside their front door. That is a VERY POOR way for this company to handle this type of order. If they could not comply with my request, I should have been contacted immediately after I placed the order and told that. This is the first time I ordered from this company and it will be my LAST TIME. I am one unhappy customer. I suggest you always deal with a local florist, even though it might cost a few more $$$.

Updated on 11/05/2019: I previously posted that my "guaranteed by noon" delivery had not been delivered by 2:30pm. It finally arrived at 4pm. I had ordered a gift basket with an assortment of meat, cheese, and other snacks. The basket delivered was all chocolates (small sample size bits) probably worth no more than half of what I had paid. Long story short.... they agreed to deliver the proper one the next day but wanted to pick up the first one they dropped off. I said it was too late because it had already been opened. When I brought up the false advertising and the fact that they had wrecked the occasion they agreed to deliver the correct one the next day.

We ordered the Box full of fun fun fun for girls expecting the items as per your website photo. However what my niece received was nothing like your photo. She received a small toy and skipping rope and some Skittles. It did not match what was on the website. So where is the pink plush teddy bear? And where is the sunglasses, the Go Fish card game, the Hello Kitty brush, the rhinestone tiara and wand, the ice cream truck? I am not sure why you advertise something and then deliver something else?

$81 for flowers that did NOT look like the ones I asked for. The bouquet I purchased had 50 flowers and the ones I received only had 7 damn flowers...for $81!!! I called to have them send me the right ones before Saturday. It's Monday afternoon and I never got the flowers. These were suppose to be a special surprise for my mum's Birthday and they ruined it. And on top of that they practically stole my money. Please do not purchase any flowers online. It's better to go in store and have them customize it in person. I am just beyond disappointed and Angry. I really had to fight to get my money back.

I ordered a bouquet from the website and the website said if I want flowers that look like the website picture I need to pay extra $10 (otherwise a smaller bunch will be sent). I elected to pay the extra $10. The recipient emailed me a photo of what she received and I was shocked and embarrassed. What she received look nothing like what was in the picture and it was less than half the size of what was in the picture. I feel completely ripped off. I will never trust this site again. I do not recommend this webstore at all. The only good thing is that I got same day delivery, but to be honest I would have rather sent nothing than the pathetic, sad looking bunch that my friend received. I am embarrassed that she received this.

Flowers were to be delivered to a friend after finding out the night before her grandpa whom raised her passed away. Paid extra for a 12 pm delivery to arrive before funeral. Called 12:30 pm not delivered. Promised latest would be 2 pm. Called 2:35 pm as they were leaving at 3 pm. Said they would leave flowers if they were not home. Decided to cancel and not chance it. Within 10 minutes of me canceling the order they delivered the flowers. Then the driver came back a few minutes with the nerve to ask for the sympathy flowers back as they were leaving for the funeral!!! The amount of unprofessionalism and utter incompetence is beyond me.

DON'T ORDER FROM THIS PLACE. THEY ARE A SCAM. They are quick to take your money and not follow through with the order.. My fiance orders flowers on Oct 23rd to be delivered to me at work the next day for my birthday. He paid the extra fee to have them delivered by noon. At 11:30 a half hour before they were supposed to be delivered they contacted saying that they couldn't complete the order because the florist didn't have it in stock, they offered to upgrade to a bigger arrangement of a florist choice. He agreed as long as it was delivered by 3pm. They promised to would be.. 3:10 pm it was never delivered. When contacted they gave a story about how the delivery driver had already left with deliveries before the invoice was sent to the shop so it would be the next day.

I placed a simple flower delivery order that had to be there before 12:00/noon. It was of great importance that it be delivered on or before 1200. The additional charge was only $5.45 which was of no relevance. The flowers were delivered 4 and a half hours late. That tells me that they had no intention or lacked the ability to ever get it there at the time promised. The recipient is now gone and will be gone for several days. She will return home to a wilted and dried out arrangement. Had the company been honest about their abilities I would have selected someone else.

I ordered flowers, picked the bouquet I wanted online, and paid $4.99 for expedited delivery (within 4 hours of payment which was at 8 am so delivered by noon). The flowers that arrived were nothing like the arrangement I selected. They were just flowers I could have bought at a grocery store, placed in old green tissue paper and tied with an old pink ribbon just tied like a shoe lace. Nothing pretty or magical about the flowers or the way they were presented at all. Was terribly disappointed!

Not only did my order not get delivered on time (I picked a delivery date of Friday, called on Saturday to find out what was going on, and they told me there was a delay and the flowers would be delivered on Monday), the flowers that were delivered looked NOTHING like what I had picked out online. I ordered the stunning pink and white lilies bouquet and it ended up being about 5 flowers, all wilted, and two of them were yellow. And lots of long ugly stems. They are apparently delivered by UPS, so I would imagine that if they are sent out on Thursday and not delivered until Monday, they're not going to be in very good shape. Whoever is in charge here should be fired.

The company got in touch with me and resolved the problem by delivering another plant that is really beautiful. I’m very satisfied and would order through them again.

I purchased flowers for my daughter birthday. Wasn't what I ordered, Customer service said they would contact florist and resend an upgrade to my daughter, never happened plus the flowers they delivered weren't what I ordered and the ones she received was really bad. Sticking to 1800 flowers.

Flowers delivered looked nothing like ordered. Very cheaply done. After calling to complain, a 1/3 refund was given. When I mentioned not being satisfied with that, I was blown off and told that’s all I would get. I submitted pictures of the awful product received and still nothing. I am not a review writer but I could not let this experience go without saying something. It was that bad. My opinion is go elsewhere.

Extremely frustrated! Ordered same day flowers at ~ noon. Followed up with a call at 2pm to leave on porch if person not home, was told ok. Flowers were out for delivery but she talked to the florist and they got a message to the delivery person. Will be left. At 4pm noticed on site still not delivered, sent an email and got a Sorry response. They couldn't find a florist in the area and they will deliver first thing the following day, at 10:30 still not delivered and did their instant chat and get a copy paste of the sorry note can't be delivered today, so I call and then get told it's scheduled to be delivered today by 6pm. Which I was like huh? So the guy tries to call and he comes back and tells me it went to the florist answering machine.

I ordered sympathy flowers for my sister when her fur baby passed away. I paid extra for same day delivery. Flowers were never delivered. I called the next day and was assured flowers would be delivered. No flowers!! I called yet again and now they want to credit me 30% which is still “pending“. I paid $50+ for sympathy flowers and they have yet to be delivered. I got a confirmation email today that they were delivered but No Flowers!! Now my account shows I have no past or present orders but my Paypal account shows the change. Never have I seen such poor customer service. Buyer beware on this company!!

I was supposed to be the receipt of said flowers... The sender received an email saying they were delivered @5:54 PM on 10/11/2019. I had already left the office. There was an office that was still open in our building until 6 PM. Nothing was dropped off there either. I called. Got it rescheduled for the following day to my home and was told the sender would be partially refunded for the inconvenience. They told me it would be there by 6 PM. I was home until a little after 7PM. Still nothing. I called back and was told the driver was not answering his phone but that someone would be calling me back once they got a response. Still nothing.

I ordered a dozen roses from them and received 7 roses and the rest in carnations. Wrote them an email and told them about their mistake. I was told that the photo was for their deluxe version. It was 66 bucks for this crap and received no offer to make it right. Will not order from them again!!

I ordered flowers for next day delivery as a anniversary surprise for my wife. I paid extra for the am delivery and at 3 pm I called to ask where the delivery was, they called the local flower shop and said that nobody answered so all they can do is try again tomorrow and give me 30 percent back. After explaining to the rep on the phone that the point of the order was for the anniversary and I don't want them delivered tommorow she hung up on me and now I'm having to file a claim with my credit card company.

I should have read reviews first. All the one star reviews are correct. Stay away from this company. I paid the extra money for expedited delivery. A $23 bouquet cost me $50. I ordered for boss’s day and did not make a good impression. What a joke.

I order both of our BOSS'S FRUIT BASKETS to be delivered on Wednesday Oct 16th by 1:30PM. I EVEN PAID FOR Expedited Shipping. It is now almost 2:30pm and they are not even on their way. I will never order from this company again.

Bought and Ordered a sympathy flowers for a funeral, spent over $65 dollars, had them sent a day prior to make sure of being there for the services. THERE WAS NO FLOWERS THERE AT THE SERVICES, NOWHERE TO BE FOUND. Funeral Home had said they never received it nor had any records of it being delivered. Florist said it was delivered as promised... It then listed two separate dates of delivery as well in their email apology text. NO REFUND OR CREDIT or even a sincere apology!!! WARNING... Take your money and business to another florist!!!

Flowers for my daughter's bday not delivered poor excuse and would not discount or refund. I will never order from them again. When I called to speak to a manager he was so rude and apologized but offered nothing. This is not the way to run a company. They promised delivery on a specific date and did not come through.

I ordered flowers for my Aunt’s 90th birthday and made sure someone was home. The day of delivery the order never came. I called and customer service found order but no notes on order for delivery so I was given upgrade on order and assured delivery next day and 30 percent discount. The next day again no notes noted on order flowers delivered. Again I called as never received notification of delivery or not know. All that can be done is to be told, "We will investigate" and get back with me. I am so upset that this happened. I will never use online service again I will call florist directly. By the way I was compensated with a 15 percent off coupon on future order. Really?????

Very disappointed!! We ordered the Cotton Candy flowers for my mother in law and it was nothing even compared to the ad posted!! We would not recommend this site or be using it again!! When she sent us the pic of what she received we were embarrassed!!

I ordered this arrangement 2 weeks in advance and the flowers were not delivered on time. They were delivered a day late in a vase, not in the Hyacinth basket. Also the arrangement was missing the Blue Delphinium and Green Hypericum flowers. I would not suggest ordering fromyouflowers based from this experience. There was no attempt to resolve the issues and will be asking for a refund. I did not get what I ordered nor did I get it on time.

Stay away from this company! I have been ordering flowers bouquets from this company for about 8 months now. I have placed at least one order per month. First of all, the quality of the bouquets are very poor, most of them are very bare and look nothing like what is advertised and upon receipts the flowers look unhappy, and die within a day even with good care. They have also messed up on a few orders, stated they have delivered but it was found out that they never did, or were supposed to deliver on the same day even though order was placed before cut off time but they delivered the next day, and it’s worth mentioning that a few of these were for special and sensitive occasions.

Ordered same day delivery of flowers. Upgraded to the “premium” flowers, meaning I paid over $10 more to get “extra flowers” than what was pictured. Well, what was delivered was way less than the standard, did not look anything like what I thought I was buying. 4 sunflowers and a under sized small glass vase and baby’s breath for $55. I feel ripped off for sure. IMG_3148.jpeg

I ordered a premium autumn bouquet of flowers with sunflowers and roses and a stylish orange cube vase for my sick grandmother and what she got was carnations and one sunflower for $75 which had a hideous pink bow on it. I'd like to post a pic to show my embarrassment at what was delivered. They gave nicer bouquets at the grocery store!

Doesn’t deserve even one star!!! Ordered flowers for my aunt's funeral. The flowers were not delivered until the next day! Told them service was only one day and even gave them the chance to deliver at 1 pm before the mass starts— told them service starts at 11am. I even paid extra to get it delivered in the morning. I was on the phone with them when they told me and reassured me that the deliverer was on his way. We waited til the very last minute and did not get any calls nothing from them.

I ordered the deluxe lavender spray as the focal point behind urn for my father's funeral. Horrible! The flowers looked about a week old, sagging/wilting, turning brown in color. It was so embarrassing as all the surrounding arrangements sent from friends & family were so beautiful, blooming or in full bloom. I will not be ordering from their again. Completely ruined the pics we have to look back on from that day!

I was. fine here here, then I went to checkout. I could not easily find how to add a second item to my cart. So I just checked out and was immediately barraged with offers from other sites...one of which, free shipping, Did the old bait and switch..unless I did something my card would be charged $13 month for "free shipping". Worst website ever. Will NEVER go back.

Placed order around 730am. Flowers were delivered to my friend for her birthday at around 4 pm to her office. They look nothing at all like what I ordered. I called to complain and was told, "Well we can redeliver tomorrow". I said, "Don’t want another delivered to her the day after her birthday. That’s why I paid extra for same day." "Well you can have 20% off or I can give you a credit for your next order". Why would I order from them again? My order was orange roses and green with an orange vase. What was delivered was 2 kinds of orange flowers, 2 kinds of purple. Lots of yellow and some red thrown in. A big plastic purple happy birthday sticking out of a brown vase.

I ordered flowers for a teacher at my school. She had been out on sick leave. The flowers were 67.00, when they arrived, they were NOTHING like the picture, soggy looking, wet, and they smelled bad. I was extremely disappointed. I will NEVER order from this company again. They are not worth my time or money! Horrible service. The flowers will look nothing like the pictures!!!

I ordered two cookie baskets for delivery in the Annapolis, MD area. Only one was delivered on the scheduled day. The other was supposed to be delivered on a Friday. The basket was not delivered even though I received an email stating the basket was delivered on Friday. The order tracking system also said the package was delivered on Friday.

Lest there be any concerns this is not a real post I will include the order number. **. I ordered these flowers and two balloons on 9/30/2019 with a delivery date expected for 10/1/2019. On 10/1/2019 at about 1:30 in the afternoon I received an email stating they did not have the flowers and were substituting them for other ones. Ok I understand that happens.

I was promise a gift card because of their bait and switch pricing and I've called three times because I didn't received the gift card. I received their email but no gift card they claimed that was sent. A lot of stalling. Do not purchase from them. This price is based on bait and switch.

I ordered an arrangement guaranteed to be delivered by 6 p.m. It was for death and it was very important that it arrived. There was no tracking by 5:30 p.m. so I contact a customer service to make sure it was on its way. Customer service associate told me it was coming. At 7:30 p.m. still no delivery I contacted again and associate told me they couldn't deliver because no one answered the phone and no one was home. Were both lies. No one is called and no one tries to deliver anything.

Fantastic next day delivery without a big added fee. I got a thank you call from the recipient and she could not believe how beautiful the arrangement was! I couldn’t be happier with the service and quality of this company.

NEVER EVER use Fromyouflowers.com. They are a SCAM that will STEAL your MONEY and hold it. THEY CHARGED ME, NEVER DELIVERED the order, even a day later, and HELD MY MONEY. Never use this SCAM of a company. On Thursday, I purchased flowers and balloons and a card for my significant other. The items were supposed to be delivered Saturday, September 28th. I called twice on Saturday to insure that they would be delivered and was told Yes they would and that I would receive an email confirmation when they did. I waited patiently until Sunday. When I called their supposedly 24 customer service number on Sunday morning, I was told that I couldn't receive any information because the florist that they were using wasn't open yet. Another 20 minutes wasted.

During a most stressful and emotional time I chose to put my faith in this company to provide flowers for the death of my mother in law on behalf of my wife and her two sisters. The flowers arrived 45 minutes late. The Open wreath spray I received barely resembled the one I ordered. And probably the worst mistake was that there was no card identifying who sent the arrangement after I took the time to complete it online. I would not recommend this business not would I use them again.

I ordered flowers on Wednesday to go to a funeral this morning for a young man who tragically died. I got an email at 7pm that day saying "Sorry. We failed to deliver." They had 3 whole days to call me let me know and they failed. I can’t get a response from customer service. Disgusting!!!

This was the worst experience of my life ordering flowers. Genuinely when you order same day flowers you expect to pay a little more. These are I’m sorry flowers. Two days in a row they said they couldn’t find a Florist in Loganville Georgia. But I found them right off the bat. They put me through 6 supervisors and ache with a little more enticing apology. I don’t want an apology for apology flowers. I want my ** money back. Get it through your head. Ridiculous that you have to be an ** to get a full refund. Save your money and find a reputable local florist.

I ordered the Serene Peace Plant on 9/23/19 for a funeral service on 9/26/19 and even gave the specific time of the service which was 10:00 AM. The website misleads you into thinking they are working with a local florist and that the plant will be delivered in time for the service by the local florist. That was NOT the case! The plant was shipped UPS, it came the day AFTER the service, and how anybody would pay $59.99 PLUS $15.00 delivery, PLUS tax on a peace lily that is so TINY you could probably find the same thing at WalMart for $5!! I swear it took so long to get there and was so tiny because it was just a seed when I ordered it and it needed time to grow! I wish I could upload a picture! I am so angry and hurt and disappointed! This plant is not even worth $20! I will never, ever buy from this company again!

I've ordered a few times and was always pleased with the flowers delivered. This time, though, my experience was so awful that I will NEVER do business with "From You Flowers" ever again. I ordered an arrangement on Thursday, September 12th to be delivered to a funeral home for a coworker as his grandmother had just passed. The day the flowers were to be delivered I received an email that due to the "remoteness" of the funeral home, the flowers would not be delivered. This was Saturday, September 14th.

Turns out there was an issue with the address that didn't get resolved until the next day, by the time I had already written the review and couldn't retract it. I do not believe that fromyouflowers.com was responsible for the error and would like to note that they were very responsive and in the end the flowers received were in great condition.

I have never been more disappointed in a delivered flower arrangement in my life. What this company advertises on their website and what you get are not the same. I ordered a premium package of a dozen red roses 17 inch and 12 carnations with an assortment of small other add ins but what was delivered was small thinned out roses/dead bouquet of flowers not complete and completely in disarray. Never again. Anyone considering buying from this company don’t, they will not deliver what you order and you will overpay for flowers you could have got at a local grocery store for 19.99. Absolutely disgusted.

If I could give a negative star, I would. This company has no business being in the flower delivery business. I had a terrible experience ordering flowers for my wedding anniversary from fromyouflowers.com on 09/19/19. The ordering went smooth. I paid extra handling charges so that my flowers can be delivered before noon. I called their customer care number 1 800-838-8853 at noon and I was told the dispatcher is at the receiving address at the moment.

I ordered flowers for my wife. They arrived on time as were out in water right away. Less than 3 days later they are wilted. Worst $60+ I've spent on flowers ever. I won't be ordering from them again. Speaking to an agent. They offered 25% refund. Ridiculous.

This company is nothing but a scam. I put in an order for my mother-in-law for her birthday. I put the expedited fee knowing it’ll be more. The flower delivery was supposed to be there by 12 since I had got the expedited delivery. Then they said until 3pm. I waited until 3pm and demanded my $5 back for the expedited fee. Did not give me $$ back. Then I requested a refund, did not give me a refund instead offered me 30% off. I did not want 30% off on another set of flowers that were not going to be delivered. All in all, this company is a scam. Don’t buy ANYTHING from this ridiculous and scammy company.

I ordered flowers on 9/19/19 and it said same day delivery but I wanted them delivered the next day! So I choose 9/20/19 and per the website they should be delivered between 9-6. I waited and waited, even checked the tracking on the app and they were never delivered. I spoke with one lady who said she couldn’t get ahold to the florist but when they do they’ll call me back. Never got a call back so at 8 pm I called again and said I need to know what’s going on. The next lady said, "The florist shop is closed it’ll be tomorrow before we find out what’s going on." So it’s now 9/21/19 and I waited until 11am and then called again to see if the flowers were still being delivered or not. The man said he left a message for the florist and will let me know when they hear back.

My coworkers and I ordered the Bushel Full of Sunshine flower arrangement for another coworker of ours who is on sick leave. We thought the bright yellow flower container and the brightly colored flowers would cheer her up. We placed the order on 9/19 paying for the premium arrangement with expedited delivery guaranteeing by noon the next day. The flowers showed up around 12:45 the next day and what was delivered was not what we had ordered and paid $79 for! The flowers were not cheerful and there was some kind of green ferns foliage in the mix that was not in the picture online and the cute bright yellow planter they were suppose to come in had now been replaced with an ugly terra cotta colored planter that had no bottom to it so when our friend received them, she had to quickly put paper towels under the bottom of the arrange so water wouldn’t get all over!

I ordered flowers for my grandmother's Birthday. I paid for next day delivered and needed the flowers to arrive to her before noon today. It is now 3 pm and the flowers have not arrived. I'm not sure if someone will be home to accept them now. This is really bad for business because if no one is home, how is she suppose to get the flowers now. WHAT A WASTE!

"4 hours delivery guaranteed" is not accurate. I've placed my order online at approximately 7:30am on 09/18/2019. My order was finally delivered on 09/19/2019 at 8:00pm. Prior, I've contacted/chatted with 4 different representatives at 4 different times during these 2 days period with promises after promises from each one of them. They seemed like real nice people but I believe they just have some really bad Florists whom they work with that do not have the urgency of making accurate deliveries on time (as promised). At this point, my surprise gift has become meaningless regardless. I would not recommend relying on their service promises if you want accuracy and on time delivery to your special someone.

I was drawn to the site because of their guarantee of next-day delivery (ordered on a Saturday for Monday delivery, since my usual sites couldn't deliver till Tuesday and it was for a birthday. When the order failed to deliver on Monday. I emailed the website and got a prompt reply that they would investigate the failed delivery, which was great. Tuesday came and went and... no delivery. Sent another email with the same response. Wednesday came and went with no delivery and no response. Thursday is here and again... no delivery and no response. I finally requested a refund, which they said they'd give me.

Like everyone else who is trying to make someone day a little better I purchased flowers and had my mother wait at home for them...never arrived, no explanations, I canceled and NEVER AGAIN. My mother lives in DOWNTOWN CHICAGO with all the flower shops "From My Flowers" could not accomplish the only job they have - to deliver you flowers. Now I have a $20 discount to use to purchase more flowers that will never get delivered....yay me.

Today was the most mortified day I have ever had. On Sunday September 15th at 10:39 am I ordered a funeral spray for my Aunt's funeral on Tuesday the 17th. I paid the expedited fee to have them delivered to the funeral home on Monday the 16th. On Monday the 16th fromyouflowers called at 12:30 pm to tell me that the first florist could not fill this order but they had another florist that guaranteed delivery on Tuesday the 17th by 10am. The customer service lady told me to call on the 17th by 7am to verify the delivery. So this morning at 7:15 am I called fromyouflowers and was told delivery of flowers would be there by 10am.

I ordered sunflowers in a galvanized tin container and they were delivered in an ugly green plastic vase. This was especially an issue because the tin was a special thing to the person I sent it to and really the only reason I ordered that arrangement. I read a few reviews unfortunately after I placed the order and read that many others had this same experience. I contacted fromyouflowers immediately and was GUARANTEED they would be delivered in with tin container. They were not. Very disappointing and I will not use their service again.

I ordered the deluxe version pink and purple rose bouquet for my mother’s birthday. What she received was a couple red roses and Lilies. She’s allergic to Lilies. Extremely disappointed. I’ve orders from them 3 times, this is second time I haven’t received what was ordered. Not worth $60.

DO NOT ORDER FROM THIS FLORIST IF YOU WANT YOUR ORDER DELIVERED ON TIME!! I placed an online order for a funeral arrangement ("Sunshine Garden"), chose a delivery date from the available options, and even paid the extra fee for next day delivery. After ordering, I decided to read the posted reviews which stated that the arrangement was not delivered in the very attractive container pictured, but in a simple basket. This prompted me to call customer service to discuss container options.

They kept assuring me the flowers would be delivered by 6pm the day I placed the order. No turn up. Every time I called to check the status, it was “close to being delivered”. I would never suggest them to anyone you care about. I wouldn’t mind taking this to small claims court, just for the hell of it. I’d love to make sure they never did this to any unsuspecting customer ever again.

The delivery did not include candy, which I purchased. They left flowers at doorstep and did not confirm anyone was at home. Flowers stayed outside all night. Customer service will not provide name of florist used. Suggested refund for candy. Unacceptable.

It's September 13th. It is not Valentine's Day, it is not mother's day, they took my order on the 12th and failed. Fraudulent. I'm inclined to believe they take orders and do not fulfill to take advantage of people who will not complain.

I ordered flowers for my wife's birthday (9/13). The day before her birthday at 3:30 p.m. I receive an e-mail from them stating that they will not be delivered, and that delivery will not occur until 9/17. This was in their e-mail "We have scheduled your delivery for as soon as possible on 2019-09-17 to ensure your gift arrives and the occasion is not missed." Clearly the occasion will be missed as her birthday is on 9/13! I will never order from them again. What terrible customer service!!!

Wanting to surprise my wife, I hopped online and found Fromyouflowers.com. Happy to see that they offered same-day, expedited (before noon) delivery, I found a lovely bouquet of yellow roses and white lilies that I just knew my wife would love. However, online is where the quality ended. The delivery was two-hours late, and what I received was absolutely not what was advertised. I was shorted flowers and what was in the bouquet was not even in bloom, putting the entire bouquet out of sequence. For paying nearly $70 for a bouquet, you would reasonably expect far greater service and product, but you most certainly get neither in the realm of quality. I absolutely would not recommend them, and I would point out that there's a reason their reviews are so low. I just wish I had looked them up beforehand.

This is the third time I ordered fromyouflowers.com. I tried giving them another chance and again the same old thing. I order the flowers to be delivered the same day and a beautiful bouquet. Every time after I pay for the item that I picked out online they do not have it. I get an email that they will send something else. Cheap dead flowers or carnations when I ordered roses. The last time my mom received them they were all wired. Then oh they ran out of the teddy bears, REALLY WTH. I will never ever order from these people again. BEWARE PEOPLE. THEY ARE A RIP OFF SITE. Do not order from them.

I ordered flowers for my aunt's funeral two days before the service and they were never delivered. I received an email indicating that a substitution would need to be made but they never followed up with the delivery. This was very disappointing and very poor customer service. I will not be using this florist for any future orders.

Terrible flowers. I ordered premium flowers and they arrived dying and sloppy. I ordered butterfly arrangement. Neither had the butterfly in them and all of the arrangements were ugly and had none of the flowers or additions as advertised. They promised me new flowers and the new ones looked even worse. Today the florist left a butterfly stick outside of the recipient's house. Do not order from this company. It is a scam. I have pictures and they are posted all over social media. Pity for a flower company. I work in a grocery store and we throw out nicer flowers. I could have done better myself.

It’s not the flowers. I know usually local florists get the job and I am NOT reviewing the arrangements. As a matter of fact the arrangements were never sent. I ordered flowers to be delivered and got a phone call from the company the morning of the supposed delivery. They had already denied one order because of billing issues on my credit card. All of my cards were correct and up to date and I had not ever had any trouble ordering anything from anywhere else. So I ordered another arrangement. They also Denied this one! Even though I used a different card. I answered all of their questions correctly and it was obvious they knew it was me and not a flower- ordering imposter! However they STILL DENIED THE ORDER and said they needed MORE information! When I asked why - all the customer service rep would tell me was that they needed to make sure that I really was the authorized user on the card that was used.

I ordered and paid for same day delivery with special instructions to be delivered before noon, they delivered them at 3pm, which missed my husband, they were for his birthday in July. Giving a 2nd chance ordered for Grandparent's day and they wanted to deliver the next day. Needless to say I am done.

Following knee surgery on Thursday, my mother sent me flowers and candy - which arrived Friday early evening. Upon arrival, the flowers look tired and old, and candy was melted (the teddy bear was fine). I understand delivery flowers need to be trimmed and water, and typically come back - these did not. This morning (just over 48 hours later) they still look tired and old, and won't last much longer. I called this morning, to provide the feedback, and did not share the experience with my mom, as she would be disappointed. Following a 33 minute call, I am more disappointed than ever. While they are sending new flowers and candy, and the reps said what they are scripted to say, there was certainly a lack of empathy and listening.

The flower arrangement arrived a day late. It was very skimpy, with some broken stems and bruised petals. When we spoke with Shamanda, at flowersforyou.com, she was disinterested and told us to call the sender. Since we not want to embarrass the sender, I am writing this review to warn others, and tossing the flowers in the compost pile. I recommend avoiding this company at all costs.

I ordered flowers a week ahead of time to be delivered to my mother-in-law for her birthday. The day that the flowers were supposed to be delivered they never showed up, and no one from FromYouFlowers could get ahold of the florist. I told the customer service rep that I still wanted the flowers delivered, but I also wanted a manager to call me the next day. Guess what? Neither thing happened! The flowers never got delivered, and it took me 4 phone calls to finally get a supervisor the say she was refunding me my money. So no flowers for my mother-in-law's birthday! I will NEVER use this company again! Waste of time and money.

I ordered the braided Zen plant for my husband a week before his birthday because I knew it was not a common plant. The USPS tracking number they gave me did not work so I emailed and got automated responses. I called and customer service could not tell me why. I email Mrs ** who handles orders that are in need of assistance. She called me the day before the plant was due to be delivered and fixed everything wrong and added a second plant. They were beautiful, delivered on time and my husband loved them as well as all the guys he worked with. Proving that the best things take extra time and effort.

Selected this company because I could order same-day delivery which was extremely important to me and I paid extra for. Then I get an email 35 minutes after the order was placed that they cannot deliver it the same day and it will be delivered the next day. Since the recipient was leaving that day, a future delivery date was not possible. I called to cancel the order and had to insist that a future delivery date or another location was not possible and cancel the order. This company should not offer same-day delivery if they cannot deliver it!

Beware to never order from this scam site. I ordered flowers for my mother's birthday and I was told they would be delivered next day. NOT ONLY DID SHE NEVER GET THE FLOWERS BUT THEY CONTINUED TO LIE TO ME ABOUT THE DELIVERY STATUS. I called and 3 times to inquire when they would deliver and the first time I was told they would be there no later than 3:30pm. When 3:30 came and went I called back and then their excuse was, "oh we tried calling but we can't get in touch with the florist." Then 5pm came and went. My mother never got flowers.

THIS ONE TOPS THE CAKE!!! I ordered flowers for my friend's birthday and paid of expedited delivery for that day. She never received the delivery on her birthday and the next morning I received notice that they would refund me $3.00 and deliver some time the next day. I told them to cancel the order in full. Later that evening my friend sent me a thank you that she got the flowers that looked like a 3 year old made them which did not look anything like the photos online! Very disappointing and wondering what happened! Are you ready! This morning the delivery driver showed up at my friend's house and repossessed the flowers from her home!!! Wow, that is customer service!!! I would never use this company ever again!!!

Save yourself the time and find someone else to deliver your flowers. I ordered same day delivery (paid extra) and got a missed call saying to call back with phone number and order number. I called and the lady that “helped” me kept asking if there was an issue and I kept telling her I don’t know I am returning a phone call. She didn’t once ask me for my name or order number until I asked to speak to someone else. Then I was on hold for ten minutes before I asked her to please just look up my order number and tell me why someone called!!! It was super frustrating. I ended up giving her the address again and she wasn’t very helpful toward the end. My flowers were not delivered that day and still have not been deliver. I will have to call AGAIN and have them canceled! What a waste of time and money!

I called at 730am PST on 9/3/19 to order a funeral spray to be delivered by 11am no later than 1130am. I stated this is very important and she put me on hold to call the florist to make sure they would be able to make the delivery on such short notice. The lady from FromYouFlowers said the florist stated they could manage it and it would be delivered no later than 11:30am. Guess what? It didn't happen, I didn't receive a phone call or anything! No email confirmation no nothing. There were no other flowers for the funeral, and I find this truly disappointing. What I truly don't understand is how much time was necessary to make a simple spray and deliver it. They had 4 hours to make it happen.

This is my 1st year teaching and after my 1st week my best friend sent me this basket. It was the absolute best part of my day because every part of my body ached. I quickly had my dinner then poured a glass of wine to soak in a orchid scented bath. Well, the first disappointed was the meager scent. The bubble bath, shower gel, bath bomb and lotion all have little to no fragrance. None of the items have pump or squeeze tops so you basically get globs. I have a huge tub, typically I can use 2 capfuls of a really good bubble bath and I’m in heaven. After using about a quarter of the bottle of the Hawaiian Orchid bubble bath there were barely any bubbles.

I ordered flowers at 8:25 am and paid extra for same day delivery in a large town that has over a dozen flower shops. It was being delivered to a business and should have been delivered by 5 pm. I got an email at 5:38 pm that they were "sorry" they didn't do what they were paid to do, paid extra to be exact. The email further stated the flowers would be delivered the following day. Unfortunately, I ordered them to be delivered same day for a reason. Took me 15 minutes of being on hold (twice) to get customer service to cancel the order and refund my money. I will never use this company or recommend them.

BAD experience; will NEVER use this service again. The item delivered was a $40 vase of red roses instead of the $139 plant I ordered and was charged. Had I not gotten a call from recipient of roses, I never would not have known of the error and $100 overcharge. I will order directly from florist in future. I remain suspicious of how honest this service is.

DISASTER!!!! Ordered flowers for my coworker's last day in the company and never received it! Spend 2 hours on the phone trying to figure out when it's gonna be delivered, then they said that it's delivered and it never was. When I asked to get in touch with the driver they told me that they can't and they don't know anything! Then they wanted to refund only 30%. OUTRAGEOUS. Never ever order from this website!

I will never use this company again. Made an order on Thursday August 22nd and paid for the next day delivery. Was called twice by representatives first time to let me know florist couldn't provide irises in bouquet we ordered. Second was to tell me they were unable to deliver. I was assured the flowers would be delivered on Saturday 25th to slam different address. I then only received an email stating the delivery wouldn't be made until Monday. I was on hold for 30 minutes to cancel and never was able to speak to someone. For a 25th Anniversary gift that they did not receive and I could have used a different florist or gift had this not happened.

This totally fraud company! They charged my card->never delivered flowers->after several phone calls within several weeks DID NOT RETURN MONEY BACK!!! I ordered flowers for my friend several days before her birthday! Her birthday should be on Sunday, so I paid all expedited delivery fees, weekend fees, delivery until 12pm fees, so my order was about $100! She was home whole day since I told her that she will get a surprise! So she was! No, flowers didn't come! At 6pm she texted me that she really wanted go out to celebrate! I called CSR and CSR swore me that Monday until noon the latest flowers will be definitely delivered! My friend been whole day at home on Monday expecting flowers! NO FLOWERS ON MONDAY, NO ON TUESDAY, NO ON WEDNESDAY, NO ON THURSDAY...

I placed the order 2 weeks in advance and they were not able to send it at the requested date. Also spent hours writing email to support just to send the damn flowers already. There are plenty of other alternatives in terms of online florists. Don't do the same mistake I did.

Ordered Flowers for my wife today, with the additional expedited fee to get delivered GUARANTEED before NOON. Called in 1pm and they could not give me a ETA, Called again at 3pm and still cannot tell me where delivery is. WASTED MY TIME DOING THE ORDER, WASTED MY 15 MINS ON HOLD WITH A CUSTOMER REP. POS!!

I ordered premium bouquet of pretty in pink flowers and added on 3 balloons that say “I love you”. I paid extra for the premium upgrade and got the cheapest option available. I also paid extra for three balloons and only got one. Even my heartfelt card was messed up! How can they misspell names when I type it out for them?! After contacting them, they offered to resend it. I agreed and gave them times and dates since this was a $90 surprise for my mom (my brother just passed away and she deserved something special). They said they couldn’t deliver those days and would give me a 30% refund. These flowers are awful. I could’ve gone to Walmart and made my own bouquet cheaper and sooo much prettier. Finally, they gave me a 50% refund. I will definitely stick with the best company I know and only order from 1-800-Flowers in the future.

There's a reason you never heard of this company… cause they don't match up to the big ones!! I gave them a try. Wanted to make a big impression on a special birthday and only half the items arrived. After 10 minutes on hold with the customer service agent that barely spoke English she gave me a partial refund. Big deal.

NEVER DELIVERED after 2 calls - Don't use them. Although the website is "pretty" and the 800 is available; the customer service was good HOWEVER NO FLOWERS were ever delivered to a normal address 2 times; I finally asked for a refund. Just call your "local" florist or funeral home; local is best!

Ordered Funeral flowers with extra charge for 4 hours delivery. Received an email almost around at the end of the 4 hours that they will deliver order next day. When calling Manager promised that it will be deliver before 9:00 am funeral. It was not delivered so I call and they cancel my order. So don't even bother using them. No regrets from customer service representative.

I ordered an arrangement for my sister’s funeral to surround her urn. It was from the family. When I arrived at the funeral home, a sad looking wreath with about 12 carnations and 12 wilted yellow roses with not even enough greenery to cover the foam circle had been delivered. My mother was horrified, my siblings were furious and I was embarrassed. Never do business with this company! It was a major rip-off!

Ordered flowers for my wife's birthday several days in advance, but, they did not deliver. Not sure what else to say, but not delivering something like this for a business like this is miserable. Do not do business with them.

I ordered a dozen red roses for my husband for our anniversary. The order was delivered on time, however, the roses looked awful! They looked burned on the edges, there was one single sprig of baby's breath and there was NO scent to the roses. I emailed the company along with 5 photos of the flowers. After getting NO response, for a few days, I called and was given a 20% refund as well as another shipment. The second shipment took a few days, oh well. When that one arrived, my husband texted me to let me know they were there. The text read: Is 11 the new dozen? I didn't know what he was referring to, but then he explained there were only ELEVEN roses in that order! Once I got home from work, I inspected the flowers, immediately took more pictures in case I needed to send them again. In the meantime, I called my bank and explained what had happened.

I’ve ordered with this company several times and they’ve never disappointed. Always made sure I was happy with my order, and if I wasn’t, they fixed the problem. Will keep ordering from them in the future!

Ordered deluxe succulent arrangement. 1st delivery was flowers and green plants. When I called, the first offer was a 15% refund and a 10 gift card for future (like I would go back). I said I wanted her to get what I ordered, so we agreed to Mon delivery, this was Sat. Mon eve I got an email that it would be delivered Tues. Tues right at 5pm she got the order which in no way was the size of the deluxe basket I ordered. Also I had to s/w a supervisor, the CS rep said she had to hand over the original plant when the new one came, pretty tacky, so I asked for a supervisor. Stick with 1-800-Flowers.

I just ordered flowers for my aunt's birthday from Fromyouflowers.com. They looked good and the prices were very reasonable. BUT...I saw the same day delivery charge of $2.99 and also thought it was reasonable. Not until I went to pay and submitted did I see an extra charge for "shipping and handling" for $14.99, bringing the price over what other florists charged. I wrote to them and they said they don't put this fee in until the end because it varies from state to state and day of delivery but this is just a ploy. They also said - get this - "the service fee is mentioned on our Company Information page under Taxes and Pricing." Who is looking at your company information page? People need to know this before they buy the flowers. Will not buy from them again.

I placed an order online for my husband. I received an email stating that I needed to verify my purchase. I had to call 5 times, I kept getting transferred and placed on hold then disconnected. They ended up not sending my order, but charging my account $70. I then have to wait 3-5 days for a credit. This was a surprise gift for my husband. I paid in Apple Pay and they refused the order unless they talked to him first! Never trust this company! I used edible arrangements with no hassle!!

After ordering some flowers for my sister who just had a baby; I decided to look up the reviews, and was horrified by the abundant amount of bad reviews. I was so worried that my flowers and teddy bear would not be received on time or maybe not even be received at all. I was very relieved to find out that the flowers and teddy bear had been received on the correct day and in good quality. Thank you.

I have ordered from here twice in the last few weeks. The first order I Paid extra for expedited delivery time (before noon). I had to call them 3 times that morning to track the flowers and they were not delivered until after 3:00. I was sending them to my sister in law at work and she was leaving as they were delivered. Thankfully she did get them before her day was over. I was told I would be refunded my extra delivery fee, however was not.

First of all, I have used this site before and been satisfied. However, I ordered a European Dish garden plant arrangement for $55 and my sister received a half dead plant that must have cost $15 at best when it was living. SO DISAPPOINTED!!!

I ordered a “premium” flower” arrangement for a funeral. I paid extra to have delivered, on time, a half hour earlier than ceremony. Flowers did not arrive. I kept calling and was put on hold forever. After ceremony, out in hallway, the ugliest, saddest arrangement of flowers sat. All flowers were wilting, leaves were yellowing and falling off the arrangement. The flowers were sparse with a purple bow. It was depressing. This arrangement was NOTHING like advertised. I felt ripped off and taken advantage of. It felt like since it was for a funeral they used old dying flowers. It made me upset. I contacted them right away. They were only willing to give me 50% off. I wish I could’ve returned them. I would never use them again.

I submitted my request for same day delivery of their tier 2 special at 9am, it was 29.99 rather than the 19.99 that I was originally sold on. After getting to the check out and there was 14.00 for the delivery fee, 2.99 for the same day fee, and xx amount in taxes. I figured hey since it was same day and the special second tier it would be worth it just to pay for the nice gift and surprise.

I ordered flowers specifically to be delivered and paid for same-day delivery. The website states that they guarantee same-day delivery. My flowers did not get delivered the same day. They made it for the very next day. When I called and spoke with the representative all they can do is say, "I'm sorry." That means their guarantee of same-day delivery means nothing.

I receive the flowers from a friend. When I opened the box, the flowers were hot and wilted. I revived them somewhat and enjoyed them for a few days (3) before they were entirely done. Most flower arrangements I have received have lasted 10 days to two weeks. I contacted customer service this week and got responses not related to my questions and requesting information I already provided. They said they could not help me because I didn't have the credit card of my friend who sent them. I certainly didn't want my friend to know how awful these flowers were. Apparently some people in the company understand customer service, just not the one that took my complaint. After reading other responses here, I would like to think I got an inexperienced customer service person. However, I would not do business with these folks in the future.

Ordered flowers Friday night and paid for next day ship, left my number "in case of issues". Flowers never showed up and no contact. I called, was fed a lame story and apology and offered a discount and assured they would be there Monday. Monday comes and I call at 630 local time (430pm where they were to be delivered) to see why they aren't there as promised and fed another story (different this time at least) about a computer malfunction. They offered to upgrade my bouquet size but I already purchased the largest size.. Great way to ruin a surprise when I have to ask if shes received one yet! Not to mention letting her know after partially ruining it, that something would be showing up and then never actually showing up.

I placed an order for a delivery, paid extra for weekend and expedited delivery. They emailed me hours after the promised delivery time saying they couldn't fulfill the order and needed an alternate address. I provided the alternate address and they promised it would be delivered 2 days later. Two days passed, delivery was not confirmed so I contacted them, only to find out that they had not delivered the order yet again. This time, they didn't even extend the courtesy of letting me know the delivery was not made. This was the worst service ever and they were so nonchalant about the whole thing. They didn't seem to care that the arrangement was going to a grieving family. I cancelled the order and a future order I had placed. Lesson learned... Fromyouflowers means the intended recipient will never get the "flowers from you".

I ordered Birthday flowers for a friend in another part of the state. In addition, I paid an additional service fee for early delivery (prior to 12 noon). When the flowers didn’t arrive, I called Fromyouflowers.com and spoke to a service rep. She put me on hold while she contacted the local florist. She came back on and advised me the florist said they they would go out “later.” When I advised her I paid extra for early delivery, she said she would refund that charge. I don’t know if that will happen. The website says regular delivery hours are 9-6pm. When they still had not been delivered at 5:30 pm I called back.

I ordered a midsize bouquet for $50. What got delivered looked like it was picked up at Walmart. Description said roses, mini roses and carnation spray plus daisies. Pic online was gorgeous. What arrived was 2 roses, a few white mums and one spray of mini carnations. When customer service did a re-send it was one rose with a few purple mums. Poor representation as to the online picture. I’m done with FromYouFlowers. Just can’t get it right!!

After working with me for 10 years, my daughter was headed off to school and we had a celebration here at work. I ordered flowers the day before to be delivered at work for her. They never showed up. When I called, I was offered a 30% discount. A discount??!! On flowers I paid for that NEVER came?? What idiot came up with that? You want me to pay 70% of something I didnt get?? Trust me... Just call your neighborhood florist. These guys are a joke.

Flower arrangement was pretty but about half the size of the picture. For sure NOT worth $59.99. I paid extra for premier flowers and they were good quality. But the small size was really disappointing. Sorry no more for me.

The flowers my mom received really didn’t look like what I ordered; they were pretty, but not as pretty as the photo. I’m not sure what I paid was worth what I got. They did deliver on the correct day, so that’s a plus; when I tried Rita’s Florist online they didn’t show up, couldn’t be contacted, and then refunded me with no explanation.

I ordered an orchid for my mother when we placed her at a memory care. It was delivered and my sister said it was small. I am really upset that something that cost 45 should have been better than a grocery store plant.

JUST SHARING. Plan to post this review everywhere. I ordered flowers for a special, honoring ceremony for someone dear in my life on 7/24/19. I expected the flowers to be delivered on 7/27 to the location of the event. For some reason, the florist attempted to deliver the flowers (really early in the day) but couldn't locate the person and left without trying to contact me by phone. Turns out, FromYouFlowers sent an email to me with instructions on how to proceed. UNFORTUNATELY, after responding the florist nor FromYouFlowers made any attempt to redeliver the flowers by close of business that day.

I was lied to (multiple times), hung up on (multiple times), and yanked around for an entire weekend while I figured this out... then when I demanded my money back for my trouble they cancelled my order outright... AFTER the delivery service had left a note on the recipient's door telling her to call to schedule a delivery. A breakdown of what happened to me starting on a Saturday morning.

We ordered flowers for my father's funeral to be delivered by 9:30 am, with service at 11. They showed up at 11:30 looking like a bunch of sticks. Only 2 of the 20 flowers had bloomed. Their customer service only gave 20% credit and a $10 gift certificate which will go to waste.

Ordered flowers on the 24th to be delivered on the 26th, NOTHING, called and was told they would look into and get back to me. NOTHING! On the 28th I called again. All they said was sorry. The flowers got delivered at 6 pm tonight. I do not recommend buying from them.

I ordered flowers for a seriously ill friend. They were supposed to be delivered the next day. My friend was not at home when they tried to to deliver them at 2pm but they didn't bother to try & contact her even though they had her cellphone number or try again to deliver later in the day. I was told they would be delivered the next day but by 2.30pm she still hadn't received them. I cancelled the order & will try with another company. I am utterly disgusted with these people who don't seem to give a damn about their customers.

I've tried to use this company many times. The flowers are almost always pretty but they never deliver on time. I've been late for funerals, weddings and birthdays. Birthdays ok but nothing like someone getting a funeral arrangement the day after they have buried the deceased. I've paid the extra fee for nothing. 7 times now, 7 times I've been refunded the expedited fee cause they can't keep their end of the deal. I would rather pay a higher cost for decent customer service and a company who gave a crap. Spending a small fortune on Flowers only to have them show up late makes me look bad.

First, I will say their website is fairly easy to use. And they do have a lot of automatic savings but you do not get the same level as 1800FLOWERS. My deluxe arrangement had 4 carnations a 8 roses, but look up the picture for "You are in my heart". And I upgraded from the regular to deluxe and regular picture looks better than what my recipient received.

Ordered the Eternal Garden Casket Spray. Per the website it measured 30"H x 90"W x 32D. When it was delivered it was half that size. When I called to complain I was told they would redeliver the item but it was never fixed.

The Vendor never delivered the flowers when they said they did. They were terrible and were scam artists or hired people who were. I contacted fromyouflowers, and they said that the flowers were delivered, at a funeral home although the recipient said he did not get them.

HORRIBLE experience! Flowers were delivered two days late, and NOT in the mug I ordered!!! I ordered the bright yellow smiley mug, and the flowers were delivered in an UGLY AVOCADO PUKE GREEN, and VERY PLAIN mug!!! This company is a SCAM!!! DO NOT USE!!!

I've paid for the morning delivery before 12pm but flowers was delivered at 3pm. And I got different bouquet. I choose bouquet on site by pics but actually they sent me much cheaper bouquet. Very bad customer service. Very expensive for their products and services.

Ordered a 19.99 bouquet for my 10 year old granddaughter and added balloons for her birthday. Flowers died within two days and balloons deflating also. Wrote an email and was told the florist was very sorry about the order. (Big deal)... I was told I would get a 25% credit for my order. Turns out I only got a 5.00 credit on a 46.00 and change order. When I questioned this I was told the credit is only for the 19.99 flowers and nothing on the add ons. Is not what the email originally said. I could have bought a better bouquet for my granddaughter at our local supermarket and the balloons wouldn't have deflated so fast. Buyer beware! Never Again! This was my granddaughters first flower delivery. So sad it turned out this way!

I ordered a bouquet of flowers and chocolate to be sent to my mother at her retirement home for Mother's Day 5/2019. They were not delivered the day I specified, which they acknowledged after I complained. They offered to send a "better" bouquet which never arrived by the date specified. When I tried to contact company about this failed delivery they completely stopped responding. A credit card dispute was denied because they presented a phony statement "showing" it was delivered. If they had only communicated that they believed it was delivered I could have followed up with the retirement facility myself, but it's now been too long. Stay away!

The bouquet that was delivered to my mom looked nothing like what was pictured online. Not even vaguely similar. Cheaper flowers, of completely different colors, carnations and green leaves, were used and were arranged in a haphazard, unattractive way. When I wrote to the company, with side by side images of what was received and what was shown online, they refunded $6. The reviews on their site are fake. When you write a review, you cannot leave stars, yet they claim “5 star” reviews. Disgusted. Total waste of money, internet fraud. Spend your money with a better company. -Lindsay

My father ordered flowers, a card and a ballon for their 47th anniversary to surprise my mom. They called and canceled a day before and my mom heard. My poor dad was in tears... Horrible company. Unprofessional company. This is their job and they failed miserably.

Here's what my daughter received for her birthday. Stay away! This was the second chance I'd given them after my first order wasn't going to be delivered, which I only found out after contacting them to ask what time the delivery would be. They said they didn't deliver to that zip code. However I had received an email confirmation and the moneys were taken from my account. This was the complimentary arrangement... three Iris.

Picture showed four Stargazer lilies. Arrangement had one and a bud sticking up high. Mostly daisies. Cost of almost $75 after expedited delivery. Son sent me picture. VERY disappointed. Delivery did happen as expected.