fromyouflowers.com Reviews

It is Mother’s Day! I ordered flowers over a week ago to be delivered any day those weekend. Including today if it came to that. I haven’t received a call and the flowers were not delivered. I called the CS # and they said it would be there next Tuesday! WTH? I would never trust ordering from this company.

I had an extremely bad experience with fromyouflowers.com. I purchased a Mother's Day bouquet that was supposed to consist of 18 pastel roses, as well as a custom glass vase with a personalized photo. In total I paid almost $90 for this including a $9.99 fee to delivery for Mother's Day, a service charge, etc. The "flower arrangement" arrived, but it was nothing like what I had ordered. The "bouquet" looked like something that could have been purchased in the supermarket for $10; there was not even one rose. The vase was a cheap, glass one without any customization or personalized photo. The only positive thing I can say is that after sending a pretty angry email to Customer Service including a photo of what had been delivered, they wrote back fairly quickly saying that my order was being refunded (this was today, so I have not yet seen the refund). However, they did not even apologize in the email. Do not buy from fromyouflowers.com.

Ordered for 5/7 delivery, never happened. I called in 3 times, promised each time supposedly on recorded line, they would be resent. Called again and now they say May 11 delivery, how terrible is a company that advertises Mother's Day Flowers that can't deliver by Mother's Day? My 88 yr old Mother never got her flowers, hope you Are proud of the service you clearly can't provide. I did call 1800 Flowers and guess what? They will make it happen today and gave me a discount after seeing all my emailed chats from your company. So folks you can flowers delivered and on time, SHOP SOMEWHERE ELSE. WORST SERVICE EVER AND NO ONE SPEAKS UNDERSTANDABLE ENGLISH.

I have ordered flowers from this company for many years, and the service was excellent. I have family all over the country (including rural areas) and was able to send flowers and gifts w/o problem. I love all the wonder options for gifts and beautiful flowers.

Worst company I ever used. The arrangement that was sent to my Mother for mother's day looked nothing like the picture that I ordered from - it had one rose. When I called they said they would redeliver it today, May 8th and would upgrade it to Premium. It took me two calls as I was disconnected during my initial call - they never called back. They assured me it would be delivered between 9-6.

I ordered a flower arrangement with yellow roses for my 80 year old mother for Mother’s Day. I ordered a week ahead to ensure my mom would get these flowers. The significance of the yellow roses was this was what my mom called my daughter, “her yellow rose.” My mom raised my daughter. My daughter died almost 3 years ago and every Mother’s Day, I get my mom something that is symbolic of her “yellow rose.” Sadly, I found out 2 days before Mother’s Day that the flowers, that were prepaid for, were not delivered to my mom and it was too late to order and send flowers to my mom for Mother’s Day. We live in different parts of TX, so I wasn’t able to send my mom anything for Mother’s Day. I cried all day????

I ordered a bouquet for mother's day for my wife. I chose a really cool arrangement, and decided to go with the premium version. What I received was embarrassing. Did not resemble the advertised product in really any way. The flower ratios were off, it wasn't even, and much smaller than advertised, especially considering I upgraded to the premium bouquet. When I contacted fromyouflowers with my complaint, they only refunded $14.95 of the $83.00 I spent. I understand that they cannot control how the local florist fulfills the order, but they are ultimately responsible to make it right and ensure their partners are meeting their standards. Next time I will be ordering directly from a local florist.

I am so mad. I know flower delivery can be hectic if you do it last minute for Mother’s Day, so I ordered a month in advance to surprise my best friend for her first Mother’s Day. On the DAY OF the scheduled delivery, they emailed me and said delivery isn’t available because they can’t find a florist in the area. If they couldn’t find a florist, why didn’t they let me know with enough time to do something else? And for the last month they’ve been spamming my email with offers of “same day delivery for Mother’s Day” which is obviously not actually true. They offered to call my recipient and apologize - uh no thanks, that doesn’t really help. I ended up using a grocery delivery service to pick up flowers from the store instead. I’m disappointed still because there won’t be a personal note attached.

Ordered flowers to be delivered on Friday before Mother's Day. No flowers. Rec'd apology email offering to deliver Monday AFTER Mother's Day & give me a whopping 10% refund. I selected CANCEL ORDER, rec'd email stating they were giving me the 10% off. Can't get thru to live chat. Been on phone on hold waiting for a representative for almost an hour. They've RUINED my mom's special day. It's too late to order elsewhere. Yet they continue to offer mother's day flowers for delivery by Sunday on their website, as of Friday evening. WORSE COMPANY EVER!! How & WHY are they even in business?!

I ordered two of the same floral arrangements, dozen rainbow roses, for Mother's Day and both only had 11 Roses that were wilted and some had leaves falling off. Customer service was the most frustrating since there was a language issue. I was offered a $10 gift card and a 10% discount. I don't ever plan to use this service again so I had no choice but to take the 10% discount. Never again will I order from this company!

When I received a dozen roses fromyouflowers.com they were almost dead and two had broken stems. This was particularly sad because it was a gift from my son for Mother’s Day who lives in a different state and couldn’t be with me on this occasion. I emailed my disappointment and they replied by saying they would send another dozen but did know when I would receive them. Very sad and disgusting!!

I ordered a 40th Bday bouquet and balloons for my best friend who's had severe problems so we could even distance see each other. They said the flowers were delivered, which they weren't. It's a locked community that the person has to be buzzed in. Said they would contact the local florist, "deliver again" the following day, never did! Horrible service, and they don't actually deliver flowers! My friend is going to the hospital, so it's too late to get her flowers now. She's alone, scared, and sad, and loves flowers, but because I ordered from fromyouflowers, I did nothing to support her. The most important flowers I've ever ordered never arrived. =( =(

The flowers that I received didn't not look like what they were supposed to look like. Most of them were almost dead. They look like they were in the vase for days already. I'm not surprised if the flowers were someone else's first and then passed down to me after a few days.

I ordered flowers for Mother’s Day. I see an email with a $5 refund for my inconvenience. Turns out they were trying to slide one past me and not deliver flowers until days after Mother’s Day when I paid over $30 for shipping Saturday. No option just saying will be delivered days later... But $5 will make that okay? How about you refund the hiked shipping since you didn’t deliver on your promise. They didn’t even offer a replacement.

I ordered my mother flowers for Mother's day. The order was late. It was after 6 pm. They didnt even knock on the door. Just left them in the porch. The flowers were wrong. They were to be yellow roses with white lilies and purple flowers. She got orange roses and purple flowers and all green leaves.

I needed flowers delivered the same day. I just put the information in and before the person was off work the flowers were delivered. They were only missing a small balloon but I didn't even mess with it cuz I really appreciate it then getting the flowers delivered that day on such short notice.

I ordered my daughter's teacher some roses for teacher appreciation week. Well it said the package was delivered. Come to find out my daughter's teacher didn't receive anything. Called them back up. Gave them a second chance and again package was delivered who knows where?!!! PLEASE DON'T ORDER FROM THIS COMPANY. Flowers are supposed to be a gift not a headache!!! So I don't know where my flowers are that were supposed to be delivered twice. Please find a different flower place to order for your loved ones. I don't even want to know how they get stuff done for funerals!!!!

So I got an email from From You Flowers saying I had a credit of $14 so I decided to order some flowers for my daughter. When I went to the website the flowers I wanted said $35.23. I ordered the flowers but because I had a credit they charged me the regular price of $49.99. Nowhere on the website does it say if you use your credit you cannot get the sale price. I called and of course it was somewhere overseas and as I explained to them my issue all they kept saying was "Sorry Ma'am. Sorry Ma'am". I got so tired of talking with them I hung up as this went on for about 10 minutes. I WILL NEVER USE THEM AGAIN UGGGHHHHH.

The vase and flowers should have been refrigerated. The orchids were wilting when they were delivered. Couldn’t find a preservative package to add to the water. Very nice assortment but due to the weather (94) flowers needed more careful treatment prior to delivery. For the price we expected fresher flowers that would last several days after delivery, this bouquet was delivered without proper protocol considering the type of flowers and the weather being so unseasonably hot.

I ordered 4 separate bouquets from this place for teacher appreciation week from my children to their hardworking teachers. I ordered a premium for one of the teachers that have gone above and beyond for my son and I, so I wanted to make sure hers was extra special. She sent me a picture of them and not only did it look like a different bouquet than what I ordered but also looked like the size of purchasing the “regular” bouquet instead of the “premium”. I call to get this resolved and the lady on the phone was not only rude but could only “give me a 20% refund” so with tax and delivery and the bouquet I paid 77.76 in all, with that oh so special 20% off she said that the bouquet would be 54.00$. So basically they just made the delivery and taxes free and still paid the amount for a premium instead of a regular bouquet. Will never use them again!

They did not deliver what I purchased, and promised to redeliver but never did, the flowers were send in a clear vase but I order a pink one for a very special occasion. When I called to inform them of the error, I was promised they would send another arrangement with the correct vase but they never did and the flowers were not the one shown on their website.

Poor service. They did not deliver my order on the date requested. I only found out they were not delivering that day after trying to see the progress of my delivery at the end of day! Very disappointed. I will never use them again!

They keep telling you that you have a credit yet when you try to apply it, you can't. When you choose a bouquet to send, they tell you you can't send it to that zip code, you have to choose another option. Your final cost is always $25 - $30 more than you intended to spend.

Very bad service. Ordered a gift. They delivery half of my order delivery only part only the order paid. Delivered only flowers and the gift not. Simply charged back the money after complaint. This is not ok once was a gift.

Purchased flowers and paid extra for expedited delivery so that they would be delivered under my dad's name to my mom at her work for their anniversary. Spoke to several unhelpful people throughout the day who said it was on its way when in actuality it wasn't, just to find out an hour later that they wanted to deliver it at 4:00 pm to a business that wouldn't be open at that time even though we paid for it to be guaranteed to arrive before noon. Horrible experience and ruined their day, do not buy from them.

A hugely disappointing experience. I ordered flowers for a friend’s birthday from me and another friend. Although my other friend preferred that we use 1800 -flowers, I decided to give fromyouflowers a chance. That wasn’t a wise choice. The flowers were ordered for delivery today. As is the case with over 900 other customers (see BBB complaints on this company), the delivery was never made. I called customer service and also emailed the company. Their response was to tell me they had spoken to the florist and delivery was on the way. That is not the truth - the florist they use closed at 5 pm and this was at 7 pm and again at 8 pm. I doubt they have every owner’s personal phone number.

I ordered an arrangement of flowers (4/27) to be delivered for our anniversary for next day delivery (4/28). Received an email at 4pm stating the flowers were delivered when in fact they were not. Contacted customer service at 5pm to ask what’s going on and they say they would reach out to them and get back to me. Never heard back from them, so I called them at noon the next day (4/29) asking what’s going on since I hadn’t been updated and they said they could reach out to the florist again. I’m starting to get a little irritated now because they were suppose to do that the day before. Then the customer service agent placed me on hold and said the flowers would be delivered (4/30).

I order all the fastest shipping delivery possible. They guarantee delivery at specific time if ordered ahead of time. I did everything they guarantee - but they did not deliver on time. Useless website - do not order from here!!! Waste of my time and waiting on the flowers all day for fucking nothing!!! The day is already over and still not received!!!

I order my mom a same day flower arrangement for my mom and was supposed to have it delivered to my home so I could take it to her. What I received is not what I order. The flowers was supposed to have succulents and it has none at all and it was supposed to have peach roses and I received orange ones. It absolutely is nothing like the picture online. So I called customer services and was told that sometimes they have to use different flowers so they can deliver them in a timely manner and that they would give me 20 percent off my flowers refunded to my card which I feel like they should have replaced the flowers with what I'm supposed to receive in the 1st place. Would I would not recommend them to anyone and will not be using them ever again!

This has got to be hands down the worst company I have dealt with. I ordered same day delivery which was delivered 2 days later and the flowers were hideous! Never again m. I wish I can upload a picture of what I ordered versus what actually showed up.

Order has never been delivered, despite a mail that they’ve sent about its status. My surprise was ruined and now they sent it again day after with 50% refund, despite my request to cancel it and refund.

My Grandmother just passed and I was online getting a nice flower/spray/stand to be displayed during her service. The pictures are beautiful. Lavender and white mixed with Roses, Carnations, Snapdragons, Lillies etc... Just after I filled everything in, created card, banner and paid nearly $200, I see (in incredibly fine print at the bottom of order confirmation)... that it only comes with Carnations, Roses and Snapdragons; but NOT the dozen or so beautiful white Lillies (a large reason for its selection)... that are beautiful spread out in sales picture. I felt like it was intentional to boost a sale; while manipulative of (an already stressed) customers.

I paid for delivery on 4/19 of a premium food basket with 4 balloons with delivery by noon. At 4:44 pm I received an email stating it was delivered yet it had not been delivered. They refunded part and delivered on 4/20 with only 2 balloons. Good fruit basket but disappointed in service.

My order was supposed to be delivered today and it still hasn’t been delivered so looks like it will be tomorrow and it was delivered to a business. I won’t be using this company anymore. Not happy with them.

Highly Unreliable. I sent flowers for the anniversary and I received an email that they have delivered and in reality, the florist had not delivered it and they lied. They kept me on a call for an hour and and transferred me 3 times. They ended up with not delivering my order and said that the florist is not picking up the phone.

On Saturday, April 10, 2021, my husband placed an order through From You Flowers to be delivered the following day. Hours later he received an email stating that the order couldn’t be delivered Sunday as requested but would be delivered on Monday. The flowers were for our anniversary so having them delivered on Monday simply wouldn’t do. He canceled the order and received an email stating his order had been canceled and his money would be refunded.

I’ve ordered flowers from this company three times. All three times the flowers have arrived either very late in the day or regarding the last time FIVE days late. The last time, when I saw the flowers are already two days late, I contacted the company (by chat) and they said they would make sure to get the flowers to my friend soon - But not only took 2 days - and delivered them at the end of that day - they delivered the same arrangement (even though I requested a fresh one) and ALL of the flowers were DEAD.

Flowers were ordered ahead of time for my four-year-old granddaughter’s birthday. Paid the delivery fee for a specific day. The flowers were NEVER delivered. Contacted customer service and the excuse was the name of the recipient could not be understood. Regardless, they gave me the correct address for the delivery. Their solution was to refund the extra delivery fee and have them delivered the next day (Saturday) before 12 PM. NEVER DELIVERED. Their solution that time was to refund 25% of the order and deliver them the following Monday. If I could give a -100 star review I would not hesitate to do so. The most polite emoji for this business is???

I ordered 2 dozen rainbow roses for my daughter’s birthday. She is alone in Houston without family, homesick and needed a cheer up. Roses arrived in a warm box via UPS. I was not told that they would be mailed! They arrived in very bad shape. Roses were not rainbow. Only a few different colors. They look nothing like the picture they show on their website. Some were already turning brown and many were broken at the stem. I felt so bad and disappointed. I was so excited for her to get the flowers and watched my email all day to see when they were delivered. I actually cried when I saw the picture of these half dead roses!! I had already placed a second order for my mother and called to cancel it once I saw a pic of the roses.

1 star on Trustpilot and Yelp. They make sure you see their 4.5 stars on Google with their probable bots reviewing every day. I never got my flowers on time and they never contacted me. I was refunded. But my lover never got the flowers and they don't take any responsibility.

I searched the internet for almost an hour for the best price I needed. The exact delivery date they beat 4 competitors prices. Beautiful flowers. 10+$ lower than 4 others. BRAVO! 5 STARS! The OTHER online florist flower companies online were too high for what I needed. I'm glad I found these guys.

I order a flower arrangement and 2 birthday balloons at 7ish in a.m. Was told they would try to have it arrive at here job before 2pm. No such luck. Hell they couldn't never even get in touch with the florist delivering after I reached out 3 timed before 2pm. So on the 3rd call I changed the delivery location to the residence. I was assured that the flowers would arrived before 6 with no such luck so on the 4th call I demanded a refund whether they came or not. Very unsatisfied with this company and the people I spoke with weren't empathetic at all. Will never use them again!...Guess you have a 50/50 chance with them but why advertise same say delivery if it's not gonna happen!

What was delivered was very different than what was ordered. Also paid for expedited delivery to ensure delivery in the am before noon and the flowers arrived in the afternoon. Spoke with customer service and they agreed to refund my expedited fee and 20% off the flowers but then sent an e-mail only giving me 10% off. You can't fix this kind of thing with money because you can't redeliver something on someone's 80th birthday. Super disappointed.

Awful experience. Wanted them to deliver flowers to an ill friend. First they said they could not deliver to the hospital because she was sent home and asked if I wanted them delivered to her home. I said yes but I later found out she was still in the hospital! Her husband told me the flowers they delivered at home were wilted. I complained to them and two days later a small group of flowers the size of your fist shows up at the hospital. These were supposed to be a deluxe bouquet. My friend had to call the company to give directions to somebody named Doris. I complained to them about the way the order was bungled and had the gall to offer me a $15 discount on my next order! I will never use them again.

I had flowers sent to a special lady for her 90th birthday. They looked nothing like the photo shown that I ordered from. They credited some money back to me and sent out another bouquet. However the second bouquet was worse than the first. I’ll never use them again. Two tries and you can’t get it right?

Ordered an Easter delivery of chocolate covered strawberries with 4 days between ordering and delivery. I tracked the order and seemed to be stuck in Lexington Ky. I contacted the company to inquire whether or not this order would arrive on time. I was assured multiple times that the order was out for delivery via UPS. When I persisted with concern I was told that they had contacted a local shop and the order was on the truck to be delivered shortly a day late. I received 8 emails full of untruths. Order never arrived and I was offered a 10.00 credit toward a future order. If they had told me the truth I would have made other arrangements. Our Easter was ruined. Truth matters.

Absolute worst service and flowers were nowhere near what I had ordered online. I understand it may not be the exact picture but it wasn’t even close plus the ballon was missing. I will never use them again because after I claimed they offered only $20 back. I will post reviews of this on every platform. I even sent them pictures of what I received. I would have rather returned the flowers than to give them as a birthday gift which was the intention.

My 1st order was placed in February 2021 for my mother’s birthday. Florist claimed they delivered my order, but they had not, FYF did issue me a full refund. Stupid me decided to give them a 2nd chance and the prem arrangement ordered was a total piece of CRAP and In no way did it even remotely resemble the arrangement that I selected.

My experience was horrible. I live in Michigan. First of all the flowers looked nothing like the picture. They only gave her a few flowers, and they didn’t deliver the same day, or didn’t deliver my teddy bear???? Or 2 I love you balloons I paid for. Although they were very prompt with getting back to me and gave me 37$ back I still feel like I overpaid. 111$ was my total. I paid 70 dollars for a small vase and like 8 flowers. Not a satisfied costumer by far. It didn’t feel as special as I wanted it to be.

Ordered a colorful selection of a dozen roses for a sick family member. She contacted me to tell me thank you and sent a photo of the bouquet. I noticed one of the blooms was damaged and I ask how many flowers looked like that. 6 damaged blooms out of 12. I contacted the company via chat and after a lengthy conversation, they gave me a credit of 9.70 and their apologies. A credit of 50% would have been more acceptable as half the roses were damaged. The bouquet cost a total of $58+ Which included a 14.99 handling charge. I would never recommend this company for my floral needs. Stay away from these people.

I will never order from them again. They were suppose to deliver flowers on an Thursday and I get an email Thursday at 2:30 saying that they can't deliver. I was told that they would deliver as soon as possible on Friday. Friday 11 o'clock hits and I get another email saying that they can't deliver at all but they would be able to deliver to another zip code. Why the hell do I want them to deliver the flowers to another zip code? If I would have known their incompetence from the beginning, I would have went with another company.

I am VERY DISAPPOINTED IN THIS COMPANY AND THEIR SERVICE. I sent flowers to employee for the a death in the family. The flowers did not MATCH at all - they were half the size and not EVEN CLOSE TO THE PICTURE. They told me 6 TIMES by email they were going to redeliver. THEY NEVER DID. They then sent an email to refund 20% a whole $12??? NOT even close to the irresponsible delivery they sent. I will NEVER advise anyone to use this site. VERY DISGUSTED!!!

My order was delivered late, which they reimbursed me for but then it was a very disappointing bouquet. I wish I could show the photo comparing what I ordered with the actual bouquet. It was next day delivery and the rose petals were browning already.

I have placed two orders, neither delivered on requested date. Last order was placed six days prior to delivery and was notified of order issues the afternoon it was to be delivered and delivery date was missed. I realize I have high expectations when it comes to floral arrangements, so I will let others decide from the photos whether the product received was representative of the value for the purchase price which was offset by a $10.00 gift certificate.

I ordered some flowers on a Monday to be delivered to my sister on her birthday Wednesday. The flowers didn't get delivered till Thursday and were disappointing. She had to leave the office before five so, I reached out to them to let them know the office had already closed. I asked if I could change the delivery to the next day or, just change the delivery to her house. They changed it to her house and told me it would be delivered that night. I chose them specifically for the sunflower/roses arrangement I knew she would like. It was much smaller than I thought it would be. I would have been okay with it if they would have delivered when they said they would. For the price I paid, I expected more.

A friend of mine sent me flowers yesterday. Did not receive, I had no idea that she did that. She didn’t hear from me to thank her which is not in my nature. She knew it was a very difficult day for me. Today she asked about them. She gave me the order number after they told her it was delivered. I called them. They admitted that they couldn’t get in the gate? That was a lie. There is a door that’s always unlocked. I think they must’ve driven by. Got scared. Thought it was a locked gate. The fact they said it was delivered it wasn’t is very bad business practice. I wonder if they assumed recipients may be someone that wouldn’t have acknowledged the flowers and the sender would’ve never known any better.

Please don't be fooled by the fake Google reviews that they obviously paid for! Just like the fake reviews on their website! I posted a review which never posted to their website because they won't let you post a review! I ordered 2 different orders for the same person on their birthday, 50$+ each and received 2 vases with about 5 dead flowers in each one. Then when I contacted support they tried to give me 30% of my money back. Can you imagine 100$ worth of dead flowers being delivered to your loved one on their bday?? Then they tried to give you 30$ back?? PLEASE STAY AWAY FROM THIS COMPANY, UNLESS YOU'RE SENDING THE FLOWERS TO SOMEONE YOU HATE...

Extremely poor service. Ordered flowers for $125 and my client received 11 roses!!! Very disappointing quality. Arrangement was filled with leaves. Delivery promised and charged for Sunday but got delivered after numerous calls on Tuesday. First time to use their service and for sure will be the last time I shall use their service. Can provide the information of the order if needed.

I ordered flowers for my granddaughter to be delivered on March 22.... Guaranteed same day delivery. Received an email saying they would be delivered on Tuesday... Still no flowers. This was her first dance competition and she won a gold medal. Because of COVID we could not attend so I sent her flowers. This is totally unacceptable and I will NEVER use this site again.

I year ago I ordered a gift basket to my friend with the same day delivery, they screwed up, but apologized and gave me $20 discount for my next order. Today I decided to give them the second chance, was a big mistake. The code did not work, and I'm still assuming these are reasonable people, sent an email asking for the new code, here it how it went down after this and 8 emails.

I received the wrong arrangement and vase. I contacted customer service who was very kind, understanding and helpful. The company responded quickly to my email and fixed the issue right away. The flowers are gorgeous and fresh. My mom Absolutely loved them. I will recommend this company and will order again.

Paid for same day delivery. Paid extra for quick within 4 hour delivery to my sister who was having Major surgery and it was also her birthday. Flowers finally delivered after couple phone calls and online chat 32 hours after ordering. Never again. Call a florist near your intended delivery site. Skip the middle guy. Read any fine print on refunds.

I ordered Flowers for a Birthday gift to be delivered on March 12 and everything was confirmed. On March 15 I asked the recipient if she liked the flowers and she said she never received any. FromYouFlowers changed the delivery date to March 15th without asking. I will never ever ever use them again. FromYouFlowers is NOT Reliable. With a 14.99 Service and Handling Fee, and a 4.99 Expedited Fee, and a 2.99 Same day fee you would think FromYouFlowers could deliver on time, but sadly no. So the birthday is over, and no flowers.

Paid almost 100 dollars for an arrangement that looked nothing like advertised... Flowers were wilted and/or crappy looking. I ordered a purple arrangement and got pink roses. Paid extra for the premium arrangement and it looked much smaller and looked like my 10 year old yanked them out of the ground and made the arrangement. No uniformity at all, I literally can't even find one part of it that looks like it's even worth what I just paid for nor the scheme I requested. It shouldn't have to be a surprise that I got a completely different arrangement than I requested considering they had my damn info and could have confirmed I even wanted it because I would have saved myself time and money by canceling it. And what's up? Worse is this apparently happens very often according to the very numerous bad reviews that were given addressing the same exact issues I have with them.

I reached out to Fromyouflowers.com and they made it right. They sent my wife a second bouquet free of charge to make up for the mistake with the first one. Excellent customer service response.

I ordered a large bouquet of flowers for my daughter's 22nd birthday. I paid extra to have it delivered in the morning; they arrived at 4. She showed me a picture, and it literally had 3 flowers and some greens. $80?!?! Next time, I'll go with a reputable flower delivery company.

Pictures on website were very nice so I ordered a beautiful funeral arrangement ($134.59) for my very special aunt. Asked for delivery the day before service since it was an early morning event. Got confirmation of my order and next day got confirmation of delivery. However, when I arrived the morning of the service, there were no flowers and funeral home checked previous day deliveries and my flowers were never delivered! I was so devastated and embarrassed! I relied on them as a reputable business and they really let me down. They credited my account without so much as an apology. DO NOT use this company!

Very disappointed. Ordered for a friend. Not only total came up double of the original price after all the fees and extra but it was very sad and embarrassing bouquet. Wish I read reviews from others.

I’m surprised there are so many good reviews. I have been arguing with customer service for days. I made an order for next day delivery, it’s been days now it has not been delivered no one can tell me what’s going on. They gave me a tracking number on their site however it is incorrect as I have now been notified ups is delivering it and it’s a diff tracking number. Customer service has no idea why my package wasn’t delivered and what’s going on, said she has to contact a specific department at UPS and get back to me in a few DAYS. Ridiculous for “same day delivery” not to mention I was double charged and they refuse to refund me or acknowledge it. This company is a SCAM.

I had a special day planned out for my wife... I bought flowers and balloons over $200. I paid with a VISA GIFT CARD and my confirmation # was sent to me...Then they emailed me to call them and then told me TO GO INTO ANY RANDOM BANK AND ASK FOR DOCUMENTATION TO SHOW & PROOF THAT I OWN THE GIFT CARD I USED TO PAY ON THEIR WEBSITE! I asked What bank does that and they couldn't say...Now, I have to wait 48 hrs to get back my money...Romantic plan all ruined. I ** HATE THIS COMPANY!!

The two occasions I have had to use this company have been disappointing to say the least. They claim deliveries are made when in fact they aren't and say it is the florist they use. First order was 2 days late and they gave a 20% discount; the second same day order was not made and they only refunded same day delivery fee. You receive an email saying the delivery has been made but it has not. When you call customer service you get people from other countries who just read whatever information they have. Will never use this company again despite the emails with discounts. They claim offices in Connecticut and New York but you speak to someone in India or Pakistan in customer service.

I placed an order for a very special person. I took a long time viewing all arrangements available for next day delivery. I place the order and of course pay for it plus some extras. I was so happy with the arrangement I finally decided on. Come to find out they substituted my arrangement with something else apparently due to the florist in the area that it was to deliver to did not have the arrangement I chose. They should not be listed on the website if you cannot follow through with the order. So needless to say I have no idea what they delivered, what it looked like because they will not provide that information. My order was for a deluxe arrangement. I consider this a bait and switch on their part. Just awful.

Ordered what was supposed to be a beautiful bouquet that included hydrangeas, small pink rosebuds, and some kind of pink berry fillers. Got giant browned roses, dahlias and 1 sprig of berries. Cost was more than $10 over when I went to pay. They're supposed to refund 50% and I'm guessing that will be of the arrangement only at the first quote. Horrible company. Avoid at all costs.

My friend sent me roses for my birthday (and candy and bear). I knew these were not inexpensive. They arrived all wilted and not in water. This is hard, because, do you tell the friend? I called the company and they said they would send a replacement. It never came. I called again and the person was ridiculous. He would not let me speak to a supervisor and said that they cannot send me the flowers, that the claim had to come from the buyer. He asked me four times why I wanted to speak to a supervisor and he wouldn't transfer the call. Finally, he did. The supervisor said they would send a replacement. It never came. Now, five weeks later, I called again and it was not sent. They said they will send them next week. At this point, it is not about the flowers, but about the service. Do not use this company.

I ordered and paid expedited same day delivery and of course the order did not arrive, delivery was meant for 1PM and is currently 2:40PM as I am typing this up. I totally understand that things will happen, but the fact that all they did was apologize and offer the money back for the expedition is unacceptable. They made the fact that they would give the money back more important than to actually keep me as a customer. Supervisor had no intentions on making sure I was at least somewhat interested on using their services again. Anyways it was my wife’s birthday and tried surprising her before we headed out for dinner but of course fromyouflowers messed that up, thanks!

My best friend was getting surgery and I decided to have flowers delivered to her home hoping for a speedy recovery. I ordered the "Serenity and Bliss" Premium flowers for $64.99 and with a military discount it came up to $71.39. When my friend sent me a picture of the flowers she received I instantly got upset, the flowers looked NOTHING like what I ordered! There were a total for FOUR flowers and a bunch of greenery. The flowers didn't even look like the smallest option available to select. It looked as if they grabbed flowers from a gas station and threw them in a small glass box.

I was TOO disappointed when I got this flowers. Very poor quality and looks cheap. It was the first gift of my boyfriend and after that I decided don’t see him any more if he could choose this flowers. My advice for everyone: please never order from this company ever again! I have never been so disappointed.

I recently (03.02.2021) ordered the Sweet Devotion flowers and 4 balloons from From You Flowers for my mother’s birthday to be delivered on her birthday (03.03.2021). I paid $91.78!! The flowers that were delivered were not only the wrong flowers but the roses in the arrangement were already withered. If I could post pictures here, you’d clearly see what I am talking about.

I went online to order flowers for a friend of mine who was ill and in the hospital. I paid for expedited service. They told me the beautiful bouquet I ordered would be deliver before noon the next day. No such luck. They were not delivered the next morning. I called their customer service throughout the day to get updates on delivery.... Every time all I got was they were due to be delivered. Finally I got pissed off enough to speak to a live customer service rep who told me they would give me a partial refund. When the flowers were finally delivered, they looked NOTHING like the bouquet I ordered. They looked cheap.... and like I bought them from some discount place as an afterthought. I was embarrassed and sad that they would do that to a sick person in the hospital. Don't use them.

My husband ordered me flowers for our anniversary. He is overseas and was trying to surprise me. He paid extra for early delivery. He upgrade to premium. He added chocolates and a bear. My flowers did not arrive on time. The whole thing was sprayed with cheap perfume which gave me a huge headache. I had to open up windows and classroom doors to air out the room. He ordered roses and lilies and I received carnations and lilies. The arrangement is awful. Then the bear was shoved in the flowers, breaking stems. There was barely any water in the vase. The lilies stuck out several inches over the carnations.

I will never order from them again. I ordered a beautiful peach bouquet of cut flowers for my sister-in-law when her mother passed away. She received a succulent arrangement. I realize that what you get may not be exactly the same as the website, but a potted cactus is a far cry from cut flowers! And the worst part was when I called them about it they did not seem shocked at all and they were not sincere in their apology and offered me 15% off. I insisted that I wanted what I ordered so they set up a redelivery. The 2nd delivery was cut flowers but it was not what I ordered.

I will highly recommend going elsewhere, anywhere but this place. Specifically chose same day service bouquet to assure it would make it by the following day. Paid more money to assure a morning delivery. That took place a couple days ago, and still no delivery. I have now been promised via chat, email and phone calls that the delivery was taking place today before 6 pm. Logging in to check status to find out this story was not true at all, in fact they changed delivery to the following day AGAIN! No excuse. I relied on this company to deliver a gift to my wife since I am traveling for work. This is apparently the birthday gift that didn't happen, thanks to 'Fromyouflowers'. Stay away.

I've used this company twice. The first time was to send flowers to my wife for our anniversary. They arrived on time. They were beautiful and lasted a very long time. The second time was extremely heartbreaking. I ordered flowers, chocolates and a teddy bear for my mother as recently my dad, her husband of 65 years had just passed away. It was going to be their 65th anniversary. I had ordered these expedited. Not only did they arrive 5 days late but the flowers were dead within a couple of days. It was probably the most important time in life, had I known all this I would have ordered locally. I was told they would refund for the expedited order then they said they would refund another 20% off that order. There was nothing put back on my card. I will absolutely never use these guys again.

I have used this service before however on 2/14/2021 I ordered a bouquet of roses and a box of chocolates for my wife on Valentine's Day. I did so because they guaranteed delivery on this day. Well the flowers showed up 2 hours after her office closed, it was the raggediest bouquet I've ever seen with no chocolates. I sent an email to their customer service on Monday the 16th and never heard a thing from them. I finally got through to someone who didn't master the English language and they could not find the order. Well after hours of going around with this company they finally found it and I explained the situation to them and the florist acted like I was trying to rip them off. 175.00 dollars later with perhaps the worst customer service in the industry I was told they would send out another order but I have to give them the order back???? This was a complete nightmare. Never again.

On January 9th, 2021, we ordered the Red Mixed Sympathy Standing Spray in Deluxe for our Uncle’s funeral service from fromyouflower.com. The website details the Item purchased such as what is included. Not to mention, the site includes the photo example of what the item looks like in the Deluxe size. The link to the website is here: https://www.fromyouflowers.com/products/1-800-flowers_red_mixed_sympathy_standing_spray.htm.

I ordered an upgraded arrangement and paid for next day delivery. That didn’t happen, the untrained, offshore representative said nothing could be done. Just wait until the next day. I asked to speak to a supervisor, who gave me a before 12 noon time frame and refunded the expedite fee. That Saturday delivery also didn’t happen. After a 2nd, 3rd and 4th call / chat / email trying to find out where the flowers were I received false information... that they attempted delivery, they did not. They also told me they called the florist, come to find out that was false as well. It would appear these people have a script that includes telling the customer lies. So now florists are not open on Sunday, so I am told I have to wait until Monday.

Sent flowers to my mother the Plum Sunset Bouquet and she received a few carnations wrapped in a rubber band. The vase they sent was so large the flowers were leaning sideways. They would not refund my full amount because they claim they needed a picture of the flowers e-mailed. She is currently in a Rehabilitation Center and I do not live in the same state so that was impossible. They said they will give me a 20% refund. Don't waste your money on this company. I thought I would give them a try, but sorry I did. Use 1-800-Flowers (always sent beautiful flowers).

I placed an order on February 2, 2021 for the Deluxe Cotton Candy Flower Bouquet, it’s absolutely gorgeous on the website. My friend’s Mom Birthday on February 20, 2021. I wanted to give a beautiful birthday surprise since she just moved in the later part of January. I thought a beautiful flower bouquet would cheer her up and celebrate her birthday. I check the fromyouflowers website to see if fliers had been delivered by noon. I paid for the expedited service, but nothing. So, I call Customer Service and speak with one rep, there’s not much they can do but offer very weak and I unfeeling apologies. It’s 12:28pm and I’m fuming by then, I asked to speak with a supervisor because the service I’ve received from this company is unacceptable. This was the four and last time, I’ll be purchasing from this company.

The flower was received they were dead on arrival. The customer service was rude and didn’t want to acknowledge their mistake. That not how you do business. I would never buy or suggest Fromyouflowers. This place is very disappointing.

Went online to buy valentine's day flowers. Found a nice vase, with rose arrangement teddy bear, and chocolates. First off it showed up after date they promised. Second it wasn't even the same as picture different vase and some flowers that looked like they picked up at a gas station stuffed into vase. So disappointed in this company and the product. Called them up and wow they give me 15 percent off next order. Sorry won't ever purchase a thing from this company and don't recommend them to anyone.

No money back guarantee. Delivery 5 days late. Half flowers dead. Messed up my Anniversary. Then they don't return but 8.75 out of 75. They said address was wrong but they delivered the chocolate on time and to the same address.

If I could give zero stars I would. Promising guaranteed delivery. They use florists in which they are not allowed to be given information on. First time I called upset that the flowers couldn't be delivered at a certain time. Second time I Got hung up by a women who couldn't find my flowers as well as can't fix the issue. Third time I called the man helping me sighed each time he spoke. Annoyed maybe. Unable to help me as well. This company doesn't know the backstory of each order people place. This was for my aunt who passed last year. These flowers that were supposed to be delivered before 12 aren't nowhere to be seen or found. Only to miss church for her. Such a fail. Such a devastating time for my family. And now this.

This company has provided subpar flower arrangements consistently 3x in a row & I apologize consumers, as this is my first review. If you regularly order flowers online, you are aware the arrangement can differ somewhat from the online picture but the florist normally does their best. Well, never, not once has the arrangements looked like the picture. But the recipient liked them so I still didn't complain to From You Flowers. For V-day 2021, the florist decided to not even try, providing flowers at 5 inches of height and then 12 inches, skipping total colors- an entire mess. Sent pictures to From You Flowers and they quickly refunded $13 of my $74 purchase! SMH. I will be sure to warn all other flower consumers to BUY Elsewhere! And I will post this review on every single platform as I did not need the money. I needed a quality service, hence asked for a replacement delivery & I don't want any other consumers to think you provide quality.

Such a disappointment, I will never order from this company again. I spent over an hour searching for the perfect bouquet, and the one that was sent was completely different. There were no similarities in the types of florals and greens, the colors, or how expensive the types of blooms were. Instead of a gorgeous variety of bright pink and yellow blooms that included lilies, snapdragons, ferns and more, my poor friend got some peach and lavender roses with some broken rosemary jammed in. They were meant to cheer her up after receiving bad news, and instead they look like they're for a (cheap) funeral. Terrible.

I went online to order flowers for my mum for V Day. She is alone and likes to get flowers to brighten her day. I typed in my normal florist into the search bar for their website and up popped Fromyourflowers.com. I didn't even notice that it was the wrong website and ordered flowers and chocolates for 95.00. I had an email that the flowers were delivered on Saturday, but nothing arrived.

I will never use their service again. It's Valentine's Day. I have ordered a flower and a chocolate for my wife on Thursday night to be delivered on Saturday or Sunday. I paid extra fees but my order didn’t got delivered till now. It's still on process and it’s Monday. They had sent me an email saying, "You have $13 credit to be used" but I didn’t see it.

I purchased 2 next day delivery Valentine's Day bouquets on 02/13. The first was for my wife in Upstate NY where we live. These flowers were delivered only after a missed attempt by the florist who does not give any heads up they are coming and yells at you for not being home when they pop in unannounced. 2nd Delivery was to my mother who is in NYC. No one ever called, mother waited hours all day. Nothing. At 6pm I receive an email stating the flowers were delivered. I called FROMYOUFLOWERS who then attempted to call the florist who didn't answer. I was told I should just wait until tomorrow.

I ordered a "DELUXE" version of an arrangement offering a selection from what was fresh that day and paid the upcharge. What arrived was 3 roses, 2 Gerber daisies and a little green hydrangea with 8 stalks of filler greenery for $59 dollars with nothing deluxe about it in any shape or form. My wife was sweet and said nothing critical but I was embarrassed and felt horrible. This was my first and last order from these scammers. Please don't you repeat my mistake.

I wanted to order flowers for delivery 2/13 Saturday. Website told me no availability for Saturday, must be 2/14 Valentine’s Day. I said okay since nothing more available. My mother is in the hospital and due to Covid, she is by herself as no visitors are allowed. I chose the biggest of the overpriced bouquets available and they said delivery would be 2/14. It is now about to be 11 pm on 2/14 and still no sign of the flowers. No communication no nothing. I called customer service, tried chatting with a rep online 10 times.. zero communication! My mother and I were chatting as she watched other neighbors in hospital rooms receive flower deliveries, except for her. I will NEVER use this service again. First and last! Buyer beware. If you care for your loved ones and want to give them the best, never buy from here.

I paid $113 for a premium bouquet with roses. I received something that I probably could’ve gotten from a grocery store for $15. I’m surprised they arrived at all, but definitely a huge waste of cash. They offered a $30 refund but that’s really not much considering the flowers suck and look dead.

DO NOT USE THIS SITE EVER. COMPLETELY UNPROFESSIONAL JOKE. READ THE REVIEWS. THEY WILL WASTE YOUR MONEY AND TIME. This company ruined my Valentine's Day and 30th wedding anniversary by not delivering the flower's they promised. I wasted hours on the phone being lied to.

Ordered flowers Valentine’s Day for my daughter at 830am. Received 3 hours later they were beautiful. I looked at reviews for company - not true. It’s the local florist, not this company. They deal with 3rd party.

Delivery was on time. Roses looked 2 weeks old. Remedy was deliver more dead flowers day after Valentine's day. Horrible product. I thought local company would provide product not 200 miles away delivered by UPS.

I will never use this service again. The flowers I purchased (well in advance) did not look anything like the picture. I would have accepted a different color but instead was ripped off. I paid for the premium version on the flowers I ordered and got WAY less than even the normal amount stated. Don’t waste your time.

First time customer-ordered Valentine's Day flowers for my mother in Illinois. They were left on her porch without a doorbell ring, knock, or call to her phone which they had. It was 5 degrees there today and being 87 years old, she did not go out until late afternoon to get her mail. This is when she saw them. They had been sitting there since early morning. The tips of the roses were black, the leaves desiccated, the blooms and the water in the vase were frozen solid. I contacted their customer support and they gave me a 20% refund. So I am out about $50 for this fiasco. Take your business to someone more reputable.

Ordered flowers two weeks before Valentine’s Day and had to change the address last minute the day before due to a surgery. They confirmed and then didn’t deliver anything and said they would not deliver until the following Monday even though they screwed up! The worst!!!!

I ordered flowers to be delivered on specific day to which this never happened even ordering day before delivery, when I called they told me they attempted and no one was there and they left door tag. This was not true. After 3 more calls to them because still not delivered day after birthday and still not the next day either. Come to find out they lied to me about the attempt and tag being left. For unknown reasons they dropped the ball completely and after 3 days of runaround still not delivered? Waiting for full refund.

The flowers I ordered arrived 3 days late and looked NOTHING like the picture I ordered from. Every day I looked at the tracking device and it always showed they were to be delivered that day, but they weren't. I called the 800 number and spoke to a person that could barely speak English, who kept insisting that the flowers were being delivered that day, which they weren't. I spent over $80 and they ended up looking like something I could pick up at the local grocery store for $15. I will never purchase anything from this company again!

I wish I could upload a picture of what I ordered my mom for Valentine’s Day and what they actually sent her. It was supposed to be a beautiful full bouquet of Roses and other flowers. Absolutely not one rose in the rag tag flowers that were delivered. I paid $72 for crap.

Upon learning of the issue, customer service has been very nice and issued a full refund for the mylar balloon and a partial refund for the bouquet. I am revising the rating to five stars.

I ordered a flower arrangement to be delivered to my work for me to take to a bridal shower for a co-worker. I specifically said gave details of where to deliver it and that it had to be before 5:00 which is when we close. They assured me it would be. At 4:00 and no delivery I called to see where the order was and they said it was on its way. When I called at 4:45 they informed me it had been delivered. I went to all of the entrances and receptionists at our office complex to see if someone else had accepted it and nothing. I ended up having to go to a grocery store and get a small arrangement. I called From You Flowers and spoke with a supervisor. I explained what happened and they refunded my money and gave me a credit for a future order. It was very frustrating but was glad they compensated me.

I have had to place the same order 2xs and it's still not arrived. Although, my credit card has been billed 2xs. This isn't my first rodeo w/them either. More often than not the flowers look nothing like the pictures IF they even arrive. Too many chances and too many disappointments. They have ONE job. I'll go elsewhere.

The flowers That got delivered were all different than the ones I ordered and the vase was not the one I picked out. They sent me different flowers and the ones that were right were the wrong color. The vase was the wrong color and size then I ordered as well. The whole reason I picked them was the color the the flowers I wanted and the vase, I didn't get either. I contacted customer service and asked if I could have the flowers I ordered and all they would do was give me a 30% while directing me to their substation policy. I'm very unsatisfied and will never buy from them again and can not recommend them. Then the local shop Steve's florist called harassing at me about the website making a complaint about the order then sent the delivery driver to my home demanding I give them the flowers back.

Requested morning delivery and at 4 pm still not delivered. Now she will be at our house shortly. We wanted her to receive flowers before she came over to enjoy all day. Now she thinks we forgot. Why ask if want morning delivery if not provided.

Terrible service! They didn’t deliver the flowers when they were supposed to. When I contacted them they assured me flowers had been delivered. After they investigated and found they hadn’t been, they just sent me a message saying flowers would be delivered two days later! I asked for a full refund, but they only refunded $3.26! Very unprofessional!! Beware of this company!!!

Literally a scam. We ordered a bouquet that cost around $50 and received about 5 sad, immature stems with 90% buds that will never open. A few flowers like that would have cost $5 at the grocery store. The bouquet we received is nothing like what we ordered, not even the same type of flowers. They are pulling a total bait and switch. What a huge disappointment from this company! Save your money and do not be scammed by this place!!!

Horrible experience!! Don't do business with them!!! I ordered same day delivery which supposed to be delivered within 4 hours for birthday gift but flowers NEVER showed up and they didn't call or anything! They didn't want to refund my money and they were RUDE on the phone!! They wanted to refund expedite service fee for 4$. I said, "No, refund me service fee that I was charged for which $14.99 because I didn't get ANY service." Then they were extremely rude to me! I demanded FULL refund at the end of convo and it's still pending. I'm nervous if I'll get my money back because they are so UNPROFESSIONAL!!! I paid 70$ for flowers and they totally ruined the birthday!!! NEVER do business with them AGAIN!!!!

I ordered 4 days in advance to ensure on-time delivery for a special birthday. They were not delivered. I contacted customer service and they offered apology with offer to upgrade the bouquet and deliver the next day. I agreed. Again, no delivery was made. I complained and was given an apology and an offer to deliver 3 days after the birthday. I cancelled the order and got refund. Still not satisfied, I complained. I was offered a complimentary bouquet with apology sent to the recipient due to their "inexcusable errors" (their words). I accepted. AND AGAIN NO DELIVERY WAS MADE! RIDICULOUS WAY TO RUN A BUSINESS. I understand others have had good service. Perhaps it was due to fault of local florist... but it is their responsibility to have florists be accountable.

I ordered from FYF on Monday morning for my girlfriend who was having a bad day. I paid for expedited delivery to guarantee they would arrive before noon. I got an email at 4:55 pm stating flowers had been delivered. She told me she never received any flowers. I called FYF and they said they would refund my money and have a premium arrangement of same color scheme delivered the next day. On Friday at 2:30 pm I received a call the flowers were delivered. They are not the same color scheme but hey at least she received flowers 5 days later after she has recovered from her bad day. Kinda defeated the purpose of flowers to make someone feel better... I will never use FYF again. Think twice about this service... Good day all.

I had some bad experiences with this company. Or with a florist they use. I had paid for morning delivery and that did not happen. Then it was not looking like my Aunt was going to get her flowers at all on her birthday. Her flowers finally did come, just before 5. The company From You Flowers actually reached out to me by phone just now, to tell me they were going to refund half of the purchase price for these flowers. I think that's very reasonable because it's not their fault that the florist in my Aunt's town didn't fulfill their obligations. The fact that From You Flowers stepped up to refund half of my purchase price shows good faith.

I recently purchased a premium arrangement as a retirement gift to a friend. The flowers in the picture that I ordered and what was delivered looked nothing alike. I complained and was refunded 11 on a 100 order. Highly disappointed.

The name is a hook to make you believe that your loved ones are getting flowers from you. The only catch is it will never arrive. When you call asking why it never arrived they said the deliver tried to deliver but no one was home. Then they sent another email stating delivery scheduled with no clarifying info. You call back again and they say it will be there the next day. Lie after lie. This company, let me correct that, this farce is designed to take your money and give you nothing in return. They have no integrity, save yourself the aggravation.

I placed an order and paid the outrageous fees and same day delivery fee for the recipient to not get it. Reached out for help and was laughed and refused via email. Offered zero solutions. Called and hung up multiple times. Placed a new order for my recipient and did an online chat to verify address and delivery. 4+ hours later they've taken my money twice and told me they won't deliver my orders and on essence blacklisted me for opening a case with PayPal after the refusal to help with the first order. To date no refunds have been received. Please proceed with caution. Don't get played like I did.

This site promises same day delivery. I ordered for the following day (24hours advance) and asked to have Flowers sent to my wife for her birthday, by noon because she gets off at 2pm. I paid extra to make sure they would be there on time. At 1pm the day of delivery, still no flowers and the customer service people started asking for my home address, so they could send the flowers to our home. That was the deal, that's not what I paid over $100 for either. For half that price I could've went to a local flower shop and just brought the flowers home.

Ordered a Deluxe arrangement for delivery. Was delivered on time but much smaller than shown. Very disappointed! Contacted customer service, quick response but partial refund was not nearly enough for the sparse flowers. Will not be ordering from them again.

I placed an order on early Friday morning, to be delivered same day after 4pm. I received an email that my delivery was pushed back till Saturday. On Saturday came order was not fulfilled. I have been emailing the customer service since Saturday come. They said they would upgrade my order and send an apology note. Come Sunday still my order was not delivered and I received a 3 dollar refund. However the delivery fee was 14.99. Taxes were 3 dollars. Why do they refund me tax fees? Come Monday and still no order has been fulfilled.

A SAD clump of flowers that are not close to what I ordered. Just appears to be leftover flowers thrown in a vase. The hydrangea is even wilted. I could have gotten a better arrangement from a grocery store. I am embarrassed to have that sent to my family!! BEWARE of the quality from this company!!

Ordered a flower cake for delivery on Fri, Jan. 8th, 2021 for my granddaughter's 26th birthday and they were never delivered! Contacted You Flowers the same day and they assured me the flowers would be delivered! They were not and they could not reach the florist! They again were not delivered on Jan. 9th, call You Flowers and was assured the flowers would be delivered! Never delivered and You Flowers could not reach the florist! The flower cake was ordered on Thurs., Jan. 7th!

Not only did I pay extra for the Deluxe version of an arrangement, I paid extra for delivery before noon the following day. It was not delivered until 6:30 pm and the arrangement looked nothing like what was shown on the website (not even for the basic version!). Very few flowers and did not have the varieties as pictured on the website. Very, very disappointed and will never be ordering from this company again! I could have gone to a grocery store and picked up the few flowers myself and saved a lot of money... and chosen a vase that more closely resembled what was pictured! A total waste of money!

I placed an order for Sympathy flowers for a very dear friend. A customer service rep called me 1 hour after the Wake started to inform me they could not deliver the flowers. I had to speak with 3 people before they let me speak to a Supervisor. This supervisor told me a refund would be issued and also a complimentary basket would be delivered the next morning before the funeral. The refund was given but the flowers again weren’t delivered. I then called them the next day and spoke with the Supervisor’s boss who promised a gift basket to the family To be delivered yesterday. This delivery was never made. I have spent an hour and a half this afternoon trying to get through to a supervisor to find out what went wrong. I keep getting disconnected and getting the runaround. Please save your money. Do not water from these people.

I decided to order flowers for my daughter because she has never received flowers and it was such a super special occasion. The flowers were part of a gender reveal party that I was having for her and her baby. I got an email saying that they were not going to be delivered on that date but they would be delivered two days later but they refunded me $3. When I called they said that they would upgrade my bouquet but I got the largest one. They said they would add more flowers to make it Fuller. Of course these flowers were a surprise but this company emailed her on the 2nd to tell her how to take care of her flowers but she has not received them yet. So now they've ruined the surprise as well.

This is the worst company EVER! I ordered a holiday floral centerpiece for a good friend in MD. Ordered this on 12/20. I received literally every other day a note from this company stating.. "Oh sorry, we couldn't deliver your order...we'll deliver the next day... please accept our apologies etc..." Mind you it's now 1/3. Have they been delivered? Nope! 15 Fricken Days! You think after waiting this long they would send it for free. So disgusted with this company and their lack of getting this done. Will NEVER use them again.

I previously shared that after 2 attempts, the floral arrangement I ordered had not been delivered to the recipient. After the 1st attempt, FromYouFlowers agreed to upgrade my order for no additional charge and to give me a 20% discount. Which they did. However after it wasn't delivered the 2nd time, I told them to refund my payment in total and to cancel the order. They did that, BUT, here's the surprise. They went ahead and delivered the flowers (albeit 7 days after the original delivery date) and the recipient was very pleased with the bouquet of roses that she received. In summary, I guess this company promotes "Satisfaction Guaranteed." Thank you.

I ordered a premium flower arrangement for my daughter in-law's birthday. It looked like something from the Dollar Store. I have never been so disappointed in a flower arrangement, it looked small and cheap, certainly not a premium product. I will never order from this company again. A $75 + order looked like a $17.50 order. Sad.

On 12/25/2020 I ordered flowers for my mother-in-law’s 85th birthday. My mother-in-law lives in a memory care unit, and no one has been allowed an in person visit since the start of the Covid 19 pandemic. I paid the extra money to ensure that the flowers were delivered by noon on 12/28. When we had our weekly FaceTime on 12/28, the facility’s social worker informed us that no flowers had been delivered.

Ordered flowers for my daughter which needed to be delivered by a certain time. This site advertised flowers could be delivered before 12:00 pm the next day (so I paid the extra money). Flowers should have arrived before she went to work at 4:00 pm. But the flowers did not arrive until after 6:00pm. If you want on time delivery do not choose this company. For my inconvenience they gave me a 30 day credit (the amount they charged for before 12:00 delivery) towards another purchase. If you need your flowers delivered by a certain time please choose another company, this is not the one to use. They received 2 stars because the flowers were beautiful, but beautiful flowers which can not be delivered on time is not good business.

My mother used From You Flowers to order a bouquet for me for Christmas. She was notified that the flowers were delivered on Dec 23rd. When she asked on Christmas Day how I liked them, I told her no flowers had been delivered. She called them at least 3 times regarding this problem. They notified her today (Dec 28) that the flowers had just been delivered. We have been home all day, and no flower delivery has come! If you actually want your recipient to receive the flowers, use someone else!

Delivery was 5 days late! Bouquet was nothing like what my Husband ordered. Husband spent over $100, looks like a $20 bouquet of Carnations. Typical "bait and switch". Emailed company regarding this, with no response. Very disappointing!

I placed an online order for a flower arrangement I picked out from a picture online. First of all, for a whole host of reasons, the arrangement my sister received was not even close. The florist they deal with in Madison AL delivered what I think was an arrangement they already had in their store. I ordered a tall arrangement with some whispy evergreen, a few red berries and pine cones and a red ribbon. She got a short stubby arrangement with ugly bright red berries, ugly gold glitter ornaments and no ribbon and no balloon that I paid for. They tried to give me a coupon and $5.00 back for the balloon. First of all, I would never use them again so the coupon would be worthless. I told them I wanted all my money back. She refused, but gave me 30% off and my $5.00 back for the balloon, so for $75.00 order, I got $21.00 back. They told me they would contact the florist about the complaint. I am quite sure that will not happen.

I ordered from FromYouFlowers well in advance to get it my order right and on time. I paid extra for morning delivery until 12pm. I called them very shortly after they did not show up. They looked me up in the system and saw that they were passed the time and without asking they gave me my money back for the early delivery that did not happen. They could not tell me when it would arrive and said that they have many orders out. They arrived finally around 5pm or so, and as we were about the leave. The lady told my wife, "Happy birthday." I said, "Wow for real, it's for her, our ten-year anniversary." The balloons said, “You are special” and “Wish you the best” instead of “Happy Anniversary”. I will not used them again. They messed everything up. I would tell everyone do not use this company and go with someone else.

I have ordered from this company numerous times over several years and have a few complaints. 1. Pricing is not transparent. Orders end up costing considerably more than advertised after junk fees are added, and they are always added at the end just before you press to confirm the order. 2. Flower arrangements oftentimes will be something other than what you ordered, and the company substitutes cheaper flowers than the more expensive ones you paid for. Case in point: I ordered an arrangement for my sister with roses and lilies but she received carnations and evergreens instead, and it arrived a day late.

I ordered flowers to be delivered on Tuesday for a friends who had just lost her father. I wanted it for the memorial. I received an email the flowers were delivered but they were not. I called on Wednesday and the customer service agent said the florist told her the flowers were in three truck and would be delivered today. They were not. No one is able to give me an answer as to when they will actually be delivered and I am asking for my money back. $100 spent and a terrible experience. I do NOT recommend.

I purchased flowers for our Christmas Eve dinner. It’s 9 PM the 23rd. The flowers were supposed to be delivered between 9 to 6. I have called 3 times today. The second time I called at 7 PM and they said it would be here by 8. I called at 9 and now they said tomorrow. I’d recommend a local company or more reputable experienced floral company. Save yourself a headache.

So I order Christmas look of flowers for $45.00 because I live in the middle of nowhere. I didn’t have a large selection to choose from and the only one that looks good was the one for $45 and they didn’t have a picture because they chose how to decorate it but it did say Christmas. I had no idea what it would look like. But for $45.00 they sent me a couple of roses, 1 red.. Some of the roses are already turning brown. It was horrible.. They scam me because this is definitely not worth $45. I could’ve went to Walmart and bought nicer roses with a Christmas book for $20. I will never order from them again.

PLEASE do NOT order any flowers from FromYouFlowers!! I am trying to save you so much trouble by writing this review & if you need more information just go to BBB website & read all of the complaints for this company. I honestly do not understand how they are still in business. The pictures of the floral arrangements on their website are absolutely beautiful but what will be delivered will look nothing like the pictures!!!

Purchased some flowers for my sister that were to be delivered on Saturday, Dec 19th (her birthday). I ordered them Thursday, the 17th. I awaited a delivery confirmation Saturday and finally received one around 6:22PM. Email from From You Flowers said that they were delivered. I called my sister, excitedly, just to be informed that they were not delivered. I called the company (on the 19th) and was told again that they were delivered. I informed them that this was not the case and they said they would "get back to me". On the 20th, they called me back with the same comments. It was delivered.

Wrong arrangement was delivered and it was horrible. It looked like a bouquet of weeds. They only offered a 30% refund. I wanted the correct arrangement delivered. Received an email that it would be delivered on Dec 18 with free upgrade. It was never received. I call and get a supervisor who is not helpful at all. Keeps yelling at me that the soonest they can redeliver is next week. This is not acceptable. Their customer service is horrible, they do not try to please you as a customer and have no desire to. Don’t order from this company. You will be disappointment and waste your money and time.

My mother ordered flowers for me on 4th November for delivery on 23rd for Thanksgiving! My mother received 2 emails the flowers had been delivered but they did not arrive so I called them the following day (Friday)...I was told they would contact a new supplier and I would get them on Monday. I was also told due to the inconvenience the bouquet would be “upgraded” to a large bouquet and my Mum would get partial refund... the order cost $75. My mother wasn’t happy but I said, "Let’s see what happens on Monday." The flowers actually arrived on Saturday but they certainly didn’t look “large” and a day later my mother received a $4 refund!! My mum eventually sent me the original order email and the flowers I should have received did not look anything like what she ordered... it wasn’t even the size she paid for let alone upgraded! And it did not include a balloon that was also ordered and paid for.

I ordered the 'Christmas Spirit Bouquet'; the largest arrangement available at $59.99 and expected this a beautiful and big arrangement; what my 100 year old mother received wasn't even close to their smallest bouquet offered at about $20.00 cheaper! I wish I could include pictures so you can see the difference because it is astounding! Needless to say I will NEVER use this company ever again.

For the last 3 years I ordered a Christmas Thomas Kinkade Centerpiece for my sister for Christmas. The centerpiece comes with a collectable/keepsake. Fromyouflowers has sent her the same centerpiece every year, instead of the centerpiece I ordered. This year was suppose to be the Heroes edition. When I contacted their customer service, their response was they have the right to substitute the product. I will not being business with them anymore.

The arrangement on the website is not accurate. Compare the attached pictures. I was very careful to read the description before I ordered as well. I called customer service and they are going to have the same florist deliver a new arrangement. But they didn't say when.

I ordered from this company flowers for my wife. It was our FIRST ANNIVERSARY, I wanted something special and surprise her, because I wasn’t there, that day, next to her. I chose bucket and was charged extra for weekend delivery, also picked some sweets, I thought that she would love that with coffee... But sadly, the day came, flowers were delivered day after, plus they forgot chocolate... Thank you for the greatest service, especially on those days that you have to rely on someone.

I ordered 5 arrangements. All with same day delivery. Two looked like the pictures online. The 3rd was a deluxe centerpiece with red candles. It arrived no candles, in a round basket and small. Another arrangement was nothing like the picture. A lot of money spent for poor quality flowers.

I paid extra to get the top of the line arrangement for my 80 year old Mother who just lost her precious cat of 18 years! There were three options as far as size of the arrangement. I ordered the largest one they had. Expecting it to be what it looked like in the pictures/details and it did not. My Mom was happy to get it but when she took a picture and sent me it I was embarrassed!!!! I should feel proud that I’m sending flowers and they would help a bit in her grieving process. Not only that...I spent a fortune for an I adequate floral arrangement and not at all what I thought I paid for!! Never again using this company. Waste of your time!!

I want to addend my original complaint from Nov. I did receive full reimbursement from the flower company fromyouflowers.com. Originally they were only reimbursing me a portion of the order price, but now they have reimbursed me fully.

I paid $100+ for flowers to my wife on our anniversary with Premium option. They delivered it late in spite on I extra paid for delivery guarantees, roses (as turned out only 10 for $100) dried and semi-dead, 5 cent cheap baloons. I was so ashamed. I wouldn't pay even $10 for that... Don't even think about orders there.

I have used this company before and it was good, but this time awful, my arrangement for my best friend's funeral was NOTHING like the picture, had dead branches, flowers drooping, very small, looked like a 5 yr old did them, and when I emailed them with pictures they refunded me $11.99, which was less than their service fee, special events can not be done over especially a funeral, I was embarrassed by my flowers. If I could have taken the card off so no one knew they was from me I would have. They didn't get delivered until almost end of the day after viewing, but they were at the funeral. I will not use again nor recommend. The first picture is what I ordered. The rest is what I got.

My bestfriend is going through a really rough time and she loves Christmas. Yesterday (12/9/2020) I ordered her the Snow Capped Christmas Tree along with a Thinking of You balloon. I set the delivery for the next day (Today - 12/10/2020). She just received her tree and sent me a picture, thanking me for it. Although she is happy and thinks it is pretty, it looks nothing like the picture and it isn't snow capped at all, which was a little disappointing. I asked her if she received the balloon and she said there was no balloon, only the note and the tree. Wouldn't use this company again.

I ordered some flowers. They sent me something that looked nothing like my order. I paid $57 and asked for a refund. They said they refunded me 30%. A whole week went by and still no refund. So I contacted them and they told me I would get a $20 refund. So three days later I get a $7.70 refund. I will never ever use this company again. It’s the biggest ripoff and they will lie to your face. BEWARE. DO NOT BUY FROM THEM????

Stay away from this company if you want to avoid being ripped off! I live in Sweden with family in the US and thought this would be a good way to go...but no. My order has still not arrived after 7 days. Customer Service say they are waiting for confirmation from their Vendor that delivery didn't arrive? Basically they didn't believe me. Asked for them to send new order and they simply stopped answering my mails. I still have not received a credit. Tried writing again but now they are just ignoring my mails. Best thing to do is go with a local florist by searching in the specific town and country and typing in 'flowers', Most deliver and are glad to get your business.

I ordered a month ago a funeral arrangement and was disappointed at the appearance of the flowers. I contacted Customer Service which responded right away and gave me a 10%refund which I was not inquiring about. I proceeded to give them a 2nd chance and ordered flowers for a birthday and again failed to meet my satisfaction. The flower arrangements are nice, however do not match the pictures at all. I will not use their services again.

I ordered a rose and lily sympathy arrangement and it resembled a plant with two dead flowers. It was intended to lift my grandmothers spirit and did the opposite. Her expressions were those of the flowers, wilted and down.

Ordered flowers Saturday to be delivered Sunday. Advertisement showed same-day delivery. All day Sunday I was checking to assure they were going to be delivered. Got complete runaround!! Finally they said that wasn't available for same-day delivery. The advertisement clearly showed it. I took a picture of the ad. Then they said there was an item that was the same. It just didn't have a balloon. I told them, "Fine" and they said it did not include a glass jar. They just came raw flowers. I'd have to pay $6.60 for the jar. I said, "That is total bait and switch. You advertise you have something and you don't then you give me something identical without a balloon but it doesn't have a jar and I have to pay for that." My heart was broken. My sister didn't receive flowers on her 70th birthday. Never ever do business with this company. They will give you the runaround.

The products advertised are not delivered. The services are bad and products are the worst. They take your money and do not deliver the products. Instead they gather sticks or weeds from the side of the road and deliver that instead of products they advertise. All calls to complain are sent to India and they lie about making good or that they will give you a credit. They are frauds. Stay away and do not not use their services or products. Worse service and products in the world.

While they missed the boat for delivery on my Mom's birthday in a very difficult year for her as a senior citizen isolated due to Covid. They did however deliver the flowers a day later - which happened to be Thanksgiving day. Fromyouflowers says they will refund my money as well. It takes a few business days for that to reconcile so we'll see.

Just be careful with your order. I sent a bouquet of flowers to my sister for her anniversary. They send me a confirmation of delivery which was not true. I call my sister asking if she received it and she said no. I contact the company and they said that it was delivered since 4 pm lol. When I call before they said on an email that the delivery was after 6 which I believe it was super late and on top of that they never sent the bouquet that I purchased. The owner of the florist said that they could do any arrangement as long as they have the roses. They ruined my surprise. The delivery was made at 8 pm. Almost by the end of the day. My recondition don’t used this website to sent any flowers. it is a waste of time and your surprise will be ruined like my

I paid to have flowers sent to a friend in another state. The flowers I sent were not cheap. I received an email that the flowers had been delivered. However I came to find out when speaking to my friend that they were never delivered. This was extremely disappointing to hear they took my money and didn't even bother to deliver anything. Keep y I'll urge money, this company will scam you and take your money. I will not waste my money with the company again and do NOT recommend them.

I have ordered flowers from here a dozen times; each time I felt regret having done so. More often than not, the recipients end up receiving almost completely different flowers than the ones I ordered. Furthermore, they lure you in with a lot of sales % but at the end of the ordering process, it's another $15 for the delivery and an additional $5 if you want your order to be delivered during the first half of the day. Otherwise, your flowers usually end up getting delivered close to 5 pm - lopsided and wilted. Even if you'd go for the least expensive bouquet, you would still end up paying at around $65 - $72. In short, I would suggest that you spend a little more money with other florists and know that the recipient will really be happy with the flowers you sent. With FromYouFlowers, I ended up feeling very embarrassed.

Ordered something from a distance and what was delivered bore no resemblance to my order. Paid extra for same day delivery. Didn't happen. They refunded that small amount. They offered to pick up delivery and deliver the correct order. I didn't want to disrupt that family again so I declined only to find out they ran out of the desired vase and couldn't make the switch anyway. Hidden fees. What was delivered was nice but not what I ordered. Will not use this service again. Should have called me and said they were out rather than making a substitute decision without my ok.

The company called and to verify I didn't need the flowers Saturday, promised flowers would be delivered day of funeral via phone and email. They called day of funeral to cancel order. Not a dependable company.

So, I ordered fruit basket as birthday gift to my really close person, who I cannot congratulate by myself, so I decide to use this "brilliant" service. In the specified day florist delivered not ours order but instead florist delivered simplest bouquet of flowers from theirs shop. When I contact and said that my order had not been delivered I was assured that those bouquet - this is it. And only when I showed them photo of bouquet and receipt they agreed but instead of correct deliver they just returned the difference in cost. For what reason they did this - I don’t know, maybe prejudiced attitude towards my roots or my country or just lazy workers - I don’t know. Anyway they ruined the birthday gift and I wouldn't recommend this store if you want good gift to you loved one!

Ordered flowers for my Mom's Bday but the online pic and actual product were as close as a distant cousin. They charge an extra $5 for delivery within 4 hours but they delivered 7 hours later and some of the flowers are wilted. Went from a $60 dollar arrangement to $86. E-mailed back and for 5 times to no resolution. At one time they sent me a reply that was for someone else's complaint and simply apologized and asked me to go through the website once again and resubmit my concern. What a waste of time and money. It's apparent to me that this company is a third party and simply finds a local florist to deliver taking no accountability for the actual product and overall experience. Never Again!

Fake ad. Start with $51 and paid $74. I called and they said me that I get a discount but I just lost 30 minutes in the phone. Poor customer service. Liar ad, please make sure if you called me is for get the discount. I don’t want lose time again, very bad experience.

This site offered same-day delivery so I ordered flowers to be delivered on the 24th. They were not delivered. From You Flowers said they could not contact a local delivery and I had to call back after 10 am on the next day. So I called them as directed. They said the flowers would be delivered that day, the 25th. When they were not again delivered, I called the company who refunded my same-day delivery fee and said the flowers would be delivered on the 27th. Because I asked, they also refunded the service and handling fees. Now here it is the 26th and no flowers were delivered AGAIN today. When I called them, they said they had JUST connected with a local florist and the flowers would be delivered on the 27th. No more refunds available.

I was embarrassed and so disappointed when I say the "plant" (more like a little weed) we ordered for a coworker after she lost her Mom! The pictures online are very deceiving both for quality and size! When I called, they were only willing to give 35% discount on what I'd spent and send $10 gift certificate (who wants to order more disappointment???).

Orders Deluxe flower arrangement - Rose and Lilies. Well the arrangement was more GREEN that colored and NOT Deluxe. No purple status or baby's breath or anything else. just some Roses (6) and Lilies. Definitely NOT the deluxe I ordered. And I paid for express before noon delivery which was refunded only after I contacted them when they delivered after noon. The arrangement was an embarrassment. If I could post the two photos of what was delivered vs. what was ordered, it is amazing. Yes, they did refund me 50% but it would have been nice to have a redelivery of the ORIGINAL flowers ordered.

After I read the negative reviews online, I was really stressed out about my sister receiving her bouquet for her birthday. I kept checking throughout the day if the order had been delivered. By 4 PM her time they still weren't delivered. I called customer service and they said they had a window for drop off from 9:00 am till 6:00 pm. 6 pm rolled around and it still was not dropped off. I called to follow up. Customer service gave me a free upgrade on the size because it was late (which they didn't have to do, my only concern was that it was delivered). Thankfully, it was delivered shortly later and they sent me an e-mail confirmation.

I placed an order 10/22/2020 to be delivered 10/23/2020. For a friend due to the passing of a loved one. They told me the arrangement was delivered only to find out they weren’t delivered. I wouldn’t have known this if I never asked the recipient and they would have just had my money. I spoke with customer service only for them to offer the delivery fee back or only 10% refund. Somebody should have reached out to me from the company to make me aware instead of making me think she had received them... I'll go back to my faithful flower company.

Where to begin. Long story short. I paid for same day delivery. THAT DIDN'T HAPPEN! THEN...the flowers were delivered NEXT day already wilted! Bouquet was not like pic and flowers were put in sloppy! Smh.

I only gave this company 1 star because you have to choose a star. If I could I would give a -5 star. I would never recommend or shop here ever. Just wish I would have read others reviews before ordering. On top of laying my Dad to rest, I had to deal with this company on the day of my Dad services. They delivered items to wrong address. They left my arrangements out in the rain. I called to find out where flowers were and could not understand the person I was speaking to, requested to speak with a manager and waited so long that when I got a chance to speak to said manager had to go because sermon had started. So unhappy arrangements look nothing like pictures online. I paid extra for a banner and my message was written in with a marker on the ribbon with such a horrible hand writing.

I ordered flowers to be delivered to my wife at her workplace for our anniversary the day before. I paid extra to make this happen. I received an email the day of saying they would be unable to deliver the flowers at her workplace that day but promised it would be delivered the next day, which is our anniversary. Waited all day and the arrangement never came, tracked the flowers and the tracking said it was delivered to where I do not know. Called the company on hold for thirty minutes and stated they will now have the flower arrangement delivered on Saturday, the day after our anniversary. This was so disappointing and I hope this does not happen to anyone else. Please be careful if you place an order via this website. They make promises they cannot keep. I don’t care how many times they apologized it does not make it right as an anniversary is only once per year.

Ordered bouquet for 10/09/20 via phone. Guaranteed delivery 10/10. Email stating no delivery until 10/12. Called, delivery for 10/11 guaranteed (the birthday). It’s now 4:00 10/12. No flowers, 5 calls, no email, no answers. Refused to email promises as “email dept closed”, finance department closed. At 3:00 EST?? Save your $$.

I ordered flowers to have delivered for the same day and they were not delivered, contacted them and they said it will be delivered first thing the next day and it wasn't. I contacted them again and the online chat repeats the same message every time. So after contacting them through chat twice I called them, got hung up on called again, they put me on hold to contact the florist get back to me and said it should be our for delivery and still nothing.

I ordered flowers and they weren't delivered for 4 days after the intended date until I decided to just get a refund. Each day they said they would contact the florist and for me to wait until 6 PM. Everyday I was told the same thing until I just gave up and got my money back. Waste of time.

I order delivery for Saturday. Pay the expedited fee. They do not deliver on Saturday. Customer service said they were going to upgrade it from the deluxe I purchased to their premium bouquet and deliver on Monday. They did not upgrade it. The bouquet I ordered came in a pumpkin vase with a lid so they could use it at a later date and they did not ship the lid. When I called customer service she said, "Oh we forgot to notify the florists of it being upgraded to the premium" and they didn't know anything about the lid that it clearly shown on their website. Horrible customer service. Horrible experience overall.

One star is too much. My delivery scheduled for October 3rd. My sister's 40th bday is over. It's now the 4th of October and now they have stated it will come on the 5th. I have to just cancel the order as nobody will be home on the 5th. So long story short birthday is over. Flowers never came. This was a huge waste of time being on the phone with them two days to get no flowers.

I ordered flowers for my mother for her birthday from FromYouFlowers.com The arrangement they delivered looked nothing like the bouquet that was advertised. Flowers were sparse even though I ordered an upgrade for fuller flowers. They were to be in all pink and there was yellow and orange in the arrangement. I asked for a replacement, requesting it be more like the picture advertised with the same degree of fullness, The second arrangement was actually worse than the first it had one rose when it was supposed to have 6. It was more sparse than the first and again looked nothing like the picture on the website. I am very disappointed in this company and would unfortunately never use them again.

DO NOT GIVE YOUR MONEY TO THESE GUYS. Paid $100 for a same day delivery. The picture on the website showed about a dozen or so roses along with other flowers. What arrived at the destination? A SINGLE rose with some random leaves that look quite literally like they were plucked out of some backyard. Their Google review shows a 4.6 out of 5 at the time of this review. Fairly sure that is incorrect.

I can't comment if the product was good or not. I never received my order. I can tell you that customer service on several occasions was non existent! I was offered a 20% refund after 3 days for an order that was supposed delivered next day. Save yourself a headache and go with a company with a better reputation. I'll update if the package ever shows up.

I cannot recommend From You Flowers. I paid extra for expedited delivery and they did not deliver at the time or day specified. They are unreliable. Just go to your local florist and pick out something in person. Customer Service was not particularly helpful other than the scripted responses drafted for some off-shore person.

My order was placed 9/16 for delivery on 9/18. I also purchased additional expedited service to make sure it was delivered by noon on 9/18. The flowers were never delivered. I phoned FYF and was talked into retrying delivery for later that day on 9/18. I phoned back on Monday to find out that NEVER happened. I was then talked into going with another florist for delivery on 9/21. I find out this morning that NEVER happened. This is unacceptable service. It was a good thing I was in contact with the recipient, otherwise I would have been out $70.00 and never known otherwise. This service cannot be trusted - do not use them!

I ordered a gift for my friend's jubilee. They sent absolutely ugly random flowers not even close to what was ordered, the kind I could buy at the supermarket for 5 dollars with no arrangement at all. I disputed this through the PayPal. The fromyouflowers wasted month and a half in correspondence, and by the end requested me to send the order back to them to get a refund. When I asked for the instructions how I should send back more than a month old flowers which were sent my friend, the fromyouflowers happily closed the case because of my inability to send those so called flowers back to them. Terrible customer service. I will never use them again and will recommend to others do the same.

I placed the order for my Aunt's birthday and requested for a same-day delivery, sadly, they couldn't keep true to their words and received an email the next day (living in a different Timezone) that they will not be able to meet the deadline, I get it, there's a pandemic. But wish they could've offered a refund than by still pushing through with the order the following day!! I mean? I paid for an overpriced flowers, the least that they could do is to contact me via phone to ask if I still want the flowers to be delivered the day after the birthday or gladly accept a refund. NEVER AGAIN!

When my boss' mother died my office pitched in and sent a sympathy planter. From You Flowers sent ROSES AND DAISIES! So inappropriate! $125 planter replaced with $45 flowers. Highly incompetent! This is the second time they have messed up my orders. I understand if they may not have had the exact plants I ordered, but don't substitute FLOWERS for a PLANTER.

I ordered a standing flower arrangement shaped as a heart for my son-in-law's funeral which cost me $160. I also ordered a ribbon with a message from my grandson to his deceased father to go with the arrangement. During the viewing, when I approached my son-in-law's casket, it was very aggravating to see the flower arrangement with dead flowers. Also, it must have had 50% the amount of flowers that appeared in the picture. The worst part was the ribbon which was all wrinkled and handwritten with a fine point marker. The flower arrangement looked a like a horrible joke. I wasn't able to take a picture of it since the situation was overwhelmingly sad but I cannot believe the lack of respect from this company.

Fromyouflowers.com did a fantastic job with my flower order. I ordered very late the night before, and paid extra to assure they were delivered before noon. They arrived at my wife's work just after eleven o'clock, and were exactly what I picked out for her. Great job!

I made a review earlier on this company with 2 stars. They did come through a day late but they sent a balloon with the plant. I appreciate that. It is a nice plant even if it wasn't the one I choose.

As others have said, the flowers sent were not the flowers shown in their picture. I paid for the 2nd biggest choice and all they added was more filler, not flowers. When I sent an email with pictures, they sent me a $15 discount for my next order, which I will not be using.

Well I wanted the same day delivery. And after I purchase the flowers which was for a birthday and mind you in the picture it shows a balloon (one) attach to the the flowers and it did not say weather or not it came with the flowers so you would. It did two. I check my email and got a confirmation number and then got a call from the flower shop in town. So I thought everything was good till my daughter got home and she didn’t have her flowers. So if you’d gonna run a business call the PERSON and if they can’t get to the phone right then leave a MESSAGE cause I didn’t know they were gonna call me to make sure I was the one purchasing the flowers with my debit card.

I have to say I’m beyond furious, for my great aunt's 80th birthday, I ordered a beautiful arrangement; which is pictured below. The day it was supposed to be delivered, I never received a call, or email it was delivered. I called your customer service, only to be told; “it will be delivered tomorrow, the florist didn’t have the correct flowers”. You would think the order would be transferred to another florist, OR I would be contacted but NO. I had to contact your customer service to find out where the delivery was.