fromyouflowers.com Reviews

I am happy to say that since my review, I was contacted directly over the phone & promised a replacement bouquet which I just now received & the roses are gorgeous! Thank you for making this right!

After reaching out to the company to expressing feeling and concerns. Explaining the meaning behind the flowers. They refund my money and resend better quality flowers. Thank you Fromyouflowers for resolving the problem.

Disappointed and angry because delivery date was supposed to be 2/13-2/14 (order date 1/28) but arrived unexpectedly early on 2/10. Why was it shipped on 2/7 not 2/10? Feel like the surprise was ruined. Also, didn’t get the same colored pot that was advertised in pic.

I ordered the blissful arrangement and 3 balloons for my mother to be delivered on Valentine’s Day. I ordered the day before early in the morning and I got confirmation it would be delivered 2/14/2023 before 5pm, I got an email at 4:40pm that it delivered but it did not. I had my mother stay at work a few hours longer and nothing. The next morning she went into work and there were still no flowers. I called and told the operator what happened and they said they would contact the florist, it has now been a week and I have called multiple times, emailed multiple times and get the same exact email back. There are still no answers I offered to ask the florist myself because this has gotten nowhere. For the amount I paid I would at least want a refund until all is resolved.

For 40-60 dollars the flowers should at least be fresh and stems cleaned below the water line. I had black leaves and dirty stems in a clear vase nothing like the one advertised. Flowers already browning on petal edges. Only resemblance to website phone was vague color resemblance. They offered partial refund. Was not having it as what I received was not worth $5. Fortunately I had delivered to me first. I would have been horrified if I had them delivered to the recipient.

I ordered flowers on the 1st of Feb for my 80 yr old mom to be delivered on 13/14 for Valentine's Day and they didn't arrive til 15th. They arrived in a box by FedEx and delivered to the wrong house then they said I'd get a 50% refund. They gave me $11. That's not 50% of $90. I've never had such a bad experience with a florist in my whole 58 yrs. Seriously terrible service all the way around. Do yourself a favor. Don't use this business

Update... A Fromyouflowers.com representative called me on 02/20/2023. It appears the initial response was sent in error. The representative resolved the issue and I am happy with their response.

I placed the order one day for next day delivery, requested an am delivery as my spouse gets off early in the pm. They have verified a "no show" on these anniversary flowers. Will not be using these folks again and will not recommend to others.

Company has now refunded my full order.

I wanted to find a flower delivery service to deliver my wife roses, on Valentine's Day, to her job. This is the first year in two years that she has been well enough to be at work on Valentine's Day. So I wanted to make her feel special. I came across the From You Flowers site. They advertised delivery by 12 pm for an extra cost. I trusted them and paid for full service. Of course nothing happened as promised. Flowers did not show up unitl 8 pm that night to her job. She left at 5 pm and later went back to the hospital where she is now. We do not know of the roses. I expect that they may or may not be at her job. I do not care because the company nor their service matter to me. I asked for a full refund and they refused. I think this is a terrible way to treat people. My wife is now back in the hospital with no Valentine's Day roses because these people are liars! A Very Unhappy Valentine's Day for Us!

Update: 25% refund given. Flower re-delievered two days after Valentine's Day. Hence I update the rating by one more star. I don't think this compensates much for the missed delivery, also considering the trouble, anxiety and hours taken to negotiate with them. Apparently their marketing is much better than their business.

After a couple try with this company, they finally gave me a full refund. So I gave it a 3 star instead of 1 because they gave my full refund back.

Where to begin, I place an order of 2 dozen long-stem roses with a base and a photograph of me and my girlfriend. This was our first valentines as boyfriend and girlfriend, a very special moment for me. I place the order on 2/3/23 enough time before Valentine's. They charged my credit card $114.44, and finally, valentines is here, I waited to hear from my girlfriend that she received the roses, but nothing all day. 6 pm came I call fromyouflowers to find out why my delivery was not there yet, and their response was it was on route and to call back in one hour, 7 pm came I call no flowers deliver yet. I was told that the flowers will arrive the next day, due to my frustration and not accepting that answer they refunded me 50% of the order. I had no choice but to wait.

First off, even giving them one star is generous. I placed an order on Monday (2/13) based on FromYourFlowers confirming that the roses that I ordered for Valentine's Day would be delivered the next day. Well, the next day comes and by late afternoon it is apparent that no flowers are arriving so I called their customer service department.

They resolved it. Took time and lot of follow up but they fixed it.

Ordered flowers on 2/13 with an expected delivery by 4pm, 6pm the latest. There was no one that I could reach out to for a resolution and no response to my emails. I wasn't able to reach anyone in the chat until 2/15. They cancelled the order and advised that I'll get a confirmation email after the chat is over. I will dispute the charge with my bank if the refund isn't processed. But the worst part of it is that my girlfriend did not get her flowers on Valentine's Day.

Updated on 02/17/2023: Promised a 50 percent refund and flower delivery next day. Got a refund but still no flowers. This company is not handled well. I have been dealing with them just about a week now and just see no difference.

My long-distance boyfriend ordered flowers to be delivered to me on Valentine's Day and I can see on my Ring Camera that the delivery driver did not even stop at my house to deliver it. He walked down the street holding my flowers and gift and walked past my house, never stopped at my house at all. I am unsure where he delivered the flowers as the video cut off once he passed my house. My neighbors did not receive anything. I am heartbroken and my boyfriend feels soooo bad. He wasted his money with this company. Phone lines are a joke. I waited an hour on hold only to be hung up on. When I called back and spoke to someone, I could barely understand him as his volume was VERY LOW and he barely spoke any english and was very hostile with me raising his voice and blaming me almost.

I placed an order for my father to send my mom Valentine's Day flowers while she was at work. Got an email stating that the order was delivered via UPS at the rear door. Who deliver flowers to a busy business like Walmart at the rear door. To my understanding from the website, they partner with local florist, so why did UPS deliver it. Called and spoke with the manager on duty that morning and evening to see if anything was delivered and it was not. Very disappointed in this service as a first-time customer ordering flower delivery this way. Have tried to contact the company yesterday evening and this morning and has yet to get anyone on the phone. Definitely does not deserve any star rating.

Ordered premium roses for Valentine's. They sent carnations and on top of that, they looked like 5-day flowers that were dying already, not happy. I can't get a hold of anyone to explain what happened to me. It's like stealing your money.

This place cancels the order at the end moment and notifies you at the last hour and you won't have any other choice than to listen to their crap. Very horrible experience. This is the only business that needs to verify the order 1000 times once the order has been placed and that is also only via calls! Really?? How can you verify via calls if the individual who places the order lives out of the country? If you can send a cancellation email via email how can you not confirm the order via email?? Crappy service.

This was the first time I ordered from this website and my $139.79 “Premium You’re in my heart bundle” was not delivered. I ordered the flowers on 2/13/23 and asked for next day delivery 2/14/23. On the “Track my order” it showed me that my delivery was made though the recipient never received this bundle. I never received a delivery confirmation email either. I tried calling and I was not able to reach anyone. I tried contacting customer service but still have not received any response. I would not order from this website ever again.

This service was AWFUL! I placed two separate orders and neither one was delivered on time or to the correct place! When we placed the first order online it said we would get $10 off the second order but never did!? They actually charged us MORE! I called customer service and was put on hold for over a half hour just for Rele to not help me AT ALL! We spent over $130 on flowers and the best they said they could do was give a lousy $17.00 back?!?! What kind of customer service is this?! Neither of our orders were delivered on time or at all and nobody was willing to help fix the problem or give me anything for the inconvenience other than basically telling me to ** off! I DO NOT RECCOMMEND this place for flowers! They advertise "Same Day Delivery" but DON'T DELIVERY and are not willing to help! Their customer service is AWFUL! I WILL NEVER ORDER FROM THEM AGAIN!

Flowers For You contacted me directly. They were very understanding of my frustration. They resolved the issue and sent my mother a beautiful bouquet of roses! I’m very happy, thank you Flowers for you. I will continue to be a customer!

Horrible service, unreliable, never on time. This has been my 3rd bad experience with them, once for my wife's birthday delivered to wrong person ruined the surprise. Wife had to track it down, second time ordered some flowers for a wedding they sent someone's funeral flowers instead. And then today Valentine's day flowers never arrived. If you want your flowers correct and or on time take your business elsewhere.

The company was able to resolve this issue providing me with 50% the price of the product and delivery today 2/15, however, do not advertise delivery on a certain day (Valentine's Day) unless it can be completed. To me it is false advertisement. I personally received a call from a supervisor trying to make it right which is impressive. The fact that my daughter went without having Valentine's day flowers her 1st being away from home leaves a bitter taste in my mouth when I tried to give her something special and she received nothing. It is simply the fact of the matter.

They weren’t delivered like you think. That they will be they get shipped in a box and tug you get any items with the flowers. They are all separately packaged. Also the roses were withered and had some dead spots on the leaves. Overall looked horrible and was embarrassed when I saw them. I had three different orders and only one was ok. The other two were pathetic looking and had to be opened and arranged by the person you gave them to. These flowers are very expensive and there should be more care given to them. I spent well over 300 with them. I would have been better off just going to Kroger...

I placed an order on 1/25 to be delivered on 2/8 and the flowers never got there, I contacted customer service multiple times via email and was told that they would reach out to the florist and later emailed that said florist was “looking for the delivery information”. I received that same answer every time. Regardless, I gave them an extra two days to see if the flowers would be delivered because I have used FromYouflowers.com before and was absolutely pleased with the prior order, and still they were not delivered.

I made a purchase from From You Flowers. Today is Valentine's Day and the 1 year marriage anniversary for my wife and I. I placed my order on January 19, 2023 for the flowers and other things I ordered to be delivered on 2-14-23. Five minutes before the driver was going to deliver to my wife’s job they called her saying they have the flowers but left the other items at the shop and they will try to get it to her tomorrow.

I ordered a Valentine's stargazer Lily and roses bouquet. The picture showed a beautiful arrangement with everything in bloom. What was delivered was embarrassing. The Lilies were not in bloom at all. One of the roses had a broken stem and they looked wilted. It appeared to be a mess of green stems with a couple pathetic roses mixed in. I paid almost 90 dollars for this mess.

Absolute WORSE! False Advertising! Pictures showed me a dozen red roses for Valentine's Day... They delivered purple tulips and other mixed flowers... Totally WRONG! I called and got a "We're sorry but the florist must have run out of red roses..." Really? The day before Valentine's Day? Bad Bad Bad Experience!!!! Stay Away from "From You Flowers"!!!! I asked for a refund and they told me they would "Try to resend the Roses I asked for" instead of giving me a refund... Over $80 of total ** plus the stress and aggravation and time!!! NEVER USE THESE PEOPLE! I'll go to Costco and get my own roses next time!

I ordered flowers to be delivered to my daughter after surgery. After receiving an email that they were delivered they were not delivered. My daughter was home with her phone anticipating their delivery. You cannot not get through with the phone 800 number listed. And their online service is slow and robotic. Very disappointed. I am trying to get a full refund. Still waiting to be contacted.

Flowers were delivered in a timely manner and went to the exact address. The ordering website is easy to navigate, and there is a wide choice of flowers for every occasion. There is also a wide arrangement and events to choose from.

If you are used to flowers from your local florist then prepare to be disappointed. I ordered two dozen roses for Valentine's and they are the worst flowers ever. Flowers from the grocery store are better. I may as well have sent dead roses. The buds were as big as my thumb. Total waste of $100.00. I also got the picture vase. They put the picture you sent on a piece of paper and shove it in a 10 cent vase you paid $10.00 for. Instead of buying disappointment why not take that money and give it to your local food bank. You'll feel better.

Delivery status was updated 2 hours before the actual delivery, got my order just like advertised and Am very happy.

I have been a regular customer for over a year now. The flowers always arrive on time and my experience with this company has been nothing but great!!! I will continue to purchase my flowers through you all and tell friends as well. My wife loves her Valentine's Day gift. It's always convenient and swift delivery.

I placed 4 orders for Valentine's Day on 2/6. I expected the flowers to be delivered as pictured, in containers all arranged. Only 1 of the 4 orders arrived in this manner. The other three arrived in a black box with missing vases (which I paid extra for). While they did agree to credit me for the vases this was not really the point...My 3 year old granddaughter received her flowers in a box and not in a container saying "I love you to the moon". A 25% accuracy rate, as well as not communicating that some orders would be delivered by FedEx (a clear indication they would not be delivered as arrangements) puts this company on my "do not use" list.

I already emailed a note to demonstrate I had paid for the more expensive version of the arrangement but was sent a woefully less. They offered a 13$ refund so I thought that was fair as these things happen. Well, it wasn’t a refund- it was credit which expired within the month. I’ve now removed this company from my list.

I’m living in Ireland & I ordered a bouquet for a relative in New York a few days before her birthday. The ordering process was simple & they were delivered on her actual birthday. She sent me a photo & I was very pleased with the bouquet. Thank you for a great service.

Our first experience came during a winter storm this past January. This experience was much happier and a beautiful surprise to my Mother-in-law for Valentine's. She loves flowers and the "to the Moon and Back" vase was a fun reminder of how much she means to us. I hope we can do this again in the near future. Thank you..

Flowers for a funeral weren't in stock. I received a call but no message was left. I didn't see the emails until hours after the funeral. A voice-mail message could have saved the order. They were for a funeral out of state and I felt horrible not being able to send my condolences properly.

The flowers were delivered and just barely made it on time. I ordered them ten days in advance. They made it to the recipient at about 4:55 pm on the correct day, but if they had been five minutes later, I couldn't have even called anyone to fix the error. After 10 days of preorder, why do I feel like I just barely got my flowers delivered on time? When they did arrive, the flowers were beautiful! It didn't look like the big deluxe bouquet I had ordered, but they were nice.

I use Fromyouflowers a lot but have very disappointed the last 2-3 times. The flower arrangements I ordered were not what was delivered, they were far smaller, wrong flowers and not worth what I paid. I am looking at other flower delivery companies.

Roses were dead and the person I sent them to thought it was a joke at first. I won’t want this service. They re sent but the roses were not like expected. The emotion on receiving roses had passed. Horrible.

Flowers were supposed to be delivered from a local florist and they were shipped from out of state. Presentation was awful. The recipient had to arrange the flowers herself. Totally screwed up the proposal. Will not use their service ever again.

I sent some flowers to a dear friend that just lost her father. I had to reach out to them to ask if they got them because I received a confirmation email they were delivered to find out they had attempted delivery but were not delivered. Said they would attempt again. Due to the sensitive nature surrounding me sending the flowers I was never able to verify they ever got them and don’t dare ask the recipient who is focused on their loss. Sadly I don’t know what was delivered if they even got them.

The beautiful flowers arrived early and put on display for all to see. They were stunning! We were fighting over who got to take them home. I will most certainly use you again in the future, hopefully for a happier occasion. Thank you again.

Order was accurate, arrived in good condition and well packed. This was key as the weather was below freezing when it was delivered. Recipient thought it was lovely. It would be nice to have clearer communication around delivery time window. It was confusing.

I was given this website by a friend whose mother had died. She needed flowers for the funeral and couldn’t afford them - I had never heard of the website. It was easy to use, gave many beautiful choices of flowers for all occasions at very affordable prices, with promised delivery at the times and locations I needed. It was a very good experience!

The entire process was very straightforward. I ordered flowers, they arrived on time, they looked as advertised. Excellent service! If you are looking for nice flowers at a reasonable price then this is a good option. Also be sure to maximize returns by using the American Airlines shopping portal for bonus miles.

I sent flowers to my SIL for her 70th birthday! I chose the lilies with the pink vase. The flowers arrived on time as requested while the lilies were closed upon arrival, in 2 days they opened for a magnificent bouquet! Pictures showed they were better than the website. Well done!

Order was as pictured on the internet. It was easy to order and the flowers arrived within the time frame that I needed. The card was filled out as I input in the web site. The only drawback is now I am receiving so many emails that I am deleting them without reading.

Not great. The quality was acceptable, however I hate sending flowers that the recipient has to arrange themselves and when I ordered for family members, I didn’t see anything telling me that they weren’t prearranged. Lesson learned! Never order from big sites.

My flowers were 3 days late and looked quite a bit different than what the picture did, 5 days after delivery the flowers are already almost completely wilted. The reps I spoke with were helpful and even gave me a small gift card and discount. The receipt from the local flower shop had the original date on it, and the flowers were quite droopy and sad with little water, like it just sat in the bag waiting for delivery. I will probably use my little gift card from this company, but I most likely will not use you again.

I have used this flower shop a number of times. Prices are good and the flowers are beautiful. Easy to order. We have a local flower shop family owned that my work likes to use, however they only deliver very local to Roseville. That is why I have used your site often.

I ordered flowers and a balloon to be delivered this morning for a very special person on her birthday. Not only did they not get delivered, but they didn't even have the courtesy to inform me they weren't going to be delivered. I had to find out when I went to visit my elderly friend and noticed there was nothing there so I had to ask. Only when I called, did they say "Oh, we were planning to deliver it tomorrow instead." I paid for expedited (before noon) delivery for a specific day a week in advance. Why would they think it was okay to just change the day and not tell me? Completely unacceptable.

I am so angry with this whole experience from fromyouflowers.com. My husband paid extra to have a flower arrangement sent to my place of employment before noon on Tuesday. It is Thursday and I just received the crappiest bouquet, cheap vase, and a printed picture of my husband and me just stuck in the vase. The flowers were not put in the vase. So, apparently the picture was supposed to be actually part of the vase and not just a picture that was printed. The flowers were wilted and several were broken.

I ordered a Premium Bouquet to be delivered. The bouquet on the website showed at least 36 flowers in the bouquet (of course that would mean there are more flowers as well). When the bouquet was delivered it only had a measly SEVEN flowers. I couldn't believe they only put SEVEN flowers and the rest was just greenery. I immediately tried to get a refund. They tried to insist that they were giving me a 30% refund, but it was not 30%. Then they tried giving me a $15 gift certificate to their site. PLEASE TELL ME WHY I WOULD EVER TRUST MY MONEY TO GO THERE AGAIN. I couldn't believe that they were just making a mockery of it all. They didn't care at all. Please do not use this company.

After writing this review, the company followed up and offered to upgrade the flower package and try to deliver again. The flowers were delivered and they are pretty. However, if a single color small bouquet of carnations in a mug is the "upgrade", I'd be even more disappointed to know what the original purchase would've looked like. After taxes and fees, the cost of carnations in a mug, delivered late, was nearly $60. Take that as you will.

The company sent another bouquet at their cost the next day to try and resolve this. Still doesn’t take away the guarantee of delivery was not upheld for the original order. So I guess it’s fine.

I ordered sympathy flowers for a funeral, checked the early delivery box, the funeral was at 11am. It's now 4 pm and the flowers were never delivered. I was told that they tried to contact me that the flowers would not be delivered on time, but I never received any such message[s]. I just called the company and all they could do was to send them to the house.. I have used them in the past and have had issues with delivery, will no longer use this company..not very reliable.

I ordered beautiful flowers, teddy bear and chocolate and it was supposed to be delivered the same day which they never did and they got delivered the next day and totally different from what I ordered. This was the first time ordering from this company and it will be the last. I called, complained and all they did was apologized that was it and I paid too much for nothing. Don’t order from this company because you are wasting your money for nothing.

Awful experience. I ordered flowers and a Get Well balloon to be delivered to my elderly neighbor broke her femur. I ordered the Florist Designed Get Well Bouquet. I was contacted the next day to say that my choice wasn't available...which I thought was odd since it was FLORIST DESIGNED so it could have been made from any type of flowers. Anyway, they assured me that the recipient would get an arrangement of equal or greater than the value I paid, which by the way came to $58.28 after taxes, delivery and a $14.99 service fee. (This was the total AFTER my $10.00 discount that I had). I'm not complaining about the price because I expected a beautiful floral arrangement with a Get Well balloon attached (which was an extra $5 for 1 balloon).

I was offered a full refund of my order because it never arrived and I was offered a $75 complementary arrangement from the company which I do appreciate however given my experience I probably will not redeem it. Customer service was quick and responsive though.

Thanks for you quick response and assurance to correct the order.

DO NOT ORDER FLOWERS FROM THIS WEBSITE. I ordered a bouquet and Standing Spray for my brother's funeral three weeks in advance. My daughter ordered a bouquet from the same website two weeks in advance and none of our flowers got delivered for my brother's funeral. This was even prior to contacting them via telephone two days before my brother's funeral to confirm that our flower arrangements would be delivered timely. At the time of the funeral, I was upset no flowers had been delivered to the funeral home. I contacted fromyouflowers and they could not tell my why none of our flower arrangements got delivered. All I got was an excuse that the orders were submitted to a local florist weeks in advance, but they didn't know why the flowers were not delivered. They would not tell me the local florist's name. Nevertheless, their negligence in not delivering any flowers ruined my brother's funeral and we had to proceed without any flowers.

I was very impressed with the way the company reached out to me. They helped to resolve the issue and make it right. I am not one to change a review - ever, however in this instance it is warranted. I would try them again.

This was my very first time using this flower delivery service and my very last... I ordered flowers on 1/1/23 For my very sick friend's 90 yr old mother in the hospital.. I made the delivery date for 1/2/23. It was her mom's birthday gift from me (just something to brighten her day up from being very sick in the hospital on her birthday)... however she never received it on her birthday, I spoke with someone around 4 pm on 1/2/23 that day And I told them my issue, I decided to give them another chance and let them deliver it on 1/3/23 after her all day of waiting again to receive her flowers and card the second time around still NOTHING. Then I was just pissed at that point...

They ended up resolving the issue.

Ordered for same day delivered, paid extra. Didn't arrive the same day and called to ask why and when would it arrive. Was offered an upgrade for the arrangement and was told it would be delivered the next day. The flowers did arrive the next day but were much smaller than originally ordered! There was no upgrade, there was less flowers and it didn't look like what I ordered in the first place. After complaining to the company, they refunded me $10.99, which is less than the delivery charge. Would never deal with this company again. Buyer beware.

I ordered flowers for my parents as a Christmas present, and while I understand that weather is technically considered an act of god, if this company had decent customer service they would have sent out a replacement product or given a full discount. Instead, my parents received rotten, disgusting flowers almost a full week late and all this terrible company offered me was $12.

I delivered flowers to a relative after she gave birth to her baby girl. I ordered flowers in a vase, and added a teddy bear and balloon to it. I'll give stars because fromyouflowers were able to deliver next day. But the actual flowers that were delivered look not even remotely close to what was pictured on the online order form. I wish I could post the two pictures side by side so everyone can see. The name of the flower arrangement was "Pretty Please." The photo showed a big bouquet of about 20 or so flowers. The actual arrangement that arrived had about 10 flowers. I paid about $80. Ripoff.

Updated on 12/27/2022: Once again you Failed to help and please the customer! Great job guys, NOT! I was given a gift certificate that would of paid for the full amount of the order, then they charged me $40.25 for service fee. I told the agent not to process card until they spoke with the supervisor to waive those charges. Then they said it would be $32.70 which it was not. Then they said that they would transfer me to a supervisor about the service charges to be waived, which made no sense to me. So guess what happens next? They hang up the call.

I ordered a centerpiece for Christmas, to be delivered on 12/24. At 5:38pm on Christmas Eve, I received an email telling me that they could not deliver the order until 12/27, which is completely useless to me. Do NOT order from this company if you actually need flowers delivered on a certain day. They are totally unreliable. Order from a local florist instead!

I ordered flowers for a death in the family. I ordered the deluxe size arrangement. They sent a tiny arrangement of flowers in a cup. So they said they we would resend. Get a confirmation they were delivered. They never were. You expect it to possibly go wrong once but twice not acceptable.

The display was delivered to the church and set up, prior to the service. I was I’ll and couldn’t attend, but people I spoke to said it was beautiful, and family members were quite touched. I wish I could have had a photograph.

The family love the flower that was send for Mrs. Betty ** for her funeral. The Pastor which is her brother thank us for the love that was shared on her home going that day. Thank You. Jacquelyn ** and Ann **

Good service, customer relations, and Delivery experience. Had a small issue with not being able to deliver to my home, but customer service was able to arrange an alternate destination and still meet my needs. Two thumbs up for all attempts at pleasing me as the customer. Again, commendations for all services provided.

The flowers were ok. Ordering a premium/deluxe bouquet for delivery and seeing what was sent from my loved one, I was mildly disappointed at how small the bouquet was. It looked like something you could get at a grocery store but it served its purpose.

I placed order for flowers to be delivered today with a service time for 1pm. Received an email saying that flowers had to be substituted, then received a call from a very unprofessional representative name Al. Al stated the flowers could not be delivered today but they could be delivered to an alternate address tomorrow. I requested same address by 9am tomorrow. He agreed to take information however stated as a "heads up" the order will be canceled because they would call to verify funeral time (which again is a time this company missed today).

I can sincerely say From You Flowers called me back with the most generous offer to make up for the situation I had, they decided to refund me and also send a courtesy flowers to my mom while I’m in the hospital. I can absolutely say I’m thankful and I will most definitely come back to order with this company. They have sympathy for their customers. Thank you from you flowers for the turnaround that was done.

Order ahead of time for birthday surprise. Understand weather issues. But I don't know what or if they were received and in what condition. Disappointed. They were sent sent from Kentucky to WY. Did not realize not ordering vase would cause this. Did not want to have to ask niece when, if and what was received. They offered to make a call of explanation but didn't ask for #. I feel like I was charged for flowers and delivery service fee. And received not sure what. There's a customer service transcript. Very sad. Disappointed customer.

I sent several floral gifts to family and friends for the holiday. I found the process very easy. They arrived on time and received ooh's and aah's from all. I would like to thank From You flowers for all the follow-up to make sure of my satisfaction.

The bouquet I ordered Blue Skies was supposed to include roses, lilies and carnations with purple statice. When my grandmother sent a picture of the bouquet it had a few large and small roses. She is a former florist. I was disappointed and embarrassed they looked so plain. I called and they offered a 20% refund. I would rather the florist sent a new more accurate to the price and description. The flower shop who sent did not provide a great product/experience.

A birthday gift was delivered the day after the birthday. No reason given for the delay. No one seemed to think it was a problem. I was not pleased and do not want to depend on you again to get a gift delivered on time.

After contacting customer service with detailed pics. The order was replaced. Yes these are better than first order but still with dead outside petals on multiple flowers. It’s just disappointing to have the same thing happen twice. I do have pictures of the latest delivery. I told my daughter to cut stems and get right into water. She will take more pictures tomorrow if needed.

Ordering online from the UK. The choice of arrangement/flowers/gifts was fantastic making for difficult decisions but the system was very clear once passed the opening order function. Experiencing doubt I had an online 'chat' confirming process which proved as easy as advised. I hope the arrangement ordered when delivered is as fresh and eye catching as that I ordered - thank you!!

I was happy with the flowers but not with the late delivery. I ordered the flowers about 4 weeks before they needed to be delivered and they arrived very late on her birthday. Not happy with this, I have ordered From You Flowers for 12/23/22. I hope she gets them earlier in the day, as I live on Australia. I have to rely you to deliver on time.

Awesome company to work with. They go beyond measures to accommodate your needs. The person I was sending flowers to passed before her birthday and have my order on hold until I update information. I hope to get the address for funeral arrangements and can upgrade my order. God bless.

Flowers were delivered timely and they were fresh and beautiful! Recipient was very pleased with the variety of flowers and the lovely vase that they were in. I would definitely recommend this company for friends and also I plan to purchase from you again.

Flower arrangement was not what I expected it to look like. The flowers were small and looked old. And the floral arrangement was very small for the amount paid. Not happy with the flowers for a funeral service. Flower arrangement was not what I expected it to look like.

It was very pretty. I liked the planter. The only complaint is it was much smaller than the picture made it appear. Maybe they should include the dimensions. Delivery was on time. I ordered it the day before the funeral.

Lovely flowers, good variety and healthy, colourful and design was as seen on the website and good timely delivery. Easy to track. Wrong balloon on the day sent but great customer service and refunded. Beautiful flowers and good value for money. Thanks.

I have used fromyouflowers.com for a few years now. Quite frankly, they are amazing. The ease of selection, payment transactions and customer service are beyond 5 stars. Their network of florists and delivery times are by far outstanding. The recipients have been overjoyed and impressed. A solid great company.

The website is easy to use, has tons of options in flowers and not too expensive. I have used From You Flowers for 2 years now and have not been disappointed. Will continue to only use From You Flowers from now on.

I ordered flowers 2 days ahead of when needed, the flowers never arrived. And this was for a dying friend's birthday, I was very disappointed. Not happy with this at all and having to scramble to make a dying person happy for a day! I would love a response on how this can be rectified.

Left the flowers outside. Didn’t knock on door..not what I order..to laugh more in my face I get a discount of $11 back from $75. What a joke..I was hoping they pick their old trashy roses back and give me my money back not ** $11… To picture the one I supposed to get and the trash they send me..not even 12 roses…

I purchased a gift to my fiancee who lives in USA, while I am Brazilian. I paid and informed the right address. UPS tried to deliver twice and I reached them to check why they couldn't. I found out that the WHOLE address I gave was wrong. It was a birthday gift that was supposed to get in Lewisport on December 7th. I bought chocolates. I sent many emails asking for a solution, I needed to change on my own (after 50 dollars in international calls, to UPS) the wrong address FromYouFlowers gave to UPS and now my fianceé still didnt receive his present.

Extremely disappointed with my order. I ordered a very beautiful (according to the picture) sympathy wreath. Totally cost was almost $250 and the actual wreath was delivered looked no more than $50. Unsatisfied & disappointed. We paid the price to get the one that fit its price, not only it looked poor but embarrassed knowing that somewhat disrespectful towards the recipient. I have pictures to show here but I don’t know if I can share. I did email to the customer service and they said they apologized and given me $40 back. I don’t feel happy with that. The one that they made was not worth that price, then they stopped communicating with me after that. To be honest I got great service from them before until this time. I would not recommended for anyone in Gilbert AZ. That was where my flowers sent.

I ordered a floral arrangement for my mother from a picture on the company website. The 74.41 dollar arrangement that arrived looked like it was made by a second grader. It had few flowers and lacked symmetry. After consulting with multiple people on the company chat line, they promised to resend a new one. I received an email from them stating that a new arrangement had delivered, but this was untrue. I'm not sure that this is a legitimate company. One of the people on the chatline wanted my mother to return the arrangement she had received, but they would not let me know which florist made it. I have pictures of the arrangement I ordered and the one that was received.

I sent my brother flowers and he sent me pictures. He said it was the most beautiful thing he ever got. So every time one of my friends gets sick or have surgery, I've been using fromyouflowers.com and they show me pictures and they say how beautiful they are. One time, the rep said that the flowers were expected for that day but it won’t make it till Monday and I said it was fine. If I order late on a weekend, they say one-day delivery. But they take the delivery charge off for one day. It's a wonderful experience. I've used them several times through the year now. Fromyouflowers.com send the most beautiful flowers and they keep me updated on delivery and when they deliver them, which was what I liked about the place.

I ordered from fromyouflowers before and it was a really nice bouquet, so I thought I'll just go back to what worked. The experience this time was easy. The woman I sent the flowers to said it was really pretty and sent me a picture that looked really nice. I would recommend this company.

I do not recommend. I haven’t had the best experience with From You Flowers but thought I’d try again since it had been awhile and other reviews seemed okay. I guess I should have known better. We paid $77.97 for a premium display for a 50th birthday. The picture on the website was gorgeous. What was actually delivered was a joke. I contacted From You Flowers and they said they could only offer a 25% refund ($15 - which was basically the service fee). I couldn’t believe it. Do not use this service - you will get cheated. I do not recommend.

Company addressed the issue, but the flowers my mom got for her birthday were still disappointing so I can't give them 5 stars for quality - but will bump up my review for their customer service. Fromyouflowers needs to do more screening when it comes to the florists they contract with.

I am satisfied with the outcome of my complaint. The company apologized to me and processed a full refund for the substandard quality of the flowers delivered to me and gave me an extra gift card. Although nothing can truly make up for the arrangements not being delivered for my friend's service I appreciate the fact they did take responsibility for it and did their best to rectify the mistake.

I placed an order for a beautiful flower delivery of pink and white lilies. What I received was 5 stems all cut the same length. It looked like something you would get from the grocery store for 9.99. I paid 60 dollars for this and it's just unsatisfactory.

I order flower and vase on pink and lavender colors which is the favor colors of my niece and I’m so upset she got a different one than that not even close what I ordered. I spent $55. They refund $19 but never again. No thanks.

This is not a second time I've used this company and have been thoroughly disappointed. I should have known better after the first time that I had to cancel and order because it never arrived. I ordered 7 hours before the deadline for the end of the day but did it with the expedited fee to get it there within a 4 hour time frame. None of the above were met. This package stated to arrive by noon tomorrow. Initially offered me a $10 gift card which would be absolutely pointless I do not plan to use this company ever again. They stated on their website that there's 100% satisfaction guaranteed and please explain to me how this would be 100% satisfaction guaranteed when none of the criteria that you offer was met.

After the initial review, I received a scripted voicemail saying they were sorry I was disappointed but sometimes substitutions are made and sent in a similar container to meet deadlines (NB: a vase is NOT similar to a woven basket). I also received a partial refund and a request to update my review. I guess something is better than nothing. However, based on my experience and other reviews, I now believe this company regularly engages in deceptive advertising and would caution anyone considering ordering from them.

Got for a friend's birthday to have them delivered to work. On the day of her birthday I got an email that they can’t be delivered until the next day. She will be out of town. If you say you are going to deliver flowers on a specific day, then get the job done. People are expecting things to be done a certain way within your business and when you inconvenience us you don’t do anything, it’s just our problem. First time dealing with this company. Guaranteed to be the last. Thank you for absolutely nothing.

I love using fromyouflowers.com. This time, I ordered for a birthday. The quality was great. The balloons still look good. I sent them to my stepmom and she sent me a picture. And she was happy with them. The color was vibrant. I was happy with it. Also, I like that fromyouflowers.com gives me an option to get a vase or not. They give you the option to purchase whatever you want, or some of the flowers come with a vase, but I like that option. And I like that they have always been very receptive. I had one issue a few years ago, and they fixed it immediately. They were good. So, I would recommend them.

I got the delivery on time and the flowers were pretty. If people need any flowers, they should get it from From You Flowers. They had the best price with the best delivery time.

I ordered flowers for my friend that I thought were absolutely beautiful. When my friend confirmed she had them, she sent me a picture of completely different arrangement. When I called about this issue, they only gave me $13 back to my card and $20 off coupon which I’m never using again so it’s a waste.

My husband’s sister loved the flower delivery. She sent us a picture and said it was beautiful. The website was easy to use so we were pleased.

This is second time I have ordered flowers. Very pleased with both orders and so were the receivers. Personally saw in person the arrangement ordered and bouquet was beautiful. My order outshined another bouquet ordered by a relative for double the money and it stunk.

My order # was **. I wanted to order 2 dozen long-stem roses, but that was not among the options (why not?) so settled for something else, because what mattered most was to get the flowers delivered that same day. I picked the "You're in my heart" bouquet minus the silly teddy bear and chocolates. On the website it says: "From You Flowers offers florist-arranged flower arrangements for delivery today in the USA. Simply place your order before 11:00 AM in the recipient's time zone and From You Flowers guarantees the florist-arranged same-day flowers will arrive in time to celebrate today's special occasion. New same-day flower delivery bouquets available, including roses delivered today."

FromYouFlowers don't ask me to edit the review then give me a refund, this is the best I like. Nov 13. They sent my friend new flowers on Nov 14, I really appreciated it. Thanks a lot.

I am absolutely disgusted. I ordered Deluxe arrangements sent to my mother and my sister for their birthdays but what was received versus what I ordered was not even close. I sent them photos and told them that I was very upset with what was received. I ordered a big and colorful arrangement that looked like roses and daisies and the spiral eucalyptus. It had oranges and yellows and reds in it. My mother's flowers, were all dark-colored mums that looked dead, with giant leaf eucalyptus stuffed in the top. They tried to match up the vase but they didn't get the flowers right at all. They agreed that it would be remade and that they would find a florist in the area to remake them and send them out. They were unable to find a florist to remake them so they offered me a refund and a complimentary bouquet delivered to my mom today which she did receive.

Ordered early am. Paid for same day delivery. Called customer service to make sure delivery was good. Did not get delivered. Customer service wanted to give me 50% off and deliver next day. Next day was Saturday. They are closed and the person to receive flowers is now out of country. Thanks so much.

I ordered a standing spray for my niece funeral 3 days in advance and asked them to be delivered the day before the service which was the 10th of November, they did not deliver, I contacted them and let them know the funeral was at 11 am the following day. I needed those flowers to be there, and they were not delivered! The worse experience ever. Since I could not attend I wanted those flowers to represent my thoughts, all I got was a bunch of I’m sorry for this inconvenience but they can’t guarantee, well why take my money and promise a delivery date the day before!!!!

I was really disappointed the arrangement was not delivered on time. And they should have did what they asked of me because of the late delivery without waiting for a response from me. Thank you and I don’t think I would use this service again.

They were nice. I ordered flowers for my cousins funeral and they were received.

My family that received the flowers tell me they were simply beautiful. Thank you. They were on time. I will keep using this company for future needs. OK, I received thank you cards from all three family members. I was pleased to hear how nice the flowers were.

Hasn't ever been easier and more satisfying service and products!!!! Will definitely use fromyouflowers.com again!!!! The website was very easy to use, had wonderful and spot on images for the products that we ordered and our family and friends received. Will recommend many many times!!!

I could not attend a friend's service and ordered flowers while in Greece to be delivered to the cemetery in NY. They arrived at the right time and were beautiful. It meant a lot that my family was represented and we were, very nicely.

The company called the owner of the spa and issued a full refund for the gift basket. Thank you very much.

I picked out a bouquet that left the design up to the florist, and to my surprise, the harmony of colors was a favorite of the recipient and mine. It was appreciated. The colors were warm and delicate, and it was appropriate for the season in which the birthday was celebrated as well.

The flowers arrived very dry. You could barely smell them. Some were even brown around the petals. Not a good look at all. I bought two separate bouquets and the plant had bugs in them and it had an odor.

Our youngest sister really loved her bouquet. She showed it off to all her Facebook (Posted a picture of it on her timeline) and offline friends. She told everyone how surprised It is beautiful and pleased she was with it.

My friend who has had more than her share of sicknesses this year couldn't stop raving about the beautiful presentation. She said the fruit was the best she's tasted in a long time and it made her day. Four of us sent this to her and she was so appreciative.

First flowers delivered died within 24 hours after being shipped on a Wednesday and delivered on a Friday with no water. Second flowers after an email were delivered to replace and looked stunning. Really beautiful. Thank you for fixing the issue!

I was quite disappointed with the flowers that were sent to my sister in law. Look nothing like the pictures of the Pink Birthday bouquet. Yes I was given an additional discount but will not be using this flower store again.

I ordered the Fall Fantasia - the most expensive version and what was delivered was not that. Very embarrassing since this was sent to a colleague who was retiring. So disappointing! I feel a cheaper version of what I ordered was delivered. If they could not deliver what I ordered I should have been informed. Will hesitate before ordering again.

I've used this company many times and love the arrangements and fresh flowers. They always fresh flowers and greenery. I also love the additional items that they offer for you to add to your order such as teddy bears, etc. I will continue to be a repeat customer.

Fromyouflowers has a magnificent selection of beautiful bouquets and gifts that will make any recipient's day. Best of all, they offer fast, responsive service that makes any sender's day. My order was handled professionally and in a timely manner and I couldn't have been happier. The bouquet was absolutely beautiful, too!

The roses were delivered a day later than I expected. They were beautiful, however, and exactly what I was hoping for my friend, Rose. My friend is elderly, had just returned home from a quadruple bypass, and was beyond thrilled.

Always arrives on time and in beautiful condition. There have been occasions when the bouquet I chose is not available, but they always put together an arrangement as close as possible. I appreciate that, and whomever I send them to are pleased.

Flowers were never delivered. Paid extra for weekend delivery. Very disappointing. Dealt with Amex as no one could help me when I contacted your office. Only compensation was credit on another order. Not interested in any response going further. Please unsubscribe me from any future mailings.

I ordered the cancer one for a friend of mine that is battling Breast cancer. She absolutely loved it and sent me pictures and I was so relieved and happy with this order. I am sure I will definitely order from you again, and I would also recommend this place

While the florist sent the completely wrong flowers to a funeral, the company did issue a full refund. I can’t do anything about the wrong flowers being delivered, but the company did finally do the right thing by issuing a refund.

My mom loved the flowers. Delivered on time and brought a smile to her face! They were fresh and beautiful as pictured. The card was just as I stated as well! I will order again for any occasion. Thank you for helping me from miles away.

The recipients of the orders absolutely loved their gifts! They especially liked that they received a balloon with their bouquet of flowers. I liked that we had the option of sending a balloon and/or candy with the order. We were very happy with this service! This service was recommended by a friend and I would recommend this service to family members, co-workers and friends!

I do not believe a box of chocolates was delivered with the flowers, thought that's what I ordered. Otherwise, flowers were fine. They weren't as colorful as I expected, but the person I sent them to seemed to appreciate the gesture nonetheless.

I was looking for a local florist in Engelwood NJ and the website directed me to fromyouflowers. I am ordering for a funeral with three days notice in October 2022. The day of the funeral I did not notice our flowers. I asked about it and was told the funeral home did not receive anything! A few days later I called to ask about the delivery and kept getting recordings. I finally received an emailed three days later with an apology. So unless I called them, they would have never emailed me, and took my money. I called again from a different phone and a person picks up. I asked for a refund. She instead offers to send flowers and Would have to ask special permission for a refund. They gave a refund. This was a funeral with multiple people grieving. This can’t be refunded. Terrible service.

Thank you for the refund.

I ordered flowers for my sister's birthday. She called me to thank me so I knew it was delivered. I also got an email saying that it was delivered.

One time, the flowers died and new ones were sent. Also, I wanted to express my disappointment with the flowers. We paid for the larger arrangement and thank goodness we asked the recipient to take a photo because it looked just like the first option. Other than that, I've been a very satisfied customer for many years. They offer great variety and I would definitely recommend them still as this is a one-off thing. They don't always know what the vendors they reach out to are gonna provide. I'm gonna call them and hope they'll offer me a credit.

I ordered once from this company and the flowers were underwhelming but on time. I figured I would try them again for a friend who had surgery. I ordered on a Monday for same day. I was told they would be delivered that day. Later in the day I received a small refund and an apology saying they could not deliver but would the next day. I wasn’t happy. Well day two came alone and I get another sorry message saying they would now be delivered the next day. I was offered an upgrade and a small refund again, but I just wanted the flowers to get where they were supposed to go. By the time they told me on day two that they wouldn’t be delivered until day 3, it was too late in the day to order elsewhere. I will not be using this company again.

I have been a faithful customer of this company for many years - No more! I ordered a "Sunny Pumpkin" arrangement for a loved one who just had major surgery. The arrangement, as pictured, consisted of sunflowers, orange roses and hypericum. I even had the associate confirm with the florist, while I was on the phone placing the order, that the flowers would be delivered as pictured - Despite confirming, the florist lied. The arrangement delivered had 1 sunflower, cheap daisy mums and LOTS of filler greens - Not remotely like what was pictured. I called to complain and managed to have them deliver another arrangement as pictured. That arrangement arrived 4 days later and still wasn't right - The majority of the flowers were magenta carnations - Yuck! Don't waste your time - If you want your loved one to receive flowers as pictured online, this company is not for you! Customer service is no longer in their vocabulary.