Angi Reviews

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Edited by: Jon Bortin

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

Angi Reviews

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    How do I know I can trust these reviews about Angi?
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    Page 8 Reviews 1035 - 1235
    Verified purchase
    Staff

    Reviewed April 21, 2023

    Freddy and his crew were thorough, knowledgeable and professional. Freddy even alerted us to and showed us where one of our trees was compromised and could come down in a storm. This was our first experience and we will use them again and highly recommend.

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    Punctuality & SpeedStaffTimeliness

    Reviewed April 21, 2023

    Quick, professional, on time, clean. Would recommend again. A pre inspection was done. Measurements were taken and a strategy done and presented to me before work began. On the day the work began I was given my choice of grout color and they got it the same day.

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    Verified purchase
    Staff

    Reviewed April 20, 2023

    Did an amazing job no doubt. They took care of some trees and cut my lawn really nicely. Planted some flowers for me and added mulch. Cut some limbs that were dead and trimmed my bushes. I was totally satisfied with the results.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 20, 2023

    Professional, courteous and efficient staff. Inquired about removing a number of big, heavy pieces of furniture along with taking apart a ping pong table. After the scope of work was explained, a quote was provided and the job was scheduled for two days later. A list of the items to be removed was sent to the owner as we were not present at the time of pick up. Great experience.

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    Verified purchase
    Staff

    Reviewed April 19, 2023

    He did an excellent job. We were very impressed. Professional and on time. ⭐️⭐️⭐️⭐️ Thank you for sending him to us. He was expeditious and complied with all of our requests above and beyond. We would definitely ask for him again. He actually asked us if we needed more help. I hope you add him to the head of the line..

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    Customer ServiceCoverageTechSales & MarketingRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed April 19, 2023

    Angi Leads, a Subsidiary of Home Advisors, is a fraud. They have been calling my company for about a year to get us to enroll. We finally agreed to use their services because the sales representative, Kenneth **, assured us that there were at least 20-30 un-answered commercial leads in my area and that we will benefit from these leads almost immediately. Our service area covers the following Texas cities; Forney, Heartland, Terrell, Crandall, Heath, Rockwall, Fate, and Rowlett. However, after 13 days of using Angie’s leads, we have only received 3 leads, none which were commercial leads, all have been residential leads, which is a market we are not currently interested in and something we did not sign up for.

    After calling Angi’s support to request a refund, due to their inaccurate and misleading sales strategy, they denied refunding the $300 we paid in order to sign up for their services. Again, the services they say they provide are not accurate, the leads they send are not quality leads, and there are no 20-30 un-answered commercial leads in my area which they repeatedly said there was. The only resolution I seek is a full refund. If Angi’s insist in not refunding our $300. I will seek out other contractors that have been mislead and initiate a class action lawsuit for false advertisement, misleading and un-ethical business practices. Thank you.

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    Customer Service

    Reviewed April 19, 2023

    I requested info about plumbing and after I provided my email and phone, I was inundated with calls and emails that has nothing to do with what I needed, or even in the area where I live. I cannot recommend Angi anymore. A waste of my time.

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    Verified purchase
    PriceStaff

    Reviewed April 18, 2023

    4Ever Remodeling is the most professional remodeling company that I've ever worked with. This was evident before hiring them, especially as compared to other companies. Although remodeling a master bath is pricey, I feel they were competitive and worth it. They were available for questions and very detailed with making sure things were moving along. Our bathroom was finished in a timely manner & turned out BEAUTIFUL! I would use them again.

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    TechPunctuality & SpeedStaffHonesty & Transparency

    Reviewed April 17, 2023

    Each and every time, I leave a bad review on a company. They seem not to post it. But if you leave a good review of a company, it's quickly posted no problem. This tells me, that if you write an honest true review of a bad experience with some Company out there. That I guess to save face, that they won't post it, just to be kind. To whomever decides to use their service for reputation aspect to whatever company You use. By using their service to find any reputable company for services.

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    Verified purchase
    TechStaff

    Reviewed April 17, 2023

    A 2 ft drywall flood cut was performed throughout the basement. This included a large family room, two bedrooms, a bathroom and a utility room. All the new drywall was taped and textured then painted. The texture match perfectly and so did the paint color. The contractor was extremely professional, and communicated very well! As a side note, I trusted Julian to be home alone on several occasions. He even locked up my house and set the alarm while I was gone.

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    Customer ServiceStaffTimelinessHonesty & Transparency

    Reviewed April 17, 2023

    We called Angi looking for an electrician to help us with major problems in our home. The gentleman that they sent to us called us the day before he was due to come over. He explained to us that he was totally unqualified to do the job that we hired him for. He showed up the next day anyway. A 140 mile round trip from where he lived. We talked with him for a while and he said that there was no way that he could do the job that we needed. A very honest and humble guy!! We gave him a bunch of cash and he went on his way. He told us that the company hires completely unqualified people and sends them out to jobs that they cannot do. We were so very impressed with his integrity and honesty. I wonder how many of of Angi workers are like him? We'll never ever use that company again!!!

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    Verified purchase
    Staff

    Reviewed April 15, 2023

    Everything was done satisfactorily very good. No complaints. I would greatly tell others about your services and especially about the great job the handy man did. He arrived on time and did a very very great job. Would surely recommend him to others. Again I said no complaints.

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    Verified purchase
    Staff

    Reviewed April 15, 2023

    Antonio was very professional. Was on time to perform the service. He did an excellent job power washing the exterior of the house. He went above the required job. Extremely neat and careful of plants and bushes. We would definitely hire him for other projects.

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    Verified purchase
    Customer Service

    Reviewed April 12, 2023

    I love the concept of Angi, and keep coming back hoping it'll get better. But it doesn't. I try to leave reviews and it says "Try again in a few minutes". I get responses from people who do have the capability to do what I requested. And the hire now doesn't allow any flexibility. Great concept... just doesn't work the way I think you think it does.

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    Tech

    Reviewed April 11, 2023

    Search the site for a gutter cleaner. One was sent. He blew the dirt on my property. The second one came out to the same. I had to pay a third person to clean up the mess from Angi.com. Never would recommend this company.

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    TechPunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed April 11, 2023

    We had our pool closed by a contractor who did not know how to winterize our pool. We only discovered this months later when we went to open and pumps and pipes were broken. Angi will only refund up two 30 days! How would we know it wasn’t winterized properly within 30 days! Don’t waste your money with Angi!!

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    Verified purchase
    Staff

    Reviewed April 10, 2023

    Carpet cleaning, furniture cleaning and ceramic tile. Great professional job was done by a very efficient technician Travis. Matthew owner of company came by and gave us a bid. Overall service was great and would definitely recommend this company again.

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    Verified purchase
    Staff

    Reviewed April 10, 2023

    I reached out to find a home inspector for my new home to conduct a Home Inspection on my walk thru on Saturday April 8, 2023 and got three referrals from Angi to contact and the out outcome was good and I have secured a Home Inspection with Jonathan ** through J. Harrison Home Inspection and he did an excellent job.

    Regards,

    Arlene

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    Verified purchase
    Staff

    Reviewed April 10, 2023

    I had the services of an excellent handyman for 15 years and he quit to start his own construction business. I had looked on-line and inquired of many people for names/contacts of a handyman without any luck. Out of desperation I went to Angi. Even though the person I found is 45 minutes from me, at least I found one willing to do work for me. I also trusted his services because he was on Angi (because I've always heard good things about Angi - formerly Angie's List).

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    Customer ServiceTechSales & MarketingRates

    Reviewed April 9, 2023

    Decided to try Angie after several bad experiences before. Entered my zip code and had four responses I never heard of and couldn’t find on the internet. Finally found one that was 50 miles away. Of course haven’t heard from them, but I certainly am getting a lot of Angie spam in my email. When I’ve used Angie in the past, I’ve had contractors I know to be questionable sent to me as highly rated. Angie is a waste of time and doesn’t have responsible contractors. Back to my internet search.

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    Verified purchase
    Staff

    Reviewed April 9, 2023

    I am very satisfied with their moving service, nice service and friendly. On time. I am very happy with whole process. Thank you much for your recommendation. I will use them again if I have chance. I will recommend them to my friend without hesitation. Thank you very much.

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    Verified purchase
    Staff

    Reviewed April 8, 2023

    Did excellent work and was professional and efficient. Did exactly what they said and met their deadline and cleaned up any messes that were incurred when making installation. They were neatly dressed and extremely respectful and used reliable equipment and transportation. They were greatly appreciated and trustworthy.

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    Customer ServicePunctuality & Speed

    Reviewed April 7, 2023

    I bought a bed off Wayfair. They work with Angi for install. I paid in advance and they sent me a scheduled appointment. The day of the appointment they texted me 3 hrs prior and stated no one picked up the job so it was rescheduled.. I spent over an hour trying to get through to Angi and all I got were foreigners who barely spoke English giving me attitude. Never again will I use Angi.. I wasted a day off work and got treated poorly.. They shouldn’t schedule appointments if they don't have someone to do the work. Don’t Trust them!

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    Verified purchase

    Reviewed April 7, 2023

    Looking for someone to install insulation in a very hot attic. My house was very hard to heat with the attic was the way it was. It is very much better after the insulation was installed. I am very happy now & am glad that this company was on Angi.

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    Verified purchase
    Punctuality & Speed

    Reviewed April 7, 2023

    Derrick showed up on time, worked very quickly, and completed the whole job in just four days. Everything went smooth!! I love my floors, it really changed the look of my living room and kitchen. I would recommend him to anyone that wants a superb job done!

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    Verified purchase
    Punctuality & SpeedStaffFollow-Through

    Reviewed April 6, 2023

    Great job done by these guys. Very professional. Couldn’t even tell they had been there. Except the 3 storm damaged trees were gone. These trees were huge trees. 100-300 ft tall. One was leaning on my carport. They worked quickly and efficiently. Job was completed exactly as promised. They really helped me out. Will definitely hire them again. Randy's Tree Service. Finleyville Pennsylvania.

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    Verified purchase
    Staff

    Reviewed April 6, 2023

    They came and worked and cleaned up after themselves. They worked through and never stopped. I was amazed at their thoroughness. My rock beds look so good and all my potted plants as well. They did a great job cleaning around my trees and shrubs.

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    Verified purchase
    Tech

    Reviewed April 5, 2023

    Removed old post and replaced with new one. Concreted in the new post. Repaired mailbox arm. Hauled away old product. Work completed on day promised. Contractor was very polite and respectful. I would recommend him and would hire him again if I needed other work done.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 5, 2023

    These guys were very professional, punctual, very knowledgeable on the work they were doing and explained to me in detail what they had to do. Highly recommendable and well pass their name around. Thanks guys and I look forWard to seeing you in the future.

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    Punctuality & Speed

    Reviewed April 3, 2023

    Courtney was great! Came on time, fast, efficient. He was very educated in his field! He left me feeling great about the whole experience. Can you say raise and praise needed!? He's got my vote! Management please get more like him!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 3, 2023

    Their service was awesome. Excellent Service. I am really happy for this service. Our business model is set up to support this mission. Communication was simple, and all of our queries were promptly answered. I am delighted to say that the warranty provided by the company is second to none, so we are able to make a significant investment in our house without worrying about it. Everything was great. Thanks Angi.

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    Customer ServicePunctuality & Speed

    Reviewed April 3, 2023

    Don't use Angi.com! I scheduled an AC duct cleaning. The appointment was for 8AM today, Monday. I received a text at 6:30 from the person that was scheduled at 8. She asked if she could come at 9 to clean the dryer event. She had to take her kids to school. WHAT??? I replied, no! This is for air conditioning duct cleaning. Not dryer vent cleaning! Canceled service!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 2, 2023

    Will go for all my work. Thank you for your help. Turned out exactly how I wanted. I will give you a call in a couple of months. Very professional, was able to work with my schedule and work around my kids being home, he was okay with me not locking up my dogs!

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    Verified purchase

    Reviewed April 2, 2023

    I am positively surprised by the entire services offered and provided by Angie’s. They were extremely effective and beautifully easy and convenient. Thank you for everything now I can continue moving forward with my home remodel and I will be back!

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    Customer ServiceContract & TermsSales & MarketingPriceBilling

    Reviewed April 1, 2023

    I started buying leads last year. All my reviews are 5 stars. Then one of the customers ran out of money and didn't make the last payment. Instead making arrangements, she called Angie's, told them she had to repaint. They believed her and canceled my ads. Then they tried to charge me for the rest of the year. For the last 3 months, hardly any leads have been coming in and many of the ones that did come were bogus numbers. Terrible company.

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    Verified purchase
    Staff

    Reviewed April 1, 2023

    Thank you guys for providing a great company for work I needed done! They did an amazing job and you guys provided a source for a smooth process to get services that I needed. I’ll definitely use you guys in the future.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed March 31, 2023

    I enjoyed utilizing Angie’s List as it was not a situation where I got 4000 calls like a car dealership or any pushiness from any vendors. I also appreciated that the vendor I did choose was so awesome they reminded me there are still people who care about the services they do and I’m utterly grateful for that..

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    TechSales & MarketingRefunds & Payouts

    Reviewed March 31, 2023

    I hired a painting contractor that reached out to me from Angi’s site who ended up scamming me. He cashed my check for $500, his name is Alvaro ** from VB Painting Palm Beach, never showed up to paint my cabinets and never gave me my money back. I don't think Angi screens their contractors and they should have given me the $500 back and gotten it from him. All they did was say sorry and suspend his account. I will never use their site again and tell everyone I know about my experience so they won't either.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 30, 2023

    He asked for our patio to be extended out. We had our request answered quickly and accurately. Within one day we had an estimate and ETA for the prep work. The job exceeded our expectations for the price awkward location. Alberto was excellent with how he handled the entire job. And I can't wait to hire him again when the next job comes around.

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    Verified purchase
    PriceStaff

    Reviewed March 30, 2023

    They can with best equipment, great people and tackle a large job with preference and kindness. They were very professional and timely manner and needs were met. Beyond anything I could have imagine and the cost was very affordable and they took such good care with me and my needs. These guys are angels....God bless the company and all associates. Love, Janet **

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    Verified purchase
    PriceStaffRates

    Reviewed March 30, 2023

    Service requested on Angi was matched and provided by the right company at the right price. I anticipated more than 3 proposals to select from, but I understand my immediate need may have been a deterrent. I will definitely use Angi as other project around the house develop.

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    Verified purchase

    Reviewed March 29, 2023

    Everything was spot on and had no issues to speak of. The rest of the service was great as well. Angi leads is my go-to when checking out a new company or service to determine if they are a legit company or not.

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    Verified purchase
    PriceStaffRates

    Reviewed March 28, 2023

    Angi's helped me to find Reyes Moving industries. They did a fantastic job at a great price! I would definitely use them again for building my TV stand. And I would definitely search Angi's to find other help I might need.

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    Verified purchase
    Staff

    Reviewed March 26, 2023

    Like the new website. The old one was clunky and hard to find what I was looking for. Thanks for doing this and keep up the great work helping everyone find exactly what they are looking for to help get repair or find services.

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    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed March 26, 2023

    Punctual and informative. Kept us updated as the job proceeded. Professional and friendly. He was on time and when the job was done the under skirting was more secure than it was when it was first put in. I would recommend Jeff to others.

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    Verified purchase
    TechPrice

    Reviewed March 24, 2023

    It would be nice if Angi had a feature to keep notes about your job. I'd like a database with three columns where I can write Line Item, Notes, and Cost. I could select my project, then write the notes under each vendor/bidder. When viewing my project I would see each bidder and the total cost generated from the sum of the Cost column.

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    Verified purchase
    Staff

    Reviewed March 23, 2023

    Tekton Builders (Joe **) did a exceptional job with my home remodel. Would highly recommend him again. He kept us informed of the process and progress along the way. Everyone was professional and kind. Will use him for and other remodel needs.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 23, 2023

    Overall, it was excellent with magnificent cleaning and dusting very potential and always will use them for all my cleaning needs. The lady had a phone call and she said sorry and very potential about it and she had took the call outside

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 23, 2023

    Finding the perfect housekeeper was easy, accurate, and affordable. The option of companies, services, and prices were excellent. I was able to find exactly what I needed very quickly. I am very pleased with the company. I found their work is excellent. Thank you, Angi!

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    Verified purchase
    Staff

    Reviewed March 21, 2023

    I strongly endorse the utilization of Angie's List owing to its exceptional value proposition. Its services are unparalleled and can provide valuable assistance in making well-informed decisions, particularly for construction projects. The platform's extensive network of professionals can assist you in finding the right expert for your specific needs. I urge you to take advantage of this resource and leverage the vast range of options at your disposal.

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    Verified purchase
    Staff

    Reviewed March 21, 2023

    They remodeled my whole house, changing the drywall, painting, remodeling the kitchen, and bathrooms. They did an excellent job and exceeded my expectations. Yasmin is I don’t the headache a lot. They helped me choose the perfect color for my home. I am love my new home.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 20, 2023

    I Got two estimates from 2 separate companies. One wanted to upgrade the work to include a new roof even though it was not needed. I ended up with Armor Company. They quoted a price for the job I listed and did not try to upsell me. Very professional, punctual, and good knowledge of the job needing done. Did a great job and I will use them again.

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    Verified purchase
    Staff

    Reviewed March 19, 2023

    Great experience finding excellent resources for remodeling in home and bathroom. Frederick James Construction really helped me, and I am certain I will continue to use him and Angi for future projects. The reviews are helpful, and the wide range of services are a great incentive to get more work done on the house.

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    Verified purchase
    PriceStaffTransparency

    Reviewed March 19, 2023

    The entire process was seamless, starting with the initial consultation where they took the time to understand my vision and make recommendations based on their expertise. They provided a detailed quote that was easy to understand and transparent, with no hidden costs or surprises. Would highly recommend.

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    Verified purchase
    Staff

    Reviewed March 19, 2023

    Needed cleaning after moving out of a condo unit. Found Lara's Sparkling Maids, which were great. They communicated with me all week, made the process easy for a first-time cleaning service buyer, and did a fantastic job overall. Eager to use Angi's for other services as well.

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    Verified purchase
    TechSales & MarketingStaffRates

    Reviewed March 18, 2023

    Beware..I was using them as a service pro with a 4.9 star level and they only sent me scams..When I asked to be credited or for something to be done, "Sorry can't help you. It's just the way it is but..You still have to pay the rest of your contract.." It does not matter that we have sent you anything but scams for the last 8 months...You still have to pay....It does not matter how many customers tell you that you aren't on the Angi's list of pros until the 5th page...No matter how good your ratings are..You still have to pay....They are money..Money..Money and no results....Do not use them...They are not what they used to be and don't care about anything but money....FYI there are several other review sites that show all the different ways ANGI is scamming money out of the customers...It has no longer become about the actual customers/pros...but just money...like Sitejabber and Reviewopedia

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    Verified purchase

    Reviewed March 18, 2023

    Asked questions. Wanted to make sure to know exactly what I needed. Suggested a few companies to meet my needs. Continued to check with me to see if I had found someone and if so, how it all worked out and if I was satisfied.

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    PriceRefunds & PayoutsStaff

    Reviewed March 18, 2023

    I am an officer manager of a Florida home inspection company. We opted to try Angi to help promote the business. In Florida, we have Wind Mitigation and 4 Point home inspections. They can run between $75-$125.00 an inspection. Angi's representative, that sold him on the idea to list, told the owner that it is $300 for the annual membership and the charge per lead would between $16.00-$28.00. However, this has not been the case. They have taken 35% to over 50% of these inspections with their individual lead charges (regardless of if it goes through or just a quote, even in some instances where they needed a completely different type of inspector, i.e. from the city- they would not refund him the over $50.00 lead fee) in addition, the distance driven.

    I am reaching out to the BBB as I would really like to know how they would feel with someone taking 35% to over 50% of their paycheck! Not to mention the cost of gas, sometimes having to travel 45 minutes or more. This is unacceptable. The owner even reached out to discuss this with Angi's and was dismissed. Again, absolutely unacceptable.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 17, 2023

    Replaced wood fence with vinyl fence. Very professional. Job was completed very quickly removed old fence and would recommend their service to anyone that is looking to replace or get a fence. Quick response and quickly installed. I had called other companies and they either never called or never showed.

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed March 17, 2023

    I posted a job (concrete foundation for detached garage) with Angi, sent a small deposit (believe it was $25), received a list of several contractors, none of whom contacted me nor responded to my emails. An Angie representative contacted me, after which I received one call, made an appointment, and nobody showed up. I was unable to find out how to receive a refund. Total waste of time and money.

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    Verified purchase

    Reviewed March 16, 2023

    I was happy with the move. A lot of things that got moved had been in my family for generations, so I am grateful everything went smoothly. I would certainly recommend this company to my friends and family. Thanks guys.

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    Verified purchase

    Reviewed March 15, 2023

    Liberty Services was a great service, number one on my book. They were very respectful and clean. The system works perfectly. I would recommend them to anyone. We bought their service plan and will be glad to see them next year.

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    Verified purchase
    Staff

    Reviewed March 14, 2023

    There are some jobs that can be hard to find someone to do in Gainesville Florida. Angi has come through for me several times. I appreciate Angi’s help. Today I had a beautiful small but complex tile job done. Last year Angi found me a super good drywall expert.

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    Verified purchase
    Staff

    Reviewed March 14, 2023

    Had a fantastic experience using Pro Exteriors NE. Mike was responsive, on time, and reliable. Pro Exteriors NE had our roof installed over the course of 3 days and did a spectacular job. Thanks, guys. They are a thorough, by the book organization. I had a specific deadline for the project and they met that deadline. I am very pleased with the project completed and would use them again.

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    Verified purchase

    Reviewed March 13, 2023

    The life of Gardner do Great work and I would recommend to anyone that needs work done. All you need to do is just ask and consider it is done. From edging, pulling weeds and removing dead leaves, Plants and trimming this is what do. To please their customers and they do great all the time.

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    Verified purchase
    TechStaff

    Reviewed March 11, 2023

    Aaron’s tree service was wonderful to work with. Angie’s list made it super easy to find a great company to do the job. I will go through Angie’s list again for any other jobs I need done. All the people were really professional that came out to give me bids and I feel confident in the people Angie’s list recommends.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed March 10, 2023

    Reliable, fast, clean, very responsible, A+. Plus came on time, finish all the work. The price was perfect. I will recommend it very much. Couple of my friends already use the service and they are grateful for the service he provides.

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    TechPriceRefunds & PayoutsRates

    Reviewed March 10, 2023

    We thought that the service man who was to work on our plumbing issues was a "plumber". He was an "electrician" who was sent to us as a "plumber". After four hours, It was apparent that the man did not know what was required to finish the job. I fired him for incompetence. I hired a real "plumber" who corrected my plumbing issues in less than two hours and at a cost less than Angi's stated price. I asked for and received a full refund from Angi. Service man did not know plumbing.

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    Reviewed March 9, 2023

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    I gave Angie's List a 1 because they scammed me. Point blank, they scammed me. They didn't do the service that they said they were going to do. And they have people inside of the service texting people to talk against the company. So definitely, I didn't wanna be part of a company that scammed people. I was planning to pay and get that one job done, and get out, and that's what I did.
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    Punctuality & SpeedRefunds & Payouts

    Reviewed March 9, 2023

    I set up a cleaning service with Angie. The first person scheduled (Jose) did not show up. My second appointment failed to show! I cancelled my membership, and Angie only refunded a portion of my deposit. Not only are they not dependable, they cheated me out of money!

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    Customer Service

    Reviewed March 8, 2023

    Hauling service was provided as expected. Tyler called to notify us he was in the neighborhood before he arrived. He removed the refrigerator courteously and efficiently and left his business card for future service. I will consider Angi for future needs.

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    PriceStaffRates

    Reviewed March 8, 2023

    Redid my deck and it looks great and railing and steps in back. Front was steps and railing. Great pricing and service. I will most definitely use them again. They also clean up and take care of everything. And they let you know what steps they are doing and keep you informed.

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    Follow-Through

    Reviewed March 7, 2023

    Sprinkler lines were leaking. Jose gave an estimate for the work that needed done. Leaking lines were repaired, area cleaned and tested. Work was completed as promised and appears to be in good working condition. I am pleased with the work done.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed March 6, 2023

    Angi called me twice today March 6th 2023 to argue with a business owner on why I wouldn't sign a contract. They were talking to me if I had signed contracts for my cell service and even asked me If I signed a contract to buy my car and I told them, "It's none of you business." They want me to sign a contract so bad they pissed me off for the last and final time. The sales team are rude and disrespectful and they should be fired for being so rude. I will never sign any contract with these unprofessional people and company.

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    Staff

    Reviewed March 6, 2023

    Matt Sapp Home Inspections did a great job and I'd recommend him to anyone wanting someone with expert knowledge in electrical. From the pool light to the cabana lights and conduits being properly installed were exceptional. I was very impressed with his professionalism.

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    Staff

    Reviewed March 6, 2023

    I was given a choice of two garage door repair technicians. I discussed the problem with both of them. I went with the technician who was more responsive. He proved to have great diagnosis skills. He was able to solve the problem in the same visit.

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    Staff

    Reviewed March 5, 2023

    Great experience with the pest control company provided (Private Exterminators inc.) Looking forward to continue working with you on any additional needs. I will recommend ANGI's List to all my family and friends for their outstanding service they provide.

    Thank you,

    Gloria

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    Customer ServiceContract & TermsSales & MarketingPrice

    Reviewed March 4, 2023

    Pros: STAY AWAY!!! You will receive leads from Bot Accounts. Not real customers. Maybe %10 of the leads are actual clients. The rest are just BOTS… I became a member, filled my account with all the information and pictures, photos. Set it up perfectly. And I received 25 leads in 10 days. I called them in the first 5 minutes, texted and emailed if no answer. Out of 25 leads, 18 of them never answered my calls. Never got back to my texts. Never replied to my emails. And the names, emails are weird names/numbers. The other 7 leads that answered my calls were speaking like they were totally unaware of why I called them…. Except two of them they were totally unaware of the situation and asking me why I was calling them. And other 2 were totally looking for irrelevant service. But I am charged for all these leads which cost me over $ 1,500.00

    Now, I am still being charged by Angi although I cancelled my membership. I’m still being charged for the leads although I’m not a member and not receiving leads. Proof of SCAM at its best… GO MAKE YOUR OWN SEARCH ONLINE. THERE ARE COUNTLESS OF LAWSUITS AGAINST THEM. COUNTLESS CLASS ACTION LAWSUITS AGAINST THEM. The company is changing the title, logo every now and then in order to be able to survive… Clients: Go find a pro from somewhere else. Trust my word!

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    Tech

    Reviewed March 3, 2023

    We contracted through Angi's to have the cement around our pool fixed in 2022. The contractor they hired threw cement over the fence and their trash in our bushes. Now the cement is cracking and needs repair.

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    PriceStaffRates

    Reviewed March 3, 2023

    Received three recommended companies and interviewed all of them. They all seemed good - one was too expensive and could not do the job for at least four weeks. The other two were closer in price so I chose the one that had the better price and seemed more professional. It worked out great.

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    TechEase of Use

    Reviewed March 3, 2023

    The site was easy to navigate. My contractor sent me a link asking for a review, which I was happy to do. The link took me directly to the site where I filled out a simple form and had an opportunity to praise the work that had been done on my home as well as the individuals involved.

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    Customer ServiceStaff

    Reviewed March 3, 2023

    Great response, great work, highly recommended, Blero did a great job, showed in time and finished the work in time, very professional and knowledgeable, I have looked for a long time to hire the right person and got lucky as the work was done well and also with extra suggestions on several other things that needed attention. Blero did take care of some extra time to do it properly. Again I m very happy to find him at Angie’s List.

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    Customer ServiceStaff

    Reviewed March 2, 2023

    Great customer service! I was very pleased with the level of professionalism and loved the outcome! Will totally recommend and will get the service again. Thank you Rodolfo for all the help and guidance! I loved the work and will let my close friends and family know.

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    Customer Service

    Reviewed March 1, 2023

    Juice Electric gave me a good and fair bid, done quality work, finished on time, cleaned up after themselves and had great customer service! They communicated with us along the project to assure we didn't have any questions. My community also referred Juice Electric in our community forum. They always have had positive reviews.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRatesSales Tactics

    Reviewed March 1, 2023

    WORST COMPANY WITH WHOM I HAVE EVER CONTACTED! I requested some information a week ago and was considering advertising with them. After a very pleasant call with a woman, I told her that I needed a week to think about it. Since then, I was contacted at least 4-5 times and harassed about signing up. I told each rep that I needed time, and they tried to pressure me into signing immediately. On March 1, 2023, I was called at 7:53am by Mike from Angie with another high pressured sales call. I said it was too early to be called and Mike said in a very sarcastic voice, "Well, what time to you start business? Why aren't you up now?"

    I ended the call. Mike called back at 10:30 am and began insulting me about not being up early to take his call. I informed him that I was not interested in using Angie's service and he again insulted me. I had to end the conversation and block his number. This company uses a high pressured sales tactics and insults its customers. I have seen many reviews that say the same thing. STAY AWAY FROM THIS COMPANY!!!

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    Staff

    Reviewed March 1, 2023

    Excellent company to work with. I will be hiring Peak Exteriors LLC again for my home in the future. My son has also had a great experience with Mr. ** and will be getting a job completed in the near future.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 28, 2023

    I used Angi to find a pro to help me with my bathroom work I needed done. I got multiple quotes and estimates quickly. My job got done right and on-time. I was very happy with how easy the site was to use. I will be using Angi again to find someone to remodel my 2nd floor bathroom.

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    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Feb. 28, 2023

    She was very reliable and the price was reasonable. They provided all the cleaning supplies. Also wore face mask, very friendly personalities. They did a deep clean, washed walls, bathroom, kitchen and even reached for cobwebs. Fast responsive to my call and did a same day service.

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    Customer ServiceSales & MarketingOnline & App

    Reviewed Feb. 27, 2023

    I tried using Angi to get an estimate on black topping my driveway. All I got were scammers trying to get info with ridiculously low bids. Not one actual company contacted me. In addition, since I had to provide my email address, I have been absolutely inundated with spam emails ever since I created an account on Angi. I will never use this company again as they obviously immediately sell any info provided on their website. In my opinion Angi, formerly Angie's List, is a total sham. Do not use this company and definitely do not put ANY info on their site.

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    Online & AppStaffEase of Use

    Reviewed Feb. 26, 2023

    Your website is extremely difficult to use. I just wanted to give a review; there is no button or tab to do so, or to go to the company that I used. If my repairman hadn't provided me with the link, I probably would have skipped it, which would have been a shame because he did an excellent job.

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    TechRefunds & Payouts

    Reviewed Feb. 25, 2023

    John and his crew were the best. They went above and beyond the work we expected and refunded money when some of the planned work was deemed unnecessary. We will definitely keep them on our contractor contact list. We highly recommend them.

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    Tech

    Reviewed Feb. 24, 2023

    I have used Angi (Angie's List) for several years for Home Improvements/Renovations/Appliance Repair. I have only ys. Had great results with contractors. From patio and sidewalk cement work, most recently roofing with HGE, oven and dryer repairs. In this day and age with disappearing contractors, Angi has always come through and is Highly Recommended for vetting contractors!

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    Staff

    Reviewed Feb. 24, 2023

    This service provided me with a qualified top notch AAA plus Handyman and security of knowing I was letting someone into my house I didn’t have to worry about. He was a very experienced and knowledgeable, professional, polite and courteous individual whom I will use time and time again and refer to many others along with Angi services.

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    Staff

    Reviewed Feb. 23, 2023

    The men came right on time. They cleaned exactly what was needed. I did not have to explain anything to them either. I would definitely recommend them to my family, to my friends, to my coworkers, and anyone else that would need this kind of service.

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    TechStaffEase of Use

    Reviewed Feb. 23, 2023

    Very responsive and to the point. Easy to use and quite informative. Would definitely use again. They take the leg work and narrow down decision making process for you. I love the fact that the contractors have been screened and certain requirements must be met to be recommended to customers.

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    CoverageStaff

    Reviewed Feb. 23, 2023

    Joe did a very thorough hail damage roof inspection, including photos & videos. He was professional, personable & knowledgeable. I won’t be replacing my roof at this time, but if I have a need in the future, I will definitely use Joe ** without any hesitation.

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2023

    Excellent cleaning service. Prompt, efficient and does an excellent job deep cleaning my house. It is a mother and daughter team that bring their own all natural cleaning supplies. They made my shower and sinks sparkling clean. My wood floors look fantastic, and my kitchen counters are Shiny. I would highly recommend to anyone.

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    Customer ServiceStaffTimeliness

    Reviewed Feb. 21, 2023

    There was immediate responses from listed agents. Was able to have an estimate, in person, within 1-hour. The job was completed the next day. The craftsman was personable, professional and kept me apprised of progress throughout the job. Very satisfied with the referral from Angi.

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    Punctuality & Speed

    Reviewed Feb. 21, 2023

    My experience with Angi was great, I got to know initially through a friend until now I made use of their service, it was fast and accurate and their services are quality. I got my roof replace and even tips to avoid further damage.

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    PriceRates

    Reviewed Feb. 21, 2023

    Shutters were sun bleached and required painting. Prime and two coats of finish color applied. Perfect color match. Removed and reinstalled shutters on time at competitive price. I will have him back to additional painting in the spring. Next painting project requires warmer weather.

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    TechPricePunctuality & SpeedStaffFollow-Through

    Reviewed Feb. 20, 2023

    Downspout gutter repair done promptly as promised. A very excellent job and trustworthy service provider. Friendly, qualified, trustworthy, fair, timely and I will definitely recommend him for handy man projects in the future. Thanks for providing this dependable service at a reasonable cost.

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    PriceStaffRates

    Reviewed Feb. 20, 2023

    Home inspection the company was very professional and the price was reasonable..Good good good good work. I was pleased with the inspection. Great job with the inspection service…The work was done and the inspector was very knowledgeable about all the issues that was going on with the inspection report..

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 20, 2023

    Day & Night Electrical Tech. Svc provided excellent, courteous and professional service. I would recommend the company to anyone. This is a trustworthy company. The response is prompt and the prices are fair. You will not be disappointed with quality of work that is provided.

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    TechSales & MarketingStaff

    Reviewed Feb. 18, 2023

    I had to have my front porch painted and remodeled and they did an excellent job with staying on time and on budget. The remodeling included painting and roofing for my porch. The crew was very professional and courteous throughout the remodeling project and sales staff was very good with my questions. Highly recommended contractor who goes the extra mile.

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    Customer ServiceContract & TermsTechPricePunctuality & Speed

    Reviewed Feb. 18, 2023

    I had a plumbing emergency and was new to the area so used Angi to get a plumber. I was waiting outside for him, he said he was at my house, but he wasn’t, gave him my address again. He Said he was done, I wasn’t home. Called Angi and they called him and asked him to “come back” or actually show up and he said no. I ended up finding another plumber on my own. Then Angi CHARGED me for the call because he said he showed up. I had to fight the charges. I thought the whole point of Angi was to vet people for you. But I guess there are so few contractors they take anyone even a con artist. It was a complete waste of my time. Never will use them again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 17, 2023

    Simply tried to get a contact list of gas fireplace repair. 3 days and 4 reps later I still don’t have it! And after 30 min of being transferred around the call disco’d and I still don’t have an answer. After being a mostly satisfied customer for years I’m wondering when the wheels came off? Is the merger the problem?

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    Reviewed Feb. 17, 2023

    Very pleased with the outcome with Gutter Creations. Quality and work has me highly satisfied and I will be using this company again if I ever need any additional work. Thank you to a job well done. My home looks like a new home

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    TechPrice

    Reviewed Feb. 16, 2023

    Signed up as a contractor. Leads never stopped even when I stopped it kept charging all bogus leads. Worthless. Wrong numbers wrong jobs no one answers their leads they are truly thieves. I set my limit to 250$ went way over.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 15, 2023

    Great service! Highly recommended. Was able to move in and take stress off of myself for cleaning. She drove about three hours in order to do the cleaning. She did excellent work on the bathroom and the carpets. The cupboards were all wiped out and allowed me for a quick move in. I thought the prices for the cleaning service were extremely low and affordable.

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    Staff

    Reviewed Feb. 14, 2023

    Great work, had no issues and the work promised was much better than expected. Will refer to anyone we connect with. Pal, D. ,and Cris have surpassed all expectations.. Truly work properly, promised, and Professional. Tack a look at the type of finish and the time took exactly what was expected. Paul, D.and Cris satisfied us with their skill, their commitment and dedication to their business.

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    Angi
    Response from Angi

    Thank you for the wonderful review!

    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2023

    Wonderful experience working with Joseph and Berry from Nömi! Their customer service is exceptional, and they made valuable suggestions during the process. We now have a beautiful bathroom we absolutely love, and will use them again for our future projects.

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    Angi
    Response from Angi

    Thank you for the great feedback on Nömi, and we're happy to hear that your experience was so wonderful! Please be sure to leave a review on their profile as well if you have not already done so.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 13, 2023

    Cutting a trees on my backyard, cut bushes, fix fence. I will hiring him anytime. Very professional and fast work, he clean, take trash away, easy to work with him. I will recommend him. Please call me anytime.

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    Angi
    Response from Angi

    Thank you for the great review!

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    Staff

    Reviewed Feb. 11, 2023

    T and L did a great job collecting all of my garbage and hauled it all away. They cleaned a great deal out of my storage belongings and helped me separate trash from my treasures. Thank you for all of your help guys!!!!

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    Angi
    Response from Angi

    Thank you for the wonderful feedback!

    DANETTA increased rating by 1 star.
    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppStaffTimeliness
    After a positive interaction with Angi, DANETTA increased their star rating on Feb. 10, 2023.

    Updated review: Feb. 10, 2023

    On 2/9/23, the company promptly responded to my review, and refunded my fee which was a good. The company apologized and advised they would investigate and take care of the problem with customer service.

    Original Review: Feb. 9, 2023

    The Pro person text me to say that he couldn't do the job I requested. The next day I went on the ANGI app not to find another Pro, but to cancel here's why. In the past, I had a membership when it was called Angie's List and it was horrible. Currently, I use Home advisor and I didn't know they contract to the now Angie's. So, I figured years later maybe they were better. Boy, was I wrong. So on the app it showed I would be charged a fee so I called the company to explain. The woman would not let me explain and she continued to interrupt me until I told her how unprofessional she was being and she hung up on me. Angry? Yes. I called again to complained and ask for a supervisor and was refused only to be told that someone would contact me via email or phone in 24 hours. This company has not changed. The only positive, this young lady did apologize for the inconvenience and helped me cancel the membership.

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    Angi
    Response from Angi

    Thank you for bringing this to our attention, and we're so sorry to hear that you've had this experience. This is not typical, and not the level of service we would expect for you to have when coming to us for help around your home. While we do offer to book directly through us for services, you do still have the option to work directly with independent pros that you can review and be connected with. After submitting your project, scroll down the page and click "Show me my pros". This will bring up your matched pros, and allow you to use our service as you always had.

    We were able to locate your account, and we can verify that your service was successfully cancelled. There was no fee for the cancellation, and we're sorry that our team member provided you with anything but a positive experience. We will be looking into this interaction. We have also refunded your $29.99 membership fee. While we have processed the refund, depending on your card provider, it may take 3 - 5 business days for you to see that transaction on your account.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 8, 2023

    1st off he was 10 minutes early, which is great, I never got that from my last lawn care service. 2nd, he pulled up and cut up every weed in my yard, not to mention he cut, edged and racked the front and backyard. Absolutely amazing and the price fantastic. You can bet your bottom dollar I'll be calling you guys back again.

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    Angi
    Response from Angi

    Thank you for the wonderful review! We're glad to hear that you had an outstanding experience!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 8, 2023

    Not all electrical companies were competitive as far as price, but I found one that suited my needs from the 4 recommended companies. All recommended ones were professional and punctual and none charged for an estimate. Picked one of the recommended 4 and was very happy with the entire experience.

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    Angi
    Response from Angi

    Thank you for the excellent feedback! We're glad to hear that your experience was so wonderful!

    Verified purchase
    PriceStaffRates

    Reviewed Feb. 7, 2023

    Great work. S&R was efficient. Personable and did a fine job. They did countertops, floors, cobwebs on ceiling, bathrooms, kitchens and more. Price was reasonable in this day and age and three staff were provided.

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    Angi
    Response from Angi

    Thank you for the great review, and we're happy to hear that you were provided with excellent service. Please be sure to leave a review on the pro's profile as well, if you have not done so already.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2023

    This is a very professional Team. They did very good work for an unusual request. I would recommend them to anyone of my family and friends. Prompt and very courteous staff, well informed and very friendly. Dependable and very quality work. Will be happy to call again!

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    Angi
    Response from Angi

    Thank you so much for the wonderful review!

    Customer ServiceSales & MarketingStaffRates

    Reviewed Feb. 7, 2023

    First of all, I am in the trades. Some of the firms recommended by Angi I happen to know firsthand, and are complete fake-it-until you make it types. Thus, these firm's need to advertise with Angi. They cannot scrape the bottom of the barrel of their own customers to get any recommendations on their own so they "pay" to be recommended. Furthermore, some persistent telemarketer from Angi called me three times today under the false pretense of "wanting to do some bathroom remodels with our company". THREE times he called, when I was crazy busy under this phony pretense, after I repeatedly told him I was not remotely interested in anything to do do with Angi. I can't understand how Angi stays in business and feel sorry for those ignorant enough to rely on them as anything that is even remotely reputable.

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    Angi
    Response from Angi

    Thank you for bringing this to our attention, and we're so sorry to hear that you had been contacted after asking to be placed on our Do Not Call list. This is not typical, and not the kind of experience we would expect for you to have. We were able to locate your account, and we do see that your account was placed on our Do Not Call list, but do not see any recent calls from us. If you have any further problems with this, please contact our Business Center immediately at 888-819-2644.

    We also do want to state that the pros within our network are held to a high standard, and are expected to adhere to our Code of Ethics. If there ever is a concern regarding a pro, or a pro does not act in accordance with these standards, we do take action to make sure that it is corrected. We also do provide consumers with the ability to browse pros, read reviews, and make informed decisions about who they would like to work with, and should there be any concerns we do ask that we are immediately contacted to assist.

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    Customer ServiceRates

    Reviewed Feb. 5, 2023

    It was easy to rate my housekeeper, the questions were relevant and easy to answer in a short amount of time. It is good that you validate the address of the survey respondent. I will consider checking with Angie for other services I might need in the future. I like that people wanting to check on Lidia can call me.

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    Angi
    Response from Angi

    Thank you for the great review!

    Verified purchase
    PriceStaffRatesHonesty & Transparency

    Reviewed Feb. 4, 2023

    From day 1 Joe was honest, fair priced, professional and on time. He and his crew did a great job with the interior painting throughout the house. Walls, white trim, white ceilings and doors. Clean & neat painting. Areas were left clean..I would definitely recommend and hire again.

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    Angi
    Response from Angi

    Thank you so much for the excellent feedback, and we're happy to hear that Joe provided such excellent service! If you have not done so already, please be sure to leave a review on his profile as well.

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    Staff

    Reviewed Feb. 2, 2023

    Excellent Company to hire. Can’t go wrong. Very professional and top-of-the-line skilled Techs kept me informed of the work they were doing and explained to me if I didn’t understand. Chis was great to work with, on time and worked the whole day. No slackers in these guys. Rare to find company this good.

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    Angi
    Response from Angi

    Thank you so much for the wonderful review! We're happy to hear that your experience was so great!

    Punctuality & Speed

    Reviewed Feb. 1, 2023

    We used Angi to have electrical work done. We needed to have a new Fuse box panel put up. Come to find out they did the work without a permit and the work was done incorrectly. We have to have it fixed now. Then we used Angi to have someone come install 2 upper shelves in the garage. The first person assigned cancelled last minute after we took off work to be here. Then the second person assigned came 6 hours late and never finished the job. They no called/no showed for the time they rescheduled to finish. The person even brought another person to assist him and that was fine but they had no idea what they were doing. I would think if you are to send someone out they would know how to do the job. We have lost all faith in Angi and will no longer use this service.

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    Angi
    Response from Angi

    Thank you for bringing this to our attention, and we're so sorry to hear that your experiences have been anything but positive. This is not typical, and not the kind of service we would expect for you to have. We are happy to look into this further. Please send an email to onlinereputation@angi.com with a copy of your complaint, your name, and the phone and email address associated with your account. Once we can locate your account we will be able to better assist.

    Verified purchase

    Reviewed Feb. 1, 2023

    Mr. ** came in and got the job done. He gave me a specific time for the job and he delivered. I’m very satisfied and happy with the outcome. My dryer seems like it’s working better than new and I’m overexcited about being able to use it again.

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    Punctuality & SpeedStaff

    Reviewed Jan. 31, 2023

    The levels of quality, commitment, and overall professionalism were of the highest degrees attainable. In addition, I will provide referrals to anyone I encounter who need Montero's services. One of the most impressive aspects of this experience was at first contact with this Company. They became immediately concerned and offered very prompt availability for job commitment.

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    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed Jan. 31, 2023

    I inquired to find a contractor for a couple small projects in my house. I was assured that I would not be inundated with phone calls and that I would receive a list of company names and contact information via email to where I could contact the companies when I was ready. That is not what happened. Within 2 min of inquiring, I was receiving texts, phone calls, and emails for hours and days.

    One of the companies was so unprofessional. They didn’t introduce themselves by name or initially give me the name of the company and got upset when I said I never asked for a phone call telling me that they pay $55 to talk to me and that I was wasting his time. I told him my situation and my project. He quoted me an outrageous price and said in 3 years I’d have to fix it again. When he realized it would be a smaller job, he dismissed me and was rude to me. I would NOT trust ANY company provided to you through this kind of service. The whole process of providing companies was shady. I also requested a stone patio repair, but they gave me a garage painting service company name. I don’t understand why. Don’t trust this company or their referrals.

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    Staff

    Reviewed Jan. 31, 2023

    I had the team go through and clean all rooms in the house which included cabinets ,windows, blinds, floor boards sinks and tubs and toilets, all light fixtures and fans/ vents. Pull Out refrigerator and clean behind and take apart refrigerator and Clean and put back together and clean oven and any vents, mop all floors and walls. And Clean up all trash left behind and make Sure all windows are Cleaned inside and out and ** and locked and then lock all doors before leaving.

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    Staff

    Reviewed Jan. 31, 2023

    Excellent professional, completed the job on time, with skill, I recommend it. He did the cervix as agreed without delay, efficient and with quality tools and materials, I highly recommend it... I made this evaluation because I want to recommend it.

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    PriceRates

    Reviewed Jan. 28, 2023

    My new deck rails are sturdy and wonderful and the windows are beautiful. The whole project turned out better than I anticipated. Do not hesitate to hire JCT Home Remodeling, they do a great job for a fair price. You’ll be glad you did.

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    Customer ServiceTechPriceStaffRates

    Reviewed Jan. 25, 2023

    I requested change of locks to Angi's Sunday night. Ave's Lock And Key called Monday morning around 9AM and serviceman arrived at 10AM and completed rekeying 4 doors within 3 hours. He did an excellent job in rekeying our 4 doors at a very reasonable price and within a day after our request. Angi's surely knows the right services to recommend to solve our problems.

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    Customer ServiceTechOnline & App

    Reviewed Jan. 25, 2023

    When we first joined Angie's List we could call and get several recommended service providers on the phone. Now on Angie's we just get an opportunity to invite bids. The online forms never allow me to adequately explain what I need done, and if and when the provider calls I have to start all over again. Often they don't call and when they do, they may not be an appropriate match. This is very frustrating and no better than Yelp.

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    Customer ServiceTechSales & MarketingPriceStaffBillingRatesFollow-Through

    Reviewed Jan. 24, 2023

    I signed up for a membership with Angi about 8 months ago for $30. Today, I called to get a quote to unclog a sink. The quote was for $182. The plumber came out, snaked my drain, and couldn't find the cause of the clog. The sink continues to back up. Angi then charges my credit card for $222. I was okay paying $182 (not $222) for the plumber's time for coming out, even though nothing was fixed or repaired and the sink continues to back up. When I contacted Angi's customer service to question the $222, they said I was being $127 per hour at 2.5 hours less a coupon and my membership rate. When I booked the job, the Angi rep never said anything about an hourly rate, even when asked. The Angi rep never sent me the quote via email, as promised, and the Project tab on the Angi app doesn't provide any information on the quote. I was not okay with paying $222 for an incomplete job.

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    Staff

    Reviewed Jan. 23, 2023

    My tree removal request was met immediately with five referrals, all who gave a wide spread of options to choose. I was very impressed with the professional crew I selected and their outstanding job. These pros were on time and showed up when they said they would. They wore all the appropriate safety equipment and wary of the dangers of their heavy duty equipment...JS

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    Customer ServiceStaff

    Reviewed Jan. 23, 2023

    Ian is the consummate professional. When he called, he made it clear that he was looking to help us assess our needs. Within a few moments, he made it clear that while he was familiar with the kind of work we needed, the specific type of facility and our need is something that he feels a more niche professional would be better suited to perform. He shared with us the positives and negatives of alternatives, and then gave us a link to someone he has used for the very type of job we needed done. This is an example of professional ethics and integrity that are often lacking in the business world, but which set companies like this aside for their excellence and integrity. There is no question, but that I would return to Ian for subsequent work.

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    TechPriceStaff

    Reviewed Jan. 23, 2023

    I asked and was told at $340.00 I would get Help with a Truck load, not One Van load of Junk removed from my house. My Project and Request was not completed. For $340 I should have been able to get at least Two Van loads of junk Removed. To begin with the Contractor arrived without his van being already Empty. Partially Filled with his Tools and Tool boxes. Worker was helpful but could able not remove more than one partial Van Load. The Garbage and Junk did not contain Toxic or Dangerous Materials. I disposed of them Myself. I also had plenty of Items that can be used as still Good and Re-usable, fine. But not happy overall with the few Garbage Items removed. Contractor mentioned he could only take one load because it would be too expensive for Him to unload at the Emptying Site. I'm basically dissatisfied. Nothing against the Contractor himself. He blamed Angi Management.

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    Reviewed Jan. 22, 2023

    Great news on the jobs so far. Business is going well. I have been steady getting leads with satisfaction and great reviews making money. I just started so it’s a good investment and I look forward to gain more business opportunities and expand THE PLUG.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Jan. 22, 2023

    I thought going through a corporation was going to make things easy for me, but it's been NOTHING but a nightmare!!! Before making my reservation online I needed to have questions answered.

    (1) How many people will arrive on the site to clean?
    (2) What does the quoted price include?

    (3) Is the price hourly, or it is a flat fee?

    I called in to get these questions answered. The agent said she could make my reservation on the phone. I told her I wanted to confirm there would be at least 2 people before I provided my card information. She said could not do that until she collected the card info. I told her I also wanted to see who these companies were I was being referred to to ensure I'm not talking to the same. She said I would have multiple companies to choose from. Immediately after I provided the card info I realized I provided the wrong card number. I asked her to change it & she said only Customer Service could change it. I then requested for her to cancel the first reservation & start over. She said the first one was cancelled & we proceeded with starting a brand new order. After she collected the 2nd card info, she said "our system doesn't allow this."

    So it turns out what she said could be done, can not be done. I was then instructed to call Customer Service, who according to her, "is the ONLY ONE who can make the needed changes." I'm then transferred to the Customer Service Department who states, "for security reasons we do not have access to your card info, therefore we cannot make any changes." At this point, I'm boiling, because ALL I'VE GOTTEN is the runaround & I still have no clue if this one person/company is what I need.

    For now, we're going to stick to just the card issue. The Customer Service Dept continues to repeat that "we cannot make any changes to your card info." She puts me on hold for a while & in that time I figure out how to make the change to the card myself. I then tell her that I need help with confirming that the assigned cleaner will have more than one person on site. She put me on hold for a long time & the call dropped. It's been over 3hrs ago & no one has called me back to follow up on the dropped call. I called Customer Service back & we both said hello maybe 5 times & she replied, "since there is no one on the line we're going to end the call." I did appreciate her letting me know the call was going to end, but I could hear her very clearly.

    Prior to doing all of this, I tried to see how I can figure out if this company/person is equipped to accommodate the service I need. I have been on the app, been on the computer, been checking my phone, etc. I've been desperate for any way to find out the info. I was told as soon as I provided my card info I would immediately be provided with multiple companies & be told how many workers would arrive. SEVERAL HOURS later, I do not have any of this information. The computer and app states, "contact info will be available a few hours before your booking." So not only do I not have any information, I'm now supposed to just wait until the day of to find out more information on who is being invited to my home. On top of that, I'm left with no way to contact the company coming to my home. I can't research them, I can't find out anything about them.

    Thumbtack is a SIGNIFICANTLY smoother process, platform is more user-friendly, and the Customer Service is unparalleled. For the future I know not to use Angi, ever again. On top of all I have going on, I just wasted half the day trying to get this done & it's still incomplete. At this point, I feel Angi should be paying me for all the hours I've wasted today & only being at 0. Zero progress has been made. Clearly Customer Service is not a priority for your organization, so I don't anticipate any follow-up. From what I've experienced today, I doubt that this will even be read, which again will be more waste of my time. Thank you for your time. Have a great day!

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    Customer ServiceTechPrice

    Reviewed Jan. 21, 2023

    Absolutely a poor company that doesn't vet their contractors. I booked a gutter service, the pro came out while I was gone for work. Never followed up after he "cleaned" my gutters. I looked today after being gone for work and my gutters are still the same. I took photos and did a charge back on my CC. AND of coursed I have yet to get a follow up phone call from the company. PATHETIC. DO NOT USE!

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    Refunds & PayoutsMaintenanceStaff

    Reviewed Jan. 21, 2023

    Went to Angi to find a house cleaner. The guy they sent did a terrible job and left some white residue all over everything. Floors, counters, doors, furniture, electronics, everything. They send another person to fix his cleaning and this other person is unable to remove the white stains from everything. $1000s in damages. I contacted them and they want me to jump through a ton of hoops hoping that I give up on the process and they don't have to claim responsibility. For example they want a repair estimate for each item and they refuse to send someone out. They also refuse to pay for the estimates. The things that cannot be repaired and need replaced? Well I need a specialist to come and look at it and state that as well. It's a complete nightmare.

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    Staff

    Reviewed Jan. 20, 2023

    Both jobs I hired JD Rowan Construction for have been amazing and done in an extremely timely fashion. Beautiful 80ft wood fence put up in 1 day, and now having them re-do my kitchen. Cabinets removed in 1/2 a day. Look forward to completing all the remodeling projects I have for them. Get to pick new cabinet colors and house paint next.

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    Customer ServiceSales & MarketingRates

    Reviewed Jan. 19, 2023

    I've been getting unsolicited calls throughout the days and night. I've not been able to sleep and every time I ask to have my number remove, I still get harassed. A manager called me to promise to have this fix if I gave them a five star rating but here I am still getting harassed by unsolicited calls. I feel so helpless and just resorted to putting my phone on "do not disturb" mode. Unless if you want to be called throughout the day and night, do not use Angie's List or give them your information.

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    Sales & MarketingStaff

    Reviewed Jan. 19, 2023

    Just started with this advertising. Hopefully I will do well. The company seems positive and likely to help grow my business. I'd like to see my company come up a bit more so I can get more leads. No problems thus far.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenance

    Reviewed Jan. 18, 2023

    Was very prompt after making the call. Did exceptional work. Explained what he was doing. He replaced the wall socket and cover. Cleaned up the mess. Made recommendations about checking all receptacles and replacing if needed; Would definitely call again if needed for an emergency and for maintenance on our electrical needs.

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    Customer ServiceTechPriceOnline & AppMaintenanceStaffBilling

    Reviewed Jan. 18, 2023

    Don't waste your time and money with Angi. You can do better on your own selecting a repairman as I found out the hard way. Unfortunately, I decided to try Angi to send a repairman to fix our LG Dishwasher that was not properly draining water. This is a common problem. I was charged 302.00 dollars for the service. The repair guys came out, inspected the dishwasher, told me they couldn't find a problem, reset the dishwasher and said call them if the problem persists. Well I got the same code from the dishwasher "OE" and had water still in the appliance at the end of the next cycle. I reached the repair folks. They now said the water pump was the problem. They also said I would have to buy the new water pump and they would come out to install it.

    I immediately complained to the Angi folks. By the way, there is no number to actually talk to an Angi representative. They want you to complain on their app. It's easier to ignore emails or comments on an app. Instead, I called the Angi new service/project number and had that individual transfer me to a customer service rep. I spoke to two. The first representative dropped the line when we were talking. The second representative listened to all of the above, but then passed on that the cost of parts is not included. That was not explained to me when I agreed to go through Angi.

    Three hundred and two dollars is already a hefty charge for this repair. You can find cheaper repair service from an LG repairman, which I should gone to from the start. The bottom line is Angi overcharges, doesn't stand behind the contractors they send to your home and doesn't tell you the full cost of the repair. Don't make my mistake. I told them to delete my account and don't email, text or call me. I will be contesting the charge to my credit card with my bank, making a complaint to the Better Business Bureau, and writing multiple reviews like this. Consumers need to stop tolerating bad businesses like Angi.

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    Customer ServiceContract & TermsRefunds & Payouts

    Reviewed Jan. 17, 2023

    Angi sucks. The plumber who came overcharged me and broke my, dishwasher said they would pay for the damage, then ran away. Angi sent things to a mediator for their "100% satisfaction guarantee...," which is **. The plumber never answered the phone or texts so there was no mediation to be had because it takes two to tango. HUGE WASTE OF TIME AND MONEY!!

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    CoverageStaff

    Reviewed Jan. 17, 2023

    The move went exceptionally well. The movers showed up before the agreed time. Juan was very professional, and kept me informed up to and throughout the move. Moving can be stressful, so it is great to know that I already have this covered when I purchase my new home in the fall.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 15, 2023

    I had a MISERABLE experience with an Angi recommended appliance repair shop last week. I did not cross-reference Angi reviews with other platforms such as Yelp ad Google. My big mistake but that's why I'm an Angi subscriber. The company's review on those other sites were TERRIBLE. Please have someone from the Angi staff call me to discuss further.

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    Customer ServiceTechSales & MarketingMaintenanceStaff

    Reviewed Jan. 12, 2023

    I have a service company that does consumer electronics repair. I have been advertising on Angie's List for about 12 years. Somewhat satisfy until about two years ago that I have two review from two people that have not use my service but mistakenly gave my company bad reviews. I have talked to those two individuals and told them that they need to take down the reviews that they wrote about my company. They said they will but the reviews never taking down. So I called and talk to my representative at Angie and told her about the mistaken reviews.

    I told her that those two reviews are not legitimate. I never serviced these two people. One person, I have never talked to until I called him to let him know that he wrote a review on my company that never did any service for him. The other person, I spoke to initial but she never use my service. She hire another company to do the service on her equipment. That particular company did not follow thru with the repair and then she went on Angie's List and mistakenly wrote a bad review for my company.

    I explained all this to the representative and also emailed all this to Angie and told them to take down these two reviews. They will not do it. So I decided to cancel my contract with them that they never have the permission to extend. Too bad they will lose a 12 years customer like me to two illegitimate reviews on my company. So I want to give Angie a 1-star review because they did my company wrong. The saying is “what goes around comes around.“

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    Honesty & Transparency

    Reviewed Jan. 11, 2023

    I've received many qualified offers from companies through Angi. They were honest regarding whether they could do the work I needed. I was delighted with Good Deal Remodeling company and the kitchen cabinet and dishwasher installation. I plan to look to Angi shortly for additional work to be done in my home.

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    PriceHonesty & Transparency

    Reviewed Jan. 11, 2023

    Angi is a horrible company to work with and they are liars and crooks. I was lied to so they could get me to sign my company up on Angi. After I signed up Angi failed to deliver on any of their promises to me and also sent me a bunch of fake leads to be able to charge me more money. After canceling my account due to not being happy they are now mocking me. Steve ** at Angi is saying my "Feelings" are hurt when I was the one lied to. Bad business doesn't hurt my feelings but should definitely not be rewarded.

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    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Jan. 11, 2023

    We signed up to have a handyman come to our house to fix a pergola that was falling because of the stormy weather. The handyman never showed on the scheduled time. It took over an hour to het through for help. When we finally reached someone they said they could not refund monies. The handyman said to Angie's List he showed up but no one answered however the handyman gave Angie's list the wrong address. The correct address was one the service receipt. When they listed what was to be done Angie's list put wrong description therefore we asked them to listen to a recorded line. They came back and said that we still have to pay for the guys time. THE HANDYMAN DID NOT SHOW UP AND DID NOT CALL AND GAVE THEM THE WRONG ADDRESS NOT ON THE CONTRACT AND WE HAVE TO PAY???? I think NOT!!!! THIS IS FRAUD and A SCAM COMPANY!!!!

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Jan. 11, 2023

    This company puts up many barriers to keep the consumer from being able to talk directly with an employee. The website has no telephone numbers. The "Chat" box was not functioning. The provided link to an email address produced a message that the address was "no longer valid." I had signed up for their housekeeping service and that aspect of the relationship was fine. But, I needed to change the date of service and got billed for it anyway. After an hour of searching, I found a phone number on the phone app. The rep listened to my problem and she would have to refer it to a supervisor who was busy at the moment, but had me listen to a sales pitch "while we waited." Then, she said the supervisor was now available and that she would transfer me. 23 minutes later, the system dropped my call. I did finally get the matter resolved after spending over 4 hours on that project.

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    PricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Jan. 10, 2023

    See reviews I have posted for this person. He is the only company I have found on Angi to be professional, honest, ethical, communicate at every step in the job, prompt and do quality work at a fair price. I will use him for all projects at my house that he has the expertise and skills to complete.

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    Staff

    Reviewed Jan. 7, 2023

    No worries, no complaints. All is well. I’m satisfied with my free trail run. Lovely, amazing people a part of this group. It’s something I can use all the time for safe place and can trust. Angi certified. Keep up the good work.

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    Staff

    Reviewed Jan. 6, 2023

    Both were very professional and I was impress with their cleaning job they did on my home. There is not more to say as they did an excellent job. I don't know what else you want me to say - I will be having b the back again.

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    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2023

    You are very punctual and have shown excellent work behaviors in every aspect of the job. They show a strong work ethic by consistently staying until all daily tasks are completed and also consistently go above and beyond by providing quality work and services

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    TechStaff

    Reviewed Jan. 3, 2023

    Somehow I stumbled upon the list of providers I was looking for (a long list that was not alphabetical), but now I can't find it. Very frustrating. It used to be so easy to search for a specific company I have used in the past. Not sure how long it's going to take to find that page again. Not sure I even care anymore. Angie's List used to be such a valuable service, but not so much anymore.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsStaff

    Reviewed Jan. 3, 2023

    Angi is a waste of time and a bigger waste of money. I signed up to find a plumber, and a plumbing company contacted me through Angi. I booked the plumber using Angi's website, and it turns out the plumber was a scam. I contacted Angi to tell them to remove the plumber from their website. I was not asking for a refund, just that they remove the plumber so that no one else gets scammed. I even supported all the necessary documentation, project number, etc.

    None of the Angi customer service representatives acknowledged what I said, instead they passed me through 4 different customer service agents, all giving me automated copy-pasted response. 16 emails later and they still are sending me generic responses that have nothing to do with my issue. They clearly do not care to help their customers. Just as another reviewer put, Angi never fails to disappoint.

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    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2022

    Excellent skills and very professional. I have recommended him to my neighbor. They cleaned up after finishing the job. They were punctual and showed up on time. Made sure that we got all the needed parts for the job. We have had a terrible time finding workers who I’ll show up on time or just show up at all. These workers showed up on time.

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    Customer ServicePunctuality & SpeedStaffRatesTimeliness

    Reviewed Dec. 30, 2022

    I received two electrician's name and numbers. The first one, Sparky's, made an appointment for the next day, then changed it to Friday without telling us. I received the Angi's email telling me it had been changed. I called Sparky's and was on hold for a very long period of time. When I finally spoke to someone, they were able to change my appointment back to Thursday between 12 pm and 4 pm. At 4 pm I called them and was placed on hold for a very long period of time again! When I spoke to someone, they said the Technician texted my phone to say they would not be here. I told them that they texted a landline and I would have never received the text. I told them not to bother and found another electrician who was on time and had reasonable rates. I will NEVER use or recommend "Sparky's." You should drop them from the list of electricians to use!

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    Reviewed Dec. 30, 2022

    Mr. Handyman of Leigh Valley EASTON, performed an ASSEMBLY, of a Vevor 12volt 100 watt wind Turbine Generator, that was attached to my unused Chimney and the house to use the wing blowing across the roof. In addition the Men hooked up all the components that convert the 12 volts to useable house current successfully. They did a great Job!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    I put in for bathroom deep cleaning and received a call from JAC Cleaning within 20 minutes of my inquiry. The manager was polite and thorough when answering my questions. I felt he was invested in the company and they were able to complete the job in a timely manner. He did call me when he knew the girls would be late for the job. It wasn't a big deal for them to be late that day because I didn't have much going on.

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    Staff

    Reviewed Dec. 29, 2022

    Very Professional, great to work with, on time, and my deck looks amazing. They exceeded my expectations and I couldn’t be happier. I would recommend to everyone. I will be having them install a retractable awning in the spring as well. My parents are having them do some bathroom remodeling too.

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    Customer ServiceTech

    Reviewed Dec. 29, 2022

    Angi had multiple contractors respond to our search. Some were better than others and in the end we were very happy with our selection. I was confused by Angi having multiple coordinators calling a referring contractors to us. They didn’t seem to know that other people had contacted us.

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    Price

    Reviewed Dec. 27, 2022

    Water tank wasn't making hot water, replaced tank added shut off valve not extra charge. Cleaned up mess, put stuff back into room. Would recommend service to anyone. Local owned, veteran owned. Very nice, respectful, curious gentlemen. Did job in timely manner.

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    Customer ServiceTechPunctuality & SpeedBilling

    Reviewed Dec. 27, 2022

    I hired a handyman through Angi's to replace damaged wood flooring caused by a leaky toilet. When I told the handyman I wanted to move up the date of our appointment, he agreed, but didn't notify Angi. He asked for money upfront to replace flooring (Angi told me the contractor would expect payment for materials). He spent weeks "trying to match" the flooring then stopped responding to my messages. I called Angi to report it, and I asked them to flag this handyman in their system, but they refused because they showed the appointment hadn't happened yet since it was scheduled with them at a later date. Horrible. DO NOT USE. I threw away hundreds of dollars.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

    Reviewed Dec. 24, 2022

    I booked cleaning service through the company several days in advance for a holiday party. I used the Angi Pre-approved price with the Angi Happiness Guarantee instead of finding and negotiating with my own contractor. I figured it would be more reliable to go with Angi’s recommended provider instead of going through the list of 5 contractors provided when you add your project. Besides, I know what I’m paying for upfront, they don’t charge you until the end and it’s backed by their guarantee.

    I was completely wrong on those fronts. They absolutely charged me…they claim it’s a “cc hold” but I showed the screens shot of the charge being added before my appointment. On the day of service, their contractor never showed up. No call. No show….didn’t respond to my text and or phone calls through the app. Only after contact customer service did they respond. When they responded it was just to say that they had car trouble and to cancel the apt through the app. Then Angi responds by just saying, "Sorry we can book you 48 hrs from now." I booked a cleaning for the day of service for the holiday party and now no one is available. What’s worse is they ALREADY CHARGED me.

    I asked couldn’t they put the bid out again so see if anyone in their network could help… I’d even pay extra since it’s now the day off and I have no options. The response was, “no it’ll be too hard to find someone last minute”. Duhhh that’s why I booked days in advance, paid extra to use your service and thought I’d be protected by your “happiness guarantee”. Nope, using their service is a scam. You're better off just using the site to find your own contractor and negotiate with them directly. Be worried about their false advertising. They do charge/place a hold on your cc BEFORE services are rendered…and they do not help you find a replacement if things go wrong. Very disappointed.

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    Staff

    Reviewed Dec. 23, 2022

    The plumber did a great job. He was referred to me by my brother in law. Completed the job before he left. Job was done in one day. I would refer him to family and friends. He was very professional and knew what he was doing.

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    PriceStaffRates

    Reviewed Dec. 23, 2022

    It was great. First they did the living room. Then the bedroom and bathroom. Walls in kitchen and bedroom were done as well. They did it for a decent price since others overcharged or estimated higher. They wanted to help and were okay with less money in order to help.

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    PriceStaffRates

    Reviewed Dec. 23, 2022

    Professional team, great service. The team members go above and beyond to ensure customers are satisfied! I for sure would recommend. They do exactly what’s asked of them. The pricing is reasonable and affordable. They work with your budget in challenging times like these you can’t beat their prices!!

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    Staff

    Reviewed Dec. 22, 2022

    Cleaned and repaired leaking super gutter damaged by Hurricane Ian. Service was competent, professional, timely and friendly. Premises was left spotless and care was taken not to further damage property seriously hurt by the storm. I highly recommend this company, its service personnel and office staff.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2022

    The cleaners were very skilled and professional. Were very nice and did an amazing job!!! I will definitely be calling them back again!!! In addition to the cleaning service they also offered some really good information on some home repairs!!! #satisfiedcustomer

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    PriceStaffRates

    Reviewed Dec. 21, 2022

    I’m glad I contacted Angi. It has been well worth it.! Excellent and professional service. I highly recommend them. Completed on time and at the agreed price. I highly recommend them and would not hesitate to hire them again. Great experience. Best service and concern for your satisfaction. I have others but have not been satisfied.

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    Punctuality & Speed

    Reviewed Dec. 19, 2022

    I do not recommend using Angi, they have canceled and rescheduled my electrical services TWO TIMES. I sought out Angi services based on good reviews, but after they have canceled on me two times, I am not confident they will keep the third scheduled appointment.

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    Reviewed Dec. 18, 2022

    Best time ever. They understood what I to be done. Thank you so much. First I had to paint the home, then I decided to paint the garage and then I painted outside my home. Also I did my fencing. It was a great experience with this guy.

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    PriceStaffRates

    Reviewed Dec. 18, 2022

    On time, impeccable work, extremely knowledgeable, reasonably priced, diagnosed the problem almost immediately and had a favorable outcome in a short period of time….Would not hesitate to hire Advanced Electrical Solution in the future and would also refer friends.

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    Tech

    Reviewed Dec. 17, 2022

    I signed up with these folks 3 months ago, the leads are bad, the service tracker shows I had 12 good leads, I made contact with 5, 3 of them had the work done, and 1 did not know what I was talking about. I got 1 good customer out of the deal so far. I will not be renewing when my contract with them is up. I have been told that they recycle leads, not sure if it's true, if so that would be crap. That contractor that told me was in FL and has canceled with them. ThumbTack seems the best for me so far. Yelp I keep getting scammers. I posted this on Trust Pilot also.

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    Reviewed Dec. 16, 2022

    You can’t go wrong using this cleaning service. I am a very fussy person and if I can be satisfied, that should be an indication of the quality of work they provide. You’ll be satisfied and very pleased with the services being performed.

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    Customer ServiceSales & MarketingEase of Use

    Reviewed Dec. 15, 2022

    Have tried to use, but never was able to hire anyone through the service. I've had to hire directly. I've looked at Angi for my business, seems convoluted and difficult to use as a business. Constant cold calls from angi sales gets annoying.

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    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Dec. 15, 2022

    I paid for furniture assembly through the retailer and they contracted an assembler through Handy which is now owned by Angi. The assembler named Ekhabafe L. was booked for the job from 10AM-Noon on 12/14 per what Handy communicated to me. This assembler started harassing me via text at 6:14AM on 12/14 to allow him to come to my house early. When replied that I could not be available earlier than 9:30AM, he persisted. Finally he agreed to 9:30AM. 9:30AM came & went, he didn't show up until 10:20AM! I allowed him in, he started working and then came to me at around 11AM to ask me not to let Handy/Angi know that he was late. I couldn't believe the nerve of this guy. He continued to work after that, but then came to me again at 11:37AM to tell me that he could not complete the job, his "time was up". He said to me "You need to call the ofc and pay more money for another time or figure something out".

    When I advised that I had no idea who to call as I didn't book him, the retailer did, he then raised his voice at me. I told him "okay, you are not going to disrespect me in my home, just leave". He basically said he'd leave once ready in an aggressive tone. I then told him that he was trespassing at this point and I would call the police. He then dared me to call the police, telling me..."Call them, I want you to". He then started packing up while mumbling profanities when I went to get the phone. He finally left, but then came back and rang my doorbell again. I locked the door and did not allow him back in.

    I called the retailer to let them know what happened and they immediately contacted Handy/Angi and brought me on the line. I had just gone through feeling threatened in my own home, and Handy/Angi really didn't exhibit any urgency or serious concern for having this type person represent them. Nor did they show much empathy, it felt as though they were use to these type complaints, it wasn't a shock for them. I post this as a warning so that people will be cautious when contracting these people to come into your homes. I don't feel that Handy/Angi is vetting these contractor thoroughly enough, if at all. Once I told my husband, he was furious that he was not working from home on this day, and it all taught me a lesson to not book these strangers to come into my home again. You never know what you're going to get.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Dec. 15, 2022

    I used AngiAds from April of 2022 through December of 2022. The word that comes to mind when I think of Angi Ads is disgust. From the beginning when they were actually sending me leads, the leads were impossible to get a hold of. The minute the lead came to me I called the customer up, sent them an email, a text message and a message through the Angi app. I was told that the leads provided would be sent to no more than 3 companies, the few customers I was actually able to speak to told me I was the 5th or 6th company to call them, several of them had the work completed already. This verified my suspicion that not only was Angi giving the leads to more than 3 companies but they were recycling leads that they gave to other companies in the past.

    When I called to find out what was going on, I was told my "Client Success Manager" would contact me with in 24 hours. Three days later I received a phone call from my Unsuccessful Client Manager who tried to tell me I either wasn't following up with the leads fast enough or the customer must have filled out their web form more than one time. OK, If that was the case I could see it happening once by accident, maybe even twice but when the bulk of the leads provided that I was able to get in contact with told me I was the 5th call they received, I had to believe it was not an accident, but an Angi's Ad policy.

    Over the next several months I relentlessly attempted to contact the leads they sent me and to no avail. If I logged the time and effort spent in trying to contact the leads Angi sent me over the first 9 months of my one year contract with them, I would estimate I wasted close to three weeks working 8 hours a day. I would have had a better chance knocking on doors or calling from the yellow pages. Today is December 15th, the last lead I received from Angi Ads was on 10/9/22. This morning I opened the App to find a notice stating that my bill is 12 days over due, when I should have received an apology and a refund for most of October and November. Scratch that I should be refunded every dollar I sent them and then some for being misled, passed around, provided with zero customer service and wasted both my and my employees time.

    Before posting this, I gave Angi's one more chance to make good on the promises they made me and once again I was told my Unsuccessful Client Manager would contact me within 24 hours. I cancelled payment and told them to cancel my contract. They told me only a manager could do that, but since their managers don't know how to return phone calls, I'm not anticipating any calls. From the beginning through now it was overall a horrendous experience. If you want to waste time and throw money away, Angi Ads is the way to go.

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingTimeliness

    Reviewed Dec. 14, 2022

    I made an appointment on November 24th. Waited at the house for 3 hours. There was a no-show. Then I got a text saying that it was rescheduled. They rescheduled me December 8th. He came into my house to do plumbing. He went in the bathroom. He took off the fixtures. Said they were old and that he needed to get parts. I was expecting him at 12:00. He came at 3:00. He took the fixtures off. He left for a whole hour and came back with the wrong fixtures then I got a text saying that they were going to bill my card an additional $113 because he spent an hour extra. He chose to drive to Home Depot across town when there's one right around the corner from me. Then he said he would return the next day, he didn't. That was December 8th and it is now December 13th and I have had no water in my house since then. I can't use the bathroom. I can't use the shower. I can't wash my hands.

    I have underlying conditions, I am a 63-year-old disabled senior and I have no water in my house. I can't wash my hands. (Covid) I have emailed, I have text. I've been emailed "I'll get back to you in 15 minutes" "I'll get back to you in 60 minutes" and no one has contacted me. Email is not working apparently, they have my phone number. They have my address. Something must be done! My review is to never call Angi. Their guarantee is NO guarantee. They guarantee that I will have good service. They have billed my credit card but I still have no service. I am frustrated. I can't get up and go to the bathroom in the middle of the night. I have to go in a bucket. This is ridiculous! Never again!!! I don't know who I have to talk to to get my money back for service that has not been rendered. Help me please! I have pictures and every text/email I've sent.

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    TechPricePunctuality & SpeedStaffRates

    Reviewed Dec. 13, 2022

    The team was punctual, professional and achieved what was in the contract. Their suggestions were well received and applied. They had explained the plan, materials, quality of the roofing material, and the durability of the different products. The price was above normal, but good things are not cheap.

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    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenance

    Reviewed Dec. 13, 2022

    I had the top 25% of the peak of the Northern elevation of my colonial lose its siding during a windstorm in May 2022. Angi had a contractor that came and replaced the siding in 2 days. When on the roof for the first time since then for winterizing, I noticed a bunch of nails on the roof below where the repair was made (concerning). Looking at the siding now it seems to be loose again and at danger of repeating the same problem. When I called Angi about the issue they said all issues need to be reported in 30 days or you have to pay for it to be fixed again. So I had an easy siding repair job done for >$600 and it was guaranteed for 30 days. Wow! Avoid these people at all costs and go with a contractor that will stand by their work.

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    PriceStaff

    Reviewed Dec. 13, 2022

    The 2 of them were great to work with. Understanding. Great work ethics. Only thing was I'd like to hire them every other week. I feel it's a little costly. Far as cleaning they went over and beyond. As I said I'd like for them to come every other week.

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    Staff

    Reviewed Dec. 13, 2022

    Used to move me from one city to the other and it was definitely a success and I would recommend this service to anyone. Thank you for all the help that I received that day especially being last minute yay.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBilling

    Reviewed Dec. 12, 2022

    I originally made an appointment to install a sink with Angi. They rescheduled the original appointment for 2 weeks three days before the appointment. I cancelled the appointment. I scheduled a new appointment to install the sink. They sent message to me introducing my technician, Alejandro. When I found another plumber who could work on our schedule I contacted him directly via message and asked him to cancel, he replied “ok”. Much to my surprise, he showed up on the appointment day. He texted from our gate and I reminded him that the appointment had been cancelled and he left. That afternoon, I was billed 187.10 for the appointment and I was asked to give feedback on the job via email – it was unsatisfactory for obvious reasons. When I contact customer service at Angi they told me:

    • The appointment had not ben cancelled through them. Silly me I thought directly contacting the plumber would be through them.
    • I was responsible for the 187.10 because the plumber’s time is valuable and that he waited over 30 minutes to enter the house – that is incorrect information – he left in less than 5 minutes.

    • They offered me a 50% discount on my next service because they had already paid the plumber. I said another service was unlikely. If they are going to change me for doing nothing, I cannot imagine what they would charge for actually working.

    To make a long story short, Angi will side with technicians no matter what the effect if on their customers is. I sense the plumber screwed up on the schedule yet I am holding the bag for the cost. Caveat emptor.

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    Reviewed Dec. 12, 2022

    Use this service to locate a dumpster for a remodeling project. Made contact with 911 Dumping and in less than a hour I had a dumpster in front of my house delivered with style. I will definitely use them again,.

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    Customer ServiceTechSales & MarketingOnline & App

    Reviewed Dec. 12, 2022

    Won’t let you know they lock you in a contract. They won’t say upfront that you need also that once you pay and hundreds of dollars you still get nothing till you bring them more. Yes more meaning your reviews from your phone contacts and ensure they get on the app to give a 5 star for what they say is for you. But not it’s for them. So they want reviews that they did not bring to you. Instead, they want to use you and if you have nothing but money to offer we’ll get ready to be pressured to get review with them not bringing in clients for you.

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    PricePunctuality & Speed

    Reviewed Dec. 11, 2022

    Best junk removal service in Ohio is North Coast Residential Services speedy clean up and great service. They removed everything I wanted out and did it cheaper and more efficiently than anyone else ever has. Professionally handled and completed. Will hire again.

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    TechStaff

    Reviewed Dec. 11, 2022

    We hired for a kitchen remodeling and we're very happy. Most of the contractors we spoke with on Angi were very professional. I use Angi for many of our projects including our backyard makeover. We used Alta Renovation for our kitchen and Atlantic for our backyard. Satisfied with both.

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    Customer ServicePrice

    Reviewed Dec. 10, 2022

    I was told my account would not be charged until work was done. I did not have work done because they did not send a licensed plumber. I then canceled by email. My Discover Card was still charged although no work was done and I had canceled services.

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    PriceStaffRates

    Reviewed Dec. 9, 2022

    They did an excellent job. Wall repair was better than I could imagine! They cleaned up and put everything back in its place and the price was more than fair. Just all around good experience! And I am having Moss painting service come back to do more painting.

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    Verified purchase

    Reviewed Dec. 9, 2022

    I was pleased with the Angi service. I will be using Angi service in the future. I was pleased with the Angi service and will be using this service again in the future. I will also be referring them to friends and family.

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    Customer ServiceSales & MarketingPriceOnline & AppRefunds & PayoutsStaff

    Reviewed Dec. 8, 2022

    Angie's list and Home Advisor are predatory scammers of small businesses starting out. They hype you up as if they are going to be super helpful in finding you customers. They get you to sign up for an annual membership knowing that you can't cancel it and ensuring that they at least get some money out of you before they know you will cancel them due to their predatory lead scamming system. They will send you leads even when you tell them not to just to charge you for them. Then the leads they send have people on the other end who have no idea as to why you are calling them.

    Angie's will also include GPS information on leads that are in fields behind local well known local establishments, or in local school parking lots, to make you think that its a legit lead when in fact its been fabricated by Angie's so they can charge you $64 for each of these bogus leads. I would gladly pay for leads for each customer says "no" to, if the person on the other end said that they changed their mind or didn't think that the online app form went through and decided not to go with Angie's, or at least gave me a clue that they did indeed once try to use the Angie's list platform, etc., etc.. Those would at least have been marginally qualified leads that I would have paid for. NOT THE GARBAGE THAT ANGIE'S LIST SENDS YOU!! SAVE YOURSELF HUNDREDS OF DOLLARS AND DO NOT SIGN UP WITH THESE PEOPLE. How they sleep at night is beyond my comprehension.

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    Customer ServiceSales & MarketingStaffHonesty & Transparency

    Reviewed Dec. 8, 2022

    Yes I was lied and manipulated by Angi's ads. They don't verify people so some of the business or ads provided are scams and they don’t do nothing to help and protect the clients in receiving or getting ads also. The customer service is just below horrible and they have been revoked as a business in the BBB.

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    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedOnline & AppMaintenance

    Reviewed Dec. 7, 2022

    Promises Angi breaks
    - charge after the job is done. Untrue
    - satisfactory customer service. Untrue

    - easy access to pro thru. App or to cancel the job. Untrue

    I bought lights through Angi and booked a pro. The pro arrived but the lights did not. We rebooked the pro. The logistics people only answer emails. The lights were scheduled a second time and did not arrive again. I was charged for the service even though the lights or second pro did not come. First untruth. I placed several calls to attempt to cancel the charge and reschedule the appointment but since the Angi app erroneously showed the job as completed, Angi charged me for the non existent lights and the Un-completed service. Second untruth.

    Every call to the Customer Service line is answered by (very polite) individuals in a country they are not allowed to disclose who say they can only elevate the concern through email, and ask to watch out for an email response that only comes half of the time and every time was inaccurate. I am disputing the charge because the job shows as completed and I cannot change the status in the App. Third untruth. Do not book through Angi for logistics about Christmas Lights. They have not figured them out.

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    Tech

    Reviewed Dec. 7, 2022

    Angie's List is a great place to find contractors for everyone's needs. I will continue to look for references and contractors in the future. Thank you for this service. I will continue to work with this company in the future

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    TechStaff

    Reviewed Dec. 7, 2022

    The service provider came on time, cleaned up after himself and did an amazing job. I have not had the front walkway nor the back pavers at my house power washed in yeas and the were quite discolored. Now the front and back of my house look so much better... My neighbors have even made comments on how good it looks.

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    Customer Service

    Reviewed Dec. 5, 2022

    For the last two weeks I have been receiving phone calls from Angie's List. Both women and men keep calling and asking for Donna. I’m not Donna!!! It’s odd to me that you would continue to bother someone that does not want or need your services and that never signed up. This company has texted with and called me. I would never use Angi’s list after this! I assume their work is as good as their telemarketing…

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    Angi Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com