Angi Reviews

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Edited by: Jon Bortin

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Visit www.angi.com
Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

Angi Reviews

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    How do I know I can trust these reviews about Angi?
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    Page 10 Reviews 1465 - 1665
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 27, 2022

    Very professional, did a great job, would highly recommend the company, very fast, clean, very nice, took pride in their work, no problem job did very fast, no complaints. The workers showed up, did a great job, didn't leave a mess, cleaned up everything

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    Verified purchase
    TechStaff

    Reviewed Sept. 27, 2022

    Dominate services was amazing. When I came back home to see what have been done. It felt refreshing and like I entered a new apartment. She have a special touch. I recommend to other people to try out the experience. Thanks girl.

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    Verified purchase
    CoveragePriceStaff

    Reviewed Sept. 27, 2022

    Mr. **'s workmanship, professionalism and knowledge were excellent. His ingenuity in figuring an excellent way to install a range hood above an island range. What made it especially difficult was the slanted ceiling above the range and a wall parallel to the stove. The work was done perfectly and the cost was excellent. They also were very careful and covered the work area with a plastic covering to protect the counter. They also cleaned up and removed all the packing. We could not be happier. We will definitely hired them again.

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    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Sept. 27, 2022

    My hubby signed with Angi Leads to do furniture repair. Soon afterwards he developed severe joint problems and has been unable to stand and work for very long. He called and cancelled with Angi Leads. IMAGINE OUR SHOCK when on July 7, 2022 ANGI LEADS TOOK $1,155.00 out of our checking account WITHOUT AUTHORIZATION OR NOTIFICATION. We were told this was a penalty for cancelling the contract early. One representative told us to get a doctor’s note. We did.

    Whenever we call we get a different rep, who can't find our information in the system, although it's been provided to every single one we called. Letters to CEO Oisin Hanrahan, have not been answered. You’d think they’d realize that not only do we need OUR MONEY more than they do, but also realize that to withdraw money from someone’s account without notification is probably ILLEGAL. This is not a company we trust, and we will be reporting this problem to more than social media and reviews. DON'T SIGN WITH ANGI LEADS. It's expensive, you won't get work, and you won't ever see your money if they take it.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    Mr. ** of GOAT is a true professional. He is prompt and conscience. He has provided excellent customer service. My roof is beautiful and no longer leaks. He also noticed that my basement was leaking and fixed a drainage system that saved my foundation.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    Installed 50 amp circuit Breaker, Installed generator interlock kit on circuit breaker panel, installed exterior 50 amp receptacle, provided 50 amp generator cord. After work completed showed me how to use circuit interlock. The electrical company employees were very thorough, very prompt, very friendly, and very knowledgeable about the job they were performing. I would certainly use this electrical company for any additional electrical work I may need to be completed in the future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    Testing was done in my bathroom. Glad I was able to find out there was mold in my ceiling. It was fast and easy to get the results back. They explained what the report said and they were extremely helpful with every step of the way.

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    Customer ServicePunctuality & SpeedMaintenanceStaffRates

    Reviewed Sept. 25, 2022

    We set up a service with them through their professional for a "Move Out" cleaning service which was supposed to happen on a date we scheduled well in advance. The cleaner never showed up, responded or anything. Here's the really bad part.... It's the follow up customer service from Angi. Terrible. There's no zero star review option but this service would take the honors for that rating. The service rep was nice but clearly reading from a script and offered basically no help except to try and schedule something for a different day which does not work for a "Move Out" service. We are upset, really upset. They are supposed to vet their professionals but it is clear that a consumer is better off taking a chance with an online "free" resource because Angi offers nothing if they fall short. Nothing!

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    Contract & TermsPricePunctuality & SpeedStaffBilling

    Reviewed Sept. 25, 2022

    Installer never showed up. Angi deducted payment automatically. I reached out and they attempted to make things right by not charging me for another installation appointment. The installer ruined the first door. He went and got a second door and destroyed the second. I now have a destroyed door hanging by one hinge and severe damage to my home door jamb. Angi said they would not make things right. They also blocked me on the site so I couldn't leave a review. Stay away from Angi.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 24, 2022

    Replaced walkway to the sidewalk and added two steps. Prompt polite service. Went above and beyond expectations. Roped off walkway until it dried. Stacked removed bricks in a neat pile. The invoice was the same as what they quoted. Paid half upfront and the rest at completion.

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    Verified purchase

    Reviewed Sept. 24, 2022

    I am not sure what Angi's list does but I guess I will find out. I have heard people talking about it before now. I have the rather vague idea that I can go to the "list" and find a review of a business or product.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 24, 2022

    Dan provides prompt profession service. Design was exactly what we wanted. High quality work. Easy to work with and responsive to calls, emails and texts. I Would recommend his services to anyone who needs design work on their house. Professional fees were reasonable.

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    Verified purchase

    Reviewed Sept. 24, 2022

    He definitely knew what he was doing. Made my trees look beautiful. He came on time and made sure to ask what I wanted done before he started. I've always had trouble before when communicating but it was a breeze with him.

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    Verified purchase
    Tech

    Reviewed Sept. 24, 2022

    I have a good impression of your services. You appear to check out companies well before placing them on your list. You have a good company to recommend in "M Contractors" (M Construction). They are hardworking and sincere in what they do. You chose the for your listing. Good for you! Jerry

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 23, 2022

    The most unreliable service I have ever used. They penalize customers when they cancel last minute but no penalties when it’s the other way around. Great job at scheduling the reservation but zero follow-up to commit to the appointment. I originally purchased the membership but decided to cancel everything when the rescheduled appointment didn’t reply to my check-in.

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    Verified purchase
    CoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Sept. 23, 2022

    We purchased a Intex pool from Walmart and paid extra for Angi to send out professional installation because they guarantee if the job is not done right they have insurance to pay for the damages, they lied, they Sent over a single person to put together a large pool, he didn't know what he was doing and after filling it the pool came apart and broke the liner and bent the frame, we are unable to return it for a refund because it was past the return date because installation date was late due to Angie busy schedule, Angie refuses to honor their guarantees as it is a total scam. They claim that they don't have proof it was the installation because they do not want to take responsibility, if I knew they were such a scam I would of just paid someone from the block! Do not use this service. Their guaranteed service is a scam and I am out $2000 because of their lies!

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsBillingHonesty & Transparency

    Reviewed Sept. 22, 2022

    I used a contractor recommended by Angi, this contractor was supposed to install new sod at my house. This contractor proceeded to take my money and never return, would not return calls or emails to myself or Angi. They said we had to use an arbitration service provided by them to get a refund, they neglected to mention that the contractor also had to be willing. So then they said we had to wait for management to convene to decide about our case. As of today it's been almost two months after we paid the contractor and they informed us that they are unable to give a refund for services and we need to contact the contractor directly for a refund...As if that had not already been tried by us and Angi's. Honestly it's not even that much money $1200 roughly, but it's the medical bills of my asthmatic wife that have piled up after having a dirt patch instead of a yard. Honestly use any other site.

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    Customer ServiceTechSales & MarketingPriceStaff

    Reviewed Sept. 22, 2022

    They will keep calling you tell you go with them 8 month 70% form their lead. It's scam, you want to cancel or talk with client success manager (Jobe **), never answer your call or email and the normal agent they can't do anything for you, when you have the account they will till you will expect to receive 30-50 leads and it's will be send for 3-5 contractor but what you find out they send it for over 50 contractor, also when you want to cancel you ask when you start they will tell you you will pay 10% when it's really happened they will change their mind %30 and it's will take month to cancel. This people big scam. Big, big scam, Jobe ** so, so much rude even if you ask her to change anything at the account without asking to cancel. This people they charge me 10K without even one job

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    Verified purchase
    Staff

    Reviewed Sept. 22, 2022

    My experience with Preferred Roofing and Restoration was very professional and would recommend to anyone needing a new roof. Or for all of your restoration needs. Thank you, Dave for another Happy Customer. I have never used Dave Before but was recommended by a family member that had used Dave, High Quality. Very professional. Thank you again for a fabulous roof And drywall repair.

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    Verified purchase
    StaffEase of Use

    Reviewed Sept. 22, 2022

    Despite multiple attempts to find a bathroom tile installer I was sent multiple connections to companies who did not do that type of work. For the dry wall company I was not able to even leave a review, the computer system would not allow it. I will not be using this again because Angi is to difficult to use and all the reviews are generic and "washed" of details about what job was preformed by the company.

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    Customer Service

    Reviewed Sept. 22, 2022

    They will promise you a lot of things but they won't keep them. I say this from my own experience. End of the day you will lose your money. Angi is smaller than what you think. Anyway if you have extra money and want to put it in trash can you are welcome to call Angi.

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    Verified purchase
    Tech

    Reviewed Sept. 21, 2022

    My cupola became dry-rotted - over the years - and blew off during a STRONG summer windstorm. Brian came over - at the allotted time, TOTALLY rebuilt the top, and SECURELY fastened it to the remaining (in good shape) structure. (That's all I asked for.)

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    Customer ServiceTechRefunds & PayoutsBillingTransparency

    Reviewed Sept. 21, 2022

    Updated on 10/02/2022: Following up on our original complaint, the credit card company advised us that Angi is refusing to refund, even though we have written proof of cancelled services from their side, and chat transcripts showing they acknowledged not providing the service and had actually agreed to refund, although they never did the refund. We have now had to escalate the credit card complaint to stage 2, pre-arbitration step, wasting more of our time to get back our money from a company that took the money before attempting to provide any service, then cancelling the service and never providing it. Buyer beware!!!!

    Original Review: We were contracted with them to clean our home on 9/7/22. 20 minutes prior they cancelled. They billed our credit card anyway. We contacted them and they promised to refund the card. Did NOT refund the card. We followed up several times, more promises no refund. We filed a credit card complaint for non-service and refund. They now insist we need to withdraw our sole protection against their taking our money without authorization or they won't refund our money at all.

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    Verified purchase

    Reviewed Sept. 21, 2022

    Very happy with company!! They were easy to deal with and showed up on time and did really exceptional work. I had landscaping work, such as tree removal, and various assorted plants and marble/rock. My entranceway looks like a new house now!! It really changes everything!!

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    Verified purchase
    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed Sept. 21, 2022

    Task Force came in very professional upfront honesty. Will hire again if I have any other pest issues. The cost was in my price range that he offer. He called and checked the status of my personal progress to he the home ready for his service.

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    Verified purchase
    Staff

    Reviewed Sept. 20, 2022

    I use Angi and like the reviews and comments. Sometimes when I forget to use Angi I realize and stop myself. It is important as it cuts down my work in half. Thank you Angi for giving consumers another place to look to hire professionals as needed. It is hard to keep up with all the things to do around a house you have lived in for over 25 years.

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    Customer ServiceTechRefunds & PayoutsStaffBilling

    Reviewed Sept. 20, 2022

    BEWARE! It took an enormous amount of effort to have 3 light fixtures removed and one new one put up. The first company that Angi HomeAdvisor sent out did not come prepared to finish the work and I had to hire an additional company to complete the work. For the first job Angi Homeadvisor wanted payment by credit card upfront, and would not have been an issue if the job would have been completed. Unfortunately, when I tried calling Angi Homeadvisor about the job not being done, I kept getting representatives in Asia that I could barely understand. I spent four hours one day on the phone just trying to first get another company out to finish the job. Being frustrated at this point I placed a dispute on my credit card, and asked Angi for a refund. Angi Homeadvisor did eventually send another company that could finish the job. I paid that company in full for their services that day and sent a check to the first company for the partial work that they did.

    Due to all of the issues, I started receiving numerous local phone calls from the same number on my caller ID. Since I was receiving so many of them I finally picked up one of the calls to get yet another Angi Homeadvisor representative from another country that I could not understand. I tried blocking these calls, but they were not able to be blocked. I called my phone company for advice and they suggested placing an FCC Complaint. Although the second company was a positive experience, my experience with Angi and HomeAdvisor was totally negative and I will never use either service again. I also asked that my account be deleted, and I got an email back stating that it was deleted, but as you can see, that did not happen either. BEWARE!

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    Verified purchase
    PriceRates

    Reviewed Sept. 20, 2022

    We found 3 companies to give us quotes on our landscaping job. We were looking for someone who would represent themselves well, answer questions, and have a reasonable price. We checked all the boxes with Bruce and his team at Panhandle Aquascapes.

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    CoverageTechMaintenanceStaffBilling

    Reviewed Sept. 19, 2022

    I had a bad experience with JJ Pools of Prosper Tx, and question the recommendation of Angi. I will positively upgrade my experience with Angi (only) if they pull their JJ Pools recommendation. JJ Pools was on the Angi pool contractor list. I had always trusted Angi and Angie’s list. Bad tile work, a pool light left dangling in pool, unsat cleanup and a hole punched in a glass brick tile are in my Review. Read it in entirety under Bill L. Angi was helpful trying to get JJ out to fix their mess. I would normally be ok with that, EXCEPT JJ demanded I pay amount due (10%) BEFORE he did any work. After seeing his previous work, paying before it turned out acceptable is totally insane!! In fact during a second fix it visit, the tiler punched a whole in my glass brick. The second level Angi arbitrator totally agreed with me. I was sent a form to sign, however, saying I let both JJ Pools and Angi off the hook, no matter bad a third fix it attempt turned out.

    The Angi arbitrator said she would collect my Review PLUS 2 other Reviews just made in last 30 days. (Mine was Bill L, plus Lisa F and Karen H) All had graded JJ Pools ONE HALF STARs, the lowest possible. I am afraid that if Angi did nothing to JJ Pools and there are still on the recommendation list. If JJ Pools HAS been booted, I give credit to Angi for integrity over making money. I will change my grade to Angi for credibility. Yet until I see that, I remain skeptical. I trusted Angi, yet never will, if they bow to making money over excellence in companies recommended. I always thought that is WHAT ANGI and ANGIE’S LIST STOOD FOR. I will be your spokesman for life if you stand up against sub par companies. That is why we consumers go to you, WE TRUST YOU. Please restore my faith in Angi.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2022

    Angi provided me with names of painting companies in my areas. I used one of the companies. Thanks to all the positive reviews on Angi site. The reviews were on target. Angi is a quick way to find reviews on companies. It helped me select a company which lived up to it reviews.

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    Verified purchase
    PriceRates

    Reviewed Sept. 18, 2022

    They also have awesome prices. They arrived on time and did a good job. I work a lot and don’t have a lot of time to clean my apartment but I’m happy to found this company, now my apartment keep clean and shine.

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    Verified purchase
    Price

    Reviewed Sept. 18, 2022

    They made it much easier to find what I was looking for and to read their views. Also to get all the quotes that I needed for the job that needed to be done to picked from. The one thing I didn't like was the Angi person was more expensive. They need to look into that.

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    Verified purchase
    Customer ServiceTechOnline & App

    Reviewed Sept. 17, 2022

    Hired a contractor Jason D. off of ANGI list to install a doggie door. He, Jason D. came the first time and cut the opening on the inside of the house but there was some electrical in the way. So he said he couldn't do that but once I got that done he would return. I got that done and he has not answered my calls, texts or emails to come and finish the job. I also tried to contact ANGI but they have no number to call and are also not responding to emails on their website. Do not use ANGI. If you have a problem you can't get ahold of them.

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    Verified purchase
    CoveragePriceMaintenanceStaffHonesty & Transparency

    Reviewed Sept. 16, 2022

    Chris has done many long overdue repairs that I have needed around the house since I bought it two years ago. Chris has made the entire experience of showing me what needs to be replaced. What will work good and upfront with all costs. I found it extremely helpful to go with him to a large hardware store and have him show me what he’s buying how he’s going to fix it if there’s anything I can do to assist with prep work. He is very thorough, knowledgeable, competent, honest, and hard-working.

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    Verified purchase
    Staff

    Reviewed Sept. 16, 2022

    I’ve worked with Mr. ** and I think that he has been doing a great job, he's always on time and he always makes sure that the customers are satisfied with his work and he's also a hard worker and an excellent businessman.

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    Verified purchase
    Customer ServiceTechPunctuality & Speed

    Reviewed Sept. 16, 2022

    I was a little disappointed that no one actually called me - I had to call/contact vendors myself. Two appointments, that were automatically set up by Angi either canceled or didn't show up. Fortunately, one of the ones I did contact did show up and got the job done (for slightly more than I expected).

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    Verified purchase
    PriceStaffRates

    Reviewed Sept. 15, 2022

    Was a great experience working with Breakout services. Went above and beyond what was expected. Very friendly and professional. I am planning on hiring them for more projects in the future. Great on pricing and wiring with Veterans thus was a family company working together.

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    Verified purchase
    Customer ServiceTimeliness

    Reviewed Sept. 15, 2022

    I wanted to write a review for the inspection company I used back in 2013 when I bought my home, but it appears I may not have done so. It just so happens I needed to call them again yesterday for assistance on a matter that I thought was more serious. They came to my rescue on the same day and luckily the issue is not as serious as thought. If I ever move or purchase another piece of property Honor Construction and Inspection services will be the only inspection company I will ever use.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2022

    On my home icon screen I got two large One Drive Pop Ups. I called Geek Techs. Shawn at Geek Techs restarted my computer and we reset the Angi password. Everything is fixed and working fine. The Geeks are the best.

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed Sept. 13, 2022

    Angi was prompt and quickly had a technician call me the same day. Ronnie came out. Repaired broken spring and made sure door was safe and working right. Thank you Angi for everything. I'll use you guys in the future.

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    Verified purchase
    TechStaff

    Reviewed Sept. 13, 2022

    I had a excellent experience with this site, all of the contractors were professional. More than qualified. I would recommend this site to all of my family and friends. They have a contractor for all of your home improvement projects all on one site, no strings or hassle.

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    Verified purchase
    TechStaff

    Reviewed Sept. 13, 2022

    My experience with your service tech, Chad, was outstanding. He was very knowledgeable about the questions that I presented to him. I now have a better understanding regarding the questions that I had. I enjoyed talking with Chad. Thank you, Chad.

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    Verified purchase
    PriceStaffRates

    Reviewed Sept. 13, 2022

    Awesome guys, great prices, professional work. They showed up on time, completed in a timely manner, and we have had no more problems since. Highly recommend them, they are friendly and knowledgeable and went out of their way to keep my wife calm…

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    Customer ServiceContract & TermsTechPriceMaintenanceStaffTimeliness

    Reviewed Sept. 13, 2022

    They don't even deserve one star. We are a full-service landscape company in business for 30 years. Thought we would try them. We contracted with them in January and cancelled them in June for failure to perform. Our vendor rep dropped the ball 3x first failing to respond to us for approx. 3 weeks, and then failed to give proper guidance to our office manager on how / what category to change our service offerings to from Winter to Spring so we could get the leads we wanted. We lost another 2 months of potential lawn care leads during the most opportune time of our season because the rep didn't know or understand the proper category to have us list under based on the categories they offer. We should have been under lawn maintenance, but he told our office there wasn't a category for what we wanted (Lawn Care).

    The last straw was trying to reach him again in June with no response. I finally got on the phone after I was informed that he wasn't responding and found out he was no longer with Angie's. I was wondering why the new rep didn't reach out to us, and or why we weren't informed. It took another week of playing phone tag to get the new rep on the phone, and another week to have him present his options for us. That was enough after paying 2k of a 4k contract which we were reluctant to do in the first place as I explained to the representative who initially contacted us to get us on board. I had to call her because I couldn't reach anyone else.

    Whatever you do avoid doing business with Angie's. They are a rip-off. They have proposed two settlement agreements over the last two months, each time lowering the amount they are willing to charge us to let us out of our contract. We secured one 500.00 job during the 6 months we were with them. That's pathetic. This company is disorganized and expects to hold you to their contract when they failed to meet their contractual agreement. I've been with the BBB and Angie's, and I will tell you to use the BBB. Angie's is just as bad as Home Advisor.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2022

    That Bug Guy actually messaged us almost immediately after we placed our request. He was quick to show up and had availability. Really was able to help us feel more at home in our place now that the bugs are gone.

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    Verified purchase
    Staff

    Reviewed Sept. 12, 2022

    I haven't used Angie for a while now but the few times I have it's been a great experience. Finding the right people to do the work I need has been great every time. I will definitely use Angie in the future. It's like the yellow pages to the best options of professionals in the area.

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    Customer ServiceSales & MarketingPriceOnline & AppBilling

    Reviewed Sept. 12, 2022

    For me to leave a long review like this, It means that I don't want anyone else to go through the frustration I did. I have used Angi leads service for my business for about a year. At first the leads service brought in for us some extra business, but it was not cheap per lead and you had to really chase down the customer in several ways, and need to be the first one to be notified on the app and to get them to pick up the phone...Every month I was calling the customer service because of the large amount of leads that had invalid phone numbers or didn't answer their phones, or the fact that my app was malfunctioning and I'm wasn't getting notified of the leads until a day after, Which I was being automatically charged for. Come to find out ...You are competing with over 6 different local companies for each lead, so the customer gets overwhelmed with all the calls and thinks you are a scam. (From conversation with many Angi customers.)

    On top of that, I tried to cancel, but they kept sending me fake leads and bills. Save yourself time and money, there are better ways of advertising locally. I think this business is on its way out and will try anything to stay afloat. They sold my information to other call agencies to record and harass me about a disputed charge with my bank that was found to be unjustified by them after I submitted proof in documentation, but they still persist. I hope you think twice before falling into the trap of Angi.

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    Verified purchase
    Staff

    Reviewed Sept. 12, 2022

    Wife did search and we are very pleased that we used Angie's List to hire our painter. John ** did an outstanding job of not only painting our house but also repaired and painted the surrounding backyard stucco walls. He reinstalled all screen windows and cleanup was exceptional.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2022

    I’ve found solutions; companies to help me resolve issues. Angi helped me find repair companies for a burst water pipe and followed up to ensure I was satisfied with the job done. And I am happy to provide a review for a company I have repeatedly used and would highly recommend.

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    StaffHonesty & Transparency

    Reviewed Sept. 8, 2022

    I hired JJ quality builders to do a complete reroof on my home and I can honestly say they are the best roofing company I have contacted. From start to finish it this process has been amazing with them. I 100% recommend this company. You will never see the owner of a business actually come and sit down with you to explain the roofing process with you but this company did. Jesus the owner is phenomenal!

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    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 7, 2022

    Angi's service was horrible from top to bottom. I booked a project for my home weeks in advance. I communicated with the assigned contractor several times, including the week before the installation date. The contractor failed to arrive for the appointment. I looked at my Angi app, and a different contractor was suddenly assigned. I contacted him, not knowing his full name or qualifications. He had no idea he had been booked and was busy all week. I contacted Angi. Zero response. They sent an auto-message at the end of the project time asking about the service.

    I, again, said that there was NO SERVICE provided. The next morning, I see a charge for the full amount. I called for a refund, which will take 3-5 days to process. I had to hire another contractor, who may be doing the work before the funds are back in my account. Their customer service rep hung up on me when I challenged his statement that "the account is charged automatically after the project time ends unless the customer raises an issue. "Clearly, you are charged whether you raise an issue or not. Horrible service. Unreliable contractors.

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    StaffRates

    Reviewed Sept. 7, 2022

    Make A Choice Home Exterior was a company that exceeded our expectations. After interviewing 5 different companies we knew they were the one that was going to assist us in the largest financial decision we had to make. We had never remodeled the exterior of our home, or any others and the task seemed overwhelming. Chuck was extremely knowledgeable in the process and took the time to listen to our concerns. His professional approach on “what is reasonable and customary” when starting a project of this scale made us both feel at ease. He provided many different options for repair, replacement and kept it all within our stated budget.

    Choosing the paint colors was the only thing he said was, a personal preference and mentioned that Sherwin Williams is the best choice for exterior paint, and they have any colors that meet your expectations. Project took 2 weeks and came in on budget. Their crew was employed by MAC and not sub-contractors. They were on time, cleaned up at the end of each day and very respectful of our property. On Time. On Budget. Amazing results. If you are interested in having work done, please contact Chuck and the team at MAC.

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    Punctuality & SpeedStaff

    Reviewed Sept. 7, 2022

    I had a great experience with Pennington Fence from the start of our project to the completion of our project. Katie was very friendly & professional. The crew arrived early and did a fantastic job. The whole family loves our new fence.

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    Reviewed Sept. 7, 2022

    It was easy to sign in and leave a review on Angi. We were impressed with the service and installation that Mad City provided. We wanted to share our experience with anyone who is considering them for improvements in their home.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 6, 2022

    Those guy did my tub like 17 years ago and it still looks new as they first did it and the sparkle on the tub is still there. I love what they did my to my tub. They are lifesaver cause it was holiday so they responded so fast and did it. I really appreciate them.

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    Reviewed Sept. 5, 2022

    We are very pleased with the work done by Paramount Paving LLC. & recommend them to everyone. In 2021 they turned our ugly, stone driveway & walkway to a beautiful site after laying asphalt. In 2022 (last week) they applied a sealer & we experienced the same high level of quality work & friendliness from owner Sal, and his team.

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    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed Sept. 5, 2022

    Angi took over Handy and made the entire Wayfair process terrible. Angi Corporation: 1. are thieves 2. removed speaking to a person on the phone 3. made the furniture assembly process a free for all, up for grabs with any internet contractor allowed to accept your assembly appointment. 4. revamped Handy's process and eliminated common sense, process transparency and professionalism

    I paid for an assembly of an entertainment center which required 2 people to assemble due to me being a disabled veteran. Angi sent out the job to all the local contractors. The available present contractor was never told who the other contractor was suppose to be, he also didn't have a phone number to call. NEVER contacted me to reschedule a 7 am Sunday assembly appt due to absentee of 2nd contractor. We waited until 8 am to instant message Angi to find out where was the other contractor was (Wayfair didn't open until 9 am). Angi basically said "Oops, we need to reschedule because no other contractor accepted the job"

    So it wouldn't be a waste of the contractor's gas money (because Angi won't pay a trip fee if it's no fault of the contractor) I offered to be the 2nd assembler even though I paid for someone else to do it. The contractor accepted my assistance & we assembled my entertainment center. I called Wayfair & divulged everything & Wayfair called Angi & the Angi representative stated they don't give partial reimbursement. Angi stated that it can only be cancelled and the contractor in my home wouldn't be paid. Wayfair credited me back partial of my assembly charge & apologized on their behalf. Angi is a thief and a business bully. Angi keeps all my money for a 2 person job even though Angi only provided 1 person & so Angi should only get HALF the fee. Shut Angi down for good or fire management immediately.

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    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2022

    It was a great experience overall, very professional, helpful, reliable and prompt. It was on time, when I needed it. I will definitely recommend your service to all of my friends and family. Keep up an excellent job and a great service, very much appreciated. Thank you very much!

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    Customer ServiceStaff

    Reviewed Sept. 3, 2022

    As soon as I listed what I was looking for I received a call from Greg ** with Cool Pressure Power Washing. He was the best choice and I did not have to even consider anyone else due to his professionalism. He has a kind and pleasant manner. I will be hiring him again.

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    Staff

    Reviewed Sept. 3, 2022

    Created a level of organization that could be continue and improve my life and my family's life. She created a space for the dogs and organized my son's space quarterly. She organized my kitchen and my business and always willing to help with whatever I asked.

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    Customer Service

    Reviewed Sept. 2, 2022

    This company, first of all the communication between pros and the service is horrible, only texting is the way of communication. When I show up to a job and there is no data connection then they can't confirm I was there. Also the if the customer doesn't answer the door and I am there all the customer has to do is say I never showed up then I get fined for false claims. The customer service for the pros is the worst I have ever dealt with in my entire life. Don't do buisness with this shady company unless you enjoy being overworked and vastly underpaid.

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    Customer Service

    Reviewed Sept. 2, 2022

    I tried to use the service for moving. However, because I refused to allow cold calling to my cell phone I was told I can not use the service and the person on the phone hung up on me. I have a full time job, why would I be ok with people calling my cell phone all day. I have read the reviews and they don't just give your number to a few people. I said I rather have email contacts so that I can control the number of people and once the job it over, I don't have my phone ringing. If that is the customer service you get before you sign up, I am glad I never used the service.

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    Customer ServiceTech

    Reviewed Sept. 1, 2022

    This company appears to be out of control or overwhelmed in some very negative way. After having a problem with the contractor that I hired through them, I was unsuccessful in getting them to respond to me in any way. They completely ignored all my efforts and did not stand behind their "happiness guarantee." It is clear in retrospect that any company can get their stamp of approval by paying their fee. I do not think this company is operating in good faith and I would never use them again. Find a contractor through this company at your own risk. If you happen to get a stinker you are 100% on your own. This company will do nothing for you.

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    Customer ServiceTechSales & MarketingPrice

    Reviewed Sept. 1, 2022

    If you are looking for advertising in Angi list, the cost is not defined, the contract is annual, the monthly minimum for my area is $350. But if you cancel you pay 35%. Customer service is very rude. They just want your money, and expect you to cancel the service. The information on this page is false, because there are cancellation charges.

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    TechHonesty & Transparency

    Reviewed Sept. 1, 2022

    I had used Angie's List for many years and although I no longer needed to use them as often now, I turned to them for assistance in locating a fence contractor. I was given several to talk with, all of which that I spoke to were nice and willing to work with my problem. I depend on the site to provide me with honest people to assist me.

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    StaffTimeliness

    Reviewed Aug. 31, 2022

    Thank you very much. Everything was details. Work was Done the same day. Nick and Logan very professional crew. I have recommended them to my family in one. A lot of work was done. So far we’re really happy, Keep it up guys. Thank you for everything.

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    Reviewed Aug. 31, 2022

    I really loved what you did to my bathtub, they know what they are doing. Great job guys. Keep up the good work, I appreciate the work and I’ll recommend you to all of my friends and family. This is the at least I can do.

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    Punctuality & SpeedStaff

    Reviewed Aug. 30, 2022

    Victor was very prompt and was able to quickly provide extermination service. He was also able to help create a plan to make sure re-application was not required and to keep fleas from returning. Victor worked with me to make sure that we could get this done on a schedule that worked for me and I would happily use his service again.

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    Reviewed Aug. 30, 2022

    8ft cedar board on board privacy fence, and new porch. Demo’d existing porch & added a new 40 foot by 16 foot, metal roof porch with tongue & groove ceiling. Also added a sixteen foot buy 15ft concrete slab to support a hot tub.

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    Staff

    Reviewed Aug. 30, 2022

    We've been using Angie's List for years. I've always found it very helpful. We have used it when we were living in San Francisco. It helped us find the right people to do the work we needed. We've used it at home here in Chesapeake for years for the same reason.

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    TechStaff

    Reviewed Aug. 30, 2022

    What can I say Angi put us in contact of an excellent contractor! It made my search extremely hassle free and resulted in a contractor that completed all work needed in one day. I would def use this service again.

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    Reviewed Aug. 29, 2022

    Great service to find the right people to get a job done. Have used in the past and just the other day. Found a great tree service to work on a very old tree in my yard. The tree dropped a tree sized limb onto the cable lines and was being held up by them. I would would use both the tree company and ANGI's site in the future.

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    TechRefunds & PayoutsStaff

    Reviewed Aug. 29, 2022

    I was skeptical of Angi-listed contractors originally; I thought they paid for placement. However, after doing some independent online research, our experience has been nothing but positive. Do some pay? Who knows, but I'm just not sure I care anymore.

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    PriceStaff

    Reviewed Aug. 29, 2022

    I'm Using this company 2-3 time before. Every time Great experience. Thanks for everything. I would highly recommended them. It cost 50000$. I Very happy to give them the money. Money is my life. I need Money. Roof shingles were replaced on time and in a very professional manner. The site was also left clean from all debris. As a result, I would not hesitate in recommending Matute Roofing INC to family or friends or hiring them again.

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    Customer ServiceTechSales & Marketing

    Reviewed Aug. 27, 2022

    I was never contacted by a contractor. When I tried to contact the contractor, Hightower Reality Solutions, voice mail box was full. Then I was Bombarded with emails From Angi about becoming a member when advertising suggests it's a free service for homeowners. All in all a very frustrating experience.

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    Customer ServiceTechTimeliness

    Reviewed Aug. 26, 2022

    I used to really like using Angie's list to get reliable reviews of service providers, now Angi makes it harder to see reviews without "requesting a service" which results in no response or too many harassing phone calls. I did end up finding a great provider this time, but the process to get there was non-ideal. My prior request I got no responses at all. I will just use Google in the future.

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    PriceStaff

    Reviewed Aug. 26, 2022

    Gotten several projects done with Angi. As soon as you submit a project several highly qualified companies and professionals reach out. Never had the first issue. My most recent project was the largest. A custom pool deck for a newly installed pool. Southern Belle Construction reached out, gave a guaranteed quote and it was built by the end of the next week!

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    TechSales & MarketingStaffRatesHonesty & Transparency

    Reviewed Aug. 26, 2022

    When I first signed up their sales rep promised me more than what they could offer. The leads they send are not services we provide and I'm stuck in a 1 yr contract or pay a cancellation fees. The account I was assigned and his manager have actually told me to change the services I provide so that I can offer more in the category that I am in. I was extremely clean in the beginning that we do not do remediation, my account rep personally told me he could get me 15-20 per month, then when I only had 1 contact per month he lied and said he never said that, then back tracked and said, "Well I should have looked into it more." Their metrics are off and are not representative to the truth.

    We offer environmental inspection and testing; mold, lead and asbestos; we do not do the remediation because it would be a conflict of interest. When I first signed up they said that that was not a problem and from the data said that I would get 15-27 contacts a month, after 3 months they said well your are too focused and should broaden your services.

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    Customer ServiceTechOnline & AppBillingRates

    Reviewed Aug. 26, 2022

    In April I inquired about a pool service on line. In order to join I gave my credit card. I hired another company outside of Angie's. I received a text from a pool company saying they were on their way to my house. I informed them that I did not contract with them and asked them please not to come to my house. They showed up anyway while the other pool company was there. They left and billed me almost 900 dollars. I complained and it was adjusted off my credit card. In August I was "rebilled" the 900 dollars. When I called they insisted I was not "rebilled." I sent them a screen shot to show them that I most definitely was. 3 hours of going back and forth and still no resolution. I would not recommend this company to any one. Plus you constantly have people contacting you when you are no longer interested in their services. Terrible company.

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    Customer ServiceCoveragePriceMaintenanceRates

    Reviewed Aug. 25, 2022

    Ken is a great electrician with a great personality as well. My two GFCI outlets were not working. He realized it was a short and fixed it for a reasonable price. There is a reason he has a 5 star rating on Angie's list. Call him up for his free phone estimate and you will see what I'm talking about. He's definitely the first person I will call for any future electrical problems in the Bronx area.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Aug. 25, 2022

    Total remodel. All necessary steps were taken to ensure all work preformed was up to code. Excellent contractor. Estimate was accurate and completed on time. Good communication throughout the process. Very satisfied. Would definitely recommend this team to do jobs for friends. I already have this contractor on speed dial for future projects.

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    Customer ServiceTech

    Reviewed Aug. 25, 2022

    I've only had great experiences with their contractors. Nothing more to say. Used a few times for my home. Small and big jobs. Received phone calls right away from several contractors, hired right away and started job within a couple of days.

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    Customer ServiceTechRates

    Reviewed Aug. 24, 2022

    Angi no longer allows you to choose which contractors to contact. You have to enter a complete description of the issue and then contractors call you. I want to see a list of contractors with their ratings and I will choose who to contact.

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    Reviewed Aug. 24, 2022

    Cody & his crew were here all day (12 hrs) clearing the old mulch & spraying the new weed growth and laying mulch over the entire backyard. They all worked tirelessly for 12 hours with this necessary project before I can rent my house. Everyone on Cody's crew was hardworking, polite & a pleasure to get to know! I would hire Cody's company again and I intend to recommend him to my local family & friends.

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    Customer ServiceTechStaff

    Reviewed Aug. 22, 2022

    Contracted for 3 separate services through Angi. 2 did well, the 3rd was terrible. Tried to make a complaint through Angi's "Happiness Guarantee". Sent 2 emails and eventually called. Customer service agent was NOT helpful at all and I have not been contacted about my complaint. Do NOT use or trust Angi unless you are a gambler.

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    Staff

    Reviewed Aug. 21, 2022

    It’s hard finding someone trustworthy and competent to work in your home. Angi has helped with roof replacement on our former home, and finding Bob ** to worked at numerous projects in the house we recently purchased. We trust the people sent by Angi. This service has been mentioned to our friends when they are searching for someone to come to their home and have a project done. We certainly appreciate the ease of Angie’s list.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2022

    I needed two trees trimmed, one in the front and one out back. I just called yesterday and they immediately got with me. Showed up this morning at 9 and I hired them on the spot. They came prepared and we’re done in 2 hours. Cleaned up every leaf and limb. Great job and very professional. I definitely would recommend them.

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    TechStaff

    Reviewed Aug. 20, 2022

    They did a wonderful job. I would definitely hire again and give referrals. They moved my furniture without damaging any of the items or the property that they came out of. They were professional and moved our items in a timely fashion. Great company few to do business with.

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    Staff

    Reviewed Aug. 19, 2022

    My experience was outstanding. The Team was also outstanding!!! Very supportive, caring, and professional. We love our new bathroom. It is gorgeous. I love my beautiful tub, toilet room, gorgeous cabinets, and the design. Absolutely, amazing. My family loves it. My soaking tub is more than I ever could have dreamed.

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    Customer ServiceTechSales & MarketingPriceRefunds & PayoutsHonesty & Transparency

    Reviewed Aug. 19, 2022

    The business is scamming business owners listed with Angie's List. Any time a consumer pings a contractor listed with Angie's, the contractor is automatically charged for the referral. Our experience has been the the consumer WILL NOT answer the calls from us or will lie and tell us they've already contracted another contractor (15 minutes after the referral is sent). Consumers use it to search for contractors with NO INTENTION of contracting. Angie's CHEATS the contractor out of "advertising" charges and WILL NOT refund when a lead is dead from the start. DON'T GET SCAMMED LIKE WE DID!

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    Punctuality & SpeedStaff

    Reviewed Aug. 19, 2022

    Every part of the experience was excellent. From the punctuality of getting the estimate to the actual installation everything was done on a timely basis and with as professional people as I’ve ever worked with. I will definitely be referring them to all of my friends.

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    Customer ServicePriceRefunds & Payouts

    Reviewed Aug. 19, 2022

    I had reserved a handyman. Because I am partially disabled and a single woman I tried contacting the Handyman. He never returned my call. So I canceled 5 days before the reserved date. On that day the Handyman called me. I told him I had canceled 5 days prior and he did not return my call. His English was not that good but I thought he understood. So not only did he do nothing but I have been charged for work that says was completed. I tried to find the name of the Handyman on my account and there is no information. They request all this info that I do not have.

    I don't have an invoice. I don't have any cancellation notice. I think taking advantage of someone and taking their money is about as low as a company can get. I have no recourse because there is no information on the order except Handyman completed the job. I make very little money and it was a lot for me to pay. So now I am paying for something I did not receive through Affirm who are equally crooks in my opinion. I have nothing good to say and I hope everyone thinks twice before they hire such a deplorable company. Never again. And because I don't have that info I cannot write a review on Angie's List.

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    Customer ServiceTechStaff

    Reviewed Aug. 19, 2022

    When trying to write a review of tree service provider we recently used I was prevented from submitting the review unless I accepted Angi terms and conditions. There was no way to accept the terms and I was stuck in an infinite loop. I was signed in at the time. The helpful chat agent gave me a link to a slightly different review page and I was able to complete the review without the problem. The only difference was that the first review page was accessed via a link from an email from the tree service provider and the review pages was laid out differently with that link.

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    TechPriceRates

    Reviewed Aug. 18, 2022

    I'm not sure whether I'm supposed to rate Angi's or the contractor I used. I'm happy with Angi's and ecstatic with my cabinet guy, Dennis ** of Affordable Cabinets of Cape Cod. I found several of my contractors on Angi's and so I'm quite happy with the service and would recommend it to anyone.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBilling

    Reviewed Aug. 17, 2022

    In my humble opinion here, Angie’s List is a Corrupt Company. We hired them to send someone to clean our home monthly. Their very first visit was cancelled by them at 7:30am for a Saturday 8am appointment. That should have been a red flag. They rescheduled for the following Tuesday at 4pm to 6:30pm. They arrived 10 minutes late and they only worked for 70 minutes and they said they were done. To summarize, they didn’t do much at all. They never swept the floors and they just wiped everything down with a DRY cloth and really didn’t get much accomplished at all.

    We paid them cash and after they left, we saw everything they did not do. We tried calling the maid directly, of course Rhonda ** did not call us back, go figure. We called Angi at their 800 #. Angi outsources all of their customer service calls to the Philippines. What a flipping joke. Their customer service is the worst on the planet. They are completely clueless in helping a customer. They just double talk you to death so you want to hang up. The kicker here is they have my credit card on file in case I did not pay the maid. I paid her in cash and then Angi charged my credit card too. I sent them an email with over 20 photographs detailing what their crew missed cleaning. They offered us 50% off our next cleaning. That’s like getting 50% off your next visit with Beelzebub.

    No matter what, you are going to get screwed big time. Please do the research before hiring anyone from Angie’s List. The company doesn’t give two ** if you are happy or not with the service you’ve received. They DO NOT want to fix or correct the problems at hand either. They just ignore your emails and they will not call you back with any assistance. They’ll just hang you out to dry. Negative 100,000,000,000 Stars. Angie’s List needs to be investigated for corruption at all levels of the company.

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    TechStaffTransparency

    Reviewed Aug. 17, 2022

    Was trying to find company who could install pet resistant turf because we have large dogs who have destroyed yard around back porch. Angi made it super easy to find and contact local companies!! The company we went with was super friendly, professional and timely!!! We were kept up to date with progress of project the entire time from when we signed contract!

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    Ease of Use

    Reviewed Aug. 17, 2022

    This was easy to use, much easier than the last time I tried. I will be using Angi more in the future. I do request that when I’m researching, please don’t submit me to those I’m checking out. I want to be the 1 to make contact 1st.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 17, 2022

    I booked a service through "Angi" based on the generally good reputation of the old "Angie's List". Big mistake. They rescheduled 10 minutes before my appointment time and chose a new time for me that didn't work for me. I called and texted and emailed and they refused to cancel the appointment or give me a refund. The technician showed up at the arbitrary time they had specified and I wasn't there so they marked the service as complete. Further calls and emails were to no avail. Stay far away from this company. Their only goal is to dupe you into scheduling an appointment and they do nothing after that.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2022

    Job was done on timely manner, tech clean all is area when done., dress very tidy and professional, tech was on time, I was very satisfied with my job, my air condition is now running very good..I will and always call again for this tech to come my house again,,, and I will always recommend him to anyone, very good and excellent service.

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    Staff

    Reviewed Aug. 16, 2022

    They were terrific. They were very professional, conscientious, and meticulous. They arrived on time and worked efficiently. They were very courteous and answered all my questions satisfactorily. They cleaned up thoroughly. I would certainly hire them again for any work needed in the house.

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    Staff

    Reviewed Aug. 16, 2022

    Love Angi, it’s a great review website that’s an extremely helpful tool. Found reviews for Katies Cleaning Co and other services on here that helped inform my decision on picking the right business to go with and it hasn’t let me down.

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    Contract & TermsPunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 16, 2022

    Charles understood the assignment of low maintenance design… He came up with the design and arrangement of flowers based on the description of what I was looking for. He was very professional and punctual.. They are a very hard working family!!! They worked a whole day pulling up roots from a nearby tree. Their work was exceptional.

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    Customer ServiceCoverageTech

    Reviewed Aug. 14, 2022

    Replaced all windows in our. Great Job, they started on time, made sure to cover everything and cleaned up after done. One window had small dent on the frame. Called and came back with new window with no problem! Service was great from beginning to end!

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    Customer ServiceContract & TermsTechPricePunctuality & SpeedRefunds & PayoutsHonesty & Transparency

    Reviewed Aug. 13, 2022

    Angi sent me a painter for a project in my kitchen. This person used the contractor license of someone else illegally. They charged me for work not done and never finished the work. Angi promised me a refund and never sent me the money. I waited a month and contacted them several times about it. They gave me a crook for a painter and then lied to me about the refund. I have the emails to prove this and will take them to small claims court.

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    MaintenanceStaff

    Reviewed Aug. 13, 2022

    I have used Angi to find professions for landscaping, yard maintenance, roofing, exterior painting, and electrical work. I am very happy to have a place I can count on to find quality professionals to do the work I need done.

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    Customer ServiceStaff

    Reviewed Aug. 12, 2022

    Foundation repair. Professional foundation repair. Performed a complete earthquake retrofit on our home. They did the most excellent job. Their customer service could not be beat. Their workers were responsive as well as their office staff. I would recommend them to anyone.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Aug. 11, 2022

    Book a lawn mowing service through Angi List. Went to verify who was coming on the scheduled day and the app and the website said to contact a specific person and a phone number. When called, the person couldn't tell the company's name and said she could not tell me more information because she was at work. I hung up and called Angi customer service. Was on hold for an hour, then the first customer service person I spoke to was rude and provided me with a fake phone number for their corporate office. After another hour of being on hold, I finally talked to another customer service agent that canceled the job. I used them for a move when they were Angie's List and didn't have an issue. What has happened to this company? Customer beware!

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    Punctuality & Speed

    Reviewed Aug. 11, 2022

    It was a great experience. Good conversation and the work was done fast but accurate. I would definitely send or recommend others to try these services. You can thank me later in your own reviews. Also ask for the full package that buffer is everything.

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    Coverage

    Reviewed Aug. 10, 2022

    Arizona Trade Masters came and fixed my home AC unit and did a great job and I would use them every time. They went out of their way to get my part that was on backorder. They actually bought a new compressor for me to get my AC done in a timely manner.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Aug. 10, 2022

    I would never recommend Angi for this service again. It was like signing up for a black box. No contract, no invoice, no statement of work. I had no idea what I signed up for, and apparently it wasn't much. My tenants moved out and I needed the apartment cleaned. Fortunately for me, I requested the stove and refrigerator to be cleaned because that was not a standard service and it would not have been done either. Actually upon further inspection, there was a streak of grease running down the entire length of the oven door. The only thing I could tell that the standard service provided was all sinks and faucets were cleaned and the kitchen countertop was cleaned. Of the items cleaned, one toilet was still dirty, and the drawer below the oven was not cleaned (See Photo). The floors were not mopped or even swept. I don't think they even entered the bedrooms.

    About the time the cleaners were supposed to arrive I received a phone call stating that their car broke down and they needed to catch an Uber. I understand that happens. They were one hour and 10 minutes late. Then, later, one lady admitted the car had been in the shop for a week, meaning the car trouble was known in advance. She also stated she was contracted for 5 hours of work. That was news to me since again, I didn't know what I was getting. Was that 5 man hours or 5 team hours? In any event they were "finished" in about 2 and half hours.

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    Customer ServiceTechPriceRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed Aug. 10, 2022

    My first experience with Angi involved an electrician coming to my house and yelling at me to pay him a $150 fee just for showing up and giving a rough estimate, although he had said over the phone that the estimate would be free. He also yelled at me that he had to pay a $75 finders fee to Angi and demanded I reimburse him for that. I complained to Angi and they did nothing--they never even responded. I told my agent and he said, "that's why I stopped using HomeAdvisor." I have attempted to hire other pros through Angi/HomeAdvisor but I have found the options are very limited and prices are inflated.

    I also find it distasteful how Angi forces you to give tons of information just to get rough price estimates online. Their one-question-at-a-time interface is annoying and misleading, and they collect way more personal info than they should. For instance, if you review a contractor, you have to agree to give the contractor your name and all your personal info. Just so they can harass you, I assume. And to dissuade any negative reviews. Even this review requires me to give my home address and all contact info. Probably for the same reasons. Thumbtack is way better.

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    Punctuality & Speed

    Reviewed Aug. 9, 2022

    We've lived in our home for twenty years. The baseboards were looking pretty bad. Having them replaced was important. Unfortunately, I did not know whom to contact. Using the service was both easy and fast. I was able to find someone who was local and he finished the job well.

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    Customer ServiceTechPricePunctuality & SpeedStaffTransparencyHonesty & Transparency

    Reviewed Aug. 9, 2022

    This is my first experience with Angi's new service where homeowners pay an annual fee, describe a project and Angi claims it will provide a quote and staff the job with vetted professionals. First contractor that was assigned to the job was a refrigeration specialist. He called me the day before the job was scheduled to tell me he was wrongly assigned and would not be coming out. Then the job opened-up again to Angi contractors and someone else was assigned to do concrete repair (small area 5' x 5'). The second contractor (very nice guy) showed up, looked at the job, left to get materials and removed the old concrete. He said he was only schedule from 9-1:30 and was getting paid a fraction of what Angi quoted me.

    My damaged concrete is now on my front yard, I have dirt where my walkway once was and no cement has been poured. I don't blame the contractor, he's a independent contractor making pennies on the dollar. I believe the problem lies with how Angi's jobs get filled through this supposed "service" Angi provides. I called Angi's customer service three times for help. I'm now being told my walkway concrete repair job is reposted and the Angi Rep says I won't be charged twice. I'll update this post if/when the job is complete. Bottom line is it appears that when you go through Angi's "service" you lose the ability to problem solve entirely. I'd post a photo if I could.

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    Customer ServiceTechPricePunctuality & SpeedStaffRatesTransparency

    Reviewed Aug. 9, 2022

    “Breaker Panel Upgrade/Misc. work” I purchased a house and found some electrical issues that needed to be addressed. I wanted an electrician who could perform an inspection and give me an estimate for not only the known issues but for anything else that may need to be updated and/or corrected/fixed. When I started looking for an electrician, I was looking for someone who did quality work and that would do the job right the first time. I came across Blue Collar Electricians in my search and after reading the reviews contacted them for an inspection estimate.

    Jacob initially came out for inspection. He was very knowledgeable and answered all my questions and concerns. He also pointed out some issues he had found during his inspection. After our meeting, I had a good feeling with the choice I made contacting BCE. I received a detailed estimate for all the work to be performed and the cost was reasonable. They scheduled two days for the work to be completed. The communication with Jacob and the office staff at Blue Collar was exceptional.

    Jacob and co-workers (Jackie, Patrick & Tyler) showed up on time ready to work. They were all professional and did a “Quality Job” on replacing/upgrading to a 200 amp breaker panel in the house and a 100 amp breaker panel in remote building along with fixing all the other issues. After installation, they stayed late and performed an operational check on both breaker panels and labeled all the circuits. Jacob and Patrick did a final walk-through with me to ensure I was satisfied with all the work that was performed and answered any questions I had. On the first day they stayed late and finished the entire job. Again, they did an excellent job on everything. I give Jacob and his co-workers a five-star rating but if there was an option to give them additional stars I would.

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    Punctuality & Speed

    Reviewed Aug. 9, 2022

    This company was prompt and very clean while working. I provided the paint and the company provided all supplies. I would hire him again for painting. I have also verbally retained this company to stain four decks once they are completed. Blessed Properties was a pleasure to work with!

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    CoverageRefunds & PayoutsStaff

    Reviewed Aug. 7, 2022

    We have hired two companies that are featured on Angi. The first company was to help us with some drywall and spackling issues that we were having. They came and did the work but we were not satisfied with it in the end. The owner came and looked at it himself and agreed that it was not on par with what their company considers to be good work. They did agree to come out and repair the portion of spackle, after a little bit of back and forth with the owner. We were given two options, one was that the person come out and fix it or that they give us half of our money back and we do it ourselves. We took the second option. The second company that we hired through Angi was actually referred to us by a friend and we didn't know that they were on this list. They did an exceptional job installing our floor and helping with the trim. We could not be happier with the job that they did. They were professional and courteous and detail-oriented.

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    TechPricePunctuality & SpeedStaff

    Reviewed Aug. 6, 2022

    It was simple easy project and Chess Company was outstanding on the job and with any and all questions we had! Great quality fencing and installation was quick! Thanks to Angie’s List we found this outstanding contractor! Would definitely recommend and hire Chad Hall LLC again! Great people and prompt crew! Thanks to Angie’s not only did I find a great contractor but he also had a fantastic quote on the project!

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    Punctuality & Speed

    Reviewed Aug. 6, 2022

    Floor had sustained water damage and new flooring was installed. Looks like new. The workers were polite, on time and installed the new flooring quickly and neatly. I was very pleased with the work. I definitely would hire them for future projects.

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    PriceStaffRates

    Reviewed Aug. 6, 2022

    Excellent service. Very knowledgeable. I now have best lawn in neighborhood. Definitely recommend. Great price and communicates with customers on how to water and keep yard looking its best. I have recommended All Pest Off to all my family and friends.

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    Rates

    Reviewed Aug. 5, 2022

    Relying on a agency for trusted referrals is appreciated and needed. Angie's is a value to anyone needing a recommended referral company. Thank you for having customers' best interest in need. I recommend Angie's to anyone looking to hire for their needs.

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    Staff

    Reviewed Aug. 4, 2022

    Great work done by Kramer Installation Baltimore MD as I needed a brace and brackets to have my living room mirror installed. This all worked out perfectly and I am greatly satisfied. Andrew also hung 4 other items I needed held beside my living room mirror and helped me to locate where best to put the pictures I also wanted to be hung.

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    CoverageTechStaff

    Reviewed Aug. 4, 2022

    I have had some good luck finding contractors with Angi. They cover a lot of the country and being in Alaska we need all the help we can get. Angi has been around for years and they seem to have a great handle on contractor and general services reviews.

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    TechSales & MarketingPriceEase of Use

    Reviewed Aug. 4, 2022

    If I could do less than 0 I would. They OVERCHARGE, they UNDERPAY the contractors. I used Angi for window repair. They charged me 586 dollars for "up to 4 hours". They only pay the contractor 160. The contractor could not do the job as the windows are too old and replacement is the only option. He wasn't even there for an hour. They still charged 586 dollars. Their system is very difficult to navigate as well. They are a SCAM. DON'T BOTHER! There are plenty of ways to find suitable work. And now after speaking to the contractors, I believe the only ones desperate enough to deal with Angi are going to be subpar anyways.

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    Punctuality & SpeedStaff

    Reviewed Aug. 4, 2022

    It is spectacular, they are very expert workers and, above all, very good work, they improved. Super clean. They finished a while. Very punctual. Removed damaged drywall and put new drywall. He put the tape on and then gave him an level 5 smooth finish. Very good work. Excellent. Spectacular. We recommend it. They are good workers.

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    CoverageTech

    Reviewed Aug. 4, 2022

    I contracted with Hyler's Tree Service to remove a number of small to large trees on my property. I had to get someone who was insured properly because a number on my trees towered over my neighbor's car ports and barn that had to be either trimmed or removed entirely. There was a very large oak tree that even the trunk had bent over one of the buildings. I contacted 3 of Angi's suggested contractors. They all were capable of doing the job. I am pleased with the one I chose.

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    Punctuality & SpeedFollow-Through

    Reviewed Aug. 3, 2022

    Hye design installed a beautiful artificial turf front yard. It is beautifully installed, they were prompt, clean, did what they said they would do for each day. It took a total of 1 week. There is nothing in the neighborhood to compare.

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed Aug. 3, 2022

    We are on an account hold from Angie’s List/Home Advisor- We were told that the accounts we would be paying for would run around $54.00. They did not. They charged us $115.00 for each lead. They also went over the spending amount given which was $300. They charged an additional $68.00 for leads they sent which were not valid, nor requested. When calling to cancel, the customer service representative argued and tried every single tactic to get us to stay to the point of NOT CANCELLING after I said, “Cancel my account, I do not wish to do business with Angie’s List/HomeAdvisor.” She said she would cancel the account.

    I had a sales rep call and I told him that we had cancelled the account. He did not tell me that they had only paused it and that it would resume on 8/6/2022 fully having access to the account and seeing what was happening. I received an email from Angie's List telling me that the account would begin receiving leads again on 8/06/22. I have tried calling multiple times and left messages for the Salesperson, Mike. No answers. They are a scam site and take advantages of small businesses. This is an unethical business practice and they are not trustworthy. This is not the same business that it once was.

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    Reviewed Aug. 3, 2022

    I had my kitchen and bathroom painted and was very pleased with the work performed. They were on time, cleaned up each time, courtesy and put back everything in place upon completion. I am very happy to share my experience.

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    Customer ServicePriceRates

    Reviewed Aug. 2, 2022

    It is a very difficult website for a first time user. Customer service or lack there of also problematic. When the user gets into trouble the first thing you see should not be a cold pitch: pay more to get to speak to a person - more insulting, you do not even quote the price list.

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    Customer ServiceTechStaff

    Reviewed Aug. 1, 2022

    Angi gave us the right contacts to conduct our due diligence and get our basement remodeling completed successfully. Contractors NOT connected with Angi struggled to understand what we needed to get done. Angi also did a great job on follow up to ensure we got the results we needed.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2022

    We selected Red Ladder Remodeling AWESOME, DEDICATED and their attention to detail is AMAZING. We had a complete remodel and after meeting with several other companies Red Ladder was the only company that listened to us and make every step of the renovation run smoothly. So if you are thinking about a remodel call Red Ladder.

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    Customer ServicePunctuality & SpeedStaffValue

    Reviewed July 30, 2022

    Excellent communication. Hard working and professional workers. Great value for services. Punctual and friendly. Very attentive to my needs for what was necessary to complete the job. I will definitely be using this company in the future and I would definitely recommend to others.

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    Customer Service

    Reviewed July 30, 2022

    Truthful, fair, neat and trustworthy. I highly recommend no Carefree Windows for anyone needing Window replacement. This was a huge job for me, however Mr. ** was attentive to my concerns and made sure the job was done correctly. Give them a call if you need this service.

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    Reviewed July 30, 2022

    I have used Angie's List a few times throughout the years. This time, I needed my flower beds cleaned out because I am no longer able to do it on my own. I wanted the existing plants removed, and designed for minimal work in the future. So glad I used Angi's to find the right company and was able to feel comfortable doing so. I know I can rely on Angi's.

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    Punctuality & SpeedRefunds & PayoutsBilling

    Reviewed July 29, 2022

    I tried several times to schedule a plumbing job, but all I got was "we're trying to match a pro to you". Finally they rescheduled with someone who never showed up, but said he did and tried to contact me, and they billed me based on that. He's in Texas, I'm in Vermont so that's not the truth. Why they even matched me to him I'll never know. Days later had to contact Angi yet again to get all of my money refunded. Not going to trust anybody I can't speak to again.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 28, 2022

    Our heat pump failed. The company that I have been using for AC servicing was not able to repair my heat pump in a timely manner, claiming they were waiting for a part. After enduring several weeks of hot weather in desperation I called Oregon Heating and Air Conditioning. Their bid was much lower and the repair was completed just in time before several 100 degree days were approaching. I wish to thank Clint for doing an excellent job of answering my questions and Sergio most of all for braving the heat of the day and working very hard to get the heat pump going. My wife and I are 75 and enduring heat is not as easy as when we were younger. Both Clint and Sergio are heroes for bringing much needed comfort to me and my wife. Thank you so much.

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    Tech

    Reviewed July 28, 2022

    Very good, I trust Angi list. I have used them many times over the last several years and have never been disappointed. Using Angi list you are normally given several options for contractors therefore you can choose the one that best suits your needs.

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    Staff

    Reviewed July 28, 2022

    In truth, I find Angie's list and Home Advisor to be more of a hindrance than help, but in this case the pro in which they represent, was absolutely fantastic! I'd recommend his services any day small or large job!

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    Staff

    Reviewed July 28, 2022

    Tim, did an outstanding job, he came to our door to explain what he will be doing, he asked a few good questions too, we live in a townhouse, so Tim wanted to know what our property line was, he did an outstanding job.

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    CoverageStaff

    Reviewed July 27, 2022

    Good site. Glad I got the pro we got. Also Adan was very professional and helpful. The one thing that I actually liked was how they took time to cover everything before painting. I hired them because I they would take care of the work area. Would most definitely recommend for painting job!

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    Sales & MarketingOnline & AppStaff

    Reviewed July 27, 2022

    I logged on to the app and put in my job needs and have many companies to choose from. And Angi also had some Referrals for me with other companies to help me out with my search. I will always use Angie’s when I’m looking to have some work done around my house.

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    Staff

    Reviewed July 27, 2022

    We absolutely loved Expo Home Improvement’s products and installation team. Everything is high quality and professionally installed! We found that the team went above and beyond what we expected. They didn’t just caulk, for instance, they used cement to match the stone on our house AND caulk to ensure a perfect match with the front of our house!

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    Customer ServiceStaff

    Reviewed July 27, 2022

    Crystal was on time, personable, efficient and professional. While working alone, she was methodical and sequentially finished her work in a logical manner. Little wasted effort. No phone time except to check in with HQ.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 27, 2022

    Helps you make and informed decision. Was able to find a great company to service our AC unit. Herring Heating and Air came promptly and did the service with a minimal amount charged. They sent a picture of the technician that was coming and he called ahead to let me know what time he would be here. He was on time and got right to work.

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    Reviewed July 27, 2022

    Great experience with East Coast Comfort. Major project and they made it go flawlessly. Would highly recommend this company to everyone! I have used ECC at all of my properties and they are the BEST in the business. I’ve recommended them to several co-workers and family.

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    Sales & MarketingRatesHonesty & Transparency

    Reviewed July 26, 2022

    Angi lies. Angi does no vetting and does not honor their guarantee. I will be naming Angi and Consumer Affairs in a lawsuit over false advertising. I believe this star rating is fake based on the into through the BBB. Through discovery I will be requesting proof of these ratings.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 26, 2022

    I immediately received a phone call from several landscapers or text. I was able to respond immediately to get work started. I also used Angi for final move cleaning and was very pleased! Angi always responds very quickly with quality companies. I always know where to turn for help. I am a fairly new widow so this is completely new to me to have to hire people to help me. Thank you Angi.

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    Maintenance

    Reviewed July 26, 2022

    So far my experience with Angi has been favorable. I have only done two jobs up to this point but will try a third very soon. I have been satisfied with the work done on my first two jobs. They were timely and didn't break the bank.

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    Customer ServiceTechStaffRates

    Reviewed July 26, 2022

    Navigating the new Angie website was more difficult than previously, as the site wanted to steer me to Angie selecting a contractor, rather than just listing the names and information for companies for me to review. In addition, the system defaults to sending my contact information to companies I didn't select. Apparently I missed "unchecking" a small check box, which produced a flood of phone calls to me from companies I wasn't interested in (including one company in bankruptcy!). I found this EXTREMELY annoying and intrusive. I was, however, able find 5 candidates from Angie to interview and was able to select from these one highly rated company that did an excellent job, so I still feel Angie provides a valuable service.

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    Punctuality & SpeedStaff

    Reviewed July 26, 2022

    They were prompt, courteous, efficient and provided quality service. They packed all of the contents of my mother's condo, kitchen, bath, bedrooms, living room, and garage. I would highly recommend this company represented by Josh and Chris for any move in the country.

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    Punctuality & Speed

    Reviewed July 25, 2022

    It was fast and well done. It was in a timely manner and was 100 percent effective, I would hire again any day of the week and would recommend to everyone in my job, family and Neighborhood. Overall 5 stars. Well done.

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaffFollow-Through

    Reviewed July 24, 2022

    When you have projects done on your house two things take place today.
    1.) Everything is expensive, from labor to materials.

    2.) There are a lot of people who claim to be contractors who claim to have the knowledge but have not been at it very long.

    The second category can be the most expensive contractors you will ever hire. This was my first time with Cornerstone and when I called, Joe was very polite and professional. He came to my home and went over all the roofs on the property. He then sat down with my wife and I and gave us advice as to what would be the best products to replace the roof with for the best life and performance. We had a bad hailstorm the week before and there was a lot of damage to our house and a lot in our area. I filed the claim and Joe from Cornerstone met the adjuster from the Insurance Company. They went over each building and discussed all the damaged areas and the proposed plan to repair it all.

    Thanks to our technical assistance from Cornerstone, the Insurance Company agreed with all of the line items and paid the claim in a couple of days. We scheduled the job and the crew arrived at the promised time. The crew was amazing in that everybody knew their job and the roof was bare wood in the few hours. The crew stripped the roof and checked everything before beginning to install the new membrane and shingles. Because the house was built in 1992, the original roof was tired but more importantly, had been laid down on tar paper. The new materials started with a membrane type base material and name brand shingles. On the advice of Joe from Cornerstone, we added ridge vents and drip edges all around to pull heat out of the attic and give that added protection to the edges of the roof.

    The job was finished on time, as promised, and when the Cornerstone Crew left the yard was properly cleaned up and looked as good as when they started. I have been a Manufacturing Engineer for over forty years and spent a lot of time on facilities projects. These guys all knew their jobs and really got things done quickly but, with amazing skill. The roof looks beautiful and once I get the trim painted plan on having Cornerstone install gutters all around to finish off the project. I am a really fussy customer and these guys really knocked it out of the park. Delighted with my new roof and would be happy to talk to future customers or even have them come and see the job Cornerstone did for me. Delighted to find such a great team of craftsmen in today's uncertain market.

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    TechPrice

    Reviewed July 23, 2022

    Angie's List is our go to over the years to find contractors for work. It is an easy process. I’d give them a five star, but the once ease of reviewing registered contractors, now requires a separate Internet search aimed at the List or for me to actually request a quote before I am seriously looking.

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    PriceStaff

    Reviewed July 22, 2022

    The person (Jacob) installed the window unit and did a great job but forgot to reinstall the window panes back and Angi List charged me $50 for a ladder that wasn't needed, never again, beware of charges for use of installer

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    Sales & MarketingOnline & App

    Reviewed July 22, 2022

    I haven’t used Angi for long but it’s been okay so far. Once I’ve had a chance to use it a bit longer I will try to edit my review. But for now, it’s okay. It’s easy to find workers that I need and I’m able to pay through the app and I’m able to contact the business through the app or website!

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    Staff

    Reviewed July 21, 2022

    They wired in a power generator to my home. They were very professional, courteous to us, timely and when the work was done walked us through everything they did and how it works. Explained it very well. I would most definitely recommend these people to a friend

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    CoveragePunctuality & SpeedStaff

    Reviewed July 21, 2022

    I was extremely pleased and had a positive experience with JV BROTHERS. I had them replace my rugs, moldings and give my home a fresh new color of paint. They were professional, reasonable and quick! My floors look beautiful! I highly recommend and will definitely use them in the future! Thank you guys for everything.

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    Staff

    Reviewed July 21, 2022

    Outstanding fence installation yesterday. Truly "superior" quality materials and installation by "Superior Fence & Rail". Installation team worked through challenges of a heavy rainstorm, and completed the job this morning with the two gates, rail fastenings, post caps and full wipe down.

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    PriceStaffRates

    Reviewed July 20, 2022

    Ceasar was hired for overall landscaping work. Projects included rebuilding mailboxes inside stone pillars as the main house entrance, extending the backyard patio with relocating the shrubs and bushes to other parts of the property, refreshing the mulch layout and finishing the stone work with solar light installation. Ceasar is a very neat and clean workman in his profession. He was very professional and respected my property when doing the work. He took time out to help me choose the right product for each project around the front and back yards. His workmanship is neat and detail oriented. The combination of his level of work and pricing makes me a happy and satisfied customer.

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    Punctuality & Speed

    Reviewed July 19, 2022

    The leads were bogus, and they continued to draft money out of my account in different amounts for a so-called early termination fee. I wouldn't recommend this company to anyone if you don't want your bank account tampered with at any given time.

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    Customer ServiceStaff

    Reviewed July 18, 2022

    They were very professional and checked on us. We would recommend them to all of our friends. We have more repairs coming in the future and will be definitely calling them first. Will also help give out business cards for them.

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    Customer ServiceStaffEase of Use

    Reviewed July 16, 2022

    Easy to use and complete. The loss of my dog was painful and I appreciate any and all help that was extended to me. I had to get a new password and it was done in seconds! The email was sent to me almost instantly and I was able to change my password and complete my review.

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    Customer ServiceStaff

    Reviewed July 15, 2022

    Definitely someone you can trust and rely on to get the job done and done right. Very friendly and helped explain everything to me about the project. He will definitely be the first person I call for any future work or projects I need done.

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    StaffHonesty & Transparency

    Reviewed July 15, 2022

    Sooo good. They are very very professional and very honest so every time anybody want go Egypt Although no two free business listing websites operate in the same way, you will likely need to follow roughly these steps to list your business on the platform of your choice.

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed July 15, 2022

    The job was booked through Angie's a couple weeks ago, a clean service was assigned two days before the appointment. 15 min before the appointment I received a text message stating my cleaning service's rescheduled to the next week, totally unexpected. Contacted customer service and was told that there's nothing they can do, besides canceling my appointment. Am very disappointed and upset. I have a party tomorrow and that's the whole point of hiring cleaning service, but Angie apparently thought allowing me to cancel and receive a refund is generous. I was told that this could happen any time, this is just how Angie manages requests.

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    Price

    Reviewed July 14, 2022

    From quote through construction highly satisfied, would gladly recommend Foskey construction. From top to bottom the company is top notch in all areas. From the start to the finish the crew showed up every day rain or shine ready to work.

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    Staff

    Reviewed July 14, 2022

    M &L Pro did an excellent work of my retaining wall and filled with 2ft depth of lum for my gardening. I am so happy with the project and finished on time. They were here from the start to finish daily 7am to 5pm.

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    Customer ServicePriceStaffHonesty & Transparency

    Reviewed July 14, 2022

    Our business, Yellowstone Radon, signed up for Angie Leads in Sept. 2021, since then Angie Leads has withdrawn approximately $1,572.02 from our business account— with the majority of that amount being withdrawn without our authorization. When we got the call from a customer representative to sign us up for your service we were told that “We would not pay a dime unless we pursued, or clicked on, a lead”.

    We, in good faith, trusted that Angie Leads was taking out the correct amount of money from our business account when a lead was occasionally pursued. However, upon close inspection of our account, we have found fraud by Anti Leads on an unprecedented level. Money was taken from our account even your service was not used. There are months where we have been charged hundreds of dollars for not using Angie Leads services. We’ve got every lead we have taken and compared it to the charges by your company and it does not add up. It seems that we were charged per lead sent to us not whether we pursued a lead… We would have never signed up for a service of that nature as it is not a good business model.

    We have tried to cancel our service and report this issue through the customer service phone line and have got nothing but the run-around. No one seems to be able to can solve this issue and the integrity platform returned an email but will not release the recorded phone call in which we were lied to. They claim that we signed up for a service that charges us twice, when we get the lead and when we agree to pursue it. Any recorded phone conversation will prove that we never agreed to those terms. EVEN AFTER CANCELLING OUR ACCOUNT WE WE CHARGED AGAIN FOR $32.33.

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    Staff

    Reviewed July 14, 2022

    Hunter put a new floor and new toilet in our bathroom. Throughout the entire process he was very friendly and obviously very experienced with both jobs. We have already hired him to do another job for us -- to install a larger shower in our main bathroom. Visitors to our Michigan cottage will be both amazed and grateful to have these much-needed improvements finally accomplished.

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    PriceStaff

    Reviewed July 13, 2022

    Efficient, seamless and professional describes our experience with NDE as we engaged them to install rheostats on several light switches in our home. Allan and his team have leveraged technology to personalize their customer interactions and provide for a very well run and efficient organization. From requesting a quote (at NDE's expense) to completing the work, we could not be more pleased with the entire experience. Thank You, Allan and NDE!

    Ken and Marilyn

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    Verified purchase

    Reviewed July 12, 2022

    Loved using Angi, wonderful platform to use in order to see what is in the area. Would recommend this to a friend in the future and will continue using this platform. Everyone needs to use this, very good and solid platform.

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    Reviewed July 12, 2022

    It was easy to look up people and companies. I liked that you have reviews. I used your service many years ago and was very pleased. I like that you get the truth out and do not sugarcoat a review. Your site is easy to work too.

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    TechStaffHonesty & Transparency

    Reviewed July 12, 2022

    I hired a builder referred by Angi. I thought Angi checked the legitimacy of contractors, i.e. licensing, business registration, experience, etc... Instead I got a lying, neglectful and very poor handyman. He caused all kinds of problems with my 2 bathroom remodels. He became very aggressive when I asked him to repair his errors. I am now preparing to sue him for my loss. I'll never trust Angi again. Caveat Emptor.

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    CoverageStaff

    Reviewed July 12, 2022

    I had an ac installed and the service was excellent and I would recommend him again. He wore shoe covers inside and he cleaned up all the mess and he comes highly recommended for any ac work. He arrived on time each day.

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    PriceStaffRates

    Reviewed July 12, 2022

    Excellent company that is true to its customers. We have used Lawn Green for over 30 years. With their help we now have the yard we have always wanted. They are extremely focused on a yard that you tell them what you need and what price you are looking at. Will have recommended them to friends and neighbors and they are also happy with the services.

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    Verified purchase

    Reviewed July 11, 2022

    The task was the following. I purchased a cat shelter with different levels to enhance my cat's outdoor experience. Mr. ** finished the assembly in two hours. It was complex with six levels of perches. He is reliable and skilled.

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    Staff

    Reviewed July 11, 2022

    I’ve used Angi to locate various home-improvement specialists. From fencing and Tree Work to Drywall, I have found the right company. But be careful there are some who aren’t what they say they are. Be sure to check references and don’t pre-pay them!

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    Verified purchase

    Reviewed July 10, 2022

    On time, did what I want the way I like. Did mind me watching. Could use a little less talking but like him telling what he was doing and why. Would I have him back? I hope so next week or so. Yes he is young but he will hard at what I need.

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    TechPunctuality & SpeedValue

    Reviewed July 8, 2022

    Contacted three vendors for the same HVAC unit. This vendor provided the best value. Worked with us to expedite the installation date. Arrived on time on scheduled day and stayed on till the new system is fully operational. Answered all our questions and concerns very professionally.

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    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceStaff

    Reviewed July 8, 2022

    Do not use Angi's subscription service. They say you will save 20% but in reality, you will overpay. I had a plumber come in and it took him 30 minutes to fix my toilet, but, I got charged for 2 1/2 hours. They book the plumber out for 2 1/2 but refuse to refund any money if they work less time than that. I repeat, don't pay for their subscription service or you will be paying for contractors doing no work. Also, customer service is no good. They do not call you back when they say they will. I asked to talk to management and they said someone would call me in 24 to 48 hours and no one called. They are disingenuous and non responsive.

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    Staff

    Reviewed July 8, 2022

    This was very much a hassle free experience. My friend Jessica referred me to Michael and he spoke with my husband about the process and was just so informative and professional. Very friendly. We felt very comfortable having him wash the driveway. He did mention oil stains are not guaranteed to come out, and they are still there but a little better than what they were. They’ve been there for years so it’s understandable. All in all this was a very comfortable experience for us. I know Michael is just starting his business and we really wanted to help him with this review as a thank you.

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    Maintenance

    Reviewed July 8, 2022

    The repair person came on time, found problems and gave recommendations. Working through the process and checking everything associated. The part couldn’t be fixed, because it’s a malfunctioning unit. Now the problem can’t be assessed by going through the test all parts like thermostat, box where the electric breaker.

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    Verified purchase
    TechPunctuality & Speed

    Reviewed July 8, 2022

    My sweep, Adam, was on time (I would give 5 stars just for that in this day and age). He installed the cove and did a brief inspection of the bricks. He was quick, efficient, and polite. I had a great experience. I have been using Jack Pixley for many years. I wouldn't go anywhere else.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 8, 2022

    Professional attitude and service, worked around my schedule. Performed wonderfully and gave me peace of mind instead of relying on no-name people who have no problem taking the money but then can't be bothered to show up. I will be calling him back for future projects.

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    TechPunctuality & SpeedStaff

    Reviewed July 7, 2022

    I would never recommend anyone to use this service. My experience with them has been absolutely horrible. First of all, the contractors that they have been providing me have been inexperienced. I used them to get some flooring done the was horrible. Painting that kept getting cancelled because the painters didn't drive out past a 12 mile radius. The painting got cancelled 4 times, which meant that I was taking off work for painting that was being canceled 30 minutes prior to them coming to my location. Lastly, a plumbing job that failed after 33 days in service. This meant that I exceeded the 30 day warranty. At this point, I have no confidence in the scheduling department or the qualifications of the repairmen that they are sending to my house.

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    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsRates

    Reviewed July 7, 2022

    It's impossible to get ahold of customer service. You have to send them a message and wait for them to reply. Anyway, I was charged $180 for a weekly pool cleaning service. I had thought that this was per month per what I was reading on Angi. BUT NO! They were charging me this amount EVERY WEEK! It took almost 30 minutes to figure out on their website how to cancel this service as you can't call customer service unless you're a gold member. Had to send another message asking when I'd get my money back for tomorrow's cleaning which they pre-charged me for. This company has shady pricing schemes.

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    CoverageStaff

    Reviewed July 6, 2022

    My experience with Pacc Solutions was very good and professional. They were able to replace my roof and repair all the holes from hale and storm damage in a timely manner. They was very helpful working with the insurance company to get the roof approved. I would highly recommend this company to all of my friends and family and anyone who needs quality repairs done to their home. Mr. & Mrs. **.

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    Customer ServiceCoverageTechPriceMaintenanceStaffRatesTransparencyHonesty & Transparency

    Reviewed July 6, 2022

    I recently bought a "fixed price" service from Angi for 3 hours of a plumber to fix 3 leaking outdoor faucets. I provided detailed explanations and pictures of the faucets. What I got was about 1 hour of a handyman (no plumbing certification) who replaced the washers in the three faucets and fixed one leak but not the other two. Granted they were relatively old, but still.

    When I called Angi to complain about the "service" they had sold me, they told me that they were essentially only a middle-person and that I was assigned a contractor who bid on the project based on the information I had included. They provide no vetting whatsoever and only rely on customer ratings to make sure they assign you a reasonably rated individual... I don't know what overhead they charge, but I certainly feel cheated after paying $325 for barely one hour of a handyman while after that being still left with two leaky faucets.

    And btw, I don't blame the handyman. He was perfectly courteous and did what he could, which was very little. However, I squarely blame Angi for what I view as dishonest business practices. I explicitly asked for a plumber, they took my money and sent someone who of his own admittance is not a plumber and could not fix the problem. When confronted with the matter, they claim that it is not their problem although they are the ones actually paying the contractor (he had not received any money yet when I spoke to him) and facilitating the engagement.

    Angie's list used to be reasonably useful by allowing you to filter contractors based on reviews from actual customers while Home Advisor was a reasonable directory of professionals that you could consult. The new Angi is neither and truly combines the worst of the two companies that merged to create it. I know that I will never use them again, and wanted other to benefit from the mistake I made, so that they could avoid making it. The bottom line is avoid Angi at all cost.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed July 6, 2022

    After receiving my phone number, Handy A to Z business sold my number to Angi. No less than 11 people have called and said they paid $5.00 to get my number. I would not do business with a company that generates leads in an illegal way. I have filed a report to the FTC.

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    Customer ServiceTechStaffFollow-ThroughHonesty & Transparency

    Reviewed July 5, 2022

    It's been along time since I used Angi (Angi's List). Around 6 years ago I think. I don't recall have to pony up $25 with a promise of that $25 getting applied to your project from the contractor once you use their contractor. No, I'm not paying a service fee of $25 for the hopes of finding a contractor. It felt very dishonest that after you have put all your project and contact info in that, they then disclose that they are going to ding you for $25. Angi, this is not good business model. There's nothing upfront about how you are doing business.

    On top of that... Even though I didn't pay them the $25 to get contacts for contractors they have the nerve to call me and ask if you got your project taken care of, like they are still going to get that $25 out of you... Very lucky I held my tongue and just said I have it taken care of. That phone call under the guise of checking with you so that they can close out the search. Yeah... Just looking for that $25. Mind you it's not that I don't have the $25, but just principle that they stick it to you after they have your info. Never Again!!!

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    Customer ServicePriceRefunds & PayoutsStaffTransparency

    Reviewed July 5, 2022

    Insensitive Jerks. My father used Angi and not only did they give him useless 'leads' that were not relevant to his services (and charge him for the leads). My father passed away last month and the manager told us we could not cancel. Her response was 'Well, can't anyone else take over the business'. After my mother got aggressive, then they finally realized they can cancel. I had to email a death certificate, which is understandable but this was followed by three emails by me asking for an update since I never received a response. After 2 weeks I finally called to find out it was canceled. Never heard back from the email. Oh, and of course, they did not prorate a refund with the request for cancellation, that's what people with common sense would do. I'll never use them and I will tell everyone I know to never use them. In the worst moment of our lives, they were a disgrace.

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    Verified purchase
    TechStaffRates

    Reviewed July 5, 2022

    I always consult Angi before any home project, and occasionally put out my projects to contractors through the site. Very helpful and very simple website to utilize. Even if I go direct to a company based on their ratings on multiple site, I consult Angi.

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    Staff

    Reviewed July 3, 2022

    Working with Angi was great. They got me in touch with a great company who did great work. I will definitely be hiring the same company to come out when I’m ready to get my backyard patio taken care of.

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    Tech

    Reviewed July 3, 2022

    I believe this is my 2nd time using a service associated with Angi. I was super satisfied both times. The first time with Unique Contracting and now with Nathan’s Carpet and Flooring. So the selection process for good companies is great. I would definitely recommend others search here for projects they want to start and complete in timely manner, with quality work being done as well. Thank you.

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    Punctuality & SpeedStaff

    Reviewed July 3, 2022

    They didn't showed up at the appointment time and never. They tried to ** you, that professional at your door but nobody was in there. Even when I shared my location, professional gone forever. It's a Fraud.

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    Customer ServiceStaff

    Reviewed July 2, 2022

    I needed someone to drill ahold in my shed, seal around the hole, hang e fans, am afraid of heights, help move a upright freezer into the shed, I had my son to help, put in a hose, and put wire around the bottom of the shed, I was giving the response it was not enough work to get anybody to do it but for 400.00 they could try to find someone.

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    TechSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed June 30, 2022

    Hi,

    I am a contractor that has signed up for Angi advertisement for $4,800 a year. Recently, I have been unable to access my profile unless I agree to their new Privacy Policy. If I don't agree, I cannot access my profile and they will continue to charge me. I've made several attempts to straighten this out, but I was told to "Just agree" and that the "Policy hasn't changed", but it clearly has. One customer rep told me that people agree to gaming apps all the time, and this is no different. It is different because I am paying for it and there is a penalty if I don't agree. Is this legal?

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    Verified purchase
    PriceStaffRates

    Reviewed June 30, 2022

    Armstrong Electrical in Hopewell were professional friendly & helpful. The office was great in giving a total price, and setting up using a crane to place the new unit on top of the condo. The installers were great in letting you know step by step as installing. They were polite & courteous.

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    Verified purchase
    Staff

    Reviewed June 30, 2022

    The DaBella company and their representative Jesse ** gave me an estimate for a new roof. Jessie thoroughly explained to me the product and the installation process. The product is outstanding and the installation was done in a professional manner.

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaffRatesHonesty & Transparency

    Reviewed June 30, 2022

    Okay, I used HomeAdvisor in past projects, and no need to mention on how handyman quote works. But this time I need to repair my washing machine, and requested a quote thru Angi (machine is still working but making the noise, maybe need to replace the bearing, happened to us last time). My expectation was local pros will contact me with pricing. Either way, Angi agent called me and gave a fix price offer on labor services, $250, with 6 months warranty on work + insured unto 50K on damages. Parts will cost separate. I never used pre-paid offer deal and decided to use.

    Fast forward, tech came on time, just looked at the washing machine and gave me the list of parts need to replace that will cost $500 on top of $250. I feel the whole deal is suspicious and contacted Angi to send another service tech company to check the issue. How come tech without starting the machine can diagnosis the problem and tell me that parts need to be replace? Angi need to do better job on identifying the honest contractors if they are charging $250 upfront to customer. Next time I will just use the GOOGLE search to find the local pros for future projects.

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    Angi Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com