Angi Reviews

I had THE BEST surveyor anyone could find! Stephen **..R.A.S. Associates in Plymouth MA. I had a boundary dispute and luckily found this company. Steve has years of experience working with the big jobs like Big Dig, mass port etc and is very detailed, exact, precise in doing his work. His prices are SO FAIR for the high quality work he does. He was also very knowledgeable about my area and rules and regulations from way back in the day till now. I learned a lot and he’s also very prompt with returning calls and doing the job.. A year after doing my job a stake was missing and I reached out to him for advice. He said he’d be there that day to replace it & when I returned home it was there! I highly recommend Steve if you have a surveying need as you can rest assure it will be done properly….

After checking various sources & seeing a Angi in TV ad I reached out & got 2 referrals to choose from. ProCare Tree Service spent a good amount of time looking everything over. I was impressed with their approach & clearly talking about the job. ProCare gave me an estimate I thought was well within reason. They removed several big pine trees /2 pine were beetle kill, chokecherry bush, removed dead branches from Austin pine, & 3 lilac bushes. They cut & stacked firewood & took away trailer full of scrapes - leaving everything nice & tidy. I was extremely pleased with the job they did & would definitely recommend them for any tree service.

We have had a really bad experience with Matthew Sawyers New Beginnings Painting Company. I will write more later about them. Anyway we looked on Angi to find someone who could help us out repairing all that New Beginnings had done wrong. We were so blessed to have found Adam **. He is a Godsend. He came within 2 hours and repaired the cabinets and a few other things that New Beginnings had really messed up on. We highly recommend him. He is very reasonably priced too. Try him. You will love him. His phone number is ** - Adam **

I needed to have three sections of vinyl siding reattached to the house after the wind blew them off the upper part of the second floor of my house. I used Angi to get three companies that would provide estimates. Paul from "Mighty Dog Roofing of Middlesex" came to the house to give me an estimate and within 15 minutes he had the siding reattached. Best service I ever received.

A couple of days ago I had Allen Services install a new hot water heater in my house. It looks good and seems to work well. But Allen Services refused several requests to give me a RECEIPT. What will I do if the heater fails while under warranty (if it even has a warranty)? Their refusal is practically criminal - it SHOULD BE criminal. But businesses don't have to respond to the public anymore. BEWARE!

Angi saved my business. We tried them 6 years ago and it was horrible but We were about to lose everything, invested into Angi’s new platform and took a chance and it only took 3 months to turn things around.

Cannot find a contractor that knows who to install 8” x 8” x 2” window blocks! Had two out for an estimate, and one said he had never installed them! Oh, boy! Next contractor wants $3000 for repairs! Ordered them (2 blocks) myself for under $200. Called Angi to cancel quote and got someone that just hangs up on me! Of course he sounds like someone from India!! Never use Angi again!!

We've now attempted to use Angi for multiple assemblies following online purchases, and all have been a terrible experience. The most recent was scheduled (and then rescheduled) multiple times, and despite us agreeing to their proposed times, Angi ultimately rescheduled (and ultimately canceled) two hours before the scheduled time on each occasion. While they offered a refund on the assembly, we had committed to their proposed times and tailored our schedules to accommodate, only to have them reschedule and ultimately cancel assembly.

This review is so that hopefully you do not experience what I have.__ Alex Shell Sea Pool Remodeling has been the worst!!!! No communication. AI for text responses. Demolition of plaster done. It has been 6 weeks without one single word. I have tried to reach out with no luck. He will not answer a phone call. Answer machine for his office phone. He did send one guy , came after 7:00 p.m. Had to use a translator off my phone to communicate. I may be showing my age but text is not a conversation. This is not right. Contractors board is a long process. Might be my only choice. Who knows. He won't talk!!!!

Wanted an outdoor faucet replaced. I bought the replacement for it but was unsure about the pipe that ran under the home. Turned out it should have been 1/2" to a 3/4". Instead of going to purchase the correct one like he should have he took apart my new faucet and rebuilt the old one. Obviously I could not return it for a refund so it costed me more money for something that still fails. I missed the 30 day warranty as I was in another state so it turns out you snooze you lose. I will never be using this service again.

I am sharing my experience because I believe clients deserve transparency, professionalism, and appropriate boundaries from any service provider. I believe service providers have a responsibility to maintain clear and respectful boundaries with their clients, especially when they are aware of existing personal relationships and concerns that have been directly communicated.

Want a shower door installed. They gave me so called pro, the day of the appointment he said his car broke down, they charged me for the work done, they don't charge till the work is done, the so called pro showed up the next day and had no idea how to do the job, gave other pro that cancelled, gave me a new pro. Vame and said would not do the pay. I had to really angry with them to get my money refunded.

Angi's was contracted through Lowe's to assemble patio furniture for us. They rescheduled twice before anyone showed up. It looked nice, but after three days, the chairs fell apart. It took them three weeks and three reschedules to get someone here to fix it, by which time the sofa and table had screws coming out as well. The second worker said the first one didn't do the essential step of "tying down." We will never use Angi's again.

I bought a product from Wayfair and was told assembly on July 17 at 1, received many emails confirming this, no show, I called and rescheduled for July 20 at 10, received a email today rescheduling again for Wednesday at 5 pm, I called you and was told that honestly that day would probably be rescheduled again because you do not have any pros in my area to do the job of putting together a wall mounted book case.

I tried to find someone to look at a dishwasher and found a few but none would answer a call and none ever called back after I left a message, Angi was a total waste of time for me.

After rearranging my schedule for the entire day and scheduling an installation appointment a week in advance through Angi, Angi cancelled the appointment right before the appointment time. They had a full week to cancel and decided to do so right before the appointment time. They ruined my whole day and the original plans I had. Thanks, Angi. When I called them, they couldn't care less. I won't be using Angi ever again.

Needed a weekly lawn mowing. This guy from Premier Lawn Care and Snow quoted me twice what another service did. I explicitly said it had to be a walk behind mower because of the gates in my yard. This wise guy told me to buy my own mower and do it myself. I told him I just had a TAVR procedure. His response “LOL”. Really! It’s an aortic valve replacement. No laughing matter. This fool is actually recommended to help people? LOL! Called Angi customer service and got hung up on. Not funny!

We had been a customer of Angi for a long time but their leads are consistently low and terrible for the past year. To make matters worse, Angi's lead costs are way out of control even for these poor leads. Talking with their "Clients Success Managers" is a complete joke, and they are actually antagonistic, which is pretty unbelievable. Also, Angi keeps trying to automatically renew the contract even after we had canceled their service. Avoid at all costs!

I am the owner of a small electrical services business. I had a mystery person message me wanting some electrical work done. I replied to them that we'd be happy to provide a quote; that I would just need the address of the job site so we could swing by and take a look in person. Immediately, my phone rang and it was a man from Angi trying to sell me on signing up for their service. I said I was not interested and he became very aggressive and demanded to know why I didn't want to use their service. I simply hung up. It's not a respectable business strategy to reach out to a potential customer under false pretenses and then get aggressive when turned down. Due to this interaction, I will never do business with this company as a customer or a vendor.

I have spent approximately $560 per month for the past year and a half with the expectation of receiving legitimate, high-quality leads that would help grow my business. Instead, my experience has been one of the most disappointing and costly business decisions I have ever made. Throughout my time using Angi, I received numerous leads that I believe were not legitimate. Some could not be reached, others appeared to have no genuine interest in the services they requested, and several left me questioning whether there was ever a real customer behind the lead at all.

Bought a sectional through Wayfair to be assembled by Angi. Never showed up! Contacted Angi, they said they would come out each time we rescheduled which was 3 separate times, Completely unreliable. Ended up putting it together ourselves. No thanks Angi!!

This is the worst platform. They have no one you can speak to when there is an issue. Their phone number takes you to another country and the language barrier is great. They are not able to handle anything except sales. They repeat over and over read scripts. They won't allow me to talk to supervisor. They won't refer me to another department. They won't take down my account because they say I don't have one. They are a joke.

If I could, I believe zero stars. Bought a TV at Walmart. And paid for a pro to hang it on my wall, had it delivered and the guy said Angi consultants will email me and give me a time and date of install, time and date was two days later at 7 PM at night. Then the night before I got a text from an install associate saying they can be here between 1030 and 11 AM. So I took off work lost pay for day's work and I didn’t hear anything from him so I text Angie’s List.

I would choose none but that is not an option. This organization shows you options for services. You tell them what you need, they make recommendation, have you pay for services, then when time comes - no one comes to your door to start the service. You get a text you will be charged because pro could not complete the job when no one showed up. Now to book again, another fee will be charged. That is absurd.

Their prices are outrageous at 90.00 a lead sometimes. These are customers that don’t even answer phone or a looking to do project or in the future. When a company is struggling to make it afloat with these ridiculous high prices, you need customers now not nonexisting customers or customers that are wanting quotes for the future. Consumers should look into this company, and in my opinion, we should all be reviewing this company and their bad experiences. Companies like this count on people not reviewing and their way of doing business goes unseen. I wouldn’t be surprised if this company gets sued in the future. Something about this company just does not give me a trust factor.

Angi's vetting system is broken, their record keeping appears to be lost, or maybe their desperation to make money off unscrupulous , incompetent, rude and arrogant vendors are viewed as acceptable accounts. Angi's word means nothing, they do not stand by their customers or their brand. I know this first hand, they just reinstated a business that fits the above description and I got burned for $1400.00. File a complaint? You may as well be howling at the moon, as Angi will string you along until they shake you loose. "Abandon all hope", you know the rest. Someone said to me: What's the difference between Angi and poison Ivy? The answer is generally poison ivy doesn't leave you with permanent scars. This organization should be investigated and shut down.

Communication is poor. The tech they sent lives two hours away. Originally confirmed 9am. Day of it was moved up to noon by tech. He finally arrived at 3pm. Angi advertises no payment until job is completed but my card was charged before tech even arrived. Part was required and now I have to wait two weeks for tech to come back out and install it even the I had the part overnighted to my house. I will never use Angi for any service again.

In 6/26 I had Consider It Finished paint my kitchen, family room and primary bath. I’m very pleased and they are coming back this month, 7/26, to do additional painting for me. They are prompt, professional, personable, and clean up completely before they leave.

I'm generally satisfied with Angi website except for one thing. I cannot just type in the name of a pro and get reviews BEFORE I contact them for a quote. I'll enter a project and Angi.com responds with three pros that will do the job. But I cannot read their reviews before I contact them for a quote. One of the pros had a 3.6 star rating, and I was interested in seeing them to get a better sense of the contractor. But nowhere could I just type the business name in and see their reviews. Or click on the pro's name without requesting a quote.

I cannot believe the inaccurate service of Angie's List. I bought a trampoline from Walmart and paid for the service of putting it together by angies list which walmart promotes. 3 times they cancelled out on me less than an hour before they were supposed to arrive. You leave early from work and they say they have to reschedule. This is so unacceptable and to get a refund is another thing I am waiting on the installation refund of 169.00. 9 days later they book your appointment take your money and really do not know if a contractor is going to pick it up, so they wait till they are close to time and then send a email that they have to reschedule. I would never book or use this company again. They're are unreliable and unprofessional.

So far, my experience with Angi "Pros" is negative. Costco scheduled an "Angi Pro" to install a product I purchased thru Costco. The first date for installation the "pro" was a no show. Angi rescheduled to 4 days later at 6pm? Yes. 6pm. After waiting in the house all afternoon for the "pro", we noted a car pulled up at 7pm and remained in his car. So we approached the car to confirm he was there for the installation. He was a kid, sitting in the car with his girlfriend, and he was on the phone. He refused to communicate with us in English.. (used an intreperter application on his phone) Advised us that No One was home at the house, and he had cancelled the installation. We will be lodging a complaint with COSTCO and requesting a refund on the install. The install is rescheduled to Thursday, and hopefully a real "Pro" shows up. I regret that I did not take a photo of the kid. I will tomorrow!

I submitted a request to assemble some office furniture. They emailed with a price and asked for my credit card info to book it. Then they said they cannot process my request and to call customer service. Customer service tried to bump the price $100 more. SCAM.

Angi + Walmart assigned a "professional" to assemble outdoor furniture yesterday 1:00pm. At 1:45 I called this professional, got voicemail but the mailbox was full. I then texted him and received no response. I waited all afternoon, Angi is so sorry. Would I like to reschedule? NO! Do not waste your time with this service.

Horrible service, if you can call it that. First, paid for bedframe assembly via Walmart, which was passed on to Angi. Then, Angi kept rescheduling at the last minute. After numerous no shows, they said they did not have a pro in my area and cancelled the order. Then they said they were issuing a refund that would take 7-10 days to reach my bank. Now, 16 days later, Angi says Refund issued but if I haven't seen it, check with Walmart. Walmart says they have not seen Refund request from Angi. Worst Customer Service ever. A rip-off. Do not use them. They are completely unreliable. They will give you the runaround.

My review is of a recommendation made by Angi, Dream Makers Pools is unprofessional and not respectfully of your time or concerns. I got a rough estimate over the phone on the third call. When we wanted to make an appointment to discuss the details, they could not meet us for almost 2 weeks. The day of the appointment they were a NO SHOW / NO CALL. Calling the office during times listed as open I was only able to record a message. At no time during the listed open hours did I receive a phone call in return. So I wasted an entire Saturday morning waiting for a company that has no respect for potential customers.

I required the services of a mobile car mechanic. I used Angie's to find a local mechanic. I called Premier Mobile Car Repair in Indio, Ca. and left 3 messages on different days regarding my need for car repair tech. NONE of my messages were answered. I gave a single star rating to Premiere Mobile Car Repair Service because none of my calls were returned.

At first the service was phenomenal! I scheduled cleaners to come over and clean my 1 bedroom, 1 bathroom apartment. 2 young ladies completed the assignment with 5 stars. When I rescheduled two different girls came, which was confusing. I spoke with the cleaning company and they explained that the previous young ladies were not available. They did a good job, but I would have liked to receive a heads up that someone else was going to complete the assignment.

The work I had done by Aaron was done well. He was on time. He cleaned everything up very well.

I contracted with R N S Tree Service thru Angi and I wanted to say that I had a wonderful experience with the contractor. They did excellent work and cleaned everything up afterwards. They trimmed 6 trees and trimmed about 30 shrubs for a reasonable price. I would recommend them to anyone, and I'll be calling them again when I need their service.

My callback couldn't speak English. I assume if I am in America, I would get an English speaking call back. Absolutely aggravating.