Angi Reviews

The pro who came was great when he finally got here. I had 3 cancelations BY THE PRO, NOT ME. If you live in a rural area DO NOT BOTHER! I went thru our local Walmart and it was a total disaster! I do not doubt other pros are as good as the guy that finally came when I pitched a fit and told them to either come by the next day or forget it and I will do it myself. I had cleared the back patio of furniture and we had nowhere to sit.

We recently had our house exterior painted. We had 4 bids from various contractors. We chose Jay's Painting Service Ca License #812978. Jay and crew showed up as planned each day and got right to work. They did an excellent job and were very professional and easy to deal with. The cleanup was also excellent and we would highly recommend this company and will use again for future painting needs. Tim and Linda

Angie's List is old and outdated!! Whether you have a good review of that review they're just no better than Google. They can't distinguish between good or fake. Sad sad.. The only thing positive I'll see about them is they're not as bad as Yelp.

I was looking for a particular contractor and went to Angi's website. I entered my zip code and town, and spent time explaining the project with info a potential bidder would want. The website took me to a pre-filled form that allowed no editing, and required much more personal information that could allow Angi, or others, to steal my identity. After doing more research on Angi, I am concerned of what they are doing with customer's personal identity, and ALL of the info that is provided on their website, including the actual project info.

Don't use Angi. I had accidently double booked and was suppose to get a refund for my extra booking. Have not received any. When asked about it I was told Walmart should give me the refund and I talk to someone else from Angi and they said they do the refunds. So at this point they stole my money. Beware of this company.

I purchased a kitchen faucet from Lowe’s on 07/17/25 and Lowe's contacted Angi to install it. Lowe’s advised me that someone would contact me within 48 hours but that never happened. I received several emails from Angi and they originally advised me the faucet would be replaced first thing Today 7/24 but No One ever called me. I then received another email stating they would be here at 6:00pm but they were a NO SHOW. I called Angi’s customer service around 6:15 and they gave me the plumber's phone number. When I called them around 6:20 I was told his business had not done business with Angi in years…

I would never recommend or use this service. We purchased a couch through Wayfair and Added the assembly fee. Wayfair contracts through Angi. Not only did Angi change the assembly date or time 3 times, but they also only notified us of this 2 hours before these schedules dates and then only through email. When I tried to call to complain I was left on hold for over an hour and never did get a representative, even though their automated message kept saying they would be with me in one to two minutes. Going through Angi is like playing Russian roulette, even if you win you lose. Good luck if you use them. I have deleted the app and will hire my own professional from now on. This way I know I can get what I need.

Total rip off. If I join as a contractor I told them several times to cancel my contract and the rep told me he did, however I keep getting alerts they trying to run my debit card I would ever recommend anyone to Angie's List.

As a business owner, we end up paying for dead end leads that never respond to any form of communication. If we do get a reaponse, it's within 5 min of them submitting a request for service, and even then we, the business has to pay a lage amount just some details on a screen without any form of actual contact. We suspect fraud with fake leads because it's repetitive on 99% of the automated leads they send. Run, RUN FAR, FAR AWAY, unless you like throwing money away.

I have been with Angi since 2015, it's not a word to described how I appreciate everything they do for me and my family. Every place we go, we give kisses and hug. We have a lot of seniors. We helped them Angi. Put us on beautiful leads and beautiful family. God bless you Angie. God bless you. All your customer service. For helping me and my family. Give us hope and love. If you hire someone that is coming to your house to do their part, that's not Angi responsibility. The people who come to your house have to do the job well done. If you don't like the person just hire one time and try again until you've got the right person but it's not Angi responsibility. They just put a ad for each business, they have to represent themselves. Well, like Angi does for us. Angi customers and all live in My heart and my soul. God bless.

I own a small business and wanted to start with Angi. I asked to sign up for one monthly and was never made aware about their termination fee of over 1,600. No one could help me and I feel like I was robbed. Worst company I have ever dealt with.

This company is far too intrusive to use effectively. They assume control over your relationship with whatever contractor you’re dealing with and will try to cancel or otherwise manipulate your deals with whatever contractor they recommend you work with. They also inundate you with phone calls and emails that are unnecessary. They just make things a big headache as opposed to making it easier.

The website recommended me poor service provider, do not filter any professional, didn’t take any responsibility and gave best service. They gave me bad advice and didn't offer resolution. I ended up paying double with a service provider milking the job.

Pros keep 'No showing, no calling me'. I'm a half paralyzed Disabled Veteran, and I need help since I can't cut my grass myself. These 'Pros' are anything but professional. Angi took my money for a service not performed and instead of refunding it, they keep scheduling 'No Charge' appointments they don't show up for. I PAID. THERE ISN'T ANYTHING, 'NO CHARGE!' My grass is over 2 feet tall now... Way to support our Disabled Veterans.

Please pass on Angi. We were “sent” to Angie thru Bed, Bath and Beyond. The lounge chairs did not arrive on their promised day, nor 4 days after. Angi kept sending confirmations of the original appointment and saying they were putting together a couch, not 4 lounge chairs. Absolutely no way to speak with an agent. Cannot hit the button for a callback. Not sure how I will get this resolved before Sunday. Impossible - please stay away.

They have the worst support I've ever seen for the actual professionals using the app... Can't talk to a person, can't get more than predesigned responses... I texted a request for a phone number or person who might be able to help in my situation (no aggressive or strong language) and I was blocked from the chat (no agents are available try back later...). They offer quests which are bonuses if you do a certain number of jobs that qualify for the bonus... I did my limit and it did not register. I chose the jobs because they qualified for the bonus now they are saying I only did 2 qualifying jobs... I know how to use the app and choose jobs... Very frustrating!

This company is a scam. I was interested in picking up side jobs and made the mistake of sharing information with them after clicking on an ad. During the initial pitch it was clear this is only set up to make them money - they want you to buy an expensive list of "leads" in your area. After reading reviews it seemed most contractors found these leads to be dead ends, either not qualified, interested in having the work done, or already completed the project. Despite telling them I was not interested, they began calling RELENTLESSLY from different numbers, multiple times a week, trying to sell me on this.

I paid for an installation through Wayfair that went through Angi. They scheduled and cancelled 3 different installation appointments. The bad part is that they waited to cancel these appointments less than 2 hours before the scheduled times. They wasted 3 days of mine setting aside my day for these appointments. Then on third appointment day, same thing, cancelled less than 2 hrs before scheduled with a message saying they weren't able to find any installers in my area. They need to pay for the 3 days I arranged time of work for these appointments. It is poor business of them to cancel less than 2 hours the day of the appointment. They need to do more than refund the service, they need to compensate for the 3 days of work taken off for these appointments. Sad that wayfair has them listed as their paid installation service on their website.

As a contractor, I feel Angi's is a absolute rip-off! Went 2 weeks without getting one solid lead. By then, I was $600 in the hole. I don't know why homeowners don't just look up contractors in their area. I've had multiple customers while with Angi's complain about getting up to a dozen fun calls from contractors at one time. They claim they only sell the lead to 5 different contractors, but the customers' overwhelming contractor phone calls prove differently!

I contacted Angi to find someone to alter a kitchen cabinet. I called Anthony's Cabinet Repair, and I'm glad I did. He did a beautiful job at a reasonable price. Came when he said he would, did job in a timely fashion. Was so neat. Cleaned up afterwards. Would recommend him to family and friends

I was called to see if I wanted to advertise with Angi. The first young man I spoke with was very friendly. Next guy was beyond rude and was pushy as hell. I was going to try your service but not anymore. Dude was rude as hell. I tried to tell him I would need to ok with spouse. She had just taken off to do a job due to a cleaner last minute. I told this guy he was being pushy and I don't like it and he was beginning to make me angry. He continued to be rude as hell so I hung up on his ass. I will never use this service to get leads. Thanks to this rude guy.

Angi is not an honest platform where consumer can rely on to find workers to do jobs. Angi minupilates the scores of the paying members to reflect higher scores and 5 starts when it is not true. Angi has a habit to remove the genuine negative reviews posted for their members and to encourage the fake positive reviews as long the members are paying their monthly membership to Angi. Angi proved to me from my experience that it is not honest, not reliable and not trustworthy. Do not rely on Angi to make your hiring decision. I do not recommend Angi.

I signed up for Angi as an electrician. Every lead was unqualified. Every lead was people curious about prices. It didn't matter if I gave away the service for free, no consumer was actually willing to go forward with the project. I spent hours every day talking to consumers and sending out estimates, and driving to customers houses to look at their jobs, only to never hear back from them. I was available immediately, I have a very professional appearance, and I kept on lowering my prices because I wasn't getting these jobs, and no matter how much I lowered my prices I still wasn't winning any jobs through Angi. The worst part is that when I wanted to cancel my service they informed me that I was locked in for 12 months and then I owed them over $2000 to cancel my service. It is a scam, it is a trap, if you are a small business do not do business with Angi.

In late June early July I signed up as a membership at Angi, I also scheduled a project for 5hr handyman. I received notice that a guy named Travis would arrive on the 3rd around 8am. That never happened then got another notice that they were still looking. Then I received another notification that a pro was scheduled for 9th of july, 2025, arriving between 8am-11am, so on the 9th I stayed home and waited all day. No showed. During all this scheduling I tried calling a BOGUS Phone number that angi app sent me for this worker. It didn't work. I tried leaving a message on app with my phone # so he could reach me, the app keeps screwing up my number. After several attempts it went through. He showed up on the 11th and stated he tried calling but I never received a voicemail or missed call from him.

So I went to Angi pro to get more jobs. I ended up spending $700 a month on numbers that they provided and over half of the numbers/leads. Each lead, they supposedly got an average +/-$115 is weather or not the job. The number that I was given and supposedly the jobs these people needed. Where often none existent, or if somebody did answer. They didn't put in an order for a job and knew nothing of what this company was talking about. So after paying roughly 3 months or 4. I got no business and now in debt. I urge people not to use this site because it is a scam and seriously considering legal action.

I hired Timberland Fencing LLC from Angie's list in early April. Two men arrived and the rest was unbelievably the worst wood fence installation ever! I'm an 80 year old woman and I have attached pictures. I made a big mistake by paying Tyler ** upfront. He definitely took advantage of me! Every board is damaged or has holes in it. Mr. ** was to come back to paint my fence but never did, my son has tried to email and text him several times and he never will answer or get back to us. I live in a neighborhood with covenants so this is unacceptable to the association or myself, I plan to contact small claims court.

I started up with Angie‘s last six months ago spent $4200 on leads so one job found out that they were recycling leads from clients that purchased projects 4 to 5 to even six months prior to receiving that lead also never received the promised amounts that original sales person said for their subscription. I will never use this company again. It is a complete waste of money.

I'm very pleased with the job done by Eduardo **, I'm a first time Angi's user. So far so good.bI can recommend him, very polite person also. I'm going to call him back, because there's always something to be repair, when you have a house. Thank you.

One of the worst decision of my business life was signing up for Angi. Run away, fast. Don't listen to their lies about quality leads or refunds for bad leads. It's all a lie. I accepted a lead that said it was free, then once it made it to my feed, it was $53. Luckily I took a snap shot of the free lead so I could send it to angi, should this exact issue arise. I have her on recording saying, "I don't care, you should have called us first to confirm it was free" in direct contradiction to truth in advertising laws.

Contracted via Lowe's, subcontractor was via Angie's. Contractor never arrived. Called Lowe's who connected me to Angie's. They gave me the contractor phone number (no longer in service). They would not refund and basically said oh well.

After entering my info my email became inundated with spam. Too difficult to protect personal data, unable to find where to "do not share my information" buried in policy, that's crap and should be illegal.

Just received another spam call from Angie’s. Very politely said I have enough business without their service and got hung up on mid sentence. For a business that reviews businesses this is a joke. Don’t use them!

Needed a contractor to replace a septic tank. Angi sent me 2 “qualified contractors”. I checked, neither was licensed to install septic tanks. And from their resumes it looked like neither had done that kind of work. Complete waste of time.

If I could give negative stars, I would. My experience with Angi Ads has been nothing short of a nightmare. Their customer service is not just poor — it's non-existent. Once they have your money, you’re on your own. Trying to reach a competent representative feels like chasing a ghost. Emails go unanswered, and phone calls are either routed endlessly or dropped. When you do manage to speak with someone, you're met with vague answers, deflection, or scripted apologies that lead absolutely nowhere.

Ashley & Josh did a fantastic job installing our kitchen backsplash. They are very detail oriented and made sure we were completely satisfied before leaving after the job was completed. I highly recommend them for any tile work.

We’ve been in our new home for one year. While we love the house, we would not choose to work with Cypress Homes of Appleton, WI again, given their lack of responsiveness over the past year. We were initially drawn to Cypress by the high quality of their work. Cypress Homes has developed an effective system that minimizes the typical problems and mistakes that are common in the homebuilding process. We worked with Josh, who was truly exceptional. We appreciated how responsive he was to our questions and concerns. He worked really hard to get us the home we wanted for our unique lot.

So far everyone that has come to my house is bad. The first contractor wouldn’t fix my roof and would only install a new roof. The second company wanted a lot of money to do a 2 hour job. The third company couldn’t show up when they said they would.

Start to finish Kevin ** planned the repair and/or removal of problematic situations in the crawlspace and was able to remove the water softener which was no longer working and had sprayed 75 gal of salt water at the pipes switch causing it to malfunction in timing water on/water off in the house. The corroded pipes he replaced.

The refrigerator section of my SubZero refrigerator is not cooling. I requested a certified SubZero repair person through Angi. I was contacted by Atomic Tech stating they were certified so I scheduled an appointment for a diagnostic. When the tech arrived, the first thing he did was collect the $150 fee, which I thought was a little strange. He had no diagnostic tools only a cell phone which he used to take and send pictures to someone. He said he saw an ice ball on the evaporator coil and no frost pattern, indicating a leak or restriction in the system but had no idea what repairs were necessary,and that someone from the office would contact me with an estimate for repairs. He then proceeded to wash his hands in my kitchen sink and dry them with my dish towel, until I stopped him.

Angi making you sign a contract for 1 year. I'm just lucky I chose a budget $300 per month, a minimum budget available. And what you get? Customers don't even respond to any messages and calls, you getting just a ghost leads. As I got it later, when customer choose one pro, Angi send that lead to that pro and also to up to 5 other pros, so it's confusing for customer, because he doesn't expect any other calls and messages except the only one pro he chose. So other pros start calling to the customer and everyone gets disappointed: pros getting unresponsive cold lead who doesn't interested in their calls and the customer gets a lot of unexpected and unwanted calls. This is confusing everybody.

We bought a new home and practically had to furnish the entire home. The first couple of items I ordered from Wayfair were a Curtis table w 4 chairs with the assembly charge. Josh ** charged me 344$ and when I checked he was not supposed to charge me. Been calling Wayfair and Angi and getting nothing resolved. Checked with the bank and he cashed it the same day as I wrote it. Need to either get this resolved or proceed to legal actions against Angi and Josh.

I have hired two different contractors through Angi this year. One was a tree removal company and the other was a roofing company. Both companies were no better than a two-star company. I sent pictures to Anji and they stated that they may remove them as a contractor on their list. I asked how they vetted their companies the reply was through their customers. Wait What???

This was a horrible experience. I had to reschedule due to not having a tv mount (which was accepted as a timely reschedule.) The contractor who accepted the rescheduled appointment, rescheduled my appointment the day of without notification and the contractor who accepted the new appointment lied about showing, stating he sent a picture to verify his arrival to the office and was waiting on what he needed to do because of the no answer at the home. The representative confirmed he was a no show and had canceled. Then I received a notification that the project was completed with a rating to complete. I requested a refund. The wait is 5-10 business days. Not a good experience for me. If it was a zero rating I would give a zero.

For those consumers that don't have a lot of time to waste and need results fast and professional look for Charles. We had been out of A/C for three straight nights at over 80 degree temps in the evening. No sleep. Next day, Tony was suppose to come out for a cleaning service but noticing are problem switched gears in seconds to A/C technician mode. Tony was very professional and knowledgeable addressing fried switches and testing A/C unit, Furnace and thermostat. He was very quick and smart. I was very impressed. These things can be pricey with any electric company or Electrician but having hired the right company or person can make a big difference.

Ordered patio furniture from Walmart and paid extra to get it assembled by Angi. The job was canceled 4 times and and 1 time the man told me he was on his way several times but never showed up. He ended up putting his phone on silent and waiting hours for him to show up. Another installer cancelled it because he pay was too low and if I still wanted it done I could call him directly and figure something out (very shady). 2 other times they sent me email confirmations with the installer's name and phone number but a few hours before they were supposed to show Angi emails me saying they couldn’t find any installers to do the job. This is a completely unorganized company that wasted so much of my time.

I called Angi as they were the ones that apparently owned Total Home Roofing when I had a new roof put on in late 2022. They still show Total home roofing as one of their "trusted" roofers, although I read Angi sold off this company in 2023. I have a under warranty leak that needs repaired. The agent at Angi said they have NO phone number for this company that they still use for roofing! How can you advise someone that this is a good roofer if you don't even have a phone number for them? I found a phone number online.. The roofing company has an obnoxious loop in their customer service warranty hold line. Been on hold waiting over a half hour and nobody picks up. Angi sold off this company BUT I purchased this roof when they owned the roofing company. They should hold up then warranty for me. Poor customer service.

I had Manny from Emanuel Construction do some paver repairs for me on June 6th. The work was good and on time. When I paid him $1100.00 for the work, I asked him for a receipt and he told me he would e mail one to me. I contacted him the next day to remind him. I have not received one yet and it is 6/29/2025.

I had a very unpleasant experience with Brody. I had two vents with no air coming out of them. The Brody tech came and determined I needed to replace a damper. The price was reasonable, although I was surprised that the service charge was not going to the cost of repairs. Brody came to make the repairs and when they finished, three vents had no air coming out of them. I pointed this out to the repair person. Unfortunately, I had to leave so I told the tech that they would have to return to fix the problem and I’d pay at that time. The next day, I was told someone was on their way to my house. To my surprise, it was the owner of the company. Rather than taking a “how can we make this right” approach to the situation, he had a confrontational demeaner and took the attitude that the damper that was not working was old and probably stopped working while the tech was there.

Wish there were no stars. Lots of paperwork with no responses. She is a corporation, not someone who serves the consumer. Don't expect any contact, especially if small job. Repetitive questions over and over. Ignores requests from seniors and disabled. More questions. You are better off trying the task and hurting yourself. Maybe you'd get a call. Angi is a scam.

This is just another predatory system providing sub par leads, non operational system features, no real customer support, among plenty other issues, if you are a service company- Save yourself the headache.

Angi's assembly service attached to purchasing large products through Wayfair is a scam. No one showed up multiple times from Angi's assigned workers. Multiple times a refund has been promised since March 2025. It is now June 24, 2025 and I am still waiting with the same song and dance routine about a promised refund. I am wondering how many other people this company has scammed with this attached assembly service when purchased through a reputable online retailer.

This is the first time I had ever tried to use Angi, It will also be the last. I believe this to be a total scam. These are not vetted contractors. They charge so much money and then give the individual so little money to perform the work that only fat cats are getting rich customers don't get what they're looking for and the workers don't make any money. They should be investigated for being con artists. This is nothing like it is represented to be. I had a contractor and I use the term very loosely, come to my home ill prepared, without tools, without parts, and no expertise in the field that they said he would help me with. I'm being somewhat generic in my remarks coz I don't want to throw the individual under the bus. I don't fault them, I fault the company that told me that they were sending a "pro" to perform the service. I would have had just as much luck picking someone up off the street.

WORSE SERVICE EVER!!!! I have spent close to 4k and have not received one actual job from Angi. I followed up with every "lead" and set up my profile. They forged my signature so I was legally binded into a contract. Don't go with Angie's List. It's a scam.

If I could give 0 stars it would be given 0. They send you only fraudulent leads. They only want to take your money and keep taking your money and then want you to pay 29% of your contract to cancel. They have no answers to help you with anything. They just want your money. They are a ponzi scheme.

I hired a company off Angie’s List in Chattanooga, Tennessee. The company had really good ratings. They came to my house, we reviewed the project (a wall separating 1 and 1/2 small bathrooms and flooring replacement). The 2 bathrooms are less than 150 feet total. They seemed on point with the work being done. I hired them for probably a week’s worth of work and that’s stretching it. One year later, the work was so bad and not complete. This was after one redo/corrected fix already. I am hiring another company to redo the job. These contractors pay Angi money to advertise on the website. The ratings they have, at least for Chattanooga are not reliable. These people just want money and do not care about the work they produce.

I'm leaving this review for Chris Owens of Owens Painting. Brownsboro Texas. His crew did an excellent job painting my house and securing my porch. Thanks guys!!!! Brenda. I had just lost my husband and they were all very kind to me and didn't take advantage of me!!! I recommend them.

On Friday June 6th, 2025, Percy Thomas Handyman Llc, came to my house, Mr. Thomas came with a helper, and proceeded trimming front and backyard shrubs and bushes, but I have to say, he didn’t use any cutting scissors, as his helper told me, scissors were not good to cut anything. So they used the electric one, and they cut all the bushes, leaving them cut down to the limbs, I don’t like the way they look now.. The pavers don't look so great, as there is sand all over them. Plus another issue I have against Mr Thomas is, his girl removed some of his tools from the house side, and also took a snow shovel that belong to me. It is almost new, as only used it three times. I expected at least his honesty to return my snow shovel. Now he doesn’t answer my messages or phone calls. So my review about this company is not so good. He charged me $598.81, for this project..

Awful all the way around! As a 13 review, verified 5 star service provider, AVOID!!! Sends leads for services not provided and always reject credits after charging you. Customer service only attempts to con you with credits into remaining a provider then they magically disappear, even if you have paused your leads. All they do is cost you money for inaccurate leads. Save your time, headaches and money. I have provided screenshots of my profile and customer reviews to verify that I am/was a service provider with “Angi”.

I called Angi's for a problem we are experiencing with our platform. Richard answered the call and was rude and short from the beginning and ended up hanging up on me. Tried to call back to speak with a manager and they said I would get a call back in one to two business days. Terrible experience, might be time to rethink my business relationship with Angi's

I had scheduled an appointment with All American Brick and Stone. They never showed nor did I receive a phone call. I'm very disappointed! I thought I was going to get a professional business by coming to Angie's.

Hired JB lawn service, they were to spray my lawn. When he came he sprayed it by hand with a little hand pump. He said dandelions would die in a couple of weeks which they never did, just a few died. So I called him to come spray again which he never showed up. So I texted him again said he'd be out on Saturday, never showed up. Then he texted me, said his truck broke down and never came out. I want my money back.

I booked a service to have my pool liner replaced and installed. The original date for the installation was May 29th. I was told nothing would be charged to my credit card until the service was completed. May 29th came and went, and no one was provided to me as a contractor or a pro. I called Angi back as I was told there was someone who was assigned, although they canceled at the last minute and I was auto/computer rebooked for the following Tuesday. I stated I work on Tuesday and this date did not work for me.

Terrible job with very inexperienced labor. Job was for new siding & repair & or replace damaged trim. The 2 workers showed up with no tools, cut the siding wrong but flipped it over & used it anyways. So lazy. Angi did not care to resolve the issue & probably still use those inept workers. What a joke. What a waste. Now gotta pay someone else to redo everything they did. So disappointing.

I purchased a Daybed via Wayfair. Was then set up with Angi. Based on Wayfair I made the assumption that this was a reputable co. I was mistaken. On May 31st Angi was scheduled for 10 AM to install my 90 year old mom's daybed. As we were waiting I decided to check my email. I received an email at 9:46 AM saying the person was here. I got this message @ 9:52 AM. I replied immediately as well as went to the lobby of my moms building to let this person in. Long gone. He waited maybe 6 or 7 minutes. Keep in mind he was not scheduled until 10AM. Either way, we would have been happy to have him arrive early.

I am a pro that works with Angi. I was with them from 2016 to 2022 and for the time that it was just Home Advisor it was great. Now it's a big scam when I signed back up in 2024. Please don't use them. I was supposed to have free membership fees when I sign back up with him if I made a big deposit on my account upon signing up and they still charged me yesterday for that annual membership charge. I called to cancel the service and receive a refund. They denied me of this refund. I haven't used their service since they made the charge. No. Company is ridiculous and only wants to rob people. They're only worried about the bottom line not their customers on either side of the fence.

As the owner of a small, licensed junk removal business in Knoxville, TN, I signed up with Angi Leads in April 2025 based on their promises of quality, high-intent customer leads. The contract was for a 12-month subscription at $350 every 28 days, with an estimated 23–38 leads per billing cycle. Unfortunately, the experience has been deeply disappointing. Out of the 34 leads I received, only 6 turned into actual jobs. The vast majority were either unreachable, not interested, or surprised to be contacted—suggesting these were not true service requests. Many never answered calls or texts at all, wasting valuable time and resources. When I attempted to cancel due to the poor quality of the leads, Angi insisted on enforcing a 35% early termination fee on the remaining contract — despite their failure to deliver usable or productive leads. This feels predatory, especially for small businesses trying to grow and stay afloat.

I should have read the reviews on Angie’s before I used one of their contractors. Shamrock Chimney I was looking for a chimney lining. The contractors installed something that caused the smoke to back into my house. After 3 attempts to correct their shoddy work and $4300 later, the contractors stopped answering my calls. I could not use my chimney. After months of talks with Angie’s dispute folks, I had to hire an attorney. I was prepared to sue Angie’s and Shamrock chimney and they knew it. I should add, I’ve spent over 100k restoring my old home and never once had An issue with any contractor. Happy to report, I got my refund. Would NEVER use Angie’s again.

Do NOT use Angi's List as a small contractor. The contract you sign will bind you. Angi did not deliver any roofing leads to us because they switched the wording to commercial when we are a residential roofing company. We got zero leads and when we complained they did less than nothing. We got zero money from roofing leads, had to pay them a monthly fee and then when we finally quite after 4 months, they charged us a "early termination fee". They have no remorse. They only care about locking you in for the year. Look up their FCC complaints, BBB complaints and research yourself. Angi's list gave me nothing but grief!

This company will send out false leads and then make you pay for them and will not give you your money back. If I were you I would run from this company as fast as I can. Do not refer them to friends or family, this company needs to be out of business.

I am a licensed contractor. And I am a Angi Pro. I do not wish this company on anyone. They lie and steal. They stole $3800. from my business and we filed with the Attorney General's Office of MN to get our money back. Do not do business with this company!!! I was with Angi for one month. At $1000. Per month. Look at my bill now. Beware.

Cleaning person text me she was delay. I couldn’t wait so I called Angi, explained and try to cancel it, someone told me I won’t be charge for it, next day they took my money from bank Account, as right now I did not get a receipt or invoice.

For my furniture assembly booked through Wayfair, the first pro (Abera G.) suddenly did not show up without any reason. The booking was rescheduled by 2 days and the second pro (Gene W.) did not show up. All attempts to contact him was unsuccessful, and Angi was of no help as I couldn't get hold of them also. Waste of my time working with Angi. Will use a different company in the future and will avoid Angi.

The cleaner falsely claimed to be on-site via GPS but remained in the car, as confirmed by my doorbell camera. Despite Angi's advertised 6 AM - 12 AM availability, they couldn't provide a replacement and only offered a refund. Local cleaning companies offer superior service.

My Plumber Plus -VA #**. Definitely Don't Recommend!!! Should be minus stars!! I have worked with retail and wholesale and in all my years working, I have never ever had a company like this. I had a whole HVAC system installed. It took 3 months to complete, 1-he forgot switch for drain and there was air leaking out of inside unit and some insulation missing from pipe outside and existing duct was not fully connected to inside unit, so was leaking air there as well.

My credit card was charged before the work was complete for $740. The pro quoted $400 for the job. When I went on the app to get an answer they of course are closed and their chatbot just kept telling it couldn't help me and to fill out a form. Which I did twice and it kept asking me to complete the form which is a never ending circle. If this is their happiness guarantee I can easily say I’M NOT HAPPY!!!!

Total scam, don't use Angie's List if you are looking for a trustworthy business, look for the complaints and charges by the Federal Trade Commission on their misleading information and Deceptively Marketing its Leads for Home Improvement Projects. Here is a link; **

Angi will steal your money whether you are a contractor or a customer. Just Google someone. They don't actually vet contractors, just do a bunch of performative AI autofills to make it look like they do. Just a big pile of scams at this place.

Don’t USE ANGI! I scheduled lawn service that didn’t arrive was postponed to next day, didn’t arrive & lied that I wasn’t home, postponed & charged 3 times for no show, cancelled Angi only to be charged again.

Angi is truly a scam. We enrolled with them to get leads, and it was just scams. They made up calls to keep us thinking it was working, nothing further from the truth, be aware this is a scam, don't hire Angie.

This business is rotten to the core. Why the FTC has not closed their Doors is absolutely astonishing. They lie, they lie, they lie. Their business model is all about deception. Make promises. Don’t deliver and keep the language within the agreements wide open for interpretation so they can continue to play their game.

I used Angi for home cleaning. They have been pretty flakey. On 4/14/2025 the cleaner was finishing when another one arrived. I sent her away, but was still billed nearly $500, half for each. The second woman never even entered the house.

I've used this site and no issues however they leave my personal phone number so I keep getting phone calls from people wanting work. Leaving my info so just anyone can contact me feels like a violation of my life and person.

This is a horrible company. I scheduled a 5pm appointment - the so-called professional called me three times because he wanted to reschedule to come earlier. I declined earlier appointments as I explained that I made the appointment for MY convenience and if he could not do the job he should not have accepted it at the time it was scheduled. He arrived at 2:30pm (my nephew texted to tell me) and this company tried to use his showing up early as a justification that he came out. This company was formally named something else, even before Angie's List and they were awful. I was hoping that new management would have better professionals.

I feel obligated to share my experience with Angi to help others avoid the nightmare I’ve endured. In short, Angi arranged for a so-called “professional” to mount my TV — it fell off the wall three hours later. One week later, Angi still has not fixed the issue, issued a refund, or shown any semblance of care or accountability. Here are the full details: My original appointment was scheduled for a Saturday. The assigned “professional” texted after the scheduled time to say he would be an hour late, then showed up 1.5 hours late. He mounted the TV, and despite the poor experience, I tipped him $20 in cash out of courtesy. Three hours later, the TV fell completely off the wall.

Vince was too lazy to separate the tank from the bowl so he could turn the bowl over to clean off the bottom of the bowl. He just stuck the new seal in and jammed the toilet down on top of the new seal. Now it leaks again and I'll have to have it done again. Got this bozo from Angi.

I scheduled a tv wall mount thru Walmart which directs you to Angi. I scheduled an install but they canceled 5 minutes before they were to arrive and automatically scheduled it to a time while I was at work so I went on and rescheduled it but it was cancelled. I went on and rescheduled another time for them to reschedule again. I cancelled that and rescheduled a time and took off work for them to cancel again 5 minutes before they were suppose to be there. I called Angi to complain and they reassured me that the next person would show up because it was a different person so I went on to my account and it was the same person. I was furious and went online cancelled and called them back. They said I had to wait 7 days for Walmart to give me my money back and gave me the number.

Upon contacting Angie's List for a handyman, I was given one choice in my area, J&J Restoration and booked a appointment for a estimate, he never showed up or text me back, upon calling angie's to report this, they couldn't be bothered, and would not cancel the appointment in case he showed up late, I now dug deeper and see J&J has done this before, I ended up later making a estimate appointment with Thumbtack and had many choices and they all got back to me! Looks like angies list has gone DOWNHILL!

They job was done extremely well, cleaned up before they left, would highly recommend this company for any future home projects. Our salesman was very knowledgeable of his products, and what would be a perfect product for our home. I really enjoy the tub for sore muscle and back pain which is why I put it in.

As a small business owner, I wanted to find clients through Angi. During registration, an agent called me and said that before I could receive leads, I had to undergo a bankruptcy check. They sent me a link where I had to sign an agreement for verification and confirm that I was fully responsible for my business. However, I later discovered that I had actually signed a 12-month contract for $4,000. This was the first deception. Then I started receiving leads.

I called and scheduled a 7am appointment confirmed by ANGI that their "PRO" named Jordan would be at my residence to clear snow from our house roof. Pro did not show up but text he had arrived and ANGI via their app sent a message the PRO arrived. THE "PRO" DID NOT ARRIVE. Then after called and texting the "PRO" he would not answer my calls but did text that he went to our Post Office Box. Who does that? Snow clearing from our residence. Goes to a post office? (Which was closed due to it being Sunday..) Never gave Angi my PO Box so why would it be even on a home project/snow clearing? Then at 7:30 am.. after refusing to answer my calls or text he advised that he was not coming..

I used Angi through a purchase I made at Lowe's for a simple toilet installation. My toilet had a terrible leak and unfortunately was too old to be repaired by universal parts at the hardware store. So - it was time to get a new toilet. I unfortunately was going to be out of town traveling and my pregnant wife and son needed a toilet in the house. To make a long story short, Angi booked and canceled my installation 3 times and was finally successful on the 4th try after 1.5 weeks. Every time I'd call they'd have some new excuse and would just say "we don't have enough professionals in the area." Zero help or empathy. I had to stay home from work 3 of those times and each time they canceled it was within 1 or 2 hours of the scheduled installation... I will absolutely never use Angi again and would highly recommend anyone take the time to find a local contractor.

The guy showed up to build my closet. He built half, then left and never came back. My place was a mess. I had to hire Taskrabbit instead. When I asked Angi for a refund, they made me fill out a form and if approved they'd send me a check in 6 weeks... After I paid with credit card. Never again with this crappy company.

Angi has canceled 3 of 3 bookings on me this week! The 4th one was not automatically cancelled and rescheduled like the rest so I thought finally someone would show up. WRONG! He was a no-show. I tried several times to contact him to no avail. The site said that he came and did the job, but he never showed up. Now, I am having a hard time getting my money back which I paid for assembly when I ordered the items from Walmart. I would not recommend Angi to my worst enemy. If I could give a negative review I would!

I bought a toilet from Lowe's for my 80+ year old parents with the option to use Angi to install. (Not my trusted plumber). After installation, the toilet was rocking substantially. The old toilet never rocked so I knew it wasn't an uneven floor issue. They repaired by shoving shivs under toilet which quickly worked loose and the toilet was back to rocking. They never admitted any blame, of course, and blew me off as quickly as possible. I heard my 84 year old mother use the toilet yesterday. I could hear the toilet banging against the floor like she was on a roller coaster. She has a rare, very severe dementia condition that causes balance challenges. She can walk but only taking very short, hesitant steps and is a "fall down" candidate.

This was the biggest and fastest waste of $1,000 I ever spent. Terrible customer service for us pros. The sales guy K ** completely lied to me about the leads. They will send you a ton of unverified leads. A few that didn't even request a new roof at all. They will send you contacts that do not even belong to a real person. I even spoke to customer service about the fake leads. They pretty much told me "too bad no refunds or credits". I've tried numerous lead generating services over the years and Angi leads are BY FAR THE WORST LEADS I'VE EVER PAID FOR. DO NOT USE THIS PLATFORM. Save your money and sanity.

I am only writing this review so customers understand how Angi treats the contractors on their site. I canceled mine due to leads being sent to multiple contractors and being very expensive $50-$100. Then they will send leads that have nothing to do with your company and even once they credit it back will not give your money back. I just got off the phone with one of their reps who was trying to get me to get back on their service. I told them I wanted it completely canceled and she said, "There is a credit on your account." I said I didn't want to have anything to do with the company and would prefer a refund for my credit. She said the credit stays on my account which only means they keep it. All this does is raise the rates you are paying more for any contractor you find on Angi then you would if you found someone another way. Stay far away from this company!!!

Angi, is a horrible vendor. Unfortunately, I've had to use their services for furniture assembly through Wayfair. I was scheduled twice in a week for assembly, yet the "pros" failed to show or call. ANGI, was culpable as well. No courtesy calls saying there was a conflict or to reschedule. I filed a BBB complaint against ANGI and recieved an email from a customer service rep at ANGI.

We bought a thermostat from Lowe's and paid for installation. They scheduled a time that was not good for us so we called the installer and he rescheduled for Sunday at 4:00 p.m. We spoke to him personally. He never showed up and never answered our texts or calls. We called Lowe's and they rescheduled for Monday at 4:00 p.m. At the last minute they rescheduled. We are going out of town and are not available. We would NEVER recommend this service to anyone. It has been a nightmare. We are trying to get the $99.00 we spent on the installation service refunded and getting the run around. DO NOT USE THIS SERVICE.

I purchased a sofa assembly service. I cannot get them to schedule even though I paid. I can't get them to refund my money. I've contacted them so many times and they just so "oh well there's nothing I can do." They had no problem taking my money so clearly Angi is a company of thieves. It's been 24 hours of blaming others. I will never again waste my money with Angi. There's too many services to choose from. They all can't be frauds.

I ordered a desk from Walmart and had the option to utilize Angi to build the desk. The price was reasonable, so I gave it a shot. I was shocked at how terrible this company is for such a simple project. I had multiple handymen either not show up, or cancel shortly before the appointment. In 2 instances, Angi did not even notify me that the handyman canceled, and Angi just reassigned me to a new handyman with no notification. The issue in those instances was that Angi assigned me to a handyman with atrocious reviews, someone who I was not comfortable with conducting this work in my apartment. I reached out to Angi's support to try and address my issues and get a decent handyman scheduled, however, Angi outsources all of their support offshore and they all work off scripts and have no authority/ability to actually address any issues.

They bombarded me with calls all last year, when they called me in January I decided to see what they had to offer. What they have to offer is nothing but incompetence and unprofessionalism. When signing up I was very explicit that they were not to bill me until February or there would be no contract. They didn't even wait a week before starting the contract. I told them they violated the agreement, so we were done. They offered me a deal to entice me to stay, which I accepted on the condition that they don't lie to me again.

We were referred to a company to look at our washer and they took our money for a new one and ghosted us. No response to calls or texts, emails. Angi claims they're trying to help but it's been going on for a week and absolutely nothing is getting done. It's obvious the company is dodging us and we are getting the runaround. It's unbelievable that they allow this FRAUD and ROBBERY under their banner. Where is my money?! We were on a strict budget and timeline and now everything is a mess for us... It seems they could care less. I absolutely would not recommend using this service. It's a nightmare and honestly shouldn't be legal. They DO NOT protect you.

These people stole money from me. Signed me up for a package under false pretenses that I did not want and are refusing to give me a refund. I had to call them to get them to send me leads and the leads were not within my field of work. When I informed them of this they told me I needed a master's license to do the work I'm looking for which is something I should have been told in the very beginning or I wouldn't have signed up. Now that I know and I'm asking for a refund because they did not render the services I requested and they are refusing not only do they not want to give me my money back but they are telling me they are going charge me more for an early cancelation. DO NOT I REPEAT DO NOT GIVE THESE PEOPLE YOUR MONEY.

I wanted someone to come and repair my roof cause it was leaking but no one would come all they wanted to do was replace it with out even coming to look at it this was 5 months ago and I am still getting calls with people wanting to replace my roof it was their loss I got a local contractor to come look at the roof and give me two estimates one to repair it and one to replace it I just wish they would stop calling me I regret even looking on Angie’s list.

Angi is a fraud and scam. They offered assembly of the product thru Wayfair. The product came and I eventually had to put it together myself. I did not have time but they cost a lot more time, money, inconvenience and I still have to put it together myself. Angi called and emailed the first time to schedule one New Year’s Day early in the morning. No show and reschedule to next day. Next day no show. I had to load their app, set up an account and figure that they rescheduled a third time. The third time they were supposed to be there no show. I got on app again to see what happened. Their “pro”(what a joke) had a non working phone number in their app. Claimed he was in my driveway and left a message in the app but did not bother to call my number like a normal person. He said assembly complete. Wayfair would not help me get my money back. They referred me to Angi then Angi sent me back to Way fair.

There's no longer any opportunity to review a list of reviewed contractors. Angie's is now only a marketing site that sells your number to a litany of service marketers. I remember Angie's List to be a place to review comments on good providers. No more. Very unfortunate.

Kevin ** has replaced and installed our oven, repaired a gas leak, built a small deck with staircase, replaced our main water line, selected and installed new LED lighting, and made other repairs. He is fast, reliable, knowledgeable, and committed to doing quality work. The new stairs are set an at angle to another staircase. He installed an angled concrete step joining the two staircases and ensured proper drainage. The deck is solidly anchored on four piers and is structurally separate from the main house.

What a nightmare!!! I gave my info to Angi thinking I would get a quick estimate for my job. I have been absolutely bombarded with Constant phone calls, emails and texts from sales people and shady sounding “contractors”.

Angi sent me a contractor to do concrete repair in my garage. When “Tom” from Triple A contacting came he told my husband he could do the repair, paint the garage floor and walls, top coat the driveway and power wash our patio for $1400.He wanted a check for the full amount and my husband being the trusting person he is gave him the check. He said he would start 9:30 next morning. He didn’t show but kept giving excuses why he was late. The next day 2 people came and put concrete on some of the areas that needed it. They left after an hour.

Do not use this company. I was scammed by a so-called contractor here in South Carolina that Angi referred and they will do nothing about money I have lost due to this scammer. Every time I call, they and explain my situation, they hang up on me. The worst customer service and worst company I have ever dealt with. I don't have a picture or a receipt because the contractor refused to give me the receipt for my window he was supposed to replace!

When you sign up on Angi and submit a project, get ready to be hounded by "suggested" companies for months. I requested estimates from 2 companies each for popcorn ceiling removal and flooring. The flooring company was excellent. However, the other was awful. Late every day, left paint on skylights, wood paneling, etc, didn't complete the work, cracks after 2 days in garage, charged extra for "discovery" work and materials not used. I Called Angi & Emailed info. Their Email said they would respond soon. That was 2 months ago. Don't use Angi!

This platform is a scam for all involved. They use false pretenses to get 95% of their leads. Essentially, they masquerade as a bunch of small businesses who are "the best" in their areas (e.g., "Powell and Sons"). None of these businesses are real and all they do is collect the information of people reaching out to these businesses and sell that information to a large number of contractors. These window shoppers usually don't really want anything at all and we have to pay through the nose for these clients. Since these clients were tricked into having their information divulged, they are all angry at the contractors and don't normally want anything quoted at all. Just recently, Angi started instituting a temporary number policy which makes it even harder for contractors to verify if their customers are real or not. I advise you run from this company.

It has been a bad experience with this contractor trying to replace a spa pump. He insisted I pay for the pump before he would order it. He arrived with the pump a week later with the incorrect pump. He left again and I did not see him for ten days. When I called him he said he did not have time to spend with my job. I then asked for my payment to be refunded and my pump to be returned. Not sure why he took my old pump but I needed it to know what to replace it with or to repair. He sent a chk. back minus $200.00 from the $525.00 pump payment. I have text him for return of pump and money but no response.

I had someone come put a drawer together and unfortunately don’t remember his name. He did a great job and I would recommend him if I could remember his name lol. Thanks for the help. I got stuck on step 2 when I tried.

Angi is a scam. I got a flat rate quote to have my roof repaired. The quote was for $658. The “pro” was late, finally came. It snowed the previous night so I had snow on the roof. The guy took pictures from the ground he never climbed a ladder or actually took a close-up look at the roof, I have a 2 story house and the roof would be the 3rd story. They canceled the appointment because of the snow and ice on the roof. They e-mailed me an estimate for over $5000. I called Angi and got someone who didn’t understand anything and stuck to her script and never deviated from it.

Jeremy ** of Link Custom Painting did a wonderful job on my home in Long Beach Township. Jeremy and his team addressed the all the nail pops, the sheetrock cracks and the repair to the old taping on the ceiling. Jeremy personally gave us a very reasonable quote and everything was completed in a timely manner.

This 'company' is a fraud. Complete waste of money. They got us on some 'deal' where we pre-paid for leads. Not one 'lead' had any idea why we were calling them. They said they had no need for the service that was listed. Essentially Angi's made up lead sheets to send to us with unsuspecting people they had found contact information for. When we went back to get the refund we were promised, they said they couldn't do that citing some rule they claim to have expressed during an orientation that neither the owner or I (the main contact) ever had with them. Totally fraud scam company, I wish I would've read all the reviews before wasting our money. Steer far clear!

This service should give me the option of who I contact based on your reviews. NOT giving my phone number and email to 500 vendors to bombard me with calls, texts, and emails for weeks! I will never use Angie's List again for anything!

I had used Angi/HomeAdvisor with very satisfactory experiences for years thus 2 stars BUT most recently I've had unsatisfactory experiences with contractors. I was subjected to an arduous complaint review over a contractor that was rated 5 stars on Angi but 2 stars (later discovered) by other sources BBB, Google etc. After I settled with the contractor, Angi/Home advisor refused to post my truthful to help others to be aware. From 8/24-12/24 same vendor has failed others yet Angi does not post mine or other reviews found publicly everywhere else and still certifies the contractor.

Feedback on My Angi Experience. December 23, 2024: We were scheduled for furniture assembly between 7:00 AM and 9:00 AM. The assigned professional did not contact me until 10:37 AM to inform me he was running late and asked if he could come in the afternoon. I agreed. Despite waiting until 3:30 PM and sending multiple text messages with no response, I eventually called him several times before he finally answered. He explained that his car had broken down earlier in the day and that he would not be able to come. He offered to reschedule for 2:00 PM the next day, and I agreed. I also contacted Angi customer service, and they scheduled a backup assembly for December 25, 2024, in case he failed to show up again.

Absolutely a ripoff, they only want their monthly payments, they do not care if you received any customers. I would not recommend anybody to pay for Angi not even customers. Please don't spend any money for this company.

We had an HVAC system installed. My review on Angie's (then Angie's List) was balanced and informed, with detailed evidence and measured language. The business replied on Angie's and because of my review, they refused to honor their free yearly check-up in the HVAC system. Angi allowed the business to submit their reply (not accepting responsibility for their misdeeds, covering their mistakes, and acting vindictive). Angi gave them credibility without affording me the opportunity to respond and set the record straight. I felt cheated and wronged by both the business and Angie's unconditional siding with the business. I have never used Angie's List or Angi again.

My experience with Angi was very disappointing. I hired a contractor (Rapid Remodeling - Walter Franciso Baltodano) from Angi who I paid $5,500 as a deposit to tile my house. The contractor did not show up to do the work, and attempts to contact him have been futile - both my me and Angi's Complaints Department. Attempts for a resolution from Angi to get me back my money were a waste of time, as Angi has said they are not responsible. This contractor was flagged on an Angi-related website - Home Advisor - several months ago and had Angi done their research, they would have seen that this contractor had a police record. I will never use Angi again and would never recommend them to anyone.

They do not pay the Contractors. Was guaranteed pay within 7 days. Still getting the runaround. I am writing this in reference to Smiths Painting & Handyman Services. Customer Service offers no help. To have this done right at Christmas is horrible. They should be ashamed.

I purchased a toilet from Lowe's and paid for installation. They use Angi for their installations. An appointment was scheduled for the installation through Angi. The installer failed to show for the scheduled appointment nor made any attempt to communicate such.

I would not recommend this service regardless of what project you are needing. This is an app platform based company. It's a great business module however, the technology is severely outdated. The app only works well if everything goes smoothly. You need to prepare for at least 2 hours if you need to contact customer support.

Angi does not vet the qualifications of contractors who sign on to do work. I was looking for someone to install a pool liner. The person who responded promised to do it in the next couple of days, without having measured the pool to order the liner. When I raised this to the contractor, he stopped responding after several emails. Another person just popped up in the text log and the texts with the first contractor disappeared.

I purchased a freestanding pantry cabinet. It comes ready to assemble. I previously bought a smaller pantry and put it together myself. It was monstrous task and very difficult for one person. So I paid for assembly. I received notice that Angi would send a “professional” on December 8th. So I prepared the area by emptying the 2 smaller cabinets and moved them to their new location, on Thursday I received an email that my appointment had been cancelled. I was given an option to reschedule. I rescheduled for today and shortly before the appt I was again notified the appt had been cancelled. Obviously this job is low on their list. However this has caused my kitchen and den in disarray since Thursday. At this point I am going to cancel this job and request a refund from Wayfair.

Recently, I sought proposals to remove an existing double driveway and area sidewalks and to replace them with concrete. I received two responses, to which the estimates were far apart, both in cost and detail. I selected Taylormade Concrete because the company owner, Damian Taylor, had promptly responded, visited the site, took measurements and noted that existing paving had badly sunk due to major soil subsidence. He would need to order soil to fill the areas before concrete could be poured.

I call for services manager to disputed 8 leads, I call them instantly and they already have a contractor??? And few don't live there anymore, and they never request anything???? Others they are looking for a land. They're not homeowner???? I spoke services manager "Steve", and he said they can credit those leads because they're good leads. I told him how come and he say, "Well look, you have been with us many years and you have been making a lot of money," how he can tell me something like this, is not his problem if or not making money. This people are nasty. They don't know how to talk to people. Then I request to talk to the manager, and I couldn't because it takes up to 3 days to 3 weeks to call me, I feel I got rob big time. I have over 1,000 dollars there not lead the buying leads for 3rd party that's why when we call the homeowner, they have already a contractor. SCAM 100%.

I certainly regret giving these people my information. I am being harassed by none English speaking people. They are not licensed or insured contractors. I simply wanted a price for a couple of loads of compost delivered. I have multiple text, emails & phone calls. I even had someone turn up, un-announced at my door then tried to browbeat me into using his services. I had to threaten him with calling the police to make him leave. DO NOT TRUST THESE PEOPLE WITH YOUR INFORMATION. I AM PRETTY SURE THEY GATHER INFORMATION & SELL IT.

Stay away from Angie’s List Professionals. Had an Angie’s list professional at my house on Friday, Sept 20, 2024 to assemble some furniture whom turned out to be a Professional Thief. Janie G Angie’s list employer stole $13,000 worth of jewelry, watches and Versace sunglasses. When he left my wife and I were missing $9K Rolex watches, 3500$ Diamond Earrings and $400 sunglasses. Angie’s list and Wayfair know his name (Janie G) and probably the Address.

I haven’t had the best experience with Angi. I feel like I got swindled out of 750 bucks. A gentleman by the name of Arthur ** who works for the New York office called me out of the blue which I don’t know how he got my phone number. He offered me a promotion for 1,000 credits for 750 dollars and I didn’t want the service and finally I agreed to it. He told me that I can try out the service and if I wasn’t happy I can cancel and get a full refund. All of this happened 24 hours ago. When I called he directed me to call **. Melanie from customer service told me I could not get my money back. This place is a scam. I wouldn’t recommend anyone use Angi for leads.

Made an appointment with Angi’s for blinds cleaning 11/23, 9am; Angi’s rescheduled for 11/25, 9am, without explanation. It is now 11:18 am, the designated person didn’t show! After spending time trying to fill out form on the computer to submit this situation and speaking with an agent, before I got cut off, my only solution is write a review! There’s really no review, they didn’t show! Thankfully my funds were refunded after the first no show! Moved on from Angi’s after wasting my time!

I would not use again. The "pro" didn't arrive on time. After numerous texts, he wanted to come 6 hrs. later. I rescheduled for the next day and he was 1.5 hours late. He had no attention to detail, leaving assembly stickers on the item. The app marks your job as complete once the arrival time passes whether they have actually completed the job or not. The pro reviews are only a star system with no details.

Purchased furniture assembly from Wayfair to have assembly completed. Fairly pricey and they contractor through Angi. Wayfair stated they would complete the assembly and that there were no time limits. Two Angi pros showed up to do the work and stated they only had two hours to work on the furniture. Left after two hours and did not complete the job. Wanted to charge me an additional fee to complete the service. Appears to be a scam leaving you with a project to do after you already paid money for the service.

Angi the MOST UNRELIABLE and INCOMPETENT CUSTOMER SERVICE! I cancelled my Assembly Service through Walmart and paid $73.00. I have been calling Angi for a REFUND but I’m being given a RUNAROUND for the last 5 days. Angi sent me an email to CONFIRM CANCELLATION. I’m still BEGGING for my Refund to this day! I’m a senior of 75 yrs old & ANgi does not care. Angi just CARE for MONEY they get but doesn’t fix PROBLEMS!

Our water heater started leaking and I called Janecky Plumbing late afternoon. By 7:30 the next morning they were at our door. Ryan and Dustin took out the old one and installed a new one in one hour! They were clean hauling it in and out, they were very friendly and kind and most of all they knew what they were doing and did it fast. I will always use them for our plumbing needs. They are the BEST!

One of the worst companies I have ever dealt with. I had an installation project set up through their Handy technologies company and they could not provide the service. I got absolutely no help from their customer service. I have had bad experience with Angi in the past and only tried to use them because they company I set the installation up with uses them for their installations.

We had a very frustrating experience with Angie’s. We contacted their support team two hours before our scheduled appointment time because we hadn’t heard from the pro assigned to our job. We had already moved all of our furniture out of the living room in preparation for the sectional setup. When we reached out, the representative assured us that someone would still be arriving at the arranged time of 7:30 PM and there was nothing to worry about.

Pro charged me double and I got scammed and customer service could not refund me any of it back not the original payment or the extra even though I had receipts. Was told they could not do the job if I didn't give them the extra 80 because it was a two man job when it never said that and I paid for a one person.

I had no idea that once I filled in my info that I would get deluged with calls, texts, and emails from different vendors who wanted to help me. It because junk and I would say that there were between 30-40 people trying to contact me within 24 hours. That's toooooo much. I was just hoping that ANGI would just offer a list of quality vendors and some reviews. I didn't want everyone trying to contact me from as far as 50 miles away. I won't use ANGI again. I gave them 2 stars because maybe somebody else wants that kind of service. For me it turned me off completely.

As a solar company, we inquired about their model to see how we could offer services through them. It's a complete pay-to-win model and companies can literally buy all of the homeowner requests in an area, and pay to be listed first when consumers search for services. After I met with them, they WILL NOT STOP calling me asking for our business.

The furniture assemblers NO SHOWED. No call no email. Zilch. I stayed home all day ensuring the area was clean and not cluttered. 30 minutes after the "window" I contacted the Angie customer service and was told they arrived at 545 and left at 630. A complete lie. It's a townhouse with ONE front door. I was told that I needed to call the guys. What a scam. Now I'm told that I need to fill out and submit paperwork to get a refund. I have a 400 lb table sitting in boxes. I'm also calling Wayfair to tell them to come and get their table!

Do not use this service. We paid for a service via another company. They never showed up to do the work, collected their fees, then spent hours with multiple reps demanding my refund. They’re a joke!!

Angi severely damaged my granite countertop by scratching during a normal cleaning job and then refused to refund me for the re-honing job that was required. We were out of the home at the time, and by the time we came back and noticed, it was beyond the 72 hours that Angi's small-print policies allow for damage claims, so they outright rejected to pay anything. So I'm out over $1000. I'm angry and out of money. Never use Angi for anything!! You've been warned.

I ordered a entertainment center from Wayfair and opted to have Angie put it together as we were moving into a new home and I had so many other things to do. The unit consisted of 3 pieces and a team (2) arrived promptly and began work. They finished 2 of the pieces and told me they had to leave as they had another appointment but would come back and finish. They texted me that they were on their way, but never arrived. I texted them, got no answer, and even called finding I was blocked? I tried again the next day and got nothing. I started looking at what it would take to finish the assembly myself and found that the shelves in the large center cabinet were not level.

This company is a scam and using my business to generate leads and sell them to other contractors. They won’t remove my company being affiliated with them. This company needs to be shut down completely

Angie's List, stop calling me and leave me alone. Worst service ever, I would never want to be a part of them. At this rate I will have every known number blocked within a year. I would never recommend a company as bad as this.

I recently had the unfortunate experience to deal with the salesperson by the name Kip. If it wasn’t for the way that the phone call was handled we would’ve proceeded to sign the contract. Kip, whoever this man is, is rude, doesn’t listen, arrogant and talks to potential clients as if Angie's list is God's gift to advertising. I am totally disgusted by this representation and hope that they give him another position than the one he has because in the 25 years of owning a business, I have never had a person I was seek his services act like that. My clients and friends will know this man’s name for sure.

I was using their service to have my parents' lawn cut. The service was for cutting the lawn, weeding, edging and 3 bushes trimmed. The first guy came out and cut the grass and then proceeded to tell me to just hire him and he would so the rest for over $500.00. He asked for the money in cash. I called and told a customer representative at Angie and they booked another contractor. This one was so good and kind, however after having Angie for about a month I noticed money coming out more frequently without any services.

We cannot express our gratitude for Nelson and his team from HM First Class Cleaning Services. They were/are the one-stop company that we needed to get our 2-Family ready for Open houses, pictures and selling. Might I add that we also had a finished attic/basement with multiple rooms and 2 car Garage. He is a leader and his team were prompt, efficient with a laser focus on meeting the various work that needed to be addressed. Nelson's famous line is "do not worry, we got this". He meant it. He came on a weekend and helped us meet the deadlines that we had for the pictures and the Open House. Ever since we got connected through Angi's website, he and his have an impeccable job on other projects. We anticipate this will be a long-term partnership. Call them, you will not regret it!

They sell your personal information. You will get calls, day and night forever from contractors. I called them and all they can do is place a "Do not call" message on your number. That's too late - they still call. Contractors: quit this "service". It costs you and pisses off potential customers.

Super slow loading speeds online and on the app, glitches repeatedly, app won't let you cancel plans most of the time, or remove your credit card info. Scheduled jobs may show up, or may not, depending on the app's mood. If you have to use customer service, the chat option is sooo slow, and agents will try to convince you not to cancel or request refunds for no show and may or may not actually do as you ask. Better than the 2 hour wait for phone help, but not much.

I needed a carport put up and put together- I found Maplewood Construction in Nashville Tennessee- Mr Bernard ** came gave me an estimate that was to my satisfaction- his crew came an assembled my carport to my satisfaction- I would highly recommend them and will be calling them again for other projects that I would like done.

I was needed of a replacing siding, gutters, painting of whole house, beam and post under the porch roof. Exterior Barrier LLC responded to my request through Angi Website. The contractor, Eugeene **, contacted me and I set up a time for him to come out. It was one of the best services that I have been provided; he listened to what I wanted to be done, he walked around and evaluated the house with me. He suggested and provided the list of what must need to be done.

I contracted an Angi contractor (Blue Springs Well and Pump) in Callahan FL to fix my pump. They fixed the pump, charged 550.00 which I paid with Check. The contractor suggested I call him direct next time, which I assumed was an indication that my price was inflated because I had Angi involved. He explained there was a year warranty with work. I requested a receipt with warranty information, he said he would email it to me if I texted my email. I have texted the gentleman three times and he still has not provided a receipt or warranty. I called Angi and they ended up transferring me to someone else and I was disconnected before I even got to talk to anyone else. I would think someone. Could help me resolve this.

We have such a horrible experience with Angi. We requested a plumber from Angi through Home Advisors (Acquired by Angi). An Angi Pro, Nael ** came to our house, damaged our water mainline valve, did not know how to solder joints nor could fix the plumbing system. After causing severe damage to our plumbing system, Nael admitted that he was not a plumber but an electrician. Angi did not cooperate nor help us. We were without water for 4 (Four) days, had to hire another plumbing repair company. We suffered over $6,000.00 in damages. Angi has been playing games, has not paid for the damages.

My last four previous jobs, where I used Angi contractors for specific jobs were terrible. They send out handymen, not experienced contractors for the job. I had to call another contractor to correct and finalize a job for a garage door lift they didn't finish. They cancelled an assembly job on me the same day they were scheduled and I requested a refund thru the Angi system on 19 August 2024 and as of Sep 24, I have not received my assembly refund. The only reply is that they're working on it. The ACH refund is supposed to take 2-3 weeks. I filed a BBB complaint and they have not responded to the BBB inquiry. I hate that Businesses like Lowe's and Home Depot are using Angi for their work instead of using their own screened contractors.

I was in need of tree service removal and was contacted by Angi who provided me with Chop Chop Tree Service. I was contacted within minutes by Isaac and a visit and quote was provided within two days. Work was completed as scheduled on time and in a professional manner.

Hired Angi to assemble two filing cabinets/bookshelves for a little under $300 through Wayfair where we bought the furniture and Angi's technician never put them together, asked me if I would help him put them together. I've been fighting Angi for 3 plus months for my refund, given them all the proof they need and they will not, give us our refund.

WAYFAIR ANGIs. I paid for assembly totaling 246.97. The assembly workers did not show up three times. Three days of my life and moving furniture out of the way wasted. I PAID WAYFAIR ANGI FOR ASSEMBLY AND THE SERVICE WAS A NO SHOW. My time lost and stress dealing with your UNRELIABLE delivery service.

So disappointed in this service. Booked a service, contractor called me and started asking about how much Angi was charging me for the job, I think that's not supposed to happen. When I booked the job, I was quoted one price and was told I wouldn't pay until I was completely satisfied, and the job was done. I did sign up for their paid membership to get a discount and for that they asked me to authorize that payment of 20 or so dollars. I clarified with him that I would not be charged the job amount until done. He confirmed that over the phone with me. My account was charged without my consent anyway. Morning of the job, I get an email stating that my job was cancelled. Also get an email stating that my card would be refunded. Don't commit to any job with them....the contractor was sketchy to say the least.

I am extremely disappointed in the recommendation for a bathroom remodeler in my area. Mastercraft Carpentry, West Branch, Iowa was on you top 3 list and the work provided was substandard on every level! From working without permits, not up to code on electrical, shoddy finishing work, incorrect floor venting, improper sink and cabinet placement and totally improper behavior on numerous occasions. They obviously were not vetted as they have very little experience and had to be let go. I will be hiring another contractor to fix it all and finish the job correctly adding yet more cost to me. I will never use your service again and if I ever see them on your list again we will be talking again.

Assigned Angi by a retailer that uses this contractor for installment of their products. Unfortunately, Angi never showed up to complete the work and contacting this establishment has not been possible. Called 1-877-600-4563 which advised me to check my email, checked email, which advised me to call customer service back. Would like a refund ID#**.

I submitted a project last week, and initially things were working properly. My project was referred to businesses, they contacted me through the secure message system, and I received an alert in my personal email. For a couple of days over the weekend, I could not get into the Angi website, but I continued to receive alerts that I had messages. Sunday, a business my project was referred to contacted me directly in my personal email. How did he get my email address? That is supposed to be private, and I did not give it to him. This is a huge security issue for me, and I am not happy about it. After going to the trouble of emailing on a Sunday, once I asked him how he got my email address, I haven’t heard anything back from him. That is a concern.

I called Angi for a Pro Organizer. Her name is Sabrina **. Sabrina and I met up early. Sabrina works extremely slow riding the clock well. She charged me $270 to organize my pantry closet while she stood on top of the things that was in the closet. I asked Sabrina not to stand on my things. She doesn’t know how to fold towels to make them look neat in your closet. I had to show her how to roll the towels as you see in the picture. I did that. She folded the towels that have the tag hanging out. This is how the closet looked before she went in after I ended the job because I did not see good results. This is $270 of organizing a tiny pantry. I am so disappointed Angi sent her to me and they will not give me some of my money back. She is not good. Do not use her.

I did a work order request on Angie’s List for a specific address and zip code. They created another work order for my home address (1000 miles away from the address I specified). Idiots. Then the 3 companies they sent me were from unknown area codes, with bizarre names and I was unable to find any info on Google at all about the companies… very scammy and shady if you asked me. Why don’t you refer local companies? It doesn’t make sense to send companies (real or fake) from other states or hundreds of miles away from the location we need handiwork.

I had a terrible experience with Angie's Ads and their representative, Krysta **. Despite my clear request via email to cancel my policy, it was ignored, and I continued to be charged for three months after my contract had expired, costing me $1,500. When I requested a refund, I was initially told I would receive a refund for two months ($1,076). However, they later reduced this amount to just one month ($538) and offered a credit toward their service instead. To make matters worse, after they refunded the $538, they attempted to charge me an additional $200 before I even received the credit! This entire ordeal was incredibly frustrating and unprofessional. I would not recommend Angie's Ads to anyone looking for a reliable service.

Scam. They have charge my card without providing the service. They do not care whether or not the contractors come or not. When you try to cancel, they do not cancel. There’s a man who is scheduled to come to my house and clean today when I canceled yesterday morning. The man said that he does not do cleaning and doesn’t know why he is scheduled. I’ve made several complaints and never received my money back for any of them.

I would give zero stars if I could! I tried to give my sister the gift of a house cleaning. I set it up and it was canceled four times!! Worst gift ever. And Angi never contacted me. They just failed to show up. Never use Angie!!

Don't sign up on Angi unless you want a barrage of junk emails. They sell your email address and info and you start to receiving hundreds of junk mail garbage. Also I received Two companies to contact and neither one returned my calls. What a joke.

(I got jipped out of money and movers were inappropriate). A older woman that I had known since childhood had REFERRED me to Crescent Movers. The manager, Brian reached out and gave me a quote. Then I made an appointment. The team came on a Thursday, the day of the move and told me that I had to rent boxes for my clothes that I had already packaged in bags ($15) a box. This was not discussed ahead of time. I think the team leader was a guy (I think his name was Luis). I asked them to be careful with a particular antique table item and they ignored me. They used the table to support some boxes after I asked them not to. They were so much in a hurry that they did not want to take any of my clothes and smaller items because they said it was too much.

Do not purchase any service through Angi or a partner like WalMart. Like my service, the pro might cancel on you after they are due to arrive. Then your job gets pushed several days out like mine. When support is needed, they make it difficult to get chat or phone support and instead try to force you to support through their mobile app or website. I actually prefer this option most of the time; however, I needed a human because the date they gave for rescheduling was not acceptable. Even with the human, I could not get an acceptable date for assembly of my patio furniture. The agent said there are not enough pros in my area of Nashville, TN. Please save your money, time, and save yourself the frustration and do it yourself or hire someone else. I had my patio furniture delivered 4 days ago and could have assembled it myself by now and wouldn't have spent 2 hour trying to get an acceptable reschedule.

Horrible. On hold for 45 minutes - no response - Angi cancelled my appointment and blamed on the retailer. Transferred to 3 people - ridiculous - I took off the day so they could come. Horrible. Do not recommend. Do not deserve one star.

I received a call from Luis from customer service who tried to sign my business up because I told him his monthly price for me to join was not something I can do right now. He hung up on me. This speaks volumes about how this company operates, that was extremely disrespectful and I would never deal with this company in the future nor recommend them.

The work was done very well. The workers were professional. It was a very pleasant experience. I was pleased with the work. I will have them come back for my next project. Thank you Angi. I was very impressed with the time the job took.

Lowe’s uses this site to schedule their garage door installation; twice now on the day of installation we get a text stating there has been a last minute issue with our Pro and we need to be reschedule. I’ve taken 2 days off of work now. I called to talk to an Angi customers service rep and was waiting about 15 minutes and then my call was answered it. I was immediately hung up on without being addressed at all. I’m calling back again. I do not recommend this site!! If you are at a place that uses them to install anything I suggest finding a company that does not use Angi! Update!! Was hung up on again!!

I haven't even engaged services yet. I have always hated the amount of spam I get after dealing with Angi, so I specifically avoid the site. I searched for electrician services on Google and was sent to a separate site that did not reference Angi and promised "immediate quotes". Obviously, I did not expect to receive an exact quote so much as a range so I could start to budget and not waste my time contacting services until I knew I had the funds available. After putting in my information, I received no quotes and was instead directed to Angi and told I would receive an email with the pros I had been matched with.

They recommended a total crook! Came to my new home to clean my vents (Air Duct King) and the price went from $359 to $1800 to $2800 (it would have been $3000 if I didn’t pay cash.) I was in the middle of a move and the guy knew it! Reached out to Angi and let them know how I was ripped off and they did NOTHING!!! Never use their contractors!!! I’ve had friends say the same thing! They are horrible, don’t care about who they recommend!

Can't say enough bad things. Not enough time or words. It’s infinite & unrelenting torment as a professional on the site. I’ve fought tooth & nail to get the payments they owed me …run. ANGI is so bad it tops everything for unfair business practices & illegal abusive behaviors.

This is a very unreliable company. I have been waiting for almost a month for someone to come out and install my ceiling fan. Seems to me they cannot find no one. They have been booking me over and over again. I went to Lowe's to have it install and this is who they put me with! Very unacceptable! Do not use these people!

I went on Angi about 8 months ago to see contractors for a particular job I need done. The job was left and finished a couple of weeks after contacting Angi. Now, 8 months later, I am receiving telephone calls from contractors for the same job I had completed 8 months ago. I will never use Angi again. Oh and by the way, I contracted with someone I found from a different site.

I was surprised to learn that they don't stand behind their customers and only give lip service when you have an issue with one of the vendors they list. I will never use them again, nor will I use the vendor they sent to my home for services.

My first experience was good. This last experience was the awful. I needed a TV tech person to fix my TV, as I am 86 and not super technical. At the same time I needed them to look at a couple of printers. I pre-paid $163.08. There was no specific category for this, but they booked a "pro." The man who showed up with his wife had no idea what he was doing, was rude and left after 20 minutes. I had paid their 2-hour minimum. I called customer service who rebooked another pro. At the time they were to show up, I got an email that they had failed to book a pro, and I was automatically rebooked for a future date. I called Customer Service and was told I would get a full refund. They are almost totally AI and it just does not work. The whole process took hours of my time. I will be refunded my $163.08 in 3-5 days.

Are these pros. To start, our order was messed up by Angi, so we rescheduled. The second time, the angi guy demanded 2 hours more, after we had a set price because he brought a helper. Then complained the whole time about the job, I had to go buy tools so he can work, and I have to fix their sloppy work. These photos are expanding foam they left and a upside down dead bolt, pure sloppy. Do I recommend angi? No. Aug 3 2024.

I recommend "Woodboys" flooring in Ladson, SC as top notch and knowledgable in their field. I had a wood floor tore up and reinstalled for my wife. She's very happy and I cannot express the detail to professionalism that they all had for us. They deserve a chance above the big box stores or anybody else. First rate in my opinion.

First contractor never showed up. Second contractor advised me that he only receives 20% of the amount paid. I paid over $600 for a yard mow and cleanup on about 3/4 of an acre of land. Nowhere on the site does it say that the contractor gets such a tiny portion of the money.

Somehow Angi got my home phone number and my life is a nightmare. Contractors calling all hours of the day non-stop, Angi calling also. I cannot get Angi to stop or delete my number. I am on the do not call registry and never went on to Angi's site. I am no interest in home improvements, they scammed my number from somewhere and will not delete it from their system. What a nightmare. Beware.

This is how it started, Your Angi booking is confirmed for 10:00 AM on July 10! Download the Angi app to manage your booking, add photos, and connect with your pro at Jacqueline, your pro, Franco P., is running 30 minutes late for your cleaning. Person never showed and No work is Done yet. Then they said. He will be here tomorrow morning 7am.

I used this service to mount a tv. The tv was mounted slightly crooked, about 20” higher than requested, and the mount is not screwed all the way into the wall on one side causing a gap between the wall and the mount (see photo). They scheduled a 2nd tech to come out and adjust the mount but have canceled twice, 30 minutes before the scheduled appointment. I had to take off work on both occasions which at this point has cost me more than the service charge itself. No resolution except to schedule a fourth appointment. I asked for a refund, but they refused to refund the service charge for a service they have not completed. This service is extremely frustrating and wish I had not used them. Total waste of time and money.

This Electrician was paid to put in 5 new electrical lines and connect them to circuit breakers. But instead, he connected the new lines into existing lines. This caused an overload on one of the lines, burning it out.

On June 18th my water heater messed up. Didn't have water so I contacted Angi. One couldn't come out and John from A clean water company called me and said he could put a water heater in that day. I said ok. I had to pay 925.00 upfront so I did and he never showed up. I kept contacting him and he kept telling me he was getting the water heater. By 6:30 he still wasn't at my house. I told him to forget it and give me my money back. I called Angi and they won't do anything about it. I begged John to give me my money back. My husband was dying from mrsa. He didn't care. My husband died on July 11th and I really needed my money. All he has done was lie to me all along. This guy John and his company are thieves and Angi isn't any better.

I went to Angie's List thinking that they at least do due diligence to weed out the predators out there--boy was I wrong! Hired a cleaning company thru Angie's to do a deep clean before guests arrived and not only did nothing get done, my $200 deposit is now gone. Turns out the cleaning company changes their name and platform they operate out of frequently which I found myself with a tiny bit of digging. Shame on Angie's for not doing the same to protect their clients!

The roofing or general contractors Angi sent us were either not interested in the small jobs we advertised, or wanted a ton of money for them to make it worth their while, or they were unlicensed, although its site promises all have the necessary licenses. California doesn't license handymen, which is what they sent. To get a "better price" we signed up for $29.99 per year, which is another waste of money. And I didn't get a copy of what I signed. Then, because we cancelled on Friday, the day we agreed to him and then found out he wasn't licensed, and he was coming the following Monday - Angi is closed on the weekend - they want to charge us anyway because we "didn't cancel in time," although he let them know, and we aren't getting any services for our money. Like the other companies, they basically refer anyone who pays them, not just the qualified. I wouldn't use their referrals anymore.

This was a waste of time and results in robo-calls. I listed what I wanted for a bathroom remodel, I got calls from places like Rebath that were wanting to do little parts and don't deal with permits.

I complained to Angi about Mr Handyman scamming my credit card and not finishing the job. They took an additional 1500.00 from my credit card above the written contract price and would not return the money. They also use inferior materials and never finish the work. They also left a mess. Angi representatives would not even take my complaint and disconnected the call. They are just as bad as Mr. Handyman.

I needed to expand my driveway (6.5 x 31). I had a few contractors to choose from. We decided to go with Faith Construction Group (FCG). They were great! They got all the necessary permits and inspections. The project came out perfect! I would call them again should I require more concrete work.

Very, Very disappointed with this online service... They developed an inlet to my device (phone) to enable advertisers (Spam) to flow in. Now I am fighting that problem!! I was looking to be helped with a list of providers in my area for ME to CONTACT. After they get your contact info, you will be sent much of what you really do not want. My Experience Lousy

This company is selling your information to 15 different companies that don't even have the needed lic to do the job. Stay away. I have used them one time. After all 22 companies called and some said they paid for my info. More than half didn't even have the correct lic to do my job They're in it for themselves.