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Angi Reviews

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Edited by: Jon Bortin

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Visit www.angi.com
Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

Angi Reviews

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    Page 4 Reviews 225 - 375
    Customer ServiceTechRefunds & PayoutsStaff

    Reviewed Nov. 25, 2025

    Don't ever use Angi's list. Our so called pro, never showed up and wouldn't answer the phone when we tried to call him directly. Then Angi's list tried to make us still pay a cancellation fee as if we did something wrong and tried to see us on getting another professional to come out and do the job when we clearly said we were done and wanted a full refund. Talked to other contractors in the area and any reputable professional avoids Angi's list like the plague. Do your research and find a pro yourself and book them directly. This service is complete garbage.

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    Customer ServiceStaffTimeliness

    Reviewed Nov. 24, 2025

    This is a very bad service. They got my phone number and email, but didn't have any real person contact me next day. On the other side, after a few weeks, someone under Angi contacted me with the different service which was not what I requested. I blocked the number. Actually they frequently sent you hassle message. No phone number showed on the message. Even I reported it was a junk and blocked it, but I still receive this kind of junk message. Don't know how to get rid of this kind of junk message. Never gave your phone to this webpage. It is a junk!

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    StaffHonesty & Transparency

    Reviewed Nov. 22, 2025

    This is an honest review of Odd Jobs Willie, LLC and the work he and his employees did on a home renovation project for me and my family. This review is strictly directed at the quality, workmanship, and integrity of his employees and the fact the employees left the job site in the middle of the night without any prior coordination with us. Also, and most disturbing, two of the three employees sent to complete the home renovation were smoking ** on a daily basis. Mr. Wilson's stepson was combative with the lead employee and performed tasks he wasn't certified to perform. He was sent there as a helper and performed tasks that he had no experience in doing. The other helper and floor guy was asked to perform a shower installation and was not qualified to do those tasks either. These three men quit their obligations to complete the project because the men couldn't get along.

    Mr. Wilson immediately placed these men on jobs the day after quitting on our job with the knowledge of them being under the influence of **. This shows the integrity and moral business character of Mr. Wilson. He lacks accountability throughout his company. The attached pics are the quality you will receive if you hire this company. I wouldn't and can't ever going forward recommend Mr. Wilson and his company, Odd Jobs Willie, LLC to perform any work in my home or anyone else's. I have over thirty videos that unfortunately were too large for Angie's list to accept.

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    Customer ServiceTechPriceRefunds & PayoutsBillingValue

    Reviewed Nov. 21, 2025

    The contract initially signed (We had many calls to set up our leads and payments per month) BUT the contract auto-renewed without a phone call and ask if we even wanted to renew. We had to pay the rest of the contract to get out of the 2nd year of this without the knowledge (So read the fine lines before signing up). The service did give us a few good leads but mostly people wanting quotes to get money to do themselves or just looking and not really wanting the work done. We have been in business for 12 years and I don't recommend them because of the contract deal and locking you in and the slyness of the auto renewal and making us pay the remainder of the 2nd year that we had no idea we were locked in to pay out of it. It's not worth the money paid to the business to get leads. We got about 5 in a year and paid 400 a month which basically paid for the leads we got and called it even.

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    TechPunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Nov. 19, 2025

    Attention contractors - I paid Angi almost 15k for leads that were never manifested. Nothing, zip, nada - except mostly repetitive ''tiny home" and "trailer home'' builds. I'm a high end custom home builder in one of the most high demand cities in US " Park City area". I told them that they need to change my account so that I wouldn't have these types of leads and that it wasn't what I paid for. I was assured month after month that my account would change and I would receive a good quality lead....They then said that their company couldn't control this, but they were changes in their matrix that were at a high level and i just need to wait and trust them.

    I stopped paying them after 10 months at $1250/month and they now have sent me to collections for non payment. I've was grandfathered from HomeAdvisor and ServiceMagic before then and started with the original company "ServiceMagicl'' which was bought by homeadvisor back around 2010. Been a loyal customer ever since. In the 15 years I've been passed down from one company to another, I never a. Paid so much for leads and b. had nothing manifest from my investment. Angi does not care about anything but you signing on the dotted line, they will sell and tell you all you want to hear and screw you with the small print. Worst experience I've ever had with any lead service company!!!!

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    TechPriceStaffRates

    Reviewed Nov. 19, 2025

    I just had my driveway resurfaced by Flo Concrete. They did a terrific job for a very reasonable price, and even did my walkway for free. They were professional and did the job in a timely fashion. I have already had a compliment from a neighbor on how good it looks. I highly recommend this contractor. Gloria **

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    TechStaff

    Reviewed Nov. 18, 2025

    Angi is nothing but a fraudulent organization aimed at defrauding unsuspecting customers by offering contractors with no integrity to the populace. Midwest Services is a terrible contractor from Angi with zero professionalism, obtained money under false pretense for a job that was poorly executed. All efforts to get Angi resolve this issue proved abortive as Angi demonstrated nonchalant actions towards resolution of this issue. This single action makes Angi an accomplice to bad contractors paraded on its platform.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedBilling

    Reviewed Nov. 14, 2025

    I have a computer that only recognizes two of my 6 browsers, so they sent Neil Chopra to "fix it", he said I had a virus and that he would remove it for $125.00. Google Chrome was one of the browsers that didn't work. He worked a little on my computer, said the virus was removed and I sent him the payment with Zelle, he left so I thought I would check my computer. The only thing he removed was $125.00 from my checking account. I called him and told him that my computer was not fixed and he told me that my WiFi was not fast enough. I doubled my WiFi speed and still couldn't get on Chrome. A blatant liar. Have tried to call him several times and my calls all go to voicemail.

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Nov. 13, 2025

    Purchased a tv from Costco and thought I was lucky to find they partnered with a TV mounting service (Angi). Living nightmare followed, it took 2 full weeks and three individuals, since the first untrained "professional" showed up to mount the TV, conceal the wired behind the wall and connect 3 devices. Two out of SEVEN scheduled visits were no-show and no-call. The first person came, couldn't finish and scheduled a second visit where he ghosted us with a no-show, no call. The second person visited twice, fumbled around for two hours each time, and we canceled his attempt to come back a third time and called Angi to send a licensed, trained person instead (the last one said he was self-taught).

    The third person stayed 3 hours, couldn't finish, although he made more progress than the last two. He came back a second time and finished the work. All three said Angi underpays their workers and a supervisor for Angi said licensing is not a requirement for their workers. No training required, no licensing, no certification, no nothing. Please learn from my experience and stay away from this pitiful excuse for a company.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 10, 2025

    We signed up for Angie’s List and have been paying $280 per month, expecting quality leads and consistent engagement. Unfortunately, the results have been underwhelming. While we respond quickly to every inquiry, we only end up talking to about 20% of the leads that come through. The real cost per qualified lead works out to around $60, and we’re only able to close about 1 in 20. In comparison, other marketing platforms we use deliver higher-quality leads at a much better value. Angie’s List just hasn’t justified the monthly cost for us. If you’re considering this service, be aware that it’s a significant investment with limited return—there are better options out there for the same or less money.

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    PriceStaff

    Reviewed Nov. 5, 2025

    I hired before and after home improvement LLC. Their work was completely trash. They charged us over 50% of the original job and their painting was like a 12 year old had done it. We paid for a custom painting and received crappy results. Do not hire this company. These people are not professional. They are trash.

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    Sales & MarketingPunctuality & Speed

    Reviewed Nov. 4, 2025

    Angie's List is a scam through and through. They con their pros and homeowners alike! Don't sign up with them as a pro, because you will be paying 35% of your yearly contract amount plus a $200 early cancelation fee a few months in when you realize they got you. Just don't do it.

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    Reviewed Nov. 4, 2025

    Wow, this was bad. I thought I was getting installation from Lowe’s but they contract out to Angi. New faucet installation took three hours plus. They had to go out in middle of installation to Home Depot for plumbers' putty. Left a mess on the floor. When I said I had had trouble with previous Moen faucet, the plumber said he’d never heard of that brand. Also said that he’d had trouble with sink stopper: hadn’t had to install one of those before, or maybe one. Very inexperienced, clearly, though nice young guys. I would NEVER use Lowe’s for installation again, knowing that they take this route. And I wonder how the heck Angi vets who they send out. Really, really terrible. Angi’s surveys are terrible! They ask, “is the service complete?” Yes? That’s all! The. You get a second survey that also doesn’t get to what the problems are. THIS IS REALLY TERRIBLE. Never again.

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Nov. 1, 2025

    I had a tech scheduled to do a TV stand build. He arrived on time and after an hour and a half, he told me it was a two-person job and I would need to reschedule. So I rescheduled, but I got a call the day before the next install date, cancelling the booking and the tech wanted to reschedule the next week! I told him it was a 2-person job, he said they only had one tech scheduled, and that I need to call Angi and straighten it out. I gave up and cancelled the booking, I will never use Angi again for anything. This is terrible service! My TV stand is lying in the middle of my kitchen floor, all the pieces out of the box. What a mess! Angi sucks!

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    Customer ServiceTechPunctuality & Speed

    Reviewed Oct. 30, 2025

    Worst experience I’ve ever had. Some contractor called Mohammed S left my basement in shambles and never finish the job considering suing. He told me he had something more important to do and that he was only scheduled for two hours.

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    TechPrice

    Reviewed Oct. 30, 2025

    I used a contractor, Custom Woodwork and Cabinetry in Davie, Florida to do a kitchen remodel. The price was good but the quality of the work was terrible. I had to terminate the contractor halfway through the project and hire another contractor to finish the work. A job that should have been done in a month was about half completed 3 months into the contract. Many delays and installation was terrible.

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    Customer ServicePrice

    Reviewed Oct. 30, 2025

    If you are a business owner, STAY AWAY!!! Terrible leads, terrible customer service, zero accountability for their horrendously flawed system. I wouldn't use Angi moving forward even if they were the ones paying me. The only place this company will "LEAD" you to, is less money in the bank. Pure Garbage.

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    Tech

    Reviewed Oct. 30, 2025

    The contractor lied, did poor work, didn’t clean up the old material, but left it for me to dispose of. Didn’t build like I ask, and added a fee at the last minute. I wouldn’t recommend Angi for anything!

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    CoveragePricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed Oct. 29, 2025

    Ac better homes LLC - Roberto **, Our house was built in 1926. We have lived in our home since 1946. It was remodeled over 50 years ago with new additions.

    The interior had not changed since. As my parents have gotten older, as you can imagine i have had to do some construction, lighting, plumbing, doors and locks, and exterior roofing repairs within the past 6 months. I found Roberto through a family member he had done some beautiful work for which included painting from floor to ceiling, new flooring, fixtures etc. I am happy to say that Roberto is a treasure. He is an honest and hard-working young man. Roberto is dependable, reliable, and forthright regarding his value and pricing and necessity for the jobs that he does.

    To date Roberto and his team has: 1. rebuilt the stairs to my basement. 2. recovered my kitchen floor with new covering. 3. replaced lighting fixtures in my bathrooms, pantry and kitchen ceiling. 4. replaced locks for my external doors. 5. replaced a leaking soil pipe. 6. installed a gas fire place insert. 7. replaced the soffit under the left side of my roof. 8. cleared and hauled 56 years of trash and debris from my garage. Every job was quoted, scheduled and executed as planed and stated in the scope of his contract. All jobs were done to my satisfaction for a fair competitive cost. Robert and his team were always respectful and pleasant in my presence. He has and will continue to maintain my house’s repair needs. I would recommend him for any of your repair, remodeling and construction needs.

    Richard **

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    Staff

    Reviewed Oct. 29, 2025

    RGF Fencing INC Kershaw County, SC. Quite possibly the worst installation of a vinyl chain link fence ever seen. Wire mesh so loose, dogs (big dogs) are able to escape with ease. A 10ft drive through gate that cannot be secured. Original installer (38 years experience) back to site who claimed nothing was wrong and proceeded to label owner a "dummy" and a "**" for doubting his work. Thank goodness for video!

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    TechPrice

    Reviewed Oct. 28, 2025

    I requested a quote for air duct cleaning and they sent me a HANDYMAN who was only going to vacuum and wipe them out. I contacted ANGI and they charge me $50 to pay the contractor just coz he had to come out, very unfair because they sent me the wrong person to do the job. would not really recommend using them unless you research the contractor first, very disappointed and stuck with a $50 bill

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    Customer Service

    Reviewed Oct. 27, 2025

    Terrible crooked outfit. Their "Pro" screwed a medicine cabinet to the bathroom wall ****through the metal plate of a 2-plug-in ***live*** electrical outlet over a bathroom sink with running water*****!!!!! A dangerous, live, electrical hazard!!!! But worse, they gave me a three-day phone transfer runaround, they kept referring me to other extensions and did everything they could to avoid helping me. *****Totally refused to service or correct the problem.***** Angi stinks to high heaven.!!!! Beware!!!!!

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 26, 2025

    Adams Power shower. Fortunately, there are many quality companies out there that do power washing, and driveway sealing. Please be aware, this is not one of them. I hired Herb (Adams p shower) to clean and seal my 5 year old, $42,000 driveway. On Oct. 7, 2025, his two employees showed up to do the work. They were unable to back his small panel truck into my neighbor's driveway, without guidance from my neighbor. I thought that was odd, and also noted that one of them looked quite dubious to me, but at the time it didn’t seem like much.

    In hooking up to my hose bib, they somehow broke it, and before I noticed it was spraying water inside, it had flooded my basement, and soaked a wall storage area. Instead of immediately attending my flooded basement, and water soaked property, I spent at least forty five minutes running around frantically, and got him hooked up to one of my other hose bibs, and one of the neighbors. I tried to call Herb to let him know what happened, but he was on vacation, and apparently not answering his phone. I texted him, and got an agitated call back pretty quick.

    He tried immediately to deflect saying that number one, he’s a plumber, lol, and a hose bib can’t be broken by hooking up to it. 🤣 He then had the audacity to tell me that it had to have been broken from freezing over the winter which was just a mere 8 months before. I can prove I used that particular hose bib the day before to wash off my bobcat. The sad thing is, I never once tried to get him to take financial responsibility for breaking the hose bib, or the damage to my property. He just flew off the handle when I let him know that it had been broken, and flooded my basement. Given his attitude, and the disrespect he showed me, we had words.

    He called his guy on site, and told him to pack up, and leave. They had not even completed the driveway cleaning. They left me in a lurch with my driveway, and absolutely no concern whatsoever for my basement. That night, a mixture of oil, and driveway sealer was dumped, up and down the middle of the first 70 feet of my driveway from the road. It had the night to soak in, and mostly dry. Those five sections of my driveway are ruined. The days events, and the vandalism is a matter of record with the St. Charles County Police Department. You can draw your own conclusions.

    I found a reputable company to finally seal my driveway, after spending an inordinate amount of money having them attempt (sadly with very little success) to remove the vandalism perpetrated that evening, and then finish the cleaning of the rest of it. If after reading this review, you still decide to do business with Herb, I would at the very minimum suggest that you keep a very close eye on everything that his “employees” if you will, are up to.

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    Customer ServiceTechPricePunctuality & SpeedBilling

    Reviewed Oct. 25, 2025

    I am a contractor who signed up with Angi. In my experience, a high percentage of the leads I paid for were not valid, with customers being unreachable or confused about why they were contacted. Over a year ago, I decided to stop receiving leads. This month, out of the blue, they charged my credit card several times. We called them and told him we didn’t request any leads. They refused to do anything about the credit card charges. We called our card company and disputed the charges. Now two weeks later, Angi sends me a letter that they’ve turned my account to a collection agency. I called Angi and they said they can’t do anything about this. Not a reputable company in my experience.

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    Customer Service

    Reviewed Oct. 23, 2025

    I have been contacted by Angi on numerous occasions trying to get me to subscribe to their service. To entice me further, they have emailed me "sample" leads with the admonition that "you have missed hundreds of similar leads". Notwithstanding the fact that the "leads" are nowhere near my zip code work area, and that they aren't even CLOSE to the type of service I provide, Angi refuses to offer any guarantees as to the quality of the leads they provide. Yet, they want over $300 up front. Why would anyone in their right mind do this?

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    Customer ServiceTechSales & MarketingMaintenanceHonesty & Transparency

    Reviewed Oct. 21, 2025

    Someone used my personal info to create an account on Angi and I am receiving numerous calls, texts, and emails from Angi and various contractors. I called Angi to tell them it was not me and to delete me from their system but they have not done that and are continuing to spam me with more calls and so are contractors they gave my info to. Customer service is a call center in what sounds like India and they are horrible. They lie about fixing the problem and do nothing to stop the harassing calls, texts and emails. I can’t imagine how horrible Angi treats their real customers if they have a problem. I will never use this service based on the way they are spamming me and won’t resolve the issue.

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Oct. 21, 2025

    This is a horrible company and here’s my experience. I hired them to install my TV through Costco's service. Two teenagers came in with no stud finder and made 6 holes. Then one of them left. I was stuck helping the other kid mount my TV and it literally almost dropped and broke. He concluded he can’t do it. He walks out and I submit a claim and I was told without hiring someone to come assess damage and give me a quote, they can’t do anything. Nobody wants to come in for just a quote and not fix anything. They still haven’t refunded me or done anything about this damage. Their customer service is a joke. Please do not use them.

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    Customer ServiceContract & TermsTechSales & MarketingPriceRefunds & Payouts

    Reviewed Oct. 16, 2025

    I was a contractor advertising on here. They are garbage, I closed my business and they kept charging me for stuff when it wouldn’t let me close my account. They give jobs to many people. They refuse to do refunds. Absolutely horrible customer service. Do not use them.

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    Customer ServiceStaffTimeliness

    Reviewed Oct. 15, 2025

    I had signed up for Angi one day and the next day I canceled it by calling them. This was in August. But I still am getting all kinds of calls that say - private caller, or out of area - or unassigned. Only a couple had a real name. I have gotten as of October 15, 2025 643 phone calls and the day is not over yet. I called them by phone 6 times in the first few days to please tell people not to call me. I will not answer any phone call unless I know who it is from and now only people I KNOW. I do not want any more phone calls from anyone connected with Angi.

    I also learned that the people who are signed up with them pay to be with them. It is not like it was before from what I thought it had been. I have sent them many emails asking them to please tell the people not to call me. It only got worse. I have sent them hundreds of phone numbers from the people that are calling me. I have many more phone numbers to give to them. I am pleading with them to please tell these people to please stop calling me or trying to reach me.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 15, 2025

    Bought a smart thermostat through Lowe’s and paid for professional installation. They outsourced that to Angi. Scheduled pro never showed up, didn’t call. I called them and they said they were held up at another job. Never heard back.

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    Price

    Reviewed Oct. 15, 2025

    Angi might be the biggest scammer in the USA and the world. I can’t believe they still exist and rip off people. Used it for several months. They just charge your card and send you up to 5 scammers to try and get more from you. Please stay away from Angi like from Covid.

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    Customer ServicePriceRefunds & PayoutsBilling

    Reviewed Oct. 13, 2025

    BEWARE - In Oct. 2024 I paid for a 1 month subscription for a Handyman friend of mine. I called to cancel my Credit Card after a month. I was told my CC was removed from his account. Now I find Angi's List has been charging my CC anyway since last year - $267.00 a month! This is fraud. My CC has forced them to stop, but since I don't do my own Books, I didn't know they continued to charge. This is FRAUD but there's no way for me to get my money back.

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    Sales & MarketingRefunds & PayoutsRatesHonesty & Transparency

    Reviewed Oct. 10, 2025

    I cannot trust Angi's List/Angi's anymore to thoroughly "vet" her customers. Maybe it's because her customers say they pay her to advertise their services, and therein lies the problem! One can't trust her customer "Reviews" to be absolutely accurate. I learned the hard way! I learned from experience, by using her ratings and trusting that her "vetting" was a good as could possibly be. I know there are no 100% guarantees. I am not naive. She has followed-up/stood behind her referrals and tried to make whole my complaints, and I give her credit for that. However, this last referral to a long haul mover was a disaster.

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    Staff

    Reviewed Oct. 10, 2025

    Wow! Amazing company! They performed my last minute work order in the evening after their busy day. Professional, personable, knowledgeable, hardworking, respectful, reliable, exceptional, responsive, etc. I could go on and on. Everything I would expect, hope for, and appreciate from an experienced, conscientious team. I highly, highly recommend Melken Handyman Solutions!!!

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    MaintenanceStaffFollow-Through

    Reviewed Oct. 9, 2025

    I don't know where to begin. ST Painting made the outside of my house look phenomenal. It was built in 1945 and desperately needed TLC. Saul repaired and painted everything including replacing rotted walls and door under my kitchen entryway, all of which he cut and assembled himself and also 3 broken windows. I don't think there is anything he cannot do. It was a pleasure having him work for me. He actually listens with a reassuring smile and follows through. This review would not be complete without mentioning his helper Palmyra. She did an outstanding job painting my 6 over 1 windows and wrought iron railings among other things. ST Painting is definitely a 5 Star company. They will definitely not disappoint.

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    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 7, 2025

    Do NOT depend on this company to do anything. I scheduled a desk assembly for our office building. On the date that the assembly was to be done, they sent me an email 1 hour before the booking appointment rescheduling my assembly. We had shut our office building down for the day for the purpose of the assembly in which we were moving furniture also. Our office is in disarray with files in boxes for the assembly to be done. When I called about the rescheduling email, their excuse is that they did not have anyone available to do it although it has been scheduled for weeks. I go nowhere with them and requested a refund.

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    Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 6, 2025

    I ordered a closet from Wayfair and it delivered right on time. From the past 3weeks my assembling appointment keeps getting rescheduled by Angi. Scheduling of an appointment every time takes a minimum of 3-4days but cancelling from their end takes couple of hours before the service time, Highly unprofessional behavior!!! When I asked for a refund I was told check with wayfair and wayfair team says check with Angi. So basically it is a big scam run by wayfair+Angi together. Beware of ordering any service from wayfair as they will not refund the money.

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    Customer ServicePriceRefunds & Payouts

    Reviewed Oct. 3, 2025

    This Lead company is a fraud. Please don't use them. You will regret. Their leads are no good. And charges 121+ for a lead they said that if the lead turns out no good they will refund. All the leads they gave when calling the customers they can't be reached.

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    Price

    Reviewed Oct. 3, 2025

    Crap crap crap. Any online service always sends a 4 to 6 digit code to verify a real number. Angie's intentionally does not do this to make more money off small businesses to rob them when sending fake leads.

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    Customer ServiceTechPriceStaff

    Reviewed Oct. 3, 2025

    I needed the patio around my pool pressure washed to look good as I was selling my home. This was made abundantly clear in my enquiry. The Contractor which Angi supplied sent a 17 y.o. who had no idea what he was there to do which I had to explain and then asked if I had a pressure washer. I don't buy a dog to bark myself! He then spent 2 hours trying to hire one with no luck. I gave up at that point but when I called Angi's service line to complain the guy I was attempting to speak with did not speak English and had to keep going away to get someone to help understand. That is not acceptable service. I believe that to get a visa to work here there is a requirement that you speak basic English, and if you're going to go for positions where you answer phones the standard is much higher. In the end I did it myself at far less cost.

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    CoverageTechStaff

    Reviewed Oct. 2, 2025

    Juan just completed our third home project (this time repairing the hairline cracks in my patios' ceiling and resurfacing it and the floor). When I told him about my concerns, he addressed them all, and came up with a solution that corrected the problems and his ideas made the space more beautiful than before! Juan's professionalism, creativity, problem solving abilities, and genuine desire to ensure his clients' visions/ideas become reality, are qualities that are invaluable in a contractor, and I highly recommend JUAN'S HOME IMPROVEMENTS LLC for any/all your needs!!

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    Customer Service

    Reviewed Oct. 1, 2025

    I asked for three companies to estimate the work I had planned. So far, only one has actually been a company. One phone number doesn’t belong to any real company or person. The third number is a company from clear across the country… not impressed.

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    Customer ServiceTech

    Reviewed Sept. 30, 2025

    Stealing people money, fake service for contractors, be aware from money theft. They will send you fake leads, provide you with a phone number which is never answer, email which will never get back to you.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 30, 2025

    I contacted a painter on Angi's List. B's Quality Painting, Williamsport, PA. He came and gave us an estimate and said our kitchen was small and he could knock it out on a Saturday. The first time we heard from him afterwards was an email and only because we reached out. He put us off and said he would come on 9/27. He texted my phone at 6:30 p.m. Tuesday and asked if he could come the following day to get ready for Saturday. I agreed and he asked again what color paint. We literally emptied our kitchen that night. He was supposed to show by 9 a.m. We gave him the benefit of the doubt and waited until 10 am. He told us his painting equipment was locked up and he couldn't make it.

    We were so glad we were finally getting our kitchen painted. So we left everything from the kitchen in our living room for Saturday. He was supposed to show by 9am. He didn't even have the decency to let us know he wasn't coming. He ghosted us even though we reached out by phone and email or text. His name is Rick from B's Quality Painting. He strung us along for a month. Well needless to say our kitchen is NOT PAINTED. My husband and I are not in the best of health. He should be ashamed.

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    TechPriceStaff

    Reviewed Sept. 30, 2025

    I am from Medina Texas. I used Lone Star Land & Tree Services. Justin **. Excellent Job. So professional. I had 3 contractors refuse to do the job but not Justin. He said he could do and gave a fair quote. Very nice job. I highly recommend this company if you are in the hill country area. Terri

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffBillingRates

    Reviewed Sept. 29, 2025

    Just over 6 weeks ago I went on Angie's List to find contractors to get estimates on ext vinyl siding for garage build out. Home Genius was the first to come out w a sales rep who claimed quality and quick work. Pricing was a bit over fair value but needed to get the work done. I signed the contract and paid $1600 as down payment. Delivery of supplies were delayed 3 weeks. Date of work scheduled for a Monday w "crew" to arrive at 7 to 9. No one showed up until 1030. ** guy dropped off 2 small ladders, smoked a cigarette and left. Told by "project manager" the crew has already done demolition work and about to put on vinyl siding. ** guy shows back up at 1140 and leaves after I tell him it's too late to start work. PM Leonard shows up at 1150 telling me demolition done. He had no words when I showed him nothing was done and he could not answer me when I asked him 3 times where his "crew" was.

    His boss Rob gave me 2 choices: cancel and lose my deposit or reschedule. So I rescheduled for today missing another day of work. No one showed up to do the work, but I got excuses and apologies once again. I would highly recommend not going w this company where communication and accountability are poorly lacking. Incompetence should be their sales pitch. Since signing contract w Home Genius, I had 2 other contractors found on Angie's List who have come out, completed the projects as scheduled for a fair price. I will stick w local contractors vs large companies like Home Genius who cannot commit to what they offer.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Sept. 29, 2025

    I had a very disappointing experience with the mattress pickup service I ordered through Wayfair and Angi. After scheduling the service, I waited for two hours at home, only to be told that my appointment was canceled. Their response was simply, "Sorry, we’ll reschedule for another day," without clear communication about whether they would actually show up. It's unacceptable to take payment for a service and then not deliver. I feel completely neglected as a customer. This practice is highly unprofessional, and I would not recommend this service!

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    Customer ServiceContract & TermsTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceResolution

    Reviewed Sept. 27, 2025

    Would never recommend Angi to any contractor. They are nothing but a scam. I signed up for a one-year contract at $400 per month because they promised I’d get quality leads and jobs. Seven months later, I never received a single job. Every time I called to explain the situation, they brushed me off and never fixed the issue. I finally canceled, only for them to try and charge me another $600. I’ve been a contractor for over 10 years, and this is by far the worst experience I’ve ever had with a lead service. Do not waste your money. You’re literally paying for nothing.

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    Punctuality & SpeedStaff

    Reviewed Sept. 26, 2025

    I am looking for a surveyor to provide drawings of my property for the purpose of installing a manufactured home there. Angi put me in touch with Skytech-geo. They are not responsive nor are they knowledgeable in this field. I am disappointed with the service that both Angi and the incompetent Skytech-geo has provided. After spending $470 and waiting for nearly two months I still have nothing useful from them. And Angi makes it difficult to review their service.

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    Customer ServiceTechSales & MarketingStaffSales Tactics

    Reviewed Sept. 23, 2025

    I am a contractor and recently had a conversation with what I would call a pushy salesperson. After the spending about 15 min on the phone with this representative it was clear that Angi does not care about the Contractors or Consumers. Angi is all about Angi, not you. Stay far away.

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    Customer ServiceTechPunctuality & SpeedStaffTransparencyCommunication

    Reviewed Sept. 17, 2025

    Updated on 10/15/2025: Absolutely awful experience. Contractor I picked did a bad job and working with Angi has been a horrible experience. They are so slow to answer, I can’t actually talk with a customer resolution person on the phone and they stated they would take the contractor off the platform and never did.

    Original Review: Awful experience with this contractor. I reached out to customer service, and they responded with an email stating a claim had been filed. Since then, I’ve heard nothing further—no updates, no calls, complete silence. This lack of communication is unprofessional and incredibly frustrating, leaving me with unresolved issues and no confidence in their service.

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    Customer ServiceTechPriceRefunds & Payouts

    Reviewed Sept. 17, 2025

    I was defrauded $7700 by a contractor I got through Angi. Angi tried to contact him without success. They said sorry. Next time Home Depot contractors will get my business. You would think with all the money Angi makes, they would step up and reimburse this 81 year old man that just wanted his rental property bathroom remodeled for the benefit of his renter who gets below market rent to make it affordable. No good deed goes unpunished.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenance

    Reviewed Sept. 16, 2025

    I purchased a ceiling fan from Lowe’s for my son’s room and had an electrician from Angi's put it in. The day after it was installed the light stopped working and the electrician stopped answering my calls even though he said he would come take a look. Angi sent out another electrician a week later to replace the fan. This electrician placed a hole in my ceiling and now Angi wants me to get an estimate of damages before they will fix the hole in my newborn's room. Never again will I work with them. They outsource their customer service and I can never reach anyone that can actually make things happen. More of a hassle. I should have put the fan in myself.

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    Maintenance

    Reviewed Sept. 16, 2025

    For me, I believe it is the "Pros", not entirely Angi. It seems to me there are not enough pros to fill the positions needed for people needing something done. These pro's, from my perspective are lazy, no-show bums who don't want to work certain times of their life. They don't want to be told what to do or when to do it, otherwise, no one would have a problem finding someone through Angi to come and do the project. I have had 4 reschedules in the past couple of weeks because the "pros" did not show up. They may do a job here and there, pay whatever they owe to be able to drive, live in an apt., or eat. They get a few bucks in their pocket and bam, "I am not working again until I need to." Is this the way it is today? Tell me if I am wrong. I do believe Angi should screen their "Pros" way better than they are doing.

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    Rates

    Reviewed Sept. 13, 2025

    They DO NOT have your best interest at heart!! They will connect you with deplorable companies that will do their best to defraud you! They're only about making money and will post fake reviews to get your money. Maybe they used to be legit or maybe they were able to hide it better, but regardless, they're now full of shit and are just looking to trick you with their recommendations and take you for everything they can.

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    Customer ServiceTech

    Reviewed Sept. 12, 2025

    We signed up with Angi and it has been a frustrating experience. After signing our contract, they set up our account incorrectly and then essentially ghosted us. The lead quality is terrible, with many leads coming from outside our service area. Despite multiple attempts, they have not responded to our emails or offered any support. Overall, poor service and not recommended.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 12, 2025

    Terrible service, communication with people in the Philippines. The so-called "professional" cancelled the 1st appointment for him to assemble, and rescheduled for today at 5 pm without checking with me first. Then, at 5:20 pm, he called to say he's running late, by at least an hour, with traffic etc. Meanwhile, I paid for the rinky-dink, BS service through Wayfair, and no one will offer me a credit, discount or refund for my time, troubles and/or inconvenience. And I have a huge box in the middle of my living room floor, for the past 2+ days. Not good business. Not the least bit recommended.

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    Customer ServiceCoverageTechPunctuality & Speed

    Reviewed Sept. 12, 2025

    We contracted Dan the Handyman to install a shower door in our just completed tile shower. Dan came and looked at the installation a couple of weeks prior and was given printed instructions from the manufacturer. On August 29, 2025 Dan and his helper arrived to install the shower door. He did not have the correct size or type of carbide drill bit to accommodate the anchors supplied with the door. He mis-drilled many holes and installed the shower door nowhere near plumb or square, with a lot of extra holes exposed. When confronted about the installation, he said he had insurance and would make it right. We had a phone conversation with Dan on September 2, 2025 and he asked for an amount we are seeking. To be fair to both parties we told him that we would attempt to get the tile replaced on a time and materials basis. He has since ghosted us with no further contact. Dan has no skills or integrity. Do not hire!!!

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    Tech

    Reviewed Sept. 11, 2025

    Make sure you carefully read their contracts very, very carefully! They lock you into a 12-month contract and don't let you out, and just give you terrible quality leads. NO OTHER LEAD PLATFORM DOES THIS!

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    Contract & TermsSales & MarketingPriceStaffHonesty & Transparency

    Reviewed Sept. 11, 2025

    My experience with Angi was absolutely horrible. I cancelled my account and they kept charging me for 6 months! I reached out for help, and they treated me like garbage. Zero respect, zero accountability, and a total waste of money. This company is a complete scam. They lie, they steal, and they don’t care about their customers. I will never use Angi again, and I strongly warn everyone – STAY AWAY from this trash company.

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    TechPunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 11, 2025

    I booked two toilet replacements through Lowe's for Angi to handle. The first replacement went fine and the professional who came out did a great job. The trouble started with the second installation. There was a defect in the toilet and it kept leaking, so he communicated with Lowe's that he needed a replacement unit. It has taken a week to be notified a replacement toilet has been found and now I am hearing it will take 48-72 hours to schedule the install. This should have been done last week and now I have family coming to visit this weekend with no working toilet on our main floor. The overall lack of urgency in this whole process has been disappointing.

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    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 11, 2025

    My wife and I hired this gentleman do a tub to shower conversion. He charged an excellent affordable price and once finished, we were astonished with the quality of work and how the upgrade transformed our bathroom. Without hesitation, we decided to have our two other bathrooms upgraded with the conversions from bathtub to walk-in showers. Each was meticulously and professionally done with a lot of care. This person has over 20 years of experience, was very personable and worked around our schedules. I would highly recommend Issac **, and he is well worth the price!!

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    Customer ServiceStaff

    Reviewed Sept. 10, 2025

    I liked Home Advisor a lot. Since they are acquired by Angi, the quality becomes much worse. They can't give out good recommendations anymore. Either not matches my need or not replied you at all. I wont use it anymore.

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    Contract & TermsTechSales & MarketingPricePunctuality & SpeedStaffResolutionFollow-ThroughHonesty & Transparency

    Reviewed Sept. 8, 2025

    I am writing to warn others about my deeply disappointing experience with a service booked through Angi. My appointment was for the simple assembly of a television stand. The service was pre-paid, but upon completion, the technician demanded an additional $30, claiming he had been there a "long time." I felt pressured and bullied into paying this extra amount, which was completely undeserved and not part of the original agreement.

    When I contacted Angi's support team to report this, they acknowledged that this was against their policy and gave me a reimbursement claim number, promising to escalate the issue. However, Angi has failed to follow through. The lack of support and the company's decision to allow their service providers to extort money from customers is appalling.

    Angi and Wayfair should be ashamed of this kind of business practice. The fact that the technician now has more money that wasn't deserved, and Angi has supported this behavior, is a sign that they care more about getting business than ensuring quality service. I will never use Angi for any service again. Please be careful when booking through this platform. There is also a "happiness guarantee" on the Angi site that obviously is a lie.

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    Customer ServiceCoverageTechPriceMaintenance

    Reviewed Sept. 7, 2025

    Use Angie's List to fix a ac unit. They used a defective fan. Angi has no record for warranty so I have to pay a new person to do the job again. I also tried to use to mow lawn and the contractors they used never even showed up. Angi charged me anyway. They did reverse but I had to keep calling. They need to better check their contractors.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 7, 2025

    I had Angi send someone, via a Wayfair.com order, to assemble a book case. The installer arrived on time, was doing OK, and after 2 hours declared that he is leaving because his time is up. He was only about 80% done. Wife and I had to finish. Anji app agreed to pay him extra hour to finish job but he refused. Angi also offered to 'reschedule' another day to complete, 4 days later...which was ridiculous. So wife and I finished...including vacuum floor with styrofoam crumbs.

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    Customer ServiceStaffBilling

    Reviewed Sept. 4, 2025

    I highly recommend family-owned Perfection Roofing and Siding. Russ and his teams who installed new siding and painted my house were courteous and professional. Russ came by and outlined what needed to be done and the expected time frame. He also presented Job options as well as payment options. Russ was always just a phone call away and addressed any concerns I had. I couldn't have asked for a better experience. Thanks Russ! It looks like a new house.

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    Customer ServiceContract & TermsTechPricePunctuality & SpeedStaffRatesTransparency

    Reviewed Sept. 4, 2025

    1st time using Angi. Booked about a week ago, gave specific instructions on how to use the community security gate to announce their request to enter. Never heard from security. Spent too much time in chat room with Angi “help”. They wanted to charge me a fee for a missed appointment. No way! I am retired, home all the time, my son works from home for his remote job. No calls from security (they always announce when a preapproved vendor has been added for one time entry, or permanent if needed). They rebooked me for 2 days from now. If he gets here, completes the job correctly I will update my rating. Until then the one star review stays. Fingers crossed the next handyman shows up and does the job correctly! This app wants a thumbs up or down so to get this posted I will thumbs down. It could change if Angi attempt #2 works.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Sept. 4, 2025

    I searched for dryer repair companies on Angie’s List. What I actually got were independent “contractors” who worked out of their homes. No references available and no reviews. I received several phone calls. One barely spoke English and was difficult to understand. Another had a heavy accent but was easier to understand. He really tried hard to convince me to hire him even though I told him I had already hired someone. However most seemed polite. But none provided references. They all sounded more like a phone scam. Very disappointed in the “new” Angie’s list. Definitely don’t recommend.

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    Customer ServiceTechRefunds & PayoutsHonesty & Transparency

    Reviewed Sept. 4, 2025

    I paid Angi 305 dollars on August 4 to repair a plumbing issue I had at my house. They sent out two different plumbers. They didn't look like plumbers to me. They drove unmarked vehicles, wore hoodies and Michael Jordan shoes. No tools. They didn't want the job and they left. My mistake was paying in advance. Do not do that. I called Angi two different times and was told that my refund was on the way. They lied. No refund has happened. Take my word for it... Do not pay in advance. Even better do not call these crooks. You will regret it.

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    PricePunctuality & Speed

    Reviewed Sept. 3, 2025

    Angi determined my appliance repair would cost 3 hours and $300. I had to agree to that before they would schedule a pro. The actual repair was a "reset" and consumed 10 minutes including diagnosis. Angi still charged me $300. I do not recommend using Angi.

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    PriceStaff

    Reviewed Sept. 3, 2025

    I used Porter Design Landscaping from Angie's List for my landscaping project on September 2, 2025. The company did an outstanding job on my flower beds. Mr. ** was professional, the job was performed on time and the cost was affordable. I will rehire this company.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2025

    Worst experience ever!!! Booked pros to mount my television on 8/20 for 8/28 at 1pm. Received a confirmation email. Received a reminder text the day before. On the day of service I received an email expanding the time from 1pm to 1-3:30p. At 2:45p I received a rescheduled time email for August 30th at 11a. I called and was guaranteed they had a pro that would definitely be here at 11am Saturday August 30th. On Saturday morning I received another email stating they rescheduled me again for 9/2 at 7pm. I called again was greeted with a rude customer service rep!! I definitely would NEVER recommend the services of Angi!! NEVER!!

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    Customer Service

    Reviewed Aug. 30, 2025

    I have tried to deal with Angie's list 2 times in the past 2 1/2 years. The first time was for plumbing and they were very rude. I tried again approximately a week ago and no one called me back until yesterday! Their service sucks. I would not recommend them for anything!

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    Verified purchase
    TechPriceStaff

    Reviewed Aug. 30, 2025

    Very happy with the quality of work. The crew was great and hard working. It really came out fantastic! They finished my single-story cement tile roof in just 3 days. Plus, they were the least expensive of my 3 bids. Thank you, Roof Masters!

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffResolutionTimeliness

    Reviewed Aug. 29, 2025

    I bought two grab bars for my shower because my wife is having knee replacement in two days. I started this process one month ago. Bought the grab bars thru Lowe’s and used their install service which contracted with Angi. Angi rep came out several hours late more than a week later and then rescheduled for the next day. Drilled three holes in a ceramic tile wall and then determined the holes were the wrong size. Drills more holes and then walked off the job telling me to get someone else from Angi to finish. Called Angi and couple weeks later a second expert was sent by Angi. He looked at the six holes in two locations and said the first guy did not even locate studs behind the tile to hold the bar but the six holes also caused a problem that would cause the tile to crack and it would never support the grab bar.

    He also left with everything undone and told me to call Angi or Lowe’s to get someone out to replace the one tile with 12 holes in it (6 each in two different locations) and then possibly he could come back and put up the grab bars. I have invested at least ten calls to Angi and also to Lowe’s trying to find out who would help with this problem. I have been told this has been escalated to be resolved at least ten times. I have sent pictures of the damaged tile at least three times and again today were asked to send pictures.

    My request is simple. Send someone out to replace the one tile. I have a replacement tile and then install 2 grab bars. Not rocket science and I have already paid Lowe’s for install which is paid to Angie and their installer. Never seen anything quite like this. How does someone get something simple done with this kind of organizational process and incompetent expert installers? Help Angi. Send someone qualified asap.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingTransparency

    Reviewed Aug. 29, 2025

    NEVER USE THIS SERVICE FOR BUSINESS!!! If there was a way to give negative stars I absolutely would. This scam of a business stole $3800 from me and is refusing to reimburse me because Angi's is claiming they have an active account. I have a year's worth of emails with numerous representatives who are constantly changing and always telling you the old one was fired. I have my email from when I cancelled the account and received confirmation in response to it acknowledging and confirming cancellation. I have emails from current salespeople harassing me about “setting up opportunity leads only” so I only pay if I click them and I refused.

    Yet one year later after leaving the company I worked for last year they took $3800 out of my credit card and refuse to refund me unless I prove I left the business last year and am not affiliated. No accountability of them opening an account that was closed over a year ago or fraudulently applying my credit card to a new account or anything. When I did use them in the past they were absolutely horrific.

    In my cancellation email to Stephen ** dated 06/13/2024 I told him I get leads nowhere near my territory, leads never respond because they claim as soon as they gave Angi their info they immediately were spammed with calls and emails, they sell all the customers' info so you’re competing with every company on the internet practically, leads are old or listed wrong or have absolutely nothing to do with your area of service. When you call to have anyone help with your account they can’t understand you, read from a computer what they should say and always leave the call with “I'm not sure. Maybe reach out to the CSR”.

    I’ve since gotten emails about Angi's and responded explaining how the emails are addressed to all different people but all coming to me. I talked to Stephan **, Adam **, Dylan **, Jake **, Derek **, Miles ** all in the course of one year and all trying to fix their issues with this account and not one single person has done anything. Now they say it has to “go upstairs”. They have gone silent and refuse to reimburse me so now it has to go further and I will continue to update but hopefully enough attention to this will get them kicked out of IL since they are 100% a scam!!!! Photos attached are proof of their never ending scam.

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    Staff

    Reviewed Aug. 28, 2025

    Recently used PTA Masonry for foundation and sidewalks. Very professional. Courteous, work is top-notch. Leaves area clean, crew is friendly. Cannot say enough praise for the work. Would recommend this masonry service to anyone.

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    Customer ServiceTechStaff

    Reviewed Aug. 27, 2025

    Avoid Angi’s like the plague. They’re unprofessional. Their contractors don’t speak English. They don’t show up and then you try to contact somebody and it takes him 3 1/2 hours to get back to you. I took a day off from work to have a big screen TV hung, and nobody even showed. Avoid them like the plague. They’re terrible and unreliable. They’re just a fraudulent company. They took my money. They didn’t give me shit in return.

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    Price

    Reviewed Aug. 26, 2025

    FAMILY FLOORING AMERICA. The floors in our home were repaired and refinished after water damage in the kitchen. The work costs in the 10's of thousands of dollars. The many woods planks were replaced. The end result was poor workman ship. Many of the planks are warped. Many of the shoe strips do not match the floor. While it seemed like a good company to work with the end result will haunt me every time I cross the kitchen.

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    Customer ServiceTechPriceRefunds & PayoutsRates

    Reviewed Aug. 26, 2025

    We are a service provider in Bucks County PA. We have been with HomeAdvisor / Angie's List for over 9 years. At 160.00 a lead, over 9 years, we may have had roughly 60 good leads. Because of this, we would freeze our account and pay $35.00 per month just for the visual on AL. Every time we received a lead that was BS, we called and got the run-around as to why they could not refund for the "fake lead". I just cancelled with them today and was told that if I stay on, they will refund me for today's bad lead, $160.00. I'm done. The leads are low quality and never guaranteed, which wouldn't cut so deep if not at that price. Chima Contracting.

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    Customer ServicePricePunctuality & SpeedStaffTransparencyHonesty & Transparency

    Reviewed Aug. 24, 2025

    I had an appointment scheduled for 1PM on Saturday. Without any notice, it was changed to 3PM. At 3PM, I was told the professional had a flat tire and would arrive by 4PM. By 4:30PM, nobody had shown up. Instead, I was told the professional claimed they had already come, waited 30 minutes, and left. That’s simply not true. I was home all day with my kids, actively calling both Angi and the provided number for updates. Nobody called, nobody texted, nobody knocked, and even Angi couldn’t reach the professional. If he truly had been at my house at 4PM, I would have known. After wasting my entire Saturday, they still tried to charge me 50% of the fee when I asked to cancel. This experience was unprofessional, dishonest, and unacceptable. I strongly advise anyone considering them to look elsewhere if you value your time and want reliable service.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Aug. 23, 2025

    I purchased a new garbage disposal from Lowe's and the installation was set up to be through Angi. The installer arrived and told me I had the wrong connector cord and would need to reschedule through Lowe’s. I went immediately to Lowe’s to buy the correct cord and reschedule. Lowe’s called Angi to get me rescheduled and I was told by Angi I’d receive an email sometime in the next two days. Two days passed and I didn’t receive an email. I called the customer service number, and spoke with a very nice representative from Lowe's who told me I would receive an email in another two days. Two more days pass, and no email. I went back to Lowe's and spoke with an incredibly kind employee who called the scheduler for Angi again. I was told it would be another two days.

    At this point, I returned the garbage disposal and hopefully was reimbursed for the installation fee as well, I’m still waiting to see on my credit card statement. I re-purchased the garbage disposal and scheduled installation through my own Plumber. The only email I received from Angi was to ask me if I was satisfied with the installation. When I checked “no”, the very next screen simply said “thank you” and didn’t even ask why I replied no. I will never ever again use Angi for anything. To be told three times in a row I had to wait another 48 hours to even begin the rescheduling process was absolutely insane. In my opinion, this was nothing but a scam.

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    Customer ServiceTechStaffHonesty & Transparency

    Reviewed Aug. 22, 2025

    When I contacted Angi to hire sheet rock experts, I received bogus calls from contractors who were not in my area and most of them said they only worked for businesses. Angi's commercials misrepresent customers who simply need help with jobs for their homes. I did not even want to answer my phone anymore when I was constantly told "I only handle bigger businesses". I needed two rooms of sheet rock done (not a small job). Angi needs to stop acting like they help homeowners....They don't!!!

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    Customer ServiceCoveragePriceMaintenanceStaff

    Reviewed Aug. 22, 2025

    Recently my garage door came crashing down, off the rails and broken. Luckily father and son DJ and Danny ** called me and arrived at my house within an hour. My door is 15 years old and I was told by another company that parts were obsolete and I needed a new $3500. door. DJ gave me an attractive quote for the repair and said that he knew my door type well and was certain he could fix it in no time. They found a cracked left lower bracket and detached broken cables. The guys had my door working like new, with new parts and beautifully tuned, within an hour and a half. They are friendly, polite, neat and diligent workers. I highly recommend them and would hire them again in a heartbeat.

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    Punctuality & SpeedStaff

    Reviewed Aug. 21, 2025

    Phil and Rich did an excellent job soft washing our pool deck, pool screen and sidewalks. They were on time, very professional, congenial, fast, and a pleasure to do business with. Hire them. You can thank me later!!!

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    Customer ServiceCoveragePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 21, 2025

    We couldn’t be happier with the experience we had with FLF Construction. From the moment we reached out, their team was professional, responsive, and incredibly knowledgeable. They took the time to walk us through the entire process, answered all our questions with patience, and provided a clear, honest estimate—no surprises, no hidden fees. The crew arrived on time, worked efficiently, and treated our property with respect. They completed the job ahead of schedule and left everything spotless. The quality of the workmanship is outstanding—Our roof looks fantastic and we feel confident knowing it’s built to last.

    What really sets FLF apart is their commitment to customer service & satisfaction! Francis held our hand through the entire insurance process from start to finish. He met the insurance adjustor at our house for the initial inspection so he could point out all areas of damage. Francis worked directly with the insurance company for any adjustments that needed to be made to the original estimate. That kind of care is rare these days. If you’re looking for a roofing company that combines expertise, integrity, and top-tier service, look no further. We highly recommend FLF Construction to anyone in need of roofing work—you won’t be disappointed!

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    TechPriceStaffRates

    Reviewed Aug. 20, 2025

    I recently contacted Angi to find someone to trim & top my tree, North Country Tree Service came out and gave a great price, showed up on time, his crew did a fantastic job, cleaned up everything. Top shelf service! Thank You!

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    Customer ServiceTechPriceStaffRatesTimeliness

    Reviewed Aug. 20, 2025

    During the last big storm last week, my roof leak became much worse. I consulted Angi and took a recommendation to contact Gemini Roofing. Mike **, (the owner/operator) returned my call the same day, which was Sunday and came out to make an assessment of the job. We agreed on a price; his crew arrived on Tuesday and completed the job that same day. Mike was with the crew the entire job. He and his crew were courteous and skilled. I would highly recommend Gemini for their integrity and work ethic.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 20, 2025

    Warning to Small Businesses About Angi. I moved to the U.S. with my family 4 months ago. We have our documents, but we needed to start earning fast, so we launched our family cleaning business. We built a website and ran ads on Thumbtack. Things started to go well. For some reason, I also decided to sign up for Angi. My experience with this service was so frustrating that I feel I have to write a detailed report to warn others.

    Here’s how it went. When you start registration, a sales rep calls, asks what you do, and what your monthly budget will be. We started working. The leads were very low quality—for example, haul away two trash bins, or clean a dog rug. After seeing the quality and volume, I decided to end the experiment. That’s when the real problems began.

    It turns out canceling isn’t simple at all. After several days of back-and-forth, they charged me—get this—35% of my annual budget: $1,345. Now it’s clear how Angi makes money: off contractors who don’t speak or read English fluently and get trapped by their process. If you’re a new small business or an immigrant entrepreneur, be careful. Read every clause, record and save all calls and emails, and don’t commit a large “annual budget” before you test lead quality.

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    Customer ServiceContract & TermsCoverageTechPriceMaintenance

    Reviewed Aug. 17, 2025

    We bought a new kitchen faucet to replace our leaking one and also have a shower needing a new temperature control. I went to Angi's and got 4 estimates, Mike Counsil was 2nd highest but I thought I could trust them. They quoted $700 to replace the faucet. They charged me $1,000 for a bracket they added without asking. For no good reason they needed to go under the house, quoted me $40,000 to replace drain pipes they called bad. They took the not working thermostat off the shower for a week, but they couldn't find a replacement and quoted $2,000 to replace complete shower fixture and tear down the hall wall.

    Shower doesn't work now and hallway floors had a leak from the shower thermostat, didn't leak before, they came back but didn't stop the leak. I called again and they would charge me for a $200 call back fee. A friend told me 2 common screws would turn of the water and it did. What plumber doesn't know that? I feel, as a senior on Social Security, I've been taken advantage of.

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    TechPunctuality & Speed

    Reviewed Aug. 17, 2025

    Hi used a contractor that Angi’s list told me was five-star. They were not. I had a lot of trouble, they started seven months late, messiest job site, ruined my windows, etc. Got many things wrong and I went to Angi’s list to do a negative review and they will not accept a negative review. I’ll never use Angi’s list again nor will I use Lucky Underwood contracting.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Aug. 16, 2025

    I'm shocked that Walmart would use Angi services to assemble their AMYET Bikes. Hector T. was scheduled to provide services, but there was a No Call/No Show. I ended up cancelling my order with Walmart because of Angi's unreliable Services. After I canceled with Walmart, Amazon had the same item for a lower price....

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    Customer ServiceStaffFollow-Through

    Reviewed Aug. 16, 2025

    A360 for dryer repair in Portland, OR was diligent in searching for parts. Employee Guillermo followed through and had good communication. He is very trustworthy and an asset to his company. I would highly recommend this company.

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    Customer ServiceCoverageTechMaintenanceStaffTimeliness

    Reviewed Aug. 14, 2025

    The first person who did some handyman type services was professional, attentive, and good. One item required electrical work on the outlet in the master bath. He shared upfront he might not be able to fix it, and decided a master electrician would be needed. Given the short time it would take for such to be sent to our home I offered that he just leave the wires exposed till then. No one ever came back. I called the business that had provided the first person - but received no responses. So not the fault of the handyman originally sent to us. But eventually I had to pay someone on my own to get the work completed.

    The second service was arranged by my husband for 4 hours of help taking pictures off walls and organizing them to be moved. The person was very pleasant, helpful, and with my help we completed the work in 1 hour instead of the 4 for which my husband had requested. We still paid the person for the 4, since it was our mistaken estimate.

    Shortly after he asked if he could come and discuss something with me. I won't go through the details, but he asked for financial help. Given his "story" and the "family" he brought with him, I decided to help and with his commitment to repay the money over time. He never paid any of it back. His phone turned out to be a burner. I contacted Angi and they didn't do anything except say he would never be sent back to my house. I don't even know if they dropped him from their list for other customers. These contractors are supposed to go through background checks. And I cannot believe it was acceptable to Angi that a contractor could use their customers to do this. I was shocked and will never use them again. Beware.

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    Tech

    Reviewed Aug. 14, 2025

    Using Angi was a terrible choice. When Angi was Angie's List, it was a great source for finding credible service providers. I will never use Angi again. There is nothing more to say about my bad experience using Angi than that it was horrible.

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    Price

    Reviewed Aug. 14, 2025

    Angi ripped me off, sent my company leads that were dead, or not looking for an estimate. Charged me $200 for each one. In a legal battle now because they sent our company to collections, we have proof with screenshots between client and company proving the client was pushed into asking for an estimate. My profile said we charge for estimates, Angi sent us clients who were expecting a free estimate then charged us for each one even though the clients would cancel when they found out we charge an estimate fee but credit it back.

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    TechPriceStaff

    Reviewed Aug. 13, 2025

    I hired plumbing guy through Angie's List. He was ** guy. He messed up my shower room and 4 bath rooms. He had no experience and no integrity. Now, I hired professional contractor to do it again. It costs almost $55,000. I do not recommend Angie's list. Find the worker through your friends, neighbors, and others.

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    Customer ServiceCoverageTechMaintenance

    Reviewed Aug. 12, 2025

    Four neighbors and I hired Banda Services of LaBelle, Florida to address an erosion problem. We agreed we needed grading, topsoil soil and lay sod. It was evident immediately that sod was dead in certain areas. They admitted the sod had been sitting out too long. They assured us, they would replace the sod in two to three weeks if it didn’t adhere. Additionally, they assured us, they would not leave the project until we gave them our okay. Unfortunately, we all paid them immediately, and sod is all dead and project never finished. Now they are not answering our calls and texts. Now we have to hire a reputable company to fix the problem.

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    Customer ServiceTechPriceStaffRates

    Reviewed Aug. 12, 2025

    I’m writing this review so anyone who is reading, please don’t get Angi. I was dumb enough to believe that when they call me constantly and very persistent and offering me a bunch leads and a lot work, they put the sky on my head. No nothing is true, the only truth is that your money will be wasted and they will not do anything when it comes to customer service. They don’t care after you become a member, you are on your own and how they work is they send the same lead to more then 10 companies and you has to lower your price to get anything if your luck so no people specially new contractors and Spanish speaking don’t get this app work and something else it will be worth is you spend money on Google or other real apps. Angi is the biggest legal expert and steal your money, hopefully this can help anyone.

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    Customer Service

    Reviewed Aug. 10, 2025

    Horrible. The site dead. Waste of time. Does not give a list without your number. And your phone instantly blows up. You don't even get the list afterwards. So basically the Angie's List was pointless. Won't use again.

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    Customer ServicePriceRefunds & Payouts

    Reviewed Aug. 10, 2025

    Years ago, I found very reliable (they showed up). After they were "bought out" I have not found anyone reliable. I look for gutter cleaning, the person dispatched was through Lowe's and did not bring a tall enough ladder! Obviously left and on one else was sent for the open work order. They charged me over $400 for the gutter cleaning that did not happen, their response was that they had to pay for the person's time. They did end up refunding after much back and forth. I cancelled the membership but noticed they are still charging me. Very frustrating.

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    Customer ServiceMaintenanceResolutionTimeliness

    Reviewed Aug. 9, 2025

    Hired a plumber off of this. He came when he said, did not have any of the right stuff to fix the issue. We sent him detailed picks and info, started the project and left. Had no water the last 2 days because he said he would be back to fix the rest, the next day, will not return phone calls or messages. Will never use this site agin...anyone thinking of using this site ...run.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsMaintenanceStaffHonesty & Transparency

    Reviewed Aug. 9, 2025

    We hired a professional thru Angi to remove an existing sliding glass door and install a brand new sliding door. The first professional lied about picking up the door (which we paid for ourselves) and delivering it to our home. Said he had a truck and could get the door here easily. He finally showed up many hours after he was scheduled with the door strapped to the top of a small sedan. Who does that? I called Angi and asked that the professional sent be removed from the job and a new professional assigned. Angi assigned a different professional.

    The next professional did come however, they brought a second person because Angi assigned it as a 1 person job even though (according to the professional) it was a 2 person job. We ended up having to pay Angi as well as the second person. The sliding door started having problems locking and closing all the way working several months after installation. Today, I finally had the funds to pay a local, licensed professional to come fix the door.

    It was discovered that the door was not installed correctly resulting in extensive, unseen, damage to the house. We are looking at thousands of dollars in structural repair needed due to water damage resulting from improper installation. I called Angi and was told there's nothing they can do because the problem was not reported within the window of time provided by happiness guarantee. I was shocked that no help was offered. No resolution process available to homeowners when taken advantage of by professionals referred by Angi. Never, ever use Angi or any "professional" associated with Angi. You take the chance of becoming a victim of the companies fly by night attitude and lack of concern for homeowners who pay for services that result in damage not visible because they are happening behind siding and within the walls and framing of your home.

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    Staff

    Reviewed Aug. 9, 2025

    My husband and I have had the good fortune to meet Mike **, an amazing painter, who is professional in his attention to detail, and who makes sure the job is done to perfection. Mike cleans his work area when finished as well, which is so refreshing. That, in itself, is a lost art! We are so pleased with Mike's work that we have asked him to paint our kitchen/dining area, and the laundry room, in addition to a few other small areas. We are definitely happy customers! Thank you, Mike ** and Angie's list!

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    Reviewed Aug. 9, 2025

    I will definitely keep in mind what people see here. I just tried to write a review for a plumbing company that did very bad business and you shut me down so apparently they are a company that provides to your website or to you so you make money off of them. Bogan‘s plumbing out of Abingdon Maryland is nothing but crooks. I tried to tell you that but you wouldn’t even let me start an account with you so that’s how I feel about you now. As for me I have to pick one star at least, but I will give you -3.

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    Customer ServicePriceStaffBilling

    Reviewed Aug. 9, 2025

    Do NOT hire Quantum Environmental Enterprises for plumbing problems. They are not professional and do not guarantee their work. They will up charge and add time and fees, costing you a lot of money. I hired them to clear a clogged main sewer 4" pipe. After two failed attempts, they still demanded full payment for two service calls totaling $2,000.

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    TechOnline & AppMaintenanceStaffHonesty & Transparency

    Reviewed Aug. 9, 2025

    I went through them to hire Andino's Drywall in Atlanta on Ashburn Ln where Andino's was very deceiving and did not complete the job and then tried to lie about it. When I wrote. A review online Mr. Erick ** aka Juan was disrespectful and unprofessional and texted me personally being very disrespectful and condescending. I spoke to Angi's (who appears to possibly have changed to Angie's now) stated they could only warn him for breaking contract by texting personally. I have proof of the text which was also sent over to them and others as backup proof. Angi's stated that due to the fact that they are a second party company they could not take any legal action and I would have to directly sue Andino's. This has taught me to never go through a second party as they will not take responsibility and it all falls back onto myself.

    The company, Andino's, in which I used also lied about how long they have been in business according to the BBB. It has only been a few months and not over 9 years Mr. ** had stated and their website states. Very mislead to gain business that was unprofessional in many ways. I am very dissatisfied with both these companies and will not be going through either of them ever again in the future. Be aware!

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    Customer Service

    Reviewed Aug. 8, 2025

    Mr. ** is on Angi for electrical work. The electrician was here about 2 hours. I received a bit for 7737 dollars. I have called 5 times and told the electrician would call me each time. They never did. The comes down to 3700 over per hour. I am still dealing with this.

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    Customer ServiceTechSales & MarketingStaffTransparency

    Reviewed Aug. 8, 2025

    Absolutely terrible to use. I looked for a contractor and nothing, no help. But they did send my information out to everybody, I now get spam calls non stop. Every day, every hour since I contacted them... Absolutely garbage site. They did reach out after a few weeks to see if I found anyone... Then put me on hold to update any information. After 5 minutes on hold I hung up...😆 Definitely do not use, go with the phone book, it's easier...

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 8, 2025

    Second experience with Angi and this one I was very pleased with the work of the installer, not pleased with Angi. Angi first provided a time window 9 a.m -12 p.m. then I got a notification from Angi, stating name of installer, acceptance of project, and Angi stated the start time to be 9 a.m. At 9:25 a.m. installer had not shown up, notified Angi, got the standard run around of excuses. Point is Angi provided a start time and not the window, stick to it and find out why the person is late. Angi was asked to contact the installer and provide an ETA which the Angi rep declined by stating we use the time window allotted. My daily schedule was set to start at 9 a.m. and finish by 12 p.m. and project ended at 1:45 p.m.

    Installer worked very hard, could not speak English which made communicating more difficult and did not want to read instructions. ProVia doors are not like a big box store storm door, more attention to install required. I would recommend the installer if he worked on his own. Once we got the communications worked out he worked hard and wanted the door to work perfectly which it does. For dealing with Angi not a good experience the second time and based on this experience I cannot recommend Angi in the future.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 7, 2025

    Angie canceled me three times. The last two I had taken off work to be here at the scheduled time and they sent me an email 30 minutes before scheduled arrival and canceled me because no one was available. I will never use this company again.

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    Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedRefunds & PayoutsStaffRatesTransparency

    Reviewed Aug. 6, 2025

    As a small business owner in the home improvement industry, I feel compelled to share my experience with Angi's business practices and how they're negatively impacting both contractors and homeowners. Angi's business model is fundamentally flawed for small businesses. They charge contractors $75-$200+ per lead with conversion rates as low as 10% in many cases. This means contractors are paying $750-$1,400+ for every job they actually get. These excessive costs force contractors to either:

    - Raise prices significantly to cover lead costs (hurting consumers)
    - Cut corners on quality to maintain margins (hurting everyone)

    - Go out of business (reducing competition)

    Their Pro Agreement is heavily one-sided, requiring contractors to:

    - Pay for ALL leads regardless of quality or conversion
    - Accept unlimited liability for any customer disputes
    - Give Angi perpetual rights to business content and photos
    - Submit to forced arbitration with no class action rights

    - Pay Early Termination Fees with undisclosed amounts

    Impact on Consumers:

    When contractors are forced to pay these excessive lead costs, guess who ultimately pays? The homeowner. These inflated lead generation costs get built into project pricing, making home improvements more expensive for everyone.

    Additionally, the pressure to recoup high lead costs can incentivize less scrupulous contractors to:

    - Inflate estimates to cover lead expenses
    - Rush through jobs to maximize volume

    - Use lower-quality materials to maintain margins

    Recommendation:

    For Homeowners: Find contractors through Google reviews, referrals, and local directories. You'll often get better pricing and service from contractors who aren't paying excessive platform fees.

    For Contractors: Avoid Angi's predatory contracts. Focus on building your reputation locally and invest in your own marketing. The money you'd spend on Angi leads is better invested in your business and customer service. Angi positions itself as helping homeowners find contractors, but in reality, it's extracting value from both sides of the transaction while providing minimal benefit. Small businesses and consumers both lose in this model. Update: After reviewing their latest Pro Agreement terms, I declined to participate. The financial and legal risks simply aren't worth it when better alternatives exist. Beware of ANGI

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed Aug. 6, 2025

    On June 23rd, 2025, I received a phone call from Rafeal ** that he got my name off Angi online service, and we agree to discuss the work I need done. He ask for a 50.00 deposit and I Zelle it to him. He came to my house in which I had send him pictures of the work to be done before he came out the Saturday on June 28th, 2025. He hangs the TV and curtain rod on the small window and said I didn't know the other window was that tall in which not true because I send him pictures and the work wasn't done, and he paint the ceiling in my bedroom green and the vent in which I told him not paint the ceiling just the walls. He broke my nightstand and didn't tell me about until I ASK him about.

    I didn't realize this until he had left, and my son came home and saw what he had did. The paint was strong when I went to see how thing was going, the walls look good and he must of paint the ceiling later. I ask for my money back for the mess and he said he can only give 200.00 back out 1250.00. I will not accept it because I have to pay another contractor to fix his mess and I did because of the fume in the bedroom where he painted the vent green and I could sleep in my bedroom for a month. CHUCK HOME REPAIR AND RENOVATION. RAFAEL **

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsRates

    Reviewed Aug. 5, 2025

    Early customers of Angie's List: BEWARE. I was an early customer, paying a yearly rate for the service. To manage (to the extent it's possible to manage) SPAM email, I registered using a "junk e-mail" account, which I pay little attention to. When the service became free, I assumed I was no longer paying for it. BAD ASSUMPTION. No one at the current Angi seems able to tell me when the service became free -- I believe it may have been 2014? -- but I was not contacted at that time, and because I took no action, I've continued to pay an annual membership fee I didn't realize I was paying. Yes, I should have l been on top of this. But this practice certainly seems unethical to me.

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    Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & PayoutsMaintenanceBillingTransparency

    Reviewed Aug. 3, 2025

    Well, the person who arrived to do the job stopped in the middle and said he couldn't do what I had asked. This was after a week of rescheduling. He reinstalled the old exterior door he started, however all the side molding and frames were broken the old door will close and lock with light pouring in on multiple sides. Angi refunded what they had billed me less membership fee after about a month. I'm now 2 months out and waiting to hear anything other than requests for information or verifying info I've already provided. I have yet to know anything about the $3,100.00 it will cost me to fix what they started. Upon their response, I will do all I can to update this experience.

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    Customer ServiceTechStaffTimeliness

    Reviewed Aug. 3, 2025

    As a contractor, we tried Angi a few times in the past. The service and leads were absolutely awful. They called us several times this year and made numerous promises on how Angi has improved since they Re-Branded from HomeAdvisor. This couldn't possibly be more inaccurate. The leads are worse than ever. The service from Angi is terrible. They continue to do the same old same old. If we sent in a request for a lead that simply didn't respond, had an email that didn't exist, or phone number that was out of service (or all of the above) our Credit Request was immediately rejected just as before. We did have an account manager again this time and he did help with a few credit requests, but he just eventually disappeared and wouldn't respond. We would call him...no response. We would email him, and he might say he would call back... No call back.

    The bottomline is Angi is still selling the same old false hopes as before. Legally, we have a hard time understanding how this is allowed to continue. There's a reason they have all the class action lawsuits and have to keep rebranding. If you like throwing your money down the tube, give Angi a shot. We've lost money every time we used the service no matter what they called themselves.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2025

    Would not use this company, their employees are rude and go out of their way to be a nuisance to the surrounding neighbors when they are doing a project. They leave the area they are working on a mess and leave a huge mess in the street every day while the project is going on. Very disrespectful to neighborhood they are working in.

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    TechPunctuality & SpeedOnline & AppRefunds & PayoutsStaffTransparency

    Reviewed July 31, 2025

    As a small business owner that used HomeAdvisor years ago, I was shocked to find my company info still listed on Angi. I cancelled with HomeAdvisor approximately a year after signing up due to leads that were never for the type of work I provide. I had to argue to be refunded for incorrect leads and rarely got reimbursed. They claimed to only give the lead to three different contractors but that was not the case based on the customers I spoke with. So I finally made the decision to cancel my contract with HomeAdvisor.

    Fast forward over five years later and I have been made aware that my company name is still listed on Angi, that bought our HomeAdvisor, but shows "no longer connected" when I clicked on my company profile. Angi has also allowed reviews to be posted about my company even though I am no longer working with HomeAdvisior/Angi. I was told by an Angi's rep that if I want my company's info removed I have to send a certified letter to their legal department!!! Read that again. I am required to send a certified letter to their legal department to have my company info removed from their website even though I've never done business with Angi's list. I was told that they include all companies that they have worked with in the name of transparency. Again I never worked with Angi, only HomeAdvisor years ago BEFORE Angi bought them out!

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    Customer ServiceCoverageStaffTimeliness

    Reviewed July 31, 2025

    I needed a carpet installer to replace a section of carpet in a hallway that had been damaged by repeated pet urination. I had an original carpet remnant and need it to be cut in and seamed into the existing carpet. I list my project on Angi’s List and I assumed the pros recommended would have the need expertise. One pro immediately responded and I sent him pictures and explained what I wanted and he said no problem. Unfortunately, I didn’t think to ask if he was the pro at carpet installation. He wasn’t. He was a general handy man with little or no real expertise in carpet installation. The finished job is a real abortion. The seams are so bad it’s ridiculous. I wish I had asked for references before I let him do the project.

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    Customer ServiceTechStaff

    Reviewed July 31, 2025

    Never use Angie's List or Home Advisor unless you want to have in excess of 20 calls per day 7 days a week for over 2 months. I was looking for a fence contractor and only a fence contractor. I've had to deal with everything else but that from these people. It never stops from 730 in the morning till 9pm every day. I'm actually looking into suing Angie's List for harassment. I'm meeting my attorney next week. If possible I'm going to sue for 50 million dollars. These people are harassing us to no end. Now a contractor from an 817 area code calls me 10 plus times a day and hangs up. Do yourself a favor. Don't use Angie's List or Home Advisor for anything unless you want 159 calls for unrelated crap. And I can prove it all.

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    Price

    Reviewed July 30, 2025

    Save your money. Cause this service sucks!!!! Worst online experience ever and you should not have to experience this terrible service from a sub par company. It sucks donkey nuts!!! Avoid at all cost

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaff

    Reviewed July 30, 2025

    Do not do any kind of business with them, the agent who talks to you promises you something that he cannot fulfill and is to give you volume of work, at the end of the day they send you a thousand requests that in their vast majority you do not receive a response from them and the other part are jobs so small that they are not worth what you are paying monthly, once you decide to cancel your services with them, they apply an early fee as unpleasant as the company itself. I don't recommend it at all, I wish everyone read the reviews before making some kind of agreement with them.

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    PriceRates

    Reviewed July 29, 2025

    Apex Carpet Solutions is the BEST! They cleaned 3 bedrooms, a couch and an area rug. All look like new and they were DIRTY!! I would recommend them to anyone. Price was very reasonable. I feel he went above and beyond, especially in this heat.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 29, 2025

    We were with Angi for a few years when they were called Home Advisor...which was the 3rd name they had...Now it is Angi. We stopped doing business with them because they allow people to make reviews about you that are 100% not true, and they will not take them down...You cannot even delete your account because those reviews stay there forever. They will not even allow me to have access to the old account I had with them. This company should be avoided like the plague....They have changed their name and have been sued multiple times for misrepresentation....There are way too many other companies out there to get leads from that to let these people ruin your company and their good name.

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    Timeliness

    Reviewed July 28, 2025

    The pro who came was great when he finally got here. I had 3 cancelations BY THE PRO, NOT ME. If you live in a rural area DO NOT BOTHER! I went thru our local Walmart and it was a total disaster! I do not doubt other pros are as good as the guy that finally came when I pitched a fit and told them to either come by the next day or forget it and I will do it myself. I had cleared the back patio of furniture and we had nowhere to sit.

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    TechStaff

    Reviewed July 28, 2025

    We recently had our house exterior painted. We had 4 bids from various contractors. We chose Jay's Painting Service Ca License #812978. Jay and crew showed up as planned each day and got right to work. They did an excellent job and were very professional and easy to deal with. The cleanup was also excellent and we would highly recommend this company and will use again for future painting needs. Tim and Linda

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    Reviewed July 28, 2025

    Angie's List is old and outdated!! Whether you have a good review of that review they're just no better than Google. They can't distinguish between good or fake. Sad sad.. The only thing positive I'll see about them is they're not as bad as Yelp.

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    TechOnline & App

    Reviewed July 26, 2025

    I was looking for a particular contractor and went to Angi's website. I entered my zip code and town, and spent time explaining the project with info a potential bidder would want. The website took me to a pre-filled form that allowed no editing, and required much more personal information that could allow Angi, or others, to steal my identity. After doing more research on Angi, I am concerned of what they are doing with customer's personal identity, and ALL of the info that is provided on their website, including the actual project info.

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    Refunds & Payouts

    Reviewed July 25, 2025

    Don't use Angi. I had accidently double booked and was suppose to get a refund for my extra booking. Have not received any. When asked about it I was told Walmart should give me the refund and I talk to someone else from Angi and they said they do the refunds. So at this point they stole my money. Beware of this company.

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    Customer ServiceCoverageRefunds & PayoutsStaff

    Reviewed July 25, 2025

    I purchased a kitchen faucet from Lowe’s on 07/17/25 and Lowe's contacted Angi to install it. Lowe’s advised me that someone would contact me within 48 hours but that never happened. I received several emails from Angi and they originally advised me the faucet would be replaced first thing Today 7/24 but No One ever called me. I then received another email stating they would be here at 6:00pm but they were a NO SHOW. I called Angi’s customer service around 6:15 and they gave me the plumber's phone number. When I called them around 6:20 I was told his business had not done business with Angi in years…

    I communicated with 4 different customer service representatives at Angi and they were clueless but one did Thank me for letting them know that this plumber hasn’t done business with them in years. I am going to Lowe’s in the morning to get a refund on this disaster as we have not been able to use our kitchen sink in a week. In case a representative from Angi sees this my Booking ID #**. I will seek a reputable company to replace my kitchen faucet…. I have also attached a copy of my Lowe’s receipt.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed July 24, 2025

    I would never recommend or use this service. We purchased a couch through Wayfair and Added the assembly fee. Wayfair contracts through Angi. Not only did Angi change the assembly date or time 3 times, but they also only notified us of this 2 hours before these schedules dates and then only through email. When I tried to call to complain I was left on hold for over an hour and never did get a representative, even though their automated message kept saying they would be with me in one to two minutes. Going through Angi is like playing Russian roulette, even if you win you lose. Good luck if you use them. I have deleted the app and will hire my own professional from now on. This way I know I can get what I need.

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    TechStaff

    Reviewed July 24, 2025

    Total rip off. If I join as a contractor I told them several times to cancel my contract and the rep told me he did, however I keep getting alerts they trying to run my debit card I would ever recommend anyone to Angie's List.

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    Customer ServiceRefunds & Payouts

    Reviewed July 23, 2025

    As a business owner, we end up paying for dead end leads that never respond to any form of communication. If we do get a reaponse, it's within 5 min of them submitting a request for service, and even then we, the business has to pay a lage amount just some details on a screen without any form of actual contact. We suspect fraud with fake leads because it's repetitive on 99% of the automated leads they send. Run, RUN FAR, FAR AWAY, unless you like throwing money away.

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    Customer ServiceSales & MarketingStaff

    Reviewed July 22, 2025

    I have been with Angi since 2015, it's not a word to described how I appreciate everything they do for me and my family. Every place we go, we give kisses and hug. We have a lot of seniors. We helped them Angi. Put us on beautiful leads and beautiful family. God bless you Angie. God bless you. All your customer service. For helping me and my family. Give us hope and love. If you hire someone that is coming to your house to do their part, that's not Angi responsibility. The people who come to your house have to do the job well done. If you don't like the person just hire one time and try again until you've got the right person but it's not Angi responsibility. They just put a ad for each business, they have to represent themselves. Well, like Angi does for us. Angi customers and all live in My heart and my soul. God bless.

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    Verified purchase
    Staff

    Reviewed July 22, 2025

    I own a small business and wanted to start with Angi. I asked to sign up for one monthly and was never made aware about their termination fee of over 1,600. No one could help me and I feel like I was robbed. Worst company I have ever dealt with.

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    Customer ServiceTech

    Reviewed July 21, 2025

    This company is far too intrusive to use effectively. They assume control over your relationship with whatever contractor you’re dealing with and will try to cancel or otherwise manipulate your deals with whatever contractor they recommend you work with. They also inundate you with phone calls and emails that are unnecessary. They just make things a big headache as opposed to making it easier.

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    TechStaff

    Reviewed July 20, 2025

    The website recommended me poor service provider, do not filter any professional, didn’t take any responsibility and gave best service. They gave me bad advice and didn't offer resolution. I ended up paying double with a service provider milking the job.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 19, 2025

    Pros keep 'No showing, no calling me'. I'm a half paralyzed Disabled Veteran, and I need help since I can't cut my grass myself. These 'Pros' are anything but professional. Angi took my money for a service not performed and instead of refunding it, they keep scheduling 'No Charge' appointments they don't show up for. I PAID. THERE ISN'T ANYTHING, 'NO CHARGE!' My grass is over 2 feet tall now... Way to support our Disabled Veterans.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 18, 2025

    Please pass on Angi. We were “sent” to Angie thru Bed, Bath and Beyond. The lounge chairs did not arrive on their promised day, nor 4 days after. Angi kept sending confirmations of the original appointment and saying they were putting together a couch, not 4 lounge chairs. Absolutely no way to speak with an agent. Cannot hit the button for a callback. Not sure how I will get this resolved before Sunday. Impossible - please stay away.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed July 18, 2025

    They have the worst support I've ever seen for the actual professionals using the app... Can't talk to a person, can't get more than predesigned responses... I texted a request for a phone number or person who might be able to help in my situation (no aggressive or strong language) and I was blocked from the chat (no agents are available try back later...). They offer quests which are bonuses if you do a certain number of jobs that qualify for the bonus... I did my limit and it did not register. I chose the jobs because they qualified for the bonus now they are saying I only did 2 qualifying jobs... I know how to use the app and choose jobs... Very frustrating!

    Their pay rate is paltry and their job descriptions are terrible. Yesterday I was given 1.5 hours to build an arbor... First of all it required footings (digging 6 - 3 foot holes, putting concrete and building the thing way more than 1.5 hours), they charged the customer $114, paid me $34.50... I know they are finding the leads and handle all the technical details so I don't want 80% but 30% is ridiculous. Uber is 60%... I've tried to communicate with them... Maybe this will get some attention.

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    Customer ServiceTechSales & MarketingPriceRates

    Reviewed July 18, 2025

    This company is a scam. I was interested in picking up side jobs and made the mistake of sharing information with them after clicking on an ad. During the initial pitch it was clear this is only set up to make them money - they want you to buy an expensive list of "leads" in your area. After reading reviews it seemed most contractors found these leads to be dead ends, either not qualified, interested in having the work done, or already completed the project. Despite telling them I was not interested, they began calling RELENTLESSLY from different numbers, multiple times a week, trying to sell me on this.

    Every time I told them take me off the call list and blocked the number they used. They continued to call multiple times a week and the operators were often quite rude, asking me why I didn't want to make more money and telling me the "hangup" was on my end. I have never dealt with such rude and pushy people after I clearly asked them to leave me alone. NEVER share your info with them, NEVER hire anyone you found on their site, and NEVER do business with them!

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    Punctuality & SpeedOnline & AppRefunds & PayoutsStaff

    Reviewed July 18, 2025

    I paid for an installation through Wayfair that went through Angi. They scheduled and cancelled 3 different installation appointments. The bad part is that they waited to cancel these appointments less than 2 hours before the scheduled times. They wasted 3 days of mine setting aside my day for these appointments. Then on third appointment day, same thing, cancelled less than 2 hrs before scheduled with a message saying they weren't able to find any installers in my area. They need to pay for the 3 days I arranged time of work for these appointments. It is poor business of them to cancel less than 2 hours the day of the appointment. They need to do more than refund the service, they need to compensate for the 3 days of work taken off for these appointments. Sad that wayfair has them listed as their paid installation service on their website.

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    Customer ServiceTech

    Reviewed July 18, 2025

    As a contractor, I feel Angi's is a absolute rip-off! Went 2 weeks without getting one solid lead. By then, I was $600 in the hole. I don't know why homeowners don't just look up contractors in their area. I've had multiple customers while with Angi's complain about getting up to a dozen fun calls from contractors at one time. They claim they only sell the lead to 5 different contractors, but the customers' overwhelming contractor phone calls prove differently!

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    Customer ServicePriceRates

    Reviewed July 17, 2025

    I contacted Angi to find someone to alter a kitchen cabinet. I called Anthony's Cabinet Repair, and I'm glad I did. He did a beautiful job at a reasonable price. Came when he said he would, did job in a timely fashion. Was so neat. Cleaned up afterwards. Would recommend him to family and friends

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    Customer ServiceSales & MarketingStaff

    Reviewed July 17, 2025

    I was called to see if I wanted to advertise with Angi. The first young man I spoke with was very friendly. Next guy was beyond rude and was pushy as hell. I was going to try your service but not anymore. Dude was rude as hell. I tried to tell him I would need to ok with spouse. She had just taken off to do a job due to a cleaner last minute. I told this guy he was being pushy and I don't like it and he was beginning to make me angry. He continued to be rude as hell so I hung up on his ass. I will never use this service to get leads. Thanks to this rude guy.

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    Honesty & Transparency

    Reviewed July 17, 2025

    Angi is not an honest platform where consumer can rely on to find workers to do jobs. Angi minupilates the scores of the paying members to reflect higher scores and 5 starts when it is not true. Angi has a habit to remove the genuine negative reviews posted for their members and to encourage the fake positive reviews as long the members are paying their monthly membership to Angi. Angi proved to me from my experience that it is not honest, not reliable and not trustworthy. Do not rely on Angi to make your hiring decision. I do not recommend Angi.

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    Sales & MarketingPriceStaffRates

    Reviewed July 17, 2025

    I signed up for Angi as an electrician. Every lead was unqualified. Every lead was people curious about prices. It didn't matter if I gave away the service for free, no consumer was actually willing to go forward with the project. I spent hours every day talking to consumers and sending out estimates, and driving to customers houses to look at their jobs, only to never hear back from them. I was available immediately, I have a very professional appearance, and I kept on lowering my prices because I wasn't getting these jobs, and no matter how much I lowered my prices I still wasn't winning any jobs through Angi. The worst part is that when I wanted to cancel my service they informed me that I was locked in for 12 months and then I owed them over $2000 to cancel my service. It is a scam, it is a trap, if you are a small business do not do business with Angi.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & App

    Reviewed July 16, 2025

    In late June early July I signed up as a membership at Angi, I also scheduled a project for 5hr handyman. I received notice that a guy named Travis would arrive on the 3rd around 8am. That never happened then got another notice that they were still looking. Then I received another notification that a pro was scheduled for 9th of july, 2025, arriving between 8am-11am, so on the 9th I stayed home and waited all day. No showed. During all this scheduling I tried calling a BOGUS Phone number that angi app sent me for this worker. It didn't work. I tried leaving a message on app with my phone # so he could reach me, the app keeps screwing up my number. After several attempts it went through. He showed up on the 11th and stated he tried calling but I never received a voicemail or missed call from him.

    Angi service wanted to charge $472 for the service. But I never got a 24 hr notification for this day. He wasn't able to do my work upon coming here and looking it over. I went on app tried to find # for angi and speak with someone about all this inconvenience and stuff, tried to CANCEL my membership! And service for project. Only to be told that I WAS GOING TO BE CHARGED??? ANYWAY for full amount. For what??? Nothing!!!! No work done from this service pro from angi's rip off I say. Wouldn't use this service!!¡

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    Sales & Marketing

    Reviewed July 16, 2025

    So I went to Angi pro to get more jobs. I ended up spending $700 a month on numbers that they provided and over half of the numbers/leads. Each lead, they supposedly got an average +/-$115 is weather or not the job. The number that I was given and supposedly the jobs these people needed. Where often none existent, or if somebody did answer. They didn't put in an order for a job and knew nothing of what this company was talking about. So after paying roughly 3 months or 4. I got no business and now in debt. I urge people not to use this site because it is a scam and seriously considering legal action.

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    Angi Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com