Angie's List (Now Angi)

This company is recommended by Consumer Affairs. Angie's List. Everything they do is highly unethical if not illegal. They rip off both the contractors and homeowners. They double dip for the same lead across all of their different companies that they own including HomeAdvisor, Fixd, Handy.com, and others. They have fake websites posing as individual construction companies. Their managers change the spend targets for leads on contractor's accounts without their knowledge or agreeing. The sales reps lie and are promoted too. They do not tell new members they are locked into an annual contract, I paid them $300 to advertise and now I am out $2,700 ($1800 to cancel contract). They are now filling other site boards such as Sitejabber and BBB with good reviews from homeowners to cover up.

Updated on 04/12/2021: Round 2 continued: So I got the email from HomeAdvisor Powered by Angi which said Here is your fixed-price quote for your work: $240 minus our friendly 15% discount results in $204- simply click here or Prefer to Book by Phone? Me, being a doubting first-timer thanks to several previous surveys here on this helpful website, I'd rather talk to a person so I make the Call 567-205-3672 option. The slightly-accented friendly person picks up after a nominal wait and says, "Sure I can help you start your project: please give me your credit card number and only after the work is completed will your card be charged." Hmmm, do I trust Angi? Sure, what could go wrong?

Very frustrated! I have paid Angi $900 (over 3 months) and have only gotten 4 leads!! I signed a 1-year contract knowing that I would have to pay 35% of any unused months if I canceled before the year was up. However, having only gotten 4 leads I feel Angi did not live up to the salesperson's expectations. I know nothing is guaranteed. However, I was told I would get a lot of leads being about the only company in my area for junk removal.

Angie's List is the Worst Customer Experience I have literally ever had. As I write this, we are contacting a lawyer to help recoup our loss. This could have been avoided BUT Angie's List failed us miserably. Stay away from Angi or Angies!

On March the 3rd, I used the Angie's List for repairs on my Whirlpool refrigerator. I made contact with an individual named by first name only, Rene. He came over to my house looked at the fridge. I had told him that the water valve sending the water up to the water dispenser was the likely problem. He then checked the valve and verified that indeed it was the valve. I also told him that I wanted to replace the housing for the water filter, due to it leaking when the filter was being replace. He gave me a quote for the parts, said it was 195.00.

I was thinking about hiring someone to go deep clean a friend's home as a gift. I went onto Angie's List (http://www.angi.com) to see if I could get an idea of pricing before deciding. I put that I was just shopping around, looking for quotes. It prompt me to put in my phone number and email but said that my info would not be shared unless I booked with a pro. Ok, safe enough. Or so I thought. My phone has literally rang 30+ times, just this morning...it's only 10 am. I have over 100 angi related emails in my inbox...I "signed up" yesterday afternoon (Sunday). I highly recommend looking elsewhere unless you want to be bombarded with called, texts, and emails. I want to pull my hair out!!

I gave a one time gift of $300 via my cc to get a family friend started with Angie’s List. They removed my cc for the account after that gift payment. They also decided not to continue with Angie’s list, which is considered breaking the contract and leaded to outstanding fees. I get that. But unbeknownst to me Angie’s list took it upon themselves determined to get their money they went digging back to find someone or some card to charge to. They charged my card without my permission over $1000 in charges, overdrawing my account and causing numerous overdraft fees. They Refuse to refund my account, basically holding my cc hostage unless the account holder provides a chargeable card. This is not my problem.

Our Senior Client Success Manager Jack ** was unprofessional when I spoke to him on the phone in regards to canceling our membership. The reason we canceled was because we were getting charged $500 a month but didn’t have many leads to pay our monthly expense for Angie's List. They made a payment without our authorization and it gave our account a negative. We had another guy we spoke to last time that worked with us with the payments and we would give him our authorization to take a payment out of our business account. We know other businesses that have used Angie's List and they have told us we are paying too much every month.

First time to use Angie's List. Last time I will use Angie's List. Heat Pump fan was out, snow on ground, and so I filled out info on Angie's List. Since I live in mountains of rural North Carolina, thought I would get several good companies to choose from that worked in my area. Calls started coming in, even one from Vermont!! Text messages came at 3 and 4am and all day and continued for several days. Finally found a company on friend's advise. No more Angie's List for me.

Instead of asking for local recommendations VIA a Facebook group (because I didn't want to explain the situation publicly), I utilized Angie's List. I was really excited when I found a company that had good reviews, and was only a few towns down from me. I requested a quote/information from this company, or so I thought. Imagine my surprise when I start receiving MULTIPLE phone calls from places that aren't even that company in particular. Not ONE of those phone calls left a voicemail either. Instead, my phone screened those calls and I just have a transcript of what they said, but they didn't leave a voicemail. Clearly Angie's List (which has merged with HomeAdvisor so beware of them too), is selling our information. Do not use this website. Do your own research, and reach out to companies VIA their websites directly. I'm clearly going to be getting calls thanks to this for a long time.