Angi Reviews

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Edited by: Jon Bortin

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

Angi Reviews

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    How do I know I can trust these reviews about Angi?
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    Page 2 Reviews 5 - 35
    CoveragePriceRefunds & Payouts

    Reviewed May 2, 2026

    I had a tractor mower I could not get to start, I had recharged the battery but it would not start. I tried to look up a mower repair service and Angi came up. I filled out my information and guessed it might take 2 to 4 hours. Angi charged me $524 dollars and stated that is to cover an estimated four hours and that I will get a refund on anything that is less than 4 hours. The tech came found my battery was bad, replaced it (at my additional charge) and got the tractor running, all this was done in under 1.5 hours. I sent Angi a request for my money which they said I would get back initially. As of this date 2 May 26, I have not received any refund. I WOULD NOT recommend or will use Angi again.

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    Customer Service

    Reviewed May 2, 2026

    The Angi's website assumes all phones are cell phones that accept texts. Some phones do not accept texts and there is no other option. Not service oriented! I can't even try to get service through Angi's.

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    TechPrice

    Reviewed May 2, 2026

    -5 stars. Accosted constantly by unwanted contractors, offering expensive and untrained contractors. Never again will I allow this site to waste my time.

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    PriceStaffHonesty & Transparency

    Reviewed May 1, 2026

    I am writing to formally report and express my dissatisfaction regarding the fraudulent behavior of their dealings with customers. Angi charges for services not rendered. It has come to my attention that the sponsor has been engaging in deceptive practices. This experience has been highly unprofessional, and I feel it is important to document these issues to prevent others from being misled. I hope you will take this feedback into account and take the necessary steps to address these concerns.

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    Staff

    Reviewed April 30, 2026

    The worst. Got absolutely no help from them at all.

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    TechRefunds & Payouts

    Reviewed April 30, 2026

    Mr. Jacob (Warren) Roland, accepted a job, and $10,000.00 dollars of our hard earned money with a signed contract from us and did not do the job he was contracted and hired to do. We continually got excessive excuses of his personal life as to why he couldn't do the job that we paid him to do. We did accept this contractor off of Angie's List in April 20024, and read the reviews listed on their site, which were of good standings, but the truth is that this Roland Remodeling Company is not a company that anyone one should consult or hire. This only stands as our personal dealings and personal experience. Family and friends have done an in-depth screech of reviews on other websites just to find out that we are not the only ones that he has done this to.

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    Customer ServiceTechStaff

    Reviewed April 29, 2026

    I am a first time user of Angi. I found the process easy, useful, helpful and informative. I was given the choice of choosing my vendors and then able to do research on each. I chose a vendor and the results were outstanding. Angi had a team member follow up with me several times to see how the project was going. The Company was Flowshield of Murfreesboro Tn. I suggest you give it a try.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed April 27, 2026

    One bad experience was enough for me. I needed a stove that was under warranty check to either fix or replace. Angi double booked the repairman and he was already at his last job for the. When I called Angi back they wanted me to wait another week even though they caused the problem. The repairman hear the anger and frustration over the phone and said he would come over to check out the situation. Because the repairman was an independent person, I kept the repairman and told Angi goodbye! In the end Angi returned my deposit and asked me if the repairman was certified so I told the women that Angi's ad specified they only hire qualified people! I guess they answered their own question and I'm not going through any more aggravation.

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    Customer ServiceCoverageStaff

    Reviewed April 26, 2026

    From the beginning the site was sketchy. I had to give my address, OK, then my email, OK, then my phone number, not OK. But I need work done on my house so OK. Big mistake on all three!! When I got the results, there was one company more than 50 miles away. That met my very low bar of replacing my deck. Nobody in town, immediately I know I’d made a mistake. Then came the emails, so many emails! Then a text message, repeatedly! After blocking the number for text message, unsubscribing from the emails, I got a representative on a “recorded line” from a call center. Angi should be ashamed. But I’m sure she’s raking in the dough. Proceed at your own risk. I gave the representative an earful. I hope he really was on a recorded line. 2.5 stars on Trustpilot is a gift. JUST DON’T DO IT!

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    Reviewed April 24, 2026

    Really great experience with Greg from Greg Burz Stucco & Stone LLC. He is a master in this field. The stucco repair exceeded my expectations and I highly recommend Greg without hesitation. It is difficult to find someone with Greg’s expertise nowadays! Hire him…he is the real deal!!!

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    Reviewed April 22, 2026

    We wanted our gutters cleaned, my wife arranged for someone from Angie’s List to come over and clean them. The man came to clean the gutters, he came without a ladder told me that I have to supply ladders. I let him use my ladder, he gets up on the roof with his leaf blower, he cleaned half the gutter then he said that he can't go down the other side of the roof cause he's afraid he'll fall. I told him it's the same pitch as the side he just did. He never cleaned up the mess that he made when he blew out the one gutter. So he came unprepared, didn't clean up after himself, and did maybe 30% of the job. I will never use or recommend Angi to my worst enemy. Totally Useless!!! And I'm out $300.

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    StaffHonesty & Transparency

    Reviewed April 22, 2026

    I've been paying Angi's for 14 months and not one lead in my actual category. They shoved conflicting leads down my throat and lied, placated, switched reps, and generally BULLSH!TED me the entire time. SHAME on Angi for selling out!! I'm a small business owner and your business has turned into a Sh!t-show.

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    Customer Service

    Reviewed April 22, 2026

    I contacted Angi for a cleaning service. I got only one response so I arranged a date for a deep cleaning for today. They said they should be here at 7:00 a.m. When it became 10:34 a.m. I texted them saying I expected them but they didn’t show up. Nor did they respond to my text. Not a good business practice.

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    Customer ServiceTechPricePunctuality & SpeedRefunds & Payouts

    Reviewed April 21, 2026

    Horrible company, leads are garbage, they make you sign a 12 month contract and then auto renew you for another 12 months, try and cancel early you pay for it and when you call it's horrible to get through to someone that can actually do their job, I called and canceled, was told it was done and then got charged, they claim the call never happened and then charged me a $3500 cancelation fee cause it was two weeks too late, said they would waive it if I wanted to continue with them, I told them hell no, DO NOT WASTE YOUR MONEY WITH THEM!!

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    Customer ServiceTimeliness

    Reviewed April 18, 2026

    We had multiple companies relentlessly calling and texting us within minutes of inquiring about a job in our garage and did not give us a chance to call them back. They did not even have the correct job request after speaking to more than one of the companies. Both continued to speak about wanting to inspect our roof and our attic insulation. We have a new roof and had inquired regarding insulation for our garage. It was a waste of our time and finally had to say, "Please stop calling us."

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    Reviewed April 17, 2026

    Do not hire without checking references! Got a trio of ** who did lousy work! Very angry. My husband looked at Angie's List thinking all were pros! I got conned by them!!!!

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    Refunds & Payouts

    Reviewed April 15, 2026

    I will never used Angie's List again. I don't like Angi. I pay for their work and they won't come and do the work that I pay for.

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    Customer ServicePrice

    Reviewed April 14, 2026

    Terrible. They have been milking my company for low end terrible leads and I kept it for just having my company's presence on their platform. I had a grandfathered in membership and called to cancel and find out they charge you FOR THE WHOLE YEAR. Leads are NOT QUALIFIED.

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    Customer ServicePriceOnline & AppStaffRates

    Reviewed April 12, 2026

    Tried to cancel Angi which I rarely use and has now gone up in price to $29.99 a year... Because I have been a member since 2000 or so I am a gold or silver "legacy" account that requires a special Customer Service department that is not open weekends. I have to call 1-888-828-5478 between 8am-8pm EDT. I tried to cancel on the website and it just sent me to an unrelated page, but did not give me confirmation so I had to call in. SOOO happy I am an elite gold/silver customer that I can't cancel online, can't use the general custom service line at a time of my convenience, and will probably get the run around when I call my "special" number. Angi is supposed to be helpful, time-saving and trustworthy - no they are not.

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    CoveragePriceStaff

    Reviewed April 10, 2026

    From the start, I was impressed by the company’s professionalism. Francisco introduced himself, provided their Certificate of Liability Insurance, and gave me references without hesitation. I explained the services I needed and that I was comparing quotes, and he still took the time to share the company’s background and experience. The crew showed up right on time, and Marco, the crew leader, was friendly, patient, and answered every question I had. The work they completed on my home was outstanding. I’m extremely satisfied and have no complaints. Great job!

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    Verified purchase
    Contract & TermsTechPrice

    Reviewed April 9, 2026

    Do not use them for lead generation! Contact and close percentages are very low considering the cost, then they make it really hard to cancel. Their contract auto-renews, so if you forget about the renewal date then try to cancel, they hit you with thousands of dollars in cancellation fees. When I get out of this agreement, I will NEVER consider them again!

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    Reviewed April 9, 2026

    Absolutely horrible!!!! Don’t waste your time, definitely use someone else.

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    Kevin increased rating by 2 stars.
    TechSales & MarketingStaff
    After a positive interaction with Angi, Kevin increased their star rating on May 4, 2026.

    Updated review: May 4, 2026

    They resolved the issues

    Original Review: March 31, 2026

    I would not use Angi. They do not provide professional contractors The only people they provide are the ones that will write them a check. We have had work done through Angi and both contractors had no idea what they were doing and actually cause more damage than they did doing the work itself. His company is a sham and a scam. You're better off going on Facebook or something and getting referral from someone you know. Stay as far away from this company as possible. Look them up. They've been sued multiple times if even had a class action. That's why they went from Angie's list to Angi to get away from all the negativity from Angie's list. Do not believe anything they say.

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    Customer ServiceTechRefunds & Payouts

    Reviewed March 28, 2026

    We've been Angi contractors for close to 2 decades, even before it was bought out. We have had nothing but issues with customers not calling back, contact info being wrong or they don't own the property. I've called Angi multiple times requesting credit (not refund, credit towards the next lead) only to be told "the customer may change their mind" or "you should try more times to reach the customer" and they deny our request. Thank goodness we don't rely on Angi for business. At this point, it's good brand recognition only.

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    Customer ServiceTechStaff

    Reviewed March 27, 2026

    I was on the Internet looking for a specific type of contractor. I didn't make a decision or contact anyone. Suddenly, I am getting PHONE calls from Angie's List. Beware of using their site to find your help.

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    Customer ServiceTechPriceStaff

    Reviewed March 26, 2026

    Save money, time and your mental health. Do not give Angi any information about your company. They are charging me to terminate my so called contract. I have never seen, agreed to or signed a contract. When I asked the representative to send me a copy of this so called "contract" she let me know that, that would not be possible. It took me nearly 2 months of phone calls, messages and emails to finally talk to someone from Angi.

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    Sales & MarketingOnline & AppBilling

    Reviewed March 25, 2026

    This company is a joke. They use cryptic language to bill customers out of money for sub-par leads. I do not recommend using them for lead generation. The website is wonky and unintuitive. The app is also hard to manage.

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    Customer Service

    Reviewed March 23, 2026

    Every review Angi sells me is garbage! 99 percent of 'em don't even answer the phone! If you leave them a message they never call Back! Beware of this company! You can find a better lead source than Angi!

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    Refunds & Payouts

    Reviewed March 21, 2026

    If I could go below one star I would. . Rescheduled 5 times and it didn't get done. Had to get refund and get it done somewhere else. I only bought the furniture from Wayfair because it had the put together option. . What a joke.

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    Sales & MarketingPricePunctuality & SpeedRefunds & Payouts

    Reviewed March 20, 2026

    Never ever, ever use this app. I got a sectional for a decent amount of money which was junk that will probably won't even last a year from Bed Bath & Beyond, then they send Angie's List out people three times. They every person left every person that came here to put this couch together, left because they're so cheap. They only wanted to send one person. They laughed at me the first time and left second guy laughed then two and a half hours after this guy was supposed to come two and a half hours late, he's like, "I'm not doing this by myself". So I they had my money, took my money, I had to pay almost double out of my pocket to get somebody to put my couch together because I had to sleep on a bean bag for almost a month because of this.

    Do not eat anything from this company. They are a bunch of scam artists. They'll take your money. They'll say, "Yeah we'll refund you, blah, blah, blah, 8 to 10 days," and you know damn well it's going to be more than that. It's going to take at least a month or two. They shouldn't even be in business. Worst, worst, worst of all time. Do not get this company. I'm suing. I'm already have my lawyers with papers ready to be sent. I'm suing. I want not only my money back but I want them to I want part of the money for that I pay for this piece of junk couch

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    Angi Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com