Angi Reviews

  • 4,808,390 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
+1 more
Author picture
Edited by: Jon Bortin

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Pros
  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options
Cons
  • Complaints about calls and emails
  • Customer service by phone weekdays only

Angi Reviews

Filter by Rating

  • (1,148)
  • (53)
  • (38)
  • (94)
  • (1,409)

Popular Mentions

    How do I know I can trust these reviews about Angi?
    • 4,808,390 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Angi?
    • 4,808,390 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 5 - 35
    Profile pic of the author.
    Verified purchase
    Customer ServiceTechPrice

    Reviewed Dec. 17, 2025

    I had the membership for 6 months and I just get 1 client, 👎🏻👎🏻 and when I call for cancel my membership they charge $850 dollars 🤦🤦. When finally I connect with the owner. I go and give them the estimated and they said, "I will let you know, because more contractors came to give me a estimate too."😀😀

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedRates

    Reviewed Dec. 15, 2025

    I own a business. I recently inquired about Angi and wondered if this was a platform I could use. I decided to wait. These people have not left me alone. Constant calls. I told them I wasn't interested and they say they will make a note. Then they call me again from another number. On and on. They will harass you till you pull your hair out if you don't purchase a plan.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceCoverageTechPriceMaintenanceStaffRates

    Reviewed Dec. 14, 2025

    I purchased a home in which it ends up a toilet needs replaced. Going through Lowe's and paying a ridiculous $314 for installation. I thought it would be a local company as I am in Grand Rapids, MI. So far in three weeks the installation through Angi's has been cancelled and rescheduled three times and is supposed to be done again tomorrow. I hoped I would get a professional who actually will show up in a company truck with the technician in a uniform. The picture sent to me looks like some guy in a T-shirt whose picture was taken after just getting in from a night of drinking. I was told the warranty is a year through Lowe's. For the price I am paying I would think I would be able to get a local and this guy is coming 90 miles in a terrible winter.

    My review is that miraculously every time Angi sets up something and I want to speak to the contractor I am told their system is down and they can't pull up anything. Angi gets past this by farming out the work to a company called Handy! I can just imagine the time I will have if this toilet leaks and I need the warranty acted on. I am 70 years old and tried repairing the existing toilet multiple times but said I will just purchase through Lowe's and be done with it. What a joke Angi's has become! It is like a dating site in that you don't know who or what is going to actually show and are they a good company or person.

    Thanks for your vote!
    Customer ServiceMaintenanceStaff

    Reviewed Dec. 14, 2025

    I used Angie's List for names of good roofers. I started getting calls immediately (!) after putting my information in. The problem is one of the companies has been harassed me nonstop with different phone# -calling me -- 4x's in one day alone. I've told them to "put me on their do not call list". I've blocked their multiple numbers (robocalls); I'm on the National Do Not Call list. What they are doing is absolutely illegal (PINNACLE HOME OF Chattanooga, TN). This is pure haressment. I've not even had them to come out to do an assessment- due to their nonstop calls. I've also filed a complain with BBB for this company. Do Not give your information to Angie's List, as you may get someone harassing you nonstop. I'm not really sure what to do to get this to stop at this point. The company doesn't care that it's of breaking laws.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2025

    We had Walls N All paint most of the interior of our house (1 bedroom, family room, kitchen & dining area, laundry room, foyer, hallway, 3 bathrooms, and all doors) in October 2025. They did an excellent job with everything looks great. Our 2 painters were very professional, punctual, pleasant, and helpful. We would highly recommend them to anyone!

    Thanks for your vote!
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Dec. 7, 2025

    DO not trust this company. We scheduled a job and got confirmation. Since the job was confirmed by email and text, we specifically traveled back home to meet the contractor at the agreed-upon time. 60 minutes before the start time, the job was canceled by Angi. We called customer support and received no apology. We were told that they can cancel at any time, for any reason, but the customer would be penalized if they cancel within 24 hours. The agent also hung up on my mid-sentence. They said they didn't need to repeat themselves to me. Unbelievably irresponsible and unprofessional.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 6, 2025

    I had a terrible experience when using Angi for an outside Christmas light service through Walmart. They assigned a professional and the first one emailed that his truck broke down and he can come next morning, then he said he couldn’t but will definitely make it that afternoon both within 20 minutes before the scheduled appt. I spoke with a supervisor who rescheduled and assured me they’d be there in afternoon but then the worker never showed again and said the company assigned him to someone else and the company blamed him saying “he could have it’s not taken the job.”. After trying one more time several days later (they told me couldn’t get someone sooner) and then assuring me they will be out at 9 am, but it was confirmed through several discussions and emails leading up to it. Then I received an email an hour before at 8 am stating it will have to be rescheduled again 3 days later because they don’t have enough people.

    Their communication is terrible cannot speak with anyone through phone except those who just read you scripted "I’m sorry but this is what we need to do" their policy.. The thing that really bothered me as well was that on website it states.. If you (the consumer) cancel within 24 hours you will be charged fees but they cancelled or no showed on me 4 times with absolutely no accountability and I already paid for service so will need to wait for them to "approve" a refund and then be processed up to 3-4 weeks. This is not a “service” or organization it’s unfortunately a big headache and required a ton of energy and frustration which is quite the opposite of the reason we sign up for a service in the first place. I didn’t even want to give them 1 star but think that’s the minimum you can do.

    Thanks for your vote!
    TechPunctuality & SpeedRates

    Reviewed Dec. 5, 2025

    If I could leave a review lower than one star... you get the point! I had been warned against going to Angi for qualified companies, but there's nothing like first-hand experience. Because my past experiences with Angi's List were positive, I expected the same after the name change. BEWARE!!! It's not! Supposed Angi businesses are screened for proper licenses. They are not! Their list of service providers PAY to get on the list! The problem with this criteria is that they fabricate licensing and invent positive customers with A ratings! I was the victim of both. One provider invented the skills he did not possess and I became his first victim. The second tore holes throughout my beautiful home as a description of rewiring, leaving me with no lighting outside and outlets that destroyed my walls, including dust throughout, etc. All of his "A" ratings had been submitted by family and friends, I later discovered.

    Thanks for your vote!
    Profile pic of the author.
    CoverageTechPunctuality & SpeedMaintenance

    Reviewed Dec. 4, 2025

    I'd leave one star if I could. Angi said guy was coming to fix my toilet. Didn't show up. A day later they send scary creepy tweaker guy who hit on me and didn't fix toilet. I won't use them again. I didn't feel safe. I don't think they know anything about people they send to our homes.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechSales & MarketingStaffHonesty & Transparency

    Reviewed Dec. 1, 2025

    My experience with Angi has been nothing but frustrating and disappointing. Their customer service is terrible — one representative literally hung up on me, and another spoke to me with complete rudeness and disrespect. This company feels like a total scam. They are not focused on helping technicians or pros succeed; instead, they seem to exist only to squeeze money out of hardworking service providers. The platform is outdated, the support is useless, and the entire operation feels like a dead business surviving only by taking advantage of contractors. I would strongly recommend staying away from Angi. There are far better, more honest platforms out there that actually support pros instead of exploiting them.

    Thanks for your vote!
    Customer ServiceTechPriceOnline & AppTransparency

    Reviewed Nov. 30, 2025

    I am a contractor that worked with them in the past under HomeAdvisor. My account went dormant and they no longer allow me to login. Seeing my contact information in their old HomeAdvisor pages has inaccurate information from a random Google search, I simply wanted to update this information so what they share with the public is valid and accurate. To my surprise they wanted to charge me to re activate my account just to update an address and phone number. I apologize in advance to anyone that searches their website for service providers. Be aware that the contact information may be out of date with no ability to update. I can't justify a cost on my end to keep their records accurate and up to date. It would make more sense to just take the profile entirely offline.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceRates

    Reviewed Nov. 30, 2025

    Yesterday Jerry, aka Jack of All Trades, did a few chores for me, carrying 50 lb. bags of salt, and cleaning up a pile of old lumber. He did a fine job, charged a fair price, and was pleasant to talk to. I'd certainly call him again.

    Thanks for your vote!
    Customer ServiceSales & MarketingPrice

    Reviewed Nov. 30, 2025

    THIS IS A SCAM!!!! As soon as you click on a phone number they’re charging you $30-$40. The leads aren’t real! I called a number back it literally said this is a scam. I had to close my bank account so that they couldn’t take my money. NOTHING ABOUT ANGI OR ANGI PRO IS LEGIT!

    Thanks for your vote!
    Customer ServiceTechPunctuality & Speed

    Reviewed Nov. 26, 2025

    You may want to reconsider taking the day off from work waiting for someone to show up.. Angi site is WORTHLESS! Bought a tv from Walmart, came with a free install.. They use Angi, I have not received any response from contractor. And Angi chat is a joke, keeps asking for the same info. Just Google when looking for a contractor, and take a chance.

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingPriceStaffBilling

    Reviewed Nov. 25, 2025

    Their "professionals" are nothing more than local Fix-It men with no licenses and a little experience. The membership system is a scam and practically impossible to cancel. Had to file with my credit card to dispute the charges. Stay away from them at all costs! You're probably better if you can't do it yourself to just find someone locally through FB marketplace or Craigslist. Do a search for ANGI scam and you'll find all sorts of lawsuits and settlements with State AG's.

    Thanks for your vote!
    Customer ServiceTechRefunds & PayoutsStaff

    Reviewed Nov. 25, 2025

    Don't ever use Angi's list. Our so called pro, never showed up and wouldn't answer the phone when we tried to call him directly. Then Angi's list tried to make us still pay a cancellation fee as if we did something wrong and tried to see us on getting another professional to come out and do the job when we clearly said we were done and wanted a full refund. Talked to other contractors in the area and any reputable professional avoids Angi's list like the plague. Do your research and find a pro yourself and book them directly. This service is complete garbage.

    Thanks for your vote!
    Customer ServiceStaffTimeliness

    Reviewed Nov. 24, 2025

    This is a very bad service. They got my phone number and email, but didn't have any real person contact me next day. On the other side, after a few weeks, someone under Angi contacted me with the different service which was not what I requested. I blocked the number. Actually they frequently sent you hassle message. No phone number showed on the message. Even I reported it was a junk and blocked it, but I still receive this kind of junk message. Don't know how to get rid of this kind of junk message. Never gave your phone to this webpage. It is a junk!

    Thanks for your vote!
    StaffHonesty & Transparency

    Reviewed Nov. 22, 2025

    This is an honest review of Odd Jobs Willie, LLC and the work he and his employees did on a home renovation project for me and my family. This review is strictly directed at the quality, workmanship, and integrity of his employees and the fact the employees left the job site in the middle of the night without any prior coordination with us. Also, and most disturbing, two of the three employees sent to complete the home renovation were smoking ** on a daily basis. Mr. Wilson's stepson was combative with the lead employee and performed tasks he wasn't certified to perform. He was sent there as a helper and performed tasks that he had no experience in doing. The other helper and floor guy was asked to perform a shower installation and was not qualified to do those tasks either. These three men quit their obligations to complete the project because the men couldn't get along.

    Mr. Wilson immediately placed these men on jobs the day after quitting on our job with the knowledge of them being under the influence of **. This shows the integrity and moral business character of Mr. Wilson. He lacks accountability throughout his company. The attached pics are the quality you will receive if you hire this company. I wouldn't and can't ever going forward recommend Mr. Wilson and his company, Odd Jobs Willie, LLC to perform any work in my home or anyone else's. I have over thirty videos that unfortunately were too large for Angie's list to accept.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechPriceRefunds & PayoutsBillingValue

    Reviewed Nov. 21, 2025

    The contract initially signed (We had many calls to set up our leads and payments per month) BUT the contract auto-renewed without a phone call and ask if we even wanted to renew. We had to pay the rest of the contract to get out of the 2nd year of this without the knowledge (So read the fine lines before signing up). The service did give us a few good leads but mostly people wanting quotes to get money to do themselves or just looking and not really wanting the work done. We have been in business for 12 years and I don't recommend them because of the contract deal and locking you in and the slyness of the auto renewal and making us pay the remainder of the 2nd year that we had no idea we were locked in to pay out of it. It's not worth the money paid to the business to get leads. We got about 5 in a year and paid 400 a month which basically paid for the leads we got and called it even.

    Thanks for your vote!
    TechPunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Nov. 19, 2025

    Attention contractors - I paid Angi almost 15k for leads that were never manifested. Nothing, zip, nada - except mostly repetitive ''tiny home" and "trailer home'' builds. I'm a high end custom home builder in one of the most high demand cities in US " Park City area". I told them that they need to change my account so that I wouldn't have these types of leads and that it wasn't what I paid for. I was assured month after month that my account would change and I would receive a good quality lead....They then said that their company couldn't control this, but they were changes in their matrix that were at a high level and i just need to wait and trust them.

    I stopped paying them after 10 months at $1250/month and they now have sent me to collections for non payment. I've was grandfathered from HomeAdvisor and ServiceMagic before then and started with the original company "ServiceMagicl'' which was bought by homeadvisor back around 2010. Been a loyal customer ever since. In the 15 years I've been passed down from one company to another, I never a. Paid so much for leads and b. had nothing manifest from my investment. Angi does not care about anything but you signing on the dotted line, they will sell and tell you all you want to hear and screw you with the small print. Worst experience I've ever had with any lead service company!!!!

    Thanks for your vote!
    TechPriceStaffRates

    Reviewed Nov. 19, 2025

    I just had my driveway resurfaced by Flo Concrete. They did a terrific job for a very reasonable price, and even did my walkway for free. They were professional and did the job in a timely fashion. I have already had a compliment from a neighbor on how good it looks. I highly recommend this contractor. Gloria **

    Thanks for your vote!
    Profile pic of the author.
    TechStaff

    Reviewed Nov. 18, 2025

    Angi is nothing but a fraudulent organization aimed at defrauding unsuspecting customers by offering contractors with no integrity to the populace. Midwest Services is a terrible contractor from Angi with zero professionalism, obtained money under false pretense for a job that was poorly executed. All efforts to get Angi resolve this issue proved abortive as Angi demonstrated nonchalant actions towards resolution of this issue. This single action makes Angi an accomplice to bad contractors paraded on its platform.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedBilling

    Reviewed Nov. 14, 2025

    I have a computer that only recognizes two of my 6 browsers, so they sent Neil Chopra to "fix it", he said I had a virus and that he would remove it for $125.00. Google Chrome was one of the browsers that didn't work. He worked a little on my computer, said the virus was removed and I sent him the payment with Zelle, he left so I thought I would check my computer. The only thing he removed was $125.00 from my checking account. I called him and told him that my computer was not fixed and he told me that my WiFi was not fast enough. I doubled my WiFi speed and still couldn't get on Chrome. A blatant liar. Have tried to call him several times and my calls all go to voicemail.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Nov. 13, 2025

    Purchased a tv from Costco and thought I was lucky to find they partnered with a TV mounting service (Angi). Living nightmare followed, it took 2 full weeks and three individuals, since the first untrained "professional" showed up to mount the TV, conceal the wired behind the wall and connect 3 devices. Two out of SEVEN scheduled visits were no-show and no-call. The first person came, couldn't finish and scheduled a second visit where he ghosted us with a no-show, no call. The second person visited twice, fumbled around for two hours each time, and we canceled his attempt to come back a third time and called Angi to send a licensed, trained person instead (the last one said he was self-taught).

    The third person stayed 3 hours, couldn't finish, although he made more progress than the last two. He came back a second time and finished the work. All three said Angi underpays their workers and a supervisor for Angi said licensing is not a requirement for their workers. No training required, no licensing, no certification, no nothing. Please learn from my experience and stay away from this pitiful excuse for a company.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 10, 2025

    We signed up for Angie’s List and have been paying $280 per month, expecting quality leads and consistent engagement. Unfortunately, the results have been underwhelming. While we respond quickly to every inquiry, we only end up talking to about 20% of the leads that come through. The real cost per qualified lead works out to around $60, and we’re only able to close about 1 in 20. In comparison, other marketing platforms we use deliver higher-quality leads at a much better value. Angie’s List just hasn’t justified the monthly cost for us. If you’re considering this service, be aware that it’s a significant investment with limited return—there are better options out there for the same or less money.

    Thanks for your vote!
    PriceStaff

    Reviewed Nov. 5, 2025

    I hired before and after home improvement LLC. Their work was completely trash. They charged us over 50% of the original job and their painting was like a 12 year old had done it. We paid for a custom painting and received crappy results. Do not hire this company. These people are not professional. They are trash.

    Thanks for your vote!
    Sales & MarketingPunctuality & Speed

    Reviewed Nov. 4, 2025

    Angie's List is a scam through and through. They con their pros and homeowners alike! Don't sign up with them as a pro, because you will be paying 35% of your yearly contract amount plus a $200 early cancelation fee a few months in when you realize they got you. Just don't do it.

    Thanks for your vote!

    Reviewed Nov. 4, 2025

    Wow, this was bad. I thought I was getting installation from Lowe’s but they contract out to Angi. New faucet installation took three hours plus. They had to go out in middle of installation to Home Depot for plumbers' putty. Left a mess on the floor. When I said I had had trouble with previous Moen faucet, the plumber said he’d never heard of that brand. Also said that he’d had trouble with sink stopper: hadn’t had to install one of those before, or maybe one. Very inexperienced, clearly, though nice young guys. I would NEVER use Lowe’s for installation again, knowing that they take this route. And I wonder how the heck Angi vets who they send out. Really, really terrible. Angi’s surveys are terrible! They ask, “is the service complete?” Yes? That’s all! The. You get a second survey that also doesn’t get to what the problems are. THIS IS REALLY TERRIBLE. Never again.

    Thanks for your vote!
    Punctuality & SpeedMaintenance

    Reviewed Nov. 1, 2025

    Quality Ceiling Refinishing: No VACUUM, lots of dust, ceiling raise work in kitchen was not “finished”, and every door frame is sticky. My project, to refinish my ceilings (remove all the popcorn ceilings) throughout my 2500 sq ft home, plus, remove my drop-down ceiling/lighting (so all ceilings would be the same height) in my kitchen, resulted in a nightmare. I am happy with the ceiling refinishing throughout the house…But that’s where my happiness ends. The on-line contract was impossible to read (it would not go to the next page); therefore, I did not read it all, because I could not get to it all. I had to have them come back three (3) times to fix drip and overspray issues, plus cleaning problems. They never showed up for cleaning the stickiness on most of my door frames. This company does NOT use a VACUUM. Can you imagine working with drywall and popcorn removal… And all that dust… And NO vacuum? That is ludicrous!

    They did not have the proper equipment to do a job where the homeowner could breathe during this 3 week ordeal (started 9/22/25). (It was supposed to take 5 days, but required them to come back several times for spills and clean up.) Plus, the kitchen drywall work (raise the ceiling) was unacceptable! They blocked off my kitchen for five (5) days and then didn’t even finish the work, even though the electrician was finished on day two. They had to come back six (6) days later to finish the “orange peel texture” on the walls (where they added wallboard for the new ceiling height). Guess what… They did not paint the walls that they textured, so I have chalky walls. (I was told they do not paint walls… Even though they added this wallboard.) I had to give them three (3) separate “punch lists” (items to fix).

    1st one was 12 items, with detail for each item, plus pictures. 2nd one was 10 detailed items with more pictures. They handled each item, but never handled: 1) The cleaning of the small white particles throughout my house; 2) Painting the kitchen drywall work they added; 3) The reinstalling of the vent and light fixtures. I gave them my final punch list #3 to clean off the sticky residue on many of my door frames (due to their spray-on adhesive, to hold on the plastic sheeting). I was told “this was a big job” “some cleaning” would be required by the homeowner. This was a huge cleaning job for me… White particles in every corner of my home, plus lots of dust. Not recommended… Totally unacceptable, due to terrible protection of home and cleaning practices.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Nov. 1, 2025

    I had a tech scheduled to do a TV stand build. He arrived on time and after an hour and a half, he told me it was a two-person job and I would need to reschedule. So I rescheduled, but I got a call the day before the next install date, cancelling the booking and the tech wanted to reschedule the next week! I told him it was a 2-person job, he said they only had one tech scheduled, and that I need to call Angi and straighten it out. I gave up and cancelled the booking, I will never use Angi again for anything. This is terrible service! My TV stand is lying in the middle of my kitchen floor, all the pieces out of the box. What a mess! Angi sucks!

    Thanks for your vote!
    Loading more reviews...

    Angi Company Information

    Company Name:
    Angi
    Year Founded:
    1995
    Formerly Named:
    Angie's List
    Address:
    1030 E. Washington St.
    City:
    Indianapolis
    State/Province:
    IN
    Postal Code:
    46202
    Country:
    United States
    Website:
    www.angi.com