Angie's List (Now Angi)

Angi

 3.8/5 (1246 reviews)
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  • 1 stars
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Angi

About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options

Cons

  • Complaints about calls and emails
  • Customer service by phone weekdays only

Bottom Line

Angi is an online company that matches homeowners with companies for home improvement services. Users can see verified customer reviews and get quotes to compare multiple contractors. A Happiness Guarantee protects customers.

Angie's List (Now Angi) Reviews

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Page 2 Reviews 5 - 35
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 15, 2023

Liberty Services was a great service, number one on my book. They were very respectful and clean. The system works perfectly. I would recommend them to anyone. We bought their service plan and will be glad to see them next year.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 14, 2023

There are some jobs that can be hard to find someone to do in Gainesville Florida. Angi has come through for me several times. I appreciate Angi’s help. Today I had a beautiful small but complex tile job done. Last year Angi found me a super good drywall expert.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 14, 2023

Thanks to the company GUASCOS CONSTRUCTION. They fixed my roof and I still did a very good job and they covered my floor. Thanks. I recommend you to all and the price is good and the materials are good. Thanks.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 14, 2023

Had a fantastic experience using Pro Exteriors NE. Mike was responsive, on time, and reliable. Pro Exteriors NE had our roof installed over the course of 3 days and did a spectacular job. Thanks, guys. They are a thorough, by the book organization. I had a specific deadline for the project and they met that deadline. I am very pleased with the project completed and would use them again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 13, 2023

The life of Gardner do Great work and I would recommend to anyone that needs work done. All you need to do is just ask and consider it is done. From edging, pulling weeds and removing dead leaves, Plants and trimming this is what do. To please their customers and they do great all the time.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 11, 2023

Aaron’s tree service was wonderful to work with. Angie’s list made it super easy to find a great company to do the job. I will go through Angie’s list again for any other jobs I need done. All the people were really professional that came out to give me bids and I feel confident in the people Angie’s list recommends.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 10, 2023

Reliable, fast, clean, very responsible, A+. Plus came on time, finish all the work. The price was perfect. I will recommend it very much. Couple of my friends already use the service and they are grateful for the service he provides.

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Rated with 1 star
Verified Reviewer
Original review: March 10, 2023

We thought that the service man who was to work on our plumbing issues was a "plumber". He was an "electrician" who was sent to us as a "plumber". After four hours, It was apparent that the man did not know what was required to finish the job. I fired him for incompetence. I hired a real "plumber" who corrected my plumbing issues in less than two hours and at a cost less than Angi's stated price. I asked for and received a full refund from Angi. Service man did not know plumbing.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 9, 2023

I set up a cleaning service with Angie. The first person scheduled (Jose) did not show up. My second appointment failed to show! I cancelled my membership, and Angie only refunded a portion of my deposit. Not only are they not dependable, they cheated me out of money!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 8, 2023

Hauling service was provided as expected. Tyler called to notify us he was in the neighborhood before he arrived. He removed the refrigerator courteously and efficiently and left his business card for future service. I will consider Angi for future needs.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 8, 2023

Redid my deck and it looks great and railing and steps in back. Front was steps and railing. Great pricing and service. I will most definitely use them again. They also clean up and take care of everything. And they let you know what steps they are doing and keep you informed.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 7, 2023

Sprinkler lines were leaking. Jose gave an estimate for the work that needed done. Leaking lines were repaired, area cleaned and tested. Work was completed as promised and appears to be in good working condition. I am pleased with the work done.

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Rated with 1 star
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Verified Reviewer
Original review: March 6, 2023

Angi called me twice today March 6th 2023 to argue with a business owner on why I wouldn't sign a contract. They were talking to me if I had signed contracts for my cell service and even asked me If I signed a contract to buy my car and I told them, "It's none of you business." They want me to sign a contract so bad they pissed me off for the last and final time. The sales team are rude and disrespectful and they should be fired for being so rude. I will never sign any contract with these unprofessional people and company.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 6, 2023

Matt Sapp Home Inspections did a great job and I'd recommend him to anyone wanting someone with expert knowledge in electrical. From the pool light to the cabana lights and conduits being properly installed were exceptional. I was very impressed with his professionalism.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 6, 2023

I was given a choice of two garage door repair technicians. I discussed the problem with both of them. I went with the technician who was more responsive. He proved to have great diagnosis skills. He was able to solve the problem in the same visit.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 5, 2023

Great experience with the pest control company provided (Private Exterminators inc.) Looking forward to continue working with you on any additional needs. I will recommend ANGI's List to all my family and friends for their outstanding service they provide.

Thank you,

Gloria

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Rated with 1 star
Verified Reviewer
Original review: March 4, 2023

Pros: STAY AWAY!!! You will receive leads from Bot Accounts. Not real customers. Maybe %10 of the leads are actual clients. The rest are just BOTS… I became a member, filled my account with all the information and pictures, photos. Set it up perfectly. And I received 25 leads in 10 days. I called them in the first 5 minutes, texted and emailed if no answer. Out of 25 leads, 18 of them never answered my calls. Never got back to my texts. Never replied to my emails. And the names, emails are weird names/numbers. The other 7 leads that answered my calls were speaking like they were totally unaware of why I called them…. Except two of them they were totally unaware of the situation and asking me why I was calling them. And other 2 were totally looking for irrelevant service. But I am charged for all these leads which cost me over $ 1,500.00

Now, I am still being charged by Angi although I cancelled my membership. I’m still being charged for the leads although I’m not a member and not receiving leads. Proof of SCAM at its best… GO MAKE YOUR OWN SEARCH ONLINE. THERE ARE COUNTLESS OF LAWSUITS AGAINST THEM. COUNTLESS CLASS ACTION LAWSUITS AGAINST THEM. The company is changing the title, logo every now and then in order to be able to survive… Clients: Go find a pro from somewhere else. Trust my word!

4 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: March 3, 2023

We contracted through Angi's to have the cement around our pool fixed in 2022. The contractor they hired threw cement over the fence and their trash in our bushes. Now the cement is cracking and needs repair.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 3, 2023

Received three recommended companies and interviewed all of them. They all seemed good - one was too expensive and could not do the job for at least four weeks. The other two were closer in price so I chose the one that had the better price and seemed more professional. It worked out great.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 3, 2023

The site was easy to navigate. My contractor sent me a link asking for a review, which I was happy to do. The link took me directly to the site where I filled out a simple form and had an opportunity to praise the work that had been done on my home as well as the individuals involved.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 3, 2023

Great response, great work, highly recommended, Blero did a great job, showed in time and finished the work in time, very professional and knowledgeable, I have looked for a long time to hire the right person and got lucky as the work was done well and also with extra suggestions on several other things that needed attention. Blero did take care of some extra time to do it properly. Again I m very happy to find him at Angie’s List.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 2, 2023

Great customer service! I was very pleased with the level of professionalism and loved the outcome! Will totally recommend and will get the service again. Thank you Rodolfo for all the help and guidance! I loved the work and will let my close friends and family know.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 1, 2023

Juice Electric gave me a good and fair bid, done quality work, finished on time, cleaned up after themselves and had great customer service! They communicated with us along the project to assure we didn't have any questions. My community also referred Juice Electric in our community forum. They always have had positive reviews.

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Rated with 1 star
Verified Reviewer
Original review: March 1, 2023

WORST COMPANY WITH WHOM I HAVE EVER CONTACTED! I requested some information a week ago and was considering advertising with them. After a very pleasant call with a woman, I told her that I needed a week to think about it. Since then, I was contacted at least 4-5 times and harassed about signing up. I told each rep that I needed time, and they tried to pressure me into signing immediately. On March 1, 2023, I was called at 7:53am by Mike from Angie with another high pressured sales call. I said it was too early to be called and Mike said in a very sarcastic voice, "Well, what time to you start business? Why aren't you up now?"

I ended the call. Mike called back at 10:30 am and began insulting me about not being up early to take his call. I informed him that I was not interested in using Angie's service and he again insulted me. I had to end the conversation and block his number. This company uses a high pressured sales tactics and insults its customers. I have seen many reviews that say the same thing. STAY AWAY FROM THIS COMPANY!!!

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 1, 2023

Excellent company to work with. I will be hiring Peak Exteriors LLC again for my home in the future. My son has also had a great experience with Mr. ** and will be getting a job completed in the near future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 28, 2023

I used Angi to find a pro to help me with my bathroom work I needed done. I got multiple quotes and estimates quickly. My job got done right and on-time. I was very happy with how easy the site was to use. I will be using Angi again to find someone to remodel my 2nd floor bathroom.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 28, 2023

She was very reliable and the price was reasonable. They provided all the cleaning supplies. Also wore face mask, very friendly personalities. They did a deep clean, washed walls, bathroom, kitchen and even reached for cobwebs. Fast responsive to my call and did a same day service.

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Rated with 1 star
Verified Reviewer
Original review: Feb. 27, 2023

I tried using Angi to get an estimate on black topping my driveway. All I got were scammers trying to get info with ridiculously low bids. Not one actual company contacted me. In addition, since I had to provide my email address, I have been absolutely inundated with spam emails ever since I created an account on Angi. I will never use this company again as they obviously immediately sell any info provided on their website. In my opinion Angi, formerly Angie's List, is a total sham. Do not use this company and definitely do not put ANY info on their site.

3 people found this review helpful
Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Feb. 26, 2023

Your website is extremely difficult to use. I just wanted to give a review; there is no button or tab to do so, or to go to the company that I used. If my repairman hadn't provided me with the link, I probably would have skipped it, which would have been a shame because he did an excellent job.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 25, 2023

John and his crew were the best. They went above and beyond the work we expected and refunded money when some of the planned work was deemed unnecessary. We will definitely keep them on our contractor contact list. We highly recommend them.

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Angie's List (Now Angi) Company Information

Company Name:
Angi
Year Founded:
1995
Formerly Named:
Angie's List
Address:
1030 E. Washington St.
City:
Indianapolis
State/Province:
IN
Postal Code:
46202
Country:
United States
Website:
www.angi.com

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