Angi Reviews

I feel obligated to share my experience with Angi to help others avoid the nightmare I’ve endured. In short, Angi arranged for a so-called “professional” to mount my TV — it fell off the wall three hours later. One week later, Angi still has not fixed the issue, issued a refund, or shown any semblance of care or accountability. Here are the full details: My original appointment was scheduled for a Saturday. The assigned “professional” texted after the scheduled time to say he would be an hour late, then showed up 1.5 hours late. He mounted the TV, and despite the poor experience, I tipped him $20 in cash out of courtesy. Three hours later, the TV fell completely off the wall.

Vince was too lazy to separate the tank from the bowl so he could turn the bowl over to clean off the bottom of the bowl. He just stuck the new seal in and jammed the toilet down on top of the new seal. Now it leaks again and I'll have to have it done again. Got this bozo from Angi.

I scheduled a tv wall mount thru Walmart which directs you to Angi. I scheduled an install but they canceled 5 minutes before they were to arrive and automatically scheduled it to a time while I was at work so I went on and rescheduled it but it was cancelled. I went on and rescheduled another time for them to reschedule again. I cancelled that and rescheduled a time and took off work for them to cancel again 5 minutes before they were suppose to be there. I called Angi to complain and they reassured me that the next person would show up because it was a different person so I went on to my account and it was the same person. I was furious and went online cancelled and called them back. They said I had to wait 7 days for Walmart to give me my money back and gave me the number.

Upon contacting Angie's List for a handyman, I was given one choice in my area, J&J Restoration and booked a appointment for a estimate, he never showed up or text me back, upon calling angie's to report this, they couldn't be bothered, and would not cancel the appointment in case he showed up late, I now dug deeper and see J&J has done this before, I ended up later making a estimate appointment with Thumbtack and had many choices and they all got back to me! Looks like angies list has gone DOWNHILL!

They job was done extremely well, cleaned up before they left, would highly recommend this company for any future home projects. Our salesman was very knowledgeable of his products, and what would be a perfect product for our home. I really enjoy the tub for sore muscle and back pain which is why I put it in.

As a small business owner, I wanted to find clients through Angi. During registration, an agent called me and said that before I could receive leads, I had to undergo a bankruptcy check. They sent me a link where I had to sign an agreement for verification and confirm that I was fully responsible for my business. However, I later discovered that I had actually signed a 12-month contract for $4,000. This was the first deception. Then I started receiving leads.

I called and scheduled a 7am appointment confirmed by ANGI that their "PRO" named Jordan would be at my residence to clear snow from our house roof. Pro did not show up but text he had arrived and ANGI via their app sent a message the PRO arrived. THE "PRO" DID NOT ARRIVE. Then after called and texting the "PRO" he would not answer my calls but did text that he went to our Post Office Box. Who does that? Snow clearing from our residence. Goes to a post office? (Which was closed due to it being Sunday..) Never gave Angi my PO Box so why would it be even on a home project/snow clearing? Then at 7:30 am.. after refusing to answer my calls or text he advised that he was not coming..

I used Angi through a purchase I made at Lowe's for a simple toilet installation. My toilet had a terrible leak and unfortunately was too old to be repaired by universal parts at the hardware store. So - it was time to get a new toilet. I unfortunately was going to be out of town traveling and my pregnant wife and son needed a toilet in the house. To make a long story short, Angi booked and canceled my installation 3 times and was finally successful on the 4th try after 1.5 weeks. Every time I'd call they'd have some new excuse and would just say "we don't have enough professionals in the area." Zero help or empathy. I had to stay home from work 3 of those times and each time they canceled it was within 1 or 2 hours of the scheduled installation... I will absolutely never use Angi again and would highly recommend anyone take the time to find a local contractor.

The guy showed up to build my closet. He built half, then left and never came back. My place was a mess. I had to hire Taskrabbit instead. When I asked Angi for a refund, they made me fill out a form and if approved they'd send me a check in 6 weeks... After I paid with credit card. Never again with this crappy company.

Angi has canceled 3 of 3 bookings on me this week! The 4th one was not automatically cancelled and rescheduled like the rest so I thought finally someone would show up. WRONG! He was a no-show. I tried several times to contact him to no avail. The site said that he came and did the job, but he never showed up. Now, I am having a hard time getting my money back which I paid for assembly when I ordered the items from Walmart. I would not recommend Angi to my worst enemy. If I could give a negative review I would!

I bought a toilet from Lowe's for my 80+ year old parents with the option to use Angi to install. (Not my trusted plumber). After installation, the toilet was rocking substantially. The old toilet never rocked so I knew it wasn't an uneven floor issue. They repaired by shoving shivs under toilet which quickly worked loose and the toilet was back to rocking. They never admitted any blame, of course, and blew me off as quickly as possible. I heard my 84 year old mother use the toilet yesterday. I could hear the toilet banging against the floor like she was on a roller coaster. She has a rare, very severe dementia condition that causes balance challenges. She can walk but only taking very short, hesitant steps and is a "fall down" candidate.

This was the biggest and fastest waste of $1,000 I ever spent. Terrible customer service for us pros. The sales guy K ** completely lied to me about the leads. They will send you a ton of unverified leads. A few that didn't even request a new roof at all. They will send you contacts that do not even belong to a real person. I even spoke to customer service about the fake leads. They pretty much told me "too bad no refunds or credits". I've tried numerous lead generating services over the years and Angi leads are BY FAR THE WORST LEADS I'VE EVER PAID FOR. DO NOT USE THIS PLATFORM. Save your money and sanity.

I am only writing this review so customers understand how Angi treats the contractors on their site. I canceled mine due to leads being sent to multiple contractors and being very expensive $50-$100. Then they will send leads that have nothing to do with your company and even once they credit it back will not give your money back. I just got off the phone with one of their reps who was trying to get me to get back on their service. I told them I wanted it completely canceled and she said, "There is a credit on your account." I said I didn't want to have anything to do with the company and would prefer a refund for my credit. She said the credit stays on my account which only means they keep it. All this does is raise the rates you are paying more for any contractor you find on Angi then you would if you found someone another way. Stay far away from this company!!!

Angi, is a horrible vendor. Unfortunately, I've had to use their services for furniture assembly through Wayfair. I was scheduled twice in a week for assembly, yet the "pros" failed to show or call. ANGI, was culpable as well. No courtesy calls saying there was a conflict or to reschedule. I filed a BBB complaint against ANGI and recieved an email from a customer service rep at ANGI.

We bought a thermostat from Lowe's and paid for installation. They scheduled a time that was not good for us so we called the installer and he rescheduled for Sunday at 4:00 p.m. We spoke to him personally. He never showed up and never answered our texts or calls. We called Lowe's and they rescheduled for Monday at 4:00 p.m. At the last minute they rescheduled. We are going out of town and are not available. We would NEVER recommend this service to anyone. It has been a nightmare. We are trying to get the $99.00 we spent on the installation service refunded and getting the run around. DO NOT USE THIS SERVICE.

I purchased a sofa assembly service. I cannot get them to schedule even though I paid. I can't get them to refund my money. I've contacted them so many times and they just so "oh well there's nothing I can do." They had no problem taking my money so clearly Angi is a company of thieves. It's been 24 hours of blaming others. I will never again waste my money with Angi. There's too many services to choose from. They all can't be frauds.

I ordered a desk from Walmart and had the option to utilize Angi to build the desk. The price was reasonable, so I gave it a shot. I was shocked at how terrible this company is for such a simple project. I had multiple handymen either not show up, or cancel shortly before the appointment. In 2 instances, Angi did not even notify me that the handyman canceled, and Angi just reassigned me to a new handyman with no notification. The issue in those instances was that Angi assigned me to a handyman with atrocious reviews, someone who I was not comfortable with conducting this work in my apartment. I reached out to Angi's support to try and address my issues and get a decent handyman scheduled, however, Angi outsources all of their support offshore and they all work off scripts and have no authority/ability to actually address any issues.

They bombarded me with calls all last year, when they called me in January I decided to see what they had to offer. What they have to offer is nothing but incompetence and unprofessionalism. When signing up I was very explicit that they were not to bill me until February or there would be no contract. They didn't even wait a week before starting the contract. I told them they violated the agreement, so we were done. They offered me a deal to entice me to stay, which I accepted on the condition that they don't lie to me again.

We were referred to a company to look at our washer and they took our money for a new one and ghosted us. No response to calls or texts, emails. Angi claims they're trying to help but it's been going on for a week and absolutely nothing is getting done. It's obvious the company is dodging us and we are getting the runaround. It's unbelievable that they allow this FRAUD and ROBBERY under their banner. Where is my money?! We were on a strict budget and timeline and now everything is a mess for us... It seems they could care less. I absolutely would not recommend using this service. It's a nightmare and honestly shouldn't be legal. They DO NOT protect you.

These people stole money from me. Signed me up for a package under false pretenses that I did not want and are refusing to give me a refund. I had to call them to get them to send me leads and the leads were not within my field of work. When I informed them of this they told me I needed a master's license to do the work I'm looking for which is something I should have been told in the very beginning or I wouldn't have signed up. Now that I know and I'm asking for a refund because they did not render the services I requested and they are refusing not only do they not want to give me my money back but they are telling me they are going charge me more for an early cancelation. DO NOT I REPEAT DO NOT GIVE THESE PEOPLE YOUR MONEY.

I wanted someone to come and repair my roof cause it was leaking but no one would come all they wanted to do was replace it with out even coming to look at it this was 5 months ago and I am still getting calls with people wanting to replace my roof it was their loss I got a local contractor to come look at the roof and give me two estimates one to repair it and one to replace it I just wish they would stop calling me I regret even looking on Angie’s list.

Angi is a fraud and scam. They offered assembly of the product thru Wayfair. The product came and I eventually had to put it together myself. I did not have time but they cost a lot more time, money, inconvenience and I still have to put it together myself. Angi called and emailed the first time to schedule one New Year’s Day early in the morning. No show and reschedule to next day. Next day no show. I had to load their app, set up an account and figure that they rescheduled a third time. The third time they were supposed to be there no show. I got on app again to see what happened. Their “pro”(what a joke) had a non working phone number in their app. Claimed he was in my driveway and left a message in the app but did not bother to call my number like a normal person. He said assembly complete. Wayfair would not help me get my money back. They referred me to Angi then Angi sent me back to Way fair.

There's no longer any opportunity to review a list of reviewed contractors. Angie's is now only a marketing site that sells your number to a litany of service marketers. I remember Angie's List to be a place to review comments on good providers. No more. Very unfortunate.

What a nightmare!!! I gave my info to Angi thinking I would get a quick estimate for my job. I have been absolutely bombarded with Constant phone calls, emails and texts from sales people and shady sounding “contractors”.

Angi sent me a contractor to do concrete repair in my garage. When “Tom” from Triple A contacting came he told my husband he could do the repair, paint the garage floor and walls, top coat the driveway and power wash our patio for $1400.He wanted a check for the full amount and my husband being the trusting person he is gave him the check. He said he would start 9:30 next morning. He didn’t show but kept giving excuses why he was late. The next day 2 people came and put concrete on some of the areas that needed it. They left after an hour.

Do not use this company. I was scammed by a so-called contractor here in South Carolina that Angi referred and they will do nothing about money I have lost due to this scammer. Every time I call, they and explain my situation, they hang up on me. The worst customer service and worst company I have ever dealt with. I don't have a picture or a receipt because the contractor refused to give me the receipt for my window he was supposed to replace!

When you sign up on Angi and submit a project, get ready to be hounded by "suggested" companies for months. I requested estimates from 2 companies each for popcorn ceiling removal and flooring. The flooring company was excellent. However, the other was awful. Late every day, left paint on skylights, wood paneling, etc, didn't complete the work, cracks after 2 days in garage, charged extra for "discovery" work and materials not used. I Called Angi & Emailed info. Their Email said they would respond soon. That was 2 months ago. Don't use Angi!

This platform is a scam for all involved. They use false pretenses to get 95% of their leads. Essentially, they masquerade as a bunch of small businesses who are "the best" in their areas (e.g., "Powell and Sons"). None of these businesses are real and all they do is collect the information of people reaching out to these businesses and sell that information to a large number of contractors. These window shoppers usually don't really want anything at all and we have to pay through the nose for these clients. Since these clients were tricked into having their information divulged, they are all angry at the contractors and don't normally want anything quoted at all. Just recently, Angi started instituting a temporary number policy which makes it even harder for contractors to verify if their customers are real or not. I advise you run from this company.

It has been a bad experience with this contractor trying to replace a spa pump. He insisted I pay for the pump before he would order it. He arrived with the pump a week later with the incorrect pump. He left again and I did not see him for ten days. When I called him he said he did not have time to spend with my job. I then asked for my payment to be refunded and my pump to be returned. Not sure why he took my old pump but I needed it to know what to replace it with or to repair. He sent a chk. back minus $200.00 from the $525.00 pump payment. I have text him for return of pump and money but no response.

I had someone come put a drawer together and unfortunately don’t remember his name. He did a great job and I would recommend him if I could remember his name lol. Thanks for the help. I got stuck on step 2 when I tried.