Angi Reviews

My review is of a recommendation made by Angi, Dream Makers Pools is unprofessional and not respectfully of your time or concerns. I got a rough estimate over the phone on the third call. When we wanted to make an appointment to discuss the details, they could not meet us for almost 2 weeks. The day of the appointment they were a NO SHOW / NO CALL. Calling the office during times listed as open I was only able to record a message. At no time during the listed open hours did I receive a phone call in return. So I wasted an entire Saturday morning waiting for a company that has no respect for potential customers.

I required the services of a mobile car mechanic. I used Angie's to find a local mechanic. I called Premier Mobile Car Repair in Indio, Ca. and left 3 messages on different days regarding my need for car repair tech. NONE of my messages were answered. I gave a single star rating to Premiere Mobile Car Repair Service because none of my calls were returned.

At first the service was phenomenal! I scheduled cleaners to come over and clean my 1 bedroom, 1 bathroom apartment. 2 young ladies completed the assignment with 5 stars. When I rescheduled two different girls came, which was confusing. I spoke with the cleaning company and they explained that the previous young ladies were not available. They did a good job, but I would have liked to receive a heads up that someone else was going to complete the assignment.

The work I had done by Aaron was done well. He was on time. He cleaned everything up very well.

I contracted with R N S Tree Service thru Angi and I wanted to say that I had a wonderful experience with the contractor. They did excellent work and cleaned everything up afterwards. They trimmed 6 trees and trimmed about 30 shrubs for a reasonable price. I would recommend them to anyone, and I'll be calling them again when I need their service.

My callback couldn't speak English. I assume if I am in America, I would get an English speaking call back. Absolutely aggravating.

Worst experience ever! They never showed up. Called Tech no answer. Called Angi number Agent was going to reschedule the appointment for later today, yet I get a message stating it was canceled and a refund is on its way. This is a Very horrible and unprofessional company. The customer service agent told me, that the technician actually marked they were here and finished the job. Which is clearly not the case as I have my item still sitting in boxes. Took off work and now they wanted us to take off another day in hopes they show up.

They can’t seem to send us calls from within our service area. We have been on the phone with them for weeks and told multiple times the problem is fixed when it wasn’t. They can’t fix the problem but want to threaten me with an early cancellation fee instead of a refund. This has been the most unethical business experience I’ve had in a long time.

While the businesses recommended by Angi have been stellar, we, and I mean I have been inundated with text messages and calls to my phone for “tax relief” or “debt relief” services or political ads from three different states. Virginia, where I live, Maryland, which is next door, and Georgia, because I have a 404 area code on my cell. These came at a rate of 6 to 10 an hour, which takes up an inordinate amount of time to deal with.

I tried to use Solid Core for repair of some outside chairs. The chairs needed rubber strapping that holds the cushions. Although Hayden was very nice, he ended up having my four chairs for over a month. Communication was very poor, not responding to my texts inquiring what the status of my chairs was. About a month in, Hayden explained that he could not find the material needed to repair the chairs. In the end, after a month and two weeks, I asked that he return the chairs without any repair.

Horrible and complicated. Support was no help. Don't ever use them.

If I could give zero I would. Run from them. Consumers you will be receiving call after call from contractors. As a contractor I found this out when someone finally picked up and they said I was the 8th contractor they talked to. Your info is just being sold, not to highest bidder but anyone wanted to pay the fee for the lead. Contractors run. They steal your money and even after you cancel they continued to charge for leads because I emailed my Angi contact to cancel and they said you have to call in to cancel. No one explained that and their contract doesn’t explicitly state that that is the only way to cancel. Please take my advice to avoid a headache.

I've used Angi 2 different time and will never go through them again. Our most recent experience was for a roofer. After being begged to do the job from David at Az Finest Home Improvement, we decided to give them the job. We had to call them back 3 times because each time they came out, a new leak would appear. They did an awful job. There are heavy drips all over the drip edge and facia and the edges are now curling up. When we tried to contact them, we were ghosted. I can only assume the guarantee the quoted is never going to be upheld. The people that use Angi to promote their business are NOT professionals and are only looking for a quick and easy buck. I would never recommend going through Angi and actually, strongly recommend staying as far away from anyone promoting themselves on it.

Received an estimate for a spa repair. Estimate was for 3.5 hours of work. First guy shows up and does 45 minutes worth of work, and then asks me to order the parts and reschedule the call to put the part in. No problem, I order the part, after this I notice that there is a pending charge on my card for the full amount. Contacted Angi, and they state that because the time of the appointment had passed, the charge was there, but don't worry the service will be completed. I assumed that they would hold the charge, until the job was completed, but I was wrong. Charged full amount, and I asked what if the estimate was wrong and they only took 30 more minutes to complete. The answer, the charge was automatic, and they do not do credits. So the estimate is not the estimate it is the final cost regardless of how little time the service takes. I assume that if it takes longer, I am more than sure they would charge extra..

I need an antique dining table refinished. Through Angie's List I sent a message to a furniture restorer. 3 weeks went by and I never heard from him. Then Angie's List started calling wanting to know how restoration went. I kept telling them I had not heard from anyone, they kept calling. I finally blocked their number, what a waste of time. NOW I HAVE TO CREATE AN ACCOUNT TO SEND A REVIEW.

As a business owner, they are useless. They send mostly leads that get zero response or leads that aren’t what we do, and still pay monthly. They load you up with nothing leads for the first two weeks of the month then turn off all leads. So for two weeks you get zero opportunities from the garbage they do send. I would not recommend them as a contractor. They do not filter leads and lie to you. But you got the right amount of leads. But you did make money? Just straight faced gaslighting.

I wish I could leave less than 0. I ordered a hutch through Bed Bath and Beyond and they use Angi's as their installer. Should be so easy! I live in a pretty busy area and there are tons of "pros" here. After I removed all the furniture from the area that the install would take place and had everything set for the hutch to be built, they cancelled less than 1 hour before their scheduled arrival time.

This ANGI hires terrible inexperienced workers. Worst company ever. THEY SEND UNQUALIFIED TERRIBLE PEOPLE 3 TIMES AND STILL HAVE PROBLEMS. Do not hire from Angi.

They are billing us for leads outside of our service area and we can't get them to stop. Regardless of who we're transferred to they hang up. We are having to call our bank to stop them.

I recently had my bathroom remodeled by CJT’s construction LLC. They provided everything I needed tear down, clean up daily, toilet in every night until the floor was set. I couldn’t be happier. They did an excellent job!!! Thanks to Clayton and Stephanie I have a new bathroom!!

Working with Angi was frustrating, disappointing, infuriating. Contractor was a no show twice, my stupidity for trusting them a second time. They are totally unprofessional. IMP they do not vet the contractors and customer service is not empowered to resolve issues. Bought their service from Lowe’s, who are also totally inept, and unable to resolve issues. Stay away!

Found an amazing landscaper through Angi. They came quickly mowed my lawn the next day, will use them on a bi weekly basis.

You get some emails from the website. But you don’t get any interest shown from any companies that are listed on that site which are referred to you. Just like most sites what you ask for, is not done by the professionals referred. For instance, I ask for a deck repair and receive the contact info for a roofer. I say I need junk hauled away and the site refers me to an installer.

I had an extremely frustrating experience with Angi through Wayfair and will never use this service again. My original appointment was scheduled for Saturday at 9:00 AM. The contractor arrived an hour and a half late, then after working for less than 30 minutes, suddenly said he was sick and left the project unfinished with parts scattered all over the room. I completely understand people get sick, but if he already knew he was not feeling well, the professional thing to do would have been to cancel before arriving instead of starting the job and leaving everything torn apart. When I contacted customer service, the first representative told me there was “nothing they could do” because the booking came through Wayfair and that I would have to wait another 48 hours just to reschedule. I had already paid and already lost half my day waiting on a contractor who showed up late. The lack of urgency or accountability was unacceptable.

Absurd incompetence with the many people that I spoke with in Angi. I called about a week or so before and ordered plumber service. A very nice young man came from Service Professional business. I told him my problem was A drain clogged up in my laundry room. He ran the snake camera in the main drain. It’s ALL Clear…! He told me it was a $100. Service charge. I gave him the check for $100. And he left. Yesterday the drain was still plugged up.!!! So I have called several times to Angi. Then today I was calling again for this drain to be fixed working. And several people have called me and left many messages. I still don’t know who, what or why this is so frustrating and confusing for me. Too many different people have talked with this issue. My drain is still clogged up as it was not cleared….

Doing business with Angi has actually hurt my business. I've spent thousands of dollars on fake leads. I think I got maybe 1 or 2 jobs from angi. Totalling a fraction of what I spent on the leads. A lot of these leads are fake. The representative I spoke with actually admitted to me that angi will sell fake leads to a contractor during slow periods. This company has been sued for this several times in the past, and continue on with that unethical behavior. My experience with angi has been nothing short of a nightmare.

I booked a service to get a vanity assembled. The professional showed up and the vanity only got partially assembled because according to him, he was not booked for enough time. Well, after jumping through hoops, I get the service rescheduled to be completed today. 15 mins before my scheduled service time, the professional says he cannot make it today but can make it tomorrow at the same time. Obviously, not acceptable. I contact Angi support and they say I need to contact the professional. Which I did. After a back and forth, they finally cancel the service and refund me. I’ve never experienced such horrible customer service in my life. I do not recommend them AT ALL.

I finally found a venue to publicize my experience with Angi. Initially, it seemed to be very good in that Angi provided a very competent chimney sweep the first time I used it. His charges were quite reasonable, He did a very good job efficiently and professionally. The next time I needed professional help, though, I needed a plumber and found that my internet search didn't find the plumbing company I had used for a decade, and only found A-1 Plumbing. As my need was urgent, I called A-1 and a pair of competent plumbers showed up the next day, They discovered that part was missing, that caused my problem.

I needed some outdoor work done. I used D&D landscaping. They were wonderful! Mulched flower bed, built a wall, and trimmed my bushes! Everything was done with care and professional!! I love the wall they put in, too.

I contacted them twice to install an indoor TV antenna, but they never bothered to respond! Don't waste your time. NEVER AGAIN.

Angi recommended a deck contractor Steve ** First Choice Renovations who turned out to be a scam artist. He took $60,000 from us and then stopped working on the deck half way through. He didn’t deliver the rest of the material we paid him for. The work he did was poorly done and has to be redone. Angi is not helping us in this situation. Angi does not allow you to talk to a person in their complaint department- the only communication is through emails in which the Angi staff believe the contractor’s false promises and excuses (which he has been giving us for 10 months for a 3 week project). This contractor had a prior business in Rochester NY where he similarly took people's money and disappeared from the projects and/or did poor work that had to be redone. Do not trust Angi, formally known as Angie’s List. They do not vet their providers at all and do not protect you when their providers scam you.

Absolutely awful experience. We had a "verified" painting contractor by Angi, that totally ripped us off. They did a horrible job and left our home in a serious mess! Angi is a joke.

Wow.... What a joke these people are. I wouldn't use Angie's again if it was the last place on earth. Way overcharge you from the start and and have crap leads... Absolutely WOULD NOT Recommend Angie's to my worst enemies.

I used this service to get a TV mounted through Sam’s Club. Very disappointed with the customer service experience. After paying for the service, I received little to no communication and had to repeatedly follow up myself. Customer support was unhelpful and failed to resolve the issue in a timely manner. Overall, the experience was frustrating and unprofessional.

If you don't use the service you will not get a refund. Smh this is crazy. I never used the service and they will not give me a refund.

Terrible service. They say they will get professionals to call you for a quote, but it never happens. I’ve tried this a few times and never got any responses. I do not recommend Angi services to anyone.

An absolute SCAM!!!! My boyfriend tried Angi for marketing business for his company. He paid several hundred dollars on dead leads!!!! When I say dead leads I mean, nonexistent people, fake contact info, incorrect addresses for properties that people don't even own!!!! So I tried a few fake searches myself to prove our case without actually requesting quotes or further information because I didn't want any other contractor to be charged any lead fees.

I asked for someone to help with patching my carpet. When finished it looked like a kindergartner had done a cut and paste. The gentleman that gave me the quote dropped someone off to do the job. The guy working on the job didn’t tell me he had finished or asked me to come look at the work. He just went outside and sat on his tool box and waited to be picked up.

We thought Angi contractor was vetted. We used Roofing pups. They did more damage to our home. Took the payment and never finished. We have attempted 5 times to work this out. Now it's time to file MHIC and BBB complaint. Zoom into picture to see all of the bumps from nails that were sided over.

Our experience with Angi borders on fraud. My wife asked to have some springs repaired on two reclining overstuffed chairs. Angi quickly agreed that they could provide such service and set a date and time for someone to come out. No one came. Our charge card was charged $408 dollars. We called and were told the professional could not find our house. Really in this day of GPS? Another date and time was set. Again no one came. In conversations with them they claimed if we did not have the parts on hand they would not fix the chairs. Unbelievable! We asked to cancel the whole effort and return the money already charged for doing nothing. They refused. We are now starting a dispute with our credit card company. My impression of Angi is that they are not interested in providing any service to the public at all, they just want to charge you and see what sticks.