Angi Reviews

My experience with Angi was very disappointing. I hired a contractor (Rapid Remodeling - Walter Franciso Baltodano) from Angi who I paid $5,500 as a deposit to tile my house. The contractor did not show up to do the work, and attempts to contact him have been futile - both my me and Angi's Complaints Department. Attempts for a resolution from Angi to get me back my money were a waste of time, as Angi has said they are not responsible. This contractor was flagged on an Angi-related website - Home Advisor - several months ago and had Angi done their research, they would have seen that this contractor had a police record. I will never use Angi again and would never recommend them to anyone.

They do not pay the Contractors. Was guaranteed pay within 7 days. Still getting the runaround. I am writing this in reference to Smiths Painting & Handyman Services. Customer Service offers no help. To have this done right at Christmas is horrible. They should be ashamed.

I purchased a toilet from Lowe's and paid for installation. They use Angi for their installations. An appointment was scheduled for the installation through Angi. The installer failed to show for the scheduled appointment nor made any attempt to communicate such.

I would not recommend this service regardless of what project you are needing. This is an app platform based company. It's a great business module however, the technology is severely outdated. The app only works well if everything goes smoothly. You need to prepare for at least 2 hours if you need to contact customer support.

Angi does not vet the qualifications of contractors who sign on to do work. I was looking for someone to install a pool liner. The person who responded promised to do it in the next couple of days, without having measured the pool to order the liner. When I raised this to the contractor, he stopped responding after several emails. Another person just popped up in the text log and the texts with the first contractor disappeared.

I purchased a freestanding pantry cabinet. It comes ready to assemble. I previously bought a smaller pantry and put it together myself. It was monstrous task and very difficult for one person. So I paid for assembly. I received notice that Angi would send a “professional” on December 8th. So I prepared the area by emptying the 2 smaller cabinets and moved them to their new location, on Thursday I received an email that my appointment had been cancelled. I was given an option to reschedule. I rescheduled for today and shortly before the appt I was again notified the appt had been cancelled. Obviously this job is low on their list. However this has caused my kitchen and den in disarray since Thursday. At this point I am going to cancel this job and request a refund from Wayfair.

I call for services manager to disputed 8 leads, I call them instantly and they already have a contractor??? And few don't live there anymore, and they never request anything???? Others they are looking for a land. They're not homeowner???? I spoke services manager "Steve", and he said they can credit those leads because they're good leads. I told him how come and he say, "Well look, you have been with us many years and you have been making a lot of money," how he can tell me something like this, is not his problem if or not making money. This people are nasty. They don't know how to talk to people. Then I request to talk to the manager, and I couldn't because it takes up to 3 days to 3 weeks to call me, I feel I got rob big time. I have over 1,000 dollars there not lead the buying leads for 3rd party that's why when we call the homeowner, they have already a contractor. SCAM 100%.

I certainly regret giving these people my information. I am being harassed by none English speaking people. They are not licensed or insured contractors. I simply wanted a price for a couple of loads of compost delivered. I have multiple text, emails & phone calls. I even had someone turn up, un-announced at my door then tried to browbeat me into using his services. I had to threaten him with calling the police to make him leave. DO NOT TRUST THESE PEOPLE WITH YOUR INFORMATION. I AM PRETTY SURE THEY GATHER INFORMATION & SELL IT.

Stay away from Angie’s List Professionals. Had an Angie’s list professional at my house on Friday, Sept 20, 2024 to assemble some furniture whom turned out to be a Professional Thief. Janie G Angie’s list employer stole $13,000 worth of jewelry, watches and Versace sunglasses. When he left my wife and I were missing $9K Rolex watches, 3500$ Diamond Earrings and $400 sunglasses. Angie’s list and Wayfair know his name (Janie G) and probably the Address.

I haven’t had the best experience with Angi. I feel like I got swindled out of 750 bucks. A gentleman by the name of Arthur ** who works for the New York office called me out of the blue which I don’t know how he got my phone number. He offered me a promotion for 1,000 credits for 750 dollars and I didn’t want the service and finally I agreed to it. He told me that I can try out the service and if I wasn’t happy I can cancel and get a full refund. All of this happened 24 hours ago. When I called he directed me to call **. Melanie from customer service told me I could not get my money back. This place is a scam. I wouldn’t recommend anyone use Angi for leads.

Made an appointment with Angi’s for blinds cleaning 11/23, 9am; Angi’s rescheduled for 11/25, 9am, without explanation. It is now 11:18 am, the designated person didn’t show! After spending time trying to fill out form on the computer to submit this situation and speaking with an agent, before I got cut off, my only solution is write a review! There’s really no review, they didn’t show! Thankfully my funds were refunded after the first no show! Moved on from Angi’s after wasting my time!

I would not use again. The "pro" didn't arrive on time. After numerous texts, he wanted to come 6 hrs. later. I rescheduled for the next day and he was 1.5 hours late. He had no attention to detail, leaving assembly stickers on the item. The app marks your job as complete once the arrival time passes whether they have actually completed the job or not. The pro reviews are only a star system with no details.

Purchased furniture assembly from Wayfair to have assembly completed. Fairly pricey and they contractor through Angi. Wayfair stated they would complete the assembly and that there were no time limits. Two Angi pros showed up to do the work and stated they only had two hours to work on the furniture. Left after two hours and did not complete the job. Wanted to charge me an additional fee to complete the service. Appears to be a scam leaving you with a project to do after you already paid money for the service.

Angi the MOST UNRELIABLE and INCOMPETENT CUSTOMER SERVICE! I cancelled my Assembly Service through Walmart and paid $73.00. I have been calling Angi for a REFUND but I’m being given a RUNAROUND for the last 5 days. Angi sent me an email to CONFIRM CANCELLATION. I’m still BEGGING for my Refund to this day! I’m a senior of 75 yrs old & ANgi does not care. Angi just CARE for MONEY they get but doesn’t fix PROBLEMS!

Our water heater started leaking and I called Janecky Plumbing late afternoon. By 7:30 the next morning they were at our door. Ryan and Dustin took out the old one and installed a new one in one hour! They were clean hauling it in and out, they were very friendly and kind and most of all they knew what they were doing and did it fast. I will always use them for our plumbing needs. They are the BEST!

One of the worst companies I have ever dealt with. I had an installation project set up through their Handy technologies company and they could not provide the service. I got absolutely no help from their customer service. I have had bad experience with Angi in the past and only tried to use them because they company I set the installation up with uses them for their installations.

We had a very frustrating experience with Angie’s. We contacted their support team two hours before our scheduled appointment time because we hadn’t heard from the pro assigned to our job. We had already moved all of our furniture out of the living room in preparation for the sectional setup. When we reached out, the representative assured us that someone would still be arriving at the arranged time of 7:30 PM and there was nothing to worry about.

Pro charged me double and I got scammed and customer service could not refund me any of it back not the original payment or the extra even though I had receipts. Was told they could not do the job if I didn't give them the extra 80 because it was a two man job when it never said that and I paid for a one person.

I had no idea that once I filled in my info that I would get deluged with calls, texts, and emails from different vendors who wanted to help me. It because junk and I would say that there were between 30-40 people trying to contact me within 24 hours. That's toooooo much. I was just hoping that ANGI would just offer a list of quality vendors and some reviews. I didn't want everyone trying to contact me from as far as 50 miles away. I won't use ANGI again. I gave them 2 stars because maybe somebody else wants that kind of service. For me it turned me off completely.

As a solar company, we inquired about their model to see how we could offer services through them. It's a complete pay-to-win model and companies can literally buy all of the homeowner requests in an area, and pay to be listed first when consumers search for services. After I met with them, they WILL NOT STOP calling me asking for our business.

The furniture assemblers NO SHOWED. No call no email. Zilch. I stayed home all day ensuring the area was clean and not cluttered. 30 minutes after the "window" I contacted the Angie customer service and was told they arrived at 545 and left at 630. A complete lie. It's a townhouse with ONE front door. I was told that I needed to call the guys. What a scam. Now I'm told that I need to fill out and submit paperwork to get a refund. I have a 400 lb table sitting in boxes. I'm also calling Wayfair to tell them to come and get their table!

Do not use this service. We paid for a service via another company. They never showed up to do the work, collected their fees, then spent hours with multiple reps demanding my refund. They’re a joke!!

Angi severely damaged my granite countertop by scratching during a normal cleaning job and then refused to refund me for the re-honing job that was required. We were out of the home at the time, and by the time we came back and noticed, it was beyond the 72 hours that Angi's small-print policies allow for damage claims, so they outright rejected to pay anything. So I'm out over $1000. I'm angry and out of money. Never use Angi for anything!! You've been warned.

I ordered a entertainment center from Wayfair and opted to have Angie put it together as we were moving into a new home and I had so many other things to do. The unit consisted of 3 pieces and a team (2) arrived promptly and began work. They finished 2 of the pieces and told me they had to leave as they had another appointment but would come back and finish. They texted me that they were on their way, but never arrived. I texted them, got no answer, and even called finding I was blocked? I tried again the next day and got nothing. I started looking at what it would take to finish the assembly myself and found that the shelves in the large center cabinet were not level.

This company is a scam and using my business to generate leads and sell them to other contractors. They won’t remove my company being affiliated with them. This company needs to be shut down completely

Angie's List, stop calling me and leave me alone. Worst service ever, I would never want to be a part of them. At this rate I will have every known number blocked within a year. I would never recommend a company as bad as this.

I recently had the unfortunate experience to deal with the salesperson by the name Kip. If it wasn’t for the way that the phone call was handled we would’ve proceeded to sign the contract. Kip, whoever this man is, is rude, doesn’t listen, arrogant and talks to potential clients as if Angie's list is God's gift to advertising. I am totally disgusted by this representation and hope that they give him another position than the one he has because in the 25 years of owning a business, I have never had a person I was seek his services act like that. My clients and friends will know this man’s name for sure.

I was using their service to have my parents' lawn cut. The service was for cutting the lawn, weeding, edging and 3 bushes trimmed. The first guy came out and cut the grass and then proceeded to tell me to just hire him and he would so the rest for over $500.00. He asked for the money in cash. I called and told a customer representative at Angie and they booked another contractor. This one was so good and kind, however after having Angie for about a month I noticed money coming out more frequently without any services.

We cannot express our gratitude for Nelson and his team from HM First Class Cleaning Services. They were/are the one-stop company that we needed to get our 2-Family ready for Open houses, pictures and selling. Might I add that we also had a finished attic/basement with multiple rooms and 2 car Garage. He is a leader and his team were prompt, efficient with a laser focus on meeting the various work that needed to be addressed. Nelson's famous line is "do not worry, we got this". He meant it. He came on a weekend and helped us meet the deadlines that we had for the pictures and the Open House. Ever since we got connected through Angi's website, he and his have an impeccable job on other projects. We anticipate this will be a long-term partnership. Call them, you will not regret it!

They sell your personal information. You will get calls, day and night forever from contractors. I called them and all they can do is place a "Do not call" message on your number. That's too late - they still call. Contractors: quit this "service". It costs you and pisses off potential customers.