Angi Reviews

Reached out for IT help to get rid of malware on my PC. Four hours and $500 later it is done. Computer is not the same and multiple unauthorized bogus charges to credit accounts not from them but actual businesses. After job was finished I was asked to add $300 more to the charge for 6 months of "free" computer service. This was all done by remote service originating in Utah. I picked them because they had 5 stars. That's because they take you back to Angi so you can give them a review. Well they are the ones who checked 5 stars not me. I would never use Angi again. Not worth the hassle I have had to deal with in the last 24 hours.

We recently contacted Angi’s for services on our home exterior. The Wilder Contractor LLC Co. called us and did the work, but after checking it the next day, we discovered that the work was poorly done. We made several attempts to have the contractor come back and made the corrections to no avail. We also have pictures to confirm the issues in question. It’s imperative that we be contacted asap to correct the issues. Thanks in advance.

Unfortunately, I have tried finding professionals using Angi. Never have I been successful. Initial responses to a posting are very quick, but the follow up is atrocious. A Google search is much more reliable in the long run. Also, don’t bother calling Angi if you have a problem. They respond by saying they have no control over how individual owners run their businesses.

We paid Loretta Welding and Fabrication LLC, of Wentzville, Mo., a down payment of over $2100 to replace handrails at our commercial property in Florissant, Mo., in April 2026. I made follow-up calls at the end of April, in May, and in June but we kept getting stalled. Our goal was to have this project completed by May so that we could get our parking lot resealed next.

I obtained this name from Angi, rated highly. They came, gave a bid and I agreed and put half down. No matter how many times I called, they never responded or came to do a handyman job. They are unprofessional, and I had to find some one else to do the job.

Trying to find a contractor but even though I clicked the ‘more than 2 weeks button’ it kept defaulting to the ‘within 2 weeks’ button. So naturally I couldn’t get anyone who wanted the job. I tried several times to fix it but it just kept going back to ‘within 2 weeks’.

Two years ago I contacted Angie's List to look for a contractor for a kitchen remodel. I was just checking out the industry. Getting to know what I needed to know. Suddenly my phone was flooded with all kinds of different contractors wanting to come out and give me estimates. I'm not talking about five or ten. I'm talking about twenty to thirty per day. That was two years ago. And since the class action lawsuit, they renamed it to just "Angi" so now they're calling me again. I've had forty seven calls this morning, and I just got out of the hospital. I have no way of being able to get them to stop other than changing my phone number and I refuse to do that. I'm going to be looking into legal representation soon. So instead of recuperating from my surgery, I'm stressed out about this crap. Leave me alone!

I requested free pick up of scrap metal. It was made clear to the Angi representative. They sent me for pay pick up quotes charging the contractors $30 for forwarding my information. In my opinion totally unethical.

Avoid this company!!!! I recently purchased a 77” inch tv from LG and they offered free wall mount by Angi, so I accepted. I ordered tv two weeks ago, it arrived yesterday, and a contractor from Angi was supposed to arrive today to hang it. One hour before the appointment time, I was sent an email that they were rescheduling it to August 16th! They had two weeks to find a reliable contractor to do the job and FAILED. Glad I didn’t pay for their service! But all the same disappointed. Now my tv will have to sit until I get time to mount it. Thanks for nothing Angi!

Contractor Experience With Angi Leads. I used Angi for approximately five months for my construction business, and unfortunately my experience was extremely disappointing. I was paying around $350 per month for leads, and during the entire time I was with them, I did not close a single job from Angi. In my experience, roughly 90–95% of the leads were essentially ghost leads — I would call, text, and follow up with no response. Many of the few people I actually reached either had unrealistic budgets or did not appear ready to hire a contractor.

I contacted Angi, on a roofing co. AAA Roofing in Crystal River FL, 4 years ago they installed a new roof on my house, I now have a problem, they sold me GAF roofing system, I find out some of the products were switched to a much cheaper product, the old bait and switch, I was told I have a 50 year parts and labor warranty, the material they switched has no labor warranty at all and material is only a patch if it leaks. The granules are washing off, no warranty. Called AAA. Told they would not do anything, Angi said they contacted them with no luck.

Liars and thieves. Don't do business with these thieves. They will overcharge you and will continue to bill you after cancelation. If you call they will continue to lie to you and give every bullshit reason you can think of why they billed you. Do not use them unless you like getting robbed.

Submitted several requests for small interior painting job asap; not a single response.

Angi saved my business. We tried them 6 years ago and it was horrible but We were about to lose everything, invested into Angi’s new platform and took a chance and it only took 3 months to turn things around.

Cannot find a contractor that knows who to install 8” x 8” x 2” window blocks! Had two out for an estimate, and one said he had never installed them! Oh, boy! Next contractor wants $3000 for repairs! Ordered them (2 blocks) myself for under $200. Called Angi to cancel quote and got someone that just hangs up on me! Of course he sounds like someone from India!! Never use Angi again!!

We've now attempted to use Angi for multiple assemblies following online purchases, and all have been a terrible experience. The most recent was scheduled (and then rescheduled) multiple times, and despite us agreeing to their proposed times, Angi ultimately rescheduled (and ultimately canceled) two hours before the scheduled time on each occasion. While they offered a refund on the assembly, we had committed to their proposed times and tailored our schedules to accommodate, only to have them reschedule and ultimately cancel assembly.

This review is so that hopefully you do not experience what I have.__ Alex Shell Sea Pool Remodeling has been the worst!!!! No communication. AI for text responses. Demolition of plaster done. It has been 6 weeks without one single word. I have tried to reach out with no luck. He will not answer a phone call. Answer machine for his office phone. He did send one guy , came after 7:00 p.m. Had to use a translator off my phone to communicate. I may be showing my age but text is not a conversation. This is not right. Contractors board is a long process. Might be my only choice. Who knows. He won't talk!!!!

Wanted an outdoor faucet replaced. I bought the replacement for it but was unsure about the pipe that ran under the home. Turned out it should have been 1/2" to a 3/4". Instead of going to purchase the correct one like he should have he took apart my new faucet and rebuilt the old one. Obviously I could not return it for a refund so it costed me more money for something that still fails. I missed the 30 day warranty as I was in another state so it turns out you snooze you lose. I will never be using this service again.

I am sharing my experience because I believe clients deserve transparency, professionalism, and appropriate boundaries from any service provider. I believe service providers have a responsibility to maintain clear and respectful boundaries with their clients, especially when they are aware of existing personal relationships and concerns that have been directly communicated.

Want a shower door installed. They gave me so called pro, the day of the appointment he said his car broke down, they charged me for the work done, they don't charge till the work is done, the so called pro showed up the next day and had no idea how to do the job, gave other pro that cancelled, gave me a new pro. Vame and said would not do the pay. I had to really angry with them to get my money refunded.

Angi's was contracted through Lowe's to assemble patio furniture for us. They rescheduled twice before anyone showed up. It looked nice, but after three days, the chairs fell apart. It took them three weeks and three reschedules to get someone here to fix it, by which time the sofa and table had screws coming out as well. The second worker said the first one didn't do the essential step of "tying down." We will never use Angi's again.

I bought a product from Wayfair and was told assembly on July 17 at 1, received many emails confirming this, no show, I called and rescheduled for July 20 at 10, received a email today rescheduling again for Wednesday at 5 pm, I called you and was told that honestly that day would probably be rescheduled again because you do not have any pros in my area to do the job of putting together a wall mounted book case.

I tried to find someone to look at a dishwasher and found a few but none would answer a call and none ever called back after I left a message, Angi was a total waste of time for me.

After rearranging my schedule for the entire day and scheduling an installation appointment a week in advance through Angi, Angi cancelled the appointment right before the appointment time. They had a full week to cancel and decided to do so right before the appointment time. They ruined my whole day and the original plans I had. Thanks, Angi. When I called them, they couldn't care less. I won't be using Angi ever again.

Needed a weekly lawn mowing. This guy from Premier Lawn Care and Snow quoted me twice what another service did. I explicitly said it had to be a walk behind mower because of the gates in my yard. This wise guy told me to buy my own mower and do it myself. I told him I just had a TAVR procedure. His response “LOL”. Really! It’s an aortic valve replacement. No laughing matter. This fool is actually recommended to help people? LOL! Called Angi customer service and got hung up on. Not funny!

I had THE BEST surveyor anyone could find! Stephen **..R.A.S. Associates in Plymouth MA. I had a boundary dispute and luckily found this company. Steve has years of experience working with the big jobs like Big Dig, mass port etc and is very detailed, exact, precise in doing his work. His prices are SO FAIR for the high quality work he does. He was also very knowledgeable about my area and rules and regulations from way back in the day till now. I learned a lot and he’s also very prompt with returning calls and doing the job.. A year after doing my job a stake was missing and I reached out to him for advice. He said he’d be there that day to replace it & when I returned home it was there! I highly recommend Steve if you have a surveying need as you can rest assure it will be done properly….

We had been a customer of Angi for a long time but their leads are consistently low and terrible for the past year. To make matters worse, Angi's lead costs are way out of control even for these poor leads. Talking with their "Clients Success Managers" is a complete joke, and they are actually antagonistic, which is pretty unbelievable. Also, Angi keeps trying to automatically renew the contract even after we had canceled their service. Avoid at all costs!

I am the owner of a small electrical services business. I had a mystery person message me wanting some electrical work done. I replied to them that we'd be happy to provide a quote; that I would just need the address of the job site so we could swing by and take a look in person. Immediately, my phone rang and it was a man from Angi trying to sell me on signing up for their service. I said I was not interested and he became very aggressive and demanded to know why I didn't want to use their service. I simply hung up. It's not a respectable business strategy to reach out to a potential customer under false pretenses and then get aggressive when turned down. Due to this interaction, I will never do business with this company as a customer or a vendor.

I have spent approximately $560 per month for the past year and a half with the expectation of receiving legitimate, high-quality leads that would help grow my business. Instead, my experience has been one of the most disappointing and costly business decisions I have ever made. Throughout my time using Angi, I received numerous leads that I believe were not legitimate. Some could not be reached, others appeared to have no genuine interest in the services they requested, and several left me questioning whether there was ever a real customer behind the lead at all.

Bought a sectional through Wayfair to be assembled by Angi. Never showed up! Contacted Angi, they said they would come out each time we rescheduled which was 3 separate times, Completely unreliable. Ended up putting it together ourselves. No thanks Angi!!

After checking various sources & seeing a Angi in TV ad I reached out & got 2 referrals to choose from. ProCare Tree Service spent a good amount of time looking everything over. I was impressed with their approach & clearly talking about the job. ProCare gave me an estimate I thought was well within reason. They removed several big pine trees /2 pine were beetle kill, chokecherry bush, removed dead branches from Austin pine, & 3 lilac bushes. They cut & stacked firewood & took away trailer full of scrapes - leaving everything nice & tidy. I was extremely pleased with the job they did & would definitely recommend them for any tree service.

This is the worst platform. They have no one you can speak to when there is an issue. Their phone number takes you to another country and the language barrier is great. They are not able to handle anything except sales. They repeat over and over read scripts. They won't allow me to talk to supervisor. They won't refer me to another department. They won't take down my account because they say I don't have one. They are a joke.

If I could, I believe zero stars. Bought a TV at Walmart. And paid for a pro to hang it on my wall, had it delivered and the guy said Angi consultants will email me and give me a time and date of install, time and date was two days later at 7 PM at night. Then the night before I got a text from an install associate saying they can be here between 1030 and 11 AM. So I took off work lost pay for day's work and I didn’t hear anything from him so I text Angie’s List.

I would choose none but that is not an option. This organization shows you options for services. You tell them what you need, they make recommendation, have you pay for services, then when time comes - no one comes to your door to start the service. You get a text you will be charged because pro could not complete the job when no one showed up. Now to book again, another fee will be charged. That is absurd.

Their prices are outrageous at 90.00 a lead sometimes. These are customers that don’t even answer phone or a looking to do project or in the future. When a company is struggling to make it afloat with these ridiculous high prices, you need customers now not nonexisting customers or customers that are wanting quotes for the future. Consumers should look into this company, and in my opinion, we should all be reviewing this company and their bad experiences. Companies like this count on people not reviewing and their way of doing business goes unseen. I wouldn’t be surprised if this company gets sued in the future. Something about this company just does not give me a trust factor.

Updated on 08/10/2026: An update on Angi: They are reviewing a very unscrupulous contractor on my complaint. I will update again when a decision on this case has been reached. I appreciate the cooperation.

Communication is poor. The tech they sent lives two hours away. Originally confirmed 9am. Day of it was moved up to noon by tech. He finally arrived at 3pm. Angi advertises no payment until job is completed but my card was charged before tech even arrived. Part was required and now I have to wait two weeks for tech to come back out and install it even the I had the part overnighted to my house. I will never use Angi for any service again.

In 6/26 I had Consider It Finished paint my kitchen, family room and primary bath. I’m very pleased and they are coming back this month, 7/26, to do additional painting for me. They are prompt, professional, personable, and clean up completely before they leave.

I'm generally satisfied with Angi website except for one thing. I cannot just type in the name of a pro and get reviews BEFORE I contact them for a quote. I'll enter a project and Angi.com responds with three pros that will do the job. But I cannot read their reviews before I contact them for a quote. One of the pros had a 3.6 star rating, and I was interested in seeing them to get a better sense of the contractor. But nowhere could I just type the business name in and see their reviews. Or click on the pro's name without requesting a quote.

I cannot believe the inaccurate service of Angie's List. I bought a trampoline from Walmart and paid for the service of putting it together by angies list which walmart promotes. 3 times they cancelled out on me less than an hour before they were supposed to arrive. You leave early from work and they say they have to reschedule. This is so unacceptable and to get a refund is another thing I am waiting on the installation refund of 169.00. 9 days later they book your appointment take your money and really do not know if a contractor is going to pick it up, so they wait till they are close to time and then send a email that they have to reschedule. I would never book or use this company again. They're are unreliable and unprofessional.