
Angi Reviews
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About Angi
Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.
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- Customer service by phone weekdays only
Angi Reviews
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Reviewed Feb. 25, 2025
Angi, is a horrible vendor. Unfortunately, I've had to use their services for furniture assembly through Wayfair. I was scheduled twice in a week for assembly, yet the "pros" failed to show or call. ANGI, was culpable as well. No courtesy calls saying there was a conflict or to reschedule. I filed a BBB complaint against ANGI and recieved an email from a customer service rep at ANGI.
Having said that, several customer service reps have accused my third pro, who showed up on the third appointment, and did a great job. Now, I need to submit another form for a refund ANGI offered. I'm continuing my complaint. I urge you, DO NOT HIRE through ANGI. Pros in the past told me ANGI is a horrible vendor. Wayfair is fed up. I was told they are hiring in-house folks to replace ANGI. Until that happens, I won't continue my business with them. Or any other business. Buyer beware!
Reviewed Feb. 24, 2025
We bought a thermostat from Lowe's and paid for installation. They scheduled a time that was not good for us so we called the installer and he rescheduled for Sunday at 4:00 p.m. We spoke to him personally. He never showed up and never answered our texts or calls. We called Lowe's and they rescheduled for Monday at 4:00 p.m. At the last minute they rescheduled. We are going out of town and are not available. We would NEVER recommend this service to anyone. It has been a nightmare. We are trying to get the $99.00 we spent on the installation service refunded and getting the run around. DO NOT USE THIS SERVICE.
Reviewed Feb. 24, 2025
I purchased a sofa assembly service. I cannot get them to schedule even though I paid. I can't get them to refund my money. I've contacted them so many times and they just so "oh well there's nothing I can do." They had no problem taking my money so clearly Angi is a company of thieves. It's been 24 hours of blaming others. I will never again waste my money with Angi. There's too many services to choose from. They all can't be frauds.
Reviewed Feb. 21, 2025
I ordered a desk from Walmart and had the option to utilize Angi to build the desk. The price was reasonable, so I gave it a shot. I was shocked at how terrible this company is for such a simple project. I had multiple handymen either not show up, or cancel shortly before the appointment. In 2 instances, Angi did not even notify me that the handyman canceled, and Angi just reassigned me to a new handyman with no notification. The issue in those instances was that Angi assigned me to a handyman with atrocious reviews, someone who I was not comfortable with conducting this work in my apartment. I reached out to Angi's support to try and address my issues and get a decent handyman scheduled, however, Angi outsources all of their support offshore and they all work off scripts and have no authority/ability to actually address any issues.
I tried to get a supervisor to assist, and while their offshore support staff said they put in tickets for a supervisor to call me, I was never able to get in touch with one. After several calls with their offshore support team, several handymen canceling, and no traction with getting a handyman with decent reviews assigned to my booking, I gave up and just canceled. Using Angi was a massive waste of time and energy. The customer service was atrocious. Historically, I have used Task Rabbit, and they have always been great. I would recommend using them instead. Task Rabbit is 1000x better than Angi. Trust me, stay away from Angi.
Reviewed Feb. 20, 2025
They bombarded me with calls all last year, when they called me in January I decided to see what they had to offer. What they have to offer is nothing but incompetence and unprofessionalism. When signing up I was very explicit that they were not to bill me until February or there would be no contract. They didn't even wait a week before starting the contract. I told them they violated the agreement, so we were done. They offered me a deal to entice me to stay, which I accepted on the condition that they don't lie to me again.
In that conversation they told me someone would be calling me that week for the app orientation call, which was another lie. Weird how they only ever called me to do their job when I emailed the salesman who contacted me telling them the deal was off. They are lazy and incompetent, they do not keep their deals, they have no internal communication so anything you say to them just gets lost in the ether. This company is nothing but a scam through and through, and even after cancelling and emailing them multiple times to stop giving me leads they're STILL sending me leads calls. I'm not accepting them because they'll use it to reinstate the contract, I'm already anticipating them to try to keep billing me anyway. STAY AWAY!
Reviewed Jan. 29, 2025
We were referred to a company to look at our washer and they took our money for a new one and ghosted us. No response to calls or texts, emails. Angi claims they're trying to help but it's been going on for a week and absolutely nothing is getting done. It's obvious the company is dodging us and we are getting the runaround. It's unbelievable that they allow this FRAUD and ROBBERY under their banner. Where is my money?! We were on a strict budget and timeline and now everything is a mess for us... It seems they could care less. I absolutely would not recommend using this service. It's a nightmare and honestly shouldn't be legal. They DO NOT protect you.
Reviewed Jan. 29, 2025
These people stole money from me. Signed me up for a package under false pretenses that I did not want and are refusing to give me a refund. I had to call them to get them to send me leads and the leads were not within my field of work. When I informed them of this they told me I needed a master's license to do the work I'm looking for which is something I should have been told in the very beginning or I wouldn't have signed up. Now that I know and I'm asking for a refund because they did not render the services I requested and they are refusing not only do they not want to give me my money back but they are telling me they are going charge me more for an early cancelation. DO NOT I REPEAT DO NOT GIVE THESE PEOPLE YOUR MONEY.
Reviewed Jan. 28, 2025
I wanted someone to come and repair my roof cause it was leaking but no one would come all they wanted to do was replace it with out even coming to look at it this was 5 months ago and I am still getting calls with people wanting to replace my roof it was their loss I got a local contractor to come look at the roof and give me two estimates one to repair it and one to replace it I just wish they would stop calling me I regret even looking on Angie’s list.

Reviewed Jan. 23, 2025
Angi is a fraud and scam. They offered assembly of the product thru Wayfair. The product came and I eventually had to put it together myself. I did not have time but they cost a lot more time, money, inconvenience and I still have to put it together myself. Angi called and emailed the first time to schedule one New Year’s Day early in the morning. No show and reschedule to next day. Next day no show. I had to load their app, set up an account and figure that they rescheduled a third time. The third time they were supposed to be there no show. I got on app again to see what happened. Their “pro”(what a joke) had a non working phone number in their app. Claimed he was in my driveway and left a message in the app but did not bother to call my number like a normal person. He said assembly complete. Wayfair would not help me get my money back. They referred me to Angi then Angi sent me back to Way fair.
Neither were helpful at all. Just continued wasting my time thru online support, emails, and calls for several days. They are not afraid to take your money and not provide the service. Most people consider this stealing. Probably a lot better of not dealing with dishonest companies like Angi. I made time to put it together which took far less time than dealing with all their hassle and I got nothing but costing me money and time. I am done trying to get them to do the right thing thru customer support. Also they take 3 to 5 weeks to get your money back. My check is supposedly in the mail after contacting Better Business Bureau. I feel like the 3 to 5 weeks is probably I’m another diversion or scam. They will instantly steal your money.
Reviewed Jan. 21, 2025
There's no longer any opportunity to review a list of reviewed contractors. Angie's is now only a marketing site that sells your number to a litany of service marketers. I remember Angie's List to be a place to review comments on good providers. No more. Very unfortunate.
Reviewed Jan. 16, 2025
What a nightmare!!! I gave my info to Angi thinking I would get a quick estimate for my job. I have been absolutely bombarded with Constant phone calls, emails and texts from sales people and shady sounding “contractors”.
Reviewed Jan. 16, 2025
Angi sent me a contractor to do concrete repair in my garage. When “Tom” from Triple A contacting came he told my husband he could do the repair, paint the garage floor and walls, top coat the driveway and power wash our patio for $1400.He wanted a check for the full amount and my husband being the trusting person he is gave him the check. He said he would start 9:30 next morning. He didn’t show but kept giving excuses why he was late. The next day 2 people came and put concrete on some of the areas that needed it. They left after an hour.
My husband called Tom to see when they will return to do more woke. He wouldn’t answer the phone. I called and he answered, said they were coming, they never did. When I called the next day they wouldn't answer my phone. Needless to say they never came back. Because of Angie’s List we are out $1400. We are two retired teachers and this is a lot of money for us. Angi sends scam artists. Do not use them!
Reviewed Jan. 13, 2025
Do not use this company. I was scammed by a so-called contractor here in South Carolina that Angi referred and they will do nothing about money I have lost due to this scammer. Every time I call, they and explain my situation, they hang up on me. The worst customer service and worst company I have ever dealt with. I don't have a picture or a receipt because the contractor refused to give me the receipt for my window he was supposed to replace!
Reviewed Jan. 13, 2025
When you sign up on Angi and submit a project, get ready to be hounded by "suggested" companies for months. I requested estimates from 2 companies each for popcorn ceiling removal and flooring. The flooring company was excellent. However, the other was awful. Late every day, left paint on skylights, wood paneling, etc, didn't complete the work, cracks after 2 days in garage, charged extra for "discovery" work and materials not used. I Called Angi & Emailed info. Their Email said they would respond soon. That was 2 months ago. Don't use Angi!
Reviewed Jan. 13, 2025
This platform is a scam for all involved. They use false pretenses to get 95% of their leads. Essentially, they masquerade as a bunch of small businesses who are "the best" in their areas (e.g., "Powell and Sons"). None of these businesses are real and all they do is collect the information of people reaching out to these businesses and sell that information to a large number of contractors. These window shoppers usually don't really want anything at all and we have to pay through the nose for these clients. Since these clients were tricked into having their information divulged, they are all angry at the contractors and don't normally want anything quoted at all. Just recently, Angi started instituting a temporary number policy which makes it even harder for contractors to verify if their customers are real or not. I advise you run from this company.
Reviewed Jan. 13, 2025
It has been a bad experience with this contractor trying to replace a spa pump. He insisted I pay for the pump before he would order it. He arrived with the pump a week later with the incorrect pump. He left again and I did not see him for ten days. When I called him he said he did not have time to spend with my job. I then asked for my payment to be refunded and my pump to be returned. Not sure why he took my old pump but I needed it to know what to replace it with or to repair. He sent a chk. back minus $200.00 from the $525.00 pump payment. I have text him for return of pump and money but no response.
Reviewed Jan. 11, 2025
I had someone come put a drawer together and unfortunately don’t remember his name. He did a great job and I would recommend him if I could remember his name lol. Thanks for the help. I got stuck on step 2 when I tried.
Reviewed Jan. 11, 2025
Angi is a scam. I got a flat rate quote to have my roof repaired. The quote was for $658. The “pro” was late, finally came. It snowed the previous night so I had snow on the roof. The guy took pictures from the ground he never climbed a ladder or actually took a close-up look at the roof, I have a 2 story house and the roof would be the 3rd story. They canceled the appointment because of the snow and ice on the roof. They e-mailed me an estimate for over $5000. I called Angi and got someone who didn’t understand anything and stuck to her script and never deviated from it.
How can you give me an estimate for something you can’t see? I only needed a couple of shingles replaced. How does Angi give you a flat rate quote and not honor it? It has been a terrible experience from beginning to end. Not only that, but, I became a member and I’m supposed to get 20% off. I got another price for a different job for $900. So $900 - 20%= $720 + $60. For tax = 780. The final price Angi gave me was like $920. Just love their math, makes perfect sense to me. Save your time, energy, aggravation and your money and stay as far away from this company as possible!
Reviewed Jan. 9, 2025
Jeremy ** of Link Custom Painting did a wonderful job on my home in Long Beach Township. Jeremy and his team addressed the all the nail pops, the sheetrock cracks and the repair to the old taping on the ceiling. Jeremy personally gave us a very reasonable quote and everything was completed in a timely manner.
Reviewed Jan. 7, 2025
This 'company' is a fraud. Complete waste of money. They got us on some 'deal' where we pre-paid for leads. Not one 'lead' had any idea why we were calling them. They said they had no need for the service that was listed. Essentially Angi's made up lead sheets to send to us with unsuspecting people they had found contact information for. When we went back to get the refund we were promised, they said they couldn't do that citing some rule they claim to have expressed during an orientation that neither the owner or I (the main contact) ever had with them. Totally fraud scam company, I wish I would've read all the reviews before wasting our money. Steer far clear!
Reviewed Jan. 3, 2025
This service should give me the option of who I contact based on your reviews. NOT giving my phone number and email to 500 vendors to bombard me with calls, texts, and emails for weeks! I will never use Angie's List again for anything!
Reviewed Jan. 2, 2025
I had used Angi/HomeAdvisor with very satisfactory experiences for years thus 2 stars BUT most recently I've had unsatisfactory experiences with contractors. I was subjected to an arduous complaint review over a contractor that was rated 5 stars on Angi but 2 stars (later discovered) by other sources BBB, Google etc. After I settled with the contractor, Angi/Home advisor refused to post my truthful to help others to be aware. From 8/24-12/24 same vendor has failed others yet Angi does not post mine or other reviews found publicly everywhere else and still certifies the contractor.
Reviewed Dec. 31, 2024
Feedback on My Angi Experience. December 23, 2024: We were scheduled for furniture assembly between 7:00 AM and 9:00 AM. The assigned professional did not contact me until 10:37 AM to inform me he was running late and asked if he could come in the afternoon. I agreed. Despite waiting until 3:30 PM and sending multiple text messages with no response, I eventually called him several times before he finally answered. He explained that his car had broken down earlier in the day and that he would not be able to come. He offered to reschedule for 2:00 PM the next day, and I agreed. I also contacted Angi customer service, and they scheduled a backup assembly for December 25, 2024, in case he failed to show up again.
December 24, 2024: The professional did not show up as scheduled at 2:00 PM. No call, no text, no explanation. December 25, 2024: The appointment was scheduled for 5:00 PM. The professional arrived and immediately informed me that it would be impossible to assemble both the queen bed and wardrobe in 1.5 hours. I requested that he at least assemble the bed, and he agreed. Unfortunately, after spending 1.5 hours, he merely opened both furniture boxes but did not assemble anything. I have photographic evidence of this. While on the job, he attempted to promote his own business by giving me his personal business card—an unprofessional and unacceptable practice during an Angi assignment. I called Angi to report this incident, and they scheduled another assembly for December 27, 2024, at 1:00 PM. By this point, I had lost faith in Angi and requested a refund for the assembly service directly from Wayfair.
Overall Experience: Angi’s customer service has been extremely disappointing. The call center representatives, located in India, faced significant communication and language barriers, which made it difficult to resolve my concerns. When I asked to speak with a manager or team lead, I was told there was no one available, and someone would call me back within 48 hours—a completely unacceptable response. Angi’s strategy of hiring unvetted individuals as "professionals" is not working. These individuals lack professionalism, punctuality, and the skills required to complete their jobs.
Conclusion: This experience has been incredibly frustrating and reflects poorly on Angi’s service standards. I expected a reliable and professional service but instead encountered repeated failures, unprofessional behavior, and inadequate customer support. I will not be using Angi’s services again and will advise others to exercise caution when considering their platform.
Reviewed Dec. 26, 2024
Absolutely a ripoff, they only want their monthly payments, they do not care if you received any customers. I would not recommend anybody to pay for Angi not even customers. Please don't spend any money for this company.
Reviewed Dec. 23, 2024
We had an HVAC system installed. My review on Angie's (then Angie's List) was balanced and informed, with detailed evidence and measured language. The business replied on Angie's and because of my review, they refused to honor their free yearly check-up in the HVAC system. Angi allowed the business to submit their reply (not accepting responsibility for their misdeeds, covering their mistakes, and acting vindictive). Angi gave them credibility without affording me the opportunity to respond and set the record straight. I felt cheated and wronged by both the business and Angie's unconditional siding with the business. I have never used Angie's List or Angi again.
Reviewed Dec. 21, 2024
My experience with Angi was very disappointing. I hired a contractor (Rapid Remodeling - Walter Franciso Baltodano) from Angi who I paid $5,500 as a deposit to tile my house. The contractor did not show up to do the work, and attempts to contact him have been futile - both my me and Angi's Complaints Department. Attempts for a resolution from Angi to get me back my money were a waste of time, as Angi has said they are not responsible. This contractor was flagged on an Angi-related website - Home Advisor - several months ago and had Angi done their research, they would have seen that this contractor had a police record. I will never use Angi again and would never recommend them to anyone.
Reviewed Dec. 17, 2024
They do not pay the Contractors. Was guaranteed pay within 7 days. Still getting the runaround. I am writing this in reference to Smiths Painting & Handyman Services. Customer Service offers no help. To have this done right at Christmas is horrible. They should be ashamed.
Reviewed Dec. 14, 2024
I purchased a toilet from Lowe's and paid for installation. They use Angi for their installations. An appointment was scheduled for the installation through Angi. The installer failed to show for the scheduled appointment nor made any attempt to communicate such.
Reviewed Dec. 13, 2024
I would not recommend this service regardless of what project you are needing. This is an app platform based company. It's a great business module however, the technology is severely outdated. The app only works well if everything goes smoothly. You need to prepare for at least 2 hours if you need to contact customer support.
I bought outdoor Govee lights from Sam's Club and also ordered installation through Sam's Club. This was a Christmas gift for my son and grandchildren. Sounds great, yes? Boy was I wrong. My initial date had an error with the address. I tried to contact the pro and Angi. After no response, I cancelled so I could start over. My cancellation went through but I was told I had a "credit". You can't reschedule through Angi's if you purchase through Sam's Club. It took me hours to actually speak to someone that would give me a refund (which, by the way is Sam's policy).
My next date was to start at 7:00 pm. I sent the pro a chat message at 7:15. I called at 7:30. I gave up at 8:00 and sent a message through a chat feature on Angi's webpage. I reported an issue with the pro. He then responded that he wasn't coming and advised me to reschedule through the app. Well, rescheduling through the app isn't available. More hours were spent getting this rescheduled.
My third date arrived. The pro showed up and had what essentially is a stepladder. A stepladder for installing permanent outdoor Govee lights. The pro told my son that the project description was wrong. He normally works on fencing. He also admitted that he did not like Angi either and this type of error wasn't uncommon. I attempted to chat yet again to request a refund. I spoke to someone three times and all three explained that they couldn't help me so were transferring. The transfers never went through. I waited over 15 minutes just in case, but nothing. Now keep in mind, when I chatted to reschedule, the transfers worked. Chatting to process a refund failed three times. So, now I'm forced to call. Each time I've called, the wait time is 70+ minutes.
My perception of this company is that their technology has not updated since inception in 2016. They outsource their support call center and chat. The outsource company appears to only have limited people assigned to this company. Company in the red trying to reduce overhead or just grossly mismanaged is a mystery. Either way, it's not a company I would ever use again. On a totally separate note. I realize how much protection I had because I ordered through Sam's Club. I would have lost money if I had ordered directly through Angi.
Reviewed Dec. 9, 2024
Angi does not vet the qualifications of contractors who sign on to do work. I was looking for someone to install a pool liner. The person who responded promised to do it in the next couple of days, without having measured the pool to order the liner. When I raised this to the contractor, he stopped responding after several emails. Another person just popped up in the text log and the texts with the first contractor disappeared.
Reviewed Dec. 7, 2024
I purchased a freestanding pantry cabinet. It comes ready to assemble. I previously bought a smaller pantry and put it together myself. It was monstrous task and very difficult for one person. So I paid for assembly. I received notice that Angi would send a “professional” on December 8th. So I prepared the area by emptying the 2 smaller cabinets and moved them to their new location, on Thursday I received an email that my appointment had been cancelled. I was given an option to reschedule. I rescheduled for today and shortly before the appt I was again notified the appt had been cancelled. Obviously this job is low on their list. However this has caused my kitchen and den in disarray since Thursday. At this point I am going to cancel this job and request a refund from Wayfair.
Reviewed Dec. 4, 2024
I call for services manager to disputed 8 leads, I call them instantly and they already have a contractor??? And few don't live there anymore, and they never request anything???? Others they are looking for a land. They're not homeowner???? I spoke services manager "Steve", and he said they can credit those leads because they're good leads. I told him how come and he say, "Well look, you have been with us many years and you have been making a lot of money," how he can tell me something like this, is not his problem if or not making money. This people are nasty. They don't know how to talk to people. Then I request to talk to the manager, and I couldn't because it takes up to 3 days to 3 weeks to call me, I feel I got rob big time. I have over 1,000 dollars there not lead the buying leads for 3rd party that's why when we call the homeowner, they have already a contractor. SCAM 100%.

Reviewed Dec. 2, 2024
I certainly regret giving these people my information. I am being harassed by none English speaking people. They are not licensed or insured contractors. I simply wanted a price for a couple of loads of compost delivered. I have multiple text, emails & phone calls. I even had someone turn up, un-announced at my door then tried to browbeat me into using his services. I had to threaten him with calling the police to make him leave. DO NOT TRUST THESE PEOPLE WITH YOUR INFORMATION. I AM PRETTY SURE THEY GATHER INFORMATION & SELL IT.
Reviewed Nov. 30, 2024
Stay away from Angie’s List Professionals. Had an Angie’s list professional at my house on Friday, Sept 20, 2024 to assemble some furniture whom turned out to be a Professional Thief. Janie G Angie’s list employer stole $13,000 worth of jewelry, watches and Versace sunglasses. When he left my wife and I were missing $9K Rolex watches, 3500$ Diamond Earrings and $400 sunglasses. Angie’s list and Wayfair know his name (Janie G) and probably the Address.
I submitted all the proof of owner ship and receipts (took me couple weeks to gather everything) along with police report, then Angie’s List tells me that my home insurance should be my primary source of compensation and then they’ll decide if they want to compensate me the rest. Angie’s List still hasn’t returned my stuff nor compensated me for it. Just know if their “professional” steals something or damages something in your house you’ll have to use your home insurance to make a claim.
Reviewed Nov. 28, 2024
I haven’t had the best experience with Angi. I feel like I got swindled out of 750 bucks. A gentleman by the name of Arthur ** who works for the New York office called me out of the blue which I don’t know how he got my phone number. He offered me a promotion for 1,000 credits for 750 dollars and I didn’t want the service and finally I agreed to it. He told me that I can try out the service and if I wasn’t happy I can cancel and get a full refund. All of this happened 24 hours ago. When I called he directed me to call **. Melanie from customer service told me I could not get my money back. This place is a scam. I wouldn’t recommend anyone use Angi for leads.
Reviewed Nov. 25, 2024
Made an appointment with Angi’s for blinds cleaning 11/23, 9am; Angi’s rescheduled for 11/25, 9am, without explanation. It is now 11:18 am, the designated person didn’t show! After spending time trying to fill out form on the computer to submit this situation and speaking with an agent, before I got cut off, my only solution is write a review! There’s really no review, they didn’t show! Thankfully my funds were refunded after the first no show! Moved on from Angi’s after wasting my time!
Reviewed Nov. 23, 2024
I would not use again. The "pro" didn't arrive on time. After numerous texts, he wanted to come 6 hrs. later. I rescheduled for the next day and he was 1.5 hours late. He had no attention to detail, leaving assembly stickers on the item. The app marks your job as complete once the arrival time passes whether they have actually completed the job or not. The pro reviews are only a star system with no details.
Reviewed Nov. 22, 2024
Purchased furniture assembly from Wayfair to have assembly completed. Fairly pricey and they contractor through Angi. Wayfair stated they would complete the assembly and that there were no time limits. Two Angi pros showed up to do the work and stated they only had two hours to work on the furniture. Left after two hours and did not complete the job. Wanted to charge me an additional fee to complete the service. Appears to be a scam leaving you with a project to do after you already paid money for the service.
Reviewed Nov. 22, 2024
Angi the MOST UNRELIABLE and INCOMPETENT CUSTOMER SERVICE! I cancelled my Assembly Service through Walmart and paid $73.00. I have been calling Angi for a REFUND but I’m being given a RUNAROUND for the last 5 days. Angi sent me an email to CONFIRM CANCELLATION. I’m still BEGGING for my Refund to this day! I’m a senior of 75 yrs old & ANgi does not care. Angi just CARE for MONEY they get but doesn’t fix PROBLEMS!
Reviewed Nov. 20, 2024
One of the worst companies I have ever dealt with. I had an installation project set up through their Handy technologies company and they could not provide the service. I got absolutely no help from their customer service. I have had bad experience with Angi in the past and only tried to use them because they company I set the installation up with uses them for their installations.
Reviewed Nov. 15, 2024
We had a very frustrating experience with Angie’s. We contacted their support team two hours before our scheduled appointment time because we hadn’t heard from the pro assigned to our job. We had already moved all of our furniture out of the living room in preparation for the sectional setup. When we reached out, the representative assured us that someone would still be arriving at the arranged time of 7:30 PM and there was nothing to worry about.
However, just 12 minutes before the appointment, we received an email stating that the pro couldn’t make it and that our new appointment would be in 5 days to complete the setup. This lack of communication and last-minute cancellation was extremely inconvenient, especially after we had already gone through the trouble of preparing the space. We expected much better service and professionalism.
Reviewed Nov. 15, 2024
Pro charged me double and I got scammed and customer service could not refund me any of it back not the original payment or the extra even though I had receipts. Was told they could not do the job if I didn't give them the extra 80 because it was a two man job when it never said that and I paid for a one person.
Reviewed Nov. 9, 2024
I had no idea that once I filled in my info that I would get deluged with calls, texts, and emails from different vendors who wanted to help me. It because junk and I would say that there were between 30-40 people trying to contact me within 24 hours. That's toooooo much. I was just hoping that ANGI would just offer a list of quality vendors and some reviews. I didn't want everyone trying to contact me from as far as 50 miles away. I won't use ANGI again. I gave them 2 stars because maybe somebody else wants that kind of service. For me it turned me off completely.
Reviewed Nov. 8, 2024
As a solar company, we inquired about their model to see how we could offer services through them. It's a complete pay-to-win model and companies can literally buy all of the homeowner requests in an area, and pay to be listed first when consumers search for services. After I met with them, they WILL NOT STOP calling me asking for our business.
Reviewed Nov. 3, 2024
The furniture assemblers NO SHOWED. No call no email. Zilch. I stayed home all day ensuring the area was clean and not cluttered. 30 minutes after the "window" I contacted the Angie customer service and was told they arrived at 545 and left at 630. A complete lie. It's a townhouse with ONE front door. I was told that I needed to call the guys. What a scam. Now I'm told that I need to fill out and submit paperwork to get a refund. I have a 400 lb table sitting in boxes. I'm also calling Wayfair to tell them to come and get their table!
Reviewed Oct. 30, 2024
Do not use this service. We paid for a service via another company. They never showed up to do the work, collected their fees, then spent hours with multiple reps demanding my refund. They’re a joke!!
Reviewed Oct. 26, 2024
Angi severely damaged my granite countertop by scratching during a normal cleaning job and then refused to refund me for the re-honing job that was required. We were out of the home at the time, and by the time we came back and noticed, it was beyond the 72 hours that Angi's small-print policies allow for damage claims, so they outright rejected to pay anything. So I'm out over $1000. I'm angry and out of money. Never use Angi for anything!! You've been warned.
Reviewed Oct. 26, 2024
I ordered a entertainment center from Wayfair and opted to have Angie put it together as we were moving into a new home and I had so many other things to do. The unit consisted of 3 pieces and a team (2) arrived promptly and began work. They finished 2 of the pieces and told me they had to leave as they had another appointment but would come back and finish. They texted me that they were on their way, but never arrived. I texted them, got no answer, and even called finding I was blocked? I tried again the next day and got nothing. I started looking at what it would take to finish the assembly myself and found that the shelves in the large center cabinet were not level.
After investigating further I discovered that the center vertical panel was installed upside down so the shelf holes did not line up. To correct it I would have to remove the backboard which was nailed which would undoubtedly destroy it. I called Wayfair and spoke with their supplier who sent me a new backboard so I could correct the problem. As I disassembled the piece I further discovered that the assembly team had realized their mistake as they had also bypassed using the preinstalled holes, which also didn't align properly, for the door hinges and had drilled their own. In other words, they knew that to correct their mistake they would have to destroy the backboard but rather than admit to it, they decided to just run. I've tried going through Angie for a refund but have gotten nowhere as they have been completely unhelpful. I would not recommend them to anyone.
Reviewed Oct. 24, 2024
This company is a scam and using my business to generate leads and sell them to other contractors. They won’t remove my company being affiliated with them. This company needs to be shut down completely
Reviewed Oct. 24, 2024
Angie's List, stop calling me and leave me alone. Worst service ever, I would never want to be a part of them. At this rate I will have every known number blocked within a year. I would never recommend a company as bad as this.
Reviewed Oct. 24, 2024
I recently had the unfortunate experience to deal with the salesperson by the name Kip. If it wasn’t for the way that the phone call was handled we would’ve proceeded to sign the contract. Kip, whoever this man is, is rude, doesn’t listen, arrogant and talks to potential clients as if Angie's list is God's gift to advertising. I am totally disgusted by this representation and hope that they give him another position than the one he has because in the 25 years of owning a business, I have never had a person I was seek his services act like that. My clients and friends will know this man’s name for sure.
Reviewed Oct. 23, 2024
I was using their service to have my parents' lawn cut. The service was for cutting the lawn, weeding, edging and 3 bushes trimmed. The first guy came out and cut the grass and then proceeded to tell me to just hire him and he would so the rest for over $500.00. He asked for the money in cash. I called and told a customer representative at Angie and they booked another contractor. This one was so good and kind, however after having Angie for about a month I noticed money coming out more frequently without any services.
When I called to let them know the customer service person, who I don't believe understood English, stated I would be reimbursed. The money never was returned. When I saw the money coming back out again I called again and the 2nd customer service person, again someone who couldn't speak English, told me that she would put the money back. I asked for a manager and her response was, "you don't need speak my manager, my manager tell you same thing." I was furious, I have never been reimbursed my money and I can't get a hold of a manager. This company is a scam!
Reviewed Oct. 11, 2024
They sell your personal information. You will get calls, day and night forever from contractors. I called them and all they can do is place a "Do not call" message on your number. That's too late - they still call. Contractors: quit this "service". It costs you and pisses off potential customers.
Dv
Reviewed Oct. 8, 2024
Super slow loading speeds online and on the app, glitches repeatedly, app won't let you cancel plans most of the time, or remove your credit card info. Scheduled jobs may show up, or may not, depending on the app's mood. If you have to use customer service, the chat option is sooo slow, and agents will try to convince you not to cancel or request refunds for no show and may or may not actually do as you ask. Better than the 2 hour wait for phone help, but not much.
Reviewed Oct. 7, 2024
I needed a carport put up and put together- I found Maplewood Construction in Nashville Tennessee- Mr Bernard ** came gave me an estimate that was to my satisfaction- his crew came an assembled my carport to my satisfaction- I would highly recommend them and will be calling them again for other projects that I would like done.
Reviewed Sept. 30, 2024
I contracted an Angi contractor (Blue Springs Well and Pump) in Callahan FL to fix my pump. They fixed the pump, charged 550.00 which I paid with Check. The contractor suggested I call him direct next time, which I assumed was an indication that my price was inflated because I had Angi involved. He explained there was a year warranty with work. I requested a receipt with warranty information, he said he would email it to me if I texted my email. I have texted the gentleman three times and he still has not provided a receipt or warranty. I called Angi and they ended up transferring me to someone else and I was disconnected before I even got to talk to anyone else. I would think someone. Could help me resolve this.
Reviewed Sept. 30, 2024
We have such a horrible experience with Angi. We requested a plumber from Angi through Home Advisors (Acquired by Angi). An Angi Pro, Nael ** came to our house, damaged our water mainline valve, did not know how to solder joints nor could fix the plumbing system. After causing severe damage to our plumbing system, Nael admitted that he was not a plumber but an electrician. Angi did not cooperate nor help us. We were without water for 4 (Four) days, had to hire another plumbing repair company. We suffered over $6,000.00 in damages. Angi has been playing games, has not paid for the damages.
Reviewed Sept. 24, 2024
My last four previous jobs, where I used Angi contractors for specific jobs were terrible. They send out handymen, not experienced contractors for the job. I had to call another contractor to correct and finalize a job for a garage door lift they didn't finish. They cancelled an assembly job on me the same day they were scheduled and I requested a refund thru the Angi system on 19 August 2024 and as of Sep 24, I have not received my assembly refund. The only reply is that they're working on it. The ACH refund is supposed to take 2-3 weeks. I filed a BBB complaint and they have not responded to the BBB inquiry. I hate that Businesses like Lowe's and Home Depot are using Angi for their work instead of using their own screened contractors.
Reviewed Sept. 24, 2024
I was in need of tree service removal and was contacted by Angi who provided me with Chop Chop Tree Service. I was contacted within minutes by Isaac and a visit and quote was provided within two days. Work was completed as scheduled on time and in a professional manner.
Reviewed Sept. 19, 2024
Hired Angi to assemble two filing cabinets/bookshelves for a little under $300 through Wayfair where we bought the furniture and Angi's technician never put them together, asked me if I would help him put them together. I've been fighting Angi for 3 plus months for my refund, given them all the proof they need and they will not, give us our refund.
Reviewed Sept. 18, 2024
WAYFAIR ANGIs. I paid for assembly totaling 246.97. The assembly workers did not show up three times. Three days of my life and moving furniture out of the way wasted. I PAID WAYFAIR ANGI FOR ASSEMBLY AND THE SERVICE WAS A NO SHOW. My time lost and stress dealing with your UNRELIABLE delivery service.
Reviewed Sept. 18, 2024
So disappointed in this service. Booked a service, contractor called me and started asking about how much Angi was charging me for the job, I think that's not supposed to happen. When I booked the job, I was quoted one price and was told I wouldn't pay until I was completely satisfied, and the job was done. I did sign up for their paid membership to get a discount and for that they asked me to authorize that payment of 20 or so dollars. I clarified with him that I would not be charged the job amount until done. He confirmed that over the phone with me. My account was charged without my consent anyway. Morning of the job, I get an email stating that my job was cancelled. Also get an email stating that my card would be refunded. Don't commit to any job with them....the contractor was sketchy to say the least.
Reviewed Sept. 17, 2024
I am extremely disappointed in the recommendation for a bathroom remodeler in my area. Mastercraft Carpentry, West Branch, Iowa was on you top 3 list and the work provided was substandard on every level! From working without permits, not up to code on electrical, shoddy finishing work, incorrect floor venting, improper sink and cabinet placement and totally improper behavior on numerous occasions. They obviously were not vetted as they have very little experience and had to be let go. I will be hiring another contractor to fix it all and finish the job correctly adding yet more cost to me. I will never use your service again and if I ever see them on your list again we will be talking again.
Reviewed Sept. 17, 2024
Assigned Angi by a retailer that uses this contractor for installment of their products. Unfortunately, Angi never showed up to complete the work and contacting this establishment has not been possible. Called 1-877-600-4563 which advised me to check my email, checked email, which advised me to call customer service back. Would like a refund ID#**.

Reviewed Sept. 17, 2024
I submitted a project last week, and initially things were working properly. My project was referred to businesses, they contacted me through the secure message system, and I received an alert in my personal email. For a couple of days over the weekend, I could not get into the Angi website, but I continued to receive alerts that I had messages. Sunday, a business my project was referred to contacted me directly in my personal email. How did he get my email address? That is supposed to be private, and I did not give it to him. This is a huge security issue for me, and I am not happy about it. After going to the trouble of emailing on a Sunday, once I asked him how he got my email address, I haven’t heard anything back from him. That is a concern.
Reviewed Sept. 16, 2024
I called Angi for a Pro Organizer. Her name is Sabrina **. Sabrina and I met up early. Sabrina works extremely slow riding the clock well. She charged me $270 to organize my pantry closet while she stood on top of the things that was in the closet. I asked Sabrina not to stand on my things. She doesn’t know how to fold towels to make them look neat in your closet. I had to show her how to roll the towels as you see in the picture. I did that. She folded the towels that have the tag hanging out. This is how the closet looked before she went in after I ended the job because I did not see good results. This is $270 of organizing a tiny pantry. I am so disappointed Angi sent her to me and they will not give me some of my money back. She is not good. Do not use her.
Reviewed Sept. 9, 2024
I did a work order request on Angie’s List for a specific address and zip code. They created another work order for my home address (1000 miles away from the address I specified). Idiots. Then the 3 companies they sent me were from unknown area codes, with bizarre names and I was unable to find any info on Google at all about the companies… very scammy and shady if you asked me. Why don’t you refer local companies? It doesn’t make sense to send companies (real or fake) from other states or hundreds of miles away from the location we need handiwork.
Reviewed Sept. 9, 2024
I had a terrible experience with Angie's Ads and their representative, Krysta **. Despite my clear request via email to cancel my policy, it was ignored, and I continued to be charged for three months after my contract had expired, costing me $1,500. When I requested a refund, I was initially told I would receive a refund for two months ($1,076). However, they later reduced this amount to just one month ($538) and offered a credit toward their service instead. To make matters worse, after they refunded the $538, they attempted to charge me an additional $200 before I even received the credit! This entire ordeal was incredibly frustrating and unprofessional. I would not recommend Angie's Ads to anyone looking for a reliable service.
Reviewed Sept. 9, 2024
Scam. They have charge my card without providing the service. They do not care whether or not the contractors come or not. When you try to cancel, they do not cancel. There’s a man who is scheduled to come to my house and clean today when I canceled yesterday morning. The man said that he does not do cleaning and doesn’t know why he is scheduled. I’ve made several complaints and never received my money back for any of them.
Reviewed Sept. 6, 2024
I would give zero stars if I could! I tried to give my sister the gift of a house cleaning. I set it up and it was canceled four times!! Worst gift ever. And Angi never contacted me. They just failed to show up. Never use Angie!!

Reviewed Sept. 3, 2024
Don't sign up on Angi unless you want a barrage of junk emails. They sell your email address and info and you start to receiving hundreds of junk mail garbage. Also I received Two companies to contact and neither one returned my calls. What a joke.
Reviewed Sept. 3, 2024
(I got jipped out of money and movers were inappropriate). A older woman that I had known since childhood had REFERRED me to Crescent Movers. The manager, Brian reached out and gave me a quote. Then I made an appointment. The team came on a Thursday, the day of the move and told me that I had to rent boxes for my clothes that I had already packaged in bags ($15) a box. This was not discussed ahead of time. I think the team leader was a guy (I think his name was Luis). I asked them to be careful with a particular antique table item and they ignored me. They used the table to support some boxes after I asked them not to. They were so much in a hurry that they did not want to take any of my clothes and smaller items because they said it was too much.
He recommended that I do it myself with friends and family. So the clothes got left. Then when I got to my new apartment (house) I was rushed to pay and one of the other movers KEPT ASKING FOR MY TELEPHONE NUMBER. Afterwards, I sent an email to Brian (the manager) about the problems, he apologized and said that he would fix it. I told him to come back on Saturday and we scheduled an appointment. He called me at 12pm, back after 15 phone calls and said that he couldn't find anybody. By then, I had been waiting for the movers for almost an hour to come. My lease was up on Saturday. Then I asked him to come on Sunday and he said "no".
Then I told him I was going to write a bad review/contact the news and then he responded by saying "yes". I said he should meet me on Sunday at 12pm. Sunday came around and thank God that I worked something out where I could finish with friends and family before 12. Because 12pm was too late. It took 3 cars and 2 trips to get all of my stuff from the apartment. Some saintly neighbors came to help me. I then asked the manager/Brian for a reimbursement. He said he would try to get $50, then I said $100. Then he said maybe $75. He NEVER called back, I know never to use movers again.
Reviewed Aug. 29, 2024
Do not purchase any service through Angi or a partner like WalMart. Like my service, the pro might cancel on you after they are due to arrive. Then your job gets pushed several days out like mine. When support is needed, they make it difficult to get chat or phone support and instead try to force you to support through their mobile app or website. I actually prefer this option most of the time; however, I needed a human because the date they gave for rescheduling was not acceptable. Even with the human, I could not get an acceptable date for assembly of my patio furniture. The agent said there are not enough pros in my area of Nashville, TN. Please save your money, time, and save yourself the frustration and do it yourself or hire someone else. I had my patio furniture delivered 4 days ago and could have assembled it myself by now and wouldn't have spent 2 hour trying to get an acceptable reschedule.
Reviewed Aug. 23, 2024
Horrible. On hold for 45 minutes - no response - Angi cancelled my appointment and blamed on the retailer. Transferred to 3 people - ridiculous - I took off the day so they could come. Horrible. Do not recommend. Do not deserve one star.
Reviewed Aug. 22, 2024
I received a call from Luis from customer service who tried to sign my business up because I told him his monthly price for me to join was not something I can do right now. He hung up on me. This speaks volumes about how this company operates, that was extremely disrespectful and I would never deal with this company in the future nor recommend them.
Reviewed Aug. 20, 2024
The work was done very well. The workers were professional. It was a very pleasant experience. I was pleased with the work. I will have them come back for my next project. Thank you Angi. I was very impressed with the time the job took.
Reviewed Aug. 19, 2024
Lowe’s uses this site to schedule their garage door installation; twice now on the day of installation we get a text stating there has been a last minute issue with our Pro and we need to be reschedule. I’ve taken 2 days off of work now. I called to talk to an Angi customers service rep and was waiting about 15 minutes and then my call was answered it. I was immediately hung up on without being addressed at all. I’m calling back again. I do not recommend this site!! If you are at a place that uses them to install anything I suggest finding a company that does not use Angi! Update!! Was hung up on again!!
Reviewed Aug. 17, 2024
I haven't even engaged services yet. I have always hated the amount of spam I get after dealing with Angi, so I specifically avoid the site. I searched for electrician services on Google and was sent to a separate site that did not reference Angi and promised "immediate quotes". Obviously, I did not expect to receive an exact quote so much as a range so I could start to budget and not waste my time contacting services until I knew I had the funds available. After putting in my information, I received no quotes and was instead directed to Angi and told I would receive an email with the pros I had been matched with.
My phone has now been ringing for 15 minutes straight from several different providers. I don't want to deal with Angi. I don't want Angi popping up in my results. Angi is a cancerous plague on the face of the trades internet. Literally anything that comes in, I will delete and ignore and just continue my search by calling individual providers myself. This is nightmarishly infuriating.
Reviewed Aug. 15, 2024
They recommended a total crook! Came to my new home to clean my vents (Air Duct King) and the price went from $359 to $1800 to $2800 (it would have been $3000 if I didn’t pay cash.) I was in the middle of a move and the guy knew it! Reached out to Angi and let them know how I was ripped off and they did NOTHING!!! Never use their contractors!!! I’ve had friends say the same thing! They are horrible, don’t care about who they recommend!
Reviewed Aug. 13, 2024
Can't say enough bad things. Not enough time or words. It’s infinite & unrelenting torment as a professional on the site. I’ve fought tooth & nail to get the payments they owed me …run. ANGI is so bad it tops everything for unfair business practices & illegal abusive behaviors.
Reviewed Aug. 12, 2024
This is a very unreliable company. I have been waiting for almost a month for someone to come out and install my ceiling fan. Seems to me they cannot find no one. They have been booking me over and over again. I went to Lowe's to have it install and this is who they put me with! Very unacceptable! Do not use these people!
Reviewed Aug. 8, 2024
I went on Angi about 8 months ago to see contractors for a particular job I need done. The job was left and finished a couple of weeks after contacting Angi. Now, 8 months later, I am receiving telephone calls from contractors for the same job I had completed 8 months ago. I will never use Angi again. Oh and by the way, I contracted with someone I found from a different site.
Reviewed Aug. 7, 2024
I was surprised to learn that they don't stand behind their customers and only give lip service when you have an issue with one of the vendors they list. I will never use them again, nor will I use the vendor they sent to my home for services.
Reviewed Aug. 6, 2024
My first experience was good. This last experience was the awful. I needed a TV tech person to fix my TV, as I am 86 and not super technical. At the same time I needed them to look at a couple of printers. I pre-paid $163.08. There was no specific category for this, but they booked a "pro." The man who showed up with his wife had no idea what he was doing, was rude and left after 20 minutes. I had paid their 2-hour minimum. I called customer service who rebooked another pro. At the time they were to show up, I got an email that they had failed to book a pro, and I was automatically rebooked for a future date. I called Customer Service and was told I would get a full refund. They are almost totally AI and it just does not work. The whole process took hours of my time. I will be refunded my $163.08 in 3-5 days.

Reviewed Aug. 4, 2024
Are these pros. To start, our order was messed up by Angi, so we rescheduled. The second time, the angi guy demanded 2 hours more, after we had a set price because he brought a helper. Then complained the whole time about the job, I had to go buy tools so he can work, and I have to fix their sloppy work. These photos are expanding foam they left and a upside down dead bolt, pure sloppy. Do I recommend angi? No. Aug 3 2024.
Reviewed Aug. 2, 2024
I recommend "Woodboys" flooring in Ladson, SC as top notch and knowledgable in their field. I had a wood floor tore up and reinstalled for my wife. She's very happy and I cannot express the detail to professionalism that they all had for us. They deserve a chance above the big box stores or anybody else. First rate in my opinion.
Reviewed Aug. 1, 2024
First contractor never showed up. Second contractor advised me that he only receives 20% of the amount paid. I paid over $600 for a yard mow and cleanup on about 3/4 of an acre of land. Nowhere on the site does it say that the contractor gets such a tiny portion of the money.
Reviewed July 30, 2024
Somehow Angi got my home phone number and my life is a nightmare. Contractors calling all hours of the day non-stop, Angi calling also. I cannot get Angi to stop or delete my number. I am on the do not call registry and never went on to Angi's site. I am no interest in home improvements, they scammed my number from somewhere and will not delete it from their system. What a nightmare. Beware.
Reviewed July 30, 2024
This is how it started, Your Angi booking is confirmed for 10:00 AM on July 10! Download the Angi app to manage your booking, add photos, and connect with your pro at Jacqueline, your pro, Franco P., is running 30 minutes late for your cleaning. Person never showed and No work is Done yet. Then they said. He will be here tomorrow morning 7am.
Your Angi booking is confirmed for 8:00 AM on July 14! Download the Angi app to manage your booking, add photos, and connect with your pro at. "Hi, Jacqueline! Reminder: You have a Faucets, Fixtures and Pipes - Repair or Replace booking with Angi on Sunday, July 14, 2024 8:00AM. Call or text your pro, Yunior V., at ** or from the Angi app: Yunior Ask for Pictures of Work-No Water not put in Right Edges are Up where Water can get in sides Franco." Angi Tech didn't Complete Job, Left to get Parts, Never Can back. "Hi, Jacqueline! Reminder: You have a Faucets, Fixtures and Pipes - Repair or Replace booking with Angi on Tuesday, July 16, 2024 4:00PM. Call or text your pro, Yunior V., at ** or from the Angi app:"
I'm Refusing to Deal with the Company Angi Again Work is incomplete Rescheduling of Appointment I'm Done Damage to My Countertop And he never Returned. No More. Now I'm coming out the pocket because I thought Angie's was honest. They honestly took my money, which cost me more to fix the damage they've left. water was leaking because it wasn't sealed and they left without the job being completed. First set of pictures is the incomplete work and damages. I had to call a professional license company to fix my kitchen sink $1000.00. Never again will I ever trust Angie's again.
Jackie
Reviewed July 26, 2024
I used this service to mount a tv. The tv was mounted slightly crooked, about 20” higher than requested, and the mount is not screwed all the way into the wall on one side causing a gap between the wall and the mount (see photo). They scheduled a 2nd tech to come out and adjust the mount but have canceled twice, 30 minutes before the scheduled appointment. I had to take off work on both occasions which at this point has cost me more than the service charge itself. No resolution except to schedule a fourth appointment. I asked for a refund, but they refused to refund the service charge for a service they have not completed. This service is extremely frustrating and wish I had not used them. Total waste of time and money.
Reviewed July 26, 2024
This Electrician was paid to put in 5 new electrical lines and connect them to circuit breakers. But instead, he connected the new lines into existing lines. This caused an overload on one of the lines, burning it out.
Reviewed July 25, 2024
On June 18th my water heater messed up. Didn't have water so I contacted Angi. One couldn't come out and John from A clean water company called me and said he could put a water heater in that day. I said ok. I had to pay 925.00 upfront so I did and he never showed up. I kept contacting him and he kept telling me he was getting the water heater. By 6:30 he still wasn't at my house. I told him to forget it and give me my money back. I called Angi and they won't do anything about it. I begged John to give me my money back. My husband was dying from mrsa. He didn't care. My husband died on July 11th and I really needed my money. All he has done was lie to me all along. This guy John and his company are thieves and Angi isn't any better.
Reviewed July 25, 2024
I went to Angie's List thinking that they at least do due diligence to weed out the predators out there--boy was I wrong! Hired a cleaning company thru Angie's to do a deep clean before guests arrived and not only did nothing get done, my $200 deposit is now gone. Turns out the cleaning company changes their name and platform they operate out of frequently which I found myself with a tiny bit of digging. Shame on Angie's for not doing the same to protect their clients!
Reviewed July 24, 2024
The roofing or general contractors Angi sent us were either not interested in the small jobs we advertised, or wanted a ton of money for them to make it worth their while, or they were unlicensed, although its site promises all have the necessary licenses. California doesn't license handymen, which is what they sent. To get a "better price" we signed up for $29.99 per year, which is another waste of money. And I didn't get a copy of what I signed. Then, because we cancelled on Friday, the day we agreed to him and then found out he wasn't licensed, and he was coming the following Monday - Angi is closed on the weekend - they want to charge us anyway because we "didn't cancel in time," although he let them know, and we aren't getting any services for our money. Like the other companies, they basically refer anyone who pays them, not just the qualified. I wouldn't use their referrals anymore.
Reviewed July 23, 2024
This was a waste of time and results in robo-calls. I listed what I wanted for a bathroom remodel, I got calls from places like Rebath that were wanting to do little parts and don't deal with permits.
Reviewed July 21, 2024
I complained to Angi about Mr Handyman scamming my credit card and not finishing the job. They took an additional 1500.00 from my credit card above the written contract price and would not return the money. They also use inferior materials and never finish the work. They also left a mess. Angi representatives would not even take my complaint and disconnected the call. They are just as bad as Mr. Handyman.
Reviewed July 18, 2024
I needed to expand my driveway (6.5 x 31). I had a few contractors to choose from. We decided to go with Faith Construction Group (FCG). They were great! They got all the necessary permits and inspections. The project came out perfect! I would call them again should I require more concrete work.
Reviewed July 17, 2024
Very, Very disappointed with this online service... They developed an inlet to my device (phone) to enable advertisers (Spam) to flow in. Now I am fighting that problem!! I was looking to be helped with a list of providers in my area for ME to CONTACT. After they get your contact info, you will be sent much of what you really do not want. My Experience Lousy
Reviewed July 17, 2024
This company is selling your information to 15 different companies that don't even have the needed lic to do the job. Stay away. I have used them one time. After all 22 companies called and some said they paid for my info. More than half didn't even have the correct lic to do my job They're in it for themselves.
Reviewed July 17, 2024
I had looked up a few possible contractors to do work at my house a few years ago. I was just looking around & was hassled by so many vendors I was horrified. It was awful. I vowed never to use Angie's List again. Wow.
Reviewed July 16, 2024
Had to pay full price for a no show. So called "pro" falsely said he was there at my home, I was home and even went outside to find him. He texted me that he was there, but he never knocked or rang the doorbell. I even went outside to look for him. Not a soul around. He cancelled 8 minutes later falsely saying I wasn't there. Angi make you pay full price for this. I got Scammed. I think people use Angi to scam people, and Angi is OK with this. Book your own local Pro!
Reviewed July 16, 2024
Angi is a scam. They allow reviews from people that have never done business with your company and then contact you to get them removed by becoming a paying member. Then they charge you an outrageous cost for leads that they also give to several (5 or more) similar type businesses. So for example if your service business charges an average of $150 to a customer for a job, and you get one out of the 5 leads you paid for to go with your firm at a cost of $40+ per lead YOU ACTUALLY LOSE MONEY and they made $200 for handing out the leads. They make more than the service business that is actually doing the work just for distributing the leads.
They make you feel like you are going to get a lot of jobs from them. MOST IMPORTANTLY!!! Not only do they charge you for legitimate leads where someone is looking specifically for your service, they show consumers on their site looking for some other service a list of "potential projects:" they "might be interested in" sometime in the future and if the consumer adds your service to the MAYBE IN THE FUTURE list Angi sends you a lead and charges you for it then when you contact the customer they are disgusted because they have been bombarded with contacts from their maybe list!
So those leads are no good and they charged you for them. It's a scam, can you imagine? They accept negative - non verified reviews to get you sign up and pretty extort you to pay them for membership and they then hide them. Consumers are being ripped as well because only the businesses that pay to play get the jobs and IF THEY HAVE BAD REVIEWS ANGI HIDES THEM.
Reviewed July 14, 2024
Angi set me up with the worst moving company ever! Advanced garbage out of Bensenville Il. Angi said they were good! They were not and what they didn't break they stole! Angi says it's not their fault even though they recommended them. Do your homework and most certainly do not trust Angi!!!!
Reviewed July 7, 2024
I had a credit and decided to get my dad a ceiling fan for Father's Day and have it installed. It is managed by Angie's list. I would give them negative stars. Not exaggerating. It was rescheduled at least 12 times. Sometimes twice in a day. Called service, talked with managers. NOTHING. One offered a refund of the install. Then said, "they can't refund because it was a gift card purchase." What does that have to do with anything?
Reviewed July 2, 2024
We have never used this service personally but we were doxed. We received hundreds of calls from various contractors and vendors. 18 actually showed up with work orders despite never speaking to us directly. Angi’s would not take down the listings or tell us who targeted us despite law enforcement and our lawyers getting involved. We will never use this service and will take every legal action necessary if this pattern continues.
Reviewed July 1, 2024
If I could, I'd give them zero stars! First, you don't get to know the pro's real name, company name or phone number. Second, I don't believe every single pro is a licensed pro. The pro I had did a very poor job repairing my fence. The screws that were used were too long and stuck out on my side and could have cut myself and my dogs open if we got too close. He refused to cut them, dropped his box of screws and didn't pick them up. Complained to Angi and had to fight with them to be compensated by half. The pro submitted a receipt that belonged to another customer that we got charged for. It took 3 months to settle. I will not ever use them again!
Reviewed June 30, 2024
Horrible experience. “Professional” was 3 5 hours late, damaged my home, hung the TV crooked and then just left. Angi offers no real assistance. Terrible, terrible company with absolutely no service.
Reviewed June 29, 2024
I have used Angie's list a few times in the past, so I reached out again when I was in need of a plumber for my washing machine drain. ANTHONY from MULTI SERVICE PIPING answered the call. He was polite, professional and honest and very fair. He guarantees his work and does it with a smile. Highly recommend his company.
Reviewed June 29, 2024
This is the 5th cancelation I've had in last two weeks for a simple junk removal. The last appointment was scheduled thru an Angi service representative and convinced me to join for a discount on the scheduled job. However, it was the same issue as the 4 previous rescheduled services. I don't know what the problem is but I suggest looking for another service. They charge $25 for cancelations 24 hours out, but they have wasted my time 5 different times with less notice than they feel the need to charge for! Where's the reimbursement for the time they've made me waste with all the rescheduling?
Reviewed June 26, 2024
I agreed to contact 4 contractors through Angi and they publicly listed my information. For the last 24 hours I have received over 50 calls and 15 texts, often from contractors that had nothing to do with my project. Because I didn't create an account, I had to call to get my information taken down. And even then they said it would be at least another day. Scammers selling my information. Homeowners beware.
Reviewed June 26, 2024
I ordered items assembled thru Wayfair and they set me up with Angi. It has been a disaster, they handymen either didn't show up or said they showed up and never did. The customer service is horrible and the website is impossible to navigate. I ended up assembling all of the items but 1 myself. They did have one handyman who showed up was professional and did a great job that is why they are getting 1 star. Run as fast as you can from this service!!! They are the worst!!!
Reviewed June 23, 2024
I contacted Angi, formerly Angi's List. Oh. My. Gawd. Never again. They canceled THREE TIMES on me -- AFTER the three-hour window of time to expect them had expired. The minimum amount of $$ they charge just to show up is $434. (That's the discounted price after you buy an annual membership!) That doesn't include anything other than they show up. Lastly, they don't tell you what company you can expect. You have no idea who is coming! I will be cross-posting this on Angi's site. Horrible mistake on my part to contact them.
Reviewed June 21, 2024
I contacted them several times to correct invalid and incorrect information in regards to my company. I did not share any information for them to have an ad for me. Two, one star reviews from persons I have never met. Incorrect address and phone number. Horrible tactics. Horrible business.
Reviewed June 21, 2024
Do not waste your time on Angi or Handy. They used to have reliable professionals but they have changed. They cannot guarantee their service. I had been canceled and rescheduled twice for an Angi booked through Wayfair on some furniture to install. Now I'm forced to wait 3-5 weeks for a return check. Then I went to Handy (their sister company) and they did the same thing to me. They canceled and rescheduled me. So all in all that's 3 cancellations and 3 reschedulings for pros who accepted the job and never arrived. I'm now going to just go through someone local around where I live for assistance. This is ridiculous. Don't waste your time or money.
Reviewed June 20, 2024
Very poor service from Angi. Two different occasions and the contractor never showed. Angi didn’t contact me on day of service. Wasted a whole day waiting for contractor. No easy way to contact Angi. Will use local service from this day.
Reviewed June 20, 2024
Ask for roof repair contractors. I had two roof contractors come to my home and was told by both contractors that my shingles were bad. They both said it was a warranty issue and they could put in a claim with the shingle company. My home is nine years old. First contractors said he had handled several warranty claims and he had the experience to handle the claim. He stopped responding to my texts and phone calls after two weeks. He claimed he was from Dunrite construction Company.
The second contractor (Zeal Roofing) said he would be glad to take over and handle the warranty claim. He texted me after I sent several texts to him and said he turned my claim into the Utah Rep for Malarkey shingle company and was waiting for a reply. That was on May 2 2024. He texted on June 3 2024 apologizing for not reaching out to me and saying he is working for a different company (4PNT) now and could still handle the claim if it’s okay with me. I said that was fine. I have not received any information from him, so I texted on Monday June 17 2024 and I’m have not had any response. I don’t understand why contractors would come to my home and lead me to believe that would and could handle the warranty claim and then stop all correspondence with me.
K

Reviewed June 19, 2024
This system is a complete waste of money if you are a contractor/consultant. Beware!! I tried Angi as a consumer looking for concrete contractors and I was flooded with phone calls. None of the callers were concrete, they were all general contractors. Then I signed up as a designer/consultant and my bill went up to $5000 and never got a solid lead!! Sometimes, I was billed over $200 per lead. They were all dead ends. Do not use!!
Reviewed June 19, 2024
We had used Angi in the past but will not use the service again. I understand there are paid and unpaid levels of service but I believe you should offer good service to everyone with additional benefits at the paid levels. The contractor we used from their list messed up work already finished on a different project that will cost us $19k to repair. We will have to take legal action to remedy the situation. Angi does not stand behind their service.
Reviewed June 17, 2024
Angi is the biggest scam there is. They are scamming people, they are scamming contractors & customers. I am a contractor & I have been with the company as an independent contractor advertising with the company. I have been with them almost 20 years. It was a great success until it got bought by some scammer that bought Angie's List & Home Advisor & turn it into a scam platform. I pay almost $2000.00 a month for getting work leads & instead I am getting a recycled leads & fake leads that ends nowhere, they are wasting my time & energy & they are stealing my money.
The last few years they have been renewing my contract with them without my consent. This year I stopped that. I have a problem with them & my bank for allowing it. They have a class action lawsuit against them since 2017 & they are paying someone somewhere to have this dragging till now. I am hiring my own attorney to go after them for all the money they have been taking from me. Please do not use their platform or their website, they are just a scam. When you need a contractor find another way other than these online websites including Home Advisor & Thumbtack & all of these thieves with websites for generating connection between them & a contractor. "Maybe use" Better business Bureau (BBB), they are a nonprofit organization & they have no business scamming anybody for that matter.
Reviewed June 16, 2024
Atlanta Royal Roofing replaced my roof on February 9, 2022. On May 9, 2024 I had a flood in my house. The company will not return my calls and will not come do all of the repairs for the damages that it caused. There is no way to reach them even via their phone number because they don’t answer. I went so far as to drive to their address listed in Gwinnett County on their website and no business there. I do have a warranty that is as worthless as the piece of paper it is written on. I am disgusted and frustrated! This is just a very short version of details. Buyer beware!!!
Reviewed June 12, 2024
I think this story needs to be heard. This was a lesson learned the hard way. Now back to the incident. I used Angi app to search for a drywall contractor to renovation a couple of room. They received a call from 4 Brothers Drywall. His name was Mario. He was responding to handyman inquiry I made on Angi website. We talked about what I needed done and possible price. He agreed to come and view the job. They were to start on the small room first and then work towards the large room.
When the work started, my office was in the larger room and near the front door, so they had to come by me getting in and out. They finished installing on the small room then took a lunch. Later call me back about a family's emergency. We agreed for them to come back on that Saturday and finish the work. I paid them for the work complete. We agreed on a price for the larger room. The room where my office was located.
Now, I was behind the plastic the separating each room and blind to everything that was happening on the other side. They started to work like normal. I was working in the smaller room since I worked from home and pretty busy. About a hour went by, but then I did hear any noise in the next room. I went through the plastic barrier and there was no one in sight. They had took off with half the supplies and a cashier check for $1150.00. I was devastated. They had violated my trust and stole half the supplies.
To make a long story short, All I got from Angi's complaint department was, They will leave my review on their company profile. I couldn't believe my ears. They are harboring people who take advantage of the customers they supposed to protect. I did file a police report for record, but I will never trust another consumer help website ever again! I made the mistake in writing a early review before the incident happen and Angi posted it along with the final review. They guys are cunning to make it seem like I was making a false complaint.
Reviewed June 8, 2024
STAY AWAY! Honestly, if I could give 0 stars I would. They are awful. Back in 2010 I joined Angies List, now Angi, as a contractor advertising for clients. It was pricey but I had some very good results. I noticed it went way down hill and service was awful so I left since I had plenty of word of mouth work. Fast forward, they change hands, I figured maybe they'd be like they were when I first started. It turned out to be the opposite and literally a scam. The first sales rep was all about getting all he could monthly from me. They promise a certain amount of contacts per month which fell way short. My account manager did nothing to resolve that, and most if not all the other leads appeared fake or non responsive.
It used to be you'd go into a directory and potential clients reach out to you. I received some very good clients back then. Now, it's totally different. In 6 months I've yet to have a worthwhile lead. Most if not all do not respond. I've had many say I had the wrong number or contact, that doesn't even make sense since they're info was sent to me through the app. It appears they find leads anywhere online and send them to you rather than someone seeing your reviews and looking you up. It's an outright scam, $400 per month for nothing, and I don't even think the leads sent are legit. They have the audacity of charging 35% of the unused amount as a cancellation fee.
So in summary, they didn't send the minimum amount of leads per month. The ones they sent were non responsive or claimed I had the wrong person. It's a cash cow for them and they do not deliver what they promise. Then you have a hefty bill to get out of the contract they didn't honor. I'd expect some kind of reimbursement if they were a legit company that stands by their service and waiving the cancellation fee. They're just high pressure sales people that probably come and go taking hard earned money. The best I can do now is go on every review site and post my experience to help other tradesmen avoid losing money. STAY FAR AWAY!
Reviewed June 5, 2024
We had a landscape berm made by Guevara Landart out of Newaygo. They were prompt and professional from the start. Their cost was very fair. The job was completed beyond our expectations. We would highly recommend them.
Reviewed June 5, 2024
Been with Angi as a contractor for almost 8 years! Recently they started using a company called Fair Claims which is to settle disputes BETWEEN clients and contractors. Just know if you are a contractor they will side with customer and you will be ordered to pay customer. Did not even ask for my side of story and ordered me to pay half of what customer paid!! TERRIBLE EXPERIENCES. BUYER BEWARE.
Reviewed June 4, 2024
Angie Rips off Contractors sending leads of a different trade without refunding them as well as Referring Unlicensed Contractors. Customer service will not call the customer directly to Verify...total Scam.
Reviewed June 4, 2024
Angi is a disappointment. I never heard from any of the "pros" to which they submitted my requests for two projects. One of the companies, I believe, is even out of business. I also have difficulty cleaning up my account profile of projects. This is not a source I will be using in the future.
Reviewed June 4, 2024
The Team at JAX Crown & More LLC provide exceptional customer service. They are prompt professional and do high quality work. You will find their rates reasonable. Highly Recommended! They are located in Jacksonville, Florida.
Reviewed June 3, 2024
They came to do put together a swing set that online it says takes 6-8 hours to put together. They allotted a few hours and then left when the time was up. I have spent over an hour waiting on hold and contacting the online customer support with no support or assistance. I paid $800 and received nothing.
Reviewed June 3, 2024
William Orr Concrete. Outstanding contractor! Removed and replaced our existing driveway in 2 days! Very professional. Owner was there at the pour! Next day saw utter the joints, stripped the firms and cleaned up. I would highly recommend them in the Raleigh area!
Reviewed June 2, 2024
This review is coming from an electrical contractor who has used Angi/Angie's/HomeAdvisor to generate leads to expand our customer base. We have added some great customers, but they are the a very small minority. The vast majority will not return phone calls, emails or texts. Or they are bombarded with calls after they do a search and rightly frustrated. Another large segment are looking for something that your business doesn't offer.
In all these situations, the contractor is paying for Angi to send them the customer information regardless of how they turn out. Our range is $25-$150 per lead. We keep track of the leads we receive and about 5% of the leads convert to billable jobs. Asking for refunds from Angi is a hassle, there is an intentionally unpublished and cumbersome process to contest leads. In conclusion, I would describe as near a scam as you can get from the contractor perspective. A much better solution would be to build relationships with your neighbors and ask them or use a simple Google search and contact the service provider directly.
Reviewed May 31, 2024
Angi is a scam formerly known as Angie’s List and sued by both contractors and customers. Look it up. Stay away, especially if you are a service provider trying to make a living. They will I you ce you for your money with bogus leads.
Reviewed May 27, 2024
I was looking for a landscaper and requested a quote from another company who I didn’t know was affiliated with Angi List. Once a rep identified themselves as Angi I said, I am not interested in going through Angi and to take my information off their call list. The rep kept trying to talk me into using their service. I kept repeating myself over and over “No” until he gave me no choice but to hang up on him. Then they turned around and gave my contact information to several contracts without my permission and now it’s been days of countless calls between Angi reps and contractors. What a nightmare!
Reviewed May 26, 2024
I bought a TV stand from Wayfair. Booked someone from Angi to assemble it. That person never showed up, nor did they respond to my texts. My money has never been refunded either. I will not recommend Angi to anyone nor will I ever book them for anything.
Reviewed May 23, 2024
I had Juan Resendiz Contractor LLC and staff come out and repair and replace my pool tile. They were courteous and well versed in taking care of it. The price was very reasonable and I'm pleased with their work done in a timely manner. I would definitely recommend and use them again!
Reviewed May 22, 2024
I contacted Angi for fixing the built in Microwave. The representative told me that the project will cost me $299.15. I asked to confirm that my microwave will be fixed with this amount and I don't have to pay or spend any more than $299.15. She assured me that the microwave will be fixed and with this patyment. The technician came to my house and told me after checking the microwave that I have to buy Diode led. The Angi rep lied to me that the microwave will be fixed with the payment of $299.15. I ordered Diode led and paid additional $28. After receiving the part I called technician to fix the microwave. He came but could not fixed it and told me that he does not know how to fix it and took off. I called Angi's and asked for the refund. I was told that refund has been issued and it will take 3-5 days. 15 days have passed and I have not seen the refund...15. 15.
Reviewed May 20, 2024
Wanted to search for a pest control company on Angi.com. First off, the website does not allow for just a search. You must fill in a request for pros quote form. See attached photo. After filling in the form part way, I decided to login and was able to search. Unfortunately, 2 of the leads did not service my area, one company was from New York and the last company was the one I am currently using. Specifically wrote I did not want any pros to call me in the additional information section. Got a call from a pro a few minutes later. And just now I got another call, this time from the service I am currently using. This was embarrassing for me and I had to apologize to the vendor.
Went on the Angi.com chat line to ask if there was any way to just search and not get call backs. I was told to just block the number of the pro. Don't like the new Angi website. Unlike the old Angies List website, you can't see the dates the pro was hired, the price paid, and would they would be rehired. I am never going to use and do not recommend Angi.com.
Reviewed May 19, 2024
Terrible company.... They were sent to our home by plumber request, not mine!!! I wish I'd known we had mold, I would have called ServePro. Matt their rep was kind however, he lied to me. Many issues here.... First and most importantly - there is still mold in our bathroom and they didn't seal the studs, no vacuum of dust at all, no plastic on doorways to prevent mold particles from escape into the house. Their guy who removed the black drywall told me not to mention the mold to my insurance, which I did anyway. I still had to call ServePro and now must deal with ins on this issue secondary to DEC. DEC left A HUGE MESS with dust and black flakes in it all in the bathroom.
Our daughter developed a face rash one day after they left, our Maine Coon cat also developed skin issues, an asthma flare-up, and we all began coughing shortly after they left, including my 2 young children. 4 days later after sealing the bathroom doors and wall ourselves and we're getting better. Secondly, their drying machine overheated our bathroom that night, which they had to come get next day due to EXCESSIVE heat. Our toilet bowl was still hot to the touch by that afternoon and into the night.
Temperatures in that room were worse than a sauna, inducing immediate sweat when I opened the door and thus ruining $1,200+ of shampoo / conditioner products around my lovely bathtub display stand. These were purchased in January, February and March all 2024 (I have the purchase emails); they weren't even used as I was still going thru the remainders of the slightly older, much larger bottles that were over half full. The new bottles were FULL and reached 93.5 degrees INSIDE THE BOTTLES causing separation of product; these are Pureology and Fekkai purchased from them directly and must remain room temperatures.
The next day I called Matt, sent pictures and video of temp readings and he said they would reimburse me, the office would be calling and they did come to replace the machines, but didn't finish the cleaning!!!! Great. I thought on my products! I'll surrender these, repurchase, and be done with that part. That's not what happened and my other concerns were simply abandoned and not addressed.
A VERY RUDE woman from the office called the next day and said that if I cared so much for the products I shouldn't have left them in the bathroom, that the bottles were not in fact full (which they are as she could have seen in the video clip of the temp reading and the liquidity of the product separation) and they wouldn't reimburse me. She also said that when WE shower it reaches well over 100 degrees in the bathroom and we ruined the products; straight up lie on her part. WE don't use the shower and WE have two huge fans - keeping the room approx highest at 74-76 in mid AL summer - DEGREES with a hairdryer in use after bath.
She didn't even ask about the lack of remediation, the lack of sealing the room off, and US COUGHING OR OUR FURRY FRIEND!!!! I am unhappy on so many levels and will be filling with all the places and BBB for resolution and reimbursement for my products as well as informing our insurance DEC didn't remediate the mold as expected. They SHOULD have handled this differently especially with so many complaints from me verbally and the texts to back it up. Shame on DEC.
Reviewed May 19, 2024
Hector **l is a scam artist. He will make you buy everything for the project. He then saw that I drove a Wrangler and changed the cost of the project. He doesn't show up when stated and stalks you for payment. I fired him halfway through the project. The guy is a creep. Stay away from him. He did a crappy job on what he completed and I had to hire someone else to fix his garbage work.
Reviewed May 19, 2024
I called and booked a job for mowing General landscaping yard, cleanup, bush, trimming and trimming the weeds in the flowerbeds. I was given a price, we agreed. They told me the timeframe would take approximately three hours. I assume that they were going to send out a crew so I was shocked it would take three hours cause it would literally take about three ** approximately an hour and a half to two hours to complete. Anyway they sent out one girl, she had one weedeater. She didn’t have any tools, she didn’t have any trimming stuff for the bushes.
She didn’t even have a weed blower, she weeded the entire yard mowing and I told her about the flowerbeds and the bushes and she said that wasn’t on the work order and then I had to call customer service being routed to Foreigner around the world except an ** of course. I told him to cancel the job and I was assured by the one of the representatives from one of the countries that I spoke to, he said that I wasn’t gonna be charged out three times.
I ended up having to cancel my card and get a new card, I spent five hours dealing with this crap today and they tried to charge my card three times. I had fraudulent charges on there. The credit card company knew not to accept the charges. So she weeded the entire yard, she didn’t even have a mower and then she left all the grass clippings. All the weed clippings all over the driveway, the walkways and the sidewalk, but totally embarrassment. Trust me when I say go with a reputable company. It’s gonna cost a little bit more, but I promise you do not want to deal with what I dealt with today.
Reviewed May 16, 2024
I have used Angie’s List for the independent contractor position and have had so many issues with them. There are fees for when we can’t make it to a job and need to cancel. And I have had this happen recently and was trying to contact them for days leading to it and ended up getting charged $50 for this. I have also had extra hours that took me to complete jobs and have never been compensated for these hours.
Reviewed May 16, 2024
Horrible experience. Will never use Angi again. I called for the installation of two smart thermostats. On multiple occasions we confirmed that two were part of the quote. The installer arrived after I took a day off of work to tell me only one was written on the quote and he left. Angi now wants me to take another day off of work and almost double our negotiated rate. I found a handy man who quoted the entire job for less than the original Angi quote.
Reviewed May 15, 2024
In house here in abq came over, looked at my washer, took my money and never received a quote. Want my money back. What can I do to get my money back. Was told I'd get a phone call. Never did all day. Never use again.
Reviewed May 14, 2024
Contractor not showing up. Cancel at last minute, want do project under the table. Still waiting after one month for one of them to finish a two day job. After being paid. Another grass cutter come up w new excuses every day. Grass. Now foot deep. Angi bad customer service will not correct your problems. Find your own worker. Stay away.
Reviewed May 13, 2024
I have hired three contractors through Angi, an electrician, deck builder, and landscape. All are local businesses, all responded within 24 hours, and all were very professional. All work was completed in a timely manner (weather an issue) and all were excellent at discussing any unforeseen issues that came up and helped us work them out.
Reviewed May 13, 2024
Received prompt contact from a good electrician who was able to successfully resolve our problem. Electrician was great to work with; he was able to diagnose and troubleshoot a difficult to reproduce problem with intermittent, extraneous alarms; he was good at communicating his ideas and thoughts; and I would definitely hire him again.
Reviewed May 13, 2024
Did a fantastic job building my cedar gazebo from start to finish. The build was perfect. His workmanship was very professional and his price was more than fair. He showed up on time and worked straight through with only a small time out for lunch. I would highly recommend him for any job in his field of work.
Reviewed May 11, 2024
Made an appointment over a week ago for them to clean my elderly mother's house. She has a housekeeper but she is on vacation Three weeks. I told them it has to be done on Saturday for my mother. Had her medical team coming on Monday to review her living situation And if it's up not up to par they will put her in a nursing home which we are trying to avoid. We scheduled it well. Today is Saturday. No one showed at their scheduled time. I called, they tried to call the person they had hired. The person's phone went to someone else and the person said it was the wrong number. No one can get in touch with her. So they canceled my booking and told me. We could reschedule for 48 hours. That will not work since I have someone coming this Monday. And that is why we hired them. Do not hire this service.
Worst company ever. I had someone else already booked and canceled them. Because Angie said they could do it for a better price. And my mom can't afford to pay. If anyone anymore, then what they were charging. When asked to speak to a manager was told it takes 48 hours to get someone to call me back when they said they couldn't get anybody out today, I said well then. We can't do it because today is the day I need somebody. They told me, "We could get somebody out there Tuesday." What good does that do me when I asked for Saturday? Pacifically, because we are scheduled for someone to come to my mom's on Monday. Also, just a warning they do not let you review their company on their app. They are fake reviews.
Reviewed May 10, 2024
Removal Pros are just that. Very professional, punctual, and the nicest guys around. They will take care of you with the utmost of professionalism. They are the best out there, and I've used several companies. And I always want to use them and help the local company instead of a conglomerate who only want to churn the customer. William does the best job.
Reviewed May 9, 2024
Don't use Angi as a pro. I am still in the process of trying to cancel my account, but they only allow cancelation through a single "account manager", who can only be booked a week out and doesn't respond. If your one account manager isn't available, tough luck.
Reviewed May 8, 2024
I used to trust Angi's list for finding contractors for years, so decided to use their "In House" service for a small job. The FIRST contractor I booked cancelled 3 times and I requested another contractor. They rescheduled with another contractor, who called 2 days before, no problem. The morning of the job, I get a text from the Contractor that he was "outside for 20 minutes, waited, and left". He never rang the doorbell or knocked on the door. I was home the entire time, and attempted to contact the contractor. He never answered the phone or replied to texts... PER Angi "policy" it was "Cancelled by me within 2 hours" so I am LIABLE FOR THE ENTIRE PRE-BOOKING AMOUNT of $500. This is a SCAM.
I am on their text messaging "Customer Service" helpline right now, unfortunately, all of Angi's Customer Service support has been outsourced off-shore... THIS SITE IS A SCAM. I literally just had a "Contractor" scam me for $514. Bad idea. That charge has already been reported as fraud and any further attempts by Angi to charge me with this (Booking #**) will result in being taken to court.
Reviewed May 7, 2024
EXTREMELY UNHAPPY.. I went online to find a septic repair. It DID NOT say it was connect to Angi's List in any way. My phone has blown up with hundreds of call interrupting my critical work day calls. I called and told them to STOP. Off shore rep said, "Ok, I removed it." IT CONTINUED to happen. I called again and they said they removed it. I said that's what they said this am! Still getting calls. They have completely blown up my phone when I should be talking to clients in crisis.
Reviewed May 7, 2024
Angi handyman never showed up for 3 separate appointments. I had Wayfair pick up my order and I'll never use either company again. Customer service was deplorable!! I wasted 3 different days waiting for the service and I wasn't giving them any more of my time!!
Reviewed May 7, 2024
Angi referred me to AVI Fast Solutions. They promptly responded, gave me a quote that was $400 less than another quote and was able to get the job done in 1 day compared to the up to 7 days I was told by the other company! I have a rental property and my tenants preferred to stay at home while getting work done so Alfredo with AVI Fast Solutions was able to fulfill their request. Alfredo with AVI Fast Solutions is professional, knowledgeable, experienced, and most importantly, he followed through and completed the job when he said he would. Thank you for connecting me with AVI Fast Solutions, Angi!!!

Reviewed May 7, 2024
My first and only experience with Angie’s List was through Wayfair ordering some lights for under my cabinet. First Technician never showed up. Technician wasn’t able to install. After weeks of fighting for my refund of $79.99. They finally issued me a check that bounced! When spending another three hours trying to communicate my losses, their only response was, "We changed banking systems and please allow 4 to 6 weeks for your money to be re-issued." Not to mention that their customer service is outsource to India and I had to wait countless times at three different departments just to have dialogue with someone… Never again!!
Reviewed May 7, 2024
Had a 6 piece sectional couch install made today, booked through Wayfair. First they did not install the brackets for the couch and all pieces are loose, next they charged me separately for the service as everything was booked and paid for through Wayfair. Company is a total scam, and I have to dispute the charge now.
Reviewed May 7, 2024
I would definitely recommend him to friends and family. In fact I already have. He's going to start doing my sister's house in a few weeks. He was very nice. Did a very fast job and even cleaned up after himself. You can't go wrong hiring this guy. Best experience I've ever had with a contractor.
Reviewed May 7, 2024
Angie List is the most simple, and easy way to find what you're looking for! Also they have the most easy way to leave a reviews, I'm gonna keep using Angie List to look for more concrete, I did my driveway and Angie Contractor did amazing job. I loved the work they did for me.
Reviewed May 6, 2024
Could not get to where you write a review for a company. Even though I didn't go thru Angie's List to hire this contractor, I did read Angie's reviews for the company. I had to call for help getting this done. Writing a review should not be this difficult. It's ridiculous. Make your website user friendly. Also, when I'm looking for services, I just want to see a list of available companies. I do not want my name and number sent to these companies.
Reviewed May 5, 2024
I called many different shops, found Johnny a good price, when he came he did inspection and determined what was needed, provided great service and very professional. My wife and I were very happy with the service provided for the price quoted. Overall very happy with the work provided. Turned out better than we hoped.
Reviewed May 3, 2024
I was very pleased with the services that I received from this company. They showed up on time and finished when they said they would be done and they were very polite and manner able. I wanted a few changes and it was no problem with what I suggested for them to do. I'm so pleased
Reviewed May 3, 2024
Service was wonderful and you couldn’t beat the pricey. The contractor cleaned up after themselves and we’re very considerate of the time installation. The owner of the company came personally to view the job site and ensure customer service. I am so happy that I was referred to this company. I was not disappointed!!
Reviewed May 2, 2024
I couldn't ask for a better job. They gave me what I asked of them. Within two days my floors was done and I can't begin to tell you how I love my floors. I have some more jobs I believe they will do a excellent job
Reviewed May 2, 2024
I hired CFI Construction LLC to install 2 bathroom faucets. Scheduled installation 4/4/24 between 8 and 10 am with Craig. He did not show up. Called him later, agreed to come in the afternoon. I had to cancel my afternoon commitment. After installation he ran water but didn’t fill sink with water to check for leaks with high water pressure. Told me if there was a leak to let him know, covered by 1 year warranty.
On 4/10/24 water leaked after I filled the sinks with water. It was not a small leak, water leaking into the cabinet to the floor. Told Craig about the leak, agreed to fix the problem. Scheduled appointment for 4/18/24 9 am. On 4/16/24 asked him to confirm the appointment and he confirmed. I took a morning off 4/18/24. Craig was no show again. He sent me a message at 6:40 pm stating he wanted to come the next day. The drain and tailpieces were installed at 60 degrees leaving a very wide gap. The drain tailpieces were barely in the drain pipes. None of the joints were sealed. A simple faucet installation turned into a disaster. Now he claims the leak was reported in 6 days later, does not fall under the 1 year warranty. According to his 6 days is longer than a year. I would not recommend CFI for any plumbing work. The job was shady. The worst part is refusing to acknowledge mistake and correct it.
Reviewed May 1, 2024
Complete trash! Can't remove reviews. This criminal company only want your info, that is all. They won't help you. I left a review and then a contractor threatened me and now Angi won't remove my review. The customer service is impossible to deal with.
Reviewed May 1, 2024
Was a pleasure working with a very knowledgeable builder, project was completed ahead of time and a close attention to detail!!! Very competitive price also. Working with a builder like this my wife and I were very happy because we've heard horror stories dealing with builders!!! Would definitely recommend this builder to everyone!!
Reviewed April 30, 2024
I scheduled an appointment very easy and of course they asked for credit card fine I have to pay sometime. The first Appointment was for a Tuesday at 9:00AM I took the day off and at 8:30AM I receive a text and they will reschedule for the following Sunday at 4:00PM and once again I receive an email that they need to cancel, followed by a text they will reschedule again for the next Tuesday at 9:00AM. Tried using the app to cancel. That was not successful. Called their number. Reached 2 different agent that could not help me, was put on hold, selected the option for a call back but no one did. Today I receive another text due to an emergency they need to cancel. Nothing but horrible service and a run around. Do not use this service if you value your mental health or have a problem you need fixed.
Reviewed April 29, 2024
This was an overall great experience hiring triple C cleaning services. They met my every needs and more, and I highly recommend their services to others and the professionalism and the dedication to their work and the pride that they take as a company I was very satisfied and I’m now a biweekly customer of triple C cleaning services. Thank you guys.
Reviewed April 29, 2024
I was scheduled for a repair and I waited 2 days for the repairman to show up, which he never did!!! I contacted Angi and they informed me my appointment was canceled!! WHAT!! I never canceled it. I come to find out the "PROFESIONAL" did and no one bothered to let me know. I was sitting in my home waiting for him. This is bad business. I even talked to the man a day before but he told Angi he didn't know how to reach me!!!
Reviewed April 28, 2024
On April 5, 2024 I placed an order with Walmart and paid Walmart $69.00 charged to credit card for Angi Installation. Angi sent 4 emails stating "Angi Payment Failed." Tried to collect DOUBLE PAYMENT. This is attempted fraud. Angi had no right to my credit card info; I paid Walmart in full for Angi to install product.
Reviewed April 27, 2024
Very professional, on time, great communication and very reasonable. I would hire again in a heartbeat. Mikey stuck to his original agreement on price. He went over and above to help me cut up and pile brush. Not part of the estimate. Very likable person. Great personality. Hard working. Thank You Mikey!!!!
Reviewed April 27, 2024
We used Renewal by Andersen Wyoming to replace some windows in our house. They were very professional and did a great job. We will definitely recommend them to all our friends. The windows look great!
Reviewed April 26, 2024
I hired contractors through Angi. The contractors came out and did their job well. Angi charged me for the service, but then did not pay the contractors. I had to pay the contractors out of my pocket so they wouldn't place a lien on my property. Angi refused to return my money. It seems to me that Angi committed fraud. I'll be looking into filing a criminal complaint against them.
Reviewed April 26, 2024
Angie's contractor never arrived as scheduled. He texted me and said he had an emergency and would not be able to come for another few days. He stated that he would tell the company that he did the work on 4/24/2024, but wouldn't actually do until 4/27/2024. I told him, "No thank you. I do not want to be party to a lie."
Reviewed April 25, 2024
The process of creating a review was simple and easy to follow. I was happy to create the review for this company. They did a good job and the fee was reasonable. The owner was helpful and knowledgeable. I will refer friends and family to this company. I was happy with the job they did for me.
Reviewed April 25, 2024
Power washed whole house including porch, painted house and trim. Replaced roof and secured chimney, reattached gutters and improved flashing. Cleaned up every day before leaving. Talked to neighbors before working to describe the work being performed and what they should expect. All workers were polite and respectful. Had me inspect the work before they left each time. Gave me a number to text or call if anything came up later.
Reviewed April 25, 2024
I have used Angie’s List for several projects and have always been pleased with the results. The employees have been pleasant and professional. I have suggested Angie’s list to many colleagues and family members and friends.
Reviewed April 25, 2024
Be careful of them. We bought an item from Lowe's, paid them for installation of a thermostat. The guy comes 2 weeks later replaced it in less than 30 minutes, were charged 1 1/2hrs worth work. We leave for work. Come home. Our inside temp is 98. The system is blowing out hot air. We have been since April 12 with no air or heat, no refund and complete run around not to mention a broken ac/heat pump that worked great prior to him coming. Be careful. We did not know Lowe's uses Angi.
Reviewed April 25, 2024
I was in need of a Grading service to level an area to put in an above ground pool. NGT Grading responded to my request through Angi. The owner, Raymond, contacted me and we set up a time for him to come out. It was one of the best services that I have been provided; he listened to what I wanted done, he evaluated the area to be graded, envisioned it in his head, and as he was going along Grading, he would stop and ask me if what he was doing was what I had envisioned myself. He is knowledgeable, professional, efficient, and such an easy person to talk to as well. In addition, he gave me suggestions and advice, and did a better job than I could ever have expected out of a Grading job. I had some drainage issues that I was worried about for my pool, and he handled it! Having 27 years experience, I don’t know if there’s anything he has not come across. Not only that, he guarantees his work, and doesn’t leave the job until, not only is he satisfied, but you are satisfied! Best experience ever! I will definitely hire him for more work in the future!
Reviewed April 24, 2024
The customer service of Angi proved to be very efficient, handled with care, and very affordable! I am thoroughly impressed with their services! I will continue to utilize their services in the near future! I highly recommend Dewayne as a mover. He was very patient and professional even in a rowdy setting.
Reviewed April 24, 2024
Angi has canceled two appointments a half hour before the pro was scheduled to come. I am at a loss as to how I can have the service provided that I paid for through Wayfair.com where I made the purchase. They are very unreliable. Now I have to schedule another appointment and I don't know if that will be canceled by them.
Reviewed April 24, 2024
I recently purchased a bed from Walmart and opted for Angi's service to have it assembled. However, my experience with Angi's service has been nothing short of a nightmare. Despite waiting for three weeks, the bed frame remains unassembled. I've called Angi's a staggering 56 times, but each time they assure me that someone will come to assemble it, yet no one shows up. This cycle of unfulfilled promises has left me deeply frustrated and disappointed. I've never encountered such a consistently unreliable company in all my years. The lack of accountability and failure to deliver on their commitments is unacceptable. I strongly advise against using Angi's service for bed assembly. Save yourself the headache and look elsewhere for a more reliable option.
Reviewed April 24, 2024
I was looking for a pro to replace porch posts and thru Angie's List I was contacted by Ron ** (Hurricane Ron, LLC). Ron had not only the knowledge and experience but also a great attitude. He was great to be associated with and wouldn't hesitate to use him again. He was thorough and precise in the job he did for me and the job reflects an outstanding finish to a job well done.
Reviewed April 23, 2024
Constat phone calls harassing me even after I've told them I'm not interested. Was called by Nathan. 940 area code. TRold him to stop calling then immediately after he had another salesman named Connor call me just to aggravate me. Do not call them for info or it will never stop.
Reviewed April 22, 2024
Everything went perfectly, arrived on time, removed the old carpet efficiently and cleanly, installed the new carpet quickly and removed the excess carpet efficiently, the installers were courteous and respectful and helped me move the heavy furniture, the sales person came on time for the appointment and was knowledgeable and provided the best pricing of anyone else whom had visited me, my questions that needed to be answered from the home office were answered promptly and efficiently.
Reviewed April 22, 2024
Choosing Aqua Concierge Restoration for water damage restoration was the best decision I could have made. Their team demonstrated a high level of professionalism and expertise throughout the entire process. They were diligent in their work, ensuring that every detail was addressed to perfection. I'm grateful for their exceptional service and would confidently recommend them to anyone facing similar challenges.
Reviewed April 22, 2024
I was to have a plumber come to replace 2 shutoff valves on my toilet. The plumber to do the job never showed up. 3 times he was scheduled and never showed up. I got an e-mail from Angie and they told me this is on us. The new plumber showed up and completed the job. I got my Bank statement showing Angie removed the funds from my credit card account. I will never do business with this company again.
Reviewed April 21, 2024
Absolutely great service. I had a good time. They were on time and hard working women. I would definitely hire them all the time. They were funny and did really good work. I appreciate Angi so much for letting me give my review. Thank you. These are hard working, fun, efficient women! They also make you feel important and like they care about our opinions and everything. Wonderful business.
Reviewed April 20, 2024
I had a great experience. Steve ** was the handyman that installed the new kitchen faucet and fixed the garbage disposal. Very responsible, respectful and knowledgeable person. I would hire again. I highly recommend his services to anyone. By the way, I needed this service done on Saturday or Sunday. When Steve called, he said he could come on Thursday. I said, "Oh I would like this job done today or tomorrow because I have company coming to visit." He said, "You know what I’m on another job, but I’ll go to help you out." That was very kind of Steve.
Reviewed April 20, 2024
Grand lake dock aka bill ** takes money for a boat dock then closes up. Will not answer phones, emails or texts. Beware of this business!!! Called sheriff to make a report on this theft. Other customers ripped off also.
Reviewed April 20, 2024
I got on Angie's to find a handyman. I needed help fairly soon. Filled out the information on the site. Search provided maybe 4 handymen. I clicked the button for quoted and 2 or 3 can up as not available. I asked for quotes for those that were available. 3 days later still no contact from anyone. I went back online and hit a button asking for service now and within minutes my phone rang with a message from Angie's saying they were connecting me. I spoke to a guy since he was talking to someone in the background I don't remember him giving his name or company. However this person said they were finishing a job and could maybe come out that day..
After speaking further he said he could make it out on Friday (the next day). He took my contact information promising he would text. NEVER heard from him again! How unprofessional and just plain rude! If he wasn't interested he should have just said so instead and wasting and costing me a whole day! I called Angie's number but apparently they don't keep any records of who they referred you to so I could not contact this person. Again all they could provide was a number for like 4 contractors. So I took that and this is what happened. 1 person did not have any way to contact them. Another I left a message and NEVER heard back. The other 2 when calling the number it rang was picked up then immediately disconnected! This is hands down the worst service I have ever used! I finally had to reach out to a regular handyman service on the internet as no one from Angie's could be bothered contacting me.
Reviewed April 19, 2024
Last September I needed two large trees cut and removed. Joey and his son with his workers took down a very old large walnut tree close to my house, over 50 feet high, his son free climbed and safely removed all limbs. No damage to any property. A fabulous job, his workers were polite. Kind and courteous in every way. I wanted to keep many of the branches, so they even cut them up in fire wood size for me, so kind. Joey ** and owner was very fair with the price quote, he underbid three other tree companies, so of course I had Joey, and his team for the best tree trimming experience I could have wanted, This year I need more branches removed. I would only go with Joey of J&C Family Tree Care LLC fully insured ** 937-998-9097. Caroline Tree Removal **. 10 thumbs up and I will be calling this company again this summer,.
Reviewed April 17, 2024
I had the worst experience with Angi and the people or person they sent to my home to assemble some furniture. I'll start by saying that it was a loft bed. I purchased from Wayfair and it had assembly as a option for $132. Reading reviews of the bed most people said it took six hours plus so we thought for that price let’s have Angi build it for us. The young man showed up that spoke zero English, only spoke Russian and seemed confused. I had to go to work for the day when I came home eight hours later, he was still there and said he couldn’t finish. Looking at his work, I saw that he had put together everything backwards and wrong.
I called Angi to complain and they were no help. I called Wayfair to complain and they were no help so this will be the only place I have to vent. Do not ever buy from Wayfair and do not ever, ever, ever use Angi as your assembler of anything. I ended up taking the entire thing apart and putting it back together, but turned out he took, the installer, all of the hardware and there wasn’t enough to finish it. He stripped most of the screws and bolts and the bed was not secure whatsoever and was completely unsafe, I was able to find hardware needed as Wayfair sells products made in Hong Kong and there’s no way to contact customer service. The looks and works as it should now, but I had to spend more money and more time to rebuild everything and make it secure for my daughter. Angi deserves a zero. In case someone from Angi reads this. My Angi work order number is **.
Reviewed April 17, 2024
The gentleman were very prompt. They did a great job, painting my living room, ceiling and walls. They cleaned up everything and put everything back where belong. They gave me a good price compared to the prices of other painters. I would highly recommend them for your painting. They also were very friendly

Reviewed April 17, 2024
Terrible, it's a way to create lots of spam for consumers who will get bombarded with useless calls. Also, if you are a provider or contractors, expect hundreds of fake calls from people pretending to be customers BUT in reality, sales people from Angi trying to get you to upgrade to their more expensive plans that don't get you more work
Reviewed April 17, 2024
Raymond & Daniel are easy to work with and care about the work they do. Customer satisfaction means everything to them & it shows. My driveway went from looking moldy & nasty to looking brand new. The siding was in dire need of a cleaning as well, which wasn’t a problem for these guys. If I were to ever hire someone again it’d be these guys for sure.
Reviewed April 17, 2024
Sound on TV wasn’t working. Tray came up with a solution to use receiver and saved me from buying a new TV. I would use them again. Tray was on time. Tray was professional. Tray was friendly and worked efficiently. Tray fixed the sound problem which cause the TV not to work properly.
Reviewed April 17, 2024
BE AWARE! If you want to use Angi Ads to advertise your business, THINK AGAIN. What a waste of money! As a small business, we paid $4,000 on a contract with them for one year and have not received even one customer from them—0 customers. We canceled our contract and had to pay 35% out of what was left as a penalty for cancelation. Even though we still had three paid months left, they stopped advertising and took our money. $4,000 down the drain in a matter of six months.
Reviewed April 16, 2024
Scam, scam, scam. Don't trust them. I received all fake lead, no respond, no answer. This is big trap. They forced me for termination oh 35% of whole year. Don't sign anything. Termination with them forced pay $1890. Scam scam award. Rachel **, Dan ** didn't explain me about cancelation fee as %35 of whole year like $1890 at the first of sign.
Reviewed April 16, 2024
Very sophisticated interface, would recommend to a friend to use this service. Have no complaints nor am I disappointed. Very easy to use and navigate. Pretty straight forward on how to use the website so that’s a plus. Love the colors used for this website.
Reviewed April 16, 2024
I hired a contractor by the name of JAMES ** with REVIVE RENOVATORS on 9/1/2023. I had water damage at my home from a broken pipe in the upstairs shower. I hired Mr ** and he promised to have the work done in 3 to 4 weeks. It took 5 1/2 months, and it was an insurance claim through my homeowners. He was very deceitful and stole extra flooring and an expensive showerhead from me and his employees broke the lock on my front door and did not tell me and left my house wide open for days for anyone to come in my home.
I had to pay to have the lock fixed myself. I sent him a copy of the receipt for it. He was paid in full from the insurance claim but he still wanted more money from me and he would not provide receipts even after being asked numerous times for them and then he had his attorney send me a 7-day demand letter for payment. I then got an attorney for myself with my girlfriend's help who has kept very detailed records of all the payments he received and the dates he was paid and how much he was paid, he lost invoices and asked me to provide him copies of what I had. I and my attorney have asked for receipts numerous times and he has yet to provide them to me or my attorney. Also, his employees left garbage all over my home and did not clean up after themselves. I was very displeased with this contractor's services and would not recommend him to anyone.
Angi Company Information
- Company Name:
- Angi
- Year Founded:
- 1995
- Formerly Named:
- Angie's List
- Address:
- 1030 E. Washington St.
- City:
- Indianapolis
- State/Province:
- IN
- Postal Code:
- 46202
- Country:
- United States
- Website:
- www.angi.com
