Angie's List (Now Angi)

Angi

 3.9/5 (803 reviews)
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Angi
3.9(803)

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Overall Rating3.9 out of 5
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About Angi

Angi helps homeowners find trusted local professionals for all their home improvement needs. Users can see honest reviews from other local homeowners for businesses in their area, then hire the ones they want directly through Angi’s website. The Happiness Guarantee protects homeowners if they aren’t satisfied. More than 150 million people have used Angi, according to the company’s website.

Pros & Cons

Pros

  • Free to use
  • Convenient mobile app
  • Verified customer reviews
  • Financing options

Cons

  • Complaints about calls and emails
  • Customer service by phone weekdays only

Bottom Line

Angi is an online company that matches homeowners with companies for home improvement services. Users can see verified customer reviews and get quotes to compare multiple contractors. A Happiness Guarantee protects customers.

Angie's List (Now Angi) Reviews

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Page 3 Reviews 35 - 235
Verified Reviewer Verified Buyer
Original review: May 9, 2023

My experience was good and I was very pleased with the services that were performed. My roof looks great and the area was cleaned before they left. They was no complications during the whole process from beginning to end as promised to me.

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Verified Reviewer Verified Buyer
Original review: May 8, 2023

I would definitely recommend a a friend for this service. The cleaner was on time and was very fast. The only issue was that she did not speak much but it could be because she’s shy. Regardless the work done was great.

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Verified Reviewer Verified Buyer
Original review: May 6, 2023

Needed to have a big dead oak tree threatening our home to be dealt with quickly and professionally, Angie put me in contact with JDW enterprises and Jeff **, and he got the job done beyond my expectations, both time wise and quality/safety and price wise! Very happy with his services!

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Verified Reviewer Verified Buyer
Original review: May 5, 2023

Angi’s price seemed a little high so I chose to negotiate the price myself. Although we ended up spending a bit more than originally quoted, that was because we added several items to the list after the main repair was completed very quickly. Chris was a great find and I look forward to working with him again.

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Verified Reviewer Verified Buyer
Original review: May 5, 2023

Everything went great very satisfied!’ They were very respectful of the property and made sure that they cleaned up everything after they left the property. They also let me know whether or not they were putting enough mulch in places which was very nice of them to make sure that I was happy with their work!! Very pleased!

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Verified Reviewer Verified Buyer
Original review: May 4, 2023

Very much pleased with how our carpets turned out, I will be using them again and I highly recommend their business!! My carpets look absolutely beautiful and nearly brand new, and the whole house smells fresh and clean! You can't go wrong with 1st Resort Carpet Cleaning!!

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Verified Reviewer Verified Buyer
Original review: May 4, 2023

Great service and very safe and careful. Price is cheaper than all companies. The work is better. Great clean up. Overhang was crazy but nothing damaged at all especially for the price. Would use them again anytime. Would refer to friends and family or anyone needing tree work done.

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Verified Reviewer Verified Buyer
Original review: May 3, 2023

Needed someone for a painting job and this has been the go to application for getting a things done. Very friendly and polite every time. And their service professionals actually get ahold of you quickly!! Unlike other apps. So far, so good.

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Verified Reviewer Verified Buyer
Original review: May 3, 2023

Angi leads contacts me CONSTANTLY with pushy salesman. What annoys me the most is they call you pretending they need work done personally, then switch to a paid service. Every single time I post on Facebook about my business I get harassed for days with calls from you guys. Please stop calling me. I’ve told you countless times I don’t need your services.

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Verified Reviewer Verified Buyer
Original review: May 3, 2023

Angi's list has saved me in many tight spots with personal needs. The vendors are certified and provide Excellent services statewide. The prices of the services from vendor are affordable and most provide same day services. Thanks for your Excellent Services.

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Verified Reviewer Verified Buyer
Original review: May 2, 2023

Angi was easy to use and allowed me to find contractors quickly. Both of them were easy to work with, professional, and I would definitely hire them again. I was able to find exactly what I needed at the prices I could afford.

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Verified Reviewer Verified Buyer
Original review: May 2, 2023

Top notch. Professional. Quality workmanship. Highly recommended for all types of general contracting. We felt they answered all our questions and provided the best solutions to improve our project's outcome. We are very happy with this remodeling upgrade. Plan on using them for all our upcoming projects.

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Verified Reviewer Verified Buyer
Original review: May 2, 2023

The support from Angi's list was easy, fast, and affordable! The rating for the painting team was advertised. The follow-up by the Angi's list team ensured that I was getting timely responses from potential candidates was excellent as well. This was great experience working with the support of Angi's list!!

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Verified Reviewer
Original review: May 2, 2023

As a contractor, we would call the leads within minutes to find out the majority of the leads never answer the phone or return voice messages. The other common response if they don't need your services and act like why are you calling. We tried out $1,500 worth of leads to not get one job. Total Scam. Do not use as a lead source generation tool. Not to mention, their customer service could not care less and never do anything to inquire or even try to make right.

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Verified Reviewer Verified Buyer
Original review: May 2, 2023

Overall, this was a simple process and appreciate the opportunity to pay it forward to a good company who takes pride in their work. The work was done a few weeks ago and A1 let me know they just signed up with Angi. Hope this helps!

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Verified Reviewer
Original review: May 1, 2023

The actual service providers I hired through Angi were very good. My complaint is about everything else. I'm sorry, but language appears to be a big problem with their administration, and it interfered with good communication over and over. I had to call repeatedly to correct mistakes, to stop providers I didn't want to hire from contacting me at all hours, to correct mistakes they made in copying my reviews (they cut sentences and parts of sentences, resulting in changes of meaning!). Angi reps also called me and emailed me repeatedly with requests for the same information. They need to overhaul and streamline their system!

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Verified Reviewer Verified Buyer
Original review: May 1, 2023

Angi is Easy to use, quick at responding, all you want in one place. Will definitely come back if I need anything else done, easy to come on and write review quickly. What. No problems. I will go to no other place.

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Verified Reviewer Verified Buyer
Original review: April 30, 2023

The company I found was amazing. They worked with my timeframe. Very pleased with all services done. Will used these devices again. Angie's List was a great service for me and my family. Have started to use Angie's list for all my work needs done at my home. Love the company.

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Verified Reviewer Verified Buyer
Original review: April 30, 2023

Was very efficient and neat with my bathroom and kitchen tile. My bathroom was very extravagant design and it’s magnificent. My kitchen tile is subway tile and he also laid it out beautifully. I’m very happy with it and highly recommend.

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Verified Reviewer Verified Buyer
Original review: April 29, 2023

We hired L.I.C. General Roofing Solutions, LLC whom neighbors found on Angi. We hired this crew based on seeing other roof replacements they had done and neighborhood feedback. The crew was very polite and well mannered as we needed to enter/leave our home and did their best in clean up of areas. Hardest workers I have seen! They stayed long hours over 2 days due to Mother Nature changing the forecast and finished perfect shingle lines over 3 tiers of roof replacement on my 3000 square ft home and 3 car garage. Woke up to rain the next morning and needless to say no issues ….So happy to have meet Israel and his crew.

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Verified Reviewer Verified Buyer
Original review: April 29, 2023

All Around Cleaners showed up on time and got right to work. Afterwards we did a final walk through and everything was done plus a little more. I would most definitely recommend All Around to my family and friends. Job Well Done All Around.

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Verified Reviewer Verified Buyer
Original review: April 28, 2023

This is the third time I have tried to post a review. I have received emails asking me for another phone number and email address. I have received phone calls and I am just annoyed with this company!! I don't understand why there was a problem and no one could help me on the phone! I want to cancel my membership!

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Verified Reviewer Verified Buyer
Original review: April 27, 2023

Great source for information. Very helpful.. Found many options I was not aware of. Liked that recommendations were all vetted and could be trusted. I would use Angi again for any type of home repairs, painting, installation, etc, etc. especially for appliance work.

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Verified Reviewer Verified Buyer
Original review: April 27, 2023

First use of Angi for company feedback for a HVAC spring checkup. So, being directed to Angi was my first experience with this application. It seems that feedback is an important component since word of mouth is not the current norm. Thanks.

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Verified Reviewer Verified Buyer
Original review: April 27, 2023

I am so happy I tried your service! I had no idea who to call or who to trust. I was recommended by a friend. I filled out the information to find what I needed. The business called me the very next morning and came out that very night. I am very pleased with this whole experience. I will definitely use your service from now on!

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Verified Reviewer Verified Buyer
Original review: April 26, 2023

Very nice and professional. Showed up when he said he would. Cleaned up after doing his work. Let me know everything that he was doing as he was doing the job. I would definitely hire him again if I needed.

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Verified Reviewer Verified Buyer
Original review: April 26, 2023

They were very affordable, did the job professionally and were prompt. They left the place very clean and tidy. Excellent workmanship. The work was within my budget. Fixed my roof, my bathroom was flooded, they dried it out. They also renovated my back room. I will definitely use them again.

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Verified Reviewer Verified Buyer
Original review: April 26, 2023

I had a wonderful experience at the "Pyramid Plumbing". I just have to brag on this wonderful company. I had been to every store trying to find a certain part nobody had. I was told to try them. I got there and they were closed but still helped me, right away I felt like I was visiting some old friends I hadn't seen in a while. I have to say that was the most wholesome fellowship I have ever had in a business in my whole 50 yrs of life. They treated me like I was a family friend. I will never forget that experience not to mention they made sure I had what I needed even tho it took them like 25 min to find what I was looking for. Don't forget they were closed when I got there and still took time out for me. Ty Pyramid, you made me feel right at home. Impressive!!!!

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Verified Reviewer Verified Buyer
Original review: April 25, 2023

I’m happy to review, Draft Cleaning has been doing the cleaning for my mother and grandmother for the past few months and they always rave about their cleaner they have every week. Awesome service!!! Thank you for being there when needed!

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Verified Reviewer Verified Buyer
Original review: April 25, 2023

Great work! Great guys! Saved me a lot of aggravation! And they care about their work not like some contractors I know! Another great thing was their prices really was much more reasonable than the estimates I was getting! Vladimir and his guys were in and out in 2 days. They did a beautiful job. Very pleasant. Kind. Can't say enough about them. Five stars just doesn't do them justice. They should get 10.

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Verified Reviewer Verified Buyer
Original review: April 24, 2023

Chris answered my call and arrived when he said he would! I had told him. I thought the heating element and fan were broken. After defrosting the unit, he pointed out both of those parts were fine and the problem was the drain was frozen. It took longer to defrost the refrigerator than it did to fix the actual problem.

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Verified Reviewer
Original review: April 23, 2023

Angi does not vet their contractors. They send you any ** that says they can do the work. When the product completed ultimately fails Angi will not accept any responsibility for the service that ultimately damaged your product they were supposed to install. Happiness Guarantee is a gimmick so do not believe the sales pitch.

5 people found this review helpful
Verified Reviewer Verified Buyer
Original review: April 22, 2023

Was very professional and really good work and we were very happy and we will hire again. I will recommend to anybody. They paint ceiling walls and trim and I love it. He has good communication and he is very nice and very fast and very good work. Very clean.

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Verified Reviewer Verified Buyer
Original review: April 21, 2023

Freddy and his crew were thorough, knowledgeable and professional. Freddy even alerted us to and showed us where one of our trees was compromised and could come down in a storm. This was our first experience and we will use them again and highly recommend.

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Verified Reviewer Verified Buyer
Original review: April 21, 2023

Quick, professional, on time, clean. Would recommend again. A pre inspection was done. Measurements were taken and a strategy done and presented to me before work began. On the day the work began I was given my choice of grout color and they got it the same day.

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Verified Reviewer Verified Buyer
Original review: April 20, 2023

Did an amazing job no doubt. They took care of some trees and cut my lawn really nicely. Planted some flowers for me and added mulch. Cut some limbs that were dead and trimmed my bushes. I was totally satisfied with the results.

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Verified Reviewer Verified Buyer
Original review: April 20, 2023

Professional, courteous and efficient staff. Inquired about removing a number of big, heavy pieces of furniture along with taking apart a ping pong table. After the scope of work was explained, a quote was provided and the job was scheduled for two days later. A list of the items to be removed was sent to the owner as we were not present at the time of pick up. Great experience.

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Verified Reviewer Verified Buyer
Original review: April 19, 2023

He did an excellent job. We were very impressed. Professional and on time. ⭐️⭐️⭐️⭐️ Thank you for sending him to us. He was expeditious and complied with all of our requests above and beyond. We would definitely ask for him again. He actually asked us if we needed more help. I hope you add him to the head of the line..

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Verified Reviewer
Original review: April 19, 2023

Angi Leads, a Subsidiary of Home Advisors, is a fraud. They have been calling my company for about a year to get us to enroll. We finally agreed to use their services because the sales representative, Kenneth **, assured us that there were at least 20-30 un-answered commercial leads in my area and that we will benefit from these leads almost immediately. Our service area covers the following Texas cities; Forney, Heartland, Terrell, Crandall, Heath, Rockwall, Fate, and Rowlett. However, after 13 days of using Angie’s leads, we have only received 3 leads, none which were commercial leads, all have been residential leads, which is a market we are not currently interested in and something we did not sign up for.

After calling Angi’s support to request a refund, due to their inaccurate and misleading sales strategy, they denied refunding the $300 we paid in order to sign up for their services. Again, the services they say they provide are not accurate, the leads they send are not quality leads, and there are no 20-30 un-answered commercial leads in my area which they repeatedly said there was. The only resolution I seek is a full refund. If Angi’s insist in not refunding our $300. I will seek out other contractors that have been mislead and initiate a class action lawsuit for false advertisement, misleading and un-ethical business practices. Thank you.

3 people found this review helpful
Verified Reviewer
Original review: April 19, 2023

I requested info about plumbing and after I provided my email and phone, I was inundated with calls and emails that has nothing to do with what I needed, or even in the area where I live. I cannot recommend Angi anymore. A waste of my time.

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Verified Reviewer Verified Buyer
Original review: April 18, 2023

4Ever Remodeling is the most professional remodeling company that I've ever worked with. This was evident before hiring them, especially as compared to other companies. Although remodeling a master bath is pricey, I feel they were competitive and worth it. They were available for questions and very detailed with making sure things were moving along. Our bathroom was finished in a timely manner & turned out BEAUTIFUL! I would use them again.

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Verified Reviewer
Original review: April 17, 2023

Each and every time, I leave a bad review on a company. They seem not to post it. But if you leave a good review of a company, it's quickly posted no problem. This tells me, that if you write an honest true review of a bad experience with some Company out there. That I guess to save face, that they won't post it, just to be kind. To whomever decides to use their service for reputation aspect to whatever company You use. By using their service to find any reputable company for services.

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Verified Reviewer Verified Buyer
Original review: April 17, 2023

A 2 ft drywall flood cut was performed throughout the basement. This included a large family room, two bedrooms, a bathroom and a utility room. All the new drywall was taped and textured then painted. The texture match perfectly and so did the paint color. The contractor was extremely professional, and communicated very well! As a side note, I trusted Julian to be home alone on several occasions. He even locked up my house and set the alarm while I was gone.

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Verified Reviewer
Original review: April 17, 2023

We called Angi looking for an electrician to help us with major problems in our home. The gentleman that they sent to us called us the day before he was due to come over. He explained to us that he was totally unqualified to do the job that we hired him for. He showed up the next day anyway. A 140 mile round trip from where he lived. We talked with him for a while and he said that there was no way that he could do the job that we needed. A very honest and humble guy!! We gave him a bunch of cash and he went on his way. He told us that the company hires completely unqualified people and sends them out to jobs that they cannot do. We were so very impressed with his integrity and honesty. I wonder how many of of Angi workers are like him? We'll never ever use that company again!!!

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Verified Reviewer Verified Buyer
Original review: April 15, 2023

Everything was done satisfactorily very good. No complaints. I would greatly tell others about your services and especially about the great job the handy man did. He arrived on time and did a very very great job. Would surely recommend him to others. Again I said no complaints.

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Verified Reviewer Verified Buyer
Original review: April 15, 2023

Antonio was very professional. Was on time to perform the service. He did an excellent job power washing the exterior of the house. He went above the required job. Extremely neat and careful of plants and bushes. We would definitely hire him for other projects.

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Verified Reviewer Verified Buyer
Original review: April 12, 2023

I love the concept of Angi, and keep coming back hoping it'll get better. But it doesn't. I try to leave reviews and it says "Try again in a few minutes". I get responses from people who do have the capability to do what I requested. And the hire now doesn't allow any flexibility. Great concept... just doesn't work the way I think you think it does.

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Verified Reviewer
Original review: April 11, 2023

Search the site for a gutter cleaner. One was sent. He blew the dirt on my property. The second one came out to the same. I had to pay a third person to clean up the mess from Angi.com. Never would recommend this company.

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Verified Reviewer
Original review: April 11, 2023

We had our pool closed by a contractor who did not know how to winterize our pool. We only discovered this months later when we went to open and pumps and pipes were broken. Angi will only refund up two 30 days! How would we know it wasn’t winterized properly within 30 days! Don’t waste your money with Angi!!

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Verified Reviewer Verified Buyer
Original review: April 10, 2023

Carpet cleaning, furniture cleaning and ceramic tile. Great professional job was done by a very efficient technician Travis. Matthew owner of company came by and gave us a bid. Overall service was great and would definitely recommend this company again.

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Verified Reviewer Verified Buyer
Original review: April 10, 2023

I reached out to find a home inspector for my new home to conduct a Home Inspection on my walk thru on Saturday April 8, 2023 and got three referrals from Angi to contact and the out outcome was good and I have secured a Home Inspection with Jonathan ** through J. Harrison Home Inspection and he did an excellent job.

Regards,

Arlene

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Verified Reviewer Verified Buyer
Original review: April 10, 2023

I had the services of an excellent handyman for 15 years and he quit to start his own construction business. I had looked on-line and inquired of many people for names/contacts of a handyman without any luck. Out of desperation I went to Angi. Even though the person I found is 45 minutes from me, at least I found one willing to do work for me. I also trusted his services because he was on Angi (because I've always heard good things about Angi - formerly Angie's List).

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Verified Reviewer
Original review: April 9, 2023

Decided to try Angie after several bad experiences before. Entered my zip code and had four responses I never heard of and couldn’t find on the internet. Finally found one that was 50 miles away. Of course haven’t heard from them, but I certainly am getting a lot of Angie spam in my email. When I’ve used Angie in the past, I’ve had contractors I know to be questionable sent to me as highly rated. Angie is a waste of time and doesn’t have responsible contractors. Back to my internet search.

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: April 9, 2023

I am very satisfied with their moving service, nice service and friendly. On time. I am very happy with whole process. Thank you much for your recommendation. I will use them again if I have chance. I will recommend them to my friend without hesitation. Thank you very much.

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Verified Reviewer Verified Buyer
Original review: April 8, 2023

Did excellent work and was professional and efficient. Did exactly what they said and met their deadline and cleaned up any messes that were incurred when making installation. They were neatly dressed and extremely respectful and used reliable equipment and transportation. They were greatly appreciated and trustworthy.

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Verified Reviewer
Original review: April 7, 2023

I bought a bed off Wayfair. They work with Angi for install. I paid in advance and they sent me a scheduled appointment. The day of the appointment they texted me 3 hrs prior and stated no one picked up the job so it was rescheduled.. I spent over an hour trying to get through to Angi and all I got were foreigners who barely spoke English giving me attitude. Never again will I use Angi.. I wasted a day off work and got treated poorly.. They shouldn’t schedule appointments if they don't have someone to do the work. Don’t Trust them!

5 people found this review helpful
Verified Reviewer Verified Buyer
Original review: April 7, 2023

Looking for someone to install insulation in a very hot attic. My house was very hard to heat with the attic was the way it was. It is very much better after the insulation was installed. I am very happy now & am glad that this company was on Angi.

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Verified Reviewer Verified Buyer
Original review: April 7, 2023

Derrick showed up on time, worked very quickly, and completed the whole job in just four days. Everything went smooth!! I love my floors, it really changed the look of my living room and kitchen. I would recommend him to anyone that wants a superb job done!

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Verified Reviewer Verified Buyer
Original review: April 6, 2023

Great job done by these guys. Very professional. Couldn’t even tell they had been there. Except the 3 storm damaged trees were gone. These trees were huge trees. 100-300 ft tall. One was leaning on my carport. They worked quickly and efficiently. Job was completed exactly as promised. They really helped me out. Will definitely hire them again. Randy's Tree Service. Finleyville Pennsylvania.

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Verified Reviewer Verified Buyer
Original review: April 6, 2023

They came and worked and cleaned up after themselves. They worked through and never stopped. I was amazed at their thoroughness. My rock beds look so good and all my potted plants as well. They did a great job cleaning around my trees and shrubs.

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Verified Reviewer Verified Buyer
Original review: April 5, 2023

Removed old post and replaced with new one. Concreted in the new post. Repaired mailbox arm. Hauled away old product. Work completed on day promised. Contractor was very polite and respectful. I would recommend him and would hire him again if I needed other work done.

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Verified Reviewer Verified Buyer
Original review: April 5, 2023

These guys were very professional, punctual, very knowledgeable on the work they were doing and explained to me in detail what they had to do. Highly recommendable and well pass their name around. Thanks guys and I look forWard to seeing you in the future.

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Verified Reviewer
Original review: April 3, 2023

Courtney was great! Came on time, fast, efficient. He was very educated in his field! He left me feeling great about the whole experience. Can you say raise and praise needed!? He's got my vote! Management please get more like him!

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Verified Reviewer Verified Buyer
Original review: April 3, 2023

Their service was awesome. Excellent Service. I am really happy for this service. Our business model is set up to support this mission. Communication was simple, and all of our queries were promptly answered. I am delighted to say that the warranty provided by the company is second to none, so we are able to make a significant investment in our house without worrying about it. Everything was great. Thanks Angi.

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Verified Reviewer
Original review: April 3, 2023

Don't use Angi.com! I scheduled an AC duct cleaning. The appointment was for 8AM today, Monday. I received a text at 6:30 from the person that was scheduled at 8. She asked if she could come at 9 to clean the dryer event. She had to take her kids to school. WHAT??? I replied, no! This is for air conditioning duct cleaning. Not dryer vent cleaning! Canceled service!!

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Verified Reviewer Verified Buyer
Original review: April 2, 2023

Will go for all my work. Thank you for your help. Turned out exactly how I wanted. I will give you a call in a couple of months. Very professional, was able to work with my schedule and work around my kids being home, he was okay with me not locking up my dogs!

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Verified Reviewer Verified Buyer
Original review: April 2, 2023

I am positively surprised by the entire services offered and provided by Angie’s. They were extremely effective and beautifully easy and convenient. Thank you for everything now I can continue moving forward with my home remodel and I will be back!

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Verified Reviewer
Original review: April 1, 2023

I started buying leads last year. All my reviews are 5 stars. Then one of the customers ran out of money and didn't make the last payment. Instead making arrangements, she called Angie's, told them she had to repaint. They believed her and canceled my ads. Then they tried to charge me for the rest of the year. For the last 3 months, hardly any leads have been coming in and many of the ones that did come were bogus numbers. Terrible company.

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Verified Reviewer Verified Buyer
Original review: April 1, 2023

Thank you guys for providing a great company for work I needed done! They did an amazing job and you guys provided a source for a smooth process to get services that I needed. I’ll definitely use you guys in the future.

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Verified Reviewer Verified Buyer
Original review: March 31, 2023

I enjoyed utilizing Angie’s List as it was not a situation where I got 4000 calls like a car dealership or any pushiness from any vendors. I also appreciated that the vendor I did choose was so awesome they reminded me there are still people who care about the services they do and I’m utterly grateful for that..

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Verified Reviewer
Original review: March 31, 2023

I hired a painting contractor that reached out to me from Angi’s site who ended up scamming me. He cashed my check for $500, his name is Alvaro ** from VB Painting Palm Beach, never showed up to paint my cabinets and never gave me my money back. I don't think Angi screens their contractors and they should have given me the $500 back and gotten it from him. All they did was say sorry and suspend his account. I will never use their site again and tell everyone I know about my experience so they won't either.

4 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 30, 2023

He asked for our patio to be extended out. We had our request answered quickly and accurately. Within one day we had an estimate and ETA for the prep work. The job exceeded our expectations for the price awkward location. Alberto was excellent with how he handled the entire job. And I can't wait to hire him again when the next job comes around.

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Verified Reviewer Verified Buyer
Original review: March 30, 2023

They can with best equipment, great people and tackle a large job with preference and kindness. They were very professional and timely manner and needs were met. Beyond anything I could have imagine and the cost was very affordable and they took such good care with me and my needs. These guys are angels....God bless the company and all associates. Love, Janet **

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Verified Reviewer Verified Buyer
Original review: March 30, 2023

Service requested on Angi was matched and provided by the right company at the right price. I anticipated more than 3 proposals to select from, but I understand my immediate need may have been a deterrent. I will definitely use Angi as other project around the house develop.

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Verified Reviewer Verified Buyer
Original review: March 29, 2023

Everything was spot on and had no issues to speak of. The rest of the service was great as well. Angi leads is my go-to when checking out a new company or service to determine if they are a legit company or not.

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Verified Reviewer Verified Buyer
Original review: March 28, 2023

Angi's helped me to find Reyes Moving industries. They did a fantastic job at a great price! I would definitely use them again for building my TV stand. And I would definitely search Angi's to find other help I might need.

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Verified Reviewer Verified Buyer
Original review: March 26, 2023

Like the new website. The old one was clunky and hard to find what I was looking for. Thanks for doing this and keep up the great work helping everyone find exactly what they are looking for to help get repair or find services.

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Verified Reviewer Verified Buyer
Original review: March 26, 2023

Punctual and informative. Kept us updated as the job proceeded. Professional and friendly. He was on time and when the job was done the under skirting was more secure than it was when it was first put in. I would recommend Jeff to others.

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Verified Reviewer Verified Buyer
Original review: March 24, 2023

It would be nice if Angi had a feature to keep notes about your job. I'd like a database with three columns where I can write Line Item, Notes, and Cost. I could select my project, then write the notes under each vendor/bidder. When viewing my project I would see each bidder and the total cost generated from the sum of the Cost column.

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Verified Reviewer Verified Buyer
Original review: March 23, 2023

Tekton Builders (Joe **) did a exceptional job with my home remodel. Would highly recommend him again. He kept us informed of the process and progress along the way. Everyone was professional and kind. Will use him for and other remodel needs.

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Verified Reviewer Verified Buyer
Original review: March 23, 2023

Overall, it was excellent with magnificent cleaning and dusting very potential and always will use them for all my cleaning needs. The lady had a phone call and she said sorry and very potential about it and she had took the call outside

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Verified Reviewer Verified Buyer
Original review: March 23, 2023

Finding the perfect housekeeper was easy, accurate, and affordable. The option of companies, services, and prices were excellent. I was able to find exactly what I needed very quickly. I am very pleased with the company. I found their work is excellent. Thank you, Angi!

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Verified Reviewer Verified Buyer
Original review: March 21, 2023

I strongly endorse the utilization of Angie's List owing to its exceptional value proposition. Its services are unparalleled and can provide valuable assistance in making well-informed decisions, particularly for construction projects. The platform's extensive network of professionals can assist you in finding the right expert for your specific needs. I urge you to take advantage of this resource and leverage the vast range of options at your disposal.

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Verified Reviewer Verified Buyer
Original review: March 21, 2023

They remodeled my whole house, changing the drywall, painting, remodeling the kitchen, and bathrooms. They did an excellent job and exceeded my expectations. Yasmin is I don’t the headache a lot. They helped me choose the perfect color for my home. I am love my new home.

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Verified Reviewer Verified Buyer
Original review: March 20, 2023

I Got two estimates from 2 separate companies. One wanted to upgrade the work to include a new roof even though it was not needed. I ended up with Armor Company. They quoted a price for the job I listed and did not try to upsell me. Very professional, punctual, and good knowledge of the job needing done. Did a great job and I will use them again.

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Verified Reviewer Verified Buyer
Original review: March 19, 2023

Great experience finding excellent resources for remodeling in home and bathroom. Frederick James Construction really helped me, and I am certain I will continue to use him and Angi for future projects. The reviews are helpful, and the wide range of services are a great incentive to get more work done on the house.

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Verified Reviewer Verified Buyer
Original review: March 19, 2023

The entire process was seamless, starting with the initial consultation where they took the time to understand my vision and make recommendations based on their expertise. They provided a detailed quote that was easy to understand and transparent, with no hidden costs or surprises. Would highly recommend.

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Verified Reviewer Verified Buyer
Original review: March 19, 2023

Needed cleaning after moving out of a condo unit. Found Lara's Sparkling Maids, which were great. They communicated with me all week, made the process easy for a first-time cleaning service buyer, and did a fantastic job overall. Eager to use Angi's for other services as well.

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Verified Reviewer Verified Buyer
Original review: March 18, 2023

Beware..I was using them as a service pro with a 4.9 star level and they only sent me scams..When I asked to be credited or for something to be done, "Sorry can't help you. It's just the way it is but..You still have to pay the rest of your contract.." It does not matter that we have sent you anything but scams for the last 8 months...You still have to pay....It does not matter how many customers tell you that you aren't on the Angi's list of pros until the 5th page...No matter how good your ratings are..You still have to pay....They are money..Money..Money and no results....Do not use them...They are not what they used to be and don't care about anything but money....FYI there are several other review sites that show all the different ways ANGI is scamming money out of the customers...It has no longer become about the actual customers/pros...but just money...like Sitejabber and Reviewopedia

2 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 18, 2023

Asked questions. Wanted to make sure to know exactly what I needed. Suggested a few companies to meet my needs. Continued to check with me to see if I had found someone and if so, how it all worked out and if I was satisfied.

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Verified Reviewer
Original review: March 18, 2023

I am an officer manager of a Florida home inspection company. We opted to try Angi to help promote the business. In Florida, we have Wind Mitigation and 4 Point home inspections. They can run between $75-$125.00 an inspection. Angi's representative, that sold him on the idea to list, told the owner that it is $300 for the annual membership and the charge per lead would between $16.00-$28.00. However, this has not been the case. They have taken 35% to over 50% of these inspections with their individual lead charges (regardless of if it goes through or just a quote, even in some instances where they needed a completely different type of inspector, i.e. from the city- they would not refund him the over $50.00 lead fee) in addition, the distance driven.

I am reaching out to the BBB as I would really like to know how they would feel with someone taking 35% to over 50% of their paycheck! Not to mention the cost of gas, sometimes having to travel 45 minutes or more. This is unacceptable. The owner even reached out to discuss this with Angi's and was dismissed. Again, absolutely unacceptable.

2 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 17, 2023

Replaced wood fence with vinyl fence. Very professional. Job was completed very quickly removed old fence and would recommend their service to anyone that is looking to replace or get a fence. Quick response and quickly installed. I had called other companies and they either never called or never showed.

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Verified Reviewer
Original review: March 17, 2023

I posted a job (concrete foundation for detached garage) with Angi, sent a small deposit (believe it was $25), received a list of several contractors, none of whom contacted me nor responded to my emails. An Angie representative contacted me, after which I received one call, made an appointment, and nobody showed up. I was unable to find out how to receive a refund. Total waste of time and money.

4 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 16, 2023

I was happy with the move. A lot of things that got moved had been in my family for generations, so I am grateful everything went smoothly. I would certainly recommend this company to my friends and family. Thanks guys.

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Verified Reviewer Verified Buyer
Original review: March 15, 2023

Liberty Services was a great service, number one on my book. They were very respectful and clean. The system works perfectly. I would recommend them to anyone. We bought their service plan and will be glad to see them next year.

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Verified Reviewer Verified Buyer
Original review: March 14, 2023

There are some jobs that can be hard to find someone to do in Gainesville Florida. Angi has come through for me several times. I appreciate Angi’s help. Today I had a beautiful small but complex tile job done. Last year Angi found me a super good drywall expert.

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Verified Reviewer Verified Buyer
Original review: March 14, 2023

Thanks to the company GUASCOS CONSTRUCTION. They fixed my roof and I still did a very good job and they covered my floor. Thanks. I recommend you to all and the price is good and the materials are good. Thanks.

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Verified Reviewer Verified Buyer
Original review: March 14, 2023

Had a fantastic experience using Pro Exteriors NE. Mike was responsive, on time, and reliable. Pro Exteriors NE had our roof installed over the course of 3 days and did a spectacular job. Thanks, guys. They are a thorough, by the book organization. I had a specific deadline for the project and they met that deadline. I am very pleased with the project completed and would use them again.

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Verified Reviewer Verified Buyer
Original review: March 13, 2023

The life of Gardner do Great work and I would recommend to anyone that needs work done. All you need to do is just ask and consider it is done. From edging, pulling weeds and removing dead leaves, Plants and trimming this is what do. To please their customers and they do great all the time.

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Verified Reviewer Verified Buyer
Original review: March 11, 2023

Aaron’s tree service was wonderful to work with. Angie’s list made it super easy to find a great company to do the job. I will go through Angie’s list again for any other jobs I need done. All the people were really professional that came out to give me bids and I feel confident in the people Angie’s list recommends.

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Verified Reviewer Verified Buyer
Original review: March 10, 2023

Reliable, fast, clean, very responsible, A+. Plus came on time, finish all the work. The price was perfect. I will recommend it very much. Couple of my friends already use the service and they are grateful for the service he provides.

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Verified Reviewer
Original review: March 10, 2023

We thought that the service man who was to work on our plumbing issues was a "plumber". He was an "electrician" who was sent to us as a "plumber". After four hours, It was apparent that the man did not know what was required to finish the job. I fired him for incompetence. I hired a real "plumber" who corrected my plumbing issues in less than two hours and at a cost less than Angi's stated price. I asked for and received a full refund from Angi. Service man did not know plumbing.

5 people found this review helpful
Verified Reviewer
Original review: March 9, 2023

I set up a cleaning service with Angie. The first person scheduled (Jose) did not show up. My second appointment failed to show! I cancelled my membership, and Angie only refunded a portion of my deposit. Not only are they not dependable, they cheated me out of money!

5 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 8, 2023

Hauling service was provided as expected. Tyler called to notify us he was in the neighborhood before he arrived. He removed the refrigerator courteously and efficiently and left his business card for future service. I will consider Angi for future needs.

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Verified Reviewer Verified Buyer
Original review: March 8, 2023

Redid my deck and it looks great and railing and steps in back. Front was steps and railing. Great pricing and service. I will most definitely use them again. They also clean up and take care of everything. And they let you know what steps they are doing and keep you informed.

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Verified Reviewer Verified Buyer
Original review: March 7, 2023

Sprinkler lines were leaking. Jose gave an estimate for the work that needed done. Leaking lines were repaired, area cleaned and tested. Work was completed as promised and appears to be in good working condition. I am pleased with the work done.

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Verified Reviewer
Original review: March 6, 2023

Angi called me twice today March 6th 2023 to argue with a business owner on why I wouldn't sign a contract. They were talking to me if I had signed contracts for my cell service and even asked me If I signed a contract to buy my car and I told them, "It's none of you business." They want me to sign a contract so bad they pissed me off for the last and final time. The sales team are rude and disrespectful and they should be fired for being so rude. I will never sign any contract with these unprofessional people and company.

5 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 6, 2023

Matt Sapp Home Inspections did a great job and I'd recommend him to anyone wanting someone with expert knowledge in electrical. From the pool light to the cabana lights and conduits being properly installed were exceptional. I was very impressed with his professionalism.

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Verified Reviewer Verified Buyer
Original review: March 6, 2023

I was given a choice of two garage door repair technicians. I discussed the problem with both of them. I went with the technician who was more responsive. He proved to have great diagnosis skills. He was able to solve the problem in the same visit.

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Verified Reviewer Verified Buyer
Original review: March 5, 2023

Great experience with the pest control company provided (Private Exterminators inc.) Looking forward to continue working with you on any additional needs. I will recommend ANGI's List to all my family and friends for their outstanding service they provide.

Thank you,

Gloria

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Verified Reviewer Verified Buyer
Original review: March 4, 2023

Pros: STAY AWAY!!! You will receive leads from Bot Accounts. Not real customers. Maybe %10 of the leads are actual clients. The rest are just BOTS… I became a member, filled my account with all the information and pictures, photos. Set it up perfectly. And I received 25 leads in 10 days. I called them in the first 5 minutes, texted and emailed if no answer. Out of 25 leads, 18 of them never answered my calls. Never got back to my texts. Never replied to my emails. And the names, emails are weird names/numbers. The other 7 leads that answered my calls were speaking like they were totally unaware of why I called them…. Except two of them they were totally unaware of the situation and asking me why I was calling them. And other 2 were totally looking for irrelevant service. But I am charged for all these leads which cost me over $ 1,500.00

Now, I am still being charged by Angi although I cancelled my membership. I’m still being charged for the leads although I’m not a member and not receiving leads. Proof of SCAM at its best… GO MAKE YOUR OWN SEARCH ONLINE. THERE ARE COUNTLESS OF LAWSUITS AGAINST THEM. COUNTLESS CLASS ACTION LAWSUITS AGAINST THEM. The company is changing the title, logo every now and then in order to be able to survive… Clients: Go find a pro from somewhere else. Trust my word!

7 people found this review helpful
Verified Reviewer
Original review: March 3, 2023

We contracted through Angi's to have the cement around our pool fixed in 2022. The contractor they hired threw cement over the fence and their trash in our bushes. Now the cement is cracking and needs repair.

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 3, 2023

Received three recommended companies and interviewed all of them. They all seemed good - one was too expensive and could not do the job for at least four weeks. The other two were closer in price so I chose the one that had the better price and seemed more professional. It worked out great.

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Verified Reviewer Verified Buyer
Original review: March 3, 2023

The site was easy to navigate. My contractor sent me a link asking for a review, which I was happy to do. The link took me directly to the site where I filled out a simple form and had an opportunity to praise the work that had been done on my home as well as the individuals involved.

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Verified Reviewer Verified Buyer
Original review: March 3, 2023

Great response, great work, highly recommended, Blero did a great job, showed in time and finished the work in time, very professional and knowledgeable, I have looked for a long time to hire the right person and got lucky as the work was done well and also with extra suggestions on several other things that needed attention. Blero did take care of some extra time to do it properly. Again I m very happy to find him at Angie’s List.

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Verified Reviewer Verified Buyer
Original review: March 2, 2023

Great customer service! I was very pleased with the level of professionalism and loved the outcome! Will totally recommend and will get the service again. Thank you Rodolfo for all the help and guidance! I loved the work and will let my close friends and family know.

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Verified Reviewer Verified Buyer
Original review: March 1, 2023

Juice Electric gave me a good and fair bid, done quality work, finished on time, cleaned up after themselves and had great customer service! They communicated with us along the project to assure we didn't have any questions. My community also referred Juice Electric in our community forum. They always have had positive reviews.

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Verified Reviewer
Original review: March 1, 2023

WORST COMPANY WITH WHOM I HAVE EVER CONTACTED! I requested some information a week ago and was considering advertising with them. After a very pleasant call with a woman, I told her that I needed a week to think about it. Since then, I was contacted at least 4-5 times and harassed about signing up. I told each rep that I needed time, and they tried to pressure me into signing immediately. On March 1, 2023, I was called at 7:53am by Mike from Angie with another high pressured sales call. I said it was too early to be called and Mike said in a very sarcastic voice, "Well, what time to you start business? Why aren't you up now?"

I ended the call. Mike called back at 10:30 am and began insulting me about not being up early to take his call. I informed him that I was not interested in using Angie's service and he again insulted me. I had to end the conversation and block his number. This company uses a high pressured sales tactics and insults its customers. I have seen many reviews that say the same thing. STAY AWAY FROM THIS COMPANY!!!

6 people found this review helpful
Verified Reviewer Verified Buyer
Original review: March 1, 2023

Excellent company to work with. I will be hiring Peak Exteriors LLC again for my home in the future. My son has also had a great experience with Mr. ** and will be getting a job completed in the near future.

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Verified Reviewer Verified Buyer
Original review: Feb. 28, 2023

I used Angi to find a pro to help me with my bathroom work I needed done. I got multiple quotes and estimates quickly. My job got done right and on-time. I was very happy with how easy the site was to use. I will be using Angi again to find someone to remodel my 2nd floor bathroom.

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Verified Reviewer Verified Buyer
Original review: Feb. 28, 2023

She was very reliable and the price was reasonable. They provided all the cleaning supplies. Also wore face mask, very friendly personalities. They did a deep clean, washed walls, bathroom, kitchen and even reached for cobwebs. Fast responsive to my call and did a same day service.

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Verified Reviewer
Original review: Feb. 27, 2023

I tried using Angi to get an estimate on black topping my driveway. All I got were scammers trying to get info with ridiculously low bids. Not one actual company contacted me. In addition, since I had to provide my email address, I have been absolutely inundated with spam emails ever since I created an account on Angi. I will never use this company again as they obviously immediately sell any info provided on their website. In my opinion Angi, formerly Angie's List, is a total sham. Do not use this company and definitely do not put ANY info on their site.

6 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 26, 2023

Your website is extremely difficult to use. I just wanted to give a review; there is no button or tab to do so, or to go to the company that I used. If my repairman hadn't provided me with the link, I probably would have skipped it, which would have been a shame because he did an excellent job.

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Verified Reviewer Verified Buyer
Original review: Feb. 25, 2023

John and his crew were the best. They went above and beyond the work we expected and refunded money when some of the planned work was deemed unnecessary. We will definitely keep them on our contractor contact list. We highly recommend them.

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Verified Reviewer Verified Buyer
Original review: Feb. 24, 2023

I have used Angi (Angie's List) for several years for Home Improvements/Renovations/Appliance Repair. I have only ys. Had great results with contractors. From patio and sidewalk cement work, most recently roofing with HGE, oven and dryer repairs. In this day and age with disappearing contractors, Angi has always come through and is Highly Recommended for vetting contractors!

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Verified Reviewer Verified Buyer
Original review: Feb. 24, 2023

This service provided me with a qualified top notch AAA plus Handyman and security of knowing I was letting someone into my house I didn’t have to worry about. He was a very experienced and knowledgeable, professional, polite and courteous individual whom I will use time and time again and refer to many others along with Angi services.

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Verified Reviewer Verified Buyer
Original review: Feb. 23, 2023

The men came right on time. They cleaned exactly what was needed. I did not have to explain anything to them either. I would definitely recommend them to my family, to my friends, to my coworkers, and anyone else that would need this kind of service.

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Verified Reviewer Verified Buyer
Original review: Feb. 23, 2023

Very responsive and to the point. Easy to use and quite informative. Would definitely use again. They take the leg work and narrow down decision making process for you. I love the fact that the contractors have been screened and certain requirements must be met to be recommended to customers.

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Verified Reviewer Verified Buyer
Original review: Feb. 23, 2023

Joe did a very thorough hail damage roof inspection, including photos & videos. He was professional, personable & knowledgeable. I won’t be replacing my roof at this time, but if I have a need in the future, I will definitely use Joe ** without any hesitation.

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Verified Reviewer Verified Buyer
Original review: Feb. 22, 2023

Excellent cleaning service. Prompt, efficient and does an excellent job deep cleaning my house. It is a mother and daughter team that bring their own all natural cleaning supplies. They made my shower and sinks sparkling clean. My wood floors look fantastic, and my kitchen counters are Shiny. I would highly recommend to anyone.

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Verified Reviewer Verified Buyer
Original review: Feb. 21, 2023

There was immediate responses from listed agents. Was able to have an estimate, in person, within 1-hour. The job was completed the next day. The craftsman was personable, professional and kept me apprised of progress throughout the job. Very satisfied with the referral from Angi.

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Verified Reviewer Verified Buyer
Original review: Feb. 21, 2023

My experience with Angi was great, I got to know initially through a friend until now I made use of their service, it was fast and accurate and their services are quality. I got my roof replace and even tips to avoid further damage.

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Verified Reviewer Verified Buyer
Original review: Feb. 21, 2023

Shutters were sun bleached and required painting. Prime and two coats of finish color applied. Perfect color match. Removed and reinstalled shutters on time at competitive price. I will have him back to additional painting in the spring. Next painting project requires warmer weather.

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Verified Reviewer Verified Buyer
Original review: Feb. 20, 2023

Downspout gutter repair done promptly as promised. A very excellent job and trustworthy service provider. Friendly, qualified, trustworthy, fair, timely and I will definitely recommend him for handy man projects in the future. Thanks for providing this dependable service at a reasonable cost.

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Verified Reviewer Verified Buyer
Original review: Feb. 20, 2023

Home inspection the company was very professional and the price was reasonable..Good good good good work. I was pleased with the inspection. Great job with the inspection service…The work was done and the inspector was very knowledgeable about all the issues that was going on with the inspection report..

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Verified Reviewer Verified Buyer
Original review: Feb. 20, 2023

Day & Night Electrical Tech. Svc provided excellent, courteous and professional service. I would recommend the company to anyone. This is a trustworthy company. The response is prompt and the prices are fair. You will not be disappointed with quality of work that is provided.

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Verified Reviewer Verified Buyer
Original review: Feb. 18, 2023

I had to have my front porch painted and remodeled and they did an excellent job with staying on time and on budget. The remodeling included painting and roofing for my porch. The crew was very professional and courteous throughout the remodeling project and sales staff was very good with my questions. Highly recommended contractor who goes the extra mile.

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Verified Reviewer
Original review: Feb. 18, 2023

I had a plumbing emergency and was new to the area so used Angi to get a plumber. I was waiting outside for him, he said he was at my house, but he wasn’t, gave him my address again. He Said he was done, I wasn’t home. Called Angi and they called him and asked him to “come back” or actually show up and he said no. I ended up finding another plumber on my own. Then Angi CHARGED me for the call because he said he showed up. I had to fight the charges. I thought the whole point of Angi was to vet people for you. But I guess there are so few contractors they take anyone even a con artist. It was a complete waste of my time. Never will use them again.

2 people found this review helpful
Verified Reviewer
Original review: Feb. 17, 2023

Simply tried to get a contact list of gas fireplace repair. 3 days and 4 reps later I still don’t have it! And after 30 min of being transferred around the call disco’d and I still don’t have an answer. After being a mostly satisfied customer for years I’m wondering when the wheels came off? Is the merger the problem?

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 17, 2023

Very pleased with the outcome with Gutter Creations. Quality and work has me highly satisfied and I will be using this company again if I ever need any additional work. Thank you to a job well done. My home looks like a new home

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Verified Reviewer
Original review: Feb. 16, 2023

Signed up as a contractor. Leads never stopped even when I stopped it kept charging all bogus leads. Worthless. Wrong numbers wrong jobs no one answers their leads they are truly thieves. I set my limit to 250$ went way over.

4 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 15, 2023

Great service! Highly recommended. Was able to move in and take stress off of myself for cleaning. She drove about three hours in order to do the cleaning. She did excellent work on the bathroom and the carpets. The cupboards were all wiped out and allowed me for a quick move in. I thought the prices for the cleaning service were extremely low and affordable.

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Verified Reviewer Verified Buyer
Original review: Feb. 14, 2023

Great work, had no issues and the work promised was much better than expected. Will refer to anyone we connect with. Pal, D. ,and Cris have surpassed all expectations.. Truly work properly, promised, and Professional. Tack a look at the type of finish and the time took exactly what was expected. Paul, D.and Cris satisfied us with their skill, their commitment and dedication to their business.

Angie's List (Now Angi) response

Thank you for the wonderful review!

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Verified Reviewer Verified Buyer
Original review: Feb. 14, 2023

Wonderful experience working with Joseph and Berry from Nömi! Their customer service is exceptional, and they made valuable suggestions during the process. We now have a beautiful bathroom we absolutely love, and will use them again for our future projects.

Angie's List (Now Angi) response

Thank you for the great feedback on Nömi, and we're happy to hear that your experience was so wonderful! Please be sure to leave a review on their profile as well if you have not already done so.

2 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2023

Cutting a trees on my backyard, cut bushes, fix fence. I will hiring him anytime. Very professional and fast work, he clean, take trash away, easy to work with him. I will recommend him. Please call me anytime.

Angie's List (Now Angi) response

Thank you for the great review!

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Verified Reviewer Verified Buyer
Original review: Feb. 11, 2023

T and L did a great job collecting all of my garbage and hauled it all away. They cleaned a great deal out of my storage belongings and helped me separate trash from my treasures. Thank you for all of your help guys!!!!

Angie's List (Now Angi) response

Thank you for the wonderful feedback!

2 people found this review helpful
Customer increased Rating by 1 stars!
Verified Reviewer
Resolution response: Feb. 10, 2023

On 2/9/23, the company promptly responded to my review, and refunded my fee which was a good. The company apologized and advised they would investigate and take care of the problem with customer service.

Original review: Feb. 9, 2023

The Pro person text me to say that he couldn't do the job I requested. The next day I went on the ANGI app not to find another Pro, but to cancel here's why. In the past, I had a membership when it was called Angie's List and it was horrible. Currently, I use Home advisor and I didn't know they contract to the now Angie's. So, I figured years later maybe they were better. Boy, was I wrong. So on the app it showed I would be charged a fee so I called the company to explain. The woman would not let me explain and she continued to interrupt me until I told her how unprofessional she was being and she hung up on me. Angry? Yes. I called again to complained and ask for a supervisor and was refused only to be told that someone would contact me via email or phone in 24 hours. This company has not changed. The only positive, this young lady did apologize for the inconvenience and helped me cancel the membership.

Angie's List (Now Angi) response

Thank you for bringing this to our attention, and we're so sorry to hear that you've had this experience. This is not typical, and not the level of service we would expect for you to have when coming to us for help around your home. While we do offer to book directly through us for services, you do still have the option to work directly with independent pros that you can review and be connected with. After submitting your project, scroll down the page and click "Show me my pros". This will bring up your matched pros, and allow you to use our service as you always had.

We were able to locate your account, and we can verify that your service was successfully cancelled. There was no fee for the cancellation, and we're sorry that our team member provided you with anything but a positive experience. We will be looking into this interaction. We have also refunded your $29.99 membership fee. While we have processed the refund, depending on your card provider, it may take 3 - 5 business days for you to see that transaction on your account.

2 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 8, 2023

1st off he was 10 minutes early, which is great, I never got that from my last lawn care service. 2nd, he pulled up and cut up every weed in my yard, not to mention he cut, edged and racked the front and backyard. Absolutely amazing and the price fantastic. You can bet your bottom dollar I'll be calling you guys back again.

Angie's List (Now Angi) response

Thank you for the wonderful review! We're glad to hear that you had an outstanding experience!

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Verified Reviewer Verified Buyer
Original review: Feb. 8, 2023

Not all electrical companies were competitive as far as price, but I found one that suited my needs from the 4 recommended companies. All recommended ones were professional and punctual and none charged for an estimate. Picked one of the recommended 4 and was very happy with the entire experience.

Angie's List (Now Angi) response

Thank you for the excellent feedback! We're glad to hear that your experience was so wonderful!

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Verified Reviewer Verified Buyer
Original review: Feb. 7, 2023

Great work. S&R was efficient. Personable and did a fine job. They did countertops, floors, cobwebs on ceiling, bathrooms, kitchens and more. Price was reasonable in this day and age and three staff were provided.

Angie's List (Now Angi) response

Thank you for the great review, and we're happy to hear that you were provided with excellent service. Please be sure to leave a review on the pro's profile as well, if you have not done so already.

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Verified Reviewer Verified Buyer
Original review: Feb. 7, 2023

This is a very professional Team. They did very good work for an unusual request. I would recommend them to anyone of my family and friends. Prompt and very courteous staff, well informed and very friendly. Dependable and very quality work. Will be happy to call again!

Angie's List (Now Angi) response

Thank you so much for the wonderful review!

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Verified Reviewer
Original review: Feb. 7, 2023

First of all, I am in the trades. Some of the firms recommended by Angi I happen to know firsthand, and are complete fake-it-until you make it types. Thus, these firm's need to advertise with Angi. They cannot scrape the bottom of the barrel of their own customers to get any recommendations on their own so they "pay" to be recommended. Furthermore, some persistent telemarketer from Angi called me three times today under the false pretense of "wanting to do some bathroom remodels with our company". THREE times he called, when I was crazy busy under this phony pretense, after I repeatedly told him I was not remotely interested in anything to do do with Angi. I can't understand how Angi stays in business and feel sorry for those ignorant enough to rely on them as anything that is even remotely reputable.

Angie's List (Now Angi) response

Thank you for bringing this to our attention, and we're so sorry to hear that you had been contacted after asking to be placed on our Do Not Call list. This is not typical, and not the kind of experience we would expect for you to have. We were able to locate your account, and we do see that your account was placed on our Do Not Call list, but do not see any recent calls from us. If you have any further problems with this, please contact our Business Center immediately at 888-819-2644.

We also do want to state that the pros within our network are held to a high standard, and are expected to adhere to our Code of Ethics. If there ever is a concern regarding a pro, or a pro does not act in accordance with these standards, we do take action to make sure that it is corrected. We also do provide consumers with the ability to browse pros, read reviews, and make informed decisions about who they would like to work with, and should there be any concerns we do ask that we are immediately contacted to assist.

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 5, 2023

It was easy to rate my housekeeper, the questions were relevant and easy to answer in a short amount of time. It is good that you validate the address of the survey respondent. I will consider checking with Angie for other services I might need in the future. I like that people wanting to check on Lidia can call me.

Angie's List (Now Angi) response

Thank you for the great review!

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Verified Reviewer Verified Buyer
Original review: Feb. 4, 2023

From day 1 Joe was honest, fair priced, professional and on time. He and his crew did a great job with the interior painting throughout the house. Walls, white trim, white ceilings and doors. Clean & neat painting. Areas were left clean..I would definitely recommend and hire again.

Angie's List (Now Angi) response

Thank you so much for the excellent feedback, and we're happy to hear that Joe provided such excellent service! If you have not done so already, please be sure to leave a review on his profile as well.

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Verified Reviewer Verified Buyer
Original review: Feb. 2, 2023

Excellent Company to hire. Can’t go wrong. Very professional and top-of-the-line skilled Techs kept me informed of the work they were doing and explained to me if I didn’t understand. Chis was great to work with, on time and worked the whole day. No slackers in these guys. Rare to find company this good.

Angie's List (Now Angi) response

Thank you so much for the wonderful review! We're happy to hear that your experience was so great!

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Verified Reviewer
Original review: Feb. 1, 2023

We used Angi to have electrical work done. We needed to have a new Fuse box panel put up. Come to find out they did the work without a permit and the work was done incorrectly. We have to have it fixed now. Then we used Angi to have someone come install 2 upper shelves in the garage. The first person assigned cancelled last minute after we took off work to be here. Then the second person assigned came 6 hours late and never finished the job. They no called/no showed for the time they rescheduled to finish. The person even brought another person to assist him and that was fine but they had no idea what they were doing. I would think if you are to send someone out they would know how to do the job. We have lost all faith in Angi and will no longer use this service.

Angie's List (Now Angi) response

Thank you for bringing this to our attention, and we're so sorry to hear that your experiences have been anything but positive. This is not typical, and not the kind of service we would expect for you to have. We are happy to look into this further. Please send an email to onlinereputation@angi.com with a copy of your complaint, your name, and the phone and email address associated with your account. Once we can locate your account we will be able to better assist.

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Verified Reviewer Verified Buyer
Original review: Feb. 1, 2023

Mr. ** came in and got the job done. He gave me a specific time for the job and he delivered. I’m very satisfied and happy with the outcome. My dryer seems like it’s working better than new and I’m overexcited about being able to use it again.

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Verified Reviewer Verified Buyer
Original review: Jan. 31, 2023

The levels of quality, commitment, and overall professionalism were of the highest degrees attainable. In addition, I will provide referrals to anyone I encounter who need Montero's services. One of the most impressive aspects of this experience was at first contact with this Company. They became immediately concerned and offered very prompt availability for job commitment.

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Verified Reviewer
Original review: Jan. 31, 2023

I inquired to find a contractor for a couple small projects in my house. I was assured that I would not be inundated with phone calls and that I would receive a list of company names and contact information via email to where I could contact the companies when I was ready. That is not what happened. Within 2 min of inquiring, I was receiving texts, phone calls, and emails for hours and days.

One of the companies was so unprofessional. They didn’t introduce themselves by name or initially give me the name of the company and got upset when I said I never asked for a phone call telling me that they pay $55 to talk to me and that I was wasting his time. I told him my situation and my project. He quoted me an outrageous price and said in 3 years I’d have to fix it again. When he realized it would be a smaller job, he dismissed me and was rude to me. I would NOT trust ANY company provided to you through this kind of service. The whole process of providing companies was shady. I also requested a stone patio repair, but they gave me a garage painting service company name. I don’t understand why. Don’t trust this company or their referrals.

5 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Jan. 31, 2023

I had the team go through and clean all rooms in the house which included cabinets ,windows, blinds, floor boards sinks and tubs and toilets, all light fixtures and fans/ vents. Pull Out refrigerator and clean behind and take apart refrigerator and Clean and put back together and clean oven and any vents, mop all floors and walls. And Clean up all trash left behind and make Sure all windows are Cleaned inside and out and ** and locked and then lock all doors before leaving.

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Verified Reviewer Verified Buyer
Original review: Jan. 31, 2023

Excellent professional, completed the job on time, with skill, I recommend it. He did the cervix as agreed without delay, efficient and with quality tools and materials, I highly recommend it... I made this evaluation because I want to recommend it.

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Verified Reviewer Verified Buyer
Original review: Jan. 28, 2023

My new deck rails are sturdy and wonderful and the windows are beautiful. The whole project turned out better than I anticipated. Do not hesitate to hire JCT Home Remodeling, they do a great job for a fair price. You’ll be glad you did.

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